[HN Gopher] LibreOffice: The Next Five Years
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       LibreOffice: The Next Five Years
        
       Author : ingve
       Score  : 364 points
       Date   : 2020-07-10 09:28 UTC (13 hours ago)
        
 (HTM) web link (lwn.net)
 (TXT) w3m dump (lwn.net)
        
       | stefankeys wrote:
       | Wordstar and Wordperfect were easier to use imo.
        
         | ThrowawayR2 wrote:
         | I still remember the inconveniently tall keyboard templates
         | (e.g. https://www.google.com/search?tbm=isch&hl=en&source=hp&q=
         | wor...) for WordPerfect to tell users where all the function
         | were. Give me the ribbon bar anyday.
        
         | bzzzt wrote:
         | They also missed a lot of features. And IMO not needing the
         | 'reveal codes' screen and having to clean up markup codes
         | manually is the reason Word won the wordprocessor 'war'.
        
       | duncanawoods wrote:
       | Huh. I just tried Calc (6.0.7.3, Ubuntu 18.04) again this morning
       | for the first time in a while and it crashed in seconds after
       | right-clicking a few column headers. It's repeatable.
       | 
       | When trying to navigate the very confusing document recovery
       | dialogs to restart it, it then launched as Writer not Calc.
       | 
       | I really wish it was an option but JFC. My experience with has
       | always been so bad it doesn't even feel worth raising a bug
       | report.
        
         | stormdennis wrote:
         | I find that calc is very good for migrating data from files
         | that other programs, cannnot open. Import from some random file
         | type, export as csv for example.
        
           | sammorrowdrums wrote:
           | I've found that Calc is better for importing things like
           | custom format CSV files etc. But has problems opening very
           | large files, where Excel is better able to handle working
           | with them.
           | 
           | Overall that makes Calc more useful to me, but then again, I
           | mostly write scripts when dealing with data files if I can.
        
         | tbran wrote:
         | So, I'm on the same version of Ubuntu and LibreOffice and I use
         | Calc almost every day without problems.
         | 
         | Also, on the infrequent occasions that I need to do document
         | recovery (usually from my unplugged laptop running out of
         | battery), it works flawlessly.
         | 
         | Not to pick on you, but I feel like comments like yours are, I
         | don't know, unnecessarily negative or nitpicky? Like, people
         | will read your comment and think, "Oh geez, LibreOffice is
         | crap." But it's used by portions of government on at least
         | 754,000 machines [0] and my mom. Being used by many doesn't
         | mean it's amazing, I suppose, but it at least means it
         | generally works and probably isn't complete crap.
         | 
         | [0] https://www.libreoffice.org/discover/who-uses-libreoffice/
        
         | tluyben2 wrote:
         | Could you make a video of that? I am clicking myself silly
         | (ubuntu 18.04 / 6.0.7.3) and cannot repeat that behavior. I use
         | calc a lot and it rarely crashes (less than excel/windows
         | which, on my ms surface tablet, actually quite regularly
         | crashes or hangs).
        
           | duncanawoods wrote:
           | Sure, here you go:
           | 
           | https://imgur.com/a/PZMaqff
           | 
           | org.gnome.Shell.desktop[4355]: Window manager warning:
           | Invalid WM_TRANSIENT_FOR window 0x9000024 specified for
           | 0x9000965 (LibreOffic).
           | 
           | You have shamed me into raising a bug ;)
           | 
           | edit: raised, the 6.0 branch is EOL, doesn't happen in
           | 6.4.5.2
        
             | asddubs wrote:
             | yup, that's the thing, people love to complain on random
             | social media platforms, but most people can't be bothered
             | to report bugs. been guilty of it myself as well of course
        
               | duncanawoods wrote:
               | The sad thing is that it's almost futile raising a bug
               | against complex software like this or IDEs. It doesn't
               | matter if it's FOSS or commercial, they already have
               | backlogs of 10000s of bugs so unless loads of other
               | people are reporting the same bug, it almost certainly
               | won't be fixed.
               | 
               | I have never had a Visual Studio or Windows bug report
               | fixed and only a few JetBrains ones fixed. However, if
               | it's a small tool or library then it's a different story,
               | much higher response rate.
        
               | gitgud wrote:
               | > It doesn't matter if it's FOSS or commercial
               | 
               | It does matter, you can't fix a problem with IntelliJ,
               | you need to wait until the company considers it
               | economically viable to fix, ie enough people report it or
               | its critical.
               | 
               | But if something in an Open-source system pisses you off,
               | you can fix it yourself.
               | 
               | It not for everyone, but at least it's possible to fix
               | FOSS systems yourself...
        
               | duncanawoods wrote:
               | Oh sure, I was just meaning in terms of bug reports
               | actually precipitating action. For this type of software
               | it's more like software a complexity issue than an
               | economic one.
               | 
               | > But if something in an Open-source system pisses you
               | off, you can fix it yourself.
               | 
               | I'm literally doing that right now :)
        
               | AnIdiotOnTheNet wrote:
               | As someone who frequently encounters bugs, let me explain
               | why I don't usually bother to file bug reports: No one
               | cares.
               | 
               | Choose any large long-lived open source project at random
               | and search their issue tracker and I guarantee you can
               | find at least 3 open bugs that are 5 years old or more. I
               | know, because I've run into these bugs, as have dozens of
               | others, and went to report them only to find they had
               | already been reported years ago with no action taken by
               | the developers.
               | 
               | Filing bugs takes time. You're going to want reproducible
               | steps, you're going to want logs, you're going to want me
               | to try different things. That's fine, and I'm willing to
               | do that to get my bug fixed, but only if I think you
               | actually give enough of a shit to fix it. I don't enjoy
               | wasting my time any more than you do. When I see 5 year
               | old open issues your tracker, where several users have
               | chimed in, submitted logs, etc. and you've done nothing,
               | I assume you don't care so neither do I.
               | 
               | Worse yet, many developers are downright hostile to users
               | reporting bugs or, god forbid, making feature
               | suggestions. Spend five minutes in GNOME's issue tracker
               | to see what I mean.
        
               | throwaway43234 wrote:
               | For a sufficiently large project (let's say 100k
               | issues+), I think it's totally reasonable for some
               | vanishingly small percent (say 0.003%) of issues to be
               | really quite hard to reproduce/debug/fix without breaking
               | other things. I don't think that in any way implies the
               | maintainers don't care, and to not submit reports because
               | you fear you'll end up in the 0.003% rather than the
               | 99.997% is a bit silly if you ask me.
               | 
               | I maintain such a project, and most bug reports I can fix
               | in a few minutes. Others take a few days. Still others
               | need to be deferred until some large refactoring is
               | completed in coming months. Others still are involved to
               | the extent that I'm not sure I'll ever fix them. But I
               | value them all, and there are _many_ more in the former
               | categories than the latter.
        
               | chronolitus wrote:
               | For example, I encounter this bug every day when I open
               | Firefox (latest version) on i3wm. "Opened 9 years ago."
               | 
               | https://bugzilla.mozilla.org/show_bug.cgi?id=686747
        
             | tluyben2 wrote:
             | Ah, I am using i3wm as wm; that might be the difference...
        
               | duncanawoods wrote:
               | I am happy to report it doesn't happen with 6.4.5.2.
               | 
               | It's a shame that the snaps installed by default in
               | Ubuntu haven't been updated.
        
       | progx wrote:
       | Can we expect an Auto-Update within the next 5 years?
        
         | mikece wrote:
         | What's wrong with updating via Flatpack or AppImage (or Brew or
         | Chocolatey)?
        
       | galacticdessert wrote:
       | It might sound stupid, but looking at the marketing plan attached
       | to this article (
       | https://nextcloud.documentfoundation.org/s/jzryGw7XDkJadmo#p... )
       | I wonder how they could deliver such an important message in such
       | a messy way. There are context slides together with strategy
       | slides, together with marketing slides, together with analysis
       | slides. the best one is slide 48, which seems to be a leftover of
       | the initial storyline?
       | 
       | I really like LibreOffice and I try to push its usage where I
       | can, but reading about a potentially risky development strategy
       | in such a messy way makes me wonder if it has been thought out so
       | well or it is a muddy idea reflected in unclear writing.
        
       | fock wrote:
       | so basically iceweasel vs. firefox again. I'm fine with that (and
       | still miss the icon)
        
         | teekert wrote:
         | Could be that the enterprise will include some cloud sync for
         | auto backup (like O365/OneDrive), of course that will not be
         | free. Best case (call me naive) but it could just be that the
         | personal edition simply does not ask for the syncing, worst
         | case, it will nag you constantly.
        
           | fock wrote:
           | well, if you're paying for the cloud, you can pay for the
           | free-as in freedom-software as well I guess ;)
        
       | brundolf wrote:
       | > The problem is compounded by companies that sell inexpensive
       | "support" for LibreOffice, but which are not involved in its
       | development and are not really able to provide that support.
       | Those companies "file all their tickets up-stream and hope they
       | are fixed for free". Companies working in that mode have no
       | problem pricing their offerings below those of the companies
       | doing the actual work (and thus winning much of the business that
       | does exist). In addition, they simply call their offerings
       | "LibreOffice", which actually looks more authentic than services
       | from other companies, which are trying to build their own brands
       | around LibreOffice support.
       | 
       | Is this not a cut-and-dry case of trademark violation?
        
       | aphroz wrote:
       | Is there a hosted service for LibreOffice online ? I wish I could
       | find a better replacement for Google Drive.
        
         | leadingthenet wrote:
         | Actually read the article...
        
           | aphroz wrote:
           | They say they don't host the service.
        
         | npteljes wrote:
         | I recommend checking out ONLYOFFICE. They have a personal tier
         | with a small online storage for free. And everything is AGPLv3.
         | 
         | https://personal.onlyoffice.com/
        
           | andrewshadura wrote:
           | OnlyOffice are not a community-oriented project, with their
           | aggressive usage of AGPL+CLA, previous policy of withholding
           | parts of code and throwing the rest over the wall once in a
           | while, and their compatibility is far from what they claim:
           | LibreOffice is far better compatible with MSO. Also, feature-
           | wise it's crippled in comparison not only with LibreOffice
           | proper, but even with LibreOffice Online.
        
             | lbwtaylor wrote:
             | > LibreOffice is far better compatible with MSO
             | 
             | Why do you say that? I trialed both of them with an array
             | of complex Word documents and OnlyOffice far outperformed.
        
               | andrewshadura wrote:
               | > > LibreOffice is far better compatible with MSO
               | 
               | > Why do you say that? I trialed both of them with an
               | array of complex Word documents and OnlyOffice far
               | outperformed.
               | 
               | Not in my experience. OnlyOffice often failed to render
               | simple documents LibreOffice had no problems with at all.
        
           | Andrew_nenakhov wrote:
           | OnlyOffice have shot themselves in the foot when made it use
           | MSO file format to store data. Should have build on ODT
        
         | phonon wrote:
         | https://www.collaboraoffice.com/collabora-online/
        
       | maxmouchet wrote:
       | As much as I love free software, LibreOffice interface feels old
       | and ugly (to me, at least). It would be nice if there was more
       | focus on the UX/UI design in open source projects. Of course,
       | most programmers are not UX/UI designers, and designers don't
       | tend to work for free on open source projects.
        
         | Mekantis wrote:
         | There's also the question of how open open source programmers
         | might be to some UX/UI designer stepping in and trying to force
         | their vision on the project.
        
         | pulse7 wrote:
         | Beauty/ugliness is subjective. For some it is "old and ugly",
         | for some it is "retro".
        
           | maxmouchet wrote:
           | I agree, and programmers (at least on HN) seems to prefer
           | minimalist and/or retro interfaces.
           | 
           | However I'm pretty confident that if I show such an interface
           | to non technical people, they will feel that it doesn't look
           | nice, compared to whatever proprietary app they use on their
           | phone, Windows/Mac, ...
           | 
           | I personally don't use Word nor LibreOffice (I use mostly
           | LaTeX), but if we want free software to become more popular,
           | there must be a focus on the design.
        
             | bluGill wrote:
             | I don't care how ugly it is. I care about how quickly
             | people can get their work done. The ribbon is better for
             | this because the things most often used are right there and
             | easy to find. Sure rarely used stuff takes longer, but that
             | is a good trade off.
        
               | stefankeys wrote:
               | Is there some way to move stuff in word so that it is
               | more accessible. Just wondering.
        
               | nxc18 wrote:
               | Yes, since ages ago the ribbon is customizable. You can
               | create a new tab with exactly what you want in it.
               | 
               | There is also a search feature now, so its not like you
               | need to know where rarely-used things are.
        
             | phaemon wrote:
             | Well, the head of the design team is Heiko Tietze. His PhD
             | is in Psychology and he's worked at various companies as UX
             | designer/lead.
             | 
             | So, why you'd you contact him and tell him where he's going
             | wrong? I'm sure he'd value your insight and guidance.
        
         | mhd wrote:
         | On the other hand, professional UX/UI office software designers
         | came up with the ribbon.
        
         | unglaublich wrote:
         | No... the problem with desktop software is that creating a good
         | UI/UX is a hard software problem typically solved by software
         | developers instead of designers. Whereas, the accessibility and
         | power of web technologies show that making UI/UX an easier
         | software problem (HTML, CSS, JS) automatically attracts more
         | designers yielding better UX/UI.
        
           | bluGill wrote:
           | Your first point is correct, but as a ux designer (not what I
           | do, but it is in my background), most web ui is terrible. It
           | is done by designers, but they obviously have a background in
           | art not user machine interaction and it shows. Once the page
           | loads (takes too long Turing off users) it looks nice, but
           | try getting anything done.
        
           | ubercow13 wrote:
           | >making UI/UX an easier software problem (HTML, CSS, JS)
           | automatically attracts more designers yielding better UX/UI
           | 
           | I find this a bit questionable. What are some examples of
           | this good UX and UI? Many HTML-ish UIs I can think of are not
           | good. Slack, Discord, modern Windows apps such as the new
           | settings app for example. They tend to suffer from poor
           | reimplementations of native widget functionality, poor
           | implementations of scrollable elements especially infinitely
           | scrollable ones, low information density and too much
           | whitespace often exacerbated by flat design, janky
           | responsiveness often with high latency.
        
             | unglaublich wrote:
             | Apart from the remarks about flat design, whitespace and
             | information-density, which are very personal imho, I would
             | say Google Drive, Google Docs, Microsoft Office Online,
             | GitHub source code editor, Visual Studio code, Atom, all do
             | a good job.
        
               | jiggunjer wrote:
               | Good job? Maybe on a beefy first-world computer. The UX
               | goes down the drain if you try to run a few of those apps
               | at once.
        
               | catalogia wrote:
               | Doubtlessly the programmers who work on those products
               | use computers with dozens of gigabytes of ram and half a
               | dozen cores or more. They're out of touch with the sort
               | of computers a TON of casual computer owners are using
               | daily.
        
             | IAmEveryone wrote:
             | The products you mention are all hugely successful, often
             | against the backdrop of existing OSS with similar features
             | (IRC, for example).
             | 
             | Maybe there's some abstract notion of "good UI" that is
             | distinct from "people like to use it". Or maybe people are
             | stupid.
             | 
             | But on a purely empirical basis there is absolutely no
             | evidence for the supremacy of the old UI paradigms you
             | champion.
        
             | tester34 wrote:
             | Github Desktop I'd say
        
           | andrepd wrote:
           | > the accessibility and power of web technologies show that
           | making UI/UX an easier software problem (HTML, CSS, JS)
           | automatically attracts more designers yielding better UX/UI
           | 
           | "Modern" UIs are often atrocious, and I'm not the only person
           | who thinks so.
        
           | AnIdiotOnTheNet wrote:
           | "better UX" is not a thing I [This comment uses cookies to
           | enhance the user experience. Click :HERE: to accept] would
           | ever say about websites over desktop software.
        
           | mattbee wrote:
           | Whoa.
           | 
           | I much prefer finding my way around any "badly designed" UI
           | that can respond in 20-100ms a "well designed" UI that
           | responds in 500-5000ms.
           | 
           | Most web software providers don't (can't!) deal with server
           | latency or the client-side processing of the JS/CSS etc. that
           | they use. That's why I use a lot of "well designed" UIs that
           | respond slower than equivalent systems from the 1980s.
        
         | HeckFeck wrote:
         | I find it reasonably straightforward to use. I can find most
         | things easily in the submenus.
         | 
         | Though I'm on the side of classic menus in the infamous ribbon
         | dispute.
        
