[HN Gopher] Letting slower passengers board airplane first is fa... ___________________________________________________________________ Letting slower passengers board airplane first is faster, study finds Author : pseudolus Score : 93 points Date : 2020-01-15 20:13 UTC (2 hours ago) (HTM) web link (arstechnica.com) (TXT) w3m dump (arstechnica.com) | chrisco255 wrote: | It would be nice if they could also allow people to board and | depart from the front and back doors of the plane. I've done this | from the tarmac on a Frontier flight once in the South Terminal | in Austin, and since you walk out on the tarmac old-school style, | they have two ramps for onloading and offloading. Makes things | much quicker. I don't know if the jet bridges could be extended | to allow for front and back door access, but it would be awesome | if it were possible. | adwww wrote: | Lots of European airports (including LHR) do this - air bridge | to the front door and steps to the back door. | oneepic wrote: | Can't wait to get to the airport and hear them call for boarding: | | "At this time we'd like to welcome all our slower passengers to | the boarding process. Again, our slow, lazy passengers are | welcome to board the aircraft." | | <people board> | | "Group 1..." | | <etc> | saagarjha wrote: | I'd assume they'd sugarcoat it by saying "seniors, pregnant | women, and those with disabilities" or similar instead. | xiphias2 wrote: | Slow and lazy is not the same. | | I usually get in the plane with the last people, as I'm lazy to | stand in line, but I'm doing the boarding itself fast, as I | have done it many times in my life. I see other experienced | travellers doing the same thing. | behringer wrote: | Another way to do it. Open the doors on the other side of the | room. Wait until half the people are there. Quickly close the | door and open another door to the plane. | chrisgd wrote: | I would think the only thing that really matters is time to stow | carry one. Everyone has a carry on, then late groups are asked to | check it but everyone wants to see with their own eyes that there | is no space or people put their roller in flat, when it clearly | states to turn it on its side in newer planes with drop down | overhead space. | mlthoughts2018 wrote: | I want them to just tilt the jet bridge down at a 75 degree angle | through a hole in the roof of the plane, and then similarly tilt | the cabin down at a 75 degree angle through a hole in the | terminal roof when you land. | russdill wrote: | There's a lot of focus on improving boarding times. But I haven't | seen any attempts to improve deplaning. It's always via the | slowest possible method. | snarf21 wrote: | Huh, I've always found deplaning fast _except_ in the case of | the person who 's overhead is three rows back. There are ways | to make it all faster but require some systemic changes to how | we travel. | paparush wrote: | I've been on flights where the attendant comes on and says, | "Ladies and gentlemen, several passengers have connecting | flights that they are in danger of missing. When we reach the | gate, please let these passengers to the front of the plane." | As soon as we're at the gate and parked, the seatbelt light | goes off and every-freaking-body stands up in the aisles. | Animals. | xmodem wrote: | I wish airlines and airports would work at getting the | checked bags off the damn plane faster. Whenever I check a | bag I could have carried on, it feels like I'm being punished | for it, as inevitably it comes out 1 minute after the | every-30-minutes train departs. | setr wrote: | Every sales person I've met knows never to check-in | luggage, because it can range anywhere from 15 min to hours | before you get bag back. It's just totally unreliable. A | distribution of course, probably hanging closer to 15-30 | min, but do enough flights and you'll always get bit by | that tail.. | lostapathy wrote: | Supposedly masking this is part of how some airports are | designed. They make you walk farther than you'd strictly | have to, so that there's more time for baggage to get to | baggage claim while you're walking. | munk-a wrote: | I just wish they would reverse the trend of making checking | luggage so damn expensive - once upon a time people most | people didn't have wheely bags and it was much less | unpleasant to board a plane. | | Now a-days a lot of travelers will try and cram their | entire luggage into a single wheely bag that they struggle | to lift into the overhead bin. | StillBored wrote: | Which slows down the boarding process, if anything they | should be charging more for carry on board vs checked, it | slows security too. | munk-a wrote: | And also theoretically lowers the efficacy of the | security - the bags we carry onto planes go through | relatively weak scanners compared to the crazy ones | they've got for checked luggage - it's why sending most | film through the carry on scanners isn't a problem, while | the checked scanners will distort even quite insensitive | mediums - it's best to try and get it searched by hand | though, if it's important to you. | benhurmarcel wrote: | > if anything they should be charging more for carry on | board vs checked | | Ryanair does that now. | ghaff wrote: | I tend to side with the parent that it's more about the | extra time than the extra money. Most of us who travel a | lot get free checked bags with status on our preferred | carrier or can usually expense the fee in any case. It's | the waiting 30 minutes that's the issue. (Also reduced | flexibility if travel goes sideways for some reason.) | StillBored wrote: | This is very airline/airport dependent. I used to marvel at | how fast my bags arrived at ABIA. Then I stopped flying for | a while and when I resumed it seems like my bags would take | nearly an hour. At first I thought it was some kind of | additional security/whatever, but then I noticed that | Southwest passengers that were deplaning at the same time I | was would have their bags at the claim by the time they got | there, while I would end up waiting 30+ mins for bags from | my AA flights. | | I started to pay more attention, and am 100% sure at least | between AA and SW, it literally takes AA 4-5x longer at the | same airport vs SW. | Rebelgecko wrote: | Fast turnarounds is actually a big part of Southwest's | business model | WaxProlix wrote: | Alaska Airlines has a 20 minute guarantee for bags; | essentially, they promise to have your bag out and on the | carousel within 20 minutes of the plane making it to the | terminal. In practice this means (at most airports) that | your bags arrive within a few minutes of you deplaning, | using the restroom, and making your way to the baggage | claim. | | I've only been failed by them once, and they gave me a | hundred bucks for the hassle ($50 per bag). Not a bad | setup. | GauntletWizard wrote: | I took a RyanAir flight a few months back, and while there were | many things to justify their reputation for being super-budget, | one thing I did like was that they did boarding from both sides | of the plane - They had a ramp at the rear exit as well as the | front. It was one of the most convenient deplaning experiences | I've had. | cfallin wrote: | I've only encountered that once in the US but it was great as | well -- Southwest at LGB (Long Beach, CA) had a separate set | of air-stairs at the back door for boarding. I would guess | it's not done