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              Court Documents Offer Glimpse into Trump University

   by Smita Nordwall

   A federal judge has released nearly 400 pages of documents that detail
   how Trump University employees used aggressive practices to get
   customers to sign up for more expensive seminars about succeeding in
   real estate.

   The "playbooks'' for the now defunct business owned by the presumptive
   Republican nominee for president, Donald Trump, include information
   about how its sales people were told to deliberately mislead potential
   customers, manipulate their emotions and ignore their concerns.

   The release is part of a lawsuit by customers who claim they were
   defrauded.

   At a Tuesday news conference at Trump Tower in New York, Trump
   continued his recent streak of bashing Gonzalo Curiel, the federal
   judge who unsealed the documents.

   "He's been a very bad judge ... very, very unfair," Trump said.

   He has maintained that customers were overwhelmingly satisfied with the
   offerings -- a point his attorneys repeated after the documents were
   unsealed. The documents do include testimony from a number of satisfied
   customers.

   Trump University's core customers are identified in the documents as
   male heads of households between 40 and 54 years old, with annual
   household incomes of at least $90,000, a college education and a net
   worth of more than $200,000.

   The documents show meticulous attention to details such as seating at
   seminars. Room temperature should be set no higher than 68 degrees and
   music should be the O'Jays' "For the Love of Money."

   New York State Attorney General Eric Schneiderman, who is leading one
   of several lawsuits against Trump University, applauded the release of
   documents. Schneiderman said Trump "is absolutely shameless" about
   lying to people to "induce them to his seminars," which cost upward of
   $20,000. He said the playbook was a guideline to "dupe" people into
   paying for more courses.

   Trump University faced a handful of legal challenges, as well as
   scrutiny from the New York Department of Education, before it shut down
   in 2011.

   But Trump has repeatedly proclaimed his innocence, releasing reviews
   from students lauding the courses. He says he won't settle the case
   because he'll be vindicated in court.
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References

   1. http://www.voanews.com/content/court-documents-offer-glimpse-into-trump-university/3356626.html