[HN Gopher] Report: Most Americans have no real choice in intern...
       ___________________________________________________________________
        
       Report: Most Americans have no real choice in internet providers
        
       Author : rmason
       Score  : 141 points
       Date   : 2020-08-14 20:26 UTC (2 hours ago)
        
 (HTM) web link (ilsr.org)
 (TXT) w3m dump (ilsr.org)
        
       | fireattack wrote:
       | Questions for the people from areas that _do_ have: do the
       | different providers have separate infrastructures and facilities
       | (optical fiber cables, switches, etc.)?
        
         | DavidVoid wrote:
         | I'm not in the US, but the apartment building I live in is
         | connected to so-called dark fiber that is run by the
         | municipality. My understanding is that the fiber cables are
         | provided by the municipality and are then connected to a switch
         | belonging to the ISP you choose. I can pick between 16
         | different ISPs with speeds up to 10 Gbit/s (both down and up).
        
         | vinay427 wrote:
         | My parents' current and previous homes both had two choices.
         | One was AT&T's fiber option (probably FTTN, not FTTH) and the
         | other was cable through the local provider.
        
           | t3rabytes wrote:
           | AT&T Fiber is FTTH.
        
         | zombielinux wrote:
         | Typically, you'd have one fiber provider and one cable (coax)
         | provider. I've never met anyone that has two fiber, or two coax
         | providers to the same residential address.
        
         | just-ok wrote:
         | In our case they definitely do. We _finally_ had an opportunity
         | to ditch AT &T's pathetic 3Mbps DSL offering in our area (which
         | was their _best_ plan...) recently in favor of Comcast's
         | 200Mbps which was cable-based (so obviously different infra).
         | Same price, too...
        
         | Spooky23 wrote:
         | In my area, you used to be able to sign up for 2-3 different
         | cable internet providers on the Time Warner Network.
         | 
         | I'd bounce between EarthLink and TWC to get new customer
         | bonuses. EarthLink was cheaper ($25 iirc vs $45 several years
         | ago) but slower.
        
         | wtallis wrote:
         | Local loop unbundling hasn't been a thing in the US for a long
         | time, and never applied to cable or fiber to begin with.
         | Separate ISPs means separate infrastructure. The coax, POTS and
         | fiber cables in my yard all go to different places. However, a
         | well-placed backhoe at the nearest major road can probably
         | still take them all out in one swipe.
        
         | oneplane wrote:
         | We have 3 different media options and 14 different providers. 4
         | media options if you'd allow for 3g/4g/5g internet, 56k modem
         | internet and satellite internet, but I don't count those.
         | 
         | Differences:
         | 
         | Media is DOCSIS, DSL or Optical fiber
         | 
         | Providers have differences in facilities and services,
         | differences:
         | 
         | - Plain internet vs. user-selectable filters (i.e. SMTP
         | protection, SMB protection, content filters at the ISP level)
         | 
         | - VoIP options
         | 
         | - IPTV options
         | 
         | - Connectivity options (i.e. auto failover to LTE or special
         | managed hardware)
         | 
         | - Addressing options (single IP, multiple IP, routed subnet if
         | you want)
         | 
         | So you might find yourself wanting an all-in-one package over
         | DOCSIS using the coax cable media, which is a common choice (at
         | least before fiber rollout). Or you may like very fast internet
         | in your own control, so you'd take fiber with no bundled stuff.
         | Costs about the same as the other option.
         | 
         | Other things like having HD or 4K broadcasts may limit your
         | choices, not all providers have all channels available in all
         | formats, and not all kinds of media support all kinds of
         | bitrates. So for non-cable (non-DOCSIS) you'd not be able to
         | use 4k with DSL for more than 2 IPTV receivers.
         | 
         | Some providers come with extra on-site support in the package,
         | like someone who will set it up, check that it works with your
         | computer, setup your email if you still have ISP-bound email
         | for some reason, and do your WiFi with extra access points (no
         | repeater!) as needed. Others may be cheap and have no default
         | service like that included and you then have the option to buy
         | it on-demand at a higher price.
        
