[HN Gopher] My side projects always fail. This time is different.
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       My side projects always fail. This time is different.
        
       Author : timjones
       Score  : 137 points
       Date   : 2020-11-16 17:15 UTC (3 hours ago)
        
 (HTM) web link (www.themvpsprint.com)
 (TXT) w3m dump (www.themvpsprint.com)
        
       | throwawaytemp27 wrote:
       | Cool article, love the insight into the thought process and best
       | of luck. But that name HelloHailey seems like literally an insane
       | choice. I would never use it. As far as I know I'm the target
       | market so may want to look at changing it if others agree!
        
         | timjones wrote:
         | Thank you! Definitely interested in hearing others' thoughts on
         | the name as well.
         | 
         | Here was my thinking: As a solo, bootstrapped founder, I think
         | people are interested in the person behind the product, at
         | least at first.
         | 
         | I've been using my personal story and the process of building
         | in public to grow an email list and waitlist. The HelloHailey
         | name gives me an opportunity to re-enforce that personal story
         | in the product messaging.
         | 
         | That being said, I'm not ruling out a name change when it comes
         | time for an official launch.
        
           | throwawaytemp27 wrote:
           | Sounds like you need to "kill your darling" as it were. The
           | number of people who you will reach if you scale is
           | exponentially more than those who have already connected with
           | your story.
        
         | dkarp wrote:
         | why is the name "literally an insane choice"?
        
       | legerdemain wrote:
       | From the blog post:                 > Twitter is full of
       | interesting and influential people sharing       > thoughts and
       | having public conversations. And they're all       > accessible -
       | just 280 characters away.
       | 
       | Yes! Yes! Marketing has changed 1000% since the Dark ages! People
       | forget that you can now marketing your product effortlessly and
       | completely for free to everyone in the world. No more complaining
       | that "my awesome product failed because no one knows about it" --
       | just press that Tweet button and you're on!
        
         | Descartes1 wrote:
         | Ah, but getting your tweet actually read is a whole other ball
         | of wax.
        
           | forbiddenvoid wrote:
           | Step 1: Have 100,000 followers Step 2: Instant Marketing
           | Success Step 3: Tell everyone how easy social media is
        
             | justiceforsaas wrote:
             | Literally describes 100% of IndieHackers threads about "I
             | sold 540 copies of my products on Twitter in 8 hours".
        
         | b20000 wrote:
         | where do I sign up?!?!? marketing today costs money just like
         | it did years ago, you are still paying for visibility and there
         | is no "free" traffic anymore like there was in the late 90s.
        
           | legerdemain wrote:
           | Here are the steps to success:
           | 
           | 1. Go to http://www.twitter.com.
           | 
           | 2. Click Join Twitter today.
           | 
           | 3. Type in this Tweet: "I have the perfect product! Email me
           | for quote. #Growth #Product #MVP"
        
             | nullsense wrote:
             | How did that work for you when you did it?
        
               | legerdemain wrote:
               | Sounds like you might be interested in my personalized
               | Product Marketing Workshops series to turn your idea into
               | a success! Email me for a quote! Let's talk #Product!!
        
         | timjones wrote:
         | I hope it's that easy! Until about 3-4 weeks ago, I'd rarely
         | used Twitter for professional purposes.
         | 
         | It can be a bit intimidating at first to put yourself out
         | there. And there's certainly strategy required to use it well.
         | 
         | But I think consistency is the name of the game to be
         | successful with it. We'll see!
        
