[HN Gopher] The Social Media Problem
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       The Social Media Problem
        
       Author : janvdberg
       Score  : 20 points
       Date   : 2020-08-12 21:40 UTC (1 hours ago)
        
 (HTM) web link (jacquesmattheij.com)
 (TXT) w3m dump (jacquesmattheij.com)
        
       | [deleted]
        
       | core-questions wrote:
       | > It would really help if both Facebook and Twitter would be far
       | more pro-active in shutting down these fountains of nonsense.
       | 
       | When I see this, especially from someone who bills themselves as
       | 
       | > "Professionally I get paid to separate fact from fiction"
       | 
       | it horrifies me. What they're saying is that the existing
       | draconian control of speech that is implemented on the social
       | media networks is not enough, that we need to hire even more
       | people to do moderation, that free speech needs to die even
       | harder, because we can't trust poor stupid people to make their
       | own decisions, read what they want to read, and say what they
       | want to say.
       | 
       | What a bunch of elitist bullshit. Small wonder that people are
       | increasingly finding people like Jacques Mattheij to be
       | unpalatable, nanny-state toadies that are to be routed around at
       | best and attacked argumentatively when needed.
       | 
       | Yes, there's bullshit about COVID and chemtrails and aliens all
       | over the internet. Why do you care so much? You're so worried
       | that people are going to make their own choices, live their own
       | lives, make mistakes that impact others?
       | 
       | This shows me that people have not learned what free speech is,
       | what it is for, and why it was a hard-fought right that continues
       | to need fervent defense. Mattheij can't conceive of a world where
       | his draconian moderation system could possibly backfire. Mattheij
       | hasn't looked at what's happening in Belarus, in India/Pakistan,
       | and what happened during the Arab Spring when governments decided
       | to use the power at their disposal to shut down on the people's
       | ability to freely converse with one another, even about
       | Unapproved Topics, even with Officially Illegal Opinions.
       | Mattheij either didn't read any of the excellent 20th century
       | dystopian science fiction, or thought it was a user's manual for
       | how to create an idealized totalitarian state.
       | 
       | Because of course, gigantic corporations and the government are
       | going to choose what's in everyone's best interests. Of course,
       | it is inconceivable that they would have any agenda of their own,
       | or would want to make cultural changes at scale without the full
       | consent of society. It's never been tried, anywhere, right? Never
       | ends badly?
       | 
       | Ahh, but it's to save us from ourselves, right?
        
         | actuator wrote:
         | I am mostly a free speech absolutist but let me take one of the
         | examples you gave, India.
         | 
         | Only yesterday, there was a FB post which said something
         | negative about Islam. This led to people from that community
         | rioting in Bangalore in which 3 have died and parts of city
         | have burnt. [1]
         | 
         | This is not the first time a social media post has caused this
         | over there. I would say the issue is very nuanced specially in
         | areas where the social fabric is not that strong and if some
         | amount of moderation can help, be it. But as always, who will
         | watch the watchmen.
         | 
         | [1]: Warning: Cancerous ads:
         | https://timesofindia.indiatimes.com/city/bengaluru/riot-hit-...
        
           | throwaway45349 wrote:
           | I think you can stay absolutist (albeit, being a bit cold
           | about the situation). The principle of free speech is that
           | it's paid for in blood because it's the least worst choice.
        
         | dvt wrote:
         | Man, it's sad that HN is going down the reddit rabbit hole,
         | spam downvoting these kinds of well-though-out posts that
         | (admittedly) go against the zeitgeist of SV "know-better-than-
         | thou" elitist mentality -- with absolutely _zero_ discussion or
         | counter-arguments. The arguments here are sound:
         | 
         | - Free speech is a virtue worth striving for
         | 
         | - Disinformation -- to the detriment of the public -- is a
         | price we're willing to pay (barring some narrow cases)
         | 
         | - The alternative is draconian authoritarianism
         | 
         | As Juvenal asked almost two millenia ago: _Quis custodiet ipsos
         | custodes?_ I 'm sick of programmers that never picked up a
         | philosophy or political science book in their lives think they
         | just solved the world's problems by giving Google or Facebook
         | _carte blanche_ to censor as they see fit (because you happen
         | to agree with the outcome today).
        
           | tyrust wrote:
           | I'm guessing that it was down-voted for the vitriol and
           | personal attacks which aren't relevant to the arguments.
        
             | throwsadlfksjdf wrote:
             | The personal attacks were warranted, he said exactly how I
             | felt reading that article.
        
           | Analemma_ wrote:
           | It is not a well-thought-out post. It uses a bunch of
           | emotionally-loaded but content-free trigger phrases like
           | "elitist bullshit" and "nanny-state toadies" rather than
           | well-supported arguments, and is being spam-downvoted for
           | that reason.
        