         | pottertheotter wrote:
         | Almost always, the answer is yes. The exception is in areas
         | where the municipality operates an open access network (i.e.,
         | the city installs and owns all the fiber, but multiple ISPs
         | provide service). Community Networks, which is part of ILSR,
         | has a list of some of those communities. [1] UTOPIA is perhaps
         | the most prominent, as it covers several municipalities in
         | Utah. Snazzy labs recently posted a video discussing their
         | network. [2] I have family that has UTOPIA and they can choose
         | from something like 11 ISPs all over the same network. [3]
         | 
         | [1] https://muninetworks.org/content/open-access
         | 
         | [2] https://www.youtube.com/watch?v=2e9DNwInTE4
         | 
         | [3] https://www.utopiafiber.com/residential-pricing/
        
       | gz5 wrote:
       | Regulation does't always spur open competition and often has
       | unintended consequences.
       | 
       | Separate the last mile pipe provider/operator (infrastructure)
       | from the service providers. All service providers compete across
       | that pipe. Traditional ISPs, niche providers, etc. I may choose 5
       | of them as a consumer.
       | 
       | It does necessitate an open, multi-tenant architecture. Let's
       | invest there rather than investing in trying to implement a new
       | regulatory scheme.
        
         | noodlesUK wrote:
         | Local loop unbundling, as it's called in the U.K. has
         | definitely driven prices down for DSL, but it means there's
         | very little in terms of actual consumer choice. It's basically
         | one ISP (virgin excluded cause that's docsis and a totally
         | different network) for everyone, with different people you can
         | buy service from. If anything actually goes wrong with the
         | network, open reach fixes it, but there's no way for a company
         | to differentiate on performance, only price.
        
           | milankragujevic wrote:
           | There are "variants" of LLU that allow ISPs to install their
           | own equipment in the ILECs central office buildings, which
           | would allow the ISP to utilize their own equipment on both
           | ends of the line (CPE and DSLAM). It is rare, though, and
           | incompatible with Vectoring for example. Most xDSL ISPs just
           | resell service and the ILEC uses a L2 VPN to route traffic
           | from the DSLAM to the core network of the reseller ISP. Price
           | is rarely lower, usually only with bundles such as IPTV or
           | landline with cheap international calls...
        
           | Proziam wrote:
           | Customer service, features/bundles, and deal terms are
           | reasonable ways for a company to differentiate itself I
           | believe.
           | 
           | I'd rather everyone have great internet access at a fair
           | price and let the companies battle it out for a smaller piece
           | of the pie. Consumers win.
        
         | crooked-v wrote:
         | > Separate the last mile pipe provider/operator
         | (infrastructure) from the service providers. All service
         | providers compete across that pipe.
         | 
         | That sounds like regulation to me.
        
       | lutorm wrote:
       | Soon they'll at least have 2...
       | 
       | https://www.starlink.com/
        
       | chrsstrm wrote:
       | In a rural area where the local telco was granted a legal
       | monopoly, their "high speed" comes in a 5/0.5mbps on a good day.
       | The area is now blanketed in T-Mobile 5G coverage, but questions
       | asking T-Mobile about a 5G hotspot with a wired LAN port have
       | gone unanswered. I'd love to use a 5G hotspot as the house's
       | modem, but WiFi-only just won't work. Do any 5G devices with a
       | SIM slot and a wired LAN port exist?
        
         | jabroni_salad wrote:
         | Keep an eye on Cradlepoint. Their 5G modem is available on
         | Telstra and I'm sure American carriers will be available soon.
        
         | ropiku wrote:
         | Huawei 5G CPE Pro (if you don't mind Huawei) has good reviews,
         | has ethernet and you can use external 5G antennas.
        
         | joe_the_user wrote:
         | You don't need a 5G device for decent Internet speed - at least
         | not in my rural area (Nevada City, in town). T-Mobile is my
         | only provider for phone/data/etc. At $60/month, 50GB cap, it's
         | the best deal I've had for a while.
        
