[HN Gopher] Efforts to change the Japanese culture of extreme wo... ___________________________________________________________________ Efforts to change the Japanese culture of extreme work weeks Author : pseudolus Score : 96 points Date : 2020-01-17 16:58 UTC (6 hours ago) (HTM) web link (www.bbc.com) (TXT) w3m dump (www.bbc.com) | andrekandre wrote: | > "While Western society is individualistic and non-hierarchical, | Japanese society is collectivist and hierarchical," explains | Hiroshi Ono, professor of human resources management at | Hitotsubashi University, who specialises in Japan's work culture. | | i am not a researcher, but i dont think that's the root cause, | since | | 1. there are many types of "western culture" and 2. if it were a | sign of collectivist vs individualistic the the u.s should be | fairly low on the list but appears above japan! [1] | | [1] https://en.wikipedia.org/wiki/Working_time#OECD_ranking | | ----- | | just my opinion from working in jp for more than 10 years, but | the only thing that will truly fix the overwork problem will be | to officially change the workweek to 4 days... they tried | something like this with "premium friday" [2] which went | absolutely nowhere... | | [2] https://en.wikipedia.org/wiki/Premium_Friday | umvi wrote: | USA gets bashed a lot on employment front, but only because we | are way more transparent about our problems than Japan. Yes, the | extreme work culture causing karoshi is a big issue. However, | Japan also has _serious_ workplace discrimination issues that | never get talked about. | | For example, how many here have ever heard of Burakumin[1]? It's | a taboo subject to talk about in Japan, so it is rare you'll hear | of it through mainstream news. | | Basically, in many places in southern Japan, when you apply for a | job, employers will look up your surname to see if your ancestors | were burakumin (held "impure" occupations in the feudal era like | butcher, tanner, etc). If so, they won't hire you. | | [1] https://en.wikipedia.org/wiki/Burakumin | 9nGQluzmnq3M wrote: | The extent to which burakumin discrimination still exists is | itself a hotly debated topic. One of the two main buraku rights | groups disbanded in 2004 because they felt the issue had been | resolved, and (IMHO) at least in Tokyo literally nobody cares | anymore. | | https://en.wikipedia.org/wiki/Burakumin#Buraku_Liberation_Le... | unsignedint wrote: | I won't say all, but good portion of buraku discrimination is | driven actually by these buraku rights group. There are bit | of concessions exist (via affirmative action for instance) | and there are some incentive that some of those groups want | keep this issue alive for the sake of that, rather than try | to actually resolve the issue somehow. | | Like you said, a lot of people don't care, especially in | urban regions, because the concept of buraku itself is fairly | foreign to people living there. Maybe this is but more | prominent in rulal areas. | pretendscholar wrote: | Can you not change your surname? | unsignedint wrote: | Actually only by surname you can only guess; there are some | demographic distribution which some name are more common | among. But this is not very accurate as people have moved | around and with marriages and such, it's not always the case | any more. (Japanese law still requires wives to convert to | husband's in a conventional marriage.) | | Source of information that often cited as is a Ben Ji | (honseki -- a location of where national registry is filed | and hence, stored.) This information used to be required for | a lot of the places (including driver's license, job | application, among others) but because of this abuse, this is | no longer a commonly collected information unless it is | required. (And also you can change honseki, too.) | czep wrote: | It's actually exceedingly difficult. The family registry, | koseki, is steeped in a thousand years of tradition. You | can't simply walk into the nearest city ward office and fill | out a form. | | There are also restrictions on the kinds of names you are | allowed to choose, if for example you are naturalizing. The | list of allowed names clearly distinguishes you and your | family from "true" Japanese. | oceanghost wrote: | I have read about discriminatino based on blood types as well. | Do you have any feeling about how prevelant that may be? | SpicyLemonZest wrote: | Blood types in Japan are very analogous to astrological signs | in the US. There are a lot of people who believe your blood | type says things about you, and a small fraction who say rude | things about them or make important decisions based on them, | but to call it "discrimination" implies a level of prevalence | which isn't really there. | Razengan wrote: | > _employers will look up your surname