[HN Gopher] Moving Away from Gmail
       ___________________________________________________________________
        
       Moving Away from Gmail
        
       Author : rolisz
       Score  : 108 points
       Date   : 2020-04-11 18:49 UTC (4 hours ago)
        
 (HTM) web link (rolisz.ro)
 (TXT) w3m dump (rolisz.ro)
        
       | akssri wrote:
       | Gandi may also be an option here - a domain registered with them
       | comes with two free mailboxes, each with a few GBs of space and
       | calendar support.
       | 
       | (Yes, yes, this is the same company that lost the data on their
       | cloud servers.)
        
         | gpanders wrote:
         | Gandi is what I use as well and have for years. I follow all
         | these new up-and-coming email services, but I've never had a
         | reason to switch.
        
       | Daegalus wrote:
       | This is some good info, I personally still use GMail and used to
       | use GSuite. Migrating from GSuite -> Gmail was a nightmare in of
       | itself, but I found a service that helped me keep my custom
       | domain emails and no longer feel like a second class citizen. So
       | even if someday Google decides to kill my Account, I can just
       | reroute my domain to a new service with not issue.
       | 
       | The service I used is ImprovMX. YOu just setup your DNS records,
       | and they handle your domain emails. Any number of aliases and
       | redirects you need. Their free tier is very generous with 10
       | domains, and I think 15-20 aliases per domain. Super easy to get
       | my family on there for our family domain and my other custom
       | domains.
       | 
       | I then made a new standard gmail account, migrated everything I
       | could, repurchased apps, and then just forwarded my email to the
       | gmail account after detaching it from GSuite. It was fairly
       | painless on this front.
       | 
       | You can do email alias sending of emails with any provider, but
       | ImprovMX has SMTP services now that get rid of that pesky "on
       | behalf of" label of your emails. It is part of their Pro feature
       | set, but that's just $9 a month for a ton of features and peace
       | of mind. Full DKIM support and the such.
       | 
       | You can even setup a custom domain as a login email for your
       | GMail and most other services, so you can login with it just like
       | you would with GSuite.
       | 
       | Now I know this is a post about moving away from Google, but this
       | could be a stepping stone, because once you do all this. If i
       | decided I want to use Fastmail, PurelyMail, Outlook, Yahoo, or
       | whatever the hell else I want. I can just change the target email
       | in ImprovMX and it goes to the right place. The rest is all just
       | import/export from gmail.
       | 
       | You can just GYOB to make detailed Maildir format backups of
       | Gmail, and either restore them into another gmail account, or
       | find a way to import them into your new service using similar
       | tools.
       | 
       | Or just keep a local backup, use NotMuch or a NotMuch UI like
       | Neit Viel to search/lookup your old emails, and start fresh in
       | your new place.
       | 
       | One little gotchya if you do this. Gmail saw the initial set of
       | ImprovMX emails as spam or fraud for a few emails as they would
       | come from 1 email, but had ImprovMX redirect info. SO be sure to
       | double check spam folders for a a few days for miscategorized
       | emails. Once the spam blocker learns ImprovMX is ok, it will
       | start working as normal. (Thought I think ImprovMX improved
       | something on their end as I have even seen this particular thing
       | happen in a while.
        
         | crispinb wrote:
         | GYOB?
        
       | meagher wrote:
       | The sad thing like others have mentioned is that most people
       | don't own their own email address. Their address is tied to the
       | client.
       | 
       | Controlling the address is key to switching services and not
       | being shut off for ToS violations.
       | 
       | I wrote about it more here https://meagher.co/own-your-email/
        
         | svnpenn wrote:
         | You ditched Gmail for... Gsuite. Is this a joke?
        
       | [deleted]
        
       | wwweston wrote:
       | Anyone know of a good alternative for Google Voice? This is the
       | stickiest service for me; there are lots of email options but it
       | doesn't seem there's many services that offer a phone alias with
       | call forwarding and a full web interface for not only voicemail
       | but texting. Rolling my own through Twilio or something seems
       | like an option but then I'm back to paying per text message or
       | other event (I don't mind paying for a good service along these
       | lines, but I'm reluctant to get into a metered situation).
        