         | grandinj wrote:
         | (LO Dev) We actually have quite an active ui-design sub-group,
         | which tries it's best to refresh the look and feel.
         | 
         | Feel free to join in :-)
        
         | jventura wrote:
         | LibreOffice interface feels familiar (to me, at least), and I
         | fell productive with it. My only complain is that the
         | application itself is quite heavy and takes quite some time to
         | start in my Macboook (late 2013)..
        
         | ubercow13 wrote:
         | LibreOffice has a ribbon!
        
           | UncleSlacky wrote:
           | Yes, unlike Microsoft they offer you a choice of interface.
           | I'm sure if MS had done the same there wouldn't be nearly as
           | many complaints.
        
           | agentdrtran wrote:
           | It's still pretty ugly and doesn't work as well as the office
           | version, though.
        
           | staticvoidmaine wrote:
           | Thank you so much for saying this. I had no idea until I read
           | your comment and immediately opened the view menu. I am blown
           | away I didn't know about this after over 10 years of using
           | LO...
        
       | type0 wrote:
       | Personal Edition implies it won't have important collaboration
       | features needed in organizations. And whether that will be true
       | or not isn't the issue, less volunteers and non-profits will end
       | up using LibreOffice, instead they could just called it Community
       | Edition like every other FOSS project. They will end up with less
       | volunteer contributors, but maybe that's what TDF wants, it's a
       | pity.
        
       | Jonnax wrote:
       | I haven't used Libreoffice in years.
       | 
       | Did they ever update the UI styling?
       | 
       | I remember it had a very "java" look to it.
       | 
       | You know that feeling when you open an app, you know it's going
       | to be a bit janky.
        
         | buovjaga wrote:
         | GTK3 has the best integration, it now uses native widgets and
         | elements thanks to the work of Caolan McNamara (it is hard to
         | comprehend the amount of effort required). Example:
         | https://www.ubuntubuzz.com/2020/06/libreoffice-looks-gorgeou...
         | (this is using the tabbed interface from View - User interface)
        
         | pizza234 wrote:
         | Do you happen to be on Mac? On Debian-based systems, AFAIK,
         | there are specific packages for DE integration, for example,
         | for GTK3, which makes LO look native (although, I think that
         | the styling is highly customized, because of the functionality
         | requirements).
        
         | [deleted]
        
         | npteljes wrote:
         | You can configure it to have a ribbon, and other complex
         | toolbar layouts too. I use it for work on Linux, and I think
         | it's quite well done - and I hate Java also.
        
         | ACS_Solver wrote:
         | It has visual class libraries that give LO a slightly different
         | look depending on what you're running it on.
         | 
         | I'm typing this from a Debian system running KDE Plasma, and my
         | LibreOffice reports using the gtk3_kde5 VCL. It uses Qt5
         | widgets and looks, for the most part, like a regular KDE Qt5
         | application. It no longer looks or feels like a Java
         | application. Because it's not - Java is optional except in
         | LibreOffice Base. You can disable JRE in the options, and LO
         | parts that are not Base will retain nearly all functionality.
        
           | andrewshadura wrote:
           | To be completely fair, it never looked like a Java
           | application.
        
         | encom wrote:
         | >You know that feeling when you open an app, you know it's
         | going to be a bit janky.
         | 
         | I've used Electron apps before, yes.
        
       | mikece wrote:
       | Maybe I'm seeing what I want but it seems that the plan is for
       | the document formats and editing programs to be free while
       | generating revenue from infrastructure around delivering
       | something "Sharepoint-like" (or a SaaS service to do similar),
       | complete with a throat to choke/vendor to blame if things go
       | sideways. I don't see this as fundamentally different from the
       | choice of running CentOS versus paying for RHEL: the latter is
       | the same software but comes with enterprise assurances that allow
       | the CIO to sleep at night.
       | 
       | I'm sure there's someone could write a compelling essay along the
       | lines of "Free Software isn't free of charge" if someone were
       | inclined to pursue it. Even people like RMS have to eat from time
       | to time.
        
       | mapgrep wrote:
       | Democrats in the US House of Representatives just approved a $741
       | billion defense spending package. It will almost certainly clear
       | the senate and be signed by the president.
       | 
       | Imagine taking enough of that money to support these 40
       | LibreOffice developers and maybe say 20 more. There would be no
       | need for these acrobatics around source availability.
       | 
       | I understand why the companies need to do this. But there is an
       | existing system for funding things with widespread benefits to
       | society. It's called the government.
        
         | macspoofing wrote:
         | >Imagine taking enough of that money to support these 40
         | LibreOffice developers and maybe say 20 more.
         | 
         | There are infinite ways to spend every dollar, why is
         | LibreOffice funding worthy? In other words, why is
         | LibreOffice's popularity so low that it cannot find a way to
         | fund its operations? Which then raises the question - why do
         | you want to fund an unpopular project?
        
           | jm4 wrote:
           | It's not really worthy of funding anymore. Certainly not by
           | the government. It's just not competitive with other options.
           | I used to be a longtime Libre Office user. Back then, MS
           | Office was expensive and only available on Windows. Even the
           | Mac version wasn't completely compatible.
           | 
           | MS Office is better than it's ever been, with a variety of
           | licensing options that are affordable. And if you're a
           | student you can get it for peanuts or free. Being able to use
           | the same tools on desktop, web and mobile with everything
           | accessible in OneDrive is a no brainer and outstanding value
           | for the high end price of $99/yr for a family plan. If you're
           | on a less expensive individual plan, a student plan or a
           | discounted plan through your employer's HUP benefits, it's
           | really kind of an easy decision.
        
             | mixmastamyk wrote:
             | Imagine paying a subscription to access my own documents!
             | Paying for privacy to be hoovered up to another
             | corporation.
             | 
             | Sure, I bet they have some good features that I probably
             | wont use.
        
             | pfranz wrote:
             | As a counterpoint, I imagine the amount of money the US
             | government already spends on MS Office could fund
             | development of something as good or better than Office,
             | while giving it away free to the rest of society improving
             | productivity. Although, I wouldn't bet on the management of
             | that project playing out like that.
        
               | aryonoco wrote:
               | This is exactly what Sun thought. They looked at their
               | licensing bill for using MS Office and thought they could
               | develop an Office suite for less than that themselves.
               | They bought this little German company which made "Star
               | Office" and started developing it for their own use and
               | also selling it. Turns out, it didn't work. So they Open
               | Sourced it, called it OO.org... it still didn't work. 20
               | years, many rebrands and many changes of ownership later,
               | that same piece is software is still struggling to find a
               | way to exist. Turns out, developing a competitor to MS
               | Office is not that easy or cheap.
        
               | macspoofing wrote:
               | >I imagine the amount of money the US government already
               | spends on MS Office could fund development of something
               | as good or better than Office
               | 
               | No, it can't. Microsoft lives and breaths Office 365
               | because that is a core part of their business. There is
               | zero chance that a government will care as much about
               | this as Microsoft does, or the 10,000 other companies
               | that are trying to supplant incumbents. Add to that the
               | fact that funding will be uneven, because if the tool
               | achieves a 'good enough' status, why keep funding it when
               | you have all those other interest groups vying for money.
               | The project will be susceptible to lobby and interest
               | groups. Maybe a Senator will see it as a job-works
               | program and move development to Alaska to provide Alaskan
               | programmers jobs.
               | 
               | Time and time again these massive government-run software
               | project collapse on their face.
               | 
               | In the commercial space, government just cannot compete
               | with private industry ... at all. And this is not a
               | libertarian disparagement of government. Government has a
               | proper function, and competing in software with
               | commercial offerings is not one of them.
               | 
               | >while giving it away free to the rest of society
               | improving productivity
               | 
               | Says who? In fact, this is guaranteed to not be the case,
               | because who is to say that funding a word processor is a
               | productive application of capital when you're not
               | responding to market forces.
        
           | jacobsenscott wrote:
           | As schools move more and more online they are locking into
           | proprietary office programs that suck funds from schools, and
           | students can't afford. Sure, as long as they are students
           | they can use the school's software for free, but once they
           | graduate they can't.
           | 
           | So in effect the government is already funding google docs
           | and office 360. I would prefer the government fund opensource
           | software that anyone who pays taxes can use for free.
        
             | stu2b50 wrote:
             | While not open source, you can definitely use Google docs
             | for free student or not.
        
               | MarcellusDrum wrote:
               | But it is a proprietary, private owned software. That can
               | change anytime. Maybe not in the next 10 years, but it
               | can and I suspect that it will.
        
               | stu2b50 wrote:
               | Maybe, but
               | 
               | >So in effect the government is already funding google
               | docs
               | 
               | Is just purely incorrect currently.
        
             | macspoofing wrote:
             | >So in effect the government is already funding google docs
             | and office 360.
             | 
             | Government buying services, or software, or anything, isn't
             | really like 'funding', it's paying for services rendered.
             | 
             | >As schools move more and more online they are locking into
             | proprietary office programs that suck funds from schools
             | 
             | And who is to say that LibreOffice is a good alternative.
             | I'll tell you right now, it's not - which why it isn't
             | really being used. It's a pain in the butt to deploy, and
             | support at scale (from identity management, to sharing and
             | collaborating, to security fixes and patches).
             | 
             | >I would prefer the government fund opensource software
             | that anyone who pays taxes can use for free.
             | 
             | Sure. I have a preference for a lot of things too but we
             | live in a democracy, so nobody gets to dictate their
             | preferences. But feel free to engage with your local school
             | board and make your case. Feel free convince your peers to
             | make the case with you.
        
           | komali2 wrote:
           | I think the idea is that 1% of a b52 bomber might take
           | LibreOffice to an unparalleled place for a libre project.
        
             | buzzerbetrayed wrote:
             | But why is LibreOffice so special? Surely there are
             | thousands of other projects that would also love 1% of the
             | b52 bomber budget.
        
             | macspoofing wrote:
             | I get the 'idea'. There are more things to fund then there
             | are funding dollars available ... by many orders of
             | magnitude, so you have to make decisions. One of those
             | decisions is whether or not to pay for a certain numbers of
             | b52 bombers. Another, completely separate decision, is
             | whether to fund a very specific niche open source project.
             | Linking those two is disingenuous. If you want funding for
             | LibreOffice, make the case to your representative. Make the
             | case to others so they make the case to your
             | representative.
        
             | ihattendorf wrote:
             | Sure, but it could also take other projects to unparalleled
             | places. Why does LibreOffice deserve that money over other
             | projects?
        
           | jbay808 wrote:
           | I think the cost should be compared to whatever they pay
           | Microsoft for Office subscriptions for the federal
           | government.
        
         | brundolf wrote:
         | > But there is an existing system for funding things with
         | widespread benefits to society. It's called the government.
         | 
         | Not if you ask the current ruling party. Even a cursory glance
         | at the state of the Union should make it obvious there's nobody
         | left who cares to fund things with widespread benefits to
         | society.
        
         | buzzert wrote:
         | A great example of this working for real is Ghidra[0]! Funded
         | by the government, a spectacular piece of open source software.
         | 
         | [0] https://ghidra-sre.org/
        
         | einpoklum wrote:
         | The funding necessary to support LO development is so tiny
         | relative to the US defense (read: offense) budget, that it's
         | not even worthwhile to make this reference. The US DOD's
         | stationary budget would probably cover this.
        
         | JTon wrote:
         | It begs an interesting question: does defense spending have a
         | positive ROI? I don't know the answer to this question. But I'm
         | thinking funding R&D, trade route protections, and perhaps some
         | nefarious things can all contribute positively to American
         | interests and thus American society.
        
           | Fiveplus wrote:
           | Which also begs the question: How many such projects in
           | different industries (eg, agriculture, aviation, food,
           | healthcare, etc) would need a slice of that defense pie?
           | 
           | ---
           | 
           |  _[Note: I 'm not advocating for/against the idea of the
           | parent comment, just adding a layer to it]_
        
           | wazoox wrote:
           | Ginormous defence spending is how the US do a "social state".
           | That's pretty obvious once you see how defence money is
           | peppered all across the country.
        
             | zanny wrote:
             | It doesn't mean its productive. We could be spending half a
             | trillion on civil engineering to rebuild cities, roads,
             | high speed rail, canals, etc. That has appreciable and
             | visible benefits to society.
             | 
             | Occupying a desert on the other side of the world largely
             | to disrupt oil pipelines seems less effective as stimulus.
        
             | arbitrary_name wrote:
             | It's a republican jobs program.
        
               | hguant wrote:
               | Nah the defense industry is smarter than that - it's a
               | bipartisan industry. F-35s have components that are built
               | in every state for a reason.
        
       | Animats wrote:
       | Summary"
       | 
       |  _... There is the Personal Edition, which would be "forever
       | free" and only available from the Document Foundation. This
       | release would be tagged, according to the plan, "volunteer
       | supported, not suggested for production environments or strategic
       | documents". The alternative would be "LibreOffice Enterprise",
       | which would only be available from "ecosystem members". This
       | version would come with commercial support and a corresponding
       | price tag. ... "There will be an X month gap between the release
       | of the two versions: LibreOffice Online Enterprise and
       | LibreOffice Online Personal"._
        
       | zelphirkalt wrote:
       | I am looking forward to future development of LibreOffice. For me
       | it has become better and better. I've never had a new
       | installation, or update of LO which made me think "If only I had
       | stuck to the old version!"
       | 
       | More and more I am using plain text formats these days, which I
       | then convert into other things, but from time to time it is nice
       | to have LO at the ready, knowing, that it is free software and as
       | such will always be available, in our collective resources.
       | 
       | A friend of mine recently complained about pictures disappearing
       | and floating over text area margins in their document and having
       | to put them back in in a 200 page document. I've never had such a
       | problem. However, there seem to be some rough edges left to
       | improve.
       | 
       | I cannot complain about the user interface actually. To me it is
       | quite intuitive and I find everything I usually need rather
       | quickly.
        
       | Certhas wrote:
       | We kind of need a version of CC-BY-NC. Preferably with a
       | governance model that then distributes money from commercial
       | licenses to contributors... Or government funded Open source.
       | There is no reason for society to try to do something as
       | intrinsically cooperative as building software through market
       | mechanisms.
        
       | blendergeek wrote:
       | I have a few questions that don't seem to be fully answered in
       | the post.
       | 
       | > This "Personal Edition" tag ... has the purpose of
       | differentiating the current, free and community-supported
       | LibreOffice from a LibreOffice Enterprise set of products and
       | services provided by the members of our ecosystem.
       | 
       | Will this "LibreOffice Enterprise" be Free as in Freedom? Would I
       | be able to package it up myself and call it "Community ENTerprise
       | Office Suite"?
        
         | buovjaga wrote:
         | These enterprise versions are already available since years,
         | for example:
         | 
         | https://www.collaboraoffice.com/solutions/collabora-office/
         | 
         | https://libreoffice.cib.de/
        
         | zucker42 wrote:
         | This isn't really changing anything. LibreOffice is under the
         | GPL. It's just a marketing attempt to get large organizations
         | to realize that they should contribute back to the ecosystem if
         | they rely on LibreOffice.
        
           | blendergeek wrote:
           | LibreOffice is currently under the LGPLv3 and the MPLv2, not
           | the GPL.
           | 
           | Further, the document refers to 'new products' that could be
           | under the 'LibreOffice Enterprise' umbrella. Could any of
           | these be proprietary? Do we have any assurances?
        
       | [deleted]
        
       | [deleted]
        
       | pythonwizz wrote:
       | They do a great job.
       | 
       | But I use [commercial] Softmaker Office. They offer a free
       | version too: https://www.freeoffice.com/en/
        
       | kleiba wrote:
       | Do people use LibreOffice because it's open-source or because it
       | you don't have to pay for it? In either case, the "enterprise
       | edition" they envision will fail to service either camp.
       | 
       | If you have to spend any money at all, you might as well spend
       | the money that MS Office costs. Or else, the main competitor is
       | not MS Office but Google Docs.
        
         | ubermonkey wrote:
         | The people _I_ know use LO for essentially political reasons.
         | 
         | I've never really tried to use anything other than MS Office,
         | because for my whole career I've been interacting with people
         | on Windows using standard Windows/MSFT tools, and so any
         | inconsistency / glitch in document exchange would automatically
         | be my fault if I insisted on using LO or Apple's tools or
         | whatever.
         | 
         | Plus, honest go God, Word and Excel are really, really good at
         | what they do. Word got their more slowly, but once Excel ate
         | Lotus 1-2-3, there really never was another competitor there,
         | and Excel just kept getting more and more powerful. It's a
         | wonderful tool.
         | 
         | (Now, there ARE people who learn Excel but refuse to go further
         | -- into a true database, or into a proper business intelligent
         | /reporting tool, or whatever -- and end up creating their own
         | really janky versions of these things within Excel with macros
         | and insane formulas hidden out in AA:5234 or whtaever; that's a
         | problem for sure. But it's not so much an Excel problem as it
         | is a problem with the lack of an obvious next-step ramp for
         | those users.)
        
