[HN Gopher] Amazon is delivering nearly two-thirds of its own pa... ___________________________________________________________________ Amazon is delivering nearly two-thirds of its own packages Author : bookofjoe Score : 89 points Date : 2020-08-25 17:49 UTC (5 hours ago) (HTM) web link (www.cnbc.com) (TXT) w3m dump (www.cnbc.com) | skynetv2 wrote: | No wonder I have seen severe degradation in delivery times. It is | a minimum of 5 days now to get anything. | noahtallen wrote: | Anecdotally, I find that Amazon shipping (with prime) is always | the fastest in a major urban area. My USPS and FedEx packages | have often been delayed by several days, but Amazon mostly | delivers on time with next day or two day shipping. Some | "rarer" items have longer shipping times but I find they are | still accurate. | riku_iki wrote: | Its because they stack popular items in local warehouses. | Advantage of vertical integration. | AnIdiotOnTheNet wrote: | You don't think the global pandemic currently in progress has | anything to do with it? | Spivak wrote: | I mean that could be the explanation but Amazon has been | keeping to their 1/2 day deliveries even during the worst | parts of the pandemic. | el_benhameen wrote: | Anecdotal, but my quoted Amazon delivery times here in norcal | are now significantly worse than they were in March-June. | This was true before everything caught on fire, too. | jrockway wrote: | At the start of the pandemic, things were pretty rough, | with Amazon conveniently omitting dates on their website | (they would say "Arriving on Tuesday!" but then you'd get | further through the flow and it would be "Tuesday, August | 4th"... back in April.) | | I wanted some more RAM this weekend, ordered it on Sunday | morning and had it Sunday afternoon. | | Personally I think that everyone is a little bit too "okay" | about the whole pandemic thing... but you can certainly buy | stuff from Amazon and have it show up quickly. | twblalock wrote: | It's highly variable. I've had Prime packages take anywhere | from 1-5 days. Just yesterday I ordered two items on Prime, one | has already been delivered and the other one might not be here | until the end of the week. Both items are fulfilled by Amazon. | | Given the substantial increase in online shopping prompted by | the pandemic, Amazon is doing pretty well. Other retailers are | doing much worse, including Walmart which has been the least | reliable shipper I've bought things from. | | Amazon's ability to adapt while other companies are falling on | their faces is pretty impressive all things considered. | coldcode wrote: | I doubt Amazon is delivering much of anything. Amazon Logistic's | partners are delivering large numbers of packages. See "Amazon | Delivery Service Partner". Many of those "Partners" then hire | contractors to drive the trucks in order to meet Amazon's | requirements and still make money. If Amazon had to pay for | employees directly to do the deliveries then it would cost them | much more and Prime shipping might not be worthwhile. | Waterfall wrote: | Why is the USPS doing so badly when e commerce is doing so well? | Even if the post office goes away, Amazon will still keep doing | well. | | In Japan they use 7/11 to do deliveries to people and pay bills | there like a post office. Maybe we can learn from them and use | Amazon for that. | opportune wrote: | Not only do they have to prefund their pensions very | aggressively, but people dump shipments across unprofitable | routes on the USPS because they have more uniform pricing | milesdyson_phd wrote: | Same in Taiwan, you can basically do everything at 7/11. | nickthegreek wrote: | Im guessing Amazon isn't delivering 2/3 of its rural | deliveries. | kube-system wrote: | I'd guess Amazon delivers 0/3 of their rural deliveries. I've | never seen a last-mile Amazon vehicle outside of a major | metro. | nybble41 wrote: | Amazon does rural deliveries. My parents live in a rural | area, over three miles from the nearest town (pop. 1,563), | and yet regularly receive parcels from Amazon-branded | delivery vehicles. They're not limited to major metros. | vkou wrote: | > Why is the USPS doing so badly when e commerce is doing so | well? | | 1. Because their prices are uniform and fixed by legislature, | and they are required by law to serve every part of this | country, including remote rural areas. | | This means that private carriers cherry-pick profitable, high- | volume, high-margin parts of mail delivery, while letting USPS | handle the unprofitable, negative-margin parts of mail | delivery. | | 2. Because they are actively being sabotaged by the current | administration. | | 3. Because they are forced to pre-fund their pensions. If we | required the DoD to pre-fund pensions in the same manner, their | budget would double overnight, and four fifths of the military | would be fired tomorrow. | obmelvin wrote: | > 1. Because their prices are uniform and fixed by | legislature, and they are required by law to serve every part | of this country, including remote rural areas. | | >This means that private carriers cherry-pick profitable, | high-volume, high-margin parts of mail delivery, while | letting USPS handle the unprofitable, negative-margin parts | of mail delivery. | | This is such an important part that appears [0] to be missing | from most recent journalism about the USPS. Unless you want | to tell a large portion of this country "sorry, you need to | drive X miles to pick up your own mail" someone is going to | have to do these delivery routes. Perhaps I'm wrong, but it | seems unlikely that a private company can serve these routes | in a clearly fundamentally cheaper manner. There are lower | bounds on the costs, i.e. the sparse delivery routes are real | geography with real people, you have to physically traverse | them to make deliveries. | | [0] based on my recollection | vkou wrote: | > Perhaps I'm wrong, but it seems unlikely that a private | company can serve these routes in a clearly fundamentally | cheaper manner. | | You're not wrong. None of the private mail carriers can | beat USPS pricing on these routes _and_ still turn a | profit. | x87678r wrote: | Amazon cherry picks the most profitable routes USPS has huge | pensions to pay for retired staff I'm guessing it pays the | maintenance for all the beautiful Post Office buildings across | the country | throwawaygh wrote: | 2/3rds of amazon deliveries are almost certainly in a few dozen | cities/metros. USPS absorbed not just their own costs for the | long tail, but also everyone else's. | Fronzie wrote: | | Why is the USPS doing so badly when e commerce is doing so | well? | | Because it's actively being sabotaged. It's staffing is held | back by pension requirements which other parts of government | and Amazon do not have. Their perfectly fine working sorting | are removed. | Alupis wrote: | > Because it's actively being sabotaged. | | I know this is the political line of the day, but the reality | is USPS is, has been, and