[HN Gopher] Netflix to cut streaming quality in Europe for 30 days
       ___________________________________________________________________
        
       Netflix to cut streaming quality in Europe for 30 days
        
       Author : tompagenet2
       Score  : 392 points
       Date   : 2020-03-19 19:18 UTC (3 hours ago)
        
 (HTM) web link (www.bbc.co.uk)
 (TXT) w3m dump (www.bbc.co.uk)
        
       | agumonkey wrote:
       | 2020, year of the VHS
        
         | Finnucane wrote:
         | We still subscribe to the Netflix DVD service. Now filling our
         | queue.
        
           | agumonkey wrote:
           | such a luxury
        
             | Finnucane wrote:
             | It works.
        
       | [deleted]
        
       | myu701 wrote:
       | Does anyone know of public ISP dashboards that show used/total
       | capacity on their network in terms of customer usage?
       | 
       | I'm sure its trivial for an internal employee to pull up
       | solarwinds or whatever, but I'd be curious to see if these ISPs
       | are merely running above normal, running hot, barely hanging on
       | with intermittent "isp brownouts" etc.
       | 
       | This is probably a pipe dream but not gonna get any questions
       | answered if I don't ask.
        
         | wmf wrote:
         | ISPs don't publish that information but some IXPs do. They are
         | not running at saturation.
        
         | qayxc wrote:
         | The largest backbone in the world publishes statistics:
         | 
         | https://www.de-cix.net/en/locations/germany/frankfurt/statis...
        
           | tomaszs wrote:
           | Thanks. I dont see there any anomaly. Just one higher spike
           | and than normal transfer. So... There is no increase?
        
           | bluegreyred wrote:
           | The CTO of de-cix recently gave an interview regarding the
           | current situation. They monitored the situation in Italy, put
           | some upgrades in place earlier than originally planned and
           | are not worried about a 40% increase within the next four
           | weeks.
           | 
           | https://www.golem.de/news/internet-traffic-de-cix-sieht-
           | kein...
        
           | dylz wrote:
           | For clarification, this is not a "backbone" - it is an
           | exchange fabric.
        
             | qayxc wrote:
             | Thanks for clearing that up!
        
             | aeyes wrote:
             | And for further clarification, you won't see much Netflix
             | traffic there because the big ISPs have Netflix caches
             | within their infrastructure.
        
               | dylz wrote:
               | Yeah, you will not see the additional hundreds of Gbps of
               | "internal" Netflix traffic, but you may very well see
               | smaller increases as small ISPs that aren't approved for
               | "full rack Netflix appliances" pick up Netflix traffic
               | over the routeservers.
        
               | hobofan wrote:
               | The big German ISPs don't have Netflix caches within
               | their infrastructure, which might be part of the problem
               | here. Last mile infrastructure might be even worse
               | though.
        
               | dylz wrote:
               | Germany is rather odd compared to the other countries
               | with its adoption of broadband tech - for example you see
               | a decent bit of FTTH/FTTx in NL, NO/DK/SE (muni owned,
               | early adopters), etc.
               | 
               | Then you go to Germany and it's mass of DSL (and some
               | areas cable). I wonder what happened or why?
        
               | blargh wrote:
               | in 1981 the (west) german government passed a law that
               | over the next 30 years a nationwide fiber net should be
               | established. sadly, in 1982 when helmut kohl (a
               | conservative) became cancelor these plans were scrapped.
               | instead we got cable tv. one reason was cost of course -
               | cable was 60% cheaper than fiber. another much darker
               | reason was: the public tv back then was, from a
               | conservative standpoint, very leftish (e.g. shows like
               | "monitor" or "panorama"). the conservative leaders
               | couldn't control public tv, but they could open the gates
               | for a nationwide private tv sector. and they did.
        
               | hobofan wrote:
               | Not an expert on the topic, but IIRC this is the rough
               | outline:
               | 
               | - The main ISP of Germany is Deutsche Telekom, a formerly
               | state-owned company that was privatized ~25 years ago,
               | which Germany still holds stock in
               | 
               | - In the past Telekom was awarded big contracts to expand
               | broadband access across the country
               | 
               | - Telekom is/was really slow at fulfilling those
               | contracts, and at the same time behaves in an anti-
               | competitive manner towards any independent ISPs that try
               | to fill the void
               | 
               | - The government doesn't punish any of that behaviour
               | like they rarely do with a big German company, even more
               | so with privatized ones that they have a stake in
               | 
               | To also be fair towards Telekom a bit, Germany is a very
               | decentralized country, which is a boon in a lot of
               | situations, but also challenging for any infrastructure
               | projects. Part of the contracts was that they also have
               | to expand broadband access in all rural parts of Germany.
        
               | fragmede wrote:
               | I'm not sure that's (entirely) it. I don't know if this
               | is why Netflix doesn't do it, but Germany doesn't have
               | the same First Amendment laws as the US. In particular,
               | there are some writings that are illegal under German
               | law. Thus, locating a box in Germany that could
               | potentially hold material that is illegal under German
               | law is ill advised. That the box is operating simply as a
               | local cache doesn't seem to change the lawyer's
               | perspective.
               | 
               | https://en.wikipedia.org/wiki/Censorship_in_Germany#Re-
               | unifi...
        
         | cornedor wrote:
         | Here are the AMS-IX stats: https://www.ams-
         | ix.net/ams/documentation/total-stats
        
         | scrdhrt wrote:
         | Netnod, one of the largest IX in the nordics, has public stats
         | here: https://www.netnod.se/ix-stats/All.html
         | 
         | Don't know about any ISPs that do this.
        
         | tyfon wrote:
         | Here is for intra isp connections in Norway [1], but it does
         | not really show "netflix" usage as most isps deliver the videos
         | from a local server.
         | 
         | [1] https://www.nix.no/statistics/
        
         | whalesalad wrote:
         | I would love to see this too. Anecdotally I have certainly been
         | noticing a difference in the general behavior of the internet
         | recently that I can only attribute to the sudden stress on the
         | network.
        
       | noodlesUK wrote:
       | Are there any illustrations of the volumes of traffic that are
       | being sent through core networks for netflix? I was under the
       | impression the vast majority of traffic was served at the edge.
        
         | bluegreyred wrote:
         | That's exactly what I was wondering!
         | 
         | With my (relatively small) Cable ISP in an affected country it
         | obvious to me that any Netflix content gets served from very
         | close to the edge, with higher bandwidth and lower latency than
         | almost any other content from the internet.
         | 
         | The last mile does not appear to be close to oversubscribed
         | either, as indicated by my firewall which tracks RTT to the
         | first hop (which is interestingly trending down compared to the
         | past weeks) and the occasional speedtest that never drops below
         | nominal bandwidth (200 Mbit).
         | 
         | If anything it is low latency livestreaming content (i.e.
         | Youtube, Twitch, Mixer) that should be throttled, particularly
         | over cellular networks. I assume it's a matter of scale.
        
           | jtchang wrote:
           | What firewall do you use that has that?
        
         | op00to wrote:
         | There aren't, because this isn't a problem with Netflix. It's a
         | problem with cheap ISPs that have gotten away with overselling
         | service because most of their customers didn't actually use it.
        
         | tyingq wrote:
         | I think that's what they are relieving...edge traffic volumes.
         | If the local ISP cache box lowers it's maximum quality, the
         | ISPs get relief.
         | 
         | The ISPs oversubscribed, and can't deal with this many people
         | being at home all at once.
        
           | jasoncartwright wrote:
           | Citation needed. In the UK...
           | 
           | "UK broadband companies say they can cope with increased
           | demand as many more people stay at home during the
           | coronavirus crisis."
           | 
           | https://www.bbc.co.uk/news/technology-51870732
        
             | ehsankia wrote:
             | The very first line of the article
             | 
             | > Netflix will reduce the video quality on its service in
             | Europe for the next 30 days, to reduce the strain on
             | _internet service providers_.
             | 
             | emphasis mine.
        
               | lwb wrote:
               | A broadband company as referred to in the parent comment
               | is an internet service provider.
        
               | ehsankia wrote:
               | 1. This is EU-wide, just because one or two broadband
               | companies in a specific country said so doesn't mean they
               | all can handle it.
               | 
               | 2. I have doubt that any broadband company would openly
               | admit to not being able to handle the extra load.
        
               | MiroF wrote:
               | > 2. I have doubt that any broadband company would openly
               | admit to not being able to handle the extra load.
               | 
               | Thank you! Found this entire thread very odd.
        
             | oblio wrote:
             | That's what they say now. Give them a few weeks and they'll
             | start squealing. Every ISP oversubscribes for consumer
             | segments. In the UK I guess not enough people are
             | quarantined.
        
               | rossmohax wrote:
               | Some ISPs like Andrew & Arnolds don't oversubscribe, but
               | they dont have unlimited plans either
        
               | philjohn wrote:
               | That has changed _somewhat_ of late. With WBC there 's no
               | more "fixed" contention ratios and you pay for the last
               | mile and then peer at national aggregation pops.
               | 
               | It's a far cry from the 50:1 IPStream product.
        
               | toyg wrote:
               | _> In the UK I guess not enough people are quarantined._
               | 
               | A bit of that, and also probably a bit that their network
               | needs and expectations, even when self-isolating, are
               | lower than in the suburbs of tech-intensive Seattle.
        
             | op00to wrote:
             | Just note, in your service contract the measure of whether
             | service is working or not will likely be limited to being
             | able to reach your ISPs website. As long as you can do
             | that, it's just the vagaries of the internet, other
             | providers you know.
        
             | megablast wrote:
             | Wow, they SAY they can keep up, that proves nothing.
        
             | h0h0h0h0111 wrote:
             | Log onto the internet at 1900hrs in central London on any
             | normal day and be in for a shock
        
             | MiroF wrote:
             | Well if the companies say so
        
             | jablala wrote:
             | I think that's a porkie, I am with Vodafone (Openreach) and
             | it's completely crippled.
        
         | MaxBarraclough wrote:
         | This question turned up a few hours ago over here [0].
         | Apparently some ISPs are perversely hostile to peering.
         | 
         | [0] https://news.ycombinator.com/item?id=22627764
        
           | sneak wrote:
           | They are incentivized to attempt to charge for paid peering.
           | It's not that perverse, unless you like the internet going
           | fast more than you like money.
        
             | magila wrote:
             | It's perverse because it's harmful to both Netflix and the
             | ISP's customers. The only reason ISPs get away with it is
             | because they hold a monopoly on their user's internet
             | access. If ISPs were subject to competition it would be a
             | no brainer to host a Netflix cache within their network.
        
             | nine_k wrote:
             | Normally when both sides are truly peers, they have
             | valuable traffic to offer to each other, so their mutual
             | payments would mostly cancel out.
             | 
             | Likely some ISPs see themselves as offering more valuable
             | traffic than their competitors striving to peer.
        
         | el_duderino wrote:
         | Not Netflix specific but Cloudflare posted some interesting
         | stats a couple days ago: https://blog.cloudflare.com/on-the-
         | shoulders-of-giants-recen...
        
