[HN Gopher] Twilio Super Sim - Public Beta
       ___________________________________________________________________
        
       Twilio Super Sim - Public Beta
        
       Author : samdung
       Score  : 178 points
       Date   : 2020-06-12 16:23 UTC (6 hours ago)
        
 (HTM) web link (www.twilio.com)
 (TXT) w3m dump (www.twilio.com)
        
       | pheeney wrote:
       | Could this be used as a sort of sporadic consumer phone service?
       | For example signing up for services that require phone validation
       | but want to protect your real phone for privacy. Activate the
       | SIM, signup, verify, then deactivate. Repeat if they don't
       | recognize your device or when you need to re-verify. After
       | hardware costs you would be looking at $2/mo any time you needed
       | it.
       | 
       | Most other services I have looked at require a constant
       | subscription. Or they are not a "real" number like google voice
       | that can be detected and rejected. Or when you cancel and re-
       | activate your previous phone number has changed so you can't re-
       | verify without maintaining an active subscription. If the number
       | is assigned to the sim then you can potentially rotate or have
       | multiple numbers as well.
        
         | gruez wrote:
         | I suspect the phone numbers will still show up as a voip
         | number, which is probably be an issue for sms validation.
        
           | stqism wrote:
           | This will be an issue, fraud prevention systems targeted at
           | reducing IRFS aren't exactly a fan of VOIP numbers.
        
       | ProZsolt wrote:
       | Pricing:
       | 
       | * Initial cost: $3/SIM
       | 
       | * Monthly cost: $2/SIM (you can inactivate it at any time)
       | 
       | * Data: $0.10 / MB
       | 
       | * SMS: $0.01 / SMS
       | 
       | Looks good for applications that only sends a small amount of
       | data.
        
       | polishdude20 wrote:
       | What's the difference between an SMS command and just sending
       | data? It says they charge 10 cents for a Mb but 5 cents for a
       | data command. Can I just send a command that is less than a Mb
       | and save money?
        
         | Jarwain wrote:
         | It appears they charge by the byte, so it'd only be efficient
         | to use SMS if the payload is greater than 512KB
        
           | toast0 wrote:
           | SMS payload is 140 bytes. (160 characters with 7-bit
           | characters)
        
         | makaimc wrote:
         | Twilio Developer Evangelist here. Our Super SIM Product Manager
         | @matjaxon had his comments held up since he has a new HN
         | account so I'm passing this along from him: "You could send the
         | same information to and from your devices using either SMS
         | Commands or data but it would likely cost you a lot more to use
         | SMS Commands. While our prices start at $0.10 per MB, we bill
         | you in bytes.
         | 
         | For example, if each time your device checks in you exchange 50
         | KB of data, you could do that 20 times for $0.10. You can only
         | communicate with your device twice using SMS Commands at $0.05
         | per SMS Command. SMS Commands are often used as a way of
         | configuring some IoT hardware solutions where you can set
         | configuration values over SMS or to communicate with your
         | device if it seems like something is going wrong with its data
         | connection. It's an extra way of interacting with your device
         | that may be deployed into the field thousands of mile away from
         | you."
        
       | xrisk wrote:
       | Could a potential use case be soldering these onto consumer
       | electronics and phoning home telemetry even if the user doesn't
       | connect to WiFi?
        
         | Jtsummers wrote:
         | Yes. So long as you have a subscription service (or are willing
         | to eat the cost). This is how many home security systems handle
         | things these days. No need for a phone line (which can be cut)
         | or wifi (which is lost with a power outage). A control panel
         | and the sensors have batteries that continue operating despite
         | power loss and network outages.
        
         | mrshadowgoose wrote:
         | Potentially yes. This is just a SIM card, so one would
         | additionally need to have a modem, consistent power source and
         | space for all of these extra items. The value of the telemetry
         | would need to be worth several dollars / month over several
         | years to justify this.
        
         | Ductapemaster wrote:
         | A powerful use case here is at-home medical devices (think
         | blood glucose monitors). With a SIM and cellular service, they
         | can work anywhere, be agnostic to consumer WiFi issues (oops,
         | someone changed the WiFi password!), and give "real-time"
         | updates to a doctor or other health professional. Getting
         | patient data has a huge barrier today and there is a ton of
         | room for improvement, leaving the door open to better/more
         | proactive care.
        
