[HN Gopher] Uber cuts 3000 more jobs, closes 45 offices ___________________________________________________________________ Uber cuts 3000 more jobs, closes 45 offices Author : WFHRenaissance Score : 725 points Date : 2020-05-18 15:14 UTC (7 hours ago) (HTM) web link (www.wsj.com) (TXT) w3m dump (www.wsj.com) | Evangelosggg wrote: | I remember being at Droidcon or some Android specific conference | years ago.... When Uber was presenting the speaker said "I'm sure | everyone here knows what it's like to work on an app that | hundreds or thousands of devs are all contributing to at once!" | and the entire crowd just looked at each other like dogs do when | they hear a very high pitched sound. | nulptr wrote: | Can someone explain why Uber stock is up 7% today then? | | Is it because Uber's expenditure will decrease because of the | layoffs? | macksd wrote: | It's not unusual for stocks to go up on layoffs, but as others | have commented there isn't always a simple explanation either. | But it wasn't a secret that Uber was going to be getting hit | hard by quarantine - it would probably already be priced into | the stock by the point. The news today is that Uber's | leadership is recognizing that and aggressively taking action | to protect the bottom line - sucks in the short-term for | employees, especially those directly affected, but that's great | news for investors. | spyspy wrote: | The entire market is up on Powell's positive remarks on the | economy's recovery. | rwc wrote: | And the Moderna vaccine progress announcement this morning | [deleted] | cactus2093 wrote: | There's not always a true, causal explanation of why stocks are | reacting as they are. Don't be too quick to trust cable news | anchors or other stock market shills that make a living making | up and touting stock market narratives. By definition a stock | price is a split of the public consensus of what's happening, | just as many people are selling as buying at that price. | | Your explanation seems as good as any. | akmarinov wrote: | Stocks are always trying to predict the future, having these | layoffs makes people think that they're getting leaner and | organizing, I guess. | nojito wrote: | Because UBER has tremendous bloat. All COVID did was accelerate | the inevitable. | rvz wrote: | > Is it because Uber's expenditure will decrease because of the | layoffs? | | Yes. | | This is Uber's way of saying to their investors that their | costs will decrease due to losing billions during the | coronavirus outbreak, thus head count must be decreased. But | some who are buying now, may see this as a way of selling at | the "bull trap" in Q2. | ajiang wrote: | Seems reasonable when your core business has been massively | impacted. Being a public company can't make it easier. | | Also as a startup, good sub-answer to the "Isn't Uber / Twitter / | Dropbox etc working on this?". Yes, but in a market downturn, | your investors want you to dig in harder while their investors | want them to survive and focus on core. | tootie wrote: | I honestly wonder what the strategy is. Obviously they are | heavily impacted in the short term, but also this is a company | that has been losing money from the get go. If the intent is to | build and build and build and search for profit eventually, | then I'd think they'd weather this storm more than they are. | They invested heavily in building up a world-class engineering | team and just cut a huge chunk loose. It makes me think they | aren't just cutting costs, they are refocussing the business | and probably won't reenter some markets. | [deleted] | travisl12 wrote: | I was let go today from Uber. If anyone is looking for a | Frontend/Fullstack with 7yoe. I'm here :) | | Find me on LinkedIn https://www.linkedin.com/in/travis- | lawrence-b77400b8/ | asood123 wrote: | What's the best way to contact you? | travisl12 wrote: | www.redundantrobot.com | balls187 wrote: | Good luck brother. Keep your head up. | travisl12 wrote: | Changes in life are an opportunity and that's always | something to get excited about. Full steam ahead! | jinfiesto wrote: | What's the best way to contact you? | travisl12 wrote: | www.redundantrobot.com | [deleted] | SeanAnderson wrote: | Sorry you were let go - especially in the current situation. | Feel free to look through our listings and, if anything is | interesting to you, shoot us a message. | | https://www.collage.com/careers | akmarinov wrote: | what's the worst way to contact you? | mv4 wrote: | Call from an unfamiliar number, don't leave a message. Keep | redialing until they pick up. | cal5k wrote: | When they eventually pick up, play back the sound you hear | when you accidentally dial into a fax line. | polishdude20 wrote: | Smoke signals from the house across the street. | beckingz wrote: | This is a great question. I'll use this as an icebreaker in | the future. | PopeDotNinja wrote: | Let's see what Reddit says. | | https://www.reddit.com/r/AskReddit/comments/gm5zwu/what_is_ | t...? | travisl12 wrote: | Contact me on Google Wave. | nickgubbins wrote: | we're hiring at https://atellio.com - do reach out at | nick@atellio.com would love to tell you more! | uxcolumbo wrote: | You should add your email address or website to your profile, | so people can contact you. | renewiltord wrote: | Honestly don't understand why people don't have their email | address public. Spam filtering is so good these days that | this is all upside and no downside. | martindelemotte wrote: | You should also work for a more ethical company next time. | | Edit: it's not a snark, just a friendly reminder. | adas0693 wrote: | Sorry to hear that. Atlassian is hiring. Pls apply. Thank you. | travisl12 wrote: | Find me at http://redundantrobot.com/ | | I'm down to see what you have going on there. | fenguin wrote: | Hi, we're hiring at Poynt (https://poynt.com) - ping me at | c@poynt.com | Fiveplus wrote: | Was it all of a sudden or were you guys told this was coming | from the higher ups? How did they manage it in terms of | benefits, severances etc? | travisl12 wrote: | The info about layoffs leaked about 3 weeks ago, which was | messed up. | | Overall though the severence is healthy, so I'll be plenty ok | while I find another gig. | graham_paul wrote: | How did you end up in the States? | travisl12 wrote: | It's a long tail starting back in the days of my great great | great great grandfather. Back in the mother country he was | tired of the same old same old and decided to travel to the | New World to start anew. 300 years later I was born here :) | andrei wrote: | whats the best way to contact you? | travisl12 wrote: | www.redundantrobot.com | truthwhisperer wrote: | I'm really worrying that the mindfulness and how to think | gender neutral courses will be cancelled which would be a great | shame. Furthermore I fear that I can't spend time on a | completely new revolutionary javascript framework which makes | all the other ones obsolete. | | Sad times... | tyre wrote: | Want to help fight COVID-19? | | Here's us: https://curativeinc.com/ Here's me: | maddox@curativeinc.com | | We do testing, all aspects. They're oral swabs, which greatly | reduces the barrier for many people who could get tested: They | don't want a swab so far up their nose it feels like it's | scraping their brain. | | We build the software for the full-stack of testing from | managing drivethrough sites with healthcare workers, full lab | operations, results delivery to patients, integrations with | cities and state health departments. | | We're now handling hundreds of thousands of tests. We'll | probably need at least 100x that to re-open the country with | confidence. | | Hit me up: maddox@curativeinc.com with | questions/comments/anything. | | Software team all remote, good pay + equity and benefits, | satisfying work, and I love the people I work with. | | Some recent (public) things: | | https://www.texastribune.org/2020/05/14/texas-prisons-corona... | | https://www.af.mil/News/Article-Display/Article/2156392/air-... | | https://dot.la/coronavirus-rapid-test-curative-los-angeles-2... | graham_paul wrote: | sounds really good. I am curious, what tech stack do you use? | tyre wrote: | Typescript/React <-> Flask/Python <-> postgres + redis <-> | terraform | | Also building out a data science team--idk what the | preferred stack is there. | alexmic wrote: | We're hiring at Supergreat (https://supergreat.reviews) :) I'd | love to tell you more, email me at alexmic@supergreat.reviews. | fermienrico wrote: | What the.. hmm...interesting business for sure. | justinmelbourne wrote: | Hey @travis12 - we're hiring at App Annie for Staff and Senior | FE roles - https://boards.greenhouse.io/appannie/jobs/2172372 | jonbrennecke wrote: | Not OP, but I'm in a similar situation and a lover of App | Annie's product. Are you hiring only in Vancouver or is the | role open to remote? (US, Pacific Timezone) | jmeister wrote: | Did you get good severance? Hope you did. | | If you can afford it, I'd suggest taking a break. | travisl12 wrote: | Yeah severance is pretty good. I'll try to get a gig quick | and then push off the start date a bit. | birdyrooster wrote: | Good luck, I am super sorry to hear this. | travisl12 wrote: | I'll be ok, but your thoughts really are appreciated. Nice | words from nice people are always a welcomed thing. | dmaskasky wrote: | I was also let go today, is anyone looking for a frontend | engineer with 6 years experience? | | My profile is here: https://www.linkedin.com/in/davidmaskasky/ | hyunwoona wrote: | Hey, sorry for the bad news. Qualia is hiring. Can you send me | your resume at eric.na@qualia.com and miguel@qualia.com? | wegs wrote: | As a suggestion, point people to a personal web page or | portfolio. Especially for a front-end engineer, I would never | recruit someone based on a LinkedIn profile. That's doubly-true | in this market. | | To make it through the filter, it doesn't need to be fancy or | take a lot of time, but it does need to be tasteful. Of course, | fancy and playful go a very, very long ways for separating | yourself from all the other people who made it through the | filter. | dmaskasky wrote: | That's a great suggestion. Unfortunately, my portfolio is | entirely comprised of Uber contributions that I cannot share | publicly. I believe many folks are like me, eyes-forward and | focused on the company mission. I was going through the | process of open sourcing a library, but that's no longer | going to happen. | | I suppose I should get started on making something that I can | own. | anticsapp wrote: | Are you allowed to talk around what you did there? Or even | write "Top secret, I can't talk about it". I think you need | some line items of some sort, because those are three great | companies. You'll probably be out of work for 17 minutes. | dmaskasky wrote: | I developed tooling for real time data through graphql | subscriptions and grpc streaming. I built a protobuf to | graphql schema generator tool. I have extensive | experience with React hooks and making Redux-less | applications. I was on the Uber Elevate team and brought | several applications from 0-1. | wegs wrote: | You're unemployed now. It's not a bad use of your time. | There are two levels here: | | Level 1: There's a basic web site. Think of it as fizz | buzz. I can see you have a basic sense of style -- web site | aesthetics, code quality, etc. You don't need a lot, but | what's there ought to be sane, sensible, and good. | | Level 2: There are a few awesome things on it. Something | clever, or something which shows some technical prowess. | | It can't really hurt; if it's not fancy, I'll assume you | didn't have time. If you have typos, blink/marquee tags, | and syntax errors, I'll pass. But the more information you | bring to the table, the better. | | Right now, what people know about you is you passed a few | reasonably rigorous interviews -- Tesla and Uber. Given you | passed those, you'd likely pass more technical interview | too (which is not the same as getting a job offer). Weaker | companies might hire based on that. Stronger wants will | want more signal. Anything you can do to generate that | signal will help. | | As a footnote, you included the line "I developed tooling | for real time data through graphql subscriptions and grpc | streaming. I built a protobuf to graphql schema generator | tool. I have extensive experience with React hooks and | making Redux-less applications. I was on the Uber Elevate | team and brought several applications from 0-1." Put that | in you linkedin. | | There's a hierarchy I use when I look at resumes: | | 1) Weakest: Applicant worked somewhere. ("I was a software | engineer for bagels.com") | | 2) Weak: Applicant worked on / with something. ("I worked | on the customer database for bagels.com") | | 3) Average: Applicant accomplished something ("I increased | the performance of the customer database of bagles.com by | 25%, saving the company $50k/year in server costs and | reducing latency") | | 4) Strong: Applicant accomplished something which justified | their salary ("I rewrote the Fortran applicant database of | bagles.com in node.js, moving it from a mainframe to AWS. | This resulted in 25% higher customer conversion rates, and | saved $500k / year.") | | 5. Strongest: Applicant accomplished something clever and | technically impressive ("I built a pipeline which could | render photorealistic bagle sandwiches for bagles.com prior | to customer orders. This increased customer conversion | rates 5x. I used [insert set of technically impressive | techniques].") | | The higher up you go that chain, the more likely you are to | get the job you want. | anticsapp wrote: | I'd much rather have a LinkedIn or a GitHub, I can't stand | personal portfolio sites with a lot of frippery and it's | unclear what they actually have accomplished. | | He needs to put line items into his LinkedIn, that's for | sure. But he was probably dodging recruiterspam. | charwalker wrote: | Those sites also force some order or format across all | projects/profiles so it is easier to dig in and find | specific things if needed. | wegs wrote: | It's not an either-or. Hiring, you want as many independent | data points as you can. An ideal candidate would have: | | 1) A strong resume / linkedin. Worked on projects which | were successful. Worked for companies with rigorous | recruiting processes. Didn't job hop randomly. | | 2) Good references from people I trust. In an ideal case, a | personal referal. | | 3) A nice portfolio. I can see artifacts on github, on | their web site, and through publications in academic | journals. | | 4) A strong undergraduate school. Passed undergraduate | recruiting. | | 5) A strong interview | | 6) A history of interest in what we do. | | I don't think I've ever met an ideal candidate, but as an | applicant, you want to give as many strong signals on all | of those fronts as you can. | | If all he had was an on-line portfolio, I probably wouldn't | hire either. | armageddon wrote: | Plenty of other people will recruit him. The guy has worked | as a front-end engineer at Uber and Tesla. | | Just fill out the LinkedIn profile - bullet points under the | Uber section. Link to GitHub if he has it, then post | something on LinkedIn. | | How many people have personal portfolio sites that are 2-3 | years out of date... even 4-5 discussing how to build a | product list in Backbone.js. | cellar_door wrote: | If you've worked at big companies on products with millions | of users (like OP with Uber, Intuit, and Tesla), can't you | just detail the specific team and components you developed? | amrrs wrote: | Check this if you've not: | https://news.ycombinator.com/item?id=23042618 | dang wrote: | Also "Who Wants to Be Hired": | https://news.ycombinator.com/submitted?id=whoishiring | neonate wrote: | https://archive.md/5OSus | amq wrote: | If there's anyone from Vienna, Austria, we're hiring. | treelovinhippie wrote: | So they've now fired 6700 employees WHILE investing $170M into | scooters AND offering to buy Grubhub at ~$6B. | | Sociopaths. | boolcow wrote: | What severance is being offered to the employees being laid off? | Is it up to the high ethical standard set by Airbnb? | | _Separated [Airbnb] employees will receive 14 weeks of pay, and | one more week for each year served at the company (rounding | partial years up). The firm is also dropping its one-year equity | cliff so that employees who are laid off with under 12 months of | tenure can buy their vested options; Airbnb will also provide 12 | months of health insurance through COBRA in the United States, | and health care coverage through 2020 in the rest of the world._ | asciident wrote: | I'm not sure if I'm comfortable with equating ethical with | generous. Basically it turns ethics into money, with the idea | you can buy ethicalness. | boolcow wrote: | Yeah, not sure why you would equate those two. | | Providing a former spouse with alimony money is not | generosity. Neither is providing a former employee with | severance money generosity. In both cases, the ethics are | incredibly obvious. | | The fact that alimony is required and severance is not is | simply a matter of a corrupt (US) political system. This | system leaves it to individual CEOs to act ethically (or not) | and the public to judge them. | | We can improve the ethics of tech companies by holding them | to account for how they behave. One way to do that is judging | their behavior during layoffs. | WWLink wrote: | A lot of companies don't have a public image because nobody | knows or cares what they do. So they have nothing to fear | from a few bad glassdoor reviews. | kylec wrote: | If you're cutting off someone's source of income, giving them | extra money gives them extra time to land on their feet. I'd | say that's pretty ethical. | libria wrote: | Is shorter or zero severance unethical? We all enter into | this employment contract knowing it could end abruptly from | either party. If money is tight, they could afford longer | severances for all if they cut 4000 instead. Does that not | seem unethical toward the extra 1000 cut? | kylec wrote: | Regardless of legality and what the parties agreed to | contractually, the fact remains that abrupt termination | with zero severance