more here because there are few airports that | both board with stairs on the tarmac rather than a jetbridge, | and also have non-regional (737+) jets where it would make | sense. | paparush wrote: | You expect Americans to -gulp- climb stairs??? | dmurray wrote: | They do that all the time and it's not for passenger | convenience: it's to shave minutes off the turnaround time | and get more flights per day. They also almost never use an | airbridge even in airports where that is standard. That's | both for speed (Ryanair's guys on the ground can get the ramp | there faster than the airport employees who drive the | airbridge) and for cost savings, since airports charge for | that service. | ehnto wrote: | Honest question, are they skipping some other steps then? I | wouldn't I expect deboarding and boarding to take longer | than checks, fuel and cleaning. | benhurmarcel wrote: | Cleaning happens between deboarding and boarding, not in | parallel. | | Normally there are no particular checks that can't be | done from the cockpit at turnaround. | | Refuelling takes less time than that typically. | Macha wrote: | Since a lot of Ryanair flights are relatively short hops, | that would at least cut down on refueling time, if not | just fuel every couple of legs if the economics work out. | | Cleaning is definitely sometimes abbreviated, I've been | at the stand for a Ryanair flight in Leeds, seen the | previous passengers get off, then they boarded us five | minutes later (the inbound flight was late, so maybe not | standard practice) | adwww wrote: | Boarding can't normally happen while the plane is being | refuelled, which means passengers boarding the plane is the | last thing that happens before the plane is ready to take off. | | That means the faster they can board passengers, the sooner the | plane can get in the air. | | For deplaning it's not so urgent for the airlines to speed it | up, as once the plane has been disenbarked there is still 40+ | minutes of refuelling, cleaning, unloading and reloading | baggage, etc. | benhurmarcel wrote: | > Boarding can't normally happen while the plane is being | refuelled | | It is possible, but with more rules and restrictions. | | https://www.skybrary.aero/index.php/Refuelling_with_Passenge. | .. | | https://aviation.stackexchange.com/questions/31197/is-it- | nor... | leetcrew wrote: | I'm guessing this is because the airlines feel it's easier to | enforce boarding procedures than deplaning. hardly anyone is | going to charge the gate to board out of order, but once the | plane has arrived at it's destination, people want to stand up | and get off as soon as they get a chance. | reaperducer wrote: | _hardly anyone is going to charge the gate to board out of | order_ | | Really? I see this all the time. | | You can especially see it on airlines that have signs for | group lines labeled 1-5 permanently displayed at the gate. As | soon as the announcement goes out that the boarding process | will begin shortly, a dozen people from Groups 4 and 5 will | rush to their lines. | | I've never understood this. I just sit back and relax until | the mayhem calms down and then I just stroll on at the back | of my group. | | We all leave at the same time, so what's the rush? Then | again, I don't ever travel with just a carry-on bag. | leetcrew wrote: | just my experience. I only fly Southwest, and as far as I | can tell, people trying to board significantly out of order | get scolded by the gate attendant and sent back to their | place in line. swa is first-come first-served seating | though, and they charge extra for low boarding pass | numbers, so it might be a bigger deal to them. | lostapathy wrote: | Which airport? I've never seen a southwest gate attendant | do this, or reject oversized carry on bags. It's really | frustrating. | grimjack00 wrote: | > As soon as the announcement goes out that the boarding | process will begin shortly, a dozen people from Groups 4 | and 5 will rush to their lines. | | If you're boarding in a late group, overhead space will | likely be at a premium, so you want the best chance to | claim that space and not have to gate check. | munk-a wrote: | I think there is also pressure from connecting flights, if | the plane is running late it's not uncommon to see people | with really close windows jump the line in terms of deplaning | - sometimes with the assistance of the flight crew. | Scoundreller wrote: | I wish that was formalized as well. If you have a 5 hour | layover, or need to wait for checked bags anyway, and rush | to deplane, you're just creating real problems for others | with minimal benefit to yourself. | munk-a wrote: | Yea - I peppered that statement with conditionals because | a lot of people don't tend to abide by that politeness - | I only made a connecting flight (via a woman at the gate | re-opening the causeway door) when my connection was cut | down from 1:20 to 15 in JFK due to inclement weather | once... And JFK is terrible. | Scoundreller wrote: | > hardly anyone is going to charge the gate to board out of | order | | I don't know if it's anticipatory anxiety or what, but I | seemingly observe half the passengers stand and get in line | at first call. And even queue up for the queued boarding | calls. | | I always get on toward the end and never had an issue finding | space, but I understand it's aircraft and airline dependent. | StillBored wrote: | With the American domestics, its because all the frequent | flyers are flying with large carry-on's and large personal | items. Combined with all the non-frequent flyers trying to | avoid baggage fees by packing everything in a large carry | on. | | If you don't get on fairly early after them, its likely you | won't have a place to put your carry on, or it will end up | being in the back of the plane/whatever forcing you to wait | longer to get off. | munk-a wrote: | Boarding methods in use approach the absolute worst approaches | to getting everyone in a seat with a continuous stream of | passengers boarding - having literally no organization would | actually result in faster boarding than the zone based | approaches. | | As a result plane boarding gets a lot press I think, partially, | just out of the hope that airlines stop acting so idiotically. | ryandrake wrote: | I always thought it would be best to let the window seats board | first, ordered back to front to minimize waiting for stowing | baggage, then middle seats back to front, then aisle seats back | to front. Families traveling together would obviously complain, | but it would probably get the plane boarded much faster overall. | goodcanadian wrote: | WestJet used to board window seats first (and those traveling | with someone in a window seat). I always found that much faster | than other airlines. Alas, they stopped the practice years ago. | ken wrote: | CGP Grey addresses this in the video (commented elsewhere | here). This strategy minimizes the Seat Shuffle, but it turns | out that isn't the major slowdown when boarding, so overall | this is only slightly faster than boarding in random order. | [deleted] | etxm wrote: | The MythBusters has an episode on plane boarding that was pretty | interesting. | | Results: https://mythresults.com/airplane-boarding | whiddershins wrote: | You know what I think is weird about all this discussion? | | Boarding and deplaning really don't take that long, most of the | time. | | Think 15 or 