[HN Gopher] Building Kind Social Networks (2018)
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       Building Kind Social Networks (2018)
        
       Author : rfreytag
       Score  : 41 points
       Date   : 2020-08-08 04:48 UTC (18 hours ago)
        
 (HTM) web link (postlight.com)
 (TXT) w3m dump (postlight.com)
        
       | moksly wrote:
       | I think the obvious solution is to give users power over who can
       | comment on their stuff. My Facebook feed could easily pass as a
       | "kind social network" because I only follow blood bowl interest
       | groups and only have friends I actually like in the real world.
       | 
       | Don't get me wrong, I too had a friendslist full of anyone I'd
       | ever met, I followed news and stuff like that. And it drove me to
       | the point where I was ready to quit Facebook. Then I got into
       | blood bowl and needed Facebook for our national league, and I had
       | to figure out how to make social networking not suck. The answer
       | was to remove all the people I didn't actually care about.
       | 
       | These days my feed is relatively slow, and usually rather boring,
       | but I use Facebook more than ever because of my blood bowl
       | interest groups. These groups too are moderates in a way that
       | would get the average Twitter commenter banned by their first
       | post. Sure we might as well use some phpBB thing, and we might as
       | well use IRC instead of discord, would be nice for a privacy and
       | anti-advertising concern, but Facebook is where people are.
        
       | iamcasen wrote:
       | The double edged sword here is groupthink. If you are trying to
       | have a discourse about being gay in a social network comprised of
       | people from Saudi Arabia, they might flag your very loving and
       | helpful posts as being hostile. Thus banning you from their
       | network.
       | 
       | In the end, I think it would result in even tighter bubbles where
       | all information we find uncomfortable is eventually filtered
       | away.
       | 
       | I think a better angle would be to figure out how to create an
       | environment that encourages open mindedness and willingness to
       | let others be themselves without forcing anyone into our own
       | views. Easier said than done, I know.
        
       | newman8r wrote:
       | My experience with podaero.com has been that things are very
       | civil in small groups where everyone gets to know each other -
       | regardless of whether real names are used (users there have the
       | option between real name or pseudonym).
       | 
       | I think it's when the groups get so large that nobody really
       | knows each other - that's when things become less civil.
       | 
       | edit* - here's an invite link to take a look if anyone wants to:
       | https://podaero.com/info/hacker-pod
        
         | cosmojg wrote:
         | Isn't this true in real life as well? Humans don't behave well
         | in large groups both online and off.
        
           | newman8r wrote:
           | Yeah, I'm reminded of the bystander effect and diffusion of
           | responsibility. Then there's also the phenomenon of
           | lynchings, which I believe are still a big problem in some
           | countries.
           | 
           | [1] https://en.wikipedia.org/wiki/Bystander_effect
           | 
           | [2] https://en.wikipedia.org/wiki/Diffusion_of_responsibility
        
       | DoreenMichele wrote:
       | Real name policies may (or may not) foster civil discourse, but
       | they do so in a way that favors the already privileged. It's a
       | burden for marginalized people and a barrier to them resolving
       | their issues.
       | 
       | I was molested as a child and women generally tend to have less
       | agency over their lives than men. When I first got online, I used
       | my real first name and last name. I eventually moved to _middle
       | name and place_ as my default semi anonymous handle for privacy
       | reasons because my first name plus last name is so distinctive. I
       | 'm back to using my full name online, though my handle in most
       | places is first name plus middle name.
       | 
       | It was a long journey of getting there. It included a divorce,
       | figuring out how to talk publicly -- which I think men tend to
       | get inculcated with early and women don't -- and assorted other
       | factors.
       | 
       | The perfect is the enemy of the good. If you only want civil
       | discourse in your space and that's all that matters to you, you
       | can achieve that by limiting it to very privileged people with no
       | serious personal problems. Insisting on real names is a polite
       | means to exclude anyone for whom speaking publicly under their
       | real name might be a problem, so I'm sure it can help keep things
       | superficially civil in your little corner of the universe.
       | 
       | I am also sure it helps further narrow the lives of people with
       | already narrow existences by ever so politely silencing them
       | online in ways they are already silenced offline. Which isn't
       | actually all that kind, imo.
        
