[HN Gopher] Dropbox: Tech's Hottest Startup (2011)
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       Dropbox: Tech's Hottest Startup (2011)
        
       Author : wallflower
       Score  : 44 points
       Date   : 2020-07-10 02:10 UTC (20 hours ago)
        
 (HTM) web link (www.forbes.com)
 (TXT) w3m dump (www.forbes.com)
        
       | recursivecaveat wrote:
       | Zoom really strikes me as the Dropbox of 2020. Took over a field
       | full of mediocre products with one that "just works" for the
       | casual user. 'to dropbox' was a verb too. Zoom will probably
       | suffer the same fate, where the big corps catch up in UX and the
       | little dedicated product can't keep up with the service you
       | already have access to. When Google manages to properly integrate
       | Gsuite with whatever chat service comes after Meet/Hangouts/Allo,
       | then Zoom's days are numbered.
        
         | rosywoozlechan wrote:
         | Does this apply to Slack as well?
        
           | echelon wrote:
           | Absolutely.
           | 
           | Chat is not a multi-billion dollar company.
           | 
           | Video conferencing is not a multi-billion dollar company.
           | 
           | File hosting is not a multi-billion dollar company.
           | 
           | The company that does all three of these things in an
           | integrated fashion is. No single feature constitutes a
           | platform or ecosystem, and there's certainly no defensive
           | moat.
           | 
           | These single-purpose companies are just minnows to the bigger
           | fish that have gargantuan budgets, extensive engineering
           | headcount, and rich product ecosystems to pair these features
           | with.
        
             | askafriend wrote:
             | > Chat is not a multi-billion dollar company.
             | 
             | That's a naive perspective of the role Slack plays in many
             | organizations.
             | 
             | For example, much of the monitoring and alerting workflows
             | in our company run through Slack. We use it more than
             | email. We can rollback production deployments with Slack
             | commands as well as interact with our staging environments
             | - and that's just the tip of the iceberg for the workflows
             | we've built out with Slack's APIs.
        
               | echelon wrote:
               | That sounds about as natural as using Xbox Kinect
               | gestures. Additionally, your SLA is now also tied to
               | Slack's, which is a multiplicative downgrade.
               | 
               | Not every integration makes sense. I know some companies
               | doing business logic automation in Google Docs, and I'm
               | also reminded of Twitch Plays Pokemon. Just because you
               | make a choice to integrate with a product doesn't mean
               | it's widely adopted, practical, or wise.
               | 
               | Or supported.
        
               | quineoa wrote:
               | That sounds painful for an ops person. When I did ops
               | work I much preferred to have as little abstraction as
               | possible seeing how critical each action is.
               | 
               | I would never want my production deployment rollback tied
               | to my instant messenger plugin working.
        
       | pmart123 wrote:
       | They really did seem to be firing on all cylinders early on.
       | Prior to their IPO, I thought it was weird they were spending
       | time to migrate off of AWS versus continuing to build around
       | their core offering. As it stands now, they could still target
       | consumers with a higher end offering (lots of caching, etc.) if
       | order to at least offer a superior experience to Google Drive,
       | Microsoft, etc.
        
         | OriginalPenguin wrote:
         | Unless Amazon decided that they want to give DropBox a huge
         | discounted rate for the PR, it would simply cost too much to
         | have stayed on the Amazon cloud.
        
         | fermienrico wrote:
         | I love Dropbox as a product and happily pay for it. It always
         | works. No fuss. No conflicts, it just works.
         | 
         | Something to be said about tools you forget that you're even
         | paying for, they silently make your life better.
         | 
         | Lately, they're getting slightly annoying though. Designers at
         | Dropbox - it's a fucking file syncing tool, not a life
         | philosophy. Get over the garish design non sense and allow
         | Guido(retired)...ehhh engineers to do their thing.
         | 
         | The problem is the shareholders. Dropbox doesn't need to grow.
         | It can stay the same and continue to be helpful (and make
         | money, provide a living to many employees). But the goddamn
         | shareholders will ruin a perfectly good product. Public
         | companies get hollowed out and the marrow sucked by the
         | shareholders. I want a Drew Houston & Sons Co.; not Dropbox
         | Incorporated.
        