           | nabilhat wrote:
           | > _Now, there ARE people who learn Excel but refuse to go
           | further..._
           | 
           | Since Power Query was first included by default in 2016, I've
           | introduced tens of regular Excel users. Because there's no
           | way to work cell by agonizing cell, there's a mental tension
           | for a few minutes then usually the concept of working with
           | fields and sets clicks into place so well you can practically
           | hear it. Even if they never use PQ again, they often change
           | how they use spreadsheets for the better. If you're really
           | lucky they don't just start using PQ, they find the advanced
           | editor and start doing some basic fiddling around. While it's
           | fair to criticize M [0] as a niche language that only exists
           | in a tiny corner of one company's data modeling features,
           | it's also what finally motivated me to learn functional
           | programming. That accessible step by step ramp from
           | introduction to functional language data modeling in a common
           | office tool is an underrated juggernaut of a feature.
           | 
           | [0] https://docs.microsoft.com/en-us/powerquery-m/
        
           | ghaff wrote:
           | >But it's not so much an Excel problem as it is a problem
           | with the lack of an obvious next-step ramp for those users
           | 
           | This is something of a general issue that was essentially
           | created by the success of MS Office. With "everyone" using MS
           | Office or something quite similar, there really wasn't a huge
           | market or interest in a different program that was just an
           | incremental step up.
           | 
           | There are exceptions but, for the most part, people tried to
           | push MS Office to do things it wasn't really designed to do
           | because the next step was jumping to some complex and
           | expensive program from Adobe or whoever.
        
         | nickcw wrote:
         | I use LibreOffice because it runs on my machine - MS Office
         | doesn't.
         | 
         | If MS made a Linux version I'd probably get that.
         | 
         | LibreOffice is at its best if you make the docs and edit them
         | just in LibreOffice. It's great at making structured docs. Calc
         | is pretty good too. The PowerPoint equivalent is the weakest of
         | the bunch, crashing frequently.
         | 
         | However in the biz world you end up sharing docs and sheets
         | with MS office users and that is where things start to go
         | sideways. Complicated MS docs are not rendered well. Excel
         | sheets are generally Ok. PowerPoint docs don't round trip at
         | all well so I've given up even trying!
        
           | veddox wrote:
           | At our research institute most people use Linux + LaTeX,
           | which is great, but interfacing with MS Word is an absolute
           | pain when you work with external collaborators. Accordingly,
           | one of our professors' key argument for Mac OS is: ,,It's a
           | Unix with Word..."
        
           | kristopolous wrote:
           | I really wouldn't be surprised if this happens soon. Some
           | kind of encrypted flatpak with some licensing scheme built
           | in.
           | 
           | Or making a Linux store of essentially an apt server where
           | everything has a pricetag. It shows up in your repository
           | after you purchase it and then can update it like anything
           | else... This isn't new ground these days
           | 
           | There's lots of ways to do commercial software with the
           | existing infrastructure and I don't think the modern
           | Microsoft cares as much as long as they are selling.
        
           | danans wrote:
           | > If MS made a Linux version I'd probably get that.
           | 
           | What about the web based Office 365? It should run fine on
           | Linux, and clearly paid closed-source software isn't an issue
           | for you if you would be willing to pay for traditional
           | Microsoft Office.
           | 
           | > However in the biz world you end up sharing docs and sheets
           | with MS office users and that is where things start to go
           | sideways.
           | 
           | Office 365 should work swimmingly for this use case.
        
             | ralls_ebfe wrote:
             | Had to use Office356 recently, because libreoffice kept
             | putting strange, large, unremovable rectangles in the
             | spreadsheet I got handed. I wished, i would not have to
             | touch this Microsoft filth, but I had work to do and
             | libreoffice kept bugging.
        
             | 1_player wrote:
             | Personally PS7.99 a month for a piece of software I use 1
             | hour every 6 months is definitely not worth it. Though I'd
             | pay PS100 for it no questions asked.
             | 
             | Subscription plans are stupid.
        
               | danans wrote:
               | > Though I'd pay PS100 for it no questions asked.
               | 
               | Office 365 is a continually updated and enhanced product.
               | They won't provide those updates and enhancements to you
               | forever because your PS100 won't pay for them.
               | 
               | What you are asking for is their old downloaded/shrink-
               | wrapped Classic Office product offering, which you can
               | still get by paying a f themixed sum ($145 I think).
               | 
               | But even in the old days, your PS100 bought you a single
               | program with very few updates if any. If you wanted new
               | features or even security updates (when this became a
               | thing), you needed to purchase a new license, for another
               | PS100.
               | 
               | What if you don't want the new features or security
               | updates? Well, perhaps it sucks, but the world of
               | software is a far more complicated than it used to be and
               | both the feature competition and security threats are
               | steep, so no software vendor can afford to sit on and
               | continually support an old version. Unchanging software
               | isn't a product that becomes an antique like a 1959
               | Chevy. Rather it loses value over time as the world
               | changes around it and it becomes less relevant.
               | 
               | Eventually, they will stop updating your purchased
               | software, and if you want to have new features and
               | security protections, you will need to pay again. In the
               | long run, that cost will converge with that of a
               | subscription.
               | 
               | This is why some people like open source software like
               | Libreoffice as an alternative model, but as the OP
               | highlights, it still needs an economic model to
               | incentivize the enhancement of the software, and it would
               | appear that the primary motivation of many users of the
               | product is to not pay for an office software suite, not
               | the higher ideal of a shared community software
               | development model.
        
               | 1_player wrote:
               | I get what you mean, but people still made a living
               | selling software without monthly subscriptions before. If
               | I had to use Office more, I'd pay the monthly price, but
               | not for 2 hours a year. It being continuously developed
               | still doesn't justify the price.
               | 
               | I can afford it, but if I had to pay PS7.99 x 6 = PS47.94
               | for every hour of productivity I extract from a piece of
               | software, I'd go bankrupt very quickly. That's why I
               | called subscription plans stupid: it's unreasonably
               | expensive for the amateur (like me) slice of the market.
               | 
               | And being such a small time user, I don't care about the
               | super new features of Office $CURRENT_YEAR. If I could
               | buy Office for Linux 2020 for 100 pounds, I would, and it
               | would be enough for me for the next decade, unless I'll
               | move out of software engineering and go work as a lawyer
               | or something.
        
         | grandinj wrote:
         | The idea is to entice Enterprise and similar customers to pay
         | for support, spending a small fraction of the money they save
         | from not buying MS, to help keep the LibreOffice eco-system
         | going.
         | 
         | So still much cheaper than MS :-)
        
       | pengaru wrote:
       | Kind of odd that they don't compare themselves to Blender and its
       | successful foundation in the article, not even mentioned once.
        
       | kungato wrote:
       | Is there any electron gpl based Word and Excel alternative? I
       | always imagined running on top of electron helped you skip a lot
       | of work and helped the app not look like shit/LibreOffice
        
         | kuschku wrote:
         | If you want to see how moving from Java to Electron destroys an
         | application, while making it look "better", try out GeoGebra
         | Classic 6 and GeoGebra Classic 5.
         | 
         | The difference is stunning. Geogebra 5, written in Java, is
         | just so much more performant, and feels so much more like an
         | application, not a broken website.
         | 
         | The same actually applies to pgAdmin 3 vs pgAdmin 4.
        
           | vetinari wrote:
           | pgAdmin 4 is not an electron app. It is a real web app,
           | written in Python and Flask, and Qt browser engine bundled
           | together.
        
             | kuschku wrote:
             | Qt's browser engine is the Chromium Embedded Framework,
             | Electron is the Chromium Embedded Framework.
             | 
             | Sure, the backend is different, but in a thread about UI
             | issues, it's the same.
        
               | vetinari wrote:
               | The UI issues in pgadmin4 are caused exactly because it
               | opens web pages from relatively slow local web server,
               | synchronously.
               | 
               | Electron/CEF can be used to make a decently (i.e. usable)
               | performing SQL client app (see Azure Data Studio). But
               | not in a way that pgadmin4 did it.
        
         | npteljes wrote:
         | There is, actually. ONLYOFFICE offers their AGPL word
         | processor, spreadsheet etc programs as Electron apps too. The
         | UI is absolutely modern, and one of their other selling point
         | is their DOCX/XLSX compatibility.
         | 
         | https://www.onlyoffice.com/desktop.aspx
        
           | andrewshadura wrote:
           | > selling point is their DOCX/XLSX compatibility.
           | 
           | Which they fail to deliver, given that LibreOffice manages to
           | be more compatible with docx than they are.
        
         | anoncake wrote:
         | You know what helps skip a lot of work? Not needlessly
         | rewriting things.
        
         | ubercow13 wrote:
         | Libreoffice looks like a native desktop app. How do electron
         | apps look better than that?
        
           | bzzzt wrote:
           | Depends on which desktop. On macOS it stands out like a sore
           | thumb. Icons are almost monochrome and indistinguishable.
           | Also, it does not feel as smooth as a native Mac app since it
           | uses its own toolkit instead of Mac native scrolling etc.
        
           | HeckFeck wrote:
           | Plus, it is possible to customise the icons and colour
           | scheme. There's light mode, dark mode, blue mode, even
           | pink...
        
       | tannhaeuser wrote:
       | I find it noteworthy that LibreOffice Online is what's bringing
       | in cash according to TFA. What it might tell us is that the
       | prevalence of cloud and online services today is just a
       | consequence and natural market reaction to F/OSS proliferation.
       | LO/OO.o themselves have open-sourced their product many years ago
       | when it still was owned by Sun (I even know developers in Hamburg
       | who worked on it in the 1990's when it still was called Star
       | Office).
        
       | munro wrote:
       | I just loaded up LibreOffice to give it a try, I would like to
       | move off of Google as much as possible. 5 minutes in, I'm like,
       | this is not that bad! Then this happened:
       | 
       | > Due to an unexpected error, LibreOffice crashed. All the files
       | you were working on will now be saved. The next time LibreOffice
       | is launched, your files will be recovered automatically.
       | 
       | I really require tools with multi platform live collaboration--
       | I've been looking at Apple's Calc, as a possible switch, as well.
        
       | ghaff wrote:
       | There seems to be a very large elephant missing from that
       | discussion which is the rise of SaaS office suites. Speaking
       | personally, I'm very glad that there is a free software office
       | suite (as well as drawing programs etc.) However, I sincerely
       | hope that collaborating on documents and presentations by mailing
       | them around to people and trying to merge their edits and
       | comments is never again the norm for me. Shared documents are
       | probably a much overlooked enabler for people to work remotely in
       | the current situation.
       | 
       | Added: They do mention LibreOffice Online but that seems like it
       | should be a more central point in the discussion.
        
         | hnarn wrote:
         | I agree, the main point I would expect from "The next five
         | years of LibreOffice" would be a self-hosted competitor to
         | Google Docs and Office 365. There's definitely a place for a
         | local application editing documents, but I don't think that's
         | what's going to matter the most five years from now when
         | compared to a solid web based alternative -- and I also don't
         | think a "code freeze" for the "normal" LibreOffice (not that
         | I'm advocating one) would make the product unusable five years
         | down the road.
        
           | nelaboras wrote:
           | It's there but with the clear and explicit intention that the
           | free version will lag behind the commercial offers.
        
           | ghaff wrote:
           | There's definitely a market for self-hosting as in the case
           | of Nextcloud, for example. There are lots of reasons
           | companies, much less governments, may not feel comfortable
           | using Google or Microsoft SaaS offerings.
           | 
           | But, as you say, that's different from running a local
           | application. While some heavy-duty multimedia still benefits
           | from running an app locally, that ship has mostly sailed with
           | office suite software. I still have LibreOffice installed on
           | most of my systems, but even if I'm not collaborating on a
           | document, it's incredibly useful to have docs that are "just
           | there" and I can access from any device--even including my
           | phone in a pinch.
        
           | leonidasv wrote:
           | They have a self-hosted online suite, it's called Collabora.
        
             | lbwtaylor wrote:
             | I find it really odd that they chose server side rendering.
             | I only did a very brief demo of it, but I was not
             | impressed.
        
               | smnthermes wrote:
               | Why not just use a desktop program with online features,
               | then?
        
               | leonidasv wrote:
               | Yes, unfortunately. Makes impossible to work under
               | unstable connections.
               | 
               | I hope Webasm enable porting at least some of the
               | rendering code to client-side in the future.
        
             | anoraca wrote:
             | It's a spinoff
             | 
             | https://www.libreoffice.org/download/libreoffice-online/
             | 
             | The former LibreOffice development team from SUSE joined
             | Collabora in September 2013 forming the subsidiary
             | Collabora Productivity.
             | 
             | https://en.wikipedia.org/wiki/Collabora_Online
        
         | nazgulsenpai wrote:
         | It's been a few years but I had a client that needed some
         | secure remote file access capability "like DropBox" so I spun
         | up an ownCloud VM and it had a surprising amount of
         | collaboration tools built-in. It had all the groups,
         | permissions, sharing, etc stuff you'd expect, and you could
         | open and edit Office documents in the browser (it was a web-
         | based Zoho Word/Excel type editor if I remember correctly.) It
         | also had automatic versioning so if someone jacked up one of
         | the files, they could roll back to whenever.
         | 
         | For anyone looking for that sort of thing, ownCloud might not
         | seem like an obvious choice but I was pleasantly surprised.
        
         | mixmastamyk wrote:
         | > They do mention LibreOffice Online
         | 
         | And it says there is revenue there, correct? Maybe that's why
         | it isn't expanded.
        
         | leonidasv wrote:
         | Collabora is an open-source, self-hosted, online collaborative
         | office suite built on top of LibreOffice. Take a look, you may
         | find it useful.
        
         | monk_e_boy wrote:
         | Agreed - students have already moved to google docs or MS Word
         | with OneDrive. We are used to giving feedback using these
         | tools, students making changes and getting those signed off by
         | us.
         | 
         | Full history of changes. Full history of lecturer comments.
         | Backed up online. Editable on phones, laptops, PCs...
         | 
         | This is the world they are expecting when they enter
         | employment, or start their own start up.
        
           | ghaff wrote:
           | To be honest, I'm a bit surprised that there's still the
           | level of apparent interest in standalone LibreOffice that
           | there is. I work somewhere that was almost exclusively a
           | LibreOffice shop but we adopted one of the online services.
           | Although we didn't really force people to switch, I don't
           | know the last time I've seen a LibreOffice document even if I
           | imagine some people still use it.
        
             | mixmastamyk wrote:
             | Office suites are a huge piece of the pie so even minority
             | use cases get a decent number of users.
        
       | openfuture wrote:
       | It's weird to me that people complain over "old and ugly"
       | interfaces. Consistency is worth so much more than fad-chasing.
       | Learning something is more worthwhile if you are able to trust
       | that it won't change underneath you.
       | 
       | Take MS Office for example, I was made to learn how to use it in
       | elementary school, we had an exam where we got a printed out page
       | and had to reproduce it in an hour. This was supposed to be
       | fundamental computer knowledge like learning to type.
       | 
       | I still have the same keyboard layout as back then but MS Office
       | now has some janky "ribbon interface" which bears no resemblance
       | to how it used to be. Although it should be criminal for public
       | schools to teach proprietary software, we can forget about that
       | for a minute and instead consider how futile it is to teach
       | things that are not open standards or at least free software. You
       | have absolutely no assurance that this knowledge will still be
       | applicable even just a few years later.
       | 
       | My hope is that free software projects will attempt to preserve
       | old interfaces (making them accessible via initial configuration)
       | when they make updates. Besides, you shouldn't be replacing your
       | GUI if your architecture hasn't got a clear separation between
       | presentation and core logic.
        
         | INGELRII wrote:
         | If there is one thing I would suggest for all large open source
         | projects, it's separating the functionality, data model etc.
         | from UI as much as possible.
         | 
         | It should be possible to have two separate open source
         | projects. One is just extensive framework library with good API
         | and the another is user interface. This would allow multiple
         | separate UI's, web interface, command line, mobile, tablet,
         | etc.
        
         | HeckFeck wrote:
         | Recently, I installed Office 97 onto Wine just for curiosity.
         | 
         | I could still do much with it. The only feature I really missed
         | from Word was academic references. I could create documents
         | indistinguishable from modern Word using the old drawing
         | features combined with modern fonts.
         | 
         | The drop down menus, combined with the floating toolbars were
         | much more intuitive than clicking up and down some "ribbon".
         | The drop down menus map directly to the logical path of a task
         | in my mind, eg "Insert -> Image -> From File". Having a small
         | toolbar at the bottom with basic graphical tools is much more
         | convenient than clicking back and forth from tab to tab.
         | 
         | It's a shame MS couldn't accept that what they had until Office
         | 07 was a workflow polished near to perfection, perfected after
         | years of refinement and familiarity.
        