20 minutes max. | | It's one of those things where it feels incredibly long and | arduous. It feels interminable. But that has something (IMO) more | to do with the psychological experience of flying. | | The actual time cost is fairly small, especially compared to so | many other wastes of your time when flying (getting to the | airport on crowded roads, requirements to arrive early, arriving | early because of fear of security taking a long time, getting | through security, requirements to get to the gate early, sitting | in the plane at the gate, sitting on the plane waiting to take | off, sitting on the plane on the other end, possibly being on a | shuttle bus connecting plane to gate, waiting for luggage, | waiting for cab or shuttle or rental car ...) not to mention the | time of the actual flight. | virtuous_signal wrote: | If you only look at the material side of what people are paying | for: boarding a few minutes faster, deplaning a few minutes | faster, comfier seats and better food, etc, then I completely | agree that it doesn't make sense to pay an extra $1000 or so | for a plane ticket. Here's what I think people _do_ pay | ridiculous amounts of money for: status, and ensuring they do | not have to interact with normals. Air travel used to be a | luxury activity in itself, but prices today mean that you are | basically stepping onto a dirty sky bus (more so for some | airlines than others). This is of course a generalization, but | rich people do not take buses. | | (This doesn't really apply to business travelers, as their | companies need to pay for these upgrades to make the job travel | less unattractive) | benhurmarcel wrote: | The reason this time is given so much attention isn't for the | impression of the passengers, it's to minimize turnaround time | to keep the aircraft making money. | [deleted] | Reedx wrote: | CGP Grey has a great video examining different boarding methods | and why some are slower or faster than others: | https://www.youtube.com/watch?v=oAHbLRjF0vo | | Also noting that the way we deplane (front to back) is the | slowest method, heh. | mamon wrote: | One thing airlines should pay closer attention to is | amount/size of carry-on luggage to better match overhead bins | capacities. I've seen people bringing clearly oversized roller | bag, AND big laptop bag, AND big purse, and then spending a lot | of time trying to place all of that in bins, or under | preceeding seat, blocking the aisle while doing so. | | That's also the main reason why I try to board as fast as | possible - to ensure that there's still space for my luggage. | reaperducer wrote: | I love CGP Grey's animations, and you can clearly tell this one | involved a lot of work. | | The problem with his analyses is that they're frequently wrong | because he look at problems in a very academic way and severely | oversimplifies them. | | For example, his video about cars going through intersections | makes perfect sense in a simulated world on a computer. But it | falls down instantly in real life because it presumes that | every car is identical, with the same mechanical | characteristics, the same acceleration capability, the same | connectivity (for the magic fictional traffic control signal), | the same latency, they never break down, there are never any | external factors at an intersection, and on and on and on. | | Similarly, his plane boarding simulation falls down as soon as | someone shows up late, or in a wheelchair, or with a bum leg, | drunk, a baby, luggage that the wheel has fallen off of, etc... | | He seems to live in a world where there is no difference | between theory and reality. I still watch his videos, but I | consume them as entertainment, not as documentaries. | NoodleIncident wrote: | I was under the impression that his conclusions come from the | same sort of papers we're discussing in the OP, and that the | animation is just a demonstration of the effect. Some real- | life issues should be addressed in future studies, for sure; | for airplanes, it's probably important to model "families" | that sit, board, and deplane together. But just listing the | variables not accounted for in the study or video isn't | scientific criticism, you have to do your own work to | actually demonstrate that it makes a difference. | reaperducer wrote: | You are correct. But his videos aren't presented as "this | is possibly the best way, and it should be further | investigated." They're presented as "This is the best way | because I say so, even though I haven't done any testing | but I'm a college professor and on YouTube so you should | believe me." | ntsplnkv2 wrote: | > Similarly, his plane boarding simulation falls down as soon | as someone shows up late, or in a wheelchair, or with a bum | leg, drunk, a baby, luggage that the wheel has fallen off of, | etc... | | All of these things occur in non-ideal boarding scenarios as | well. I don't see how they affect his solution more so than | what we currently have. | cgriswald wrote: | It's sort of like comparing two algorithms and using the | one that has the simplest best case time complexity without | considering the average case or that your particular real- | world use might actually be a worst case. | ntsplnkv2 wrote: | But ultimately the same problems affect both algorithms | in the same way. So the best case algorithm will be | slower in the real world, but should still be faster than | the other cases. | reaperducer wrote: | Only if all algorithms are affected the same way by the | same external factors, which simply doesn't happen. | | It's like when a Toyota and a Freightliner crash into the | same wall. They both crashed at the same speed, why is | one damaged more than the other? | virtuous_signal wrote: | Great video. This is one of those phenomena, like how to fix | traffic jams, that everyone has an opinion on because of | firsthand experience, but few people know about the actual | research on. Despite there being known fast methods, I think 2 | things stand in the way of implementing them: | | 1) Business and 1st class make a lot of money for airlines. Not | letting them board first (although personally I've always | wondered why this is desirable) would devalue their tickets and | make less profit for the airline. | | 2) Airplanes have to undergo certain maintenance checks or | procedures whenever they land. Those take some fixed amount of | time. There is no incentive to speed up the boarding/deplaning | process past that fixed amount of time, since it won't be the | limiting factor. | wtvanhest wrote: | One option that isnt discussed is having the overhead bins be | seperately ticketed and a box. So if you want a bin, you pay | $40 and one gets asigned to you. It would streamline boarding | because people would put their stuff in the bin and be done. | reaperducer wrote: | Until they don't, and then the air hostesses who are just | trying to get everyone seated have to become policemen as | well. They have enough to do. | njarboe wrote: | Not really any different than having assigned seats for | people. | novok wrote: | Overhead bins tend to be under provisioned for the amount | of passengers boarding. | dunmalg wrote: | >I've always wondered why this is desirable | | Others have noted other reasons, but I think the biggest | reason is that 1st/business class seats are more comfortable | than the crappy crowded boarding area. Economy seats, it's | the other way around. And as an added bonus, on something | like a 787 where the boarding doors are behind business | class, boarding first means you're lounging around in the | front of the plane being served drinks and addressed by name | while behind you the rabble are are being herded like cattle | into their tiny seats at the back. | | For 3x the price, 1st/business class want luxury, and sitting | elbow to elbow with the riffraff in beat up terminal seating | isn't that. | barrkel wrote: | To be clear, 1st class is about 10x to 35x more expensive | than economy for a transatlantic flight (I wouldn't bother | with upgrading on any flight I couldn't catch some sleep | on). | | (BA: ~PS200 Economy for LHR-JFK, PS2300 to PS7300 depending | on day 1st Class) | United857 wrote: | Business/1st class passengers (at least on international | flights) almost always have access to lounges, rather than | waiting in the gate area. As good as the plane seats are, | I'd still rather spend as much lounge time as possible. | Macha wrote: | Boarding first on budget Airlines like Ryanair guarantees you | a space in the overhead for your carry on, as opposed to it | taking all your legroom or being forcibly checked in at the | gate ("free of charge" as if it's a service). | | In some airports it also reduces total queueing time, though | in others it just moves you from queuing at the boarding desk | to queueing at a bus stop/stairwell/skybridge. | s1artibartfast wrote: | >although personally I've always wondered why this is | desirable | | Most people finding waiting to board unpleasant and want it | over ASAP. For me personally, it is often less comfortable in | the terminal for a number of reasons. The climate and noise | is worse, I must keep an eye on luggage, and I have a mild | anxiety about inexplicably losing my documentation or | becoming too engrossed in whatever activity I am doing while | I wait. | | Alternatively, I could be sitting, stretching, taking off my | shoes, ordering a drink, and focusing my full attention | work/entertainment/sleep for that 20 minutes. | groby_b wrote: | Boarding first is desirable because overhead bin space is v. | limited. If you board last, it _will_ be gone. | TomVDB wrote: | _although personally I 've always wondered why this is | desirable_ | | The hustle and bustle at the gate stresses me out. (There's | no good reason why and it shouldn't, but it does.) Once I'm | sitting in my window seat, I close my eyes and relax. | mehrdadn wrote: | > personally I've always wondered why this is desirable | | Maybe peace of mind? One you're on the plane you know you're | good to go. When you're in the terminal you have to keep | diverting your attention to announcements, changes, | distractions, etc. | reaperducer wrote: | _although personally I 've always wondered why this is | desirable_ | | When I was fat, I paid extra for first class tickets so that | I wouldn't be the slob jerk who overflowed into my neighbor's | coach class seat. Because of that, I had a lot of coach- | mindset first-class seats. | | Boarding first in first class gives you an opportunity to get | some work done, to relax a bit before the plane takes off, | and almost always you get to have a drink and a snack before | the plane leaves the ground. It gives you a chance to put | your head on straight for the next leg of the journey, or | catch up on stuff before the ascent. | | If you're a busy person (as I was back then), boarding first | really makes a difference. | ehnto wrote: | How much longer do you get typically? I never have to wait | that long to board as economy so I am curious if my economy | boarding is atypical. I could totally see how an hour | sitting in first class might be nicer than poking about a | terminal. Is it ever that long? | trillic wrote: | It really depends on the size of the airplane. Just a | couple weeks ago I was one of the first 10 people to | board the plane and was in "Premium Economy" on a | 777-300ER for a full flight from Eastern Europe to the | Midwestern US. I'd guess I was on the plane for nearly an | hour before we pushed back from the gate. But this is for | a plane with 300 people that boarded through a single | door. | kshacker wrote: | It is not a question of how long after business does | economy board. It is a question of how much after economy | starts will business board if order was reversed. | | I have done some business travel and some premium economy | travel, and I have seen airlines take 40-60 minutes from | "formal" boarding time to takeoff. When they require 60 | minutes, it usually is a big plane and the difference | between business and economy could be 20 minutes easily | (assuming the seating was reversed). | | I have wondered many a times if boarding last would not | be better? But there is a joy to leaving the lounge and | directly walking into the plane if you time it right. | Otherwise you end up waiting for others to board first. | Also, I could afford to be late and still get in, not so | if my boarding group was the last. | | These are minor luxuries, but each has some value. In the | bigger scheme of things, and given that it is hard to | afford business travel all the time on personal dime, I | would say it does not matter much :) | dave5104 wrote: | I've typically had 20-25 extra minutes before they | finally close the door. It's enough to get a head start | on a podcast or watch a short TV episode. | Invictus0 wrote: | There's nothing stopping you from watching that in the | airport. | s1artibartfast wrote: | It is still much more pleasant to do it sitting down with | a drink, than breaking focus every 30 seconds to check | your boarding status. | pseudolus wrote: | It would have been particularly interesting to see what would | have happened had the study concluded the opposite: that letting | slower passengers board first slows overall boarding. Which would | have prevailed? Efficiency or the common decency inherent in | allowing children and individuals with infirmities to board | first? | RangerScience wrote: | > the common decency inherent in | | Is it tho? I don't find it intuitively obvious that this is the | more-human-decency position. It's a feel-good button sure, to | give priority to those with more needs. It's just not clear to | me whether or not children and people with infirmities actually | want / benefit from boarding first. | majormajor wrote: | I don't understand why boarding first is desirable, except for | scarcity of overhead luggage space (heightened by checked bag | fees and growing rollaboard bags) and those few first class | folks getting a free drink while they wait. | | Fix the storage issue and I'd want to board last - don't extend | my time in those seats! | kelnos wrote: | For me a part of it is indeed the overhead luggage space | issue. But also I'd rather just be "on my way". If I'm | sitting out at the gate, even if I'm reading something, I | need to have part of my attention trained on the PA system, | waiting for the boarding (or other) announcement. Once I'm on | the plane and in my seat, I can read, put on headphones and | watch something, whatever, without my attention divided, | until we land. | | It helps that I don't find airplane seats all that | uncomfortable, at least no more uncomfortable than the seats | in most gate areas. | shanxS wrote: | This is standard task scheduling problem (see CLRS section | 