[HN Gopher] Netflix to cut streaming quality in Europe for 30 days ___________________________________________________________________ Netflix to cut streaming quality in Europe for 30 days Author : tompagenet2 Score : 392 points Date : 2020-03-19 19:18 UTC (3 hours ago) (HTM) web link (www.bbc.co.uk) (TXT) w3m dump (www.bbc.co.uk) | agumonkey wrote: | 2020, year of the VHS | Finnucane wrote: | We still subscribe to the Netflix DVD service. Now filling our | queue. | agumonkey wrote: | such a luxury | Finnucane wrote: | It works. | [deleted] | myu701 wrote: | Does anyone know of public ISP dashboards that show used/total | capacity on their network in terms of customer usage? | | I'm sure its trivial for an internal employee to pull up | solarwinds or whatever, but I'd be curious to see if these ISPs | are merely running above normal, running hot, barely hanging on | with intermittent "isp brownouts" etc. | | This is probably a pipe dream but not gonna get any questions | answered if I don't ask. | wmf wrote: | ISPs don't publish that information but some IXPs do. They are | not running at saturation. | qayxc wrote: | The largest backbone in the world publishes statistics: | | https://www.de-cix.net/en/locations/germany/frankfurt/statis... | tomaszs wrote: | Thanks. I dont see there any anomaly. Just one higher spike | and than normal transfer. So... There is no increase? | bluegreyred wrote: | The CTO of de-cix recently gave an interview regarding the | current situation. They monitored the situation in Italy, put | some upgrades in place earlier than originally planned and | are not worried about a 40% increase within the next four | weeks. | | https://www.golem.de/news/internet-traffic-de-cix-sieht- | kein... | dylz wrote: | For clarification, this is not a "backbone" - it is an | exchange fabric. | qayxc wrote: | Thanks for clearing that up! | aeyes wrote: | And for further clarification, you won't see much Netflix | traffic there because the big ISPs have Netflix caches | within their infrastructure. | dylz wrote: | Yeah, you will not see the additional hundreds of Gbps of | "internal" Netflix traffic, but you may very well see | smaller increases as small ISPs that aren't approved for | "full rack Netflix appliances" pick up Netflix traffic | over the routeservers. | hobofan wrote: | The big German ISPs don't have Netflix caches within | their infrastructure, which might be part of the problem | here. Last mile infrastructure might be even worse | though. | dylz wrote: | Germany is rather odd compared to the other countries | with its adoption of broadband tech - for example you see | a decent bit of FTTH/FTTx in NL, NO/DK/SE (muni owned, | early adopters), etc. | | Then you go to Germany and it's mass of DSL (and some | areas cable). I wonder what happened or why? | blargh wrote: | in 1981 the (west) german government passed a law that | over the next 30 years a nationwide fiber net should be | established. sadly, in 1982 when helmut kohl (a | conservative) became cancelor these plans were scrapped. | instead we got cable tv. one reason was cost of course - | cable was 60% cheaper than fiber. another much darker | reason was: the public tv back then was, from a | conservative standpoint, very leftish (e.g. shows like | "monitor" or "panorama"). the conservative leaders | couldn't control public tv, but they could open the gates | for a nationwide private tv sector. and they did. | hobofan wrote: | Not an expert on the topic, but IIRC this is the rough | outline: | | - The main ISP of Germany is Deutsche Telekom, a formerly | state-owned company that was privatized ~25 years ago, | which Germany still holds stock in | | - In the past Telekom was awarded big contracts to expand | broadband access across the country | | - Telekom is/was really slow at fulfilling those | contracts, and at the same time behaves in an anti- | competitive manner towards any independent ISPs that try | to fill the void | | - The government doesn't punish any of that behaviour | like they rarely do with a big German company, even more | so with privatized ones that they have a stake in | | To also be fair towards Telekom a bit, Germany is a very | decentralized country, which is a boon in a lot of | situations, but also challenging for any infrastructure | projects. Part of the contracts was that they also have | to expand broadband access in all rural parts of Germany. | fragmede wrote: | I'm not sure that's (entirely) it. I don't know if this | is why Netflix doesn't do it, but Germany doesn't have | the same First Amendment laws as the US. In particular, | there are some writings that are illegal under German | law. Thus, locating a box in Germany that could | potentially hold material that is illegal under German | law is ill advised. That the box is operating simply as a | local cache doesn't seem to change the lawyer's | perspective. | | https://en.wikipedia.org/wiki/Censorship_in_Germany#Re- | unifi... | cornedor wrote: | Here are the AMS-IX stats: https://www.ams- | ix.net/ams/documentation/total-stats | scrdhrt wrote: | Netnod, one of the largest IX in the nordics, has public stats | here: https://www.netnod.se/ix-stats/All.html | | Don't know about any ISPs that do this. | tyfon wrote: | Here is for intra isp connections in Norway [1], but it does | not really show "netflix" usage as most isps deliver the videos | from a local server. | | [1] https://www.nix.no/statistics/ | whalesalad wrote: | I would love to see this too. Anecdotally I have certainly been | noticing a difference in the general behavior of the internet | recently that I can only attribute to the sudden stress on the | network. | noodlesUK wrote: | Are there any illustrations of the volumes of traffic that are | being sent through core networks for netflix? I was under the | impression the vast majority of traffic was served at the edge. | bluegreyred wrote: | That's exactly what I was wondering! | | With my (relatively small) Cable ISP in an affected country it | obvious to me that any Netflix content gets served from very | close to the edge, with higher bandwidth and lower latency than | almost any other content from the internet. | | The last mile does not appear to be close to oversubscribed | either, as indicated by my firewall which tracks RTT to the | first hop (which is interestingly trending down compared to the | past weeks) and the occasional speedtest that never drops below | nominal bandwidth (200 Mbit). | | If anything it is low latency livestreaming content (i.e. | Youtube, Twitch, Mixer) that should be throttled, particularly | over cellular networks. I assume it's a matter of scale. | jtchang wrote: | What firewall do you use that has that? | op00to wrote: | There aren't, because this isn't a problem with Netflix. It's a | problem with cheap ISPs that have gotten away with overselling | service because most of their customers didn't actually use it. | tyingq wrote: | I think that's what they are relieving...edge traffic volumes. | If the local ISP cache box lowers it's maximum quality, the | ISPs get relief. | | The ISPs oversubscribed, and can't deal with this many people | being at home all at once. | jasoncartwright wrote: | Citation needed. In the UK... | | "UK broadband companies say they can cope with increased | demand as many more people stay at home during the | coronavirus crisis." | | https://www.bbc.co.uk/news/technology-51870732 | ehsankia wrote: | The very first line of the article | | > Netflix will reduce the video quality on its service in | Europe for the next 30 days, to reduce the strain on | _internet service providers_. | | emphasis mine. | lwb wrote: | A broadband company as referred to in the parent comment | is an internet service provider. | ehsankia wrote: | 1. This is EU-wide, just because one or two broadband | companies in a specific country said so doesn't mean they | all can handle it. | | 2. I have doubt that any broadband company would openly | admit to not being able to handle the extra load. | MiroF wrote: | > 2. I have doubt that any broadband company would openly | admit to not being able to handle the extra load. | | Thank you! Found this entire thread very odd. | oblio wrote: | That's what they say now. Give them a few weeks and they'll | start squealing. Every ISP oversubscribes for consumer | segments. In the UK I guess not enough people are | quarantined. | rossmohax wrote: | Some ISPs like Andrew & Arnolds don't oversubscribe, but | they dont have unlimited plans either | philjohn wrote: | That has changed _somewhat_ of late. With WBC there 's no | more "fixed" contention ratios and you pay for the last | mile and then peer at national aggregation pops. | | It's a far cry from the 50:1 IPStream product. | toyg wrote: | _> In the UK I guess not enough people are quarantined._ | | A bit of that, and also probably a bit that their network | needs and expectations, even when self-isolating, are | lower than in the suburbs of tech-intensive Seattle. | op00to wrote: | Just note, in your service contract the measure of whether | service is working or not will likely be limited to being | able to reach your ISPs website. As long as you can do | that, it's just the vagaries of the internet, other | providers you know. | megablast wrote: | Wow, they SAY they can keep up, that proves nothing. | h0h0h0h0111 wrote: | Log onto the internet at 1900hrs in central London on any | normal day and be in for a shock | MiroF wrote: | Well if the companies say so | jablala wrote: | I think that's a porkie, I am with Vodafone (Openreach) and | it's completely crippled. | MaxBarraclough wrote: | This question turned up a few hours ago over here [0]. | Apparently some ISPs are perversely hostile to peering. | | [0] https://news.ycombinator.com/item?id=22627764 | sneak wrote: | They are incentivized to attempt to charge for paid peering. | It's not that perverse, unless you like the internet going | fast more than you like money. | magila wrote: | It's perverse because it's harmful to both Netflix and the | ISP's customers. The only reason ISPs get away with it is | because they hold a monopoly on their user's internet | access. If ISPs were subject to competition it would be a | no brainer to host a Netflix cache within their network. | nine_k wrote: | Normally when both sides are truly peers, they have | valuable traffic to offer to each other, so their mutual | payments would mostly cancel out. | | Likely some ISPs see themselves as offering more valuable | traffic than their competitors striving to peer. | el_duderino wrote: | Not Netflix specific but Cloudflare posted some interesting | stats a couple days ago: https://blog.cloudflare.com/on-the- | shoulders-of-giants-recen... | dogma1138 wrote: | Does it mean they'll pay me back for the 4K package? | lm28469 wrote: | What if it's still 4k with reduced bit rate ? It's not like | netflix 4k looks good anyway, chances are you won't tell the | difference | monkpit wrote: | > It's