           | Answerawake wrote:
           | I went through a recent experiment like this as well. Instead
           | I installed Office 2003(The last of the old toolbar offices)
           | on a clean Windows 10 system. I was looking to validate my
           | theory about the speed and bloat of the new versions of
           | Office. I just had this nagging feeling that the software
           | wasn't as fast as old versions. It was confirmed. Using the
           | old Office just felt so pleasant with how fast it loaded and
           | simple it is in terms of cognitive load.
        
           | angus-prune wrote:
           | > eg "Insert -> Image -> From File".
           | 
           | In the latest version of word the progression is:
           | 
           | "Insert > Pictures > From This device"
        
             | einpoklum wrote:
             | So, it's catering to tablet and smartphone users rather
             | than desktop users, who have many "devices" on their
             | system. :-(
        
           | ghaff wrote:
           | >perfected after years of refinement and familiarity
           | 
           | That can be a problem though. One person's familiar tool with
           | its well-known quirks and peculiarities is a newcomer's
           | inscrutable and illogical interface.
        
             | AnIdiotOnTheNet wrote:
             | You're thinking like an SV webdev who's largest concern is
             | to onboard as many new users as possible so you can flip
             | your startup.
             | 
             | Office is a professional productivity tool that's been
             | around for decades and is used by millions of people for
             | their entire workday, every day.
             | 
             | Learning to use a new tool takes a tiny fraction of the
             | time you're going to be using that tool. One should make
             | the tool best at actually doing what it's going to be used
             | to do.
        
               | ghaff wrote:
               | I'm neither in SV nor a webdev. I just remember how many
               | ordinary users _hated_ the ribbon when it first came out.
               | Presumably they adapted over time; I can 't really speak
               | to whether Microsoft would have been better evolving the
               | existing menu system. Personally, I could take it or
               | leave it--and at least intellectually the arguments for
               | the ribbon made sense to me.
        
               | _jal wrote:
               | Ordinary users hate change. They always do, regardless of
               | how successful (or not) the changes are later judged to
               | be.
               | 
               | This doesn't argue against change so much as argue that
               | the costs need to be worth the disruption - you don't
               | move houses over a carpet stain, and you don't rebuild
               | your UI lightly, either.
        
             | fsloth wrote:
             | Generally, though, you shouldn't optimize GUI:s for new
             | users but for _intermediate_ users.
             | 
             | [0] Cooper, "About Face: The Essentials of User Interface
             | Design"
        
               | HeckFeck wrote:
               | That should be a tenant of UI design, especially for any
               | kind of productivity software.
               | 
               | Think of the Blender, GIMP or Sony Vegas GUIs. Daunting
               | the first time you open them, but after you've
               | successfully finished a few creations you'll begin to
               | appreciate their power.
               | 
               | For any serious work, overly-simplified GUIs are quickly
               | exhausted. They may get a pass for IM or social media
               | apps, but I can't think of many other useful
               | applications.
        
         | Jonnax wrote:
         | The ribbon interface was adopted in 2007. That's 13 years ago.
         | 
         | What is the jank? It's a tabbed interface of buttons instead of
         | menus and sub menus.
         | 
         | The most common operations are descriptive buttons.
         | 
         | Give someone word 2003 or word 2020 who has never used a word
         | processor before. Which one would be more intuitive?
         | 
         | It's bad UI if people just learn where to click. They should be
         | able to think in terms of "I want to do X" and be able to do
         | that as quick as possible.
         | 
         | Of course with specialised tools that's a different story.
         | AutoCAD hasn't really changed its interface but it got
         | superceded in areas by new applications that break people's
         | workflows in a lot of cases.
         | 
         | It's just a word processor. The knowledge you should have
         | gained when being taught was the concepts of what you can do
         | with one.
         | 
         | That should allow you to adapt to different software. Once
         | you've used a word processor you don't need to read the help
         | page for Google Docs.
         | 
         | It's not like switching from Maya to Blender.
         | 
         | I don't agree on the free software projects point. Often
         | they're made by volunteers. And anything too "daring" would be
         | shouted down by the community.
        
           | black_puppydog wrote:
           | At the risk of starting a fire here, I'd say a much better
           | approach to that was unity's HUD. You could simply fuzzy-
           | search through all the menu items. It made using GIMP
           | delightful. :)
        
             | veddox wrote:
             | That is the one thing I miss most about Unity! It was such
             | a sweet feature. (Also, Unity minimised on the vertical
             | space it used, which was great for small laptop screens.)
             | The new GNOME versions are much improved compared to a few
             | years ago, but I do wish Canonical had stuck with Unity...
        
           | rdiddly wrote:
           | AutoCAD went along a similar trajectory actually - from menus
           | to toolbars to a ribbon. The difference is, you can still
           | turn each of those modes on and off, including using two or
           | all of them at once. Whereas Microsoft just kind of went
           | "Okay y'all are gonna use a ribbon now."
           | 
           | Edit: Forgot the AutoCAD command line. You can still turn
           | that on too, and type commands like it's the 80s. It's
           | actually kind of a paragon of a mature product that maintains
           | all its older interfaces.
        
             | sbuk wrote:
             | Haven't used AutoCAD in anger for a while, but my default
             | rest position on the keyboard is still fingers over Esc,
             | thumb over space. I always preferred using the command
             | line. Not out of some 'power user' power trip, but more for
             | screen space and efficiency. Being able to use AutoLISP was
             | pretty neat too.
        
           | _jal wrote:
           | I haven't used Word much at all since the ribbon interface.
           | Like others, for whatever reason the ribbon makes doesn't
           | work for me, neither cognitively or via muscle-memory. The
           | categorization doesn't help me predict where to find
           | something (fails "new user" ease of use), nor does repeated
           | use make it easier or faster. And of course I don't use it
           | (or windows) much, so I don't think in Microsoft(tm) English,
           | adding a minor layer of translation for some jargon.
           | 
           | I have to use Excel enough that I've finally rote-memorized
           | where frequently used things are. But when I have to find
           | some tool I don't know where is, it is faster to google for
           | instructions than hunt around the application itself, so I do
           | that first.
           | 
           | I'm sure it is fine if you live in MS-land. I don't, and it
           | fails for this casual user both for discoverability and
           | streamlined use.
        
           | Angostura wrote:
           | > What is the jank? It's a tabbed interface of buttons
           | instead of menus and sub menus.
           | 
           | That keep changing and moving about.
           | 
           | I use Word on Mac. It has the ribbon. 90% of the time I use
           | the old style menu bar at the top of the screen.
        
             | Mister_Snuggles wrote:
             | Word for Mac is almost the perfect evolution of the UI.
             | 
             | It has the menu bar, which every Mac app has since it's a
             | fixed and global UI element. It has the ribbon which is
             | good for many users and makes many tasks easily accessible.
             | 
             | I'm not sure how you'd make this compromise on Windows
             | without making a mess of things, but on the Mac it works
             | very well.
        
           | kgwxd wrote:
           | I've used office daily for 20 years but rarely have to use
           | the ribbon menu at all and, if I do, it's rarely off whatever
           | is up there by default. But every time it is, it's way more
           | painful to explore compared to a plain text menu and after I
           | find what I'm looking for, it's hard to get back to the
           | default.
        
           | einpoklum wrote:
           | > The most common operations are descriptive buttons.
           | 
           | The most common operation is trying to decide which ribbon
           | something is supposed to be on. And it's difficult to get
           | straight even after more than a decade, if you're just an
           | occasional MS-Office user.
        
           | Pxtl wrote:
           | I don't think anybody is bemoaning the loss of the old Office
           | buttons. The buttons were always kinda bad.
           | 
           | The problem is that the ribbon also killed the menu bar. Menu
           | bars are a standard, known quantity across every application,
           | which clean easy semantics for keyboard access. On some OSes
           | they even augment the menus with searchability, celebrating
           | the power of plain text.
        
             | henrikeh wrote:
             | Alt-key shortcuts work on the ribbon and search is build in
             | as alt+Q (at least in Excel and Word). I use both daily.
        
           | red_admiral wrote:
           | I'm going to disagree here.
           | 
           | Alice is a new user who has never used Word before. Between
           | word 2003 and 2020, I grant she'll pick up 2020 much more
           | quickly - point in favour of the new one.
           | 
           | Bob is an employee who uses Word just short of 4 hours a day,
           | 5 days a week writing and editing reports (the rest of the
           | time he spends in Outlook, excel etc.). If there's a task
           | that Bob does 50 times in a typical week, then it doesn't
           | matter so much to him whether it takes a bit longer to learn
           | the command (after about the 150th time he'll have got used
           | to it), but it matters a lot how fast he can do it once he's
           | learnt it. Bob literally becomes more productive by having an
           | interface which he can operate by muscle memory, in a way
           | that more than pays off the initial training costs.
           | 
           | Think of keyboard shortcuts for example: they're completely
           | unintuitive to a newcomer, but with experience, Control+Z and
           | Control+C, Control+V and the like save time, and time is
           | money. My favourite word trick in this category,
           | incidentally, is Control+Space "remove formatting" for text
           | you've pasted in from elsewhere; it doesn't work all of the
           | time though. You used to be able to do Control+Shift+V for
           | "paste as plain text", I don't know which version removed
           | that again but I consider it a great loss. Paste -> Keep Text
           | Only takes just longer enough to be annoying.
        
             | jtmarl1n wrote:
             | I have better luck pressing shift as the first button in
             | the sequence for the "paste as plain text" but I agree it
             | does not always work.
             | 
             | Shift+Control+V
        
             | jakamau wrote:
             | Speaking only for myself, but the ribbon interface helped
             | me learn the majority of keyboard shortcuts I use today.
             | 
             | Once I leveled up past basic Ctrl+C/V/X, hitting Alt and
             | having the Ribbon UI guide me through the shortcut
             | combinations was helpful. I concede Control+Shift+V is
             | easier, but having a visual guide until I finally memorize
             | all the different paste options with ALT H V has it's
             | merits as well.
        
             | Const-me wrote:
             | > used to be able to do Control+Shift+V for "paste as plain
             | text", I don't know which version removed that again
             | 
             | Try Control+Alt+V. I have Office professional plus 2016,
             | works here, however it opens a popup. Plain text is at the
             | end of the list, making the complete sequence
             | Control+Alt+V, End, Enter.
        
             | rubber_duck wrote:
             | Your argument supports his - Ribbon is better for
             | discovery, keyboard shortcuts are there for routine
             | performance.
             | 
             | It's not just begginers who value feature discovery.
        
             | dethos wrote:
             | indeed. Focusing only on the newcomer and more precisely
             | the person using it for the first time is just a fraction
             | of the "problem".
        
             | Tijdreiziger wrote:
             | So what's kept Bob from committing the ribbon interface to
             | memory in the past 17 years?
        
               | mook wrote:
               | I believe it's because the ribbon is context-sensitive.
               | What shows up depends on what has focus, and that makes
               | it harder for retention, similar to how Office 2000 has
               | automatically hidden menu items that ended up being
               | confusing.
        
               | XorNot wrote:
               | The ribbon interface removed customizability, and
               | inflated the size of all the common commands (and also
               | made it impossible to get them back without 3rd party
               | extensions).
               | 
               | Pre-Ribbon I could have the menus, file operations, font
               | and paragraph settings, and the reviewing tool bar at the
               | top of my screen. I could have the object and image
               | editing at the bottom.
               | 
               | Post-ribbon the exact same amount of space is does a
               | third as much. Reviewing for some reason is now on a
               | separate tab. The menus are less commonly used functions
               | are non-existent, stuck somewhere under "File" which now
               | takes over the whole screen when I open it.
               | 
               | It is not just "different" it's worse. It removes the
               | basic ability to prioritize my interface to the types of
               | tasks I'm doing, in favor of some vaguely defined every-
               | user who is not actually a real user.
        
               | sp332 wrote:
               | Just to be clear, the ability to customize existing tabs,
               | and make new ones with whatever commands you want on
               | them, is insufficient? Or is this only a complaint about
               | the defaults?
        
               | Someone wrote:
               | For those who don't know:
               | https://support.microsoft.com/en-us/office/customize-the-
               | rib...:
               | 
               |  _"What you can customize: You can personalize your
               | ribbon to arrange tabs and commands in the order you want
               | them, hide or unhide your ribbon, and hide those commands
               | you use less often. Also, you can export or import a
               | customized ribbon."_
        
               | craftinator wrote:
               | They've optimized it for the least common denominator,
               | not for specialized use or for power users. Short term
               | this is a positive approach as it's more approachable for
               | people who are just learning or are very lightweight
               | users. But for people who have a lot of experience or use
               | it often, it's a serious regression.
        
               | vikramkr wrote:
               | power users have macros and hotkeys. I've met plenty of
               | excel power users, and I haven't met many excel power
               | users that click on anything in the ribbon all that
               | often. Maybe it's different since they're bankers and the
               | amount of time they're spending on spreadsheets is an
               | order of magnitude more than other people that could
               | still be called power users but maybe don't have their
               | lives revolve around excel and powerpoint, but hotkeys
               | and macros are where its at
        
               | airstrike wrote:
               | I'm a "Power User" and I've memorized every single hotkey
               | on the Excel ribbon interface to the point that I don't
               | care where they are.
               | 
               | Wrap text? Alt H A W
               | 
               | Open settings? Alt T F T
               | 
               | Change to page break view? Alt W I. Go back to normal
               | view with Alt W L
               | 
               | Take the border I currently have on the top edge of a
               | cell and swap it to the bottom? Alt H B M Alt+T Alt+B
               | 
               | Paste values transposing? Alt H V S V E. Want to follow
               | the old accelerator? Alt E S V E also works
               | 
               | Power users don't need to care what the ribbon / menu
               | looks like. They learn hotkeys.
        
               | throwaway_pdp09 wrote:
               | I'm an emacs user. You have made me feel warm inside.
        
               | smabie wrote:
               | Emacs is a lot like Excel in many ways: they both make
               | you feel like wizards. I suck at excel, but I've seen
               | some analysts who are crazy good at it. You watch them
               | use it and numbers and shit just start appearing out of
               | nowhere. It's pure magic!
        
           | Forge36 wrote:
           | The ribbon changed again in office 365.
        
             | frosted-flakes wrote:
             | In looks only. Functionally and layout-wise, it's pretty
             | much identical.
        
           | Spooky23 wrote:
           | There is a population of people who just hate the ribbon. In
           | my experience, they are usually attorneys talking about word.
           | It's the same argument that their attorney ancestors made
           | about Wordperfect 5.1 keystroke commands.
           | 
           | Personally, I don't see the big ribbon issue. It's easy to
           | search for arcane features in the help menu.
           | 
           | IMO, they really need a Mac where you get the top menu bar
           | and a ribbon-like thing. Or some sort of gnarly keyboard mode
           | that would become emacs for lawyers.
        
             | pseingatl wrote:
             | Attorney ancestors?
        
               | webmaven wrote:
               | _> Attorney ancestors?_
               | 
               | GP probably meant something like "forerunners" or
               | "predecessors"; some form of "those who came before" that
               | doesn't necessarily imply a familial relationship.
        
               | ghaff wrote:
               | It's just a cutesy way of saying a long time ago when all
               | the lawyers used Wordperfect. (A word processing program
               | that I hated almost as much as Wordstar.)
        
               | Spooky23 wrote:
               | In some places, not so long ago :)
        
               | ghaff wrote:
               | I imagine a lot of big law offices still have computers
               | with WordPerfect on them so they can read old files if
               | necessary.
        
           | Cthulhu_ wrote:
           | > The ribbon interface was adopted in 2007. That's 13 years
           | ago.
           | 
           | Came here for this. The first version of Office for windows
           | (which is what most people are familiar with in terms of UI)
           | is from 1998, so the non-ribbon interface has been around for
           | 9 years, vs 13 for the ribbon interface.
        
             | Macha wrote:
             | Office 95 doesn't look that functionally different from
             | Office 2003:
             | 
             | Office 95: https://i0.wp.com/isoriver.com/wp-
             | content/uploads/2020/01/06...
             | 
             | Office 2003: https://imag.malavida.com/mvimgbig/download-
             | fs/office-2003-s...
             | 
             | Honestly even Excel 3.0 (1990) doesn't look that disimilar
             | (https://goughlui.com/wp-content/uploads/2014/05/about-
             | excel....)
             | 
             | So that's 17 years for toolbars vs 13 for ribbon
        
               | Someone wrote:
               | Still, I guess more MS Office users will have used the
               | new interface for longer than the old one than vice versa
               | (I googled for data, but couldn't find numbers)
               | 
               | It even wouldn't fully surprise me if, a few years from
               | now, there were more MS Office users who never used the
               | pre-ribbon interface than who had used it.
        