is harmful for the former employee, | especially in this economic climate. If the corporation | pays a generous severance, the harm is reduced or | eliminated. On a scale of ethicality, the more harmful an | action is, the less ethical it is, so yes, paying | severance is more ethical than not paying severance. | libria wrote: | I find the terms "less and more" applied to ethical | confusing. Telling a company to harm people a little | instead of a lot is enabling. | | My use of ethical here is strongly tied to obligation. | e.g., it is kind to give money to a person, but not | unethical if you chose not to especially if you can't | afford to. | | The way I understand you is that it's kinder/more | sympathetic to provide a greater severance. This part I | agree with! | | Severance is not free, though. Increasing it will either | cost Uber more heads or greater risk (and more heads | later). I'm repeating this question: Is this not | unethical to the retained employees? | tyingq wrote: | _" Khosrowshahi said the company is winding down its product | incubator and artificial-intelligence lab"_ | | Does that mean they are officially out of the self-driving car | business? Wouldn't you need your AI lab if you were still | pursuing that? | | Also, if you're hitting the paywall: https://outline.com/VL6xaR | Me1000 wrote: | I dont know if the whole team was laid off, but I can confirm | that a lot of (most?) people working on self-driving were laid | off today. | | (My source is a friend working on self-driving who was laid off | today) | anodyne33 wrote: | My stomach dropped when I saw the thread and checked in with | my pal at ATG. She's safe but half of her department | (mapping) is gone. | Eridrus wrote: | "AI Labs" tend to publish papers more than they actually work | on real projects, so I wouldn't assume shutting down an AI lab | implies suspending the self-driving car project. | [deleted] | seibelj wrote: | AI engineers cost an absurd amount of money for dubious ROI in | the self-driving car space. | criddell wrote: | Isn't just a classic risk-vs-reward bet for a company like | Uber? | amznthrowaway5 wrote: | That's true in more than just in the self-driving car space. | Even at companies like AAPL and AMZN where ML focused | researchers/engineers work on production related tasks, I've | seen their value production is dubious at best. | microtherion wrote: | [Disclaimer: AAPL engineer, technically classified as ML] | | I would argue that ML researchers/engineers have a clear | impact on AAPL products in several areas: | | * FaceID | | * Steadily improving speech recognition accuracy in Siri | | * Considerable improvement in speech synthesis quality | | * Increasing sophistication in camera image processing | njoubert wrote: | These are different efforts from ATG, the self-driving car | division. | tedd4u wrote: | I thought the self-driving unit had been spun off. This | article [1] (from April 2019) said: | | "Uber's Advanced Technologies Group (ATG), which works on | self-driving vehicles, has netted an investment from the | SoftBank Vision Fund ($333 million), Denso and Toyota ($667 | million combined) ... The investment values the division, | known as the Advanced Technologies Group (ATG), at $7.25 | billion and creates a newly formed corporate entity with its | own board." | | [1] https://www.cnbc.com/2019/04/18/uber-nabs-1-billion-self- | dri... | warmcat wrote: | https://archive.vn/vkqbT | lowwave wrote: | Hmm, getting | | _This server could not prove that it is archive.vn; its | security certificate is from cloudflare-dns.com._ | | Are archive.vn working? | shuckles wrote: | Can anyone with knowledge share whether the Uber Amsterdam office | is impacted? | tschellenbach wrote: | Also curious about this. Happy to talk to anyone who wants to | work with Go: https://getstream.io/careers/ | asickperson wrote: | Yes, but it is not announced due to works council process. | It'll take couple of weeks at least. | maslam wrote: | I'd love to talk to technical product managers. We're hiring at | Databricks Amsterdam. Please contact me at bilal dot aslam at | databricks dot com | ojilles wrote: | If anyone at Uber reads this, feel free to get in touch (Go, | Java, SRE) if you want to effectively stay in the same building | working for a multinational. | | There's not many roles open at the moment, but here's one: | https://jobs.ebayclassifiedsgroup.com/job/amsterdam/senior-b... | tuyguntn wrote: | Anyone working at Uber, can you share how is morale in Uber at | this moment? How might this affect hiring in the future when they | need more people, but people don't want to go there? | | Honestly, in the beginning of 2020, I was too optimistic and | planning to apply to Uber around June, thinking that corona will | go away | _pmf_ wrote: | > How might this affect hiring in the future when they need | more people | | "Independent contractors" working from home and using their own | equipment. "Gig economy". Hope they enjoy it. | ganstyles wrote: | Geez, this is incredibly callous. These are real people who | are losing their livelihoods. | lykr0n wrote: | Uber has screwed over a lot of people in the past. I'm not | going to cry for people who worked for a bad company | getting screwed over by said bad company | balls187 wrote: | Sure, but do you feel the same way about AirBNB, Google, | Facebook, Apple, every major auto manufacturer, Tesla, | Amazon, and myriad of other companies that behave in | unethical ways? | | I can't think of a single tech company that hasn't | engaged in some eye brow raising behavior. | | There was even some controversy with YCombinator funding | a fantasy sports betting company. | fatbird wrote: | I'm a little more nuanced in my analysis than the GP, but | yes, I do feel that way in some degree about all the | companies you mention, and how the employees have some | incremental responsibility for the bad those companies | do. | | Offered rents in Vancouver have dropped 15% since the | pandemic took hold and AirBnB became a dead business for | a bunch of mini-hoteliers. If you helped build that | software, then I hold you a little bit responsible for | the crisis in affordable housing we've been struggling | with, that AirBnB has contributed to. | | If you work at Facebook, then I hold you a little bit | responsible for the consequences of the 2016 U.S. | election and Donald Trump's presidency. | | Your share of the responsibility is likely tiny, and I'm | not going act like you're a mass murderer. But at the end | of the day you were part of the machine that left a trail | of damage in its wake, and I won't ignore that just | because you were merely a cog. | novok wrote: | Are you sure it's AirBNB, or the general economy | dropping? RE values and rents as a knock on result have | been dropping everywhere as demand ($$$ to pay for rent) | has dropped globally as peoples jobs are lost and people | move in with their parents or similar and drop leases | fairly suddenly. | | When you really research how much AirBNB is part of a | housing market, it's minuscule. One or 3 condo buildings | can usually cover whatever supply AirBNB put into | alternative demand markets. AirBNB is a convenient | scapegoat in most markets, because it diverts attention | from building more supply and all the NIMBYs blocking it. | balls187 wrote: | I get your point, but any culpability on their part | should not cause us to withhold compassion and empathy to | a person losing their livelihood. | | Being laid off sucks. | | I can't imagine what it's like to be laid off during the | worst economic period in US history since the great | depression, AND to have people bag on you because you | were employed by a company they didn't agree with. | giglamesh wrote: | Not just people. They are actively screwing over our | planet. | jacquesm wrote: | So are cab drivers. | [deleted] | bsanr2 wrote: | The cynical part of me is thinking about the people who | never had a chance at a decent livelihood. Demi-employment | didn't sneak up on us, we just thought we were too classy | and sophisticated as workers to have it ever effect us. | | This isn't the first time our generations have experienced | this. It's practically the third. You should know very well | by now that many of these jobs aren't coming back, and | those that do are really only going to be open to people | who are younger than you. | setgree wrote: | It's gauche to say it on the day a bunch of people lost | their jobs (and there's no need for the schadenfraude) but | I think the underlying point is sane. Uber's business model | is replacing FTEs in a a hidebound, regulated industry with | gig workers (& good UX!). | | If you were forecasting how _this company in particular_ | would deal with a downturn, it 's a reasonable guess that | they'll try to do the same thing to their own workforce, if | they can find engineers willing to take on gig work. It's | in their DNA. | | To be charitable, the grandfather comment is a warning to | think about the broader effects of the work we do, driven | home by the possibility of a "what goes around comes | around" situation. | | EDIT: as many have pointed out, taxi drivers don't get | benefits either (I originally said one of the margins Uber | competes on is not providing benefits). | JumpCrisscross wrote: | > _Uber 's business model is replacing FTEs_ | | Where are taxi drivers employees with benefits? At least | in New York, they're mostly independent contractors. (A | minority are sole proprietors.) | CydeWeys wrote: | Look more at car service companies (Uber's original | service), not taxis. | [deleted] | bhupy wrote: | Why? For the vast majority of people, Uber is a taxi | service. | CydeWeys wrote: | The reason is that car service drivers are also being | replaced and they are more likely to have been FTEs. | jacquesm wrote: | NL. | eecc wrote: | Check where they unionized more? | derrick_jensen wrote: | New York is probably one of the most union heavy places | in America. Checking where they are unionized more isn't | an accurate reflection of the rest of the world. | librish wrote: | A large portion of taxi drivers are independent | contractors. | rdslw wrote: | and they dont' pay % of their revenue to the 'base | station entity'. | | This Uber trick: taking % of the revenue for the fixed | cost service (they provide to the taxis drivers ) is the | master trick making uber money. | | So far, in Europe, all taxi corporations charge taxi | driver FIXED (quite small 100..200 usd/month) amount for | operating telco/web/radio and coordinating fleet of | taxis. | | Uber's ability to push bulshine here is really business | milking 101 course: Fixed costs, uncaped incomes. | seanmcdirmid wrote: | > and they dont' pay % of their revenue to the 'base | station entity'. | | Unless they own their own medallion, they pay "medallion | rent". They'll also pay dispatch fees. Many taxi drivers | switched over to being Uber drivers because they could | earn (and keep) more money, not less. | ping_pong wrote: | You seem to not know how taxi companies work. They are | independent contractors except they are even more at a | disadvantage. They need to pay money upfront for their | shift and spend half their time earning that money back | before they even make money. And they have no benefits. | nostrademons wrote: | The reason why software companies don't generally hire | contract software developers rather than bringing them on | as FTEs is that they're _less effective_. Software | development is a high-communication, high-trust activity; | it 's very helpful to be able to explicitly direct and | manage the activities of your workforce, because | otherwise they don't produce anything useful. For | specific tasks that _don 't_ need to be high-trust and | high-communication (eg. writing an iOS app for a non- | critical part of the business that uses a public API), | companies are already inclined to hire contractors. | | The bigger risk with getting a job at Uber is "will they | be in business in 2 years?" Tech company success tends to | be binary: either you're growing and on top of the world, | or you'll be out of business in a couple years. Just ask | DEC, Symbolics, SGI, Sun, Yahoo, AOL, Netscape, etc. | TeMPOraL wrote: | I think the even bigger risk with getting a job at Uber | will be that some of the future employers may not be | willing to consider you due to sketchy reputation Uber | has as a company. | renewiltord wrote: | Not a thing I've ever considered on a hiring front unless | you're famous as a sexual harasser or for pulling a | Damore. Literally never heard of anyone doing this | either. | nostrademons wrote: | This is something I see employees worry about all the | time, but I have never seen a business owner or person | with hiring authority consider it. People who get to that | position within a company learn to inhabit shades of | grey; unless _you personally_ did something illegal, they | 're not going to hold the company you worked for against | you, except to the extent that they may think that people | working at that company are incompetent. | | I see ex-Facebook and ex-Uber employees popping up all | the time at high positions within hot (and sometimes even | ethical) growth companies within the valley. | tracerbulletx wrote: | "You're either a one or a zero. Alive or dead." Gary | Winston from AntiTrust | johntiger1 wrote: | Exactly, Uber's business model only applies to (highly) | fungible labour markets. As past experience shows, you | (usually) can't swap out 10 devs here with 10 devs there | and expect similar results (although who knows in the | future) | raverbashing wrote: | > either you're growing and on top of the world, or | you'll be out of business in a couple years. Just ask | DEC, Symbolics, SGI, Sun, Yahoo, AOL, Netscape, etc. | | I think rather than looking at those names we might ask | ourselves about the ones that managed to survive: Oracle, | IBM, Microsoft, as an example | | Sure, we might argue that they have not always been the | most ethical companies out there, but it doesn't mean | they haven't had to reinvent themselves here and there | | How come Oracle and IBM got more money from Java than | Sun? Windows is now "free" but MS continues to make | money. | | Those companies that went away seems to be mostly good | examples of the Inventor's dilema. Especially SGI. | setgree wrote: | > The bigger risk with getting a job at Uber is "will | they be in business in 2 years?" | | what's median job duration for a software engineer in | startup-land anyway? I'd be surprised if it was much over | 2 years... | | I'd think that if your famous company goes under, folks | won't generally hold that against you. Heck, I'd think | people who watched it all fall apart would would have the | most interesting stories (and valuable lessons about | mistakes to avoid). | bdcravens wrote: | I don't think this is accurate. I've worked several | contracts in my life, often working alongside the | company's FTE developers. In every situation, we were | fully integrated into the team, with the same level of | access, etc. We fully participating in meetings and | planning. The contracts were several months. (one as long | as 18 months; it only was cut short due to 9/11) I will | admit these weren't strictly software companies, and in | every one of these roles, I was a w2 employee of a | staffing company, not a 1099. However, I was at least as | effective as their regular team members; probably more so | because I could be released far more easily. | economicslol wrote: | >The reason why software companies don't generally hire | contract software developers | | Have you ever been inside a FAANG? Sometimes it feels | like red badges outnumber FTE 2:1 so I have no idea what | you're talking about. | nostrademons wrote: | Worked for Google for 5 years. Red badges were largely | confined to QA testers, physical security, and the | kitchen, along with a few UI designers or engineers that | didn't want to be employees because they liked the | freedom that being a contractor allowed (eg. being able | to work for someone else on the side). Basically everyone | I interacted with on a daily basis was a FTE. Product | area could have something to do with it: I was on a core | product (Search), it's possible red badges are more | common in peripheral products. | txcwpalpha wrote: | Your comment downplays the number of contractors at | Google as if they are rare, but in reality, Google | employs ~100k FTEs and ~120k contractors. It's definitely | more than just QA testers and kitchen staff. | | https://www.nytimes.com/2019/05/28/technology/google- | temp-wo... | | You may really have just been on a team that doesn't | interact often with contractors, but the reality for the | broader company is that contracting is a way of life for | much more than just Uber. | nostrademons wrote: | My understanding is that a lot of those are jobs like | street view driver, autonomous vehicle tester, search | quality rater, contract recruiter, content moderator, | con-ops (help forums & customer support), etc. That's a | big portion of the company but not a big portion of core | engineering teams. I'd acknowledged the existence of them | in my original comment, but this article is specifically | about layoffs of _software engineers_ within Uber 's | _core products_. I maintain that someone in that position | is far more likely to come in contact with other FTEs | than with contractors. | easytiger wrote: | > one of the margins on which they can undercut | competition is not paying benefits | | You think minicab firms paid benefits before Uber? | lhorie wrote: | Well, everyone knew it was coming. Dara has been pretty | transparent about the timelines, plus there were a ton of leaks | in the news about details over the course of the last few | weeks. It looks like everyone in eng got an email this morning | that stated in bold italics whether they are affected or not. | Gotta say I appreciated that clarity. | | But the day's just starting so I don't really have a grasp on | what teams are still around yet... | whymauri wrote: | I don't understand why the firings are waves. Is this a | logistics thing, or a morale thing somehow? Because it seems | like it would