will be insanely inefficient for | decades. Decades. That spans multiple presidents from both | parties. Decades. | | The very fact that USPS receives funding by Tax Payers, but | also still charges the same tax payers money to use services, | _and_ still manages to lose billions of dollars every year is | a modern marvel all in it 's own right. | | The very fact it costs USPS more than $0.55 to deliver a | letter to your mailbox (which only USPS is legally allowed to | put mail into for whatever reason in 2020), is insane. Raise | rates they'll say! To what end? To the point where UPS or | FedEX rates start looking attractive for normal letter mail? | What will happen then to the USPS? | | For larger packages over a few pounds, it's already insanely | cheaper to ship packages via UPS or FedEx. Sometimes over | half the price in difference. Neither UPS nor FedEx are | subsidized by Tax Payers + Still Charge for Services. | Somehow, they make a profit and deliver packages on time. | | The mismanagement of USPS is as criminal as it is resolute. | It is not the current administration's doing - claiming so is | not just intellectually dishonest, it's flatly wrong. No, the | mismanagement of USPS has always been, and all signs seem to | say it will always be. | | EDIT: It's a myth that USPS isn't tax payer funded. Pay | attention to the wording they use - "Not Tax Payer Funded". | That says nothing about routine bailouts[1][2][3], which are | so routine they might as well be scheduled. How is a bailout | not tax payer funding? Run yourself into the ground then get | bailed out by tax payers again, and again, and again, and | again. It would probably be more efficient to actually just | give them the money up front. | | [1] https://justthenews.com/government/congress/congressman- | says... | | [2] https://keller.house.gov/media/in-the-news/usps-has- | lost-78-... | | [3] https://fortune.com/2015/03/27/us-postal-service/ | drewrv wrote: | USPS has to deliver mail to every address in the country, | whereas UPS and FedEx do not. Comparing a public service | that handles the long tail and edge cases to private | companies that can axe unprofitable routes (or outsource | them to USPS) isn't a fair comparison. | Alupis wrote: | > USPS has to deliver mail to every address in the | country, whereas UPS and FedEx do not | | Besides the fact that this isn't true (you'd be | astonished at the number of homes that USPS won't deliver | to, generally rural areas[1]), it doesn't preclude USPS | from being profitable if managed properly. | | Let's not pretend if USPS could ditch some routes it | would suddenly be profitable and not need billions of tax | payer capitol injection all the time. They're a long ways | from that. | | Saddled with thousands of unproductive employees, ones | that will never be fired, yet collect a paycheck paid for | by tax payers, and will enjoy a comfortable retirement | with all that pension money. USPS might be a quasi- | private company, but they sure don't behave like a | private company. | | [1] I'm in the industry. For these shipments we have to | send them FedEx or UPS, whichever is cheapest usually, | since both will deliver when USPS will not. | kansface wrote: | I wonder how much of that subsidy practically goes to | spam. | Alupis wrote: | I actually tried to stop the spam mail to my house. | | I took a mailbox full, just 2 days of mail, 99% spam, and | took it into my local post office. Plopped the mail on | the counter and told the clerk I no longer wanted to | receive mail from any of these advertisers. | | Of course the clerk couldn't help me. USPS makes too much | money delivering junk right to your mailbox. What a great | system we're engineered here, where our national carrier | service primarily slups junk mail around the country, and | won't stop because it's one of their most profitable | side-hustles. | notJim wrote: | Why would you assume that a random clerk has the ability | to opt you out of junk mail? If you want them to do that, | you're going to have to lobby your representatives to ban | them from doing so, and offer another source of revenue | that makes the USPS sustainable. I agree that this would | be a good thing, but you already see how politically | difficult it is to keep the USPS running at all. | Providing it more funding so it can stop relying on bulk | mail seems basically impossible. | Scoundreller wrote: | Seems like they could have been more helpful: | | https://faq.usps.com/s/article/Refuse-unwanted-mail-and- | remo... | avani wrote: | I know you've almost certainly heard this, but USPS does | not receive any taxpayer funding: | https://facts.usps.com/top-facts/ | Alupis wrote: | What is this $25 Billion Funding Bill for then[1]? | Certainly looks like tax payer funding to me - and a | whole lot of it too. | | [1] https://www.cnn.com/2020/08/22/politics/postal- | service-house... | mtberatwork wrote: | That bill was only passed in the House as emergency aid. | That doesn't mean the USPS is receiving those funds. | Doji wrote: | That's right, we just loan it money it'll never pay back. | samatman wrote: | If bailouts are your standard for "taxpayer funded", then | in 2020, the entire US economy is now taxpayer funded. | | The Constitution make operating a postal service one of the | enumerated powers. If you want to change that, I suggest | lobbying for an Amendment. | | I'm sure that will be quite popular. | mtberatwork wrote: | The USPS does not receive tax payer funding. | Alupis wrote: | They receive taxpayer "bailouts" frequently, including | this current $25 Billion bailout[1]. | | Bailout, Funding, Potato, Potato. | | [1] https://www.cnn.com/2020/08/22/politics/postal- | service-house... | mtberatwork wrote: | That bill was originally part of the stimulus package. | The House separated it out to provide emergency aid to | the USPS. Regardless, the bill won't move out of the | house. | Alupis wrote: | This is only the latest "Bailout" for USPS. They have a | history of receiving bailouts every few years. | | Might as well be considered direct funding, since they | find themselves in that situation almost like clockwork. | mtberatwork wrote: | > This is only the latest "Bailout" for USPS. They have a | history of receiving bailouts every few years. | | What history of bailouts? This "bailout" only passed in | the House. They aren't receiving those funds. | | > Might as well be considered direct funding | | No, that's not what that term means. | | > since they find themselves in that situation almost | like clockwork. | | No, they don't. | kyleee wrote: | Do you have a list of USPS bailouts by chance so we can | check hoe frequently they occur? | remote_phone wrote: | Does Tesla receive taxpayer funding? Because the only | reason why they are profitable is because of government | credits that they sell to other companies. | kyleee wrote: | It sounds like the case can made, care to expound on your | argument? | derivagral wrote: | I know their first "profitable" quarter was basically on | the back of California's energy credit subsidy & 1-time | sales thereof, but that program is over. I don't know if | GP is referring to something more recent or ongoing. | dumbfoundded wrote: | USPS is a service, not a business. Do we look at how | profitable the US military is or schools? | | That being said, USPS used to be profitable until Congress | decided that they pre-fund pensions for all new hires (1). | They went from making a couple billion a year to losing $5 | billion a year. Your statements have no truth in them. | Republicans love to actively sabotage profitable and useful | public services and then try to defund them by claiming | they don't work. | | As a bootstrapped business owner working out of a rural and | very republican community, I'm disgusted by the lies and | misinformation people use to try to destroy the USPS. It's | literally in our constitution. | | (1) https://www.thoughtco.com/postal-service-losses-by- | year-3321... | rwmurrayVT wrote: | The larger issue is that there are a large number of | employees who elect not to use Medicare Part B. They | continue on the USPS health insurance plan after they | become eligible for Medicare. That's not to mention all | of the folks who were in the military, got a civil | service job, and will retire at 65 with two pensions. If | you can suck it up for twenty years in the military and | 20 years at USPS your retirement will far exceed the | majority of the US. | | https://www.forbes.com/sites/ebauer/2020/04/14/post- | office-p... | Alupis wrote: | > USPS is a service, not a business. Do we look at how | profitable the US military is or schools? | | If it was purely a service and designed to be in the red, | we wouldn't be having this debate here. | | No, it's a quasi-private business that manages itself | horrendously, and requires routine capitol injection via | Tax Payer Bailouts. | | As a service? USPS is more of a jobs service - employing | thousands of unproductive employees that will coast until | retirement then enjoy part of that enormous pension. | dumbfoundded wrote: | So you're just going to ignore that Congress made them | unprofitable in 2006 by requiring them to do something no | private business has to do? | | Are you going to deny they were profitable before then? | | You say they're horribly mismanaged and only exist to | create bureaucracy. You ignore facts and reality. It | seems like you've made up your mind and you won't have | reality interject. I pity you and your warped mindset. | [deleted] | mindslight wrote: | The pension thing has become a talking point, but it's a | red herring. I agree with you that the USPS needs to be | defended, but we degrade the discourse when talking past | each other with hyperbolic points. | | Most private businesses no longer operate with _defined | benefit_ pensions, because businesses have moved on to | _defined contribution_ retirement plans (eg 401k) which | are inherently prefunded. Funding retirement obligations | at the time they are accrued is a good thing, and we | should push for more of it rather than silently indebting | future generations. | | If the USPS was partially compensating workers by | promising them a pension out of some future budget, then | they were only profitable as long as their assumptions | about growth held. We can accept this while still | acknowledging USPS as a public service entitled to public | funding, especially as needed to get through this | accounting change. | jkestner wrote: | Making "profit" the benchmark for a government service, | plus saddling the service with a pension prefunding | requirement that takes it from profit to loss, is a | manufactured crisis. | kyleee wrote: | Does "pension prefunding" mean that they have to allocate | money up front for the (expected/forecasted) entirety of | defined benefit pensions? Why not move to defined | contribution plans? | smileysteve wrote: | > To the point where UPS or FedEX rates start looking | attractive for normal letter mail? | | > but the reality is USPS is, has been, and will be | insanely inefficient for decades | | Because you mention them and efficiency, here's a reminder | that FedEx had horrible guidance in September 2019 (YoY | from 2018 lowered guidance) leading some analysts to | speculate towards bankruptcy; had deliverability | reliability issues such that Amazon cut deliveries with | them. | | https://www.fool.com/investing/2019/09/26/is-there-hope- | for-... | | https://investorplace.com/2018/12/fedex-reported-earnings- | an... | | https://www.forbes.com/sites/richardkestenbaum/2019/12/18/a | m... | | And Fedex is struggling while it's workforce is free of | pension and healthcare costs for their mostly contracted | workforce; which has been ruled a mis-classification of | workers | | https://www.reuters.com/article/us-fedex-settlement- | idUSKCN0... | mindslight wrote: | > _The very fact that USPS receives funding by Tax Payers, | but also still charges the same tax payers money to use | services, and still manages to lose billions of dollars | every year is a modern marvel all in it 's own right._ | | Just like courts, building permits, transfer stations, | vital records, DMVs, passports, and every other government | service that charges fees (including the IRS itself!). | | > _For larger packages over a few pounds, it 's already | insanely cheaper to ship packages via UPS or FedEx_ | | USPS rates are high for anything over 12 inches on a | dimension. Compare the prices for shipping a small package | and you will see why many small businesses depend on USPS, | especially ones unable to negotiate favorable contracts | with UPS/Fedex. | phonon wrote: | First class mail typically costs (much) more in other | countries. | | https://www.motherjones.com/kevin-drum/2020/08/us-postal- | rat... | | https://gofranklingo.wordpress.com/tag/compare-postage- | rates... | oblio wrote: | https://m.youtube.com/watch?v=IoL8g0W9gAQ | | They're not being funded through taxes. | Alupis wrote: | Do government bailouts not come from tax payer money? | oblio wrote: | 1. How many bailouts have they received? | | 2. Do you think it's a bailout in a year when the US is | supposed to have mass voting by mail? | | 3. (whataboutism) How many (especially big) US companies | haven't received help in 2020? | nybble41 wrote: | > To the point where UPS or FedEX rates start looking | attractive for normal letter mail? | | That can't actually happen, because if UPS or FedEx | delivers first-class mail they have to pay the USPS the | normal price for the delivery _on top of_ their own costs | (39 U.S.C. SS601). Ergo, UPS or FedEx will always be the | more expensive option for letters. The only bright point is | that physical letters are becoming increasingly obsolete | with most communications taking place electronically. Now | if we could just do something about all the physical junk | mail... | zonethundery wrote: | Because volumes in its most profitable mail categories | (marketing mail, first class mail) have fallen off a cliff. It | would take an impossible number of parcels (at thinner margins) | to make up for that. | | 6-day service, rural delivery, profitability; pick two. | labster wrote: | They were pretty heavily optimized for 1990, with high speed | sorting machines for letters. I expect we actually can | decommission some of the sorting machines, but since | Postmaster deJoy decided to be openly political on ballot | delays it will be impossible to tell for a while. | me_me_me wrote: | USPS is a service, not a business. | ogre_codes wrote: | What people miss here is Amazon's is taking advantage of the fact | that the cost to deliver packages varies greatly. Where it's | cheap/ easy to deliver packages, Amazon delivers their own. Where | it's expensive to deliver, they outsource to UPS/ USPS/ FedEx. | Delivering a package in rural areas where houses are a quarter | mile apart is a lot more expensive than when a carrier can load | up a handcart and deliver 10 addresses. | | Traditional carriers break even or even take a small loss on a | percentage of deliveries because it's important to their business | model to have consistent prices and deliver everywhere. Amazon | isn't restricted that way, they can cherry pick which places they | deliver based on how profitable it is to get the package to the | doorstep. | | Essentially Amazon is draining away all the deliveries which made | UPS/ USPS/ FedEx profitable. How sustainable this model is long | term is somewhat questionable. | bgorman wrote: | The US should stop subsidizing rural communities. It is bad for | the environment and people that want to live out there should | have to pay the real costs of serving them. | | One possibility is to reduce the days mail is delivered to | rural communities to cut costs. | ppseafield wrote: | This is already the case in some very small communities, and | there are sometimes mail delivery volunteers. The USPS was | already profitable but has been undermined significantly: | opening the private option for servicing USPS mail and | requiring pensions to be paid up front for every employee. | | Additionally rural communities are about 20% of the | population, and many of these communities are around | farmland, which of course is necessary to keep some of. It's | much harder to live alone with just a small amount of farmers | vs. even the smallest of communities. Should farmers commute | to the farm just so the USPS has a slightly easier time? | samatman wrote: | Mail subsidy built this nation. | | I invoke Chesterton's Fence. You haven't demonstrated an | understanding of why package and parcel delivery works the | way it does; so I reject your call to dismantle it, until you | do demonstrate that. | bpodgursky wrote: | Ah yes, we should just force them into the dense city | centers. That'll improve housing affordability for all those | urban families. | conjecTech wrote: | It's not as simple as thinking in terms of those first | order effects. Mailing subsidies reduce the cost of non- | local alternatives for goods. It can often make it | impossible for small businesses to exist in less urban | environments and can lead to downward spirals where rural | communities are self-exterminating because processes like | this consistently siphon money out of the local economy. | | Imagine if shipping of all consumer goods were made free. | Amazon would be INCREDIBLY more dominant. And in fact, this | is a large reason they started with books. The USPS has a | special program built for a world 100 years ago called | Media Mail which allows you to ship books for next to | nothing. It made it impossible to run a bookstore | profitably. Removing shipping subsidies to rural | communities may very well create more of them and will | definitely make them more resilient. | asdfasgasdgasdg wrote: | This isn't "the US" subsidizing rural communities, though. | This is private enterprises effectively doing the same, for | the sake of providing a flat rate shipping service. Although | I too think that rural living is bad for the environment, | this is not a particular case of the government subsidizing | it. | leetcrew wrote: | if UPS/FedEx want to offer flat rate shipping to both | densely and sparsely populated areas, it's on them to make | it economic. if amazon wants to take advantage of their | business model, I don't see anything unfair about it. | | USPS is a government agency though. if they ship stuff to | rural areas below cost, that is the US government | subsidizing rural communities. with mail still being the | lowest-common-denominator means of communication, there is | a public good argument for burning money to deliver | mail/packages affordably to people in these areas. I do | agree they should feel at least some of the cost though, | and I also feel there is something distasteful about amazon | exploiting this cost structure. | formercoder wrote: | I wonder what the cost difference would be if we reduced | mail to 1x per week and got everyone broadband. | Lammy wrote: | Rural communities used to have industry and manufacturing and | were able to contribute to our nation as a whole. | jgalt212 wrote: | And they shall rise again. | Lammy wrote: | I hope so :) | tonyedgecombe wrote: | Cities house half the worlds population but create 70% of the | worlds carbon emissions. I'm not sure they are as green as | you think. | formercoder wrote: | While we're on the topic of carbon emissions what's the | footprint of the post office? Driving around junk, the | printing of which burns carbon, with combustion engines, | most of which is thrown away immediately. | rossng wrote: | I'm not sure you're comparing like-for-like. A large number | of the people living outside cities are subsistence farmers | in developing countries and have unsurprisingly low carbon | footprints. There is significant lifestyle inflation as the | rural populace move to cities. | tonyedgecombe wrote: | _There is significant lifestyle inflation as the rural | populace move to cities._ | | Exactly. | majewsky wrote: | How much of these cities' carbon emissions are caused by | the manufacturing of products for people living in the | countryside? Big factories tend to be in or near big cities | where there is a workforce to support them. | | As an example here in Germany, the city of Wolfsburg has | the original Volkswagen plant. It's so big, it's literally | called "car city" ("Autostadt"). They certainly don't make | cars just for Wolfsburg, or just for city dwellers. | scarface74 wrote: | Yeah because who needs rural America with all of their | useless farms... | SteveGerencser wrote: | And city folk could pay the real cost of having their food | grown and delivered to their doors and local stores. The | whole issue works both directions but most people only tend | to see their perspective. ;) | pjc50 wrote: | > city folk could pay the real cost of having their food | grown and delivered to their doors and local stores. | | But