[HN Gopher] 'People You May Know' helped Facebook grow exponenti...
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       'People You May Know' helped Facebook grow exponentially
        
       Author : one-possibility
       Score  : 77 points
       Date   : 2020-02-26 18:34 UTC (4 hours ago)
        
 (HTM) web link (marker.medium.com)
 (TXT) w3m dump (marker.medium.com)
        
       | interlocutor wrote:
       | In the early days, Facebook logged into user's email accounts and
       | stole contact information without users' knowledge or
       | authorization. This was possible because people used the same
       | password for their email and Facebook, a practice common
       | especially back in those days. This is one of their sources for
       | PYMK.
       | 
       | In fact Facebook has used this technique very recently too:
       | 
       | A security researcher noticed the tech giant was prompting some
       | users to type in their email passwords when they opened an
       | account to verify their identity. And after they were caught...
       | Social networking giant Facebook said on Wednesday evening it may
       | have "unintentionally uploaded" the email contacts of up to 1.5
       | million users on its site, without their permission or knowledge,
       | when they signed up for new accounts since May 2016.
       | 
       | Read more about this: https://www.nbcnews.com/tech/tech-
       | news/facebook-says-it-unin...
        
         | uoaei wrote:
         | "Unintentionally uploaded"
         | 
         | Because you just happened to accidentally interact with the API
         | in just the right way and downloaded the information to just
         | the right database and deployed a service to production which
         | just happens to access that data...
         | 
         | I don't understand how that statement right there isn't
         | literally incriminating evidence. They admitted to uploading
         | the data explicitly, and "unintentional" is a straight up lie
         | based on how software works.
        
       | bluedino wrote:
       | LinkedIn does the same thing. The first week of my new job I even
       | started getting the spouses of my new-coworkers in my LinkedIn
       | "people you may know" feed.
        
       | Yhippa wrote:
       | Paywalled so I'll just barf my opinion about my feelings on that
       | feature. I get recommended the most random people who are
       | friends-of-friends I've never met. There have been so many bad
       | suggestions that I assume they're all wrong.
       | 
       | I guess everyone else had the complete opposite experience based
       | on the article title
        
         | hbosch wrote:
         | It is, or was, much more relevant about a decade ago when
         | Facebook was still the de facto online gathering place for
         | young people. In college, for me, the People You May Know feed
         | was uncanny in how it suggested people that I had met in class
         | or at a party.
        
         | adrianmonk wrote:
         | I think they just err on the side of false positives. You can
         | always ignore the friend suggestion if it's someone you don't
         | know. If they fail to suggest someone you do know, that's a
         | missed opportunity.
         | 
         | Some of this is inevitable. For example, their algorithm was
         | eager to suggest one particular person to me, and it did so
         | multiple times even though I did not know the guy. It was
         | someone who had worked at the same company as I did, in the
         | same department, but quit the company slightly before I was
         | hired. So he and I had easily 10 Facebook friends in common.
         | Facebook had good reasons to suspect that I knew the guy. Even
         | though I didn't, I might have, and they have no way of knowing
         | for sure, so they might as well just ask.
        
       | Havoc wrote:
       | It's also freakishly location sensitive lately. Like people
       | sitting <5 meters of me rather than the previous...in same part
       | of building level
        
       | RcouF1uZ4gsC wrote:
       | > A sex worker found Facebook recommending her clients, who did
       | not know her true identity. A sperm donor got a suggestion for
       | the biological child he never met. A psychiatrist learned that
       | Facebook was recommending that some of her patients friend each
       | other on the service.
       | 
       | It is amazing how little pieces of information that are likely
       | innocuous by themselves can be combined to develop a pretty
       | thorough understanding of relationships.
        
         | SilasX wrote:
         | Relatedly, Venmo has given me the identify of people I've
         | contacted before by phone.
        
         | toohotatopic wrote:
         | But we don't know if these are false positives. The connection
         | between all those examples doesn't have to be the suggested
         | link. E.g. the patients could be suggested because they have a
         | common friend.
        
           | wpietri wrote:
           | Since the system is both aggressive and intentionally opaque,
           | it doesn't much matter to me whether the positives are false
           | or true. If Facebook would like people not to feel threatened
           | by it, then they could either not do it or make it much
           | clearer what's going on.
        
