[HN Gopher] My Experience at Apple ___________________________________________________________________ My Experience at Apple Author : limono Score : 774 points Date : 2021-01-01 18:10 UTC (4 hours ago) (HTM) web link (ex-apple-engineer.medium.com) (TXT) w3m dump (ex-apple-engineer.medium.com) | worker767424 wrote: | The author avoided this, but I wonder if the clique was all the | same ethnicity. I've definitely seen teams in tech companies that | are Chinese teams or Indian teams. Also some white teams, but not | as many. | [deleted] | scotth wrote: | I have belonged to teams with abusive elements, and it certainly | felt similar to what the author describes (while not nearly to | the same degree, and for that I feel for them). | | Approaching HR or higher ups at the company doesn't feel like an | approach that is likely to bear fruit. It sucks, because it | should, but reality is that you're likely to be labelled a | problem -- especially if it's your word against a team that is as | closely knit as this one is described. | | I have to wonder whether gritting your teeth and trying to get | through it is a better approach (that is, if you want to stay). | There is something about being friendly, eager, unemotional, and | unopinionated that tends to placate the jerks. | | You only have to do this as long as it takes to escape to a more | emotionally supportive situation. A couple good review cycles, | and you can wave goodbye. | | I realize that this may not be possible depending on your | situation. Just an anecdote. | | In any case, I hope the author lands on their feet. Don't let it | get you down. | makach wrote: | Just wow... I work within IT, and this post totally changed my | point of view on Apple - from being optimistically positive to | chaotic neutral. I will still consume much of their hw/sw - but I | will not have desire to work for them - or think highly about | them - until the stories that comes out of Apple change. | adultSwim wrote: | This is one of the many reasons we need a UNION | anonymousiam wrote: | Apple is a big company with a great reputation, but there are bad | apples in every bunch. | | My biggest takeaway from this article is that the author should | take this advice: Before you accept a position, find out what | project you will be working on, and get to know the people who | you will be working with. If you are being hired to replace | someone who left, try to find out why they left (or were fired). | | I have not done much moving around in my (long) career, but I | have many friends who have. There are plenty of jobs out there, | but many of them are tainted by toxic people or cultures. During | your interview process, find out what you can. If you come away | with any concerns, trust your feelings. If uncertain, raise your | concerns and seek more information before you accept an offer. | You will either come away with more concerns, or you will find | out that your concerns were unfounded. | | Any big company hiring a new PhD grad should do their best to | make the new employee feel welcome as part of the team. It seems | that there were plenty of warning signs in this case, but as this | was the author's first work experience, she either missed them or | did not recognize their significance. | | It's a shame that the visa process and ITAR rules compounded the | problems described. | | I'm a bit confused about the end of this article where she | writes; "If Apple refuse to take actions, I will interview with | major media outlets describing the experience in more details and | I will release a list of all individuals involved from senior | management to the HR director and all the evidence as public | record." | | She no longer works for Apple, and probably doesn't want to ever | work there again, so why the threat, and why the ultimatum? Why | not just go public with all of the names and documentation? They | already did their best to damage her reputation and career. Why | should she hold back? | [deleted] | someonehere wrote: | I worked for Apple retail in San Francisco. Being an early retail | employee in the Bay Area, we had very close ties to Cupertino. I | worked when Steve was still alive. | | * Retail management in my store ruled by fear. I heard from other | stores across the US this was the same as well. * Promotions were | handed out to those who kissed ass the hardest. Even if they were | unqualified or cheated on promotion exams, if they brown nosed | enough they got promoted. * The goal for every retail employee | was to eventually make it to Cupertino and work for the corporate | side of things. Either Genius support or logistics in Elk Grove. | * Those who I knew who made it to Cupertino shared similar | experience to the author's post. | | Apple comes off as a happy family friendly company, when in | reality behind the scenes it's a rule by fear culture. | abdabab wrote: | You can sense it when you walk into an Apple store. I met a few | unnecessarily rude salesperson and wondered how or why they | were still there. | romanovcode wrote: | > Apple comes off as a happy family friendly company, when in | reality behind the scenes it's a rule by fear culture. | | Just like any other company. | xenihn wrote: | Sounds like Disney. | worker767424 wrote: | Explains why Pixar was such a good fit with Disney. | worker767424 wrote: | > Being an early retail employee in the Bay Area, we had very | close ties to Cupertino. I worked when Steve was still alive. | | Steve Jobs actually interacted with retail underlings?! | [deleted] | __m wrote: | Sounds like Steve Jobs is still in charge. I like Apple but I | would never work for them | coldtea wrote: | Now, imagine the same behavior from bosses, but also being paid | way less, working to the bone, and wearing diapers because | bathroom breaks are frowned upon. | | Welcome to Amazon warehouse work... | albertopv wrote: | If it was me, I wouldn't have lasted so long. No way. I worked | for mid size companies, and I found envs quite toxic, but this is | a whole new level for me. I'm glad I decided a long time ago my | life worths more than working at any $faang. | sokoloff wrote: | It's a long, rambling post with some fairly vague and difficult | to falsify accusations. I have no connections to Apple (other | than as a consumer), but I could not wade through the article | enough to determine if I thought there was an actual smoking gun. | | I suspect the story would be much more powerful if it were 1/5 as | long and stuck to the material facts. | TrackerFF wrote: | Here's the thing you need to know about experienced abusers | (note: often narcissists): They know how to "play the game", | and what to do. | | They know that when it comes to the illegal stuff - you do it | off-the-record. Then it just become "he said, she said", which | is very difficult to prove. | | They are experts at gaslighting, which ties in with the point | above. Not only can the invalidate your claims about (difficult | to prove) verbal abuse, but they can actually turn it against | you, by claiming that you're obviously mentally unstable / | hearing things due to workload / not fit for the job / etc. | | Especially for narcissists, they tend to be very good at | forming networks and friendships which benefit them - and in | turn can produce cliques like this. | | They know what buttons to push in the organization, to cover | their own ass, and make the other party look incompetent. This | includes creating extensive paper trails, frequent meetings to | establish some opinion on a person, and what not. | | Prolific abusers are hard to catch because they are very good | at it, and because they create (or join) environments which are | chaotic, and tie in multiple people on the abuse (whether want | it or not - pretty much in the same way that bullies in school | rarely do the bullying themselves, but form groups to do it). | | In this case, it's even worse - because there's such an extreme | imbalance of power. On one side you have a fresh hire, without | any permanent VISA, completely dependent on the job. On the | other side, you have established bullies in clique, with | decades of employment in the company. | | And not only that - it all happened within a company that | enforces a strict culture of non-disclosure. It's hard to go | public with information which may include explicitly | confidential work/data. | corobo wrote: | Is that really the thing you took from this? The person is | reporting a pretty serious harassment issue and your input is | "mmm, make it more peppy" | | Worse, at the time of writing this is the second highest | response! | | e: at least the comment got reshuffled while I wrote that, | seriously though.. | jariel wrote: | This is a very poor characterization. | | It's not the job of junior engineers from foreign countries to | write perfect Medium posts. | | Also the article was chock full of facts, there were facts in | every sentence. | JKCalhoun wrote: | Yeah, I wanted to read it more carefully but it seemed to be a | long litany of real or perceived psychological abuse. Maybe I | too missed a smoking gun. | | What I read described an Apple that is completely alien to me. | I have never seen or even heard of anything even remotely like | this team or the behavior described. | smoldesu wrote: | Well, that's the basis of their article. They're trying to | tell you an "inside story", that's the hook of the whole | thing. | KaiserPro wrote: | > long litany of real or perceived psychological abuse. Maybe | I too missed a smoking gun. | | Its staring you in the face. How can anyone be allowed to | pull off half of that shit? I mean if you are _knowingly_ | causing someone to take beta blockers, you've got to have a | long hard look at yourself. | | I have made mistakes, fortunately early in my career. I made | a colleague cry, I thought it was a "bit of fun" but I was | being a horrid shit. I don't shout at work anymore. Its a | sign that I've lost the argument, failed to see reason, or | more often just plain wrong. | | To allow others to cause people to cry or shout is frankly | unforgivable. Especially if they are senior and its aimed at | a young'un. Yes, they might be annoying, or a dipshit. but | its up to you to guide them or move them on. Not play with | like a cat with a half dead bird. | | in short: enigneers don't let other people be abusive dicks. | paganel wrote: | > perceived psychological abuse | | Do you call this: | | > "You escaped a war zone; it is obvious you have many mental | problems." | | "perceived psychological abuse"?!? What the heck, the | sociopathic person who said that stupid ass thing should have | been fired on the spot, apparently he/she still is a manager | at Apple. | busterarm wrote: | I have a friend who recently left Microsoft after a decade | and a half. He'd completely drunk the Kool Aid but ended his | experience at the company facing more than a year of abuse | from a new manager and senior engineer. Very similar to this | long post about Apple, unfortunately. He and a couple of | other people on his team tried to move to different teams, | but despite a long history of excellent work, everyone was | treated by the rest of the company like they were toxic | waste. | | Nobody thinks that their company is like this until they're | on the other side of it. In my friend's case, it was only in | retrospect