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       Raw sewage pumped into this woman's building for months. Officials did
       nothing
        
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       The video shows an old, low-ceilinged basement, the dirt floor flooded
       with black and brown sludge. A broken cast-iron pipe is visible — the
       source of a leak spewing raw sewage into the basement of a home in New
       Glasgow, N.S., for about a year.
        
       A plumber is walking through the mess, assessing the damage.
        
       "This has been going on for far too long," said the plumber, Paul
       MacLeod. "The smell down here is horrific."
        
       Tricia Gallant, 38, was living upstairs in one of the three rental
       units, experiencing nausea, dizzy spells, sinus infections and brain
       fog.
        
       She had an inkling there was a problem, but didn't realize her home
       was dangerous.
        
       "When I moved into that place, I was living in my car," Gallant said
       in an interview. "So I thought it was going to save me, when in
       reality it just made me sick."
        
       ### Raw sewage leaked into New Glasgow rental
        
       Plumber Paul MacLeod realized the extent of the damage caused by a
       months-long sewage leak after it was vacuumed out. He took a video and
       called the Department of Environment. (Better Call Paul Plumbing)
        
       Gallant's living conditions are an extreme example of how low-income
       tenants stuck in unfit housing can suffer physically and
       psychologically as they struggle to get repairs and keep a roof over
       their head. A recent _CBC News investigation_ found renters living in
       dangerous, dilapidated housing are up against unresponsive landlords
       and a lack of protective bylaws.
        
       According to the Canadian Paediatric Society, approximately 30 per
       cent of households in Canada live in substandard, inadequate or
       unaffordable housing. It cites the importance of having physicians
       understand the housing status of patients, including whether they have
       pest infestations, poor water and air quality or unstable housing.
        
       One Nova Scotia physician says he sees more patients living in housing
       that doesn't meet their basic needs, dealing with landlords who don't
       make repairs and government systems that allow them to fall through
       the cracks.
        
       "These are things which are simply unacceptable," said Jabu Mathew
       Abraham, a family doctor currently working at a clinic in East
       Preston, N.S. "We all have different tolerance for pain and for
       suffering, but that doesn't mean that we all have to be subjected to
       that."
        
       A three-unit apartment building at 166 Edward St. in New Glasgow,
       N.S., had a massive sewage leak. In May, tenants left once they
       realized their health was at risk. (Dave Irish/CBC)
        
       Gallant lived in the rental unit on Edward Street for two years,
       paying $1,100 monthly, utilities included. She said there were rats,
       roof leaks and the electricity didn't work in every room — as well as
       a slight smell of rotten eggs that permeated the home.
        
       She said her landlord was difficult to get in touch with and avoided
       doing repairs. But it was a place she could afford on her wages
       working at Tim Hortons, and she opted to stay.
        
       The building's landlord did not respond to repeated requests from CBC
       News.
        
       ### She had to flee when raw sewage was discovered leaking into her
       rental
        
       A woman in New Glasgow, N.S., recently had to leave her apartment when
       a massive raw sewage leak was discovered in the basement. Tricia
       Gallant believed the building had been condemned — but CBC News
       learned two levels of government knew about it and did nothing.
        
       ##  **Emergency move**
        
       When the sewage leak was finally discovered by MacLeod on May 1, he
       said he called the landlord and was told to investigate and repair the
       leak. But when he realized the severity of the issue, he called the
       town office and the provincial Department of Environment.
        
       Gallant found out about the sewage leak from the tenant living below
       her. She was advised to get out and leave her belongings, as they were
       likely contaminated.
        
       Then came a panic. Gallant searched for housing with the help of a
       support worker from Viola's Place, the local homeless shelter. After
       two weeks, she found a two-bedroom apartment in Pictou, N.S., nearly
       20 kilometres away.
        
       She received some financial help from the shelter to pay her first
       month's rent, and moved in with few possessions, packed in milk
       crates.
        
       "I lost my bed, I lost my clothes, I lost everything," Gallant said.
       "So basically, I'm just slowly picking away at what I can afford."
        
       Tricia Gallant says she went to the emergency department several times
       in May because she was suffering from dizziness, headaches, nausea and
       a swollen face. She was prescribed antibiotics. (Tricia Gallant)
        
       She's slowly recovering from the toll it took on her body as well.
       Gallant said she went to the emergency department at least four times
       and was given antibiotics.
        
       "They confirmed the nausea, the dizzy spells, the issues with the
       cognitive functions and all that was most likely associated with the
       septic issues," she said.
        
