[HN Gopher] Ring Doorbell App Packed with Third-Party Trackers
       ___________________________________________________________________
        
       Ring Doorbell App Packed with Third-Party Trackers
        
       Author : panarky
       Score  : 268 points
       Date   : 2020-01-28 01:19 UTC (21 hours ago)
        
 (HTM) web link (www.eff.org)
 (TXT) w3m dump (www.eff.org)
        
       | esseeayen wrote:
       | There goes the argument "if you're not paying for the product
       | then you are the product" because ring and associated services
       | aren't cheap.
        
         | ardy42 wrote:
         | > There goes the argument "if you're not paying for the product
         | then you are the product" because ring and associated services
         | aren't cheap.
         | 
         | Not really. If you aren't paying for the product, then you
         | _certainly_ are the product. If you are paying for the product,
         | then you _may_ still be the product, but you also _may_ not. It
         | all boils down in that case to how trustworthy and greedy the
         | vendor is.
        
           | Barrin92 wrote:
           | I think the OP's point is that the latter is so common
           | nowadays that it makes more sense to not give the benefit of
           | the doubt and assume that paying for something gives you
           | privacy and makes vendors less data-hungry, and I think
           | that's probably becoming good advice.
        
         | jhhh wrote:
         | You could buy a TV worth several thousand dollars and they'll
         | still show you advertisements. Also in Samsung's case they'll
         | take screenshots of what you're watching to find out what you
         | like. There's always money in the advertising revenue stream.
        
           | choward wrote:
           | Are you talking about smart TVs? Because ads only show up on
           | real TVs if you tell them to. It's the cable you plugged into
           | it or the ads at the beginning of the movie you just paid
           | money for. It's not the TV. The TV is dumb as hell. It only
           | shows you what you tell it to show you.
        
         | Nextgrid wrote:
         | This has IMO been gone for ages.
         | 
         | I remember buying a PS4 and _still_ had to opt-out of data
         | collection and then change like 20 settings on their bullshit
         | social network I don 't even want to use.
         | 
         | Windows 10 is paid and yet it has ads and insane data
         | collection.
        
         | WWLink wrote:
         | The car entertainment systems that have LTE connections tend to
         | also phone home a lot lol.
        
         | [deleted]
        
       | [deleted]
        
       | bborud wrote:
       | I hope they do Audible next. I'd really like to know whether or
       | not the extreme sluggishness of the app is due to what I suspect:
       | badly designed activity tracking that implemented by developers
       | who don't know how to do this asynchronously.
        
       | code4tee wrote:
       | Other product companies take note: the tide is turning on all
       | this "tracking" nonsense. Clean up your house now or find
       | yourself shamed into submission later.
       | 
       | Consumers increasingly don't care that "the lawyers said it was
       | OK because it's on page 73 subsection C line 4 of the use
       | agreement For the product." Privacy is the new black.
        
         | ryanmarsh wrote:
         | _the tide is turning on all this "tracking" nonsense_
         | 
         | It absolutely is not. There is no evidence of this. Also, why
         | do I keep seeing privacy stories about only one of the video
         | doorbell vendors?
        
         | zionic wrote:
         | Honestly what we need is an equifax-style hack at the
         | NSA/Facebook/Google to absolutely shock people into reality
         | about privacy.
         | 
         | Imagine being able to type in anyone's name and see their
         | entire search history for the last 10 years. It would be total
         | chaos. We'd have a constitutional amendment enforcing digital
         | privacy within a few months.
        
           | jason0597 wrote:
           | I'm already thinking of doing any "sensitive" searches (i.e.
           | stuff i would rather google not know, e.g. my mental health
           | state) on google through chrome's incognito mode, but then I
           | think about it more and I realise that if I do a search on
           | incognito mode, the browser probably knows and marks it as an
           | extra special search and hence becomes even more "sensitive"
           | (and reports back to Google)
        
             | kdtsh wrote:
             | If you're worried about Google knowing, you shouldn't use
             | Google's browser. While they might not mark searches like
             | that, we don't know what Chrome does when we tell it to
             | search for something we're sensitive about.
        
             | panarky wrote:
             | Why fear super secret conspiracies like this? What we
             | already know for a fact is horrible enough.
        
           | als0 wrote:
           | I want to believe you but it seems that no matter what
           | happens to Facebook they seem to consistently emerge
           | unscathed.
        
           | CraigJPerry wrote:
           | Equifax. The Uber God mode. Cambridge analytica.
           | 
           | Any one of these on its own should be enough but i'm not
           | convinced the average person on the street could tell you
           | what the deal was with any of these scandals.
        
         | caconym_ wrote:
         | Yeah, I wish they did, but nobody gives a shit in any way that
         | actually matters (i.e. one that might change their purchasing
         | decisions).
        
           | api wrote:
           | Absolutely this... if it doesn't affect buying decisions it
           | doesn't matter. Whining about it without changing behavior is
           | a waste of time.
           | 
           | From what I've seen the most important factors in customer
           | use and purchasing behavior are user experience, user
           | experience, user experience, user experience, and user
           | experience, in that order. Did I mention user experience?
           | 
           | I've even been a little shocked in the B2B market by how
           | rarely corporate customers ask about privacy or security.
           | Only the most seriously security-conscious customers have
           | ever asked my company about e.g. what kind of crypto we use,
           | and these are people dealing with financial or national
           | security data. Everyone else seems to not even care.
        
         | baxtr wrote:
         | Ahh... I so much wish that this was true. However, there is
         | just too much money involved and consumers don't seem to care,
         | at least the "silent majority". This won't end anytime soon
        
         | MadWombat wrote:
         | How is the view from your ivory tower? Most consumers don't
         | care and are not even aware of these issues.
        
           | novok wrote:
           | It's more of a 'too complex to understand' issue than a care
           | issue. If you spelled out what these trackers really track, a
           | lot of people wouldn't be comfortable with it. Since it's
           | tracking is hidden, people are not worried about what they
           | are not aware of.
        
             | qroshan wrote:
             | The probability of your data being seen by another human
             | and attributed to you is 0.00000001%. You have better
             | chance of winning lotteries than this. Only ultra losers
             | whose time is worthless or Ultra Rich who have lots to lose
             | due to a data breach care about privacy. It's just
             | manufactured outrage because everything else is comfortable
             | to them (it's usually white dudes because they don't face
             | real persecution in life and they have to manufacture this
             | so that they can claim to be a victim)
        
               | time0ut wrote:
               | I think the average person cares a lot about privacy, but
               | simply don't know about all the ways their privacy can be
               | violated.
               | 
               | Anyone can be hurt by a data breach. Look at those
               | exposed in the Ashley Madison breach.
        
             | smallgovt wrote:
             | I disagree. I think most people just want to view cat memes
             | and connect with their friends online. If the cost of that
             | is their privacy, so be it.
             | 
             | At the end of the day, I think privacy loss will have to
             | have a materially negative impact on people's lives before
             | they start to care enough to change their behavior. Right
             | now, the only material negative impact requires what I
             | would characterize as fear mongering.
        
               | AmericanChopper wrote:
               | Reminds me of that video where Jamie Oliver showed a
               | group of kids the rather disgusting process for making
               | chicken nuggets, and all the children were appropriately
               | disgusted, but when he asked the kids afterwards who
               | wanted to eat some of the chicken nuggets, they all
               | wanted to eat the nuggets.
        
           | clSTophEjUdRanu wrote:
           | This industry is poised to be regulated. Reap rewards while
           | you can.
        
