[HN Gopher] Black Screen After MacBook Pro Update to macOS Big Sur
       ___________________________________________________________________
        
       Black Screen After MacBook Pro Update to macOS Big Sur
        
       Author : jchook
       Score  : 268 points
       Date   : 2020-11-16 15:23 UTC (5 hours ago)
        
 (HTM) web link (discussions.apple.com)
 (TXT) w3m dump (discussions.apple.com)
        
       | scaglio wrote:
       | Wow, I have a late 2013 MBP... If I'd read this before, I
       | wouldn't upgraded. I think I was very lucky, no issues with Big
       | Sur for now.
        
       | bob33212 wrote:
       | I had a failure to boot on a MBP 2019 after Big Sur upgrade. I
       | disconnected my ethernet and hdmi adapers and it booted. It gave
       | me a message about kernel modules being disabled.
        
       | Gys wrote:
       | As discussed elsewhere on HN already, this is about the 2013 and
       | 2014 models.
        
         | chorsestudios wrote:
         | I experienced a black screen on my 2017 MBP. Might be a
         | different issue than the bricking mentioned yesterday. All my
         | apps were still running. Launchpad and mission control
         | functioned but brought me back to the black screen if I tried
         | to launch an app. I got out of it by using mission control to
         | open a second desktop environment, then re-opening the original
         | desktop. After restarting I have not experienced the issue
         | since.
        
         | floatingatoll wrote:
         | Yesterday: https://news.ycombinator.com/item?id=25102026
        
         | sambeau wrote:
         | I've got a 2013, haven't upgraded to Big Sur and I have
         | recently started having these issues--black screen, cursor
         | visible.
         | 
         | Is it maybe the last Safari update?
        
         | vorpalhex wrote:
         | ..is that supposed to be make it any better? An OS update
         | shouldn't kill my laptop, regardless of how old my laptop is.
         | At most just don't let the update roll to laptops that are too
         | old.
        
           | chaostheory wrote:
           | In the past, doesn't Apple just EOL computers past 5 years of
           | age? imo this is why Apple historically "just works".
           | Compared to MS's strategy of supporting every hardware
           | variation and configuration under the sun, Apple just ends
           | support for anything that doesn't conform to the new
           | paradigm. I'm not keen on having to spend $2000 every 5
           | years, but it makes sense.
        
             | gumby wrote:
             | Seven years is required by California and I believe Apple
             | uses that limit as a floor for all US support. They have
             | also occasionally shipped security updates for even older
             | hardware.
             | 
             | I don't like using Windows but I admire MS's commitment to
             | back compatibility. I know it adds a tremendous amount of
             | work and makes some vulnerabilities very difficult or
             | impossible to address.
             | 
             | TBF I don't believe MS can or does ship firmware updates
             | for any hardware other than their own. So they are less
             | likely to suffer this particular failure.
        
               | chaostheory wrote:
               | > Seven years is required by California and I believe
               | Apple uses that limit as a floor for all US support.
               | 
               | Ah, that's why they changed it from 5
               | 
               | > They have also occasionally shipped security updates
               | for even older hardware.
               | 
               | Yes, only security updates
               | 
               | > I don't like using Windows but I admire MS's commitment
               | to back compatibility. I know it adds a tremendous amount
               | of work and makes some vulnerabilities very difficult or
               | impossible to address.
               | 
               | Yes, but there's a price for backwards compatibility. It
               | makes the goal of "it just works" near insurmountable.
               | 
               | I'm not saying what MS or Apple is doing either is good
               | or bad. I'm just explaining the pros and cons of both
               | approaches. There's no wrong choice. You just need to be
               | aware of the pros and cons before making a commitment on
               | your choice. Dropping support for old stuff has been
               | Apple's MO for decades now, while it feels to be the
               | opposite for Microsoft
        
           | anamexis wrote:
           | I don't think they suggested it makes it any better.
        
           | bayindirh wrote:
           | It's an anomaly, not all 2013-2014 macs experience this. Mine
           | is fine.
           | 
           | It doesn't make any better but, there's nothing sinister
           | about it.
        
             | oneplane wrote:
             | It's also possible that this is related to previous UEFI
             | updates; there was an issue where those would be pushed via
             | the same update paths are OS and app updates, but sometimes
             | they would time out and not get installed; and then never
             | get tried again. Not sure on what models this happens, but
             | if that is the case we could be dealing with an issue
             | related to different starting versions of the firmware
             | during the update. Interesting to say the least.
        
           | boogies wrote:
           | Exactly, I thought it was a great example of what a dumpster
           | fire Windows 10 and its updates are that Microsoft has
           | blocked them from its Surface devices. I can't believe the
           | corporation that's supposed to be so great at integration
           | between their custom hardware and OSs built just for it
           | managed to get it worse than MS and MSW10.
        
           | ARandomerDude wrote:
           | Honestly, I doubt most people at Apple would disagree with
           | you. Bugs happen. I'm not saying it's good, it sounds like
           | they need to improve testing and QA, make it right for their
           | users, etc. But I'd be surprised if anyone in a meeting at
           | Apple (seriously) said "let's black-screen-of-death the
           | 2013/2014 models."
        
             | kordlessagain wrote:
             | > I'd be surprised if anyone in a meeting at Apple
             | (seriously) said "let's black-screen-of-death the 2013/2014
             | models.
             | 
             | Nah, dude, they are in there saying "let's make more bags
             | of money", which is exactly why software continues to suck
             | at an accelerated rate. None of it is reliable long term
             | and it changes so fast users can't keep up, other than
             | having to shell out more and more money to stay in the game
             | of usable software.
             | 
             | A few days ago I woke up and my Sonos won't respond with
             | Alexa. The software got updated and now they expect me to
             | jump through a bunch of hoops (including logging out of
             | Amazon on my devices) to get it back, but I'm not.
        
             | rileymat2 wrote:
             | It is never that straightforward. It typically is a
             | decision to deprioritize testing of some things.
        
               | lallysingh wrote:
               | Testing and doc quality seem deprioritizedfor macOS. This
               | is not good.
        
               | xmprt wrote:
               | Was doc quality ever a priority for Apple?
        
               | macintux wrote:
               | Yes.
               | 
               | https://en.wikipedia.org/wiki/Inside_Macintosh
        
               | rorykoehler wrote:
               | A company as rich as Apple should be able to QA their
               | full supported product range without compromise.
        
               | chungus_khan wrote:
               | They should be able to. It would be easy. But it is
               | faster and cheaper not to, and companies are not single
               | omniscient monoliths. Each department has their own
               | targets, quotas, and deadlines, and while I doubt anyone
               | at the top of Apple said anything along the lines of
               | "ignore these devices", the ball was dropped somewhere in
               | the chain of command, and the fact that nobody picked it
               | up (along with experiences with past Apple updates)
               | suggests to me that QA is much lower priority at Apple
               | than some other places.
        
           | floatingatoll wrote:
           | The prior conversation _does_ have information (such as which
           | precise board is impacted) in it that satisfy the technical
           | curiosity aspect, and it 's possible since I last checked
           | someone found a solution (probably not). HN's front page
           | isn't a great way to seek emotional support on technical
           | issues, though -- for example, a subset of the community is
           | guaranteed to tell you "switch away from Apple" rather than
           | offer interesting or useful replies.
        
       | donohoe wrote:
       | With millions of devices this is bound to happen. I'm sure there
       | are a few with every big update at such a large scale.
       | 
       | It sucks, but it happens. Question is how this gets resolved by
       | Apple.
        
         | rootusrootus wrote:
         | > Question is how this gets resolved by Apple
         | 
         | Old Apple would just replace the machines if there was no easy
         | fix. Warranty or not. Not sure if new Apple is still that way.
        
       | SkyPuncher wrote:
       | I'm really struggling to update my Mac for any reason other than
       | being forced to (looking at you XCode and Developer tool chain).
       | 
       | When these "major" releases risk completely breaking my laptop, I
       | see zero incentive to update. I read through the release material
       | and find absolutely nothing compelling. Apple seem stubbornly
       | intent to celebrate these releases as huge step forward. Yet, the
       | feature set is barely noteworthy.
       | 
       | ----
       | 
       | OSX Release Starter Pack
       | 
       | * "Bold New Design" - we tweaked the colors and made some things
       | round.
       | 
       | * "Refreshed X" or "Powerful X" - we took something and changed
       | it for the sake of marketing
       | 
       | * List of Safari Updates - Just, why? Why is that attached to an
       | OS release?
       | 
       | * A bunch of other apps that are apparently only releasable with
       | a new OS version. In particular, messages will take up 20%+ of
       | the release content to essentially highlight the ability to put
       | emojis and faces on everything.
       | 
       | ----
       | 
       | I've definitely gone from "I'll buy a mac because it's a mac" to
       | "Maybe my next machine will be Windows. It's cheaper, more
       | reliable, and just works"
        
         | anoncow wrote:
         | Last year, the Catalina beta broke my motherboard (it corrupted
         | the SMC and my system would only boot into a blinking folder
         | icon). I tried the Big Sur beta this year and it killed the
         | keyboard and trackpad (can still use the power button on the
         | keyboard). I am laying off on new OS releases from now on.
        
         | ValentineC wrote:
         | > _I 've definitely gone from "I'll buy a mac because it's a
         | mac" to "Maybe my next machine will be Windows. It's cheaper,
         | more reliable, and just works"_
         | 
         | I'm still on Mojave on my 2013 MacBook Pro.
         | 
         | The main reason I'd still consider a Mac for my next machine is
         | because there's no other manufacturer that seems to take their
         | trackpads seriously.
         | 
         | Why is there no real competition for Apple's trackpads?
        
           | boogies wrote:
           | There are efforts to make libinput compete, but maybe a
           | majority of GNU users just don't care because keyboard-
           | centric workflows (using tiling WMs, etc. so you never have
           | to leave the home row) just feel so much more efficient and
           | ergonomic.
        
           | davidwparker wrote:
           | It's not quite there, but I find my Lenovo trackpad to be
           | quite excellent. Probably within 5% of Apple's, which is good
           | enough for me.
        
             | weystrom wrote:
             | Which Lenovo? The trackpad on my t480 is subpar to say the
             | least.
        
             | puranjay wrote:
             | Which Lenovo are you using? I have an older Ideapad (circa
             | 2017) and a new 2020 Thinkpad and the trackpads on the two
             | are uniformly awful
        
           | tomp wrote:
           | I've been happily using Microsoft Surface Go for the past 6
           | months. No complaints (about the hardware - software is
           | another issue, though TBH what I miss the most is a good
           | command line & package manager).
        