17.5) with added constraint of slowing down processing as | number of tasks finishes. This added constraint is justified | by the fact that as people board they won't stay put in their | seats in aircraft, they move move around increasing the time | to board for passengers who haven't boarded yet. | | This still remains a greedy problem and hence allowing slower | passengers to board first will reduce overall time taken to | board. | Scoundreller wrote: | And those boarding last roll their bags down a full plane | banging into seated people along with jostling them around by | using the headrests as railings. | | And it's all the airline's fault imo. | mcmoose75 wrote: | Overhead bin space is the big reason- give the somewhat (last | 5 years-ish) changes to charging for the 1st checked bag, | many who would have otherwise checked a bag are bringing on | as carry-ons. | | Many flights I've been on in past several years have had a | real shortage of bin space, meaning getting on board early to | make sure you're not the odd man out IS important (waiting | for baggage carousel can take an extra 45 minutes) | MereInterest wrote: | It wasn't that recent. I was flabbergasted by an | advertisement in an airport in 2013, which was trying to | entice people into a membership with "Free checked bag? | Don't worry. You'll get used to it." Advertising as | extravagant exactly what used to be standard with the | ticket. | benhurmarcel wrote: | > what used to be standard with the ticket | | Base tickets are cheaper now however. | boutad wrote: | Why is it better to board first? From my perspective, | minimizing time spent in cramped air planes seats the better. | munk-a wrote: | Fun side effect - if this method was adopted people might slow | themselves down in boarding to board earlier resulting in even | less efficiency. | scott_s wrote: | I'm also convinced that we _exit_ the plane in the worst way | possible. We basically do it row-by-row: as the people in front | of them leave, people in a row get up, get their bags, start | walking down the line, and this cascades up the plane. The | problem is that there is very little parallelism: while people in | the next row to leave are getting their bags, no one is exiting | the plane. | | This is similar to a stall in a processor pipeline. We want to | avoid stalls, which mean that we want people exiting the plane | constantly. A _column_ approach would work much better: people in | the aisle get their bags before the doors open, and start leaving | as soon as it does. As columns drain, the next column can get | their bags and start to leave. This approach keeps people leaving | constantly, while also keep the aisle constantly populated. Yes, | the person in the last column in the back row still leaves last, | but I claim they will leave sooner. (edit: Thinking about it | more, I actually think the people in the last column in the | _front_ row leave last. If you 're in the back row, second | column, you can stand up as soon as the person in the first | column in front of you has started walking out. After the first | column to leave, people will exit in reverse order because the | openings will appears back-to-front. Trying to maintain front-row | "fairness" will just result in a period of time where no one is | in the aisle.) | | The reason we do the row-by-row method, I think, is that our | sense of fairness is influenced by who we're looking at and | proximity. We look forward, and we feel that the people closer to | the door "should" leave first because they're closer, and we're | looking at them, so we feel bad if we hold them up. But by doing | the row-by-row method, we're holding up everyone _behind us_ , | but we don't look at them as much. | | I don't know how to enforce a column-by-column exit. Airlines can | enforce how we get on the plane because they control, person at a | time, who enters the plane. How we exit the plane is more | cultural, and while an airline could certainly try to ask people | to exit this way, it's much harder to make it happen. | alharith wrote: | One of the problems is people who put their carry on luggage 4 | or 5 rows down from their seat. This should just not be | allowed, period. | CJefferson wrote: | The obvious issue is, people sitting in rows are often together | and want to disembark together. Often they are elderly or | children, and need to disembark with the others in their row. | jaywalk wrote: | I was on a flight a year or two ago where, upon landing, a | woman turned her phone on and received a call informing her | that her brother had passed away. She was understandably quite | distraught as we taxied to the gate, and the lead flight | attendant even made an announcement asking everyone to please | remain seated so that she could exit the plane first. | | Nobody listened. | eitland wrote: | I witnessed what seemed like a severe case of hypoglycemia in | a passenger a few rows from me while stuck in a plane. | | The idea that someone might die because people cannot just | listen is somewhat scary. | Symbiote wrote: | I saw (just the seat in front) someone taken ill. | | The crew left the seatbelt sign on, and paramedics in | uniform boarding meant everyone got the message. | nradov wrote: | People did die on Aeroflot Flight 1492 because they didn't | listen to instructions to leave their luggage behind. | | https://www.usatoday.com/story/travel/columnist/mcgee/2019/ | 0... | bryanlarsen wrote: | A couple of times on Air Canada the attendants asked | everybody to let those with close connections leave first, | and people listened. I suppose there might have been a couple | of jerks who ignored the announcement but nobody could tell. | | I think that's the difference. Once one person behaves | poorly, others interpret that as permission to also be a jerk | so it's "fair". | jbigelow76 wrote: | _...the lead flight attendant even made an announcement | asking everyone to please remain seated so that she could | exit the plane first. | | Nobody listened._ | | I find myself with a case of both sider-ism on this. One the | one hand (the hand that really should win out), we should all | be able to act as decent empathetic people with the | instruction following capabilities of a 7 year old when the | situation dictates. But on the other hand, when you treat | (and pack) your customers like a bunch of damn cattle, don't | be surprised when they act like a bunch of damn cattle. | jlg23 wrote: | The only time I witnessed passengers staying sit was after an | announcement that said: "we know by experience that our pilots | are much better at flying than at driving, so for your own | safety, please keep seated until the 'fasten seatbelts' lights | are turned off." | | There is no (legal) way to make the passengers disembark | orderly... | slowhand09 wrote: | I think exiting should be "without bags in overheads - Now!" | followed by front to rear general. | maxerickson wrote: | My experience has been that people exiting a plane could give a | shit about fairness. | | It's a traffic jam where those closest to the door get there | first, not anything ordered. | tardo99 wrote: | What they should do is disallow anyone from opening the | overhead bins until all the people who didn't insist on | carrying on all their luggage exit. | efraim wrote: | Also, people like to sit next to people they know such as | family. A column approach sounds more effective, but