[HN Gopher] Tuxedo Book BA15: AMD-only and Linux-preinstalled la...
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       Tuxedo Book BA15: AMD-only and Linux-preinstalled laptop
        
       Author : jrepinc
       Score  : 250 points
       Date   : 2020-05-24 11:32 UTC (11 hours ago)
        
 (HTM) web link (www.tuxedocomputers.com)
 (TXT) w3m dump (www.tuxedocomputers.com)
        
       | Already__Taken wrote:
       | Isn't only 1 stick of RAM leaving a lot of perf on the table with
       | these APU's not having dual channels?
        
       | Pmop wrote:
       | I just wish laptop designers would stop copying Macbook form
       | factor.
        
         | Awelton wrote:
         | I'm with you. I don't want a knockoff macbook, I want a
         | modernized T420 thinkpad with a huge battery and a good
         | keyboard.
        
       | throwaway743 wrote:
       | For $100 more you could get a laptop with a solid gpu and dual
       | boot it.
        
       | baybal2 wrote:
       | I very much suspect this is a relabeled Qinghua Tongfang machine.
       | 
       | Almost all OEM laptops with 4 __* Ryzens are made by them.
        
       | jacek wrote:
       | This is a rebranded laptop from an ODM [1]. It is also available
       | from Schenker [2] and was reviewed by the Notebookcheck [3]. It
       | looks really good, but I would love a few things to be
       | fixed/updated: better 16:10 screen, Ryzen 4000, more USB-C ports,
       | USB-C charging and dual-channel memory.
       | 
       | ___________
       | 
       | [1] https://en.wikipedia.org/wiki/Original_design_manufacturer
       | 
       | [2] https://www.schenker-tech.de/en/schenker-via-15-en
       | 
       | [3] https://www.notebookcheck.net/Schenker-VIA-15-Laptop-
       | Review-...
        
         | kova12 wrote:
         | I noticed single-channel memory and was about to bring it up.
         | Unbelievable that a supposedly high-end laptop's RAM operates
         | on single channel. But no USB-C charging I didn't notice, and
         | that really is the deal breaker. Wtf Tuxedo
        
         | I_am_tiberius wrote:
         | I noticed that system 76 uses the same models as Schenker and
         | Tuxedo.
        
           | bcrosby95 wrote:
           | Last I looked System76 gets their laptops from Clevo. Not
           | sure if Schenker does the same.
        
             | scns wrote:
             | They are from clevo
        
               | baybal2 wrote:
               | I doubt, Clevo has no 4 __* Ryzens yet
        
               | simlevesque wrote:
               | All of the System76 laptops only have Intel processors.
               | 
               | https://system76.com/laptops
               | 
               | I wish System76 had ryzen 4000 and an amd GPU...
        
               | lhl wrote:
               | This laptop is a Tongfang chassis and it's basically the
               | same laptop as the Schenker Via 15. Someone already
               | linked to the comprehensive Notebookcheck review, but
               | here's a review of how the Schenker plays out of the box
               | with Linux: https://www.reddit.com/r/linuxhardware/commen
               | ts/fmzch5/schen...
               | 
               | Note, the internals are similar to the 14" (Walmart)
               | Motile M142s that have been selling for as low as $300
               | since last winter. There's a 4000H refresh of the 14"
               | being released next month as well (Mechrevo S2 Air), see
               | my previous post for links to the details.
        
             | chrismorgan wrote:
             | What are the keyboards like on these things? My previous
             | laptop (bought May 2014) was Clevo1 (Horize W550SU-1), and
             | its keyboard was OK but not great at the start, poor within
             | one year (lost _all_ crispness of feel) and close to
             | unusable (spongy all over, activation issues in a few of
             | the most commonly typed keys and especially the space key)
             | within two.
             | 
             | Now I have a Surface Book, whose keyboard _feels_ great,
             | but it has two major problems: 1 a modal Fn key (where
             | tapping it, which happens _all the time_ by accident,
             | toggles its mode); and 2 its matrix is awful: typing at
             | full speed, it likes to _drop and transpose letters_ in
             | some words (e.g. "mouse" may come out as "moes" or "moeu"!)
             | because it can't handle even 3-key rollover properly.
             | 
             | For my next laptop I'd consider a Clevo build because they
             | do tend to check the boxes nicely in most regards (e.g.
             | https://www.metabox.com.au/store/b249/Metabox-Multimedia-
             | Pho... looks _great_ on paper: AU$2,000 for 15'' with 4K
             | IPS and other good specs; touch /pen support is the only
             | thing I would expect to miss), but unless I have reason to
             | expect the keyboard is better than the one I experienced,
             | I'm leery.
             | 
             | --
             | 
             | 1 At the time I was price-sensitive but wanted a decent
             | screen, my first laptop having been a second-hand HP 6710b
             | with a 1680x1050 screen; I was not willing to accept
             | 1366x768. For a 1920x1080 IPS panel, the cheapest brand-
             | name option was around AU$1,400, but a Clevo one at
             | AU$1,000 had better specs all round save for using
             | integrated graphics rather than a dedicated graphics card,
             | which was plus for me as I didn't need dedicated and would
             | prefer to save the battery life, weight and bulk.
        
         | lhl wrote:
         | Just as an FYI, the 4000 series refresh is being released in
         | China by Mechrevo (CODE 01) next month:
         | https://www.weibo.com/5057286913/J2CoFhyLu
         | 
         | It has dual channel memory and USB-C PD and is running H series
         | processors with a 54W TDP.
        
           | analognoise wrote:
           | Why not just buy it directly?
           | 
           | I mean let's cut these crappy Linux shops out as middlemen.
        
             | lhl wrote:
             | Clevo and Tongfang are the ODMs for most of these white
             | label laptops. I assume minimum orders are in the hundreds
             | if not thousands of units, which is the main reason not to
             | buy direct. That and you'll have no warranty or other
             | support, have to do your own customs, etc etc.
        
