[HN Gopher] LibreOffice: The Next Five Years ___________________________________________________________________ LibreOffice: The Next Five Years Author : ingve Score : 364 points Date : 2020-07-10 09:28 UTC (13 hours ago) (HTM) web link (lwn.net) (TXT) w3m dump (lwn.net) | stefankeys wrote: | Wordstar and Wordperfect were easier to use imo. | ThrowawayR2 wrote: | I still remember the inconveniently tall keyboard templates | (e.g. https://www.google.com/search?tbm=isch&hl=en&source=hp&q= | wor...) for WordPerfect to tell users where all the function | were. Give me the ribbon bar anyday. | bzzzt wrote: | They also missed a lot of features. And IMO not needing the | 'reveal codes' screen and having to clean up markup codes | manually is the reason Word won the wordprocessor 'war'. | duncanawoods wrote: | Huh. I just tried Calc (6.0.7.3, Ubuntu 18.04) again this morning | for the first time in a while and it crashed in seconds after | right-clicking a few column headers. It's repeatable. | | When trying to navigate the very confusing document recovery | dialogs to restart it, it then launched as Writer not Calc. | | I really wish it was an option but JFC. My experience with has | always been so bad it doesn't even feel worth raising a bug | report. | stormdennis wrote: | I find that calc is very good for migrating data from files | that other programs, cannnot open. Import from some random file | type, export as csv for example. | sammorrowdrums wrote: | I've found that Calc is better for importing things like | custom format CSV files etc. But has problems opening very | large files, where Excel is better able to handle working | with them. | | Overall that makes Calc more useful to me, but then again, I | mostly write scripts when dealing with data files if I can. | tbran wrote: | So, I'm on the same version of Ubuntu and LibreOffice and I use | Calc almost every day without problems. | | Also, on the infrequent occasions that I need to do document | recovery (usually from my unplugged laptop running out of | battery), it works flawlessly. | | Not to pick on you, but I feel like comments like yours are, I | don't know, unnecessarily negative or nitpicky? Like, people | will read your comment and think, "Oh geez, LibreOffice is | crap." But it's used by portions of government on at least | 754,000 machines [0] and my mom. Being used by many doesn't | mean it's amazing, I suppose, but it at least means it | generally works and probably isn't complete crap. | | [0] https://www.libreoffice.org/discover/who-uses-libreoffice/ | tluyben2 wrote: | Could you make a video of that? I am clicking myself silly | (ubuntu 18.04 / 6.0.7.3) and cannot repeat that behavior. I use | calc a lot and it rarely crashes (less than excel/windows | which, on my ms surface tablet, actually quite regularly | crashes or hangs). | duncanawoods wrote: | Sure, here you go: | | https://imgur.com/a/PZMaqff | | org.gnome.Shell.desktop[4355]: Window manager warning: | Invalid WM_TRANSIENT_FOR window 0x9000024 specified for | 0x9000965 (LibreOffic). | | You have shamed me into raising a bug ;) | | edit: raised, the 6.0 branch is EOL, doesn't happen in | 6.4.5.2 | asddubs wrote: | yup, that's the thing, people love to complain on random | social media platforms, but most people can't be bothered | to report bugs. been guilty of it myself as well of course | duncanawoods wrote: | The sad thing is that it's almost futile raising a bug | against complex software like this or IDEs. It doesn't | matter if it's FOSS or commercial, they already have | backlogs of 10000s of bugs so unless loads of other | people are reporting the same bug, it almost certainly | won't be fixed. | | I have never had a Visual Studio or Windows bug report | fixed and only a few JetBrains ones fixed. However, if | it's a small tool or library then it's a different story, | much higher response rate. | gitgud wrote: | > It doesn't matter if it's FOSS or commercial | | It does matter, you can't fix a problem with IntelliJ, | you need to wait until the company considers it | economically viable to fix, ie enough people report it or | its critical. | | But if something in an Open-source system pisses you off, | you can fix it yourself. | | It not for everyone, but at least it's possible to fix | FOSS systems yourself... | duncanawoods wrote: | Oh sure, I was just meaning in terms of bug reports | actually precipitating action. For this type of software | it's more like software a complexity issue than an | economic one. | | > But if something in an Open-source system pisses you | off, you can fix it yourself. | | I'm literally doing that right now :) | AnIdiotOnTheNet wrote: | As someone who frequently encounters bugs, let me explain | why I don't usually bother to file bug reports: No one | cares. | | Choose any large long-lived open source project at random | and search their issue tracker and I guarantee you can | find at least 3 open bugs that are 5 years old or more. I | know, because I've run into these bugs, as have dozens of | others, and went to report them only to find they had | already been reported years ago with no action taken by | the developers. | | Filing bugs takes time. You're going to want reproducible | steps, you're going to want logs, you're going to want me | to try different things. That's fine, and I'm willing to | do that to get my bug fixed, but only if I think you | actually give enough of a shit to fix it. I don't enjoy | wasting my time any more than you do. When I see 5 year | old open issues your tracker, where several users have | chimed in, submitted logs, etc. and you've done nothing, | I assume you don't care so neither do I. | | Worse yet, many developers are downright hostile to users | reporting bugs or, god forbid, making feature | suggestions. Spend five minutes in GNOME's issue tracker | to see what I mean. | throwaway43234 wrote: | For a sufficiently large project (let's say 100k | issues+), I think it's totally reasonable for some | vanishingly small percent (say 0.003%) of issues to be | really quite hard to reproduce/debug/fix without breaking | other things. I don't think that in any way implies the | maintainers don't care, and to not submit reports because | you fear you'll end up in the 0.003% rather than the | 99.997% is a bit silly if you ask me. | | I maintain such a project, and most bug reports I can fix | in a few minutes. Others take a few days. Still others | need to be deferred until some large refactoring is | completed in coming months. Others still are involved to | the extent that I'm not sure I'll ever fix them. But I | value them all, and there are _many_ more in the former | categories than the latter. | chronolitus wrote: | For example, I encounter this bug every day when I open | Firefox (latest version) on i3wm. "Opened 9 years ago." | | https://bugzilla.mozilla.org/show_bug.cgi?id=686747 | tluyben2 wrote: | Ah, I am using i3wm as wm; that might be the difference... | duncanawoods wrote: | I am happy to report it doesn't happen with 6.4.5.2. | | It's a shame that the snaps installed by default in | Ubuntu haven't been updated. | progx wrote: | Can we expect an Auto-Update within the next 5 years? | mikece wrote: | What's wrong with updating via Flatpack or AppImage (or Brew or | Chocolatey)? | galacticdessert wrote: | It might sound stupid, but looking at the marketing plan attached | to this article ( | https://nextcloud.documentfoundation.org/s/jzryGw7XDkJadmo#p... ) | I wonder how they could deliver such an important message in such | a messy way. There are context slides together with strategy | slides, together with marketing slides, together with analysis | slides. the best one is slide 48, which seems to be a leftover of | the initial storyline? | | I really like LibreOffice and I try to push its usage where I | can, but reading about a potentially risky development strategy | in such a messy way makes me wonder if it has been thought out so | well or it is a muddy idea reflected in unclear writing. | fock wrote: | so basically iceweasel vs. firefox again. I'm fine with that (and | still miss the icon) | teekert wrote: | Could be that the enterprise will include some cloud sync for | auto backup (like O365/OneDrive), of course that will not be | free. Best case (call me naive) but it could just be that the | personal edition simply does not ask for the syncing, worst | case, it will nag you constantly. | fock wrote: | well, if you're paying for the cloud, you can pay for the | free-as in freedom-software as well I guess ;) | brundolf wrote: | > The problem is compounded by companies that sell inexpensive | "support" for LibreOffice, but which are not involved in its | development and are not really able to provide that support. | Those companies "file all their tickets up-stream and hope they | are fixed for free". Companies working in that mode have no | problem pricing their offerings below those of the companies | doing the actual work (and thus winning much of the business that | does exist). In addition, they simply call their offerings | "LibreOffice", which actually looks more authentic than services | from other companies, which are trying to build their own brands | around LibreOffice support. | | Is this not a cut-and-dry case of trademark violation? | aphroz wrote: | Is there a hosted service for LibreOffice online ? I wish I could | find a better replacement for Google Drive. | leadingthenet wrote: | Actually read the article... | aphroz wrote: | They say they don't host the service. | npteljes wrote: | I recommend checking out ONLYOFFICE. They have a personal tier | with a small online storage for free. And everything is AGPLv3. | | https://personal.onlyoffice.com/ | andrewshadura wrote: | OnlyOffice are not a community-oriented project, with their | aggressive usage of AGPL+CLA, previous policy of withholding | parts of code and throwing the rest over the wall once in a | while, and their compatibility is far from what they claim: | LibreOffice is far better compatible with MSO. Also, feature- | wise it's crippled in comparison not only with LibreOffice | proper, but even with LibreOffice Online. | lbwtaylor wrote: | > LibreOffice is far better compatible with MSO | | Why do you say that? I trialed both of them with an array | of complex Word documents and OnlyOffice far outperformed. | andrewshadura wrote: | > > LibreOffice is far better compatible with MSO | | > Why do you say that? I trialed both of them with an | array of complex Word documents and OnlyOffice far | outperformed. | | Not in my experience. OnlyOffice often failed to render | simple documents LibreOffice had no problems with at all. | Andrew_nenakhov wrote: | OnlyOffice have shot themselves in the foot when made it use | MSO file format to store data. Should have build on ODT | phonon wrote: | https://www.collaboraoffice.com/collabora-online/ | maxmouchet wrote: | As much as I love free software, LibreOffice interface feels old | and ugly (to me, at least). It would be nice if there was more | focus on the UX/UI design in open source projects. Of course, | most programmers are not UX/UI designers, and designers don't | tend to work for free on open source projects. | Mekantis wrote: | There's also the question of how open open source programmers | might be to some UX/UI designer stepping in and trying to force | their vision on the project. | pulse7 wrote: | Beauty/ugliness is subjective. For some it is "old and ugly", | for some it is "retro". | maxmouchet wrote: | I agree, and programmers (at least on HN) seems to prefer | minimalist and/or retro interfaces. | | However I'm pretty confident that if I show such an interface | to non technical people, they will feel that it doesn't look | nice, compared to whatever proprietary app they use on their | phone, Windows/Mac, ... | | I personally don't use Word nor LibreOffice (I use mostly | LaTeX), but if we want free software to become more popular, | there must be a focus on the design. | bluGill wrote: | I don't care how ugly it is. I care about how quickly | people can get their work done. The ribbon is better for | this because the things most often used are right there and | easy to find. Sure rarely used stuff takes longer, but that | is a good trade off. | stefankeys wrote: | Is there some way to move stuff in word so that it is | more accessible. Just wondering. | nxc18 wrote: | Yes, since ages ago the ribbon is customizable. You can | create a new tab with exactly what you want in it. | | There is also a search feature now, so its not like you | need to know where rarely-used things are. | phaemon wrote: | Well, the head of the design team is Heiko Tietze. His PhD | is in Psychology and he's worked at various companies as UX | designer/lead. | | So, why you'd you contact him and tell him where he's going | wrong? I'm sure he'd value your insight and guidance. | mhd wrote: | On the other hand, professional UX/UI office software designers | came up with the ribbon. | unglaublich wrote: | No... the problem with desktop software is that creating a good | UI/UX is a hard software problem typically solved by software | developers instead of designers. Whereas, the accessibility and | power of web technologies show that making UI/UX an easier | software problem (HTML, CSS, JS) automatically attracts more | designers yielding better UX/UI. | bluGill wrote: | Your first point is correct, but as a ux designer (not what I | do, but it is in my background), most web ui is terrible. It | is done by designers, but they obviously have a background in | art not user machine interaction and it shows. Once the page | loads (takes too long Turing off users) it looks nice, but | try getting anything done. | ubercow13 wrote: | >making UI/UX an easier software problem (HTML, CSS, JS) | automatically attracts more designers yielding better UX/UI | | I find this a bit questionable. What are some examples of | this good UX and UI? Many HTML-ish UIs I can think of are not | good. Slack, Discord, modern Windows apps such as the new | settings app for example. They tend to suffer from poor | reimplementations of native widget functionality, poor | implementations of scrollable elements especially infinitely | scrollable ones, low information density and too much | whitespace often exacerbated by flat design, janky | responsiveness often with high latency. | unglaublich wrote: | Apart from the remarks about flat design, whitespace and | information-density, which are very personal imho, I would | say Google Drive, Google Docs, Microsoft Office Online, | GitHub source code editor, Visual Studio code, Atom, all do | a good job. | jiggunjer wrote: | Good job? Maybe on a beefy first-world computer. The UX | goes down the drain if you try to run a few of those apps | at once. | catalogia wrote: | Doubtlessly the programmers who work on those products | use computers with dozens of gigabytes of ram and half a | dozen cores or more. They're out of touch with the sort | of computers a TON of casual computer owners are using | daily. | IAmEveryone wrote: | The products you mention are all hugely successful, often | against the backdrop of existing OSS with similar features | (IRC, for example). | | Maybe there's some abstract notion of "good UI" that is | distinct from "people like to use it". Or maybe people are | stupid. | | But on a purely empirical basis there is absolutely no | evidence for the supremacy of the old UI paradigms you | champion. | tester34 wrote: | Github Desktop I'd say | andrepd wrote: | > the accessibility and power of web technologies show that | making UI/UX an easier software problem (HTML, CSS, JS) | automatically attracts more designers yielding better UX/UI | | "Modern" UIs are often atrocious, and I'm not the only person | who thinks so. | AnIdiotOnTheNet wrote: | "better UX" is not a thing I [This comment uses cookies to | enhance the user experience. Click :HERE: to accept] would | ever say about websites over desktop software. | mattbee wrote: | Whoa. | | I much prefer finding my way around any "badly designed" UI | that can respond in 20-100ms a "well designed" UI that | responds in 500-5000ms. | | Most web software providers don't (can't!) deal with server | latency or the client-side processing of the JS/CSS etc. that | they use. That's why I use a lot of "well designed" UIs that | respond slower than equivalent systems from the 1980s. | HeckFeck wrote: | I find it reasonably straightforward to use. I can find most | things easily in the submenus. | | Though I'm on the side of classic menus in the infamous ribbon | dispute. | grandinj wrote: | (LO Dev) We actually have quite an active ui-design sub-group, | which tries it's best to refresh the look and feel. | | Feel free to join in :-) | jventura wrote: | LibreOffice interface feels familiar (to me, at least), and I | fell productive with it. My only complain is that the | application itself is quite heavy and takes quite some time to | start in my Macboook (late 2013).. | ubercow13 wrote: | LibreOffice has a ribbon! | UncleSlacky wrote: | Yes, unlike Microsoft they offer you a choice of interface. | I'm sure if MS had done the same there wouldn't be nearly as | many complaints. | agentdrtran wrote: | It's still pretty ugly and doesn't work as well as the office | version, though. | staticvoidmaine wrote: | Thank you so much for saying this. I had no idea until I read | your comment and immediately opened the view menu. I am blown | away I didn't know about this after over 10 years of using | LO... | type0 wrote: | Personal Edition implies it won't have important collaboration | features needed in organizations. And whether that will