         | donatj wrote:
         | My parents were in a similar situation. They only had terrible
         | DSL in their area.
         | 
         | T-Mobile actually offers a home router with Ethernet out, they
         | got accepted into the beta about 6 months ago and it's been a
         | godsend.
         | 
         | - https://www.t-mobile.com/isp
        
           | chrsstrm wrote:
           | That's exactly the type of program I'm looking for but it
           | only mentions LTE. The LTE coverage there is spotty and
           | speeds aren't great, so really hoping for 5G. Plus the fine
           | print in the terms talks about how some streaming services
           | can't be used, but doesn't name them. If T-Mobile rolls out a
           | program like this with their 5G network it would be amazing.
           | I really can't imagine them trying to sell 5G phones to
           | country folk, at least not until the price comes way down.
           | What else would they use that 5G bandwidth for in the
           | meantime?
        
             | joe_the_user wrote:
             | I can't imagine how 5G could leap-frog LTE. As I understand
             | it, 5G has to blanket an area to be able to reliably
             | transmit into a building. When the companies seem to put
             | 2-3 towers per ridge in mountain areas, how is that going
             | to happen? And generally, I'd expect any new 5G towers
             | would also be LTE towers anyway.
        
         | camkego wrote:
         | I think the Netgear Nighthawk M5 for 5G Mobile Router might
         | help you. It is announced, but not yet released. I have the
         | previous generation, the Netgear Nighthawk M1. I believe both
         | have a wired ethernet port.
        
       | umvi wrote:
       | Well hopefully things like Starlink can provide an alternative to
       | terrestrial internet and force competition into the picture.
        
       | connon wrote:
       | Thank you for sharing. This is exactly why Ready (YC S20) makes
       | tools that help America's thousands of Local Internet Service
       | Providers compete with the copper cartel. https://ready.net
        
       | JohnTHaller wrote:
       | Living in NYC, I have one high-speed internet option (Spectrum,
       | formerly Time Warner) and one not high-speed internet option
       | (Verizon DSL with "up to" 3.1 - 7 Mbps). That's it.
        
         | codegeek wrote:
         | NYC still has DSL option ? Wow. I left NYC in 2005 as a
         | resident and would assume that it has fiber everywhere by now.
        
           | JohnTHaller wrote:
           | It was supposed to. NYC gave Verizon a deal in exchange for
           | wiring fiber citywide. They never did.
        
             | crgwbr wrote:
             | They at least partially did. I'm in a not-wealthy area of
             | the Bronx and somehow managed to get gigabit Fios from
             | Verizon. But, yeah, it's certainly not everywhere yet.
        
       | mistrial9 wrote:
       | right - and comparing its service to the AT&T offering, a
       | residential Internet service provider in the California Bay Area
       | said, "and, we don't send in those reports that most ISPs do" ..
       | on a support call..
        
       | qetuo wrote:
       | I live in an apartment in Passaic County, NJ. My ISP, Optimum,
       | has a monopoly on this group of apartments.
       | 
       | They take advantage of this to charge $75/month for plain
       | broadband Internet service, which is about 50% more than the
       | average Internet service (including Verizon FIOS) costs in the
       | nearby area.
       | 
       | Just sayin'.
        
       | crazygringo wrote:
       | Seriously. I don't understand why there isn't a movement to
       | regulate ISP's like utilities at this point. Why aren't mayors
       | and governors running on this as a major plank?
       | 
       | ISP investments, profits and pricing would all get regulated by
       | the municipality. Performance is monitored and guaranteed.
       | 
       | I've lived in many, many apartments in NYC and each building has
       | only ever had one choice -- Spectrum (was Time Warner) or
       | Optimum. And it's always the same -- it's $24.99-39.99 at first,
       | then after a year it's jacked up to $49.99-54.99, then another
       | year up to $69.99.
       | 
       | It used to be you'd call to threaten to cancel and they'd re-
       | lower it. But they haven't agreed to do that for over 3 years now
       | -- they'll just let you cancel. They know you don't have a
       | choice.
       | 
       | ISP's are so obviously by now a utility like water, gas and
       | electric. Why aren't we treating them that way?
        
         | pwinnski wrote:
         | Because very large companies with a lot of money are willing to
         | spend vast fortunes to ensure we don't. If it costs them $200
         | million in lobbying to ensure that they hang onto $1 billion a
         | year in revenue, that's well worth it to them, while the rest
         | of us are too busy paying our too-high monthly ISP bills to
         | scrape together $200 million to counter their lobbying.
         | 
         | A regular diet of TechDirt[0] on the subject, going back many
         | years, tells quite a story.
         | 
         | [0] https://www.techdirt.com/blog/?tag=muni+broadband
        
           | amiga_500 wrote:
           | Why are the entire population just accepting the lack of
           | democratic representation to defend their interests?
        