       | dogma1138 wrote:
       | Does it mean they'll pay me back for the 4K package?
        
         | lm28469 wrote:
         | What if it's still 4k with reduced bit rate ? It's not like
         | netflix 4k looks good anyway, chances are you won't tell the
         | difference
        
           | monkpit wrote:
           | > It's not like netflix 4k looks good anyway
           | 
           | I can definitely see a difference between 1080 and 4K on
           | Netflix. Compared on the same internet connection and
           | streaming device in the same house. One 1080 tv and one 4K
           | tv.
        
             | lm28469 wrote:
             | That's not what I'm saying. Try to watch a 1080p bluray,
             | even on a 4k tv it looks (much) better than netflix 4k.
        
               | selectodude wrote:
               | 100mbit/s h.265 is going to look better than most
               | anything.
        
               | monkpit wrote:
               | I would not compare those two because I don't even have
               | any type of disk player in my house. My only comparison
               | is Netflix vs Netflix.
               | 
               | My point is, you're saying nobody would notice the
               | quality difference if Netflix lowered their quality. I
               | think I would notice a bit.
        
             | [deleted]
        
         | rosybox wrote:
         | You know, right now is not a time to be thinking about your
         | ability to get the luxury service and goods you're used to.
         | It's about us all staying alive and keeping each other alive
         | and making it through this. Maybe you have to do with a little
         | bit less than you're used to, maybe you don't think it's fair
         | because you've paid $5 extra for your extra stream quality.
         | None of us think what's happening is fair, but we have to
         | accept it for what it is. Today isn't yesterday. Get your head
         | straight.
        
           | zuppy wrote:
           | yes it is. i pay for 4k and my country has no problem with
           | internet speed (we do have Gbps connections at home). this is
           | not something we need.
        
           | deft wrote:
           | Can I use this argument to the people/corporations I owe? "Oh
           | just get over it and accept things, it's not yesterday
           | anymore you can't just expect delivery on contracts!"
        
             | pilsetnieks wrote:
             | That's exactly what a force majeure is. It depends on the
             | specific contract and the jurisdiction whether a pandemic
             | counts as one but it very well could.
        
               | pbhjpbhj wrote:
               | Agreeing: If a pandemic isn't a _force majeure_ then wtf
               | is?
               | 
               | Perhaps if you signed up last week, then you could argue
               | they should have foreseen the current situation from
               | then. Prior to that, then it seems "best effort" is all
               | one could or should expect. Perhaps with a monetary
               | credit/refund if the mitigation is less costly than
               | normal service.
        
           | goldenchrome wrote:
           | Please don't be unnecessarily condescending on this forum.
           | They're asking a simple question.
        
             | massysett wrote:
             | I think GP is probably being sarcastic...
        
             | jamiequint wrote:
             | oh for fucks sake, go away.
        
           | [deleted]
        
           | wishinghand wrote:
           | It's not like the employees of Netflix are the downtrodden
           | proletariat. This company that spends billions on content can
           | afford a few refunds.
           | 
           | Now if this was a similar comment directed at a co-op that
           | had fallen on hard times, then your comment would be more
           | appropriate.
        
           | crazygringo wrote:
           | First of all, that kind of tone is not appreciated here.
           | 
           | But beyond your tone, why do you think right now "staying
           | alive" means that a _business_ should be collecting an extra
           | $5 per person, instead of it staying with _people?_
           | 
           | Considering the difficulties many people are going to have
           | making rent etc... it seems like the default sympathetic
           | position here should lie with the _customer_ , not the
           | business. To me, that's "getting your head straight." Siding
           | with the common person over a corporation.
           | 
           | It baffles me how anyone could defend the current situation
           | as an opportunity for more profits that customers should just
           | shut up about.
        
           | frostburg wrote:
           | This is a new and surprising way to argue for corporations
           | against people using a pressing external issue.
        
           | op00to wrote:
           | This is a fake problem, as evidenced by many network
           | operators commenting on Twitter that traffic is only slightly
           | higher. If people are having problems, it's because their ISP
           | has oversubscribed the last mile and are defrauding
           | customers.
        
           | martin8412 wrote:
           | But this is a completely unnecessary measure. Most ISPs in
           | the EU don't have any problems keeping up with the increased
           | demand. To make matters worse most Netflix content is served
           | directly from the ISPs network.
           | 
           | This is a retarded symbolic policy to make it seem like a
           | certain EU politician is doing something, when in fact it
           | makes no difference what so ever.
        
             | pbhjpbhj wrote:
             | How about next Monday, when all of the EU are trying to
             | remote-school and remote-work simultaneously. Will there
             | still be bandwidth to spare? (genuine question, I don't
             | know the answer)
        
           | sgehly wrote:
           | I don't mean to strawman but are you saying luxury businesses
           | should be able to get away with not delivering on what their
           | customers pay for because we are in an unexpected situation?
        
             | miguelmota wrote:
             | I'm no lawyer but I would think that there would be
             | exceptions to their policies in times of crisis
        
             | throwaway936482 wrote:
             | Yes because the luxury business customer's wants to have
             | the UHD they paid a small sum for do not trump other
             | people's needs to be able to work from home in order to eat
             | and keep the real economy working because of a pandemic.
        
               | Hamuko wrote:
               | Now we just need to establish that Netflix streaming is
               | actually hurting working remotely.
        
               | Angelwings93 wrote:
               | that's fine, but how is that a retort to giving someone
               | their money back after you can't provide that service
               | anymore
        
               | afarrell wrote:
               | It's not a retort to that -- It's a retort to the person
               | asking for their money back.
               | 
               | It is saying "what you are upset about does not matter.
               | Don't bother someone else with it", which is both an
               | insult and correct.
        
               | lorenzhs wrote:
               | It's not Netflix that can't handle the load, though. It's
               | your ISP. If there's anyone to be angry with, it's them.
        
               | sgehly wrote:
               | I'm not claiming that Netflix and other services
               | shouldn't help out the ISPs, because you're right that
               | WFH > Netflix, but if they can't deliver what their
               | customers paid for, they should be sending partial
               | refunds.
               | 
               | It's really the issue on the part of the ISPs for not
               | being able to provide enough service to support
               | everyone's internet activity.
               | 
               | If Netflix wants to help them out with that issue they
               | also have to bear the cost of helping them out with that
               | issue.
               | 
               | If a university closes because of the pandemic they sure
               | as hell won't charge room/board, and (if they're kind)
               | won't charge as much for online courses.
               | 
               | The price factor is irrelevant ("a small sum"), and if it
               | is, Netflix should have no problem refunding "a small
               | sum".
        
           | Dumblydorr wrote:
           | So companies can charge for products they can't deliver? Why
           | should consumers bear the full brunt of the contractual price
           | and not receive promised goods? It's not like we are stealing
           | refunds from ordinary folks, these are heartless corporations
           | (in USA) who squeeze every dime they can.
        
             | bluedino wrote:
             | Like the travel industry does with their non-refundable
             | charges?
        
           | dogma1138 wrote:
           | Really? ISP's don't seem to be having issues with bandwidth
           | anywhere, the only party which might be affected by this is
           | Netflix itself since it's costs have likely skyrocketed since
           | the quarantine and self-isolation began.
        
         | akmarinov wrote:
         | Man, if I was paying for me Netflix, I'd be upset...
        
         | unethical_ban wrote:
         | That's truly a good question - they could pull that data
         | quickly and prorate people somehow. Maybe not for a bill
         | already gone out, but perhaps going forward (even if they re-
         | enable it).
         | 
         | I'm not going to knock them for this, given that we're talking
         | about keeping critical infrastructure from being overrun while
         | the remainder of the economy works distributed.
        
           | KevinEldon wrote:
           | You should not knock Netflix at all. The request came from
           | the European Commissioner for Internal Market and Services.
           | Netflix helped out when they were asked to. If Europeans are
           | upset about this decision they need to take it up with their
           | elected officials not Netflix.
        
             | dependenttypes wrote:
             | It was just a request. If any Netflix consumers have an
             | issue with this they should take it with Netflix.
        
         | KevinEldon wrote:
         | No, in the same way that you wouldn't expect a refund if you
         | personally chose to use less than 4K for a stream. In this case
         | Thierry Breton, the European Commissioner for Internal Market
         | and Services, has made that downgrade choice for all Europeans.
        
           | Mirioron wrote:
           | Isn't the EU just lovely?
           | 
           | Question to downvoters: does it make sense that every part of
           | the EU gets this degraded quality even if they have
           | competently built IT infrastructure?
        
           | dependenttypes wrote:
           | > In this case Thierry Breton, the European Commissioner for
           | Internal Market and Services, has made that downgrade choice
           | for all Europeans.
           | 
           | They did not force Netflix to do it. Rather, they asked them.
        
         | bearjaws wrote:
         | Pretty sure they will have a clause in their TOS agreement to
         | the terms of "we cannot control your ISPs network quality, or
         | regulations placed upon us"
        
           | dogma1138 wrote:
           | No one has forced them to do so, not a single ISP seems to be
           | having any issues.
        
         | eganist wrote:
         | Sounds like it's effective immediately, so if you don't like
         | it, cut your plan. No one's on contract.
        
           | whoo wrote:
           | you pay a month in advance
        
             | cortesoft wrote:
             | Well, I hate to tell you the devastating news... you might
             | have to eat the $3 this month.
        
               | read_if_gay_ wrote:
               | It's still bullshit.
        
               | casefields wrote:
               | All you need is a handful of small court claims to wake
               | Netflix up. They'll spend a magnitude more on sending
               | Netflix employees to represent them, than all these
               | prorated refunds would cost.
        
               | DangerousPie wrote:
               | Good luck with your small claims case for $3. Hope you
               | brought your $25 filing fee!
        
               | cortesoft wrote:
               | While the whole world is trying to deal with the worst
               | pandemic in 100 years, you are going to have to adjust
               | your expectation levels for bullshit.
        
               | Invictus0 wrote:
               | The technical needlessness of this decision has been
               | thoroughly reviewed in this thread; therefore this is
               | just a fear-based decision because of the panic. Why
               | should anyone tolerate pointless moves like this to
               | appease people that are panicking?
        
               | miguelmota wrote:
               | It's not a fear based decision. ISP companies sell more
               | bandwidth than is actually available during peak times
               | but because of everybody staying home now their services
               | are oversubscribed creating slow downs or outages.
        
               | dogma1138 wrote:
               | The ISPs came out and said bandwidth isn't an issue.
        