that he saw patterns of toxic behavior from | management. | VRay wrote: | I haven't seen this sort of outright abuse, but I've | definitely experienced firsthand at multiple companies a | situation where a newcomer needs a ton of tribal knowledge | in order to do their job, but the newcomer's team members | get miffed every time they're asked a question. So then the | newcomer ends up having to do way too much work on his/her | own the hard way, it makes everything way harder and less | effective, and before too long they're branded a "low | performer" and it all goes downhill from there. | | It happened to me at Microsoft, and later it ALMOST | happened to me at Apple. Fortunately, at Apple I knew what | was going on that time and I just badgered my irate | teammate and bullied him into giving me all the info I | needed. (Or went around him when I could, since I was lucky | that the rest of the team was a lot easier to work with in | that respect) He was a nice guy, but he'd get visibly | annoyed every time I asked him a question. Either the | answer was patently obvious, or the question was | unanswerably difficult.. Later on, that teammate left and a | new one came onboard with a ludicrous number of really dumb | questions, but I just swallowed my bad attitude and did my | best to patiently and nicely answer them.. and sure enough, | after a couple of months he was fully up to speed. | | Also, even more fortunately, when things were going badly | at Microsoft I had a decent savings account built up and a | lot of self confidence/stubbornness, enough to say from a | place of complete conviction "I'M not the problem; this | whole org is a steaming pile of shit!" no matter who told | me otherwise. I feel really bad for the author of TFA, | because I don't think it's reasonable to expect people to | have the type of screwed-up, mercenary attitude it would | take to get through his experiences unscathed. | FireBeyond wrote: | I totally agree. I'm working on a system now that is the | most complex I've ever worked on - managed K8s, | OperStack, bare metal - all the provisioning, build and | test infrastructure (dealing with nested virtualization, | DinD, integrating build tools into tools that do things | as low level as PXE boot servers). There's a huge amount | of tribal knowledge required and I struggled with this. | | Thankfully my manager was open to questions, and patient, | it was me "not wanting to be a bother". But I had a | meeting with my manager's manager and he talked about how | stupid he felt, and understanding that no-one would feel | like I was an "anchor" asking the "silly" questions of | "Why do we / don't we ..." and persisting through that | because everyone had been there. | gcheong wrote: | What kind of smoking gun are you looking for? Given that Steve | Jobs was partly famous for his capriciousness in how he treated | people I imagine his example set a baseline of acceptable toxic | behavior in the company so it's not unreasonable for me to | imagine that a team like this could emerge given the apparent | lack of oversight by HR and upper management and all the | secrecy and isolation between teams that Apple is famous for. | throwaway8193 wrote: | I think this has a lot to do with it. I worked at Apple for | four years, and the most successful (promoted) managers all | tried to emulate the managerial attributes _they believed_ | Steve embodied: Hard nosed, demanding, callous, ridiculing | failure, and they all thought they had his product sense too. | They attempted to be Steve-clones all the way up the chain to | Craig (who was actually a really decent guy, and didn 't, at | least to me, act like a Steve-clone himself). They were | consistently rewarded for this behavior, so that kind of | behavior became known as the way to go places at Apple. I | remember having [careful] conversations with my manager where | I essentially asked, "Do I have to be a raging asshole to get | rewarded here? Because that's all I see--raging assholes get | the promotions and equity refreshes." | | There were other managers who were not toxic, and knew how to | develop a team and reward/motivate them, but most of them | stagnated and never went anywhere promotion-wise. | | I also found the place very clique-y. There was definitely a | small in-group, with the rest in the out-group, and it seemed | to have nothing to do with tenure, seniority, or level. They | would have their own private off-sites to do who knows what. | I think they called it Top-100 or something while I was | there. Everything was siloed and secret so you could never be | sure. | | EDIT: Reading the article, I see the cliques were | specifically mentioned. I have no doubt the author is for | real. | loceng wrote: | Are you expecting them to name real names and give specific | enough details where they're then identifiable? | randallsquared wrote: | Even if the rest was vague enough (and it only would be if | this was a very common set of experiences), there was a | screenshot of a 1-on-1 meeting _time and room_ , so the | anonymity ship has sailed. | generalpf wrote: | The meeting was deleted afterwards. It's mentioned right | there in the post. | systemvoltage wrote: | Logs | Someone wrote: | If this story realistically describes what happened, I would | expect Apple HR can identify who wrote it (Muslim with a | student OPT visa, specific request to do no previous work | experience, reported issues with the export license, and a | case like this) | | If there were tens of similar cases, we would have heard of | more. | Apocryphon wrote: | Apple's culture of silence works well enough that employees | are self-censoring. You do hear a few stories now and then, | but often constrained to IS&T or from non-engineering orgs: | | https://news.ycombinator.com/item?id=22804607 | | https://news.ycombinator.com/item?id=12502336 | | https://news.ycombinator.com/item?id=9342994 | dtech wrote: | Someone has to speak out first and it has to get a ball | rolling. Stuff like this can be hidden for decades before | coming to light, if ever, see e.g. #metoo with prominent | examples like Epstein and Spacey. | gorbachev wrote: | Amazing that someone who has English as a second language | wouldn't write a perfectly legible blog post about a traumatic | experience. | grumple wrote: | The author is trying to maintain some anonymity. That would not | be possible with specific details. | jb1991 wrote: | My wife -- not a current or ex-Apple employee -- had a very | similar experience as this, at a different company and in a | different geographical location than Apple. | | It's unfortunate that workplace abuse is so easy to do and hard | to fix. She called their bluff when they told her they could | easily replace her, after she spoke up about the treatment. They | were shocked that she would actually leave. I was so proud of | her. | valuearb wrote: | Why didn't the manager just fire this person, they could have at | any time? | onepointsixC wrote: | Surely at a certain point when their team isn't performing and | they keep firing employees eventually the common denominator | becomes the manager, no? | nakovet wrote: | Some people enjoy causing mental distress in others, from the | report they were not busy with work, so they wanted some other | games to keep them busy. Similarly people enjoy hurting others | and pain, e.g. sadomasochism | ineedasername wrote: | They'd already fired the previous person and an intern. At some | point it stops looking like the worker's fault and starts being | very clear the problem is the manager. In fact sometimes the | way toxic managers like this are removed is when a decent | manager notices that sort of trend. | almost_usual wrote: | You can't fire an employee at any time in California without | good reason. You need to build a case against the employee, | that's why they were put on a PIP. | | Either way the manager is insane in this story so I'm not sure | what their motivation is. | jeffbee wrote: | Not sure why you think this. You can fire anyone whenever you | want for any or no reason in the state of California. The | only exceptions are when you have a written or implied | contract that makes you not "at-will". The best way to be an | exception to "at-will" in California is to be paid in | advance. | almost_usual wrote: | If you're fired without good reason or paper trail and live | in California take your employer to court. They still need | good cause for termination. | jeffbee wrote: | Welcome to Bad Legal Advice News. | tinus_hn wrote: | It's not that bad, to go to court would require a lawyer | who would tell them if there's any chance of success or | not. | almost_usual wrote: | If you think letting employers bend you over without good | reason is the way to live your life then go for it. | valuearb wrote: | If you think giving out clearly incorrect legal advice | that ignores the rules of at-will employment isn't going | to cost anyone who follows it dearly, go for it. | [deleted] | [deleted] | ddevault wrote: | If a company's value starts with a "B" (or... ugh... a "T"), they | won't care about you. You should not give them anything of your | life, because it's worth next to nothing to them. Mega-corps are | life sucking leeches on employees, customers, and society as a | whole. Everyone. How many horror stories is it going to take? | Don't get duped by the glamour. Apple, Microsoft, Amazon, Google, | Facebook, Uber, none of them are going to be good for you. In the | worst case, they're going to make you hurt other people. | | It's an especially horrible idea if you're in a vulnerable | position like being here on a visa. Many vulnerable people, | including some of my close friends, are being taken advantage of | by megacorps, and have very few options. Stay away! It is _not_ | your dream job. | jaChEWAg wrote: | This!!!! It's easy to get the wrong idea about these companies | and that it must be a dream to be working there but stories | like these prove exactly the opposite and realistic view. | carvantes wrote: | I don't understand the allure of FAANG for residents besides | the money. The thing is, for us H1B workers, we have very | limited options. And these big companies have the best track | record in processing GC for us. Unless these regulations got | changed, and give smaller companies more chances. Given how | powerful big companies are, I probably wouldn't be surprised if | they also lobbied regulations against small companies hiring | immigrants. | ddevault wrote: | I'm not an immigrant, so I don't have your perspective. But I | wonder the same about H1B's: I don't understand the allure of | the United States (besides the money?). Our industry is | horrible to its H1B's, H1B exploitation is rampant and | disgusting. FAANG hires them so that they can exploit them as | cheap labor that can't risk leaving. | | Why not move somewhere else if you want to work abroad? I can | think of so many better options. | carvantes wrote: | Thats the thing, most of us immigrant does not come from | well-off countries. We couldn't just book a ticket and get | visa to work in , say Canada or Japan. Our passport power | is shit. All things considered US is still the most | welcoming for most of us who want to improve our life. | Where I come from, I can got thrown into jail if they found | my religious non-affiliation, combined with my