[HN Gopher] Boeing 737 Max Aircraft: Preliminary Investigative F...
       ___________________________________________________________________
        
       Boeing 737 Max Aircraft: Preliminary Investigative Findings [pdf]
        
       Author : ddulaney
       Score  : 129 points
       Date   : 2020-03-07 16:06 UTC (6 hours ago)
        
 (HTM) web link (transportation.house.gov)
 (TXT) w3m dump (transportation.house.gov)
        
       | nrki wrote:
       | This is huge.
       | 
       | It confirms basically everything I've read over the past year on
       | the topic (mainly on hn). Culture of concealment, production
       | pressure, self-oversight, conflicts of interest, faulty
       | assumptions.
       | 
       | Like many other lessons borrowed from commercial aviation, these
       | are supremely relevant to tech companies.
       | 
       | Edit: BA stock down 1.27% in after-hours trade. I guess the
       | market has decided that this behaviour is fine.
        
         | nrb wrote:
         | > Edit: BA stock down 1.27% in after-hours trade. I guess the
         | market has decided that this behaviour is fine.
         | 
         | Like you said, this basically confirms everything we already
         | knew. So it stands to reason that the stock is already priced
         | accordingly and a large drop wouldn't be expected. It's already
         | down about 35-40% since the crashes.
        
           | Scipio_Afri wrote:
           | Right but until regulators or congress acts on a plan moving
           | forward with BA, the stock will continue to slide based on
           | the time out of the market not selling this aircraft. There
           | is still uncertainty over how long until they're able to sell
           | this aircraft again, if at all, and if so to what extent they
           | need to retrofit. So costs to retrofit, time before they get
           | revenue in and the profit or lack there of from this product.
           | 
           | Also, seems doubtful but possibly additional issues may still
           | be found with this aircraft design as it is. Possibly though
           | retrofits aren't found to fully solve these problems or
           | themselves create other issues.
        
           | nrki wrote:
           | I posit that we should account for their stock price before
           | the employees of Boeing embarked on the road of corruption,
           | fraud and manslaughter.
           | 
           | i.e.: before their profits, especially due to sales of the
           | MAX, are taken into account.
           | 
           | I guess the markets have a short memory as long as you only
           | kill people instead of simply losing people's money.
        
         | xfitm3 wrote:
         | > Culture of concealment, production pressure, self-oversight,
         | conflicts of interest, faulty assumptions
         | 
         | Funny - these same attributes are prevalent at my employer. But
         | all we do is make software.
        
           | s0rce wrote:
           | Hopefully not software for airplanes
        
         | dboreham wrote:
         | In my experience it can take the "experts" on Wall St some time
         | to realize that some obvious fact is true. E.g. the recent
         | drops due to coronavirus happened two days after anyone reading
         | HN knew that it was bound to happen.
        
         | pjc50 wrote:
         | Boeing is too nationalist to fail; there is no way the US
         | government will allow itself to be without a civilian airliner
         | builder and have to buy planes from Airbus or Embraer. Plus
         | they'd take with them the absorbed remains of McDonnell
         | Douglas.
        
           | jammmety wrote:
           | Boeing are poised to acquire Embraer:
           | https://www.reuters.com/article/us-embraer-m-a-
           | boeing/boeing...
        
             | iso947 wrote:
             | Wasn't the a ton of whining from the US when airbus bought
             | bombardier?
        
               | DuskStar wrote:
               | Yes, there was - but now that Airbus has small planes,
               | Boeing's lineup "needs" to expand to match, and buying a
               | smaller manufacturer is the easiest way to do that.
        
             | cmurf wrote:
             | It should be disallowed. It's more anti-competitive
             | conglomeration, and risks the contagion of corruption.
        
               | Anarch157a wrote:
               | Don't expect it to blocked under our current president.
               | Bolsonaro is basically a Bazilian Trump.
        
           | rossdavidh wrote:
           | While Boeing may be too important to the U.S. for the U.S.
           | government to let it fail, it will need to resume sales in
           | places like Canada, the E.U., Japan, etc. etc. I think it is
           | safe to say that their overseas sales are in jeapardy. Almost
           | half of Boeing's sales are non-U.S.:
           | https://www.statista.com/statistics/680130/revenue-of-
           | boeing...
           | 
           | Note that this is FY2019, after losing 737MAX sales. If they
           | are without a direct competitor to the Airbus A320 for years,
           | it will be a big hit, not least because several Boeing-only
           | airlines will be forced to start buying Airbus.
        
           | PeterStuer wrote:
           | If it is 'too nationalist' to fail, shouldn't it be
           | nationalized?
        