               | miguelmota wrote:
               | Is there a link to the source? (not that I don't believe
               | that but I just want to know the details)
        
               | dogma1138 wrote:
               | I don't think it's a fear based decision, it would
               | without a doubt reduce their costs considerably.
               | 
               | Netflix runs on AWS and while they are paying a special
               | rate they are still paying through the nose.
               | 
               | Netflix is operating at a loss, has a mountain of debt
               | and it's most profitable when people maintain their
               | yearly sub and binge 1 show ever 2-3 months basically the
               | same way gyms make their money you pay for a year, go for
               | 3 weeks in January a week before easter, few more weeks
               | in late May - June and maybe then a bit after
               | thanksgiving.
               | 
               | Also I asked Netflix chat if this will be applied in the
               | UK they told me yes but also told me 2 interesting
               | things.
               | 
               | 1) It will not affect all customers all the time, 2) it's
               | up to 25% bitrate cut.
               | 
               | I have a very strong suspicion that what Netflix is doing
               | is basically a population wide A/B study on how reduction
               | in bitrate will affect viewing habits during a time when
               | people aren't likely to unsubscribe from their service.
               | 
               | This will be quite invaluable to Netflix especially if
               | they'll will find out things like different countries and
               | different user profiles may have different tolerances to
               | lowered bitrates.
               | 
               | I don't care if people would think this is a tin foil hat
               | conspiracy anyone who's thinking that Netflix would not
               | have the data profiling how every user reacts to this
               | change which could allow them to tweak bitrates on a per-
               | user basis in the future hasn't seen any of their talks
               | about just how they use viewer data to tailor their
               | service.
        
               | lorenzhs wrote:
               | Netflix is not serving streams through AWS. They use AWS
               | for everything _except_ serving streams. They 're
               | spending around 15 billion per year on content, bandwidth
               | costs are _far_ lower than that.
        
               | cortesoft wrote:
               | This is not how Netflix distributed their content at all.
               | Most ISPs use their open connect system, which places a
               | Netflix box inside their network. Content is streamed
               | from there, which is cheaper for both the ISP and
               | Netflix.
               | 
               | https://openconnect.netflix.com/en/
        
               | martin8412 wrote:
               | If you subscribe to an ISP of a decent size, then most of
               | Netflix content is served directly from your ISPs
               | network. Netflix has servers at edge locations all over
               | the world. They want to serve as little content as
               | possible from Amazon.
        
               | MaxBarraclough wrote:
               | I'm fairly sure they don't serve _any_ content from
               | Amazon.
               | 
               |  _edit_ I 'm pretty confident I'm right:
               | https://www.computerworld.com/article/3427839/ten-years-
               | on--... , https://arstechnica.com/information-
               | technology/2016/02/netfl...
        
               | read_if_gay_ wrote:
               | Yeah, but not this kind of bullshit. How is COVID
               | stopping Netflix from lowering their rates accordingly?
        
               | afarrell wrote:
               | Taking actions like changing billing code requires time
               | and effort.
               | 
               | COVID-19 requires spending time and effort on lots of
               | things.
               | 
               | Everything has an opportunity cost.
               | 
               | Spend time and attention on things that matter.
        
               | Hamuko wrote:
               | Considering how often Netflix has jacked up my plan
               | prices, I imagine they already have the billing code in
               | place.
        
               | Avamander wrote:
               | The pandemic doesn't affect what are good business
               | practises. I understand that Americans might be more
               | lenient in those terms, but Europeans tend not to be.
        
               | miguelmota wrote:
               | I assure you that Americans are just as annoyed as
               | Europeans when it comes to abrupt changes in service.
        
               | leetcrew wrote:
               | are you serious? not offering a refund when you fail to
               | deliver the product is something that makes americans
               | absolutely furious. it's one of the only sacred consumer
               | protection issues here. I've already received billing
               | credits or refunds for every service I'm subscribed to
               | that's halted for coronavirus.
        
               | _squared_ wrote:
               | $3? Where I live (in Europe) the 4K plan is 15.99EUR a
               | month. That's $17 USD. I pay less for my phone's data
               | plan!
        
               | isoskeles wrote:
               | What's the next tier below that? Now subtract the one
               | number from the other number, it should be less than
               | 15.99.
        
             | pbhjpbhj wrote:
             | I'd be pretty sure they'd refund you in Europe?
        
               | jessaustin wrote:
               | Aren't we talking about Europe?
        
               | pbhjpbhj wrote:
               | Yes. Did they ask for a refund for unused services as
               | part of their cancellation? It sounded more like they
               | were just moaning (my fave past-time!).
               | 
               | The "Europe" qualifier seemed necessary as many people on
               | here aren't in Europe.
        
         | throwaway55554 wrote:
         | Why would they? Do they pay you back when your ISP can't
         | provide enough bandwidth for 4K? How much is 4K on top of
         | regular Netflix service? Is it worth worrying about?
        
           | Hamuko wrote:
           | > _How much is 4K on top of regular Netflix service?_
           | 
           | 4 euro a month (or 33% increase).
        
           | izacus wrote:
           | Why would they? Because they charge extra for it and they're
           | themselves have stopped providing this service.
        
             | pbhjpbhj wrote:
             | >and they're themselves have stopped providing this service
             | //
             | 
             | Is it them, or is it overselling by ISPs?
        
               | sp332 wrote:
               | There's no evidence the ISPs were overloaded by Netflix
               | traffic recently. Note that this conversation was with
               | politicians, not ISPs.
        
             | shawabawa3 wrote:
             | The EU commission stopped them providing 4k, not netflix
        
             | throwaway55554 wrote:
             | Weren't they told (or asked) to?
        
       | tomaszs wrote:
       | Lately i was looking for internet transfer data for last, say, 60
       | days per day to confirm / reject claim transfer is higher now in
       | Europe. But couldnt find it. And broken Google results does not
       | help much. Do you know of any of such resources?
        
       | axegon_ wrote:
       | That explains a lot. Fair enough though
       | 
       | > But it said viewers would still find the picture quality good.
       | 
       | I beg to differ and I'm watching on my tablet in bed and it
       | reminds me of the Avi files we used to watch on lan networks in
       | the 90s.
        
         | Fiveplus wrote:
         | Are you in Europe? I'd love to know how are services like Hulu
         | or YouTube holding up?
        
           | Macha wrote:
           | Hulu is a US exclusive service.
           | 
           | YouTube is unfazed.
        
       | schnable wrote:
       | Interesting counterpoint to the "broadband is so much better in
       | Europe" trope. Unless of course we are under strain here in the
       | US as well....
        
         | Avamander wrote:
         | Such a blanket reduction is stupid, yes.
        
         | this_user wrote:
         | Europe is not a single county, and Internet connections are
         | widely different for a variety of reasons. On one end of the
         | spectrum you have the Nordic countries where the average
         | connection has > 20 Mb/s, and at the other end of the spectrum
         | you have Italy, Greece, Turkey, Cyprus where it is below 10.
        
         | alkonaut wrote:
         | There are many aspects of good broadband (Competition, fiber
         | access in rural areas etc). Europe is also a group of very
         | different countries. There are many countries where most rural
         | areas still rely on DSL connections, for example.
        
         | _jal wrote:
         | 'Better' can mean multiple things.
         | 
         | I'm pretty sure you'd agree that paying 1/3rd of what you pay
         | now for the same bandwidth is 'better'.
         | 
         | Is there sufficient idle capacity to handle an nearly-overnight
         | transition to whatever the load is now? I don't know, but
         | suspect most ISPs are going to keep similar capacity buffers -
         | nobody sells end consumers non-oversubscribed pipes.
        
         | reallydontask wrote:
         | I've just run four different speed tests and all say that I'm
         | getting ~100/10 which is what my ISP advertises (Virgin Media
         | in the UK)
         | 
         | One of them shows a ping of 27 ms (I think it's normally ~ 10
         | ms)
        
         | rsynnott wrote:
         | The US response has so far been fairly muted, with a few
         | notable local exceptions. There are a lot more people stuck at
         | home in Europe.
         | 
         | In practice, though, at least in Ireland there's been little
         | obvious problem, though you can definitely see an increase:
         | https://www.inex.ie/ixp/statistics/ixp
        
           | cortesoft wrote:
           | Pretty much all of California is stuck at home, and
           | California has 40 million people... that would be the 8th
           | largest country in Europe.
        
             | rsynnott wrote:
             | Shelter in Place is basically just the Bay Area, right? And
             | a lot of people still seem to be leaving the home for work
             | there; notoriously, people are still making Teslas!
             | 
             | Also, California is mostly fairly urbanised and well-off.
             | If Germany was the only place in Europe where people were
             | being discouraged from leaving the home, this would be less
             | of a concern. This is really targeting places, especially
             | rural places, with poor infrastructure.
        
               | cortesoft wrote:
               | I am in Los Angeles, and we have been told to stay home
               | except for absolutely necessary trips to grocery stores
               | or doctors.
               | 
               | Also, there are very large parts of California that are
               | rural.
        
               | rsynnott wrote:
               | > Census 2000 found California's rural population totaled
               | 1,876,753 persons
               | 
               | That's about 5%, which is pretty low.
        
             | desas wrote:
             | It'd probably be the 6th largest in the eu. Smaller than
             | Italy, France and Spain which all have lockdowns.
        
           | monkpit wrote:
           | Does anyone know if something like this graph exists for the
           | US? I tried googling for one but I'm not sure of the right
           | search terms to use.
        
             | rsynnott wrote:
             | It's a neutral exchange. Note that it doesn't give the
             | whole story; really big players like Netflix may have
             | hardware directly in some of the ISPs and bypass the
             | exchange completely.
             | 
             | The US doesn't have many significant neutral exchanges, but
             | here's one: https://www.seattleix.net/statistics/
        
               | trigger wrote:
               | Possibly, but Netflix do peer in INEX,
               | https://www.inex.ie/ixp/customer/detail/103
        
               | rsynnott wrote:
               | They do, but they likely also have equipment in many of
               | the ISPs.
        
           | gonesilent wrote:
           | FCC is handing out extra radio spectrum as fast as it can.
           | Took a bunch of white space channels gave them to TMobile.
           | Letting some stay on 3.5ghz little longer before selling it
           | off.
        
         | ketzu wrote:
         | Isn't the trope "broadband is better somewhere else" for most
         | places? Anecdotally, most people I know complain about the
         | connection where they live.
        
           | ksec wrote:
           | I have never heard any body complain about broadband speed
           | from Japan, South Korea or Hong Kong. For parts of Europe,
           | Such as Finland, Norway or Sweden are also mostly problem
           | free.
           | 
           | I then decide look up their average Internet speed [1], and
           | turns out they are all in the Top 10.
           | 
           | [1] https://en.wikipedia.org/wiki/List_of_countries_by_Intern
           | et_...
        
             | nicolas_t wrote:
             | I live in Hong Kong and I always complain about my
             | broadband speed. I get 1GBPs but actually it's not true,
             | the link to US is limited and is rather small given how
             | many people use it so connections speed outside of HK is
             | around 80mbps much much slower than I had in Europe or
             | Japan.
             | 
             | And the contract is for 24 months minimum, so if you leave
             | the country before the end, you end up having to pay for
             | the rest of your contract.
             | 
             | But, in general, US ISPs are particularly bad in my
             | experience (and worse even than HK)
        
           | throwaway894345 wrote:
           | Europeans seem pretty proud of their Internet, at least
           | relative to the US, for example:
           | https://news.ycombinator.com/item?id=22631036
        
             | agumonkey wrote:
             | it's mostly the cost/quality ratio, it's not asia levels of
             | modernity (they seemed to be the first on most things) but
             | it's accessible and stable
             | 
             | on the other hand the web is filled with horror stories
             | emanating from C....st customers.
        