to see if your ancestors | were burakumin_ | | Do you have a source for that? | oefrha wrote: | According to the Wikipedia page Burakumin makes up <1% of the | Japanese population. That's hardly comparable to the | discrimination towards people of color in the U.S., which make | up ~30% of the population. Systemic racial segregation is still | in living memory for crying out loud. | redisman wrote: | So does racial discrimination not exist in Japan? Seems like | it should be added to the figure there. | ska wrote: | I don't think it's a question of the existence of racism in | Japan (or wherever), but of it's relative impact. Sucks to | be a member of a small minority being discriminated against | in a mostly homogeneous country, but the scale of the | problem is very different than in | US/Canada/Singapore/wherever. | oefrha wrote: | Not sure, but add 2 percentage points? Still off by an | order of magnitude. | | The point is when 30% of people are discriminated against, | it's extremely noticeable, compared to when <1%, or at most | 2-3% are. No point in awarding transparency points for | that. | sneak wrote: | Or, you know, women. | aeyes wrote: | This law change is a first step but I don't see why you can't | pass a law which forces companies to make a worker take the full | minimum annual leave. | | When I worked in Germany the company I worked at did that. You | had until the end of the first quarter of the next year to use | all of your vacation days. If you still had vacation left after | this date, they forced you to take them until the end of the | second quarter - this was frowned upon and managers made sure it | wouldn't happen. | | I'm not sure if this is a law or just something the company did | but the problem here isn't peer pressure. It seems to be part of | the business model of Japanese companies because implementing and | enforcing such a policy is easy. | blackearl wrote: | As strange as it may sound, passing that law might be really | difficult. The article mentions "In September, Shinjiro | Koizumi, Japan's environment minister, faced widespread | opposition and even calls to resign over his plans to take | paternity leave after his wife gives birth." | | Things are changing in Japan, but progress appears to be moving | at a glacial pace. | Hamuko wrote: | Ironically enough, Japan has one of the most generous | paternity leaves in the entire world. It's just that no one* | uses it. | | https://qz.com/1084591/despite-japans-generous-paternity- | lea... | pixelcort wrote: | Yes, and only for a plan to take ten days spread over three | months. Apparently that's bad enough for people to demand a | resignation. | duxup wrote: | I ran the schedule for about 20 peers in a 24/7 shop (mostly | because some MBA grad couldn't handle it but that's another | story), and I was tasked with making folks took time off. | | I was clear with everyone how it worked and always worked with | everyone to make sure time off worked out for all involved. It | really isn't that hard if you put the time in to getting along | with folks / understanding what they want, etc. | | Eventually though I would have to "force it". I'd schedule | random days off here and there, suddenly a week off for some | folks who never took time off. Most folks kinda liked it as a | sort of "happy surprise". Everyone was salary so nobody lost | any money or anything like that. | | It actually worked out well, mostly because I made sure | everyone knew what to expect / how it would happen if they just | didn't use any PTO and I kept everyone up to date as to where | they stood. | | I was surprised by how many people just really ... never took | time off until I made them. | majos wrote: | Why do you think people avoided time off? | duxup wrote: | It's the midwest... people like to work. | | It was also a really nice environment. | | It was a sort of stress free ... high stress technical | support situation. But everyone supported each other so it | was surprisingly easy going. | war1025 wrote: | I usually end up just taking all my vacation at the end of | the year in a big block. | | Part of the reason is we don't schedule anything very far | in advance, so I am hesitant usually to use vacation days | early in the year when I might want to use them later on. | | Also, my work schedule is flexible enough that there is | rarely a reason to take time off. If I need to leave early, | I leave early. If I need to go to an appointment, I go to | an appointment. None of it affects my time off. | | And I guess maybe I just like routine? | claudeganon wrote: | > "While Western society is individualistic and non-hierarchical, | Japanese society is collectivist and hierarchical," explains | Hiroshi Ono, professor of human resources management at | Hitotsubashi University, who