         | [deleted]
        
       | tasssko wrote:
       | Can you wipe the ring firmware and repurpose it?
        
       | ogre_codes wrote:
       | It's frustrating that Amazon is trying to hard to win the prize
       | for being the creepiest tech giant. I generally like Amazon and
       | much of my online shopping is through them, but this makes me
       | more inclined to try alternatives.
       | 
       | I've already mostly dropped Facebook and Google, it'll be harder
       | for me to ween myself off of Amazon.
        
       | sliken wrote:
       | For those that want to avoid such sillyness, Reolink sells
       | relatively cheap cameras. Rated for out doors, power over
       | ethernet, $50-$60 per camera, and includes a microphone.
       | 
       | They can easily be connected to zone minder, or any software that
       | can take a rtsp:// URL. Even handles motion detection for
       | specific areas of camera, so you can include the driveway but
       | exclude the sidewalk. You can have it email or upload videos...
       | without access to any reolink related cloud.
       | 
       | So you could easily put them in production with zero network
       | access and let something you control notify you with images or
       | video clips for any activity.
       | 
       | There's numerous cheap products, but the reolink seems to be one
       | of the better ones that play well with others and doesn't require
       | any WAN network access.
       | 
       | Ubiquiti and Axis also have some very nice products, but
       | generally are more expensive.
        
         | ogn3rd wrote:
         | Wyze cams now have an RTSP firmware as well and cost about $25
         | for stationary, and $40 for PTZ.
        
           | m-watson wrote:
           | I was looking into Wyze right about the time the server leak
           | happened [0] so I moved on. But they do have good prices.
           | 
           | [0] https://www.theverge.com/2019/12/30/21042974/wyze-server-
           | bre...
        
             | iak8god wrote:
             | I've been using Wyze to keep tabs on a new pet while I'm
             | not at home. It is very convenient, but I was pretty
             | worried about privacy, even before that came out.
             | 
             | At $25 to replace, it's probably worth risking bricking it
             | to try out alternative firmware:
             | https://github.com/openipcamera/openipc-firmware
        
               | perryh2 wrote:
               | This repo seems unmaintained. This project is more
               | active: https://github.com/EliasKotlyar/Xiaomi-Dafang-
               | Hacks
        
         | Jsharm wrote:
         | Having thrown countless hours into zoneminder I had to give up.
         | It's just too buggy. Does anyone have any other alternatives
         | they've got to work? Open Source or otherwise
        
           | sliken wrote:
           | Try shinobi or motioneye if you want open source.
           | 
           | There's quite a few solutions in this space: free, freemium,
           | and commercial.
        
             | shifto wrote:
             | I don't recommend Shinobi after using it for a few months.
             | It's far from finished, can't do most basic stuff and the
             | interface is horrible.
        
             | bonestamp2 wrote:
             | I saw a commercial software solution a number of months ago
             | that used some kind of machine learning or AI to reduce
             | false positives on motion detection but now I can't find
             | it. Are you familiar with any software that does this?
        
           | blakes wrote:
           | Look into Milestone XProtect, super solid, have a free
           | version.
        
         | hanklazard wrote:
         | Another option is from Amcrest and is built as a doorbell. I
         | got it because it doesn't require a cloud connection to
         | function and plugs in easily to Home Assistant. Easy install
         | with existing wiring and uses WiFi for data.
         | 
         | Note: one disappointment was that the app automatically reached
         | out to an Amcrest server by default (I assume) on the
         | assumption that everyone wants access to their home doorbell
         | cam from outside the network ... I could not find a setting in
         | the app so just took care of it the usual way--blocked it with
         | the firewall. Regardless, it still works in this config.
        
         | pmlnr wrote:
         | All I want is an outdoor rated rpi camera case with built-in
         | power supply - motioneyeos will take care of the rest.
        
           | mdorazio wrote:
           | Not sure what you mean by built-in power supply. A battery?
           | Or just a weatherproofed jack to connect a cable?
        
             | pmlnr wrote:
             | An in-case mains AC/DC converter.
        
           | Relys wrote:
           | Just 3d print a case and use silicone to waterproof all
           | electronics and case.
           | 
           | Maybe even use an esp32 cam board instead of a whole
           | raspberry pi:
           | 
           | https://randomnerdtutorials.com/esp32-cam-video-streaming-
           | we...
           | 
           | https://www.thingiverse.com/thing:3996434
        
         | pdonis wrote:
         | _> power over ethernet_
         | 
         | This is a non-starter for me since none of the places I would
         | want to put a camera have an Ethernet jack available.
        
           | jetrink wrote:
           | It's not a requirement, just an option. They can also run off
           | of a wall wart or solar panel, with data over WiFi or LTE.
        
             | pdonis wrote:
             | _> They can also run off of a wall wart or solar panel_
             | 
             | Which is still a nonstarter for me, since none of the
             | locations I would want to put a camera have an electrical
             | jack handy, and many of them don't get enough sunlight to
             | make a solar panel a viable option.
        
               | henryfjordan wrote:
               | So what do you want? Batteries?
        
               | pdonis wrote:
               | _> So what do you want? Batteries?_
               | 
               | Yes.
        
               | zorpner wrote:
               | Some of the Arlo gear is battery-powered. I use a couple
               | of their LTE cameras in areas without any other means of
               | connection.
        
           | oh_sigh wrote:
           | Then you don't want a PoE camera. PoE cameras are great if
           | you want to hardwire them somewhere and want to run just one
           | cable.
        
         | vvanders wrote:
         | I like the Ubiquiti cameras because unifi handles the webrtc
         | handshake so you can run your cameras local and see them from
         | anywhere while keeping data on-prem.
         | 
         | It's a little annoying Protect doesn't have a software install
         | but the legacy unifi video still work fine. I put in ~5 cameras
         | over the last few weeks and been really happy with them.
        
       | bozoUser wrote:
       | How does Ring compare with Nest in terms of the privacy issues
       | noted in the article ?
        
       | snowwolf wrote:
       | I wonder why Ring is being specifically called out for this
       | practice. This combination of "trackers" are very common in the
       | app ecosystem as they perform much the same analytics functions
       | used on the web ecosystem (e.g. Branch offers ad campaign
       | attribution - did this user sign up from an ad campaign and which
       | one so I can work out ad ROI). I'd hazard a guess that analysis
       | of the apps on your phone (Android and iOS) would result in well
       | over 50% of them using some combination of these services.
       | 
       | What's more interesting is that it could be argued these fall
       | under the intent of the EU cookie directive (even though in a lot
       | of cases they don't actually use cookies). The only app I have
       | seen asking for cookie like consent is Airbnb (who use all of
       | these same services and more)
        
         | TeeWEE wrote:
         | Indeed. What i thought. There is nothing weird with an app
         | doing this. Just because its a doorbell app doesnt make it
         | different?
        
         | arexxbifs wrote:
         | I think several companies are routinely called out for
         | nefarious privacy invasions. Ring is extra interesting because
         | of the hypocrisy in claiming they're in the home security
         | business, while actually gathering and selling information that
         | can be be directly counter-productive in that effort (such as
         | when a customer is likely to be home or not).
        
           | snowwolf wrote:
           | The thing is they aren't actually selling that data. All the
           | services mentioned are paid services that ring are paying to
           | use. And ironically they sprang up to fill a need because
           | Google and Apple made it almost impossible to do app install
           | attribution to protect people's privacy. So we now get more
           | invasive tracking to work around that.
        
             | WWLink wrote:
             | The data is none of your damn business. Or Ring's business.
             | Or anyone else's business except my own!
        