       | haltingproblem wrote:
       | (edits: formatting).
       | 
       | Cue the obligatory comment of Boeing is a company with an
       | insanely great engineering culture and their engineers lived in
       | an idyllic culture of building great and _safe_ products. This
       | great culture was all lost as a result of the merger with
       | McDonnell Douglas [1], [2], [3].
       | 
       | Somehow the Boeing apologists want you to think that the unholy
       | trinity of the ghost of McDonnell Douglas through the CEO at the
       | time of the merger Harry C. Stonecipher (the father) and Dennis
       | Muilenburg (the Son) who greenlighted the 737 MAX are responsible
       | for this abomination. So much so that of the thousands of
       | engineers who worked on the 737 Max not a single one raised
       | issues with the engineering of the aircraft or wrote a blistering
       | memo calling out its failing or quit in protest. They were all
       | held in thrall by the power of this unholy trinity!
       | 
       | In the theory of causation, we distinguish between proximate vs.
       | ultimate causality. Every proximate event can plausibly be
       | claimed to be the cause for a subsequent event. As they say for
       | want of a nail the war was lost. What is plausibly the cause for
       | the engineering fiasco of the 737 Max? Why go back to the merger
       | and why not blame the 9/11 or the election of G.W Bush or even
       | Barack Obama's for this disaster? Why go back to the 1997 merger
       | with McDonnell Douglas? Because it allows Boeing engineers to
       | deflect blame for the terrible product they built and foisted on
       | the flying public by coasting on their past reputations.
       | 
       | Eventually, all stellar organizations, public or private, become
       | complacent (e.g. Israeli Intelligence Failure, 1973). Boeing made
       | an unstable plane with a dangerous MCAS to get it to market fast.
       | They then topped it off by making it rely on a single sensor and
       | made the dual-sensor an _upgrade_. A sophomore engineering
       | student with a 101 course on probability can see that this is
       | tailor-made for diaster. They made an essential safety feature an
       | upgrade!! They then proceeded to hide this monstrosity from every
       | regulator and airline on the planet and insist that the plane was
       | no different in every aspect of its flight behavior than its
       | predecessor which was over 30 years old.
       | 
       | Boeing had become so criminally blatant that the head of airline
       | training at Lion Air inquired about extra training for the 737
       | Max and they rebuffed him. After the Lion Air crash, Boeing
       | proceeded to cast aspersion on the safety practices of Lion Air.
       | Lion Air _does_ have a spotty safety record but in this case,
       | Boeing rebuffed their requests for additional training because it
       | would set a precedent for other airlines in SE Asia. When that
       | lack of training was a factor in the crash, Boeing proceeded to
       | blame Lion Air. The mind boggles at the sheer chutzpah!
       | 
       | The recently released messages show how Boeing employees worked
       | in unison to ensure no extra simulator training was required.
       | Great engineering culture obsessed with safety, this aint!
       | 
       | Go ahead and blame the McDonnel Douglas merger for this. Or
       | accept that whatever stellar engineering culture existed at
       | Boeing is dead. We as a society need to stop scapegoating
       | imaginary forces in the past and giving Boeing's engineers a
       | pass. We need to start agreeing that strong regulation is
       | necessary to ensure the safety of the products Boeing puts out.
       | 
       | [1] https://qz.com/1776080/how-the-mcdonnell-douglas-boeing-
       | merg...
       | 
       | [2] https://fortune.com/longform/boeing-737-max-crisis-
       | sharehold...
       | 
       | [3] https://www.perell.com/blog/boeing-737-max
        
         | larsga wrote:
         | > This great culture was all lost as a result of the merger
         | with McDonnell Douglas
         | 
         | Not because of the merger, but because management deliberately
         | set out to change the entire company culture from being
         | engineering-driven to being business-driven. Business-driven as
         | in: cut corners to save money.
         | 
         | https://www.theatlantic.com/ideas/archive/2019/11/how-boeing...
        
           | haltingproblem wrote:
           | That is exactly the point I am refuting. That is non-
           | falsifiable. The claim you are making that the merger changed
           | culture which changed their safety outcomes is as non-
           | falsifiable as the dot-com crash killed their morale which
           | changed safety culture.
           | 
           | Of course the merger argument sounds more plausible i.e. it
           | is a better rationalization but again non-falsifiable.
           | 
           | Whatever killed Boeing's engineering culture is irrelevant.
           | Arguing over that is a distraction from the fact that
           | Boeing's _current_ engineering culture pushed this product to
           | market.
        
             | jcadam wrote:
             | > Whatever killed Boeing's engineering culture is
             | irrelevant.
             | 
             | Oh I'd disagree. To fix the problem and prevent it from
             | happening again at Boeing or elsewhere, it would be good to
             | figure out how the culture at Boeing became so broken in
             | the first place.
             | 
             | I worked for Boeing back when the corporate HQ was moved
             | from Seattle to Chicago. At the time I remember thinking
             | how bizarre that seemed. Why would someone in a leadership
             | position want to separate themselves from the rank and file
             | and lose that valuable insight and visibility into
             | operations?
             | 
             | Eh. My problem was likely in assuming that most corporate
             | leadership positions are filled with actual leaders.
        