       | ilaksh wrote:
       | What type of IoT device would I install this SIM in? Are there
       | SBCs that come with a place to plug in a SIM and everything else
       | needed to run it? I thought all of those types of things were
       | made for phones.
       | 
       | Edit: After some googling, found out about cellular IoT and
       | GSM/GPRS modules for things like Arduino. Will that work with
       | these Super SIMs?
        
       | throwawaysea wrote:
       | Apologies if this is a dumb question - can I use this on a person
       | phone for consumer use cases (voice/text/data)?
        
         | skrtskrt wrote:
         | Yes but the data is crazy expensive for that use case.
         | 
         | Companies that offer this aggregate connectivity through
         | carriers across many countries which can vary widely in price,
         | so they have to price in order to protect themselves in case
         | someone only uses it in (insert most expensive region).
         | 
         | So you're paying premium for it to work many places. And it's
         | intended for small data chunks that would be sent by things
         | like IOT sensor clusters.
         | 
         | If you know you're only going to use it in (these N regions)
         | you could possibly work with them to get a better rate and have
         | them blacklist your traffic in the more expensive regions.
        
         | matjaxon wrote:
         | Hi there, Matt Jackson from Twilio here. I'm the Product
         | Manager for Super SIM. This is definitely not a dumb question.
         | In fact, all of us on the Super SIM team have really enjoyed
         | reading this thread and learning what you have questions about!
         | 
         | Super SIMs can be put into any device that has a SIM card slot,
         | including almost any cell phone, but they are not designed to
         | be a replacement for your cell phone's SIM card. Super SIM is
         | specialized for IoT: it doesn't support traditional circuit
         | network components used for traditional voice calling or SMS so
         | these won't work like you expect. However, any apps that use
         | data instead for chat or VoIP calling, such as iMessage or
         | WhatsApp, will work. Overall, we wouldn't recommend using your
         | Super SIM as your regular SIM for your consumer cell phone,
         | although some people at Twilio have put Twilio SIMs into their
         | phones to see what this is like :)
        
           | pheeney wrote:
           | > it doesn't support traditional circuit network components
           | used for traditional voice calling or SMS so these won't work
           | like you expect.
           | 
           | Does this mean that the number associated with the Super SIM
           | would be classified as VOIP and rejected by certain systems
           | that require a "real" number. For example using the new SIM
           | in any phone number verification system that rejects google
           | voice and other providers.
        
             | matjaxon wrote:
             | Good question. Super SIMs actually don't have a phone
             | number that is publicly addressable. You could use a Twilio
             | phone number and our voice SDK to wire up VoIP calling to
             | and from a device; however, Twilio phone numbers will be
             | treated as VoIP numbers and can often not be used for
             | verification systems.
        
         | bwooceli wrote:
         | you can use their normal programmable wireless for that. I did
         | and pay $1/month to have a sim sit in a $30 Nokia dumbphone
         | that the kids can use when they ride their bikes to the park.
         | 
         | There are ... quirks. Turns out the SIM cards have a "real"
         | phone number that you don't know about, so even though you're
         | routing calls and SMS through your twilio number and outbound
         | dials only show as the twilio number, you will still get random
         | calls that don't hit the twilio network. My sim's "real" number
         | is a detroit number, and I used to get a handful of collections
         | calls on it from the previous occupant of that number.
        
         | wrkronmiller wrote:
         | You would probably rack up hundreds or thousands of dollars per
         | month in data charges.
        
       | adriand wrote:
       | I've always thought it would be fun to make experimental hardware
       | devices with this type of technology. An example:
       | 
       | Build a solar-powered device that you stick up in a tree in a
       | forested patch near an urban center where kids go and have bush
       | parties/bonfires/etc. The device would include a text-to-speech
       | synthesizer. It's dormant most of the time, but designed to
       | activate when people are around it at night. As the "admin", you
       | get a notification when it turns on and can receive some low-res
       | video/audio from the scene, and you can send it messages that are
       | read aloud using the TTS synth.
       | 
       | I imagine it would be quite disconcerting if you were smoking pot
       | in the woods and suddenly a voice in the trees started talking to
       | you.
        
         | Apofis wrote:
         | Brilliant! Get this man investments!
        
         | Confiks wrote:
         | I can imagine such a device would be quite disconcerting to
         | Winston and Julia as well, hidden away in a natural clearing;
         | around a tiny grassy knoll surrounded by tall saplings that
         | shut it in completely.
        
           | stjo wrote:
           | Orwell underestimated our ability to make surveillance
           | devices tiny and sprinkle them everywhere
        
         | bttrfl wrote:
         | Attaching devices to trees is actually a serious challenge that
         | people are working on in order to provide better fire detection
         | systems. Major obstacle is charging and there were,
         | unsuccessful AFAIK, attempts to charge them using the energy
         | provided by trees themselves.
        