racial | identity. Not sure for other immigrants, but for me, | companies literally have execution power over my trajectory | of my life. | ddevault wrote: | I see. That's a really messed up power dynamic. I'm | really ashamed of the US immigration policy, and of the | exploitation of H1B's by US companies, especially in the | tech sector. I'm sorry you have to endure that. | [deleted] | throwaway29303 wrote: | This is awful. I'm sorry that happened to you. However, | If Apple refuse to take actions, I will interview with major | media outlets describing the experience in more details and I | will release a list of all individuals involved from senior | management to the HR director and all the evidence as public | record. | | You're wasting your time if you think they're going to do | anything with this kind of approach. Get a lawyer first before | thinking on doing any of that, though. | | And let this be a reminder to everyone else that HR isn't there | to help you - it's there to help the company. | | In this kind of environment it almost feels like one needs to | record _everything_ that 's happening in order to defend | themselves. Cops use cameras, maybe it's time for employees to | start wearing them too. Maybe. | mark_mart wrote: | That's a very petty approach. Apple (or any company) could | easily sue this guy for that threat. | x0x0 wrote: | The author is... well, I don't think interviews are going to go | the way he or she thinks. | | To wit, reading part 1, the first paragraph boils down to "my | manager was on vacation for my start date. I was provided with | an onboarding buddy, who warned me that Apple is trigger happy | firing folks." Para 2: manager made a likely inappropriate joke | about last name. para 3: not really relevant? para 4: project | was raw. para 5: onboarding buddy was not super helpful with | onboarding. It may well have been the case that onboarding | buddy was not an expert on the project, or that OP was hired | because of his or her specific expertise on this project. etc. | | For better or worse, I don't think going public with this story | is going to be viewed as anything but a he said / she said | mess. None of which means I think Apple treated him or her | well, or that the team wasn't a mess, or anything else. | | It may well, however, come up when googling the author's name | for quite a long time. That's an additional factor to think | through. It may be the best outcome for the author is to leave | this behind, seek some therapy to help move on, and get a job | at a company that doesn't treat him or her like this. | romanovcode wrote: | I actually don't get what's the problem here. I manage a team | and one time I booked a vacation and then we hired a guy. | | He quit (he was the only person to ever quit that was working | under me, company is treating employees good) and said in the | review that this was horrible from my side. Am I not suppose | to take a vacation ever? | worker767424 wrote: | Agreed. This is really only interesting to journalists if | they're building a story like the NYT/Amazon one a few years | back. | | > googling the author's name for quite a long time | | Yup. Especially for someone with one year of experience and | needing a visa, this isn't a good look. | ChrisMarshallNY wrote: | In NY (and, I think, California), that's illegal. | | I found this out, because at the company at which I worked, | managers kept making verbal commitments, then gaslighting me | about them. I could never get them to commit in writing, and my | own "reflection" emails (the standard advice about this) were | worthless. I considered walking around with a little digital | recorder in my pocket. | | But many states have explicit laws against surreptitious | _audio_ recording. I suspect that comes from politicians being | caught with wires (yeah, I 'm a cynic). | | That's why, if you get a surveillance camera that also records | audio, they will usually have a card in there that tells you to | post notices if you switch on the audio recorder. | mpalmer wrote: | It is not illegal in New York to record a conversation if the | person recording is part of the conversation (one-party | consent). | ChrisMarshallNY wrote: | Huh. I did not know that. Thanks! | justpoolitics wrote: | I feel sorry for anyone who has not had many years of corporate | experience who enters a situation like this. | | Toxic survival politics at a big tech company are a triple black | diamond ski slope and if you are just learning to ski, you will | get murdered by making a single mistake. | | Knowing what I know now, human beings can behave in shockingly | awful ways and politics can become extremely distorted in these | environments. | | The only way to survive a situation like this is to not react | emotionally and to take an extremely neutral and objective | approach. Do not become a threat or a problem, keep your opinions | to yourself, carefully observe the Personalities and structure | and understand who they are and why they are acting this way. | | Do not engage in gossip or any negativity. Do not complain or | criticize or raise questions. | | You do not know the pressures, history or forces causing the | behavior of your management and if you become the problem you are | cooked. | | I experienced a toxic situation myself recently, it caused me to | do a lot of reading and research. | | My peers who remained positive and optimistic and polite and non | threatening or competitive survived the environment fine. They | made a mental decision to be positive. | | If you find yourself in this persons situation you had better | keep your mouth shut until you can find a new place to go or you | will get killed off by your peers and your management. | throwaway44295 wrote: | Exactly this, this should become common knowledge, especially | among the people who actually care to create something great. | Work is work and private life is private life. | | I've also worked in very toxic environments but nowadays I'm | not surprised by anything anymore. People ask for | uncomfortable/impossible accomplishments? Just explain in a | very objective way what needs to be done, where the projects is | at and how much effort it is normally. Also I highly encourage | people to study the Jira boards (or whatever tool you use), | chances are it's full of non-sense but also might consider hard | facts how long tasks really take by other more established team | members. This will make you confident on what the real metrics | are and see what is a nonsense request and what not. | | When people say slightly insulting things it's also best to not | be emotional, say nothing or if you feel creative to respond | with a respectful but tough response. In any case, it's normal | to switch every 2 years and in larger shops there are enough | unexpected but safe opportunities to tell about this nonsense. | (E.g. when quitting) | | Also I strongly agree with not speak to HR/managers, it usually | just gets worse (=stressful) the more you do it. | worker767424 wrote: | > who has not had many years of corporate experience | | Once you have some experience, it's _really_ nice to know you | can get another job, what a good job looks like, have a green | card, and have enough money saved up to be able to get out of a | bad situation. | throwaway_1237 wrote: | This rings so true! I interviewed for a few different teams at | Apple and got an offer from one (they make you choose a team | before you get an offer). There were echos of nepotism, | scapegoating, and toxic treatment even during the interview | process. Based on the answers I got during the "ask us some | questions" portion at the end of each interview, it seemed like a | very political and tense environment for a few of the | interviewers. Thank you for sharing, this validated that I made | the right choice. I'm sorry you had to go through this. | nojvek wrote: | What surprises me is how abusive Amazon and Apple can get to | their employees while ship fantastic products to their customers. | | May be the whole you need great talent and treat them well isn't | true. You just need to treat them well enough so they don't leave | and pressure them enough so they don't crumble. | | At the end of the day, management is about getting the most out | of your employees and that's what they are doing right? | trap_chateau wrote: | This take seems a bit short sighted IMO. How do you know that | if the work culture was better, the product wouldn't be any | different? | | It does seem unnecessary to strive for a perfect work-life | balance for these giant companies to ship good enough products | and make boatloads, though. | emptyparadise wrote: | My heart goes out to any immigrant forced to stay in a abusive | environment like this just to not get kicked out of the country. | adultSwim wrote: | I've seen that firsthand. Employers really have them over a | barrel. Even more with extremely low paid outsourced workers. | worker767424 wrote: | Ironically, if you're here illegally working in fields, it's | probably easier to find an employer who treats you better. | faangAnon wrote: | I had similar bad manager experience at $FAANG. Managers have so | much control over information, narratives, and access to decision | makers they control perception so most organizations are useless | at properly evaluating their work. | | I've seen managers ride out perpetually failing projects that | haven't made meaningful progress in years, team 'decisions' that | are reliably and demonstrably bad, services that cost a fortune | to run and have a slew of problems and unhappy customers, and | rock-bottom scores in anonymous surveys. None of this matters. | Essentially your job as a manager is to take credit, dodge | accountability, and expand your empire(headcount) as to maneuver | yourself towards the better high-visibility projects. Just like | politicians, unless they're overtly bad(and even then) it's | difficult to separate them from the sprawling cybernetic organism | so you just kind of shrug. Maybe a team's success is because of | the manager, maybe it is in spite of them or vice versa - no way | to know. | adultSwim wrote: | Union, now! | vincentmarle wrote: | This post reminds me of the first episode of the HBO show | "Industry", where (spoiler alert) the workaholic guy dies of | having a panic attack after discovering a typo. | artursapek wrote: | Sounds like the spaceship building could also use some suicide | nets. | saos wrote: | Happens in every business. Apple is no different | shmerl wrote: | From the outside, Apple's company culture looks horrendous | (insane focus on lock-in, sickening anti-competitive behavior and | so on). But when such kind of review comes from the inside, it | just confirms their infamy. | griffoa wrote: | I worked at Apple and it was absolutely horrible. I remember | sitting on the train and actually thinking about killing myself. | Reasons were many, but mostly I just didn't fit in there, I | think. | | I felt like people there were also a bunch of whiny little | bitches to be honest. Always having some problem with a hand or a | back or some family problem or whatever which demanded that they | take days off. There were a few people whom I felt were probably | talking some shit behind my back, but I couldn't really believe | it until I read this story. It was just a horrible horrible