be true | or not isn't the issue, less volunteers and non-profits will end | up using LibreOffice, instead they could just called it Community | Edition like every other FOSS project. They will end up with less | volunteer contributors, but maybe that's what TDF wants, it's a | pity. | Jonnax wrote: | I haven't used Libreoffice in years. | | Did they ever update the UI styling? | | I remember it had a very "java" look to it. | | You know that feeling when you open an app, you know it's going | to be a bit janky. | buovjaga wrote: | GTK3 has the best integration, it now uses native widgets and | elements thanks to the work of Caolan McNamara (it is hard to | comprehend the amount of effort required). Example: | https://www.ubuntubuzz.com/2020/06/libreoffice-looks-gorgeou... | (this is using the tabbed interface from View - User interface) | pizza234 wrote: | Do you happen to be on Mac? On Debian-based systems, AFAIK, | there are specific packages for DE integration, for example, | for GTK3, which makes LO look native (although, I think that | the styling is highly customized, because of the functionality | requirements). | [deleted] | npteljes wrote: | You can configure it to have a ribbon, and other complex | toolbar layouts too. I use it for work on Linux, and I think | it's quite well done - and I hate Java also. | ACS_Solver wrote: | It has visual class libraries that give LO a slightly different | look depending on what you're running it on. | | I'm typing this from a Debian system running KDE Plasma, and my | LibreOffice reports using the gtk3_kde5 VCL. It uses Qt5 | widgets and looks, for the most part, like a regular KDE Qt5 | application. It no longer looks or feels like a Java | application. Because it's not - Java is optional except in | LibreOffice Base. You can disable JRE in the options, and LO | parts that are not Base will retain nearly all functionality. | andrewshadura wrote: | To be completely fair, it never looked like a Java | application. | encom wrote: | >You know that feeling when you open an app, you know it's | going to be a bit janky. | | I've used Electron apps before, yes. | mikece wrote: | Maybe I'm seeing what I want but it seems that the plan is for | the document formats and editing programs to be free while | generating revenue from infrastructure around delivering | something "Sharepoint-like" (or a SaaS service to do similar), | complete with a throat to choke/vendor to blame if things go | sideways. I don't see this as fundamentally different from the | choice of running CentOS versus paying for RHEL: the latter is | the same software but comes with enterprise assurances that allow | the CIO to sleep at night. | | I'm sure there's someone could write a compelling essay along the | lines of "Free Software isn't free of charge" if someone were | inclined to pursue it. Even people like RMS have to eat from time | to time. | mapgrep wrote: | Democrats in the US House of Representatives just approved a $741 | billion defense spending package. It will almost certainly clear | the senate and be signed by the president. | | Imagine taking enough of that money to support these 40 | LibreOffice developers and maybe say 20 more. There would be no | need for these acrobatics around source availability. | | I understand why the companies need to do this. But there is an | existing system for funding things with widespread benefits to | society. It's called the government. | macspoofing wrote: | >Imagine taking enough of that money to support these 40 | LibreOffice developers and maybe say 20 more. | | There are infinite ways to spend every dollar, why is | LibreOffice funding worthy? In other words, why is | LibreOffice's popularity so low that it cannot find a way to | fund its operations? Which then raises the question - why do | you want to fund an unpopular project? | jm4 wrote: | It's not really worthy of funding anymore. Certainly not by | the government. It's just not competitive with other options. | I used to be a longtime Libre Office user. Back then, MS | Office was expensive and only available on Windows. Even the | Mac version wasn't completely compatible. | | MS Office is better than it's ever been, with a variety of | licensing options that are affordable. And if you're a | student you can get it for peanuts or free. Being able to use | the same tools on desktop, web and mobile with everything | accessible in OneDrive is a no brainer and outstanding value | for the high end price of $99/yr for a family plan. If you're | on a less expensive individual plan, a student plan or a | discounted plan through your employer's HUP benefits, it's | really kind of an easy decision. | mixmastamyk wrote: | Imagine paying a subscription to access my own documents! | Paying for privacy to be hoovered up to another | corporation. | | Sure, I bet they have some good features that I probably | wont use. | pfranz wrote: | As a counterpoint, I imagine the amount of money the US | government already spends on MS Office could fund | development of something as good or better than Office, | while giving it away free to the rest of society improving | productivity. Although, I wouldn't bet on the management of | that project playing out like that. | aryonoco wrote: | This is exactly what Sun thought. They looked at their | licensing bill for using MS Office and thought they could | develop an Office suite for less than that themselves. | They bought this little German company which made "Star | Office" and started developing it for their own use and | also selling it. Turns out, it didn't work. So they Open | Sourced it, called it OO.org... it still didn't work. 20 | years, many rebrands and many changes of ownership later, | that same piece is software is still struggling to find a | way to exist. Turns out, developing a competitor to MS | Office is not that easy or cheap. | macspoofing wrote: | >I imagine the amount of money the US government already | spends on MS Office could fund development of something | as good or better than Office | | No, it can't. Microsoft lives and breaths Office 365 | because that is a core part of their business. There is | zero chance that a government will care as much about | this as Microsoft does, or the 10,000 other companies | that are trying to supplant incumbents. Add to that the | fact that funding will be uneven, because if the tool | achieves a 'good enough' status, why keep funding it when | you have all those other interest groups vying for money. | The project will be susceptible to lobby and interest | groups. Maybe a Senator will see it as a job-works | program and move development to Alaska to provide Alaskan | programmers jobs. | | Time and time again these massive government-run software | project collapse on their face. | | In the commercial space, government just cannot compete | with private industry ... at all. And this is not a | libertarian disparagement of government. Government has a | proper function, and competing in software with | commercial offerings is not one of them. | | >while giving it away free to the rest of society | improving productivity | | Says who? In fact, this is guaranteed to not be the case, | because who is to say that funding a word processor is a | productive application of capital when you're not | responding to market forces. | jacobsenscott wrote: | As schools move more and more online they are locking into | proprietary office programs that suck funds from schools, and | students can't afford. Sure, as long as they are students | they can use the school's software for free, but once they | graduate they can't. | | So in effect the government is already funding google docs | and office 360. I would prefer the government fund opensource | software that anyone who pays taxes can use for free. | stu2b50 wrote: | While not open source, you can definitely use Google docs | for free student or not. | MarcellusDrum wrote: | But it is a proprietary, private owned software. That can | change anytime. Maybe not in the next 10 years, but it | can and I suspect that it will. | stu2b50 wrote: | Maybe, but | | >So in effect the government is already funding google | docs | | Is just purely incorrect currently. | macspoofing wrote: | >So in effect the government is already funding google docs | and office 360. | | Government buying services, or software, or anything, isn't | really like 'funding', it's paying for services rendered. | | >As schools move more and more online they are locking into | proprietary office programs that suck funds from schools | | And who is to say that LibreOffice is a good alternative. | I'll tell you right now, it's not - which why it isn't | really being used. It's a pain in the butt to deploy, and | support at scale (from identity management, to sharing and | collaborating, to security fixes and patches). | | >I would prefer the government fund opensource software | that anyone who pays taxes can use for free. | | Sure. I have a preference for a lot of things too but we | live in a democracy, so nobody gets to dictate their | preferences. But feel free to engage with your local school | board and make your case. Feel free convince your peers to | make the case with you. | komali2 wrote: | I think the idea is that 1% of a b52 bomber might take | LibreOffice to an unparalleled place for a libre project. | buzzerbetrayed wrote: | But why is LibreOffice so special? Surely there are | thousands of other projects that would also love 1% of the | b52 bomber budget. | macspoofing wrote: | I get the 'idea'. There are more things to fund then there | are funding dollars available ... by many orders of | magnitude, so you have to make decisions. One of those | decisions is whether or not to pay for a certain numbers of | b52 bombers. Another, completely separate decision, is | whether to fund a very specific niche open source project. | Linking those two is disingenuous. If you want funding for | LibreOffice, make the case to your representative. Make the | case to others so they make the case to your | representative. | ihattendorf wrote: | Sure, but it could also take other projects to unparalleled | places. Why does LibreOffice deserve that money over other | projects? | jbay808 wrote: | I think the cost should be compared to whatever they pay | Microsoft for Office subscriptions for the federal | government. | brundolf wrote: | > But there is an existing system for funding things with | widespread benefits to society. It's called the government. | | Not if you ask the current ruling party. Even a cursory glance | at the state of the Union should make it obvious there's nobody | left who cares to fund things with widespread benefits to | society. | buzzert wrote: | A great example of this working for real is Ghidra[0]! Funded | by the government, a spectacular piece of open source software. | | [0] https://ghidra-sre.org/ | einpoklum wrote: | The funding necessary to support LO development is so tiny | relative to the US defense (read: offense) budget, that it's | not even worthwhile to make this reference. The US DOD's | stationary budget would probably cover this. | JTon wrote: | It begs an interesting question: does defense spending have a | positive ROI? I don't know the answer to this question. But I'm | thinking funding R&D, trade route protections, and perhaps some | nefarious things can all contribute positively to American | interests and thus American society. | Fiveplus wrote: | Which also begs the question: How many such projects in | different industries (eg, agriculture, aviation, food, | healthcare, etc) would need a slice of that defense pie? | | --- | | _[Note: I 'm not advocating for/against the idea of the | parent comment, just adding a layer to it]_ | wazoox wrote: | Ginormous defence spending is how the US do a "social state". | That's pretty obvious once you see how defence money is | peppered all across the country. | zanny wrote: | It doesn't mean its productive. We could be spending half a | trillion on civil engineering to rebuild cities, roads, | high speed rail, canals, etc. That has appreciable and | visible benefits to society. | | Occupying a desert on the other side of the world largely | to disrupt oil pipelines seems less effective as stimulus. | arbitrary_name wrote: | It's a republican jobs program. | hguant wrote: | Nah the defense industry is smarter than that - it's a | bipartisan industry. F-35s have components that are built | in every state for a reason. | Animats wrote: | Summary" | | _... There is the Personal Edition, which would be "forever | free" and only available from the Document Foundation. This | release would be tagged, according to the plan, "volunteer | supported, not suggested for production environments or strategic | documents". The alternative would be "LibreOffice Enterprise", | which would only be available from "ecosystem members". This | version would come with commercial support and a corresponding | price tag. ... "There will be an X month gap between the release | of the two versions: LibreOffice Online Enterprise and | LibreOffice Online Personal"._ | zelphirkalt wrote: | I am looking forward to future development of LibreOffice. For me | it has become better and better. I've never had a new | installation, or update of LO which made me think "If only I had | stuck to the old version!" | | More and more I am using plain text formats these days, which I | then convert into other things, but from time to time it is nice | to have LO at the ready, knowing, that it is free software and as | such will always be available, in our collective resources. | | A friend of mine recently complained about pictures disappearing | and floating over text area margins in their document and having | to put them back in in a 200 page document. I've never had such a | problem. However, there seem to be some rough edges left to | improve. | | I cannot complain about the user interface actually. To me it is | quite intuitive and I find everything I usually need rather | quickly. | Certhas wrote: | We kind of need a version of CC-BY-NC. Preferably with a | governance model that then distributes money from commercial | licenses to contributors... Or government funded Open source. | There is no reason for society to try to do something as | intrinsically cooperative as building software through market | mechanisms. | blendergeek wrote: | I have a few questions that don't seem to be fully answered in | the post. | | > This "Personal Edition" tag ... has the purpose of | differentiating the current, free and community-supported | LibreOffice from a LibreOffice Enterprise set of products and | services provided by the members of our ecosystem. | | Will this "LibreOffice Enterprise" be Free as in Freedom? Would I | be able to package it up myself and call it "Community ENTerprise | Office Suite"? | buovjaga wrote: | These enterprise versions are already available since years, | for example: | | https://www.collaboraoffice.com/solutions/collabora-office/ | | https://libreoffice.cib.de/ | zucker42 wrote: | This isn't really changing anything. LibreOffice is under the | GPL. It's just a marketing attempt to get large organizations | to realize that they should contribute back to the ecosystem if | they rely on LibreOffice. | blendergeek wrote: | LibreOffice is currently under the LGPLv3 and the MPLv2, not | the GPL. | | Further, the document refers to 'new products' that could be | under the 'LibreOffice Enterprise' umbrella. Could any of | these be proprietary? Do we have any assurances? | [deleted] | [deleted] | pythonwizz wrote: | They do a great job. | | But I use [commercial] Softmaker Office. They offer a free | version too: https://www.freeoffice.com/en/ | kleiba wrote: | Do people use LibreOffice because it's open-source or because it | you don't have to pay for it? In either case, the "enterprise | edition" they envision will fail to service either camp. | | If you have to spend any money at all, you might as well spend | the money that MS Office costs. Or else, the main competitor is | not MS Office but Google Docs. | ubermonkey wrote: | The people _I_ know use LO for essentially political reasons. | | I've never really tried to use anything other than MS Office, | because for my whole career I've been interacting with people | on Windows using standard Windows/MSFT tools, and so any | inconsistency / glitch in document exchange would automatically | be my fault if I insisted on using LO or Apple's tools or | whatever. | | Plus, honest go God, Word and Excel are really, really good at | what they do. Word got their more slowly, but once Excel ate | Lotus 1-2-3, there really never was another competitor there, | and Excel just kept getting more and more powerful. It's a | wonderful tool. | | (Now, there ARE people who learn Excel but refuse to go further | -- into a true database, or into a proper business intelligent | /reporting tool, or whatever -- and end up creating their own | really janky versions of these things within Excel with macros | and insane formulas hidden out in AA:5234 or whtaever; that's a | problem for sure. But it's not so much an Excel problem as it | is a problem with the lack of an obvious next-step ramp for | those users.) | nabilhat wrote: | > _Now, there ARE people who learn Excel but refuse to go | further..._ | | Since Power Query was first included by default in 2016, I've | introduced tens of regular Excel users. Because there's no | way to work cell by agonizing cell, there's a mental tension | for a few minutes then usually the concept of working with | fields and sets clicks into place so well you can practically | hear it. Even if they never