         | black_puppydog wrote:
         | wow just let them be. they're surveilled enough as is without
         | literally the trees having ears...
        
         | dmix wrote:
         | Call the git repo "moses" or "burning-bush".
        
       | bredren wrote:
       | I worked on IoT projects for two major wireless carriers both
       | trying to sell hardware integrated with data management. I think
       | the idea was to sort of create value-added services on top of the
       | dumb pipe.
       | 
       | Both companies invested heavily in the projects and both failed
       | badly.
       | 
       | One of the major issues was just getting a dev setup using all
       | the proprietary stuff involved. Onboarding developers was just
       | one issue.
       | 
       | Both systems tied together a bunch of partners, and the folks
       | running both shows had no technical background. Nor their
       | managers.
       | 
       | Order the SIM from the console makes things pretty easy.
       | 
       | Twilio has consistently delivered easy ways to access cell stuff.
       | This is def a step in the right direction. It would be awesome to
       | tinker with this product for sensor data.
        
         | [deleted]
        
       | MichaelApproved wrote:
       | @matjaxon - A lot of your comments here are getting deleted. If
       | you're not deleting them yourself, I suspect it's because you're
       | making a lot of comments with a new account and getting caught in
       | the spam filter.
       | 
       | Someone from HN should undelete your comments.
        
         | matjaxon wrote:
         | Thanks appreciate the heads up! I reached out to HN and they
         | verified my account. Always ever been a lurker and made an
         | account today. You were spot on about why they were getting
         | caught in the filter.
        
       | lyime wrote:
       | What hardware would you recommend?
        
         | joeyspn wrote:
         | RasPi or Arduino
        
       | ksec wrote:
       | @Dang, I am seeing lots of valuable replies from @matjaxon from
       | Twilio being shown as [dead]. I presume all these replies wont
       | show up normally as most have their HN settings as default.
       | 
       | I guess this is happening because it is a new account. ( Likely
       | to combat Spam ).
        
       | lowmemcpu wrote:
       | Is this intended for consumers or corporations? Could someone
       | clarify the use-cases? It looks like it's $100+ for 1GB of data
        
         | mrshadowgoose wrote:
         | This is not intended for direct use by consumers. This is
         | intended for devices that require internet connectivity, but
         | might not have reliable access to a WiFi or wired network.
         | 
         | Examples include: fleet management vehicle trackers,
         | meteorology sensors, centrally controllable streetlamps
         | 
         | These are commonly referred to as Internet of Things (IoT)
         | applications.
         | 
         | These devices typically use a very small amount of bandwidth
         | (relative to a mobile phone user) but need the reliability of
         | being able to roam across multiple networks. Hence the
         | relatively steep $100/GB.
        
         | matjaxon wrote:
         | Hi there, Matt Jackson from Twilio here. I'm the Product
         | Manager for Super SIM, and I can try to answer these questions:
         | 
         | _Is this intended for consumers or corporations?_
         | 
         | It's for developers! We try not to look at our offerings as
         | being strictly for consumers or corporations, but rather for
         | the developers who use them, regardless of where they work. We
         | want any developer with an IoT idea to be able to pursue it,
         | whether their team is one person or one hundred. (This is a
         | common philosophy at Twilio and was the thinking behind
         | offering pay-as-you-go pricing on nearly all of our products.)
         | 
         | _Could someone clarify the use-cases?_
         | 
         | Super SIM is designed for cellular IoT, where we often see use
         | cases like fleet tracking, industrial field monitoring, or
         | micromobility. But there are a lot of use cases for cellular,
         | with new ones showing up every day. An interesting trend we've
         | seen is the use of cellular connectivity for things like point-
         | of-sale systems in places where you normally expect there to be
         | Wi-Fi. By using cellular connectivity, these point-of-sale
         | platforms are able to eliminate the variability that comes with
         | each different customer's Wi-Fi setup, offering their customers
         | a much better out-of-the-box experience because their customers
         | can simply turn on the system and get connected.
         | 
         | _It looks like it's $100+ for 1GB of data_
         | 
         | Our data prices start at $0.10 per MB but this pricing is meant
         | to just get you started. We don't expect any of our developers
         | to scale up their IoT business at these list prices. Once
         | you're up and running, you can connect with one of our IoT
         | sales specialists to discuss volume discounts.
        