           | RcouF1uZ4gsC wrote:
           | Yeah, the psychiatrist seems the easiest to explain since
           | when choosing a medical professional people may ask their
           | friends who they recommend.
        
             | Seenso wrote:
             | > Yeah, the psychiatrist seems the easiest to explain since
             | when choosing a medical professional people may ask their
             | friends who they recommend.
             | 
             | IIRC, connections like those were often explainable by
             | addressbook data. Please _assumed_ Facebook didn 't have
             | access to that when it actually did (I'm pretty careful
             | about this kind of stuff and found mine had been slurped at
             | some point, for instance). It's not inconceivable that a
             | psychiatrist and patient may have exchanged emails or phone
             | numbers.
        
         | hbosch wrote:
         | The first and last must just be geolocation based, right? Like,
         | these two people are in a room together every _X_ day for _Y_
         | hours... they probably know each other.
         | 
         | The sperm donor guy, though... facial recognition? No idea.
        
           | rococode wrote:
           | There's gotta be more to that sperm donor story. "Oh that
           | must be my biological kid from that sperm bank trip 20 years
           | ago" is not the natural train of thought when you see someone
           | who _maybe_ vaguely looks like you as a suggestion on
           | Facebook. And whatever the other context was - maybe one of
           | them searching for the other - probably gave Facebook what it
           | needed to make the connection.
        
           | axlee wrote:
           | More likely adress book / phone contacts import.
        
             | titzer wrote:
             | The geo thing is really happening.
        
               | Slartie wrote:
               | I also have the theory that they are using WiFi names /
               | AP MAC addresses as well. If you happen to be connected
               | to the same private WiFi network, you probably know each
               | other.
        
               | jodrellblank wrote:
               | Facebook has a patent for using dust and scratches on
               | photos to track which camera they came from. But they
               | claime(d) not to be using WiFi or Geolocation for the
               | PYMK feature - https://gizmodo.com/facebook-knows-how-to-
               | track-you-using-th...
        
               | paxys wrote:
               | As one of the factors probably, but they don't recommend
               | random people who are nearby. There has to be _some_
               | actual connection (friend-of-friend, address book, in the
               | same group etc.)
        
               | titzer wrote:
               | > but they don't recommend random people who are nearby
               | 
               | I think that's probably true. You need to spend
               | sufficient time near someone--like within a few feet or
               | so.
               | 
               | I had an interesting experience where Facebook
               | recommended me as a friend to someone I sat next to on an
               | airplane, with whom I had a conversation with. My phone
               | was in airplane mode. Not sure how that happened, TBH!
        
               | itronitron wrote:
               | so a stalker will get recommended to a 'stalkee' ?
        
               | Loughla wrote:
               | I mean, part of the use case there is that the 'stalkee'
               | will at least be notified that the person s/he has seen
               | four or five times is definitely stalking them. So that's
               | good, I guess.
               | 
               | This post is obviously sarcasm.
        
             | [deleted]
        
           | aaron695 wrote:
           | > The sperm donor guy
           | 
           | How did the Sperm Donor know it was his child?
           | 
           | Find that and that's how Facebook knows.
           | 
           | To look at a friend suggestion and know it's your child means
           | you have been in contact with someone past the donation
           | stage.
           | 
           | Nothing about how Facebook offers suggestions are secret to
           | my knowledge.
           | 
           | All that's happening is people are not aware how easy it is
           | to find information from networks
        
         | rhizome wrote:
         | I see those as BIG pieces of information! The number of people
         | that I "might know" because we've exchanged email with the same
         | person is horrifying in this context. There's a dystopic story
         | to be written (which often means it already has been) about law
         | enforcement using this second-order conntection as Reasonable
         | Suspicion, a "why did we find your business card in this bad
         | guy's wallet?" connection.
        
       | choward wrote:
       | They kept sending me "do you know [person I probably don't know]"
       | as notifications on my phone! This was the last straw that made
       | me delete the app and my account entirely a few years ago.
       | 
       | One of the big annoyances in life is being notified or bugged
       | about something I don't need to be notified about. This keeps
       | getting worse with modern tech all the time which has slowly led
       | me to stop using anything I don't have full control over.
        