they do. That's the market price. That and the | subsidies. | luma wrote: | Another perspective is that everyone is paying for the real | cost of having their food grown by massive agribusinesses | through massive government handouts in the form of | subsidies. | majewsky wrote: | Most people living in the countryside rely on the same food | distribution networks that serve city dwellers, so that | equation doesn't check out. | zellyn wrote: | I'm sure the holiday and other demand spikes are also extremely | expensive. By handling the steady-state deliveries, Amazon is | again draining away all the profitable, predictable deliveries, | and outsourcing the expensive spikes. It's ... brilliant? | notatoad wrote: | like so much the big tech companies seem to do, it's | brilliant but unsustainable. it's brilliant right up until | the point where it kills the partner that they're abusing and | there's nobody left to handle their spikes. | petra wrote: | Let's say Amazon kills Fedex, UPS and USPS. That's great! | Now Amazon has monopoly/duopoly on logistics. | generj wrote: | Or right up until FedEx and UPS agree on burner phones Dec | 1 that they aren't taking more than a pittance of the | holiday spike traffic, leaving Amazon in the lurch. | ogre_codes wrote: | > It's ... brilliant? | | Assuming it's a steady state then it's certainly good for | Amazon. Particularly since their competition doesn't have the | scale to reduce costs similarly. | jgalt212 wrote: | > Traditional carriers break even or even take a small loss on | a percentage of deliveries because it's important to their | business model to have consistent prices and deliver | everywhere. | | Maybe that's the case for the average walk-in, but at scale all | of these terms are subject to negotiation. | ogre_codes wrote: | > Maybe that's the case for the average walk-in, but at scale | all of these terms are subject to negotiation. | | I'm sure _could_ , but prior to Amazon, having a fairly flat | rate table has been a selling point for carriers even to | their larger customers. | siculars wrote: | This. Op seems to suggest pricing is fixed when shipping for | Amazon. Without any knowledge I would be surprised if it was. | In fact 3rd party shippers can charge whatever they want to | deliver Amazon packages because until Amazon can deliver all | their packages they need shipping partners. | luckylion wrote: | If I recall correctly, DHL (Germany's largest delivery | company, part of the former state post system) charges | Amazon ~2 euros, while the end user price is between 5 and | 6 euros. | | It's common wisdom that most of the cost for delivery is in | the last mile. Amazon has great leverage, because DHL | certainly isn't making money on their deliveries - the | intake scales with Amazon's large quantities, but the | individual delivery does not. | | It's a race to the bottom between the delivery companies, | fueled mostly by sub-sub-contractors with very low wages, | long hours and bad conditions. DHL has seen giant growth, | but profits are falling apart. | nerfhammer wrote: | it's the other way around, Deutsche Post bought DHL, | which had been a private US company. | majewsky wrote: | > DHL [in Germany] charges Amazon ~2 euros, while the end | user price is between 5 and 6 euros. | | Up to a certain point [1], that's actually reasonable. | Amazon drops off entire truckloads at a time, whereas end | users hand packages over individually at shops that have | to pay staff and rent. So the cost of just accepting | parcel is going to be higher for packages sent by end | users. | | Side note: If I were DHL, I'd be giving Amazon a discount | for packages that are addressed to a Packstation, since | that cuts down on the other big cost center, the cost of | delivering parcel on the last mile. | | [1] I'm not arguing that this is the difference between 2 | and 5-6 euros, but it's certainly a large part of it. | untog wrote: | This also applies to UPS and Fedex, actually. In rural areas | they just hand the packages off to USPS. It's also why the | recent debate about how profitable or otherwise USPS is misses | the point: it isn't designed to be a profitable business, it's | designed to deliver mail to everyone in the country. | nybble41 wrote: | > Delivering a package in rural areas where houses are a | quarter mile apart is a lot more expensive than when a carrier | can load up a handcart and deliver 10 addresses. | | And yet Amazon does their own deliveries in my parents' rural | area where the houses are indeed about a quarter mile apart and | several miles from the nearest town. Perhaps the business model | isn't quite so one-sided as you thought? USPS has issues with | managing their pricing, true, but UPS and FedEx are under no | obligation to deliver packages below cost. | supergeek133 wrote: | It may be because there are enough consistent deliveries in | the area to employ someone dedicated to delivery there. | nybble41 wrote: | Yes, naturally. That doesn't change the fact that Amazon | _does_ handle their own deliveries in rural areas, not just | cities. FedEx and UPS operate under the same constraints. | ahelwer wrote: | The parent offered rural areas as an example of where it | might not be profitable to deliver. Not a be-all-end-all | analysis carving up profitable and non-profitable areas. | petra wrote: | >> How sustainable this model is long term is somewhat | questionable. | | I wouldn't worry much. | | What's the worst that could happen ? Amazon would need to | invest ~$50B in their network ? | | They already did so since 2014. They'll manage. | [deleted] | jedberg wrote: | Amazon's data is pretty precise I'm guessing. I live in a | suburban area right next to a major city. | | We get a lot of stuff from Amazon, and in a single day I have | seen the UPS guy, FedEx gal, our regular USPS postman, _and_ | the packages only USPS guy, all bringing Amazon boxes in one | day. | tmaly wrote: | I think it would be great if they could source production of | all their Amazon label products to local companies. | | This would be nice to help the local communities a little. | johnwheeler wrote: | local businesses are not going to accept chinese wages, and | customers aren't going to pay for US or EU labor. | Reedx wrote: | Well, UPS/etc can also cherry pick or negotiate terms if it | doesn't make sense. They don't have to take those (or any) | deliveries from Amazon. | badRNG wrote: | USPS does not have that leverage, they are obligated to | provide last mile support at a loss if necessary. | pigscantfly wrote: | My house is two miles down a paved road from the nearest | village (800 full-time residents in the Western Sierras), | and USPS doesn't deliver mail, although they do provide a | free PO Box in the village. UPS and Fedex both deliver to | my door. | | Anecdotally, your claim doesn't seem correct, but I'm not | sure what the exact rules are. | droopyEyelids wrote: | Here is USPS's "Universal Service