[HN Gopher] Show HN: Tara - A smart and free alternative to Jira
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       Show HN: Tara - A smart and free alternative to Jira
        
       Author : iba99
       Score  : 141 points
       Date   : 2020-04-30 17:23 UTC (5 hours ago)
        
 (HTM) web link (tara.ai)
 (TXT) w3m dump (tara.ai)
        
       | pj_mukh wrote:
       | We've been using Tara for a while now.
       | 
       | As a smaller team, we never had good luck with the hyper-
       | complexities of JIRA, we were stuck with Trello (and/or a simple
       | Notion Kanban board) for a while. But Tara's really worked the
       | best for us.
       | 
       | I personally, really like the personal dashboard for every
       | developer on the team, flagging all your main tickets, PR's, and
       | your teammates commits. I'm hoping for awesome things here.
        
         | qznc wrote:
         | That sounds like a more realistic description than "alternative
         | to Jira".
         | 
         | Jira is an Enterprise product which means it is designed to
         | tick every feature checkbox any company could ever wish for. It
         | integrates with whatever (Enterprise) ecosystem is around it.
         | 
         | Tara sounds like "once you have outgrown Trello".
        
       | pritambarhate wrote:
       | Does it allow to export all the user entered data in structured
       | format? So that moving out of it is easier if we don't like
       | whatever pricing you guys decide later?
        
       | beart wrote:
       | Looks awesome and I would love to try it out.
       | 
       | Unfortunately I work at a large company which has 'standardized'
       | on Jira + other related tools. Now that the majority of work is
       | being done through Jira, it would take a world ending event to
       | move away, no matter how good of a product the alternative is.
        
         | rexpop wrote:
         | > I work at a large company... it would take a world ending
         | event to move.
         | 
         | What's your current Theory of Change[0] for how to affect
         | decisions at a large company? Are you simply "paying your dues"
         | and moving up in the ranks until you've accumulated enough
         | political capital to make unilateral changes in the working
         | lives of your underlings? How much does your individual
         | organizational agility[1] figure into it? Are you, rather,
         | content to let all decisions be made by higher-ups for the rest
         | of your career? How do you suppose your peers model change? Is
         | there any semblance of democracy?
         | 
         | I am curious because project tracking tools seem representative
         | of a whole class of stable, albeit local-optima that don't seem
         | to change as often as they should, and as a company ages what
         | changes are made seem to come increasingly from decision-makers
         | far removed from the tools' impact on the Individual
         | Contributor.
         | 
         | As it's been said, "ambiguity is resolved by actions of
         | practitioners at the sharp end of the system."[2]
         | 
         | 0. https://en.wikipedia.org/wiki/Theory_of_change
         | 
         | 1. https://www.scaledagileframework.com/organizational-agility/
         | 
         | 2. https://how.complexsystems.fail/
        
         | bberenberg wrote:
         | Disclaimer: I run an Atlassian consulting company.
         | 
         | In most scenarios I run into, "Unfortunately I work at a large
         | company which has 'standardized' on Jira" translates into
         | "Someone set up Jira poorly and now we dislike using it". The
         | thing is that if you replace Jira with any tool you can
         | imagine, the statement will hold true. Jira isn't inherently a
         | better or worse tool than most others out there.
         | 
         | If you're at an org where it feels like Jira is holding you
         | back, and you don't see the org changing tools in the near
         | future, the best thing I can recommend is to bring in an
         | external team to show the org how to clean it up.
         | 
         | Feel free to ping me if you need help (info in profile)
        
           | Scarblac wrote:
           | Or maybe the problem with Jira is that bringing in an
           | external consultant is the best recommendation.
        
             | bberenberg wrote:
             | Depends on what your timeline is for changes, but you can
             | also learn how to use it and do it yourself.
             | 
             | My experience is that if an org decides to use <HIGHLY
             | CONFIGURABLE TOOL> then they will do it wrong the first
             | time without external assistance. This holds true even for
             | popular tools like Postgres, AWS, Terraform, or even Git.
             | 
             | Anecdotally, I don't know of any tool that is highly
             | configurable that makes it easy for users to set it up and
             | then scale it over time without learning the specific
             | domain knowledge. Jira is no different in that sense. If
             | you have an example of a tool that bucks this trend, please
             | share it, I would love to play with it and see what I can
             | learn about how to better serve users in this type of use
             | case.
        