         | krilly wrote:
         | >This was the last straw that made me delete the app and my
         | account entirely a few years ago.
         | 
         | Why not just disable notifications, or just uninstall the app
         | without deleting your account? Facebook can still be of use to
         | you without you being of use to it.
         | 
         | I've long used Facebook only for messaging and managing events
         | because it's an effective and ubiquitous platform for both of
         | these things.
        
           | reaperducer wrote:
           | _Why not just disable notifications_
           | 
           | Possibly because some combination of his
           | device/platform/Facebook didn't honor his request after a
           | while. At one time it wasn't unheard of for an app to self-
           | update and reset notifications and other settings.
           | 
           |  _or just uninstall the app without deleting your account_
           | 
           | Revenge, probably. And/or to punish FB microscopically, but
           | in the only way we can.
           | 
           |  _I 've long used Facebook only for messaging and managing
           | events because it's an effective and ubiquitous platform for
           | both of these things._
           | 
           | Good for you. Not everyone lives the same life that you do.
        
           | cgriswald wrote:
           | > Why not just disable notifications
           | 
           | Many apps provide useful notifications but some genius
           | somewhere realized they can get more eyeballs if they abuse
           | the notification system. So you have to take the bad with the
           | good or throw them both out.
           | 
           | What's worse is some apps provide "fine grain control" which
           | is supposed to allow you to decide what types of
           | notifications you get. Some other genius had the idea to be
           | very loose with what belongs in what category.
           | 
           | And yet another genius had the idea to spam email if phone
           | notifications are disabled.
           | 
           | And they'll let you disable that too... but yet another
           | genius had the idea to "accidentally" forget all these
           | settings.
           | 
           | So... I don't know. Disable them, sure. It's the advice that
           | keeps on giving, I guess.
        
         | harikb wrote:
         | In case anyone hasn't seen the John Oliver episode on it [1] ,
         | it is worth your 5 minutes
         | 
         | 1. https://youtu.be/kxatzHnl7Q8?t=16
        
         | smacktoward wrote:
         | The one that got _me_ to delete the app was when I went out one
         | night on a first date with a woman, and then both the woman and
         | I immediately started showing up in each other 's "do you know"
         | prompts.
         | 
         | There is probably an explanation for this that doesn't boil
         | down to "FB watched our GPS and noticed our phones sat next to
         | each other at the same location for several hours," but it
         | still felt sufficiently creepy to make me uninterested in
         | sticking around to figure it out.
        
           | cosmotron wrote:
           | If one person searched for the other by name (you know, just
           | to see if they're on FB and what stuff is publicly shared),
           | then they may appear in PYMK.
        
             | r0m4n0 wrote:
             | Yea this I believe to be true as well. A few people I've
             | matched with on tinder repeatedly showed up on PYMK soon
             | after. Leading up to a date would only make sense that they
             | would search by name on Facebook. More likely that than the
             | information between the services
        
           | jetrink wrote:
           | > There is probably an explanation for this that doesn't boil
           | down to "FB watched our GPS and noticed our phones sat next
           | to each other at the same location for several hours," but it
           | still felt sufficiently creepy to make me uninterested in
           | sticking around to figure it out.
           | 
           | That's exactly what happened[1].
           | 
           | > "Location information by itself doesn't indicate that two
           | people might be friends," said the Facebook spokesperson.
           | "That's why location is only one of the factors we use to
           | suggest people you may know."
           | 
           | 1. https://splinternews.com/facebook-is-using-your-phones-
           | locat...
        
         | ConsiderCrying wrote:
         | If only that applied to everyone. Most people will get ten
         | crappy notifications with one good one and go "Oh, well, not
         | too bad." I think I used the 'People You May Know' feature a
         | bit when I first joined but, as time went on, it really just
         | became "This one guy who once worked at the same place as you
         | and maybe knows someone you know". These algorithms are very
         | smart and that's their problem - they overestimate the number
         | of connections an average person makes.
        
           | anticensor wrote:
           | A normal human can sustain relation with 40 relatives, 150
           | friends and 1000 acquittances. FB algos are (deliberately)
           | tuned for twice those numbers.
        
             | wolco wrote:
             | I understand your point but honestly humans are varied.
             | Some can handle more some less. People self regulate.
        