       | dvt wrote:
       | > Distribution before product
       | 
       | I don't like this new startup trend[1][2], nor do I think it
       | actually works.
       | 
       | Literally all of those examples are the opposite of what the blog
       | post is claiming. They _did_ have a product: Hotmail had the
       | service built out, Eventbrite had the service built out, and
       | there was a Dropbox before you could refer your friends to it.
       | There are examples of what the author is claiming, but most are
       | gimmicky Kickstarter-style (and often derivative) products.
       | 
       | I mean, think about Dropbox or Slack: how could you possibly sell
       | (or even validatea) those products without actually giving some
       | sort of demo? Without people actually _using_ that thing? It
       | might work for something like the product in the post (people
       | understand what  "video chat" is), but I don't really see it
       | working for any kind of particularly novel or value-generating
       | product.
       | 
       | Thoughts?
       | 
       | [1] https://tommorkes.com/lean-launch-how-to-sell-an-idea-
       | before...
       | 
       | [2] https://hbr.org/2013/12/sell-your-product-before-it-exists
        
         | timjones wrote:
         | I'm only advocating for __reducing uncertainty __around
         | distribution before building; not eliminating it entirely.
         | 
         | It's important to at least have a strong growth hypothesis that
         | you've validated _to some degree_.
         | 
         | That's all I have right now - hypotheses.
        
         | satvikpendem wrote:
         | Funny you mention Dropbox because they did exactly what you say
         | not to do, provide a video demo that doesn't actually work, it
         | just looks like it's working [0]. Their Show HN thread has more
         | details [1]. In general though, you definitely should work on
         | figuring out if customers want your product without building it
         | if at all possible, and most times it is possible. I run a SaaS
         | that's a project management tool (todo list + calendar,
         | basically, at https://getartemis.app) and the main page is
         | simply a video demo that I made with Figma and an animation
         | tool called Principle. People signed up and it works great for
         | showing users what they'd be getting in the future.
         | 
         | [0] https://www.youtube.com/watch?v=7QmCUDHpNzE
         | 
         | [1] https://news.ycombinator.com/item?id=8863
        
           | dvt wrote:
           | This is not true. The video used a few clever techniques
           | (cutting/editing) to make it seem snappier and more
           | responsive, but Dropbox was very much a real (albeit beta and
           | buggy) product when the video was made.
        
             | satvikpendem wrote:
             | That is true, the founder did have an alpha version working
             | by the time they did the Show HN, but still, if he had made
             | the video without having anything technically made (but
             | just by visual effects), would it still have been less
             | effective? I doubt it, people know what they want and don't
             | want when watching the video, and it would have been clear
             | to the founder that people wanted it and he could've
             | started building it after people expressed their demand. So
             | in the end, even if he hadn't made the full product,
             | Dropbox would still be where it is today.
        
         | TuringNYC wrote:
         | I think the idea is you _do_ give a demo, just that you dont go
         | crazy engineering-wise to implement NASCAR login, kubernetes
         | scale-out and all sorts of stuff before you 've tested the
         | market for interest. It is basically taking the idea of MVP
         | down a notch to BVP (barely viable product).
         | 
         | I've never done this, but it makes sense. Why spend the
         | engineering effort to go from Demo --> BVP --> MVP when you can
         | just do the first jump and test the idea.
        
           | detaro wrote:
           | What's the definition of MVP then?!
        
           | thelastwave wrote:
           | What is NASCAR login?
        
             | TuringNYC wrote:
             | A NASCAR login is a stack of login options (Login with
             | Apple, Login with Google, Login with Facebook, Login with
             | Twitter, Login with Github...) where you end up having so
             | many stacked logos that it starts to look like a NASCAR
             | racecar (because they have tons of logos on them.)
             | 
             | NASCAR logins are particularly great (easy entry to convert
             | interested users) and at the same time having a huge number
             | of super-ugly edge cases:
             | 
             | 1. If you log in with john.q.doe@gmail.com but originally
             | had registered your gmail as johnqdoe, then your login
             | automatically changes to the non-dot form.
             | 
             | 2. If you have already registered via email on
             | john.q.doe@gmail.com, then you cannot login-with-Google in
             | the above case, as both accounts are separate and distinct
             | in the host system.
             | 
             | 3. If you have two accounts under your school and work
             | account, but log-in-with-Facebook, and Facebook has both
             | your emails, it gets confused.
             | 
             | 4. There are cases where you simply cannot log in due to
             | the network of conflicts across the identity services.
             | 
             | ...and yet this is also awesome because you get to convert
             | a registered user ASAP in 95% of the cases.
        