         | twotwotwo wrote:
         | FWIW, early signs are Linux worked well on at least one 4700U
         | thin-and-light (after upgrading the kernel for support for the
         | iGPU):
         | https://www.phoronix.com/scan.php?page=article&item=ryzen7-4...
         | 
         | One 4700H(S) machine with a dGPU (and other parts without
         | drivers) did not do so well:
         | https://arstechnica.com/gadgets/2020/04/linux-on-laptops-asu...
         | 
         | Some of the 4700U laptops perform better than you'd think from
         | the nominal 15W TDP. Partly just to be expected from the spec
         | (still >4GHz single-core boost and 8C), and also seems most of
         | these run at a 25W TDP-up when plugged in (often noisily so,
         | under load).
         | 
         | Would be nice to see these put into better designs; right now
         | I'm mostly seeing 14-inch 1080p machines. Previous gens of AMD
         | chips had the same issue, but it's especially annoying when, in
         | terms of performance, battery life, and weight, you can see the
         | elements for a great laptop are there.
        
         | slaw wrote:
         | In US 14 inch version was rebranded as Walmart Motile M142. It
         | was on sale for $299.
        
         | drewg123 wrote:
         | And an eraser stick with the option to disable the trackpad in
         | the BIOS. This is what keeps me coming back to Lenovo.
         | 
         | EDIT: This is not intended as a shameless plug for Lenovo, I
         | just have so many false touches with trackpads, and I wish
         | eraser sticks were more common, outside of a diminishing
         | percent of Lenovo and a small percent of Dells.
        
           | xur17 wrote:
           | > And an eraser stick with the option to disable the trackpad
           | in the BIOS.
           | 
           | I used to love these, but with my last 2 X1 Carbons from
           | Lenovo, I could not get the mouse to move fast enough in
           | Ubuntu, even with all settings maxed out. I've since moved
           | back to using trackpads.
        
           | numpad0 wrote:
           | I think I've read or heard Panasonic rep say a rectangular
           | trackpad is Windows 8 requirement from Microsoft, Lenovo also
           | added trackpad and Windows Logo Key(miTian ) right when they
           | inherited ThinkPad from IBM. So I'm sure there are more
           | design requirements to Windows than publicly discussed, and
           | IBM was exempt from some of it for historical reasons that
           | Lenovo isn't.
           | 
           | With trackpad being a requirement, rationale for having
           | redundant pointing device is weak I imagine.
        
           | hojjat12000 wrote:
           | I think you are using the phrase "shameless plug"
           | incorrectly. "shameless plug" is normally used to advertise
           | _your own_ merchandize. For example, a Youtuber talking about
           | his/her other Youtube channel shamelessly. However, in your
           | comment I think you meant to say "a dig" instead of
           | "shameless plug". "This is not intended as a dig on
           | Lenovo...", or "I'm not trying to pick on Lenovo..." cheers
        
             | lonelappde wrote:
             | You've got it backwards.
        
             | nmstoker wrote:
             | Well spotted. However technically they are correct, it is
             | not a shameless plug!
        
             | drewg123 wrote:
             | What I'm saying is that, because I need an eraser stick, I
             | can only consider Lenovo (and some Dells). And I wish I had
             | more options.
        
               | silon42 wrote:
               | Some HPs (Elitebook) also have (had?) one.
        
               | frxx wrote:
               | ZBooks usually feature them. I've got two of them now,
               | they both have it. Personally I still prefer the feel of
               | the Thinkpad ones.
        
               | smacktoward wrote:
               | I'm in exactly the same boat. TrackPoint 4 life, yo.
               | 
               | What's extra weird is that the first TrackPoint laptops
               | appeared more than 20 years ago, so any IBM/Lenovo
               | patents on the technology must have expired by now...
        
         | tyingq wrote:
         | Schenker is also a bit less expensive at EUR829 vs EUR859 for
         | the Tuxedo.
        
       | analognoise wrote:
       | I stopped buying Linux only computers after buying a System76.
       | I'll never make that mistake again.
        
       | mikelward wrote:
       | Looks great. Hope they have a Ryzen 4000 model soon.
       | 
       | They say their US keyboard is ISO (tall Enter), not ANSI (wide
       | Enter). Hopefully that's just a typo. Emailed them to ask.
       | 
       | https://support.getfreewrite.com/article/44-freewrites-physi...
        
         | XelNika wrote:
         | It is probably not a typo, they are aware of the difference.
         | Just read their support page. [0]
         | 
         | > Unless otherwise stated, TUXEDO always uses ISO standard
         | keyboards. Other standards, such as ANSI, are available
         | depending on the model, but are also marked as such.
         | 
         | Browsing from the EU, I am not seeing an ANSI option on the
         | linked 15" or either of the 14" models. It seems they're not
         | capitalising on the enthusiast developer segment.
         | 
         | [0] https://www.tuxedocomputers.com/en/Infos/Help-
         | Support/Freque...
        
       | AmosLightnin wrote:
       | I purchased a Tuxedo laptop last summmer in order to support
       | Linux only hardware vendors, but sadly it's been one of the worst
       | computers - with the worst customer service - I've ever used.
       | Sending it back for repairs doesn't help - they ignore the issues
       | and fail to resolve them. At one point I didn't get a response
       | for weeks. I'm not sure how their trustpilot score recently
       | improved from fair / bad to great, but I'm suspicious that they
       | could make such a turnaround so quickly. Read the bad reviews and
       | they're quite consistent.
       | https://au.trustpilot.com/review/tuxedocomputers.com
        
         | perlgeek wrote:
         | I too had problems with their hardware and awful customer
         | support experience, including a several weeks radio silence (a
         | call to their hotline didn't help; in a second call I asked for
         | the responsible manager, which resulted in me getting a status
         | update a day later -- but still no resolution to my issues).
         | 
         | Avoid them like COVID-19.
        
         | neltnerb wrote:
         | Thanks, I really appreciate the review. It looked good but a
         | little pricey to me, I noticed Acer and others have ryzen 3 and
         | 5 laptops now so I think there are a lot of options.
         | 
         | I'm skeptical that the market for users who want Linux
         | preinstalled is significant... is it easy enough now to use
         | that installing it is hard in comparison? I feel like if you
         | can use it you can probably install it fine if pointed at a
         | distro. Maybe a link to Rufus to write the USB boot disk.
        