             | Hamuko wrote:
             | As a European, I'm quite happy with my Internet
             | connections.
        
           | jbarberu wrote:
           | Moving from Sweden to the US (Florida) I can't say I've
           | noticed much of a difference in connectivity. 100, 200, 300 &
           | 1000MBps is readily available in both places but usually
           | around at 3x the price in the US.
           | 
           | Rural America seems to be an entirely different story.
        
             | zbrozek wrote:
             | Silicon Valley here. My options are 20/1 DSL or cell. I
             | chose cell.
        
             | smkellat wrote:
             | And my part of Rural America was supposed to have a local
             | government broadband taskforce meeting next Tuesday. The
             | county commissioner concerned won't reply saying whether
             | the meeting is canceled or not though the emergency
             | declaration said county offices are closed to the public. I
             | sent the commissioner a message imploring him to find a way
             | to keep the matter going as there will be an end to this
             | crisis and our decaying, limited, legacy infrastructure
             | that the local broadband incumbent is not investing in is
             | holding us back.
             | 
             | I'm not holding my breath.
        
             | jcims wrote:
             | 15M down / 768k up checking in from rural america. I have
             | to stop my camera on video conferences if i want to talk.
        
               | jbarberu wrote:
               | Ouch :(
               | 
               | Just checked, and at the address I left in Sweden I could
               | have gotten a 1.2GBps for ~$60/mo, almost what I pay for
               | 100MBps here...
        
               | notJim wrote:
               | My parents have been trying to get high speed internet
               | for years. They're in a semi-rural, but suburbanizing
               | area. They are surrounded by houses that have cable, but
               | their house is older so it doesn't have it.
               | 
               | They had microwave for a while, but it didn't work in bad
               | weather, and then the trees got too tall. They've finally
               | resorted to _paying the cable company_ thousands of
               | dollars to bring cable to their house. It 's such a
               | ridiculous opaque process though that my mom basically
               | has to stalk cable vans in her area and give the tech an
               | earful to get status updates. The good techs know how
               | shitty the process is, and one even gave her his personal
               | phone number. However, it's not his department, so his
               | ability to make things happen is limited.
               | 
               | She made the payment back in November, they got permits
               | in January, and she hasn't heard from them since. I asked
               | about how to get this done on DSLReports a while back,
               | and the answer was to just keep calling them over and
               | over and over, because every now and then you'd find
               | someone with a clue.
        
               | jcims wrote:
               | I'm probably going to end up dropping $8-10k into a tower
               | and point to point microwave links to two different
               | cities. The ISP i'm on now wants $30K to put fiber in my
               | house, but their network is so bad at the edge that i'd
               | still need to get a loop to something else to get
               | reasonable performance.
               | 
               | I'd still do the tower and resell b/w to recoup some of
               | the costs.
        
           | ksec wrote:
           | There should be a mandate that all new buildings should have
           | Fibre Optic cables laid out just like electronics wires and
           | Water pipes.
           | 
           | Or even just a separate pipe for either Ethernet or Fibre
           | Cables.
        
         | unixhero wrote:
         | You will
        
         | bobthepanda wrote:
         | I feel like when people are arguing that point, they are
         | arguing about broadband _competition_. In most US markets your
         | choices are not great and /or are expensive, and if you are in
         | a market with limited competition there is often not a reason
         | to invest in the network.
        
         | bilekas wrote:
         | > "broadband is so much better in Europe" trope
         | 
         | Interesting how ISP's outside of the EU are uncapping their
         | data limits all of a sudden..
         | 
         | So when people (me included) say it's better in Europe, its
         | because the vast majority of us are not capped.. In normal
         | times.
         | 
         | Sources : https://www.theverge.com/2020/3/12/21177538/att-
         | broadband-in...
         | 
         | https://www.itnews.com.au/news/telstra-follows-optus-with-ex...
        
         | Youden wrote:
         | It's not a counterpoint. Netflix's actions, from a network
         | perspective are not neccessary, at least not Europe-wide. My
         | ISP is more than able to cope with it. I've been checking at
         | peak times and I can consistently saturate my gigabit
         | connection piping traffic to/from Amsterdam, about 800km away.
         | 
         | Maybe Netflix feels the need for its own business reasons (e.g.
         | it pays for some of its bandwidth and now users are using
         | enough that they're unprofitable) but it's not needed to ensure
         | the integrity of Europe's networks.
         | 
         | Were it necessary, the ISPs can simply shape Netflix and let
         | adaptive bitrate take care of the user experience, the same way
         | mobile ISPs do in the US.
        
         | refurb wrote:
         | I had the exact same thought. I was under the impression that
         | Europe had much more robust broadband infrastructure and a
         | surplus of capacity, compared to the US.
        
           | Hamuko wrote:
           | Finland at least has uncapped mobile connections up the
           | wazoo. Also the highest amount of mobile data per head in
           | 2016 at least:
           | https://cdn.statcdn.com/Infographic/images/normal/11448.jpeg
           | 
           | Edit: same for 2018 as well:
           | https://www.statista.com/statistics/956188/monthly-mobile-
           | da...
        
           | rsynnott wrote:
           | On average, yes, probably. But both the US and Europe have
           | areas (especially rural areas) with very poor coverage, and
           | in much of Europe most people are staying at home at the
           | moment, to a much greater extent than in the US.
        
         | MrSouth wrote:
         | This move is just a solution in search of a problem. We still
         | have better internet than you in ALL places, including mobile
         | connectivity, literally everywhere. I can say fiber to the home
         | 250/250 & coax 500/500 dominate the market. There is pumped up
         | ADSL everywhere country-side. This move is coming unilateraly
         | from a person who doesn't understand internet and woke up and
         | had to be busy with something. Many IX report a slight increase
         | in capacity, from 10% to 20%.
        
           | aembleton wrote:
           | Fibre to the home definitely doesn't dominate the market in
           | the UK!
           | 
           | Maybe we're far behind the rest of Europe but as we are part
           | of Europe, then it isn't that great 'literally everywhere'.
        
           | Symbiote wrote:
           | You can't generalise all of the European Union like that.
        
         | bjoli wrote:
         | I pay $30 for 250/100 and i live 20 minutes outside a town if
         | 120k in a small community of 25 houses, about 7 km from the
         | nearest store of any kind.
         | 
         | Is that competitive? I have no idea. I could however chose from
         | around 10 ISPs that all have to compete in the network, which I
         | understand is quite rare on the other side of the pond.
        
           | aembleton wrote:
           | Where are you? There are many different deals across Europe;
           | many aren't as good as what you have.
        
       | mindslight wrote:
       | Kodi and mpv continue to work as normal...
        
         | olyjohn wrote:
         | My stash of BluRay rips are still working at full quality as
         | well.
        
         | karatestomp wrote:
         | Jellyfin is _really_ nice if you have a semi-powerful, wired-
         | network machine to run it on. Former Kodi user, now a convert.
         | 
         | Kodi on an Rpi makes a good cast target for it, though.
        
           | Hamuko wrote:
           | I've gone for Infuse and Apple TV 4K, since I haven't been
           | able to find anything as fast as the 4K Apple TV that's not
           | an actual computer.
        
           | slenk wrote:
           | I am using Emby, since that seems to be the only one of those
           | platforms that can handle IPTV
        
           | mongol wrote:
           | What is semipowerful, approximately?
        
       | softwarejosh wrote:
       | i severely lucked out being in a college town during all this, so
       | many people just left the town, our networks are blazing :P
        
       | N0RMAN wrote:
       | So they are throttling because they can't fulfill the demand and
       | want to save money on network traffic?
        
       | StreamBright wrote:
       | Torrent as means of distribution would have been just perfect for
       | the bandwidth.
        
       | gandalfian wrote:
       | So they are rolling out gigabit fibre in homes but 5mbs is
       | overloading the system?
        
         | mabbo wrote:
         | Everyone's road is big enough to drive to their home, yet if we
         | all got on the same highway at once it would be a traffic jam.
        
         | Hamuko wrote:
         | Just because they're selling you Gigabit, doesn't mean that
         | they actually have the capacity to provide you a guaranteed
         | Gigabit pipe. They're overprovisioning their network and hoping
         | that not enough people want to max their connection out at the
         | same time.
        
           | op00to wrote:
           | In other words, a bill of goods.
        
       | sniperjzp wrote:
       | This is interesting, would YouTube cut the quality too? If no,
       | does this mean Netflix has much higher traffic than YouTube?
        
       | navidr wrote:
       | It is kind of unrelated to this, but I am asking maybe somebody
       | could help me. Do you guys know where can I read and learn more
       | about the details of the Netflix network? I looked at their
       | technical blog, but I wanted something more detailed and
       | technical. Is there something like Netflix research papers (e.g.
       | Google published Bigtable IIRC).
        
         | rckclmbr wrote:
         | Its not a whitepaper, but look into OpenConnect, since i
         | believe thats how they serve a majority of traffic
         | 
         | https://openconnect.netflix.com/en/
        
       | vimslayer wrote:
       | This is totally offtopic but since bunch of people are talking
       | about torrenting here I figured I'd ask - are you getting
       | subtitles from somewhere?
       | 
       | I think my English is pretty good but still watching shows
       | without subs feels like it takes more work and doesn't let me
       | focus on the content.
       | 
       | I used to use opensubtitles.org but it's gotten from difficult to
       | use to impossible to use due to all the popups and crap like
       | that.
        
       | bilekas wrote:
       | I was working with a semi-competitor of Netflix a few years back
       | and their tech is great of course, their product offering is
       | amazing, but their real magic is with their contracts with ISP's.
       | 
       | I don't know the details of the contracts of course, but they are
       | likely to get a dedicated bandwidth within the ISP, if that comes
       | under strain, of course, that contract comes into play. So I
       | think it's not just the datacenters involved..
        
         | ilogik wrote:
         | https://openconnect.netflix.com/en/
        
       | ChrisArchitect wrote:
       | similar to the other discussion thread about this.... what is
       | this based on? Who's pressuring who to get a meeting with Netflix
       | to make this kind of request?
        
       | syntaxing wrote:
       | Kind of off topic, but has anyone used Nvidia's Shield TV "AI
       | Upscaling"? Super curious if it would make the viewing experience
       | better for situations like this.
        
       | BenJong-Il wrote:
       | A few months ago there was blog post posted here from a guy
       | making movie reviews. In the blog post he described how he
       | managed to get 4k Netflix screenshots on his Chromecast. The
       | effort he made was enormous and involved reverse engineering the
       | Netflix data protocol (I probably worded this wrong).
       | 
       | When doing that he found out that Netflix streaming in 4k isn't
       | actually 4k.
       | 
       | Again not exactly sure how this worked but that was the result.
       | And he put some kind of device between the Chromecast and the TV.
       | And at the end of the post he shared his top movies of the year
       | or in the previous post.
       | 
       | Does anyone know what I am talking about? I've thought about this
       | pist several times in the past weeks.
        
