[HN Gopher] Fuck Amazon Vine
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Fuck Amazon Vine
Author : fivedogit
Score : 34 points
Date : 2020-12-21 22:13 UTC (47 minutes ago)
(HTM) web link (thingamagig.com)
(TXT) w3m dump (thingamagig.com)
| neurobashing wrote:
| Industry rules preventing beers, bands, and actors from having
| the same name seem sort-of strange, until you get into
| technology.
|
| Which is weird bc we all fret about "namespace pollution" but see
| no problem with calling something Vine after the last thing
| called Vine is still in the zeigeist enough that people say "I
| miss Vine" from time to time.
| JadeNB wrote:
| > Which is weird bc we all fret about "namespace pollution" but
| see no problem with calling something Vine after the last thing
| called Vine is still in the zeigeist enough that people say "I
| miss Vine" from time to time.
|
| Well, who's going to do anything about it if we do have a
| problem? No one's in a position to rein Amazon in on its
| clearly abusive behavior in important domains; who both wants
| to and is able to regulate what it calls its services?
| sn_master wrote:
| Also, people maintaining websites don't care about updating
| their description. I got quite confused for a while.
|
| Screenshot taken less than a minute ago:
|
| https://imgur.com/a/8MFLAvN
| [deleted]
| Finnucane wrote:
| So we should namespace our product name usage? make sure you
| refer to Amazon: Vine and not Vine: Vine or even Grape: Vine.
| JadeNB wrote:
| I had never heard of Amazon Vine before, but am willing to assume
| that there are a ton of problems with it; but this post doesn't
| clearly articulate them. It seizes on problems with two reviews,
| and seems premised on the idea that "I know my product is
| flawless, so the problem for any reviews that are less than 5
| stars must be with the reviewer."
|
| (The case doesn't seem very clearly made--despite the highlighted
| policy--for why it should be inappropriate for someone to write
| about their observations of someone else's experience with the
| product, only why it would be inappropriate to write "I hear lots
| of people don't like this" or similar. Also, the complaint about
| reviewers leaping to judgements is surely accurate, but more a
| problem with (at least non-expert) reviewing in general than with
| this particular program.)
| [deleted]
| athorax wrote:
| "I know my product is flawless, so the problem for any reviews
| that are less than 5 stars must be with the reviewer."
|
| I disagree with this sentiment. They seem to fully recognize
| that plenty of people won't like their product, but the issue
| here is getting negative reviews from people who likely would
| have never spent actual $ purchasing it and therefor aren't in
| the same frame of mind as an actual customer.
| fastball wrote:
| Ok, but that has nothing to do with implementation and
| everything to do with concept, which should be obvious to
| anyone who is thinking about participating in Vine _before_
| they do so.
| athorax wrote:
| Agreed, but that also doesn't change the fact that Vine
| appears to have serious flaws in its reviewer selection
| process
| [deleted]
| Closi wrote:
| > "We signed up to send our niche product to random strangers,
| and then were surprised that nobody was adequately qualified to
| review it! Also we expected 5 star reviews only and this is
| Amazon's fault"
| fivedogit wrote:
| This is fair, and I voiced this concern to my marketing
| contractor. We decided it was worth a shot.
|
| This post is my admission and warning to others that it was
| not.
| sn_master wrote:
| The example is about a woman who gave a review based on her
| child's experience and the article is complaining the woman
| didn't use the product herself, which is against the Vine rules.
|
| How are people supposed to review children toys then?!
| fivedogit wrote:
| I thought about this and it's a good point. Maybe there is a
| carve-out for folks who can't review on their own - like elder
| care products or kids toys. But this is not that.
| [deleted]
| netrus wrote:
| Not a very convincing post. I do not think the first review
| violates the highlighted policy, and I feel very uneasy with the
| disclosure of the songs played by the second, non-anonymized
| reviewer. Are you sure this person consented to you sharing her
| logs? Or is it fair game, because she had the audacity not to
| like your product after 8 minutes? Will you also challenge
| requests for refunds by pointing out that your customers did not
| try hard enough to like it?
|
| Vine might have been a bad choice for you, but I am not sure I
| dislike it from an Amazon-customer perspective, and your post
| does not make me want to try your product (will you share my
| musical preferences if I do?).
| fivedogit wrote:
| Is "susie" not anonymized enough for you? I blacked out her
| email address. There's no picture.
| andy_ppp wrote:
| You seem to be blaming other people for things, maybe learn
| to swallow your ego and take criticism better. Certainly with
| this comment and your blogpost you are not taking feedback
| well, instead blaming the people giving it. Stewart Lee as a
| joke often blames his audience for not understanding the
| genius of his comedy, this seems similar except it's not
| funny.
| fivedogit wrote:
| I have made dozens of improvements to Thingamagig based on
| valid user feedback.
|
| On the first, am I supposed to improve based on something
| the user's kids said without trying the product?
|
| On the second, what exactly did she complain about aside
| from "hardware improvements"? I'll make the changes. But
| what are they, exactly?
| balls187 wrote:
| I see that OP is the creator of the product. This post comes
| across as defensive.
|
| Seems like you got some valuable feedback--you may not agree with
| it, but then take it with a grain of salt.
|
| The 2nd reviewer self identifies as being your target customer,
| and provides her feedback, which is discounted because she's
| asking for more physical inputs, and an improved Alexa app.
|
| As a creator, you let yourself be vulnerable releasing something
| for others to use and criticize. It's not easy to hear that
| criticism, but it's part of the process.
| jaggirs wrote:
| "This entire "review" is lazy,.." "A thinner, less meaty review
| is hard to imagine."
|
| What the hell are you talking about, that review was everything
| but lazy, she wrote 3 entire paragraphs of genuine, constructive
| feedback.
|
| She couldn't figure out how to use the product -> Listen -> Make
| the product easier to use.
| fivedogit wrote:
| Aside from a suggestion of "hardware improvements", name one
| thing she called out specifically.
| mike_d wrote:
| For what it is worth, the second screenshotted review did a
| better job explaining what the product was than the blog post
| itself.
|
| Up until that point I assumed it was some sort of educational
| toy based on the first reviewer giving it to her kids, and the
| childish product name.
| fivedogit wrote:
| This blog post was about Amazon Vine. Not Thingamagig.
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