             | qznc wrote:
             | Large companies in many cases are systems in some local
             | optimum of efficiency. If any part of the system improves,
             | the overall system is worse off. Naturally, there is
             | resistance to any change from the bottom. Change from the
             | top is not done because they only perceive a cacophony of
             | noise from below. Sometimes it is done in an existential
             | crisis.
             | 
             | External consultants are kind of an organizational hack. In
             | contrast to top management they can take the risk of being
             | wrong. In contrast to the workers they are not part of the
             | inter-department politics.
        
           | tom_mellior wrote:
           | I think you missed the parent's "+ other related tools". My
           | company uses Jira plus Confluence plus Bitbucket, which are
           | each more or less shitty, but they are more or less
           | interlinked. And that interlinking does actually add value.
           | It doesn't matter whether Jira is inherently better or worse
           | than anything else. It doesn't matter whether an _isolated_
           | Jira installation could be replaced with something else. The
           | network effect keeps us locked in as well.
        
             | bberenberg wrote:
             | I did not miss that portion. I wasn't addressing moving
             | away from Jira. I was saying if you don't have a choice in
             | tool, and you're unhappy, then the path forward is to make
             | the experience less bad by getting someone (more
             | experienced/outside your political structure) than your
             | current team to help you.
        
             | borkyborkbork wrote:
             | Jira, Confluence, Bitbucket. By looking at their interfaces
             | and how they are linked to each other technically, you
             | would think they were made by different companies and
             | hacked together after the fact.
             | 
             | We just moved away from Atlassian to JetBrain's YouTrack.
             | Huuge improvement in usability, system administration,
             | cost.
        
         | blacksmith_tb wrote:
         | Well, we happen to have a world-ending event on deck right now,
         | I assume at least some orgs might be interested in something
         | free with a similar feature set to Jira... (of course, if it
         | wasn't also sadistically hard to use and configure that'd be a
         | plus).
        
         | iba99 wrote:
         | Does a pandemic count? JK.
         | 
         | Frankly- RN we're more optimized for smaller teams. We lack the
         | admin/user control and SAML functionality that Jira has for
         | larger teams. It should be interesting to see if new teams
         | about to on-board Jira cloud find the heavy config and long
         | load times annoying and consider making the switch.
         | 
         | Majority of teams (for now) switch from Notion for sprints,
         | Trello or Asana.
        
       | mehmehmehmehhem wrote:
       | I'm getting double flickers on some pages like
       | https://tara.ai/about/. I'd totally switch over if there was a
       | JIRA importer tool. I've used JIRA for years and would love
       | something similar with a faster and less confusing UI.
        
       | [deleted]
        
       | Karishma1234 wrote:
       | You do not have to convince me that JIRA is bad but once married
       | to that creature it is hard to break that marriage.
        
       | iba99 wrote:
       | Hey folks. My co-founder and I started noodling on productivity
       | tools a few years ago. After interviewing 250+ engineers and
       | founders, we discovered that most project management software a)
       | takes a lot of time to configure b) is not built for cross-
       | functional teams and c) takes away focus from the release cycle.
       | The status quo is that engineers spend precious time wading
       | through tickets, and EMs + PMs continue to lack visibility at the
       | release level. This only gets worse with distributed teams across
       | different time zones, and as teams outside of engineering rely on
       | product to meet customer milestones and release dates.
       | 
       | Currently- the tool helps run and manage tasks, requirements and
       | sprints. With team level insights and a smart indicator for
       | sprint planning.
       | 
       | This is our open beta. RN Github integration is live for PRs and
       | commits tied to sprints- we're still working on Bitbucket and
       | Gitlab.
        