             | hamburglar wrote:
             | A login page that has a million logos on it (login with
             | facebook, login with google, etc)
        
           | smarx007 wrote:
           | Just today Redpanda hit HN front page
           | https://news.ycombinator.com/item?id=25075739 and I cannot
           | see how would you give a demo of such a system without having
           | such a system developed in the first place. At the very
           | least, the whole of HN would laugh at such a salesman trick.
           | I do think there is a spectrum of fake-it-before-you-make-it
           | ability for each idea. For some like Instagram is close to
           | 100% and for things like Redpanda it's close to zero.
        
           | macNchz wrote:
           | Yes I think you described this approach well. I've worked on
           | a bunch of things built this way... as an overall approach it
           | will certainly minimize the chance that you waste time
           | building something totally un-sellable.
           | 
           | On the other hand, I've seen organizations using this "BVP"
           | approach for absolutely everything they build, which I've
           | come to view as a sort of product development antipattern,
           | reflecting some lack of ambition/conviction/vision at the
           | top. It's like the polar opposite of a moonshot: building
           | things in such tiny increments that you can only ever achieve
           | a local maxima, because the higher summit requires a bigger
           | leap.
        
             | TuringNYC wrote:
             | >> reflecting some lack of ambition/conviction/vision at
             | the top
             | 
             | Sure, but my assumption would be -- if you suddenly get
             | registrations, signups, or even conditional trial accounts,
             | great! Now I have some validation, and I'd jump in
             | immediately and start building out the product.
        
         | smarx007 wrote:
         | I think I understand both viewpoints: it is indeed not feasible
         | to fake it before you make it in case of Dropbox. However, if
         | you are offering automated reports once a week, there is no
         | problem putting together an HTML template, some excel sheet and
         | an email script where a person does the work for a few pilot
         | customers. So I think when you mentioned "particularly novel or
         | value-generating product" you meant that the idea scores close
         | to 0 on a "fake it before you make it" scale? Is there even
         | such a scale? Barrier of entry is closest I can think of.
        
       | corytheboyd wrote:
       | I don't really agree with a lot of what's being said here.
       | 
       | If you have something that solves real problems, you should be
       | able to fight for users. Yeah sure, just because you built a
       | great thing doesn't mean people will flock to it, you need to do
       | SOME marketing.
       | 
       | It might take two years to get ten users, because turns out it's
       | very hard to run every aspect of a business by yourself. But it's
       | progress, and if you maintain a high bar of connection with your
       | user base and product quality, as long as you continue to market
       | and improve it will grow.
       | 
       | There are no "get rich quick" schemes here, I don't believe in
       | that nonsense. There is hard work and there is giving up, that's
       | it.
        
       | justiceforsaas wrote:
       | I think you've gone from one extreme to the other. Yes, building
       | a product with no distribution sucks. So does doing distribution
       | without having anything to show for it.
       | 
       | Take this from a guy who spent 2 years studying distribution
       | channels [1]. There's nothing wrong about spending a week or two
       | developing a MVP before focusing on distribution.
       | 
       | I think the key is to start with a) The minimum thing you can do
       | and call a 'product' b) Try to promote/distribute it, see the
       | response. So far you've done:
       | 
       | a) A web page explaining what your product is about
       | 
       | Some steps to (progressively) get to a "better" MVP may be:
       | 
       | b) Make a video showcasing your product (which can be a simple
       | Figma design with static screens that show once you click on
       | them)
       | 
       | c) Build a feature that's high on the ICE Scoring model, build
       | it, and promote that
       | 
       | d) Build a meaningfully different feature than c) and promote it
       | as a SEPARATE product. Let your features be like split tests you
       | promote on the same/different distribution channels and see how
       | they perform.
       | 
       | [1] https://firstpayingusers.com [2]
       | https://university.hygger.io/en/articles/2288376-ice-scoring
        