             | larsga wrote:
             | I'm not discussing whether their safety outcomes were
             | changed.
             | 
             | My point is that management deliberately set out to create
             | a completely different company culture that would no longer
             | be engineering-driven. I don't see how anyone can seriously
             | dispute that.
             | 
             | > Whatever killed Boeing's engineering culture is
             | irrelevant. Arguing over that is a distraction from the
             | fact that Boeing's current engineering culture pushed this
             | product to market.
             | 
             | You know what? The insanity of this argument is going to be
             | so obvious to any reader that rather than argue against it
             | I'm just going to emphasize it by quoting it.
        
       | WalterBright wrote:
       | > Boeing also withheld knowledge that a pilot would need to
       | diagnose and respond to a "stabilizer runaway" condition caused
       | by an erroneous MCAS activation in 10 seconds or less, or risk
       | catastrophic consequences.1
       | 
       | Both the LA and EA crews did respond withing 10 seconds and
       | restore normal trim using the electric trim switches. LA worked
       | on the issue for 5 minutes, EA for a couple minutes.
       | 
       | The findings did not mention that Boeing issued an Emergency
       | Airworthiness Directive to all MAX crews after the LA crash that
       | contained correct instructions on how to recover from it -
       | restore normal trim with the electric trim switches, then cut off
       | the stab trim with the console switch.
       | 
       | Both crews were able to restore normal trim repeatedly with the
       | electric trim switches. But LA never cut off the trim, and EA cut
       | off the trim when it was in a dive, not after restoring the
       | normal trim.
        
         | acqq wrote:
         | I was not the pilot error, neither the first nor the second
         | time. The planes behaved exactly how no plane should be allowed
         | to behave, effectively turning on the "I'm afraid I can't let
         | you do that Dave" reaction many times. And there are no
         | reasonable excuses to that.
        
           | WalterBright wrote:
           | I'm not arguing that Boeing didn't make mistakes with the
           | design, they did. I'm pointing out that the "10 seconds"
           | thing is not the cause of the crashes, and that both crews
           | (especially the EA one) did have the information they needed
           | to recover.
           | 
           | Runaway stab trim should never happen, but the reason the
           | cutoff switches are there are so it can be recovered from.
           | It's the same with fire extinguishers on airplanes. Fire
           | should never happen on an airplane, but we expect the pilots
           | to know how to use the fire extinguishing systems when it
           | does.
        
       | V_Terranova_Jr wrote:
       | Having worked with Boeing on other aerospace programs (not
       | commercial though) and having been on the Gov side, the basic
       | findings ring true. Boeing's culture really is as flawed as the
       | report reads. The idea that Dennis Muilenburg, however,
       | originated or did more than prior company management to foster
       | this culture, is nonsense. They remain, even today, operating
       | with this culture. The real problem that stands in the way of
       | "fundamental structural reform" is that regardless of specific
       | aerospace market, few alternatives to Boeing exist. And don't
       | think the corporate cultures at other traditional US aerospace
       | primes is consistently better.
       | 
       | The points about Government acquiescence to Boeing pressure in
       | performing regulation also resonate. Beware the tendency to make
       | this a single-axis "more vs. less" regulation issue. The solution
       | isn't "more regulation". The central concern should about
       | regulatory culture. Ultimately, responsibility lines must be
       | drawn, standards established, adjudication performed, and unique
       | or specific situations accommodated. Inevitably, the "less
       | regulation" crowd corrodes the kind of regulatory culture that
       | serves the best interests of the populace in these processes.
       | Good regulation depends on having highly-competent, wise,
       | empowered, and apolitical persons on the Government side. While
       | providing regulatory organizations lots of funding doesn't ensure
       | that they hire, empower, and maintain such a cadre, starving them
       | of resources and implying the Government can never be competent,
       | so it should reflect the role back to Industry, is pathological
       | and will produce outcomes like the 737 Max.
       | 
       | We need to not just empower and provide adequate resources to
       | regulators, but also demand and foster a culture of competence
       | and good judgment^. Making that happen is a lot harder than
       | arguing about "more or less", but necessary for proper outcomes.
       | 
       | ^"good judgment" here explicitly excludes decision-making with
       | regard to political implications
        
         | Gibbon1 wrote:
         | > "good judgment"
         | 
         | I'll add the concept of 'good faith'. I feel like fashionable
         | neoliberal economics fails because you can't incentivize good
         | faith. And indeed the amoral foundations is corrosive to it.
         | And here we are.
        