       Abraham said a yearlong sewage leak can affect someone's lungs,
       sinuses and skin. He said being "constantly exposed to sewage means
       exposure to nasty bugs/pathogens that can lead to more serious things
       like sepsis."
        
       Abraham said on top of the physical effects, he's seeing more people
       experiencing psychological issues caused by their housing situation.
        
       "We're seeing blatant disregard for living conditions," he said.
       "That's a human right to have a healthy living condition, especially
       when you're paying money and there's agreements and there's
       contracts."
        
       As Gallant settled in her new place, she was under the impression her
       previous building had been condemned. What she didn't know is that
       officials from two levels of government passed the issue off to each
       other, with neither taking action.
        
       ##  **'Passing the buck'**
        
       When CBC News asked if the Edward Street building had been condemned
       by the Department of Environment, a spokesperson said no.
        
       An inspector from the department "visited the site … to look into the
       matter, however, where the sewage was inside the building, on private
       property, we did not have jurisdiction," spokesperson Lorena Casales
       said in an email.
        
       The provincial inspector contacted the town, since municipal building
       inspectors determine whether a building is safe and meets bylaws and
       building code standards, Casales said. The inspector was told staff
       were already aware of the situation and their sewage infrastructure
       was working properly.
        
       A major sewage leak was discovered in the basement of a New Glasgow
       apartment building on May 1. (Better Call Paul Plumbing)
        
       But municipal officials told CBC News they also didn't enter the home
       to investigate. Earl MacKenzie, the director of engineering and public
       works for the Town of New Glasgow, said he was contacted by both
       MacLeod and a provincial inspector, but he also had no jurisdiction
       inside the property.
        
       "And so at that point this was being kind of turned over … to the
       Department of Environment," MacKenzie said in late June. "So that's
       actually the last I heard of it until we're discussing the issue
       today."
        
       New Glasgow doesn't have a minimum standards bylaw for housing.
       MacKenzie said the town has a bylaw inspector dedicated to dangerous
       and unsightly buildings, but that mainly applies to the exterior of
       the home. And he said the tenants didn't make a bylaw complaint, so
       that option was never explored.
        
       "It does sound like, I guess, passing the buck," said New Glasgow
       Mayor Nancy Dicks. "It's not what you like to hear for sure, that it's
       going from one to the other."
        
       ##  **Burden on the tenant**
        
       Experts say the fact that Gallant didn't make an official bylaw
       complaint about the sewage leak shouldn't mean officials can wash
       their hands of it.
        
       "The way that the system typically works is the onus is on the tenant
       to identify and raise concerns about unhealthy conditions, and this is
       one of the roots of the problem," said Erica Phipps, executive
       director of the Canadian Partnership for Children's Health and
       Environment.
        
       "We've put the burden on the people who have the most to lose."
        
       Phipps also runs a research project in Ontario called RentSafe, which
       tracks health issues for low-income renters and works to identify ways
       for the systems and departments involved to work together to respond.
        
       The apartment building on Edward Street has been vacant since two
       tenants fled their units in May. The Town of New Glasgow and the
       Department of Environment knew about a sewage leak but both said they
       didn't have jurisdiction. (Dave Irish/CBC)
        
       She said many tenants remain living in substandard, unhealthy or even
       dangerous conditions for prolonged periods and never make an official
       complaint, either because they're scared of being evicted in
       retaliation or they worry the building will be condemned.
        
       Either way, she said, they often won't find housing at the same price
       and may end up on the street.
        
       "How can we make sure that when a referral or a passing of the issue
       happens that you get to an ultimate conclusion to that situation,"
       Phipps said, "and we don't have the revolving door of people moving
       into units that are known by at least some agencies to have a
       significant health risk."
        
       The province's Residential Tenancies Act states landlords are required
       to maintain their properties in a good state of repair and ensure they
       are livable throughout the tenancy.
        
       Casales, from the Department of Environment, said if a tenant is
       living in substandard conditions without running water, heat or with
       sewage issues, for example, they can file an application for a hearing
       with the Residential Tenancies Program.
        
       That's what Gallant plans to do. She said since she moved out, her
       landlord offered her $2,500 in compensation — but she declined,
       instead gathering evidence for a hearing.
        
       Tricia Gallant has a tattoo of the number 13 on her wrist. She says
       it's a symbol of her bad luck. (Tricia Gallant)
        
       She points to a tattoo of an anchor with the number 13 on her left
       forearm, representing her luck.
        
       "Because if I didn't have bad luck, I'd have none at all," Gallant
       said. "But just because you have bad luck, it doesn't mean you can let
       it weigh you down. And you just got to kind of keep going."
        
        
        
        
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