           | dthul wrote:
           | Same for me, the trackpad is the main reason I don't want to
           | switch away from Macbooks. It's just unreasonably good. I
           | fear that the amount of software and hardware integration
           | required to get to this level is so high the we will not see
           | it anywhere else anytime soon. But I'd like to be wrong.
        
         | bleepblorp wrote:
         | 'It just works' is not a phrase I've ever seen applied to the
         | Windows 10 update process before.
         | 
         | While bricking updates for Windows are rare, the most infamous
         | Windows update bug deleted all user data.
         | 
         | If you want stability, desktop Linux is now the best out of a
         | bad set of options. If you need more software support, run
         | Windows in a VM where it can't destroy anything important.
        
           | SkyPuncher wrote:
           | I used that phrase a bit-in jest.
           | 
           | That being said, Windows updates have a bunch of minor
           | issues, but rarely result in these machine breaking issues
           | that OSX has.
        
         | burnte wrote:
         | I'm skipping Big Sur for at least a while. I only have a
         | MacBook Pro 13 that I bought earlier this year when they came
         | out with the KB refresh, Intel based. I have it because OSX is
         | fine, but has a great Unix under it, and I can run VMware if I
         | need real Linux or Windows. It's a great tool, I'm in IT.
         | They're durable, solid, and work great. But that Dell XPS is
         | really tempting. My desktops are windows.
        
         | rubicon33 wrote:
         | Imagine being a mobile developer. Unless you develop
         | exclusively for Android, you're FORCED to own an iOS device.
         | 
         | I'm seriously considering changing my daily driver to a Linux
         | machine, and getting a mac mini strictly for running iOS
         | builds.
         | 
         | Would need to do some work to kick off a build from the Linux
         | machine which deploys the app to the iOS device, but it should
         | totally be possible with xcodebuild command line tool...
         | 
         | I think the general workflow would be:
         | 
         | 1) Develop on the Linux machine in Flutter or React Native. 2)
         | Primary day-to-day / hour-to-hour testing device = Pixel. 3)
         | When ready to build on iOS device, network request is made to
         | the Mac Mini, which then kicks of xcodebuild to deploy the
         | build to the device.
         | 
         | Would need some sort of fast file replication tool. And
         | debugging would be a chore.
         | 
         | Uhg.
        
         | AsyncAwait wrote:
         | This might be worth a read as well[1].
         | 
         | 1 - https://news.ycombinator.com/item?id=25104828
        
         | SoSoRoCoCo wrote:
         | > I've definitely gone from "I'll buy a mac because it's a mac"
         | to "Maybe my next machine will be Windows. It's cheaper, more
         | reliable, and just works"
         | 
         | I got bad news for ya: I just bought a new Yoga a month ago and
         | it is just as bad if not worse.
         | 
         | * Animated ads in the start menu tiles
         | 
         | * I've had to upgraded and restart almost every other day for 4
         | weeks
         | 
         | * there are ads that keep reapparing in the tiles on update
         | 
         | * there are constant popus reminding me to log in to my windows
         | account (or problems that I can't log in because I HAVEN'T)
         | 
         | * nVidia ads popping up in the lower-right corner
         | 
         | * MSoft ads popping up in the lower-right corner.
         | 
         | * Also, day one: tried installing some LabView softare and BSOD
         | (well, the new pretty color blue they use and the high-res
         | warning).
         | 
         | * Starting a new app takes about 30 seconds (I believe it is
         | phoning home the way macOS does, not sure).
         | 
         | Win10 now looks and feels like an annoying clickbait website.
         | Once macOS includes ads, it'll be an equally appalling UX.
         | 
         | The only respite I get are logging into AWS compute instances
         | or my Ubuntu and FreeBSD boxes.
        
           | SkyPuncher wrote:
           | Oh, that's really interesting.
           | 
           | I have a W10 that I run as a second machine. Updates are
           | annoying (but they don't cross the line of being "terrible"
           | for me).
           | 
           | The ads are something that I haven't noticed. I wonder if
           | that's manufacturer specific. I know I'm running a clean,
           | vanilla install on my setup.
        
             | brundolf wrote:
             | Yes, similar to Android, many manufacturers customize their
             | Windows installs, and that increasingly means random ads in
             | your system UI.
        
           | cutemonster wrote:
           | Yes Linux is nice. I installed Linux Mint on a laptop from
           | 2011 a week ago, and it worked fine, like a new computer (I
           | was a bit surprised)
           | 
           | Plus a maths programming language. No games though
        
           | puranjay wrote:
           | You're getting downvoted but these are very legitimate
           | issues. I still chose Windows but I was really, really
           | tempted to ditch it all when they pulled off that forced Edge
           | installation stunt a couple of months ago.
        
           | Kye wrote:
           | I haven't had any problems with my new ProBook, but it's also
           | Windows 10 Pro. You shouldn't need a $60 upgrade just to be
           | respected by your operating system. Microsoft is trying to
           | live half in the service model and half in the product model.
           | They should drop the distinction and give everyone "pro"
           | features, all of which are basic features in any desktop-
           | focused Linux install.
        
           | impassionedrule wrote:
           | I always see people complaining about updates, but I haven't
           | been forced to update for months. Is this some machine-
           | specific configuration or is Windows Insiders' update model
           | different?
        
           | supernova87a wrote:
           | I'm really fed up with people downvoting because they
           | disagree with a legitimate opinion being expressed.
        
           | reaperducer wrote:
           | _Once macOS includes ads_
           | 
           | Considering that iOS already includes ads, it may not be that
           | long.
           | 
           | - Apple Arcade ad right there at the top of the Settings app:
           | "Apple Arcade 3 Months Available Free >"
           | 
           | - Very often when I just want to listen to the music I
           | purchased, I get a full-screen ad for Apple Music that takes
           | about 20 seconds to load, and cannot be dismissed until it
           | does.
           | 
           | These two things are enough to get me to move to something
           | else, if there was a viable alternative for my workflow.
           | There isn't yet, but I'm keeping an eye out.
        
         | spacephysics wrote:
         | Don't forget Apple's revocation of an API to access OS level
         | request headers (re: Little Snitch).
         | 
         | https://9to5mac.com/2020/11/15/apple-explains-addresses-mac-...
         | 
         | This was Apple's last straw in my book. Yes they're
         | backtracking, but this wasn't some extra miscellaneous data
         | someone forgot to remove. Further it took a hail storm of PR
         | (in the dev world) to push change.
         | 
         | Moving to Linux ecosystem, despite loosing the rather smooth
         | Apple ecosystems
        
           | FPGAhacker wrote:
           | They are backtracking on the little snitch boondoggle? I
           | hadn't heard that.
        
             | wlesieutre wrote:
             | They're improving the situation on developer certificate
             | revocation checks, but they do still exempt their own apps
             | from the app-specific content filter and VPN extensions, so
             | you won't be able to block those with Little Snitch or
             | similar firewalls.
             | 
             | System-wide VPNs should still tunnel everything, so it's
             | not as much of a security disaster as it sounded like, but
             | I still don't like that. It's my computer, I should be able
             | to firewall whatever I want.
        
               | rsync wrote:
               | "System-wide VPNs should still tunnel everything, so it's
               | not as much of a security disaster as it sounded like,
               | but I still don't like that. It's my computer, I should
               | be able to firewall whatever I want."
               | 
               | I always use a "slug"[1] to (re)inforce a VPN.
               | 
               | It's extremely difficult to go around it - certainly not
               | by accident ...
               | 
               | [1] http://www.kozubik.com/pub/NetworkSlug/tip.html
        
               | sneak wrote:
               | If we're talking about laptops here, this means an
               | additional piece of hardware. If you're carrying around
               | an additional piece of network filtering hardware, you
               | might as well just run the VPN client on that, too.
               | 
               | I'm looking into dual-wifi travel routers that will run
               | OpenWRT (and thus give me root) and can do WireGuard at
               | reasonable speeds. I've been meaning to do it for iOS
               | devices anyway (these things phone home constantly, with
               | no way to turn it off) and now it's going to be needed on
               | Apple Silicon macs, too.
        
         | jrochkind1 wrote:
         | Yep. My 2015 Macbook (personal, not the one I use for coding)
         | is still running 10.12.
         | 
         | I don't really want to update it, but am going to have to, as
         | it no longer receives security updates from Apple, as you say
         | won't run latest XCode, which also homebrew complains about and
         | says it can't support my OS, and increasingly software I want
         | to install won't cause the OS is too old.
         | 
         | But there are zero features of an OS update i want. I am
         | terrified of what's going to happen when I update.
         | 
         | However, i still far prefer MacOS UX to Windows, myself. I just
         | a quite fine with it on 10.12.
         | 
         | And my 2015 Macbook is still running _fine_ , by the way, have
         | no need of an upgrade for more CPU or RAM or anything like
         | that.
        
           | medium_burrito wrote:
           | I'm in the exact same boat as you. I have a mid 2014 macbook
           | running 10.12.6. It's way better than my work laptop.
           | 
           | The work laptop is a maxed 15" macbook a year or two old, and
           | it can barley handle video conferences, let alone bazel
           | compilations or debugging in vscode. Keyboard and touchbar
           | are a mess as expected. I wouldn't wish it on my worst enemy.
           | 
           | I'm going go straight to a Linux/windows desktop, since I'm
           | working from home anyways. More ram, cpu and a real modern
           | video card is basically what I want, and I won't get that
           | with a mac.
        
             | techer wrote:
             | I have a late 2013 macbook running 10.14.6 and it's quite
             | pleasant.
        
           | plussed_reader wrote:
           | When the SSD finally craps out you can get them swapped out
           | via 3rd party repair.
        
             | ValentineC wrote:
             | Assuming it's an Air or Pro, a better option would be to
             | buy any NVMe drive, and an adapter.
             | 
             | Here's a forum thread for more info: https://forums.macrumo
             | rs.com/threads/upgrading-2013-2014-mac...
        
         | jtdev wrote:
         | Agree with everything with the exception of assuming that
         | Windows updates are anything short of a dumpster fire full of
         | dumpster fires.
        
           | ohdannyboy wrote:
           | Yeah, Windows Update was the main thing that motivated to
           | switch to Linux for daily use. Nothing else presented a big
           | enough pain point to motivate a full switch -- I was mostly
           | happy using Windows and SSHing into Linux to work. I often
           | leave my computer on overnight with the expectation I can
           | pick up whatever I was doing, but Windows Update would force
           | reboot without warning me ahead of time and I'd lose all my
           | stuff. Many times I needed to start my computer and do
           | something right away, but Update decided it needed the next
           | 20 minutes. I remember one particular instance when I needed
           | to shut my laptop down to put in my backback (it was pouring
           | outside) and get to a class, but when I shut down it went
           | into a lengthy update without giving me an option to skip.
           | 
           | On Linux I am rarely if ever compelled to reboot unless I
           | upgrade the kernel and want to use specific features like
           | virtualization. There's just no going back once you get used
           | to this.
        