not like netflix 4k looks good anyway | | I can definitely see a difference between 1080 and 4K on | Netflix. Compared on the same internet connection and | streaming device in the same house. One 1080 tv and one 4K | tv. | lm28469 wrote: | That's not what I'm saying. Try to watch a 1080p bluray, | even on a 4k tv it looks (much) better than netflix 4k. | selectodude wrote: | 100mbit/s h.265 is going to look better than most | anything. | monkpit wrote: | I would not compare those two because I don't even have | any type of disk player in my house. My only comparison | is Netflix vs Netflix. | | My point is, you're saying nobody would notice the | quality difference if Netflix lowered their quality. I | think I would notice a bit. | [deleted] | rosybox wrote: | You know, right now is not a time to be thinking about your | ability to get the luxury service and goods you're used to. | It's about us all staying alive and keeping each other alive | and making it through this. Maybe you have to do with a little | bit less than you're used to, maybe you don't think it's fair | because you've paid $5 extra for your extra stream quality. | None of us think what's happening is fair, but we have to | accept it for what it is. Today isn't yesterday. Get your head | straight. | zuppy wrote: | yes it is. i pay for 4k and my country has no problem with | internet speed (we do have Gbps connections at home). this is | not something we need. | deft wrote: | Can I use this argument to the people/corporations I owe? "Oh | just get over it and accept things, it's not yesterday | anymore you can't just expect delivery on contracts!" | pilsetnieks wrote: | That's exactly what a force majeure is. It depends on the | specific contract and the jurisdiction whether a pandemic | counts as one but it very well could. | pbhjpbhj wrote: | Agreeing: If a pandemic isn't a _force majeure_ then wtf | is? | | Perhaps if you signed up last week, then you could argue | they should have foreseen the current situation from | then. Prior to that, then it seems "best effort" is all | one could or should expect. Perhaps with a monetary | credit/refund if the mitigation is less costly than | normal service. | goldenchrome wrote: | Please don't be unnecessarily condescending on this forum. | They're asking a simple question. | massysett wrote: | I think GP is probably being sarcastic... | jamiequint wrote: | oh for fucks sake, go away. | [deleted] | wishinghand wrote: | It's not like the employees of Netflix are the downtrodden | proletariat. This company that spends billions on content can | afford a few refunds. | | Now if this was a similar comment directed at a co-op that | had fallen on hard times, then your comment would be more | appropriate. | crazygringo wrote: | First of all, that kind of tone is not appreciated here. | | But beyond your tone, why do you think right now "staying | alive" means that a _business_ should be collecting an extra | $5 per person, instead of it staying with _people?_ | | Considering the difficulties many people are going to have | making rent etc... it seems like the default sympathetic | position here should lie with the _customer_ , not the | business. To me, that's "getting your head straight." Siding | with the common person over a corporation. | | It baffles me how anyone could defend the current situation | as an opportunity for more profits that customers should just | shut up about. | frostburg wrote: | This is a new and surprising way to argue for corporations | against people using a pressing external issue. | op00to wrote: | This is a fake problem, as evidenced by many network | operators commenting on Twitter that traffic is only slightly | higher. If people are having problems, it's because their ISP | has oversubscribed the last mile and are defrauding | customers. | martin8412 wrote: | But this is a completely unnecessary measure. Most ISPs in | the EU don't have any problems keeping up with the increased | demand. To make matters worse most Netflix content is served | directly from the ISPs network. | | This is a retarded symbolic policy to make it seem like a | certain EU politician is doing something, when in fact it | makes no difference what so ever. | pbhjpbhj wrote: | How about next Monday, when all of the EU are trying to | remote-school and remote-work simultaneously. Will there | still be bandwidth to spare? (genuine question, I don't | know the answer) | sgehly wrote: | I don't mean to strawman but are you saying luxury businesses | should be able to get away with not delivering on what their | customers pay for because we are in an unexpected situation? | miguelmota wrote: | I'm no lawyer but I would think that there would be | exceptions to their policies in times of crisis | throwaway936482 wrote: | Yes because the luxury business customer's wants to have | the UHD they paid a small sum for do not trump other | people's needs to be able to work from home in order to eat | and keep the real economy working because of a pandemic. | Hamuko wrote: | Now we just need to establish that Netflix streaming is | actually hurting working remotely. | Angelwings93 wrote: | that's fine, but how is that a retort to giving someone | their money back after you can't provide that service | anymore | afarrell wrote: | It's not a retort to that -- It's a retort to the person | asking for their money back. | | It is saying "what you are upset about does not matter. | Don't bother someone else with it", which is both an | insult and correct. | lorenzhs wrote: | It's not Netflix that can't handle the load, though. It's | your ISP. If there's anyone to be angry with, it's them. | sgehly wrote: | I'm not claiming that Netflix and other services | shouldn't help out the ISPs, because you're right that | WFH > Netflix, but if they can't deliver what their | customers paid for, they should be sending partial | refunds. | | It's really the issue on the part of the ISPs for not | being able to provide enough service to support | everyone's internet activity. | | If Netflix wants to help them out with that issue they | also have to bear the cost of helping them out with that | issue. | | If a university closes because of the pandemic they sure | as hell won't charge room/board, and (if they're kind) | won't charge as much for online courses. | | The price factor is irrelevant ("a small sum"), and if it | is, Netflix should have no problem refunding "a small | sum". | Dumblydorr wrote: | So companies can charge for products they can't deliver? Why | should consumers bear the full brunt of the contractual price | and not receive promised goods? It's not like we are stealing | refunds from ordinary folks, these are heartless corporations | (in USA) who squeeze every dime they can. | bluedino wrote: | Like the travel industry does with their non-refundable | charges? | dogma1138 wrote: | Really? ISP's don't seem to be having issues with bandwidth | anywhere, the only party which might be affected by this is | Netflix itself since it's costs have likely skyrocketed since | the quarantine and self-isolation began. | akmarinov wrote: | Man, if I was paying for me Netflix, I'd be upset... | unethical_ban wrote: | That's truly a good question - they could pull that data | quickly and prorate people somehow. Maybe not for a bill | already gone out, but perhaps going forward (even if they re- | enable it). | | I'm not going to knock them for this, given that we're talking | about keeping critical infrastructure from being overrun while | the remainder of the economy works distributed. | KevinEldon wrote: | You should not knock Netflix at all. The request came from | the European Commissioner for Internal Market and Services. | Netflix helped out when they were asked to. If Europeans are | upset about this decision they need to take it up with their | elected officials not Netflix. | dependenttypes wrote: | It was just a request. If any Netflix consumers have an | issue with this they should take it with Netflix. | KevinEldon wrote: | No, in the same way that you wouldn't expect a refund if you | personally chose to use less than 4K for a stream. In this case | Thierry Breton, the European Commissioner for Internal Market | and Services, has made that downgrade choice for all Europeans. | Mirioron wrote: | Isn't the EU just lovely? | | Question to downvoters: does it make sense that every part of | the EU gets this degraded quality even if they have | competently built IT infrastructure? | dependenttypes wrote: | > In this case Thierry Breton, the European Commissioner for | Internal Market and Services, has made that downgrade choice | for all Europeans. | | They did not force Netflix to do it. Rather, they asked them. | bearjaws wrote: | Pretty sure they will have a clause in their TOS agreement to | the terms of "we cannot control your ISPs network quality, or | regulations placed upon us" | dogma1138 wrote: | No one has forced them to do so, not a single ISP seems to be | having any issues. | eganist wrote: | Sounds like it's effective immediately, so if you don't like | it, cut your plan. No one's on contract. | whoo wrote: | you pay a month in advance | cortesoft wrote: | Well, I hate to tell you the devastating news... you might | have to eat the $3 this month. | read_if_gay_ wrote: | It's still bullshit. | casefields wrote: | All you need is a handful of small court claims to wake | Netflix up. They'll spend a magnitude more on sending | Netflix employees to represent them, than all these | prorated refunds would cost. | DangerousPie wrote: | Good luck with your small claims case for $3. Hope you | brought your $25 filing fee! | cortesoft wrote: | While the whole world is trying to deal with the worst | pandemic in 100 years, you are going to have to adjust | your expectation levels for bullshit. | Invictus0 wrote: | The technical needlessness of this decision has been | thoroughly reviewed in this thread; therefore this is | just a fear-based decision because of the panic. Why | should anyone tolerate pointless moves like this to | appease people that are panicking? | miguelmota wrote: | It's not a fear based decision. ISP companies sell more | bandwidth than is actually available during peak times | but because of everybody staying home now their services | are oversubscribed creating slow downs or outages. | dogma1138 wrote: | The ISPs came out and said bandwidth isn't an issue. | miguelmota wrote: | Is there a link to the source? (not that I don't believe | that but I just want to know the details) | dogma1138 wrote: | I don't think it's a fear based decision, it would | without a doubt reduce their costs considerably. | | Netflix runs on AWS and while they are paying a special | rate they are still paying through the nose. | | Netflix is operating at a loss, has a mountain of debt | and it's most profitable when people maintain their | yearly sub and binge 1 show ever 2-3 months basically the | same way gyms make their money you