             | MagnumOpus wrote:
             | > The first version of Office for windows [...] is from
             | 1998. [...] 9 years, vs 13 for the ribbon interface.
             | 
             | You are not even close to right. Excel for Windows is from
             | 1987 (20 years with non-ribbon menus), Word for Windows is
             | from 1989 (18 years with non-ribbon menus). And of course
             | the menu bar paradigm itself is older still.
        
           | jellicle wrote:
           | > It's bad UI if people just learn where to click.
           | 
           | That is literally the entire and sole purpose of a user
           | interface.
        
           | subhro wrote:
           | > It's bad UI if people just learn where to click.
           | 
           | A combat pilot would respectfully disagree. :)
           | 
           | Source: Diving pulling 5Gs canopy side down.
        
           | billfor wrote:
           | I think the old style menus were more functional for
           | technical people and other experts, but the ribbon might be
           | easier for new users. MSFT seems to have understood that
           | trade off. It's interesting that the Metro design, which
           | seems closer to the ribbon, didn't take off the same way.
           | 
           | But from functional perspective I do like the old interface
           | better, and especially that I can pullright to get at things
           | without having to make multiple clicks.
        
           | domador wrote:
           | Yes, the ribbon interface was initially pushed on the world
           | in 2007, and it's still as bad as ever.
        
           | tw04 wrote:
           | The ribbon was one of the worst things to ever hit Office. I
           | remember it was met with universal horror when it first came
           | out, but they were fully committed (apparently not having
           | done ANY user testing) and insisted people would get used to
           | it and prefer it because: we paid someone a ton of money who
           | told us it's better.
           | 
           | Like many others, I _STILL_ to this day have to google to
           | figure out where things are with the ribbon interface,
           | probably the least intuitive interface I 've ever used.
        
             | henrikeh wrote:
             | > but they were fully committed (apparently having done ANY
             | user testing)
             | 
             | It is a little hard to parse what you mean, but Microsoft
             | did a quite substantial amount of research leading up to
             | the ribbon. A quick search on the net will lead you to
             | summaries of it.
        
               | tw04 wrote:
               | Sorry, I left out a *not.
               | 
               | I vehemently disagree, in 2007 NOBODY liked the ribbon.
               | My wife's company refused to upgrade until absolutely
               | forced to because it was such an atrocity. The most
               | glowing reviews I ever saw were "I guess I'll get used to
               | it eventually" and/or someone who used office once a year
               | and found navigation easier when the extent of their
               | workflow was changing font sizes.
               | 
               | https://www.zdnet.com/article/oh-the-horror-why-is-
               | microsoft...
               | 
               | https://answers.microsoft.com/en-
               | us/msoffice/forum/all/turn-...
               | 
               | https://www.infoworld.com/article/2651076/microsoft-s-
               | ribbon...
        
           | sbuk wrote:
           | AutoCAD went ribbon around 2010...
        
           | conception wrote:
           | Oh it's bad to learn where just to click, I recently learned
           | that's how most people do it.
           | 
           | You might find this interesting -
           | https://www.truity.com/blog/intuitives-guide-getting-
           | along-s...
           | 
           | There was a discussion on HN about this a while back but most
           | people learn computers by "if I want x I do y." And guards
           | just how they learn. Changing UI for them is catastrophic
           | because they literally have to relearn -everything-. Op is
           | probably a sensor and finds that stability tremendously
           | useful.
           | 
           | This really helped me be less frustrated in seeing how people
           | can't just figure out technology on their own and how I can
           | just mess with it until I figure out the "language" the app
           | is using to have users interact with it. Most people can't do
           | that.
        
             | ThrowawayR2 wrote:
             | > " _There was a discussion on HN about this a while back
             | but most people learn computers by "if I want x I do y."
             | And guards just how they learn. Changing UI for them is
             | catastrophic because they literally have to relearn
             | -everything-._ "
             | 
             | Yes, but it's surprising to see a large contingent of them
             | on HN and other technical forums. The rapid change of
             | software technologies all but mandates adaptability and
             | willingness to learn.
        
           | osrec wrote:
           | As an ex trader, I can confirm that the new ribbon interface,
           | when it first came out, caused me and my colleagues a world
           | of pain.
           | 
           | We knew all the shortcuts keys in the old version. The ribbon
           | UI meant that a big chunk of the previous shortcuts didn't
           | work anymore.
           | 
           | Killed our productivity for a good few months.
        
             | rakoo wrote:
             | Your experience reminds me of https://xkcd.com/1172/
        
               | osrec wrote:
               | But, the new ribbon interface was much more inconvenient.
               | 
               | If I recall correctly, pasting data while removing
               | duplicates in the ribbon interface was Alt+AQORT, but
               | only Alt+XY in the old Excel (I don't remember what X and
               | Y were, but I know it was a 2 key combo!)
        
               | signal11 wrote:
               | Excel kept the old Alt based keyboard shortcuts, e.g. Alt
               | D F F for Data > Filter > AutoFilter still works.
               | 
               | If there was an alt-keyboard shortcut for paste removing
               | duplicates, that should still work.
        
               | osrec wrote:
               | That's the point; the old shortcuts did not always work.
               | Worse still, they did something totally different. For
               | "power users", it was a horrible experience.
        
             | senorjazz wrote:
             | Good old Microsoft changing the shortscuts every major
             | release, because. Because? Because fucking why? Why do they
             | do this.
        
             | sxg wrote:
             | Had the ribbon interface been the original UI and the
             | traditional menu-based interface the new UI, it sounds like
             | you and your colleagues would have still faced the same
             | frustrations. To me, it sounds like your issue is with
             | change rather than the effectiveness of either type of UI.
        
               | EL_Loco wrote:
               | Of course there's an issue with change. That's the whole
               | point. If you were a pro Emacs/Vi user that used
               | shortcuts to do pretty much everything and it made you
               | fast and productive, what do you think would happen if
               | suddenly you _had_ to use new shortcuts for all the ones
               | you had already commited to memory?
        
               | osrec wrote:
               | No, not really. Some 1 or 2 key shortcuts became 5 key
               | shortcuts with the new ribbon UI.
               | 
               | It was a real nightmare! Especially when the old
               | shortcuts were also remapped to a completely different
               | function, and your moving s so fast you don't realise
               | where your data has gone!
        
               | ModernMech wrote:
               | The ribbon allows you to add your most common used
               | commands to a quick shortcut list that are only 2 keys.
        
               | danShumway wrote:
               | For me, that's the point.
               | 
               | For a program as ubiquitous as Word (and as complicated
               | as Word), unless there were clear benefits from the new
               | interface, it shouldn't have been changed. The change
               | itself was the problem.
               | 
               | Your comment is getting at an important, fundamental UX
               | principle: all conceptual change is inherently painful,
               | and every time you ask a user to re-learn something you
               | are _always_ wasting their time, even if the new design
               | is better.
               | 
               | Sometimes a UX designer looks at two interfaces as
               | completely separate, and thinks their job is just to pick
               | the best one. The reality is that usually UX decisions
               | can't be separated from the current state of the app. UX
               | design is more like surgery, and the invasiveness of the
               | operation has to be a consideration.
               | 
               | Having said that, I'm mildly skeptical that the interface
               | didn't need to be changed. The old interface for Word was
               | extremely user-unfriendly. If you go through a few of the
               | interviews about Ribbon[0], there was some really
               | interesting thought put into the new approach around
               | discoverability, and while I'm not sure I agree with all
               | of the theory they used to justify it[1], the changes did
               | seem to be addressing a real problem.
               | 
               | But I think it's debatable whether or not the
               | discoverability benefits were worth the pain, and I think
               | there may have been better ways to roll out the changes.
               | 
               | [0]: sorry, too lazy to hunt them down and link them
               | 
               | [1]: I am mildly skeptical of contextual menus/toolbars.
               | They're not _wrong_ , they just have drawbacks that
               | people don't always consider. Sometimes it's useful to
               | tell people what is disabled, and to give them grounded,
               | unchanging "landmarks" in the UX that they can use orient
               | themselves while using a program.
        
               | craftinator wrote:
               | I think that choices like this come from a weird
               | symbiotic relationship between UI designers and product
               | managers. The UI people need to justify their jobs; if
               | they sit on their hands all day because the UI works
               | well, they can't make that justification. Managers don't
               | want to "see a product stagnate" and to fix that they
               | want a "fresh new look". The users don't enter into this
               | relationship.
        
           | edoloughlin wrote:
           | _The ribbon interface was adopted in 2007. That 's 13 years
           | ago.
           | 
           | What is the jank? It's a tabbed interface of buttons instead
           | of menus and sub menus_
           | 
           | I've been using Office since the early 90's and the ribbon
           | interface for the last 13 years. I still can't find stuff
           | easily in the ribbon interface. It's like there's some
           | cognitive barrier to me retaining the layout of anything
           | beyond the Home ribbon (or tab?). Any time I switch to the
           | other ribbons (tabs?) I find myself hunting, wondering if
           | I've got the right tab.
           | 
           | There's something about the spatial layout that seems to
           | impose an extra cognitive load. I know menus are spatial too,
           | but it seemed easier to remember them. Perhaps, because each
           | menu occupied its own area of the window when expanded. With
           | the ribbons, the same area is reused when you switch tabs.
           | 
           | With Word and Outlook, I've got slightly better retention.
           | However, with Excel, where I seem to have a wide distribution
           | of seldom-used functionality, it's an exercise in
           | frustration. I know something exists, but it takes ages to
           | find it because the last time I used it was probably a few
           | weeks ago.
        
             | rbg246 wrote:
             | I am also the same, I have a complete block on how to find
             | things, they just aren't where I remember even though as
             | others have pointed out its 12 years since the ribbon
             | appeared.
        
               | nxc18 wrote:
               | In 2020 there is a search feature (similar to VS Code) so
               | there's really no need to have to find anything anyway.
        
             | ako wrote:
             | The key question is: would somebody who learned to use
             | office after 2007 with the ribbon interface appreciate
             | moving back to the pre-2007 interface?
             | 
             | My guess is that more people learned to use office after
             | 2007 than before, so the majority of people have no
             | problems using the ribbon.
             | 
             | I still yearn for ms-word on dos, and oracle forms on
             | terminal interfaces, once you learned the keyboard
             | shortcuts, nothing was faster. Kind of like knowing vi(m).
        
               | coliveira wrote:
               | > My guess is that more people learned to use office
               | after 2007 than before, so the majority of people have no
               | problems using the ribbon.
               | 
               | Or maybe they didn't have other options...
        
               | edoloughlin wrote:
               | _My guess is that more people learned to use office after
               | 2007 than before, so the majority of people have no
               | problems using the ribbon._
               | 
               | Or, perhaps they are just used to a lower level of
               | productivity? I've had 13 years to adapt, and I still
               | find it frustrating.
        
               | nicoburns wrote:
               | On the other hand I found it instantly more productive,
               | even right after it was introduced. No longer did I have
               | to remember which menu an option was in. It was all right
               | there.
        
               | ptx wrote:
               | It's not _all_ right there - some things are under
               | another ribbon tab, which doesn 't seem all that
               | different from putting things in a collection of menus.
               | (Except that visually it's now a jumbled mess instead of
               | a clean and easy-to-scan linear list.)
        
               | puszczyk wrote:
               | Not sure why this got downvoted -- a personal anecdote as
               | a reply to personal anecdote.
               | 
               | On the subject -- I've learned the "classic" office but
               | really like the ribbon. I'm not a power user though --
               | just a doc or a spreadsheet every now and then.
        
               | pstuart wrote:
               | MS Word 4.x on the Mac was pretty sweet.
        
             | lallysingh wrote:
             | It sounds like the issue is that the layout isn't spatial.
             | There isn't a 1:1 mapping between place and object. The
             | same place can have multiple objects depending on what
             | tab's selected.
        
               | zoomablemind wrote:
               | Adding to this is the ribbon content is just too busy. It
               | fused icons with labels and stuffed it in some uneven
               | grid. The regular toolbar was more or less even grid,
               | well, a row. The usual menu is also structured on quite
               | uniform grid. It's mentally easier to follow straight
               | lines, we read in straight lines, scroll in straight
               | lines, well, typing too. Yet when it comes to ribbon, the
               | adjustable grid layout makes one adopt an adjustable scan
               | pattern.
               | 
               | I find this pattern quite distracting. Always feels like
               | I'm staring at the old-time toolbar customization dialog,
               | as if someone spilled buttons out of a toolbox onto the
               | screen, and to make it more fun, also mixed them with
               | labels...
               | 
               | Anyone remembers the initial requirement for the ribbon
               | to use the specific font, as it was used for positioning
               | and could not be customized? Not sure if it's still the
               | case.
               | 
               | I wish MS promoted a style-based workflow/mindset more
               | than the free-hand formatting. Perhaps, this would by
               | itself eliminate the need for the busy toolbars, if only
               | during style design.
        
             | agumonkey wrote:
             | Interesting, maybe old menus had some trivial adequate
             | nature for most users and ribbon, even with all its worth
             | doesn't tap into that. Personally I'm still incapable of
             | deciding.. because I hated nested menus (too deep, too
             | adhoc) but the ribbon is a bit less easy to remember than
             | I'd hope. That said it's a good step toward keyboard
             | shortcut memorizing.
        
             | shawxe wrote:
             | I agree with this completely. It's a lot easier for me to
             | read through a list of things in some category than it is
             | for me to scan through a bunch of irregularly sized tiles
             | for the icon and description of the configuration I need.
             | For me, all of the pictures just lower the density of the
             | information and cause it to take longer to parse every
             | single time.
             | 
             | I also question the basic premise that the tabbed interface
             | is somehow more intuitive for new users. Like many UI
             | related assertions, absolutely no concrete evidence is
             | being provided to support this point. I would think that it
             | would be easiest for new users (as it is easiest for
             | myself) to have options sorted into neat menus with
             | uniformly sized elements where information is laid out in a
             | vertical list (which is how lists are written in basically
             | all left-to-right and right-to-left languages) so that it
             | is easier to parse quickly.
        
               | HideousKojima wrote:
               | Vertical lists can also work better with the wider aspect
               | ratios of modern monitors. There's tons of empty space on
               | the left and right in a typical Word document, but MS
               | decided to suck up limited vertical space instead
        
               | oblio wrote:
               | > Like many UI related assertions, absolutely no concrete
               | evidence is being provided to support this point.
               | 
               | Microsoft did massive amounts of user testing, just
               | because you don't know about it doesn't mean it's not
               | there. This is a good starting point if you have about 20
               | spare hours: https://docs.microsoft.com/en-
               | us/archive/blogs/jensenh/ They also backed their tests
               | with a ton of data and metrics.
        
               | cat199 wrote:
               | > It's a lot easier for me to read through a list of
               | things in some category
               | 
               | this also creates a fixed 'path' cognitively since you
               | are reading/naming the intermediate nodes on the way to
               | any given task, and the intermediate nodes are
               | consistently located in the same place spatially and in
               | terms of the path. This is not the same as 'funky star
               | button 2/3 of the way to the right and 1/3 down of the
               | sub-scrolling subpanel of the customizable ribbon'
        
               | Wowfunhappy wrote:
               | > It's a lot easier for me to read through a list of
               | things in some category than it is for me to scan through
               | a bunch of irregularly sized tiles for the icon and
               | description of the configuration I need.
               | 
               | I think you hit on something here with the irregular size
               | of the buttons, probably moreso than the icons. The
               | arrangement makes it difficult to just read through all
               | the options left to right, because they're all jumbled.
               | 
               | A common/recommended design pattern for older Mac apps is
               | to have a top toolbar of large icons, which is actually
               | quite similar to the Ribbon in some ways. But there, the
               | options appear in a single horizontal row.
               | https://i.ibb.co/wd6MR9c/Screen-
               | Shot-2020-07-10-at-11-58-37-...
        
               | MereInterest wrote:
               | Not only are they jumbled, but they also change
               | size/shape depending on the width of the window. A large
               | button when full-screened becomes a small button when in
               | a smaller window. A large button in a smaller window gets
               | expanded to show all sub-options when maximized. There is
               | no visual consistency for the same button.
        
               | ModernMech wrote:
               | That was a feature designed to fit more options on
               | smaller screens. I personally like it and find it
               | helpful.
        