       | dehrmann wrote:
       | > it's a single point of failure
       | 
       | If Google blocked your Recaptchas, deleted your Gmail account,
       | and disabled you Android phone...wow.
        
         | downerending wrote:
         | I've lost one of my (two) Gmail accounts. Attempting to get it
         | back was an existential exercise in looking into the maw of
         | nothingness. Kind of like that thing from _The Fifth Element_
         | or something. Even know a ranking insider, but... _nothing_.
         | 
         | Relying on any company for more than one divisible service in
         | 2020 is _insane_. Use Google for search? _Don 't use them for
         | anything else._
         | 
         | There are lots of little guys out there doing great stuff. Put
         | a few bucks in their direction. Shutouts are fascist.
        
       | hysan wrote:
       | One problem that I wish all of these "Move Away from Gmail"
       | articles would address is how to update all of the websites
       | you've already created accounts on to your new email address.
       | I've had my own email address for several years, but I still keep
       | the old gmail one around because I've found that _many_ websites
       | do not allow you to change your email address. This makes it
       | problematic if you have a decades worth of accounts tied to
       | gmail.
        
         | beart wrote:
         | I just kept my Gmail account but receive virtually zero email
         | on it.
        
         | thanksforfish wrote:
         | This is also true for sites that use Google accounts for OAuth.
         | Your account has a one to one mapping to your Google account.
         | 
         | You can keep the old address and auto-forward emails from the
         | old to the new. I think that's the best you can manage.
        
       | wheresvic3 wrote:
       | This post came at a very opportune time as I was having some
       | issues recently with my email provider and was looking for
       | alternatives. I own my main email address but I do have a few
       | other domains which I would like to have mailboxes for.
       | 
       | Anyways, after some consideration I went with fastmail for my
       | primary email but I will definitely check out purelymail for my
       | other low-traffic domains!
       | 
       | Of course - this also led me into the rabbit hole of realizing
       | that my email is not backed up anywhere :)
        
       | vinni2 wrote:
       | I switched to posteo in 2015 and never looked back!
       | https://posteo.de/en
        
       | vzaliva wrote:
       | email is such a critical part of my digital life that is
       | stability and convenience are the critical factors which can
       | overweight some shortcomings in features and UI.
       | 
       | So the additional arguments for staying with Gmail are: 1.
       | Stability. Google as a company is not going anywhere. Can you say
       | the same about smaller companies? 2. Backend infrastructure.
       | Google has some serious backend managed very professionally. I am
       | pretty comfortable with my email data being safe with them. 3.
       | Security. My guess is that the Google security team has more
       | people than the whole development team of Purelymail or even
       | Fastmail. They know how to resist attacks from state actors,
       | massive DDOS, etc. 4. Spam filters. Having 1 billion active users
       | Gmail has a unique ability to detect spam. Smaller providers, no
       | matter how good are their antispam algorithms are, just do not
       | have access to such amount of data.
       | 
       | That said, I share some of your concerns about Gmail and thinking
       | about moving to ProtonMail.
        
         | nullc wrote:
         | Considering the importance of email that you mention: What is
         | your plan if google suddenly bans your account?
         | 
         | Google might not go anywhere but your access to it might. And
         | when their automation directs them to ban an account, there is
         | essentially no recourse-- they won't even respond to you.
        
       | thanksforfish wrote:
       | > A full load with an empty cache takes about 20 seconds on my
       | desktop
       | 
       | Looking at the typical Amazon concern that "longer load times
       | cost millions in sales" that you hear, it's crazy to think that
       | gmail doesn't measure the uncached load time (or they do and are
       | happy with 20 seconds).
       | 
       | Anecdata: I mostly use my phone for email, so most of the time I
       | load the gmail web interface the cache is cold and it takes this
       | long. It bothers me the one a month I load it.
        