         | andrei_says_ wrote:
         | Thank you for this perspective.
         | 
         | I've been reading Mike Monteiro's Ruined by Design. In one of
         | the chapters he points out how tech companies' policies for the
         | communities they create are set by "tech bros" - predominantly
         | white privileged males, who have never experienced life as a
         | poor person, or as a woman or as a person of color, or as a
         | non-heteronormative person or a combination of the above.
         | 
         | He quotes a conversation with a female designer friend of his,
         | discussing twitter's anti-abuse policies added a few years ago.
         | She said that if there were any women on the team, Twitter
         | would've never had launched without tools to solve abuse.
         | 
         | But that problem never existed in the universe of the original
         | decision makers.
        
           | raywu wrote:
           | I am interested to hear more about Ruined by Design. I read
           | the sample chapter on Uber on the website [0] after reading
           | your comment. The author seems very biased against any sort
           | of good that might come out of Uber. Is the entire narrative
           | anti-VC and anti-SV and deems the issue a systemic problem,
           | or does the author provide counterpoints and examples where
           | good decisions are made and can be made?
           | 
           | [0] https://www.ruinedby.design/sample-chapter
        
           | [deleted]
        
         | tachyonbeam wrote:
         | I think that boys are encouraged to express their opinion from
         | a younger age as a "show of strength". As a young man, you're
         | supposed to be strong enough to withstand disagreement and
         | occasional social shaming. The pressure for girls is the
         | opposite, be more like the others, don't stand out.
         | 
         | No doubt that people make assumptions about you if you make it
         | known you are a woman online, but, I it's not necessarily just
         | about privilege in the social justice sense. I am a minority,
         | and I am very uncomfortable with identity politics, but I know
         | I have to be careful with that I say online, because my current
         | and future employers might be watching.
         | 
         | Forcing people to use their real names will favor discourse
         | that's more mainstream, that fits in the overton window[0].
         | Anyone can be bullied online if they disagree with the
         | mainstream, whether they use a nickname or their real name, but
         | if your real-world identity is known, that bullying can
         | translate into the real world, you could lose your job, etc.
         | 
         | [0] https://en.wikipedia.org/wiki/Overton_window
        
           | DoreenMichele wrote:
           | I'm plenty opinionated and I've always been comfortable
           | expressing my opinion. It gets perceived differently than
           | when men do the same and people react differently to a woman
           | doing it.
           | 
           | I had other issues rooted in being female. I've concluded
           | that the world typically teaches boys from an early age how
           | to have a public reputation and public relations and girls
           | generally don't get the same info to the same degree. It
           | becomes a self reinforcing problem because a woman behaving
           | "normally" is behaving in a way that is more appropriate for
           | private spaces and personal relationships and the rest of the
           | world will expect that of her.
           | 
           | I've had a really hard time figuring out why I had such an
           | extremely hard time interacting with the public. It took a
           | long time to get any kind of handle on that.
        
             | tachyonbeam wrote:
             | > I've concluded that the world typically teaches boys from
             | an early age how to have a public reputation and public
             | relations and girls generally don't get the same info to
             | the same degree.
             | 
             | That would be contrary to popular wisdom, which says that
             | girls are taught to be much more social from an earlier
             | age, and as such, they generally have a better
             | understanding of social dynamics, whereas boys tend to be
             | more socially obtuse.
             | 
             | > I've had a really hard time figuring out why I had such
             | an extremely hard time interacting with the public. It took
             | a long time to get any kind of handle on that.
             | 
             | Just my two cents but: just being different from the norm
             | will often get you weird, unfriendly looks.
             | 
             | From what I read in your discourse, I get the impression
             | that it seems to you like boys have it easy/better,
             | socially, but I can tell you, having been on the other side
             | of the fence, that when boys are "out of line", they
             | literally get beat up, repeatedly... And society somehow
             | accepts this, "boys will be boys".
             | 
             | Being opinionated is not always well-received, both for men
             | and women. Generally, people like opinionated if those
             | opinions are just reinforcing their own... I do agree that
             | men can get away with being more opinionated in some
             | situations, but I don't think it's just a free pass. It
             | only works if you're at the top of the social hierarchy.
             | Maybe this is where we are in agreement. Society has
             | difficulty accepting women being opinionated because it has
             | difficulty accepting women being at the top of the social
             | hierarchy. To fix that, it helps to fix gender norms, but
             | we should also strive to live in a society where everyone
             | can express their opinion, not just those at the top of the
             | hierarchy.
        