             | dvt wrote:
             | It _definitionally_ is elitist bullshit though -- Mattheij
             | 's entire post implies that he _knows better_. Sure the
             | term might trigger you, but that doesn 't make it any less
             | true. To wit, I personally would've been _much_ more
             | scathing: I mean, has he even _heard_ of John Stewart Mill?
             | There 's been a lot of trial and error here, and the blog
             | post conveniently ignores it all.
        
               | tyrust wrote:
               | >has he even heard of John Stewart Mill
               | 
               | I read On Liberty recently in the hopes of shining some
               | light on the moderation debate. Unfortunately it came up
               | short. I think Mill either ignored or did not anticipate
               | just how dangerous a viral bad idea can be on a global
               | scale.
               | 
               | The closest he comes in the essay does argue that
               | inflammatory speech should be punished:
               | 
               | >No one pretends that actions should be as free as
               | opinions. On the contrary, even opinions lose their
               | immunity, when the circumstances in which they are
               | expressed are such as to constitute their expression a
               | positive instigation to some mischievous act. An opinion
               | that corn-dealers are starvers of the poor, or that
               | private property is robbery, ought to be unmolested when
               | simply circulated through the press, but may justly incur
               | punishment when delivered orally to an excited mob
               | assembled before the house of a corn-dealer, or when
               | handed about among the same mob in the form of a placard.
               | 
               | Is there some other writing from him that you're
               | referring to that provides more relevant info?
        
           | throwaway45349 wrote:
           | Agree with everything you said.
           | 
           | My only concern is the political aspect. I see mainly
           | establishment media, elites and politicians are the ones
           | pushing for the censorship because they're afraid of free
           | dissemination of information online. Most others are pushing
           | for the exact opposite, except for some fringe groups who
           | wish to weaponize censorship.
           | 
           | The problem is that Google/Facebook now have to choose which
           | side of a deeply political issue they will lie on, so of
           | course they're siding with the powerful - the alternative
           | would be risking breakup or regulation. No matter what they
           | choose, a large number of people will be against them.
        
         | chrisco255 wrote:
         | There's nothing inevitable about freedom of speech. China is
         | 4000 years old, and they still don't have it. It WAS hard
         | fought for. Speaking and thinking are the same thing. A society
         | that cannot speak without fear of censorship is one that cannot
         | think. It cannot ask difficult questions. It cannot speak truth
         | to power. It is as much a cultural value as a legal one. It
         | should be promoted and celebrated.
        
       | nemo44x wrote:
       | Ok I'll bite. I'm sure this person means well. But I have to ask
       | - why are they the authority on what is OK for people to believe,
       | talk about, and propagate? Who owns the truth? Why is this
       | persons views the correct ones? Or even more, what about things
       | that are talked about on the internet, have their groups, that
       | they don't find problematic but others do. And why are those ok?
       | Because they believe this?
       | 
       | The foundation of Liberalism (I'm not saying left wing here) is
       | that no one owns knowledge. No one has the last day and all
       | opinions can be heard. And mocked relentlessly. And through this
       | we will discover as close to the truth as we can.
       | 
       | Nobody - no group, movement, person, or authority owns the truth.
       | All ideas are fallible. If people use the internet to say the
       | most outrageous things then do be it. The minute someone gets to
       | say "that's ok to be said and this other thing is not. End of
       | story" we are in trouble. It doesn't mean someone can't be raked
       | across the coals for their awful ideas - you need to own it. But
       | anyone or group that gets to determine what is ok and what is not
       | is, in essence, a fundamentalist regime.
       | 
       | We don't need inquisitors. We don't need thought police. We do
       | need people willing to say "that's bullshit and here is why". If
       | you can prove that generally speaking 2+2=5 then the foundation
       | of arithmetic is broken. But meanwhile I can poke holes in your
       | argument. Until you can prove it better than 2+2=4 then I can
       | judge you for a sophist at best, a dipshit less generously.
        