             | blaser-waffle wrote:
             | > The thing is they aren't actually selling that data.
             | 
             | Says who, the company itself? Why install trackers if
             | you're not going to use them?
        
               | snowwolf wrote:
               | They aren't trackers in that respect. Read up on the
               | companies in question. They basically provide analytics
               | to mobile apps so they can better understand their
               | customers to allow them to improve the experience of the
               | app.
               | 
               | It's the equivalent of Google Analytics.
               | 
               | Now how those companies then use the data they collect as
               | part of providing analytics is another question (and why
               | lots of people prefer to block Google Analytics for
               | example)
        
               | JohnFen wrote:
               | OK, not technically trackers, but certainly spyware.
        
               | WWLink wrote:
               | Bingo! Spyware. Let's call it what it really is.
        
         | JohnFen wrote:
         | > This combination of "trackers" are very common in the app
         | ecosystem
         | 
         | True. This is why I have to firewall off all apps so that they
         | can't communicate out without my permission. This is also the
         | primary reason why I'm leaving the smartphone ecosystem
         | entirely.
         | 
         | The invasiveness of apps is intolerable to me, getting worse,
         | and getting increasingly hard to mitigate.
        
           | WWLink wrote:
           | Word! I never really installed much on my smartphone to begin
           | with. If you ask me, a lot of services and app developers
           | have this horrible sense of entitlement to all kinds of
           | information about their users. It creeps me out.
        
       | classified wrote:
       | This rampant surveillance economy will continue to fester until
       | it bites some influential people where it really hurts. Until
       | then nobody will be safe.
        
         | chopin wrote:
         | There will be safeguards for influential people but not for us.
        
       | amriksohata wrote:
       | Makes you wonder why Facebook needs that data? To link who comes
       | home to FB location and people's profiles? I'm sure they pay them
       | for this but then you read what happened after the NSA leak in
       | recent times where the NSA had put intentional backdoors in with
       | companies
        
       | sys_64738 wrote:
       | Don't install any apps on your Android telephone.
        
         | rapnie wrote:
         | Or if you do at least check them for trackers before install:
         | 
         | https://exodus-privacy.eu.org/en/
        
           | rapnie wrote:
           | The analysis of the Ring app found 11 trackers and 30
           | permissions needed: https://reports.exodus-
           | privacy.eu.org/en/reports/com.ringapp...
        
         | jrepinc wrote:
         | Or better, but still not perfect advice: Do no install any
         | closed-source app on your telephone/computer of any brand.
        
           | ta999999171 wrote:
           | www.f-droid.org
        
       | sjmulder wrote:
       | A blatant violation of European privacy law. I hope an ICO picks
       | this up (I've filed a notice with mine).
        
         | TeeWEE wrote:
         | Most apps that you have installed track information, ip,
         | carrier etc. Its called analytics. Its naive to think this app
         | does it for evil purposes.
         | 
         | Note: Maybe all apps shouldnt be tracking this. But this is
         | currently how analytics in apps work.
        
       | bogomipz wrote:
       | Wow what a great irony - a device that's designed to help your
       | surveil your own property is being used to surveil the people
       | that bought the device and by extension put their trust in it and
       | the company.
       | 
       | It's one thing to have a business model where it's understood
       | that a service is free in exchange for user data but what we are
       | seeing increasingly is this greed where its not enough to sell a
       | good or service for cash because that would be leaving money on
       | the table. These companies seem to have an expectation and
       | entitlement that your data is part of the business model despite
       | not disclosing that to their customers.
        
       | bdcravens wrote:
       | So how many developers here use Google Analytics, Intercom,
       | Segment, error logging like BugSnag or Sentry, etc?
       | 
       | Wait until the BBC finds out how many of us are giving Amazon
       | user data. (I mean, it's s3 and RDS, but that clarification would
       | be overly pedantic)
        
         | [deleted]
        
         | henryfjordan wrote:
         | There's a big difference between Google Analytics and Sentry.
         | Putting those in the same list is so reductive that it
         | undermines your argument.
         | 
         | Tracking everything you can about your users so advertisers can
         | better target you is evil.
         | 
         | Capturing all the local variables during some unexpected
         | Exception (that might happen to include some user data) for the
         | purpose of debugging is not even remotely evil.
         | 
         | User-data is totally fine to have, it's what you _do_ with it
         | that matters
        
           | worble wrote:
           | >user-data is totally fine to have, it's what you _do_ with
           | it that matters
           | 
           | Unless the user explicitly opts into having that data
           | recorded, it isn't ok to stockpile it, regardless if the
           | intent behind it.
           | 
           | The path to hell is paved with good intentions.
        
             | henryfjordan wrote:
             | I disagree. By interacting with a web server, you are
             | inherently sharing some data with the operator like your ip
             | address (so you can get a response back) or any request
             | headers you choose to set (User-agent for mobile vs desktop
             | sites, for instance). Nobody is forcing you to make
             | requests to any particular site, and nobody is forcing to
             | you include all this info. If you don't want your data
             | spread around, don't do all that spreading.
             | 
             | I agree that using user-data outside of some agreement is
             | bad (and illegal under the GDPR), but I believe that an
             | implicit agreement exists between web-server provider and
             | user that their data will be used for the mechanical
             | operation of the website, including logging stack-traces.
             | Otherwise TCP/IP wouldn't work.
        
         | Nextgrid wrote:
         | The difference is that Amazon isn't an advertising company and
         | has little incentive going through user data on their systems.
         | In addition, the data isn't in a standardised format so they
         | would have to spend considerable efforts parsing the data
         | first.
         | 
         | Facebook and Google on the other hand make their money from
         | stalking people and developers are giving them data in a nice
         | standardised format.
        
           | mandliya wrote:
           | This is a fair point. However isn't amazon investing very
           | heavily in advertising and supposed to compete Facebook and
           | google.
           | https://www.forbes.com/sites/kirimasters/2019/07/26/whats-
           | dr...
        
           | duxup wrote:
           | Is there a difference here between "an advertising company"
           | and "does a lot of advertising"?
           | 
           | Amazon is very much the latter and that would seem to provide
           | plenty of incentive to do dig through data / recognize the
           | value / use it as they wish.
           | 
           | I'm sure they do plenty of analytics on data from their own
           | platforms and that considerable effort could easily be
           | extended to include any other data that they have access to.
        
           | d1zzy wrote:
           | > Facebook and Google on the other hand make their money from
           | stalking people and developers are giving them data in a nice
           | standardised format.
           | 
           | Do we know that the privacy policy/terms of service for these
           | services allow Google/Facebook to use the data in the way
           | that the BBC article seems worried about?
           | 
           | And before you say that "it doesn't matter what the ToS
           | says", it does very much matter, breaking a ToS would paint a
           | very big target no these companies, there are tons of lawyers
           | out there that would love to catch companies at this, easy
           | money.
        
             | Nextgrid wrote:
             | Facebook claimed 2FA phone numbers would not be used for
             | advertising. They eventually broke that claim.
             | 
             | There are thousands of companies breaking the GDPR
             | (Facebook and Google included) and yet I have yet to see
             | the tons of lawyers going after the easy money. Companies
             | keep doing it because they know the regulation isn't
             | enforced.
        
               | edmundsauto wrote:
               | It's interesting, given the reputation of ambulance
               | chasers, that attorneys are deciding to ignore easy
               | money. Why do you think this is?
        