pay for a year, go for | 3 weeks in January a week before easter, few more weeks | in late May - June and maybe then a bit after | thanksgiving. | | Also I asked Netflix chat if this will be applied in the | UK they told me yes but also told me 2 interesting | things. | | 1) It will not affect all customers all the time, 2) it's | up to 25% bitrate cut. | | I have a very strong suspicion that what Netflix is doing | is basically a population wide A/B study on how reduction | in bitrate will affect viewing habits during a time when | people aren't likely to unsubscribe from their service. | | This will be quite invaluable to Netflix especially if | they'll will find out things like different countries and | different user profiles may have different tolerances to | lowered bitrates. | | I don't care if people would think this is a tin foil hat | conspiracy anyone who's thinking that Netflix would not | have the data profiling how every user reacts to this | change which could allow them to tweak bitrates on a per- | user basis in the future hasn't seen any of their talks | about just how they use viewer data to tailor their | service. | lorenzhs wrote: | Netflix is not serving streams through AWS. They use AWS | for everything _except_ serving streams. They 're | spending around 15 billion per year on content, bandwidth | costs are _far_ lower than that. | cortesoft wrote: | This is not how Netflix distributed their content at all. | Most ISPs use their open connect system, which places a | Netflix box inside their network. Content is streamed | from there, which is cheaper for both the ISP and | Netflix. | | https://openconnect.netflix.com/en/ | martin8412 wrote: | If you subscribe to an ISP of a decent size, then most of | Netflix content is served directly from your ISPs | network. Netflix has servers at edge locations all over | the world. They want to serve as little content as | possible from Amazon. | MaxBarraclough wrote: | I'm fairly sure they don't serve _any_ content from | Amazon. | | _edit_ I 'm pretty confident I'm right: | https://www.computerworld.com/article/3427839/ten-years- | on--... , https://arstechnica.com/information- | technology/2016/02/netfl... | read_if_gay_ wrote: | Yeah, but not this kind of bullshit. How is COVID | stopping Netflix from lowering their rates accordingly? | afarrell wrote: | Taking actions like changing billing code requires time | and effort. | | COVID-19 requires spending time and effort on lots of | things. | | Everything has an opportunity cost. | | Spend time and attention on things that matter. | Hamuko wrote: | Considering how often Netflix has jacked up my plan | prices, I imagine they already have the billing code in | place. | Avamander wrote: | The pandemic doesn't affect what are good business | practises. I understand that Americans might be more | lenient in those terms, but Europeans tend not to be. | miguelmota wrote: | I assure you that Americans are just as annoyed as | Europeans when it comes to abrupt changes in service. | leetcrew wrote: | are you serious? not offering a refund when you fail to | deliver the product is something that makes americans | absolutely furious. it's one of the only sacred consumer | protection issues here. I've already received billing | credits or refunds for every service I'm subscribed to | that's halted for coronavirus. | _squared_ wrote: | $3? Where I live (in Europe) the 4K plan is 15.99EUR a | month. That's $17 USD. I pay less for my phone's data | plan! | isoskeles wrote: | What's the next tier below that? Now subtract the one | number from the other number, it should be less than | 15.99. | pbhjpbhj wrote: | I'd be pretty sure they'd refund you in Europe? | jessaustin wrote: | Aren't we talking about Europe? | pbhjpbhj wrote: | Yes. Did they ask for a refund for unused services as | part of their cancellation? It sounded more like they | were just moaning (my fave past-time!). | | The "Europe" qualifier seemed necessary as many people on | here aren't in Europe. | throwaway55554 wrote: | Why would they? Do they pay you back when your ISP can't | provide enough bandwidth for 4K? How much is 4K on top of | regular Netflix service? Is it worth worrying about? | Hamuko wrote: | > _How much is 4K on top of regular Netflix service?_ | | 4 euro a month (or 33% increase). | izacus wrote: | Why would they? Because they charge extra for it and they're | themselves have stopped providing this service. | pbhjpbhj wrote: | >and they're themselves have stopped providing this service | // | | Is it them, or is it overselling by ISPs? | sp332 wrote: | There's no evidence the ISPs were overloaded by Netflix | traffic recently. Note that this conversation was with | politicians, not ISPs. | shawabawa3 wrote: | The EU commission stopped them providing 4k, not netflix | throwaway55554 wrote: | Weren't they told (or asked) to? | tomaszs wrote: | Lately i was looking for internet transfer data for last, say, 60 | days per day to confirm / reject claim transfer is higher now in | Europe. But couldnt find it. And broken Google results does not | help much. Do you know of any of such resources? | axegon_ wrote: | That explains a lot. Fair enough though | | > But it said viewers would still find the picture quality good. | | I beg to differ and I'm watching on my tablet in bed and it | reminds me of the Avi files we used to watch on lan networks in | the 90s. | Fiveplus wrote: | Are you in Europe? I'd love to know how are services like Hulu | or YouTube holding up? | Macha wrote: | Hulu is a US exclusive service. | | YouTube is unfazed. | schnable wrote: | Interesting counterpoint to the "broadband is so much better in | Europe" trope. Unless of course we are under strain here in the | US as well.... | Avamander wrote: | Such a blanket reduction is stupid, yes. | this_user wrote: | Europe is not a single county, and Internet connections are | widely different for a variety of reasons. On one end of the | spectrum you have the Nordic countries where the average | connection has > 20 Mb/s, and at the other end of the spectrum | you have Italy, Greece, Turkey, Cyprus where it is below 10. | alkonaut wrote: | There are many aspects of good broadband (Competition, fiber | access in rural areas etc). Europe is also a group of very | different countries. There are many countries where most rural | areas still rely on DSL connections, for example. | _jal wrote: | 'Better' can mean multiple things. | | I'm pretty sure you'd agree that paying 1/3rd of what you pay | now for the same bandwidth is 'better'. | | Is there sufficient idle capacity to handle an nearly-overnight | transition to whatever the load is now? I don't know, but | suspect most ISPs are going to keep similar capacity buffers - | nobody sells end consumers non-oversubscribed pipes. | reallydontask wrote: | I've just run four different speed tests and all say that I'm | getting ~100/10 which is what my ISP advertises (Virgin Media | in the UK) | | One of them shows a ping of 27 ms (I think it's normally ~ 10 | ms) | rsynnott wrote: | The US response has so far been fairly muted, with a few | notable local exceptions. There are a lot more people stuck at | home in Europe. | | In practice, though, at least in Ireland there's been little | obvious problem, though you can definitely see an increase: | https://www.inex.ie/ixp/statistics/ixp | cortesoft wrote: | Pretty much all of California is stuck at home, and | California has 40 million people... that would be the 8th | largest country in Europe. | rsynnott wrote: | Shelter in Place is basically just the Bay Area, right? And | a lot of people still seem to be leaving the home for work | there; notoriously, people are still making Teslas! | | Also, California is mostly fairly urbanised and well-off. | If Germany was the only place in Europe where people were | being discouraged from leaving the home, this would be less | of a concern. This is really targeting places, especially | rural places, with poor infrastructure. | cortesoft wrote: | I am in Los Angeles, and we have been told to stay home | except for absolutely necessary trips to grocery stores | or doctors. | | Also, there are very large parts of California that are | rural. | rsynnott wrote: | > Census 2000 found California's rural population totaled | 1,876,753 persons | | That's about 5%, which is pretty low. | desas wrote: | It'd probably be the 6th largest in the eu. Smaller than | Italy, France and Spain which all have lockdowns. | monkpit wrote: | Does anyone know if something like this graph exists for the | US? I tried googling for one but I'm not sure of the right | search terms to use. | rsynnott wrote: | It's a neutral exchange. Note that it doesn't give the | whole story; really big players like Netflix may have | hardware directly in some of the ISPs and bypass the | exchange completely. | | The US doesn't have many significant neutral exchanges, but | here's one: https://www.seattleix.net/statistics/ | trigger wrote: | Possibly, but Netflix do peer in INEX, | https://www.inex.ie/ixp/customer/detail/103 | rsynnott wrote: | They do, but they likely also have equipment in many of | the ISPs. | gonesilent wrote: | FCC is handing out extra radio spectrum as fast as it can. | Took a bunch of white space channels gave them to TMobile. | Letting some stay on 3.5ghz little longer before selling it | off. | ketzu wrote: | Isn't the trope "broadband is better somewhere else" for most | places? Anecdotally, most people I know complain about the | connection where they live. | ksec wrote: | I have never heard any body complain about broadband speed | from Japan, South Korea or Hong Kong. For parts of Europe, | Such as Finland, Norway or Sweden are also mostly problem | free. | | I then decide look up their average Internet speed [1], and | turns out they are all in the Top 10. | | [1] https://en.wikipedia.org/wiki/List_of_countries_by_Intern | et_... | nicolas_t wrote: | I live in Hong Kong and I always complain about my | broadband speed. I get 1GBPs but actually it's not true, | the link to US is limited and is rather small given how | many people use it so connections speed outside of HK is | around 80mbps much much slower than I had in Europe or | Japan. | | And the contract is for 24 months minimum, so if you leave | the country before the end, you end up having to pay for | the rest of your contract. | | But, in general, US ISPs are particularly bad in my | experience (and worse even than HK) | throwaway894345 wrote: | Europeans seem pretty proud of their Internet, at least | relative to the US, for example: | https://news.ycombinator.com/item?id=22631036 | agumonkey wrote: | it's mostly the cost/quality ratio, it's not asia levels of | modernity (they seemed to be the first on most things) but | it's accessible and stable | | on the other hand the web is filled with horror stories | emanating from C....st customers. | Hamuko wrote: | As a European, I'm quite happy with my Internet | connections. | jbarberu wrote: | Moving from Sweden to the US (Florida) I can't say I've | noticed much of a difference in connectivity. 