         | lisper wrote:
         | Can confirm from first-hand experience: I worked for NASA for
         | about 15 years (1988-2003) so I got to see how the aerospace
         | sausage is made. Everything you say rings very true to me. It's
         | actually kind of amazing to me that there aren't more problems
         | like the 737-max. Even in my day there were strong dis-
         | incentives for anyone to raise a red flag when they saw corners
         | being cut or decisions being made for political rather than
         | technical reasons (which happened a lot). That's ultimately why
         | I quit: I was faced with a very stark choice between doing what
         | I thought was the Right Thing and torpedoing my career, or
         | keeping my very cushy and vert well-paid job and becoming part
         | of the problem. Apply that incentive structure to a few hundred
         | thousand employees and the result is MCAS.
        
         | akira2501 wrote:
         | > and foster a culture of competence and good judgment
         | 
         | I agree.. but I don't think you can do that organically. I
         | think part of the issue is the size of the corporations, the
         | concentration of that corporate power, and the inability of the
         | market or regulatory agencies to function correctly when this
         | is the case.
         | 
         | You get cultures of competence and good judgement when there is
         | a real competitive market with multiple strong players each
         | vying to have the best products.
        
           | pgsbathhouse2 wrote:
           | >You get cultures of competence and good judgement when there
           | is a real competitive market
           | 
           | This doesn't even happen in markets that are highly
           | competitive. Only professional and strict engineering
           | standards work.
           | 
           | Not voodoo economics.
        
           | V_Terranova_Jr wrote:
           | I should have been more clear and said "foster a culture of
           | regulatory competence and good judgment".
           | 
           | This is certainly achievable with the right leadership, wide-
           | basis political protection (cannot be achieved when an
           | agency's leadership is subject to unprincipled undercutting
           | by the President), and sufficient resources.
        
       | unlinked_dll wrote:
       | Most troubling to me is this:
       | 
       | > AA technical and safety experts determined that certain Boeing
       | design approaches on its transport category aircraft were
       | potentially unsafe and failed to comply with FAA regulation, only
       | to have FAA management overrule them and side with Boeing instead
       | 
       | from the linked citation [0]:
       | 
       | > In 2015, the FAA drafted an issue paper, finalized in 2016,
       | that offered Boeing a chance to establish compliance without
       | implementing a design change.4 At least six FAA specialists
       | refused to concur
       | 
       | >It is our understanding that non-concurrence by FAA technical
       | specialists is fairly infrequent and not to be taken lightly. In
       | addition, my staff has been told that it was virtually
       | unprecedented for six or more FAA specialists to jointly non-
       | concur on a single issue, highlighting the gravity of their
       | concerns regarding the rudder cable issue. Despite all of this,
       | in June 2017, the F AA's Transport Airplane Directorate upheld
       | the controversial issue paper
       | 
       | Someone needs to name names, and those people should be
       | investigated for corruption.
       | 
       | [0] https://transportation.house.gov/news/press-releases/amid-
       | co...
        
         | cptskippy wrote:
         | Sounds like the FAA needs to do some house cleaning in there
         | upper management because they're in bed with Boeing.
        
           | unlinked_dll wrote:
           | It's the White House that is responsible for doing that
           | "house cleaning" of the FAA's upper management, since those
           | folks are political appointees that serve at the pleasure of
           | the President.
           | 
           | I don't know about you, but I don't see the current admin
           | prioritizing the flushing out of regulators in bed with
           | industry.
           | 
           | That's why I say name some names.
        
             | jorblumesea wrote:
             | Agreed, as much as the current administration has pledged
             | to "drain the swamp" the hill is looking just as corrupt as
             | ever, if not more so. Instead of corrupt industry insiders
             | and lobbyists, we just have corrupt industry outsiders or
             | those who will immediately bow to the administration.
        
             | drevil-v2 wrote:
             | I'd like to point out that vast majority of this lax
             | enforcement of FAA oversight of the Boeing 737 Max
             | certification happened during the Obama Administration by
             | political appointees of Barrack Obama and the Democratic
             | Party.
             | 
             | I am centre-left political (socially liberal, fiscally
             | conservative) and It really really bothers me to see the
             | double standards. Once you start to notice the pattern of
             | one-sided appropriation of blame in pretty much every f
             | __king scenario, you end up discounting any criticism of
             | republicans as bias.
        