         | Youden wrote:
         | It looks like he didn't reverse-engineer the Netflix data
         | protocol. What he did is use a HDCP-stripper box to get access
         | to a raw decoded HDMI signal. The HDCP-stripper also had a
         | screenshot function which he used to get snapshots of the video
         | he was playing.
         | 
         | He also monitored how much network traffic was being used while
         | playing Netflix videos to get an estimate of the bitrate that
         | was being played. The 4K videos were consistently around
         | 18Mbps, which is reasonable.
         | 
         | FWIW, you can (normally) get a HDCP stripper from AliExpress
         | for $10. This isn't particularly exotic hardware.
        
         | DavidVoid wrote:
         | On a related note, if you watch Netflix in Chrome or Firefox
         | then you're only getting a resolution of 720p.
         | Google Chrome             Up to 720p on Windows, Mac, and Linux
         | Up to 1080p on Chrome OS         Internet Explorer up to 1080p
         | Microsoft Edge up to 4K*         Mozilla Firefox up to 720p
         | Opera up to 720p         Safari up to 1080p on Mac OS X 10.10.3
         | or later              *Streaming in 4K requires an HDCP 2.2
         | compliant connection to a 4K capable display,          Intel's
         | 7th generation Core CPU, and the latest Windows updates.
         | Check with the manufacturer of your system to verify
         | specifications.
         | 
         | From: https://help.netflix.com/en/node/23742
         | 
         | I really wish they'd just allow up to 4K streaming on all main
         | browsers. The Windows 10 app is awful and very buggy for multi-
         | monitor setups. The two main issues I run into with it are:
         | 
         | 1. The video will stutter unless I set both my monitors to the
         | same refresh rate. As you can imagine, it's somewhat annoying
         | to have to lower the refresh rate of my main monitor from 144Hz
         | to 60Hz whenever I want to watch Netflix.
         | 
         | 2. When playing in fullscreen on one monitor, the video will
         | randomly minimize if I interact with _any_ applications on my
         | second monitor! So if I want to look something up online or
         | whatever as I 'm watching, I _have to_ switch to windowed mode
         | or I risk having the video just minimize and mute itself.
        
           | marzell wrote:
           | Microsoft _really_ wants users signed in to a Microsoft
           | account on Windows. One of their main leverages for this is
           | encouraging people to use the app store in Windows, which
           | doesn 't fully work if you're just logged in to a local
           | account
        
             | valvar wrote:
             | It doesn't? Seems to work fine for me...
        
           | BenJong-Il wrote:
           | That sounds awful.
           | 
           | I'm on MacOS Mojave and the main issue I have with Netflix is
           | that every few minutes there is a white flash for a few ms.
           | In Safari and Chrome if i remember correctly. But I never
           | investigated that as I don't stream a lot.
        
           | MaxBarraclough wrote:
           | Also, for 5.1 surround sound, no browser will do, you must
           | use the Windows 10 app. (That's if you're playing from a PC,
           | of course.)
           | 
           | https://help.netflix.com/en/node/14163
           | 
           | > I really wish they'd just allow up to 4K streaming on all
           | main browsers
           | 
           | Do all the major browsers support this?
        
           | jandrese wrote:
           | Note that if you pirate 1080p or 4k content you'll always get
           | the full resolution you asked for.
        
             | DavidVoid wrote:
             | Not always at a great bitrate though.
             | 
             | I haven't really torrented anything in a while but I doubt
             | there are many 20GB+ Blu-ray quality rips out there that
             | you can download in a reasonable amount of time.
             | 
             | EDIT: after reading the replies I stand corrected; it seems
             | like there are some better quality uploads out there than I
             | thought.
        
               | kodt wrote:
               | There are plenty, 30-40GB uncompressed BluRay remux rips
               | are very common. Will download in under 15 minutes.
               | 
               | You can also find uncompressed 60-70GB UHD rips.
        
               | fredoliveira wrote:
               | You'd be very surprised.
        
               | capableweb wrote:
               | > reasonable amount of time
               | 
               | Depends very much on your own bandwidth. For someone with
               | 400Mbps, 20GB+ doesn't take that long time to download in
               | the end, especially popular torrents.
               | 
               | But then again, not many have that kind of bandwidth
               | available.
        
               | deno wrote:
               | Availability aside (bluray rips are a thing), most people
               | can't tell the difference between FullHD and 4K at all,
               | at least in moving pictures[1]. I doubt bitrate will make
               | much difference on top of that, as long as you start from
               | some reasonable value.
               | 
               | I seriously can't tell the difference between a very low
               | quality YIFY rip and a proper Bluray. If you freeze frame
               | they both look bad, and when they're moving they both
               | look great. I've done this as an experiment multiple
               | times and it's like judging wine... There's a threshold
               | you need to pass but beyond that you quickly run into
               | diminishing returns.
               | 
               | [1] BTW most movies are still mastered or partially
               | mastered (SFX) at 1080p still, and even if they're true
               | 4K you get high quality downscale to 1080p for free. But
               | really most 4K movies are still upscaled from 1080p.
        
               | Bnshsysjab wrote:
               | I'd rather see 60-144hz before any increases in
               | resolution above 1080p and maybeeee 4K.
               | 
               | I think lower quality rips show themselves a bit more on
               | high quality playback devices, but I generally don't hit
               | low quality releases purely for Snob factors so I could
               | be wrong.
        
               | dylz wrote:
               | Are movies actually made in 144 FPS?
        
               | gowld wrote:
               | Movies look like garbage in >30fps.
               | 
               | That's why moviemakers beg audiences not to do frame
               | interpolation.
        
               | kingo55 wrote:
               | Using Sonarr you can specify minimum bitrates to
               | download. It fetches content automatically in the
               | background for you.
        
               | MiroF wrote:
               | Very common.
        
               | Lammy wrote:
               | At least it will be the same bitrate every time :)
               | 
               | The keyword you should be searching for is "remux", as in
               | identical video/audio streams to a BD but in a new
               | container (probably MKV).
        
             | dragonwriter wrote:
             | If you pirate it originally yourself, sure.
             | 
             | Pirated content from other people that lies about what it
             | is isn't unheard of, though.
        
               | colonwqbang wrote:
               | Not unheard of, but uncommon. Typically the uploader will
               | list the particulars of his precious file in extreme
               | detail. Video resolution down to the pixel, framerate,
               | mean bitrate and the exact settings and version of the
               | libx264 codec software used...
        
               | skeletonjelly wrote:
               | Depends on your sources!
        
             | kingo55 wrote:
             | What a joke. We're punished for being paying customers.
             | 
             | It's like the oppressive DRM that hurts actual paying
             | customers of games rather than the pirates who circumvent
             | it.
        
               | gowld wrote:
               | And shoplifting is also easier than waiting in line at
               | checkout.
        
               | majewsky wrote:
               | That's true as a quip, but what's also true is that
               | piracy flourishes if and only if there are no comfortable
               | means of obtaining content legally. Music piracy was a
               | big thing until it basically dropped dead from one day to
               | the other when music streaming services like Spotify
               | packed all music into one easy subscription. I would also
               | say that movie piracy also dropped significantly when
               | Netflix subscriptions became mainstream (not necessarily
               | in terms of number of available movies, but certainly in
               | terms of market share).
        
               | tazjin wrote:
               | This is generally how the media industry works. Paying
               | for content (online at least) is almost always more
               | complex, less flexible and lower quality.
               | 
               | Add to that the various geographical restrictions (have
               | the audacity to live outside of the US? No content for
               | you!) and piracy becomes quite attractive.
        
               | Bnshsysjab wrote:
               | This started with DVDs that had unskippable anti piracy
               | messages that piracy tools would either bypass or
               | automatically enable skippability.
        
           | ehsankia wrote:
           | Wow, they should really make that clearer, especially since
           | IIRC they charge for 4K streaming...
           | 
           | This is probably how they get away with providing 4K without
           | destroying their network: by making people think they are
           | getting 4K when most are really are just watching 720p
        
             | iso947 wrote:
             | If you don't realise it's not 4K, maybe it's not worth the
             | extra cost
        
               | TomMarius wrote:
               | Yeah, that's why they should say something. I was not
               | aware I was getting lower quality, I thought the movies
               | look awful.
        
               | gowld wrote:
               | Why are you paying for it?
        
             | [deleted]
        
           | Zopieux wrote:
           | These numbers seem to roughly map DRM "security levels" and
           | allowed resolution levels. Basically, on platforms that
           | support hardware Widevine (or some other DRM product) ie.
           | "strongest security", 1080p+ is allowed, as there is a low
           | risk of the warez Scene(tm) being able to tap the decrypted
           | media - HDMI splitters that can strip HDCP 2.2 are hard to
           | come by.
           | 
           | On platforms with only software DRM (tl;dr an obfuscated
           | binary blob distributed along your browser that does some
           | form of AES decryption), only low resolution streams are
           | available because there is a good chance some folks somewhere
           | have tooling to intercept the decrypted media.
        
           | mikkelam wrote:
           | This is really driving me nuts... Netflix is consistently
           | giving me subpar resolution in firefox. It's quite rare that
           | I even get 720p. Yet switching to microsoft edge, boom
           | suddenly it's great.
           | 
           | There used to be some extensions to switch the resolution up
           | on chrome and firefox, but I do believe they're not working
           | anymore.
           | 
           | Another case for piracy I guess.
        
             | Fripplebubby wrote:
             | > Another case for piracy I guess.
             | 
             | The notion here is, because of these annoying steps and
             | gotchas, there will not be 4k rips of their content
             | floating around. I don't keep up on the piracy scene these
             | days but I have to imagine that it can still be done, as
             | with the setup from the blog. So goes the story of DRM, it
             | is a painful step that doesn't quite prevent piracy - but
             | if you're netflix or other streaming services, you're
             | working closely with the implementors of the DRM tech
             | (microsoft, widevine, others) and you're not going to just
             | throw in the towel given that it's always a work in
             | progress.
             | 
             | Sometimes there are also licensing requirements around
             | having DRM attached, probably applies to Netflix in certain
             | cases (although less and less these days).
        
             | MaxBarraclough wrote:
             | I believe this is because Edge is capable of decrypting and
             | displaying DRM-protected 4K streams. I don't think it's
             | just Netflix being difficult.
        
             | SCHiM wrote:
             | This is because of DRM integrations. If any part of the
             | chain between netflix and secure memory in your display
             | cannot be verified, or does not meet some standard, you get
             | the degraded experience.
        
             | kevin_thibedeau wrote:
             | Change user-agent to impersonate Edge.
             | 
             | This is why I won't pay for premium resolution upgrades.
             | It's too much of a hassle to ensure the entire video chain
             | is providing what I paid for.
        
               | jdnenej wrote:
               | It's more than that, Edge has far more DRM in it.
        