           | skohan wrote:
           | Yes I spend more and more time on Ubuntu and it's actually
           | great
        
           | twelfthnight wrote:
           | Agreed. Ran into an issue this week where the forced upgrade
           | of Edge caused some issues for me[1], but it was impossible
           | to run "legacy" Edge because it was updated via Windows
           | update. Why should we have any choice of the version of the
           | software we're running, right?
           | 
           | [1] I know, I know, why use Edge? Fun fact, Netflix doesn't
           | render at higher than 720p on Firefox/Chrome because of DRM
           | issues.
        
             | hyperrail wrote:
             | You can bring back the old Edge by following these
             | instructions: https://docs.microsoft.com/en-
             | us/deployedge/microsoft-edge-s...
             | 
             | In short:
             | 
             | 1. Run this command as an administrator: reg add
             | hklm\SOFTWARE\Policies\Microsoft\EdgeUpdate /v Allowsxs /t
             | REG_DWORD /d 1
             | 
             | 2. Download and reinstall the new Edge.
             | 
             | Note that Microsoft has said that old Edge will stop
             | getting security updates soon, though I would speculate
             | this doesn't actually mean much as the old Edge's engine
             | has to remain in Windows for application compatibility.
        
         | vmchale wrote:
         | > It's cheaper, more reliable, and just works"
         | 
         | I'm on Linux now. It randomly breaks but so does Mac so I might
         | as well have a tiling window manager.
        
         | yoz-y wrote:
         | > List of Safari Updates - Just, why? Why is that attached to
         | an OS release?
         | 
         | Since a few versions, you can actually get the latest safari on
         | the previous OS. So even if safari is the one thing you want
         | you don't need the update.
         | 
         | > In particular, messages will take up 20%+ of the release
         | content to essentially highlight the ability to put emojis and
         | faces on everything.
         | 
         | Messages in particular probably needs the new OS due to
         | catalyst updates.
        
           | jeromegv wrote:
           | Confirmed, I still get all my Safari updates on Mojave
           | (10.14)
        
         | konart wrote:
         | >It's cheaper, more reliable, and just works
         | 
         | Selected models maybe. In general- no. Not more reliable, not
         | just works.
        
         | Twirrim wrote:
         | Just don't update until you have to, or at least give it 3-6
         | months to let every other sucker find all the early bugs for
         | you. Same goes with any operating system, not just OSX. You
         | just don't need the "Oooh shiny".
        
         | bguillet wrote:
         | The one compelling thing to me is the smart battery management
         | in Big Sur: it won't charge your battery past 80% if you don't
         | need it (based on usage patterns) to protect the battery life.
         | I'm also excited about the seamless switch between all Apple
         | devices for the Airpods Pro, but not everyone owns those
        
           | pram wrote:
           | Battery management is in Catalina too JFYI
        
         | eckza wrote:
         | macOS 10.13 gang, checking in.
        
       | edwardwatson wrote:
       | My 2015 MBP bricked when upgrading to Catalina. Thankfully I
       | managed to recover back to High Sierra via Disc Utility/Recovery
       | Mode. I upgraded to Mojave and now refuse to upgrade it any
       | further. I have an iMac which will be staying on Mojave too.
       | 
       | I worry that this opens me up to security risks, but the reality
       | is, upgrading could break it again and force me to replace it
       | when the hardware still has plenty of life in it.
        
       | varispeed wrote:
       | I wonder if it still sends personal data to Apple even after
       | getting bricked? Has anyone checked if the bricked laptop sends
       | any traffic?
        
       | BitwiseFool wrote:
       | On the day Big Sur came out we got an email from IT saying that
       | under no circumstances should any employee install it. I'm glad
       | out IT knew about this release's problems so early.
        
         | racl101 wrote:
         | I think it's just common sense to wait for the bugs to get
         | ironed out of new software when you are working with mission
         | critical software and hardware.
         | 
         | As a developer I don't think I'll switch to Big Sur until I
         | they stop supporting Mojave (i.e. the version behind Catalina,
         | which is the version behind Big Sur).
         | 
         | If it ain't broke don't fix it.
        
         | capableweb wrote:
         | Most likely they just applied common sense which goes for any
         | release of any major software, don't upgrade on day 1,
         | especially in a professional environment where you need the
         | equipment to work most of the time.
        
         | Tagbert wrote:
         | We also got an email from IT telling us not to update to Big
         | Sur, but not because of any specific problem. Our IT department
         | blocks all major OS updates for a few months while they do
         | post-launch testing.
         | 
         | Big Sur has fewer foundational changes than Catalina did. Most
         | the changes are just UI changes (though I think there were some
         | changes that affect Audio processing apps).
        
         | classified wrote:
         | I don't think they were that prescient. They probably just
         | followed what should be standard common sense by now: Never,
         | ever, install a new OS on a machine that you can't afford to
         | lose that very same day. Always wait for reports from early
         | adopters or victims of bushy-tailed curiosity.
        
           | divtiwari wrote:
           | 'Bushy-tailed' well that's a new word that TIL, on a lighter
           | note. :)
        
           | bob33212 wrote:
           | Even if the upgrade was smooth they could end up with a ton
           | of support calls asking how to change it back or how to turn
           | off Bluetooth.
        
           | racl101 wrote:
           | Your diction is outstanding.
        
         | nix23 wrote:
         | Why is your IT department allowing personal system-updates and
         | need to write emails about it?
        
         | ashtonkem wrote:
         | In my experience, this is the standard rule and not a response
         | to any specific issue. I've been told not to upgrade work
         | machines to new OS releases for damn close to a decade now.
        
           | BitwiseFool wrote:
           | Interestingly enough, our IT doesn't send out alerts for
           | Windows 10 feature updates. I suspect that because so many
           | executives use Macs that this is the reason why the alert
           | went out.
        
             | ashtonkem wrote:
             | I believe there are more tools to manage updates across a
             | fleet of Windows machines, so one can flip a switch and
             | prevent all the windows laptops in the company from running
             | major updates until you're ready.
        
         | MilaM wrote:
         | I don't understand why Apple makes it so difficult to ignore
         | major OS upgrades at least for some time. Most users would be
         | better off waiting at least a couple for a point release of Big
         | Sur. Being responsible for a couple of Macs in my family this
         | makes me quite angry actually.
        
           | dawnerd wrote:
           | What's so hard to ignore? Apart from the little red dot if
           | you have settings in your dock and maybe one notice it's not
           | like it's nagging you like windows does.
        
             | aeyes wrote:
             | If you have auto updates enabled it nags you every day with
             | a popup notification window asking to update, exactly the
             | same way Windows does it (at least on my machines).
        
             | MilaM wrote:
             | I can ignore it no problem. But less proficient users, like
             | my mother, will not know or remeber this advice.
             | 
             | What's also (in)convenient is that unrelated security
             | updates, like the one for Safari that was released the same
             | day as Big Sur, are well hidden UI wise. You have to click
             | a small link below the Big Sur upgrade notification to get
             | to those important security updates.
        
         | dagmx wrote:
         | That's just standard IT policy at most companies. Favour tested
         | stability over being on the newest stack.
        
           | heipei wrote:
           | Especially when that "stack" is just your operating system.
           | Like, what feature does a new OS like Big Sur include that
           | was previously denied to you on a previous version of OS X? I
           | don't get the eagerness to upgrade, especially after Catalina
           | had proven to be somewhat bug-ridden as well.
        
             | vmception wrote:
             | Apple often ties their whole pipeline to OS updates for
             | developers.
             | 
             | In the past it's been that developing on the latest iPhone
             | needed the latest version of Xcode and the latest version
             | of Xcode needed the latest version of the OS.
        
         | cyberpunk wrote:
         | meh, I upgraded my work mbp on release day and everything works
         | completely perfectly, I suspect you'd probably be fine... :}
        
         | justapassenger wrote:
         | Apple has a pretty loose approach to backwards compatibility on
         | macOS, compared to Microsoft with Windows.
         | 
         | But even with Windows, bugs always happen and goal of IT is to
         | keep your system and tools up, not chase after latest hotness.
         | If IT allows immediate upgrade to a new OS, they're playing
         | with fire and waiting for an upgrade that bricks significant %
         | of devices and brings company operations to the halt. Heads
         | will roll as a result, especially if that's in a remote work
         | setup.
        
       | m3kw9 wrote:
       | Had a black screen but cursor would show and spotlight worked but
       | showed nothing else. Did a reboot with nvram reset and computer
       | worked again
        
       | e40 wrote:
       | We have the development kit for the Apple Silicon Mac and we
       | can't install the release of Big Sur (11.0.1). Gives
       | 
       | > An error occurred preparing the update.
       | 
       | > Failed to personalize the software update. Please try again.
       | 
       | Very frustrating.
        
       | jchook wrote:
       | Hm... There were more informative replies on the Apple support
       | thread a bit ago... they got deleted?
        
       | swiftcoder wrote:
       | The last time this happened to me, it turned out the update had
       | just set the screen brightness to zero. Took me hours to
       | diagnose.
        
         | roymurdock wrote:
         | Hahahahaha that could totally be the premise of a modern
         | Seinfeld/Silicon Valley episode. You're pulling out your
         | voltmeter, opening up the laptop, testing your hard drives and
         | cables, desoldering and resoldering components, spending hours
         | on forums, and finally Kramer walks in and pushes the
         | brightness key by instinct to show you a YouTube video, fixing
         | your problem immediately
        
       | vcanales wrote:
       | I tried upgrading a 2019 iMac with Catalina to BigSur. It failed
       | after the black screen with the apple logo and a count down, by
       | going to a screen I've never seen before that said something like
       | "failed to _apply_ update". If I restarted, then I would land on
       | the same countdown screen until it inevitably failed again.
       | 
       | I ended up deleting the hard drive and reinstalling Catalina, but
       | the weird thing is that now my 2019 iMac with Catalina plays the
       | boot chime, which is the only part of Big Sur that worked for
       | me...
        
         | Tsiklon wrote:
         | The machine always could, for newer machines they decided to
         | mute it for some reason, there's an NVRAM setting, if you want
         | to mute the chime again: `sudo nvram StartupMute=%01`
         | 
         | and the reverse: `sudo nvram StartupMute=%00`
        
           | userbinator wrote:
           | That's just Apple deciding for the users, like it has always
           | been doing. It's funny to see the setting for it is so
           | hidden; my PC motherboard has a "POST beep" setting in the
           | BIOS setup, which doesn't require a terminal to get to, and
           | whose presence is helpfully reminded each time I turn it on
           | ("press DEL to enter SETUP").
        
