https://news.samsung.com/za/samsung-supports-retailers-affected-by-looting-with-innovative-television-block-function

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Samsung Supports Retailers Affected By Looting With Innovative
Television Block Function

on 06-08-2021
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[https://bit.ly/3lBMX] URL copy
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JOHANNESBURG, South Africa - 06 August 2021 - Samsung South Africa
has announced the implementation of a Television Block Function on
all Samsung TV sets. The blocking system is intended to be
implemented in respect of televisions that have been obtained by
users through unlawful means and in some cases, stolen from the
Samsung warehouses. TV Block is a remote, security solution that
detects if Samsung TV units have been unduly activated, and ensures
that the television sets can only be used by the rightful owners with
a valid proof of purchase. The aim of the technology is to mitigate
against the creation of secondary markets linked to the sale of
illegal goods, both in South Africa and beyond its borders. This
technology is already pre-loaded on all Samsung TV products.

 

"In keeping with our values to leverage the power of technology to
resolve societal challenges, we will continuously develop and expand
strategic products in our consumer electronics division with
defence-grade security, purpose-built, with innovative and intuitive
business tools designed for a new world. This technology can have a
positive impact at this time, and will also be of use to both the
industry and customers in the future, "said Mike Van Lier, Director
of Consumer Electronics at Samsung South Africa.

 

Samsung is committed to re-opening businesses and minimising the loss
of jobs, in line with the plea to #RebuildSouthAfrica. With this in
mind, Samsung has activated TV Block on all Samsung television sets
looted from our Cato Ridge distribution centre in KZN since the 11^th
of July 2021. Samsung Television Block works as follows:

 

  * A TV blocking system has been activated on Samsung television
    sets stolen from our warehouse
  * The blocking will come into effect when the user of a stolen
    television connects to the internet, in order to operate the
    television
  * Once connected, the serial number of the television is identified
    on the Samsung server and the blocking system is implemented,
    disabling all the television functions
  * Should a customer's TV be incorrectly blocked, the functionality
    can be reinstated once proof of purchase and a valid TV license
    is shared to serv.manager@samsung.com or click here for more
    information

 

"As an organisation we acknowledge the critical role in giving our
customers and client the peace of mind. Working together, we can
overcome the impact of the unprecedented disruption to business, as
experienced by many of us recently. We will continue to review the
situation and will make adjustments as necessary to ensure business
continuity for all, "concludes Van Lier.

TAGS#RebuildSouthAfricaSamsung TV BlockSamsung TV sets

Press Resources > Press Release

Products > TV & Audio

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