           | mcpeepants wrote:
           | I agree that there is probably a limited market for
           | preinstalled Linux. Perhaps it's an option for folks who
           | want/need Linux and don't want to deal with any of the
           | complications that often exist for desktop use. I figure part
           | of the allure is also that the machine is then inherently
           | optimally compatible with Linux to begin with. I'm not sure
           | how much that matters in practice these days though since
           | there seems to be very few commonly used components that have
           | poor support.
        
             | neltnerb wrote:
             | True, I suppose some mismatched or buggy hardware is a
             | bigger issue in laptops. Like it's a pretty big problem if
             | the wifi driver on my laptop is buggy in Linux, though
             | nowadays that likely means it's buggy in Windows anyway.
             | 
             | The last laptop I purchased would literally BSOD only when
             | connected to certain manufacturer (Cisco) access points
             | under unclear conditions. It was a known bug. HP never
             | bothered to release an installable patch and the one
             | provided by Intel made the computer unbootable.
             | 
             | But I suppose there's likely still a market for people
             | buying enough computers at a time that the risk of a
             | hardware issue is not worth the premium.
        
             | jeena wrote:
             | I'm buying laptops with preinstalled Linux and then I purge
             | it and install Arch Linux on it. But then I'm at least sure
             | that there are drivers for all of the hardware build in
             | there somewhere and I can install them and use everything
             | build in. Also I'm hoping to vote for Linux support with my
             | (or my employers) wallet.
        
           | Moru wrote:
           | The common reason to buy a computer preinstalled with linux
           | is to not pay the windows/ios tax. Not that the price would
           | be different though.
        
             | CountSessine wrote:
             | Yeah - there's that too. I need to run Windows in a VM
             | anyways for some specialized tasks, so having the Windows
             | license is useful.
        
             | usr1106 wrote:
             | The sad fact is that the Microsoft tax is cheaper than the
             | extra costs niche manufacturers need to charge because by
             | nature they have worse economics of scale.
        
             | dkersten wrote:
             | For me it's more about making sure the hardware support is
             | good.
        
         | DyslexicAtheist wrote:
         | I second this. Bought a notebook from them in 2016 and it was
         | one of the worst purchases. The fan last around 8-12 months
         | before it craps out. (went through 3 so far) The power supply
         | is fragile, and I had to solder it several times already. The
         | support ... well I asked them about when they would ship a bios
         | update for some common vulns - first I got denials that these
         | (Intel ME) vulns "aren't an issue" because you need physical
         | access to the machine. Once the news about the vulns hit
         | mainstream media they promised to email me with updates about
         | their latest updates. After most my colleagues machines from
         | other vendors had been patched after few months but they still
         | had not shipped any fix. After 1 year of back and forth and
         | empty promises about "stay tuned" or "please check our website
         | for updates" I eventually told them to get f'ed.
         | 
         | It seems the people who work there also have little love for
         | the community they serve. They use the FOSS/Freedom type of
         | branding to sell into a niche of gullible enthusiasts (like
         | myself) who believe that supporting such companies makes a
         | difference. The prices don't justify the product. You're better
         | off building your own system from scratch or buying a more
         | commonly available brand for 30% less of the price. It's not
         | like they invest some of the money back into developing
         | replacements for proprietary binary blobs or open hardware or
         | any of these things. You want to stay away from this company
         | and the rubbish they're peddling!
        
           | nlstitch wrote:
           | Same here, the fans are awfull and have very limited
           | lifespan.
        
           | hanklazard wrote:
           | Hmm, these are disappointing reviews ... specs and price look
           | quite good.
           | 
           | I really want a company like this to succeed with Linux first
           | laptops! Maybe System76 is closer to making it happen? I have
           | really enjoyed pop!_os, so I'm considering one of their
           | machines for my next laptop.
        
             | zeus_hammer wrote:
             | I have a System76 laptop, a Gazelle 17-inch. See [0] for
             | exact specs.
             | 
             | pop_os! has been fantastic, though it has some ways to go,
             | particularly in the power management department. Overall,
             | the biggest drawback is definitely the battery life. If you
             | look around for System76 laptop reviews you'll see that
             | battery life is a consistent issue. I'm able to get ~1.5-2
             | hours on integrated graphics, about 45 minutes using Nvidia
             | graphics.
             | 
             | At first I thought it was just the battery/device itself,
             | (the device is largely is a rebranded Clevo laptop with
             | System76's firmware and other custom parts), so I installed
             | Windows on the machine to see what kind of battery life I'd
             | get under that. Windows was able to get ~6 hours with the
             | same workflow (mostly browsing, streaming, email) and ~4
             | hours with the Nvidia graphics.
             | 
             | [0]: https://system76.com/guides/gaze14/17b
        
               | rashkov wrote:
               | Anecdata, but I had a Dell xps 15 with discrete nvidia
               | graphics. Similar numbers to yours. For my next laptop I
               | got a Thinkpad X390 and this little 13" laptop gets about
               | 4-6 hours on linux, without any tweaking.
        
               | vbezhenar wrote:
               | They claim up to 17.6 hours in tech specs. Did you check
               | your workflow with Windows? 4-6 hours is nice, but if you
               | could get full work day with Windows, it doesn't look
               | that impressive.
        
               | nullify88 wrote:
               | I guess that is the default experience with no tweaks?
               | Any success with TLP?
        
               | ngold wrote:
               | That is pretty drastic. What's the culprit for such a
               | massive difference?
        
               | toyg wrote:
               | Linux power management has always been terrible. It's a
               | server OS, all the big players develop for server first,
               | and PM on laptops is an obscure and unsexy corner of the
               | ecosystem.
               | 
               | TBH it's not even a Linux issue as much as a FOSS issue,
               | pretty much any alternative ecosystem has the same
               | problems.
        
               | [deleted]
        
               | ekianjo wrote:
               | On Lenovo thinkpads like the x1 carbon I am able to get
               | to get 4 to 5 hours of battery life on a charge. Not bad
               | at all.
        