100, 200, 300 & | 1000MBps is readily available in both places but usually | around at 3x the price in the US. | | Rural America seems to be an entirely different story. | zbrozek wrote: | Silicon Valley here. My options are 20/1 DSL or cell. I | chose cell. | smkellat wrote: | And my part of Rural America was supposed to have a local | government broadband taskforce meeting next Tuesday. The | county commissioner concerned won't reply saying whether | the meeting is canceled or not though the emergency | declaration said county offices are closed to the public. I | sent the commissioner a message imploring him to find a way | to keep the matter going as there will be an end to this | crisis and our decaying, limited, legacy infrastructure | that the local broadband incumbent is not investing in is | holding us back. | | I'm not holding my breath. | jcims wrote: | 15M down / 768k up checking in from rural america. I have | to stop my camera on video conferences if i want to talk. | jbarberu wrote: | Ouch :( | | Just checked, and at the address I left in Sweden I could | have gotten a 1.2GBps for ~$60/mo, almost what I pay for | 100MBps here... | notJim wrote: | My parents have been trying to get high speed internet | for years. They're in a semi-rural, but suburbanizing | area. They are surrounded by houses that have cable, but | their house is older so it doesn't have it. | | They had microwave for a while, but it didn't work in bad | weather, and then the trees got too tall. They've finally | resorted to _paying the cable company_ thousands of | dollars to bring cable to their house. It 's such a | ridiculous opaque process though that my mom basically | has to stalk cable vans in her area and give the tech an | earful to get status updates. The good techs know how | shitty the process is, and one even gave her his personal | phone number. However, it's not his department, so his | ability to make things happen is limited. | | She made the payment back in November, they got permits | in January, and she hasn't heard from them since. I asked | about how to get this done on DSLReports a while back, | and the answer was to just keep calling them over and | over and over, because every now and then you'd find | someone with a clue. | jcims wrote: | I'm probably going to end up dropping $8-10k into a tower | and point to point microwave links to two different | cities. The ISP i'm on now wants $30K to put fiber in my | house, but their network is so bad at the edge that i'd | still need to get a loop to something else to get | reasonable performance. | | I'd still do the tower and resell b/w to recoup some of | the costs. | ksec wrote: | There should be a mandate that all new buildings should have | Fibre Optic cables laid out just like electronics wires and | Water pipes. | | Or even just a separate pipe for either Ethernet or Fibre | Cables. | unixhero wrote: | You will | bobthepanda wrote: | I feel like when people are arguing that point, they are | arguing about broadband _competition_. In most US markets your | choices are not great and /or are expensive, and if you are in | a market with limited competition there is often not a reason | to invest in the network. | bilekas wrote: | > "broadband is so much better in Europe" trope | | Interesting how ISP's outside of the EU are uncapping their | data limits all of a sudden.. | | So when people (me included) say it's better in Europe, its | because the vast majority of us are not capped.. In normal | times. | | Sources : https://www.theverge.com/2020/3/12/21177538/att- | broadband-in... | | https://www.itnews.com.au/news/telstra-follows-optus-with-ex... | Youden wrote: | It's not a counterpoint. Netflix's actions, from a network | perspective are not neccessary, at least not Europe-wide. My | ISP is more than able to cope with it. I've been checking at | peak times and I can consistently saturate my gigabit | connection piping traffic to/from Amsterdam, about 800km away. | | Maybe Netflix feels the need for its own business reasons (e.g. | it pays for some of its bandwidth and now users are using | enough that they're unprofitable) but it's not needed to ensure | the integrity of Europe's networks. | | Were it necessary, the ISPs can simply shape Netflix and let | adaptive bitrate take care of the user experience, the same way | mobile ISPs do in the US. | refurb wrote: | I had the exact same thought. I was under the impression that | Europe had much more robust broadband infrastructure and a | surplus of capacity, compared to the US. | Hamuko wrote: | Finland at least has uncapped mobile connections up the | wazoo. Also the highest amount of mobile data per head in | 2016 at least: | https://cdn.statcdn.com/Infographic/images/normal/11448.jpeg | | Edit: same for 2018 as well: | https://www.statista.com/statistics/956188/monthly-mobile- | da... | rsynnott wrote: | On average, yes, probably. But both the US and Europe have | areas (especially rural areas) with very poor coverage, and | in much of Europe most people are staying at home at the | moment, to a much greater extent than in the US. | MrSouth wrote: | This move is just a solution in search of a problem. We still | have better internet than you in ALL places, including mobile | connectivity, literally everywhere. I can say fiber to the home | 250/250 & coax 500/500 dominate the market. There is pumped up | ADSL everywhere country-side. This move is coming unilateraly | from a person who doesn't understand internet and woke up and | had to be busy with something. Many IX report a slight increase | in capacity, from 10% to 20%. | aembleton wrote: | Fibre to the home definitely doesn't dominate the market in | the UK! | | Maybe we're far behind the rest of Europe but as we are part | of Europe, then it isn't that great 'literally everywhere'. | Symbiote wrote: | You can't generalise all of the European Union like that. | bjoli wrote: | I pay $30 for 250/100 and i live 20 minutes outside a town if | 120k in a small community of 25 houses, about 7 km from the | nearest store of any kind. | | Is that competitive? I have no idea. I could however chose from | around 10 ISPs that all have to compete in the network, which I | understand is quite rare on the other side of the pond. | aembleton wrote: | Where are you? There are many different deals across Europe; | many aren't as good as what you have. | mindslight wrote: | Kodi and mpv continue to work as normal... | olyjohn wrote: | My stash of BluRay rips are still working at full quality as | well. | karatestomp wrote: | Jellyfin is _really_ nice if you have a semi-powerful, wired- | network machine to run it on. Former Kodi user, now a convert. | | Kodi on an Rpi makes a good cast target for it, though. | Hamuko wrote: | I've gone for Infuse and Apple TV 4K, since I haven't been | able to find anything as fast as the 4K Apple TV that's not | an actual computer. | slenk wrote: | I am using Emby, since that seems to be the only one of those | platforms that can handle IPTV | mongol wrote: | What is semipowerful, approximately? | softwarejosh wrote: | i severely lucked out being in a college town during all this, so | many people just left the town, our networks are blazing :P | N0RMAN wrote: | So they are throttling because they can't fulfill the demand and | want to save money on network traffic? | StreamBright wrote: | Torrent as means of distribution would have been just perfect for | the bandwidth. | gandalfian wrote: | So they are rolling out gigabit fibre in homes but 5mbs is | overloading the system? | mabbo wrote: | Everyone's road is big enough to drive to their home, yet if we | all got on the same highway at once it would be a traffic jam. | Hamuko wrote: | Just because they're selling you Gigabit, doesn't mean that | they actually have the capacity to provide you a guaranteed | Gigabit pipe. They're overprovisioning their network and hoping | that not enough people want to max their connection out at the | same time. | op00to wrote: | In other words, a bill of goods. | sniperjzp wrote: | This is interesting, would YouTube cut the quality too? If no, | does this mean Netflix has much higher traffic than YouTube? | navidr wrote: | It is kind of unrelated to this, but I am asking maybe somebody | could help me. Do you guys know where can I read and learn more | about the details of the Netflix network? I looked at their | technical blog, but I wanted something more detailed and | technical. Is there something like Netflix research papers (e.g. | Google published Bigtable IIRC). | rckclmbr wrote: | Its not a whitepaper, but look into OpenConnect, since i | believe thats how they serve a majority of traffic | | https://openconnect.netflix.com/en/ | vimslayer wrote: | This is totally offtopic but since bunch of people are talking | about torrenting here I figured I'd ask - are you getting | subtitles from somewhere? | | I think my English is pretty good but still watching shows | without subs feels like it takes more work and doesn't let me | focus on the content. | | I used to use opensubtitles.org but it's gotten from difficult to | use to impossible to use due to all the popups and crap like | that. | bilekas wrote: | I was working with a semi-competitor of Netflix a few years back | and their tech is great of course, their product offering is | amazing, but their real magic is with their contracts with ISP's. | | I don't know the details of the contracts of course, but they are | likely to get a dedicated bandwidth within the ISP, if that comes | under strain, of course, that contract comes into play. So I | think it's not just the datacenters involved.. | ilogik wrote: | https://openconnect.netflix.com/en/ | ChrisArchitect wrote: | similar to the other discussion thread about this.... what is | this based on? Who's pressuring who to get a meeting with Netflix | to make this kind of request? | syntaxing wrote: | Kind of off topic, but has anyone used Nvidia's Shield TV "AI | Upscaling"? Super curious if it would make the viewing experience | better for situations like this. | BenJong-Il wrote: | A few months ago there was blog post posted here from a guy | making movie reviews. In the blog post he described how he | managed to get 4k Netflix screenshots on his Chromecast. The | effort he made was enormous and involved reverse engineering the | Netflix data protocol (I probably worded this wrong). | | When doing that he found out that Netflix streaming in 4k isn't | actually 4k. | | Again not exactly sure how this worked but that was the result. | And he put some kind of device between the Chromecast and the TV. | And at the end of the post he shared his top movies of the year | or in the previous post. | | Does anyone know what I am talking about? I've thought about this | pist several times in the past weeks. | Youden wrote: | It looks like he didn't reverse-engineer the Netflix data | protocol. What he did is use a HDCP-stripper box to get access | to a raw decoded HDMI signal. The HDCP-stripper also had a | screenshot function which he used to get snapshots of the video | he was playing. | | He also monitored how much network traffic was being used while | playing Netflix videos to get an estimate of the bitrate that | was being played. The 4K videos were consistently around | 18Mbps, which is reasonable. | | FWIW, you can (normally) get a HDCP stripper from AliExpress | for $10. This isn't particularly exotic hardware. | DavidVoid wrote: | On a related note, if you watch Netflix in Chrome or Firefox | then you're only getting a resolution of 720p. | Google Chrome Up to 720p on Windows, Mac, and Linux | Up to 1080p on Chrome OS Internet Explorer up to 1080p | Microsoft Edge up to 4K* Mozilla Firefox up to 720p | Opera up to 720p Safari up to 1080p on Mac OS X 10.10.3 | or later *Streaming in 4K requires an HDCP 2.2 | compliant connection to a 4K capable display, Intel's | 7th generation Core CPU, and the latest Windows updates. | Check with the manufacturer of your system to verify | specifications. | | From: https://help.netflix.com/en/node/23742 | | I really wish they'd just allow up to 4K streaming on all main | browsers. The Windows 10 app is awful and very buggy for multi- | monitor setups. The two main issues I run into with it are: | | 1. The video will stutter unless I set both my monitors to the | same refresh rate. As you can imagine, it's somewhat annoying | to have to lower the refresh rate of my main monitor from 144Hz | to 60Hz whenever I want to watch Netflix. | | 2. When playing in fullscreen on one monitor, the video will | randomly minimize if I interact with _any_ applications on my | second monitor! So if I want to look something up online or | whatever as I 'm watching, I _have to_ switch to windowed mode | or I risk having the video just minimize and mute itself. | marzell wrote: | Microsoft _really_ wants users signed in to a Microsoft | account on Windows. One of their main leverages for this is | encouraging people to use the app store in Windows, which | doesn 't fully work if you're just logged in to a local | account | valvar wrote: | It doesn't? Seems to work fine for me... | BenJong-Il wrote: | That sounds awful. | | I'm on MacOS Mojave and the main issue I have with Netflix is | that every few minutes there is a white flash for a few ms. | In Safari and Chrome if i remember correctly. But I never | investigated that as I don't stream a lot. | MaxBarraclough wrote: | Also, for 5.1 surround sound, no browser will do, you must | use the Windows 10 app. (That's if you're playing from a PC, | of course.) | | https://help.netflix.com/en/node/14163 | | > I really wish they'd just allow up to 4K streaming on all | main browsers | | Do all the major browsers support this? | jandrese wrote: | Note that if you pirate 1080p or 4k content you'll always get | the full resolution you asked for. | DavidVoid wrote: | Not always at a great bitrate though. | | I haven't really torrented anything in a while but I doubt | there are many 20GB+ Blu-ray quality rips out there that | you can download in a reasonable amount of time. | | EDIT: after reading the replies I stand corrected; it seems | like there are some better quality uploads out there than I | thought. | kodt wrote: | There are plenty, 30-40GB uncompressed BluRay remux rips | are very common. Will download in under 15 minutes. | | You can also find uncompressed 60-70GB UHD rips. | fredoliveira wrote: | You'd be very surprised. | capableweb wrote: | > reasonable amount of time | | Depends very much on your own bandwidth. For someone with | 400Mbps, 20GB+ doesn't take that long time to download in | the end, especially popular torrents. | | But then again, not many have that kind of bandwidth | available. | deno wrote: | Availability aside (bluray rips are a thing), most people | can't tell the difference between FullHD and 4K at all, | at least in moving pictures[1]. I doubt bitrate will make | much difference on top of that, as long as you start from | some reasonable value. | | I seriously can't tell the difference between a very low | quality YIFY rip and a proper Bluray. If you freeze frame | they both look bad, and when they're moving they both | look great. I've done this as an experiment multiple | times and it's like judging wine... There's a threshold | you need to pass but beyond that you quickly run into | diminishing returns. | | [1] BTW most movies are still mastered or partially | mastered (SFX) at 1080p still, and even if they're true | 4K you get high quality downscale to 1080p for free. But | really most 4K movies are still upscaled from 1080p. | Bnshsysjab wrote: | I'd rather see 60-144hz before any increases in | resolution above 1080p and maybeeee 4K. | | I think lower quality rips show themselves a bit more on | high quality playback devices, but I generally don't hit | low quality releases purely for Snob factors so I could | be wrong. | dylz wrote: | Are movies actually made in 144 FPS? | gowld wrote: | Movies look like garbage in >30fps. | | That's why moviemakers beg audiences not to do frame | interpolation. | kingo55 wrote: | Using Sonarr you can specify minimum bitrates to | download. It fetches content automatically in the | background for you. | MiroF wrote: | Very common. | Lammy wrote: | At least it will be the same bitrate every time :) | | The keyword you should be searching for is "remux", as in | identical video/audio streams to a BD but in a new | container (probably MKV). | dragonwriter wrote: | If you pirate it originally yourself, sure. | | Pirated content from other people that lies about what it | is isn't unheard of, though. | colonwqbang wrote: | Not unheard of, but uncommon. Typically the uploader will | list the particulars of his precious file in extreme | detail. Video resolution down to the pixel, framerate, | mean bitrate and the exact settings and version of the | libx264 codec software used... | skeletonjelly wrote: | Depends on your sources! | kingo55 wrote: | What a joke. We're punished for being paying customers. | | It's like the oppressive DRM that hurts actual paying | customers of games rather than the pirates who circumvent | it. | gowld wrote: | And shoplifting is also easier than waiting in line at | checkout. | majewsky wrote: | That's true as a quip, but what's also true is that | piracy flourishes if and only if there are no comfortable | means of obtaining content legally. Music piracy was a | big thing until it basically dropped dead from one day to | the other when music streaming services like Spotify | packed all music into one easy subscription. I would also | say that movie piracy also dropped significantly when | Netflix subscriptions became mainstream (not necessarily | in terms of number of available movies, but certainly in | terms of market share). | tazjin wrote: | This is generally how the media industry works. Paying | for content (online at least) is almost always more | complex, less flexible and lower quality. | | Add to that the various geographical restrictions (have | the audacity to live outside of the US? No content for | you!) and piracy becomes quite attractive. | Bnshsysjab wrote: | This started with DVDs that had unskippable anti piracy | messages that piracy tools would either bypass or | automatically enable skippability. | ehsankia wrote: | Wow, they should really make that clearer, especially since | IIRC they charge for 4K streaming... | | This is probably how they get away with providing 4K without | destroying their network: by making people think they are | getting 4K when most are really are just watching 720p | iso947 wrote: | If you don't realise it's not 4K, maybe it's not worth the | extra cost | TomMarius wrote: | Yeah, that's why they should say something. I was not | aware I was getting lower quality, I thought the movies | look awful. | gowld wrote: | Why are you paying for it? | [deleted] | Zopieux wrote: | These numbers seem to roughly map DRM "security levels" and | allowed resolution levels. Basically, on platforms that | support hardware Widevine (or some other DRM product) ie. | "strongest security", 1080p+ is allowed, as there is a low | risk of the warez Scene(tm) being able to tap the decrypted | media - HDMI splitters that can strip HDCP 2.2 are hard to | come by. | | On platforms with only software DRM (tl;dr an obfuscated | binary blob distributed along your browser that does some | form of AES decryption), only low resolution streams are | available because there is a good chance some folks somewhere | have tooling to intercept the decrypted media. | mikkelam wrote: | This is really driving me nuts... Netflix is consistently | giving me subpar resolution in firefox. It's quite rare that | I even get 720p. Yet switching to microsoft edge, boom | suddenly it's great. | | There used to be some extensions to switch the resolution up | on chrome and firefox, but I do believe they're not working | anymore. | | Another case for piracy I guess. | Fripplebubby wrote: | > Another case for piracy I guess. | | The notion here is, because of these annoying steps and | gotchas, there will not be 4k rips of their content | floating around. I don't keep up on the piracy scene these | days but I have to imagine that it can still be done, as | with the setup from the blog. So goes the story of DRM, it | is a painful step that doesn't quite prevent piracy - but | if you're netflix or other streaming services, you're | working closely with the implementors of the DRM tech | (microsoft, widevine, others) and you're not going to just | throw in the towel given that it's always a work in | progress. | | Sometimes there are also licensing requirements around | having DRM attached, probably applies to Netflix in certain | cases (although less and less these days). | MaxBarraclough wrote: | I believe this is because Edge is capable of decrypting and | displaying DRM-protected 4K streams. I don't think it's | just Netflix being difficult. | SCHiM wrote: | This is because of DRM integrations. If any part of the | chain between netflix and secure memory in your display | cannot be verified, or does not meet some standard, you get | the degraded experience. | kevin_thibedeau wrote: | Change user-agent to impersonate Edge. | | This is why I won't pay for premium resolution upgrades. | It's too much of a hassle to ensure the entire video chain | is providing what I paid for. | jdnenej wrote: | It's more than that, Edge has far more DRM in it. | coribuci wrote: | > When doing that he found out that Netflix streaming in 4k | isn't actually 4k. | | Well, after so many people praising streaming i wanted to check | what this means. According to wikipedia the server adapts to | the clients bandwidth. So you can get UHD with the quality of | mpeg1. | | > Does anyone know what I am talking