       | tpoacher wrote:
       | Whereas if they were an innovative company, like microsoft, they
       | would have chosen a better colour for their BSOD. Just sayin'. :p
        
         | sib wrote:
         | Ahh, brings back memories of this classic post from ~15 years
         | ago...
         | 
         | https://www.bleepingcomputer.com/forums/t/14850/microsoft-an...
         | 
         | 'Major computer resellers such as Compaq, Gateway, and Dell are
         | already lining up for premier placement on the new and improved
         | BSOD. Ballmer concluded by getting a dig in against the Open
         | Source community. "This just goes to show that Microsoft
         | continues to innovate at a much faster pace than open source. I
         | have yet to see any evidence that Linux even has a BSOD, let
         | alone a customizable one."'
        
         | lisper wrote:
         | At least the acronym still applies, so there's that.
        
       | eddhead wrote:
       | Cost of Relevance
       | 
       | The Mac was a novelty, a niche prpduct a decade or two ago to
       | serve just a handful of use cases until it was thrust into
       | relevance because of Windows' failings in the cloud development
       | and transition era.
       | 
       | Now that it's everywhere, and the complexity of deployments and
       | permutations of Mac's usage ever increasing they're stumbling
       | just as badly as Microsoft did - perhaps worse, because Windows
       | has to deal with orders of magnitude more different hardware and
       | software.
        
       | diebeforei485 wrote:
       | Why does Apple push new macOS releases via Software Update on Day
       | 1?
       | 
       | It should have been on the App Store until 1-2 updates in (so
       | enthusiasts can install it) and pushed to Software Update after
       | then so issues are ironed out.
        
         | lisnake wrote:
         | Well, they did have a public beta stage for several months,
         | which supposedly should have caught bugs like this one before
         | general release
        
         | cactus2093 wrote:
         | It doesn't auto install or show up as a badge notification
         | though, so you kind of have to go looking to find it.
         | 
         | The exception though is that once a patch update for your
         | current OS is available, it gets hidden by the Big Sur upgrade
         | prompt, and you have to click into the non-obvious "more info"
         | link to find that. Which seems like a bad UI choice, if you're
         | going to force me into the upgrade then do it, but if you're
         | going to let it be lighter touch then don't have it block out
         | the other updates like that.
        
         | [deleted]
        
       | rv-de wrote:
       | My T480 with LM20 is objectively the better workstation than my
       | company MBP2019 - but at least it's 3 times as expensive and
       | looks very shiny.
        
       | owenwil wrote:
       | I had this happen to me on a late 2019 MacBook Pro as well, but
       | dramatically worse: the machine was totally unresponsive, no
       | chimes, no power up, nothing. I tried everything, including the
       | usual PRAM clear and whatever else, but Apple suggested a
       | replacement machine.
       | 
       | Since I can't work because I'm waiting for the replacement, I
       | started tinkering to see what I could do and it turns out that
       | the T2 security chip was totally nuked - the weird version of iOS
       | it runs (BridgeOS) was broken/missing, which means the hardware
       | won't even power on, POST, or light up the screen to tell you.
       | Without the T2, you don't have a computer anymore, basically.
       | 
       | Turns out that this chip _can_ be flashed by using a specific set
       | of incantations: https://support.apple.com/en-ca/guide/apple-
       | configurator-2/a...
       | 
       | So, here's what I had to do:
       | 
       | 1. You need another Mac running the exact same build of the OS on
       | the dead machine. I begrudgingly needed to update my Mac Mini to
       | Big Sur to get it to work.
       | 
       | 2. Plug a USB-C cable into the front left port of your dead
       | MacBook, fire up Apple configurator on the functional machine and
       | click "Revive."
       | 
       | 3. Wait, hope it works.... but there's no confirmation so you
       | just have to wait a long time and hope it was long enough, then
       | hold the power button for 30 seconds to see if it'll turn on.
       | 
       | 4. If that doesn't work (it didn't), then you should run
       | "restore" which is exactly the same. Wait a long time, hold the
       | power button for 30 seconds and hope. Eventually, in my case, it
       | powered up into internet recovery, and acted as if it were a new
       | Mac. Everything is gone, but it's at least functional as far as I
       | can tell.
       | 
       | This will ONLY apply to the T2 models, which are not the ones
       | mentioned in the OP, but it seems like a similar issues. These
       | steps at least revived my machine, but it was so obscure that
       | even Apple support didn't know about this, so ordered a
       | replacement. I can't be the only one to have run into this, but
       | I'm pretty pissed that I blew two entire days trying to figure
       | out what was going on.
       | 
       | More details on my Twitter:
       | https://twitter.com/ow/status/1328389544119513089?s=21
        
         | pomian wrote:
         | Just out of practical curiosity, how long, about, is: "a long
         | time." ? (Minutes, hours, etc.) What great post. Thank-you from
         | everyone who may need it.
        
           | owenwil wrote:
           | I waited ten minutes and it worked. Felt like a long time
           | when it was sitting there blank!
        
         | tacheiordache wrote:
         | Im surprised at what lengths people go to sustain their
         | attachment to their macs and apple. It used to be it just
         | works, i don't have time to tinker. Now you have to get your
         | hands dirty for no particular reason other than apple wants to
         | revamp everything in order to secure a new milkcow for the next
         | generation. Come back to linux!
        
           | wil421 wrote:
           | Almost every single laptop I've owned has had an issue at one
           | point or another. I've had more windows laptops with weirder
           | issues than my Macs. The Mac hardware last longer but I've
           | had a 2011 MBP finally die after 6 years.
           | 
           | No chance I'm rolling my dice with Linux on a laptop.
           | Touchpad support is funky. I run FreeNAS, Linux, and
           | raspberrypi boxes at my house.
        
           | dstick wrote:
           | You are spot on. The big advantage Apple had is slowly fading
           | away: quality control. First the keyboards, now this.
           | 
           | As a freelance developer, my MacBook Pro is my livelihood.
           | It's dependence, great support and MacOS / Linux CLI was it's
           | main feature. Now it's gotten to the point where you're
           | better off waiting 4 years before buying a new product line
           | so the general public beta tested it long enough.
           | 
           | I'm getting a lot of Microsoft in the 90's vibes from Apple
           | these days. Anyone else as well?
        
             | jeromenerf wrote:
             | Being dependent on one device, as a professional? Backups,
             | spares and insurance are not best practices, they are the
             | basic cost of doing business. Using the latest version (not
             | the security updates of course) of anything on a production
             | machine has always been a bad idea.
             | 
             | We need a new razor, something along the lines of "do not
             | attribute to FANG marketing what is better explained by
             | misplaced expectations".
        
               | jlokier wrote:
               | > spares [...] are not best practices, they are the basic
               | cost of doing business
               | 
               | I think you overestimate some professional people's
               | income (especially if it's sporadic) and underestimate
               | their other expenses.
               | 
               | I've known many freelancers who buy a new laptop twice a
               | decade _at most_. It will be the single most valuable
               | object they own, and may be the result of saving for
               | months and careful consideration of what to buy,
               | intending it to use it for many years.
               | 
               | A spare good laptop "just in case" is not a realistic
               | option for them.
               | 
               | Most of them could buy a second laptop if circumstances
               | arise where it's absolutely necessary, but it would be
               | hardship. So they wouldn't get one just as a "nice to
               | have", a spare laptop lying around doing "nothing".
               | Especially if it's going to be outdated by the time you
               | have some use for it. Events where you need a spare
               | device are quite rare after all.
               | 
               | That might be below "the basic cost" of running a
               | sensible business, but for people on median and/or
               | sporadic incomes it's a significant cost, only worth
               | bearing if and when it becomes necessary.
        
             | pcdoodle wrote:
             | At least with microsoft we could compile and exe and have
             | it work 20 years later...
        
           | [deleted]
        
           | newsbinator wrote:
           | The reason I left Linux was having to spend days on
           | incantations to make my sound card or network adapter work.
           | 
           | I got tired of having to figure out what codec incantations I
           | needed to make videos play.
           | 
           | Much of the support was snarky "RTFM" or forum postings from
           | 2007 about different distros.
           | 
           | Every couple years I try it again when people on HN insist
           | it's better now, and within minutes there's a showstopper
           | hardware compatibility issue or something.
           | 
           | I'm scheduled to try it again about a year from now.
        
             | vmchale wrote:
             | Hardware is still bad, inferior to Windows.
             | 
             | With Catalina, my Mac speakers intermittently stopped
             | working though. So it's getting more competitive as Mac
             | gets worse.
        
             | binarymax wrote:
             | Same. I've been trying to use Ubuntu full time since 2010.
             | These days I run a (toy) deep learning rig in my cool
             | basement that has Ubuntu. I've gone through 4 (FOUR!)
             | different hardware attempts at wifi trying to get higher
             | than 1Mbps to the router: 2 different internal cards, and 2
             | different external sticks. I spent a good 2 to 3 hours of
             | incantations for each of those 4 options. I finally gave up
             | and bought a $50 wifi extender that has ethernet out, which
             | finally worked and am now getting 5g speeds to the router.
             | 
             | Before that it was an issue with different GPU/CUDA
             | binaries causing conflicts and forcing a full reinstall of
             | the system at random times when I was swapping conda envs
             | for different python stacks.
             | 
             | I really really really want to be able to use Linux full
             | time, but I haven't even got to the point of wanting to use
             | something like video conference from a linux install, which
             | I've heard is a nightmare.
        
               | harha wrote:
               | I've gone to using cables wherever I can. Depending on
               | the wiring a power line network adaptor might speed up
               | things substantially.
               | 
               | That being said, setting up WiFi is a pain, I frequently
               | set up raspberry pis with Ubuntu and just can't get it
               | right without needing to connect a screen.
        