         | macspoofing wrote:
         | >most project management software a) takes a lot of time to
         | configure
         | 
         | Every project management software will have some reasonable
         | defaults that can get you started in no time.
         | 
         | The problem is that every company (and certainly any company
         | with more than a handful of employees), at some point, will
         | want to adjust the tool to their use case and that's where the
         | complexity comes in. If you can't adjust things like statuses
         | and workflows, then you'll have issues with adoption.
         | 
         | All the best, this is an incredibly crowded and competitive
         | scene.
        
         | m1sta_ wrote:
         | On premise option?
        
           | borkyborkbork wrote:
           | This is key for us.
        
         | Terretta wrote:
         | It's a nice looking tool, but the marketing feels oh so very
         | Enterprise Agile(tm) in ethos.
         | 
         | "Run your weekly sprints on time" -- as opposed to them taking
         | two weeks?
         | 
         | To achieve predictability, something has to give. It's usually
         | "learning" which is never on the plan.
         | 
         | The next release will be done when the right top priorities are
         | met well enough. When's that? You decide by prioritizing how
         | many priorities are in the release and your bar on quality.
         | 
         | Focus on execution? Why not on building the right thing, and
         | building the thing right?
         | 
         | The thing to manage isn't tasks, requirements, and sprints. The
         | thing to manage is: "Is this team effective, enough to be
         | trusted?"
         | 
         | Meanwhile, a week takes a week.
        
           | lifebeyondfife wrote:
           | As a manager I follow two principles that help me to
           | prioritise tasks for a weekly sprint.
           | 
           | First, every project has three levers: budget, timeliness,
           | features. Choose two. So it's not about not trusting the
           | development team. It's about understanding the tradeoffs and
           | how the delivery date will be affected.
           | 
           | Second, how well can you predict what you can achieve as a
           | developer in one day vs one hundred days? The estimate for
           | the former is more reliable. Likewise the estimate of what
           | you can achieve is more reliable in a one week sprint than a
           | two week sprint. Being able to break fully deployable commits
           | into smaller chunks (up to three days coding time) is a skill
           | that gets better with practice. But sometimes you just don't
           | know how long something will take because it needs breaking
           | down and investigating. One week sprints are ideal for
           | timeboxing investigations; here the output isn't software but
           | discrete software tasks that fit in a one week sprint.
           | 
           | Ultimately it's not about trust, it's about accountability
           | and predictability. Sprint planning tools when used
           | appropriately don't constrain engineers, but rather highlight
           | the truth of how things are going.
        
             | Terretta wrote:
             | Sorry, teams can't be only devs. That's IT or something,
             | and implies that tech isn't the business.
             | 
             | Team has to include 'the business', as in, voice of
             | customer, features lens, in those tradeoff prioritizations
             | along with what do we engineer, and what's the truth of
             | where we are on the field, for delivering what satisfies
             | the customer and our constraints. // Hat tip Rands in
             | Repose.
             | 
             | As for "Ultimately it's not about trust, it's about
             | accountability and predictability" that's precisely the
             | characterization I reject. Accountability means you earn
             | your keep by being effective. Predictability, well,
             | milestones come and go, the software gets used forever.
             | That's the predictability needed, which goes right back to
             | effectiveness. You won't magic either of those in a Jira.
        
             | discreteevent wrote:
             | > every project has three levers: budget, timeliness,
             | features. Choose two
             | 
             | You forgot about quality. It can blow the other 3 out of
             | the water.
        
         | lidHanteyk wrote:
         | Hi. I worry that this sort of tool does not benefit engineering
         | very much; in my experience, Jira and other time-management
         | tools are used to allow product ownership and management to
         | request ever-sillier features, while penalizing engineers who
         | do not make themselves legible with constant status updates.
         | 
         | When designing Tara, how did you account for the power
         | differential between the employees who will be using Tara to
         | record their daily work and the managers who will be using Tara
         | to supervise said employees?
        
           | robotron wrote:
           | I hope you've at least read the first page. It doesn't sound
           | "like" Jira at all.
        
             | lidHanteyk wrote:
             | Could you explain more? Tara sounds extremely like Jira,
             | both in form and function. The original poster (who is
             | pointedly not answering my question, probably because it is
             | painful and embarrassing) used "alternative to Jira" in the
             | original submission. Other top-level comment threads are
             | directly comparing Tara to Jira. How would you distinguish
             | them?
        