       | osamagirl69 wrote:
       | Purely mail does look like a very attractive mail host, filling
       | an interesting niche between the SMTP sever you get from your ISP
       | (or someone like zoneout from zoneedit, which is $1/month for up
       | to 50 outgoing email per day) and a full on webmail like
       | fastmail.
       | 
       | Honestly for me the $50/year to fastmail to worry about worrying
       | about my mail is worth it, and their webmail/mobile clients are
       | great if that is your thing.
       | 
       | Really the main thing here is to move your mail over to a custom
       | domain, and these guys really make that a lot cheaper. $15/year
       | for the domain and another $10/year for mail is absolutely worth
       | it to remove your mail provider as a single point of failure in
       | your email.
       | 
       | PS - if you are looking for a good android mail client, I have
       | had good luck with K-9. It takes a bit of getting used to when
       | migrating over from the built in android mail, but if you stick
       | with it and figure out how to configure it correctly it works
       | great. The main configuration changes I had to make were putting
       | a shortcut for 'move to archive' and getting android configured
       | to let it run in the background so notifications work correctly.
        
         | battery_cowboy wrote:
         | I love fastmail, I use them for my email and my DNS servers,
         | it's so easy. I understand some people want to run their own
         | email, but ever since you have to set up SPF records and all
         | kinds of other shit, and you still rush Gmail black holing your
         | emails, I'd rather pay 50 bucks a year.
        
       | rakoo wrote:
       | Unaffiliated, I found migadu
       | (https://www.migadu.com/en/index.html) to be extremely easy to
       | set up and having a nice ui to work with. Gives you only the
       | basics but that's all you need.
       | 
       | As they say, storage space is not an issue in the 21st century,
       | so the only differentiator between plans is the only thing that
       | matters: the number of outgoing emails. You can have as many
       | domains, as many aliases and as many addresses as you want,
       | that's not a technical problem so there's no reason it should be
       | a financial distinction.
        
         | jacobroyquebec wrote:
         | I second this, i've been using it for a few years and it's very
         | easy to setup. Reliable and cheap.
        
         | fermienrico wrote:
         | I've tried Migadu and I much prefer FastMail:
         | https://www.fastmail.com
         | 
         | They have full DNS capabilities and very nice UI (minimal JS,
         | loads super fast).
        
         | ThePowerOfFuet wrote:
         | > Copyright (c) 2016 AdVite GmbH
         | 
         | This sounds like an advertising company. A person's inbox is
         | the holy grail of info about them.
         | 
         | I don't think I want to use this company for my email. Change
         | my mind?
        
           | gpanders wrote:
           | The company is based in Switzerland and is French speaking.
           | Any chance "AdVite" means something different in French?
           | 
           | Apart from that, their website states pretty clearly their
           | privacy policy [1] and other terms [2]. It doesn't look like
           | there is anything shady going on here.
           | 
           | I don't personally use Migadu but I've had it bookmarked as
           | the "service I would probably use if/when the day comes".
           | 
           | [1]: https://www.migadu.com/en/privacy.html [2]:
           | https://www.migadu.com/en/terms.html
        
         | wheresvic3 wrote:
         | I used migadu for a couple of years and they were great
         | initially but over the past 4-5 months, I've experienced really
         | degraded service when accessing email and setting tags,
         | deleting etc.
         | 
         | Over the last month, I started getting login timeouts and that
         | was the last straw. Recently I noticed that they put up an
         | announcement saying that they are running at very high loads
         | due to the COVID-19 situation. I'm not quite sure how people
         | working from home affects normal email (I guess people are
         | emailing a bit more?) but anyways once the announcement went
         | away, I still kept experiencing issues so I migrated my primary
         | email over to fastmail.
        
           | feistypharit wrote:
           | They did a full UI update and have a bunch of new features.
           | Some are still buggy but support is responsive. Some of the
           | new cool things they have are identities: different logins to
           | send and receive all to the same mailbox, but externally
           | looks different.
        
           | sbuccini wrote:
           | Same experience here.
        
         | sbuccini wrote:
         | I would caution everyone considering Migadu. My biggest issue
         | revolves around support -- they don't have a public status page
         | so when the service goes down it's impossible to know if the
         | issue is on my end or on theirs. They're averaged one big
         | outage (~24 hours) a year over the past 3 years, not counting
         | smaller outages, so this isn't a generic thought experiment.
         | They don't respond to most of my emails to support, either. Do
         | not recommend.
        
       | kh_hk wrote:
       | The only thing that makes sense is getting your own domain first.
       | There after you can look into email providers, but to avoid lock
       | in, first you need your own address, owned by you. Only by then,
       | you can rent the email service into it if you want, or run your
       | own.
        