         | coribuci wrote:
         | > When doing that he found out that Netflix streaming in 4k
         | isn't actually 4k.
         | 
         | Well, after so many people praising streaming i wanted to check
         | what this means. According to wikipedia the server adapts to
         | the clients bandwidth. So you can get UHD with the quality of
         | mpeg1.
         | 
         | > Does anyone know what I am talking about? I've thought about
         | this pist several times in the past weeks.
         | 
         | Yes. That's why i decided that streaming is not really a
         | solution.
         | 
         | It is really amazing how they are selling crap claiming that
         | they have better quality. Damn, even an AM transmission sounds
         | better.
        
         | rwol wrote:
         | This one? https://lars.ingebrigtsen.no/2019/02/14/adventures-
         | in-netfli...
        
           | wmf wrote:
           | There's nothing in there about 4K not being 4K, just some
           | griping about low bitrates.
           | 
           | On computers you can access some debug stats https://www.redd
           | it.com/r/netflix/comments/2fkylx/hidden_netf... and Roku also
           | has it https://community.roku.com/t5/Channel-Issues-
           | Questions/Someh...
        
             | nrp wrote:
             | I think in the end the author's only complaint was that it
             | was difficult to figure out what bitrate the Chromecast was
             | streaming at, is a pretty minor problem. It reads like a
             | complaint post, but that seems to just be the author's
             | writing style.
        
           | BenJong-Il wrote:
           | Exactly! I also just found it. Don't know how I didn't manage
           | to find it before. The comments were quite critical.
           | 
           | https://news.ycombinator.com/item?id=21669234
        
         | itcrowd wrote:
         | I think this is the one you need. Interesting, thanks for the
         | suggestion to search for it!
         | 
         | https://lars.ingebrigtsen.no/2019/02/14/adventures-in-netfli...
        
           | jiveturkey wrote:
           | epic
        
           | ehsankia wrote:
           | I did not read the whole thing, but could it simply be that
           | Netflix detects whatever technique the author is trying to
           | use and that something is up, so it defaults to non-4K
           | streaming?
        
       | gaius_baltar wrote:
       | Best approach is just cancel Netflix (saying this was the reason)
       | and go back to the torrents -- they will still have the best
       | quality.
       | 
       | They are lowering quality (of service or the catalog size, not
       | always video) and keeping or increasing the prices for a while.
       | Using a global pandemic as an excuse is just a new low.
        
         | echelon wrote:
         | Hogging bandwidth is detrimental to everyone, especially
         | emergency personnel. Please don't do this. The government
         | wouldn't ask if there wasn't a need. The alternative is having
         | everyone's internet cut outright.
        
           | leetcrew wrote:
           | > The government wouldn't ask if there wasn't a need.
           | 
           | I wish I lived in this blissful world.
        
           | martin8412 wrote:
           | I'm sorry - I'm sure you mean well, but this is downright
           | false. This is not the US. In most European countries
           | bandwidth is plentiful and this is completely unneeded
           | political intervention based on not understanding technology.
           | ISPs do actually upgrade their infrastructure without it
           | being past collapse in Europe.
        
       | mschuster91 wrote:
       | What an utter joke. This is only needed because unlike the
       | backbone operators who are pushing ridiculous record traffic
       | through the IXs these days and don't even hit any limit on their
       | capability, the last-mile operators have _not_ done any major
       | investments in their infrastructure.
       | 
       | Cable TV internet is horribly oversold - Kabel Deutschland was
       | already infamous, when they got bought up by Vodafone shit got
       | even worse. DSL ... let's just say most of Germany is happy to
       | have 16/1 ADSL. I have 100/10 FTTB via M-net and even they have
       | load problems.
       | 
       | Cellphone internet is even worse but as data is horribly
       | expensive in Germany no one dares streaming Netflix over that
       | anyway...
       | 
       | tl;dr: it's not Netflix fault, it's last mile telcos who have
       | done jack shit the last decade to build out new FTTP infra
       | coupled with appropriate uplink capacity to the nearest IX, but
       | people are too dumb to understand this and blame Netflix instead
       | of directing their anger towards politicians and telcos where it
       | belongs!
        
         | dewey wrote:
         | > Cellphone internet is even worse but as data is horribly
         | expensive in Germany no one dares streaming Netflix over that
         | anyway...
         | 
         | Luckily we have net-neutrality infringing features like
         | Telekom's "Stream On" where it's included /s
        
       | [deleted]
        
       | bmmayer1 wrote:
       | Isn't this sort of rationing exactly the thing that anti-Net
       | Neutrality advocates have been warning about?
        
         | BurningFrog wrote:
         | Can't tell if that "anti-" should be there or not...
        
         | Hamuko wrote:
         | There might be special circumstances afoot.
        
         | codazoda wrote:
         | I don't think so. This is one company reducing the quality of
         | their own content.
        
         | coffeefirst wrote:
         | No, that would be the ISP playing "you can't use Netflix or
         | Zoom unless you pay for Super Premium." This is the services
         | themselves downgrading to handle the highest peak service they
         | will ever see.
        
           | op00to wrote:
           | Not just that. Eyeball network ISPs also shake down companies
           | like Netflix with extortionate fees when peering points are
           | overloaded to upgrade the connection.
        
         | zymhan wrote:
         | Net neutrality is the idea that your ISP shouldn't deprioritize
         | content from someone else in order to benefit their own
         | competing service.
         | 
         | For example, Comcast not counting their on-demand, over the
         | internet, streaming against your data cap. Whereas watching
         | Netflix/hulu/etc would count against it.
        
       | rococode wrote:
       | I've been having major internet issues lately (Seattle area),
       | have had 4 techs come try to figure it out. Yesterday's tech
       | finally correctly diagnosed the problem as happening before the
       | connection reaches our home but was unsure of the cause. He
       | called his supervisor to investigate, and they found that the
       | capacity for our neighborhood's node was nearly at 100%, while
       | ideally it should always be under 80%. Fortunately they said
       | they'll be able to fix it within a few weeks by doing a node
       | split. The tech mentioned he'd never heard of capacity issues
       | before in his ~20 years as a tech and that some smaller ISPs have
       | been having issues keeping their internet up and running at all.
       | 
       | I've been tracking the performance with PingPlotter, if you're
       | curious how bad it is right now here's the last 10 minutes:
       | https://i.imgur.com/AnUqv3j.png (red lines are packet loss)
       | Pretty interesting how current circumstances are pushing even
       | tried and tested infrastructure to their limits.
        
         | texthompson wrote:
         | If you didn't know, that 80% number is probably the result of
         | Little's Law. That's the result where if your demand is
         | generated by a Poisson process, and your service has a queue,
         | 80% utilization of the service is where the probability of an
         | infinite queue starts to get really high. People
         | 
         | Here's a nice blog post about the subject:
         | 
         | https://www.johndcook.com/blog/2009/01/30/server-utilization...
        
           | lxgr wrote:
           | This law does not apply to queueing as encountered in
           | routers. It assumes unbounded queues and a poisson arrival
           | process (i.e. a memoryless channel); both assumptions don't
           | hold for packet routers and senders using congestion control
           | (TCP or otherwise).
           | 
           | There is, however, a high chance of encountering buffer bloat
           | if countermeasures are not taken at the chokepoint:
           | https://en.wikipedia.org/wiki/Bufferbloat
           | 
           | Modern cable modems, for example, are required to implement
           | such countermeasures. My ISP is at over 90% capacity and
           | round trip times are still mostly reasonable. (Bandwidth is
           | atrocious, of course.)
        
         | kitteh wrote:
         | Comcast's last mile network in Seattle has been struggling in
         | some areas from the morning until around 4 to 5 PM. It's not
         | massive loss, but enough to disrupt video conference. Run a mtr
         | towards an Internet dest and you'll see loss at the first hop
         | and everything behind it.
        
           | op00to wrote:
           | Mtr isn't a reliable measure of packet loss. Routers drop
           | "extra" packets like ping before they drop "paying" packets.
        
             | lxgr wrote:
             | mtr uses UDP data packets, as far as I am aware.
             | 
             | Yes, the ICMP response packets could still be skewed, and
             | the effect you mention is definitely real, but on a good
             | connection, usually there should not be much to drop at
             | all, neither TCP/UDP traffic nor ICMP packets.
        
             | kitteh wrote:
             | Yes I'm well aware of routers policing TTL=1 packets, but
             | if you see consistent loss all the way down it's usually a
             | sign. This compared to seeing individual spikes on
             | intermediate routers which are usually control plane
             | policing.
        
         | chrisseaton wrote:
         | > have had 4 techs come try to figure it out
         | 
         | Doesn't sound ideal for distancing.
        
         | op00to wrote:
         | The tech was full of shit. This happens literally all the time.
         | You probably won't get a "node split" unless more people loudly
         | complain. It's cheaper for them to roll a tech and hope you get
         | fed up than it is to actually fix the problem.
        
           | lxgr wrote:
           | My ISP has been playing the same game with me for months. I
           | finally cancelled the contract when it was about to renew,
           | and I got a very interesting winback call from sales:
           | 
           | Not only did the rep freely share the utilization numbers
           | with me (80% during the day and 90% at night), he also
           | mentioned that things would not get better until end of the
           | year when they would do a node split.
           | 
           | As consolation, they offered me 10x the download speed for
           | half the price. I'm not really sure how that would help
           | congestion...
        
             | iagovar wrote:
             | I work in this field in Spain. Margins in this sector are
             | slim, deployment is expensive. EVERYONE works with
             | simultaneity rates, it's the only way to have cheap
             | connections.
             | 
             | In fiber connections is actually not that expensive to
             | split a fiber after a CTO, you can actually sort of daisy
             | chain it, but you want to keep everything as standard as
             | possible.
        
         | martin_bech wrote:
         | I've worked at a major ISP, for a decade, and spotting
         | something like this should be so easy to spot. There are tools
         | on monitoring of load all the time, and areas are routibely
         | getting split etc. to improve bandwith, so I think your ISP are
         | basicly amateurs..
        
           | fibers wrote:
           | how can i as a subscriber find out whats the capacity?
        
             | lxgr wrote:
             | It used to be possible to determine the downlink capacity
             | and even current usage with a DVB-C receiver and some Linux
             | software, since DOCSIS is essentially just IP encapsulated
             | in MPEG transport streams on a digital TV channel.
             | 
             | More recent versions of DOCSIS have moved away from that
             | layer of backwards compatibility, so you would probably
             | need some specialised equipment, if it is possible at all
             | (I don't know at what layer exactly encryption happens).
        
           | cpitman wrote:
           | Alternatively, load has gone up across the board in a short
           | period of time, so that preventive scaling has fallen behind
           | and are in recovery mode.
        
             | martin_bech wrote:
             | Yes it can, but why would it take several techs, to spot
             | something like load, which is the first thing you would do,
             | it should take no more than 10s to look it up in a tool.
        
               | sulam wrote:
               | A "last foot" tech might not even have access to those
               | tools, much less know how to use them.
        
               | rwbhn wrote:
               | Rolling out that tech has got to be more expensive than
               | checking the load first.
        