use PQ again, they often change | how they use spreadsheets for the better. If you're really | lucky they don't just start using PQ, they find the advanced | editor and start doing some basic fiddling around. While it's | fair to criticize M [0] as a niche language that only exists | in a tiny corner of one company's data modeling features, | it's also what finally motivated me to learn functional | programming. That accessible step by step ramp from | introduction to functional language data modeling in a common | office tool is an underrated juggernaut of a feature. | | [0] https://docs.microsoft.com/en-us/powerquery-m/ | ghaff wrote: | >But it's not so much an Excel problem as it is a problem | with the lack of an obvious next-step ramp for those users | | This is something of a general issue that was essentially | created by the success of MS Office. With "everyone" using MS | Office or something quite similar, there really wasn't a huge | market or interest in a different program that was just an | incremental step up. | | There are exceptions but, for the most part, people tried to | push MS Office to do things it wasn't really designed to do | because the next step was jumping to some complex and | expensive program from Adobe or whoever. | nickcw wrote: | I use LibreOffice because it runs on my machine - MS Office | doesn't. | | If MS made a Linux version I'd probably get that. | | LibreOffice is at its best if you make the docs and edit them | just in LibreOffice. It's great at making structured docs. Calc | is pretty good too. The PowerPoint equivalent is the weakest of | the bunch, crashing frequently. | | However in the biz world you end up sharing docs and sheets | with MS office users and that is where things start to go | sideways. Complicated MS docs are not rendered well. Excel | sheets are generally Ok. PowerPoint docs don't round trip at | all well so I've given up even trying! | veddox wrote: | At our research institute most people use Linux + LaTeX, | which is great, but interfacing with MS Word is an absolute | pain when you work with external collaborators. Accordingly, | one of our professors' key argument for Mac OS is: ,,It's a | Unix with Word..." | kristopolous wrote: | I really wouldn't be surprised if this happens soon. Some | kind of encrypted flatpak with some licensing scheme built | in. | | Or making a Linux store of essentially an apt server where | everything has a pricetag. It shows up in your repository | after you purchase it and then can update it like anything | else... This isn't new ground these days | | There's lots of ways to do commercial software with the | existing infrastructure and I don't think the modern | Microsoft cares as much as long as they are selling. | danans wrote: | > If MS made a Linux version I'd probably get that. | | What about the web based Office 365? It should run fine on | Linux, and clearly paid closed-source software isn't an issue | for you if you would be willing to pay for traditional | Microsoft Office. | | > However in the biz world you end up sharing docs and sheets | with MS office users and that is where things start to go | sideways. | | Office 365 should work swimmingly for this use case. | ralls_ebfe wrote: | Had to use Office356 recently, because libreoffice kept | putting strange, large, unremovable rectangles in the | spreadsheet I got handed. I wished, i would not have to | touch this Microsoft filth, but I had work to do and | libreoffice kept bugging. | 1_player wrote: | Personally PS7.99 a month for a piece of software I use 1 | hour every 6 months is definitely not worth it. Though I'd | pay PS100 for it no questions asked. | | Subscription plans are stupid. | danans wrote: | > Though I'd pay PS100 for it no questions asked. | | Office 365 is a continually updated and enhanced product. | They won't provide those updates and enhancements to you | forever because your PS100 won't pay for them. | | What you are asking for is their old downloaded/shrink- | wrapped Classic Office product offering, which you can | still get by paying a f themixed sum ($145 I think). | | But even in the old days, your PS100 bought you a single | program with very few updates if any. If you wanted new | features or even security updates (when this became a | thing), you needed to purchase a new license, for another | PS100. | | What if you don't want the new features or security | updates? Well, perhaps it sucks, but the world of | software is a far more complicated than it used to be and | both the feature competition and security threats are | steep, so no software vendor can afford to sit on and | continually support an old version. Unchanging software | isn't a product that becomes an antique like a 1959 | Chevy. Rather it loses value over time as the world | changes around it and it becomes less relevant. | | Eventually, they will stop updating your purchased | software, and if you want to have new features and | security protections, you will need to pay again. In the | long run, that cost will converge with that of a | subscription. | | This is why some people like open source software like | Libreoffice as an alternative model, but as the OP | highlights, it still needs an economic model to | incentivize the enhancement of the software, and it would | appear that the primary motivation of many users of the | product is to not pay for an office software suite, not | the higher ideal of a shared community software | development model. | 1_player wrote: | I get what you mean, but people still made a living | selling software without monthly subscriptions before. If | I had to use Office more, I'd pay the monthly price, but | not for 2 hours a year. It being continuously developed | still doesn't justify the price. | | I can afford it, but if I had to pay PS7.99 x 6 = PS47.94 | for every hour of productivity I extract from a piece of | software, I'd go bankrupt very quickly. That's why I | called subscription plans stupid: it's unreasonably | expensive for the amateur (like me) slice of the market. | | And being such a small time user, I don't care about the | super new features of Office $CURRENT_YEAR. If I could | buy Office for Linux 2020 for 100 pounds, I would, and it | would be enough for me for the next decade, unless I'll | move out of software engineering and go work as a lawyer | or something. | grandinj wrote: | The idea is to entice Enterprise and similar customers to pay | for support, spending a small fraction of the money they save | from not buying MS, to help keep the LibreOffice eco-system | going. | | So still much cheaper than MS :-) | pengaru wrote: | Kind of odd that they don't compare themselves to Blender and its | successful foundation in the article, not even mentioned once. | kungato wrote: | Is there any electron gpl based Word and Excel alternative? I | always imagined running on top of electron helped you skip a lot | of work and helped the app not look like shit/LibreOffice | kuschku wrote: | If you want to see how moving from Java to Electron destroys an | application, while making it look "better", try out GeoGebra | Classic 6 and GeoGebra Classic 5. | | The difference is stunning. Geogebra 5, written in Java, is | just so much more performant, and feels so much more like an | application, not a broken website. | | The same actually applies to pgAdmin 3 vs pgAdmin 4. | vetinari wrote: | pgAdmin 4 is not an electron app. It is a real web app, | written in Python and Flask, and Qt browser engine bundled | together. | kuschku wrote: | Qt's browser engine is the Chromium Embedded Framework, | Electron is the Chromium Embedded Framework. | | Sure, the backend is different, but in a thread about UI | issues, it's the same. | vetinari wrote: | The UI issues in pgadmin4 are caused exactly because it | opens web pages from relatively slow local web server, | synchronously. | | Electron/CEF can be used to make a decently (i.e. usable) | performing SQL client app (see Azure Data Studio). But | not in a way that pgadmin4 did it. | npteljes wrote: | There is, actually. ONLYOFFICE offers their AGPL word | processor, spreadsheet etc programs as Electron apps too. The | UI is absolutely modern, and one of their other selling point | is their DOCX/XLSX compatibility. | | https://www.onlyoffice.com/desktop.aspx | andrewshadura wrote: | > selling point is their DOCX/XLSX compatibility. | | Which they fail to deliver, given that LibreOffice manages to | be more compatible with docx than they are. | anoncake wrote: | You know what helps skip a lot of work? Not needlessly | rewriting things. | ubercow13 wrote: | Libreoffice looks like a native desktop app. How do electron | apps look better than that? | bzzzt wrote: | Depends on which desktop. On macOS it stands out like a sore | thumb. Icons are almost monochrome and indistinguishable. | Also, it does not feel as smooth as a native Mac app since it | uses its own toolkit instead of Mac native scrolling etc. | HeckFeck wrote: | Plus, it is possible to customise the icons and colour | scheme. There's light mode, dark mode, blue mode, even | pink... | tannhaeuser wrote: | I find it noteworthy that LibreOffice Online is what's bringing | in cash according to TFA. What it might tell us is that the | prevalence of cloud and online services today is just a | consequence and natural market reaction to F/OSS proliferation. | LO/OO.o themselves have open-sourced their product many years ago | when it still was owned by Sun (I even know developers in Hamburg | who worked on it in the 1990's when it still was called Star | Office). | munro wrote: | I just loaded up LibreOffice to give it a try, I would like to | move off of Google as much as possible. 5 minutes in, I'm like, | this is not that bad! Then this happened: | | > Due to an unexpected error, LibreOffice crashed. All the files | you were working on will now be saved. The next time LibreOffice | is launched, your files will be recovered automatically. | | I really require tools with multi platform live collaboration-- | I've been looking at Apple's Calc, as a possible switch, as well. | ghaff wrote: | There seems to be a very large elephant missing from that | discussion which is the rise of SaaS office suites. Speaking | personally, I'm very glad that there is a free software office | suite (as well as drawing programs etc.) However, I sincerely | hope that collaborating on documents and presentations by mailing | them around to people and trying to merge their edits and | comments is never again the norm for me. Shared documents are | probably a much overlooked enabler for people to work remotely in | the current situation. | | Added: They do mention LibreOffice Online but that seems like it | should be a more central point in the discussion. | hnarn wrote: | I agree, the main point I would expect from "The next five | years of LibreOffice" would be a self-hosted competitor to | Google Docs and Office 365. There's definitely a place for a | local application editing documents, but I don't think that's | what's going to matter the most five years from now when | compared to a solid web based alternative -- and I also don't | think a "code freeze" for the "normal" LibreOffice (not that | I'm advocating one) would make the product unusable five years | down the road. | nelaboras wrote: | It's there but with the clear and explicit intention that the | free version will lag behind the commercial offers. | ghaff wrote: | There's definitely a market for self-hosting as in the case | of Nextcloud, for example. There are lots of reasons | companies, much less governments, may not feel comfortable | using Google or Microsoft SaaS offerings. | | But, as you say, that's different from running a local | application. While some heavy-duty multimedia still benefits | from running an app locally, that ship has mostly sailed with | office suite software. I still have LibreOffice installed on | most of my systems, but even if I'm not collaborating on a | document, it's incredibly useful to have docs that are "just | there" and I can access from any device--even including my | phone in a pinch. | leonidasv wrote: | They have a self-hosted online suite, it's called Collabora. | lbwtaylor wrote: | I find it really odd that they chose server side rendering. | I only did a very brief demo of it, but I was not | impressed. | smnthermes wrote: | Why not just use a desktop program with online features, | then? | leonidasv wrote: | Yes, unfortunately. Makes impossible to work under | unstable connections. | | I hope Webasm enable porting at least some of the | rendering code to client-side in the future. | anoraca wrote: | It's a spinoff | | https://www.libreoffice.org/download/libreoffice-online/ | | The former LibreOffice development team from SUSE joined | Collabora in September 2013 forming the subsidiary | Collabora Productivity. | | https://en.wikipedia.org/wiki/Collabora_Online | nazgulsenpai wrote: | It's been a few years but I had a client that needed some | secure remote file access capability "like DropBox" so I spun | up an ownCloud VM and it had a surprising amount of | collaboration tools built-in. It had all the groups, | permissions, sharing, etc stuff you'd expect, and you could | open and edit Office documents in the browser (it was a web- | based Zoho Word/Excel type editor if I remember correctly.) It | also had automatic versioning so if someone jacked up one of | the files, they could roll back to whenever. | | For anyone looking for that sort of thing, ownCloud might not | seem like an obvious choice but I was pleasantly surprised. | mixmastamyk wrote: | > They do mention LibreOffice Online | | And it says there is revenue there, correct? Maybe that's why | it isn't expanded. | leonidasv wrote: | Collabora is an open-source, self-hosted, online collaborative | office suite built on top of LibreOffice. Take a look, you may | find it useful. | monk_e_boy wrote: | Agreed - students have already moved to google docs or MS Word | with OneDrive. We are used to giving feedback using these | tools, students making changes and getting those signed off by | us. | | Full history of changes. Full history of lecturer comments. | Backed up online. Editable on phones, laptops, PCs... | | This is the world they are expecting when they enter | employment, or start their own start up. | ghaff wrote: | To be honest, I'm a bit surprised that there's still the | level of apparent interest in standalone LibreOffice that | there is. I work somewhere that was almost exclusively a | LibreOffice shop but we adopted one of the online services. | Although we didn't really force people to switch, I don't | know the last time I've seen a LibreOffice document even if I | imagine some people still use it. | mixmastamyk wrote: | Office suites are a huge piece of the pie so even minority | use cases get a decent number of users. | openfuture wrote: | It's weird to me that people complain over "old and ugly" | interfaces. Consistency is worth so much more than fad-chasing. | Learning something is more worthwhile if you are able to trust | that it won't change underneath you. | | Take MS Office for example, I was made to learn how to use it in | elementary school, we had an exam where we got a printed out page | and had to reproduce it in an hour. This was supposed to be | fundamental computer knowledge like learning to type. | | I still have the same keyboard layout as back then but MS Office | now has some janky "ribbon interface" which bears no resemblance | to how it used to be. Although it should be criminal for public | schools to teach proprietary software, we can forget about that | for a minute and instead consider how futile it is to teach | things that are not open standards or at least free software. You | have absolutely no assurance that this knowledge will still be | applicable even just a few years later. | | My hope is that free software projects will attempt to preserve | old interfaces (making them accessible via initial configuration) | when they make updates. Besides, you shouldn't be replacing your | GUI if your architecture hasn't got a clear separation between | presentation and core logic. | INGELRII wrote: | If there is one thing I would suggest for all large open source | projects, it's separating the functionality, data model etc. | from UI as much as possible. | | It should be possible to have two separate open source | projects. One is just extensive framework library with good API | and the another is user interface. This would allow multiple | separate UI's, web interface, command line, mobile, tablet, | etc. | HeckFeck wrote: | Recently, I installed Office 97 onto Wine just for curiosity. | | I could still do much with it. The only feature I really missed | from Word was academic references. I could create documents | indistinguishable from modern Word using the old drawing | features combined with modern fonts. | | The drop down menus, combined with the floating toolbars were | much more intuitive than clicking up and down some "ribbon". | The drop down menus map directly to the logical path of a task | in my mind, eg "Insert -> Image -> From File". Having a small | toolbar at the bottom with basic graphical tools is much more | convenient than clicking back and forth from tab to tab. | | It's a shame MS couldn't accept that what they had until Office | 07 was a workflow polished near to perfection, perfected after | years of refinement and familiarity. | Answerawake wrote: | I went through a recent experiment like this as well. Instead | I installed Office 2003(The last of the old toolbar offices) | on a clean Windows 10 system. I was looking to validate