               | lisnake wrote:
               | Managing CUDA install on Windows is a big PITA too
        
             | jlokier wrote:
             | I'm a huge Linux fan and used Linux natively on several
             | laptops for nearly 20 years.
             | 
             | Even with all that experience and care picking good
             | laptops, and even after Ubuntu and Xorg autoconfig made the
             | driver situation much better, I found myself having to: Fix
             | kernel graphics driver bugs (spans of random pixels
             | occasionally drawn on the screen due to something extremely
             | subtle deep in the Intel driver), sound driver bugs, and
             | being annoyed that nothing worked right with Nvidia on one
             | of them (neither Nvidia's driver nor Nouveau worked
             | properly), and debugging unreliable suspend.
             | 
             | Now I run Linux in a VM, and that's been perfect for
             | userspace development. On a Mac, the four-finger swipe
             | switches beautifully between Mac and Linux full-screen
             | desktops, as if neither OS is really in charge. It feels
             | more like running Xen, two OSes side by side, with Apple-
             | quality GUI for switching and organising OSes.
             | 
             | Of course, not so good when the Apple device bricks.
             | 
             | The symptoms people are reporting now are very similar to
             | what I saw when upgrading to Catalina - hours stuck on
             | "about a minute remaining", many reboots and with what
             | looked like glitchy display errors and "starting from
             | scratch" progress bars, leading to a worrying feeling it
             | was stuck in a reboot cycle or just bricked. I was
             | immensely relieved when it eventually finished after hours
             | of doing whatever it was doing, as I didn't have a spare
             | working computer (all my old Linux laptops have broken :-/)
             | And that was after leaving it for nearly a year (I
             | installed Catalina this summer), so the problems should
             | have been "ironed out" by then.
             | 
             | I'm really glad I haven't follow the system notification's
             | prompt to update to Big Sur. From the Catalina experience,
             | I suspect I'd be one of the brickage victims, and I can't
             | afford that right now.
             | 
             | If it were always possible to restore from backup (as it
             | generally is with Linux and Windows) that would be fine,
             | I'd take the risk. But when Apple updates go wrong, it can
             | be more serious as you can't necessarily boot at all, even
             | to restore from backup.
        
               | ianai wrote:
               | What virtualization are you using to swipe like that
               | between Linux and Mac?
        
               | bayindirh wrote:
               | Possibly VMWare Fusion Pro, since I do the same on my
               | mac.
               | 
               | Fullscreen the Linux VM, it becomes another desktop. Just
               | swipe into it and continue working.
        
               | jlokier wrote:
               | VMware Fusion (now changed name to VMware Player).
               | 
               | But I would expect it to work the same for other
               | virtualisation software, because that's what MacOS does
               | for full-screen apps.
               | 
               | It's nice that the swipe gesture is intercepted by the
               | host instead of passed to the guest.
               | 
               | I swipe to full-screen remote desktops too (in this case
               | to access another work laptop on my desk via my main
               | monitor), it's really nice having them all available this
               | way. It's like having a deluxe KVM, which also has a
               | zoom-out thumbnail viewer when needed :-)
        
               | Qerub wrote:
               | > VMware Fusion (now changed name to VMware Player).
               | 
               | It's still called VMware Fusion but is now available in
               | the variants Player and Pro:
               | https://www.vmware.com/se/products/fusion/fusion-
               | evaluation....
        
               | Qerub wrote:
               | I used to work this way too but get fed up with keyboard
               | and mouse buttons getting stuck in VMs making them go
               | bananas when the system was under load. Really nice
               | experience apart from that and the half-broken support
               | for Retina displays.
        
             | [deleted]
        
             | addicted wrote:
             | With Lenovo, Dell and HP all supporting official Linux
             | models, I suspect this should be less of an issue now at
             | least if you buy a supported model.
        
           | jlokier wrote:
           | There's a pretty strong motivation:
           | 
           | > Since I can't work because I'm waiting for the replacement
           | 
           | There's probably a few tens of thousands of stressed out
           | freelancers right now who can't pay their rent this month
           | because their only machine just got bricked by the Big Sur
           | update (which presents itself via system notifications as if
           | it's an ordinary software update, not a major event), and
           | they are either stuck far from any Apple service waiting for
           | a replacement, or worse, it's out of warranty and they can't
           | afford to buy another machine.
        
             | TwoNineA wrote:
             | > There's probably a few tens of thousands of stressed out
             | freelancers right now who can't pay their rent this month
             | because their only machine just got bricked by the Big Sur
             | update
             | 
             | I opened my late 2013 MBP, unplugged the IO board's cable,
             | rebooted, OS finished upgrading. I left it unplugged for
             | now (lost WiFi/BT, HDMI and one USB) not an issue for me,
             | was using TB to displayport and gigabit lan adapter
             | anyways. System works and reboots fine without IO board
             | being plugged in. Ordered a 10$ replacement board from
             | eBay.
             | 
             | Do steps 17 and 18 of this:
             | 
             | https://www.ifixit.com/Guide/MacBook+Pro+13-Inch+Retina+Dis
             | p...
        
             | blazor wrote:
             | Wonder if that will be enough to make them consider
             | switching away from Apple? Silly question!
        
               | jlokier wrote:
               | If they can't afford another machine, then not until the
               | current one stops working. Ironically!
               | 
               | But for a lot of developers, their work literally can
               | only be done on on Apple devices. You can't develop iOS
               | and Mac apps on anything else.
               | 
               | There are a lot of people for whom that is their job,
               | including freelancers.
               | 
               | They could switch to a new domain of business, but that's
               | a large change with many disadvantages. It's not like
               | picking a different laptop just because you fancy a
               | change. E.g. for an iOS developer to switch to being an
               | Android developer, it's not hard to start but there's a
               | lot to learn to be good at it to the same level and bring
               | in the same money.
        
               | beagle3 wrote:
               | Thats a very weird example. Those developers should know
               | better than update on the first week of a new OS on their
               | only non-virtualized machine.
               | 
               | I would be surprised if my accountant updates to a new
               | version of Excel within 3 days if it coming out, and
               | would be very disappointed if as a result he wasn't able
               | to prepare my taxes. The situation you described is
               | similar - someone who should know better throwing their
               | old tools before they know for sure the shiny new one
               | will work.
        
               | jlokier wrote:
               | The system notifies you about software updates from time
               | to time, and you are trained to install them for
               | security.
               | 
               | The Big Sur update is notified in the same way. It gives
               | the appearance of being just another big software update.
               | 
               | Unlike Windows, Mac OS updates come out more often, about
               | once a year for major version, and every couple of months
               | for minor version. Despite the marketing fanfare, they
               | are not as big a change as say jumping from Windows 7 to
               | Windows 10.
               | 
               | Ok, maybe you still want to take care with a new OS. Like
               | with Excel three days before filing taxes. (Though when
               | do you expect the accountant to upgrade? They are
               | _always_ doing someone 's taxes.)
               | 
               | Maybe you do try it in a VM first, and decide you like
               | it, it works well for you. Some people try new OS
               | versions in a separate partition. You can do that on a
               | Mac, just like on a PC. It seems like it ought to be
               | safe, because you've kept the old installation on as
               | well. Just like on a PC, you can choose which to start up
               | using the built-in boot menu.
               | 
               | Being sensible you take a full system backup first.
               | Usually, with Apple, a backup is pretty good. You can
               | reinstall from a backup provided the system can boot.
               | Macs have a reinstaller built in. By analogy with a PC,
               | it's more like "imaging" a Windows or Linux system, and
               | as if the PC BIOS had built-in tools to restore from a
               | backup image.
               | 
               | Following that analogy, the problem here is that Big Sur
               | nuked the BIOS! It can't even reboot from external media,
               | or the recovery partition. If a Window OS upgrade did
               | that we'd not only be unhappy, we would also be rather
               | surprised that we can't boot an external USB key to
               | recover.
        
               | jnwatson wrote:
               | I'm not a huge Apple fan at this point, but implying that
               | other platforms don't have this problem is somewhat
               | disingenuous.
               | 
               | Updates brick device across many platforms all the times.
               | I've had plenty of PCs break from updates.
               | 
               | That you can even recover from a T2 failure at all
               | without opening it up is quite nice. Perhaps my standards
               | are low.
        
               | at-fates-hands wrote:
               | > Updates brick device across many platforms all the
               | times.
               | 
               | A few weeks ago, I fired up Adobe Photoshop from their CC
               | platform. No go, something, something about an intel
               | compatibility.
               | 
               | Do online and start googling the error I was getting.
               | 
               | Seems the newest version determined that my quad core
               | Xeon processors didn't support SSE 4.2 or later. A LOT of
               | people were fuming online that in order to run the latest
               | version, they would have to get a new PC or laptop with a
               | new processor that was now required for the newest
               | version.
               | 
               | The current solution for many is to now install an
               | earlier version until they figure out what they want to
               | do. Ironically, I still run a lot of stuff on my old Mac
               | Mini so I found out that I can run the most recent
               | version of Photoshop on there instead.
               | 
               | I haven't checked into the issue for a week or so. I'm
               | still not sure if anybody came up with a solid solution
               | without having to buy new equipment.
        
               | jimmaswell wrote:
               | We shouldn't applaud that it turned out to be possible to
               | fix this thing after grueling effort (and the company
               | trying to push purchasing a replacement) when the
               | security chip was an unnecessary user-hostile blight in
               | the first place.
        
               | Kwpolska wrote:
               | Can a Windows update brick a PC? I'm pretty sure it
               | can't, because it does not update the firmware of the
               | main system controller. You might end up with an
               | unbootable copy of Windows if you're unlucky, but it's
               | fairly easy to fix it with install media or a recovery
               | partition, and you might be able to recover any data your
               | backups don't cover (you make backups, right?). If you
               | don't have any install/live media for Windows or Linux,
               | it's trivial to make those with any working computer
               | (Linux, Windows, macOS), including a friend's. But if a
               | macOS update nukes your T2 chip's firmware, you need
               | access to another Mac and the appropriate cables.
        
               | SahAssar wrote:
               | Not many other general purpose computers require another
               | computer to fix.
               | 
               | Most windows and linux machines can be reinstalled with a
               | USB stick. If you don't have that USB stick they can
               | usually be written with any macos, windows or linux
               | machine.
               | 
               | Updates do not usually brick machines. I'm guessing your
               | PCs that broke did not require another PC running the
               | exact same windows version to fix? And I'm guessing that
               | if those PCs were made within the last 5-10 years you
               | could restore from recovery and not need another device?
        
           | unethical_ban wrote:
           | You're saying people should avoid tinkering by going from
           | Apple to "Linux", let's assume a desktop, well documented OS
           | with binary package management like Fedora or Ubuntu.
           | 
           | First, this isn't happening to all updates. Second, On a
           | daily basis, Apple stores/support are widely available and
           | with pretty good warranty coverage. Third, the quality of
           | hardware/user experience _for the average, non-technical
           | computer user_ is on a different plane of existence when
           | comparing Apple to non-apple laptops. Screen resolution and
           | the companion software support, battery life, weight, and
           | trackpad are completely unmatched in the non-apple world.
           | 
           | I play games and have used Windows, BSD and Ubuntu as my main
           | drivers at different times over the past 20 years. My
           | Thinkpad is currently on Ubuntu 20.04. My career is
           | IT/Infosec.
           | 
           | I don't even _use_ my laptop most days, but I 'm tempted by
           | an M1 air because the UX and value is amazing.
        
           | weystrom wrote:
           | Or just use Windows with WSL2/Linux VM.
        