               | toyg wrote:
               | Dunno how it is in the States, but here in UK rolling out
               | the tech is basically the first thing they do after the
               | unavoidable "have you tried turning it on and off again"
               | phone call. They just don't trust the customer to have
               | any clue and maybe don't want to waste time doing
               | troubleshooting at their end when it's "probably" a
               | downstream issue.
        
           | op00to wrote:
           | Not amateurs, liars.
        
             | dawnerd wrote:
             | So Frontier?
        
         | TheSpiceIsLife wrote:
         | How does it come about that the ISPs Network Operations team
         | didn't know they were saturating a link?
         | 
         | Last ISP I worked at would have email and SMS notifications
         | going to On Call staff.
        
       | Hamuko wrote:
       | Is this for the entirety of Europe? Because I imagine we're not
       | having any issues with this in Finland.
        
         | turbinerneiter wrote:
         | It's a made up problem. In Germany, journalists asked the
         | network providers and they said everything is fine.
         | 
         | Such a ridiculous and pointless thing to do by the EU.
         | Especially since all the apps drop the quality automatically
         | anyway if the connection is slow.
        
           | ehsankia wrote:
           | Would any ISP actually openly say that it's "not fine"? Are
           | these publicly owned companies? Wouldn't be risky to your
           | business if you admitted things are not fine or that they are
           | on the edge of capacity?
        
           | Skunkleton wrote:
           | I think the point is to protect things like remote desktop,
           | zoom, etc from being pushed out by netflix traffic.
        
             | Hamuko wrote:
             | Isn't that mostly a QoS issue?
        
               | wmf wrote:
               | The Internet doesn't have QoS.
        
               | matsur wrote:
               | Last mile networks do.
        
               | wmf wrote:
               | Yeah, but nobody trusts ISPs to prioritize traffic;
               | that's what the decade of net neutrality discussion has
               | been about. If they start prioritizing Zoom over Netflix
               | now, it just opens the door to continuing that
               | prioritization (for pay) after the crisis.
        
               | Hamuko wrote:
               | I'm not sure if I buy the argument that doing something
               | weird during a state of emergency is a valid cause to
               | keep doing it outside of it.
        
               | ricardobeat wrote:
               | @Hamuko you don't need to buy it, the ISP owners will
               | quickly buy that argument for you :)
        
               | Hamuko wrote:
               | And the EU can then take action against the ISPs. The EU
               | hasn't been particularly hands off.
        
               | geggam wrote:
               | Try tunneling things thru VOIP packets and see if you
               | notice a difference
        
             | mattnewton wrote:
             | Sounds like an ISP issue.
        
           | aarroyoc wrote:
           | It's not an invented problem. In Spain, ISPs like Telefonica
           | and Vodafone are posting tweets are telling newspapers that
           | people need to use the Internet with responsibility [0]. They
           | also passed a law yesterday that allows ISPs to close
           | connections if they know they're being used to spam the
           | network.
           | 
           | Maybe in Germany is different because people are more used to
           | work from home or just being at home while watching Netflix
           | but Spanish people like to go out a lot and now the network
           | needs to serve all these people as well.
           | 
           | [0]: https://www.xatakamovil.com/movil-y-sociedad/operadores-
           | se-u...
        
             | martin8412 wrote:
             | They're talking about a 50% increase in voice and 25% in
             | data on mobile networks. The problem is not the wired home
             | connections. In fact, they even suggest that you use your
             | landline for talking instead of the mobile networks.
        
             | bluegreyred wrote:
             | "the internet" from a dedicated fiber line is not the same
             | as "the internet" from a oversubscribed 3G cell tower in
             | the same country.
             | 
             | Running better/more aggressive last mile QoS in the
             | affected regions would make more sense to me, though I can
             | see the advantage of netflix throttling "voluntarily"
             | because this approach may avoid net neutrality violations.
        
           | ritchiea wrote:
           | Here in Berlin my DSL connection has been awful since the
           | social distancing began. And many of my friends have
           | complained of similar problems. Frequent disconnections,
           | broken up zoom calls. Though ironically the streaming has
           | been fine from both Netflix & Amazon.
        
             | rsynnott wrote:
             | I think Zoom has been having some issues. In Ireland, I
             | haven't seen any actual Zoom breakages, but the maximum
             | resolution I'm now seeing is 640x360. A week ago if someone
             | had a decent webcam it would do 1080p.
        
             | t0mas88 wrote:
             | I've had disconnected Zoom calls here (Netherlands) as
             | well, but it seems that's just Zoom not being able to
             | handle the traffic because Google Hangouts and MS Teams are
             | both fine. And Netflix and Disney+ are also working fine.
        
               | Hamuko wrote:
               | Didn't MS Teams already go down once due to the
               | additional traffic in Europe?
        
               | akadruid1 wrote:
               | It could be that they don't have local edge servers in
               | the Netherlands, we are using Zoom very heavily here in
               | the UK and its working well with our colleagues here and
               | in the US but some European countries including
               | Netherlands are breaking up or disconnecting. I think
               | Zoom are using AWS.
        
             | turbinerneiter wrote:
             | If streaming works, but zoom doesn't, maybe the issue is
             | with the zoom servers?
        
               | ritchiea wrote:
               | I've had other disconnections and sporadic complete DSL
               | outages during the day. It might be there's more traffic
               | during the day when people are performing work duties
               | from home.
               | 
               | Netflix might also be good enough at queuing up
               | downloaded portions of the film ahead of time that the
               | brief outages don't affect the viewing experience.
        
               | pilsetnieks wrote:
               | Rather the differences between protocols employed.
               | Streaming video can be sent in chunks where latency
               | doesn't matter that much (within certain tolerances, of
               | course.) Realtime voice and video doesn't have that.
        
           | hobofan wrote:
           | German ISPs to public: "Everything is fine!"
           | 
           | German ISPs to EU representative: "Could you please ask
           | Netflix to turn down the traffic so we don't look too bad?"
           | 
           | Not too hard to imagine, is it?
        
             | op00to wrote:
             | More like German ISPs to EU Representative: oh noes we got
             | caught overselling remember when I gave you all that money
             | now please ask Netflix to slow down
        
           | [deleted]
        
           | Shivetya wrote:
           | it is a no cost request for a government official to make and
           | gives them a ready out should things go wrong, in that they
           | can point and say "if only they had done what _I_ asked "
        
           | dogma1138 wrote:
           | It wouldn't surprise me if there is a problem, on Netflix's
           | side.
           | 
           | As in this puts too much stress and thus too high of a cost
           | on their end.
        
         | t0mas88 wrote:
         | No issues in the Netherlands either, we have a lot of cable
         | (250 or 500mbit) and fiber (similar speeds) connections so I
         | guess they're used to this amount of traffic.
         | 
         | I guess this kind of thing is more for rural DSL lines in other
         | countries? Or maybe central London :-), they still have a lot
         | of homes only connected by ancient copper telephone cables.
        
       | robocat wrote:
       | There's so much that seems wrong about this.
       | 
       | 1: home network capacity used to be at peak around 7PM IIRC.
       | There should be significant spare headroom on the network during
       | the working day.
       | 
       | 2: Netflix already downgrades when bandwidth is limited. The
       | smart move would be to tell Netflix to downgrade more
       | aggressively, on the theory that would allow more "important"
       | traffic to get priority, while still allowing people to watch
       | Netflix (important to keep people from social contact!), and not
       | affecting quality for consumers where ISP capacity isn't an issue
       | (edit: added clause).
       | 
       | 3: Allow individual ISPs to ignore agreements and bandwidth limit
       | Netflix traffic from their POPs, if ISPs are having capacity
       | issues.
       | 
       | This seems political, possibly pushed by Netflix so they can sell
       | more subscriptions while having a third party to blame for
       | reducing service levels. Or maybe just knee jerk dumb reactions
       | from politicians - stupidity seems like an option too!?
       | 
       | Edit: I keep being amazed at how consumerism drives side
       | benefits. Without Netflix and gamers, how much worse off would we
       | all be right now?
        
         | rsynnott wrote:
         | > There should be significant spare headroom on the network
         | during the working day.
         | 
         | Remember that essentially every kid in Europe is home from
         | school right now.
         | 
         | > Netflix already downgrades when bandwidth is limited.
         | 
         | It downgrades when bandwidth constraints and congestion start
         | bothering _it_. By the time all the Netflixes which are
         | competing with you do so, your Zoom conference will be long
         | gone. Netflix is quite tolerant of an unreliable network. Many
         | work-from-home things, VC in particular, less so.
        
         | itg wrote:
         | Regarding point 1, I imagine capacity is much higher during
         | working hours due to so many people working from home.
        
         | majewsky wrote:
         | > home network capacity used to be at peak around 7PM IIRC.
         | There should be significant spare headroom on the network
         | during the working day.
         | 
         | That's because people used to be in the office over the day.
         | Now many are working from home and thus at home all day.
        
       | dabei wrote:
       | Are they going to deliver the lower quality videos with AV1?
        
       | fdghfg wrote:
       | "how to lose a large portion of your customers in 30 days"
        
       | quotemstr wrote:
       | This sucks. If bandwidth were metered, the market would ration is
       | appropriately. Generally speaking, anything "free" or "unlimited"
       | gets misallocated. When you put a price on something, it gets
       | better.
        
         | iptrans wrote:
         | What's the point of rationing something that costs a hundredth
         | of a cent per GB?
         | 
         | You get 10TB of bandwidth for a dollar. Once average usage per
         | subscriber goes over that, then we can talk.
        
           | wtallis wrote:
           | I think the real problem is that the supply is too inelastic.
           | The marginal cost of delivering more data is trivial, until
           | part of your network gets congested, and then your short-term
           | options are limited. This is the same problem that water
           | utilities often face: it's cheap, until you run out.
           | 
           | Assigning a single rate ($/TB) requires you to make some
           | assumptions that are at risk of being violated in exceptional
           | circumstances. Using variable pricing to charge more during
           | peak hours is too complicated for consumers to keep track of
           | and their options for changing behavior are limited, so this
           | earns the ISP more money but doesn't eliminate congestion
           | during peak hours.
        
             | quotemstr wrote:
             | > Using variable pricing to charge more during peak hours
             | is too complicated for consumers to keep track of
             | 
             | Why? It works for electricity.
        
               | wtallis wrote:
               | Peak vs off-peak prices for electricity aren't that far
               | apart--up to a factor of 3 in my area for residential
               | service. And that's for a fixed schedule of
               | peak/shoulder/off-peak hours. More dynamic demand-based
               | pricing of electricity _doesn 't_ work all that well for
               | residential service; it basically requires automated
               | load-shifting that's far more practical for industrial
               | customers than residential.
               | 
               | The cost curve for internet service during peak hours is
               | a lot steeper. I think it would take much more than a 3x
               | price multiplier during peak hours to get any noticeable
               | demand reduction beyond what streaming applications
               | already do by dropping down to lower resolutions
               | automatically. (Assuming that the base cost for off-peak
               | usage is remotely realistic, ie. orders of magnitude
               | lower than the metered prices we pay for cellular data in
               | the US.)
        