               | gmueckl wrote:
               | It messes up any attempt to recollect of the locations of
               | certain features in the bar. Some iterations of the
               | ribbon even fold groups into menus under single buttons,
               | so the exact path to feature then depends on the width of
               | the window. This turns the ribbon into a pretty
               | inconsistent user experience.
        
               | jodrellblank wrote:
               | > " _I also question the basic premise that the tabbed
               | interface is somehow more intuitive for new users. Like
               | many UI related assertions, absolutely no concrete
               | evidence is being provided to support this point._ "
               | 
               | Uh, yeah there was? Go dig through the wayback machine
               | for Jensen Harris's blogpost series about the design of
               | the ribbon, or watch his MIX08 talk on it; he was the
               | design team lead for the change, and the reason they did
               | it was because the old UI was failing their users. There
               | were usability studies done during the ribbon design
               | which fedback into, and changed, how it worked to adjust
               | to ordinary people's expectations and needs.
               | 
               | > " _I would think that it would be easiest for new users
               | to have options sorted into neat menus_ "
               | 
               | Like many UI related assertions, absolutely no concrete
               | evidence is being provided to support this point.
        
               | jodrellblank wrote:
               | "There's absolutely no evidence for this" "yes there was,
               | here's what to look for" "downvote". HN.txt.
               | 
               | Top level menus full by Word 95. Office 97 added command
               | bars. Nested menus and toolbars full by Office 2000.
               | Office XP added Task panes, full of features by Office
               | 2003. " _the Task Pane was the last attempt to find a way
               | to scale old-style UI to programs as full-featured as
               | Office. Although it was a successful stop-gap measure, it
               | ran its course in only two versions._ " -
               | https://docs.microsoft.com/en-
               | us/archive/blogs/jensenh/new-r...
               | 
               | > " _The downside [of nested dropdown menus], however,
               | was clear and eventually terminal: increased complexity.
               | It 's much more difficult for people to form a scanning
               | strategy with hierarchical menus: you have to keep track
               | at each moment which levels you've visited and which
               | you've haven't. What was once a simple structure to
               | visualize was now a more complicated, branching
               | structure._"
               | 
               | - https://docs.microsoft.com/en-
               | us/archive/blogs/jensenh/ye-ol...
               | 
               | > " _As we watched more people use the prototypes, we
               | started to understand more the scanning process that was
               | taking place. Later on, we did eye-tracking studies to
               | watch how people scanned the Ribbon_ "
               | 
               | > " _I was reading a blog entry of someone who was kind
               | of critical and dismissive about what we 're doing and
               | our designs. One of his criticisms was "how bad the
               | usability of the Ribbon would be because it's got icons
               | scattered all over of various sizes." What we've learned
               | is actually the opposite. People can scan disparate
               | patterns more easily than homogenous patterns. When we
               | use more toolbar-like layouts--a bunch of equally-spaced,
               | equally-sized buttons, people scan them less quickly than
               | when each chunk has a memorable layout. So we actually
               | try explicitly to vary the layouts between chunks--it
               | helps people find the thing they're looking for more
               | quickly. That's something we wouldn't have known if we
               | didn't have a commitment to watch people work._"
               | 
               | - https://docs.microsoft.com/en-
               | us/archive/blogs/jensenh/be-wi...
               | 
               | > " _One of the concepts behind the Ribbon is that it 's
               | the one and only place to look for functionality in the
               | product. If you want to look through Word 2003 to find an
               | unfamiliar command, you need to look through 3 levels of
               | hierarchical menus, open up 31 toolbars and peruse about
               | 20 Task Panes. It's hard to formulate a "hunting"
               | strategy to find the thing you're looking for because
               | there's no logical path through all of the UI.
               | 
               | > Office "12" consolidates all of the entry points into
               | one place: the Ribbon. So if you're trying to find a
               | feature and don't know where it is, the scope of your
               | search is drastically reduced. Click on the leftmost tab,
               | and click across the tabs until you reach the end. That
               | it. It's either there or it's not--there are no other
               | "rocks" to look under, no other places we've hidden
               | functionality. We've found in early tests that people
               | find it easier to discover how to do new things in the
               | Ribbon, and they're more apt to explore the UI looking
               | for better ways to get things done._"
               | 
               | Testing showed that people found the Ribbon easier, found
               | more things, and were more willing to explore it. -
               | https://docs.microsoft.com/en-
               | us/archive/blogs/jensenh/enter...
               | 
               | > "* Back in the olden days of designing software at
               | Microsoft (say, pre-2003), design decisions were mostly
               | supported by guesswork. [...] How much data have we
               | collected? [in the Customer Experience opt-in program]
               | About 1.3 billion sessions since we shipped Office 2003
               | (each session contains all the data points over a certain
               | fixed time period.) [...] one of the biggest reasons that
               | we decided to do the new user interface for Office 12 is
               | simply that, for the first time, we have the data we need
               | to make intelligent decisions.*"
               | 
               | - https://docs.microsoft.com/en-
               | us/archive/blogs/jensenh/insid...
               | 
               | And that's not even from the design blog, which appears
               | to be offline and not in the wayback machine.
               | 
               | Totally wrong about people finding menus easier, totally
               | wrong about there being no evidence based design behind
               | the ribbon.
        
               | strbean wrote:
               | > It's either there or it's not--there are no other
               | "rocks" to look under
               | 
               | Nit pick on this quote: every time I've used the ribbon,
               | I need features that have been collapsed into a "more"
               | list (hamburger menu?) for that section of the ribbon.
               | 
               | Also:
               | 
               | > you need to look through 3 levels of hierarchical
               | menus, open up 31 toolbars and peruse about 20 Task
               | Panes.
               | 
               | I'm really dubious that the ribbon is better in this
               | regard. Those menus still exist, and I end up falling
               | back to them with some regularity after searching the
               | ribbons and not finding what I want (perhaps it is hidden
               | in a hamburger menu). Furthermore, each option in the
               | ribbon takes up far more screen real estate than an item
               | in the drop down menu, and there are sub-dialogs still
               | abound.
        
               | 6510 wrote:
               | I really love good UI design and I'm convinced I don't
               | have what it takes but I do keep seeing arguments and
               | interfaces that seem quite weird to me. I would do it
               | like this:
               | 
               | The desire to keep the document (or whatever it is)
               | worked at on the screen during the "hunt" I consider a
               | mistake. When mixing paint on a pallet the eyes are
               | focused on what you are doing. You might want to look up
               | to the canvas and back down again several times but there
               | is never a need to do both.
               | 
               | I also feel drop down menus are a mistake. There (imho)
               | should be a key on the keyboard to bring up the "hunting"
               | screen (perhaps one that can be panned to the left right
               | top and bottom with the arrow keys) and every "button" on
               | that screen should be visually mapped to a key
               | combination. F keys are great for this. First F key for
               | the "button" group, second F key to pick one or a 3rd for
               | 12 x 12 x 12 options.
               | 
               | When folder trees stop working because you have to much
               | in them you should do tags (in addition) that can hold
               | duplicates of the functionality. Then when tags also fail
               | to scale you need a search feature. Each interface
               | "button" or group should have a lot of hidden text by
               | which it can be found. Typing cursive should highlight
               | the italics "button".
               | 
               | It would definitely become a big mess but my gut says it
               | can be sorted out and be equally accessible to people
               | using it every day and first time or rarely users.
        
               | egypturnash wrote:
               | I'm an artist who works mostly digitally. When I am
               | mixing colors I have the color dialog right there on the
               | screen next to the art, with my changes being reflected
               | live. How does this color work with the rest of the work?
               | That's what's important.
               | 
               | The only reason traditional artists use a palette far
               | away from their art for their paint is because that works
               | in the physical world. Mixing my colors right next to my
               | virtual canvas is a huge speed-up compared to painting a
               | ton of thumbnails with different colors.
        
               | woah wrote:
               | There's never any shortage of cranky commenters on HN
               | with eloquently written 4 paragraph posts about how some
               | complicated interface from 1993 is the pinnacle of
               | computing productivity, demanding peer reviewed studies
               | to the contrary.
        
               | fgonzag wrote:
               | I mean, you could argue that some complicated interfaces
               | like VIM's modal editing are the pinnacle of productivity
               | for power users.
               | 
               | But power users and ordinary user's needs are world's
               | apart, and the office suites have to cater to both of
               | them. Thus the deep divide.
        
             | coliveira wrote:
             | Yes, the ribbon is a futile exercise. I'm pretty sure 90%
             | of the people don't know how to use it, and the ones who
             | know don't remember where things are. In this sense, menus
             | are much more successful interface, at least you know where
             | things might be. And in fact, when I use MS Word I first
             | try to find things in the menu, and only reach for the
             | ribbon for items I already know from previous experience.
        
               | ModernMech wrote:
               | I don't understand this criticism. The layout seems
               | logical to me. If you want to insert something, go to the
               | "Insert" tab. If you want page design options, go to the
               | "Design" tab. What's so inscrutable?
        
               | coliveira wrote:
               | There are plenty of problems. In the Mac, for example,
               | menus are discoverable because you can go to
               | "help->seach" and type what you're looking for. This
               | cannot be easily done with the ribbon. Moreover, once you
               | have a clue that you're looking for an "insert" option,
               | you still need to search around in the ribbon, since
               | there is no logic for where the option might be hiding. A
               | menu you can read from top to bottom, but a ribbon you
               | need to scan from left to right and top to bottom, making
               | it much harder to use.
        
         | syberspace wrote:
         | With teaching UI you breed the class of people who will shout
         | the loudest when something changes. Teaching your parents that
         | "the internet" is the blue icon in the taskbar will teach them
         | to call you when microsoft decides to install chromium-edge on
         | their machine because "the internet is gone". Don't teach
         | anyone how to use a specific UI, teach the concepts that made
         | the UI look the way it does. And with that anyone will be able
         | to transfer that knowledge to a slightly different looking UI
         | without much of a problem.
        
           | ghaff wrote:
           | >Don't teach anyone how to use a specific UI, teach the
           | concepts that made the UI look the way it does.
           | 
           | With all due respect, good luck with that. A lot of people
           | aren't interested in learning about file systems or how DNS
           | operates. They want to know what button to order from Amazon.
        
             | u801e wrote:
             | > A lot of people aren't interested in learning about file
             | systems or how DNS operates. They want to know what button
             | to order from Amazon.
             | 
             | That's like saying people aren't interested in learning how
             | to use a phonebook or how to call directory assistance.
             | They just want to know who to talk to so they can order
             | what they want from Sears.
        
               | ghaff wrote:
               | And by and large people learn the bare minimum needed in
               | order to do those things. Certainly most of us have a
               | pretty vague notion of what all exactly happens behind
               | the scenes when we dial a phone. If the call doesn't go
               | through as planned we might have some idea that the cell
               | reception is bad or something like that. But we're
               | probably not in a position to debug what's wrong in any
               | significant way.
        
               | satvikpendem wrote:
               | That's exactly true. People don't care about the means,
               | only the ends.
        
               | sidlls wrote:
               | How so? I don't understand this analogy at all. UI/UX
               | design changes frequently involves changing the
               | appearance and possibly location and even functionality
               | of familiar things. If we changed the lettering in a
               | phonebook, or even merely on the cover, to be, say,
               | klingon font, we shouldn't expect the typical user to
               | reach for that phonebook, yet essentially what the GP is
               | suggesting is that it's sufficient for a user to
               | understand the "phonebook concept" and users can learn
               | the implementation details trivially based on that.
        
               | u801e wrote:
               | > I don't understand this analogy at all. UI/UX design
               | changes frequently involves changing the appearance and
               | possibly location and even functionality of familiar
               | things.
               | 
               | And that's the fundamental problem because that doesn't
               | take into account people who are familiar with how a
               | particular application works. For example, if you compare
               | a tape recorder, VCR, a DVD player, and a streaming
               | service where you can play, pause, forward or rewind,
               | it's essentially the same interface and that has been the
               | case since the '70s.
               | 
               | It's similar to dialing a phone with a touch-tone system
               | versus dialing a number on a smartphone (other than
               | having to press a call button). The only major change in
               | the UI was when the transition between rotary dial to
               | touch-tone took place. Automobiles are another example
               | (placement of the brake, accelerator, shifter, turn
               | signal stalk, headlamp controls, etc (though things do
               | differ from model to model to some extent).
               | 
               | So why do we keep changing the interface of computer
               | applications every so often such that proficient users
               | have to relearn how to do things? The reason appears to
               | be that we're chasing a goal of making the UI more
               | intuitive so that someone who hasn't used it before can
               | figure it out, but that never seems to happen.
               | 
               | But, if people just learn how to use the existing UI,
               | then they can use the application and other applications
               | like it because of a standard interface.
               | 
               | > If we changed the lettering in a phonebook, or even
               | merely on the cover, to be, say, klingon font, we
               | shouldn't expect the typical user to reach for that
               | phonebook, yet essentially what the GP is suggesting is
               | that it's sufficient for a user to understand the
               | "phonebook concept" and users can learn the
               | implementation details trivially based on that.
               | 
               | A more accurate analogy would be to change the order of
               | the listings in the phonebook to start from most common
               | names and end in least common ones instead of being in
               | alphabetical order because of the belief it would help
               | new users find the information they're looking for faster
               | compared to the traditional interface.
        
           | setzer22 wrote:
           | Sometimes the views you see here are extremely biased. It's
           | normal, we use computers all day, we are experts. We learn
           | and adapt.
           | 
           | For some people, a computer is just another tool they've been
           | recently forced to use in order to live in society (in many
           | countries, you cannot longer reallistically do your taxes
           | without a computer for instance).
           | 
           | As programmers, and especially those who work in UI/UX
           | design, we owe some respect to those people, because those
           | who take the extra effort to learn a radically new technology
           | at an elderly age, are completely, utterly confused when
           | companies decide to move stuff around just for the sake of it
           | (or as a result of A/B testing?).
           | 
           | And yes, sometimes the only way I've been able to teach
           | people how to operate a computer is by literally describing
           | the UI and the icons. In my experience, finding a good way to
           | teach via fundamentals to someome who doesn't care is
           | extremely difficult. And believe me that I've tried it many
           | times.
           | 
           | OTOH, note that none of my points apply to early education
           | (school). In that case, I completely agree we need to teach
           | the fundamentals, not UI.
        
         | bane wrote:
         | Next thing you know they'll start insist on adding lowercase
         | characters to the character set and forcing us to use color
         | displays and Arabic numerals instead of good old fashioned
         | Roman ones!
        
         | spystath wrote:
         | It's common occurrence having software dismissed as second rate
         | because it's "ugly" or non-conforming to current design trends.
         | Although form and function should enhance each other we've now
         | reached a point where changes to form actively harm function.
         | Toolbars are gone, menus are gone, icons are abstract outlines
         | of what they represent, discoverability in GUI applications is
         | hampered. I can find quite a few examples of applications both
         | mobile and desktop that have become increasingly frustrating to
         | use for no benefit whatsoever. "Where has this button gone? I'm
         | sure it was here before"; "Oh I need to click the nondescript
         | three-bullet button, then tap actions and there it is!"; "But
         | the colours are now nice". Especially in a productivity tool
         | I'd rather not have the interface change every other release
         | because it's "ugly" by some abstract metric. Although I believe
         | the ribbon turned out to be a decent design I'm fairly certain
         | that wouldn't have been the case if Microsoft had changed again
         | to something completely different within a release.
         | 
         | So, yeah... Please give me ugly but predictable interfaces.
        
         | whytaka wrote:
         | > Consistency is worth so much more than fad-chasing.
         | 
         | Consider consistency across applications though. People like
         | conformity.
        
         | helixhelix wrote:
         | That wasn't to make you memorise a GUI but to make you
         | understand the connections between visual indication and
         | concealed action.
         | 
         | Without "fad chasing" (which is a sunk cost, a week every few
         | years of pro graphics design), without even copying microsoft
         | office's layout, you are losing out on new users. Why would
         | anyone use libre office because it's open source rather than
         | being a better functioning product that is more pleasurable to
         | use (and look at)?
        
         | solarkraft wrote:
         | While I somewhat get what you mean (and hate ribbbons), the
         | Office UI is just way less crappy than LibreOffice's. It has
         | smooth scrolling, some animated state, and they're at least
         | trying to get rid of some visual and semantic cruft, so it's a
         | lot less of a pain to use than LibreOffice.
         | 
         | Of course progress sometimes means breaking changes, software
         | in general and especially LibreOffice is nowhere near a point
         | at which we can afford to stop improving. It's not about
         | changing things for the sake of changing things, it's about
         | making things less painful (and hopefully ultimately
         | delightful) to use.
        