my | theory about the speed and bloat of the new versions of | Office. I just had this nagging feeling that the software | wasn't as fast as old versions. It was confirmed. Using the | old Office just felt so pleasant with how fast it loaded and | simple it is in terms of cognitive load. | angus-prune wrote: | > eg "Insert -> Image -> From File". | | In the latest version of word the progression is: | | "Insert > Pictures > From This device" | einpoklum wrote: | So, it's catering to tablet and smartphone users rather | than desktop users, who have many "devices" on their | system. :-( | ghaff wrote: | >perfected after years of refinement and familiarity | | That can be a problem though. One person's familiar tool with | its well-known quirks and peculiarities is a newcomer's | inscrutable and illogical interface. | AnIdiotOnTheNet wrote: | You're thinking like an SV webdev who's largest concern is | to onboard as many new users as possible so you can flip | your startup. | | Office is a professional productivity tool that's been | around for decades and is used by millions of people for | their entire workday, every day. | | Learning to use a new tool takes a tiny fraction of the | time you're going to be using that tool. One should make | the tool best at actually doing what it's going to be used | to do. | ghaff wrote: | I'm neither in SV nor a webdev. I just remember how many | ordinary users _hated_ the ribbon when it first came out. | Presumably they adapted over time; I can 't really speak | to whether Microsoft would have been better evolving the | existing menu system. Personally, I could take it or | leave it--and at least intellectually the arguments for | the ribbon made sense to me. | _jal wrote: | Ordinary users hate change. They always do, regardless of | how successful (or not) the changes are later judged to | be. | | This doesn't argue against change so much as argue that | the costs need to be worth the disruption - you don't | move houses over a carpet stain, and you don't rebuild | your UI lightly, either. | fsloth wrote: | Generally, though, you shouldn't optimize GUI:s for new | users but for _intermediate_ users. | | [0] Cooper, "About Face: The Essentials of User Interface | Design" | HeckFeck wrote: | That should be a tenant of UI design, especially for any | kind of productivity software. | | Think of the Blender, GIMP or Sony Vegas GUIs. Daunting | the first time you open them, but after you've | successfully finished a few creations you'll begin to | appreciate their power. | | For any serious work, overly-simplified GUIs are quickly | exhausted. They may get a pass for IM or social media | apps, but I can't think of many other useful | applications. | Jonnax wrote: | The ribbon interface was adopted in 2007. That's 13 years ago. | | What is the jank? It's a tabbed interface of buttons instead of | menus and sub menus. | | The most common operations are descriptive buttons. | | Give someone word 2003 or word 2020 who has never used a word | processor before. Which one would be more intuitive? | | It's bad UI if people just learn where to click. They should be | able to think in terms of "I want to do X" and be able to do | that as quick as possible. | | Of course with specialised tools that's a different story. | AutoCAD hasn't really changed its interface but it got | superceded in areas by new applications that break people's | workflows in a lot of cases. | | It's just a word processor. The knowledge you should have | gained when being taught was the concepts of what you can do | with one. | | That should allow you to adapt to different software. Once | you've used a word processor you don't need to read the help | page for Google Docs. | | It's not like switching from Maya to Blender. | | I don't agree on the free software projects point. Often | they're made by volunteers. And anything too "daring" would be | shouted down by the community. | black_puppydog wrote: | At the risk of starting a fire here, I'd say a much better | approach to that was unity's HUD. You could simply fuzzy- | search through all the menu items. It made using GIMP | delightful. :) | veddox wrote: | That is the one thing I miss most about Unity! It was such | a sweet feature. (Also, Unity minimised on the vertical | space it used, which was great for small laptop screens.) | The new GNOME versions are much improved compared to a few | years ago, but I do wish Canonical had stuck with Unity... | rdiddly wrote: | AutoCAD went along a similar trajectory actually - from menus | to toolbars to a ribbon. The difference is, you can still | turn each of those modes on and off, including using two or | all of them at once. Whereas Microsoft just kind of went | "Okay y'all are gonna use a ribbon now." | | Edit: Forgot the AutoCAD command line. You can still turn | that on too, and type commands like it's the 80s. It's | actually kind of a paragon of a mature product that maintains | all its older interfaces. | sbuk wrote: | Haven't used AutoCAD in anger for a while, but my default | rest position on the keyboard is still fingers over Esc, | thumb over space. I always preferred using the command | line. Not out of some 'power user' power trip, but more for | screen space and efficiency. Being able to use AutoLISP was | pretty neat too. | _jal wrote: | I haven't used Word much at all since the ribbon interface. | Like others, for whatever reason the ribbon makes doesn't | work for me, neither cognitively or via muscle-memory. The | categorization doesn't help me predict where to find | something (fails "new user" ease of use), nor does repeated | use make it easier or faster. And of course I don't use it | (or windows) much, so I don't think in Microsoft(tm) English, | adding a minor layer of translation for some jargon. | | I have to use Excel enough that I've finally rote-memorized | where frequently used things are. But when I have to find | some tool I don't know where is, it is faster to google for | instructions than hunt around the application itself, so I do | that first. | | I'm sure it is fine if you live in MS-land. I don't, and it | fails for this casual user both for discoverability and | streamlined use. | Angostura wrote: | > What is the jank? It's a tabbed interface of buttons | instead of menus and sub menus. | | That keep changing and moving about. | | I use Word on Mac. It has the ribbon. 90% of the time I use | the old style menu bar at the top of the screen. | Mister_Snuggles wrote: | Word for Mac is almost the perfect evolution of the UI. | | It has the menu bar, which every Mac app has since it's a | fixed and global UI element. It has the ribbon which is | good for many users and makes many tasks easily accessible. | | I'm not sure how you'd make this compromise on Windows | without making a mess of things, but on the Mac it works | very well. | kgwxd wrote: | I've used office daily for 20 years but rarely have to use | the ribbon menu at all and, if I do, it's rarely off whatever | is up there by default. But every time it is, it's way more | painful to explore compared to a plain text menu and after I | find what I'm looking for, it's hard to get back to the | default. | einpoklum wrote: | > The most common operations are descriptive buttons. | | The most common operation is trying to decide which ribbon | something is supposed to be on. And it's difficult to get | straight even after more than a decade, if you're just an | occasional MS-Office user. | Pxtl wrote: | I don't think anybody is bemoaning the loss of the old Office | buttons. The buttons were always kinda bad. | | The problem is that the ribbon also killed the menu bar. Menu | bars are a standard, known quantity across every application, | which clean easy semantics for keyboard access. On some OSes | they even augment the menus with searchability, celebrating | the power of plain text. | henrikeh wrote: | Alt-key shortcuts work on the ribbon and search is build in | as alt+Q (at least in Excel and Word). I use both daily. | red_admiral wrote: | I'm going to disagree here. | | Alice is a new user who has never used Word before. Between | word 2003 and 2020, I grant she'll pick up 2020 much more | quickly - point in favour of the new one. | | Bob is an employee who uses Word just short of 4 hours a day, | 5 days a week writing and editing reports (the rest of the | time he spends in Outlook, excel etc.). If there's a task | that Bob does 50 times in a typical week, then it doesn't | matter so much to him whether it takes a bit longer to learn | the command (after about the 150th time he'll have got used | to it), but it matters a lot how fast he can do it once he's | learnt it. Bob literally becomes more productive by having an | interface which he can operate by muscle memory, in a way | that more than pays off the initial training costs. | | Think of keyboard shortcuts for example: they're completely | unintuitive to a newcomer, but with experience, Control+Z and | Control+C, Control+V and the like save time, and time is | money. My favourite word trick in this category, | incidentally, is Control+Space "remove formatting" for text | you've pasted in from elsewhere; it doesn't work all of the | time though. You used to be able to do Control+Shift+V for | "paste as plain text", I don't know which version removed | that again but I consider it a great loss. Paste -> Keep Text | Only takes just longer enough to be annoying. | jtmarl1n wrote: | I have better luck pressing shift as the first button in | the sequence for the "paste as plain text" but I agree it | does not always work. | | Shift+Control+V | jakamau wrote: | Speaking only for myself, but the ribbon interface helped | me learn the majority of keyboard shortcuts I use today. | | Once I leveled up past basic Ctrl+C/V/X, hitting Alt and | having the Ribbon UI guide me through the shortcut | combinations was helpful. I concede Control+Shift+V is | easier, but having a visual guide until I finally memorize | all the different paste options with ALT H V has it's | merits as well. | Const-me wrote: | > used to be able to do Control+Shift+V for "paste as plain | text", I don't know which version removed that again | | Try Control+Alt+V. I have Office professional plus 2016, | works here, however it opens a popup. Plain text is at the | end of the list, making the complete sequence | Control+Alt+V, End, Enter. | rubber_duck wrote: | Your argument supports his - Ribbon is better for | discovery, keyboard shortcuts are there for routine | performance. | | It's not just begginers who value feature discovery. | dethos wrote: | indeed. Focusing only on the newcomer and more precisely | the person using it for the first time is just a fraction | of the "problem". | Tijdreiziger wrote: | So what's kept Bob from committing the ribbon interface to | memory in the past 17 years? | mook wrote: | I believe it's because the ribbon is context-sensitive. | What shows up depends on what has focus, and that makes | it harder for retention, similar to how Office 2000 has | automatically hidden menu items that ended up being | confusing. | XorNot wrote: | The ribbon interface removed customizability, and | inflated the size of all the common commands (and also | made it impossible to get them back without 3rd party | extensions). | | Pre-Ribbon I could have the menus, file operations, font | and paragraph settings, and the reviewing tool bar at the | top of my screen. I could have the object and image | editing at the bottom. | | Post-ribbon the exact same amount of space is does a | third as much. Reviewing for some reason is now on a | separate tab. The menus are less commonly used functions | are non-existent, stuck somewhere under "File" which now | takes over the whole screen when I open it. | | It is not just "different" it's worse. It removes the | basic ability to prioritize my interface to the types of | tasks I'm doing, in favor of some vaguely defined every- | user who is not actually a real user. | sp332 wrote: | Just to be clear, the ability to customize existing tabs, | and make new ones with whatever commands you want on | them, is insufficient? Or is this only a complaint about | the defaults? | Someone wrote: | For those who don't know: | https://support.microsoft.com/en-us/office/customize-the- | rib...: | | _"What you can customize: You can personalize your | ribbon to arrange tabs and commands in the order you want | them, hide or unhide your ribbon, and hide those commands | you use less often. Also, you can export or import a | customized ribbon."_ | craftinator wrote: | They've optimized it for the least common denominator, | not for specialized use or for power users. Short term | this is a positive approach as it's more approachable for | people who are just learning or are very lightweight | users. But for people who have a lot of experience or use | it often, it's a serious regression. | vikramkr wrote: | power users have macros and hotkeys. I've met plenty of | excel power users, and I haven't met many excel power | users that click on anything in the ribbon all that | often. Maybe it's different since they're bankers and the | amount of time they're spending on spreadsheets is an | order of magnitude more than other people that could | still be called power users but maybe don't have their | lives revolve around excel and powerpoint, but hotkeys | and macros are where its at | airstrike wrote: | I'm a "Power User" and I've memorized every single hotkey | on the Excel ribbon interface to the point that I don't | care where they are. | | Wrap text? Alt H A W | | Open settings? Alt T F T | | Change to page break view? Alt W I. Go back to normal | view with Alt W L | | Take the border I currently have on the top edge of a | cell and swap it to the bottom? Alt H B M Alt+T Alt+B | | Paste values transposing? Alt H V S V E. Want to follow | the old accelerator? Alt E S V E also works | | Power users don't need to care what the ribbon / menu | looks like. They learn hotkeys. | throwaway_pdp09 wrote: | I'm an emacs user. You have made me feel warm inside. | smabie wrote: | Emacs is a lot like Excel in many ways: they both make | you feel like wizards. I suck at excel, but I've seen | some analysts who are crazy good at it. You watch them | use it and numbers and shit just start appearing out of | nowhere. It's pure magic! | Forge36 wrote: | The ribbon changed again in office 365. | frosted-flakes wrote: | In looks only. Functionally and layout-wise, it's pretty | much identical. | Spooky23 wrote: | There is a population of people who just hate the ribbon. In | my experience, they are usually attorneys talking about word. | It's the same argument that their attorney ancestors made | about Wordperfect 5.1 keystroke commands. | | Personally, I don't see the big ribbon issue. It's easy to | search for arcane features in the help menu. | | IMO, they really need a Mac where you get the top menu bar | and a ribbon-like thing. Or some sort of gnarly keyboard mode | that would become emacs for lawyers. | pseingatl wrote: | Attorney ancestors? | webmaven wrote: | _> Attorney ancestors?_ | | GP probably meant something like "forerunners" or | "predecessors"; some form of "those who came before" that | doesn't necessarily imply a familial relationship. | ghaff wrote: | It's just a cutesy way of saying a long time ago when all | the lawyers used Wordperfect. (A word processing program | that I hated almost as much as Wordstar.) | Spooky23 wrote: | In some places, not so long ago :) | ghaff wrote: | I imagine a lot of big law offices still have computers | with WordPerfect on them so they can read old files if | necessary. | Cthulhu_ wrote: | > The ribbon interface was adopted in 2007. That's 13 years | ago. | | Came here for this. The first version of Office for windows | (which is what most people are familiar with in terms of UI) | is from 1998, so the non-ribbon interface has been around for | 9 years, vs 13 for the ribbon interface. | Macha wrote: | Office 95 doesn't look that functionally different from | Office 2003: | | Office 95: https://i0.wp.com/isoriver.com/wp- | content/uploads/2020/01/06... | | Office 2003: https://imag.malavida.com/mvimgbig/download- | fs/office-2003-s... | | Honestly even Excel 3.0 (1990) doesn't look that disimilar | (https://goughlui.com/wp-content/uploads/2014/05/about- | excel....) | | So that's 17 years for toolbars vs 13 for ribbon | Someone wrote: | Still, I guess more MS Office users will have used the | new interface for longer than the old one than vice versa | (I googled for data, but couldn't find numbers) | | It even wouldn't fully surprise me if, a few years from | now, there were more MS Office users who never used the | pre-ribbon interface than who had used it. | MagnumOpus wrote: | > The first version of Office for windows [...] is from | 1998. [...] 