about? I've thought about | this pist several times in the past weeks. | | Yes. That's why i decided that streaming is not really a | solution. | | It is really amazing how they are selling crap claiming that | they have better quality. Damn, even an AM transmission sounds | better. | rwol wrote: | This one? https://lars.ingebrigtsen.no/2019/02/14/adventures- | in-netfli... | wmf wrote: | There's nothing in there about 4K not being 4K, just some | griping about low bitrates. | | On computers you can access some debug stats https://www.redd | it.com/r/netflix/comments/2fkylx/hidden_netf... and Roku also | has it https://community.roku.com/t5/Channel-Issues- | Questions/Someh... | nrp wrote: | I think in the end the author's only complaint was that it | was difficult to figure out what bitrate the Chromecast was | streaming at, is a pretty minor problem. It reads like a | complaint post, but that seems to just be the author's | writing style. | BenJong-Il wrote: | Exactly! I also just found it. Don't know how I didn't manage | to find it before. The comments were quite critical. | | https://news.ycombinator.com/item?id=21669234 | itcrowd wrote: | I think this is the one you need. Interesting, thanks for the | suggestion to search for it! | | https://lars.ingebrigtsen.no/2019/02/14/adventures-in-netfli... | jiveturkey wrote: | epic | ehsankia wrote: | I did not read the whole thing, but could it simply be that | Netflix detects whatever technique the author is trying to | use and that something is up, so it defaults to non-4K | streaming? | gaius_baltar wrote: | Best approach is just cancel Netflix (saying this was the reason) | and go back to the torrents -- they will still have the best | quality. | | They are lowering quality (of service or the catalog size, not | always video) and keeping or increasing the prices for a while. | Using a global pandemic as an excuse is just a new low. | echelon wrote: | Hogging bandwidth is detrimental to everyone, especially | emergency personnel. Please don't do this. The government | wouldn't ask if there wasn't a need. The alternative is having | everyone's internet cut outright. | leetcrew wrote: | > The government wouldn't ask if there wasn't a need. | | I wish I lived in this blissful world. | martin8412 wrote: | I'm sorry - I'm sure you mean well, but this is downright | false. This is not the US. In most European countries | bandwidth is plentiful and this is completely unneeded | political intervention based on not understanding technology. | ISPs do actually upgrade their infrastructure without it | being past collapse in Europe. | mschuster91 wrote: | What an utter joke. This is only needed because unlike the | backbone operators who are pushing ridiculous record traffic | through the IXs these days and don't even hit any limit on their | capability, the last-mile operators have _not_ done any major | investments in their infrastructure. | | Cable TV internet is horribly oversold - Kabel Deutschland was | already infamous, when they got bought up by Vodafone shit got | even worse. DSL ... let's just say most of Germany is happy to | have 16/1 ADSL. I have 100/10 FTTB via M-net and even they have | load problems. | | Cellphone internet is even worse but as data is horribly | expensive in Germany no one dares streaming Netflix over that | anyway... | | tl;dr: it's not Netflix fault, it's last mile telcos who have | done jack shit the last decade to build out new FTTP infra | coupled with appropriate uplink capacity to the nearest IX, but | people are too dumb to understand this and blame Netflix instead | of directing their anger towards politicians and telcos where it | belongs! | dewey wrote: | > Cellphone internet is even worse but as data is horribly | expensive in Germany no one dares streaming Netflix over that | anyway... | | Luckily we have net-neutrality infringing features like | Telekom's "Stream On" where it's included /s | [deleted] | bmmayer1 wrote: | Isn't this sort of rationing exactly the thing that anti-Net | Neutrality advocates have been warning about? | BurningFrog wrote: | Can't tell if that "anti-" should be there or not... | Hamuko wrote: | There might be special circumstances afoot. | codazoda wrote: | I don't think so. This is one company reducing the quality of | their own content. | coffeefirst wrote: | No, that would be the ISP playing "you can't use Netflix or | Zoom unless you pay for Super Premium." This is the services | themselves downgrading to handle the highest peak service they | will ever see. | op00to wrote: | Not just that. Eyeball network ISPs also shake down companies | like Netflix with extortionate fees when peering points are | overloaded to upgrade the connection. | zymhan wrote: | Net neutrality is the idea that your ISP shouldn't deprioritize | content from someone else in order to benefit their own | competing service. | | For example, Comcast not counting their on-demand, over the | internet, streaming against your data cap. Whereas watching | Netflix/hulu/etc would count against it. | rococode wrote: | I've been having major internet issues lately (Seattle area), | have had 4 techs come try to figure it out. Yesterday's tech | finally correctly diagnosed the problem as happening before the | connection reaches our home but was unsure of the cause. He | called his supervisor to investigate, and they found that the | capacity for our neighborhood's node was nearly at 100%, while | ideally it should always be under 80%. Fortunately they said | they'll be able to fix it within a few weeks by doing a node | split. The tech mentioned he'd never heard of capacity issues | before in his ~20 years as a tech and that some smaller ISPs have | been having issues keeping their internet up and running at all. | | I've been tracking the performance with PingPlotter, if you're | curious how bad it is right now here's the last 10 minutes: | https://i.imgur.com/AnUqv3j.png (red lines are packet loss) | Pretty interesting how current circumstances are pushing even | tried and tested infrastructure to their limits. | texthompson wrote: | If you didn't know, that 80% number is probably the result of | Little's Law. That's the result where if your demand is | generated by a Poisson process, and your service has a queue, | 80% utilization of the service is where the probability of an | infinite queue starts to get really high. People | | Here's a nice blog post about the subject: | | https://www.johndcook.com/blog/2009/01/30/server-utilization... | lxgr wrote: | This law does not apply to queueing as encountered in | routers. It assumes unbounded queues and a poisson arrival | process (i.e. a memoryless channel); both assumptions don't | hold for packet routers and senders using congestion control | (TCP or otherwise). | | There is, however, a high chance of encountering buffer bloat | if countermeasures are not taken at the chokepoint: | https://en.wikipedia.org/wiki/Bufferbloat | | Modern cable modems, for example, are required to implement | such countermeasures. My ISP is at over 90% capacity and | round trip times are still mostly reasonable. (Bandwidth is | atrocious, of course.) | kitteh wrote: | Comcast's last mile network in Seattle has been struggling in | some areas from the morning until around 4 to 5 PM. It's not | massive loss, but enough to disrupt video conference. Run a mtr | towards an Internet dest and you'll see loss at the first hop | and everything behind it. | op00to wrote: | Mtr isn't a reliable measure of packet loss. Routers drop | "extra" packets like ping before they drop "paying" packets. | lxgr wrote: | mtr uses UDP data packets, as far as I am aware. | | Yes, the ICMP response packets could still be skewed, and | the effect you mention is definitely real, but on a good | connection, usually there should not be much to drop at | all, neither TCP/UDP traffic nor ICMP packets. | kitteh wrote: | Yes I'm well aware of routers policing TTL=1 packets, but | if you see consistent loss all the way down it's usually a | sign. This compared to seeing individual spikes on | intermediate routers which are usually control plane | policing. | chrisseaton wrote: | > have had 4 techs come try to figure it out | | Doesn't sound ideal for distancing. | op00to wrote: | The tech was full of shit. This happens literally all the time. | You probably won't get a "node split" unless more people loudly | complain. It's cheaper for them to roll a tech and hope you get | fed up than it is to actually fix the problem. | lxgr wrote: | My ISP has been playing the same game with me for months. I | finally cancelled the contract when it was about to renew, | and I got a very interesting winback call from sales: | | Not only did the rep freely share the utilization numbers | with me (80% during the day and 90% at night), he also | mentioned that things would not get better until end of the | year when they would do a node split. | | As consolation, they offered me 10x the download speed for | half the price. I'm not really sure how that would help | congestion... | iagovar wrote: | I work in this field in Spain. Margins in this sector are | slim, deployment is expensive. EVERYONE works with | simultaneity rates, it's the only way to have cheap | connections. | | In fiber connections is actually not that expensive to | split a fiber after a CTO, you can actually sort of daisy | chain it, but you want to keep everything as standard as | possible. | martin_bech wrote: | I've worked at a major ISP, for a decade, and spotting | something like this should be so easy to spot. There are tools | on monitoring of load all the time, and areas are routibely | getting split etc. to improve bandwith, so I think your ISP are | basicly amateurs.. | fibers wrote: | how can i as a subscriber find out whats the capacity? | lxgr wrote: | It used to be possible to determine the downlink capacity | and even current usage with a DVB-C receiver and some Linux | software, since DOCSIS is essentially just IP encapsulated | in MPEG transport streams on a digital TV channel. | | More recent versions of DOCSIS have moved away from that | layer of backwards compatibility, so you would probably | need some specialised equipment, if it is possible at all | (I don't know at what layer exactly encryption happens). | cpitman wrote: | Alternatively, load has gone up across the board in a short | period of time, so that preventive scaling has fallen behind | and are in recovery mode. | martin_bech wrote: | Yes it can, but why would it take several techs, to spot | something like load, which is the first thing you would do, | it should take no more than 10s to look it up in a tool. | sulam wrote: | A "last foot" tech might not even have access to those | tools, much less know how to use them. | rwbhn wrote: | Rolling out that tech has got to be more expensive than | checking the load first. | toyg wrote: | Dunno how it is in the States, but here in UK rolling out | the tech is basically the first