               | DoreenMichele wrote:
               | _That would be contrary to popular wisdom_
               | 
               | I'm not talking about social skills. I'm talking about
               | _public relations_ skills. They are different skill sets.
               | 
               | I'm not saying boys have it easy. I'm saying boys
               | generally get expected to have a real career and they are
               | shaped accordingly. Women are generally not expected to
               | have a real career. We are expected to be defined by
               | being a wife and mom. And we get shaped accordingly.
               | 
               | That doesn't mean men have it better. It does mean the
               | topmost positions of power in the world are male
               | dominated and that pattern gets reinforced by the way we
               | teach women to interact with other people and continue to
               | expect them to interact with other people at every step
               | of the way.
        
       | bccdee wrote:
       | I don't think that a use-real-names policy is conducive to good
       | conversation, because it means that everything you say has to be
       | something you would be comfortable saying in front of your family
       | and your employer and the whole rest of the world. That takes a
       | lot of topics off the table -- sex, politics, anything that is
       | controversial, anything that might become controversial in the
       | next ten years... Discussions become very bland when everything
       | you say has to be designed to protect your real-life reputation
       | from every audience that will ever have power over you.
       | 
       | It's better to create a system of reputation independent of real-
       | world identity. If new users have limited privileges until
       | they've been around for a certain amount, or if only one account
       | is permitted per IP, even an anonymous account with a name like
       | XxX_FakeName_XxX becomes an identity with value and a reputation.
       | By engaging in bad behaviour, that identity would lose
       | reputation, and might even be banned. Because of the loss of
       | privilege or technical challenge associated with creating a new
       | account, bad behaviour is disincetivized without actually
       | attaching real-world identity to anything online.
       | 
       | There's a balance to be found between lowering barriers to entry
       | and raising barriers to re-entry, but if the balance is done
       | properly it can make a big difference.
       | 
       | Of course, none of this works without moderators doing the
       | legwork of throwing out bad actors, but this is the difference
       | between effective moderation and token moderation that is too
       | swamped to actually do anything.
       | 
       | This also works better in smaller communities, but I think
       | smaller online communities are just healthier in general. This is
       | part of why monoliths like Facebook and Twitter are so toxic --
       | there is no "Twitter community," rather there are a thousand
       | Twitter communities all of which are bumping into each other
       | constantly because they occupy the same space.
        
         | grawprog wrote:
         | So, a forum with a complicated sign up process, IP filtering
         | and effective moderation?
         | 
         | Lots of communities like that used to exist. Some still do, but
         | for some reason everyone thought they needed to tell everyone
         | on the internet their name and personal information.
         | 
         | So here we are.
        
         | hellbanTHIS wrote:
         | I've seen news articles that Drudge has linked to that have
         | Facebook comments where people use their real name. This may
         | surprise some people but -- they're not usually very polite!
         | 
         | And every evil subreddit I've come across was the result of
         | "effective moderation", they moderated everyone who isn't evil.
         | 
         | Lax moderation, the good ole downvote button & find some way to
         | discourage circle jerks, that's probably all you can do. You're
         | never going to make the Internet not be a sewer though.
        