         | yokto wrote:
         | Then again, that's potentially an additional attack surface
         | that you need to be mindful of: https://medium.com/@N/how-i-
         | lost-my-50-000-twitter-username-...
        
       | javagram wrote:
       | It seems like G Suite meets all the requirements listed on the
       | blog post, but is not discussed. G Suite or Office 365 also work
       | well as personal email providers - they fulfill all the
       | requirements mentioned such as a custom domain, text search, and
       | IMAP access.
        
         | crispinb wrote:
         | G suite is pretty expensive for email, presumably because you
         | can only buy it bundled up with all the other stuff.
        
         | Andrew_nenakhov wrote:
         | Indeed, it does. Until suddenly it doesn't. The posted article
         | explains with examples how it happens to some people.
        
         | beagle3 wrote:
         | G-Suite charges by mailbox address. It is possible to have a
         | catchall, but when you send other emails from it you sometimes
         | get the dreaded "on behalf of ..." tag.
        
         | ocdtrekkie wrote:
         | The author talks about the risks of single point of failure
         | being Google/a Google account, and their lengthy and regularly
         | amended Terms of Service. This would arguably be true of Office
         | 365 as well.
        
           | qwertox wrote:
           | Keep in mind that in G-Suite you can also enable email
           | routing which will enable you to create full backups of
           | emails
           | 
           | https://support.google.com/a/answer/6297084?hl=en
           | 
           | > These options include rejecting, quarantining, or
           | delivering email with modifications. For example, you can
           | route mail to Gmail and an external server or set policies
           | that vary by organizational unit.
           | 
           | That way Gmail becomes a single point of failure like any
           | other service; you will only lose the mail which didn't
           | arrive during the outage, which will then usually be resent
           | at a later time. But you wouldn't care that much if they lock
           | you out, since you then can change the MX records to point to
           | the external server.
        
         | rolisz wrote:
         | GSuite has some quirks when it comes to personal usages. For
         | example, you can't use it for Family Groups, which allows me to
         | share a YouTube Premium account with my wife.
        
           | jvolkman wrote:
           | Pretty sure a PurelyMail account will also not work for these
           | things.
        
       | ocdtrekkie wrote:
       | I am very surprised a "one man show" was the author's final
       | choice here: What if the one man gets hit by a bus? FastMail is
       | probably worth the increased cost to avoid that concern alone.
       | 
       | But in general, I am excited to see anyone moving to their own
       | email domain, decentralized is how email was always supposed to
       | be.
       | 
       | EDIT: A huge terms issue with PurelyMail is "The Company may, at
       | its sole discretion, terminate service without cause or notice."
       | FastMail can terminate for violations of the terms or non-
       | payment, PurelyMail could terminate you because Scott just
       | doesn't like you anymore.
        
         | yumraj wrote:
         | Fair comment, but all of those concerns are mitigated if you:
         | 
         | 1) use your own domain(s)
         | 
         | 2) take frequent backups
         | 
         | so, even if the purely mail dies, you have access to historical
         | emails and since you own the domains you can migrate to another
         | provider pretty quickly and again, since you own the domain any
         | accounts that are connected to that email address/domain combo
         | are not impacted.
        
           | thanksforfish wrote:
           | How many people are actively backing up their email on their
           | own? Backing up email seems much simpler than running your
           | own email server, but it's still going to require some
           | technical know how.
           | 
           | To me, the comment that you can just manage your own backups
           | suggests that the service isn't right for anyone nontechnical
           | or technical people who are too busy to backup a hosted
           | service.
        
         | rolisz wrote:
         | The bus factor of PurelyMail is a valid concern and I hope it
         | will be solved in the future.
        
         | starpilot wrote:
         | I'm more worried that PM is still fairly new and in beta. These
         | hobby businesses come and go, and changing one's email is a
         | huge pain. What's saying that PM will be around for 10+ more
         | years, like Gmail has?
        
         | benhurmarcel wrote:
         | Also if cost is a concern for Fastmail, there's Mailbox.org
         | which is a very reliable alternative.
        
           | mindracer wrote:
           | Been a customer theirs for 3 years not and they've been
           | excellent
        
           | rv-de wrote:
           | They don't provide a practically working implementation of
           | MFA. More like a cargo cult version of it.
        