negatively impact morale, more than anything. | | In either case, don't feel obligated to answer given the | current circumstances. I'm sorry this is happening to you and | your company. I'm sending you and the other workers good | wishes. | lhorie wrote: | The leadership team has repeatedly said they acknowledge it | sucks to leave people hanging for weeks on end since it | obviously drags morale through the mud, but that the | logistics are complicated, due to the sheer number of | people involved, local laws, etc. The leaks have just made | it all the more stressful. | rockinghigh wrote: | For the layoffs last year I'm pretty sure they were trying | to stay under the 500-employee threshold of the WARN Act. | [deleted] | vishnugupta wrote: | The logistics. In the best of times it takes at least a | week to let go a few thousand employees. I can think of | about ten things to take care of. Now multiply that with | number of countries, the local laws to be handled. Add | another multiplier or two for being a public company. The | PR angle. And finally the unprecedented COVID-19 situation | we are in, which compounds by adding a few more variables, | the least of which is remote coordination. | | All said and done, I'm actually impressed they got through | this in under a month. | gbronner wrote: | At Lehman Brothers, the waves came every few weeks. On | Tuesdays, HR fired business people, and engineering people | cleaned up the mess. On Wednesdays, HR fired engineering | people. On Thursdays, HR fired each other. | | It allows you to ramp down without pandemonium. | N1H1L wrote: | I don't know whether it's an urban legend or not, some HR | people were asked to write their own emails firing | themselves at Lehman. | wlesieutre wrote: | If you broke labor laws while laying yourself off, would | it be grounds to sue the company afterward since the | actions were taken by an employee of the company? | draw_down wrote: | It's a lot easier to find such things on Blind, FWIW | maybeiambatman wrote: | I only speak for myself and my own observations - both morale | and productivity have been low the past 2 weeks. | r3nruturnEr wrote: | Does anyone know where one could find a list of the offices they | closed? | hknd wrote: | Anyone know from the inside how this affects stock vesting and | pre-IPO stock options? | Me1000 wrote: | Usually late stage startups switch from options to double- | trigger RSUs years before they go public. I doubt anyone at | Uber has unvested stock options. | | Assuming anyone laid off had unexercised options, they'll | likely have a short window to exercise them before they expire. | nrmitchi wrote: | Furthermore, Uber is a public company now, and there is (as | far as I know) no outstanding lockout period for employees. | IF anyone has outstanding options, that are subject to a | (most likely) 90-day exercise window, they can be exercised | and immediately sold. | | The typical "exercising of an option for an illiquid asset | which will be taxed as if it's liquid" problems with start-up | stock options simply don't exist in this case. | michaelyoshika wrote: | Am I the only one feeling that we should be thankful that these | unicorns (whether actually profitable or driven by crazy VC | money) have created so many jobs in the past several years? | mylons wrote: | what did those jobs produce? | victords wrote: | For Uber specifically? | | Money, better and cheaper transportation where it sucked, and | jobs for much more people than just developers. | twic wrote: | Robust property prices in San Francisco! | pjc50 wrote: | Money? | PunchTornado wrote: | I always feel thankful that I don't have to deal with taxi | drivers when I travel. | dbancajas wrote: | > middle-management kept asking for more developers, though, so | everyone was happy. | | > reply | | not at the expense of pension funds used by VCs. | jonluca wrote: | Dara's email was really well written, and felt as compassionate | as one can for a letter from a CEO announcing job cuts. | | The full email: | | Team Uber: | | These have been unprecedented and challenging times for everyone | --our societies, our governments, our families, our economies, | all around the world. They've also been challenging for Uber, and | many of you, as you've waited for us to define the road ahead. | I've said clearly that we had to take tough action to resize our | company to the new reality of our business, and that I would come | back to you this week with the specifics. | | Today I have the specifics: we have made the incredibly difficult | decision to reduce our workforce by around 3,000 people, and to | reduce investments in several non-core projects. As a leadership | team we had to take the time to make the right decisions, to | ensure that we are treating our people well, and to make certain | that we could walk you through our decision making in the sort of | detailed and transparent manner you deserve. | | Where we started and hard choices | | We began 2020 on an accelerated path to total company | profitability. Then the coronavirus hit us with a once-in-a- | generation public health and economic crisis. People are | rightfully staying home, and our Rides business, our main profit | generator, is down around 80%. We're seeing some signs of a | recovery, but it comes off of a deep hole, with limited | visibility as to its speed and shape. | | You've heard me say it before: hope is not a strategy. While | that's easy to say, the truth is that this is a decision I | struggled with. Our balance sheet is strong, Eats is doing great, | Rides looks a little better, maybe we can wait this damn virus | out...I wanted there to be a different answer. Let me talk to a | few more CEOs...maybe one of them will tell me some good news, | but there simply was no good news to hear. Ultimately, I realized | that hoping the world would return to normal within any | predictable timeframe, so we could pick up where we left off on | our path to profitability, was not a viable option. | | I knew that I had to make a hard decision, not because we are a | public company, or to protect our stock price, or to please our | Board or investors. I had to make this decision because our very | future as an essential service for the cities of the world--our | being there for millions of people and businesses who rely on us | --demands it. We must establish ourselves as a self-sustaining | enterprise that no longer relies on new capital or investors to | keep growing, expanding, and innovating. | | We have to take these hard actions to stand strong on our own two | feet, to secure our future, and to continue on our mission. | | I know that none of this will make it any easier for our friends | and colleagues affected by the actions we are taking today. To | those of you personally impacted, I am truly sorry. I know this | will cause pain for you and your families, especially now. Many | of you will be affected not because of the quality of your work, | but because of strategic decisions we made to discontinue certain | areas of activity, or projects that are no longer necessary, or | simply because of the stark reality we face. You have been a huge | part of this company and every day forward we will build on the | foundations that you established, brick by brick. | | Our decisions and the road forward | | We have decided to re-focus our efforts on our core. If there is | one silver lining regarding this crisis, it's that Eats has | become an even more important resource for people at home and for | restaurants; and delivery, whether of groceries or other local | goods, is not only an increasing part of everyday life, it is | here to stay. We no longer need to look far for the next enormous | growth opportunity: we are sitting right on top of one. I will | caution that while Eats growth is accelerating, the business | today doesn't come close to covering our expenses. I have every | belief that the moves we are making will get Eats to | profitability, just as we did with Rides, but it's not going to | happen overnight. | | So we need to fundamentally change the way we operate. We need to | make some really hard decisions about what we will and won't do | going forward, based on a few principles: | | We are organizing around our core: helping people move, and | delivering things. | | We are building a cost-efficient structure that avoids layers and | duplication and can scale, at speed. | | We are being intentional with our location strategy focused on | key markets/hubs. | | Mac will now lead a unified Mobility team, which will include | Rides and, as of today, Transit. Mac will continue to manage our | cross-cutting functions like Safety & Insurance, CommOps, U4B, | and Business Development, the latter of which will be centralized | across Rides, Eats, and Freight under Jen. Pierre will lead what | we will call "Delivery" internally, encompassing Eats, Grocery | and Direct. | | Given the necessary cost cuts and the increased focus on core, we | have decided to wind down the Incubator and AI Labs and pursue | strategic alternatives for Uber Works. Due to these decisions, | Zhenya has decided it makes sense to move on from Uber. Zhenya is | customer-centric to her core, and I am deeply grateful for all of | her hard work. | | We are also looking at our geographic footprint. While it served | us well for many years to cast a wide physical net, it's time to | be more intentional about where we have employees on the ground. | We are closing or consolidating around 45 office locations | globally, including winding down Pier 70 in San Francisco and | moving some of those colleagues to our new HQ in SF. And over the | next 12 months we will begin the process of winding down our | Singapore office and moving to a new APAC hub in a market where | we operate our services. | | Having learned my own personal lesson about the unpredictability | of the world from the punch-in-the-gut called COVID-19, I will | not make any claims with absolute certainty regarding our future. | I will tell you, however, that we are making really, really hard | choices now, so that we can say our goodbyes, have as much | clarity as we can, move forward, and start to build again with | confidence. | | How we are helping departing employees | | As we previewed last week, we have taken a lot of feedback and | worked to provide strong severance benefits and other support for | those leaving Uber, like healthcare coverage and an alumni talent | directory. We're also taking care to support people in special | situations a bit differently, like those on US visas or parental | leaves. While the details will differ slightly by country, you | can see a summary here. Every departing employee will have a 1:1 | to receive the details of their individual package. | | Given the global nature of these changes, and the local rules and | regulations involved, the individual experience today will vary | by country: | | All other countries (those not listed to the right) | | Argentina, China, France, Germany, India, Ireland (COE only), | Italy, Kenya, Netherlands, Norway, Pakistan (Karachi only), | Poland, Portugal, Slovakia, South Africa, Spain, Turkey, UK (ULL | only) | | In these countries, we can communicate about individual impacts | today. | | Everyone in these countries who is affected has already received | an email, and will soon have a calendar invitation to a private | meeting with a manager and HR. | | If you are in one of these countries and you did not receive a | separate email this morning, you are not affected. | | In these countries, local laws mean that we cannot be as specific | about individual impacts today. | | In some countries, we will start a consultation process. In | others, there are restrictions on making changes during the COVID | lockdown. | | If you are in one of these countries, you will get an email from | Nikki describing next steps for your location. | | If you are one of the many affected Uber teammates, I'll | acknowledge right here that any package we offer, regardless of | how thoughtful or generous, will never replace the opportunity to | belong, to make a difference, to establish the kinds of bonds you | establish with any important company or cause. We wouldn't be | here without you. We will finish what you started, and we will be | excited to see the great things that you will build next. | | I am incredibly thankful to _everyone_ reading this email, | because the resilience and grit you've shown has made Uber the | company it is and will continue to be. I've never had a harder | day professionally than today, but Uber has consistently | surprised me with the challenges it has thrown my way. But it's | the toughest challenges that are worthwhile, and I know even more | strongly in my heart than I ever have that Uber is worth it, and | more. | | Dara | wdb wrote: | I don't consider Uber taxis an essential service, though. More | a luxury. Internet is a essential utility service but Uber? | sjf wrote: | Many, many people live out of the range of public transport. | Not everyone can drive, private taxis _are_ an essential | service. | wdb wrote: | Yes, I can't drive and still only take public transport. | It's more convenient than getting a Uber in London. Even | taking a black cab can actually be cheaper. So yeah, I | fully aware that transportation is important. I wish that | would be better covered. | chrisseaton wrote: | > Yes, I can't drive and still only take public | transport. | | Lucky for you that this is an option. For many people | less fortunate than yourself it is not an option and they | rely on taxis such as Uber. | wdb wrote: | Lucky for them they can afford these taxis to get | everywhere. I can't and I am happy to walk a while to get | to the closest bus stop so I can get to the tube. But I | prefer the bus as I can take multiple buses within a hour | for the same fee :) | chrisseaton wrote: | > Lucky for them they can afford these taxis to get | everywhere. | | They can't afford not to! | | > I am happy to walk a while to get to the closest bus | stop so I can get to the tube. | | You're lucky that you have access to walkable pavements, | busses, and a tube. That's a lot of privilege! I'd sure | they'd be happy to use those as well! But many people | don't have access to those things, and if they want to | get anywhere they need to pay taxis. | wdb wrote: | Sorry, out of curiosity but where are you from? Where you | can't walk or cycle 10-20 minutes to a bus stop? | chrisseaton wrote: | I live in semi-rural Cheshire - we do have pavements and | busses (but the busses take hours to get anywhere). We | don't have anything as amazing as the tube! | | If I want to get somewhere outside my village in less | than a couple of hours I'd have to use a taxi or drive. | | But if you go to for example some parts of the US, they | literally _don 't even have pavements_ let alone busses, | let alone tubes. | | They can't even walk to their local shops in some cases. | They're trapped without a car or taxi. | andyjohnson0 wrote: | _" I had to make this decision because our very future as an | essential service for the cities of the world -- our being | there for millions of people and businesses who rely on us -- | demands it."_ | | This is only one sentence in an otherwise fairly measured | email, but it nevertheless annoyed me given the context. Uber | is _not_ an "essential service". They made this decision so | that they can stay in business to make money for their | shareholders. Portraying it as something noble is more than a | little tone-deaf. | | I feel for the people affected and I hope they find new roles | soon. | dreamcompiler wrote: | Uber all but destroyed the existing taxi infrastructure in | several major cities. So yeah, in many places they're now | pretty essential. | | That said, the barrier to entry for an Uber-like service is | quite low, so if Uber vanished from the face of the Earth it | wouldn't take more than about a month to re-create it. | wobbly_bush wrote: | You are thinking of only US and similar countries where | everyone already owns cars. In country like India, there were | not much taxis before Uber came. An alternative was | autorickshaw which took twice as long to go the same | distance, had much worse safety features, exposed one to all | the pollution all the time, not to mention the cheating of | fares. | fernandopj wrote: | > Uber is not an "essential service". | | I agree given no other contexts, but let me refute | anecdotally: Brazil for instance has become socially and | economic dependable over Uber continuous success. Current | situation goes like this: | | - Brazil has about 1 million rental cars. Uber drivers have | already returned 80% of their vehicles [1][2]. Rentals are | down 90%. As cities are beginning to announce harder | lockdowns, these will only go further down. [3] | | - Rental companies stopped buying new cars for at least a | year [4]. At least that matches the fact that almost no new | cars are being made since March.