it would | split up people traveling together. | scott_s wrote: | Very good point. And unlike boarding, trying to handle | exceptions first or last doesn't really work because people | are physically blocked from leaving their row. I've figured | we'd never do this for cultural reasons, it's just something | I ruminate over while traveling alone, staring at the empty | aisle of a half-full plane. | thrower123 wrote: | The other common bottleneck with exiting is when you have to go | back a few rows to get to where you had to stow your carry-on, | because the plane was boarded from the front, and all of the | overflow from the people who boarded ahead of you taking up the | bins overhead of your seat. | pacetherace wrote: | Deplaning is not a very significant problem because there are | other things that are being taken care of while it is | happening. | | However, you can't start boarding until a certain point and | from there until the plane leaves the gate, a lot of resources | are locked. | r00fus wrote: | You are thinking of a single flight as disconnected from the | entire ecosystem - in reality, the gate is occupied, the next | flight can't board, cleanup can't take place and probably a | half dozen other things I can't think up. And costs go up | dramatically if things are already behind. | | I'd say deplaning quickly is about as important as boarding. | scott_s wrote: | It's not a significant problem _for the airline_. But for a | passenger, staring at people wrangling their bags, blocking | those already up with a clear aisle from them to the exit, it | 's frustrating. | nordsieck wrote: | > It's not a significant problem for the airline. But for a | passenger, staring at people wrangling their bags, blocking | those already up with a clear aisle from them to the exit, | it's frustrating. | | Sure, but to airlines, that's a revenue opportunity, not a | problem. | r00fus wrote: | If deplaning could be 5% faster without any impact to | other factors, it'd be done immediately by all airlines. | | Just consider the knock-on effects in terms of flight on- | time % for subsequent legs on a multi-leg flight. | frankus wrote: | Idle thought I had a while back: Let people who don't have | anything in the overhead bins get off first. | tardo99 wrote: | Yes. To implement this you simply lock the overheads while in | final descent, which makes sense anyway for safety reasons. | cogman10 wrote: | People without stuff should sit next to the aisle. (and get | on last) | cogman10 wrote: | This is where being a jerk would be beneficial for everyone. | Simply put, the person at the front of the line should | basically just ignore everyone and move forward. People | aggressively jumping in gaps would even be OK because it would | give people in the back time to grab their stuff and get | organized. | | Being polite is what ends up slowing everyone down. (the same | is not true for boarding. Back to front outside columns to | inside columns would be far faster) | alharith wrote: | You think it's beneficial. The people who are angered by the | rudeness would not perceive it as beneficial. | ftio wrote: | This sounds like it might be faster, and I might like it for | solo business trips, but getting on/off with my family is not | optional for me. | | Assuming most multi-passenger groups feel similarly, and | assuming solo business passengers represent only ~40% of the | population, the impact of such a system (which would require | substantially more passenger discipline/planning) would be | pretty limited. | fiblye wrote: | Yeah, with this idea, people would just clog up right outside | the airplane door waiting for their family. Anyone trying to | get through would get some angry looks for daring to push | through. | TallGuyShort wrote: | There's a documentary on Netflix, I think it's called "Speed" | or something because it's about fast stuff, had an episode | about doing Monte Carlo simulations of plane embark / | disembark sequences that were optimal. They came up with | optimal boarding processes but it required individual seat | assignments which was a problem for kids (not to mention a | ton of explaining). I forget if Southwest's semi-randomized | approach was the next best, or boarding groups - I think it | was randomized. | benhurmarcel wrote: | > getting on/off with my family is not optional for me. | | Ryanair has now accustomed Europeans to travel separately | from their family, so it wouldn't surprise me to see that | requirement change if it drops the price. | bcrosby95 wrote: | So Ryanair will take care of my 5 year old while I fly? | Sounds peaceful. Last flight she spent 2 hours trying to | lay down in the middle of the aisle. | londons_explore wrote: | Ryanair has pretty much given up enforcing seat | allocations. Sure, your boarding pass might say one seat | number, but it's pretty much a "sit in any free seat" | policy. 90% of the time when i get on the plane someone | else is in my seat, so I'm forced to sit in a random seat, | giving someone else the exact same issue. | | The staff know that getting everyone back into the correct | seats will take a massive effort, so don't bother. | benhurmarcel wrote: | My experience is that yes there's lots of shuffling | around, but people politely ask others if they accept to | change seats. | tristor wrote: | This is just one of many reasons that nobody should ever | fly RyanAir. | [deleted] | gav wrote: | > The reason we do the row-by-row method | | The seats at the front of the plane cost more money. The | airlines want everyone who didn't pay extra to suffer a little | to encourage them to pay more next time. | throwaheyy wrote: | The US airlines' system of roughly allowing people to board in | the order corresponding to how much they pay (with up to 9 | distinct groups) looks a little silly now. | kmonsen wrote: | If you are the airline it seems to work out since you are | actually turning this into a money making opportunity? | | The real issue is if the slow boarding is costing the airline | more than the money than they earn from charging from upgrades. | Also consider that the people paying for expensive seats might | be sad if they don't get to board early which again might | affect airline revenue. | | I think airlines is pretty happy with the current situation, | and that the passenger boarding speed is not costing them money | so this is all good. This is just an (somewhat educated?) | guess. | jrs235 wrote: | >Also consider that the people paying for expensive seats | might be sad if they don't get to board early which again | might affect airline revenue. | | Consider they would be pissed if overhead bin space isn't | available for them so they have to jet way check their carry- | on luggage and then wait when they arrive or find overhead | space further back the airplane which just leads to a cluster | mess trying to deplane upon arrival. | paulmd wrote: | Yeah, as long as you are "overlapping" boarding and | servicing, I think the servicing of the aircraft takes longer | than the boarding/unboarding, so it does not actually delay | the rate at which the aircraft can be turned around. The | action of boarding the aircraft takes 10 minutes longer, but | it's 10 minutes that you were going to be sitting on the | ground anyway while the plane is fuelled and loaded up with | meals/etc. | throwaheyy wrote: | The thing is, people are not paying extra just