[HN Gopher] Datadog releases Incident Management, Profiler, Erro...
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Datadog releases Incident Management, Profiler, Error Tracking, and
more
Author : dbenamy
Score : 102 points
Date : 2020-08-11 18:37 UTC (4 hours ago)
(HTM) web link (www.datadoghq.com)
(TXT) w3m dump (www.datadoghq.com)
| rob-olmos wrote:
| If I'm understanding correctly, currently "RUM Errors" is not
| "Error Tracking", and "RUM Errors" only records an error if that
| RUM session is actually profiled/recorded?
|
| Ie., you have a RUM sample rate less than 100%, so some errors
| aren't recorded in RUM Errors? Will that be the same situation
| for "Error Tracking"?
|
| Curious to see what this pricing is.. eg., any client-side errors
| get auto-included as a RUM session? There's a good amount of
| bogus browser errors due to incomplete or oddly sandboxed
| javascript environments.
| jeffbee wrote:
| Profiler looks pretty dope. Does anyone know why neither DataDog
| nor Google Cloud Profiler support C++? Technically Google
| supports anything if you implement the agent yourself, but none
| of these tools ship a C++ profiler out of the box.
| mmclean wrote:
| Regarding Google Cloud Profiler (I'm the PM), this is for a few
| reasons:
|
| - We have good support for Go, Java, JS, and Python, but are
| still adding a few features for these languages (MUSL support
| for Alpine just shipped, still need to add heap profiling for
| Python)
|
| - C++ isn't as heavily used by our ops tools customers as Go,
| Java, JS, and Python
|
| - We have several new analysis features in the pipe, and the
| cost supporting an additional language would slow down the
| delivery of these
|
| There's no lack of desire to add new languages, but we chose to
| prioritize completing existing language support and new
| analytics functionality this year. I'm guessing that the other
| teams making products in this space face similar constraints
| and made similar tradeoffs.
| jeffbee wrote:
| Thanks for your perspective. When I was at dropbox I wrote a
| quick tool that would convert perf data files to cloud
| profiler protobufs and upload them to google. I really
| appreciate that the API exists allowing people to use
| whatever language they want. I'm not a huge fan of the
| datadog model where you need their agent and they don't have
| a documented API.
| dbenamy wrote:
| I work on Datadog Continuous Profiler. Thanks :-)
|
| We picked the initial feature set based on a mix of factors
| including where we expected a lot of demand, what we use
| internally so could dogfood, and what we could build a great
| version of most quickly. We've got more languages and more
| features coming!
|
| And feedback on what we've got so far or what (else) you want
| welcome!
| kevsim wrote:
| We used DataDog extensively for metrics at my last job. It was
| awesome, but terribly expensive. Then people wanted to get logs
| in the same service, so we started rolling that out and it got
| even more expensive (multiple times competitors like SumoLogic).
|
| Would assume these new features will also come with a hefty
| pricetag (though for APM it's not like competitors like NewRelic
| are inexpensive).
| coredog64 wrote:
| Wow. Sumo costs are usually 75-80% of Splunk. Does this allow
| DataDog to take the crown for "sales rep most likely to arrive
| in a Bentley?"
| pain_perdu wrote:
| How does their Incident Management differ to that of
| Blameless.com which I believe is the current market leader.
| stewart87 wrote:
| Anyone using their APM? why/ why not?
| SteveNuts wrote:
| We use it and love it, but self-limit its use because $$$$.
|
| We'd be willing to give Datadog more money to use their full
| suite, but there's no way we could do it at their full price.
| mman0114 wrote:
| Using it, and would love to roll it out to more of our
| services, but cost is the big concern for us.
|
| Just to add, I love how easy it is to set up and roll out.
| palijer wrote:
| Using it on all of our services, we all love it.