place | and I can also recognize that thing about having a predecessor, | who was apparently a "bad person" and thus had to be terminated. | | Every other day I would have people telling me how great a place | it was and how lucky we were to be working in a place so big | while still having that startup feeling. I have worked at | startups and I always just imagined to myself that 40 year old | "dude" who refuses to grow up. That is Apple.. | | Never again. | | I got dragged through the whole white boarding experience also | for the first time and it was fun enough, but in hindsight, they | should just have asked me if I would suck Steve Jobs dick, if he | came in that door. The answer to that question alone would have | provided them with enough information about whether I would have | been a good hire or not. | | I am 45 and have never every experienced a work place like that. | Always had positive feedback and never had any problems with | colleagues. | IThinkImOKAY wrote: | This post was vote manipulated. | 23B1 wrote: | In my experience hiring engineers, people who are raised or cut | their teeth at Apple... bring the traits outlined in this article | with them when they leave. | neurobashing wrote: | I have read things like this from time to time here about bad | experiences: | | > I had no interaction with my manager and she was refusing to | have regular 1:1 meetings with me and was not responding to my | emails. | | Seriously, this is the most common red flag in these stories. Not | having regular 1:1 meetings (when that's supposed to be a thing) | and slow/no communication is an _immediate_ GTFO, do not look | back, it is not going to get better. | TaupeRanger wrote: | I find these "bad situation" postmortems to be unreadable most of | the time. I do believe that these companies are full of assholes, | but there are so many red flags with these one-sided testimonies. | I can't tell how much is being conveniently left out to fit a | narrative. | exApple-anon wrote: | Posting anonymously for obvious reasons. | | Unlike others, I actually find this story fairly believable. | | When I first joined Apple, straight out of college - a good | program, top three in the country - I was abused similarly. I | joined a team that was on a project behind schedule. | | Our manager was a brusque, no-nonsense sort of dude. But he | clearly had anger problems. On the team were 2 senior engineers, | me, and a junior engineer that had just completed his internship | and was on a work Visa. | | As the project got closer to the deadline, and the scope | increased, the manager got agitated. In our team meetings, he | would start yelling at us. People down the hallways would stare | at us with those "looks." In our 1:1s he told us we might not | have a job if our product doesn't ship on time (we were competing | with another internal team to beat them to the punch.) | | The two senior engineers decided they'd had enough and quit the | team. The manager told us to work overtime (no overtime pay, but | we had to for fear of our job). He promised us that if we did it | that we would get a month of vacation on him, and that he could | secure it for us. | | The product released. After countless nights of overtime we did | it. Our manager left, our guarantee of a month of vacation | evaporated, and for the next three months, us two junior | engineers were left on 24/7 primary/secondary on-call for a | critical service. It was a nightmare. Calls at 3 AM, 6 AM, on | weekends. | | Our manager got a promotion and is fairly high up at Apple now. | | Horrible experience. I left for a new company that pays me nearly | double. | valuearb wrote: | Your story sounds believable (and sadly common). The posted | story sounds incredible, ie it strains credibility. | GloriousKoji wrote: | I also worked for Apple and I had a very similar experience. | Management was brutal and abusive from my immediate manager to | all the way up to and including the VP level. For example even | though vacation hours were accrued I never got to use them | unless I wanted to endure the verbal backlash of abandoning the | team and my responsibilities. When the holidays came around the | director would email everyone reminding us there's a stipend | for working through the holidays but in reality it pays less | than our normal salary and was a means to justify not taking | time off. A variant of Stockholm syndrome made me appreciate | the clever design of having a convenient cash out vacation days | button. | | In the end the team was meet with a hostile takeover; everyone | was merged into another team working on something similar with | new management. Meet the new boss same as the old boss. A good | number of people ended up leaving the company shortly after | that. | | One more thing, you can also include me as another data point | for getting pay doubled after leaving Apple. | limono wrote: | What org was that in? IS&T? I am thinking that this story by OP | was in IS&T because that is known to be the worst org in Apple | [deleted] | caycep wrote: | especially bc she/he mentions SREs... | heimatau wrote: | What's their social? would be a good follow-up too. | | I'm not sure you understand that Apple could bury this | person's career and numerous companies only need one phone | call to let this person go. Please understand that you're | creating an attack vector that is too great for this person | to reveal. | snickmy wrote: | what does IS&T stands for? | karlding wrote: | Information Systems & Technology. They're mostly | contractors that are hired to build and work on Apple's | internal tools and infrastructure. | | Buzzfeed News has an excerpt [0] from Alex Kantrowitz's | book Always Day One [1], which contains interviews with | former employees that describes the dynamic. | | [0] https://www.buzzfeednews.com/article/alexkantrowitz/alw | ays-d... | | [1] https://www.goodreads.com/book/show/52027218-always- | day-one | [deleted] | z3t4 wrote: | Ianal. I think Apple broke a bunch of laws in your case you | should be compensated for your overtime or at least the | promised vacation, plus legal cost and a compensation for the | abuse. | mgh2 wrote: | "If you are an Apple employee, please send this story to your | upper management particularly Tim Cook." | | I doubt he will care, reflected at how he manages PR when | accused of international labor abuses. | boxmonster wrote: | I find it totally believable that a Muslim would get harrassed | given the current toxic political climate. | [deleted] | gabereiser wrote: | Sadly, you can fill in the blank with any FAANG company with | this story. I've heard it a thousand times. Toxic management. | Sorry you went through that, sorry that was your first taste of | engineering out of college. Glad you stuck with it. | | It's a tough spot to be. Do you roll over and do the job your | being yelled at to do even though you know any concessions are | BS? Or like the senior folks, do you walk? It's a really hard | choice. | | Does Apple not have manager feedback mechanisms? | outside1234 wrote: | Honestly, at Microsoft, I've never seen a situation like | this, and I have worked in something like 15 roles now. | | That might also be, for better and worse, why Microsoft folks | have such long tenure at the company. Its honestly a great | place to work compared to these shit shows. | exApple-anon wrote: | > Does Apple not have manager feedback mechanisms? | | My manager left me out of the first review cycle, but at the | end of the second review cycle I did leave a review of the | manager. By this time he had left our team though. I don't | think it did anything as he continued to rise through the | ranks. | nicoburns wrote: | Would it not be appropriate to contact said managers (new) | manager directly in this case? | Apocryphon wrote: | Not to speak for the OP, but cross-team HR situations at | Apple don't exactly play well. I don't think jumping the | chain of command so to speak to contact a manager's | manager ever actually works. | meekrohprocess wrote: | I don't think so. I've worked at other FAANG companies which | had these sorts of posts written about them, and I've | witnessed plenty of situations that I would call "abusive". | | But what I read in this article was beyond the pale. I never | felt like anybody adjacent to any of my roles might have | cause to fear for their physical safety. Reviews were used as | political tools and occasional sources of psychological | abuse, sure, but people still got marched out quickly if they | stopped acting like empathetic human beings towards their | peers. | coldtea wrote: | > _But what I read in this article was beyond the pale._ | | Yes, but while I believe it happened just like that, it's | too beyond the pale to be representative of Apple at large. | | Looks like a particularly, close knit toxic team + | gaslighting above levels about the new recruit. | Apocryphon wrote: | It's hard to say, because Apple is a huge corporation. It | would be wrong for the takeaway to be "all of Apple is | like this." But it should call into question "how much of | Apple is like this?" and "how many more stories are there | like this?" because I guarantee you that this author is | not the only one who has experienced this at Apple, and | there may be elements of its secrecy-obsessed, top-down | culture that are common factors which contribute to it. | Daho0n wrote: | >it's too beyond the pale to be representative of Apple | at large. | | Why? | kmonsen wrote: | This is fairly obviously true, FAANG's are large companies | so lots of strange things happen even if they on average | are great. I worked at Google for 10 years, and had 10 | great years there with very little negative to say. That | was true for almost anyone I knew. But there was a mailing | list "yes at Google" for these kind of stories so other can | see that it does happen even if most of us thought it was | great. Most of the targets in the unfortunate stories were | woman or minorities. | andreilys wrote: | Facebook had an engineer commit suicide and the company | tried to cover it up. Going as far as firing an engineer | that spoke up about it - | https://www.vice.com/en/article/qvgn9q/do-not-discuss-the- | in... | | So yes, this does happen. Typically to visa workers who are | easily exploitable due to their precarious status in the | country. | greesil wrote: | Some companies have a more open and transparent review | process. I'm not sure if it would help with a clique, but at | least people have to put information in writing which when | push comes to shove can be verified. And, reports can review | their managers. If your management chain doesn't care then | yes, senior people walk. | ineedasername wrote: | You can put just about any company in the "Apple" role here. | A bad manager anywhere can cause a workgroup to turn toxic. | I've seen it happen literally everywhere I've ever worked, | though luckily only 1st hand at one location. (Actually there | was one exception: working at a Barnes & Noble during | college. I'd heard horror stories about other locations while | I was there, but the store I worked at was run by an | extremely good manager who cared for her employees and | fostered that attitude in her assistant managers as well. It | was also the most profitable store in the region, probably | not a coincidence) | Apocryphon wrote: | Any large corporation that gets remotely near the headcount | as Apple will have enough variance across team cultures | that there will inevitably be cesspools of toxicity, true. | But there's still the question if certain orgs foster a | higher or lower standard across the org, and what factors | contribute to it. | simonh wrote: | That's true, I've seen toxic situations happening in | other teams like those described here at several | employers that were otherwise good places to work. | | Sometimes it's down to a particular manager, but | sometimes it can just be the consequences of a bad | decision taken further up the food chain. This can leave | a team in a no-win situation where even a good team lead | can end up in a mess with no good options. I was at one | employer where this happened and the team lead in | question fell on his sword and quit rather than beat his | team to death. I ended up taking on some of his | responsibilities and team members and got some additional | resources to deal with the re-org, so it worked out well | for the team members and the company. It also gave me my | first taste of management. It cost the guy his job | though, which was grossly unfair. Not many mangers would | have the guts and integrity to do something like that, | and even if they did there's no guarantee it would | actually benefit the team. They could just be replaced by | a tyrant. | | The only answer is to be open and honest about what you | think and principled in your own actions. Call out bad | behaviour where you see it and say when you see mistakes | being made. If you aren't prepared to do so, why should | anyone else? Too many people silently tie the line and | keep quiet and then wonder why these things spiral out of | control and end in disaster. It's because nobody said | anything or did anything about it. We have to be prepared | to take responsibility for calling out what's happening | around us and what we do about it as employees. It's not | somebody else's problem, it's our problem. Don't be | afraid of losing your job, it may well happen but jobs | come and go. Having principles carries a cost, but one I | think is worth paying. | hertzrat wrote: | Does anybody really want to be "the person who criticizes his | or her managers," in an official on-the-books capacity, in a | context where your job is already being threatened? | nelson_muntz69 wrote: | Welcome to wage slavery, friend. You can't even criticize! | | Hah-ha! | djcapelis wrote: | It's not a hard decision. You unquestionably walk away from a | situation like this. If your interactions with the team are | going this poorly, walk immediately. There's nothing to be | gained from trying to hang on in a situation like this. This | person should have walked much earlier. | | It's agonizing how much broken US immigration policy plays a | large role in forcing talented people who have decided to | join our country to feel like this isn't an option for them. | We owe them much better. | uzakov wrote: | Not sure why you refer to the US immigration policy, this | is how it works essentially everywhere. In the UK, for | example, you get around 60 days to find a new job or you | have to leave the country. | https://iasservices.org.uk/tier-2-visa-termination- | employmen... I am not saying that the immigration policy is | not broken or broken, I am simply stating the fact that | other countries literally do the same. | lordnacho wrote: | I think for most people the question is whether there are | reasons to think Apple's internal environment fosters this kind | of behaviour. | | You can imagine a company of that size has a huge number of | teams, some where everything is just dandy, some with terrible | issues like yours and the author's. | | But is there something corporate-wide about Apple that makes | you think what you went through was common, or the opposite (ie | that you were unlucky)? | | You can ask the same about all the large techs. | vp8989 wrote: | The secretive nature of their product development and the | supposed "allure" of being an employee there seem like they | would combine to enable particularly douchey forms of | management. | arcatech wrote: | The internal culture was influenced by Steve Jobs. He was | widely known for being an asshole who also happened to be an | excellent salesman with a really good design sense. | | That's Apple. | m0llusk wrote: | That isn't really true. Steve Jobs was no nonsense, but was | most often merely direct rather than rude. | | One thing which Steve Jobs did do was go to great length to | assemble highly qualified teams for missions that were | clearly stated and understood and which all involved agreed | were worthwhile even if there might be quibbles over | details. The Apple that rescued itself from near death with | colorful and fun designs and then released a BSD derived OS | was very different from the modern Apple where contributors | joust for top status without much if any existential | threat. | dingaling wrote: | Direct is basically a euphemism for rude, in that it | indicates lack of empathy. It might not intentionally be | so, but usually shows that the speaker puts other | priorities ahead of the emotional state of the recipient. | coldtea wrote: | Sure, but I've never read an as-toxic Jobs story / | exchange, as the things in this story... | throwaway8193 wrote: | Exactly--Jobs was a raging asshole, and that became what | the managers looked up to as the example of what brings | success. During my time there, the assholes were the ones | rewarded and promoted, and thus became the promoters, and | the people with a shred of decency and empathy who just | wanted to be good and do good work were marginalized and | not rewarded. It's up and down the chain from VP level down | to the first level managers. | dwardu wrote: | If this is true, it's really sad, I've read the whole thing. I | had an experience, not as bad as yours but I know the feeling. | | I really hope you will go public about this experience and | share it, Apple aren't the "virtuous" company as they pretend | to be. | [deleted] | exApple-anon wrote: | Some extra tidbits that didn't make it in because the edit | timer ran out: | | - Despite the big release and herculean efforts, both of us | were paid a fraction of our target bonus. This was the day I | decided to move jobs. | | - I eventually grew some balls and told Apple to (a) pay me | 2.5x during overtime (b) hire SREs for this critical service, | or (c) go fuck themselves. They chose (c), which worked alright | because our service was pretty stable. | | - The primary lesson I learnt is that it doesn't matter if you | work hard. Nobody notices, and even if they do you will likely | not get anything out of it. Do your job, but don't kill | yourself over it. Work-life balance is king. | | - Only my first manager at Apple was an asshole. My last | manager was a kind and genial person. | PragmaticPulp wrote: | I can empathize with your story. I once landed what I thought | would be my dream job at my dream company. I quickly | discovered that the position was open because all of the | previous team had quit due to the extreme toxicity. | | > The primary lesson I learnt is that it doesn't matter if | you work hard | | Be careful about getting jaded and cynical. This is far from | a universal truth in the tech industry. I've hired a few ex- | FAANG who had burned out and become cynical on work | altogether. We had to let them go because their negativity | was dragging everyone down. | | A similar thing can happen to people who go through difficult | divorces. If they let themselves become cynical, they start | believing that marriage is a doomed institution and that all | members of their ex-spouse's gender are equally terrible | people and such. It can become very counterproductive to | moving on. | dvtrn wrote: | The last few jobs I've had were glowing from the interviews | and believe me I asked some very tough questions I hoped | would be revealing enough without torpedoing my candidacy. | | Every one of them: as soon as I started, the foundational | person of the team quit, you know the guy or gal who burned | themselves out building the process. Fixing all the cruft | and actually trying to unfuck everything but leaving scant | documentation because the mountain of technical debt | rivaled the heights of K2? | | As a result I had to "drink from the water hose" | constantly. And this is something I am absolutely sick of | doing, and no team should tolerate it. | | It's happened so often I'm beginning to wonder a) how I can | assess if the team is bleeding talent (I've had companies | straight up lie about things like attrition and retention) | or b) if I just have some kind of gravitational pull for | companies that are running people out the door. | Gibbon1 wrote: | > I learnt is that it doesn't matter if you work hard. Nobody | notices | | What I learned people that spend all their time working don't | have time for the social engineering needed to get ahead. | Also a lot of people that focus heavily on social engineering | make bank on passing dirt on their coworkers to upper | management. | dylan604 wrote: | If you're the type of person that can only "work hard" due to | being driven by needing the project to be completed and as | best as it could possibly be, then maybe working for MegaCorp | is not the best idea. Seems to be you'd be much better suited | for a start-up (hopefully with prospects of major funding). | | If you're the type that doesn't want to work very hard and | just there for a paycheck, then you are probably more suited | for working at MegaCorp. | | Getting these out of wack makes for unhappy working | conditions. | spottybanana wrote: | > - The primary lesson I learnt is that it doesn't matter if | you work hard. Nobody notices, and even if they do you will | likely not get anything out of it. Do your job, but don't | kill yourself over it. Work-life balance is king. | | This depends a lot on the situation/company. It is definitely | true that in many cases it doesn't make sense to work hard. | However there are situations where hard work is rewarded. | Those are just probably quite rare situations after all. | oconnor663 wrote: | > The primary lesson I learnt is that it doesn't matter if | you work hard. | | As with most things in life, there are places where it | matters and places where it doesn't matter. If someone's a | junior employee working in a big company, it's likely that | they don't have the necessary experience to figure out | whether hard work matters in their position. That's an | important risk to be aware of. But the opposite advice, | avoiding hard work, is also risky. (And not a good habit to | cultivate in the long term of course.) If you're not sure | which position you're in, and you don't trust your more | experienced coworkers to tell you honestly without punishing | you for asking, then putting in some amount of hard work with | the goal of finding out is a pretty good start. | temac wrote: | I don't know. Work fairly, certainly. Work _hard_... what | 's the point? | | So in some cases you want to fast track your advancement in | a direction that you like and this possible through this | method, and you actually _can_ work hard, so in this case | take the chance if you want to. But that kind of situation | is quite rare, I think. | | Also