specialises in Japan's work culture. | "Thus, many people refrain from taking holiday because their | bosses do not take holiday, or they are afraid that it will | disrupt the group harmony." | | Just FYI, this is complete pablum. While it's true that Japanese | society has a collectivist bent, that this by default maps to | some authoritarian business culture, elides the political and | ideological project of the right wing in Japan. | | Prior to the war and up into the 1970s, Japan was a hotbed of | radical politics and labor activism that roiled the country. | Unions dominated many industries, socialists and communists won | major parliamentary victories, and Japanese thinkers and | activists were on the vanguard of many left wing movements. | | This state of affairs was, however, completely unacceptable to | the US. And so they proceeded to massively subsidize right wing | politicians, work with organized crime to intimidate and disrupt | unionized workers, and gather intelligence against opposition to | the LDP's rule. | | https://www.nytimes.com/1994/10/09/world/cia-spent-millions-... | | So if you want to understand why the country has devolved into | this kind of crushing exploitation and culture of suffering, you | really need to begin with the fact that the US rehabilitated a | bunch of fascists, helped orchestrate their rule over the postwar | order, and crushed all meaningful challenge to this state of | affairs. There's nothing inherent to the Japanese people that | makes any of this necessary. | twoquestions wrote: | Did not know that. Thanks for the heads up! | claudeganon wrote: | The author of this article, Tim Weiner, wrote a great book | about the history of the CIA called, "Legacy of Ashes." It | covers the history of these operations in Japan and across | Europe. | WC3w6pXxgGd wrote: | This is not the proper role of government. Period. Sorry, but | there is nothing else to say about this. | wiggler00m wrote: | How would people react in the US if the Secretary of Energy took | paternity leave? | wnevets wrote: | not at all? | redisman wrote: | Great! Less damage those oil lobbyists can do. | duxup wrote: | I feel like I've seen articles like this for decades. | tonyedgecombe wrote: | I feel like I've been reading comments like this for decades. | ahartmetz wrote: | ...though what I hear is that they are really serious about it | in Japan, and Korea, too. And slowly the worked hours are | decreasing. For sure it is slowed down by the Keiretsus and the | Jaebols almost having power of government. | acd wrote: | Both Japan and US/Vacation should have more yearly vacation at | least 4-5 weeks. I think it would be very beneficial to general | mental health. Also to have less exposure to advertisement which | recently has also shown to have a negative effect on health - | https://hbr.org/2020/01/advertising-makes-us-unhappy. | | It used to be in Japan that you would not leave the office before | your manager left whatever time that was. | james_s_tayler wrote: | Used to be? | | Still is. | flanbiscuit wrote: | > It used to be in Japan that you would not leave the office | before your manager left whatever time that was. | | "used to be"? has this changed? I thought this was still the | case in the older salary-men type companies. | james_s_tayler wrote: | My sister-in-law works in a tiny company doing graphic | design. It's the same thing. Can't leave until the boss does. | | She recently came to visit us in my home country for | Christmas whereupon I learned that she has a 2 hour commute | each way on purpose because of this. I asked her isn't | commuting 4 hours a day just awful, why don't you live closer | to work? And she replied that if she lived closer to work she | would simply be at work longer and having a long commute | means 4 hours a day she can spend not doing work stuff but | doing things like listening to music and playing games on her | phone. | 9nGQluzmnq3M wrote: | The issue in Japan is that even if you have (say) 3 weeks of | vacation, it's considered bad form to actually use more than a | few days. | | This is one reason why Japan has so many public holidays: it's | a way to legally enforce that most salarymen get some time off. | DanCarvajal wrote: | My job gives me enough leave that if I timed it with certain | holiday breaks we get I could be off for well over a month. My | wife's job gives her seven days of vacation total. | Ididntdothis wrote: | "My wife's job gives her seven days of vacation total." | | That's just nuts. I had 15 for a while and it felt to me like | I could never get a break and life was just a never ending | string of work. | lowdest wrote: | 15 is three whole weeks, not so bad. At some point my | brainwashing was complete, now I'm on a race to accumulate | maximum wealth before