[HN Gopher] Dispatch - Open-source release of Netflix's crisis m...
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       Dispatch - Open-source release of Netflix's crisis management
       framework
        
       Author : m0hit
       Score  : 54 points
       Date   : 2020-02-24 17:12 UTC (5 hours ago)
        
 (HTM) web link (medium.com)
 (TXT) w3m dump (medium.com)
        
       | iruoy wrote:
       | You can also read it here: https://outline.com/p3PBUY
       | 
       | Medium really annoys me, because I can't even scroll without
       | disabling my adblocker.
        
         | athenot wrote:
         | I have Safari configured to open all medium.com pages directly
         | in Reader Mode. Takes care of all the noise/interruptions they
         | throw up on the screen.
        
         | regnerba wrote:
         | Link doesn't work for me.
        
           | asdkhadsj wrote:
           | Weird, failed for me too - I refreshed and then it worked.
           | Wonder why
        
             | rhizome wrote:
             | took two tries for me, too
        
       | doublerabbit wrote:
       | So in other words another over-complicated ticket system
        
         | athenot wrote:
         | No, there's a lot more that goes into handling incidents that
         | affect large production systems. Getting things back up as fast
         | as possible, coordination, communication, getting the right
         | action items out of it. There are tradeoff decisions that need
         | to be made, executives and big customers picking up the phone.
         | 
         | This kind of tooling is what arises in an effort to automate
         | and streamline incident response. When you're operating at
         | Netflix' scale, each minute is precious and if a tool manages
         | to save 45 seconds on each incident, it can be quite valuable.
        
           | toomuchtodo wrote:
           | I'd be interested in data comparing Netflix outages to
           | billing cancellation data. Do people really cancel when
           | there's an outage? My hunch is they may huff but a few
           | minutes of downtime doesn't matter.
        
       | jf___ wrote:
       | Fun to see `sentry.io` as one of the dependencies, kind of an
       | interesting level of recursion on an incident mgmt app
        
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       (page generated 2020-02-24 23:00 UTC)