               | PeterisP wrote:
               | There's no easy money for lawyers in GDPR - the big
               | financial 'teeth' of GDPR are in the form of fines
               | enforced by regulators to the state, not (as often in
               | USA) in the form of huge civil lawsuits from which
               | private law firms could get a share.
        
           | bdcravens wrote:
           | > Facebook and Google on the other hand make their money from
           | stalking people and developers
           | 
           | Yet React and Angular are quite popular
        
             | Nextgrid wrote:
             | I fail to see the correlation. You can be an asshole on one
             | side and still make a great product on the other side.
        
             | Ensorceled wrote:
             | You actually quoted the part about tracking developers.
        
           | bduerst wrote:
           | Amazon _is_ an advertising company, and has been doubling
           | down on that market despite users not being happy with it:
           | 
           | https://apnews.com/a5ad925b06b7454ea746764399e1a096
        
           | jb775 wrote:
           | Amazon is working their way towards vertical integration
           | across as many industries as possible. Since effective
           | advertising is critical for some of those integration steps,
           | Amazon is 100% incentivized to hoard and process user data.
        
             | Nextgrid wrote:
             | AWS is the only thing that keeps Amazon alive; if they lose
             | their clients' trust they will go down the drain in no time
             | so there's no way they'll risk it.
        
               | maximente wrote:
               | i have no doubt that if you have a ballooning SaaS
               | business hosted on AWS there is a capture team lead
               | investigating what your tool does and whether or not it
               | is worth amazon creating a team to re-implement in order
               | to crush you.
               | 
               | they definitely do this for physical goods so i'm not
               | naive enough to think they aren't talented enough to do
               | it digitally.
        
           | jtdc wrote:
           | But Amazon is an advertising company, capturing 9% of the
           | digital ad market in 2019.
        
             | Nextgrid wrote:
             | Their main cash cow is AWS. There's no way they'll
             | sacrifice it for a short-term gain on the advertising side.
             | 
             | Google and Facebook _only_ have advertising; they have
             | nothing to lose by being unethical and /or breaking privacy
             | laws like they do with the GDPR.
        
               | Karunamon wrote:
               | How would they be "sacrificing it"? Where are people
               | going to move to? AWS is the industry standard for public
               | clouds, Azure's feature set is worse, and GCP is
               | basically an also-ran.
        
       | panpanna wrote:
       | I would love to see some financial documents leaked from these
       | companies.
       | 
       | Let's say Apple pre installs Google+ on all its phones. Then I
       | want to know how much apple got paid for this, i.e. how many
       | cents is a users privacy worth to them. And how much money did
       | Google make by using this data, i.e. how much was the data really
       | worth.
       | 
       | Because until we have such data, companies can always hide behind
       | phrases such as "... share with partners ... to provide relevant
       | services" and all that nonsense.
        
         | Joeri wrote:
         | Does that really matter? Let's say they get a hundred dollars
         | per service, does that make it better or worse, or maybe it
         | doesn't change anything?
         | 
         | Having said that, I've always wondered the same for TV ads.
         | Let's say I wanted the option to pay extra to never see ads,
         | how much would that be? Why doesn't the market give me that
         | option?
        
       | axelonet wrote:
       | This all is a side effect of the paranoia built by the
       | corporation's. Why would you even want to look at the door when
       | you are 1000's of miles away from your home. I understand pet and
       | baby monitors but this information being on the web for anyone is
       | just bonkers. We are in an age where Technology is advancing at a
       | pace where we don't understand what we need to do with IoT
       | devices.
        
         | Polylactic_acid wrote:
         | My grandma used a similar product to send video of a break in
         | attempt to relatives so they could pass it on to the police
         | while she was in another city.
         | 
         | But I get your point. A lot of this IoT stuff is mostly
         | pointless and serves only to make people feel like they are
         | living in the future.
        
         | Johnny555 wrote:
         | Aside from the obvious use of monitoring my door while I'm
         | away, it's also useful to knowing when a package is delivered
         | unexpectedly when I'm away from home so I can ask a friend or
         | family member to pick it up so it's not sitting on my front
         | porch for a week or two.
        
           | ta999999171 wrote:
           | > package is delivered unexpectedly
           | 
           | I...huh? How?
           | 
           | Are you a darknet dropshipper? (Nothing wrong with that, just
           | can't imagine what carrier doesn't give you a tracking number
           | that you can get alerts on delivery/check status of.)
        
             | scarejunba wrote:
             | All those Chinese products with free shipping were like
             | that. They'd show up one day randomly. Also, I buy most of
             | my stuff online so there's always something in flight.
             | Books, toothpaste, whatever.
        
               | systemtest wrote:
               | I use 17track for that. It's an app that I drop all my
               | AliExpress/Amazon/eBay tracking codes in and I will get a
               | push notification that the package has been delivered.
               | Don't need a camera monitoring my neighbours front door
               | for that.
        
               | sliken wrote:
               | Heh, so never had a friend or family ship you something?
        
               | JohnFen wrote:
               | Not without them telling me in advance, no.
        
               | horomeme wrote:
               | Honestly I would be pretty annoyed if I was your friend
               | or family member.
        
             | umvi wrote:
             | I'm guessing you don't buy stuff off of AliExpress much?
             | Sometimes the shipping window is like 1 month or bigger,
             | you just never know when it will finally reach your house.
        
             | Johnny555 wrote:
             | Family sometimes send me packages unannounced, not all
             | shippers (especially international) give real-time tracking
             | numbers, not everyone in our household keeps perfect track
             | of their inbound shipments, and sometimes delivery agents
             | just make a mistake - one time I came home from work to a
             | big screen TV on my porch. It was supposed to go to
             | neighbor, but that's something I wouldn't want on my porch
             | for a week - even if I don't care if it's stolen, it's like
             | a big "No one is home here!" sign.
        
         | WWLink wrote:
         | I bought a cheap ring doorbell for our vacation house and
         | indeed, it's a piece of junk. The picture quality is atrocious
         | lol.
         | 
         | However, it and the other cameras I have (including an actually
         | decent one in the entryway) almost eliminated the random door-
         | to-door solicitors and people leaving flyers all over my front
         | door!
         | 
         | It's also really funny because people hate cameras. I've seen
         | someone cover their face before pushing the doorbell button and
         | then walk away because they felt too afraid to be seen on
         | camera.
         | 
         | OTOH, the ring app is really, really terrible. Woof! If you
         | install it and leave it on defaults, it'll notify you about
         | anything your neighbors post. And boy the things they post lol.
         | Kid riding their bike by? SUSPICIOUS! EVERYONE KEEP AN EYE OUT!
         | Random dog?
        
       | SlowRobotAhead wrote:
       | I had a ring for one week. After about 24hrs of ridiculous setup,
       | constant notifications when I left the house or anything happened
       | inside the detection zone even shadows, and realizing I didn't
       | coming home to look into a camera that was constantly uploading
       | to someone's computer I'll never be allowed to access - I put
       | that POS back in the box and returned it.
       | 
       | Nice idea in theory, exploitive data mine in practice. I hate it.
        
         | otachack wrote:
         | Sounds like you didn't configure it to what you wanted. You can
         | turn off the motion detection and just listen for door bell
         | presses instead. Mine runs off the battery instead of hooking
         | to a power line so I had to disable most of the features so
         | that the battery would last longer than a month.
         | 
         | If you are remotely concerned about handing data to a 3rd party
         | then I would just not use this doorbell. You can probably find
         | a "dumber" one or construct one yourself. I might end up doing
         | it, too, tbh.
        