               | briandear wrote:
               | > Once you start to notice the pattern of one-sided
               | appropriation of blame in pretty much every fking
               | scenario, you end up discounting any criticism of
               | republicans as bias.
               | 
               | Exactly this. What people like me are tired of is the
               | legions of armchair experts that opine in such way as to
               | support their prejudices while pretending to be rational
               | and intellectual about it.
               | 
               | For example: complaints about the complicated tax filing
               | system, yet when Ted Cruz offers a postcard-sized tax
               | return as a proposal, that idea is ignored and
               | "Republicans" get blamed for being in bed with TurboTax.
               | When Rand Paul calls out and presents proposals against
               | excessive government surveillance, he gets ignored and
               | this crowd still overtly or tacitly support the party to
               | which they belong, rather than supporting the actual
               | ideas that claim to care about. If Obama cut taxes, it's
               | "good," when Republicans do it, it's "for the rich" or
               | whatever tribal argument is en vogue. When Republicans
               | wanted to reduce SALT deductions, all hell broke lose (in
               | California at least,) while the increase in the standard
               | deduction gets ignored. Nancy Pelosi argued the tax cut
               | was "for the rich," while saying that the $1000 average
               | in lower taxes for working people was a pittance. $1000
               | isn't a pittance for many people.
               | 
               | In the current discussion, the FAA is "bad," but only
               | because Trump is in office, despite the Max certification
               | happening with officials appointed by Obama. When Obama
               | put kids "in cages," the media literally ignored it. When
               | Trump did it, there was mass outrage, ironically using
               | Obama-era photos as "proof" of how bad Trump is.
               | 
               | Even the Coronavirus is being politicized beyond all
               | reason. The Democrat aligned media makes it seem like we
               | are all about to suffer a zombie apocalypse, despite a
               | low American infection rate. When the economy was up,
               | that was because of Obama's policies, yet when it's down,
               | that's because of Trump.
               | 
               | San Francisco "liberals" are every bit as tribal and
               | biased as some NRA bubbas in an Arkansas Cracker Barrel
               | -- and both groups are wrong. The answer is somewhere in
               | the middle. But the middle has dissolved because
               | honestly, the near non-stop Trump hatred has turned the
               | country into a place that is barely removed from some
               | warlord-infested tribal region in Africa. Republicans
               | weren't fans of Obama, but they didn't launch non-stop,
               | media fueled investigations over and over again. First it
               | was Russia. Then Ukraine. Now it's Coronavirus. We had
               | the FBI at the highest levels sending text messages
               | vowing to stop Trump.. even before he was inaugurated.
               | Imagine if the George Bush FBI started wiretapping the
               | Obama campaign and then, Republicans calling for
               | impeachment before he even took office. Imagine if Trump
               | directed the head of the IRS to not testify to Congress
               | over proven discrimination over tax exempt statuses of
               | left wing groups. That would be considered obstruction,
               | yet Obama did exactly that when Loris Lerner refused to
               | testify about IRS targeting of conservative tax exempt
               | groups. Was Obama impeached over that obstruction? Of
               | course not.
               | 
               | There is a huge double standard fueled by an intellectual
               | class that's offended that the crowd that shops at Bass
               | Pro Shops has just as much a right to their opinions as
               | some writer at the New Yorker. Some cafe-culture liberal
               | doesn't have more right to their opinion than anyone
               | else. Hillary Clinton actually called half of the country
               | "deplorable," and Bloomberg said farmers were essentially
               | stupid.
               | 
               | It's evil, this environment. Bill Maher even publicly
               | wished for a recession so that Trump wouldn't be re-
               | elected. There are Democrats actually hoping this
               | Coronavirus thing gets worse because, as Rahm Emmanuel
               | once said, "Never let a good crisis go to waste." It's
               | disgusting.
        
               | stevehawk wrote:
               | It's really disappointing to see this comment downvoted.
               | Apparently we're all fine with blaming the current
               | administration for not firing them but we're not ok with
               | blaming a previous administration for hiring them?
               | 
               | We've also had countless posts talking negatively on the
               | very merger that lead this iteration of Boeing (McDonnel-
               | Douglas) with no regard for the administration that
               | basically encouraged the merger.
               | 
               | It's okay to admit it guys: both parties suck and are
               | corporate shills.
        
               | 1shooner wrote:
               | Appointing someone that ends up breaking the law vs.
               | keeping someone that is known to have. These are not the
               | same thing.
        
               | pdpi wrote:
               | They're not the same thing, no. But that doesn't change
               | the fact that stuffing the FAA with Boeing insiders is a
               | dumb idea.
        
               | unlinked_dll wrote:
               | > Apparently we're all fine with blaming the current
               | administration for not firing them but we're not ok with
               | blaming a previous administration for hiring them
               | 
               | One of these two parties has the ability to affect
               | change. It's not the latter.
        
               | unlinked_dll wrote:
               | My comment wasn't on who appointed the regulators but on
               | the likelihood of the people who have the power to remove
               | them to do so.
               | 
               | I'm sorry if that was unclear.
        
             | nolok wrote:
             | Just a remainder: at the start of his presidency, Trump
             | wanted to appoint his own personal pilot at the head of the
             | FAA. So yes, don't expect too much from them in cleaning
             | the upper levels.
        
               | briandear wrote:
               | Maybe appointing a pilot would be a good idea. Probably
               | better than appointing someone who never flew an
               | airplane. Obama's appointee had zero aviation experience.
               | He had transportation experience, but appointing a non-
               | pilot to the head of the FAA is like appointing a non-
               | doctor to be Surgeon General.
        