       | jazzyjackson wrote:
       | Maybe if we had kept using bittorrent for TV distribution we
       | wouldn't have so much global traffic downloading "The Avengers"
       | for the millionth time, you would just download it from the
       | nearest host (also the way the internet worked before HTTPS,
       | there used to be way more local caching of content being
       | downloaded over and over again)
        
         | amelius wrote:
         | Except residential upload speeds are usually only 1/10th of the
         | corresponding download speed.
        
           | Hamuko wrote:
           | Yeah, but my residential conncetion is 1000/100.
        
           | Sosh101 wrote:
           | Maybe 10 years ago? I don't know anyone with a connection
           | that badly asymmetrical.
        
             | jacobsenscott wrote:
             | 230 mb Down/ 5 mb up. Xfinity near Denver.
        
             | btgeekboy wrote:
             | 1000/35 for me. Yay DOCSIS.
        
               | fibers wrote:
               | why is docsis so slow/asymmetric?
        
             | JimmyAustin wrote:
             | My parents connection in Australia is 100/3.
        
             | LynxInLA wrote:
             | That's the standard ratio for Spectrum consumer internet.
             | The ratio actually gets worse as you increase the upload
             | speed. They cap out at 35 Mbps upload even with 940 Mbps
             | download.
        
               | mfkp wrote:
               | My Comcast gigabit internet is capped at 35Mbit upload as
               | well.
        
             | rahimnathwani wrote:
             | It's pretty common if your last mile technology is old,
             | e.g. cable internet coax, or copper phone lines for ADSL.
             | 
             | Most Comcast plans in my area come with 5Mbit/s upload,
             | even if the download speed is 15x to 25x that.
        
             | MartinodF wrote:
             | Most FTTH connections in Italy are 1000/100 or 1000/300
             | Mbit/s. I guess most people wouldn't even notice the
             | difference in upload between 100 and 1000 Mbit/s.
        
             | lxgr wrote:
             | My connection is 1000/50 - theoretically.
             | 
             | On a good day, that works out to about 100/2, thanks to my
             | provider vastly overselling their shitty overcongested
             | network as "fiber to the home". (It's just cable.)
        
             | Cu3PO42 wrote:
             | My connection in Germany is 50/5.
        
           | codyb wrote:
           | If you're downloading ten segments from ten different
           | uploaders it can all balance out I think.
           | 
           | Bittorrent can be damn quick. Haven't used it in a while but
           | it was certainly fast on well seeded items.
        
           | TrickyRick wrote:
           | Doesn't really matter though, still means (Slightly
           | oversimplified) that a peer can connect to 10 hosts and not
           | have to download at all from the origin server. Also this
           | simply isn't true in a lot of European countries where upload
           | and download speeds are equal, but that's a different thing.
        
             | throwaway744678 wrote:
             | Can you explain what you mean by that last statement? It
             | does not sound true to me. As far as I can tell (in my
             | country) almost all consumer offers are asymmetric: ADSL,
             | obviously, but also fiber. Symmetric offers are very much
             | for professional access, and typically more expensive.
        
             | lxgr wrote:
             | The math still does not work out.
             | 
             | On an 1:10 asymmetric connection, users would need to
             | remain available for seeding 10 times longer than it takes
             | to download (and presumably watch) the film to have a net
             | positive impact on the system.
             | 
             | That's not exactly realistic, considering that a lot of
             | traffic goes to mobile devices where this would outright
             | kill battery life.
        
         | codyb wrote:
         | Wasn't Netflix originally p2p in some manner? I can't remember
         | the exact details (and I may be wrong), but I could have sworn
         | their original architecture was distributed in one way or the
         | other.
        
           | cjblomqvist wrote:
           | You might be thinking about Spotify, which had a torrent-like
           | technology originally. Nowadays I think it's fairly limited.
        
             | TrickyRick wrote:
             | Also Voddler I guess?
        
             | codyb wrote:
             | Thanks that might be right!
        
         | tehsauce wrote:
         | This is called a CDN, and they are very ubiquitous especially
         | for video streaming services
        
         | knicholes wrote:
         | It sounds like it's time for some popcorn.
        
           | kislotnik wrote:
           | Excuse me, but if the problem is in overloading of local
           | networks, popcorning full-quality vs streaming downsampled
           | might revert their efforts in cutting traffic, which might be
           | for a good reason.
        
           | orcasauce wrote:
           | Would you be so kind to pass some to me? Popcorn that is.
        
             | knicholes wrote:
             | I would never risk suggesting people use the legal app
             | popcorntime to pirate copyrighted material.
        
         | aidenn0 wrote:
         | At least in the US, Netflix colocates a box with the most
         | popular content on premises with the ISP, so the last mile
         | could be the bottleneck here.
        
           | ivnubinas wrote:
           | Yes, it's the same here (Dominican Republic).
        
         | orcasauce wrote:
         | As I understand it Netflix has hardware in ISP data centers to
         | do exactly that. https://openconnect.netflix.com/en/
        
           | cosmodisk wrote:
           | That's quite something when a streaming service can go to the
           | ISP with their hardware...
        
             | spyspy wrote:
             | This is common for any company that operates a CDN. It just
             | so happens Netflix is a big enough content deliverer that
             | they run their own network rather than pay to use someone
             | else's.
        
             | megablast wrote:
             | Pretty common.
        
           | capableweb wrote:
           | Netflix might have data centers that gets closer, but nothing
           | will ever get as far reaching and close as P2P would. A
           | residential building who are all watching the same movie
           | would only have to download the movie from building <>
           | internet once. Replicate this system on every level (local
           | network <> building <> city <> country) and you get so much
           | more bandwidth available.
           | 
           | Of course there are other considerations and we (humans)
           | haven't worked as much on P2P as centralized systems, so only
           | the future can tell us where the limit is.
        
           | newsclues wrote:
           | Large residential buildings (condo and apartments) need a
           | small edge Data Centre in them.
        
       | jeffrallen wrote:
       | BBC: It is not clear if this applies to the special snow flakes
       | on the island off of Europe.
       | 
       | Netflix: You're Europeans again, England. Suck it.
       | 
       | Scotland: Ha ha.
        
         | joshuahughes wrote:
         | Actually, we've never NOT been Europeans, and we've never NOT
         | been in Europe. Europe's just a continent
         | (https://en.wikipedia.org/wiki/Europe).
         | 
         | However, we did recently leave the European Union. (See
         | https://en.wikipedia.org/wiki/European_Union.) Completely
         | different thing, but very commonly confused.
        
       | cowmix wrote:
       | When I had my Internet from Cox here in Phoenix and they started
       | to invoke data caps, I was forced to rate limit my TVs here in
       | the house.
       | 
       | I have to say, Netflix does a GREAT job making sure their content
       | works well under lower bitrates as compared to HULU and Amazon
       | Prime.
       | 
       | I was getting pretty good 1080 quality at 2.5mbs. If I didn't do
       | the caps, Netflix (and other services) will stream as fast as
       | they can.
        
         | Dumblydorr wrote:
         | I have Cox in Rhode Island, ostensibly 150 mbps but meanwhile
         | my TV buffers on simple medium quality content. I am wondering
         | if the apartment building's connection isn't prepared for so
         | many streamers?
        
       | sergiotapia wrote:
       | Makes you think, how much further we could stretch things if we
       | were all using the Nims/C/C++ of the world instead of the Ruby's.
       | 
       | Please don't immediately flame, I'm just saying objectively, we
       | could stretch hardware out much further. What do you guys think
       | about this?
        
         | [deleted]
        
         | NortySpock wrote:
         | It's always been a trade-off of engineering time to improve
         | performance vs shipping new features.
         | 
         | That said, I have been enjoying maxing out my Raspberry Pi to
         | see what I can get it to do. (File server, PiHole so far,
         | transcoding audio files so far...)
         | 
         | Looking forward to writing some node.js servers for it to see
         | what it can support.
        
         | Qasaur wrote:
         | I strongly subscribe to this view. Opinions like this get
         | dismissed by the usual premature optimisation argument and that
         | engineer-time is expensive, but I think that if we built our
         | stacks with performance and efficiency in mind a significant
         | chunk of operating and indeed development costs would be
         | eliminated from corporate expenditures and would outweigh the
         | potential initial development costs (which I don't think is
         | that much of an issue, especially when you have competent and
         | skilled engineers building said software).
        
           | saagarjha wrote:
           | Networking stacks tend to be fairly optimized already.
        
         | cortesoft wrote:
         | I don't think C++ generates more efficient packets than
         | Ruby.....
        
           | jjgreen wrote:
           | In fact they are more efficient, but not as elegant.
        
         | DontGiveTwoFlux wrote:
         | I have to imagine that this is to mitigate problems with
         | bandwidth intensive low level networking equipment that is
         | performance sensitive, not application level code. That
         | equipment typically runs code in the languages you mentioned.
        
         | ficklepickle wrote:
         | I mean, there is always the productivity trade off. If
         | hardware/bandwidth is cheaper than dev time... I guess that was
         | the idea with Go, to be productive to write and more efficient
         | to run than the dynamic languages.
         | 
         | I think incentives in commercial software are out of whack.
         | It's often more profitable to make garbage software that is
         | barely fit for purpose. But that same critique also applies to
         | much of our economic system.
         | 
         | If we want a particular outcome, the incentives need to be
         | aligned accordingly.
        
         | bradstewart wrote:
         | This about network bandwidth capacity, not server hardware
         | load. Netflix is going to send the same bytes over the network
         | regardless of what language it's using for the server code.
        
         | NegativeLatency wrote:
         | Sounds like an ISP bandwidth issue, the bottleneck is the
         | network not the cpu.
        
       | bluedino wrote:
       | I'm curios to what load the cellular networks are seeing
        
       | chacha2 wrote:
       | Anyone know where that remote is from in the picture?
        
       | admax88q wrote:
       | Such a shame that multicast never took off.
       | 
       | Would save tremendous amounts of bandwidth in times like this.
        
         | basilgohar wrote:
         | This may work when a live stream is being watched at many
         | locations from a single or few sources, but in the case of
         | video on demand, the utility of multicast would be very limited
         | - maybe some folks would coincidentally request the same
         | packets at the same time, but the chance of that should be
         | vanishingly low.
        
       | Izmaki wrote:
       | Are they gonna cut my bill also? I would hate to pay for a
       | service i a, not getting (4k streaming)
        
         | echelon wrote:
         | > Are they gonna cut my bill also? I would hate to pay for a
         | service i a, not getting (4k streaming)
         | 
         | In a desperate time of need, 4k streaming isn't really all that
         | important.
         | 
         | I imagine you can make that change to your account yourself.
         | Whether Netflix will prorate this for everyone automatically
         | remains to be seen.
        
       | rb808 wrote:
       | Had my first Netflix problem today at 5pm. Has always been solid
       | before today. Other streaming services were good (though YouTube
       | searching etc looked loaded)
        
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