       | fossuser wrote:
       | I think he's right, but there's a subtlety here that's often
       | missed. Zuckerberg talks about it directly [0] and I think his
       | approach is probably the most reasonable.
       | 
       | Social Media platforms do have some responsibility to moderate
       | (and they have the legal Good Samaritan protection to do so in
       | the US thanks to section 230). They have a particular
       | responsibility since their 'engagement' algorithms have often
       | historically led to making things worse by elevating
       | controversial content.
       | 
       | FB for their part has put a lot of effort into determining this
       | kind of moderation standard [1]. The recent political stuff is
       | interesting in part because Zuckerberg is arguing that
       | democratically elected politicians should be an exception to
       | these rules, basically that citizens have a right to see the
       | speech of their elected leaders (and lies should be corrected by
       | a free press). While FB is legally able to moderate the speech of
       | an elected politician on their platform, Zuckerberg argues it's
       | wrong for FB to decide what political speech is okay to block
       | because they shouldn't be in the position to make that call. I
       | think he's right to be concerned about that precedent. This
       | doesn't apply to the speech of regular users or even to the
       | political speech of non-democratically 'elected' politicians.
       | 
       | [0]: https://zalberico.com/essay/2020/06/16/mark-zuckerberg-
       | and-f... [1]: https://www.vanityfair.com/news/2019/02/men-are-
       | scum-inside-...
       | 
       | [Edit]: Also this:
       | 
       | > "One thing that interests me and that I have so far not been
       | able to find out is how it starts. How does a 'normal' person
       | step into this cult world where up is down and not think to
       | themselves: "Hm, this does not seem like it is believable"."
       | 
       | I think people _do_ think this at first, but I think we are all
       | more vulnerable to being infected by bullshit then we like to
       | believe. People are wildly inconsistent, even in their own views
       | most of the time. We think poorly, many people believe crazy
       | things, we argue via motivated reasoning, don 't extend views
       | globally, don't consider things the same when they're out of
       | sight etc.
       | 
       | When exposed to lots of wrong information repeatedly I think most
       | people get corrupted, even those that are pretty analytical. I
       | think it takes continuous vigilance to not believe crazy things
       | (and I think people get worse as they get older at being able to
       | do this well).
       | 
       | I don't think these are outliers, I think this is the norm. Most
       | people just don't wonder about things at all so avoid being
       | radicalized into harmful action based on their own crazy beliefs.
       | I also suspect in-person interaction has a lot of built in de-
       | escalation mechanisms that bias towards unity and friendliness
       | most of the time, so things get worse when you lose that natural
       | control.
        
         | not2b wrote:
         | What I notice about the Facebook way of doing things is that,
         | especially in their mobile app, they will highlight the most
         | outrageous and flame-worthy comment on any contentious topic.
         | The algorithms, I'm sure, are doing this deliberately, because
         | they prioritize "engagement". They want people pissed off so
         | they'll respond, get into arguments, and see more ads in the
         | process.
         | 
         | Remember the classic XKCD comic "Duty Calls":
         | https://xkcd.com/386/ ? It seems the social media companies
         | have decided that promoting this kind of thing, keeping that
         | guy up all night arguing, makes them more money.
        
       | baby wrote:
       | So we have great tools to facilitate communication between
       | people, and yeah there is downside to having people communicate,
       | does it mean communication is bad? I don't think so.
        
       | dexen wrote:
       | Two observations:
       | 
       | 1. The crazy ideas _jacquesm_ decries have a limited _influence_
       | on one 's life. Those are (predominantly) singular topics rather
       | than all-encompassing ideologies. They are more of conversation
       | starters than life guides. Aside of some rare dangerous ones
       | (COVID-19 theories perhaps?), their impact places somewhere
       | between stamp collecting and junk food consumption. All the flat
       | earthers, the 5G's, the moon landing hoaxes etc., - let people
       | have weird hobbies. We can handle them as a society.
       | 
       | 2. Given how prevalent conspiracy theories are - across times,
       | cultures, geographical locations, social niches - I posit our
       | propensity towards them is not a random fluke of human psyche.
       | No, I posit the conspiracy theories play a role in some other
       | societal processes. I posit that trying to eradicate or suppress
       | _the underlying mechanism_ , without understanding the mechanism
       | in the wider context of all societal processes would cause
       | unforeseen negative consequences.
        
         | smitty1e wrote:
         | Also, any effort to regulate via law what people are spouting
         | quickly becomes a cure worse than the disease.
        
       | smitty1e wrote:
       | Ain't the software; it's the peopleware.
       | 
       | > But there are a lot of them and they all have the vote, waiting
       | to be pushed as useful idiots to some higher goal. Politicians
       | have started to realize that they don't actually need to get a
       | real mandate, and that they won't be held accountable for lying.
       | At that level, every time someone lies more people become
       | susceptible to being pulled in to this web of deception.
       | 
       | One viable thing to do is redistribute political power instead of
       | wealth.
       | 
       | The act of trying to centralize everything into a legacy,
       | monolithic, waterfall, big iron system results in a Tower of
       | Babel.
       | 
       | Its proponents swear it's Progress.
       | 
       | Return to the enumerated powers on the Constitution, and refactor
       | all this Progressive cruft to the State level, where voters can
       | either be wise or spendthrift at their leisure.
       | 
       | Doubtless we'll prefer a more catastrophic collapse, but dreaming
       | is still occasionally legal.
        
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       (page generated 2020-08-12 23:00 UTC)