           | rorykoehler wrote:
           | My workflows are all Mac centric. Now I'm also hooked on
           | using iPad as second display via sidecar.i could solve these
           | issues via Linux and I am researching Linux distros by
           | installing on my old mac but nothing quite compares to the
           | Mac ecosystem UX. I solve this particular problem by only
           | ever updating my os long after the problems have been ironed
           | out. Apple are notorius for beta testing on users and frankly
           | I think it's crazy to update your main machine this early in
           | the cycle.
        
             | luka-birsa wrote:
             | Try Windows - it's the best interface to experience Linux
             | from :D.
        
             | arrty88 wrote:
             | > I solve this particular problem by only ever updating my
             | os long after the problems have been ironed out. Apple are
             | notorius for beta testing on users and frankly I think it's
             | crazy to update your main machine this early in the cycle.
             | 
             | Exactly. Mac has become windows in this sense. Updates
             | aren't safe and users must stay a few versions behind.
        
               | rorykoehler wrote:
               | I've been using Mac since 15 years and it's always been
               | this way.
        
               | addicted wrote:
               | With OSX you always updated your OS with 10.x.1 if you
               | wanted it to work regularly.
               | 
               | But in the pre iOSification days a new 10.x version would
               | come out every few years, so the 10.x.1 version would
               | come out a few months later with major bugs ironed out.
               | You waited a few months, and then safely enjoyed 10.x.x
               | updates for another 2-3 years.
               | 
               | With the annual release, your 10.x version comes out
               | every year, the 10.x.1 version a few months later but
               | it's hardly as well tested, and you're probably better
               | off waiting for 10.x.2 and then by the time that's done,
               | Apple is already preparing you for 10.x+1.
        
           | AdamN wrote:
           | Most people on this list have done similar shenanigans on
           | Windows and Linux too. No OS/manufacturer comes without these
           | kinds of edgecases.
        
           | jasonsync wrote:
           | I surprised myself last week!
           | 
           | When one of my older Macs became unresponsive due to that
           | Apple network failure problem issue, I spent countless hours
           | running various system cleaner utilities, uninstalling apps,
           | and blindly running obscure terminal commands from Stack
           | Overflow, even though my own initial console log analysis
           | (and instincts) had more-or-less confirmed that it was an
           | issue with trustd network connection timeouts to Apple's own
           | servers.
           | 
           | Fool on me. This coupled with having to get my 2019 Macbook
           | Air keyboard replaced twice (due to sticky keys) has me
           | thinking out loud about moving away from Apple.
           | 
           | Good coverage of the trustd issue:
           | https://tidbits.com/2020/11/13/apple-network-failure-
           | destroy...
        
           | st1x7 wrote:
           | Is Linux really that easy to recommend these days? I'm
           | genuinely asking, not sure what the current state is.
           | 
           | My impression is that over the past few years Linux has
           | gotten a bit better at just working out of the box, Mac would
           | be good if you never upgrade the OS (but if you do upgrade,
           | you're rolling the dice on a major disaster) and Windows is
           | pretty much where it was (and still not a great experience
           | for developers). Basically, the 3 platforms seem a lot closer
           | to each other than they used to be.
        
             | DarkmSparks wrote:
             | As a Mac and Linux guy (no more winnndddooows yay!) My
             | Linux machine is my rock, and has been for about 10 years
             | and 3 or 4 hardware upgrades now.
             | 
             | MacOS is really nice, almost as good as Linux and great for
             | those things like photo shop files or those unfortunate
             | days there is no choice but to use MS office.
             | 
             | The only thing I miss about windows since switching my
             | second machine to MacOS is how angry windows would make me
             | every time I tried to do something on it.
        
             | jlokier wrote:
             | Several laptop manufacturers officially support Linux these
             | days, even providing it ready-installed.
             | 
             | If the manufacturer can supply a working Linux laptop, that
             | usually means other distros will run without difficulty on
             | it as well.
        
           | coldtea wrote:
           | > _Im surprised at what lengths people go to sustain their
           | attachment to their macs and apple._
           | 
           | Probably because going to these lengths is rare, and people
           | will just service/replace the ocassional problematic machine.
           | 
           | Whereas in Linux land this is much more common, and you're on
           | your own commercial support wise (and with friendly forums to
           | guide you).
        
             | kache_ wrote:
             | At least with Linux you can actually fix it
        
               | coldtea wrote:
               | If you know how, have time, don't have an opportunity
               | cost/better things....
        
               | 10000truths wrote:
               | There's also a pretty big opportunity/time/effort cost to
               | contacting Apple support, describing your problem,
               | fighting with them over whether the defect is covered
               | under warranty, actually packaging the thing and shipping
               | it to them, waiting for the fix/replacement, hoping the
               | replacement isn't similarly screwed up, and setting up
               | all your programs and files again when they 'fix' the
               | problem by wiping your machine or giving you a new one.
        
               | vladvasiliu wrote:
               | That's correct, but as a parent said, this kind of issue
               | is very rare. I can't actually remember another mac os
               | upgrade actually bricking machines. I may be wrong,
               | though.
               | 
               | What's way more common is random hardware failures,
               | unrelated to the OS. I've never had to deal with apple
               | support and hope I'll never have to, but HP enterprise
               | support isn't frictionless either. A colleague of mine
               | had a swollen battery, which wasn't user replaceable
               | (guess not only Apple has bright ideas). He called up the
               | support, which went relatively fine but in the end he had
               | to send the computer in for repairs for two weeks and was
               | advised to save his data as the machine would be wiped.
               | Luckily removing the SSD was possible and didn't void the
               | warranty...
        
               | Symbiote wrote:
               | In my experience, "Not user replaceable" on enterprise
               | laptops means a few normal screws release the back cover
               | to get access to the battery.
               | 
               | The next business day, on-site support presumably costs
               | extra. (We have it for servers, but I don't deal with
               | laptops until they're out of warranty.)
        
               | medium_burrito wrote:
               | And if I had endless time, presumably I could reach
               | englightenment, with seems like a better use of my time.
        
             | owenwil wrote:
             | I wouldn't call dealing with this sort of thing on every
             | other update rare.
        
               | acdha wrote:
               | They don't happen on every other update, or even every
               | tenth update. You're hearing from a small self-selected
               | population of users who had undiagnosed hardware issues,
               | dodgy power, hacked up system config, etc. and
               | generalizing it to the vast majority of users who clicked
               | install and resumed working 20 minutes later.
        
           | asutekku wrote:
           | It works 99% of the time and things like this are rare
           | occurences. My experience with linux (Debian & Centos) has
           | been less than stellar.
        
           | ag56 wrote:
           | That is unfair. Apple has a billion devices in active use so
           | there are bound to be the occasional issue. And even with
           | those issues it is still a _far_ better experience than
           | either Linux or Windows.
        
             | acomjean wrote:
             | Apple has like 20-30 models, so testing should be easier.
             | Also you pay a premium for apple hardware, so there is the
             | expectation that it just works.
        
             | luka-birsa wrote:
             | This is untrue. As somebody that just defected from OSX to
             | Windows I can tell you that you're missing out. Windows
             | became a more stable and usable PC where everything just
             | works. My 2 year old top of the line MBP was replaced by a
             | 3 year old Dell XPS 13 after 10 years of OSX and I hate to
             | break it to you, but Windows changed.
             | 
             | I replaced the MBP since the I had to replace the thinnest
             | keyboard in the world, but I had problems with BT, WiFi,
             | crashes, random external monitor glitches, no support for
             | two external monitors via TB 3.0 (look it up, same hardware
             | works under windows!!). Ask my diehard OSX fan coworker
             | that just had to upgrade OSX just to get wifi working at
             | home. I stayed for Windows since my MBP stopped working a
             | week after I got the keyboard replaced and to be honest I
             | really can't bother to move back. Everything just works
             | here.
             | 
             | OSX has left the domain of the power user and has been
             | relegated to into the domain of the consumer user that
             | likes the Apple marketing.
             | 
             | I am monitoring the situation with ARM CPUS closely and
             | that would be a motivation to switch back, but right now it
             | feels my next computer upgrade will be windows based high
             | end laptop. Better OS and better price performance are hard
             | to argue with.
             | 
             | PS: If you're a developer and you're still clinging to OSX,
             | try it - the whole experience is next level (compared to
             | the whole brew ecosystem). Download WSL for windows, get
             | Ubuntu from windows store and use the Windows Terminal to
             | experience native Ubuntu. Hell if you're using VS Code, all
             | you need to do is type "code ." from Ubuntu to open VS Code
             | in Windows and develop in native Linux.
        
               | pyr0hu wrote:
               | Tried WSL2 for webdev, had high expectations for it, but
               | I got disappointed. Docker support is bad and the whole
               | subsystem feels sluggish. All on latest windows build, on
               | a Samsung 970 ssd. I get it, Windows got better i agree,
               | but it's miles away from a Unix experience
        
               | garethrowlands wrote:
               | Was there anything in particular that was bad about
               | Docker? Was it network access? What was sluggish - disk
               | access across the Windows/Linux divide? I've just tried
               | WSL2 out for a few minutes on a new Dell XPS and it
               | seemed kinda neat. Clearly I've not had time to run into
               | problems.
        
               | hackshack wrote:
               | This. Mac user since 1991. In 2016, I needed a VR
               | development box with a fast GPU, so I supplemented the
               | 27" iMac on my desk with a homebuilt PC and 27" 4K
               | monitor. That little PC has earned its keep! I use the PC
               | about 95% of the time. The iMac is now my Pixelmator and
               | OmniOutliner appliance, and backup OBS video capture
               | device.
               | 
               | Win10's last 2 years of "builds" are very good. It still
               | rots like regular Windows, but I got 3.5 years of heavy
               | use before reinstalling it. Main apps are Unity, Visual
               | Studio 2017, and some hardware design stuff (SOLIDWORKS,
               | KiCad, SEGGER). It feels so liberating to have all my
               | niche apps on the PC without having to virtualize.
               | 
               | User experience on Windows is a little jankier, but the
               | utility of the niche apps makes up for it. I miss
               | AirDrop. If I were to advise Microsoft on one thing: fix
               | the Control Panel situation in Win10. It's like layers of
               | bad makeup.
               | 
               | Windows also restores much worse than macOS. I miss Time
               | Machine. I purchased a tool called Macrium Reflect which
               | gets me close enough, and actually can restore a bootable
               | system.
        