         | JoshTriplett wrote:
         | IoT devices don't use SIM cards for gigabytes of data; they use
         | them for bytes and kilobytes of data. That's why this is billed
         | by the byte.
        
         | brandon wrote:
         | This is likely aimed at $device_manufacturer that wants to put
         | a cellular modem into their device for remote telemetry
         | (uploading a tiny payload every 24 hours for the lifetime on
         | the device). There's a lot of attention in the docs towards
         | "fleets" -- they aren't expecting you to just buy one.
        
         | wrkronmiller wrote:
         | I imagine it's best-suited for corporations making devices that
         | can be deployed to arbitrary countries. It looks like you're
         | paying an enormous premium on data for the ability for this sim
         | to "just work" internationally.
         | 
         | Another use case might be for tinkerers creating very low-
         | bandwidth applications (e.g. a few megabytes/texts per month).
         | 
         | For anyone else I imagine it makes more sense just to buy a
         | prepaid SIM and swap it out as-needed.
        
           | [deleted]
        
       | sjtgraham wrote:
       | Have been using these and they work really well. One thing though
       | is because Twilio is the carrier the internet breakout is via AWS
       | so you will have AWS public IP addresses. We went back to the
       | original Twilio wireless because the breakout is on T-Mobile IP
       | ranges.
        
       | Nextgrid wrote:
       | If you're interested in this space, Hologram does the same thing
       | (and appears to have had a head start compared to Twilio):
       | https://hologram.io
        
         | akulkarni wrote:
         | Was going to post the same thing. I wonder how the two compare.
         | 
         | Pricing-wise, seems like Twilio has higher fixed but lower
         | usage costs:
         | 
         | https://www.twilio.com/docs/iot/supersim
         | 
         | | Starting at $2 per active Super SIM per month.
         | 
         | | Data Usage - Starting at $0.10 / MB.
         | 
         | https://hologram.io/pricing/
         | 
         | | $1 per device per month + $0.38 / MB.
         | 
         | Of course these prices depend on device volume. Twilio may be
         | able to offer lower costs because of their scale, but perhaps
         | Hologram can provide a better user experience because this is
         | the only thing they do.
        
           | ProZsolt wrote:
           | For hologram.io it's $1.50/SIM + $0.40/MB under 100 devices,
           | but only $0.65/SIM + $0.33/MB over 5000
        
             | Dwolb wrote:
             | These are just self-service pricing options to get people
             | started on Day 1.
             | 
             | When we price custom for enterprise (i.e. specific
             | countries, carriers, roll-out plan), the pricing becomes a
             | lot more flexible. Should be seeing updates to that
             | messaging soon.
        
           | kimi wrote:
           | I'm frankly appalled at $0.10/MB. Are we still in the 90's?
        
             | Ductapemaster wrote:
             | I work for an IoT company, and I can tell you that data
             | costs are high for IoT because the cost model is different.
             | You purchase a 10GB plan from AT&T for your cell phone and
             | they know that you likely won't use it all, so they can
             | "oversell" data. With IoT, you have a much better handle on
             | how much data you use so when you purchase a 10MB plan,
             | they know you will use almost all of it. Additionally, IoT
             | devices tend to have higher backend infrastructure costs as
             | they often connect/disconnect from the towers as they wake
             | up and go to sleep, or move around between towers /carriers
             | a lot. Plus the "always roaming" statement above adds cost
             | in exchange for flexibility.
             | 
             | It's just a different business altogether.
        
               | henryfjordan wrote:
               | ATT offers an "unlimited" plan on their website right now
               | with 100gb of "premium" (read unthrottled) data for
               | $85/mo (goes down to $50 if you want 4 lines).
               | 
               | Twillio is charging >10x the rate per-byte. ($1e-8 / byte
               | compared to the $1e-9 that ATT charges).
               | 
               | I don't know about you, but I use more than 1/10th of my
               | data plan every month.
        
               | alasdair_ wrote:
               | >Twillio is charging >10x the rate per-byte.
               | 
               | If you want to compare ATT to this offering, it would be
               | fair to compare how much ATT for a single megabyte of
               | pay-as-you-go international data. That price is $2.05
               | according to https://upgradedpoints.com/att-
               | international-phone-plans/#:~....
               | 
               | They also won't give you a line for $2/month.
        
             | vertex-four wrote:
             | These devices are essentially roaming wherever they are.
             | The use case is that you're sending _far_ smaller data than
             | a megabyte in even a day - maybe a GPS update once an hour,
             | that sort of thing.
        