[5] | | - Rental companies buy directly from manufactures, they're | almost half of their sales [6]. And app drivers are a big | chunk of their customers. | | - Car manufacturers are a big slice of every State's taxes | they're in. Less car sales, thousand more layoffs. (lacking | links here, sorry) | | IMHO, to sum up: at least here, to any politician or car- | related executive, Uber success is critical. | | [1] https://www.jornalcruzeiro.com.br/sorocaba/locadoras-de- | carr... (pt-br) [2] https://www.bol.uol.com.br/noticias/2020/ | 03/23/coronavirus-s... (pt-br) [3] | https://www.infomoney.com.br/mercados/sem-servico-160-mil- | mo... (pt-br) [4] https://www.uol.com.br/carros/colunas/autod | ata/2020/05/15/lo... (pt-br) [5] https://revistaautoesporte.g | lobo.com/Noticias/noticia/2020/0... [6] | https://www.blogdaslocadoras.com.br/locadoras-de- | carros/reco... | himinlomax wrote: | You can't fault the guy for believing / wanting to believe | that what he's doing is useful. | matwood wrote: | I dunno. I find services like Uber and Lyft pretty essential. | In my smallish city, getting a cab pre-Uber was near | impossible. My friends and I had the personal number of 2 cab | drivers, and if neither of them picked up, good luck. | | Even with the highly publicized Uber failures, no Uber I've | ever taken has been worse than many of the cabs I was in | prior. Something as simple as knowing the price up front has | been key when traveling. | | So sure, of course they want to stay an ongoing concern. But, | services like Uber and Lyft have become essential to many | people. | 1024core wrote: | I travel to India, a lot, as I have family there. | | Pre-Uber days, here's what it took to get an auto-rickshaw | (also called "auto"): you walk up to the "auto stand" where | you see some auto drivers lounging. As they see you walk up, | they size you up; and immediately jack up the prices they're | going to quote you as they see you don't seem a local. If you | turn one of them down, the others will simply refuse to talk | to you or even look at you. Then your best bet is to keep | walking, looking for an idling auto driver. | | Post-Uber world: pull up the app, enter the destination | address, and watch as the car approaches your location. Hop | in, driver is incentivized to get you there as quickly as | possible. Hop off at the destination, give him 5 stars, and | you're on your way. Simple as that. | | For me, Uber was always an essential service in India. | giglamesh wrote: | There is a very simple way to determine if a service is | essential or not. If it existed 15 years ago it might be | essential, but if it did not, then it is definitely not | essential. Human civilization arose and thrived for thousands | of years without ride-share. We'll be fine (better off | actually) without it. | ollerac wrote: | This is a terrible measure. | | The World Wide Web was invented only 30 years ago, yet it's | arguably the single most essential service during this | time. Without it, social distancing while keeping large | parts of the economy alive wouldn't have even been an | option. | | At the rate technology is becoming embedded into our daily | lives, I think an arbitrary number of years is definitely | not the way to decide whether something is essential. | Context matters. What if instead of a pandemic that affects | the lungs, the next one affects older people's ability to | walk? Not very hard to imagine Uber being considered a 100% | essential service at that point. | drstewart wrote: | Well, you're right about one thing: that sure is a simple | method. | | Useful? No. Effective? No. Meaningful? No. But definitely | simple. | tomjen3 wrote: | Why 15 years? Why not 50? Or 150? | | By those measures BTW, antibiotics, modern sewers and (for | the most part) vacinations aren't essential. | | And indeed they aren't, for the survival of the human race. | They are, however, very important for the survival of | individual humans. | kikokikokiko wrote: | Tell that "Uber is not an essential service" to the millions | of otherwise unemployable people that were able to feed their | families using it. In countries like Brazil, where I'm from, | the fall of Uber will have a gigantic impact. Gig economy | apps BECAME ESSENTIAL parts of our lives, there's no denying | it. But it was never sustainable. When everybody benefits | from a product/service, other than the company that offers | it, something is wrong. Uber only exists still, because of | the FED's massive amount of money being printed and injected | in the markets since 2008. Boomer's 401ks subsidized my Uber | rides. The american taxpayers money created an amazing amount | of wealth all over the world, lifted a lot of people from | poverty. But now the party is over. Every unsustainable | business eventually will die, just like the Dodos. I needed | to write this, sorry. This ideia of Uber not being essential | is such a miopic stance, it can only come from a person that | can't see the impact, for the good, that gig economy apps had | for the poor of the world. | phatfish wrote: | All the gig economy apps do is ensure the poor stay poor. | | When you are working 10-12 hours a day to make ends meet | and shoulder the all costs of the depreciating fix assets | there is very little opportunity dig yourself out of that | hole. | | Uber and similar companies are destroying the very small | businesses (or squashing their margins into nothing) which | traditionally are the environment that the poor can become | entrepreneurs and build their own local business. | hobofan wrote: | The classification as an "essential service" has only to do | with the service being essential to the _users_ of the | service, and nothing to do with the workers. | | You are completely twisting the label of an essential | service in a way that makes it effectively meaningless. For | every worker that depends on their salary for their | livelihood, their job is essential, but that has nothing to | do with an "essential service". | thoraway1010 wrote: | Ahh - the comment from the person with the multi-car garage, | the tesla and the range rover. | | Walk me through what folks without good car / transit access | should be using? If cab companies are "essential" then uber | is essential and preferred to cab companies in many markets. | | A lot of folks on HN seems to be approaching this whole | situation from the I have a ton of money, can work from home, | have a car mental model. | dbancajas wrote: | > ation from the I have a ton of money, can work fr | | is uber cheaper than cabs/public transpo w/o the VC | subsidy? 15 years ago there was no uber and people were | able to get by using public transpo. | Reubend wrote: | Centuries ago, people got by with horses. Does that mean | that cars aren't essential? | | Ridesharing services allow for an unprecedented level of | mobility for those who don't already own cars. | dbancajas wrote: | You could say the same for taxis. If uber cost 100$/ride | you wouldn't be claiming it is unprecedented. It will die | because no one wants to pay for it with the real cost: | livable wage + proper car insurance. | nerfhammer wrote: | the idea that uber loses money on rides because of "VC" | needs to die. uber is not VC funded anymore and hasn't | been for a long time now. | | uber loses money on every ride because uber loses money | overall because it spends a lot of money on other | projects, not because the marginal cost/benefit of each | ride is negative. | dbancajas wrote: | If they spin off the ride sharing part of the company how | much are they earning? do you know? | mqnfred wrote: | The ridesharing line of business has been profitable for | at least a year from what I can tell. The plan was for it | to cover all the other costs by EoY 2020, incl. HQ | expenses and other bets like Eats. | economicslol wrote: | >have a car mental model. | | I suspect buying a reasonable used compact car is much more | financially prudent than using Uber as you means of | transportation. Maybe the calculus flips in a dense city | like NYC but there's no way people who commute every day | with Uber are doing so for cheaper than actually owning a | car. | freeqaz wrote: | When I lived in SF parking was $400 per month, plus as a | young male my insurance was $200+ per month. | | Most of the time I could take a bus or public transit, | but when I couldn't (like buying groceries) then I'd use | an Uber. It was significantly cheaper versus owning a | car, and it was absolutely an "essential" service at that | point in my life. | jvanderbot wrote: | This discounts the difficulties in buying a car when | credit is bad or nonexistent. I was in this situation, | the only people who will give you a vehicle are loan | sharks and scammers. Partially this was my own ignorance | (see: awful credit). Partially it was my own bad credit | itself. | | It also discounts the horrible stress that adding a known | monthly bill can cause, when Uber is more flexible, pay- | what-you-need. And I was never as bad as many others, so | I can see how the least-prepared and least-financially- | secure could see Uber as a viable use, either once-in-a- | while (e.g., missed the bus), or for regular use (paying | $12 for a two-way, 1 mile trip through a crappy part of | town can pay for itself if you avoid an hour of walking | and get an hour of working). | economicslol wrote: | So you're saying Uber is a luxury. So it's not essential. | tjr225 wrote: | Buying a reasonable used compact car probably costs | around 2000$ minimum. And a 2000$ car, no matter how | nice, has the potential to require much more $$$ in | maintenance when things start breaking. | | Believe it or not, there are people out there who don't | have $2000 and these people are also the same ones who | can't get anyone to lend them money. | economicslol wrote: | This is not some let them eat cake thing, frankly I think | people with your pov are actually the ones saying that. | | How much would it actually cost to commute 20-30 minutes | to and from work in an Uber? $40 a day? More? Let's just | say its 40 and you strictly commute during the week so | that's $200 a week or 800 a month. Even with bad credit | or no credit you would be able to save for a car rapidly. | The $2000 car would only take 10 weeks to pay for fully | in cash and the savings of 800$ per month could easily | cover maintenance. | | My point is if you can afford to use Uber as your sole | means of transportation you can surely afford your own | car and the people who can't are using subways or Buses. | It's pretty simple, people who are struggling aren't | using Uber very often. | KptMarchewa wrote: | Why are you so focused on the "sole means of | transportation"? Before COVID I've used Uber and the | likes around twice a month - when using public | transportation was unfeasible, like going to the airport | with heavy luggage. Using public transportation and | supplementing it with Uber was definitely most reasonable | solution. | economicslol wrote: | Because the Grandfather comment was about classifying | Uber as an essential service when it's clearly not as | demonstrated by yours and other comments. Using Uber a | few times a month for extenuating circumstances is really | not Essential. | KptMarchewa wrote: | The "essentialness" of an service it a pretty bad | concept. Uber is definitely non essential as sole means, | but it starts to be pretty essential when you feel sick | and want to go to hospital (not on ambulance level tho). | himinlomax wrote: | I live in Paris, and I could easily afford a new car (or | two) with my income as an SRE. | | But then I'd have to park it, and just that would double | the monthly cost. And then I'd probably use it once a | month on average. | dbancajas wrote: | So use the taxi for once a month? Uber doesn't have to | exist for you to address your problem. | himinlomax wrote: | I use my bicycle every day, but some people don't have | that option. Also I normally use Uber more than once a | month. The thing is, a car is way too much of hassle to | use most of the time in the city. You need to park it, | there's traffic, and then you can't drive drunk or so | I've been told. | Reubend wrote: | If you can use public transportation, then relying on it | with supplementary transportation from Uber is cheaper in | most cities. | thoraway1010 wrote: | That's not your call to make. | | Literally folks with cars are telling folks without cars | (but who use uber when needed) that uber is not necessary | (ie, partial access to a car is not needed) while they | have 24/7 access. | | Anyone who has NOT owned a car will tell you - uber is | essential - full stop. | | 30% of the population has HOUSEHOLD income from all | sources of $30K or less. The cost of parking alone can be | a major issue (many cheaper apts do not have dedicated | parking). | arkadiytehgraet wrote: | Perhaps you should speak only for yourself and not | others? | | I don't have a car and hopefully never will. I never used | an Uber or any similar service. I used taxi maybe 2 or 3 | times in the past few years. | | It is extremely easy to live without a car if the city / | country accommodates for it. | aeyes wrote: | > there's no way people who commute every day are doing | so for cheaper than actually owning a car. | | Yes there is: Public transportation (bus, metro, train). | Millions of people get to work using it every day. Just | having a car sit on the street would cost me at least | 100$ per month in taxes, insurance, parking and other | misc costs. I spend much less on public transportation. | | Most people live in dense cities so these services exist. | I almost only use Uber/taxis when I need to go to places | that are hard to reach or at night. | economicslol wrote: | I should have specified, my point was that Uber is not | the same as public transportation and is essentially a | luxury good. | x0x0 wrote: | I bet Uber/Lyft enable single car ownership for lots of | couples, and is nothing like a luxury good. Things like | people who carpool, but need a backup when that falls | through. Or the ability to get to a doctor (or any | location) poorly served by public transit. | | I mean, it's not a luxury good in the sense that you | _can_ buy a car, but I suspect many folks have made | difficult or expensive to unwind decisions that make car | ownership expensive. Classifying transportation where an | alternative may well cost more than $1k /mo as a "luxury | good" is a real stretch of the word luxury. | economicslol wrote: | So a luxury that you can normally get by without? You | seem to be strengthening my argument that it's not | essential. | | I think my point is being missed though and that is that | using Uber as your daily commute is certainly not cheaper | than owning a car. I think that's perfectly reasonable to | say. | | Also I don't mean to imply that Uber is a luxury in the | same way Lois Vuitton is a luxury. | | In my examples in other comments using Uber as a daily | commute option almost certainly costs nearly 1000 or more | per month. | dj_brown_sugar wrote: | Using Uber alone for all transportation may be a luxury, | but if you're in a situation where you rely heavily | public transportation, Uber is a nearly essential | addition to it. | | Transporting large items, or groceries for an entire | family are extremely difficult if not impossible over | public transportation. Transporting a group of people | (3+) can be approximately the same price on public | transportation and Uber without potentially sacrificing | comfort, safety, time and effort, many of which can be | essential depending on your circumstances. | | The cost of using Uber and Public transportation also | requires a lot less upfront cost which is necessary for | people living paycheck to paycheck and can't afford to | spend around $2k on a car, as well as deal with it's | maintenance time and cost. | KptMarchewa wrote: | Then car is essentially a luxury good, since it's the | same - just someone else is driving it. | economicslol wrote: | Yes. That's my point. Uber is not essential, it is a | luxury. | dang wrote: | Please don't cross into personal attack. Your comment would | be fine without the first sentence. | | https://news.ycombinator.com/newsguidelines.html | andyjohnson0 wrote: | > Ahh - the comment from the person with the multi-car | garage, the tesla and the range rover. | | I think you have me mistaken for someone else. I don't have | any of those things. Not even close. | aguyfromnb wrote: | > _A lot of folks on HN seems to be approaching this whole | situation from the I have a ton of money, can work from | home, have a car mental model._ | | You think poor people are using Uber to get around? | kikokikokiko wrote: | No, they are the ones driving it. And now they will be | out of their job. | treis wrote: | Seems like a lot of cuts that needed to happen even without | Covid. Common refrain for these companies is why does Company X | need Y thousands of employees for a single app/website. For | Uber I guess we are going to find out how much they were really | needed. | jeffbee wrote: | Yes, pandemic is going to force companies to take action that | was necessary anyway. Uber's businesses, all of them, | everywhere, are garbage. There is no sense, no matter how | narrow or convoluted, in which Uber has been profitable. | Spare me the discussion of how their empanada delivery | business in Jakarta is very healthy. Just spare me. When I | was a professional investor, whenever management told me that | they had a really profitable business in Uruguay or Crete or | wherever I would run, RUN back to my desk and short their | stock. "Big in Japan" is not. Anyway the point is Uber is the | most-fucked company that ever was. They will never expand | into their new Mission Bay HQ. At best, they will retreat | into it, abandoning their other real estate in a continuation | of the process that began when they bailed out of Oakland. | This has been a long time coming for Uber and Covid-19 merely | gives them the cover to do what's needed. | degurechaff wrote: | uber is not available in jakarta, only grab & gojek | [deleted] | abbadadda wrote: | Really well written email... This seems like a smart thing to | do: `We must establish ourselves as a self-sustaining | enterprise that no longer relies on new capital or investors to | keep growing, expanding, and innovating.