Obligation" | https://www.uspsoig.gov/sites/default/files/document- | library... | grecy wrote: | Which is perfectly fine, because the USPS is a _service_ , | not a _business_. It 's not supposed to be profitable | anymore than the military or the EPA are supposed to be | profitable. | dexterdog wrote: | The problem is when a company can leverage that loophole | to make even more money, which is what Amazon is doing. | delusional wrote: | Under the assumption that they are funded to provide that | service. | CPLX wrote: | This is just factually incorrect. USPS does not provide to | the door service for massive swaths of the country. | | I know this because as I type this I'm sitting in a house | in a rural area of upstate NY that doesn't have USPS | delivery. When clueless e-commerce merchants send me things | via USPS anyways they never arrive and eventually get sent | back. | | This situation is not uncommon at all. | ogre_codes wrote: | Maybe this is why Amazon sends a huge chunk of their | packages via USPS. Part of the deal between the USPS and | Amazon included some pretty big incentives to deliver | Amazon packages on time. My wife worked for USPS for years | and Amazon packages were given pretty high priority. | ogre_codes wrote: | This is why I was suggesting this might not be sustainable. | Carriers have built their business based on certain | assumptions. The big assumption is that customers prefer | having predictable pricing. This assumption is correct for | every other business they deal with, for the carriers Amazon | is an aberration. Since Amazon only provides a small | percentage of their business, carriers must invest | significantly in building out a system for destination based | pricing just for Amazon. The alternative is to simply assume | all of Amazon's package traffic is going to be lowest-margin | and price appropriately. | travbrack wrote: | Amazon has the leverage | aaomidi wrote: | That doesn't really make sense to me. | soganess wrote: | Do they? | | If what is being said is actually true, then amazon doesn't | have any leverage at all. (again if what is being argued is | true) These last mile providers might be taking a small hit | to deliver amazon packages, so why deliver them at all? | | If you answer is: "if they don't deliver these they won't | get amazon's business." It would appear they are not | getting any of amazon's profitable business (2/3 of | delivers), so who cares about getting amazon's crap | business? | charwalker wrote: | It's more that Amazon packages can comprise such a a | large % of deliveries/orders that the UPS/etc may need to | keep that business, even at near 0 profit, to keep their | infrastructure above water. That contract possibly covers | a ton of last mile region they want to cover anyway to | stay competitive but couldn't keep going due to lack of | volume vs cost without Amazon. | | It's a bit of a catch-22, they can reform their route and | coverage to similarly profitable state with less | coverage, potentially dooming them in the long run, or | they can take the near 0 profit contract from Amazon and | stay competitive while having almost no cards at the | negotiation table. Amazon knows their business is huge | and needed by these groups and is not afraid to point | that out. | [deleted] | atwebb wrote: | FDX booted them last year, their stock is way up | now...there's a whole lot more to ecommerce than Amazon | (though admittedly they are a huge piece). | MuffinFlavored wrote: | Why didn't FedEx, UPS, and USPS cut/drop prices in order to be | competitive? They raise rates yearly like inflation but... | shouldn't their costs be going down year over year as they grow | larger and larger? Volume discounts, efficiency gains. | | I don't have data in front of me so I'm sort of pulling numbers | out of my a __if you will but I 'm pretty sure UPS + FedEx raise | rates about 7% year over year for all sizable shippers at pretty | much the same time of the year. Meaning, FedEx raises rates, the | next week, UPS raises rates. | saas_sam wrote: | FedEx & UPS are whole different beast vs. gov't run USPS, way | out of my depth on that comparison. But in general, history is | chock FULL of once-dominant, massively scaled businesses that | decline sharply in the face of new competitors. The exact | reasons vary. Sometimes it's people: execs, unions, culture | being unwilling to change. Sometimes it's intrinsic | characteristics of a business that make it impossible to adapt | as fast as a new market entrant. | | The answer here is probably: software. | throwaway5752 wrote: | You used to pay lots of money to trade stock, and annual fees | for credit cards! | bronco21016 wrote: | Software.... that's definitely Amazon's delivery advantage. | | Their software is ingenious in that it sends drivers circling | my sub-division and pulling in and out of driveways to turn | around. | | I don't watch FedEx and UPS trucks aimlessly wander. I wonder | why that is. | bigtex wrote: | Or geofences that require the driver to be at a certain | spot on your driveway in order to deliver the package, | requiring a chat with Delivery support to move the geofence | Aperocky wrote: | If it looks crazy, it might just be the most optimized | route. | | Like how google tells you to drive on a dike and then over | some one lane dirt roads through a hill to get there 10 | minutes faster. | toomuchtodo wrote: | Why reduce your margins for an adversarial customer who will | squeeze you until they build their own distribution network | with underpaid independent contractors? There is plenty of | shipping volume for FedEx and UPS without Amazon deliveries. I | would also be curious what happens when Amazon delivery | contractors are reclassified as employees, since they only | deliver for Amazon (Fedex lost a large legal [$240MM] dispute | over this years ago [1]). | | [1] https://www.reuters.com/article/us-fedex-settlement- | idUSKCN0... | MuffinFlavored wrote: | > Why reduce your margins for an adversarial customer who | will squeeze you until they build their own distribution | network with underpaid independent contractors? | | Would you rather make $0 on 0 packages or "not $0" on lots of | packages? | Alupis wrote: | When FedEx walked away from Amazon, people said they were | crazy. | | Now, today, UPS has to bend-over-backwards to meet Amazon's | demands for delivery days, pickup days, days worked, the | price Amazon is willing to pay, etc. | | Amazon was even able to compel USPS to delivery Amazon | packages on Sundays! | | Basically, UPS works for Amazon now - FedEx saw that coming, | and saw Amazon buying up freighter aircraft and trucks, etc. | zdragnar wrote: | During the holiday season, my rural post office will get | multiple semi truck loads per day, just of Amazon packages to | deliver. Don't discount the massive volume of deliveries from | amazon. | | That said, regular mail is also on the decline, significantly | so, as more people use technology instead of pen and paper- | bills, letters, contracts, nearly