               | iba99 wrote:
               | Painful and embarrassing is whenever I try to ride a
               | bike.
               | 
               | A few quick thoughts on this:
               | 
               | - Jira started out as an issue tracker to monitor issues
               | and tasks - it really wasn't built to handle software
               | projects or the SDLC from the get go.
               | 
               | -Setting up insights and reporting can be a pain. And you
               | need to be familiar with all the jargon (epics, stories,
               | burn-down charts). Overall, it's a ton of cognitive
               | overload.
               | 
               | -I used to just manage my issues on Github vs spending
               | time configuring Jira. I only used Jira when the
               | corporate overloads demanded it.
               | 
               | Here's the take on Tara vs Jira.
               | 
               | - We're zero to low config. There are entire 60 minute
               | videos on youtube on how to setup sprints on Jira. On
               | Tara, it's one click. We're really focusing on minimal
               | functionality maximum impact in terms of matrix, and
               | seeing how we can continue to be low config as we make
               | the platform more powerful.
               | 
               | - Insights are ready and built- in with no setup. Once
               | your github is connected, you can view commits and PRs by
               | sprints
               | 
               | - We shipped our first smart indicator- it basically
               | looks at your past few sprints (x>1 when x is no. of
               | sprints) and tells you if your sprint has been
               | overloaded. We're planning on shipping more smart
               | indicators that make suggestions around effort, etc.
        
         | munkay wrote:
         | great tool - congrats on the open beta!
         | 
         | it wasn't immediately clear to me that the product is still in
         | beta, and was unable to find any pricing information which
         | threw me off.
         | 
         | another question - is there a reason why Github isn't a support
         | authentication method, considering that Github integration is a
         | big part of the product?
         | 
         | But the tool looks super interesting - going to try it out and
         | intro it to our team!
        
           | iba99 wrote:
           | Hey munkay- we're free for unlimited users. Principally, we
           | believe teams shouldn't have to be limited by user counts
           | when deciding which project management system to use. Most
           | are still clunky and cap at 10 users for free accounts-
           | planning to have a free forever plan for unlimited users
           | (much like Gitlab).
           | 
           | Paid plans may include functionality for enterprise teams,
           | full fledged integrations and/or smart features such as
           | automated sprint management.
           | 
           | As for Github auth- that's coming!
        
             | yboris wrote:
             | Super amazing that you're aiming to have it free for
             | unlimited users.
             | 
             | I wonder if it's worth sharing prominently on the website a
             | bit about the plan and an explanation of how you expect to
             | fund this project.
             | 
             | Without someone paying for the development it's not clear
             | to anyone why this won't collapse and be closed in a month.
        
       | siphor wrote:
       | why the ai tld?
        
         | iba99 wrote:
         | Our first version (which failed miserably) was a prediction-
         | only product with no workflow and a minimal interface. Here's
         | what happened:
         | 
         | - Initially our hypothesis was we could build data models that
         | automatically suggested a specification or tasks based on
         | certain criteria the user identified (for e.g. iOS app for
         | video based calling). - The system would suggest programming
         | languages, frameworks and a set of tasks based on the criteria
         | - User would immediately reject the suggestions/predictions
         | outright (even if they were based collectively on data from
         | stack overflow and other platforms). This would be due to a
         | number of reasons: 1) Didn't trust the ML models to make the
         | right predictions 2) The predictions were their first
         | interaction with the platform.
         | 
         | As a result- we went back to the drawing board- and realized
         | that to build a true "smart" project management system, we
         | would need to start with intuitive workflows, and pepper in
         | predictions over time based on usage and a team's actual stats.
         | The AI tld stuck, plus we're planning on bringing the ML models
         | to our public version soon. TBD.
         | 
         | We also plan on using NLP for automatic task connect to Git
         | repos/PRs/commits and ML for predictions around effort
         | estimates. But - we're still some time away from the open beta
         | on making that a reality.
         | 
         | P.S. We recently acquired the tara.com domain which took 2
         | years of negotiations. A story for another time.
        