| Troubleshooting and optimizations are ridiculously simply,
| there isn't much investigation, APM just tells you what is
| wrong, saves a lot of Dev time and we'll worth the money IMO
| mdaniel wrote:
| I rage closed that window for downloading a 720p(!) 2.5MB video
| showing some swooshing squares that takes up the entirety of the
| "welcome to this content" section. It's one level of disrespect
| for my time to eat a huge swath of space with a gif, it's a whole
| other level to put a movie trailer above your blog content just
| to make squares dance around
|
| In an attempt to rescue this rant with some actual content: one
| might have interest in the recent series of threads over in
| r/devops about people's differing experiences between datadog's
| _product_ and datadog's _organization_. I would guess if there
| are problems knowing ahead of time how much mere monitoring
| costs, that "attack surface" grows the more products one attempts
| to consume from datadog
| shoulderfake wrote:
| you are angry about 2.5mb video, its 2020 pal get a broadband
| connection
| jschwartzi wrote:
| Look buddy sometimes we just want to read some text while
| we're sitting at a bus stop.
| vikramkr wrote:
| depending on where they are that might not be that easy
| alexpapworth wrote:
| Doesn't bode well for DataDog's Performance Monitoring tool,
| especially if they don't use it on their own site!
| vosper wrote:
| > one might have interest in the recent series of threads over
| in r/devops about people's differing experiences between
| datadog's _product_ and datadog's _organization_.
|
| I briefly tried to find some of these, but I'm not clear on
| which threads you're referring to. If you have time to post
| some that'd be interesting to me.
|
| The one I did find was someone complaining about being
| "scammed" but it seemed pretty clear that they'd enabled an
| extra paid feature, without understanding the pricing, and it
| didn't really seem like Datadog did anything wrong... So if
| that's all people are complaining about it doesn't seem very
| interesting.
| [deleted]
| rememberlenny wrote:
| These tools are major. The last company I was at extensively
| planned error budgets and SLAs, but the tooling was very squishy.
| Seeing the incident board and tooling around monitoring feels
| like they hit the nail on the head.
|
| I don't know much about Datadog, but it seems like they are
| building exactly what their customers need.
| bdcravens wrote:
| I feel like Datadog has a great product. I only wish I hadn't had
| such negative experiences with their sales team.
| sam_lowry_ wrote:
| This is part of the product. They are trying to do the
| impossible, embrace all customer configurations, and failing
| badly when it comes to the support.
| tengbretson wrote:
| My experience was getting on a call with them where they
| explained how their new pricing strategy was going to be so
| much cheaper and great for us and having them present a nice
| break down showing exactly how. Eventually we asked "say
| what's this bit at the end here about a marginal cost per
| metric+tag permutation?" And it was only after this prompting
| did we find out that given our current and projected usage
| profile, we were going to end up spending like 20x the quoted
| price.
| bdcravens wrote:
| In my experience, it was more than that - it was strong
| arming by sales.
| sam_lowry_ wrote:
| Depends on the sales guys, I guess. We set a hard budget
| limit and then harassed support and sales to keep us within
| this limit.
|
| Anyway. We used Datadog for almost half a year already.
| Looks like they are overcomplicating their offer to the
| point of no-return.
|
| Time to look for the next market disruptor.
| overlordalex wrote:
| I've never tried Datadog, and I've anti-promoted them at my
| company because of this.
|
| They somehow scraped my work email from somewhere (only company
| that managed this so far) and started contacting me once a
| month with a typical sales pitch.
|
| First one I ignored. Second one I politely emailed back to not
| contact me. Third one I went through their website and found a
| data-privacy reporting link, and seemed to get a person that
| promised that I would be unsubscribed. Fourth one I reported to
| their DPO that I was invoking my EU rights and requesting that
| they delete my email address and any other data about me, they
| apologised and I didnt get an email the next month!...
|
| ...The fifth one I reported to my countries GDPR authorities
| for unauthorised marketing without consent along with copies of
| all my attempts to get them to stop. That seems to have done
| it, but I didn't follow-up if that was the nail in the coffin
| or if they've just given up
| abledon wrote:
| so is the "error tracking" feature equivalent to Sentry?
| kevsim wrote:
| Yep, seems very much the same type of thing.
| scaryclam wrote:
| Except more expensive...
| cloudpundit wrote:
| Didn't they say it was included for free?
| [deleted]
| allyant wrote:
| Recently implemented datadog at a large financial organisation -
| it does well at focusing on its core features. We had to create a
| lot of glue to make it enterprise ready - Active directory sync
| due to it not supporting groups, permission model is poor. If you
| wanted anything done raise a support ticket rather than with your
| sales contact too.
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(page generated 2020-08-11 23:01 UTC)