retirement. I spend a lot of my days | off doing things that will increase earnings. | twblalock wrote: | I keep hearing that Japanese workers work very long hours, but | every time I've been in Tokyo the rush hour on the trains is | about when I'd expect it to be -- between about 5 and 7 pm. I | don't see how that would be the case if everyone was still at | work. | T-hawk wrote: | The corporate salaryman isn't 100% of Japanese adults as it | sometimes seems in these threads. It's somewhere around 20% to | 30%, as it is for white-collar jobs everywhere. | pixelcort wrote: | There's another rush hour between 9 and 11 pm. | | Another way to confirm this is to compare with the morning rush | hour. Way more crowded as most people start work at around the | same time (most companies have a starting time of 9 or 10 am). | archeantus wrote: | I feel very fortunate and grateful that I was able to send this | Slack message to my team on December 19: | | " @here I want to thank everyone for a great year. We've | accomplished a ton, and I think we need to stop and recognize it. | My ask for everyone is to take the week off next week. We have a | few things we need to be on-call for, and heaven knows we could | use the time to write more tests, but I think it is important to | pause, rest, and reflect." | | Im so glad that this is totally cool in our company and our | culture. I wish this was the rule and not the exception. | [deleted] | pixelcort wrote: | One additional challenge that will need to be addressed in Japan | is unreported overtime (sabisuCan Ye ). Often my friends, upon | preparing for a day off, will work about 8 hours of overtime | beforehand and not report it on the time and attendance systems | at their companies. From my understanding, unreported overtime is | not always reflected in most statistics; even when self reporting | I bet many people forget all the unreported overtime they do. | Another example is rounding down: work 2.5 hours of overtime but | only report 2. | | I'm not sure what the solution is, but one idea is to lock out | work laptops after a time limit, or at least record overtime when | a work laptop is being used. | | Until we can begin to accurately track and measure the unreported | overtime, we won't be able to improve it. | | Finally, I think working in multicultural teams helps. When you | see your peers have diverse beliefs and actions about work and | life, you may be more willing to take more time off, and more | accurately report the overtime you do take. | bitxbit wrote: | There's a lot of sitting around and doing nothing in East Asian | office work culture. It's similar to investment banking where you | are not necessarily using your brain/energy but you are still at | the office for insane hours churning out 100 different versions | of the handouts. | kqr wrote: | Can someone explain something to me? I hear a lot about Japan's | extreme work culture; I've even heard of a workplace where your | contributions were scored -- but only negative (penalty) scores | existed. | | How can this come out of the same country as the Toyota | production system, the popularization of quality control, and the | intense study of Deming? | michaelbuckbee wrote: | I'm always curious to what extent work hours correlate with | productivity. I think it was patio11 who shared his story of a | salaryman co-worker fixing his bike in his cubicle on a Saturday | he was "working" in the office. | | And while I haven't seen first-hand the Japanese style overwork, | I have seen Silicon Valley startup "overwork" up close and have | similar concerns. My pet theory is that in early-stage startups | it's so unclear what is actually valuable and productive work | that the overwork becomes a proxy for productivity. | riantogo wrote: | The issue is that most startups are in survival mode and hence | has a natural pressure from that. The trick is to manage | expectation at IC level. Knowing that there is this natural | pressure commit to only what you can deliver in 15hrs/week. | Then work "hard" and overdeliver equivalent of 30hrs/week. | Spend 10hrs on above the weed activity (evaluate, measure, | communicate, course correct etc.). Be religious about this | template. | blackearl wrote: | Tokyo Sonata is a pretty good fictional movie about the honor | associated with working. Some salarymen would fake a job, | leaving each day in a suit. On the other side of the spectrum, | there are people forced into quitting because they would go to | work and sit in a room all day since management didn't want the | dishonor of firing someone. It definitely comes across as odd | to a foreigner. | VRay wrote: | Overworking East Asians end up spending a lot of time | completely zonked out at their desks, scooting the mouse cursor | back and forth over