           | SlowRobotAhead wrote:
           | Well, despite the implication I'm just "didn't do it right" I
           | adjusted every possible feature in the app. The whole thing
           | is garbage.
           | 
           | I won't apologize for Ring being a bad product while this and
           | every other related article supports that they take ownership
           | and share your data without your approval.
        
         | rudedogg wrote:
         | Having the same issue with the motion detection. It's so bad..
         | it's been a few years since I used it, but I think the motion
         | zones UI on my cheap Foscam security camera was way better. It
         | blows my mind that they cost so much, the company has so much
         | money, and it works so poorly.
         | 
         | Mine was a gift otherwise I'd have returned it too.
        
         | ActorNightly wrote:
         | Ring doesn't upload data unless you pay for a cloud storage
         | account.
         | 
         | You could argue that the doorbell transmits the video/audio
         | over the internet, but that transport is encrypted to the Ring
         | app, and its deleted off of AWS after its viewed on the App.
         | 
         | If you really want privacy, you should also return your
         | cellphone and go back to using a flip phone.
        
           | Rooster61 wrote:
           | > and its deleted off of AWS after its viewed on the App
           | 
           | How do you know this? And how are you sure that information
           | isn't shared before being deleted?
           | 
           | Also, it's not only about privacy (although I do think people
           | should care a bit more about it than they do on average).
           | Data stored and sold makes money that is dependent on you to
           | produce, yet you get no compensation for it. Many people have
           | a problem with that, including myself.
        
             | ActorNightly wrote:
             | > How do you know this? And how are you sure that
             | information isn't shared before being deleted?
             | 
             | Ring states it on their website.
             | https://shop.ring.com/pages/privacy
             | 
             | I mean, nobody REALLY knows, but if that's the standard you
             | are going to use, then you pretty much have to assume that
             | any company can and will spy on you, and apply the same
             | critique to them.
             | 
             | Based on reports and news, Amazon has been perhaps the best
             | out of the big companies when dealing with privacy, as they
             | are fairly transparent on the data they collect for what
             | use, and had not had any major cases of leaks despite them
             | perhaps having the best data set of peoples behavior with
             | shopping history which is the most relevant to advertisers.
             | 
             | Being that Ring uses AWS for back end, as can be verified
             | through network traffic inspection, I personally don't see
             | any red flags with them saying they delete the data.
             | 
             | >Data stored and sold makes money that is dependent on you
             | to produce, yet you get no compensation for it.
             | 
             | This is HORRIBLY wrong. Gmail, youtube, reddit and most
             | everything that is free on the web and on mobile is your
             | compensation for your data. Yes, companies make profit, but
             | they still spend that advertising revenue on hosting and
             | maintaining that service, and recouping the initial
             | investment they put into building the thing.
        
               | Rooster61 wrote:
               | > I mean, nobody REALLY knows, but if that's the standard
               | you are going to use, then you pretty much have to assume
               | that any company can and will spy on you, and apply the
               | same critique to them.
               | 
               | That is the standard I use and I do apply the same
               | critique to every company.
               | 
               | > Gmail, youtube, reddit and most everything that is free
               | on the web and on mobile is your compensation for your
               | data.
               | 
               | First off, I don't use all of those services. According
               | to your logic, you and every other person who has data in
               | their system and is not using a service is owed cold hard
               | cash. Secondly, the value that I get out of using them is
               | not commensurate with the profit they are making. These
               | companies are making EXORBITANT amounts of money off of
               | peoples data. It is in no way acceptable compensation.
               | Third, I can't opt out of them using the data, even if I
               | stop using a service or if I never used their service at
               | all.
        
           | mojuba wrote:
           | > If you really want privacy, you should also return your
           | cellphone and go back to using a flip phone.
           | 
           | Or how about an iPhone with minimal or no 3rd party apps?
           | 
           | Which is practically impossible unfortunately because in
           | order operate in the modern world you need at least a few 3rd
           | party messenger apps, your bank's app and maybe a few more.
           | Theoretically, however, I can have a phone free from social
           | platforms and 3rd party analytics platforms like MixPanel or
           | AppsFlyer, with regard to whom I have absolute zero trust.
        
             | JadeNB wrote:
             | > Which is practically impossible unfortunately because in
             | order operate in the modern world you need at least a few
             | 3rd party messenger apps, your bank's app and maybe a few
             | more.
             | 
             | I think that this may be true for _convenient_ operation,
             | but not for operating period. I have none of these apps on
             | my phone and, in fact, don 't regularly use my phone for
             | anything but receiving calls and listening to audiobooks.
             | (Oh, and alarms, and probably some other stuff I'm
             | forgetting; but not otherwise for interacting with the
             | outside world.)
        
               | mojuba wrote:
               | I've tried that. All things aside, in business if there's
               | even one important person you deal with (your investor?)
               | you will have to install at least one of the messengers
               | they use. It's a question of the balance of power. And
               | you'd likely end up having more than one VIP in your
               | contact list anyway, unless you live a totally isolated
               | life.
        
               | JadeNB wrote:
               | That's a good point--in academia, we're a lot more
               | tolerant of technologically backwards folk like me.
        
             | bdcravens wrote:
             | You don't think Apple gathers analytics?
        
               | mojuba wrote:
               | It does, but letting one known company gather it is
               | better than letting 10 obscure ones, and I mean
               | especially the analytics platforms I mentioned that most
               | apps use today. We don't know exactly how they use the
               | data, who would end up acquiring these companies, etc.
        
             | ActorNightly wrote:
             | I have a home lab set up, where i have a second router that
             | is behind a older laptop with ip forwarding set up so I can
             | inspect the WAN traffic that devices send out.
             | 
             | If you ever take a brand new iPhone and connect it to wifi
             | and inspect the traffic in this manner, you will see all
             | the crap it sends to apple servers.
             | 
             | On the other hand, I also have a custom rooted android
             | phone, with no google apps and minimal 3d party apps (use
             | the mobile browser for most stuff). If you inspect it in
             | the same manner as above, the only requests it makes when
             | it turns on is to the ntp time server, which I could
             | probably kill with a firewall if I cared enough, making it
             | 100% silent until I use an app.
             | 
             | If you want privacy, you get it yourself.
        
               | HighPlainsDrftr wrote:
               | Out of curiosity, what are you using for a custom ROM?
        
       | sneak wrote:
       | Nanoleaf light panels also phone home (to Nanoleaf) constantly,
       | from the hardware itself.
        
       | aembleton wrote:
       | Loads of Android apps do this. If you are running Android >=9
       | then you can block the trackers by changing your DNS settings to
       | use one from https://nextdns.io/
       | 
       | Instructions on changing DNS settings
       | https://joyofandroid.com/how-to-change-dns-on-android/
        
       | ActorNightly wrote:
       | There is a big difference between saying Ring Doorbell leaks user
       | data, and Ring App leaks user data.
       | 
       | Even though BBC purposefully puts the wrong thing in the title
       | for clicks, I would hope that HN users would pay more attention
       | to detail.
       | 
       | In other news, smartphones spy on you.
        
         | supercanuck wrote:
         | This is pedantic. The Ring Doorbell doesn't function without
         | the App.
        
           | bdcravens wrote:
           | You can have the app installed without owning a doorbell
           | (using the Ring Security system, for example)
        
           | _jal wrote:
           | "No, you see? It is the remote control that explodes when you
           | push the button. Not the TV! That's entirely different!"
        
             | damq wrote:
             | If hypothetically this analogy was even close to accurate,
             | it would be entirely different because the remote is
             | usually an order of magnitude less expensive than the TV.
        