       | Closi wrote:
       | Well written blog post! A few observations from an outsiders
       | perspective:
       | 
       | * One interesting thing I have noticed from being on HN is that
       | lots of start-ups that focus on the tech industry / IT / helping
       | developers. I think it makes sense to pick a niche you
       | understand, but possibly not if it is a 'niche' which is filled
       | with developers.
       | 
       | * Workplace collaboration in a 'knowledge work' environment = red
       | ocean. Application of workplace collaboration tools to
       | new/unexplored industry segments I suspect has lots of blue ocean
       | areas however. I think you have picked something in the red
       | ocean.
       | 
       | * As a small note, you started with a solution (always on video
       | room, inspired by a twitter post) and worked backwards to a
       | problem to solve (teammates not being fully engaged). The usual
       | process would be to start with a problem and then work out how
       | you are going to solve it. I know it sounds like semantics, but
       | there are lots of potential solutions to "teammates feel
       | disconnected" and an always on video room is just one of them!
       | (e.g. coffee roulette, remote pizza parties).
        
         | timjones wrote:
         | Thanks for the thoughts!
         | 
         | I agree on your first point. This is the easier niche for me
         | right now, but probably not the best niche.
         | 
         | I 100% agree with your second point too. My first step was
         | _supposed to be_ "Choose a problem"
         | (https://www.themvpsprint.com/p/choose-a-problem). But I can
         | spot the flaws in how I presented this - it looks like I was
         | starting with a potential solution someone asked about on
         | Twitter.
         | 
         | That being said, the solution I'll be building is actually
         | quite different from an "always on zoom room" - more focused on
         | teams that operate largely asynchronously.
         | 
         | I'll be formalizing and sharing my product vision over the next
         | week or two :)
        
       | markdown wrote:
       | Honest question: If you're going to pick hello<randomName> as a
       | name, why not pick one with a .com?
        
       | polote wrote:
       | One new guy trying to tell the world that there is a process to
       | start a successful business, there is not. Sometimes you fail,
       | sometimes you succeed.
       | 
       | Some succeed more than others, but they never always succeed.
       | 
       | I wish you good luck for your project but changing your approach
       | is not going to ensure you not to fail.
        
       | kevsim wrote:
       | I've got to applaud you for thinking about distribution first.
       | Many tech folks turned entrepreneurs (myself included) think that
       | if they build a great product, they'll get usage. Doesn't work
       | that way.
       | 
       | But I will also say that I suspect your strategy is possibly a
       | little naive. I hope it's as easy as you've laid out, and I'm
       | envious of the viral aspects of your proposed product. However, I
       | suspect the "top of funnel" portion (hypothesis 1) won't be
       | enough to drive your "land and expand" portion (hypothesis 2). At
       | least in my own experience currently trying to build a B2B SaaS
       | tool [0], it's an absolute grind. And while some of these
       | communities you're mentioning will engage, it's hard to convert
       | that to people entering your funnel in a reliable fashion. You've
       | got to combine it with 19 others things like content marketing,
       | speaking at events, etc.
       | 
       | That being said, we're not engaging in as transparent way as you
       | are so YMMV. I wish you the best of luck!
       | 
       | 0: https://kitemaker.co - a crazy fast issue tracker that
       | connects all of your other tools (GitHub, Figma, Slack, Discord)
       | better than anything else out there
        
         | timjones wrote:
         | Thank you! And I agree 100% with what you've said. I could
         | preface every sentence with _maybe_ and _I think_ but then it
         | wouldn 't be on the HN front page :)
         | 
         | I know that everything I'm laying out will be much harder than
         | I've made it seem. I see this strategy as being a north star,
         | but necessarily a hard and fast path.
        