thing they do after the | unavoidable "have you tried turning it on and off again" | phone call. They just don't trust the customer to have | any clue and maybe don't want to waste time doing | troubleshooting at their end when it's "probably" a | downstream issue. | op00to wrote: | Not amateurs, liars. | dawnerd wrote: | So Frontier? | TheSpiceIsLife wrote: | How does it come about that the ISPs Network Operations team | didn't know they were saturating a link? | | Last ISP I worked at would have email and SMS notifications | going to On Call staff. | Hamuko wrote: | Is this for the entirety of Europe? Because I imagine we're not | having any issues with this in Finland. | turbinerneiter wrote: | It's a made up problem. In Germany, journalists asked the | network providers and they said everything is fine. | | Such a ridiculous and pointless thing to do by the EU. | Especially since all the apps drop the quality automatically | anyway if the connection is slow. | ehsankia wrote: | Would any ISP actually openly say that it's "not fine"? Are | these publicly owned companies? Wouldn't be risky to your | business if you admitted things are not fine or that they are | on the edge of capacity? | Skunkleton wrote: | I think the point is to protect things like remote desktop, | zoom, etc from being pushed out by netflix traffic. | Hamuko wrote: | Isn't that mostly a QoS issue? | wmf wrote: | The Internet doesn't have QoS. | matsur wrote: | Last mile networks do. | wmf wrote: | Yeah, but nobody trusts ISPs to prioritize traffic; | that's what the decade of net neutrality discussion has | been about. If they start prioritizing Zoom over Netflix | now, it just opens the door to continuing that | prioritization (for pay) after the crisis. | Hamuko wrote: | I'm not sure if I buy the argument that doing something | weird during a state of emergency is a valid cause to | keep doing it outside of it. | ricardobeat wrote: | @Hamuko you don't need to buy it, the ISP owners will | quickly buy that argument for you :) | Hamuko wrote: | And the EU can then take action against the ISPs. The EU | hasn't been particularly hands off. | geggam wrote: | Try tunneling things thru VOIP packets and see if you | notice a difference | mattnewton wrote: | Sounds like an ISP issue. | aarroyoc wrote: | It's not an invented problem. In Spain, ISPs like Telefonica | and Vodafone are posting tweets are telling newspapers that | people need to use the Internet with responsibility [0]. They | also passed a law yesterday that allows ISPs to close | connections if they know they're being used to spam the | network. | | Maybe in Germany is different because people are more used to | work from home or just being at home while watching Netflix | but Spanish people like to go out a lot and now the network | needs to serve all these people as well. | | [0]: https://www.xatakamovil.com/movil-y-sociedad/operadores- | se-u... | martin8412 wrote: | They're talking about a 50% increase in voice and 25% in | data on mobile networks. The problem is not the wired home | connections. In fact, they even suggest that you use your | landline for talking instead of the mobile networks. | bluegreyred wrote: | "the internet" from a dedicated fiber line is not the same | as "the internet" from a oversubscribed 3G cell tower in | the same country. | | Running better/more aggressive last mile QoS in the | affected regions would make more sense to me, though I can | see the advantage of netflix throttling "voluntarily" | because this approach may avoid net neutrality violations. | ritchiea wrote: | Here in Berlin my DSL connection has been awful since the | social distancing began. And many of my friends have | complained of similar problems. Frequent disconnections, | broken up zoom calls. Though ironically the streaming has | been fine from both Netflix & Amazon. | rsynnott wrote: | I think Zoom has been having some issues. In Ireland, I | haven't seen any actual Zoom breakages, but the maximum | resolution I'm now seeing is 640x360. A week ago if someone | had a decent webcam it would do 1080p. | t0mas88 wrote: | I've had disconnected Zoom calls here (Netherlands) as | well, but it seems that's just Zoom not being able to | handle the traffic because Google Hangouts and MS Teams are | both fine. And Netflix and Disney+ are also working fine. | Hamuko wrote: | Didn't MS Teams already go down once due to the | additional traffic in Europe? | akadruid1 wrote: | It could be that they don't have local edge servers in | the Netherlands, we are using Zoom very heavily here in | the UK and its working well with our colleagues here and | in the US but some European countries including | Netherlands are breaking up or disconnecting. I think | Zoom are using AWS. | turbinerneiter wrote: | If streaming works, but zoom doesn't, maybe the issue is | with the zoom servers? | ritchiea wrote: | I've had other disconnections and sporadic complete DSL | outages during the day. It might be there's more traffic | during the day when people are performing work duties | from home. | | Netflix might also be good enough at queuing up | downloaded portions of the film ahead of time that the | brief outages don't affect the viewing experience. | pilsetnieks wrote: | Rather the differences between protocols employed. | Streaming video can be sent in chunks where latency | doesn't matter that much (within certain tolerances, of | course.) Realtime voice and video doesn't have that. | hobofan wrote: | German ISPs to public: "Everything is fine!" | | German ISPs to EU representative: "Could you please ask | Netflix to turn down the traffic so we don't look too bad?" | | Not too hard to imagine, is it? | op00to wrote: | More like German ISPs to EU Representative: oh noes we got | caught overselling remember when I gave you all that money | now please ask Netflix to slow down | [deleted] | Shivetya wrote: | it is a no cost request for a government official to make and | gives them a ready out should things go wrong, in that they | can point and say "if only they had done what _I_ asked " | dogma1138 wrote: | It wouldn't surprise me if there is a problem, on Netflix's | side. | | As in this puts too much stress and thus too high of a cost | on their end. | t0mas88 wrote: | No issues in the Netherlands either, we have a lot of cable | (250 or 500mbit) and fiber (similar speeds) connections so I | guess they're used to this amount of traffic. | | I guess this kind of thing is more for rural DSL lines in other | countries? Or maybe central London :-), they still have a lot | of homes only connected by ancient copper telephone cables. | robocat wrote: | There's so much that seems wrong about this. | | 1: home network capacity used to be at peak around 7PM IIRC. | There should be significant spare headroom on the network during | the working day. | | 2: Netflix already downgrades when bandwidth is limited. The | smart move would be to tell Netflix to downgrade more | aggressively, on the theory that would allow more "important" | traffic to get priority, while still allowing people to watch | Netflix (important to keep people from social contact!), and not | affecting quality for consumers where ISP capacity isn't an issue | (edit: added clause). | | 3: Allow individual ISPs to ignore agreements and bandwidth limit | Netflix traffic from their POPs, if ISPs are having capacity | issues. | | This seems political, possibly pushed by Netflix so they can sell | more subscriptions while having a third party to blame for | reducing service levels. Or maybe just knee jerk dumb reactions | from politicians - stupidity seems like an option too!? | | Edit: I keep being amazed at how consumerism drives side | benefits. Without Netflix and gamers, how much worse off would we | all be right now? | rsynnott wrote: | > There should be significant spare headroom on the network | during the working day. | | Remember that essentially every kid in Europe is home from | school right now. | | > Netflix already downgrades when bandwidth is limited. | | It downgrades when bandwidth constraints and congestion start | bothering _it_. By the time all the Netflixes which are | competing with you do so, your Zoom conference will be long | gone. Netflix is quite tolerant of an unreliable network. Many | work-from-home things, VC in particular, less so. | itg wrote: | Regarding point 1, I imagine capacity is much higher during | working hours due to so many people working from home. | majewsky wrote: | > home network capacity used to be at peak around 7PM IIRC. | There should be significant spare headroom on the network | during the working day. | | That's because people used to be in the office over the day. | Now many are working from home and thus at home all day. | dabei wrote: | Are they going to deliver the lower quality videos with AV1? | fdghfg wrote: | "how to lose a large portion of your customers in 30 days" | quotemstr wrote: | This sucks. If bandwidth were metered, the market would ration is | appropriately. Generally speaking, anything "free" or "unlimited" | gets misallocated. When you put a price on something, it gets | better. | iptrans wrote: | What's the point of rationing something that costs a hundredth | of a cent per GB? | | You get 10TB of bandwidth for a dollar. Once average usage per | subscriber goes over that, then we can talk. | wtallis wrote: | I think the real problem is that the supply is too inelastic. | The marginal cost of delivering more data is trivial, until | part of your network gets congested, and then your short-term | options are limited. This is the same problem that water | utilities often face: it's cheap, until you run out. | | Assigning a single rate ($/TB) requires you to make some | assumptions that are at risk of being violated in exceptional | circumstances. Using variable pricing to charge more during | peak hours is too complicated for consumers to keep track of | and their options for changing behavior are limited, so this | earns the ISP more money but doesn't eliminate congestion | during peak hours. | quotemstr wrote: | > Using variable pricing to charge more during peak hours | is too complicated for consumers to keep track of | | Why? It works for electricity. | wtallis wrote: | Peak vs off-peak prices for electricity aren't that far | apart--up to a factor of 3 in my area for residential | service. And that's for a fixed schedule of | peak/shoulder/off-peak hours. More dynamic demand-based | pricing of electricity _doesn 't_ work all that well for | residential service; it basically requires automated | load-shifting that's far more practical for industrial | customers than residential. | | The cost curve for internet service during peak hours is | a lot steeper. I think it would take much more than a 3x | price multiplier during peak hours to get any noticeable | demand reduction beyond what streaming applications | already do by dropping down to lower resolutions | automatically. (Assuming