       | juandazapata wrote:
       | I couldn't find the pricing anywhere in the site.
        
         | pc86 wrote:
         | It says "free" twice, in colored CTA buttons, in the first
         | ~150px or so.
        
           | chme wrote:
           | Well it doesn't look like there is a non-profit organization
           | behind it, so someone has to pay for that somehow.
           | 
           | Is it support, ads or information?
        
             | pj_mukh wrote:
             | Saw this earlier[1], looks like they are working on
             | enterprise features for larger teams, which will be paid.
             | 
             | [1] https://www.producthunt.com/posts/tara-
             | ai#comment-1029087
        
           | jyrkesh wrote:
           | Yeah, and that makes it look like a lead generation button
           | intended to get me to try the thing before I realize that the
           | Free version won't quite suit my needs.
           | 
           | I don't really care if it's a "pricing" page or not. The
           | question you need to answer before I try you product is "what
           | am I not getting by using the free version?" If there's an
           | enterprise version in the works, tease me a little and
           | "Coming soon" a bunch of enterprise-y features in a feature
           | table. Just don't make me give you my email address, go
           | through a confirmation flow, try out the product, and then
           | tell me "if you need more than 1 user, click here to give us
           | your CC".
        
         | [deleted]
        
       | yoz-y wrote:
       | Congrats on shipping the beta.
       | 
       | One thing that strikes me is that while you present your product
       | as alternative to Jira, both the name and the logo (bluish form
       | looking like an A) hint at Atlassian and Jira.
        
       | cryptos wrote:
       | What is the business model?
        
         | macspoofing wrote:
         | What else can it be? Per-user/month subscription. Probably free
         | initially.
        
       | cooperadymas wrote:
       | How closely is it coupled with Github / Github issues? Would it
       | work as a replacement for something like Zenhub, which is mostly
       | just a facade over Github's own interface? Can you still add
       | replies to issues directly in Github or do you have to do it in
       | Tara?
       | 
       | I would love to replace Zenhub, but almost every other tool would
       | require us moving some key functionality out of Github. We still
       | want to keep all of our issues, estimates, labels, and planning
       | in Github's native issues, while also having some advanced
       | planning and sprint features.
        
         | derektwong wrote:
         | Our Github integration is a two-way sync, so that you can
         | import any open GitHub issues into Tara as Tara tasks. If you
         | update the corresponding the Tara task, the corresponding
         | GitHub issues are also updated, so you can certainly keep using
         | the GitHub issues.
         | 
         | The main benefit of using Tara is that it provides the team a
         | much better way of plan upcoming sprints, and the system also
         | pulls in GitHub PRs to eliminate any blindspots on PRs getting
         | stale.
         | 
         | I'd encourage you to give it a go and try it out to see if it
         | works with your teams workflows.
        
           | sngz wrote:
           | does it work with gitlab?
        
             | iba99 wrote:
             | Not yet- it's otw!
        
           | techntoke wrote:
           | So no self-hosted option like Phabricator?
        
       | jimbob45 wrote:
       | As someone who makes this type of product, I tend to hate this
       | industry. We make things far more complicated than they need be.
       | It's all just ticketing software with labels changed and I just
       | want a list of _all_ the tickets for me to manually filter. I 'm
       | tired of companies thinking I don't know the best way to see the
       | tickets I want to see.
        
         | Frost1x wrote:
         | I'm personally not a fan of ticket systems in general. They're
         | often abused and simply turn into the worst kind of
         | micromanagement and pressuring tools instead of simply acting
         | as a tool for project management complexity.
         | 
         | I'm not against these tools in theory (though Jira is a bit
         | convoluted and overly complex for most simple projects) but I
         | am against how they're widely adopted and abused in practice by
         | businesses to enable terrible internal development cultures or
         | perverse development strategies.
         | 
         | These are the types of tools that when abused, lead to swaths
         | of developers working 50, 60, 70+ hour weeks and burning out.
         | I'd say they're more frequently abused than they are used as
         | aides.
        
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       (page generated 2020-04-30 23:00 UTC)