               | V_Terranova_Jr wrote:
               | More important is to appoint someone with the right
               | motivations and with a technical background. A pilot with
               | a good formal technical background might be a fine FAA
               | leader, but so might someone with technical expertise in
               | the operations of the national airspace, or a Chief
               | Engineer type involved with aircraft certification.
               | What's critical though is that they remember they are
               | supposed to work on behalf of the people, not the short-
               | term economic interests of the regulated, and not to see
               | themselves as firstly serving political patrons.
        
             | pyrosome wrote:
             | More effective would be to put in place a lengthy blackout
             | period (years) for aviation industry employees before
             | allowing them to join the FAA and vice versa. The point
             | being to significantly degrade the influence and political
             | utility of "revolving door" hires.
        
               | jakoblorz wrote:
               | Why would anybody then switch from industry to the FAA?
               | No industry related pay until hired by the FAA - thats a
               | bold transition
        
           | V_Terranova_Jr wrote:
           | FAA acquiescence to Industry, especially these days, is
           | probably not much worse than a lot of other Government
           | regulatory agencies. As much as the current administration
           | has zealously populated high-level leadership roles with
           | people whose ideology tends toward "what's good for the
           | short-term economic interests of the large enterprises we
           | regulate is good for the people", the corrosion and
           | inadequate response to Industry pressures has been going on a
           | long time. 737 Max, for example, was mostly developed in the
           | Obama era.
           | 
           | I do have strong views about which US administration and
           | present-day political party has been worse for the people in
           | terms of quality of regulation, but rather than go down that
           | road, we may be able to make progress if we can seek explicit
           | agreement that "what's good for the short-term economic
           | interests of the large enterprises we regulate is good for
           | the people" cannot be the philosophy underlying regulation
           | and public policy.
        
           | OscarTheGrinch wrote:
           | ..and the irony is that Boeing would be better served by a
           | truly indipendant FAA: finding fault before planes start
           | falling out of the sky.
        
       | thrwaway8347346 wrote:
       | > In March 2016,Boeing sought,and the FAA approved,removal of
       | references to MCAS from Boeing's Flight Crew Operations Manual
       | (FCOM),ensuring 737 MAX pilots were unaware of this new software
       | and its potential effect on the aircraft's handling without pilot
       | command.
       | 
       | Are the execs in jail?
        
       | mrtksn wrote:
       | There was an interview with the new Boing CEO quite recently:
       | https://www.nytimes.com/2020/03/05/business/boeing-david-cal...
       | 
       | He pretty much blamed it all on the previous CEO.
       | 
       | Asked whether he believed American pilots would have been able to
       | handle a malfunction of the software, Mr. Calhoun asked to speak
       | off the record. The New York Times declined to do so.
       | 
       | "Forget it," Mr. Calhoun then said. "You can guess the answer."
       | 
       | Does it mean that Boeing maintains its position that the MCAS was
       | not "that bad" and it's on the pilots for not handling the
       | Boeing's mistake? Is he suggesting that we should avoid Boeing
       | Aircraft unless the pilots are American?
        
         | bumby wrote:
         | This seems like a rationalization in the CEO's part.
         | 
         | Boeing's system safety analysis categorized MCAS as
         | 'hazardous'. Even with the wrong categorization (there's a
         | strong argument it should've been labeled 'catastrophic') if
         | they followed their own design procedures hazardous systems
         | should have redundant sensors. Besides the fact his reply
         | defies a good understanding of human factors in engineering,
         | when management deflects responsibility to their customers it
         | is extremely troubling.
         | 
         | Cognitive dissonance is dangerous in leadership.
        
       | mazsa wrote:
       | The key technical reason is this one: "While multiple factors led
       | to these accidents, both crashes shared a key contributing
       | factor: a new software system called the Maneuvering
       | Characteristics Augmentation System (MCAS), which Boeing
       | developed to address stability issues in certain flight
       | conditions induced by the plane's new, larger engines, and their
       | relative placement on the 737 MAX aircraft compared to the
       | engines' placement on the 737 NG."
        
         | [deleted]
        
         | mazsa wrote:
         | Cf. "How the Boeing 737 Max Disaster Looks to a Software
         | Developer / Design shortcuts meant to make a new plane seem
         | like an old, familiar one are to blame"
         | https://spectrum.ieee.org/aerospace/aviation/how-the-boeing-...
        
       | kuon wrote:
       | Knowing this, how fixable is the 737 MAX technically and
       | politically?
        
         | gpm wrote:
         | I don't think the hardest challenge they face is either
         | technical or political. I think it's company culture. They need
         | to somehow change that so they don't run into the same issues
         | down the road, and I don't think anyone fully understands how
         | to do that.
        
           | samstave wrote:
           | I find that the sense of safety in the public eye is really
           | whats at stake here.
           | 
           | FFS flying is stressful enough in general - but when you have
           | specific events (the crashes) and specific evidence of
           | corporate [corruption/concealment/negligence/malfeasance or
           | whatever the truth is within Boeing] which detracts from the
           | faith in the safety of their life critical product(s) -- it
           | has just destroyed a fair amount of trust in the company and
           | the industry as a whole.
        
