[HN Gopher] Discord Is Having an Outage
       ___________________________________________________________________
        
       Discord Is Having an Outage
        
       Author : fooey
       Score  : 62 points
       Date   : 2020-03-16 21:47 UTC (1 hours ago)
        
 (HTM) web link (status.discordapp.com)
 (TXT) w3m dump (status.discordapp.com)
        
       | grezql wrote:
       | microsoft teams failed too today so I reverted back to email.
       | slack had downtime aswell.
       | 
       | None of these were prepared for the massive surge of users
       | working from home.
        
         | kevin_thibedeau wrote:
         | If only we had a decentralized networking protocol.
        
         | Fomite wrote:
         | Yep - we had two different conference call services, including
         | Microsoft Teams, fail today.
        
         | avip wrote:
         | I think the internet as a whole is not fully prepared for this
         | global binge/upload your dancing kids vid event.
         | 
         | Not that I care, I've got books.
        
       | CORBLIMEY-19 wrote:
       | A series of fatal errors caused the majority of servers to become
       | unavailable. We are working to revive all of these resources.
       | Most users will be unable to connect while this work is ongoing.
       | 
       | That's microservices for you. Instead of one fatal error you have
       | to fix there's multiple in different codebases at the same time
        
         | kyleee wrote:
         | Can you remove the code formatting on that and just use
         | quotations? Very difficult to read on mobile
        
           | caleb-allen wrote:
           | Here is what it says:
           | 
           | "A series of fatal errors caused the majority of servers to
           | become unavailable. We are working to revive all of these
           | resources. Most users will be unable to connect while this
           | work is ongoing."
        
         | raziel2p wrote:
         | That's jumping to conclusions very quickly. I could easily say
         | the same thing about a monolithic spaghetti codebase where a
         | change in one place led to unintended consequences somewhere
         | else.
        
         | conradfr wrote:
         | Are they using microservices though? I think it's Elixir+Rust
         | nifs and go/c++ for media.
         | 
         | And we have zero informations on what the problem is.
        
         | 1123581321 wrote:
         | Your username made me laugh. :)
         | 
         | I haven't found multiple service architecture to have this
         | issue in a careful, sufficiently large engineering org unless
         | they share vulnerable infrastructure. There should not be any
         | situation where multiple APIs are changing in a backwards-
         | incompatible way simultaneously.
        
       | josteink wrote:
       | This is what centralized infrastructure does. No surprises there.
       | 
       | In the mean time, my IRC-servers had 100% uptime. Just saying'.
        
         | OskarS wrote:
         | Compared to Discord, how many users does your IRC servers have?
        
           | Lammy wrote:
           | I think that's their point. It isn't a centralized service
           | comparable to Discord that will be overwhelmed by the entire
           | quarantined world bearing down on it at once.
        
         | Analemma_ wrote:
         | Not to be snarky, but did your IRC servers have 100% uptime
         | because no one was using them? These services are all going
         | down because they're seeing huge surges in usage; your servers
         | absolutely would collapse under the same load.
        
           | swsieber wrote:
           | Do you honestly think their server would ever see the same
           | load? That's part of centralization vs decentralization -
           | different load topology.
        
             | anchpop wrote:
             | All the IRC servers in the world couldn't support all the
             | traffic discord gets in a typical day no matter how the
             | load was distributed.
             | 
             | According to Wikipedia [0] Freenode has less than 100k
             | users spread across 32 servers. The group of Discord
             | channels (confusingly referred to as a server) for Roblox
             | players has 300k [1]. The Chill Zone server, which doesn't
             | have a topic and where people just chat, has 150k members
             | and over 6 million messages in it's "#general" channel, and
             | the discord server for the /r/teenagers subreddit has 21M
             | in its "#general" channel. These constitute a tiny fraction
             | of the number of text messages being sent over discord,
             | which itself probably uses a tiny amount of bandwidth
             | compared to the constant pictures and files being sent, not
             | to mention the voice and video calls.
             | 
             | It's easy to have 100% uptime when you have a product so
             | user-hostile that nobody uses it. Yes, Discord is an
             | electron app that probably spies on you, but users don't
             | really care about that compared to being able to read
             | messages sent when their computer was turned off or getting
             | notifications on their phone, etc.
             | 
             | [0]: https://en.wikipedia.org/wiki/Freenode [1]:
             | https://top.gg/servers/150074202727251969
        
       | Hokusai wrote:
       | I also got problems with Safari Books Online around lunch time.
       | 
       | But our Microsoft Teams meeting in the morning worked pretty
       | well. Even that everyone was calling from home. (That is 10
       | connections while usually is just one meeting room and a couple
       | of people from home or another location).
       | 
       | Google Photos search was also stuck for several seconds before
       | getting results.
       | 
       | In general the web felt slow most of the day. I am not surprised
       | that Discord service is suffering.
        