the same spreadsheet or Word doc until it's | time to go home | vorpalhex wrote: | I think one of the easiest wins here would be what some US | startups with unlimited leave were practicing: a required minimum | of days off. | | Usually there were two check ins and if you didn't burn a minimum | of leave by then, your manager would take your work laptop and | send you home on paid leave until you met it. | | Once leave becomes mandatory.. you can't judge people for taking | it. Obviously the goal is for them to want to use the leave (and | plan what they want to do with it) instead of forcing them to | take it, but it's a leveling action. | GloriousKoji wrote: | I used to work for a large (American) company where vacation | days were traditionally accrued but there was a "cash-out | vacation hours" button on the HR portal. It was just another | way pressure people into working more hours. | AmericanChopper wrote: | Accrued leave is a liability on a company's books, and it can | easily become very large. Minimizing that liability is a | typical motive behind such schemes. | whatsmyusername wrote: | Mandatory Leave is common in certain financial institutions. | It's to make sure you can't keep a scam going that requires you | to be the person doing something every day. | Reedx wrote: | Unlimited leave is one of the biggest jokes in silicon valley. | | It's literally not unlimited and because of the psychology | involved it often results in people taking less time off than | if they simply had N days of allocated vacation. It also means | that if you leave or get laid off, the time you didn't take is | worth $0. Additionally, as you allude to, I've seen it breed | resentment when people are seen as taking too much vacation. | | A terrible system for everyone except the company, as they have | less liability on the books. | | Required minimum is a good idea, but it's very rare. | president wrote: | > I think one of the easiest wins here would be what some US | startups with unlimited leave were practicing: a required | minimum of days off. | | Any examples of companies that are doing this? I haven't heard | of many, at least in the SF Bay Area. | lukego wrote: | This reminds me of being an employee in Stockholm. You get | scolded if you haven't booked thirty days of vacation into | the calendar. Someone comes to your desk and makes you pick | the dates. | | You come back with a lot of energy too :-) | irrational wrote: | Yeah, but that energy dissipates pretty quickly. I took | three weeks off recently. I came back very energized and | upbeat. It took maybe 2 days to get back to "normal". | throw0101a wrote: | > _You come back with a lot of energy too :-)_ | | "Man Returns To Work After Vacation With Fresh, Reenergized | Hatred For Job" | | * https://local.theonion.com/man-returns-to-work-after- | vacatio... | johnchristopher wrote: | Happened to me last week. Had to pick 23 days between now | and 13th of April. | | I picked at random, the `manager` and I both know I'll be | working at home anyway. | gsk22 wrote: | I honestly do not understand this mentality. You're given | 23 paid days off, why would you donate that time back to | your employer? | ThrustVectoring wrote: | Mandatory leave is common in the financial sector, where it | is used as an anti-fraud device. Keeping your employer from | figuring out the scheme you're pulling is a lot harder when | you have to have someone cover for you for two weeks. | amluto wrote: | It's not just anti-fraud. If you force someone to take a | vacation, you force the organization to be able to function | without them. This prevents a situation where only a single | person is able to make something critical work. | close04 wrote: | In Europe this is pretty standard practice everywhere. | Say you have 30 days of vacation per year. You have to | take at least 20, and 10 of those have to be consecutive. | Otherwise your manager gets a bollocking from their | manager and HR. In theory at least. | | The rest of the days might be lost, transferred into next | year's vacation with a cutoff (like until end of Q1 next | year or end of the year otherwise they are lost), or with | no cutoff and they stack up forever. | ohlookabird wrote: | Yes, that's what experienced, too in Germany. Both in the | private and public sector. | skinkestek wrote: | Here in Norway it is 5 workweeks (6 for those over 60 I | think), 2 can be transferred (either way I think) and 3 | are mandatory. | | And if you delay two weeks to next year that means 5 | mandatory weeks that year. | | And: it is not just in theory. It is the law and both | parts can get in trouble if you don't follow it. | MockObject wrote: | When people from here write "here", which "here" do they | mean? The one here, or the one there? | skinkestek wrote: | Thanks