9 years, vs 13 for the ribbon interface. | | You are not even close to right. Excel for Windows is from | 1987 (20 years with non-ribbon menus), Word for Windows is | from 1989 (18 years with non-ribbon menus). And of course | the menu bar paradigm itself is older still. | jellicle wrote: | > It's bad UI if people just learn where to click. | | That is literally the entire and sole purpose of a user | interface. | subhro wrote: | > It's bad UI if people just learn where to click. | | A combat pilot would respectfully disagree. :) | | Source: Diving pulling 5Gs canopy side down. | billfor wrote: | I think the old style menus were more functional for | technical people and other experts, but the ribbon might be | easier for new users. MSFT seems to have understood that | trade off. It's interesting that the Metro design, which | seems closer to the ribbon, didn't take off the same way. | | But from functional perspective I do like the old interface | better, and especially that I can pullright to get at things | without having to make multiple clicks. | domador wrote: | Yes, the ribbon interface was initially pushed on the world | in 2007, and it's still as bad as ever. | tw04 wrote: | The ribbon was one of the worst things to ever hit Office. I | remember it was met with universal horror when it first came | out, but they were fully committed (apparently not having | done ANY user testing) and insisted people would get used to | it and prefer it because: we paid someone a ton of money who | told us it's better. | | Like many others, I _STILL_ to this day have to google to | figure out where things are with the ribbon interface, | probably the least intuitive interface I 've ever used. | henrikeh wrote: | > but they were fully committed (apparently having done ANY | user testing) | | It is a little hard to parse what you mean, but Microsoft | did a quite substantial amount of research leading up to | the ribbon. A quick search on the net will lead you to | summaries of it. | tw04 wrote: | Sorry, I left out a *not. | | I vehemently disagree, in 2007 NOBODY liked the ribbon. | My wife's company refused to upgrade until absolutely | forced to because it was such an atrocity. The most | glowing reviews I ever saw were "I guess I'll get used to | it eventually" and/or someone who used office once a year | and found navigation easier when the extent of their | workflow was changing font sizes. | | https://www.zdnet.com/article/oh-the-horror-why-is- | microsoft... | | https://answers.microsoft.com/en- | us/msoffice/forum/all/turn-... | | https://www.infoworld.com/article/2651076/microsoft-s- | ribbon... | sbuk wrote: | AutoCAD went ribbon around 2010... | conception wrote: | Oh it's bad to learn where just to click, I recently learned | that's how most people do it. | | You might find this interesting - | https://www.truity.com/blog/intuitives-guide-getting- | along-s... | | There was a discussion on HN about this a while back but most | people learn computers by "if I want x I do y." And guards | just how they learn. Changing UI for them is catastrophic | because they literally have to relearn -everything-. Op is | probably a sensor and finds that stability tremendously | useful. | | This really helped me be less frustrated in seeing how people | can't just figure out technology on their own and how I can | just mess with it until I figure out the "language" the app | is using to have users interact with it. Most people can't do | that. | ThrowawayR2 wrote: | > " _There was a discussion on HN about this a while back | but most people learn computers by "if I want x I do y." | And guards just how they learn. Changing UI for them is | catastrophic because they literally have to relearn | -everything-._ " | | Yes, but it's surprising to see a large contingent of them | on HN and other technical forums. The rapid change of | software technologies all but mandates adaptability and | willingness to learn. | osrec wrote: | As an ex trader, I can confirm that the new ribbon interface, | when it first came out, caused me and my colleagues a world | of pain. | | We knew all the shortcuts keys in the old version. The ribbon | UI meant that a big chunk of the previous shortcuts didn't | work anymore. | | Killed our productivity for a good few months. | rakoo wrote: | Your experience reminds me of https://xkcd.com/1172/ | osrec wrote: | But, the new ribbon interface was much more inconvenient. | | If I recall correctly, pasting data while removing | duplicates in the ribbon interface was Alt+AQORT, but | only Alt+XY in the old Excel (I don't remember what X and | Y were, but I know it was a 2 key combo!) | signal11 wrote: | Excel kept the old Alt based keyboard shortcuts, e.g. Alt | D F F for Data > Filter > AutoFilter still works. | | If there was an alt-keyboard shortcut for paste removing | duplicates, that should still work. | osrec wrote: | That's the point; the old shortcuts did not always work. | Worse still, they did something totally different. For | "power users", it was a horrible experience. | senorjazz wrote: | Good old Microsoft changing the shortscuts every major | release, because. Because? Because fucking why? Why do they | do this. | sxg wrote: | Had the ribbon interface been the original UI and the | traditional menu-based interface the new UI, it sounds like | you and your colleagues would have still faced the same | frustrations. To me, it sounds like your issue is with | change rather than the effectiveness of either type of UI. | EL_Loco wrote: | Of course there's an issue with change. That's the whole | point. If you were a pro Emacs/Vi user that used | shortcuts to do pretty much everything and it made you | fast and productive, what do you think would happen if | suddenly you _had_ to use new shortcuts for all the ones | you had already commited to memory? | osrec wrote: | No, not really. Some 1 or 2 key shortcuts became 5 key | shortcuts with the new ribbon UI. | | It was a real nightmare! Especially when the old | shortcuts were also remapped to a completely different | function, and your moving s so fast you don't realise | where your data has gone! | ModernMech wrote: | The ribbon allows you to add your most common used | commands to a quick shortcut list that are only 2 keys. | danShumway wrote: | For me, that's the point. | | For a program as ubiquitous as Word (and as complicated | as Word), unless there were clear benefits from the new | interface, it shouldn't have been changed. The change | itself was the problem. | | Your comment is getting at an important, fundamental UX | principle: all conceptual change is inherently painful, | and every time you ask a user to re-learn something you | are _always_ wasting their time, even if the new design | is better. | | Sometimes a UX designer looks at two interfaces as | completely separate, and thinks their job is just to pick | the best one. The reality is that usually UX decisions | can't be separated from the current state of the app. UX | design is more like surgery, and the invasiveness of the | operation has to be a consideration. | | Having said that, I'm mildly skeptical that the interface | didn't need to be changed. The old interface for Word was | extremely user-unfriendly. If you go through a few of the | interviews about Ribbon[0], there was some really | interesting thought put into the new approach around | discoverability, and while I'm not sure I agree with all | of the theory they used to justify it[1], the changes did | seem to be addressing a real problem. | | But I think it's debatable whether or not the | discoverability benefits were worth the pain, and I think | there may have been better ways to roll out the changes. | | [0]: sorry, too lazy to hunt them down and link them | | [1]: I am mildly skeptical of contextual menus/toolbars. | They're not _wrong_ , they just have drawbacks that | people don't always consider. Sometimes it's useful to | tell people what is disabled, and to give them grounded, | unchanging "landmarks" in the UX that they can use orient | themselves while using a program. | craftinator wrote: | I think that choices like this come from a weird | symbiotic relationship between UI designers and product | managers. The UI people need to justify their jobs; if | they sit on their hands all day because the UI works | well, they can't make that justification. Managers don't | want to "see a product stagnate" and to fix that they | want a "fresh new look". The users don't enter into this | relationship. | edoloughlin wrote: | _The ribbon interface was adopted in 2007. That 's 13 years | ago. | | What is the jank? It's a tabbed interface of buttons instead | of menus and sub menus_ | | I've been using Office since the early 90's and the ribbon | interface for the last 13 years. I still can't find stuff | easily in the ribbon interface. It's like there's some | cognitive barrier to me retaining the layout of anything | beyond the Home ribbon (or tab?). Any time I switch to the | other ribbons (tabs?) I find myself hunting, wondering if | I've got the right tab. | | There's something about the spatial layout that seems to | impose an extra cognitive load. I know menus are spatial too, | but it seemed easier to remember them. Perhaps, because each | menu occupied its own area of the window when expanded. With | the ribbons, the same area is reused when you switch tabs. | | With Word and Outlook, I've got slightly better retention. | However, with Excel, where I seem to have a wide distribution | of seldom-used functionality, it's an exercise in | frustration. I know something exists, but it takes ages to | find it because the last time I used it was probably a few | weeks ago. | rbg246 wrote: | I am also the same, I have a complete block on how to find | things, they just aren't where I remember even though as | others have pointed out its 12 years since the ribbon | appeared. | nxc18 wrote: | In 2020 there is a search feature (similar to VS Code) so | there's really no need to have to find anything anyway. | ako wrote: | The key question is: would somebody who learned to use | office after 2007 with the ribbon interface appreciate | moving back to the pre-2007 interface? | | My guess is that more people learned to use office after | 2007 than before, so the majority of people have no | problems using the ribbon. | | I still yearn for ms-word on dos, and oracle forms on | terminal interfaces, once you learned the keyboard | shortcuts, nothing was faster. Kind of like knowing vi(m). | coliveira wrote: | > My guess is that more people learned to use office | after 2007 than before, so the majority of people have no | problems using the ribbon. | | Or maybe they didn't have other options... | edoloughlin wrote: | _My guess is that more people learned to use office after | 2007 than before, so the majority of people have no | problems using the ribbon._ | | Or, perhaps they are just used to a lower level of | productivity? I've had 13 years to adapt, and I still | find it frustrating. | nicoburns wrote: | On the other hand I found it instantly more productive, | even right after it was introduced. No longer did I have | to remember which menu an option was in. It was all right | there. | ptx wrote: | It's not _all_ right there - some things are under | another ribbon tab, which doesn 't seem all that | different from putting things in a collection of menus. | (Except that visually it's now a jumbled mess instead of | a clean and easy-to-scan linear list.) | puszczyk wrote: | Not sure why this got downvoted -- a personal anecdote as | a reply to personal anecdote. | | On the subject -- I've learned the "classic" office but | really like the ribbon. I'm not a power user though -- | just a doc or a spreadsheet every now and then. | pstuart wrote: | MS Word 4.x on the Mac was pretty sweet. | lallysingh wrote: | It sounds like the issue is that the layout isn't spatial. | There isn't a 1:1 mapping between place and object. The | same place can have multiple objects depending on what | tab's selected. | zoomablemind wrote: | Adding to this is the ribbon content is just too busy. It | fused icons with labels and stuffed it in some uneven | grid. The regular toolbar was more or less even grid, | well, a row. The usual menu is also structured on quite | uniform grid. It's mentally easier to follow straight | lines, we read in straight lines, scroll in straight | lines, well, typing too. Yet when it comes to ribbon, the | adjustable grid layout makes one adopt an adjustable scan | pattern. | | I find this pattern quite distracting. Always feels like | I'm staring at the old-time toolbar customization dialog, | as if someone spilled buttons out of a toolbox onto the | screen, and to make it more fun, also mixed them with | labels... | | Anyone remembers the initial requirement for the ribbon | to use the specific font, as it was used for positioning | and could not be customized? Not sure if it's still the | case. | | I wish MS promoted a style-based workflow/mindset more | than the free-hand formatting. Perhaps, this would by | itself eliminate the need for the busy toolbars, if only | during style design. | agumonkey wrote: | Interesting, maybe old menus had some trivial adequate | nature for most users and ribbon, even with all its worth | doesn't tap into that. Personally I'm still incapable of | deciding.. because I hated nested menus (too deep, too | adhoc) but the ribbon is a bit less easy to remember than | I'd hope. That said it's a good step toward keyboard | shortcut memorizing. | shawxe wrote: | I agree with this completely. It's a lot easier for me to | read through a list of things in some category than it is | for me to scan through a bunch of irregularly sized tiles | for the icon and description of the configuration I need. | For me, all of the pictures just lower the density of the | information and cause it to take longer to parse every | single time. | | I also question the basic premise that the tabbed interface | is somehow more intuitive for new users. Like many UI | related assertions, absolutely no concrete evidence is | being provided to support this point. I would think that it | would be easiest for new users (as it is easiest for | myself) to have options sorted into neat menus with | uniformly sized elements where information is laid out in a | vertical list (which is how lists are written in basically | all left-to-right and right-to-left languages) so that it | is easier to parse quickly. | HideousKojima wrote: | Vertical lists can also work better with the wider aspect | ratios of modern monitors. There's tons of empty space on | the left and right in a typical Word document, but MS | decided to suck up limited vertical space instead | oblio wrote: | > Like many UI related assertions, absolutely no concrete | evidence is being provided to support this point. | | Microsoft did massive amounts of user testing, just | because you don't know about it doesn't mean it's not | there. This is a good starting point if you have about 20 | spare hours: https://docs.microsoft.com/en- | us/archive/blogs/jensenh/ They also backed their tests | with a ton of data and metrics. | cat199 wrote: | > It's a lot easier for me to read through a list of | things in some category | | this also creates a fixed 'path' cognitively since you | are reading/naming the intermediate nodes on the way to | any given task, and the intermediate nodes are | consistently located in the same place spatially and in | terms of the path. This is not the same as 'funky star | button 2/3 of the way to the right and 1/3 down of the | sub-scrolling subpanel of the customizable ribbon' | Wowfunhappy wrote: | > It's a lot easier for me to read through a list of | things in some category than it is for me to scan through | a bunch of irregularly sized tiles for the icon and | description of the configuration I need. | | I think you hit on something here with the irregular size | of the buttons, probably moreso than the icons. The | arrangement makes it difficult to just read through all | the options left to right, because they're all jumbled. | | A common/recommended design pattern for older Mac apps is | to have a top toolbar of large icons, which is actually | quite similar to the Ribbon in some ways. But there, the | options appear in a single horizontal row. | https://i.ibb.co/wd6MR9c/Screen- | Shot-2020-07-10-at-11-58-37-... | MereInterest wrote: | Not only are they jumbled, but they also change | size/shape depending on the width of the window. A large | button when full-screened becomes a small button when in | a smaller window. A large button in a smaller window gets | expanded to show all sub-options when maximized. There is | no visual consistency for the same button. | ModernMech wrote: | That was a feature designed to fit more options on | smaller screens. I personally like it and find it | helpful. | gmueckl wrote: | It messes up any attempt to recollect of the locations of | certain features in the bar. Some iterations of the | ribbon even fold groups into menus under single buttons, | so the exact path to feature then depends on the width of | the window. This turns the ribbon into a pretty | inconsistent user experience. | jodrellblank wrote: | > " _I also question the basic premise that the tabbed | interface is somehow more intuitive for new users. Like | many UI related assertions, absolutely no concrete | evidence is being provided to support this point._ " | | Uh, yeah there was? Go dig through the wayback machine | for Jensen Harris's blogpost series about the design of | the ribbon, or watch his MIX08 talk on it; he was the | design team lead for the change, and the reason they did | it was because the old UI was failing their users. There | were usability studies done during the ribbon design | which fedback into, and changed, how it worked to adjust | to ordinary people's expectations and needs. | | > " _I would think that it would be easiest for new users | to have options sorted into neat menus_ " | | Like many UI related assertions, absolutely no concrete | evidence is being provided to support this point. | jodrellblank wrote: | "There's absolutely no evidence for this" "yes there was, | here's what to look for" "downvote". HN.txt. | | Top level menus full by Word 95. Office 97 added command | bars. Nested menus and toolbars full by Office 2000. | Office XP added Task panes, full of features by Office | 2003. " _the Task Pane was the last