         | TazeTSchnitzel wrote:
         | Is "Tuxedo" a brand applied to whitelabel laptops? If so, they
         | may have no control over hardware issues, and you might be able
         | to get the same laptop at a better price / with better support
         | elsewhere.
        
         | daxhuiberts wrote:
         | I was looking to buy a laptop from Tuxedo Computers, but I've
         | read the same customer service experience from other people.
         | Their positive trustpilot reviews are mostly generic short and
         | always 2 days apart, which seems like fake reviews to me.
        
         | bmn__ wrote:
         | I am sad that choice in Linux laptops is greatly diminished
         | compared to six, seven years ago. Hackers, recommend some other
         | vendors in Eurozone because Tuxedo leaves me barely satisfied.
         | 
         | Bought a laptop from them in 2017, it shipped out eight days
         | after ordering.
         | 
         | The good: Great value for the cost, all components properly
         | supported with drivers.
         | 
         | The bad: The product photos on the shop site tell a selective
         | truth. I have some gripes with the hardware design that I only
         | noticed after unpacking and using the device.
         | 
         | 1. ||\\ keys are positioned unergonomically. On keyboards in
         | Acer and Sony laptops they are in a much better place.
         | 
         | 2. One rubber foot is attached to the rechargeable battery. If
         | you take it out to conserve product life, the device will
         | wobble considerably. The battery is also very difficult to
         | remove. In an Acer or Sony laptop one unlocks a grasp and pulls
         | it off the back-side, this can be done blind and with one hand
         | and with the device oriented for normal operation.
         | 
         | In the Tuxedo, one has to turn over the device because the
         | rechargeable battery lifts out of the bottom. One has to risk
         | breaking off a finger nail each time to get some leverage. At
         | the same time, one hand lifts it out, and the other hand holds
         | open the grasp, otherwise it snaps shut again, and one can't
         | help but apply some pressure into the opposite direction.
         | That's fucking retarded. What was the responsible engineer
         | thinking?
         | 
         | 3. The power supply pack is huge and heavy.
         | 
         | 4. After powering up, the device always starts out with
         | keyboard backlight switched on. There is no BIOS option to
         | permanently disable it, one always has to wait until the OS is
         | sufficiently loaded to switch it off.
        
           | vbezhenar wrote:
           | I suggest you to look at a 3-5 year old business models from
           | trusted vendors (whoever you like, Dell, HP, etc) and check
           | out their hardware and whether it's compatible with Linux.
           | They usually have good enough build quality and unless
           | there's some incompatible piece of hardware, things are
           | likely to work.
           | 
           | There are mobile workstation lines with awesome hardware
           | (like Xeon, ECC, Quadro) which support Linux officially. If
           | you have extra money to spend, you might want to check them
           | out as well. Every major brand has those. They usually are
           | bulky and not that mobile, but they are powerful.
        
           | lhl wrote:
           | You can check out Slimbook (ES based) which has some nice
           | Clevo ultrabook models (Intel-only). For those in the US, IMO
           | System76 seems to be providing the most value add from the
           | Linux system vendors these days.
        
         | jeena wrote:
         | Damn I had kind of the same, also the worst computer I ever
         | bought after having done research for a long time to get a
         | Linux computer. I send it back two times and they fixed the
         | Bluetooth and audio two times and then it broke again. And the
         | glue under the plastic bezel around the screen started
         | dissolving, I lost most of the screws and then I think it
         | started overheating and switching itself off in both Windows
         | and Linux. I payed about 1000 EUR for it and after 1.5 years
         | later I had to buy something else.
        
       | aae42 wrote:
       | now with 16:10 and ryzen 4000 series
        
       | forty wrote:
       | How are you supposed to plug 2 screens? Graphic card description
       | says it should be possible, but there is only one HDMI port for
       | video output
        
         | gvjddbnvdrbv wrote:
         | USB-C?
        
           | LeoPanthera wrote:
           | The USB-C ports do not support DisplayPort.
        
         | neogodless wrote:
         | Yeah that's a good question. The integrated video card
         | supporting it isn't going to matter without ports. The USB
         | Type-C port specifies that it does not support DisplayPort.
        
       | nlstitch wrote:
       | I bought a tuxedo laptop for my work but the experience has been
       | very bad. I WOULD NOT recommend them.
       | 
       | They overturned the screws of the cooling fans with the cooling
       | upgrade I ordered, and ordering spareparts is a hassle (Takes
       | very long, sending constant reminders and getting sarcastic
       | responses).
       | 
       | Tried to be smart guy and support FOSS suppliers in the process,
       | but now I get laughed at at work for having the most ghetto
       | laptop in the office.
        
       | tontonius wrote:
       | 2020 might be The Year of the linux desktop
        
         | analognoise wrote:
         | The year of the Linux Desktop will be when Microsoft offers
         | transparent support for it with WSL.
        
       | rolph wrote:
       | >ATTENTION: To use our store you have to activate JavaScript and
       | deactivate script blockers! Thank you for your understanding! <
       | 
       | too bad i thought it would be a good place but not from this
       | angle
        
       | illuminated wrote:
       | Id need a sim card slot implemented in order to consider thinking
       | about buying this laptop. I'm a Thinkpad user and my last and my
       | current laptop are equipped with one and it's such a convenience
       | to have connectivity on demand without sacrificing the phone's
       | battery.
       | 
       | In order to actually buy this laptop, I'd really need it to have
       | the trackpoint. Implemented not like HP does it sometimes, or
       | Dell, but like Lenovo does it. The response and overall feel of
       | the trackpad is the best among the options I have tried so far.
       | 
       | Other present specs are more than fine.
        
       | ThreeFx wrote:
       | Comes with an Intel wifi card if I'm not mistaken. Maybe update
       | the title?
        
         | 4cao wrote:
         | It's optional.
        
       | corty wrote:
       | Nice, except for the screen. FullHD is the new "barely adequate".
       | But at least it is non-glare, not "bathroom-mirror" finish. The
       | latter would be unacceptable due to workplace regulations here.
        