           | kerneltime wrote:
           | Smugmug.. I love those guys..
        
           | nvarsj wrote:
           | > No fuss. No conflicts, it just works.
           | 
           | I felt the same until they stopped supporting most Linux
           | filesystems bizarrely - forcing me to reimage multiple
           | machines. Despite years of perfect behaviour on non-ext4. I
           | also think the price is very high for what I get. Only reason
           | I haven't swapped to something else is my life is locked into
           | it from the early days. I'd love to drop it at this point. I
           | don't even need that much space - just something cross
           | platform.
        
           | pm90 wrote:
           | Small nit: Guido left Dropbox in 2019, he is now retired.
        
           | trimbo wrote:
           | > allow Guido to do his thing
           | 
           | Guido van Rossum? He retired.
           | 
           | https://blog.dropbox.com/topics/company/thank-you--guido
        
           | gumby wrote:
           | > Get over the garish design non sense and allow Guido to do
           | his thing.
           | 
           | Guido retired last November.
        
             | fermienrico wrote:
             | Oh great. Good for Guido.
        
           | xmodem wrote:
           | In today's SV mantra, standing still means falling behind,
           | and waiting until you either get disrupted by other startups,
           | copied by big tech, or both.
           | 
           | No, something must be done, and trying to force themselves
           | deeper into their customers' workflows is something. So they
           | did it.
        
             | fermienrico wrote:
             | I think standing still with _500 million_ users in my book
             | is standing way the hell up there. Boosted into space at
             | this point.
             | 
             | Why shy away from competition? Should face it.
        
         | Barrin92 wrote:
         | > As it stands now, they could still target consumers with a
         | higher end offering
         | 
         | what I don't get is why they don't have a price plan in the
         | 100-200GB range like google drive has for two or three bucks.
         | I've set up like seven or eight of those for family members and
         | relatives, it's a very good price point and size for the
         | average user.
         | 
         | The free plan of dropbox pretty much is super small and the
         | next thing is 5TB.
        
           | 1123581321 wrote:
           | The theory is it would cannibalize their $10/mo plan. They
           | have a lot of users who don't have tons of files but value
           | paid features. Google and Apple's storage services are
           | plainer offerings.
        
       | Havoc wrote:
       | Recently saw an appealing -40% discount on amex for dropbox. That
       | could be cool - esp if stacked with a promo. Headed over to their
       | subreddit in search of a special...literally an entire subreddit
       | of complaints.
       | 
       | Don't think they'll be around in 5 years time.
        
         | seanieb wrote:
         | Find me a technical saas product of tyat scale that doesn't
         | have support forums that are on fire? Checkout gdrive or
         | iclouds.
        
         | boultonmark wrote:
         | Steve Jobs called them 'a feature'. Methinks you are right,
         | that they will be gone in 5
        
       | daveoc64 wrote:
       | I use Dropbox as a consumer only. I pay for the Dropbox Plus
       | plan, and that does everything I want - albeit at a higher price
       | than I'd like, but it always seems like their marketing is so
       | heavily geared towards business use.
       | 
       | Every time I go on the site I seem to get some hint that I should
       | consider upgrading my entire team to some enterprise plan.
       | 
       | I miss when it was just "buy a load of space online".
        
       | hartator wrote:
       | My main thing is almost always 100% cpu on my huge 1tb folder
       | when working there.
        
       | ativzzz wrote:
       | Never understood Dropbox, because as a Linux user, you can
       | already build such a system yourself quite trivially by getting
       | an FTP account, mounting it locally with curlftpfs, and then
       | using SVN or CVS on the mounted filesystem. From Windows or Mac,
       | this FTP account could be accessed through built-in software.
       | 
       | ...
       | 
       | Not mine, but a HN classic:
       | https://news.ycombinator.com/item?id=8863
        
         | mulmen wrote:
         | This would be a lot easier to parse if it was in double quotes
         | or had a greater than to indicate its a quote. Or at least if
         | your disclaimer was the first line instead of the last. I
         | initially parsed this as your actual beliefs about Dropbox.
        
         | superfrank wrote:
         | The people who can and are willing to do that aren't really
         | Dropbox's target audience.
        