       | awillen wrote:
       | Good on you for breaking out of a cycle that wasn't working. I
       | think you're really speaking to something that's becoming
       | increasingly true - distribution is at least as important as, if
       | not more important than, products themselves. We've moved past
       | "if you build it they will come" to something more akin to "if
       | enough people are already coming to you, you can build something,
       | and they'll try it."
        
         | timjones wrote:
         | Agreed! I think this is becoming even more important as the
         | barriers to building software products shrink.
         | 
         | Every day, there are dozens of products being launched on
         | ProductHunt - many of them without code.
         | 
         | The "easy" distribution channels are being flooded.
        
       | hyperpallium2 wrote:
       | That's "marketing" not distribution. But maybe your term sounds
       | cooler...
       | 
       | Thinking of open source development, some of this is implied, by
       | platforms like github, and ideas like "release early, release
       | often". So developers are dependent on this promtion/distribution
       | platform, without even realizing they have one.
        
       | b20000 wrote:
       | I applaud your success. To me it seems that by putting
       | distribution first, or focusing on problems to solve, that you
       | typically end up with markets or problems you are personally not
       | really excited about. I've done this exercise many times. I can
       | either work on something I think is cool and there is a niche
       | market for, but does not really "solve" a problem but addresses a
       | "want", or I can work on something I have zero interest in but
       | for which there probably is a market and clear distribution
       | model. If I like adventure games, and want to make one, those
       | don't solve a problem, and it's a niche market with a lot of
       | competition (gaming in general). Or I can work on some online tax
       | prep software for expats. Niche market, addresses a problem, zero
       | personal interest, probably a big market.
        
         | elcomet wrote:
         | > Niche market, [...] , probably a big market
         | 
         | Which one is it then?
        
           | Kye wrote:
           | Maybe weird example: most fursuit builders also take mascot
           | commissions from non-furries. They target a small niche, but
           | also a big market.
        
           | zdbrandon wrote:
           | A niche of a giant can still be considered "big".
        
         | timjones wrote:
         | Thank you!
         | 
         | There are some people for whom _growing a business_ is the
         | exciting part. They can get excited about tax prep software if
         | they see the opportunity.
         | 
         | I'm more like you (not one of those people). If I don't care
         | about the problem, and (maybe more importantly) the users I'm
         | solving it for, I won't solve it well.
         | 
         | Another point - not everything has to be a business - you can
         | always work your day job and build adventure games on nights
         | and weekends purely for fun.
         | 
         | Sometimes the best businesses come out of hobby projects. If
         | not, whatever - it's fun and fulfilling.
        
           | b20000 wrote:
           | I think most people want to run a business around something
           | they really care about or are excited about, so when you have
           | to run one around something you have zero interest in then I
           | don't see the advantage anymore compared to taking a day job
           | at some company.
        
             | hyperpallium2 wrote:
             | Yes. Maybe it's possible to use this idea of "distribution
             | first" to select between different ideas you are
             | intrinsically interested in? e.g. which niche is easiest
             | for you to reach?
             | 
             | Also, to consider ways to make your ideas easier to
             | distribute - not to force it, but maybe you'll come across
             | an idea that you intrinsically really like.
             | If I like adventure games, and want to make one, those
             | don't solve a problem, and it's a niche market with a lot
             | of competition (gaming in general)
             | 
             | Minecraft had a viral element of people discovering and
             | sharing new craft recipes. Dark Souls had async gameplay.
             | Journey has some coop gameplay.
             | 
             | Of course there's danger you'll then start thinking more in
             | terms of distribution, which can undermine intrinsic
             | interest. "Servant of two masters" and all that.
        
           | tlarkworthy wrote:
           | you get to choose what to validate. So you can figure out
           | which of the ideas that are acceptable to work on is worth
           | it.
        