certainly do not _appear_ to be working too lightly. | But also do not appear to be working extremely hard if it | is not the case. | | And remember, the (perceived) results are more important | than actually working hard. It can be very unfair | sometimes, because e.g. if you have to maintain and add | features in a legacy codebase, (poor, but that's common) | higher-ups may be uninterested with your difficulties | caused by the spaghettis of your predecessors, but well | life is just unfair I guess :P | ma2rten wrote: | I got an offer from Apple. The hiring manager told me "You | worked at a startup before, you'll have no problem working | overtime". I didn't end up taking the offer. | shoulderfake wrote: | You should have just said no sir I wont have any problem | working overtime and my rate is 2.5x for overtime hrs, you | wont have a problem paying for that you're a rich company. | Raed667 wrote: | I got a similar line from a certain european video-game | company. | nvarsj wrote: | I interviewed for Blizzard many years ago. One of the | first questions they asked is how many all-nighters I had | done. Yeah, that was the end for me. | [deleted] | SkyPuncher wrote: | I work at a startup right now and can count the number of | times I've had to work overtime with a null-pointer - 0. | | Well run startups can still compete by making smart, | focused decisions. | andy_ppp wrote: | I completely agree, sure if you're into a feature and on | a roll in a startup keep going but if you've reached a | good point to stop no need to cause yourself stress! | SkyPuncher wrote: | There are definitely days I work late, but that's almost | always by choice. When I do work late, it means shorter | days for me later in the week. | derivagral wrote: | I've never had a startup that hasn't roped me into a | production support on-call for a month or more in | addition to regular duties. Under 10 engineers, 50 | engineers, 500+ engineers: they've all done this. | qppo wrote: | I've never worked on a product where it ever made sense | to be "on call." I'm an engineer, not a doctor. | lostlogin wrote: | It's probably obvious, but I'd suggest never working on a | product doctors use. | Philip-J-Fry wrote: | If something goes catastrophically wrong at 1am, caused | by some unforeseen bug in the code, who fixes it? Who | diagnoses that an issue flooding the logs is not an issue | with your software but something else down the line? | | I think it makes sense to have an on-call rota. Some | people do it for a week or so. Cycle it through the team. | | There needs to be someone knowledgeable to call in case | of issues. | raverbashing wrote: | I can only answer with LOL to such offers | | Yes I've worked for a startup. Yes I did long hours. Yes I | learned that's not sustainable and not a good way to make | things work. | | So, no, I won't do it again. | geophile wrote: | I never understood the supposed attraction of "just like | a startup, but in a big company!". That appears to mean | that you will work in a small team, putting in | unsustainable hours, but not receive the financial reward | that a successful startup could provide. | | I've worked in several startups, and occasional death | marches are unavoidable. They don't work month in and | month out. But enduring that kind of life for just salary | is nuts. | Tommah wrote: | > the supposed attraction of "just like a startup, but in | a big company!" | | I think the advantage is supposed to be that you won't | come in one day and hear your boss say "Guess what? We're | broke." | mgkimsal wrote: | > I think the advantage is supposed to be that you won't | come in one day and hear your boss say "Guess what? We're | broke." | | Sure... but you may still come in and find "this project | has been nixed". Upside is that you may still have a | 'job' in the bigger company, but everything you worked on | may be thrown away, you may lose whatever political power | your project had, etc. Certainly there's an 'immediate | safety net' issue of "you may have a paycheck next week", | but doesn't address any of the emotional stuff that goes | along with "we'll have a scrappy startup mentality!" | | I had been in something similar - not quite a 'startup in | a large company' situation, but similar. And... we hit a | "hey, this project is being shut down, and there's no | other budget in the company for this team". So.. the | company itself was still going OK - everyone else kept | rolling along - but a handful of us were effectively cut | adrift for a bit. Some were able to be assigned to other | internal teams, some weren't. | andrewem wrote: | The other notable thing about "just like a startup but in | a big company" (often for startups which have been | acquired) is the frequent claim that the startup will be | left alone by the rest of the company. Every single | process and incentive is against that remaining true. | | Maybe in some cases you can hope for the acquired startup | to be the pet project of the acquirer's founder/CEO? | libria wrote: | > - The primary lesson I learnt is that it doesn't matter if | you work hard. Nobody notices, and even if they do you will | likely not get anything out of it. Do your job, but don't | kill yourself over it. Work-life balance is king. | | I think this close, but a little off. Work hard only on what | matters. Join the high visibility projects and work hard on | the important parts. "Nobody notices" -> that's up to you. | Document and demo your achievements every few weeks. | | Work only the good jobs. If it's not good, switch teams ASAP. | Never, ever wait for "things to improve". So many times after | I switched jobs, I said to myself "Man, why didn't I leave | sooner?" | xvector wrote: | > Work only the good jobs. If it's not good, switch teams | ASAP. | | I agree with this but you have to understand that it's very | difficult and frightening for an inexperienced new grad or | someone on a green card to do. These groups are also | unfortunately the most exploited. | rmk wrote: | I do not understand why someone w/ a green card needs to | be afraid of being fired. Isn't the whole point of it to | firm up your status as someone who is allowed to stay on | indefinitely with very few conditions, one of them being | % of year spent in the US, plus not committing certain | serious offences (felonies?) | vp8989 wrote: | That is true. The parent probably meant to say Visa not | Green Card. I can definitely relate to the feeling of | being "stuck" in a bad situation while on a Visa and/or | while waiting for a green card to be processed. It's such | a __huge __relief when you finally get that freedom to | move around in the job market. | rhizome wrote: | People with green cards don't need to be afraid of being | fired: they're permanent residents. The people who have | to worry are those on work visas. | mgh2 wrote: | I am sure he meant people on a work visa, whom the | employer had applied for and are waiting to get a green | card. The process can take from 2 to 10 years, so you are | at the mercy of the employer during that time- where | abuse often worsens because of the power leverage. | libria wrote: | Thanks for the correction. I did write this thinking | narrowly as a privileged resident and I remember now not | everyone has that freedom unfortunately. | rmk wrote: | - The primary lesson I learnt is that it doesn't matter if | you work hard. Nobody notices, and even if they do you will | likely not get anything out of it. Do your job, but don't | kill yourself over it. Work-life balance is king. | | This has been my experience as well. Nowadays I work hard | only while most of the following are true: - I'm making top | dollar (good salary + equity value is high) - Work is | interesting (something new to learn, or challenging, or both) | - My home life is not going great (there are ups and downs, | and working hard during the downs is a pretty decent way of | coping) | | I absolutely _do not_ work hard if any one of the following | is true: - Project Manager is applying pressure. - People who | do not deliver value have been promoted over me. - Manager | /Technical leadership has repeatedly ignored my advice and | leanded the team in hot water (cutting corners to make | arbitrary timelines, only to incur high support costs or | maintenance costs later) - Performance Management is not | occurring at the company (underperformers are not thrown out, | or, worse, promoted). - Company is not doing well (equity | value is down). - Salary has not kept pace with market (i.e., | nothing more than 3-4% raises per year). - There is an over- | reliance on junior people and they start calling the shots, | thereby making my hard-won experience useless to the team. | acntr_employee wrote: | Throwaway for obvious reasons | | I work for a company belonging to Accenture. | | I can only agree. Shareholders get +10%. Employees get nil. | | It is expected that we do at least 15 - 25% overtime | without compensation. Project manager promises everything | the client asks for. Even if they know we cannot in any | universe deliver this without massive overtime. At the same | time they introduce new mandatory processes to follow | costing additional time. | | Performance management is a joke. Employee development non | existent. Promotion and raises have nothing to do with | performance. If managing directors do not like you, you are | out of luck as they ultimately decided on your salary, | promotion and bonuses. | | I am still there because I can only switch jobs after Sept | 2021 for private reasons. | | After that it is jobhunting season. | | If anyone is of the opinion that you do not deserve | adequate pay, can be bullied by project managers or others | - do yourself a favor and look for another company that | does value you. | GeorgeTirebiter wrote: | Wow, Great List! The last one (juniors calling the shots) | really hit home; when I worked in <automobile industry>, I | was ultimately standing on the shoulder of midgets. | | The worse part? As a CS grad, I knew how to do better, but: | nobody with the power to change things understood how or | why what I was suggesting was better(!). | | I've long thought about this afterward, and concluded it's | that 'my world' (which includes a lot of experience, and | facility with Math) required me to study a lot and learn a | lot; and these 'coders' simply did not have the background | to understand what I was trying to teach them. I would have | had to fill in several semesters in order to get my points | across. Yes, I left. (And yes I tried simplifying - but | that only goes so far.) | rmk wrote: | It's very prevalent in this industry. Newbies cost less | and there is usually a lot of mundane work that needs | doing, so they comprise the majority of any average team. | Even more so in established or mid-size companies where | the sudden expansion or huge existing base necessitates a | lot of grunt work. Sadly, there is also a trend of | managers bending over backwards to please newbies | (otherwise the hiring pipeline is thought to dry up; | also, it's easier to hand out raises that appear larger | if pay is lower) which exacerbates the situation. | rasengan0 wrote: | >- The primary lesson I learnt is that it doesn't matter if | you work hard. Nobody notices, and even if they do you will | likely not get anything out of it. Do your job, but