           | paxys wrote:
           | The people who can do it are still their target audience,
           | once they try it and realize how much of a pain it is to
           | maintain.
        
           | txcwpalpha wrote:
           | In case you or others missed it, the parent commenter is
           | quoting a comment that was posted on HN's original thread
           | announcing Dropbox in 2007, where the poster questioned if
           | Dropbox would ever generate income.
           | 
           | Hindsight is of course 20/20, but this comment is often
           | laughed at because it was so terribly bad at predicting
           | Dropbox's success.
        
             | fireattack wrote:
             | Should really use quote marks I guess.
        
       | dang wrote:
       | Discussed at the time:
       | https://news.ycombinator.com/item?id=3124983
        
         | YeGoblynQueenne wrote:
         | >> [pg] That does count for a lot with us. It's surprising how
         | many of the groups who apply have a cofounder who's not willing
         | to quit his or her job. It's a worrying sign when someone who
         | knows the company a lot better than we do isn't willing to bet
         | on it. But again, there are always exceptions.
         | 
         | The conversation is about the dropbox founder quitting his job
         | to wok on dropbox part-time.
         | 
         | The problem I see with pg's logic is that the founder and YC
         | are not betting the same value on the company. The way I see
         | it, YC is asked to bet some money, but the founder is asked to
         | bet everything they got. If YC was asked to bet everything they
         | had on that one company, they'd say no. In that case, having a
         | plan B is not a sign of lack of resolve, it's a sign of sanity.
         | 
         | But I'm probably missing something. I really don't have the
         | whatsitcalled, entrepreneurial spirit. It all looks like
         | gambling to me and I hate gambling, especially when the odds
         | are stacked against me; which they always are, otherwise it's
         | not gambling. So I guess I don't get it.
        
           | [deleted]
        
           | JohnHammersley wrote:
           | I think one of the reasons it's a useful indicator is because
           | most (if not all) startups require a huge level of commitment
           | and focus from the founding team. If you aren't able (for
           | whatever reason) to commit to it, it's a sign that you might
           | struggle to be successful.
           | 
           | I'm not arguing that people who don't quit their jobs don't
           | have amazing ideas; it's just that to make a startup work as
           | a business requires so much effort, it's likely that if
           | you're not able to quit to work on it, you'll lose out to a
           | team that can.
           | 
           | PS: I'm saying this as a founder who quit his job (as did my
           | co-founder) when it looked liked we had something, and I
           | doubt Overleaf would be where it is today if we'd not. So I
           | may be biased in that direction!
        
             | hansvm wrote:
             | Just wanted to drop by and say that Overleaf is an amazing
             | product, and my only complaint is that I didn't learn about
             | it sooner.
        
               | JohnHammersley wrote:
               | Thanks hansvm, always good to see replies like this :)
               | Glad you're finding it useful!
        
       | aprdm wrote:
       | I just recently was shopping for a solution for myself and
       | considered google drive, Dropbox and Apple iCloud .
       | 
       | What motivated me shopping around was me running out of space on
       | Dropbox which I have been (a free ) user for 8 years.
       | 
       | I really wanted to go with Dropbox but their pricing were the
       | worse, I also got super confused about their site which didn't
       | try to sell to people but instead to enterprise only.
       | 
       | As a person that needs around 300gb and want it integrated with
       | my MacBook/iPhone I ended up paying for iCloud .
        
       | mehrdada wrote:
       | Dropbox feels more bearucratic internally than Google, a company
       | two orders of magnitude its size. I feel like it is a perfect
       | case of all the "VC-style" advice of "CEO job changes every 6
       | months and you should adapt" going haywire; mistaking the focus
       | to be building an abstract hierarchical HR org, while completely
       | losing the ability, vision, or desire to build a product that
       | people love.
       | 
       | Reminds me of Steve Jobs' quote on monopoly businesses, except it
       | happened before they got a proper monopoly.
       | https://youtu.be/lmFlOd0MGZg In fact, the early success may have
       | been a curse there, thinking they have the genie in the bottle
       | when they really had not.
        
         | tim_sw wrote:
         | In what ways is it bureaucratic? Is there a lot of process to
         | get things done across teams or to ship new features?
        
       | ykevinator wrote:
       | Feels like Dropbox is a slow moving worthless company
        
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