         | szemy2 wrote:
         | You really hit the nail here! I have written about this
         | (https://www.indiehackers.com/post/the-myth-of-interesting-
         | bo...) and I am still struggling to break from this. If the
         | problem is interesting, it is probably cutting-edge in some
         | way, ergo it is hard to solve, hard to bootstrap.
         | 
         | The best way imo to break this is to build a bunch of small
         | things that individually work but collectively fulfil point and
         | solve a more difficult problem. Kaleido.ai is a good example of
         | this, they have created it remove.bg and unscreen as individual
         | products but are building something full-fledged.
         | 
         | I'm doing the same with CAD tools for Architects. I started
         | building https://cadcheck.xyz which brings me slightly closer
         | to a larger solution that would be nearly impossible to build
         | without VC funding.
        
       | anoncow wrote:
       | Fun ideas without any possibility of a viable business model is
       | what I am struggling with too. Ideas take away a lot of your time
       | when you are chasing them and only once the prototyping is done
       | or sometimes when the initial product is out you realise that
       | there is no chance of making any money.
        
       | dmarlow wrote:
       | Sorry to nitpick, but some of your examples illustrate that they
       | certainly had an MVP and THEN did the distribution. How could
       | hotmail perform distribution without first having an MVP?
       | 
       | I agree with the premise of validation, then building. While this
       | is a good rule of thumb, it's not always possible. I like the
       | focus and thinking behind getting users. It can't be "built it
       | and they will come". Having a good, sound plan and sticking with
       | it is the key.
        
         | timjones wrote:
         | My main point was that these companies likely had strong
         | hypotheses about how they would grow before building an MVP.
         | 
         | You don't always need to _prove out_ all your growth channels.
         | But it 's important to have strong hypotheses and remove at
         | least a little bit of uncertainty around those hypotheses
         | before building.
        
           | blobbers wrote:
           | It seems like you need a strong hypothesis for growth and a
           | strong hypothesis for customer acquisition. It seems like
           | knowing what you're going to build can help drive how you
           | will distribute, and but vice versa seems less obvious.
           | 
           | It is a situation where both are required (`&`).
           | 
           | Good luck with the projects!
        
           | hyperpallium2 wrote:
           | I see that, but you don't talk about this - your main point -
           | in the case studies, at all. Of course it's difficult to,
           | since they don't discuss it and so you have to infer it, but
           | if it's your main point, you probably do need to mention it
           | in the case study.
           | 
           | Your heading "My side projects always fail" makes me think
           | the problem is getting initial adoption (not going from small
           | adoption to huge adoption). The network effects of those
           | three examples don't kick in until after some adoption.
           | 
           | I like the idea of considering not just the product or the
           | market, but also how you to reach that market. It can change
           | your choice of which idea to pursue in the first place.
           | Really, to evaluate as a business idea, not just as a product
           | idea
        
             | [deleted]
        
             | timjones wrote:
             | You're right; I certainly could've delved deeper into those
             | case studies.
             | 
             | I suppose at this point in the article, if you're not yet
             | convinced that distribution is half the battle, you won't
             | care about the rest of the article.
        
               | hyperpallium2 wrote:
               | OK, it makes sense as support for the importance of
               | distribution ("distribution is half the battle"), but
               | there are other claims made, and it wasn't that that was
               | the specific one you were supporting.
               | 
               | Now I know what you meant, this really is just
               | nitpicking.
        
       | fourseventy wrote:
       | 4.) Give up and move on <-------- There's your problem
        
       | mac_was wrote:
       | Great post mate.
       | 
       | I followed a similar pattern and created https://sayoname.com, an
       | app for remotely located workers so they can record names and
       | call each other directly from the browser. A tool so people can
       | easily find how to say someone's name, sneak on what someone does
       | in the company etc.
       | 
       | I almost got a big school hooked up to start paying subscription
       | (it is an international school) but they decided on creating
       | their own solution due to privacy concerns. Extremely
       | disappointing and lowers morale straight away.
       | 
       | I have few hundred profiles but the growth is stale atm. I don't
       | really have time to actively look for new users and would love a
       | co-founder as what they say on y-combinator it is REALLY a lot
       | easier if you have someone you can share thought and can both
       | motivate each other. So my advice is add a step and get a co-
       | founder.
        