attempt to find a way | to scale old-style UI to programs as full-featured as | Office. Although it was a successful stop-gap measure, it | ran its course in only two versions._ " - | https://docs.microsoft.com/en- | us/archive/blogs/jensenh/new-r... | | > " _The downside [of nested dropdown menus], however, | was clear and eventually terminal: increased complexity. | It 's much more difficult for people to form a scanning | strategy with hierarchical menus: you have to keep track | at each moment which levels you've visited and which | you've haven't. What was once a simple structure to | visualize was now a more complicated, branching | structure._" | | - https://docs.microsoft.com/en- | us/archive/blogs/jensenh/ye-ol... | | > " _As we watched more people use the prototypes, we | started to understand more the scanning process that was | taking place. Later on, we did eye-tracking studies to | watch how people scanned the Ribbon_ " | | > " _I was reading a blog entry of someone who was kind | of critical and dismissive about what we 're doing and | our designs. One of his criticisms was "how bad the | usability of the Ribbon would be because it's got icons | scattered all over of various sizes." What we've learned | is actually the opposite. People can scan disparate | patterns more easily than homogenous patterns. When we | use more toolbar-like layouts--a bunch of equally-spaced, | equally-sized buttons, people scan them less quickly than | when each chunk has a memorable layout. So we actually | try explicitly to vary the layouts between chunks--it | helps people find the thing they're looking for more | quickly. That's something we wouldn't have known if we | didn't have a commitment to watch people work._" | | - https://docs.microsoft.com/en- | us/archive/blogs/jensenh/be-wi... | | > " _One of the concepts behind the Ribbon is that it 's | the one and only place to look for functionality in the | product. If you want to look through Word 2003 to find an | unfamiliar command, you need to look through 3 levels of | hierarchical menus, open up 31 toolbars and peruse about | 20 Task Panes. It's hard to formulate a "hunting" | strategy to find the thing you're looking for because | there's no logical path through all of the UI. | | > Office "12" consolidates all of the entry points into | one place: the Ribbon. So if you're trying to find a | feature and don't know where it is, the scope of your | search is drastically reduced. Click on the leftmost tab, | and click across the tabs until you reach the end. That | it. It's either there or it's not--there are no other | "rocks" to look under, no other places we've hidden | functionality. We've found in early tests that people | find it easier to discover how to do new things in the | Ribbon, and they're more apt to explore the UI looking | for better ways to get things done._" | | Testing showed that people found the Ribbon easier, found | more things, and were more willing to explore it. - | https://docs.microsoft.com/en- | us/archive/blogs/jensenh/enter... | | > "* Back in the olden days of designing software at | Microsoft (say, pre-2003), design decisions were mostly | supported by guesswork. [...] How much data have we | collected? [in the Customer Experience opt-in program] | About 1.3 billion sessions since we shipped Office 2003 | (each session contains all the data points over a certain | fixed time period.) [...] one of the biggest reasons that | we decided to do the new user interface for Office 12 is | simply that, for the first time, we have the data we need | to make intelligent decisions.*" | | - https://docs.microsoft.com/en- | us/archive/blogs/jensenh/insid... | | And that's not even from the design blog, which appears | to be offline and not in the wayback machine. | | Totally wrong about people finding menus easier, totally | wrong about there being no evidence based design behind | the ribbon. | strbean wrote: | > It's either there or it's not--there are no other | "rocks" to look under | | Nit pick on this quote: every time I've used the ribbon, | I need features that have been collapsed into a "more" | list (hamburger menu?) for that section of the ribbon. | | Also: | | > you need to look through 3 levels of hierarchical | menus, open up 31 toolbars and peruse about 20 Task | Panes. | | I'm really dubious that the ribbon is better in this | regard. Those menus still exist, and I end up falling | back to them with some regularity after searching the | ribbons and not finding what I want (perhaps it is hidden | in a hamburger menu). Furthermore, each option in the | ribbon takes up far more screen real estate than an item | in the drop down menu, and there are sub-dialogs still | abound. | 6510 wrote: | I really love good UI design and I'm convinced I don't | have what it takes but I do keep seeing arguments and | interfaces that seem quite weird to me. I would do it | like this: | | The desire to keep the document (or whatever it is) | worked at on the screen during the "hunt" I consider a | mistake. When mixing paint on a pallet the eyes are | focused on what you are doing. You might want to look up | to the canvas and back down again several times but there | is never a need to do both. | | I also feel drop down menus are a mistake. There (imho) | should be a key on the keyboard to bring up the "hunting" | screen (perhaps one that can be panned to the left right | top and bottom with the arrow keys) and every "button" on | that screen should be visually mapped to a key | combination. F keys are great for this. First F key for | the "button" group, second F key to pick one or a 3rd for | 12 x 12 x 12 options. | | When folder trees stop working because you have to much | in them you should do tags (in addition) that can hold | duplicates of the functionality. Then when tags also fail | to scale you need a search feature. Each interface | "button" or group should have a lot of hidden text by | which it can be found. Typing cursive should highlight | the italics "button". | | It would definitely become a big mess but my gut says it | can be sorted out and be equally accessible to people | using it every day and first time or rarely users. | egypturnash wrote: | I'm an artist who works mostly digitally. When I am | mixing colors I have the color dialog right there on the | screen next to the art, with my changes being reflected | live. How does this color work with the rest of the work? | That's what's important. | | The only reason traditional artists use a palette far | away from their art for their paint is because that works | in the physical world. Mixing my colors right next to my | virtual canvas is a huge speed-up compared to painting a | ton of thumbnails with different colors. | woah wrote: | There's never any shortage of cranky commenters on HN | with eloquently written 4 paragraph posts about how some | complicated interface from 1993 is the pinnacle of | computing productivity, demanding peer reviewed studies | to the contrary. | fgonzag wrote: | I mean, you could argue that some complicated interfaces | like VIM's modal editing are the pinnacle of productivity | for power users. | | But power users and ordinary user's needs are world's | apart, and the office suites have to cater to both of | them. Thus the deep divide. | coliveira wrote: | Yes, the ribbon is a futile exercise. I'm pretty sure 90% | of the people don't know how to use it, and the ones who | know don't remember where things are. In this sense, menus | are much more successful interface, at least you know where | things might be. And in fact, when I use MS Word I first | try to find things in the menu, and only reach for the | ribbon for items I already know from previous experience. | ModernMech wrote: | I don't understand this criticism. The layout seems | logical to me. If you want to insert something, go to the | "Insert" tab. If you want page design options, go to the | "Design" tab. What's so inscrutable? | coliveira wrote: | There are plenty of problems. In the Mac, for example, | menus are discoverable because you can go to | "help->seach" and type what you're looking for. This | cannot be easily done with the ribbon. Moreover, once you | have a clue that you're looking for an "insert" option, | you still need to search around in the ribbon, since | there is no logic for where the option might be hiding. A | menu you can read from top to bottom, but a ribbon you | need to scan from left to right and top to bottom, making | it much harder to use. | syberspace wrote: | With teaching UI you breed the class of people who will shout | the loudest when something changes. Teaching your parents that | "the internet" is the blue icon in the taskbar will teach them | to call you when microsoft decides to install chromium-edge on | their machine because "the internet is gone". Don't teach | anyone how to use a specific UI, teach the concepts that made | the UI look the way it does. And with that anyone will be able | to transfer that knowledge to a slightly different looking UI | without much of a problem. | ghaff wrote: | >Don't teach anyone how to use a specific UI, teach the | concepts that made the UI look the way it does. | | With all due respect, good luck with that. A lot of people | aren't interested in learning about file systems or how DNS | operates. They want to know what button to order from Amazon. | u801e wrote: | > A lot of people aren't interested in learning about file | systems or how DNS operates. They want to know what button | to order from Amazon. | | That's like saying people aren't interested in learning how | to use a phonebook or how to call directory assistance. | They just want to know who to talk to so they can order | what they want from Sears. | ghaff wrote: | And by and large people learn the bare minimum needed in | order to do those things. Certainly most of us have a | pretty vague notion of what all exactly happens behind | the scenes when we dial a phone. If the call doesn't go | through as planned we might have some idea that the cell | reception is bad or something like that. But we're | probably not in a position to debug what's wrong in any | significant way. | satvikpendem wrote: | That's exactly true. People don't care about the means, | only the ends. | sidlls wrote: | How so? I don't understand this analogy at all. UI/UX | design changes frequently involves changing the | appearance and possibly location and even functionality | of familiar things. If we changed the lettering in a | phonebook, or even merely on the cover, to be, say, | klingon font, we shouldn't expect the typical user to | reach for that phonebook, yet essentially what the GP is | suggesting is that it's sufficient for a user to | understand the "phonebook concept" and users can learn | the implementation details trivially based on that. | u801e wrote: | > I don't understand this analogy at all. UI/UX design | changes frequently involves changing the appearance and | possibly location and even functionality of familiar | things. | | And that's the fundamental problem because that doesn't | take into account people who are familiar with how a | particular application works. For example, if you compare | a tape recorder, VCR, a DVD player, and a streaming | service where you can play, pause, forward or rewind, | it's essentially the same interface and that has been the | case since the '70s. | | It's similar to dialing a phone with a touch-tone system | versus dialing a number on a smartphone (other than | having to press a call button). The only major change in | the UI was when the transition between rotary dial to | touch-tone took place. Automobiles are another example | (placement of the brake, accelerator, shifter, turn | signal stalk, headlamp controls, etc (though things do | differ from model to model to some extent). | | So why do we keep changing the interface of computer | applications every so often such that proficient users | have to relearn how to do things? The reason appears to | be that we're chasing a goal of making the UI more | intuitive so that someone who hasn't used it before can | figure it out, but that never seems to happen. | | But, if people just learn how to use the existing UI, | then they can use the application and other applications | like it because of a standard interface. | | > If we changed the lettering in a phonebook, or even | merely on the cover, to be, say, klingon font, we | shouldn't expect the typical user to reach for that | phonebook, yet essentially what the GP is suggesting is | that it's sufficient for a user to understand the | "phonebook concept" and users can learn the | implementation details trivially based on that. | | A more accurate analogy would be to change the order of | the listings in the phonebook to start from most common | names and end in least common ones instead of being in | alphabetical order because of the belief it would help | new users find the information they're looking for faster | compared to the traditional interface. | setzer22 wrote: | Sometimes the views you see here are extremely biased. It's | normal, we use computers all day, we are experts. We learn | and adapt. | | For some people, a computer is just another tool they've been | recently forced to use in order to live in society (in many | countries, you cannot longer reallistically do your taxes | without a computer for instance). | | As programmers, and especially those who work in UI/UX | design, we owe some respect to those people, because those | who take the extra effort to learn a radically new technology | at an elderly age, are completely, utterly confused when | companies decide to move stuff around just for the sake of it | (or as a result of A/B testing?). | | And yes, sometimes the only way I've been able to teach | people how to operate a computer is by literally describing | the UI and the icons. In my experience, finding a good way to | teach via fundamentals to someome who doesn't care is | extremely difficult. And believe me that I've tried it many | times. | | OTOH, note that none of my points apply to early education | (school). In that case, I completely agree we need to teach | the fundamentals, not UI. | bane wrote: | Next thing you know they'll start insist on adding lowercase | characters to the character set and forcing us to use color | displays and Arabic numerals instead of good old fashioned | Roman ones! | spystath wrote: | It's common occurrence having software dismissed as second rate | because it's "ugly" or non-conforming to current design trends. | Although form and function should enhance each other we've now | reached a point where changes to form actively harm function. | Toolbars are gone, menus are gone, icons are abstract outlines | of what they represent, discoverability in GUI applications is | hampered. I can find quite a few examples of applications both | mobile and desktop that have become increasingly frustrating to | use for no benefit whatsoever. "Where has this button gone? I'm | sure it was here before"; "Oh I need to click the nondescript | three-bullet button, then tap actions and there it is!"; "But | the colours are now nice". Especially in a productivity tool | I'd rather not have the interface change every other release | because it's "ugly" by some abstract metric. Although I believe | the ribbon turned out to be a decent design I'm fairly certain | that wouldn't have been the case if Microsoft had changed again | to something completely different within a release. | | So, yeah... Please give me ugly but predictable interfaces. | whytaka wrote: | > Consistency is worth so much more than fad-chasing. | | Consider consistency across applications though. People like | conformity. | helixhelix wrote: | That wasn't to make you memorise a GUI but to make you | understand the connections between visual indication and | concealed action. | | Without "fad chasing" (which is a sunk cost, a week every few | years of pro graphics design), without even copying microsoft | office's layout, you are losing out on new users. Why would | anyone use libre office because it's open source rather than | being a better functioning product that is more pleasurable to | use (and look at)? | solarkraft wrote: | While I somewhat get what you mean (and hate ribbbons), the | Office UI is just way less crappy than LibreOffice's. It has | smooth scrolling, some animated state, and they're at least | trying to get rid of some visual and semantic cruft, so it's a | lot less of a pain to use than LibreOffice. | | Of course progress sometimes means breaking changes, software | in general and especially LibreOffice is nowhere near a point | at which we can afford to stop improving. It's not about | changing things for the sake of changing things, it's about | making things less painful (and hopefully ultimately | delightful) to use. | baddox wrote: | What's so undesirable about teaching some technology in school | and that technology changing over the years? Heck, I took | computer hardware vocational classes in high school, and we | learned about ISA, ATA, and PCMCIA. I would never bemoan | _either_ learning those things _or_ those things changing. It's | not like that learning was made useless when the technology | changed. | [deleted] | maple3142 wrote: | I think it is simply whether you are used to them only. My | first time using Office is Offline 2007, the first Office with | ribbons. When I want to use "old" UI in Office 2003 or | LibreOffice(turning off ribbon), I also have problem finding | the feature I want. | kumarvvr wrote: | The ribbon interface is one of the best things to happen to | office. | | It