for pointing it out. I've updated my post. | m4rtink wrote: | At least in Czech Republic, this is mandated by - you | have to take your PTO in the calendar year it was awarded | to you (20 days are mandated by law, by in practice | companies give 25 to stay competitive) & your employer | has to let you take it (not necessarily when you want, | but it has to be in the calendar year). | | If the PTO is not taken, the company can be fined by the | state, so this is taken rather seriously. | close04 wrote: | It's mandated by law almost everywhere in Europe but | since countries don't fully align their laws there may be | significant some differences are n how many days and the | actual conditions. | kubanczyk wrote: | In Poland about the same, but with an interesting twist: | it's not the company, or CEO, or HR, that risk a fine; | the first person fined is your direct manager, | personally. Works like a charm, I have to admit. | ska wrote: | Agreed, this is a pretty good way to address the "bus | number" problem in technical projects. | | It also forces people to communicate details somewhat. | zeristor wrote: | "Fatal bus error" as some call it. | | Although around Old Street the buses don't really go | above walking speed. | hawaiianbrah wrote: | I prefer the term "lottery factor". Winning the lottery | sounds a lot more positive than getting killed by a bus. | TheOperator wrote: | Won a bus, hit by the lottery. | mcny wrote: | Today I learned. | | For others reading, here is what I found: | | > at a minimum, covers those officers and employees | involved or engaged in transactional business or having the | ability to change the official records of the institution | | https://www.dfs.ny.gov/legal/industry/il960822.htm | | > The New York State Banking Department considers it to be | a prudent business practice for every bank, and branch or | agency of a foreign banking corporation, to promulgate and | maintain a written vacation policy which, at a minimum, | covers those officers and employees involved or engaged in | transactional business or having the ability to change the | official records of the institution. This policy should | also cover all other staffers who are capable of | influencing or causing such activities to occur. The | Department strongly recommends that all traders be covered | by the policy. | | > Employees in such sensitive positions should be required | to take at least two (2) consecutive weeks of vacation (or | other leave) on an annual basis. During such time, the | officer or employee must be off-site and off-line. In other | words, not only should he/she be physically absent from | your premises, but he/she should also not be permitted to | effect any transactions or other banking business from off- | site, such as through an off-site computer link. | | https://www.dfs.ny.gov/legal/industry/il960822.htm | | archived at: https://outline.com/Y3dcgF | https://archive.md/LJvbH | claudeganon wrote: | It won't work because there's no real labor regulation | enforcement in a Japan and Abe and his cronies have no interest | in fixing that either. Unpaid overtime and off-the-clock work | is already a widespread problem in Japan. All you'd end up with | is vacations on paper. | riantogo wrote: | I mean this is such an obvious solution I was pretty sure this | is what the article would share as what Japan gov is mandating. | So I kept reading and paragraphs after paragraphs discussed the | problem without getting to what the title is. I gave up. | james_s_tayler wrote: | "When asked about colleagues' reactions to taking time off, he | adds: They would react negatively. They will not say anything | directly to that person but they will speak ill of that person | behind their back" | | This nails it. That pang of guilt and horror knowing you'll be | reacted to in such a seemingly viscous way just stops you dead in | your tracks. | | I think the silly thing is it's always framed as "maintaining the | group harmony" but it's more like maintaining the group misery. | | Why do the co-workers react the way they do? It's such a bitter | way to react. "I can't take time off because you'd be mad at me | for doing so, because it would put you out, yet you're ok with | taking time off and putting me out? What kind of bullshit is | that? I'm definitely very mad at you!". | | So the idea is that you don't want to do anything that would make | anyone mad at you because "that's not what Japanese do". | | It's just so circular. | jaequery wrote: | I think it's much simpler than that. They are rewarded to stay | late by you keeping a job. The guy who leaves early will be the | first to get let go. That is the real problem. | [deleted] ___________________________________________________________________ (page generated 2020-01-17 23:00 UTC)