           | r00fus wrote:
           | I can tell you my kids' school is now driving a program to
           | improve what I like to call "digital skepticism" (defense
           | against dark arts?) - these are elementary school kids
           | 
           | I think Facebook's tactics were a landgrab before the global
           | populace starts to build an antibody to pervasive
           | advertising/spam/surveillance.
           | 
           | Clearly this needs to be bolstered by legislation/regulation.
        
           | wh1t3n01s3 wrote:
           | A good % of those were clearly people you are not friend with
           | who had simply looked @ your profile. The fb algorithm
           | chooses the ones that rarely log, to receive those as
           | notifications. So you get addicted. Example: 'that woman/man
           | has probably looked @ my profile, I need to open the app and
           | see whe she/he is' I quitted too, what a wise choice!
        
       | fortran77 wrote:
       | I'm pretty sure Facebook used to suggest people who searched for
       | your name as a "Person You May Know".
        
       | AlexandrB wrote:
       | This quote from Zuckerberg is something else:
       | 
       | > "We don't view your experience with the product as a single-
       | player game," he says. Yes, in the short run, some users might
       | benefit more than others from PYMK friending. But, he contends,
       | all users will benefit if everyone they know winds up on
       | Facebook. We should think of PYMK as kind of a "community tax
       | policy," he says. Or a redistribution of wealth. "If you're
       | ramped up and having a good life, then you're going to pay a
       | little bit more in order to make sure that everyone else in the
       | community can get ramped up. I actually think that that approach
       | to building a community is part of why [we have] succeeded and is
       | modeled in a lot of aspects of our society."
       | 
       | This attitude of "we know what's good for you" is apparent in
       | more and more modern tech products. I find it pretty gross,
       | especially when applied personal data. It's also a convenient
       | after-the-fact moral justification for decisions that improve the
       | bottom line of the company at the expense of its users.
        
         | Seenso wrote:
         | > This attitude of "we know what's good for you" is apparent in
         | more and more modern tech products. I find it pretty gross...
         | 
         | It's even grosser than that. The attitude here is really "we
         | did what was good for us, but we think you're dumb enough to be
         | convinced we did it because it was good for you."
        
           | ciil wrote:
           | I think at least some engineers genuinely believe they're
           | doing what's best for the users and that it just so happens
           | to also be either the best for their personal bottom line or
           | the easiest route to go with their product.
        
             | rhizome wrote:
             | In my experience engineers don't care a whit about users
             | except as a means of revenue, or more specifically as
             | gasoline for the company engine.
        
             | ahartmetz wrote:
             | As Richard Feynman said: "The first principle is that you
             | must not fool yourself - and you are the easiest person to
             | fool."
             | 
             | (To write something slightly more original than the "will
             | not understand if livelihood depends on it" quote)
        
             | choward wrote:
             | If you pay people enough they can easily be brainwashed
             | into believing what they are doing is right.
        
         | Kaze404 wrote:
         | I know this might be off topic but a billionaire making a
         | comparison to wealth redistribution almost reads like a parody
         | to me.
        
           | jariel wrote:
           | That's bad, but the worst part to me is the total confluence
           | of both the legitimacy and wellbeing he makes with his own
           | product.
           | 
           | 'Using Facebook Is A Kind Of Wealth' is what he says
           | basically.
           | 
           | 'The whole world benefits so much when they use my product'
           | 
           | This is Trumpian level of delusion.
           | 
           | 'It's important that _every American_ gets a chance to stay
           | at home of my resorts. They 're so nice! So I'm going to
           | offer a government-backed tax rebate so that everyone can
           | come and stay. Studies have shown people who stay at resorts
           | are in better health, more relaxed. These tax rebates are
           | Good For America'.
        
           | reaperducer wrote:
           | The same billionaire who spends tens of millions of dollars
           | bulldozing houses around his in order to increase his
           | privacy,+ then tells the commoners that wanting privacy isn't
           | normal.++
           | 
           | + https://www.sfgate.com/tech/article/Zuckerberg-to-
           | raze-4-hou...
           | 
           | ++ https://www.huffpost.com/entry/facebooks-zuckerberg-
           | the_n_41...
        