` | mv4 wrote: | I expect this to get downvoted, but: I would say that was a | smart thing to say when laying off thousands of employees. | That's not necessarily what the top executives believe, or | want, as it is much much harder. | elliekelly wrote: | > I had to make this decision because our very future as an | essential service for the cities of the world | | Any company that facilitates or provides an in-person service | that has seen a sharp decline from Covid-19 is pretty clearly | _not_ an essential service in the minds of their customers. | soulofmischief wrote: | The numbers are skewed because of the nature of this | pandemic. People are scared of being in close proximity with | each other. | | I would argue some portion of the accommodations industry is | essential (avg. occupancy rates of around ~%60 in normal | times, so let's say ~%60 of hotels/motels are essential) and | yet I know multiple hoteliers who have had to close shop for | the next few months due to zero volume. This doesn't mean | that day-to-day, hotels aren't an essential service. | dashwav wrote: | As a counterpoint, buses/railways are imo 100% an essential | service for cities and yet they were running empty during the | COVID-19 lockdown where I live. I would hate to see them | recategorized as non-essential because of a situation that is | clearly completely abnormal. | dustinmoris wrote: | Counterpoint to your counterpoint. I agree that public | transport is essential, but the level at which it was | running previously was 100% non essential, because the | majority of the workforce in places like London (where we | have excellent public transport) can & should work from | home. There's no need for accountants to sit in an open | plan office all clustered on the same spot in the City of | London and therefore putting a huge strain on public | transport which forces London to run a train every 60 | seconds. | | And precisely because public transport IS essential we | still had all of it running, just at a reduced capacity to | facilitate the essential public demand. So comparing public | transport with Uber only highlights even more how Uber is | non essential, because we can live pretty much without it, | but we evidently can't without public transport (as seen in | London). | rockinghigh wrote: | Are you saying transportation and restaurants are not | essential? | dustinmoris wrote: | Well... transportation hasn't disappeared. People still | drive, cycle and take busses and trains, so clearly these | means of transport are essential. However, it is true that | air travel has collapsed and restaurants as well, both | which seem to be non essential. People don't have to fly to | other places (for the most part at least, air freight is | still happening plentyfull) and people can cook at home or | get delivery, so it seems that not all transportation is | essential and that restaurants aren't either. | bbv-if wrote: | Judging from my experience - restaurants are not. We have | started cooking more since the beginning of the lockdown | being able to cook during the time that would have | otherwise been spent on commute. And we have saved a | surprisingly large amount of money in the process. | mcculley wrote: | How could restaurants be considered essential? People can | eat without having food cooked for them. | AndrewUnmuted wrote: | > I am incredibly thankful to _everyone_ reading this email, | because | | I'm just curious, did you take the time to add the emphasis | here, or did the original email have the word "everyone" | surrounded by asterisk characters? | jonluca wrote: | I copy and pasted it from the CNBC article - not sure if | that's their emphasis or not. | noisy_boy wrote: | > And over the next 12 months we will begin the process of | winding down our Singapore office and moving to a new APAC hub | in a market where we operate our services. | | Wonder where the new APAC hub is? Could it be Hong Kong? They | have had the unrest issues but haven't been impacted much by | covid, relatively speaking. | vishnugupta wrote: | My educated guess is India. They have a reasonably big | development center in Bangalore and Hyderabad, besides | operating rides business there. | pthomas551 wrote: | India is a regulatory nightmare. It's more likely to be | Tokyo or Seoul. Maybe Sydney but from a geographic | perspective Australia isn't exactly ideal. | babesh wrote: | The Information had a good article on the engineering | layoffs (at least the previous round). The CEO decided to | cut people to shift development to lower cost countries | even when some managers were willing to cut their own | salaries to save some jobs. | theredbox wrote: | This must feel really bad. 200k engineers replaced by 30k | indians. | ra7 wrote: | Where did you get those numbers? And how did you conclude | engineers worldwide are being "replaced by" Indians from | a statement which says they're moving APAC hub from | Singapore? | theredbox wrote: | I am replying to a comment that is speculating they are | going for India. | vishnugupta wrote: | The speculation was in response to question about "moving | Singapore to APAC". Sorry if that wasn't clear from the | context. | [deleted] | pm90 wrote: | I wonder how Dara's approach will pan out if things get much | worse (most economists predict that there will be a greater | recession than 08 unless urgent fiscal and monetary actions are | taken immediately). Friends in the oil industry have described | the environment as cutthroat and unpredictable, swaying wildly | from euphoric good times to brutal cost cutting when oil prices | fall... I was shocked at how they were treated but in a | cyclical market that's the only kind of company that will | survive the lows. | | Hopefully it doesn't come to that but who knows. | fermienrico wrote: | Yep, I agree - it sounds genuine and from the heart. 80% | reduction in business is no small thing and especially due to | something out of the CEO's control. We can't blame companies | from laying off people - it sucks for all of us. | hn_throwaway_99 wrote: | I totally agree with this. I've seen Dara speak before and | I've always found him extremely genuine, intelligent, and | insightful. | | That said, I've seen a number of layoff announcements from | CEOs recently where there have been a number of "Wow, really | great job announcing those layoffs" comments. And, while I | agree with that, part of me thinks that we've become so | conditioned to especially shitty layoff announcements and | corporate double speak that when someone does something that | really shouldn't be _that_ difficult (speak with empathy, | genuineness, but clarity on what must be done, and treat | employees who are leaving well) that we 're all particularly | impressed. | | I'm in no way saying layoffs are easy, and I know many good | CEOs who agonize over those decisions. At the same time, I | think we should try to raise our expectations of how | employees should be humanely treated. | wow222 wrote: | Personally, I would prefer "Sorry, we're letting you go, | reasons are obvious - it's covid19 not you. Thanks for | everything, your last month salary will be paid on X and we're | giving you Y months of cash to help you transition."... Why | make a movie out of it? | diebeforei485 wrote: | Anyone know how they are handling folks on TN and H-1B visas? | netcan wrote: | Uber is very vulnerable. | | They still make a large loss every year. Cash is not _as_ bad, | because (a) half the loss is in the form of "stock-based- | compensation" and (b) they've been growing, which improves cash | flows. | | Stock prices are (astonishingly) doing ok. Idk if that means uber | can still raise whatever they need, but I suppose it does. | | They can't really ride out a dip in stock price though. They | almost certainly can't cut enough to be profitable... Even if | 2020 revenues weren't lower than last year's. | | Uber still operates financially like a startup... they have a | certain amount of runway.... It's longer than most startups, but | it's still under two years. | schnable wrote: | Are they going to regret having 4,000 micro services now? | PaulWaldman wrote: | It would be interesting to see the ratio of how many micro | services an org maintains vs the number of engineers. | bob1029 wrote: | I think this could be an interesting metric to apply across | the board. | | R = # of micro services / # of engineers | | If R >= 1, this is potentially problematic and may indicate | engineers being unable to work with the code of their peers. | Operating in this regime would be viewed as risky. R can go | to infinity very quickly if you go down this path without | very deliberate planning, involving the consensus of both the | entire management and engineering staffs. | | If R < 1, you have more engineers than micro services. People | share code bases and are not afraid of each other. This is | probably a safe regime to operate in, even if you completely | fuck up the intent of micro services. | | I think R could also serve as an arbitrary bus impact scalar | for the org chart. | lotophage wrote: | A couple of years ago it was roughly 3 service per engineer. | MisterPea wrote: | Well I think that's one of the benefits of microservices | actually. | | Cut out all the services that have deep tribal knowledge from | people let go and replace them with new services if the service | is actually important or just remove it altogether. | schnable wrote: | What I wonder is how often the "remove" operation happens. | I'd wager it's more likely there are many services doing | variations of the same thing, but existing ones are hard to | kill because there is a web of dependencies. | fallingmeat wrote: | What about Elevate? Seems non-core but couldn't have been cheap. | livealife wrote: | Who are getting laid off? Software engineers or management and | customer team? | akmarinov wrote: | Hmm wonder why they announced it on a Monday instead of a Friday? | gamblor956 wrote: | A lot of the layoffs are international, so if they had | announced on Friday the employees would have learned of their | terminations over theirs weekends, as Friday in the U.S. is | generally at least Saturday in Europe and Asia. | | International companies generally announce cross-border layoffs | on Monday (US-time), because that announcement will be during | the work week everywhere they operate. | somebrody wrote: | The most reasonable explanation is that they were targeting | Friday, but were late and so it was Monday. Firing 3,000 | employees takes a lot of preparation. If there are a few corner | case employee resolutions, that holds up the whole bunch | C1sc0cat wrote: | And there are legal steps they will have to go through making | redundant that many in the US | tengkahwee wrote: | Friday in San Francisco is Saturday in Asia which means there's | probably a layoff on Monday in Asia. | | However a Monday layoff in San Francisco means a Tuesday layoff | in Asia which won't be separated by a weekend. | odyssey7 wrote: | What is the line of reasoning that favors a Friday for layoffs? | vitaflo wrote: | There are several, one is that you can time it with payroll, | so your last day is the end of the current payroll period, | just makes it neat for accounting purposes. | | Another is that if the company doesn't want the media to pick | up the "bad news", Friday is the best time to do it because | it'll get lost over the weekend when it's reported on. | | And finally, there's less worry about retaliation from | disgruntled employees if they have the weekend to calm down | over being let go. | raziel2701 wrote: | I think he/she is saying that announcing bad news on a Friday | usually helps because it mitigates the amount of negative | coverage it would receive from the media. Announcing on a | Monday then seems unusual from a PR perspective. | johntam wrote: | Not OP, but a lot of American companies do layoffs on a | Friday in an attempt to have fewer headlines on a weekend | (news outlets aren't fully staffed then, people are | distracted, etc.) | | https://www.kornferry.com/insights/articles/bad-news- | deliver... | rvz wrote: | I can't imagine how companies like Uber, Lyft and WeWork could be | sustainable in the long term with huge costs and a high burn | rate, but this action is definitely in addressing the future Q2 | results in the summer which is the actual results including the | impact on the coronavirus outbreak. | | Essentially for companies like Uber and Lyft who don't focus on | fast growth, VC cash raising and generating little money with | huge costs, the actual reality is that this is nothing more than | the emperor new clothes. Unfortunately there are no sacred cows | being saved here, especially engineering being affected in this. | blihp wrote: | The game plan is pretty simple: use VC cash to quickly provide | services everywhere and build market share, drive competitors | out of business / acquire them, move to self-driving cars to | the extent possible and eventually raise rates when customers | have no other options. | partiallogic wrote: | This is always brought up as the game plan but are there any | examples where this worked out? | blihp wrote: | I believe Amazon was the (modern) prototype of this type of | business plan. | dbancajas wrote: | probably not. but while doing that (takes 10 years), all | the execs and VCs get rich while the investing public is | left holding the bag. | [deleted] | mrweasel wrote: | Well... yes, but the problem with that plan is that Uber | would need VC funding for 20 more year while they try to make | the self driving cars work. | | I feel bad for the people who got fired, but I also believe | is was bound to happen, the current situation with Covid-19 | just speed up the process. | deminature wrote: | Uber and Lyft are public, they haven't relied on VC cash for | over a year. | raiyu wrote: | Going public is still a fundraising event that puts cash on | the balance sheet of the company. | | So whether they are funded by VC's or large institutional | buyers who are the majority traders on the public market, | there is no difference and the companies continue to lost | money. | | The issue for Uber is that they need to change the narrative. | They don't have the story that Amazon did, that they are | losing money because they are reinvesting it back into | tremendous infrastructure which will give them scale. | | Uber is losing money because they grew very quickly so there | were a lot of innate inefficiencies because of that. So these | firings are a chance to right size the company and see if the | new trimmed down Uber will now be profitable when eventually | ridership returns to normal. | mannytabloid wrote: | Q2 is already doomed - plus now they're adding millions of one- | time severance costs to the quarter. This is a hail mary for | Q3. | blackswan101 wrote: | Whoever is still being recruited by uber or close to an offer | better make sure they have a solid severance clause written into | their contract! Nothing less than 1 to 2 years of pay. | saos wrote: | Surely no offers can be made during this period redundancies | and consultation. | bdcravens wrote: | Developers at unicorns: even in the best of times, do you feel | more expendable than you've felt at other jobs? We always are | amazed at the number of developers at companies like this. (the | numbers I've seen are old, but I guess out of 22,000 employees, | it was something like 5000 engineers?) While that allows you to | build in a more robust way than a smaller company, it seems like | there's no shortage of developers working on tooling, R&D | projects, and at least partially on open source projects, roles | that could presumably go away if a company had to focus strictly | on the core product. | simias wrote: | I've never worked for a true unicorn but I've been in companies | that got a sudden success and grew way too big way too fast. I | think you can tell from the inside when a company loses its | way. As you mention, suddenly you have tons of teams working on | what seems to be fairly niche aspects of the company's product. | You have man-years worth of work going nowhere as projects get | scrapped mid-development. You start having a massively more | complicated hierarchy of bosses and managers and project | leaders and it seems like everybody is chief of something and | everybody loses sight of the big picture as they just become | focused on a single aspect of a given product. What was once a | lean startup with a vision is now struggling to get new | products out of the pipeline even though they have ten times | (or more) the manpower. | | Growing is hard and unicorns are expected to grow really, | really fast. In the end many companies with a completely viable | product end up going under just because investors thought that | a million dollar company should be a billion dollar company. | sandworm101 wrote: | >> You have man-years worth of work going nowhere as projects | get scrapped mid-development. | | That's better than seeing man-years go into features that get | deployed. I witnessed one successful control system company | spin up a team of new hotshot UI engineers, all right out of | the best schools. After months of work the team "updated" the | product. Withing hours the call center was hit with hundreds | of "You changed the g-dam menus!! Put them back NOW!!". | | The trick is to squeeze your long-term UI project in the same | update as some routine security fixes. Then the clients are | forced to learn the new system. | bashinator wrote: | > The trick is to squeeze your long-term UI project in the | same update as some routine security fixes. Then the | clients are forced to learn the new system. | | Is this sarcasm? Seems like a really user-hostile attitude | if not. Admittedly, my personal point-of-view is that the | majority of UI updates are make-work for engineers and PMs | with at best no value added, and at worst negative value | created (as you experienced). | matt_morgan wrote: | I'm not saying anything about anyone's intent, but | replacing "man-year" with "person-year" is a painless, | traditional-grammar-friendly way to go gender-neutral. | lumberingjack wrote: | You need to me more accepting of people words what he | said was fine maybe he prefers traditional grammar and | you just need to accept people | eadmund wrote: | > I'm not saying anything about anyone's intent, but | replacing "man-year" with "person-year" is a painless, | traditional-grammar-friendly way to go gender-neutral. | | It is not painless: it is dissonant _and_ takes another | syllable. | | One might argue that is worth the pain and stylistic cost | of infelicitous phrasing in order to be sex-neutral or | welcoming or whatever, and that might indeed be the case. | | I think that language is far less important here than | culture. Persian, for example, is a genderless language: | it has no 'he' or 'her,' no 'waiter' or 'waitress,' no | 'actor' or 'actress.' And yet I think most folks would | say that Iran is far less gender-neutral than any | English-speaking country. | LaGrange wrote: | > It is not painless: it is dissonant | | You'll get used to it in about 5 minutes. | | > and takes another syllable. | | Seriously, the amount of time people who pretend to be | hard and rational loose their minds over things like "one | syllable." | | > Persian, for example, is a genderless language: it has | no 'he' or 'her,' no 'waiter' or 'waitress,' no 'actor' | or 'actress.' And yet I think most folks would say that | Iran is far less gender-neutral than any English-speaking | country. | | That's a straw man. Asking for gender-neutral terms when | referring to groups of people does not equate to asking | for gender-neutral culture. Take it from a trans person, | that is _not_ what most of us are asking for. | irthomasthomas wrote: | I presume all the developers are men? as in members of | mankind... All people are men. | SenorSourdough wrote: | Sure, but the idea of "mankind" is gendered / male- | centric in the first place. We just defaulted to male | because we always default to male. | | Training yourself to default to non-gendered language | like person-kind and to think about whether a term | originates from problematic aspects of gender dynamics is | a relatively easy first step towards breaking down some | of the insidious aspects of sexism that are imbedded in | language. | rauhl wrote: | > Sure, but the idea of "mankind" is gendered / male- | centric in the first place. We just defaulted to male | because we always default to male. | | That is not actually true. The Old English word for a | male human being is wer, as in werewolf; it is cognate to | the Latin vir (also meaning a male human being, and the | source of modern English words like virile & virtue). | That word is no longer in common use in modern English, | although I think maybe it survives in some dialects. | | The word man(n), OTOH is the gender-neutral Old English | word for a human being, as found in such words as woman | (from wifman, a wife-man) or leman (a mistress, or love- | man), both notably referring to female human beings. It | is cognate to modern German mann, again referring to any | human being. | | The word mankind thus refers to ... any kind of man. | arcticbull wrote: | This is going to sound stupid but at some point, it's | less important what's right and more important how | something makes people feel. | SenorSourdough wrote: | Language is fluid. The thing that was "right" to say 500 | years ago wasn't right 100 years ago, and what was | "right" 100 years ago wouldn't be right now. There are | clear arguments for why encouraging people to think about | the gendered language that they use and how it | perpetuates gender roles would be beneficial in combating | sexism. The arguments for maintaining existing language | because it is currently the most popular tend to be | pretty thin. | wolco wrote: | When you move into how people feel are we introducing | inequality? People feel at different rates. Some can go | into a rage in an instant while others can be a rock. Are | we rewarding the primate brain over scientific | obvervations when we choose to accept personal feeling as | the gold standard? Should we be encouraging one over the | other? | notJim wrote: | This is not a common way of speaking anymore, IMO. When I | read "all the developers are men", I didn't understand | what you meant at all. I thought maybe you were making | some kind of ironic joke about sexism. I did get what you | meant after re-reading of course, but "All people are | men" sounds very archaic to me, like something out of | Tolkien. | | Usually when we want to talk about humans as a species or | whatever, we now use the word "human." | GiorgioG wrote: | > I'm not saying anything about anyone's intent | | Well then don't say anything at all. It adds nothing to | the conversation. Don't push your ideals on others. Take | your SJW crusade elsewhere. That's one positive thing | from this pandemic - the shift in focus away from these | types of (IMO) non-existent 'problems.' | jrochkind1 wrote: | You are in fact the one that sounds like you are | crusading, not the person you are replying to. You seem | really fired up about it. | GiorgioG wrote: | It is tiresome to see these types irrelevant comments on | a story. So yes it does fire me up a bit. These are | people out of work, and the parent chose to focus on | pushing their gender-neutral grammar preferences. Real | problems vs. Snowflake problems. | jrochkind1 wrote: | And yet you are treating _their_ comment like a "real | problem"... you're the one crusading, they just gently | and non-confrontationally made a suggestion. You could | have just passed on by if you didn't agree with their | suggestion, but you turned it into a crusade against | them. To the observer, you are in fact the one acting | like a "snowflake" fired up (dare I say "triggered") by | their actually quite gentle suggestion, in which they | make it clear that they weren't accusing anyone of ill- | intent. | | Do you think your annoyance and anger at their suggestion | is a "real problem" or a "snowflake problem"? If you | don't think it matters that much if someone says "man | year" or "person year" (you said it wasn't a "real | problem"), why is the suggestion to do either way so | triggering to you? Do you think it might be more in line | with how worthy of your annoyance it is to see someone | suggest "person year" (maybe not worth that much | annoyance in the grand scheme of thing when we have 'real | problems'?) to reflect on your own about why their | suggestion to say "person year" made you so angry and | upset, without needing to reply on HN and turn it into a | crusade? | citizenkeen wrote: | The fact that you view a history of systemic sexism in | tech and in the world as not a real problem is, in fact, | part of the problem. | | The good news is when people start being more inclusive | with their language you'll see fewer people correcting | them! | SenorSourdough wrote: | You understand that there are millions of women who are | victims of abuse, sidelined or disregarded by society, | and constantly repressed because of sexism, right? | | Losing your job is a temporary problem for most people. | Sexism, like the kind that is baked right into our | language, is an inescapable daily struggle for many | women. | | We have the capacity to think about both women's rights | and the recently unemployed at the same time. It's | frankly sad that you can't look deeply enough at this | issue to see it as more than a problem of "grammar | preferences". | IG_Semmelweiss wrote: | What are you worried about. The intellectual left is | effectively dead. | | Sanders. Dead. Warren. Dead. Gender police. Dead. | | The democrats are going to fight one another to one-uo | republicans on immigration post corona. And pro-US first | no further dependence on globalist masks or hand | sanitizer. | | There may be a few gender cops here and there, but the | movement is dead. There is no point in fighting | wolco wrote: | Can we be species neutral. Person refers to humans and | leaves out animals and other substances like carbon which | would experience a year in the same manner as a human. | desert_boi wrote: | Corporations are people too, my friend. | brianobush wrote: | you are missing the point, it is still a year of work, | regardless of gender. | sbarre wrote: | I suspect they got the point, and rather you are missing | their point, which is taking the (trivially easy) | opportunity to be more gender-neutral with our language.. | | That's all! | three_seagrass wrote: | Why not go with "work-years"? It has the benefit of being | gender neutral and even more relevant. | TheKarateKid wrote: | The OP's intent was not to single out a gender. He/she | was using a very common catchphrase. Your call-out was | really passive-aggressive and uncalled for. | | Do you get pressed everytime someone talks about history, | and suggest they use the word "herstory" or "perstory" | instead? | lr4444lr wrote: | I'm not saying anything about anyone's intent either, but | it's also painless and traditional just to refrain from | unsolicited corrections of people's word choice when | there isn't any ill intent to be talked about. | sandworm101 wrote: | I don't alter quotes, even for PC reasons. And If I am | going to reuse language for effect I am not going to make | changes unless they add to the point I am making. The | first comment said man-years and I stuck with that as I | wasn't trying to correct their gender grammar. | | Also, "person-year" is vague as "persons" includes non- | humans entities such as corporations and partnerships. | "Man-year" refers only to work by biological humans. | "People-years" might be better but that is plural. Had I | been the first I might have used person-years, but when | someone else sets a precedent that avoids confusion I'm | happy to stick with it despite potential | microaggressions. | yazaddaruvala wrote: | sde-year, dev-year, engineer-year, resource-year, | employee-year, are all variants I've heard before. | | I can understand not wanting to miss-quote something, but | otherwise seems simple enough to use different language. | staticassertion wrote: | Or do A/B testing and incremental rollouts? | seankimdesign wrote: | That's more of a failure for the ux and product vision than | it is a failure of project management. The trick isn't to | just roll out new changes slowly, but to involve the users | and figure out what needs to change and how. | sandworm101 wrote: | >> roll out new changes slowly. | | That really depends on your customers and the product. In | this case, control systems, incremental changes are | definitely not the way to go. Imagine if your car made an | incremental change to the position of the brake pedal | every time you turned it on. In such situations you don't | babystep. You announce the change ahead of time, provide | your customers with transition training, and make the | change as scheduled. | | In the case of "adaptive" menus in control systems, | imagine if the elevator in your building rearranged its | floor buttons so that the most requested floors were | always at the top. Total chaos. People learn where their | button is on day one. After that ANY change is going to | go badly no matter what the UI engineers say. That UI | should be carved in stone for the life of the building. | jdhn wrote: | Were there any dedicated UX people involved? To me, a UI | engineer is someone who works exclusively on the front | end, and would implement the work of the UX designer. | They wouldn't actually do the designing and research | themselves. | [deleted] | closeparen wrote: | >suddenly you have tons of teams working on what seems to be | fairly niche aspects of the company's product | | At scale it tends to be worthwhile, even necessary, to engage | fully with the complexity of all those "niche" aspects. | | When you don't understand how something could possibly take | so much effort, it's _possible_ all the people working on it | are idiots and you could do it better in a weekend. (When you | spot situations like that, think of them as startup | opportunities...) | | It's also possible they're doing a good job hiding the | complexity from you. | munificent wrote: | I think there is a lot of truth to both your comment and | the parent comment. | | Everyone underestimates the complexity of systems they | aren't personally familiar with. Ask the average person how | many parts are in a modern automobile and they'd probably | guess too low by an order of magnitude. | | But it is also true that large organizations get weird when | money is easily available. You get a Cambrian explosion | where without selection pressure to ensure people and teams | do real, useful work, everything starts to seem like a good | idea. | | Determining _which_ organizational complexity is essential | and which is accidental is likely the quintessential hard | problem of business. | hintymad wrote: | Well said. That's exactly what happened to many unicorns, | including Uber. | skywhopper wrote: | For what it's worth, this isn't unique to unicorns. Almost | company successful enough to get to the scale of tens of | thousands of employees likely has huge amounts of waste | within it. The situation you describe of niche projects being | scrapped after several person-years of effort had been | invested, incomprehensible management hierarchy, and no | coherent strategy perfectly matches my first job out of | college, a year at Sprint in 1999. Me and two other new hires | spent a year doing next to nothing on a team of 20+ building | a complicated Java service with a purpose I never understood, | but which had been going on for about a year, with half the | team made up of contractors. Pretty sure I never wrote any | actual code, though I did have to fill out time sheets every | week. I had two managers, neither of whom I ever talked to. | After a year, I got a 15% raise and a promotion. Then soon | after I found another job and quit, our project got | cancelled, but everyone on the team just got moved to other | teams doing similar "work". | specialist wrote: | _"...you can tell from the inside when a company loses its | way. "_ | | Those example pathologies you listed are SOP at all the | mature orgs I've worked at. | wrkronmiller wrote: | Do you think the degree to which a company succumbs to one | of these "pathologies" matters? Is it a matter of timing | (i.e. becoming successful faster than they become | moribund)? | | What do you think differentiates a company that becomes | "mature" vs one that flames out? | lumberingjack wrote: | Sound like what happened at Intel | hintymad wrote: | It's not about in unicorns or not. It's about the scope and | impact of your projects, both of which have more to do with the | size than the PR status of a company. When the quantity of | people in a company exceeds the quantity of work, you'll be | much more expendable. | | Following this type of logic, joining Uber in 2015 or later is | a bad idea. Joining airbnb in 2015 is a bad idea. Joining | Google now is likely a bad idea. Joining new orgs in AWS is | probably a good idea. | | A few heuristics that I find useful: 1. Revenue per employee 2. | Moving average of number of substantial launches in the past X | months 3. Actionable technical blogs that address real | challenges directly related to specific business needs. So, no, | Uber's why they switched from MySQL to Postgres and then later | another article by the same person on why they switched from | Postgres to MySQL do not count. | meditativeape wrote: | These heuristics are interesting. Do you have concrete | numbers for some of the big techs? | kaydub wrote: | These companies are beyond being unicorns though. I work at a | unicorn and our whole R&D team is only like 100-120 people. | monadic2 wrote: | Well you don't get VC money because you want to give people | jobs, so yes. | ratww wrote: | Definitely. The company just felt bloated. Feature teams needed | 7 or 8 people working constantly on single screens that would | be an afterthought in an MVP, just to keep up with the constant | changes in architecture and infrastructure. Lots of over- | engineering and NIH from veterans that didn't want work on | teams. Lots of rewrites due to performance issues. All that | without any noticeable change for the customer (other than the | website becoming slower). VCs and middle-management kept asking | for more developers, though, so everyone was happy, but the | general perception was that we would do just as well (or | better) with a half, or a third of the staff. | burnte wrote: | 5,000 engineers for Uber. Absurd. | gkoberger wrote: | Let's say you like the Warriors. You and a group of friends get | together every game to cheer for them. You're the one everyone | looks to for bringing the beer, and you enjoy the group you | hang out with. And when the Warriors win (or lose), there's a | huge energy you get to be a part of. | | I think it's the same with big companies. You can be a big part | of your individual team, and it doesn't particularly feel much | different than working at a startup day-to-day. And as a bonus | you get to be a part of the large-scale wins and loses. Much | like how it's exciting when the Warriors win, it's exciting | when something big comes out of your company. Even if you did | nothing but cheer. | | Everyone is expendable. Travis, the founder and CEO of Uber, | was expendable. So are people at large companies or small | startups. But within your team, you get to do good work, and it | doesn't feel that way. | sneak wrote: | > _Travis, the founder and CEO of Uber, was expendable._ | | I didn't like the way he conducted himself or ran his | company, but the jury is still out on that. TFA is about how | that ball is still currently in play. | bdcravens wrote: | Much like the Warriors in the last year, it's hard to ignore | your team taking losses, especially when success was so easy | in the past, and thinking about finding a new team if things | don't improve. | Traster wrote: | It's a double edged sword, on the one hand you have the freedom | to work on interesting projects, new technologies and get well | compensated. On the other hand most engineers working at uber | should be able to critically think about their job and say "Is | what I'm doing contributing to the noticeably to the core | business or am I part of a gamble the company can afford to | make right now" | staysaasy wrote: | As someone who has hired many engineers and PMs, and runs a | hiring budget today, there are some reasons to feel at least | fairly secure if you're an engineer at a growing company: | - Building a high-quality product is a longterm investment and | most technology companies know that. As a result, in my | experience companies who expect growth would always prefer to | keep engineers and PMs as investments. - Companies | generally find it hard to hire Engineers and PMs that meet | their standards, especially in competitive markets like the | SFBA, NYC, Boulder/Denver, Seattle, Austin etc. (You can argue | whether that's caused by overly stringent hiring standards - | that's a much more complex question). As a result, companies | are somewhat more likely to "hoard" engineers if they expect | that they'll need them to grow. - Because engineers in | these markets are expensive, it makes economic sense to spend | to improve their productivity. If I have 100 engineers on my | team and I can make them all just 1% more