Subj : New (for me) drone
To   : MRO
From : Digital Man
Date : Tue Oct 31 2023 10:57 am

  Re: New (for me) drone
  By: MRO to Digital Man on Tue Oct 31 2023 01:17 am

 >   Re: New (for me) drone
 >   By: Digital Man to All on Mon Oct 30 2023 05:57 pm
 >
 >  > I filed a "fly away" report with DJI, not claiming it was their fault in
 >  > any way. They looked at the report (complete with video, telemetry data)
 >  > and agreed to give me 40% off the purchase of a replacement DJI 3. Since
 >  > I was already planning on rplacing the DJI 3 with a DJI Mini 4 Pro,
 >  > they're applying the discount ($200) to the purchase of a Mini 4 pro. DJI
 >  > is a pretty cool company for doing that!
 >
 > did they see the video of the guy nailing it?

Indeed. And I explained exactly what happened. This was their (accurate) conclusion: "According to the analysis, the incident was not caused by any product issue. The aircraft cannot detect or avoid any obstacles. Please fly with caution."

Other models (e.g. DJI Mini 3 Pro) *can* detect and avoid obstacles, so I wonder if they would have given me an even bigger discount on a new drone if it were one of those models.
-- 
                                            digital man (rob)

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