Subj : Rough Rider Support
To   : ALL
From : JIMMY ANDERSON
Date : Tue Oct 26 2021 02:36 pm


Just wanted to say that Heritage/Taurus has actually stepped
up their support game!!!

I bought a Rough Rider in July while in Middle/East Tennessee
(same day wife bought her SIG) while at Smokey Mountain Knife
Works. Didn't shoot it for over a month - then couldn't hit
with it!

Did some experimentation with my son's help and we determined
that if you put the front site, instead of in the groove, but 
where it was hidden by the right hand side of the 'groove' then
it was on target.

So I called and they said send it back. I told the lady I was
worried that since I only paid $120 that it would cost me almost
half that to send it back. She asked when I bought it - and went
on to say "less than 90 days old - we'll cover the shipping."

They emailed me a FedEx label - I dropped it off at Walgreens.
I got a call about a week later saying it was "out of spec" and
they would be replaceing it with a brand new one.

It came in yesterday at my FFL - I picked it up and show about
5 or 6 cylinders full yesterday - shoots VERY very nice! And
very accurate! I also think the finish is a little 'better'
than the original... It's still the black IMOP handles on a
black frame, but the original looked 'blued, but worn off to
show black' - this one is like a painted black finish, so I
actually like that better!




.... Every crowd has a silver lining - Phineas Taylor Barnum
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