don't | kill yourself over it. Work-life balance is king. | | This. And the intrinsic metric does not necessarily align to | the company's until much further down the road or sometimes | not at all. Hard lesson for me to learn after a score at the | same company and the health insurance stays the same | regardless. | OOPMan wrote: | Stuff like this is why I refuse to work at large companies. | Shit does happen at smaller companies, for sure, but it seems | like larger companies are just that much more dysfunctional | that I don't want to take the risk. | abledon wrote: | sleek aluminum curves hide so much sadness and abuse. | isoskeles wrote: | > (we were competing with another internal team to beat them to | the punch.) | | What this intentional? I worked at a company that similarly had | three projects that were "competing" with each other, | unofficially. It was more like three different teams working on | a spellchecker, all with different upper engineering management | VPs or directors vying for more influence in the organization. | Many other teams standing by were not choosing what project to | integrate with because we didn't know which would be completed | first (or if they made a choice, it was because VP / director | told them they had to). | | In any case, it seemed silly, and worse, it revealed a lack of | vision or leadership in upper management to just choose one of | these projects instead of having multiple people working on the | same thing, which would inevitably lead to two projects being | canned and some number of engineers feeling demoralized and | quitting. | [deleted] | vr46 wrote: | This sounds like an absolutely terrible experience. I hope that a | decent writer or journalist takes this story on board and digs a | bit deeper. Companies' internal behaviour should absolutely be of | public interest. | adjkant wrote: | This is a case where a good journalist could do wonders - to | synthesize this beyond the extensive length and to force Apple | to investigate and respond. IANAL but it sounds like some of | this could get near a workplace harassment suit too and | publicity could attract pro-bono representation, especially in | the current anti-tech political climate. It'd also validate | some of this, as this thread is already littered with doubters | of the story. While I generally believe most of this, I think a | full picture adds a lot more teeth to some of the crucial parts | here. | | Any journalist reading this - please engage with this person | and help them. | jsteinbach wrote: | I don't want to comment on the content, but on the form. | | In my opinion there are two reasons to write such an article: | | a) To vent b) To get a message around | | This article is a great and powerful vent (which also makes sense | in the context of "healing journey"), but it does a terrible job | at getting a message across. | | Bold messages lose their impact if there are more bold messages | than normal text. Also the article is missing a clear red line - | I felt myself skipping multiple paragraphs and not missing out on | any content. | | I would be very much interested if the writer could re-write | their vent into a powerful message. | | This might also be a chance (regarding the "healing journey") to | re-work the happenings and bring the "this is what happened!!!" | into a "THIS is what happened", in the same way an emergency- | centre operator deals with emergency calls. Focus on the facts, | not the feelings. | worker767424 wrote: | > Apple was my first job. A dream that came true after many years | of hard work... | | I might be reading into this, but "dream jobs" are likely to | disappoint. I've seen it happen a few times. | antipaul wrote: | Dear author, | | Please follow-up on your last paragraph. | | Sincerely, | | A less courageous soul | johnghanks wrote: | This dude claims to have a PhD but writes like a 12 year old. For | example, just read this paragraph: | | > There was no code repository for our project and the page that | was listed as the project page only had script names in it but no | code was linked. For example, you could see name of the scripts | such as garbage.py but there was no code! ... | | and honestly think about the type of person that would write like | that | avipars wrote: | Reminds me of FB and Amazon | grumple wrote: | I have experienced abuse at the hands of supervisors (generally | disrespectful / belittling behavior). You have to have a special | kind of privilege to have not experienced this sort of thing. I | haven't ever experienced such a pervasive environment of targeted | abuse as in the OP, but it certainly sounds believable. It's the | reason why unions came into being. We didn't go from being a | society of slaveowners to a society of saints in the past 150 | years. | | I have learned hard lessons though: | | HR is not there to help you. I consulted HR and a senior director | about my previous supervisor's toxic behavior; not only did they | do nothing, but they said they had previous complaints about | them! And of course, I knew this, because I had many friends in | the org, and I had witnessed the disrespect this person displayed | towards others. | | Collect evidence and get a lawyer if you want to stay in the org. | This is the only way to protect yourself - it becomes very | difficult for them to fire you in retaliation. I haven't taken | this route, but I've seen others do it. | | My advice would be to make plans to leave. OP was in a tough spot | due to citizenship. But you have to leave toxic environments. You | will not fix them, and if you could, you'd be better off quitting | and starting a consultancy to fix those places. Find someplace | new and be more particular about joining them. | hartator wrote: | I know it's controversial but you really have to name people to | make things move forward. | [deleted] | computerdork wrote: | In a huge way, this person's post seems true - from what I've | seen being a software engineer for twenty years, many tech | companies (especially those in the Bay Area) are fast paced, | demanding, and stressful, even for experienced developers. It's | often an unforgiving environment where you either perform or are | let go - personally have had my own equal share of victories and | massive failures - And as for abuse, have had some true horror | stories (a senior dev who would actively and openly attack my | work at every chance they got during large meetings for months on | end). But... | | ... At the same time, this is somewhat universal to most (not | all) companies to some degree, _especially tech_. And the more | important the work, the more stressful the environment often is. | | Could be way off on this, but just my impression is that since | they are a newly graduated PhD working at their first job, am | wondering if the shock of that first position (which was also at | Apple, who is known to be very demanding), was a bit too much to | handle - and if you also have a bad lead, you're in for real | trouble. Apologies to this person as I wasn't there and have no | real idea on what happened, but the workplace is a tough | environment more often than not. | | Know this only an estimate, but in my humble opinion, Glassdoor | is generally in the right ballpark when it comes to a company's | actual culture (how it treats its people), and 4.2 for Apple is | really good - did a contract job at Stubhub a few years back, | which when I worked there was a 2.8 (it's now a 3.3). And yeah, | it was really that bad. The politics and scapegoating were the | most intense I've ever seen (got caught up on the wrong side of | this majorly myself. Felt like I was in one of those targets at | those Carnival games where people line up to take shots at you). | | Yeah, and tech is ruthless but, as another person said, typically | in the Bay Area it usually isn't abusive about it. In the | socially aware Bay-Area, they often won't tell you directly that | they have an issue with you like they do on the East Coast, but | through silence and innuendo - you'll feel it before they | actually tell you they're not happy. | | And sorry to hear about this person's visa issues, the stress | this has caused my foreign friends is immense. Hope they're okay! | KaiserPro wrote: | > ... At the same time, this is somewhat universal to most (not | all) companies to some degree, especially tech. And the more | important the work, the more stressful the environment often | is. | | There is tough love, there is pressured work environment, | however this is none of that. Even if half of this is made up | or exaggerated, its out and out bullying. | | it is your responsibility as a work colleague to put a stop to | this sort of stuff. I have been bullied and I'm never standing | for it again. So if I see shit like this happen near me, they | fucking know about it. | | The most important thing you need to remember is this: just | because they are big company it doesn't mean they can treat you | like shit. Work your hours, no more, no less, use their free | perks, fucking push back when they take the piss. | spicyramen wrote: | Downvote me if you want, but I have had offers and accepted jobs | at 2 companies, which first week was a joke, I left (Blue Jeans | and Twilio). I didn't care and continue interviewing, I just | don't take people BS and unprofessionalism, some have VISA or | other needs that need to put up with this non-sense. Just tell | people to go hell. | gjsman-1000 wrote: | Honestly, I want to believe anything we get out of companies and | people's experiences, but this really feels... off. Maybe it's | the writing, but it _feels_ like an Apple hater who never worked | at the company wrote a false expose just for the sake of it. | mynameishere wrote: | There is something about one person being in a beehive of | drama, but at the same time confusing ordinary office politics | with "nepotism" or constantly conflating Apple policies and | national policies (the so-called "Muslim Ban" etc) or taking | what might be honest advice "Quit before you're fired" as some | sort of threat. In other words, when one person's short | experience contains more complaining than I've made in my | entire life--especially when that one person is dealing with a | massively deep-pocketed and "woke" corporation--there's indeed | something very off about it. This person is almost certainly | going for the big bucks. | xenihn wrote: | Here's a fun bias exercise for you: read the piece replacing | Apple with a company you hate, and see if it changes how you | feel. | j45 wrote: | Maybe you can try writing something this long, in detail and | see if it turns out the same? Assuming you don't work at Apple. | | Edit: This post seems plausible once you start hearing multiple | accounts. | PEJOE wrote: | My friends who work at Apple have definitely complained about | bureaucracy and a not so great working environment. | | However article is clearly written by someone who has been | psychologically harmed and sees the world through that lens. | | I did not get the sense that this person was pretending to have | worked at Apple | bawana wrote: | The ghost of Steve Jobs is everywhere there. The stories and | myths mutate and multiply. That virus finds host in the dark | corners of suffering that most people have and their only | expiation is to inflict it. | hu3 wrote: | This sounds