             | thrwaway69 wrote:
             | A single visit to one of the apple's product landing page
             | would cost - $5.
             | 
             | Doesn't seem too bad to me.
        
         | dominotw wrote:
         | what are some of cool products built with this tech.
        
           | alasdair_ wrote:
           | My mailbox is in a block of other mailboxes that is fairly
           | far from my home (say, 500m) and out of wifi range without an
           | especially large antenna. I was thinking of making a small
           | battery-powered widget to tell me when the mail arrived and
           | adding it to my Home Assistant (https://www.home-
           | assistant.io/) installation.
           | 
           | Another use may be something like a device that warns if a
           | locked, remote, storage area is accessed. In fact, almost any
           | alarm system that lacks a cellular backup could add one
           | pretty cheaply with this.
        
             | simcop2387 wrote:
             | LoRa WAN and such tech can be very useful for this.
        
               | alasdair_ wrote:
               | Thanks! I hadn't seen this!
        
           | renewiltord wrote:
           | Now that I know this exists, I'm going to use it as a bag
           | tracker to tell me where my baggage went when I travel. I'll
           | probably just get one and use it as my car tracker to tell me
           | when to move for street parking. Or maybe I can just inactive
           | it.
        
         | skrtskrt wrote:
         | Same with Telnyx:
         | 
         | https://telnyx.com/products/wireless
        
       | xwdv wrote:
       | Looks great, we're using a similar product for building a massive
       | guerrilla network of solar powered IOT devices in strategic
       | locations collecting some alternative data for hedge funds.
        
       | jtdev wrote:
       | Think cargo ship containers and other similar internationally
       | transient use cases. Sounds like an exciting product/service.
       | Looking forward to seeing how this is used.
        
         | gk1 wrote:
         | Trucks, containers, ships, cars...
         | 
         | But also anything that is centrally manufactured or managed but
         | distributed globally. Imagine being able to buy and manage SIMs
         | from one place regardless of whether your [connected thing]
         | will be deployed in United States or in Timor-Leste.
        
       | ben174 wrote:
       | Any examples of getting one of these plugged into a Pi and having
       | a script listen for SMS events and respond to them?
        
         | Jtsummers wrote:
         | https://www.twilio.com/docs/iot/supersim/getting-started-sup...
         | 
         | One of their examples.
        
       | VectorLock wrote:
       | Do these services just support 1 or 2 sims? I can think of a few
       | hacky projects to use these for. I think T-Mobile was going to
       | start offering NB-IOT starting at $5 but I don't know how many
       | minimum units or other stipulations they have.
        
         | matjaxon wrote:
         | Hi there, Matt Jackson from Twilio here. I'm the Product
         | Manager for Super SIM.
         | 
         | Our other cellular connectivity solution, Programmable
         | Wireless, which we developed in partnership with T-Mobile, has
         | a NB-IoT SIM that you can purchase from us if you're interested
         | in checking out T-Mobile's narrowband network. If you don't
         | have any hardware, you can purchase a Developer Kit for the
         | T-Mobile USA NB-IoT network from our Console which comes with
         | some hardware and a NB-IoT SIM.
         | 
         | https://www.twilio.com/wireless/narrowband
        
       | cordite wrote:
       | Viewing this site took 4.5MB with trackers.
       | 
       | That's half a dollar of data. Now I understand that IOT stuff
       | would likely have smaller payloads. But that really looks like a
       | great way to rack up costs with a run away program submitting or
       | retrieving data in a bad loop.
        
         | gk1 wrote:
         | Pretty sure you could set limits or alerts on bandwidth usage
         | to avoid that.
        
         | matjaxon wrote:
         | Hi there, Matt Jackson from Twilio here. I'm the Product
         | Manager for Super SIM. With Super SIM you can configure a data
         | limit for your SIMs as a guardrail against potential runaway
         | applications. You can set this to a value as low as 1MB. If you
         | know that your use case doesn't require a lot of data, such as
         | occasionally sending a little bit of JSON with some sensor
         | readings, you can set this to a low number to keep your costs
         | down in case something does go awry.
        
           | AdamJacobMuller wrote:
           | Is there any way to contain or firewall the SIMs such that
           | they only have access to specific networks? That seems like
           | the holy grail of avoiding people buying IoT devices for
           | their SIM (e.g. what happened with early kindles and many
           | other devices).
        