to board | early, they're mostly paying for the bigger seat, more space, | more personal service. The "priority boarding" is just icing | on the cake, a "cable channels package" tactic thrown in to | make the customer feel like they're not getting ripped off as | much. Assuming that boarding is not in the critical path, | airlines could adopt a faster boarding system and get the | plane turned around faster without turning down that extra | revenue. | bproven wrote: | The fastest boarding and deplaning I have experienced is at | Burbank airport. It is done with 2 open doors: front and rear - | rather than just 1 door boarding only front to rear. | | I'm sure it is the same at other small airports as well... | [deleted] | pnw_hazor wrote: | Often, especially if I have checked baggage, I wait until the | bitter end rather than getting onboard early or waiting in line. | If there is no room for my roller-bag, gate checking is usually | free. | paparush wrote: | Boarding for the major US carriers is so broken. My solution - NO | OVERHEAD BAGS - period. | stanferder wrote: | Spirit Airlines actually has the right idea on this - you pay | to bring an overhead bag aboard, and they mean business about | it being the proper size. I'm able to get away with not | checking a bag on the vast majority of my flights. I'm out of | the airport like 5 minutes after I exit the plane. | jfengel wrote: | Do you find that Spirit flights board and deplane faster? | People struggling to get overhead bags when I'm feeling very | cramped and just want to leave is one of my pet peeves. | kelnos wrote: | I'd only be ok with that if checked baggage came out | immediately, with zero wait, and if there was zero incidence of | lost baggage. | | I know things are better these days, but I've been burned too | many times to ever check baggage again. | cryptonector wrote: | Airlines don't just sell the tickets. They sell convenience and | comfort. And they have to mediate a limited resource shared by | passengers: overhead bin space. So they want premium customers to | get dibs on overhead bin space, which means letting them board | first. The slowest part of boarding sometimes is the tail | (economy and late-arrivals) looking for bin space, or worse, | having to bring their carry-on back to the door for gate | checking. | | To make boarding faster the airlines will first have to commit to | not letting economy passengers have carry-on. Until they are | willing to do this, there will be no improvement. | MereInterest wrote: | > And they have to mediate a limited resource shared by | passengers: overhead bin space. | | If only there were other places that luggage could be stored. | Somewhere for larger bags that aren't needed during the flight. | Somewhere that could be loaded independently of the passenger | door. If such a place existed, airlines could give incentives | to have passengers place baggage there instead of overhead. | | Or airlines could do the exact opposite, charge extra for the | less convenient method, and slow down the boarding process as a | result. | ApolloFortyNine wrote: | >charge extra for the less convenient method | | Not having to wait for my bag when I get off the plane, and | having 0 chance of losing the bag, is worth quite a bit. And | by charging, they do reduce the number of people with them. | | Source: The overheads on Spirit (which only allows a personal | item) always have space, even on full flights. | lcfcjs2 wrote: | Nonsense. There can be plenty of small improvements done | without prohibiting carry-ons. Absolute rubbish. | ghaff wrote: | >will first have to commit to not letting economy passengers | have carry-on. | | Some do in a limited way. The lowest tier of economy (I think | United calls it Economy Basic, aka steerage minus) allows you a | "personal item"--which you basically have to allow because you | can't force people to check medicines, etc.--but no carry-on. | throwaway287391 wrote: | It's really odd to me that airlines decided to charge for | checked bags rather than overhead bin storage. Even before it | was common to charge for checked bags, almost everyone I've | ever met preferred carry-ons whenever possible. And when they | "enforce" carry-on bag size limits, the worst thing they'll do | is gate-check your bag for free, which is still much better | than checking a bag and having to wait there half an hour for | it to show up on the carousel anxiously wondering whether you | were the lucky one whose baggage they lost today. (Hell, it's | arguably the best case scenario, though does still cost you a | few minutes waiting.) It's like they go out of their way to | give me every possible incentive to be that obnoxious person | that always brings his obviously oversized on every flight. | benhurmarcel wrote: | Ryanair solved that problem by charging for having a carry-on. | They only sell the space they have. | shadow-banned wrote: | Priority boarding is now being used by most airlines as a class | differentiator - a perk you can add to paying for a Comfort + or | Economy Plus or First Class ticket. | jedberg wrote: | Southwest has sort of figured this out. First of all, they use | random boarding, which is almost the fastest, and the fastest of | the viable options (good luck getting people to board alternate | rows). | | They also interleave slow and fast passengers. They let | handicapped people board, then the first 1/3 of passengers, then | families with kids, and then the rest of the passengers. | | By the last 1/3 of the passengers, it's mostly center seats, | which means high parallelism for those passengers. | lkbm wrote: | Related: CGPGray made a great video about boarding methods: | https://www.youtube.com/watch?v=oAHbLRjF0vo | rcthompson wrote: | They mention that boarding even rows first and then odd rows is | also an improvement, but I've wondered whether 2 is actually the | right periodicity. If we suppose a row consists of 6 people with | roller bags, what we really want is to ensure that all 6 of these | people can occupy the aisle without blocking anyone else from | their row. So what if we used 10 instead of 2? I.e. first board | everyone whose row number ends in 0 back to front, then everyone | whose row ends in 1, then 2, and so on. | | (I assume you could do even better by boarding window seats | first, then middle, then aisle, but keeping rows together is much | more family/group-friendly.) | hokkos wrote: | Just design plane to facilitate boarding like this prototype : | | https://images.vinted.net/thumbs/f800/046b0_M2bQ3jAEBTnELEZ6... | StillBored wrote: | The conclusions are pretty obvious, I guess they just needed to | simulate it? | | The fastest boarding I've ever experienced was something Cathay | Pacific did a few years ago. In the boarding area they had three | lines with a bunch of section signs and an a couple employees | hassling/sorting people between the lines. The rear of the plane | sections were at the front of the line. I'm guessing they were | just counting how many people were in each section? | | Either way, when they opened the doors, they just picked one of | the lines and the employees walked down the line scanning | everyone's boarding pass and then the whole line proceeded to | board the 777 (dual isle). Then they repeated the process with | the next line after a short pause. | | Which works out to back to front boarding of 1/6th of the | passengers in a