that the base cost for off-peak | usage is remotely realistic, ie. orders of magnitude | lower than the metered prices we pay for cellular data in | the US.) | jazzyjackson wrote: | Maybe if we had kept using bittorrent for TV distribution we | wouldn't have so much global traffic downloading "The Avengers" | for the millionth time, you would just download it from the | nearest host (also the way the internet worked before HTTPS, | there used to be way more local caching of content being | downloaded over and over again) | amelius wrote: | Except residential upload speeds are usually only 1/10th of the | corresponding download speed. | Hamuko wrote: | Yeah, but my residential conncetion is 1000/100. | Sosh101 wrote: | Maybe 10 years ago? I don't know anyone with a connection | that badly asymmetrical. | jacobsenscott wrote: | 230 mb Down/ 5 mb up. Xfinity near Denver. | btgeekboy wrote: | 1000/35 for me. Yay DOCSIS. | fibers wrote: | why is docsis so slow/asymmetric? | JimmyAustin wrote: | My parents connection in Australia is 100/3. | LynxInLA wrote: | That's the standard ratio for Spectrum consumer internet. | The ratio actually gets worse as you increase the upload | speed. They cap out at 35 Mbps upload even with 940 Mbps | download. | mfkp wrote: | My Comcast gigabit internet is capped at 35Mbit upload as | well. | rahimnathwani wrote: | It's pretty common if your last mile technology is old, | e.g. cable internet coax, or copper phone lines for ADSL. | | Most Comcast plans in my area come with 5Mbit/s upload, | even if the download speed is 15x to 25x that. | MartinodF wrote: | Most FTTH connections in Italy are 1000/100 or 1000/300 | Mbit/s. I guess most people wouldn't even notice the | difference in upload between 100 and 1000 Mbit/s. | lxgr wrote: | My connection is 1000/50 - theoretically. | | On a good day, that works out to about 100/2, thanks to my | provider vastly overselling their shitty overcongested | network as "fiber to the home". (It's just cable.) | Cu3PO42 wrote: | My connection in Germany is 50/5. | codyb wrote: | If you're downloading ten segments from ten different | uploaders it can all balance out I think. | | Bittorrent can be damn quick. Haven't used it in a while but | it was certainly fast on well seeded items. | TrickyRick wrote: | Doesn't really matter though, still means (Slightly | oversimplified) that a peer can connect to 10 hosts and not | have to download at all from the origin server. Also this | simply isn't true in a lot of European countries where upload | and download speeds are equal, but that's a different thing. | throwaway744678 wrote: | Can you explain what you mean by that last statement? It | does not sound true to me. As far as I can tell (in my | country) almost all consumer offers are asymmetric: ADSL, | obviously, but also fiber. Symmetric offers are very much | for professional access, and typically more expensive. | lxgr wrote: | The math still does not work out. | | On an 1:10 asymmetric connection, users would need to | remain available for seeding 10 times longer than it takes | to download (and presumably watch) the film to have a net | positive impact on the system. | | That's not exactly realistic, considering that a lot of | traffic goes to mobile devices where this would outright | kill battery life. | codyb wrote: | Wasn't Netflix originally p2p in some manner? I can't remember | the exact details (and I may be wrong), but I could have sworn | their original architecture was distributed in one way or the | other. | cjblomqvist wrote: | You might be thinking about Spotify, which had a torrent-like | technology originally. Nowadays I think it's fairly limited. | TrickyRick wrote: | Also Voddler I guess? | codyb wrote: | Thanks that might be right! | tehsauce wrote: | This is called a CDN, and they are very ubiquitous especially | for video streaming services | knicholes wrote: | It sounds like it's time for some popcorn. | kislotnik wrote: | Excuse me, but if the problem is in overloading of local | networks, popcorning full-quality vs streaming downsampled | might revert their efforts in cutting traffic, which might be | for a good reason. | orcasauce wrote: | Would you be so kind to pass some to me? Popcorn that is. | knicholes wrote: | I would never risk suggesting people use the legal app | popcorntime to pirate copyrighted material. | aidenn0 wrote: | At least in the US, Netflix colocates a box with the most | popular content on premises with the ISP, so the last mile | could be the bottleneck here. | ivnubinas wrote: | Yes, it's the same here (Dominican Republic). | orcasauce wrote: | As I understand it Netflix has hardware in ISP data centers to | do exactly that. https://openconnect.netflix.com/en/ | cosmodisk wrote: | That's quite something when a streaming service can go to the | ISP with their hardware... | spyspy wrote: | This is common for any company that operates a CDN. It just | so happens Netflix is a big enough content deliverer that | they run their own network rather than pay to use someone | else's. | megablast wrote: | Pretty common. | capableweb wrote: | Netflix might have data centers that gets closer, but nothing | will ever get as far reaching and close as P2P would. A | residential building who are all watching the same movie | would only have to download the movie from building <> | internet once. Replicate this system on every level (local | network <> building <> city <> country) and you get so much | more bandwidth available. | | Of course there are other considerations and we (humans) | haven't worked as much on P2P as centralized systems, so only | the future can tell us where the limit is. | newsclues wrote: | Large residential buildings (condo and apartments) need a | small edge Data Centre in them. | jeffrallen wrote: | BBC: It is not clear if this applies to the special snow flakes | on the island off of Europe. | | Netflix: You're Europeans again, England. Suck it. | | Scotland: Ha ha. | joshuahughes wrote: | Actually, we've never NOT been Europeans, and we've never NOT | been in Europe. Europe's just a continent | (https://en.wikipedia.org/wiki/Europe). | | However, we did recently leave the European Union. (See | https://en.wikipedia.org/wiki/European_Union.) Completely | different thing, but very commonly confused. | cowmix wrote: | When I had my Internet from Cox here in Phoenix and they started | to invoke data caps, I was forced to rate limit my TVs here in | the house. | | I have to say, Netflix does a GREAT job making sure their content | works well under lower bitrates as compared to HULU and Amazon | Prime. | | I was getting pretty good 1080 quality at 2.5mbs. If I didn't do | the caps, Netflix (and other services) will stream as fast as | they can. | Dumblydorr wrote: | I have Cox in Rhode Island, ostensibly 150 mbps but meanwhile | my TV buffers on simple medium quality content. I am wondering | if the apartment building's connection isn't prepared for so | many streamers? | sergiotapia wrote: | Makes you think, how much further we could stretch things if we | were all using the Nims/C/C++ of the world instead of the Ruby's. | | Please don't immediately flame, I'm just saying objectively, we | could stretch hardware out much further. What do you guys think | about this? | [deleted] | NortySpock wrote: | It's always been a trade-off of engineering time to improve | performance vs shipping new features. | | That said, I have been enjoying maxing out my Raspberry Pi to | see what I can get it to do. (File server, PiHole so far, | transcoding audio files so far...) | | Looking forward to writing some node.js servers for it to see | what it can support. | Qasaur wrote: | I strongly subscribe to this view. Opinions like this get | dismissed by the usual premature optimisation argument and that | engineer-time is expensive, but I think that if we built our | stacks with performance and efficiency in mind a significant | chunk of operating and indeed development costs would be | eliminated from corporate expenditures and would outweigh the | potential initial development costs (which I don't think is | that much of an issue, especially when you have competent and | skilled engineers building said software). | saagarjha wrote: | Networking stacks tend to be fairly optimized already. | cortesoft wrote: | I don't think C++ generates more efficient packets than | Ruby..... | jjgreen wrote: | In fact they are more efficient, but not as elegant. | DontGiveTwoFlux wrote: | I have to imagine that this is to mitigate problems with | bandwidth intensive low level networking equipment that is | performance sensitive, not application level code. That | equipment typically runs code in the languages you mentioned. | ficklepickle wrote: | I mean, there is always the productivity trade off. If | hardware/bandwidth is cheaper than dev time... I guess that was | the idea with Go, to be productive to write and more efficient | to run than the dynamic languages. | | I think incentives in commercial software are out of whack. | It's often more profitable to make garbage software that is | barely fit for purpose. But that same critique also applies to | much of our economic system. | | If we want a particular outcome, the incentives need to be | aligned accordingly. | bradstewart wrote: | This about network bandwidth capacity, not server hardware | load. Netflix is going to send the same bytes over the network | regardless of what language it's using for the server code. | NegativeLatency wrote: | Sounds like an ISP bandwidth issue, the bottleneck is the | network not the cpu. | bluedino wrote: | I'm curios to what load the cellular networks are seeing | chacha2 wrote: | Anyone know where that remote is from in the picture? | admax88q wrote: | Such a shame that multicast never took off. | | Would save tremendous amounts of bandwidth in times like this. | basilgohar wrote: | This may work when a live stream is being watched at many | locations from a single or few sources, but in the case of | video on demand, the utility of multicast would be very limited | - maybe some folks would coincidentally request the same | packets at the same time, but the chance of that should be | vanishingly low. | Izmaki wrote: | Are they gonna cut my bill also? I would hate to pay for a | service i a, not getting (4k streaming) | echelon wrote: | > Are they gonna cut my bill also? I would hate to pay for a | service i a, not getting (4k streaming) | | In a desperate time of need, 4k streaming isn't really all that | important. | | I imagine you can make that change to your account yourself. | Whether Netflix will prorate this for everyone automatically | remains to be seen. | rb808 wrote: | Had my first Netflix problem today at 5pm. Has always been solid | before today. Other streaming services were good (though YouTube | searching etc looked loaded) ___________________________________________________________________ (page generated 2020-03-19 23:00 UTC)