       | sulfastor wrote:
       | It is this related to the increasing number of colleges in France
       | using discord to give lessons to the students?
        
         | kmfrk wrote:
         | It's almost midnight in Europe, so you wouldn't have peak hours
         | around this time. Which is not to say that people using Discord
         | livestreaming for remote taching can't have overloaded it from
         | other geographies.
        
       | ve55 wrote:
       | Is anyone else pretty bothered that popular services like Discord
       | can and do read all of your 'private' messages in plaintext, and
       | when/if they are bought out, all of your chat and usage history
       | will be sold to an unknown third party along with the company?
       | 
       | I wish at some point we'd see _mainstream_ messengers that put
       | actual effort into respecting the user, along with their autonomy
       | and privacy. It 'd be amazing if we could actually _directly_
       | (from a technical perspective) message other people, without
       | needing central servers between us.
        
         | api wrote:
         | That's SaaS.
        
         | techslave wrote:
         | iMessage isn't mainstream enough for you?
        
           | drewbug wrote:
           | isn't it closed-source and centralized?
        
         | rwallace wrote:
         | I agree, it's not the most user-friendly of business models. Do
         | you know how to make a more user-friendly business model
         | profitable enough to appeal to investors?
         | 
         | This is not a rhetorical question. If I knew a way to make a
         | more user-friendly service profitable enough to have a
         | reasonable shot of gigadollar return on investment (which is
         | what it takes to be interesting to venture capitalists), I
         | might very well go ahead and put together a YC application, but
         | right now, I don't know a way to do that. Do you?
        
           | kgraves wrote:
           | I would prefer not having to use VC money to fund such an
           | endeavour. This model needs to stop, maybe a change to a
           | bootstrapped model + pay to use is the way to go.
        
             | rwallace wrote:
             | Okay. I personally do not have the financial reserves to
             | bootstrap something like this, though if someone else does,
             | I by all means wish them luck.
        
         | throwaway5752 wrote:
         | I am concerned the Discord might not be financially viable or
         | unable to scale to what we need during this unprecedented
         | crisis.
        
         | kgraves wrote:
         | WhatsApp? Name one messenger that is not closed source and the
         | masses use.
        
           | drewbug wrote:
           | Email
        
             | kgraves wrote:
             | I agree that the masses use this, but I'm not sure that you
             | can compare email to WhatsApp, maybe a fair comparison
             | would be _instant_ messengers.
             | 
             | Also open source?, I doubt it.
        
             | UncleMeat wrote:
             | Terrible ergonomics.
             | 
             | The probability that somebody replies with a quote of the
             | entire unencrypted thread when attempting to use PGP
             | approaches 1 for long email chains. Encrypted email also
             | leaks not just metadata but _data_ since you can 't encrypt
             | subject headers.
        
           | doorbellguy wrote:
           | Signal?[1]
           | 
           | 1: https://en.wikipedia.org/wiki/Signal_%28software%29
        
             | kgraves wrote:
             | Disagree, the masses don't use this software, I know nobody
             | who uses this. Plus, the technology behind it is already in
             | WhatsApp.
             | 
             | Although it is a privacy based, (good for _some_ people) I
             | don't see why the masses would use this if WhatsApp is
             | there.
        
               | doorbellguy wrote:
               | I'm not here to debate you on anecdotal data (I know 5
               | people off the top of my head who do use it).
               | 
               | It has a respectable 10,000,000+ installs on the google
               | play store and ranks high on the apple store with
               | 270,000+ reviews. Though not comparable with the likes of
               | WhatsApp (which I personally use and prefer), I would not
               | dismiss it as 'not' a mainstream option. We can agree to
               | disagree for sure.
        
         | anchpop wrote:
         | > It'd be amazing if we could actually directly (from a
         | technical perspective) message other people, without needing
         | central servers between us.
         | 
         | There is no reason this should not be possible, I'm hoping that
         | tools like Dat or IPFS will enable stuff like this to be better
         | than the alternatives
        
       ___________________________________________________________________
       (page generated 2020-03-16 23:00 UTC)