           | news_to_me wrote:
           | Evil people are allowed to have communities. In an evil
           | community, it's probably the "good" user who is usually a
           | troll, so it makes sense for them to be unwelcome.
           | 
           | What's interesting about Reddit is, to what extent is a
           | subreddit its own community vs part of the Reddit community?
           | Probably better for evil people to set up their own forums,
           | or preferably to not be evil at all.
        
         | Barrin92 wrote:
         | > means that everything you say has to be something you would
         | be comfortable saying in front of your family and your employer
         | and the whole rest of the world. That takes a lot of topics off
         | the table -- sex, politics, anything that is controversial,
         | anything that might become controversial in the next ten
         | years...
         | 
         | different suggestion: learning how to talk about that stuff
         | with your family is a better long term solution. I don't know
         | if this is a cultural thing but in my country talking about sex
         | or politics with your family is pretty normal, if you don't
         | have a raging political discussion over family dinners it's not
         | a good conversation.
         | 
         | I think anonymity or pseudo identities are pretty broken. We're
         | social animals, our identity is what gives us stake and it
         | keeps us responsible.
         | 
         | I don't think anonymous opinions are more "real" because they
         | are unfiltered, I think they are more likely to be thoughtless.
         | If we don't stand for something with our name I don't think
         | we're more intelligent but rather we just care less about what
         | we say, I don't think the youtube comment section is known for
         | its great insights.
         | 
         | The only reason I don't have my real name here and on a few
         | other sites is because in the past I repeatedly ended up with
         | angry people who had an axe to grind spamming me on my personal
         | mail, so I feel you can't really unilaterally disarm, but I
         | think collectively we'd be better off.
        
           | tachyonbeam wrote:
           | > different suggestion: learning how to talk about that stuff
           | with your family is a better long term solution.
           | 
           | I agree, but unfortunately, for many people that's just not
           | an option. Think abusive or mentally ill parents. Think
           | people living in the middle east. It's normal for people to
           | seek spaces where they can speak more freely, without needing
           | to change the whole world to make that possible first.
        
             | klyrs wrote:
             | ... think Evangelicals, Mormons, Witnesses, Catholics...
        
       | muyuu wrote:
       | Trying to enforce characteristics for the network at the global
       | scale is incompatible with the most basic degrees of freedom of
       | expression. However, at some point all large corporations - so
       | far - want to weaponise their control of the network to steer its
       | characteristics at a global scale. This is why all large social
       | networks suck so badly. They all try to be a one-size-fits-all
       | social overlay to the Internet, and this is a fool's errand.
        
       | Ozzie_osman wrote:
       | I helped build a (acquihired and now defunct) startup in this
       | space. Totally agree that if you care about kindness / civility,
       | you have to bake it into the design from the get-go.
       | 
       | We ended up sticking with a real-name policy, which does have
       | some downsides (examples like the one in OPs post where someone
       | can come out as gay in a country where it's illegal obviously
       | wouldn't fly), but having people use their real names meant less
       | ability to hide behind anonymous identities.
       | 
       | Obviously, that wasn't enough on its own, so we tested a few
       | other dynamics that also helped. For example, you had to commit
       | to a pledge before writing anything. It did end up being really
       | civil and thoughtful, but we never got beyond thousands of active
       | users and never figured out a business model.
        
         | marban wrote:
         | I'm currently working on a new thing that works invite-only and
         | if a user tries to game the system, the one who invited them
         | will be banned as well.
        
           | TobTobXX wrote:
           | Something like https://lobste.rs/ ?
        
         | searchableguy wrote:
         | Real names have little effect imo otherwise why my dad's
         | facebook feed is so crazy.
         | 
         | Compare github/hn/discord to places where people use their real
         | names.
         | 
         | It's a moderation problem. As networks grow, moderating them
         | becomes harder and why popular things end up becoming toxic.
         | They just don't have enough people to set a community
         | expectation or tone.
        
           | Ozzie_osman wrote:
           | Yes, on its own real-name policy doesn't work. But in
           | connection with other choices, it can help a lot.
        
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