everything is going | digital. Packages make up an increasingly significant amount | of post office revenue. | | That said, anyone who pays attention to Amazon at all knows | that they show no remorse about screwing over business | partners by entering the same market, and Amazon has been | doing that for awhile now. | | Even so, I suspect that they aren't going to bother expanding | delivery out to where I am now- paying the post office to | deliver is almost certainly cheaper than keeping a regular | workforce of independent delivery drivers way out here. | Alupis wrote: | > During the holiday season, my rural post office will get | multiple semi truck loads per day, just of Amazon packages | to deliver. Don't discount the massive volume of deliveries | from amazon. | | Except, when we do napkin math, it's costing USPS more | money to deliver each of those packages than they | collected! They would literally make money by not | delivering packages. | | They aren't making money off delivering your package, no - | they lose money. If they were making money, they would not | need billions of capitol injection routinely. | oblio wrote: | Aren't they forced to lose money by law, or something | like that? | R0b0t1 wrote: | They're not losing money. They make money on package | deliveries still, last I checked. The losing money thing | is a republican/libtertarian talking point that is | ignoring the law mandates them to prefund pensions by 75 | years. | losvedir wrote: | And conversely this undue pension funding burden is a | talking point as well. A lot of companies would be in a | good financial position if only they didn't have to worry | about their unfunded liabilities. | | Can someone clarify for me if this USPS pension thing is | any different from any other organization that offers | pensions? Naively, the requirement to "fund" pension | liabilities pretty reasonable. How else do you guarantee | pensioners they'll have something when they retire. I | know here in Chicago we're in bad shape because of | unfunded pension liabilities. | oblio wrote: | I think they're being asked to fund pensions until the | end of time, which regular companies aren't being asked | to. | Alupis wrote: | They could maybe get rid of a bunch of unproductive | employees, keep the pension funding at the same level, | and bring on new productive employees. | | It's no secret getting a job at USPS is for life. That | should not be a thing for a supposed public "service" | organization that's expected to not bleed money | everywhere. | wcfields wrote: | As the comment above got downvoted for pointing out the | 75 year pension pre-funding requirement, the other | framing is to even ASK the USPS to be profitable. | | It's a common attack on public goods: Amtrak & USPS, but | would never be asked of the Military or FEMA. | Alupis wrote: | Neither the Military nor FEMA charge for services and | also collect tax payer funds. How could either be | "profitable"? | | Amtrak and USPS both charge for services. It's reasonable | to expect them to not hemorrhage billions of dollars | annually as well. | | Further, it can be argued a private business could | operate on USPS or Amtrak scale with greater efficiency, | cost much much less, and even turn a profit (see SpaceX). | oblio wrote: | 1. SpaceX is not a community service. | | 2. SpaceX, one could argue, is being subsidized majorly | by the US government, for strategic reasons. I'm pretty | sure it would have gone bankrupt without government | intervention. | | 3. Almost no passenger rail system is fully profitable, | in the world. Just like education, it's something you | still want because it's a community/public service. | zdragnar wrote: | > They aren't making money off delivering your package, | no - they lose money. If they were making money, they | would not need billions of capitol injection routinely | | This seems like a specious argument to me. I'm not | intimately familiar with the napkin math, but I am also | not convinced that they would ve profitable simply by not | delivering Amazon's packages. Their costs continue to | rise every year- new addresses, inflating gas, healthcare | and pension expenses- while their primary revenue stream | (posted mail) has been continually declining. | | Add to that the fact that the USPS still has to go by | every address every day, and so the last mile costs are | relatively fixed; the only additional cost to them for | delivering is the internal sorting and movement | investments needed to handle the volume. Nobody | _actually_ knows the rates amazon and USPS have | negotiated, but outside of Trump I have not seen many | people argue that they are losing money on the deal- most | seem to believe that it is a win-win scenario. | Waterfall wrote: | I think it had more to do with contracts. I thought servers | prices would go down but it is done in blocks of time as | contracts. It's why itanium is still around. On scale it also | applies to large entities not having much momentum | treis wrote: | >Why didn't FedEx, UPS, and USPS cut/drop prices in order to be | competitive? | | Amazon retail operates at basically 0 margin. It is very | difficult to compete with them given their scale and | willingness to forgo profit. The writing was on the wall once | Amazon decided they wanted to handle their own shipping. No way | Fed Ex et.al. could be competitive on price and make money. | ABeeSea wrote: | This is not true. Amazon's physical retail in NA has made a | profit for a long time. | kooshball wrote: | >Amazon retail operates at basically 0 margin. | | This may have been true in the past but it's not an accurate | any more. Especially the way you're phrasing it like how they | don't make any money. Profit is low because they're using the | cash flow to make further investment. Not because each item | sold is not making any money. | me_me_me wrote: | - Amazon what is your business domain? | | - Yes | | Its scary what amazon will be in the future. | aglavine wrote: | We need to break it. | Florin_Andrei wrote: | Yes. It's at the point where it can strong-arm large | chunks of the economy. That's too much power in the hands | of a single for-profit entity. | asah wrote: | Trump: Amazon should pay more to use USPS. | | Bezos: ok, I'll DIY. | | USPS: uh oh. | | https://www.google.com/search?q=trump+amazon+pay+more+usps | bena wrote: | Regardless of all that, this was the logical step for Amazon. | | The world's most sophisticated logistics company is WalMart. | | Not because they wanted to be a logistics company, but because | by doing their own logistics, they can cut costs. | | Same thing with Amazon. At some point, shipping all those | packages is your last remaining major cost (outside of | personnel). The more you can do in-house, the cheaper you can | do it. | | And that's not the only space where they've done this. AWS is | basically Amazon selling their infrastructure. Infrastructure | they built because at some point it was their biggest cost. | Then