         | mamon wrote:
         | In my country workplace regulations forbid working on laptop
         | screen anyway - if a worker is supposed to work on computer for
         | more than, iirc, 4 hours a day, then external screen is
         | mandatory. And it's not really about a screen size, it's more
         | that you are not supposed to be looking down, so the external
         | screen top border must be at the same height as your eyes.
        
         | wegs wrote:
         | That's the make-or-break for me.
         | 
         | Without 4k, I'll move along.
         | 
         | With 4k, it'd probably be my next laptop.
         | 
         | With 4k and touch or pen, it'd definitely be my next laptop.
        
         | thinkloop wrote:
         | What regulations advise screen reflectivity?
        
           | helldritch wrote:
           | Not the OP, but one example (UK specific but guided by
           | European law) is The health and safety (display screen
           | equipment) regulations 1992, as amended by the health and
           | safety (miscellaneous amendments) regulations 2002 [1]
           | 
           | Under the heading Requirements for Work Stations (Reg 3. and
           | schedule):
           | 
           | 24 Regulation 3 requires workstations to meet the
           | requirements of the Schedule, (subject to the proviso
           | outlined below), which sets out minimum requirements for the
           | display screen, keyboard, desk, chair, work environment
           | (including working space, lighting, reflection and glare,
           | noise, heat and humidity), task requirements and software.
           | Requirements are set out in fairly general terms, eg "The
           | seat shall be adjustable in height". The Schedule does not
           | contain technical detail.
           | 
           | Paragraph 32 states that anti-glare filters must be provided
           | by workplaces which use DSE (display screen equipment) which
           | are capable of projecting glare.
           | 
           | [1] https://www.hse.gov.uk/foi/internalops/ocs/200-299/oc202_
           | 1.h...
        
           | corty wrote:
           | helldritch already answered for the UK. In Germany there is
           | the Arbeitsstattenverordnung, the appendix requires non-
           | reflective desktop and laptop screens (6.3 (2) 3 and 6.4 (2)
           | 1): https://www.gesetze-im-
           | internet.de/arbst_ttv_2004/anhang.htm...
           | 
           | There is also a similar European Union directive, however,
           | that does not apply to laptops if they are used only
           | infrequently (annex 1b): https://eur-lex.europa.eu/legal-
           | content/EN/TXT/?uri=CELEX:01...
           | 
           | So while the rest of the world might differ, in the EU non-
           | glare screens are usually required if you intend to sell to
           | business customers.
        
       | barbecue_sauce wrote:
       | Can anyone describe how a magnesium chassis compares to an
       | aluminum chassis?
        
         | mcguire wrote:
         | (Since no one else has answered...)
         | 
         | It's more fun to set on fire? (https://chem.rutgers.edu/cldf-
         | demos/1016-cldf-demo-burning-m...)
        
       | lucb1e wrote:
       | Wow, from the EU (no hassle with expensive shipping, either
       | initially or for warranty) and 830 euros for a laptop that would
       | usually cost me ~1000 because manufacturers usually force
       | Microsoft tax, a GPU, and a new SSD on you (I don't want a
       | dedicated GPU but they always have one when the CPU is
       | reasonable; and I don't want an SSD because I already have my
       | own). This is pretty neat indeed!
       | 
       | The only nitpicks are:
       | 
       | - a keyboard with a short left shift which doesn't work as well
       | for my hands (I worked with it every day for 6 months while
       | writing PHP, i.e. constant stretching to get to the $ symbol, but
       | couldn't get used to it) and no numpad despite being a 15"
       | laptop, and
       | 
       | - the battery can't be taken out. My current laptop (2 years old)
       | has the same issue and it already lost 25% capacity because I use
       | it as a desktop much of the time and it's charged at 100%
       | capacity all day long. With my 2012 laptop I'd just pop out the
       | battery at ~40-70% charge: it takes 4 seconds (I didn't need to
       | look or turn it over) and after 5 years of use the battery
       | reported having lost 3% capacity. I don't trust that number,
       | that's too good to be true with 2012 battery tech, but the
       | runtime from 100%-0% was still about half of what it was
       | originally (and I used the battery daily, either for standby mode
       | between classes or on the train where I would, of course, have a
       | deeper discharge cycle than when near a power source).
       | 
       | But compare that to all the plus points that I see that many
       | other reasonably-priced (<1200 euro) laptops don't always have:
       | 
       | + No new SSD, a GPU, or Microsoft tax forced on you (as
       | mentioned)
       | 
       | + WiFi 6
       | 
       | + reasonably-priced 16 or 32GB RAM option
       | 
       | + RJ45 connector without needing an adapter
       | 
       | + No Intel
       | 
       | + Big battery
       | 
       | + The up/down arrow keys are not shoved into a single (split)
       | key! I don't know who ever thought that was a good idea
       | 
       | + Pgup/dn/home/end are nicely reachable. Though I noticed it's
       | actually not a big deal to have them under Fn+arrow keys, I
       | remember how much I got used to my Asus EEE 1215n having this
       | layout. While using that laptop, I'd miss the layout even on a
       | desktop keyboard where the keys are further away.
       | 
       | ~ Screen brightness is specified (most of the time, you just have
       | to hope that the screen is readable in sunlight, though I used to
       | work outside more when I had a public transport route with
       | switches so it's not very relevant for me now)
       | 
       | ~ USB-C capabilities mentioned, even if both displayport and
       | power delivery modes are a "no" it's good to know
       | 
       | ~ earphones and microphone jack in one. Nice sometimes; super
       | annoying when you want a separate mic or some other device that
       | uses the mic jack. I should just find a splitter for that I
       | guess, no getting around that anymore.
       | 
       | All in all, this is a steal and I'm considering getting one just
       | to be rid of my crappy Lenovo Ideapad (maybe I'll donate it to
       | one of these organisations that provide kids with laptops for
       | corona-related homeschooling), but I don't technically need it...
        