             | hn3333 wrote:
             | Not sure why flying is stressful.. It's a super fast mode
             | of transport, it's usually comfortable, the view out the
             | window is amazing and I even like the airport shops. Ok I
             | guess if you are afraid of flying maybe it is, but that is
             | fixable..
        
               | iEchoic wrote:
               | I'm always tired after flights - even comfortable ones -
               | and air pressure changes make my ears hurt and/or leave
               | my hearing messed up for hours afterwards.
        
               | meddlepal wrote:
               | I don't find flying stressful either (I wouldn't say it's
               | comfortable...), but it is important to remember everyone
               | is wired different. My mother turns into a mess if she
               | needs to get on a plane.
        
               | lapnitnelav wrote:
               | You're locked in a big tin can flying hundreds of miles
               | per hour, high in the sky and if things go wrong, you
               | better be emotionally ready to meet your maker. And
               | that's just the flying bit.
               | 
               | Not to detract from your points, but if you have any
               | inclination to anxiety, yeah flying is stress-inducing.
        
               | roelschroeven wrote:
               | I have to concur with other comments: flying for me is
               | stressful. I'm not afraid of flying at all, that's not
               | the point. There's a lot of other things that stress me
               | out:
               | 
               | - The stress of getting to the airport on time, and
               | finding transportation from the airport to my
               | destination.
               | 
               | - Standing in line for security checks together with
               | hundreds of strangers, all impatiently waiting and
               | shuffling in line.
               | 
               | - Waiting until boarding begins, trying to relax but at
               | the same time trying to check of the gate doesn't change
               | at the last moment.
               | 
               | - Getting crammed in seats that are too small, and having
               | to sit there for hours.
               | 
               | - The high-pitched noise of the jet engines works on my
               | nerves. Noise-isolating earbuds or noise-cancelling work
               | wonders for that, luckily.
               | 
               | - Changes in air pressure often hurt my ears, and it
               | sometimes (when I have a bit of a cold) takes a few days
               | to disappear completely.
               | 
               | - I get airsick sometimes, especially in rather strong
               | turbulence, so turbulence stresses me out too.
               | Fortunately there are medications that work pretty well.
               | 
               | Not a lot of that is caused by the flying itself. Taking
               | the Eurostar across the Channel for example has much of
               | the same unpleasantness. And I imagine flying in a
               | private jet or a Singapore Airlines A380 First Class
               | Suite (as in https://www.youtube.com/watch?v=_O2_nTt1N6w)
               | can be very pleasant.
        
               | ferzul wrote:
               | getting to an airport is hell and ex'ensive, if you miss
               | your flight tough shit so you have to leave hours early
               | and just wait. airport shops are so expensive it costs
               | more to buy tax free there than at the nearest shop at
               | home. what's to like?
        
         | wizardforhire wrote:
         | Like anything flawed from the gitgo, it'll take a complete
         | overhaul to fix these planes and this company.
        
         | phire wrote:
         | Large parts of the certification process were skipped or
         | glossed over.
         | 
         | All they really need to do is recertify the entire aircraft,
         | which is no small task.
        
         | ReptileMan wrote:
         | Technically - easier. They have to remove MCAS and retrain the
         | pilots as a new type.
         | 
         | But rebuilding the trust will be harder.
        
           | masklinn wrote:
           | The source, the entire cause of this mess, was to have the
           | 737 MAX _not_ be a new type.
           | 
           | If the "fix" is to not do that, then the 737 MAX is not
           | fixable because it loses the entire reason for its existence.
        
             | dodobirdlord wrote:
             | > The source, the entire cause of this mess, was to have
             | the 737 MAX not be a new type. If the "fix" is to not do
             | that, then the 737 MAX is not fixable because it loses the
             | entire reason for its existence.
             | 
             | There are a ton of existing 737 MAX, and Boeing's
             | production lines are all geared up to produce more. The
             | MCAS etc are there so that it could be called a 737, but
             | the "entire reason for its existence" was to mount larger
             | more fuel-efficient engines.
        
               | masklinn wrote:
               | > the "entire reason for its existence" was to mount
               | larger more fuel-efficient engines.
               | 
               |  __On a 737 type __. Not on a completely different type
               | which would require retraining all 737 crew and lose
               | months worth of flight time. Even less so for companies
               | like Southwest which fly 737s _exclusively_.
        
           | carlmr wrote:
           | Without MCAS and with retaining you'd need to redesign the
           | whole mechanics properly.
        
           | kozak wrote:
           | Or add a third angle of attack sensor.
        
             | JshWright wrote:
             | Even adding a second (as a standard, not an upgrade) would
             | be a start...
        