           | bayindirh wrote:
           | As a regular mac and Linux user (I use Linux 80% of the
           | time), I can clearly say it's not about sustaining an
           | attachment.
           | 
           | If I had time, I'd do the same. I'm in this career because I
           | wondered how these things work in the first place. Just
           | because Windows or macOS are closed systems they're not less
           | interesting. They're harder to understand and, sometimes
           | challenge calls.
           | 
           | Linux is nice, way better when compared to 15 years ago but,
           | it's not perfect. I'm going to buy a new PC in 12 months and
           | I'd need to make some research about hardware compatibility
           | and performance. Especially on the motherboard side. I have
           | to make sure that it contains no funny devices or memory
           | mappings so, I can't use an on-board peripheral until someone
           | writes a quirk just for that.
           | 
           | OTOH, every platform has its nice applications. While
           | Darktable is a very nice photo editor and Digikam is a
           | perfect DAM, CameraBag or OmniGraffle doesn't work on Linux.
           | Similarly, many basic functions of KDE's Dolphin (Protocol
           | support, embedded git, etc.) is not present on mac. Similarly
           | my IDE of choice (Eclipse) wasn't working well on macs until
           | Big Sur.
           | 
           | However, while developing applications, Apple's design
           | decisions and inner workings provide some nice insight and
           | inspiration for better experiences and more sensible
           | defaults.
           | 
           | Using diverse set of platforms is mind opening for me. It's
           | important to understand the trade-offs of every one and, all
           | of them are perfect in their own regard.
           | 
           | However, at the end of the day, I'm a FOSS lover and you
           | can't pry my Linux systems from my cold dead hands. macOS on
           | the other hand is just a nice closed system to develop open
           | source stuff for me.
        
             | Qerub wrote:
             | > I'm going to buy a new PC in 12 months and I'd need to
             | make some research about hardware compatibility and
             | performance. Especially on the motherboard side. I have to
             | make sure that it contains no funny devices or memory
             | mappings so, I can't use an on-board peripheral until
             | someone writes a quirk just for that.
             | 
             | There are certified/tested Linux computers available from
             | vendors like HP and Dell. Just buy one of them instead of
             | wasting time researching hardware compatibility only for it
             | to break later with no one to complain to. Some links:
             | 
             | HP Linux Hardware Matrix:
             | https://h20195.www2.hp.com/v2/getpdf.aspx/4AA7-6280ENW.pdf
             | Dell Linux Workstations and Laptops:
             | https://www.dell.com/en-
             | us/work/shop/overview/cp/linuxsystem... Ubuntu Desktop
             | Certified Hardware:
             | https://certification.ubuntu.com/desktop Red Hat Certified
             | Workstations (incl. Laptops):
             | https://catalog.redhat.com/hardware/workstations/search
        
               | bayindirh wrote:
               | Thanks for your answer. I'm aware of these systems (my
               | office workstation is an EliteDesk) however, these
               | systems are not suitable for me for various reasons.
               | 
               | I make staggered updates and these systems are not very
               | receptive for that. I wouldn't want to change my case
               | just to upgrade the motherboard and the CPU. Also, I'm
               | not sure that a small EliteDesk tower can accommodate all
               | my disks (2HDDs plus 2SSDs) neither space, nor power-
               | wise. I also use a PCIe sound card (for sound quality
               | reasons) which needs a PSU connection via floppy
               | connector.
               | 
               | At the end of the day, these systems are very nice as-is,
               | but I need to get them as a package and they're not very
               | flexible. My desktop usage scenario and update path is
               | not very suitable for that.
        
             | coldpie wrote:
             | > Linux is nice, way better when compared to 15 years ago
             | but, it's not perfect. I'm going to buy a new PC in 12
             | months and I'd need to make some research about hardware
             | compatibility and performance. Especially on the
             | motherboard side.
             | 
             | I've been using Linux exclusively since 2007 and I've never
             | had any motherboard compatibility issues. I think the only
             | thing that may be shaky is wifi, but even that's pretty
             | settled these days now that the hardware is more or less
             | standardized. I'm not doubting your experience, just found
             | that an odd thing to single out.
        
               | bayindirh wrote:
               | By 2007, most of the nasty stuff has sorted out (I met
               | with Linux in 1998, started to use it full time by 2003).
               | 
               | Some things I have experienced (not all hardware related
               | but, notable and crippling):                 - Additional
               | SATA controllers had intermittent connectivity issues
               | with Samsung SpinPoint drives       - Same additional
               | SATA controllers' 2 port models were fine but, same
               | chip's 4 port model was not recognized at all.       -
               | Intel Speedstep was wonky.       - CPUFreqd needed hand
               | tuned scaling profiles for good on-demand scaling.
               | - Fedora 4 mysteriously tried to redirect all my internal
               | X11 comm via my physical Ethernet card. Needed to add an
               | additional card as a primary network interface to solve
               | desktop latency problems.       - One of my systems was
               | unable to boot any OS installed on the non-GRUB drive.
               | GRUB was unable to fire anything on that disk (regardless
               | of OS brand, model and make)       - My latest system's
               | on board Wi-Fi and BT adapter was unusable for 2 years.
        
           | owenwil wrote:
           | Trust me, I don't usually care and would have given up - I
           | think it was way too difficult to fix this. I've written
           | extensively about switching from macOS to Windows and much
           | prefer using a PC personally: https://char.gd/blog/2019/the-
           | state-of-switching-to-windows-...
           | 
           | In this case, however, my job requires I use the Mac issued
           | to me so y'know, it was in my interest to get it going again
           | while I waited for a replacement.
        
             | bentcorner wrote:
             | I use a Windows PC and need to use a Mac occasionally for
             | my work. I keep delaying updates on the Mac because I'm
             | terrified of it not coming back up, and I don't know a ton
             | about MacOS. It doesn't help that the Mac is currently
             | remote and I'm working from home.
        
         | thealienthing wrote:
         | You're a real trooper to go through this.
        
         | bobbylarrybobby wrote:
         | This part of that support article is pretty damning:
         | 
         | WARNING: Back up your data before you restore the firmware on
         | your Mac. When you restore the firmware on a Mac that contains
         | an Apple T2 Security Chip, you are restoring the firmware on
         | the T2 chip and on any volumes on your internal SSD storage.
         | When this process is complete, any data on any SSD volumes is
         | unrecoverable.
         | 
         | So this means that a firmware issue can lead to total data
         | loss? Of course you should always have a backup, but
         | nevertheless...
        
           | owenwil wrote:
           | The ironic thing about that suggestion is that if you're
           | reading that article, your Mac is already non-functional
           | anyway, so good luck doing a backup :)
        
           | atoav wrote:
           | Just take out the SSD and ... Oh.
        
             | raverbashing wrote:
             | Even if you could, SSD encryption keys are kept in T2
        
               | azinman2 wrote:
               | Only if you turn on FileVault, AFAIK. And if so, then
               | that's the sensible encryption story.
        
           | stefan_ wrote:
           | I thought this part was more damning:
           | 
           |  _In very rare circumstances, such as a power failure during
           | a macOS upgrade, a Mac that has the Apple T2 Security Chip
           | may become unresponsive_
           | 
           | The chip that has the keys for your system in its hands does
           | not have redundant firmware images, like every cheap ass
           | Android?
        
           | pram wrote:
           | To be clear there are two options: Revive and Restore. Revive
           | just reinstalls the T2 firmware and reboots the system.
           | Restore basically clears the entire system as stated.
        
           | selectodude wrote:
           | The T2 is the SSD controller, which also transparently
           | encrypts all the data on the SSD. So yeah, a firmware issue
           | will nuke your data by design.
        
         | avn2109 wrote:
         | If this fix works as advertised, you should definitely make a
         | StackOverflow post or similar, such that this fix is more
         | searcheable than an HN comment! It could help a ton of people.
        
           | fabianhjr wrote:
           | This is out of scope for both https://StackOverflow.com and
           | https://SuperUser.com.
           | 
           | This is an Apple Hardware and macOS issue and should be
           | posted on https://Apple.StackExchange.com
        
         | gosukiwi wrote:
         | > Apple suggested a replacement machine
         | 
         | That's so wrong on so many levels.
        
       | wishysgb wrote:
       | Just as a reminder, don't forget and buy more apple products.
       | that will teach them
        
       | andy_ppp wrote:
       | I suspect Catalina is my last OSX...
        
         | w0de0 wrote:
         | Since Big Sur is macOS 11, this is definitely so.
        
         | [deleted]
        
       | arnonejoe wrote:
       | I upgraded yesterday and it got stuck for 90 min. MacBook Pro
       | (16-inch, 2019); Machine is 6 months old. Progress bar stopped at
       | 95% after an hour. Did a hard reboot and it finished immediately.
       | Working fine now.
        
       | GnarfGnarf wrote:
       | Hasn't anybody heard of loading the new OS on an external drive
       | and dual-booting? (hold down Option key when powering up, you get
       | to choose which OS you boot).
       | 
       | I've got a 10.15 MBP, and I'm going to cautiously investigate
       | macOS 11 on an external SSD while retaining 10.15 on my internal
       | drive. I can also boot 10.14 from an SD memory card to reproduce
       | customer issues.
        
         | pram wrote:
         | You can also do it easily with an APFS container now.
        
       | mywacaday wrote:
       | It's probably in the T&C's but why would events like this not
       | lead to a class action? People working from home with no other
       | hardware must be tearing their hair out.
        
       | verisimilitude wrote:
       | Look, I realize this is a meta point: but has anyone else noticed
       | how TYPICAL the discussion in TFA is at the official Apple
       | support forums? The atmosphere is absolutely poisonous there, in
       | the strangest passive aggressive way -- every time I search for
       | help there, I find tons of replies that are useless, and about 5%
       | of the time I find a helpful tidbit. There's one user in
       | particular, whose name I won't mention, who posts EVERYWHERE with
       | just condescending garbage, and yet they have massive forum
       | points (level 10, or whatever).
       | 
       | It's very odd -- something about the moderation or something has
       | created a community there that is extremely hostile to accurately
       | identifying and quantifying real issues in software and hardware,
       | and allergic to useful solutions.
       | 
       | Developer forums are much better, though.
        
         | pottertheotter wrote:
         | I see this all over the place where companies have outsourced
         | their support to the community and give out levels like this.
         | Netgear and Evernote have similar forums. You get high-level
         | "community helpers" who respond with non-helpful and toxic
         | comments.
        
           | rsync wrote:
           | Agreed. I get this vibe from the Sonos and Ubiquiti forums.
        