         | zajd wrote:
         | I live in a town with all utilities municipalized and it's
         | wonderful. $50/mo for a Gigabit fiber connection.
        
         | zzzeek wrote:
         | optimum is now 90 BUCKS A MONTH. for basic internet, no TV, no
         | phone. they are owned by some corporate entity called "Altice"
         | which basically came in and ruined whatever slightly positive
         | features the website had, like an outage map.
        
         | hvaoc wrote:
         | US Internet system is rigged to benefit the providers. This
         | exactly the reason after every year we switch back the internet
         | connection between me and my spouse, to keep the internet cost
         | low.
         | 
         | For most part US doesn't have functional government to manage
         | these things properly.
        
           | stainforth wrote:
           | I would say all of marketism is rigged to benefit providers
        
         | cameronbrown wrote:
         | > Seriously. I don't understand why there isn't a movement to
         | regulate ISP's like utilities at this point. Why aren't mayors
         | and governors running on this as a major plank?
         | 
         | Who do you think gave them these monopolies in the first place?
        
           | [deleted]
        
           | lioeters wrote:
           | That's the answer to why most Americans have "no real choice"
           | in Internet service providers, as well in countless other
           | services like healthcare, where anti-competitive behavior has
           | become normalized and tolerated (or actively encouraged)
           | legally.
           | 
           | Even when it's not legally a "monopoly", it's a collusion
           | among the most powerful corporations and their revolving-door
           | regulators that allow continued exploitation of the public.
        
           | ravenstine wrote:
           | Exactly. They're making money!
        
           | Retric wrote:
           | Your local power, water, etc company's have a monopoly and
           | serious regulation. Internet just has the monopoly bit.
        
         | dhosek wrote:
         | The ISPs have bought themselves some democracy. They've managed
         | to get numerous state laws passed to prevent local government
         | from doing any of this.
        
           | kinjba11 wrote:
           | This is correct. What happened to Wilson, NC is fairly
           | illuminating. Big ISPs convinced governments to pass laws
           | that make it illegal to make an ISP as a utility.
           | 
           | Planet Money - Small America vs Big Internet
           | https://www.npr.org/transcripts/865908114
        
         | ghaff wrote:
         | Ma Bell as a regulated monopoly for long distance gave us
         | pretty great service. It wasn't cheap.
        
           | paulryanrogers wrote:
           | Then force ISPs who own infrastructure to allow competitors
           | to use it. Residents are technically the ones who own it and
           | lease to these monopolies at the local level.
           | 
           | ISPs are more like Ma Bell than a free market while they keep
           | getting exclusivity agreements from localities
        
             | kebman wrote:
             | This seems to be the model in Norway for both power and
             | internet service. You pay a small fee for "line rent" in
             | both instances. While this works well for electricity in
             | Norway, IMO it's not that good for internet service. How
             | many ISP's there are depends on who's got a server in your
             | immediate area. I don't know the details of how it's
             | regulated, though. This is just based upon what I see on my
             | bill, and the competing ISP's in my area, whic surprisingly
             | aren't that many, even though I'm in the middle of Oslo.
        
             | ghaff wrote:
             | Residents don't own infrastructure if a local monopoly
             | delivery company does. I don't own the electrical lines
             | coming to my house.
             | 
             | Nothing wrong with a system where the infrastructure is a
             | regulated utility and ISPs can use it. Just don't assume it
             | will be better or cheaper than it is today. There's no
             | reason to believe that infrastructure won't cost you $100+
             | per month before you buy service on top of it. Or that it
             | will be more widely available than today.
        
       | exabrial wrote:
       | I have 4, which is unusual. To some the problem, more local
       | competition is needed. The problem is curbing the anti-
       | competitive prentices that prop up local monopolies. States don't
       | seem to care about consumer choice.
        