         | timjones wrote:
         | Looks like a neat tool!
         | 
         | I had 2 cofounders in my last company - I agree it's easier.
         | 
         | But so far, building in public has been a great way to
         | replicate some of those benefits without one:
         | 
         | 1. I have external motivation to produce results on a weekly
         | basis.
         | 
         | 2. I have to be able to justify all my decisions to everyone on
         | the internet (anyone who cares at least...). I end up thinking
         | things through more deeply.
         | 
         | 3. I get continuous feedback from others - not nearly as good
         | as a cofounder who's 100% in the business, but still helpful.
        
           | eins1234 wrote:
           | Wow, as a fellow solo founder, building in public sounds like
           | a great idea! I've always dismissed it in the past, but
           | that's because I've never considered it from the perspective
           | of getting some of the same benefits as having a co-founder.
           | 
           | Will definitely try to give it a shot.
        
             | timjones wrote:
             | Emphasis on _some_ haha - I don 't want to claim that the
             | collective power of the internet is more valuable than a
             | human that's 100% invested in the business :)
             | 
             | But yes, I'd definitely recommend it! Feel free to DM if
             | want any tips - https://twitter.com/AnotherTimJones.
             | 
             | It was uncomfortable at first, but got easier pretty
             | quickly (and honestly a lot of fun).
        
               | eins1234 wrote:
               | Yeah, definitely not deluding myself that it's anywhere
               | close to the full cofounder experience, haha.
               | 
               | But sounds a lot better than the alternative of just
               | building things completely in a silo like I have been
               | doing.
        
         | greetings wrote:
         | Do you have slack/teams integration? The ability to link that
         | in would be sweet.
        
           | timjones wrote:
           | Most likely will be built entirely in Slack :)
           | 
           | Feel free to DM me on Twitter if you had more specific ideas!
           | https://twitter.com/AnotherTimJones/
        
           | mac_was wrote:
           | I thought about adding this but due to stale growth put it
           | aside. If I can see more people using it and requesting this
           | I can assure I'll add integration in a week :)
        
         | justusthane wrote:
         | No offense intended, but your landing page is a bit rough. If
         | you don't mind some feedback:
         | 
         | - The header "The simplest tool for remote and international
         | teams" doesn't mean anything. The simplest tool for doing what?
         | I have no idea what this is after reading it.
         | 
         | - On a related note, I'm not really sure what the name of the
         | service is. Is it meant to be like "Say Yo Name"? If so, maybe
         | you could change the header to something like "Say Yo Name!
         | Help your remote and international teammates pronounce your
         | name"
         | 
         | - The undismissable floating "start video chat" box is really
         | awful, especially on mobile where it takes up almost half the
         | screen.
         | 
         | - "the whole team creates profiles and record names" -> "record
         | _s_ names"
         | 
         | - "Call users using build in video chat functionality" ->
         | "built-in"
         | 
         | - "Add video chat to any website. It is a couple line of HTML
         | to copy to any website." is awkward. I'd suggest changing the
         | second line to "...with only a couple lines of code" or
         | something similar.
         | 
         | - "Pronunciation is different, though, not easier, at all." is
         | a really awkward sentence. "Pronunciation is different, though
         | not at all easier." is much clearer.
         | 
         | - "Next time don't pretend that your colleague hasn't got a
         | name." -> "Next time don't pretend that your colleague doesn't
         | have a name."
         | 
         | - "Start video chat, share screen, no camera? Just chat!" ->
         | "Start video chat or share your screen. No camera? Just chat!"
        
           | mac_was wrote:
           | No offense taken!
           | 
           | Appreciate your feedback, it is probably due to the fact
           | English is my second language.
           | 
           | I'll have a look at updating the website taking into
           | consideration your comments!
        
             | justusthane wrote:
             | Best of luck with your service! I hope you're able to keep
             | with it and make it viable.
        
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