they reduced that cost by bringing it in-house. Then they | turned it into a profit center by selling it. | | So I don't think this is going to stop at Amazon doing their | own deliveries. Soon enough, you will be able to ship items via | Amazon. (This is already kind of the case with third party | sellers on Amazon, but instead imagine treating Amazon as FedEx | or UPS). | oblio wrote: | > Not because they wanted to be a logistics company, but | because by doing their own logistics, they can cut costs. | | For retail, logistics is core business. | Spivak wrote: | It's true of large-scale retail which is really what the | parent's point is. Small retailers just outsource their | logistics to a company like XPO. | Someone1234 wrote: | At what ratio can they reduce the HUGE packaging waste? | | A few years ago there was an Amazon promo for when they first | started "same day" delivery in another city, where all deliveries | were in paper bags. | | But while Amazon now offers "same day" service from a warehouse | 20 minutes away, and delivers all their own stuff, everything | continues to arrive in huge wasteful cardboard boxes. | | I like Amazon, I like ordering from Amazon, but I'm tired of | recycling entire trunks worth of cardboard boxes often holding | very small items. | fiftyfifty wrote: | When ordering multiple things you can opt to have them shipped | together to save some packaging, though it might mean an extra | delay. I wonder if at some point Amazon will have more lockers | available in most communities where they could deliver items | without extra packaging and they can be safely picked up by | only the recipient. I would be willing to go a little bit | further to pick up my packages if it would save some | packaging/speed up deliveries. | alexpetralia wrote: | I am constantly baffled by just how much cardboard is being | used. I would be very curious to read about its environmental | impact. | rolleiflex wrote: | Cardboard, per a story that was on HN a few weeks ago, is | both almost entirely recyclable and has economic value. So | the problem with cardboard isn't even that it's wasted, but | that it's being stolen from trash bins for recycling. | | https://www.bbc.com/news/business-53724620 | | It's one of the reminders that the invisible hand of | economics, incentivised properly, can solve not all, but a | surprising lot. | sokoloff wrote: | At some point, it seems like they need to account for the | possibility that a given item will need to sit outside in the | weather or in a partially secure location at a customer | location for an unpredictable amount of time. | | Outer packs protect the goods not just against long-distance | parcel shipment. | graeme wrote: | Prime has a thing called Amazon day, where all your orders | arrive on the same day, unless specified. | | Can't use it because I'm in Canada, but would love this | service. I'd batch it all to arrive before recycling day, and | save my parcel receiving/unpacking efforts. | bighitbiker3 wrote: | I'm interested to know this as well. However I'm more | interested to know the overall environmental impact of buying | some from Amazon in their current state. | | At what distance is it overall more environmentally friendly | for me to purchase from Amazon vs. taking my car and grabbing | that item myself. I think I'd be surprised at how little that | number is. | notatoad wrote: | https://www.buzzfeednews.com/article/nicolenguyen/environmen. | .. | | it's not a direct answer, but it seems like the answer is | that it's essentially never more environmentally friendly to | order online, because the odds that it _actually_ eliminates | a trip in your car are so tiny. | kelnos wrote: | I imagine I'm atypical, but if I had to drive somewhere to | pick up my online orders, my monthly car trips would go up | between one and two orders of magnitude. But I do order a | decent quantity of things on Amazon (for non-urgent things | I use the "Amazon day" delivery option to help reduce | _their_ trips), and generally dislike driving and try to | drive as little as possible (1-3 trips per week; pre-covid | I could go weeks without driving). | | I'd be curious to know what the environmental numbers are | for someone like me. | GiorgioG wrote: | I couldn't be happier with Amazon's delivery service. I can track | my delivery (the tracker tells me how many stops ahead of my | delivery, etc) and I get a picture of the package on my doorstep. | | USPS has been mostly reliable and yet on Saturday a package | scheduled for delivery didn't make until Monday with no status | change until Monday morning. | noncoml wrote: | Anecdotal, but the only time I am sure my Amazon package will be | delivered correctly and on time is with USPS. | | Then is UPS, who are happy to stick a note on your door saying | you were not home, even if the door is open and you are waving at | them. | | Then is FedEx, who never seem to make it on time. | | And last/worst is Amazon, who lose or misdeliver about 20% of my | packages. | dexterdog wrote: | Yeah, the random barely-trained Amazon drivers keep putting | packages just outside my garage door. Many of them have gotten | run over. | kodt wrote: | Very different near me. Fedex is the most reliable usually | delivering before 2pm followed by UPS who will typically | deliver before 6pm of the estimated delivery date. I get the | best tracking details from both providers showing me where my | package is and even a time estimate for delivery. | | Amazon itself is next, usually arriving on time, occasionally a | package will be delayed and I'll get an e-mail telling me as | much. | | USPS is by far the worst unless it is priority mail express. | One thing that constantly happens is Amazon will hand off a | package to USPS for final delivery, USPS will then mark it | delivered on the day it is supposed to come, but won't actually | deliver it for another 2 days. I have also had packages | seemingly lost or stolen once being handed off to USPS | including a very expensive computer monitor. Amazon refunded me | of course, but it seems clear someone decided to steal it. | Priority Mail Express service though has always been perfect. | ghshephard wrote: | A lot of it depends on who your Fedex ground contractor is. In | Ann Arbor, MI, I frequently was failing to get packages that | came via FedEx (Whoever was delivering that day may or may not | know that it was an apartment, code) that were either (A) | reliably delivered by Amazon without issue, or, worst case | Amazon would contact me via phone for delivery instructions. | | Ironically - in _neither_ case was I dealing with either | "Fedex" or "Amazon" - but third parties that were contracted to | Fedex/Amazon. Amazon just had better responsiveness and | communication. | cogman10 wrote: | Wholefoods was a great purchase for Amazon. I'm sure they are | saving a TON in shipping costs. ___________________________________________________________________ (page generated 2020-08-25 23:02 UTC)