             | matjaxon wrote:
             | Great question! Super SIM has a feature called Network
             | Access Profiles that lets you pick exactly which cellular
             | networks you want your devices to be able to connect to. A
             | lot of other cellular solutions, Twilio's other cellular
             | connectivity solution included, give you really rudimentary
             | control such as do you want access to the United States
             | (yes/no) and do you want the rest of the world (yes/no).
             | Network Access Profiles lets you pick exactly which
             | countries and which networks inside those countries you can
             | connect to so you can build access just the networks that
             | you want to.
        
               | AdamJacobMuller wrote:
               | What I mean more is, once those devices are connected to
               | "the network" is there a way to limit the usage of those
               | SIMs so they could only connect to my systems, and not
               | connect to "the internet" at large.
        
           | tracerbulletx wrote:
           | I really appreciate Twilio's features that limit unexpected
           | costs. I have a personal Twilio account I use to tinker, and
           | to run a simple phone system for my small business, and I
           | would be super worried about doing that if it was like AWS
           | where the best I could get was alerts. Instead Twilio let's
           | me charge my account upfront and disables it if I hit that
           | cap. It's great peace of mind for smaller users.
        
         | rcoder wrote:
         | If you imagine "IoT" as "a bunch of Linux boxes pushing around
         | multi-MB JSON payloads over fast network pipes" then yeah, this
         | would be a bad deal.
         | 
         | For datagram-based protocols like CoAP which are explicitly
         | designed to let you control bandwidth usage down to the packet
         | level this should be fine. 1kB of data (which is honestly large
         | for a normal telemetry or sensor payload) is really cheap, even
         | at $0.10 per MB.
         | 
         | Many of the devices and network architectures in this space are
         | made to literally wake up a few times a day and push/pull data,
         | not keep idle connections up and running. Your "runaway loop"
         | would kill the device's battery and cause a bunch of other red
         | flags in such a topology long before it racked up substantial
         | bandwidth charges.
        
           | ProZsolt wrote:
           | CoAP: https://en.wikipedia.org/wiki/Constrained_Application_P
           | rotoc...
        
         | Gamemaster1379 wrote:
         | Some companies implement IoT by using protocols other than
         | HTTP. For instance, CoAP is one I'm familiar with which can
         | significantly reduce bandwidth consumption.
        
           | robertlagrant wrote:
           | MQTT is common.
        
         | sb8244 wrote:
         | I wonder if this will be like Programmable Wireless where you
         | can get cheaper data rates for different levels of commit.
         | Their pricing page says "starts at" and doesn't really go into
         | how they handle bulk discount.
         | 
         | If this really is the pricing, then it's definitely IOT focused
         | instead of Programmable Wireless's more general focus.
        
           | matjaxon wrote:
           | Hi there, Matt Jackson from Twilio here. I'm the Product
           | Manager for Super SIM. Glad you're familiar with Programmable
           | Wireless, our other cellular connectivity offering!
           | 
           | The "starts at" that we have on our pricing page is for the
           | cheapest priced networks we have in each country. For
           | example, in the UK we have a number of networks that are
           | $0.10 per MB but if you want to use EE it's $0.20 per MB.
           | With our Network Access Profiles, you can pick exactly which
           | networks you want your Super SIMs to be able to connect to.
           | If EE is the only network that services your area or works
           | best with your hardware and is worth premium to use, you can
           | enable it for your Super SIMs.
           | 
           | For now, we just have a pay-as-you-go pricing plan for Super
           | SIM whereas Programmable Wireless has a number of different
           | quota plans that let you commit to a minimum monthly spend
           | per SIM in exchange for discounts as a way for you to self
           | service into lower data costs for hungrier devices. Our pay-
           | as-you-go prices are meant to just get you started. We don't
           | expect any of our developers to scale up their IoT business
           | at these list prices. Once you're up and running, you can
           | connect with one of our IoT sales specialists to discuss
           | volume discounts. Promise they don't bite!
        
       | gk1 wrote:
       | Looks like a killer of all other IoT connectivity solutions (eg,
       | Verizon, AT&T, Particle). Those IoT platforms better find a way
       | to support third-party SIMs, if they don't already.
       | 
       | Source: Consulted AT&T on bringing their IoT Connectivity
       | solution to market. Their huge cell network was the main selling
       | point; the platform and services were add-ons.
       | 
       | Edit: Another commenter mentioned Hologram, which already has a
       | global Sim and therefore a lead start. I haven't watched this
       | space for a few years and forgot about them. Good for them!
        