         | pram wrote:
         | Every discussion about Apple is like this. Reddit, Macrumors,
         | HN. They've all been captured by people who think Apple can not
         | fail vs people who think Apple is the great satan
        
       | puranjay wrote:
       | BS like this is exactly why I moved away from Mac altogether. My
       | wife's Macbook Air had a similar black screen after upgrading to
       | Sierra. On my Pro, upgrading to Sierra completely messed up
       | Cubase and a bunch of audio plugins, to the point that I had to
       | reverse the upgrade. I still haven't upgraded to Sierra. Shortly
       | after, I moved to Windows and despite its almost weekly updates,
       | nothing has broken this bad on it yetm
        
       | weagle05 wrote:
       | I also had this happen on my late 2013 MBP 15, it stayed on black
       | screen for hours. I had an external monitor attached, so I was
       | curious if that was affecting the update. I unplugged the monitor
       | and then reset the laptop. It took at couple attempts, but the
       | update resumed and I'm running Big Sur with no issues.
        
       | Naomarik wrote:
       | Looks like forced obsolescence. My former daily driver a 2015
       | Macbook Pro has somehow become so slow it struggles with the most
       | basic tasks, even after a fresh install. Nothing seems wrong with
       | it other than it's slow to the point that browsing the web is a
       | pain and development work has become impossible. Wasn't like that
       | when I bought it.
        
         | bayindirh wrote:
         | My Mid2014 MBP doesn't show these symptoms. So, forced
         | obsolescence is unlikely. Apple obsoletes devices by not
         | providing software updates to them.
         | 
         | However, I was able to buy new batteries from apple for my non-
         | unibody mac even after its update cycle is ended.
         | 
         | I can still buy aftermarket batteries for it and it works well.
         | I might install something else on it in the future but, it's
         | far from useless and dead.
        
         | anonymouse008 wrote:
         | Check your kernel_task in Activity Monitor... if it's hogging
         | all the processing % it most likely means the processor is
         | being throttled.
         | 
         | The throttling sometimes happens because of a bad temp sensor /
         | connection. Sometimes it's the charging port as well
        
           | bayindirh wrote:
           | Or during long re-indexing sessions which happen after OS
           | updates generally.
        
           | jimmaswell wrote:
           | I've had laptops that got slower over time that turned out to
           | be full of dust inside. Easy fix with an air hose or anything
           | to the same effect.
        
         | joshontheweb wrote:
         | Could be dust buildup inside causing overheating and cpu
         | throttling
        
         | JohnTHaller wrote:
         | Have you done a full internal cleaning and reapplying the
         | thermal paste?
        
         | Bud wrote:
         | No, it does not look like "forced obsolescence", and could we
         | please stop with this silly narrative every single time there
         | is any kind of Apple bug?
         | 
         | It gets nobody anywhere, it's contradicted by a 20-year period
         | of generally very reliable and long-lasting hardware from
         | Apple, and additionally, it's lazy and uninformative.
        
           | hungryforcodes wrote:
           | Remember when they took a year off to basically rewrite and
           | optimize Mac OS after 10.5? And they produced a wonderful OS
           | that I'm sure people still have very fond memories of. It
           | didn't have a lot of new features, compared to 10.5. Steve
           | Jobs even said that publicly a number of times, during that
           | year. He said -- and I'm paraphrasing -- "that we will work
           | on PERFORMANCE." All my Macs since 1998 have suffered slow
           | downs on Mac OS updates after say 10.6. 10.6 was the pinnacle
           | of performance.
           | 
           | Every upgrade since 10.10 has had a NOTICEABLE slow down on
           | my MacBook Air 2013, and my 2012 Mac Mini, and more recently
           | my MBP 2017 is showing signs of slow down and reduced battery
           | life as well with each update. They can even be point
           | updates, not major ones.
           | 
           | These happen man, and I can't see the real benefits that I've
           | gotten from say 10.10 -> 10.15 that would outvalue the
           | degradation in performance I've seen. Ok you say, a MBA 2013
           | is ready for the pasture, but a maxed out (RAM, SSD) MBP that
           | is 3 years old is really just entering midlife.
           | 
           | It's not a random mistake.
        
           | gpm wrote:
           | The 20 year period in which Apple has paid out hundreds of
           | millions in dollars in settlements for illegally forcing
           | obsolence of old devices, e.g. this one [1] that was settled
           | in March of this year and this fine from France [2] in
           | February of this year?
           | 
           | History is not on Apple's side here.
           | 
           | [1] https://www.nytimes.com/2020/03/02/technology/apple-
           | iphone-l...
           | 
           | [2] https://fortune.com/2020/02/07/apple-iphone-slowdown-
           | update-...
        
           | DonaldPShimoda wrote:
           | It's so frustrating that people immediately jump for
           | "forced/planned obsolescence" whenever something like this
           | happens.
           | 
           | Forced obsolescence is the _deliberate_ undermining of a
           | device to ensure that it cannot be used in the future. That
           | would be if Apple _intentionally_ included code in Big Sur to
           | cause older MacBooks to mysteriously brick.
           | 
           | There is a big difference between intentionally writing code
           | like this versus not performing adequate Q&A to ensure that
           | such bug doesn't exist, and only the former of these
           | qualifies as planned obsolescence.
        
         | robbyt wrote:
         | It's probably spotlight reindexing. This has been a problem
         | with every version of osx for the past 20 years. Let it run
         | overnight, and it should be caught up.
        
           | TheKnack wrote:
           | Came here to say this. This happens on all of Apple's
           | operating systems - Mac, iOS, etc.
           | 
           | It's also a good idea to clean install all major (annual)
           | versions of Apple OS's. When you install one major version
           | over another, the upgrade script has to try to convert the
           | configurations for most system services to the format for the
           | new OS version and the possible combinations of settings in
           | those configurations is virtually unlimited. A lot of post-
           | upgrade issues and sluggishness result from non-optimal
           | conversion of those configurations, especially on iOS. If you
           | back up everything and format the drive before installing the
           | new OS, everything will work much better. Yes it takes extra
           | time to do that, but you will save many multiples of that
           | time over the next year because your machine will run faster
           | and have fewer issues.
        
             | diebeforei485 wrote:
             | I actually wouldn't recommend clean installing every single
             | year (unless you're running betas). But for the person with
             | the 2015 MacBook Pro, 5 years later is a good time to clean
             | install.
        
             | arvinsim wrote:
             | Might as well go back to Windows or Linux if I have to
             | reinstall with every major update.
             | 
             | What am I paying the Apple tax for?
        
         | ysleepy wrote:
         | I work on a 2015 13" and its completely fine. Only the mission
         | control animations are sometimes 15fps on my 4k screen. Web
         | browsing and dev work is good as ever.
         | 
         | Maybe check if the cooling is clogged or the cpu is force
         | throttling because some temp sensor is not working. Run apple
         | diagnostic for that.
         | 
         | MacOS has a bunch of bugs (for me) and they have terrible QA as
         | it seems, but I don't see planned obsolescence here.
        
         | ashtonkem wrote:
         | One of the more annoying parts of our current age is how
         | quickly everyone responds with a conspiracy whenever something
         | goes wrong. They made a mistake, it's that simple.
        
         | sleepybrett wrote:
         | Apple is very clear when they decide a certain machine or
         | generation of machines will not be eligible for an os upgrade.
         | 
         | More likely as someone in the thread pointed out, this is
         | probably a bug related to some kind of defect or damage in the
         | system's io board. Perhaps a certain revision of said board is
         | a problem. Some suggest that something the upgrade does
         | 'damages the board' .. perhaps through some kind of firmware
         | update, but that story isn't so clear yet.
        
           | leptons wrote:
           | >Apple is very clear when they decide a certain machine or
           | generation of machines will not be eligible for an os
           | upgrade.
           | 
           | Maybe they could make that clear for anyone buying an Intel
           | based mac since we all know they are switching over to ARM
           | CPUs. They won't though, they will still be selling Intel
           | Macs for some time, knowing that they won't be supporting
           | those macs through the useful lifetime of the hardware.
        
         | ehvatum wrote:
         | Replacing the dried out thermal paste and pads interfacing the
         | main board chips with their heat sinks cured this issue on my
         | ancient core2 black macbook, which remains a perfectly good
         | gentoo laptop. The latest Intel chips don't seem to be much
         | better. It's interesting.
        
         | gambiting wrote:
         | How? I'm still using a Late 2008 MacBook Pro with Catalina and
         | it runs absolutely fine for browsing and programming, and your
         | 2015 model is running slow?
         | 
         | Also, that sounds like a bug not forced obsolescence, apple
         | just doesn't allow new MacOSes to be installed on hardware old
         | enough unless you hack around it.
        
           | corytheboyd wrote:
           | Running a 2012 MacBook Pro, also still works just fine for
           | development. The screen suffers burn-in very easily now but
           | it's not a big enough distraction to upgrade :P
        
           | leptons wrote:
           | Apple switched to ARM CPUs. Your 2008 MBP now has an
           | expiration date, where it will not be capable of any more OS
           | updates after a certain date. All Intel Macs will not be
           | supported after a certain date. We don't know what date that
           | is yet, but it is coming.
        
       | ohazi wrote:
       | For anyone still on the fence about the merits of Linux vs OS X
       | after the beating Apple has taken this week, there are rolling
       | release distributions that allow you to set up a Linux system
       | once, keep it up to date with small updates, and pretty much
       | never have to deal with scheduling around major updates that
       | might work, or might require a reinstall. I've had desktops /
       | laptops like this that have worked continuously for over ten
       | years. EOL for these machines is usually a migration or
       | replacement.
       | 
       | Yes, little things do break every now and then, just like they do
       | on your Mac. These regressions are rare, and they're usually easy
       | to fix. Once you've gotten past the initial install, blanking
       | displays and fubared bootloaders aren't nearly as common as the
       | doubt peddlers would have you believe.
        
       | oneplane wrote:
       | Well, this sucks of course. Apple is to blame and should repair
       | it for free, etc. But now I'm just curious as to 'how' this would
       | work. Is there some sort of EEPROM, flash or controller on that
       | board that gets loaded with new settings or firmware? I know Big
       | Sur does some UEFI upgrades, but would that extend to the I/O
       | board? Or is that a separate payload? Or perhaps the update is
       | only for the SMC or Intel firmware which crashes with certain I/O
       | boards during init and then once init is complete it can cope
       | with any I/O board next boot?
        
         | gumby wrote:
         | System updates also include firmware updates for all sorts of
         | reasons.
         | 
         | Honestly, Apple has so few Mac SKUs (this is a _good_ thing)
         | that I imagine it is possible to exhaustively test firmware
         | upgrades on every supported device in QC. Perhaps people
         | upgrade with random devices plugged into their machines?
        
       | vmware513 wrote:
       | Never update. Always wipe and clean install from USB sticky.
       | Trigger nvram and smc reset after install. Your machine will be
       | perfect.
        
         | rsync wrote:
         | This is God's own truth and it has been this way since Windows
         | 3.1 which had the ability to upgrade to Windows 95.
         | 
         | Just don't.
        
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