           | derwiki wrote:
           | I have ring doorbell/cams and use the web site, not the app.
        
             | TheCoelacanth wrote:
             | Unless the website is missing those trackers, that's a
             | distinction without a difference.
        
           | ActorNightly wrote:
           | " Ring doorbell 'gives Facebook and Google user data"
           | 
           | I hope I really don't have to explain the implication in this
           | statement of how the doorbell sits there, records/listens,
           | and then sends out data to FB/Google.
           | 
           | Versus saying that a smartphone app collects tracking
           | analytics, like pretty much every other major app out there.
        
       | sillysaurusx wrote:
       | Little story for you.
       | 
       | When I made the GPT-2 Chess notebook (sigh... do I link to it and
       | risk seeming like I'm plugging my stuff, or let people google for
       | it? Whatever:
       | https://colab.research.google.com/drive/12hlppt1f2N0L9Orp8YC...)
       | one of the first questions a reporter asked me was "How many
       | people played it?"
       | 
       | I had to be like "I have no idea. A few thousand at least, based
       | on bandwidth bills."
       | 
       | Then they started asking if I was tracking the games. "Nope. I
       | don't like apps that track data, so I didn't want to make one
       | here."
       | 
       | And at the end of it, I was like... this is stupid. I should have
       | tracked clicks and tracked the games.
       | 
       | We should have a clear distinction between "user data" and "data
       | that common people might reasonably care about being tracked."
       | The headlines are a strange game of telephone. Every app tracks
       | data. That's what most apps are for.
        
         | bmgxyz wrote:
         | > And at the end of it, I was like... this is stupid. I should
         | have tracked clicks and tracked the games.
         | 
         | Why do you feel this way? I agree with your positions at the
         | beginning ("I don't like apps that track data, so I didn't want
         | to make one here.") and the end ("Every app tracks data. That's
         | what most apps are for."), but I don't see why that would cause
         | you to want to have tracked games and interaction data on your
         | own project.
         | 
         | Perhaps if I'd ever built something that got popular I'd know
         | the feeling better.
        
           | sliken wrote:
           | Well generally I think anyone who creates something is
           | interested in some feedback on how well it's going.
           | 
           | A developer might react differently if 10 people used their
           | software or 10,000. Or even if 10 people used the program
           | 1000 times vs 10,000 people using it once.
           | 
           | Not to mention that it's hard to iterate on something and
           | make clear improvements if you can't tell how the software is
           | being used. Sure you can read forums, tickets, issues, etc.
           | But if your settings allow 1000 different configurations and
           | 99% of your users use one of 5 different configurations that
           | can be a very useful thing to know.
        
           | sillysaurusx wrote:
           | Hm. Well, being able to answer basic questions like "How many
           | people played it?" and "Can you use the human inputs to help
           | improve the engine?" would be nice.
           | 
           | Can't use the human inputs to improve anything if the data
           | doesn't exist.
           | 
           | Lichess tracks all games, for example, and I don't think they
           | ask for permission. Is that a bad thing? I was forced to
           | conclude it's probably fine, but perhaps an argument could be
           | made.
        
       | boboguitar wrote:
       | The user data for Google is just crashlytics. Saved a few people
       | a click.
        
         | rapnie wrote:
         | But besides Google there is more than just crashlytics (and
         | Firebase Analytics). It contains 11 trackers in total, and
         | requires 30 permissions:
         | 
         | https://reports.exodus-privacy.eu.org/en/reports/com.ringapp...
        
           | izacus wrote:
           | Yeah, that's shady. But Google and Facebook are the only ones
           | highlighted in the title.
        
         | julianozen wrote:
         | Is facebook just for auth?
        
           | givinguflac wrote:
           | it states it shares with Facebook regardless of you having an
           | account with fb
        
             | julianozen wrote:
             | I think this is part of the SDK initialization which is
             | needed regardless of auth (unfortunately)
        
         | reaperducer wrote:
         | _The user data for Google is just crashlytics_
         | 
         | Is there an opt-out? Or, more importantly, was there an
         | explicit opt-in?
         | 
         | Data from crashes on my device is still my data, not Google's.
         | Google can pop up an alert telling me things went pear-shaped,
         | and then _ask_ to send it back to the devs for analysis.
        
           | izacus wrote:
           | Every single app on your phone will use such service (Android
           | or iOS,).
           | 
           | You're not wrong about ownership of data. But highlighting
           | Ring and Google in this manner is some seriously biased and
           | dishonest reporting.
        
             | UweSchmidt wrote:
             | Highlighting Ring makes sense as it represents a new
             | dimension in terms of data collection and data risk.
             | Highlighting Google and Facebook makes sense as they are
             | the major data collectors who take great liberties in using
             | the data to help undermining democracy and manipulate
             | individuals through hyper targeted advertisements.
        
             | amiantos wrote:
             | iOS crash reporting and analytics are built in, but
             | requires explicit user opt-in. It's not a requirement that
             | an iOS app use Crashlytics or similar to get this sort of
             | data, so saying "every single app will use such service" is
             | not exactly truthful. And, besides, saying that "everyone
             | does it" is not an excuse for the behavior.
        
             | 7777fps wrote:
             | Well maybe Ring shouldn't have bundled so many third party
             | trackers.
             | 
             | If it really were just crash reporting, this would have
             | probably gone unreported on.
        
               | UweSchmidt wrote:
               | Worth noting that "crash reporting" is very much worth
               | reporting on and paying attention to, as transmitting a
               | lot of sensitive data in crash reports could be
               | beneficial to fixing bugs (but obviously not beneficial
               | to the indiviual's rights).
        
               | bradly wrote:
               | Crash reporting can be important, but there isn't a
               | requirement to use an advertising company to facilitate
               | it.
        
               | avree wrote:
               | This sort of pedantic hand-wringing is tiring. Google
               | sells many things, one of which is advertising. Firebase
               | Crashlytics may be free, but it's made available by
               | Google in the hopes that developers pay for Firebase's
               | full suite of paid offerings--it's not to populate
               | additional user data to their ad or search algorithms.
        
               | bradly wrote:
               | > it's not to populate additional user data to their ad
               | or search algorithms.
               | 
               | How do you know this?
               | 
               | Is it "pedantic hand-wringing" to not want my DNA
               | analyzed by an advertising company as well?
        
               | Kalium wrote:
               | This may be an excessively optimistic read. A person has
               | to know a reasonable amount about software systems and
               | common development practices to decide crash reporting
               | isn't worth writing about.
               | 
               | The bar to deciding that Google is getting user's data
               | somehow and this is newsworthy is lower, and requires no
               | grasp of underlying details. Technology journalists are
               | often journalists first, and technologists second if at
               | all. I don't blame them, it's the nature of the job.
        
             | jrumbut wrote:
             | This is a company already trusted with extremely sensitive
             | information and who have suffered a stream of stories
             | suggesting they may not be fulfilling that trust in the way
             | a reasonable customer might expect, all the while while
             | charging users enough of a price that the service isn't
             | obviously ad/data sale supported.
             | 
             | The bar should be a lot higher for them, it's not some free
             | tic-tac-toe app.
        
             | [deleted]
        
           | [deleted]
        
           | bosswipe wrote:
           | The crash data is needed for debugging. It's debatable if
           | it's your data, it's the developer's misbehaving code. An app
           | can be architected so more of the code runs on the server
           | than on the client, if an action you took on the client
           | causes a crash on ny server I'm not going to ask you for
           | permission to look at my crash logs.
        