       | jtxx wrote:
       | in NYC, I've only ever had the option for one cable provider at
       | any given location, either Spectrum / Time Warner or Optimum,
       | maybe RCN. but never more than one to pick from, unless you're in
       | a fios building then I think that's an option. and there's
       | usually DSL but that's not a real competitor.
        
         | JohnTHaller wrote:
         | We don't have FiOS or even have RCN on our block in NYC.
         | Spectrum or "up to 3 to 7Mbps" Verizon DSL. That's it.
        
       | djaque wrote:
       | This is what frustrated me the most with some of my friends "free
       | market" arguments when net neutrality was in the news. I am also
       | a believer in the invisible hand, but it doesn't work when I can
       | literally only choose from one provider.
        
         | pascalxus wrote:
         | it's not the invisible hand's fault when that hand is tied
         | behind it's back. there's so many politicians that have been
         | creating legislation that prevents new entrants from coming
         | into the market with regulatory capture. that's not a free
         | market.
        
           | joe_the_user wrote:
           | _it 's not the invisible hand's fault when that hand is tied
           | behind it's back._
           | 
           | There is no real way "untie" this hand in this case. The
           | regulatory pseudo-markets that governments impose are often
           | presented as "deregulation" but they aren't that. They're
           | just a different kind of regulation. However, both companies
           | and politicians put forward the claim that these pseudo-
           | markets make their players "private enterprise" and so-
           | absolved from responsibility to the public but that's a self-
           | serving fiction.
        
           | throw0101a wrote:
           | > _there 's so many politicians that have been creating
           | legislation that prevents new entrants from coming into the
           | market with regulatory capture._
           | 
           | Politicians paid for by the incumbents.
           | 
           | Not everywhere though:
           | 
           | * https://en.wikipedia.org/wiki/Utah_Telecommunication_Open_I
           | n...
           | 
           | * https://arstechnica.com/information-
           | technology/2016/06/what-...
        
           | msla wrote:
           | The fact it's impossible for everyone to build cable
           | everywhere means it isn't a free market.
        
         | donatj wrote:
         | How much of that comes down to municipalities not allowing
         | competition on the poles though?
        
           | joe_the_user wrote:
           | When a municipality is "not allowing competition on the
           | poles", that doesn't the municipality is standing in the way
           | of a natural free market. The act described as "allowing
           | competition on the poles" is actually an act of _regulation_.
           | It is telling whoever owns the poles what to do (even if that
           | whoever is the municipality).
           | 
           | This is no more "opening up to the free market" than if
           | someone owns some land and a regulator says "you have to
           | allow other people's cattle to graze here and must charge
           | what we consider a fair price".
           | 
           | --> This isn't to say free markets are the best or that we
           | should unregulated natural monopolies in the name of private
           | property. Rather, regulatory pseudo-markets often wind-up
           | just as shams to allow effective monopolies without implied
           | responsibility to the public that a regulated monopoly has.
        
       | sixdimensional wrote:
       | Only Cox at the most southern point of SoCal where I live. I have
       | only one choice, other than satellite.
       | 
       | We can get 940Mbps down/35Mbps up w/ 1.25TB cap and mid level
       | cable TV from Cox for.. wait for it $270/month. O_o
       | 
       | Currently I get 150Mbps down/5Mbps up + mid level cable TV...
       | $130/month. It's fast enough for work, but feels so expensive.
        
         | clairity wrote:
         | do you have neighbors within ~100 ft? if so, why not share
         | internet (and cost) with them? with that much bandwidth, you
         | can split it 10 ways and not even notice.
         | 
         | an smb-class wireless router will let you segment neighbors
         | into their own isolated vlan, and with mesh/repeaters, you can
         | cover a fairly large area.
        
       | ExtremisAndy wrote:
       | It's really depressing in rural places. I had to teach online all
       | summer with DSL 6mbps down/ 0.3mbps up. Forget uploading any
       | video. My students never saw my face. Thankfully, the
       | videoconferencing software I was using managed to allow me to
       | share my PowerPoint and voice reliably enough. Otherwise, I don't
       | know what I would have done.
        
       | darth_avocado wrote:
       | What I don't understand is why do we keep repeating these same
       | observations again and again and still nothing happens. I've been
       | upset at Comcast constantly jacking up the prices, not having an
       | internet only option in my area (gets bundled up with TV), making
       | sure good prices are available only if you get a 12 month
       | contract and so much more. I mean Southpark said it years ago and
       | even John Oliver had a segment on it. What is new about this? And
       | why haven't we seen an action against it?
        