         | baddox wrote:
         | What's so undesirable about teaching some technology in school
         | and that technology changing over the years? Heck, I took
         | computer hardware vocational classes in high school, and we
         | learned about ISA, ATA, and PCMCIA. I would never bemoan
         | _either_ learning those things _or_ those things changing. It's
         | not like that learning was made useless when the technology
         | changed.
        
         | [deleted]
        
         | maple3142 wrote:
         | I think it is simply whether you are used to them only. My
         | first time using Office is Offline 2007, the first Office with
         | ribbons. When I want to use "old" UI in Office 2003 or
         | LibreOffice(turning off ribbon), I also have problem finding
         | the feature I want.
        
         | kumarvvr wrote:
         | The ribbon interface is one of the best things to happen to
         | office.
         | 
         | It was horrible to use before that.
         | 
         | For an app as complex and feature rich as word or excel, the
         | ribbon interface is a great way to organise commands.
         | 
         | Not to mention context specific menu tabs.
         | 
         | Especially in Powerpoint, my productivity has increased
         | tremendously. I just create a table and automatically go to the
         | last tab to format it.
        
           | einpoklum wrote:
           | > The ribbon interface is one of the best things to happen to
           | office. It was horrible to use before that.
           | 
           | Says who? Do you have any UI/UX study to back up that claim?
           | Most of us on this page seem to believe the opposite is true.
           | 
           | > For an app as complex and feature rich as word or excel,
           | the ribbon interface is a great way to organise commands.
           | 
           | Exactly the opposite. That is, a ribbon _may_ be relevant to
           | a feature-poor application, but much less so to a feature-
           | rich application.
           | 
           | > my productivity has increased tremendously. I just create a
           | table and automatically go to the last tab to format it.
           | 
           | You're conflating context-sensitive UI changes with the use
           | of ribbons. That's a different argument. Also remember that
           | if a Table toolbar or sidebar appears, you can have the same
           | effect - better perhaps - without ribbons.
           | 
           | For an app as complex and feature rich as word or excel, the
           | ribbon interface is a great way to organise commands.
           | 
           | Not to mention context specific menu tabs.
           | 
           | Especially in Powerpoint, my productivity has increased
           | tremendously. I just create a table and automatically go to
           | the last tab to format it.
        
           | andyjohnson0 wrote:
           | > For an app as complex and feature rich as word or excel,
           | the ribbon interface is a great way to organise commands.
           | 
           | With some reluctance, I agree with you. But it does bother me
           | that I rarely use much of that complexity, while still being
           | required to engage with a UI that seems mostly designed
           | around hiding things that I don't need anyway. I wish there
           | was a way to use the Office apps with a simplified feature
           | set. Of course, I understand why not: everyone's essential
           | features are different. So I carry on poking at ribbons
           | looking for things.
        
             | kumarvvr wrote:
             | That is a by-product, and a testament, to the complexity of
             | the software.
             | 
             | Take Word. It has millions of users around the world. And
             | everyone of them uses at most a _different_ 20% set of the
             | full features 80% of the time.
             | 
             | But, it's only one software. It has to satisfy everyone.
             | 
             | So you end up with a reasonably complex UI that everyone
             | has to bear.
             | 
             | However, you can customize it, and I wish there was more
             | documentation and more effort put into customization of the
             | menus.
             | 
             | I mean, let there be a menu customization system that is
             | fully drag and drop, rather than the clunky stuff presently
             | there. It would be a game changer.
        
         | jklinger410 wrote:
         | The only thing I want LibreOffice's UI to do is get the fuck
         | out of my way.
        
         | CivBase wrote:
         | I believe schools are mostly wrong in their computer education
         | approach. The purpose and functions of MS Word (and most word
         | processors for that matter) have not changed significantly in
         | the last couple decades, despite the change of paint. Schools
         | should be focused on teaching people what common applications
         | are for and what they are capable of - not which buttons to
         | press to perform specific tasks.
        
         | agumonkey wrote:
         | I 99% agree with you, except that I believe LibreOffice is not
         | just old, it's subtly bad. I didn't notice it before but it's
         | too adhoc, just too laggy, just too crummy at times. It lack
         | tastes, consistency and responsiveness that you got even in
         | office 2003.
         | 
         | I wish LO to improve everything, they came from far and did a
         | lot. But it's not enough.. kinda like blender 2.7 to 2.8.
        
           | this_user wrote:
           | It's not just slow, but just the subtle things in how it
           | behaves. For instance, try navigating a spreadsheet in LO
           | with only the keyboard. It's super annoying. Then try the
           | same thing in, say, Google Sheets, and it does exactly what
           | you think it should do. And that is a huge difference in
           | terms of UX and productivity.
        
           | zucker42 wrote:
           | Isn't Blender 2.7 to 2.8 widely considered a successful
           | redesign? Blender is experiencing continuing and dramatic
           | industry support. I've heard Blender is comparable to the
           | proprietary alternatives.
           | 
           | I've not used Blender much though.
        
             | agumonkey wrote:
             | Oh sorry, bad phrasing, I meant right now LO is stuck at
             | blender 2.7 and needs a 2.8-like push.
        
         | 1123581321 wrote:
         | I also took a pre-ribbon exam for Word in high school, and I've
         | had no trouble applying those concepts to successive versions,
         | even though I've never been a heavy user. I dare say most
         | software doesn't change quickly enough for intensive early use
         | to become totally irrelevant.
        
         | [deleted]
        
         | signal11 wrote:
         | > Consistency is worth so much more than fad-chasing. Learning
         | something is more worthwhile if you are able to trust that it
         | won't change underneath you.
         | 
         | Almost anything could be described as a fad. Interactive
         | computers were seen as a fad once. Punched cards were good
         | enough! The command line was good enough!
         | 
         | For complex applications (roughly defined as, lots of nested
         | menus), the ribbon UI is an improvement as it surfaces more
         | features. In itself it's an evolution of the customized toolbar
         | approach - there's plenty of UX research that showed that most
         | people only had the standard toolbars. (Office still does offer
         | a context sensitive "toolbar").
         | 
         | > we had an exam where we got a printed out page and had to
         | reproduce it in an hour. This was supposed to be fundamental
         | computer knowledge like learning to type.
         | 
         | I'm hoping this didn't mandate a particular program, but even
         | assuming it did -- Microsoft Word's basic shortcuts all still
         | work exactly like in 1995. The common toolbar buttons (bold,
         | italic, lists, etc) are in the same place. Even the original
         | keyboard shortcuts for deeply nested menus (e.g. Alt D F F, in
         | Excel, for showing the filter UI, i.e., the old 'autofilter'
         | command) still work.
         | 
         | So where is the problem exactly?
        
           | pbhjpbhj wrote:
           | >Almost anything could be described as a fad. //
           | 
           | I think the key thing here is that MS Word had the features
           | most people need back in Win3 days (possibly earlier?).
           | 
           | There's stuff you want to do that punch cards don't allow, eg
           | duplicate a program virtually; but there's not stuff people
           | wanted to do that menu based wordprocessor UI prevented.
           | 
           | Ribbons fine, but no advance for me over menus, on balance I
           | prefer menus but that might just be familiarity and age.
        
             | signal11 wrote:
             | > I think the key thing here is that MS Word had the
             | features most people need back in Win3 days (possibly
             | earlier?).
             | 
             | That's a very narrow view of what people need. Children at
             | home these days "type" essays into Word by dictating _as a
             | first-party feature_. This is a pretty recent step forward
             | -- in the past it used to be a very expensive third-party
             | add-on with much less accuracy.
             | 
             | Good, scalable multi-user document editing has changed the
             | way students and even workers take notes in classrooms and
             | workshops. Again, a fairly recent phenomenon (although Word
             | still isn't as good as Google Docs here -- c'mon Microsoft,
             | keep up).
        
         | rsa25519 wrote:
         | > Learning something is more worthwhile if you are able to
         | trust that it won't change underneath you.
         | 
         | I think there is something even deeper than this. The usability
         | of UI is directly proportional to quality of users' mental
         | model of what the application's doing.
         | 
         | Minimalism can be helpful for removing the "magic." I like the
         | way Google Docs has evolved their UI. They started matching the
         | feature set of desktop applications. Slowly, they have removed
         | and simplified features, leading to a beautifully minimal yet
         | powerful interface for typesetting and writing documents.
        
         | u801e wrote:
         | > I still have the same keyboard layout as back then but MS
         | Office now has some janky "ribbon interface" which bears no
         | resemblance to how it used to be.
         | 
         | This is a general pattern for GUIs as of late. It changes every
         | so often until the point where if you haven't used the software
         | in a while, you no longer know how to access a particular
         | function via the GUI interface.
         | 
         | For example, web browsers used to have the standard drop down
         | menus (file, edit, etc). If I want to view page source, the
         | option would probably be under the view option and titled
         | appropriately. These days, I have no idea where to find it, but
         | at least I still know the keyboard shortcut to do the same
         | thing and that hasn't changed at least.
        
         | criddell wrote:
         | > It's weird to me that people complain over "old and ugly"
         | interfaces.
         | 
         | You might be interested in checking out the work of Donald
         | Norman. He makes a great case that attractive things work
         | better. _Old_ isn 't necessarily a problem, but _ugly_ is.
         | 
         | https://jnd.org/emotion_design_attractive_things_work_better...
        
           | Andrex wrote:
           | This seems intuitive enough to me but years on HN have let me
           | know it's a rare opinion, at least among developers.
        
         | analog31 wrote:
         | My kids are recent high school graduates. When they were in
         | grade school, they learned MS Office. They easily picked up the
         | newer stuff as it has come along, and at the same time, the
         | schools have gotten a lot more flexible. It just wasn't a
         | problem. Today they use Google Docs or whatever.
         | 
         | At my workplace, I see gradually declining use of any kind of
         | word processing. Folks just edit in the e-mail or chat editor.
         | One colleague makes video blogs.
         | 
         | Word processing seems to remain, largely for documents that
         | will never be read, such as HR announcements and dissertations.
         | ;-)
         | 
         | I've written lengthy documents in the chat editor, and have
         | discovered to my great surprise and pleasure, that people
         | actually read them. One thing that seems to be important is for
         | people to be able to read things easily on their phones.
        
         | setzer22 wrote:
         | I think this problem is not at all exclusive to propietary
         | software. Take blender, for example. I spent quite a bit of
         | time learning all the bits of the interface 5+ years ago. When
         | I tried to go back, the software UI had changed so much that
         | basically most of my knowledge and muscle memory is now
         | worthless, having to google how to do every tiny operation. And
         | this is not yhe first "huge overhaul" of the UI and keybindings
         | they've made.
         | 
         | And it's not like you can easily get an old version of blender
         | and make it work just because it's free software. Leaving aside
         | the fact that I'd be missing out on newer features, system
         | libraries get updated and at some point the old version stops
         | working with a random crash. Then you need to start compiling
         | from source and basically maintaining your own fork.
         | 
         | IMO this is what happens with large enough pieces of software
         | where the devs care more about increasing adoption in spite of
         | any happy existing users.
         | 
         | Sorry for the blender micro-rant, they are doing a great job.
         | But still I felt it was the perfect example of microsoft-y
         | behaviour in free software land
        
           | baddox wrote:
           | I just don't think the specific way to do each operation in
           | the UI is an essential part of Blender. Anyone using it
           | professionally or even as a serious hobby will pick up on UI
           | changes quickly. The real work you do on Blender is the
           | actual art, not just manipulating menus and buttons.
        
             | setzer22 wrote:
             | No offense intended, but isn't the real work you do in MS
             | Office creating documents? Software is never about
             | manipulating menus and buttons _per-se_.
        
           | cycloptic wrote:
           | It seems unrealistic to want new features but also be against
           | any kind of refactoring or efforts to bring in new users. As
           | you have found, it's time-consuming to backport things and
           | the people who actually want that are not usually willing to
           | do it. Probably because it doesn't bring in new users and
           | therefore makes no money. Free software really doesn't change
           | anything abut this, projects that want to become popular
           | still need to prioritize growth.
        
           | chrismorgan wrote:
           | Meanwhile, I'm a prospective Blender user, and I hear it's
           | _waaaaay_ better from 2.80, so that for various things where
           | I might have used another program or given up and used
           | nothing I would now be very likely to use Blender. It's
           | always a balancing act: satisfying existing users, against
           | genuine improvement that will make it better for new users
           | and existing users that put in the effort to learn the new
           | way.
        
             | dpwm wrote:
             | Blender is way better since 2.80 imho. I have been an a
             | blender user since about 2005. I find 2.80 improved the UI
             | considerably. For me it was well worth the little effort I
             | had to put in.
        
         | zzo38computer wrote:
         | While Microsoft has changed a lot of stuff, the keyboard
         | commands in Windows and MS Office have remained mostly
         | consistent in my experience, so when trying to work on someone
         | else's computer, some things I could still figure out easily
         | enough even though the system seems different. This could be
         | done just as well in free software projects too (some of which
         | already do, I think).
         | 
         | (However, for my own stuff, and on my own computer, I use
         | neither MS Office nor LibreOffice nor other similar software,
         | since I do not need them; I can use plain text, I can use TeX,
         | I can use PostScript code (with Ghostscript), and whatever.)
        
         | wwright wrote:
         | I wonder what people who have spent their adult life studying
         | and implementing UI/UX think about it.
        
         | stefankeys wrote:
         | Just use LaTex with Vim for documents if the org you work at
         | allows it.
        
           | _emacsomancer_ wrote:
           | I find Emacs with AUCTeX to be the ideal TeX environment, but
           | at least Vim is a sane environment. Word processors in
           | general I find a very user-hostile environment for creation.
        
         | ubermonkey wrote:
         | MSFT had reason to believe that the Ribbon was more accessible
         | and discoverable to users than the old menu structure. I was
         | dubious at the time, but since the shift I have come to believe
         | that they are correct. I think the Ribbon is better for the
         | vast majority of users.
         | 
         | Interfaces shouldn't be changed for no good reason -- and MSFT
         | is certainly guilty of chasing fads or tweaks without a clear
         | benefit, too, in other areas -- but neither should an interface
         | be frozen in amber if a better idea comes along.
         | 
         | (Also remember that mass market software isn't designed for
         | people who post on HN.)
        
           | throw_m239339 wrote:
           | > MSFT had reason to believe that the Ribbon was more
           | accessible and discoverable to users than the old menu
           | structure. I was dubious at the time, but since the shift I
           | have come to believe that they are correct. I think the
           | Ribbon is better for the vast majority of users.
           | 
           | Microsoft also removed the start menu on Windows once and
           | everybody hated it. Sometimes, MSFT is wrong.
        
         | goto11 wrote:
         | The ribbon interface it not just a "fad", it is a clear UI
         | improvement since it removes a level of indirection.
         | 
         | If you wanted to see how a font looked in the classic Word UI,
         | you highlighted a text and selected a font from the dropdown.
         | When the dropdown was changed to show the actual font, it was
         | the first step towards the ribbon, where the UI generally shows
         | the actual effect of the options.
         | 
         | Programmers does not understand this difference, since they are
         | used to work on abstraction levels removed from the actual
         | output. So the ribbon seem like a fad just like the mouse and
         | icons was seen as a fad by many developers back in the day.
         | ("Why don't people just learn LaTeX?")
        
           | TheChaplain wrote:
           | I disagree.
           | 
           | The number of times I had to use "Tell me what you want to
           | do"-field is on a stupid level compared to the rich toolbar
           | and extensive menus that existed pre-2007.
        
             | XorNot wrote:
             | I mean ironically that's actually a much better solution -
             | I love Jetbrains "search everywhere" field in Idea to find
             | specific commands quickly.
             | 
             | So why in the heck the ribbon even needs to exist is
             | baffling - just make a command search/command line input,
             | and then if it's literally on a toolbar on screen,
             | highlight it for me (configurably) so I as a new user know
             | what to click on next time.
             | 
             | The ribbon is just somehow, always exactly wrong.
        
           | red_admiral wrote:
           | I don't think the ribbon itself is a bad idea, but I
           | absolutely hate the following two things:
           | 
           | 1. Latency. When you click a dropdown, the whole interface
           | can freeze for several seconds while Word presumably renders
           | the menu or something. I can just about understand that for
           | the fonts menu, but for the "bullets and enumerations"
           | dropdown it's just plain bad.
           | 
           | 2. Things moving around in the ribbon because Microsoft
           | decided to push an auto-update to include some new search
           | with bing or "data insights" feature.
        
             | ocdtrekkie wrote:
             | I think they've improved it a lot since then, but I
             | remember the Fonts menu getting incrementally slower as you
             | piled more fonts into your system. At one time I think it
             | actually held up Word loading entirely.
        