section at a time. When it was my turn the entire | line pretty much just walked onto the plane bumped around a bit | in the section and sat down. | | Quite a shock given the hour long boarding AA can sometimes pull | off with their messed up boarding order based on miles and cabin | front to back... | ehnto wrote: | I booked 4 flights with Cathay not sure what to expect, but it | was a pretty good experience all round. Boarding was a non | issue, fast and on time. Everything else was perfectly | functional, if economical. The staff were excellent. | | I didn't appreciate the mid flight catalogue advertising for | beauty products though. Talk about a captive audience. That | only happened on the leg between Japan and HK, I hope it's not | common... | jacquesm wrote: | AirBaltic did this until very recently in the most annoying | fashion. I wrote them a nastygram about it and I suspect many | other people did so too because the last two flights I was on | were pleasantly quiet. | | Whichever junior marketeer came up with that campaign should | be forced to listen to their own work product for a day or | two in succession. I'm sure that would get them to change | careers. | lostlogin wrote: | > Whichever junior marketeer came up with that campaign | should be forced to listen to their own work product for a | day or two | | I'd be willing to wager quite a lot that the marketing | genius who wanted that was not junior. | ulfw wrote: | Better than US airlines trying to sell credit cards mid- | flight. | komali2 wrote: | I feel so, so bad for air hosts and hostesses that are | suddenly finding themselves in the role of salesperson. | What a shitty, _completely_ unrelated added job | responsibility, that 's completely counter to their actual | job's objective. Hard to get passengers to like you and | make their flight enjoyable (and thus listen to you when | it's time to listen to you) if you've just finished trying | to sell them a credit card. | | I miss air industry regulation. | reaperducer wrote: | The fastest boarding I experienced was years ago somewhere in | Asia (Singapore, maybe), where three lines boarded through | three doors: Two on the terminal side, and one on the far side. | | I was in the far-side group, and we had to hike up a lot of | stairs and then through a jetway, presumably over the aircraft | (hard to know with no windows), and then down a bunch of stairs | and then enter the aircraft, where we could see people boarding | from the other side. | | Very fast, except for the long hike. But this was before people | put everything and the kitchen sink into over-sized carry-ons, | so it wasn't arduous. | komali2 wrote: | > put everything and the kitchen sink into over-sized carry- | ons | | Which they only do because free checked is going away. You | get what you optimize for, after all. | | IMO people pack way too much shit traveling anyway, but I'm | sure here most are familiar with the onebag concept. I've no | way to convince someone other than actually going on a trip | with them and happily walking next to them while they drag | their wheeled luggage around. | amalcon wrote: | > Which they only do because free checked is going away. | | They also do it to avoid the scenario where your bag simply | ends up on the wrong plane. It's unlikely these days | because of technology, but it's hard to shake the worry | once this has happened to you three or four times. | JoshTriplett wrote: | > Which they only do because free checked is going away. | | I pack everything in one piece of carry-on luggage, and I'd | do that even if checked luggage were free (which it often | is). | | It means I don't have to take extra time or wait in a line | to check a bag at the source airport, I don't have to take | time at baggage claim at the destination airport (just walk | straight from the gate to ground transportation), and I | don't have any risk of losing my luggage (or having it | badly repacked after a search, or having something go | missing). | [deleted] | matthewmacleod wrote: | However, it's also a massive pain in the arse having to | fiddle around with removing various electronics and | liquids while going through the security gate. | | I've actually started to opt for checking my bag whenever | possible, even when I could get away with taking it into | the cabin, and taking the minimum possible through | security to avoid the too-frequent holdups. My experience | is that this has added a maximum of about 10 minutes to | my trip, waiting for luggage to be unloaded. | JoshTriplett wrote: | While I don't think it should be a thing (nobody should | have to deal with such hassles), Global Entry / TSA-Pre | removes most issues at the security checkpoint. | | At many airports, _checking_ a bag can add 20-30 minutes | of waiting in line at the departure airport, leaving | aside baggage claim time. | ghaff wrote: | I tend to be of the opinion that roll-aboard "carry" ons | are a big part of the problem with overhead space. Yes, | some people can't really carry loads. But most would be | better off with soft-side travel backpacks and other soft | carry-ons that tend to be more space efficient and | flexible. (Especially given that there's less need for | luggage that can keep suits wrinkle free than in times | past.) | plussed_reader wrote: | Reminds me of loading onto a Ryanair flight in Edinburgh; the | labyrinth walk to the door that put you onto the tarmac a | short walk from the stairs. Loaded back to front, and since | there are no assigned seats on Ryanair it's just like getting | on the (air)bus. | tsimionescu wrote: | Whenever I've flown Ryanair, the seats were assigned and | printed on the boarding pass (but you had to pay if you | wanted to chose your seat). When was this time that they | weren't? | benhurmarcel wrote: | Not only there are assigned seats on Ryanair (since years | at least), but you have to pay to select one and they | purposely place groups/families separately to make them | choose to pay extra. | rolltiide wrote: | That's pretty good, its a shame all the optimal solution | theories are only considering single aisle planes. | | This article and CPG Grey's dont even factor in dual aisle, or | multiple boarding doors. | [deleted] | FireBeyond wrote: | > Quite a shock given the hour long boarding AA can sometimes | pull off with their messed up boarding order based on miles and | cabin front to back... | | Not to mention the people who just say "F it" and board | whenever they like it. For as often as I've seen them | "rejected", I've equally seen them just waved on. | pochamago wrote: | I've always thought we should board back to front. Do first class | travelers really want to be stuck in a non moving plane longer | than others anyway? | freedomben wrote: | I've always thought this too, but according to the article, we | are wrong. | | > _Steffen fully expected that boarding from the back to the | front would be the most efficient strategy and was surprised | when his results showed that strategy was actually the least | efficient._ | doh wrote: | I would like to see the carry-on to go away. I understand the | consequences would be quite harsh at first, but I do believe the | airports and airlines would eventually figure out better ways to | handle luggage and we would all be better for it. ___________________________________________________________________ (page generated 2020-01-15 23:00 UTC)