       | neonate wrote:
       | https://web.archive.org/web/20200814203602/https://ilsr.org/...
        
       | war1025 wrote:
       | This seems fairly unsurprising to me.
       | 
       | Internet is a utility. Most people also don't have a choice in
       | who they get electric, water, gas, etc. from.
       | 
       | It's unfortunate that internet service quality is so varied from
       | location to location, but utilities tend to form natural
       | monopolies.
        
         | avmich wrote:
         | > It's unfortunate that internet service quality is so varied
         | from location to location, but utilities tend to form natural
         | monopolies.
         | 
         | You're missing the crucial difference. Public utilities are
         | supervised by the public.
        
           | war1025 wrote:
           | > Public utilities are supervised by the public
           | 
           | I have municipal fiber, which is not common, so I guess
           | that's a fair point.
        
         | shados wrote:
         | they're generally a fair bit more regulated though (and
         | ironically I actually have more options for electric than I do
         | for internet).
        
         | throw0101a wrote:
         | > [...] _but utilities tend to form natural monopolies._
         | 
         | Then perhaps more local authorities should form Internet
         | utilities:
         | 
         | * https://en.wikipedia.org/wiki/Municipal_broadband
         | 
         | It's a thing in many places:
         | 
         | *
         | https://en.wikipedia.org/wiki/Utah_Telecommunication_Open_In...
         | 
         | * https://arstechnica.com/information-
         | technology/2016/06/what-...
         | 
         | Unless you are in one of the 22 US states that have
         | restrictions on it:
         | 
         | * https://broadbandnow.com/report/municipal-broadband-
         | roadbloc...
         | 
         | The public infrastructure provides ISO Layer 1/2 connectivity,
         | and let the Free Market(tm) compete at Level 3.
        
           | war1025 wrote:
           | Both the town I grew up in and the town I currently live in
           | have Municipal Broadband. So maybe I have a skewed view of
           | the landscape.
        
           | non-entity wrote:
           | The city i live in has been trying to organize municipal
           | fiber internet but there's very hard pushback from both
           | citizens and lobbying from spectrum.
           | 
           | There was even an entire account on the cities subreddit
           | named _Cityname_ FiberBad lmao
        
             | throw0101a wrote:
             | > _very hard pushback from both citizens_
             | 
             | What are the citizens' concern(s)?
             | 
             | The _Ars_ article is interesting: the place is in Ammon,
             | Idaho, where they label themselves as right-leaning, small
             | government. That would be the stereotypical place to _not_
             | do such a project.
        
               | non-entity wrote:
               | Thats part of it, but from what I understand there was a
               | similar project attempted years ago that failed from what
               | they say.
        
         | Aaargh20318 wrote:
         | > Internet is a utility. Most people also don't have a choice
         | in who they get electric, water, gas, etc. from.
         | 
         | Wait, you don't get to choose who your electricity and gas
         | provider is either ?
         | 
         | Here we get to choose from literally dozens of providers. Same
         | goes for internet. I can choose from 13 different ISPs at my
         | address on fiber alone.
         | 
         | I thought the US believed in competition and free markets ?
        
           | pwinnski wrote:
           | "Competition for thee, but not for me" is the order of the
           | day. Outsiders and upstarts wants competition, and once they
           | establish a majority market share, they spend and fight to
           | ensure nobody else can do the same. Money controls
           | everything.
        
           | jldugger wrote:
           | Do you have 13 different gas pipelines leading to your home?
        
           | war1025 wrote:
           | > Here we get to choose from literally dozens of providers
           | 
           | How does this work? Is it similar to all the various wireless
           | providers that are actually just resellers for the people who
           | own the actual infrastructure? I don't understand how you
           | could choose to get electric or natural gas from someone else
           | when there is a physical line that comes to your residence.
        
       | candyman wrote:
       | I was pleased when we lived in Boston where our building and many
       | others was able to put microwave-based services on the roof. It
       | was internet-only but very fast and inexpensive - just what we
       | needed. Now we are in Louisville and back to the only two
       | mediocre and more expensive choices - ATT and Spectrum. And if
       | you go out into the country many homes are stuck with satellite
       | internet service from Hughes which is damn near unusable.
        