         | seltzered_ wrote:
         | > + Screen brightness is specified (most of the time, you just
         | have to hope that the screen is readable in sunlight, though I
         | used to work outside more when I had a public transport route
         | with switches so it's not very relevant for me now)
         | 
         | Luminance: 321 cd/m2 (aka 321 nits)
         | 
         | That isn't bright enough for working outside. Macbooks are
         | 500nits, iPads are 600nits. I'd pay extra for an option that
         | went to 1000nits (HP elitebook dragonfly / MSI are offering
         | this).
        
           | lucb1e wrote:
           | Good point, I should change that to a ~ instead of a +
           | because it's good that they mention it even if the value is
           | not what one might hope.
        
       | openplatypus wrote:
       | > 1x USB 3.2 Gen1 Typ-C (DisplayPort: no; Power Delivery: no)
       | 
       | So close. Why would you release laptop like this in 2020?
        
       | rixed wrote:
       | A bit surprised by the amount of negative comments about the
       | company in here, so I feel that I have to offer a different
       | perspective: I ordered a 14" fanless linux laptop from them about
       | one year ago and that's one of the best laptop I ever owned. It's
       | fast, has a great mate screen of the right proportion, decent
       | backlit keyboard with no crazy layout (which has become rare
       | recently), better than average trackpad (although nothing like
       | that of a Mac), good battery. Of course being fanless it is also
       | 100% silent. And it runs Linux flawlessly (I've run debian and
       | nixos on it).
       | 
       | Only downsides I can think of are the specific charger cord (as
       | opposed to USB) and its large-ish besel which makes it a bit too
       | large for comfortable use in planes or trains.
       | 
       | I also interacted with support at the time because I had not
       | heard from UPS and I remember them as quite quick to answer and
       | friendly.
       | 
       | Overall, I'm afraid this thread might leave readers with an
       | unfair impression on the company. Maybe not all of their laptop
       | have the same quality? Mine is actually a Clevo, branded as
       | "infinitybook 14".
        
       | crypt1d wrote:
       | I really appreciate how descriptive they are in the specs.
       | 
       | ` Battery life: (with our optimizations) about 25 hours at min.
       | display-brightness, without Wifi & Bluetooth, without keyboard
       | backlit, in idle mode about 13 hours at medium brightness with
       | Wifi, at office work
       | 
       | We're testing battery time always in idle mode, at minimal
       | display brightness, with keyboard backlight deactivated, WIFI &
       | Bluetooth disabled and without any further connected devices
       | (USB, LAN, HDMI, VGA etc. unplugged!). This way you get an
       | information of maximal possible battery life. Starting from this
       | you can manage your individual battery life depending on your
       | demands and to influence it e.g. is keyboard backlight
       | unnecessary during daylight. Bluetooth is also only needed to be
       | turned on, if there's a Bluetooth device connected. Full display
       | brightness as well is hardly always necessary. `
       | 
       | or their disclaimer about the display panel:
       | 
       | ` Modern displays with IPS panels have bright areas along the
       | frame as a normal characteristic. This has hardly any influence
       | on everyday operation, not least because the displays are
       | optimized for daylight operation. It can only be minimized, but
       | not completely avoided, regardless of the manufacturer and for
       | manufacturing reasons. `
        
       | blacksmith_tb wrote:
       | Hmm, seems a bit steep, price-wise. I am writing this on a cheap
       | ($500ish USD) Asus VivoBook w/ a Ryzen 7 3700U and Vega 10 gfx,
       | it runs Ubuntu 20.04 without any problems. The display is a bit
       | dim, and it really ought to do usb-c pd, but it was a bargain, so
       | I can't complain too much.
        
       | Sebb767 wrote:
       | I've bought a Tuxedo as work laptop for my parents and they
       | couldn't be happier. The hardware looks and works great and
       | Tuxedo Linux runs effortless and does automatic updates.
       | 
       | I'd definitely recommend it.
        
         | pmontra wrote:
         | How does Tuxedo Linux differ from vanilla Ubuntu?
        
       | makerofthings wrote:
       | I have a Tuxedo Infinitybook pro 14 v4, fully maxed out. I love
       | it. It's dirt cheap and everything works out of the box. I was a
       | little concerned about moving from Mac to Linux but I can sync my
       | phone, I can print, I can connect to all my bluetooth devices,
       | external displays work nicely, it sleeps properly, battery life
       | is Ok...
        
       | btwotch wrote:
       | no trackpoint available :-(
        
         | iagovar wrote:
         | Feel you mate
        
       | jotm wrote:
       | I hate myself for saying this, but guys, just get someone to fix
       | up the English around the website. It can't be that difficult.
       | Looks like a great product, aimed at a specific niche, I think
       | details matter
        
         | weinzierl wrote:
         | It's a small shop in a mid-sized town in southern German - just
         | give them some slack...
        
           | DyslexicAtheist wrote:
           | I bought hardware from them. they don't deserve slack (sadly)
        
           | jotm wrote:
           | I mean, I could rewrite the whole website in a couple of
           | hours at most... I buy from AliExpress and it always baffles
           | me why most listings are so poorly written. I've even offered
           | to rewrite them properly but got no replies :D
           | 
           | Sales copy matters when someone views your website, it can
           | increase conversion by a noticeable margin. And it's easy to
           | fix, just get some American or British writer, maybe give
           | them a discount on a new machine, I dunno :)
        
         | josteink wrote:
         | > Looks like a great product, aimed at a specific niche, I
         | think details matter
         | 
         | Maybe you should fix up your own English first. ;)
         | 
         | There's at least a misplaced comma there and two missing dots.
        
           | jotm wrote:
           | Because of the weird phrasing of some sentences, my first
           | thought was "hmm, something interesting from China?". Then I
           | saw the price is in Euros, then I found that it's a German
           | company.
           | 
           | What I mean is, it's a sales page, in English, presumably for
           | English speakers. Appearances matter, and this one's easy to
           | fix.
           | 
           | Some people like feedback, although I admit my comment was
           | poorly written. English is not my first language, either, and
           | I like when people point out my mistakes.
        
