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#Post#: 53703--------------------------------------------------
Jacks Small Engine
By: Chainsawrepair Date: February 4, 2015, 3:29 pm
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Just listing some spots I shop at.
(HTM) http://www.jackssmallengines.com/
Mostly for husqvarna and sometime poulan here.
#Post#: 78738--------------------------------------------------
Re: Jacks Small Engine
By: deezlfan Date: September 10, 2017, 6:54 am
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Wondering about your experiences with Jack's? Seems like
everytime I order, there is always a long delay before they fill
the order. And their order status system just adds a day to the
estimate everyday, so obviously, it's just an automated piece of
crap. Maybe I missed it but seeing whether a part is is stock
when you order it would certainly be better than the current
system.
#Post#: 78741--------------------------------------------------
Re: Jacks Small Engine
By: Chainsawrepair Date: September 10, 2017, 7:55 am
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Only time I have had a delay has been when something wasnt in
stock. I told them ship without the part and got the other items
right away.
Wish they showed in stock etc too, like Ordertree.com ;)
#Post#: 78761--------------------------------------------------
Re: Jacks Small Engine
By: deezlfan Date: September 11, 2017, 8:16 am
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Thanks for the feedback. Going to call them today and cancel if
they can't give me a ship date.
#Post#: 78784--------------------------------------------------
Re: Jacks Small Engine
By: Al Smith Date: September 15, 2017, 5:25 am
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I've gotten a few things from Jack's .So far it's worked out
okay .Tulsa engine was the one that annoyed me.
They went strictly "e business" no one to talk to .I took my
business else where .
On line shopping is not like brick and mortar stores .If a
dealer annoys you it isn't like you have to drive 40 miles to
find another .That option you can do in a few moments while
sitting behind a keyboard enjoying a beverage .
#Post#: 78789--------------------------------------------------
Re: Jacks Small Engine
By: deezlfan Date: September 15, 2017, 12:56 pm
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Well, I cancelled this order using their on-line form [The only
method apparently] and they still shipped 9 days after initial
order. I will be returning the entire batch and will try someone
that shows order status during the order process.
#Post#: 78792--------------------------------------------------
Re: Jacks Small Engine
By: Chainsawrepair Date: September 15, 2017, 1:39 pm
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[quote author=deezlfan link=topic=4602.msg78789#msg78789
date=1505498198]
Well, I cancelled this order using their on-line form [The only
method apparently] and they still shipped 9 days after initial
order. I will be returning the entire batch and will try someone
that shows order status during the order process.
[/quote]
?
Jacks Small Engines - Phone Hours
Toll Free 1-877-73-PARTS or 1-877-737-2787
9 AM to 6 PM Monday - Friday, EST.
9 AM to 5 PM Saturdays, EST.
(HTM) https://www.jackssmallengines.com/contact-us.aspx
#Post#: 78793--------------------------------------------------
Re: Jacks Small Engine
By: deezlfan Date: September 15, 2017, 2:12 pm
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I was just following the instructions given by the person on the
800 line. Maybe he was having a bad day, I don't know. Water
under the bridge at this point.
#Post#: 78810--------------------------------------------------
Re: Jacks Small Engine
By: NathanielVansickle Date: September 16, 2017, 4:23 pm
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I use jacks from time to time on some stuff i dont have access
to, I figure 2 weeks for delivery of said items, its not usually
far off from that. Sadly though its not usually off the wall
parts I am after....usually its just normal maintenance stuff
like air filters and breather tubes.
In their defense, IPL's that show inventory are custom
programmed which means HUGE money....I looked into it since i am
getting ready to switch my site over to partsmart lookup and
really wanted live inventory on the site. Figured out that was
not possible with any off the shelf software and made a few
calls on having custom programming done to add it, about fell
over with the amount they wanted just as a deposit to start work
on it.
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