was horrible to use before that. | | For an app as complex and feature rich as word or excel, the | ribbon interface is a great way to organise commands. | | Not to mention context specific menu tabs. | | Especially in Powerpoint, my productivity has increased | tremendously. I just create a table and automatically go to the | last tab to format it. | einpoklum wrote: | > The ribbon interface is one of the best things to happen to | office. It was horrible to use before that. | | Says who? Do you have any UI/UX study to back up that claim? | Most of us on this page seem to believe the opposite is true. | | > For an app as complex and feature rich as word or excel, | the ribbon interface is a great way to organise commands. | | Exactly the opposite. That is, a ribbon _may_ be relevant to | a feature-poor application, but much less so to a feature- | rich application. | | > my productivity has increased tremendously. I just create a | table and automatically go to the last tab to format it. | | You're conflating context-sensitive UI changes with the use | of ribbons. That's a different argument. Also remember that | if a Table toolbar or sidebar appears, you can have the same | effect - better perhaps - without ribbons. | | For an app as complex and feature rich as word or excel, the | ribbon interface is a great way to organise commands. | | Not to mention context specific menu tabs. | | Especially in Powerpoint, my productivity has increased | tremendously. I just create a table and automatically go to | the last tab to format it. | andyjohnson0 wrote: | > For an app as complex and feature rich as word or excel, | the ribbon interface is a great way to organise commands. | | With some reluctance, I agree with you. But it does bother me | that I rarely use much of that complexity, while still being | required to engage with a UI that seems mostly designed | around hiding things that I don't need anyway. I wish there | was a way to use the Office apps with a simplified feature | set. Of course, I understand why not: everyone's essential | features are different. So I carry on poking at ribbons | looking for things. | kumarvvr wrote: | That is a by-product, and a testament, to the complexity of | the software. | | Take Word. It has millions of users around the world. And | everyone of them uses at most a _different_ 20% set of the | full features 80% of the time. | | But, it's only one software. It has to satisfy everyone. | | So you end up with a reasonably complex UI that everyone | has to bear. | | However, you can customize it, and I wish there was more | documentation and more effort put into customization of the | menus. | | I mean, let there be a menu customization system that is | fully drag and drop, rather than the clunky stuff presently | there. It would be a game changer. | jklinger410 wrote: | The only thing I want LibreOffice's UI to do is get the fuck | out of my way. | CivBase wrote: | I believe schools are mostly wrong in their computer education | approach. The purpose and functions of MS Word (and most word | processors for that matter) have not changed significantly in | the last couple decades, despite the change of paint. Schools | should be focused on teaching people what common applications | are for and what they are capable of - not which buttons to | press to perform specific tasks. | agumonkey wrote: | I 99% agree with you, except that I believe LibreOffice is not | just old, it's subtly bad. I didn't notice it before but it's | too adhoc, just too laggy, just too crummy at times. It lack | tastes, consistency and responsiveness that you got even in | office 2003. | | I wish LO to improve everything, they came from far and did a | lot. But it's not enough.. kinda like blender 2.7 to 2.8. | this_user wrote: | It's not just slow, but just the subtle things in how it | behaves. For instance, try navigating a spreadsheet in LO | with only the keyboard. It's super annoying. Then try the | same thing in, say, Google Sheets, and it does exactly what | you think it should do. And that is a huge difference in | terms of UX and productivity. | zucker42 wrote: | Isn't Blender 2.7 to 2.8 widely considered a successful | redesign? Blender is experiencing continuing and dramatic | industry support. I've heard Blender is comparable to the | proprietary alternatives. | | I've not used Blender much though. | agumonkey wrote: | Oh sorry, bad phrasing, I meant right now LO is stuck at | blender 2.7 and needs a 2.8-like push. | 1123581321 wrote: | I also took a pre-ribbon exam for Word in high school, and I've | had no trouble applying those concepts to successive versions, | even though I've never been a heavy user. I dare say most | software doesn't change quickly enough for intensive early use | to become totally irrelevant. | [deleted] | signal11 wrote: | > Consistency is worth so much more than fad-chasing. Learning | something is more worthwhile if you are able to trust that it | won't change underneath you. | | Almost anything could be described as a fad. Interactive | computers were seen as a fad once. Punched cards were good | enough! The command line was good enough! | | For complex applications (roughly defined as, lots of nested | menus), the ribbon UI is an improvement as it surfaces more | features. In itself it's an evolution of the customized toolbar | approach - there's plenty of UX research that showed that most | people only had the standard toolbars. (Office still does offer | a context sensitive "toolbar"). | | > we had an exam where we got a printed out page and had to | reproduce it in an hour. This was supposed to be fundamental | computer knowledge like learning to type. | | I'm hoping this didn't mandate a particular program, but even | assuming it did -- Microsoft Word's basic shortcuts all still | work exactly like in 1995. The common toolbar buttons (bold, | italic, lists, etc) are in the same place. Even the original | keyboard shortcuts for deeply nested menus (e.g. Alt D F F, in | Excel, for showing the filter UI, i.e., the old 'autofilter' | command) still work. | | So where is the problem exactly? | pbhjpbhj wrote: | >Almost anything could be described as a fad. // | | I think the key thing here is that MS Word had the features | most people need back in Win3 days (possibly earlier?). | | There's stuff you want to do that punch cards don't allow, eg | duplicate a program virtually; but there's not stuff people | wanted to do that menu based wordprocessor UI prevented. | | Ribbons fine, but no advance for me over menus, on balance I | prefer menus but that might just be familiarity and age. | signal11 wrote: | > I think the key thing here is that MS Word had the | features most people need back in Win3 days (possibly | earlier?). | | That's a very narrow view of what people need. Children at | home these days "type" essays into Word by dictating _as a | first-party feature_. This is a pretty recent step forward | -- in the past it used to be a very expensive third-party | add-on with much less accuracy. | | Good, scalable multi-user document editing has changed the | way students and even workers take notes in classrooms and | workshops. Again, a fairly recent phenomenon (although Word | still isn't as good as Google Docs here -- c'mon Microsoft, | keep up). | rsa25519 wrote: | > Learning something is more worthwhile if you are able to | trust that it won't change underneath you. | | I think there is something even deeper than this. The usability | of UI is directly proportional to quality of users' mental | model of what the application's doing. | | Minimalism can be helpful for removing the "magic." I like the | way Google Docs has evolved their UI. They started matching the | feature set of desktop applications. Slowly, they have removed | and simplified features, leading to a beautifully minimal yet | powerful interface for typesetting and writing documents. | u801e wrote: | > I still have the same keyboard layout as back then but MS | Office now has some janky "ribbon interface" which bears no | resemblance to how it used to be. | | This is a general pattern for GUIs as of late. It changes every | so often until the point where if you haven't used the software | in a while, you no longer know how to access a particular | function via the GUI interface. | | For example, web browsers used to have the standard drop down | menus (file, edit, etc). If I want to view page source, the | option would probably be under the view option and titled | appropriately. These days, I have no idea where to find it, but | at least I still know the keyboard shortcut to do the same | thing and that hasn't changed at least. | criddell wrote: | > It's weird to me that people complain over "old and ugly" | interfaces. | | You might be interested in checking out the work of Donald | Norman. He makes a great case that attractive things work | better. _Old_ isn 't necessarily a problem, but _ugly_ is. | | https://jnd.org/emotion_design_attractive_things_work_better... | Andrex wrote: | This seems intuitive enough to me but years on HN have let me | know it's a rare opinion, at least among developers. | analog31 wrote: | My kids are recent high school graduates. When they were in | grade school, they learned MS Office. They easily picked up the | newer stuff as it has come along, and at the same time, the | schools have gotten a lot more flexible. It just wasn't a | problem. Today they use Google Docs or whatever. | | At my workplace, I see gradually declining use of any kind of | word processing. Folks just edit in the e-mail or chat editor. | One colleague makes video blogs. | | Word processing seems to remain, largely for documents that | will never be read, such as HR announcements and dissertations. | ;-) | | I've written lengthy documents in the chat editor, and have | discovered to my great surprise and pleasure, that people | actually read them. One thing that seems to be important is for | people to be able to read things easily on their phones. | setzer22 wrote: | I think this problem is not at all exclusive to propietary | software. Take blender, for example. I spent quite a bit of | time learning all the bits of the interface 5+ years ago. When | I tried to go back, the software UI had changed so much that | basically most of my knowledge and muscle memory is now | worthless, having to google how to do every tiny operation. And | this is not yhe first "huge overhaul" of the UI and keybindings | they've made. | | And it's not like you can easily get an old version of blender | and make it work just because it's free software. Leaving aside | the fact that I'd be missing out on newer features, system | libraries get updated and at some point the old version stops | working with a random crash. Then you need to start compiling | from source and basically maintaining your own fork. | | IMO this is what happens with large enough pieces of software | where the devs care more about increasing adoption in spite of | any happy existing users. | | Sorry for the blender micro-rant, they are doing a great job. | But still I felt it was the perfect example of microsoft-y | behaviour in free software land | baddox wrote: | I just don't think the specific way to do each operation in | the UI is an essential part of Blender. Anyone using it | professionally or even as a serious hobby will pick up on UI | changes quickly. The real work you do on Blender is the | actual art, not just manipulating menus and buttons. | setzer22 wrote: | No offense intended, but isn't the real work you do in MS | Office creating documents? Software is never about | manipulating menus and buttons _per-se_. | cycloptic wrote: | It seems unrealistic to want new features but also be against | any kind of refactoring or efforts to bring in new users. As | you have found, it's time-consuming to backport things and | the people who actually want that are not usually willing to | do it. Probably because it doesn't bring in new users and | therefore makes no money. Free software really doesn't change | anything abut this, projects that want to become popular | still need to prioritize growth. | chrismorgan wrote: | Meanwhile, I'm a prospective Blender user, and I hear it's | _waaaaay_ better from 2.80, so that for various things where | I might have used another program or given up and used | nothing I would now be very likely to use Blender. It's | always a balancing act: satisfying existing users, against | genuine improvement that will make it better for new users | and existing users that put in the effort to learn the new | way. | dpwm wrote: | Blender is way better since 2.80 imho. I have been an a | blender user since about 2005. I find 2.80 improved the UI | considerably. For me it was well worth the little effort I | had to put in. | zzo38computer wrote: | While Microsoft has changed a lot of stuff, the keyboard | commands in Windows and MS Office have remained mostly | consistent in my experience, so when trying to work on someone | else's computer, some things I could still figure out easily | enough even though the system seems different. This could be | done just as well in free software projects too (some of which | already do, I think). | | (However, for my own stuff, and on my own computer, I use | neither MS Office nor LibreOffice nor other similar software, | since I do not need them; I can use plain text, I can use TeX, | I can use PostScript code (with Ghostscript), and whatever.) | wwright wrote: | I wonder what people who have spent their adult life studying | and implementing UI/UX think about it. | stefankeys wrote: | Just use LaTex with Vim for documents if the org you work at | allows it. | _emacsomancer_ wrote: | I find Emacs with AUCTeX to be the ideal TeX environment, but | at least Vim is a sane environment. Word processors in | general I find a very user-hostile environment for creation. | ubermonkey wrote: | MSFT had reason to believe that the Ribbon was more accessible | and discoverable to users than the old menu structure. I was | dubious at the time, but since the shift I have come to believe | that they are correct. I think the Ribbon is better for the | vast majority of users. | | Interfaces shouldn't be changed for no good reason -- and MSFT | is certainly guilty of chasing fads or tweaks without a clear | benefit, too, in other areas -- but neither should an interface | be frozen in amber if a better idea comes along. | | (Also remember that mass market software isn't designed for | people who post on HN.) | throw_m239339 wrote: | > MSFT had reason to believe that the Ribbon was more | accessible and discoverable to users than the old menu | structure. I was dubious at the time, but since the shift I | have come to believe that they are correct. I think the | Ribbon is better for the vast majority of users. | | Microsoft also removed the start menu on Windows once and | everybody hated it. Sometimes, MSFT is wrong. | goto11 wrote: | The ribbon interface it not just a "fad", it is a clear UI | improvement since it removes a level of indirection. | | If you wanted to see how a font looked in the classic Word UI, | you highlighted a text and selected a font from the dropdown. | When the dropdown was changed to show the actual font, it was | the first step towards the ribbon, where the UI generally shows | the actual effect of the options. | | Programmers does not understand this difference, since they are | used to work on abstraction levels removed from the actual | output. So the ribbon seem like a fad just like the mouse and | icons was seen as a fad by many developers back in the day. | ("Why don't people just learn LaTeX?") | TheChaplain wrote: | I disagree. | | The number of times I had to use "Tell me what you want to | do"-field is on a stupid level compared to the rich toolbar | and extensive menus that existed pre-2007. | XorNot wrote: | I mean ironically that's actually a much better solution - | I love Jetbrains "search everywhere" field in Idea to find | specific commands quickly. | | So why in the heck the ribbon even needs to exist is | baffling - just make a command search/command line input, | and then if it's literally on a toolbar on screen, | highlight it for me (configurably) so I as a new user know | what to click on next time. | | The ribbon is just somehow, always exactly wrong. | red_admiral wrote: | I don't think the ribbon itself is a bad idea, but I | absolutely hate the following two things: | | 1. Latency. When you click a dropdown, the whole interface | can freeze for several seconds while Word presumably renders | the menu or something. I can just about understand that for | the fonts menu, but for the "bullets and enumerations" | dropdown it's just plain bad. | | 2. Things moving around in the ribbon because Microsoft | decided to push an auto-update to include some new search | with bing or "data insights" feature. | ocdtrekkie wrote: | I think they've improved it a lot since then, but I | remember the Fonts menu getting incrementally slower as you | piled more fonts into your system. At one time I think it | actually held up Word loading entirely. | pwthornton wrote: | A good interface should not need to be learned. Everyday new | people are born that have never used a bad interface before. | There is no justification for keeping bad interfaces around | just because you can learn them. | | Interfaces that are hard to learn are also hard to recall. | These lead to mistakes. | bluGill wrote: | Your school was wrong to teach any program. Ui follows fads and | always will. Thus you need to learn how to use any ui that | might come. | slfnflctd wrote: | I agree with this, but it