       | LeonM wrote:
       | Just ran the configurator, the price is _really_ good IMO. With
       | memory maxed out (32GB), a 1TB SSD and WiFi 6 it's only 1099 EUR.
       | 
       | Too bad it's not offered with a 4K display. And personally I
       | would have preferred a TB3 port over all the I/O that this
       | machine has build-in. When on-the-go I'm using wireless
       | connectivity anyway, and at my desk I like to use a TB3 dock with
       | PD as an all-in-one docking solution. Not supporting charging
       | trough USB-PD is also missed opportunity.
        
         | Awelton wrote:
         | I thought I was very reasonably priced considering the 19%(!)
         | tax is included.
        
         | Already__Taken wrote:
         | Weird pricing trade offs though in there. 250 to 500GB m.2
         | drive is +25, adding a second 250GB drive is +95
         | 
         | Upping the wifi to 6 is only +10? Why bother even offering
         | that.
         | 
         | I don't mind the display but not being USB-C Charging is really
         | disappointing.
        
           | zamadatix wrote:
           | They've got a pile of 3168s they want to get rid of or
           | acquired for free/near free. There is no reason to buy that
           | card new in 2020, it wasn't even a good option for the price
           | when it launched in 2016. +10 is a touch over the full per
           | unit price on bulk orders of the ax200 (I just bought a
           | couple hundred recently) so they are saying they save nothing
           | by keeping a 3168 on hand. WiFi cards have this happen a lot
           | since they are one of the few things that are still modular
           | in laptops and most people wouldn't even notice (well in this
           | case they might since the 3168 is only 1x1 and the ax200 is
           | 2x2).
           | 
           | That being said if you're planning on running Linux do know
           | for the ax200 you'll want to be on/backported from 5.4+ and
           | grab the latest microcode or it could be a bumpy ride.
        
           | Sebb767 wrote:
           | > 250 to 500GB m.2 drive is +25, adding a second 250GB drive
           | is +95
           | 
           | That's because the base price includes the 250GB SSD. You can
           | remove it for a 75 Euro price reduction.
           | 
           | The second SSD is also a bit more expensive since there's no
           | M.2/SATA option on the second slot. If you select the 970 EVO
           | Plus (250GB) you'll have to add 20 Euro, which matches the
           | price in the second slot.
        
             | benibela wrote:
             | Perhaps it would be cheaper to buy the SSD separately and
             | add it yourself?
        
         | 40four wrote:
         | I agree, this seems like a great value. I'm in the market for a
         | Linux first laptop, I will have to consider this company.
        
         | rz2k wrote:
         | There are tradeoffs with this machine compared to a Macbook
         | Pro. Intel laptops also have twice as fast USB along with
         | Thunderbolt 3. At 350 cd/m2 and 84% sRGB the relatively low
         | resolution screen is also going to be darker with poor color
         | reproduction.
         | 
         | However, in addition to the CPU power, and a sane configuration
         | being half the price, the weight looks really good. At 1.4 kg
         | (3.1 lbs) it weighs like a 13" MacBook Pro rather than a 15 or
         | 16 inch one. I've found the difference between 3 and 4 lbs
         | surprisingly noticeable if frequently moving the computer or
         | commuting with it.
        
           | newacct583 wrote:
           | > There are tradeoffs with this machine compared to a Macbook
           | Pro.
           | 
           | The MBP is the world's premier laptop and more than twice as
           | expensive. I'd certainly expect so!
        
           | AnthonyMouse wrote:
           | > There are tradeoffs with this machine compared to a Macbook
           | Pro. Intel laptops also have twice as fast USB along with
           | Thunderbolt 3.
           | 
           | On the other hand, this has a builtin HDMI port, ethernet
           | port and the capacity for internal expansion (unlike the
           | Macbook), so the performance for external expansion is a lot
           | less relevant.
           | 
           | Who wants to carry around a bunch of overpriced dongles
           | anyway?
           | 
           | > At 350 cd/m2 and 84% sRGB the relatively low resolution
           | screen is also going to be darker with poor color
           | reproduction.
           | 
           | I wish somebody would make laptops with high quality screens
           | and low end everything else. Sometimes that's all you need.
           | 
           | Plus, the low end processors often have the best battery
           | life.
        
             | rz2k wrote:
             | Sadly, the plain MacBook doesn't have a low end price. :)
             | 
             | An upcoming ARM MacBook could be a great machine for a text
             | editor, terminal, and browser, but I fear there will be new
             | user limitations that block customizations like Karabiner
             | and Hammerspoon that I would miss too much.
        
         | shadowpawn wrote:
         | Decent Windows based machine prices out cheaper?
        
       | JimmyRuska wrote:
       | Ended up getting an e595 thinkpad with ryzen several months ago,
       | flashed it with pop-os. Originally there was all kinds of
       | problems; opening chrome would completely freeze the computer,
       | the computer would not come out of suspend mode so I had to shut
       | it down, battery life is probably less than 4 hours. With the
       | latest pop-os everything is fine now.
       | 
       | If I were to do it again I would probably get an intel cpu for
       | any laptop just because good battery life ended up being much
       | more important than any cpu power gain for me. I definitely would
       | have spent a little more on getting one pre-installed with linux
       | just knowing it would have good hardware support. Older laptops
       | seem to always work great, but anything new always has a chance
       | of having some hardware issues.
        
         | mikelward wrote:
         | Ryzen 4000 laptops promise to improve battery life to match
         | Intel.
         | 
         | https://www.anandtech.com/show/15624/amd-details-renoir-the-...
        
           | ben-schaaf wrote:
           | If you normalize for performance the ryzen 4000 laptops
           | should have considerably better battery life than comparable
           | intel models, at least while under load if not idle.
        
             | analognoise wrote:
             | ... Who would do that?
             | 
             | Most people want to know how long it lasts on a charge. If
             | it lasted 30 minutes but was the cheapest, literally nobody
             | would say "If you normalize for cost, it lasts the
             | longest".
        