             | pdonis wrote:
             | _> The crash data is needed for debugging._
             | 
             | Not by me. I'm not going to debug the app; I'm just going
             | to kill it and restart it. If the developer of the app
             | wants my data to help _his_ debugging, he needs to ask.
             | 
             |  _> if an action you took on the client causes a crash on
             | my server I 'm not going to ask you for permission to look
             | at my crash logs._
             | 
             | Of course not, but your crash logs aren't coming from my
             | phone. If you want to look at data from _my_ phone, you
             | need to ask.
        
             | [deleted]
        
       | kingosticks wrote:
       | Are many Ring units sold outside of the US? I see them advertised
       | as a way to combat this "porch pirate" thing. But to me, as
       | someone living in the UK, the idea of a delivery person leaving a
       | package on my doorstep for someone to steal is mad. If I'm not in
       | I expect another delivery attempt or for the package to be taken
       | to the secure local* depot where I can pick it up. If they decide
       | to leave it outside my door and it gets stolen, I fully expect
       | (and will get) another one delivered at no cost to me, other than
       | the time penalty. Why is this even a thing? Is this a new thing
       | that Amazon created with their delivery strategy and now you also
       | get to buy the solution from them?!
       | 
       | And if it's just a security camera watching my property/car, then
       | a dumb one sounds fine and cheaper. Not to mention it'll actually
       | look like a security camera which is arguably more valuable as a
       | deterrent.
       | 
       | * rarely that local.
        
         | JohnFen wrote:
         | Most delivery companies in my part of the US allow you to
         | specify what will happen if you're not there when they attempt
         | delivery. You usually have options like "try again later",
         | "deliver to my neighbor", "let me pick it up", and "leave it on
         | my doorstep".
         | 
         | Most people prefer to have it left on their doorstep because
         | the other options are a bit of a hassle.
        
         | starvingbear wrote:
         | Crassus!
        
         | orion_uranus wrote:
         | I don't really understand it either. Just seems like a way to
         | preserve costs. Only thing that would come to mind is that the
         | US is less densely populated compared to Europe, making
         | delivering them to neighbors/local depot a lot more time
         | consuming
        
           | m-watson wrote:
           | I don't know if the density part is really relevant. One the
           | whole, they are comparable. Country to US it varies, and
           | States (US) to other countries it varies even more [0]. I
           | have lived in several very densely populated cities and they
           | all still do porch drop off. I think this may just fall down
           | to a cultural difference than anything else.
           | 
           | [0] https://www.lesswrong.com/posts/Hifamb4LTgQooDBYj/worth-
           | reme...
        
         | Lio wrote:
         | Personally I don't even want a smart TV with a camera or an
         | Alexa in my house but a friend was just proudly telling me
         | about his new Ring doorbell and I know one neighbour with one.
         | (both in the UK).
        
         | xxs wrote:
         | Indeed, pretty much for most Europe would be: not signed -> not
         | delivered. Either they call before hand (if the delivery
         | company has the phone number or they can fetch it), have
         | another attempt to deliver, or leave the parcel in a self
         | servicing pick up area, dropping a note in the mailbox with the
         | code to open.
        
           | thewebcount wrote:
           | So they don't leave it on your doorstep, but they put the
           | code in your box? That sounds even better for thieves! Get
           | the code from the box, go to the self-service area, type in
           | the code, and walk away without any suspicion, since that's
           | what everyone else there does!
        
             | pbhjpbhj wrote:
             | In UK, and most of Europe AFAIK, the "mailbox" is a hole
             | that goes through to inside the house. The thief would
             | probably have to break in to the house to get the code.
             | Porch pirates are specifically avoiding breaking-and-
             | entering.
        
         | bmilleare wrote:
         | The benefit of something like Ring is that criminals will know
         | what they are and that somebody has very likely just been
         | alerted to their presence.
         | 
         | I speak from experience when I say they tend not to care about
         | traditional 'dumb' cameras as, generally, nobody is going to be
         | watching them until after the act.
        
         | tw04 wrote:
         | So do you just always have someone at home? Or do your packages
         | always go to the secure local depot?
         | 
         | Neither is really a great option in the US because:
         | 
         | most families have both adults working.
         | 
         | Other than a handful of cities, people are so spread out that
         | having enough secure depot's in the right locations would be
         | astronomically expensive.
        
           | viceroyalbean wrote:
           | In Sweden most packages are delivered to third party
           | businesses that sign agreements with the delivery companies.
           | Places like gas stations, convenience stores and grocery
           | stores.
           | 
           | Nowadays there are companies that offer evening time home
           | delivery so that you can always be there.
        
             | umvi wrote:
             | So basically like Amazon locker
        
             | Noos wrote:
             | we have this here in the USA too. UPS has what's called
             | "access points" where things can be delivered, or are
             | dropped off if they can't get you. Some packages are
             | signature required, so if no signing, it gets sent there.
             | Convenience stores, etc.
             | 
             | It's just mostly people aren't used to doing that and are
             | hard to change. People often just send packages to work or
             | a friends house instead. With access points, they can and
             | will return a package to sender beyond a certain time.
        
               | JohnFen wrote:
               | > People often just send packages to work or a friends
               | house instead.
               | 
               | I'd say that about half of the packages that get
               | delivered where I work are for individuals getting their
               | personal stuff.
        
           | aembleton wrote:
           | The options then are
           | 
           | -send it to your workplace if it is allowed
           | 
           | -send it to an amazon locker and pick it up on the way home.
           | 
           | If you have it sent to your house and you're not in, a lot of
           | the time it gets dropped off at a neighbours house. I've
           | taken in a few parcels when I've been working from home.
        
             | JohnFen wrote:
             | > send it to an amazon locker and pick it up on the way
             | home.
             | 
             | That's not always a realistic option. I'd have to go pretty
             | far out of my way to get to the nearest Amazon locker. And
             | it only works if your packages are coming from Amazon.
        
             | kingosticks wrote:
             | All of that. Additionally, Royal Mail stuff goes to the
             | local sorting office which for most people is pretty close
             | by. Services like "Click and Collect" let you deliver your
             | parcels to local shops. Amazon don't want to support that
             | because it's a cost they cannot control.
             | 
             | It is true that the local depot for other parcel service
             | (DPD etc) can be quite far away, but those services usually
             | offer a a number of repeat delivery attempts or an option
             | to leave with a neighbour.
             | 
             | The number of working adults in a household is irrelevant
             | to delivering parcels securely.
        
           | HenryBemis wrote:
           | In the UK most building have a "porter" so most deliveries go
           | straight to him/her, he/she signs and then drops off the
           | packages INTO the flats (yes some keep keys of all flats). In
           | the USA you have something similar, building manager(?).
        
             | dylan604 wrote:
             | That only works in metropolitan areas. In the suburbs, it's
             | single family houses.
        
           | atomi wrote:
           | > enough secure depot's
           | 
           | ...like a Post Office?
        
             | close04 wrote:
             | If only post offices were used they'd become a huge
             | bottleneck in many cities due to queuing and also packages
             | get delivered by many other private companies. So lockers
             | (Amazon locker, DHL locker) or designated drop off
             | locations that can be a regular store or kiosk also pick up
             | the slack.
        
             | tw04 wrote:
             | You solved it! Except the post office won't accept Fedex or
             | UPS packages, and if you try to have a package delivered to
             | one, UPS and Fedex will refuse the shipment.
             | 
             | https://www.quora.com/Will-FedEx-deliver-my-package-to-my-
             | lo...
        