         | hinkley wrote:
         | And yet we tell each other that if you run a small business
         | it's important to remember you can fire a customer.
        
           | ocdtrekkie wrote:
           | I think it's very important for customers to be able to trust
           | the business though. This means the business relationship
           | should have clearly defined terms and both parties should be
           | expected to follow them. Unfortunately, the trend is for
           | services to have take it or leave it terms and to essentially
           | be written to hold them blameless while letting them do
           | whatever they want.
           | 
           | A legally sound strategy, but not one that embodies trust.
           | And I'd argue being able to trust your email provider is very
           | important.
        
         | themodelplumber wrote:
         | I've used Fastmail for almost five years now, and I think it's
         | been hit by a bus at least twice :)
         | 
         | A bit tongue in cheek, but always have a back up strategy and
         | move on whatever seems best to you, not to someone else.
        
           | ocdtrekkie wrote:
           | There is definitely still an upside from Gmail: The author
           | can redirect his email address to any other service on a whim
           | and all his inbound email comes with. So as long as his
           | archive is backed up he does have a good strategy to restore
           | access.
        
         | crispinb wrote:
         | The bus factor is a potential issue. Legal terms & conditions
         | probably aren't as the corrupt civil law systems of nearly all
         | polities make legal redress unavailable or hopelessly
         | impractical to all but the wealthy (who probably aren't looking
         | at $10 pa mail). Ordinary people don't read legals, partly out
         | of laziness, but partly from a (correct) judgement that they
         | are irrelevant to them.
        
         | bmarquez wrote:
         | Zoho Mail only costs $2 more per year vs PurelyMail (it's shown
         | on PurelyMail's website along with other competitors) and also
         | avoids the "one man show" problem.
         | 
         | I'm not sure saving $2 a year is worth using a self-proclaimed
         | (according to its website) beta service. Then again Gmail was
         | in beta for many years.
        
           | beagle3 wrote:
           | Last I checked, Zoho was per address; This guy specifically
           | looked for domain support (meaning, potentially hundreds of
           | addresses).
           | 
           | PurelyMail seems to charge by storage, not mailbox address;
           | and AFAIK so does Migadu (which, up until reading this post,
           | I thought was unique in that).
        
             | ocdtrekkie wrote:
             | I will admit it's unfortunate to have to pay per inbox on
             | FastMail. I can't even pay less for my second box to be
             | smaller and more limited, it must be at the same rate as my
             | main box.
             | 
             | They do allow infinite aliases which covers most of my
             | needs, but when I wanted to use a FastMail box for my home
             | automation system's service account it didn't make sense to
             | do so.
        
           | ocdtrekkie wrote:
           | Indeed. I honestly would never go cheap on email again.
           | People have traditionally expected it to be free, but it's
           | the most crucial point of my online presence: I need to be
           | able to rely on it and it needs to be good.
           | 
           | In my opinion, the fact that people would pay more for
           | Netflix than their email provider is kinda crazy, when you
           | think about their relative importance.
        
             | Talanes wrote:
             | The majority of people are probably also only using that
             | e-mail to have somewhere for their Netflix receipts to go.
        
         | Felz wrote:
         | Hi! I am the "Scott" from Purelymail in question. In the
         | hopefully unlikely event I'm hit by a bus, I do have friends
         | who could step in to keep it running for a while. One of my
         | infrastructural goals is also to have it run itself without
         | manual intervention, where feasible. It's not 100% there yet,
         | though. (Hence the beta.)
         | 
         | As to the terms of service, as far as I know the clause you
         | quoted is fairly standard cover-your-ass. I've probably seen it
         | in a few other service terms. Presumably, Fastmail words it as
         | they do because they've covered all the reasons they might want
         | to do so in their terms already, and have decades of legal
         | experience.
        
       | simonjgreen wrote:
       | It really saddens me when I see topics like this and just doing
       | it yourself doesn't come up as an option.
       | 
       | Running a mail server is not difficult, and I firmly believe that
       | deliverability is quite solvable. This was basic sysadmin 101
       | about a decade ago, one skill of many that's getting lost in the
       | S/I/PaaS ecosystem.
        
