Subj : Lotto apologises as some players encounter ticket tech glitch
To   : All
From : News
Date : Sun Jun 09 2024 12:27 pm

By 1News Reporters
11:18am

Lotto says the overnight processing of tickets has taken "longer than
expected", leaving some online customers unable to electronically check
whether they've won.


Last night's mammoth must-win draw for $50 million resulted in seven winners,
with around two million tickets sold - a far higher number than usual.


Locations and regions where the tickets were bought will be released at about
midday, RNZ reported. But, there's been a technical glitch for some customers
checking their tickets this morning.


According to Lotto, over 90% of MyLotto customers can check their online
tickets using the virtual draw as normal, but some players' tickets still
haven't been processed.


"Less than 10% of customers will be able to see their ticket on MyLotto but
the ticket will not be processed until later in the day," a spokesperson said.

This means they won't be able to check their ticket electronically using the
virtual draw until later on Sunday afternoon. This is because Lotto NZ's
overnight processing is taking longer than expected due to the unprecedented
demand for tickets in last night's draw."


Lotto has encouraged affected customers to check their tickets manually
against the draw results, which have already been published.


The organisation's corporate communications head Lucy Fullarton apologised to
those customers affected by this delay.


"We understand many people will be logging on to MyLotto this morning to find
out if they are one of the seven winners of $7.1 million from last night,"
she said.


"Most of our customers will be able to do this as per usual, but if you are
one of the people whose tickets show as unprocessed, we do apologise that we
are drawing out the anticipation a little longer. Thank you in advance for
your patience.

"If you log back on later this afternoon, you will be able to check your
ticket then."


Retail customers are unaffected by the technical glitch and will be able to
check their tickets as usual, according to Lotto.


Seven winners take home $7.1 million each
Seven tickets have shared Lotto's $50 million must-win Powerball jackpot -
each ticket taking home just over $7.1 million.


The winning numbers were: 22, 35, 10, 30, 21, 37 Bonus 05 Powerball 02.


The Powerball prize rolled down to Division 2, with no tickets getting all
the numbers needed for Division 1.

"It's amazing that Powerball rolled down to Second Division and was shared
between seven players - it's fantastic to see more of our lucky players get
to experience what it's like to win," said Lotto NZ chief executive Jason
Delamore.


"This is going to be life-changing, and not only for the lucky winner
themselves, as we know winning big has a huge ripple effect. Most of our big
winners share their prize with others, including family, friends,
communities, and charities."


The winning Strike numbers were: 22, 35, 10, 30.

One ticket won Strike's jackpot, taking home $600,000.


Due to the exceptionally high interest in the draw, Lotto earlier advised
people who bought tickets online to take a screenshot before it took place so
they could manually check them and avoid crashing the Lotto website.

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