               | js2 wrote:
               | You can redirect FedEx packages to any local Walgreens up
               | to midnight before the delivery day. UPS has something
               | similar with CVS. For me this is even more convenient
               | than USPS due to more locations and longer hours. It
               | works even for signature-required packages.
               | 
               | https://www.walgreens.com/topic/promotion/fedex.jsp
               | 
               | https://www.cvs.com/content/ups?linkId=77387667
        
               | tw04 wrote:
               | That's cool and something I didn't know about, but I'd
               | still argue it does nothing to solve porch pirates in 90%
               | of the country. CVS and Walgreens are non-existent in
               | rural America outside of large towns/cities.
        
               | greglindahl wrote:
               | Most people in the US live near a large town or city. The
               | coverage metric that's interesting is people, not area.
               | 
               | When I last lived in a rural area, the UPS guy would
               | leave packages inside my unlocked car.
        
         | boring_twenties wrote:
         | > secure local* depot where I can pick it up.
         | 
         | This was such a terrible experience the 2 times in my life that
         | I've been forced to do it, that I still remember both of them
         | vividly almost 15 years later. You can be sure I'll never do
         | that again regardless of the purchase or price. There is
         | nothing for sale anywhere on this earth that would be worth it.
         | 
         | > If they decide to leave it outside my door and it gets
         | stolen, I fully expect (and will get) another one delivered at
         | no cost to me, other than the time penalty.
         | 
         | That's exactly what happened the one and only time I've had a
         | package stolen from my porch. It was an external hard drive
         | worth around $100. Amazon sent me a new one immediately. I even
         | tried getting the serial number out of them (at the request of
         | the police) and they were like "haha, no. Here's free one day
         | shipping on your replacement, and we consider this matter
         | closed."
        
         | zeveb wrote:
         | > But to me, as someone living in the UK, the idea of a
         | delivery person leaving a package on my doorstep for someone to
         | steal is mad.
         | 
         | I think it's true that across most of the U.S. if it _weren 't_
         | safe to leave a package at one's house then people would be up
         | in arms demanding that the police do their jobs. ISTR that the
         | U.K. crime rate is about 21/2 times that of the U.S.
        
         | zweep wrote:
         | American suburbs are relatively high trust environments (and
         | used to be much more so). It's quickly fading though.
        
         | AdmiralGinge wrote:
         | >If I'm not in I expect another delivery attempt or for the
         | package to be taken to the secure local* depot where I can pick
         | it up.
         | 
         | It's not the lack of localness that's the problem for me in the
         | UK, it's more that most depots are only open 9-5 when people
         | are at work. If you have anything resembling a long commute
         | (particularly by public transport) then you can get really
         | screwed over, especially if you can't drive for whatever reason
         | you pretty much have to take half a day off to collect your
         | package in many cases.
        
           | stronglikedan wrote:
           | I'm in the US, and I have a UPS depot that I can walk to if I
           | miss a delivery with signature required, and that depot is
           | open from 10AM-9PM seven days a week. The absolute maddening
           | part is that, instead of taking undelivered packages to the
           | depot at the end of each day, they wait until the next
           | business day!
           | 
           | I try to avoid using UPS when I can, since they are the most
           | user hostile delivery service in my area. I have more of a
           | chance of getting a package on time when they leave it on my
           | porch unattended.
        
         | simmonmt wrote:
         | Deliveries left unsecured on a doorstop is a common practice in
         | the US, typically found in low-crime residential areas. It was
         | by no means invented by Amazon -- it's been a thing for a long
         | time.
        
           | cheeze wrote:
           | I feel like Europeans often forget just how big the USA is. I
           | live in a major metro. Just like in EU, it would be ludicrous
           | to leave a package on someones doorstep.
           | 
           | But if you live in a rural area, things are completely
           | different. Which from my understanding is the same as EU for
           | the most part.
        
             | sib wrote:
             | In the past 20 years, I've lived across the major metro
             | areas of Seattle, Silicon Valley, and now Los Angeles. in
             | all places, it's been common practice for delivery
             | companies to leave packages outside unless the shipper has
             | specified otherwise for a high-value or theft-prone item.
             | 
             | Over literally thousands of deliveries during that time,
             | the number that have disappeared mysteriously is under 1%.
             | In fact, more have not been delivered at all (i.e., fraud
             | on the part of the delivery person) than have been stolen.
        
               | thinkingemote wrote:
               | 1% is pretty high theft rate. 1% means if you get a
               | package every week, once in 2 years one will be stolen.
               | Or it means in a city of 100,000 1000 people will have
               | thefts of their packages.
        
             | bart_spoon wrote:
             | Its pretty common in non-rural areas in the US. I live in a
             | suburban area and its normal. Some of my coworkers who live
             | downtown have had issues with porch pirates, so I'm
             | assuming they have porch drop off as well.
        
           | tharne wrote:
           | This is very common even in higher density suburbs. Unless an
           | area is known to have a crime issue, it's standard practice
           | in the U.S. to leave the package on the front steps. I've
           | lived in the burbs for the vast majority of my life and have
           | never had a package stolen. Despite common media portrayals,
           | the U.S. is mostly a very nice place to live.
        
       | dpkonofa wrote:
       | Does this only apply to the Android version? Wouldn't the iOS
       | version need permission to collect things like bluetooth info?
        
       | bogomipz wrote:
       | The privacy horror aside is there a possibility that this data
       | sharing could possibly be used to subvert the security of the
       | owners home that ring is protecting? Could patterns be inferred
       | such as a home owner's work schedule, when they are on vacation,
       | that they might be using a device with outdated firmware etc? Or
       | is that too far fetched?
        
       | mirimir wrote:
       | This is truly ironic. In that Amazon is using FUD about crime to
       | expose people to potentially criminal exploitation.
        
       | 5cott0 wrote:
       | Half a dozen ad trackers, a/b testing frameworks, & analytics
       | libraries have been the standard in mobile apps for years.
       | 
       | Growth at all costs.
        
         | rooam-dev wrote:
         | How should someone grow a product without a/b testing and/or
         | metrics?
        
           | 5cott0 wrote:
           | Did I say you could? Just pointing out the standard because
           | I'm somewhat surprised this is news to anyone here.
           | 
           | A growth at all costs mindset in many cases leads to
           | redundant and irresponsible overuse.
        
       | andrewxhill wrote:
       | For those interested in alternatives, check out this project to
       | build an open, privacy-preserving home AI/ML platform
       | https://www.kickstarter.com/projects/aikea5/aikea-your-priva...
        
         | ponsin wrote:
         | > Reusability and recyclability
         | 
         | Our decision to use the Raspberry Pi 4 and not a proprietary
         | development board was due to the ease in which AIKEA can be
         | recycled into other projects and devices, should backers no
         | longer need a home security device.
         | 
         | nice
        
         | BubRoss wrote:
         | What does 'home AI' even mean? Most people just want a video
         | camera with a webserver on their doorbell.
        
           | sliken wrote:
           | I suspect it means using ML to identify things in the camera.
           | Like say cat, dog, man with clip board, man carrying box,
           | etc.
           | 
           | I've love to get a hangout/signal/IM text identifying
           | anything approaching my door without having to look at a
           | picture. Bonus if the face recognition is good enough to
           | recognize family.
        
           | jacquesm wrote:
           | Quite likely many people don't even want the webserver.
        
             | ta999999171 wrote:
             | webservers can be local, homes.
        
               | Jamwinner wrote:
               | Still just another useless attack surface.
        
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