productive by hiring | an additional engineer who focuses solely on internal tools or | open source libraries that improve developer QoL, that's | arguably money well spent. - Many products at scale are | more complex than one might expect from the outside, which | demands a lot of ongoing product/engineering effort to | maintain. If you're working on something that has a credible | path to revenue or clearly makes/saves money now, your job is | probably fairly safe. | | This all assumes that 1) the company wants to keep you, and 2) | the company is growing, even modestly. Once the financials go | downhill companies will cut directly to the bone in order to | survive, and at that point nobody in any industry is safe. | alfalfasprout wrote: | I'm at Airbnb (opinions strictly are my own). The number of | engineers working on tooling for us is actually not that large. | The vast, vast majority are product engineers and with our most | recent layoffs the majority of the cuts were for those types of | engineers. My own opinion is that we simply had way too many | product engineers for the amount of actual output we got from | them. | | Uber is on another different plane altogether... they have more | than double the number of engineers and from talking w/ | colleagues that worked for years at Uber it's my impression | that even on infra there's a lot of bloat. Plenty of high level | ICs that couldn't produce quality IC work to save their lives | and plenty of pet projects. | swyx wrote: | right. this recession is actually giving cover to let go of a | lot of bloat that has built up over the years. | downrightmike wrote: | Well, freeing it up to compete. I expect some of the bloat | is just so that someone can't work for a competitor. | alfalfasprout wrote: | You'd think so but that's at least not the impression | I've gotten. At Google that's certainly going to be the | case but at a company like Uber/Lyft/Airbnb the bloat | ends up largely arising due to managerial bloat (managers | want to grow their org to make themselves seem more | important) and low technical standards for higher level | ICs (which results in far more resources used to | accomplish each project). | CydeWeys wrote: | Worth pointing out that Uber is no longer a unicorn. It is a | large publicly traded corporation with a market cap of $58B. I | suppose you're asking your question about large tech companies | generally, not so much unicorns? Most unicorns are still quite | small (revenue and employee count-wise) relative to large | publicly traded corporations like Uber and the FANGs. | bradlys wrote: | Am at a Unicorn. Engineering is 20-30 engineers total. This | person is definitely confusing Unicorn with some generic big | engineering heavy company. Many companies scale very | differently. Some scale with large engineering efforts - mine | doesn't. The change in number of engineers has barely moved | in the last 2 years. | | That said - to the question about unicorns: You're always | expendable. Same as any job - same politics - same nonsense. | No matter how important they make you think you are to a | products success - they'll fire you regardless. It's amazing | how fake management will be about urgency. "This is the most | critical business function! We must have people working on | it!11!!1!1!" Fires key employee because they didn't like them | - "critical business function" gets shoved into the backlog | to never be seen again. People are fake and think they need | to show urgency to get the most value out of their employees. | all_usernames wrote: | Hmm, sounds like you've got some dyfunctional managers. | I've never personally witnessed management faking urgency | on a project just to get productivity on it. Management is | generally charged with making sure ICs know what the | priorities are as set by Product. It's possible that | Product changes its mind often, confusing everyone. But if | Product, Management, and ICs are confused about what your | "critical business functions" are, I think you've got some | systemic leadership problems. | MattGaiser wrote: | > "critical business function" gets shoved into the backlog | to never be seen again. | | Never worked for a unicorn, but everything from big corp to | startup to government. "Urgent" provokes no reaction from | me anymore because of this. | Fauntleroy wrote: | The only truly urgent thing I've seen is a product being | down / a critical bug in production. | greenyoda wrote: | Anything that can cause your company to lose a lot of | money can be truly urgent. For example, your biggest | customer needs a new feature, and if they don't get it by | the end of the quarter, they'll switch to your | competitor. | | On the other hand, artificial deadlines that are invented | by your company's management are usually not urgent. | trhway wrote: | >"Urgent" | | ,"Critically Important", etc. is the most recent whatever | caught the attention of a typical S/E/VP with the | attention span of a ferret long enough for him/her to be | able to utter it in the words. If you're able to highly | visibly jump and demonstrate activity during exact that | moment - a great talent leading to | advancements/promotions - there is no point to react as | the next new "critical" directive/change of course/etc. | is coming very soon. Of course if your manager is one of | those aspiring "talented jumpers", he/she will try to | make you jump with him/her - it is a real PITA to have | such a manager who instead of filtering and protecting | the team from would amplify all that stuff flowing down. | MattGaiser wrote: | I am shocked at how often I can just ignore an annoying | email and have the issue go away... | ErikAugust wrote: | I wonder if there is a way to convert Harvard Business | Review articles into top-of-the-backlog items | automatically... | HeyLaughingBoy wrote: | There's your Startup Idea! | MattGaiser wrote: | You jest, but an email to backlog service is something | some managers might buy. | HenryBemis wrote: | > show urgency | | I call this "artificial panic". That term came to mind when | I joined a FMCG around Y2K, and on my first weeks I noticed | people were running around stressed, like headless chicken. | When I asked "what's on fire" and the answer was "nothing". | | https://dilbert.com/strip/2012-07-15 | | The "Minimalists" say on their podcast that "most | emergencies, aren't". When I see panic setting camp in a | company's mentality, I make myself scarce for a while until | things calm down. If I see that the artificial state of | panic is a perpetual feeding machine, I try to dance around | it. I've read my share of Dilbert to know to avoid these | toxic environments. | | Sometimes you need to be a Wally to survive. | | https://dilbert.com/strip/1994-11-12 | lifeisstillgood wrote: | Urgency is a matter of prioritisation. | | Ideally in a company there would be one single order | backlog, showing the relative value of each project to | everyone. However getting such an ordering would involve | huge co-ordination across vastly differing internal | companies / cultures and would drag up every buried | political hand grenade of the company's lifetime. | | So instead you do what someone shouts loudly about. If | the shouter is right more than 50/50 they are doing | pretty well. | biddlesby wrote: | Reminds me of Douglas Adam's "Crisis Inducer" :) | bdcravens wrote: | Yeah, I was taking artistic license with the term, but "large | tech" is probably a better term, though I'd filter it down to | those on the lower profitability side. (even those with large | IPOs are often just a startup at scale) | CydeWeys wrote: | Unicorn never meant lower on the profitability side though. | It just means a valuable pre-IPO late stage start-up. | Plenty of them were or went on to be insanely profitable. | fermienrico wrote: | I don't understand your point, can you please elaborate more? I | read it twice and your comment isn't making any sense to me: | | 1) Are you suggesting that developers should go join a smaller | company so they are less expendible? | | 2) Are you suggesting that developers, now that they are laid | off, go work on R&D projects, tooling and open source startups? | | I am so confused. What is the take away? | bdcravens wrote: | I'm saying that large companies in tech tend to have a large | developer headcount, often working on projects outside of the | core business. As such, _I think_ those employees are more | expendable. | lhorie wrote: | Teams that open source stuff typically have leveraging | roles, i.e. they build things that several other teams | depend on. | | Orthogonally, typically large companies have a maslow | hierarchy of sorts: for every infrastructural endeavor, | there may be a number of others that are more "nice-to- | have" niche projects that aren't really critical to anyone | else's ability to deliver results. | | The most vulnerable employees are those on niche projects, | despite these projects being internally focused (as opposed | to open sourced). Infra folks whose work may be open source | are typically less vulnerable because they do in fact work | on critical, well, infrastructure. | MattGaiser wrote: | I do not think he is suggesting any course of action beyond | awareness that their position is less stable than it might be | in other jobs. | zankly wrote: | Well regardless of economic boom or bust, the chance that a | startup runs out of money is probably higher than the | chance that a big company chooses to lay you off. | CydeWeys wrote: | Worth pointing that your position at a unicorn is probably | more secure than at a random small startup. | fermienrico wrote: | Ohh....I get it now. Jeez, I need more coffee. | | I've always worked in manufacturing so people aren't that | easily expendible. Takes a long time to train someone and | without them, one of the line shuts down or gets less | productive / slow. | MattGaiser wrote: | How long do people usually stay at your company? | fermienrico wrote: | Average is probably 8 years. | rachelbythebay wrote: | Oh, you might be surprised how many people are not working on | anything of consequence. Some of these companies don't even do | much in the way of building stuff outside of the product teams, | and even then, they frequently fizzle after some point. | | You know the line "don't mistake motion for progress"? There's | a whole lot of motion up in those SoMa offices... but very | little progress. Some of these teams are very good at doing a | lot of jiggling around while never accomplishing anything. They | manage to snow their manager, which snows the next-level up, | and if nobody calls BS, it just goes on like this. | | R&D? When the response to building something new is an _immune | system flare-up_ from the people who benefit from things | remaining exactly as they are, there can be no R&D. | | Just like the server situation, the employee situation is | bloated beyond belief. You have people making messes and others | cleaning it up, instead of just not making the mess in the | first place (and then needing neither of those people). | | If a million monkeys at a million typewriters would eventually | produce the works of Shakespeare, some of these companies would | likewise boil down to "three monkeys, ten minutes" (not my line | but I love it). | tinyhouse wrote: | I worked for small and big. Everyone is expendable. Running | lean or efficiency is not something those companies optimize | for. That's why they have so many employees. They optimize for | growth. Until something bad happens. | ransom1538 wrote: | "Developers at unicorns:" Prato principal crystallized. Look at | any big repro or any large company. There is usually about ~5 | ish people that know wtf is going on. I think uber could be ran | with 10 people. | pc86 wrote: | > Prato principal crystallized | | You're wrong, and not just about the Pareto principle. | slac wrote: | Is there a list of offices closing? | cparsons3000 wrote: | Is this the last round of layoffs for Uber? | Havoc wrote: | 45 offices closed. Holy hell. | tmh79 wrote: | Vast majority of these offices are small hubs in tier 3 cities | occupied by regional tems, or tier 1 cities with multiple | offices. | Havoc wrote: | Slightly off topic. What's tier 1/2/3 in the US? I had just | heard that kind of system applied in China | koblas wrote: | San Francisco / Seattle / Boston / New York | | --- | | Austin / Salt Lake / Los Angeles / Portland / Atlanta | | --- | | Ann Arbor / Chicago / Minneapolis / Miami | simmonmt wrote: | This tiering is surprising to me. Which metric are you | using? By population, NY, LA, and Chicago are the top | three cities in the country. | opportune wrote: | Don't really agree with this at all unless you are only | talking in the context of the software engineering job | market - which I don't think is usually what people refer | to by "tier N" | MajorBee wrote: | Chicago is Tier 3? That doesn't seem right. | koblas wrote: | I could argue that Atlanta is tier 3 as well, the | distinction between tier 2/3 could just be a simple rule | of numbers (over a 1M pop vs. under 1M pop) and not a | tech center. Or in my case that when I've interviewed | people from the given locations that they didn't meet the | bar by a given level. UIUC produces some amazing | engineers, but UChicago doesn't... | BlackJack wrote: | Props for posting an ordering :O | | This seems to be ranked on eng availability, but in terms | of actual city tiers it's more like | | T1: SF / NY / LA / Miami / Chicago / Atlanta T2: Seattle | / Boston / Austin / SLC / Portland T3: Minneapolis / Ann | Arbor | Keyframe wrote: | Miami tier 3? hawhat? | dmode wrote: | Los Angeles, Tier 2 ? I would say it should be Tier 2, | considering greater Los Angeles area has 14mn people | saisundar wrote: | I am wondering why there are two separate rounds of layoffs. | Isn't it better for morale to just have the band aid ripped | quick, once and for all? | | What context does Uber have now, that they did not when the | initial layoff wave happened? | sbuccini wrote: | As I understand it, the first was for comms, operations, and | support roles. This layoff was more product-related (so | engineering, design, and product roles) and required more | thought around how they were going to position themselves | strategically going forward. | tomnipotent wrote: | Management isn't omnipotent. | | > What context does Uber have now | | More data that can be feed into their financials models to | understand the short-term and long-term impact of this market | on their cash flow. Companies don't do layoffs because things | are nice and predictable. | fra wrote: | Isn't the word you're looking for omniscient ? | jacquesm wrote: | > omnipotent | | You seem to like that word, it being your nick, but that | said, it would seem to me that any management that believes | it is omnipotent ought to be fired on the spot. That sort of | delusion can only end in tears. | rantwasp wrote: | uber never seemed like a rational company that thinks of the | good of its employees (i know it's a business, but still). | | the cut deep, cut once method for layoffs is doing business | 101, but still there are 2 rounds of layoffs at uber | sbuccini wrote: | Dara hinted in his first email that there were more layoffs | on the way. I consider them to be a single layoff, one | portion of which took more time to execute. | s1t5 wrote: | Isn't hinting the worst approach in that case though? I | can't imagine that the additional uncertainty helped with | staff morale. | pgwhalen wrote: | Isn't this the ultimate problem of corporate leadership | though? You have basically four options when making | complicated decisions: | | - lie, by saying there is no discussion | | - omit, by not saying whether or not there is a | discussion | | - discuss openly | | - don't discuss, just make the decision rashly | | Decisions like this tend to follow one of the first two | options, but clearly none of them are great. They're all | damaging in their own way. | sbuccini wrote: | Is it? You already laid off a large percentage of staff. | Your product teams will have seen the data showing | cratering revenue. Your top engineers are almost | certainly already looking for new jobs anyways. You know | you are going to have to make this move no matter what. | Anyone with a brain knows that the status quo is | unsustainable whether you say the quiet part out loud or | not. | | Better to give people a heads up so they can start | getting their resumes in order, hitting up their | networks, etc. rather than telling a blatant lie. | sida wrote: | Internally, Dara was very clear that the layoff would | happen in 2 stages for the different organizations | outlace wrote: | I'm sure Travis Kalanick is so happy he dumped his shares before | all this. | pishpash wrote: | He dumped shares at more than 10% below today's closing price, | and almost 20% below today's intraday high. Why would he be | happy? | [deleted] | economicslol wrote: | Remember when Dara predicted "profitability" by 2021? LOL, just | another Softbank/VC funded money pit. | rvz wrote: | Lyft also set such pretentious goals for 2021 last year. Not | sure what crystal ball they were basing their forecast on but, | such jokes are meant to be reserved for a late night comedy | show not in an earnings call. [0] | | [0] https://www.wsj.com/articles/lyft-expects-to-be- | profitable-a... | kumarski wrote: | Even in this market whereby consumers must order food via apps, | none of the food delivery companies are profitable from my | understanding. | | Can anyone explain how this works/how this came to be? | mooreds wrote: | Food is a business with skinny skinny margins (source, worked | on a startup which provided services to food businesses, family | members own food businesses). | | Delivery companies are fighting for a piece of that market | which isn't full of margin, so they're having to fight for it. | Plus they're in a landgrab, so choosing growth over profits. | shay_ker wrote: | grubhub was profitable for years | erik_seaberg wrote: | Charging for referrals was profitable; they didn't deliver | until 2014. | 0zymandias wrote: | It looks like Dara is executing the Jack Welch & General Electric | playbook [1]. Essentially, it comes