             | mrlala wrote:
             | Physical privacy vs virtual privacy are two very different
             | things, so it's disingenuous to pretend they are exactly
             | the same.
        
               | whymauri wrote:
               | The impact that virtual privacy can have on lives is
               | quickly approaching the impact that physical privacy can
               | have. Further, part of the attack surface on physical
               | privacy is virtual privacy, anyways.
        
               | wpietri wrote:
               | Nobody said they were exactly identical. If you're going
               | to argue, please argue with what people actually say.
        
               | solotronics wrote:
               | He tapes over his camera on his laptop because he doesn't
               | trust it. I do too and don't think this is odd behavior.
               | https://www.theguardian.com/technology/2016/jun/22/mark-
               | zuck...
        
               | mrlala wrote:
               | That is physical privacy.. it's so someone can't SEE YOU.
               | Not track your online activity.
        
               | rhizome wrote:
               | I don't understand your point, that they're "different?"
               | Well no shit.
        
         | onetimemanytime wrote:
         | I know I know...but it worked. "Everyone" is on FB and they are
         | worth a gazillion dollars.
        
           | gretch wrote:
           | It goes farther than that - the comment parent author doesn't
           | even realize they are exhibiting the same behavior:
           | 
           | "This attitude of "we know what's good for you" is apparent
           | in more and more modern tech products"
           | 
           | Billions of people used PYMK and are generally happy with it
           | and Facebook in general. Who are you to tell them it's a bad
           | thing?
           | 
           | If FB is so bad why don't more people leave? Lots of people
           | on HN leave FB and I respect that choice - and lots don't and
           | enjoy using FB with it's pros and cons. What's wrong with
           | that?
        
             | zaat wrote:
             | > Billions of people used PYMK and are generally happy with
             | it and Facebook in general.
             | 
             | You might be right, but that isn't necessarily so. I'm on
             | Facebook, I hate many of it's features, the product design
             | decisions and I think they are hostile and predatory.
             | Wherever a knob was made available I changed it from the
             | default to the more private setting. But I'm still on
             | Facebook because I have no other option for effective
             | communication with my globally distributed family and with
             | the local tech community.
             | 
             | In short, I hate PYMK and many many other things, and
             | generally I'm not happy at all with Facebook, but you
             | counted me along the "Billions of people" because I'm
             | (almost) daily active on the platform.
             | 
             | I believe you have no idea what portion of the users is
             | happy with the platform, what portion is unaware of the
             | privacy implication and what portion is unhappy about the
             | platform's privacy but, as accurately put by the Zuck
             | himself, pay the necessary tax.
        
         | mc32 wrote:
         | I'm not sure id hi as far as qualifying PYMK as an invasion of
         | privacy, but there are common situations where you DO NOT want
         | to connect with others or others you know/knew connect with
         | you.
         | 
         | Exes, Stalkers, People who can't let go, Friends who are bad
         | influences, etc...
        
           | brlewis wrote:
           | Suppose A has contacts B and C. If A chooses to share
           | contacts with Facebook, and Facebook suggests B and C to A, I
           | can see why you'd say that's not an invasion of privacy. If
           | Facebook suggests A to C, that's arguably an invasion of
           | privacy. If Facebook suggests B and C to each other, that's
           | unarguably an invasion of privacy.
        
         | choward wrote:
         | > "If you're ramped up and having a good life, then you're
         | going to pay a little bit more in order to make sure that
         | everyone else in the community can get ramped up
         | 
         | > This attitude of "we know what's good for you" is apparent in
         | more and more modern tech products.
         | 
         | The attitude that this also demonstrates is "our loyal
         | customers are locked in, so it's time to screw them over to try
         | to make more money".
        
       | SeanFerree wrote:
       | Great article
        
       | romwell wrote:
       | Ah, the wonderful feature the spies on my location to suggest me
       | friends that are in my phone book, but aren't connected on
       | Facebook in any way whenever I get to actually hang out with
       | them.
        
       | david_draco wrote:
       | Infected people helped spread the coronavirus
        
         | Keloo wrote:
         | Infected People You May Know, got you infected.
        
       | barrenko wrote:
       | You got a product when your users interact with other users while
       | you sleep.
        
       | hnick wrote:
       | Perhaps we should rename social media to viral media.
        
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