         | lallysingh wrote:
         | Static IPs aren't getting easier to acquire.
        
           | mihaifm wrote:
           | You only need a public IP, not necessarily static. My ISP
           | offers public IPs via pppoe and dynamic DNS. I was able to
           | install my mail server with docker-mailserver [1] without
           | much effort. There are some quirks, but it's worth trying
           | out.
           | 
           | [1]: https://github.com/tomav/docker-mailserver
        
         | fuzzy2 wrote:
         | Running a (1) mail server is not enough. You need fault
         | tolerance.
         | 
         | And then of course spam filtering, DKIM and whatnot, maybe a
         | nice web interface, ...
         | 
         | Running an SMTP server is easy. The rest? Not so much.
         | 
         | Rolling your own is great. However, it's not for most people
         | and requires constant monitoring and maintenance.
        
           | ozim wrote:
           | For personal mail?
           | 
           | I don't need fault tolerance if it is going to be down for 10
           | hours I don't care. If I run it I am going to fix it anyway
           | and retry registration process for whatever I needed mail.
           | 
           | Spam filtering use 10minute mail or something for crap that
           | you don't care. Give your mail address to people and
           | companies you actually want to deal with. Better just keep
           | some spam box on free provider where you sign up for crap.
           | 
           | I don't care about web interface I have multiple boxes anyway
           | so I have to use client app where I can see all stuff at
           | once. (why people think you can have only ONE "THE ONE" mail
           | address for everything?)
           | 
           | DKIM and stuff does not matter if you send ONE EMAIL A MONTH
           | or two. Mostly what people do is that they receive stuff
           | (registration mails for crap).
           | 
           | That said, if you send out bulk mail like in 1k a day you
           | really need DKIM, SPF, DMARC and stuff.
           | 
           | If you run company email server it might be better to do it
           | with email provider or get marketing to send mass mails with
           | mailchimp or sendgrid.
           | 
           | When you want to run mail server for friends and family you
           | are just being silly and if there will be 10 hours downtime
           | you would not care about... Guess what your brother in law
           | wanted to sign up for free month april on
           | por..ekhm...pluralsight and he is going to be mad at you (and
           | you should not tell that to your sister).
        
           | johnklos wrote:
           | No.
           | 
           | You don't need fault tolerance. It's nice, but not necessary.
           | How often is your VPS or colocated server going to go down,
           | anyway? Email is meant to deal with transient issues.
           | 
           | Web interface? Again, you don't need that at all.
           | 
           | Constant monitoring? No. Maintenance? Certainly not constant.
        
         | fludlight wrote:
         | It may not be difficult, but it's not trivial, either. It's an
         | enormous time sink. The older you get, the less free time you
         | have. Is this how you want to spend it?
        
         | dpwm wrote:
         | Two years ago I felt the same way.
         | 
         | Then I ran a mail server for our small family business. And of
         | course, we had DKIM, SPF and DMARC. At first, everything was
         | great.
         | 
         | Then we started having bizarre deliverability problems to a
         | growing provider of corporate emails. So after trying a number
         | of solutions, we settled on SES. All was great again.
         | 
         | Then we started having weird deliverability problems that
         | resulted in bounced emails to an accountancy firm. One of the
         | public IPs ended up on a blacklist. This got fixed fairly
         | swiftly. Things were good again.
         | 
         | Then it happened again.
         | 
         | Yes, deliverability can be solved - the question is for how
         | long. Maybe we chose poorly with SES, but from other accounts
         | online other providers have had problems. I ultimately
         | concluded that it's really not worth the hassle, and we ended
         | up with the email provider that was causing us the bulk of the
         | problems. It was a difficult pill to swallow, and I realize
         | that I've done my part in making the problem worse. But
         | sometimes, life is too short.
         | 
         | The world was different a decade ago. We didn't have
         | overzealous spam filters by default that self-reinforce their
         | awful decisions. I appreciate that spam is a _really_ hard
         | problem. But the solution we have is worse than the problem: we
         | 've just made an oligarchy of email, where not even all the big
         | players have the clout to keep themselves out of blacklists
         | _all_ of the time.
        
       ___________________________________________________________________
       (page generated 2020-04-11 23:00 UTC)