         | umvi wrote:
         | Online games on HughesNet are unplayable. Called and complained
         | that ~500ms RTT is unacceptable but they made up some excuse as
         | to why it couldn't be faster, some mumbo jumbo about the speed
         | of light
        
         | kibwen wrote:
         | As a transplant to Boston I was thrilled that for the first
         | time in my life I actually had a choice of internet provider; I
         | went with "not Comcast", aka RCN, because they were the one who
         | didn't charge an absurd fee to let me use my own router, and
         | the service has been extremely reliable and inexpensive.
         | Apparently Verizon has just begun fiber service as well to my
         | area, so with a whopping three providers to choose from I am
         | perhaps the luckiest person in America.
         | 
         | (The microwave service you mention, Starry, sadly isn't in my
         | area yet, but HN will be delighted to hear that their microwave
         | relays use Rust internally in embedded context.)
        
         | derblitzmann wrote:
         | Yeah, I'm out in the country with Hughesnet, and it works fine
         | provided you haven't hit the data cap. But streaming 720p or
         | higher is going to be pausing rather consistently.
        
       | darepublic wrote:
       | Canadian here. For us it is Rogers, Bell or some skin of those
       | two
        
         | throw0101a wrote:
         | The telcos / cablecos run the wires, but are mandated by the
         | CRTC (~FCC) to allow third-party ISPs access:
         | 
         | * https://canadianisp.ca/
         | 
         | One is still limited to the limits of the underlying technology
         | (e.g., copper distance with DSL), but it's better than nothing
         | IMHO.
        
         | MattGaiser wrote:
         | For internet?
         | 
         | Where are you located? Even my grandparents in Northern Ontario
         | have some 5 or so options, and not just skins of the Big 3.
         | 
         | I checked 8 providers when I lived in Kingston.
         | 
         | For cell phone, you are right.
        
           | cmehdy wrote:
           | If you're talking about Start, Tekksavy, Tbaytel and similar,
           | they're all bound to Rogers or Bell. I think the user you're
           | replying to is pretty much right when it comes to Canada, and
           | it shows in the prices you get. Same thing for phones.
           | 
           | A couple providers are through satellite and such in rural
           | areas and in those cases it's typically even worse since the
           | service truly sucks while costing much, and they're in no
           | rush to do anything about it when there are issues on the
           | line. And I'm not even talking about middle-of-nowhere stuff,
           | just places north of Sudbury for example.
        
       | squeaky-clean wrote:
       | I live in Brooklyn and had Verizon fiOS at my last place, 100/100
       | mbps. I moved last year and called Verizon to confirm their
       | service reached my new apartment. They said yes.
       | 
       | However... I didn't confirm that their "fiber service" reached my
       | apartment, so when I went to change my address they told me the
       | only plan available was a 15/1 mbps DSL connection for more money
       | than fiber! My only other choice was Spectrum, where I'm now on a
       | 200/10 mbps cable connection (it's the fastest upload speed they
       | had).
       | 
       | I'm moving again now (neighbor issues) and you can be damn sure I
       | confirmed a fiber hookup at my new apartment. I also learned some
       | ISPs will say yes, they cover your address. And then when you
       | actually go ahead to schedule installation it turns out your unit
       | cannot be connected and they call back to cancel. What a hassle.
        
       | vondur wrote:
       | Heck, many Americans in metro areas have only one choice for
       | internet providers. I've helped people here in SoCal whose only
       | choice has been 5-10MB DSL service, and they were getting charged
       | like $70/month for it.
        
         | vinay427 wrote:
         | Was this in the outer areas (San Bernardino, Ventura, Imperial,
         | etc.)?
        
         | mixmastamyk wrote:
         | Helped how? Getting charged that for 100mb in LA, and feel it
         | is too high.
        
       | heavyset_go wrote:
       | Same thing with health insurance.
        
         | avmich wrote:
         | Interesting that we discuss sometimes benefits of having
         | engineering licensed, but here we apparently see disadvantages
         | of licensing going wrong.
        
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