       | __roland__ wrote:
       | Just as an anecdotal counterpoint to all the negative reviews
       | here: I have a 2015 Tuxedo notebook that is still going strong,
       | and never had any issue with it. There is quite a bit of fan
       | noise, which I don't hear as I'm typically using a noise-
       | cancelling headset anyway. The keyboard is rather flimsy and the
       | build quality is definitely not on par with Dell XPS or a
       | T-series Lenovo, at least for this model: in my use case (using
       | external keyboard and monitor 99% of the time) this is not an
       | issue, so I'm (still) quite happy with it. As others have already
       | said, the pricing is hard to beat and its Ubuntu setups are well
       | configured.
       | 
       | I also had very positive interactions with their support staff;
       | very friendly and knowledgeable. I have yet to see a piece of
       | Tuxedo hardware fail, and know several people who are using their
       | hardware (both laptops and workstations, which are even nicer and
       | have a much better build quality IMO).
        
       | eecc wrote:
       | Single channel RAM? What's this nonsense
        
       | clarry wrote:
       | Dang. This looks like something that could replace my aging T460s
       | (which has a garbage trackpad, and cost over 2000 eur with all
       | its 8GB of RAM; Linux keeps OOMing and freezing all the time[1]).
       | 
       | Ryzen 4000 series would be nice. 17" would be nice. But 3000
       | series Ryzen and 15.6" screen is already a decent upgrade over my
       | Thinkpad with i7-6600U..
       | 
       | I'm feeling conflicted because it's obviously not a dream-come-
       | true laptop, but the price point seems very very reasonable (and
       | if I wait for the perfect laptop, I might have to wait forever).
       | 
       | [1] https://lkml.org/lkml/2019/8/4/15
       | 
       | Just this morning I found my laptop non-responsive and spinning
       | the fan at full speed. I cut the power. It's probably been
       | thrashing all night. In my case, "this little crisis" never lasts
       | for just a few minutes, it'll last as long as I care to wait
       | (I've waited hours and it never recovered).
       | 
       | EDIT: Specs say there's a 9-in-1 card reader, but in photos I
       | only see a micro SD slot.. what am I missing?
        
         | ahsima1 wrote:
         | Why not just upgrade the ram? DDR4 is rather cheap these days.
         | Alternatively you can try enabling ZRAM, which can save memory
         | by using compression.
         | https://wiki.archlinux.org/index.php/Improving_performance#Z...
        
         | throwaway2048 wrote:
         | not that its anything more than a bandaide, but I have found
         | earlyoom to be immensely useful in cases like that.
         | 
         | https://github.com/rfjakob/earlyoom
        
         | srazzaque wrote:
         | Odd, I've had nothing but positive experiences with Linux on
         | Thinkpads for 3 machines running (t61p, x220, now an x260).
         | 
         | Not sure what distro you're using, but from what I hear, a lot
         | of the Fedora devs use Thinkpads, so if you're on a thinkpad,
         | Fedora workstation is likely to be your best bet (which is what
         | I've been using for quite a while now).
         | 
         | For me right now, the upcoming T14 is the thing to beat, even
         | for a Linux laptop. Given its got a 4k screen and my
         | anecdotally positive experience with the Linux/Thinkpad combo.
         | So I don't know if I'll jump onto Tuxedo or System76.
        
       | ksec wrote:
       | Not sure if any representative from Tuxedo are reading. There are
       | spelling mistakes;
       | 
       |  _Another highlight of the TUXEDO Book BA15 is its elegant and
       | durable chassis, which is partly made of magnesium allow (AZ91D)
       | (display cover as well as baseunit), while aluminum is used on
       | the bottom panel._
       | 
       | Magnesium "Alloy", and "base unit". And in other places,
       | "videostreaming",
       | 
       | On another note, if AMD have sufficient capacity right at launch
       | for AMD Ryzen 5 3500U to be used by so many ODM models suggests
       | it might not be doing so well in the Top 5 laptop brand which
       | represent 80% of the market. And if you exclude Apple, it is
       | close to 90%.
        
       | FunnyLookinHat wrote:
       | Getting a 500... anyone have a mirror?
        
       | pmontra wrote:
       | Compared to my HP ZBook from 2014:
       | 
       | Pro:
       | 
       | - No number pad, I really love this. I could finally align the
       | center the laptop with my body.
       | 
       | - Smaller footprint, same screen size. Nice to have.
       | 
       | - Half the weight. Good.
       | 
       | - Much better battery. Nice to have.
       | 
       | - Lower price for the same configuration (32 GB / 2 TB.) Good.
       | 
       | Cons:
       | 
       | - No physical touchpad buttons. I really hate this.
       | 
       | - Generally awful reviews of the company in the other comments
       | here. Probably a deal breaker.
       | 
       | I didn't investigate the self serviceability of the hardware and
       | the availability of spare parts. The ZBook is great about that.
       | I'm also used to next business day on site repairs from HP for
       | the first 3 years. The last time the package cost about 100 Euro.
       | That's important. I've got an old spare computer but I can't do
       | everything there.
        
         | lucb1e wrote:
         | > Generally awful reviews of the company in the other comments
         | here. Probably a deal breaker.
         | 
         | There are also good reviews in the thread. I'm sure we can find
         | similar reviews about any other random laptop brand, except
         | that there you pay the Microsoft tax and they aren't merely
         | showing little love for techies' issues but instead never even
         | heard of the word Linux and require that you reproduce issues
         | on "a normal system like Windows" before they accept it could
         | be their hardware that's faulty.
         | 
         | I don't have experience with Tuxedo Computers, but this is
         | Germany. The EU warranty and 'remote purchase' laws ("koop op
         | afstand", not sure how to translate) are quite excellent (even
         | if the Dutch are better). It might be a headache to get issues
         | fixed depending on how stubborn they are, but rotten apple
         | stories about support is not something I'd generally reject
         | European hardware for.
         | 
         | (I once had a drone from a company that was beyond stubborn,
         | and while I wouldn't wish that experience upon anyone, I
         | learned a lesson or two and now feel a lot more confident in
         | dealing with companies unresponsive to warranty claims: they
         | really don't have many options when you send them registered
         | snailmail stating your claim and subsequent steps if they don't
         | fulfill or refute the claim. If someone had told me to start
         | doing that earlier instead of trusting promises to fix it or
         | call me back or whatever, I'd have saved a lot of time, but I
         | eventually realized how the game was to be played.)
        
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