         | elwes5 wrote:
         | I know the Verizon one does. It just is not on their pages. The
         | platform they bought from Qualcomm to do it was in that same
         | space as Twilio. Been a few years though they may have ripped
         | it out by this point. 10 cents per MB and 5 cents per SMS.
         | Ouch!
        
         | Gamemaster1379 wrote:
         | Particle has a number of devices that already support third
         | party SIMs (their Electron and Boron lines in particular).
         | 
         | Particle also has partnered with Twilio in the past. I know
         | there was some legacy integration with Twilio SIMs.
         | 
         | Particle's value prop is an IoT platform where cellular
         | connectivity is a component. If anything, this seems like it
         | would be complimentary and not a killer to their value prop.
        
           | gk1 wrote:
           | Valid point. I mean this kills their connectivity offering,
           | which in my AT&T example was the core thing. Sounds like
           | Particle now treats connectivity as a commodity and focuses
           | on the platform. Good decision.
        
           | Ductapemaster wrote:
           | Thanks for the mention! I'm an employee at Particle, and this
           | is exactly it. I'll be honest and say that dealing with
           | carriers _sucks_. If you want to bring your IoT device to
           | market, you want to focus on building that device -- not
           | negotiating with AT &T or Verizon. We protect our users from
           | that so you can focus on your core competencies and shipping
           | your products.
           | 
           | We leverage our large deployed base of devices for
           | negotiations in a way that you cannot if you are a single IoT
           | business. We've actually had customers use Particle, decide
           | they wanted to do their own thing for cost/complexity
           | reasons, start a relationship with the carriers, and come
           | running back because it was intractable for them.
        
       | Animats wrote:
       | So, it's a VPN for cellular data, right?
        
         | gk1 wrote:
         | How did you arrive at that?
         | 
         | It's a SIM to enable IoT devices to connect to (almost) any
         | available network. It is not cloaking the origin of the data,
         | or even if it is, that's not why companies will buy this.
        
           | Animats wrote:
           | That's what a virtual private network is - an overlay on
           | transport networks to allow a group of devices under the same
           | ownership to communicate. While VPNs are often used to cloak
           | IP addresses, they were originally a corporate thing. Your
           | in-house net could be transported over the public Internet
           | while keeping its in-house address space and some degree of
           | privacy.
        
         | neximo64 wrote:
         | So, human beings are basically apes, right?
        
       | bborud wrote:
       | It is interesting to see how many telcos have failed at building
       | IoT connectivity products that work. If you work for one of
       | these, feel free to reach out.
       | 
       | We will be open sourcing a server (written in Go with a Vue
       | frontend) that can run on a regular private APN to provide
       | developers with self service management and connectivity to their
       | NB-IoT and LTE-M devices.
       | 
       | If you want to have a look around you can take a peek at a beta
       | of the software running at https://nbiot.engineering/
        
         | mleonhard wrote:
         | A couple of suggestions for the landing page:
         | 
         | 1) Explain what the product is, at the top of the page.
         | 
         | 2) Remove the distracting animated background.
         | 
         | 3) Switch out the graphic for "Shop" from a woman holding bags
         | to a non-gendered icon. The page currently has three men
         | working and one woman shopping. Some may think it portrays
         | sexist attitudes.
        
       | rsync wrote:
       | No verizon support, unfortunately ...
       | 
       | https://www.twilio.com/docs/iot/supersim/available-networks#...
        
         | toomuchtodo wrote:
         | Are there any geo areas where ATT+TMO/Sprint (combined due to
         | merger) isn't at parity with VZ?
        
           | bob12co wrote:
           | I live in a mountainous area, and there is a very large
           | difference. So much so that VZ is basically my only option.
           | 
           | I think what happens is that tower leases in some protected
           | areas can be hard to negotiate, so the cost/benefit ratio
           | gets out of whack for new towers (amongst other issues with
           | power, construction, and RF propagation in remote, mountain
           | areas). Maybe someone with more knowledge can chime in.
        
             | toomuchtodo wrote:
             | Towers are typically owned by a REIT (real estate
             | investment trust) or other entity that develops the tower
             | and telco/equipment shelter and then leases out space on
             | the tower to mobile providers (cost is higher to the mobile
             | provider the higher you want to be on the tower).
             | 
             | In some locations, there just isn't any land to site the
             | tower due to regs (national parks comes to mind, nothing
             | except my Iridium hotspot works in parts of the Smokey
             | Mountains), so there are no providers or a single provider
             | who was able to swing a special case on an existing tower
             | (water tower or similar).
        