               | anticensor wrote:
               | There are already two of them installed in each plane.
        
               | Zak wrote:
               | Two are installed, but MCAS only used one, and the
               | disagree warning light was not operational despite the
               | documentation saying that it was.
        
           | phire wrote:
           | You can't certify the plane without MCAS or some replacement.
           | 
           | MCAS wasn't added because the plane didn't fly the same as
           | the 737. MCAS was added because the plane didn't fly the same
           | as all other certifiable aircraft. It doesn't meet FAA
           | regulations on how the controls need to feel when approaching
           | stall.
           | 
           | The type rating mess only caused Boeing to hide MCAS from
           | pilots. This triggered various dangerous design decisions,
           | including designing it to be impossible to disable and making
           | it only take data from one sensor.
        
           | Zak wrote:
           | The aircraft could probably be safe and pass certification
           | with MCAS in place, but the following issues made it
           | dangerous:
           | 
           | * It was undocumented.
           | 
           | * It had too much control authority. It was able to adjust
           | the trim such that the elevator could not overcome the trim's
           | pitch-down force, and such that the average pilot did not
           | have enough strength to use the manual trim wheel to
           | neutralize the trim in a dive.
           | 
           | * They removed the switch to turn it off. On older 737s,
           | there's one switch to turn off automated control of
           | stabilizer trim, and another to disconnect power to the
           | motor, completely disabling electric trim. On the Max, both
           | switches perform the latter function.
           | 
           | * They made it rely on only one sensor. I can't imagine the
           | logic for that since two sensors are physically present, and
           | damage to AOA sensors is not rare.
           | 
           | * The AOA disagree warning light, which would have clued
           | pilots in to the presence of a faulty sensor was not present
           | in most aircraft, despite documentation to the contrary.
        
             | cesarb wrote:
             | > They made it rely on only one sensor. I can't imagine the
             | logic for that since two sensors are physically present,
             | and damage to AOA sensors is not rare.
             | 
             | The logic for that is really simple: each sensor is wired
             | to one of the two computers. Each computer uses its own
             | sensor. This was an already existing design, MCAS is just a
             | new function added to these computers.
             | 
             | (AFAIK, other aircraft like Airbus have multiple sensors
             | wired to each computer, so for them it would be natural to
             | use more than one sensor.)
        
           | cesarb wrote:
           | It might not be that easy. Making the 737 MAX a new type
           | could mean losing grandfathered exemptions from new rules,
           | which might require several other changes to the aircraft.
        
             | anticensor wrote:
             | It is not; in fact, it does violate whole books of rules
             | which has been grandfathered to by exemptions.
        
               | chx wrote:
               | OMG do you have links where I can read more? So that's
               | why they did this whole mess! It never made sense to me
               | that saving a little money on certification was the
               | reason for this but if the plane couldn't be certified
               | today as a new plane ... that'd make a lot more sense.
        
               | mopsi wrote:
               | https://www.seattletimes.com/business/boeing-
               | aerospace/boein...
        
           | [deleted]
        
       | leeoniya wrote:
       | > These five recurring themes paint a disturbing picture of
       | Boeing's development and production of the 737 MAX and the FAA's
       | ability to provide appropriate oversight of Boeing's 737 MAX
       | program.
       | 
       | No, these five recurring themes paint a disturbing picture of
       | Boeing's development and production of ALL its aircraft.
        
         | gpm wrote:
         | I don't think the statement even needs to be limited to
         | aircraft. We can see the same themes in the development of the
         | CST-100 starliner capsule (spacecraft).
        
           | HarryHirsch wrote:
           | Boeing engineering has been systematically trained to paper
           | over problems, even over the showstopping kind. A major
           | aerospace contractor and one of the world's two manufacturers
           | of widebody planes has been completely hollowed out. It's a
           | national security issue, nothing less.
        
         | SilasX wrote:
         | Hah, good catch! Reminds me of that Saturday Night Live sketch:
         | 
         | "The big lesson of the Vietnam War: stay out of Vietnam!"
        
         | pdonis wrote:
         | _> these five recurring themes paint a disturbing picture of
         | Boeing's development and production of ALL its aircraft_
         | 
         | Not ALL; just all after the merger with McDonnell Douglas.
         | Which means the 787 and the 737 MAX as far as commercial
         | aircraft go.
        
           | phire wrote:
           | Don't forget the 747-8 and the 777X.
           | 
           | Both major new versions of old designs made post merger. Same
           | kind of thing as the 737 MAX.
        
       | ps747 wrote:
       | Wow, this is incredibly damning and all but blames the Boeing and
       | ineffective FAA oversight for the tragic crashes.
       | 
       | I hope this leads to significant fines for Boeing and jailtime
       | for the more egregious actors involved; according to the report,
       | their negligence directly led to the loss of lives. Knowing how
       | important Boeing is to national security/the economy, I'm
       | skeptical that enough will be done...
        
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