was far less clear in the 90s. I | think a lot of people (myself included) were expecting/hoping | that UIs in productivity software were converging on some | sort of finished design or standard that there wouldn't be | much reason to monkey around with. | | MS Office programs - and many other proprietary software | titles - were taught not only in many schools, but also in | various vocational programs. You could get 'certified' in | having 'mastered' a particular UI, and you expected that | knowledge to continue to be useful for years. Seems quaint | now, but there were some nice things about it. A carpenter | doesn't expect their saws & hammers to radically morph every | product cycle. | bluGill wrote: | In the 90s word was still trying to take the crown from | word perfect. Everyone knew guis were the future, but the F | Keys in word perfect were important to know. | tester34 wrote: | I don't think so, but I also don't think that it's going to | be popular opinion around foss/computer people | | MS Office software is used around shittton of workplaces and | from time to time in day-to-day life, so making people | somewhat proficent at it is good for everybody except MS | competitors. | | I'm not sure what do you mean by teaching "UI" - they teach | how to get things done with given software. | acomjean wrote: | It's hard. I learned a lot of programs (some that don't | exist) autocad and lotus 123. Some of the principals of | spreadsheets and vector programs I remember to this day. But | having hands on with the software certainly helped learn it. | jl6 wrote: | I used to feel that way about the ribbon, but I quickly got | used to it and now consider it an improvement. | | What I've never got used to is the flattening of the UI in | versions 2013+. | ghaff wrote: | I never loved the ribbon and I suspect that Microsoft | underestimated how disruptive the change was for a lot of | people. However, I saw a presentation by one of the lead | designers around the time that it was introduced and he | certainly made a good case for how the older interface had | accumulated way too much cruft. | | ADDED: Ah, this is probably it: | https://www.youtube.com/watch?v=Tl9kD693ie4 | | (That said, MS Office in general had been loaded with so many | functions that 1% of users used but that were absolutely | essential to some 1% that it's something of a mess anyway. | It's one reason I prefer the relative simplicity of GSuite | these days.) | zeveb wrote: | > I saw a presentation by one of the lead designers around | the time that it was introduced and he certainly made a | good case for how the older interface had accumulated way | too much cruft. | | I have also seen well-intentioned arguments for why Clippy | was a good idea ... but he wasn't. | | To this day I miss the Word 5.1 on Macintosh System 7. That | was more-or-less the Platonic ideal of a word processor; | it's been all downhill since. | ocdtrekkie wrote: | Clippy was literally the precursor of things like Alexa | and Siri today. The technology wasn't there to back it, | but the idea of an anthropomorphic assistant has | literally come around to the mainstream today. | jaxr wrote: | I don't mind LibreOffice's interface in general. Only a sublime | style Ctrl+p find would make a huge difference. That alone would | put it's interface on top of MS office in my opinion. | beezle wrote: | So much talk about UI this and that - how about leaving UI and | feature set alone and instead focus on speed and memory foot | print? | | Though recent versions are better, it still feels slow compared | to Office. | einpoklum wrote: | The Document Foundation should - IMHO - employ a more nuanced, | and "deeper", community funding effort. Even though, when | downloading it, we see a payment link - there is almost no | motivation to press it: | | 1. We are in a hurry to go on with the download. | | 2. It's called a "donation" - which it isn't. It's support for | the project, financing further development and bug removal, and | should be presented that way. | | 3. We have zero information about the situation The Document | Foundation is in, what it needs money for, what its income stream | look like and why, etc. I think Thunderbird | (https://www.thunderbird.net/) has been doing a better job in | that respect. | | 4. There doesn't seem to be an effort to encourage or even make- | it-easy-for users (corporate or individual) to engage in | community activity, of the kind that increases commitment to the | project and also awareness to the importance of supporting the | project financially. | | ------------------------ | | Also - please consider actually supporting both projects I | mentioned, financially: | | * LibreOffice: https://www.libreoffice.org/donate/ | | * Thunderbird: https://give.thunderbird.net/en-US/ | | and consider doing some volunteer QA work on LibreOffice by | reporting bugs or even getting into the code. I, particularly, am | very involved with Right-to-Left, Hebrew and some Arabic language | issues. | mgbmtl wrote: | I hate to rant, but there is a weird sense of entitlement in many | comments. An assumption that software should "just work", be | completely bug free, have the best design, have developers | quickly responding to bug reports, etc, while giving away the | product for free. | | I might not use an office suite very often, but when I do, I'm | grateful it exists and is free/libre. Some orgs (gov, companies, | service providers/resellers) do rely on LibreOffice, and they | should really make sure that core developers can keep on going. | | (I work for a free software service provider/reseller and core | developer, this comes up regularly) | ThrowawayR2 wrote: | In the early days, one of the things that was heavily hyped by | FOSS advocates to drive adoption was the "free as in beer" | aspect. It worked but, unsurprisingly, it resulted in a large | userbase that only cared that the free beer kept flowing and | nothing else about the FOSS philosophy nor contributing. | ComodoHacker wrote: | On the other hand, the idea of FOSS is to put effort of a few | for the benefit of them and many more others, a positive sum | game. | | In some cases this idea is able to deliver, in others it isn't. | But the expectations of having a working, maintained and free | product are justified to a degree. | lbwtaylor wrote: | I think there is a quasi-unique problem with Libreoffice. | People love Word and Excel, in ways they don't Windows and | other pieces of software that compete with FOSS. | | Those two programs are so well polished, user-friendly and | powerful, and are what so many people are trained on, that it | can be rough transition to LibreOffice. | genidoi wrote: | This is the de facto complaint of open source software, and | initially I thought the entitlement can really only be | explained by laziness, after all why don't people just bother | to read the source code and contribute the feature they want? | | But then I realized its way way more rudimentary than that. A | substantial amount of software developers struggle w/ | interpersonal communication skills, and so often what may have | been intended as a polite feature suggestion came across as | entitlement, if not bewilderment that a feature doesn't exist | through a poor choice of words combined with a lack of empathy | that we see everywhere throughout the internet anyway. | danans wrote: | > why don't people just bother to read the source code and | contribute the feature they want? | | It is a bit far fetched to expect non programmer users to | read the source code, much less contribute the feature (i.e. | from requirements gathering to feasibility analysis, to | design, implementation, testing, and release) isn't it? | | That is the kind of work that only a compensated team would | do, especially and something as complex as an office | productivity suite. In other nonprofit areas, your | organizations doing work rely on charitable contributions | from donors who share the same interests. Until such a time | that such donors exist, it's hard to see how the development | model is funded. | | > A substantial amount of software developers struggle w/ | interpersonal communication skills, and so often what may | have been intended as a polite feature suggestion came across | as entitlement | | They might have interpersonal issues, but it seems like the | deeper issue here is more with the incentive model, not with | the developers' personality traits. | einpoklum wrote: | Well, I believe that FOSS software should "just work", but also | that we should "just support it" if we use it - with decent bug | reporting always, with QA work if we can spare a bit of time, | with coding if we know how and can spare more time, and with | some money if we're not poor. | | So, I guess I believe in "mutual entitlement". | stefankeys wrote: | To be fair there is simple free open source software that just | works, like vim. It is just that people should understand that | with complicated and necessarily bloated software which does a | lot of things major bugs are inevitable basically fate. | simion314 wrote: | About people hating change, in my IDE an update renamed a menu | from "revert" to "Rollback" , for a while I had issues finding | this menu because my brain was searching for the old text and | just skipping over the new one. | | Is it my fault that change causes productivity loss? Should we | take a pause and train ourselves after each software/webpage does | a change? | inanutshellus wrote: | Every time I open LibreOffice and see the loading logo... I'm | amazed it's free software. | | I'm thankful to everyone that has contributed to it. | eeereerews wrote: | > Another pathology is that there are companies who ship | LibreOffice, often claiming support, but then file all their | tickets up-stream and hope they are fixed for free. | | Lmao... but thinking again, given the average user's bug-filing | abilities, a professional bug-filer might actually be useful. | buovjaga wrote: | Indeed. I created this initiative some time ago, but sadly have | not been able to get folks responsible for deployments | involved: | https://wiki.documentfoundation.org/QA/Guidelines_for_public... | | I guess it's just another reflection of the passivity we | witness everywhere. | mixmastamyk wrote: | Have any of the support companies tried paying bounties for | tickets? Seems like it would get revenue pointed at the | bugs/enhancements that customers wanted worked on. | | Do they have a subscription to pay LO directly? | stefankeys wrote: | GUI was a mistake. | Shared404 wrote: | > so nobody thinks in terms of buying support for any office | suite[.] | | In my experience working in a repair shop, people only think in | these terms when buying an office suite, regardless of if they'll | actually use the official support. This only applies to | individuals though, not corps. | davidhyde wrote: | It seems like this whole thing could be solved by renaming the | tag from "Personal Edition" to "Lite Edition" or something. | People want to use and "office" product for work, duh. The | document foundation keep arguing that funding is needed and the | users keep arguing that they want a free version for commercial | use and that naming is important because "the boss won't read the | license agreement but look at the name! Personal Edition" | | Why are people on the defensive always so blinded by the obvious? | If you understand what people are getting upset about then, on | the first line of the letter, they should state, unambiguously, | exactly what people are having an issue with. Instead, the | introduction is about the success of LibraOffice which is not | contended and actually somewhat irrelevant. Then this: | | > So it is a bit surprising to see the project's core developers | in a sort of crisis mode while users worry about a tag that | showed up in the project's repository | | This sentence just tells the reader that you still don't | understand what the fuss is about because you are referring to | past good will and not the simple fact that the name is wrong. | Readers want to know that you understand their point of view | before they are willing to read about your point of view. | mrob wrote: | "Lite Edition" isn't much better. The usual name for this kind | of thing is "Community Edition", which has no negative | connotations. But I don't see why it needs any special name. | The LibreOffice brand is already harmed by the continued | existence of OpenOffice, which many people still think of as | the default free (as in beer) office suite despite its | obsolescence. Complicating the LibreOffice name will only make | things worse. IMO it should remain plain "LibreOffice", and the | paid support version can be "LibreOffice Enterprise Edition". | zucker42 wrote: | Someone from TDF responded to a similar comment on Reddit: | | https://www.reddit.com/r/linux/comments/ho0n51/update_on_lib. | .. | ulisesrmzroche wrote: | Why so much talk about the ribbon? This article has nothing to | say about that. This is about a Personal Edition and an | Enterprise edition and how little revenue its actually coming in. | | Basically, libre office won't be libre anymore. Looks like | Enterprise is gonna have a commercial license. | | By the way, I think the ribbon is far better than the ugly | dropdown menus. It's also been over a decade since it was | introduced. Some of yall are so resistant to change is bordering | on zealotry. I hate to remind everyone about dropbox but dropbox. | crazygringo wrote: | > _Basically, libre office won 't be libre anymore_ | | The personal version still will be, right? | | Now this would be something to worry about if all new feature | development were put into enterprise, and the personal version | stagnated. | | But from my experience in enterprise software, enterprise | features are generally not even applicable to consumer users at | all. They're things like single sign-on, approval workflow | integration, private cloud integration and whatnot. | | It's not as if a bugfix for page margins will make it to the | enterprise version and not the personal one. | | So this doesn't feel like something to worry about. If it | provides the necessary financial resources to keep the personal | edition alive, then I'm all for it. | ulisesrmzroche wrote: | Yeah I'm cool with it too, it's just not quote unquote true | free software anymore. Which should be big news, but | basically the whole first page of comments is all about the | MS word ribbon | | Madness of crowds for sure | mikece wrote: | Is there a manifesto or document anywhere which lays out the | economic case for (US) Federal grants to develop free software? | How many developers and how many projects could be staffed full- | time with a billion dollars set aside annually for an Office of | Open Source Software? | | (Of course such an office would descend into a cluster-[bleep] of | political warfare over topics that have nothing to do with | developing software so spending nothing probably gets as much | done in this area than creating a government office which costs | money and doesn't get anything accomplished.) | x87678r wrote: | A better deal would be Fed paying MS, then MS charging other | countries all over the world and MS collects big $$$ in profits | and US tax paid. Much of SV started like this too. | xvilka wrote: | Instead of delivering the dead and long stalled project Apache | should admit the failure of OpenOffice (with their commit rate vs | LibreOffice's one it's obvious) and redirect to LibreOffice | instead. They should officially deprecate it. Right now they are | stealing potential users of LO with their substandard product. | jandrese wrote: | Personally I find LibreOffice Writer to be fine for my regular | reports until something goes wrong and then it's like old | versions of Word. | | For example, occasionally when I'm making a numbered list the | tenth item and beyond will be bounced over a full tabstop which | looks horrible. Then I'm trying to work around the problem by | messing with the tab stops which causes problems for the rest of | the document. | | It's really hard to fix when something goes wrong as a casual | user. Inserting images/figures is fraught with peril too. I | sometimes find myself hacking the doc until it looks presentable | and then not touching it. It's like those old "smart" systems | that weren't quite smart enough to get it right, but would fight | you tooth and nail when you tried to undo what they did. | | For what its worth I prefer the consistency of its interface over | the ever changing ribbon of Word. Word also tries to guess what | you want and when it guesses wrong it's really annoying. | azinman2 wrote: | I was hoping to find an actual plan towards making the software | better, more usable, and desirable. Instead it's just a | "marketing plan" about splitting apart something that lags | behind. | | Where's the vision?! | rspoerri wrote: | I'd like to use a open source text editor. But libreoffice text | rendering is so bad, i cant use it. At least thats the case for | me on osx, but i think this applies to all plattforms. | | Just compare text rendered in libreoffice and to the one in | pages. It hurts my eyes. | grandinj wrote: | (LO Dev) Unfortunately, mac has the least interested | programmers available to debug issues, and there is some weird | interaction going on with our rendering on macOS that we can't | track down. | phonon wrote: | The upcoming version is moving from Cairo to Skia for text | rendering. It might help. ___________________________________________________________________ (page generated 2020-07-10 23:00 UTC)