           | avree wrote:
           | Yes, many. Verizon is still the only option for reception in
           | many areas--I live in Los Altos Hills, and the only provider
           | with reception for much of the town is Verizon.
        
         | matjaxon wrote:
         | Hi there, Matt Jackson from Twilio here. I'm the Product
         | Manager for Super SIM. You're right, we currently don't have
         | support for Verizon but we hope to be able to add it in the
         | future. We understand that different developers have different
         | connectivity preferences, so we designed our system to be
         | flexible to adding new partners to the platform. As we continue
         | to add networks, the networks of the future should become
         | available to Super SIMs bought today.
         | 
         | With Super SIM you can also have access to multiple networks at
         | once. For example, if you're connected to T-Mobile and move to
         | an area where there isn't coverage, your device can
         | automatically switch over to AT&T. This gives you redundant
         | connectivity too in case any one network or tower goes down.
        
           | csa wrote:
           | Vouched for Matt's reply to overcome HN spam filter.
           | 
           | Matt, I'm not sure what the spam filter is latching in to,
           | but you may want to try varying your opening line a little
           | bit for each response.
        
       | Nextgrid wrote:
       | Curious as to how does this compare to "Programmable Wireless"
       | and whether it supports calls and SMS? It's not clear whether
       | it's an evolution of Programmable Wireless or something totally
       | separate. I tend towards the latter because the documentation is
       | separate between both offerings.
       | 
       | Last time I tried Programmable Wireless it was very lacking.
       | Calls were not supported on roaming at all (so I couldn't test it
       | as I'm outside the US) and SMS was very flaky; some texts
       | outright bypassed the SMS to API routing and were handled by the
       | upstream carrier directly.
       | 
       | There was also a "bug" where you couldn't send SMS to the SIM
       | using an arbitrary originator number. I say bug in quotes because
       | I'm sure there is some obscure reason for it (or is it to cover a
       | limitation?) because the error code returned was custom and
       | seemed explicitly made for this reason (and was not mentioned on
       | any docs).
       | 
       | I understand it was in early beta when I tried it but none of
       | these issues were resolved even years later.
        
         | sjtgraham wrote:
         | Super SIM is on Twilio's own core networking stack rather than
         | being a shim on top of T-Mobile. Presumably these issues would
         | be resolved with Super SIM. (I don't know if they have been
         | yet)
        
         | [deleted]
        
         | matjaxon wrote:
         | Hi there, Matt Jackson from Twilio here. I'm the Product
         | Manager for Super SIM. It's great to hear that you tested out
         | Programmable Wireless and your feedback is appreciated.
         | 
         | _How does Super SIM compare to Programmable Wireless?_
         | 
         | Super SIM is a separate offering from Programmable Wireless.
         | Our first IoT connectivity solution, Programmable Wireless, was
         | developed in partnership with T-Mobile, allowing us to connect
         | to T-Mobile's global partner network and run on top of
         | T-Mobile's mobile core infrastructure. For Super SIM, we
         | developed our own cloud scale mobile core that allows us to
         | connect with multiple partners, offering a comprehensive,
         | guaranteed list of tier-1 networks for your devices to connect
         | to. Moreover, with Super SIM, we're able to extend control to
         | you as the developer by letting you choose which networks your
         | Super SIMs can and cannot connect to. This is really important
         | for IoT use cases where your hardware may not be compatible
         | with all of the networks that are available in a country. While
         | we offer a lot of our networks at the same price, there are
         | some that may be more costly but can offer you more redundant
         | coverage or coverage in more remote regions. You can choose
         | which networks work best for your use case and your customers
         | and take control of your connectivity.
         | 
         | _Does Super SIM support voice calling and SMS?_
         | 
         | Super SIM was designed with IoT use cases in mind that
         | primarily use data. You can use our SMS Commands API to send
         | machine-to-machine SMS between your device and your cloud but
         | Super SIM does not support sending or receiving SMS from other
         | phone numbers. Super SIM does not support traditional calling
         | such as with a smartphone's native dialer.
         | 
         | _Why can't I send SMS with an arbitrary originator number with
         | Programmable Wireless SIMs? Is this a bug?_
         | 
         | This is the intended behavior. When you send a SMS from a
         | phone's messaging apps with Programmable Wireless SIMs that
         | message gets handled by Twilio's Programmable SMS APIs. You
         | cannot set the from number on those messages to a phone number
         | that is not a Twilio phone number that you own. This prevents
         | number spoofing which while it has valid uses, it's often used
         | for SMS spamming which Twilio takes very seriously so this is a
         | limitation to that feature.
        
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