down to "Be the #1 or #2 | company in the market or exit" | | You can debate whether it was successful at GE. The criticism of | Jack Welch was that his approach improved short-term financials, | but he left a hollowed-out company to his successor that became | irrelevant and lost value relative to the S&P. | | The way I see this playing out at Uber is rapidly exiting | categories like Scooters, Freight, Works, and AV. And doubling | down on Ride Share and Eats with acquisitions in geographies | where they have a leading position. I worry the most about | Scooters and AV as those are arguably core to urban mobility. | | [1] https://en.wikipedia.org/wiki/Jack_Welch | sucrose wrote: | In other news, GE Appliances just cut my web development | contract short by 8 months. Congratulations, India. | mattwad wrote: | > I worry the most about Scooters and AV as those are arguably | core to urban mobility | | Scooters are a fad that was never needed. Bikes or mopeds like | Revel are 10 times more useful. I don't think scooters replace | anything of note, since you can pretty much walk the same | distance. They're only fun for tourists and left in the | sidewalk for everyone else to stumble over. | adrianmonk wrote: | > _you can pretty much walk the same distance_ | | I think I'm the intended use case because I live about 2 | miles (3.2km) from an entertainment district. I can walk it, | and I have done so, but it takes quite a while, around 45 | minutes. On a scooter it takes like 10. | | Because of parking costs, scooter is cheaper than driving. It | might even be faster. I own a bike, so I could ride that, but | I don't like parking it in a busy downtown area. | | There's also a bus I can take, and sometimes I take bus one | direction and scooter the other if the bus schedule doesn't | work for me. | | I admit many people park scooters in a very inconsiderate | way, but I always park carefully out of the way, so I don't | feel bad about that personally. | swiley wrote: | Not only that but 2 miles is a long walk to do often if | you're not very careful about it, especially if you're | carrying much. | | I'm 100% for walking places but it's important to have | options once you start getting out that far. | jeremy_k wrote: | I would argue this isn't true. I lived in Santa Monica when | the scooters came about and once they removed the helmet law | I loved the utility they provided. I lived about 2 miles away | from downtown Santa Monica, which is totally walkable and I | love walking, but sometimes I wanted to meet up with someone | in a more reasonable amount of time. Instead of having to | order an Uber for such a short trip, I would check Bird or | the Lyft scooters to find one close to me, jump on it, and be | downtown in roughly 10 minutes. And they're fun to ride! | | Now Santa Monica does have a great bike share infrastructure | that I also used quite a bit, but nothing is more frustrating | that getting on a well used bike and having the brakes hardly | work or the crank constantly slipping as you push the pedal | downward. Don't get me wrong, you can totally get a bad | scooter that isn't running well, but I think I ran into more | worn down bikes, likely due to the bike program having been | around longer. | | My 2 cents, the more options the better. | | EDIT: Also wanted to note, Santa Monica has a lot of bike | lanes, which made riding the scooters around much easier and | safer from my perspective. | JPKab wrote: | Not wearing a helmet on a device whose front wheel is a | fulcrum of a lever that can smash your head on the pavement | at a moment's notice is monumentally reckless. | | The helmetless riders are a real issue. And the injuries | caused by the morons using them are a business model | externality that isn't dealt with. | novok wrote: | The scooter division was _bikes_ & scooters | MivLives wrote: | I always wondered how the scooter fad was going to work out | once people realized they could just buy them for a few | hundred bucks. Bicycles are hard to store for apartment | dwellers, and more at risk of being stolen when locked up. | | I live in a city that banned the companies but see a few | people still commuting on them in the bike lane. | ping_pong wrote: | I disagree wholeheartedly. Electric scooters are fun and | useful, especially for commuting in the morning from a drop | off location like a train station. The real question is | whether or not it can be profitable, which I highly doubt. I | would rather just get my own if I needed it. | mcculley wrote: | I live in downtown Orlando. Lime, Lynx, and Bird have | littered downtown with scooters. I run almost every day and | they are often left directly in the middle of the sidewalk, | either upright or fallen over. A couple months ago I began | relocating any rental equipment I find in my way on the | sidewalk. I am not at all gentle about this and I'm sure I | have damaged some of the equipment. I like the idea that | people might use these more than cars, but investors need | to figure out a better way to store them than in the | sidewalk. | ac29 wrote: | I get the anger about sidewalks getting littered with | scooters, but damaging or destroying them is just | creating more hazardous e-waste to be disposed of. | jmchuster wrote: | Tell that to the homeless guy in SF who made it his life | mission to push scooters into the bay. They even had to | make a line item just for him. | mcculley wrote: | Where do you live? Maybe I can put them in front of your | house. | mcculley wrote: | I'm not really angry. I consider it a public service for | the people who come along after me. These things are a | hazard for runners. | three_seagrass wrote: | True, but that still makes them a market fad. Even if you | got cities on board, the costs are fairly fixed, so while | the scooters are fun, it was never a feasible business at | scale. | neaden wrote: | I think scooters are very area dependent. Both because of | weather, and the supporting infrastructure. | iamricks wrote: | I use scooters to commute daily, Revel is more dangerous IMO, | i have seen a few of them totaled since they came to Miami. | Scooters are the least hassle for me. | georgeecollins wrote: | Scooters seem very viable in parts of Los Angeles. Before | covid people were using them a lot. It is true that mopeds/ | bikes are more functional. But there is something about a | scooter where you just stand on it and it is very pleasant, | vs something you sit on and feel like maybe you should have a | helmet. Anecdotally, I saw scooters used a lot more than | bikes in Century City, when both were available. | OctopusSandwich wrote: | Scooters are heaven sent. | bhouston wrote: | This strategy is the opposite of a portfolio play. It is great | if your winners stay winners. I think if you are aligned well | with the overall market direction that is great. | | Basically by only keeping the strongest you should get the | highest rate of return until these is a failure. A portfolio | play gives you more modest returns but more consistent over | time -- you should still trim the losers who do not have | potential. | breischl wrote: | I had never thought of it in those terms before, but this is | similar to portfolio diversification in investing. There's | the quip that when you're properly diversified there's always | something to hate in your portfolio. Of course the flipside | is that there's always something to love too. | | All that compared to making concentrated bets where you can | win big, or lose big. | Ididntdothis wrote: | Sounds more like the playbook of being a real business, meaning | to take in more money than they spend.... | ping_pong wrote: | "Short-term"? He was CEO for 20 years, and made it one of the | most successful companies during that time. One would be very | hardpressed to call GE of 2001 a hollowed-out company. | 0zymandias wrote: | Jack Welch retired in 2001 after twenty years as CEO. "Upon | his retirement from GE, Welch had stated that his | effectiveness as its CEO for two decades would be measured by | the company's performance for a comparable period under his | successors" | | If we use the long-term yardstick that Jack Welch suggested | we use, he does not come out looking good. We are now at | roughly the two-decade mark and GE is trading at the same | price that it did in 1992 and 80% below where it was when he | retired. | erichurkman wrote: | To read that quote differently: | | 1981 * Jack Welch becomes CEO * $1.29 2001 * Jack Welch | retires * $37.20 (down from its peak of near $60.00 in mid | 2000) 2020 * Nearly 20 years post Jack Welch * $6.28. | | 20 years of Jack Welch - +2,800% increase 20 years after | Jack Welch - -83% decrease | 0zymandias wrote: | 2800% is a much bigger number than 83%. But if you do the | math using your numbers, you see that GE substantially | underperformed the S&P since 1981: | | GE = (1+2800%)*(1-83%) = 4.93 = 393% appreciation since | 1981. | | S&P = S&P has appreciated 2000% since 1981. | | GE << S&P | erichurkman wrote: | Maybe that's why Welch said to measure against GE's | future leaders if they are destined to forever | underperform the S&P. :) | ivalm wrote: | To be fair, most companies underperform s&p 500. S&p is | driven by giant winners, and every generation has | different winners. In the 90s GE was the winner and other | companies in s&p trailed them. This is what makes | survivors like Microsoft so amazing, they managed to | remain on top by reinventing themselves many times under | different leaderships. | ping_pong wrote: | Meh, that's a completely arbitrary measure and flippant at | best. He has no control over what his successors do, or | their strategy. I, and many many others, prefer to judge | him by how he handled the company when he actually had | control over it. | Ididntdothis wrote: | When you read his book he portrays himself as a teacher | and mentor to the next generation of managers. GE was | supposed to crank out high quality managers. He maybe did | a good job himself (or was lucky with this timing) but he | totally failed at preparing the company for a time after | him. | 0zymandias wrote: | I didn't come up with it. It is the yardstick that he | suggested we use to measure his performance :) | | And it's a well-known issue with executive compensation | that CEOs will juice numbers in the short-term to get | their payouts which is likely why he proposed this as a | measure of his performance. | ping_pong wrote: | Yes, I know. But it's a nonsensical way to measure it. Is | sounds like something he said flippantly without thinking | about what that meant, because it's meaningless. | javajosh wrote: | An interesting comment because it's a good example of | what you see more and more of from people with a positive | emotional disposition toward someone who _won 't let them | fail or look bad_ even if its quite obvious that they | failed, and it looks bad (and even if they themselves | would admit it). | | As a factual matter, the measurement isn't meaningless at | all. Give Jack _some_ credit. | ping_pong wrote: | So are you saying that the new successors to GE have no | agency at all, and they are just following a script? | That's ridiculous. The CEOs of GE have not been great or | successful but that's on them, not Welch. | javajosh wrote: | Presumably Welch believed in the hiring system he put in | place. It was also an audacious claim, which comes with | its own rewards. But folks like you let Welch have his | cake and eat it too: he gets the praise for making an | audacious claim, and then when it turns out false, folks | like you make excuses for him. | | It's good to be the king, I guess. | ping_pong wrote: | lol I never praised him for making an audacious claim, | I've said it's nonsensical several times. | bibinou wrote: | > Scooters | | They just sold Jump, while investing in Lime. I think scooters | could still be used as a "last-mile" strategy for Ride Share, | and maybe acquire teen mindshare and a sort of platform play. | But it's a spinoff with a long leash. | csense wrote: | What in the world did Uber ever need that many people for? | mabbo wrote: | When I was an intern at Google maaaany years ago, a mentor of | mine described what it is Google does with all these engineers: | | "Well see, we discovered a hose that money pours out of. It's | called 'online advertising'. Now what we do is spend half our | effort trying to make the hose pour faster, and the other half | trying to find another hose." | | Uber figured out the 'Uber for X' pattern. Now they're trying | to optimize it, and figure out something else that makes money. | erik_seaberg wrote: | Yeah, Google invests in _everything_ and then fails fast | because they 're worried about missing the Next Big Thing(tm) | after seeing Microsoft miss the early web. | [deleted] | baylearn wrote: | A version of the article without the paywall: | http://archive.is/OOuRC | ascendantlogic wrote: | Makes you wonder how these companies ever planned to last during | the "next" economic downturn. I don't think anyone bet on a | global pandemic causing this shock but the point still stands: | These kind of companies were still burning cash at incredible | rates 10+ years in. How were they ever going to survive? | [deleted] | slac wrote: | This is not a downturn though. It is a collapse. | asdf21 wrote: | It's more like a pause. | | What makes you think it's a collapse? | crazygringo wrote: | I mean, a downturn is generally considered to be down by | 10%, maybe 20%. _Quantitatively_ different, but not | _qualitatively_ different. Adjustments, but things still | generally continue as planned. | | A collapse is dropping by close to 50% or more, like Uber's | demand. It's suddenly playing an entirely different game, | it becomes a _qualitatively_ different business. | | If this isn't a collapse, nothing is. | | A "pause" would imply things will return to normal as soon | as things are "unpaused". If you cut 3,000 jobs and 45 | offices, those are not just magically reappearing when | things are "unpaused". | asdf21 wrote: | Oh, did you mean Uber and not the economy as a whole? | astronautjones wrote: | infinite growth forever, of course | Exquisites wrote: | I need to subscribe to read the full story and I don't want that. | victords wrote: | Which offices are they closing? | paulie_a wrote: | Why in gods name do they have that many people? They are a cab | company that doesn't employ drivers. Talk about a dumpster fire | of VC money | jacquesm wrote: | Hard to let go of that many people without losing critical | knowledge, Uber will come out of this a diminished company in | many ways. Best of luck to those laid off. | nom wrote: | IMHO Unicorns are built with the assumption that almost every | developer is replaceable. At that scale the critical knowledge | is not with the developers. | Aperocky wrote: | That's what business leaders think. | | Then you get to the critical component where you fire the | lead architect/programmer and then it keeps working fine for | few weeks, but you find more bugs and you need to upgrade/fix | it. Only to find out the documentation if they exist don't | help at all and the first 2 tries builds fine so you put it | in production only to see everything destroyed. And after 1 | year of back and forth you hire 10 other developer to | maintain this thing and then 50 others to write a new one. | stevenwliao wrote: | An architect that doesn't leave documentation and share | knowledge isn't doing their job and management needs to get | ahead of this. What if this "key person" decides to find | another job? | Aperocky wrote: | Of course there's documentation, and also knowledge | sharing, doesn't help he/she and 50% of his/her teammates | are let go and without a solid way of knowledge transfer | or the desire to do so under this context. | | This is especially bad for software that are written | under tight deadline - no matter how much document you | write about it. And sadly, there's more software that are | written like that than otherwise. | Thrymr wrote: | An architect that doesn't leave documentation and share | knowledge might also be thinking about protecting his own | job. Being irreplaceable is good job security. | agakshat wrote: | I've always wondered, does this actually happen? People | not getting fired because they are irreplaceable partly | because of their own failure to document stuff? | Ididntdothis wrote: | I bet the number of developers that are working on the | business critical stuff is very low. Years ago I talked a | lot to people at Oracle and Apple and it was always amazing | how small the core development teams for the big products | were. | jmchuster wrote: | Oracle 12 lists 66 developers | https://docs.oracle.com/database/121/REFRN/title.htm | [deleted] | user5994461 wrote: | Not so sure about that. The company was notorious for having | teams constantly rollout competing internal libraries/tools and | rewrite them over and over, obviously not having enough bottom- | line work to keep everyone busy. A smaller workforce may be | able to focus on the work that matters, it doesn't have to | imply a lower productivity. | closeparen wrote: | Even if a tool should not have been written, the ability to | troubleshoot it is still critical to its consumers. And | making hundreds of dependent teams spend a month migrating is | easily more expensive than 3 headcount to maintain it. | shockinglytrue wrote: | I have never witnessed a company at least the size of Uber | where this wasn't the case. This isn't exclusively a culture | thing, it's a bandwidth thing. There is limited human IO | available to coordinate, and available bandwidth diminishes | in proportion to org size. The org can either choose to slow | down to match available IO, or run at closer to natural pace | and accept duplicate work. I guess the latter must be the | obvious choice, or the automatic tendency | | I imagine the same problem is why so many large orgs | inevitably turn into hyperstructures of insane management | layer cake.. coordination overhead will eventually send | everyone begging for the ability to shed work or delegate | [deleted] ___________________________________________________________________ (page generated 2020-05-18 23:00 UTC)