         | pwthornton wrote:
         | A good interface should not need to be learned. Everyday new
         | people are born that have never used a bad interface before.
         | There is no justification for keeping bad interfaces around
         | just because you can learn them.
         | 
         | Interfaces that are hard to learn are also hard to recall.
         | These lead to mistakes.
        
         | bluGill wrote:
         | Your school was wrong to teach any program. Ui follows fads and
         | always will. Thus you need to learn how to use any ui that
         | might come.
        
           | slfnflctd wrote:
           | I agree with this, but it was far less clear in the 90s. I
           | think a lot of people (myself included) were expecting/hoping
           | that UIs in productivity software were converging on some
           | sort of finished design or standard that there wouldn't be
           | much reason to monkey around with.
           | 
           | MS Office programs - and many other proprietary software
           | titles - were taught not only in many schools, but also in
           | various vocational programs. You could get 'certified' in
           | having 'mastered' a particular UI, and you expected that
           | knowledge to continue to be useful for years. Seems quaint
           | now, but there were some nice things about it. A carpenter
           | doesn't expect their saws & hammers to radically morph every
           | product cycle.
        
             | bluGill wrote:
             | In the 90s word was still trying to take the crown from
             | word perfect. Everyone knew guis were the future, but the F
             | Keys in word perfect were important to know.
        
           | tester34 wrote:
           | I don't think so, but I also don't think that it's going to
           | be popular opinion around foss/computer people
           | 
           | MS Office software is used around shittton of workplaces and
           | from time to time in day-to-day life, so making people
           | somewhat proficent at it is good for everybody except MS
           | competitors.
           | 
           | I'm not sure what do you mean by teaching "UI" - they teach
           | how to get things done with given software.
        
           | acomjean wrote:
           | It's hard. I learned a lot of programs (some that don't
           | exist) autocad and lotus 123. Some of the principals of
           | spreadsheets and vector programs I remember to this day. But
           | having hands on with the software certainly helped learn it.
        
         | jl6 wrote:
         | I used to feel that way about the ribbon, but I quickly got
         | used to it and now consider it an improvement.
         | 
         | What I've never got used to is the flattening of the UI in
         | versions 2013+.
        
           | ghaff wrote:
           | I never loved the ribbon and I suspect that Microsoft
           | underestimated how disruptive the change was for a lot of
           | people. However, I saw a presentation by one of the lead
           | designers around the time that it was introduced and he
           | certainly made a good case for how the older interface had
           | accumulated way too much cruft.
           | 
           | ADDED: Ah, this is probably it:
           | https://www.youtube.com/watch?v=Tl9kD693ie4
           | 
           | (That said, MS Office in general had been loaded with so many
           | functions that 1% of users used but that were absolutely
           | essential to some 1% that it's something of a mess anyway.
           | It's one reason I prefer the relative simplicity of GSuite
           | these days.)
        
             | zeveb wrote:
             | > I saw a presentation by one of the lead designers around
             | the time that it was introduced and he certainly made a
             | good case for how the older interface had accumulated way
             | too much cruft.
             | 
             | I have also seen well-intentioned arguments for why Clippy
             | was a good idea ... but he wasn't.
             | 
             | To this day I miss the Word 5.1 on Macintosh System 7. That
             | was more-or-less the Platonic ideal of a word processor;
             | it's been all downhill since.
        
               | ocdtrekkie wrote:
               | Clippy was literally the precursor of things like Alexa
               | and Siri today. The technology wasn't there to back it,
               | but the idea of an anthropomorphic assistant has
               | literally come around to the mainstream today.
        
       | jaxr wrote:
       | I don't mind LibreOffice's interface in general. Only a sublime
       | style Ctrl+p find would make a huge difference. That alone would
       | put it's interface on top of MS office in my opinion.
        
       | beezle wrote:
       | So much talk about UI this and that - how about leaving UI and
       | feature set alone and instead focus on speed and memory foot
       | print?
       | 
       | Though recent versions are better, it still feels slow compared
       | to Office.
        
       | einpoklum wrote:
       | The Document Foundation should - IMHO - employ a more nuanced,
       | and "deeper", community funding effort. Even though, when
       | downloading it, we see a payment link - there is almost no
       | motivation to press it:
       | 
       | 1. We are in a hurry to go on with the download.
       | 
       | 2. It's called a "donation" - which it isn't. It's support for
       | the project, financing further development and bug removal, and
       | should be presented that way.
       | 
       | 3. We have zero information about the situation The Document
       | Foundation is in, what it needs money for, what its income stream
       | look like and why, etc. I think Thunderbird
       | (https://www.thunderbird.net/) has been doing a better job in
       | that respect.
       | 
       | 4. There doesn't seem to be an effort to encourage or even make-
       | it-easy-for users (corporate or individual) to engage in
       | community activity, of the kind that increases commitment to the
       | project and also awareness to the importance of supporting the
       | project financially.
       | 
       | ------------------------
       | 
       | Also - please consider actually supporting both projects I
       | mentioned, financially:
       | 
       | * LibreOffice: https://www.libreoffice.org/donate/
       | 
       | * Thunderbird: https://give.thunderbird.net/en-US/
       | 
       | and consider doing some volunteer QA work on LibreOffice by
       | reporting bugs or even getting into the code. I, particularly, am
       | very involved with Right-to-Left, Hebrew and some Arabic language
       | issues.
        
       | mgbmtl wrote:
       | I hate to rant, but there is a weird sense of entitlement in many
       | comments. An assumption that software should "just work", be
       | completely bug free, have the best design, have developers
       | quickly responding to bug reports, etc, while giving away the
       | product for free.
       | 
       | I might not use an office suite very often, but when I do, I'm
       | grateful it exists and is free/libre. Some orgs (gov, companies,
       | service providers/resellers) do rely on LibreOffice, and they
       | should really make sure that core developers can keep on going.
       | 
       | (I work for a free software service provider/reseller and core
       | developer, this comes up regularly)
        
         | ThrowawayR2 wrote:
         | In the early days, one of the things that was heavily hyped by
         | FOSS advocates to drive adoption was the "free as in beer"
         | aspect. It worked but, unsurprisingly, it resulted in a large
         | userbase that only cared that the free beer kept flowing and
         | nothing else about the FOSS philosophy nor contributing.
        
         | ComodoHacker wrote:
         | On the other hand, the idea of FOSS is to put effort of a few
         | for the benefit of them and many more others, a positive sum
         | game.
         | 
         | In some cases this idea is able to deliver, in others it isn't.
         | But the expectations of having a working, maintained and free
         | product are justified to a degree.
        
         | lbwtaylor wrote:
         | I think there is a quasi-unique problem with Libreoffice.
         | People love Word and Excel, in ways they don't Windows and
         | other pieces of software that compete with FOSS.
         | 
         | Those two programs are so well polished, user-friendly and
         | powerful, and are what so many people are trained on, that it
         | can be rough transition to LibreOffice.
        
         | genidoi wrote:
         | This is the de facto complaint of open source software, and
         | initially I thought the entitlement can really only be
         | explained by laziness, after all why don't people just bother
         | to read the source code and contribute the feature they want?
         | 
         | But then I realized its way way more rudimentary than that. A
         | substantial amount of software developers struggle w/
         | interpersonal communication skills, and so often what may have
         | been intended as a polite feature suggestion came across as
         | entitlement, if not bewilderment that a feature doesn't exist
         | through a poor choice of words combined with a lack of empathy
         | that we see everywhere throughout the internet anyway.
        
           | danans wrote:
           | > why don't people just bother to read the source code and
           | contribute the feature they want?
           | 
           | It is a bit far fetched to expect non programmer users to
           | read the source code, much less contribute the feature (i.e.
           | from requirements gathering to feasibility analysis, to
           | design, implementation, testing, and release) isn't it?
           | 
           | That is the kind of work that only a compensated team would
           | do, especially and something as complex as an office
           | productivity suite. In other nonprofit areas, your
           | organizations doing work rely on charitable contributions
           | from donors who share the same interests. Until such a time
           | that such donors exist, it's hard to see how the development
           | model is funded.
           | 
           | > A substantial amount of software developers struggle w/
           | interpersonal communication skills, and so often what may
           | have been intended as a polite feature suggestion came across
           | as entitlement
           | 
           | They might have interpersonal issues, but it seems like the
           | deeper issue here is more with the incentive model, not with
           | the developers' personality traits.
        
         | einpoklum wrote:
         | Well, I believe that FOSS software should "just work", but also
         | that we should "just support it" if we use it - with decent bug
         | reporting always, with QA work if we can spare a bit of time,
         | with coding if we know how and can spare more time, and with
         | some money if we're not poor.
         | 
         | So, I guess I believe in "mutual entitlement".
        
         | stefankeys wrote:
         | To be fair there is simple free open source software that just
         | works, like vim. It is just that people should understand that
         | with complicated and necessarily bloated software which does a
         | lot of things major bugs are inevitable basically fate.
        
       | simion314 wrote:
       | About people hating change, in my IDE an update renamed a menu
       | from "revert" to "Rollback" , for a while I had issues finding
       | this menu because my brain was searching for the old text and
       | just skipping over the new one.
       | 
       | Is it my fault that change causes productivity loss? Should we
       | take a pause and train ourselves after each software/webpage does
       | a change?
        
       | inanutshellus wrote:
       | Every time I open LibreOffice and see the loading logo... I'm
       | amazed it's free software.
       | 
       | I'm thankful to everyone that has contributed to it.
        
       | eeereerews wrote:
       | > Another pathology is that there are companies who ship
       | LibreOffice, often claiming support, but then file all their
       | tickets up-stream and hope they are fixed for free.
       | 
       | Lmao... but thinking again, given the average user's bug-filing
       | abilities, a professional bug-filer might actually be useful.
        
         | buovjaga wrote:
         | Indeed. I created this initiative some time ago, but sadly have
         | not been able to get folks responsible for deployments
         | involved:
         | https://wiki.documentfoundation.org/QA/Guidelines_for_public...
         | 
         | I guess it's just another reflection of the passivity we
         | witness everywhere.
        
       | mixmastamyk wrote:
       | Have any of the support companies tried paying bounties for
       | tickets? Seems like it would get revenue pointed at the
       | bugs/enhancements that customers wanted worked on.
       | 
       | Do they have a subscription to pay LO directly?
        
       | stefankeys wrote:
       | GUI was a mistake.
        
       | Shared404 wrote:
       | > so nobody thinks in terms of buying support for any office
       | suite[.]
       | 
       | In my experience working in a repair shop, people only think in
       | these terms when buying an office suite, regardless of if they'll
       | actually use the official support. This only applies to
       | individuals though, not corps.
        
       | davidhyde wrote:
       | It seems like this whole thing could be solved by renaming the
       | tag from "Personal Edition" to "Lite Edition" or something.
       | People want to use and "office" product for work, duh. The
       | document foundation keep arguing that funding is needed and the
       | users keep arguing that they want a free version for commercial
       | use and that naming is important because "the boss won't read the
       | license agreement but look at the name! Personal Edition"
       | 
       | Why are people on the defensive always so blinded by the obvious?
       | If you understand what people are getting upset about then, on
       | the first line of the letter, they should state, unambiguously,
       | exactly what people are having an issue with. Instead, the
       | introduction is about the success of LibraOffice which is not
       | contended and actually somewhat irrelevant. Then this:
       | 
       | > So it is a bit surprising to see the project's core developers
       | in a sort of crisis mode while users worry about a tag that
       | showed up in the project's repository
       | 
       | This sentence just tells the reader that you still don't
       | understand what the fuss is about because you are referring to
       | past good will and not the simple fact that the name is wrong.
       | Readers want to know that you understand their point of view
       | before they are willing to read about your point of view.
        
         | mrob wrote:
         | "Lite Edition" isn't much better. The usual name for this kind
         | of thing is "Community Edition", which has no negative
         | connotations. But I don't see why it needs any special name.
         | The LibreOffice brand is already harmed by the continued
         | existence of OpenOffice, which many people still think of as
         | the default free (as in beer) office suite despite its
         | obsolescence. Complicating the LibreOffice name will only make
         | things worse. IMO it should remain plain "LibreOffice", and the
         | paid support version can be "LibreOffice Enterprise Edition".
        
           | zucker42 wrote:
           | Someone from TDF responded to a similar comment on Reddit:
           | 
           | https://www.reddit.com/r/linux/comments/ho0n51/update_on_lib.
           | ..
        
       | ulisesrmzroche wrote:
       | Why so much talk about the ribbon? This article has nothing to
       | say about that. This is about a Personal Edition and an
       | Enterprise edition and how little revenue its actually coming in.
       | 
       | Basically, libre office won't be libre anymore. Looks like
       | Enterprise is gonna have a commercial license.
       | 
       | By the way, I think the ribbon is far better than the ugly
       | dropdown menus. It's also been over a decade since it was
       | introduced. Some of yall are so resistant to change is bordering
       | on zealotry. I hate to remind everyone about dropbox but dropbox.
        
         | crazygringo wrote:
         | > _Basically, libre office won 't be libre anymore_
         | 
         | The personal version still will be, right?
         | 
         | Now this would be something to worry about if all new feature
         | development were put into enterprise, and the personal version
         | stagnated.
         | 
         | But from my experience in enterprise software, enterprise
         | features are generally not even applicable to consumer users at
         | all. They're things like single sign-on, approval workflow
         | integration, private cloud integration and whatnot.
         | 
         | It's not as if a bugfix for page margins will make it to the
         | enterprise version and not the personal one.
         | 
         | So this doesn't feel like something to worry about. If it
         | provides the necessary financial resources to keep the personal
         | edition alive, then I'm all for it.
        
           | ulisesrmzroche wrote:
           | Yeah I'm cool with it too, it's just not quote unquote true
           | free software anymore. Which should be big news, but
           | basically the whole first page of comments is all about the
           | MS word ribbon
           | 
           | Madness of crowds for sure
        
       | mikece wrote:
       | Is there a manifesto or document anywhere which lays out the
       | economic case for (US) Federal grants to develop free software?
       | How many developers and how many projects could be staffed full-
       | time with a billion dollars set aside annually for an Office of
       | Open Source Software?
       | 
       | (Of course such an office would descend into a cluster-[bleep] of
       | political warfare over topics that have nothing to do with
       | developing software so spending nothing probably gets as much
       | done in this area than creating a government office which costs
       | money and doesn't get anything accomplished.)
        
         | x87678r wrote:
         | A better deal would be Fed paying MS, then MS charging other
         | countries all over the world and MS collects big $$$ in profits
         | and US tax paid. Much of SV started like this too.
        
       | xvilka wrote:
       | Instead of delivering the dead and long stalled project Apache
       | should admit the failure of OpenOffice (with their commit rate vs
       | LibreOffice's one it's obvious) and redirect to LibreOffice
       | instead. They should officially deprecate it. Right now they are
       | stealing potential users of LO with their substandard product.
        
       | jandrese wrote:
       | Personally I find LibreOffice Writer to be fine for my regular
       | reports until something goes wrong and then it's like old
       | versions of Word.
       | 
       | For example, occasionally when I'm making a numbered list the
       | tenth item and beyond will be bounced over a full tabstop which
       | looks horrible. Then I'm trying to work around the problem by
       | messing with the tab stops which causes problems for the rest of
       | the document.
       | 
       | It's really hard to fix when something goes wrong as a casual
       | user. Inserting images/figures is fraught with peril too. I
       | sometimes find myself hacking the doc until it looks presentable
       | and then not touching it. It's like those old "smart" systems
       | that weren't quite smart enough to get it right, but would fight
       | you tooth and nail when you tried to undo what they did.
       | 
       | For what its worth I prefer the consistency of its interface over
       | the ever changing ribbon of Word. Word also tries to guess what
       | you want and when it guesses wrong it's really annoying.
        
       | azinman2 wrote:
       | I was hoping to find an actual plan towards making the software
       | better, more usable, and desirable. Instead it's just a
       | "marketing plan" about splitting apart something that lags
       | behind.
       | 
       | Where's the vision?!
        
       | rspoerri wrote:
       | I'd like to use a open source text editor. But libreoffice text
       | rendering is so bad, i cant use it. At least thats the case for
       | me on osx, but i think this applies to all plattforms.
       | 
       | Just compare text rendered in libreoffice and to the one in
       | pages. It hurts my eyes.
        
         | grandinj wrote:
         | (LO Dev) Unfortunately, mac has the least interested
         | programmers available to debug issues, and there is some weird
         | interaction going on with our rendering on macOS that we can't
         | track down.
        
         | phonon wrote:
         | The upcoming version is moving from Cairo to Skia for text
         | rendering. It might help.
        
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