surreal. If that is true, this person had to deal | with horrible things at work: | | - "You are a skinny kid with no experience. Nobody cares about | what you do. Just put your head down, shut your mouth or get | yourself fired". | | - "You escaped a war zone; it is obvious you have many mental | problems. " | | - "Just leave Apple before they kick you out. This is exactly | what happened to the previous guy we fired." | | - "My husband worked for FBI and I can get you deported on a | cargo boat if I want." | | - "How much do you drink? Do you do drugs?" | brokencode wrote: | A company should, by policy, allow struggling employees the | chance to try a different team and manager. Otherwise you never | know if the employee is causing the problem or if the team is. | | In this situation, maybe the managers were extremely harsh on the | OP, or maybe the OP was misleading in their story to sound like a | victim. It's hard to say without knowing how they'd do on another | team. | | To force somebody out like this without taking every reasonable | opportunity to help them improve, especially for a rich company | like Apple who can afford to try, is deeply disgusting and is a | failure of their HR policies. | cgearhart wrote: | At my first job out of university I was hired into a company | with a developmental program that lasted for the first 3-5 | years. New engineers would do rotations for about a year to | find a team with a good fit-but new engineers could also be | fired pretty trivially within the first year. | | During one of my rotations I worked on a project with a recent | PhD graduate from a fairly renowned university-we'll call him | Dave. Dave was _terrible_ at...everything, really. He could not | seem to do _anything_ right on the project, and struggled for | months to make any progress at all. Eventually I wound up | taking over his part of the project, and our manager basically | told him "you're being let go at the end of the probationary | period unless you find another team that will take you". | | Dave shopped his resume around internally for the few months | left in his probationary period and eventually transferred to a | different group in another town a few hours away. I went to | work full time for the team where I did my rotation, and a bit | less than a year later my boss tells me he had gotten an | unsolicited call from the director of the team where Dave | transferred. Evidently, Dave was a _rockstar_ there-like a duck | in water. The director was calling to ask where Dave was | recruited, and if we had anyone else like him or could help | them with their recruitment pipelines to source more candidates | like Dave. | | All this to say: to this day I think there are a lot of reasons | someone might succeed or fail in any given job. It has been my | experience that finding the right team fit is _hugely_ | important, and often completely ignored. | arcticbull wrote: | The tough part about FANGs is that being so large, the quality of | your manager is basically the sole determining factor of your | experience there and yeah you'll see a few bad apples, no pun | intended. | | I've personally landed crap managers at 2 of the FANGs, both the | worst managers I've had in my career by a long shot. I've also | seen fantastic managers at one, and uh, mediocre at best but well | intentioned at the other. | gok wrote: | Why would you publish this without names? | [deleted] | polote wrote: | Honestly why do people think that cannot happen at Apple ? That | kind of thing can happen in any company. Apple is thousands of | employees, it only requires a few bad people to create a | situation like that. | | I'm not sure though, creating a post like that is the best thing. | I don't know what exists in the US, but in France, you can sue | your employer for free (You don't even need a lawyer), and if you | are able to show a few emails showing abuse, there is like almost | 100% chance the company will loose | | EDIT: To the people who downvote me, seriously why ? | [deleted] | opportune wrote: | From this and a few other random posts I've seen on Blind and | Hacker News, the closed/secretive nature of Apple seems to | allow it to happen more frequently than at other companies. | jfb wrote: | Apple also varies, culturally, pretty widely between | departments. It's not always the case that abusive behaviour | under one VP -- or good treatment under a different one! -- | is extrapolate-able to other organizations. | the_local_host wrote: | > It's not always the case that abusive behaviour under one | VP... is extrapolate-able to other organizations | | A company ought to be defined by the worst conditions it | allows to persist, otherwise they have less incentive to | clean up their organization. | jfb wrote: | Oh, no doubt. I just wanted to point out that someone can | go through a whole career at Apple without encountering | this sort of garbage. | daniel_reetz wrote: | I have worked in several highly secretive companies, | including this one, and this is correct. Secrecy enables | abuse. | zepto wrote: | This stuff happens in companies that aren't secretive | though. I don't see how secrecy enables this. | Apocryphon wrote: | Sunlight is a disinfectant. With transparency, even the | largest most aloof company has to grapple to some degree | with poor PR and public shaming. Amazon is well-known for | having a toxic work culture even beyond its fulfillment | centers, thanks to Amazon employees speaking out. And | having a high-profile voice- a Tim Bray, a Susan Fowler, | is also invaluable. As of yet, there isn't an equivalent | to Apple, probably because its culture is so secretive | that people readily self-censor themselves about what | goes on in the company. | opportune wrote: | I don't think it has to do purely with visibility outside | the company. Visibility within the company is just as, if | not more, important. A common theme I've noticed | regarding this in stories from Apple is people covering | up/scapegoating failing projects by lying to management, | creating fake reports, fabricating data, etc. The con | seems able to be kept up for a long time because there is | only one person you need to fool or convince to not care. | | At the less secretive companies I've worked at, where | there are many-to-many dependencies and interactions, | you'd never be able to get away with something like that | because people will freely talk/collaborate/associate | with people without going through management. Or people | would just look at your source code and see that it's all | smoke and mirrors. | zepto wrote: | Is there a collection of stories like this about Apple | where you have been able to see a common theme? | opportune wrote: | I have just seen a lot of posts about this on Blind. Try | searching Apple + toxic. | | https://www.teamblind.com/post/Miserable-and-depressed- | at-Ap... https://www.teamblind.com/post/I-am-full-of- | Hate-vOCmEpjn | | Many bad posts about IS&T as well. I swear I've seen at | least two very similar posts to the OP about Apple (maybe | even written by the same person) although I'm having | trouble finding it. | Apocryphon wrote: | There's a few here and there | | https://news.ycombinator.com/item?id=25606200 | zepto wrote: | I think Tim Bray is going a great service, but I don't | see any 'disinfecting' going on. | | I would like to believe sunlight is a disinfectant, but I | have yet to see that in the corporate world. | | I think the only real 'disinfectant' would be the CEO | realizing that it's worth making things better for its | own sake, and not just because of bad press. | Apocryphon wrote: | You're not wrong; we've seen Amazon try to wriggle out of | their bad press by simply hiring armies of posters to | tweet and blog positive propaganda, rather than actually | fixing issues. Sunlight isn't enough, but I still think | at least it's one step in the right direction. Better | that Amazon has a poor work reputation than no one know | about its abuses. | fluffy87 wrote: | The fact that HR and senior management where in on it makes it | systemic. | j45 wrote: | It's less about disbelief than it being unacceptable. | | If the company can be the biggest and most profitable, and | build the best products, it sure as hell can figure out how it | expects people to be treated, since there is already such a | culture of controlling what information is leaked to the | public. | | Edit: I hold Apple to a special standard because it creates | some of the best products that I pay a premium for. I expect | the people and culture to be no less and unimaginable best of | breed like the M1 chip and the A14 chip. | the-dude wrote: | I downvoted you because you are complaining about downvoting. | sfblah wrote: | Meh. I upvoted him to cancel out your downvote. Who cares if | people complain about downvotes. | the-dude wrote: | https://news.ycombinator.com/newsguidelines.html : | | _Please don 't comment about the voting on comments. It | never does any good, and it makes boring reading._ | corobo wrote: | > EDIT: To the people who downvote me, seriously why ? | | I can't speak for others but me personally it was because you | dismissed the problem then started talking about what would | happen in France. | | Essentially the comment added nothing all said and done | | Edit: To the downvoters of _this_ , naw I'm kidding. Have at | it. | oblio wrote: | Why isn't his comment about France useful? That's how we | improve, by seeing what others do better. | [deleted] | corobo wrote: | The EU has better employee protections than the US, shocker | | My future downvotes shall remain my little secret :) | oblio wrote: | For someone from "land of the brave and the land of the | free" or whatever the US anthem says, you're awfully | defeatist :-) | corobo wrote: | Well I'm from the UK so I'm a little delicate on the EU | right now. Just want her back. | oblio wrote: | This will be a year-long, if not decade-long process. | | The UK will probably be reasonably ok on its own, I don't | imagine things will suck too much for the UK after | Brexit. So what would be the incentive for rejoining the | EU? | | Plus if the UK does decide it wants to rejoin, this time | it probably will get 0 exemptions, or close to it. I | think it might get some as it's a big economy and it's | geostrategically important, but definitely not as many as | it used to have. | | Without a major external or internal shock for the UK, it | probably won't rejoin the EU during our lifetimes. | rsync wrote: | I downvoted you because you are complaining about downvoting. | extrememacaroni wrote: | isn't that you basically complaining about his complaining | about his downvoting? | vulcan01 wrote: | https://news.ycombinator.com/item?id=7807998 | | > Please follow the site guidelines and don't complain | about downvotes--all it does is lower the signal/noise | ratio. Everyone gets downvoted. It doesn't matter. | bdowling wrote: | > I don't know what exists in the US, but in France, you can | sue your employer for free (You don't even need a lawyer)... | | In the U.S. there are many employment lawyers who will | represent harmed employees on contingency, meaning that they | will only be paid if the case results in a judgment or | settlement for the employee. An individual can technically sue | without a lawyer but that is usually a terrible idea. | ardy42 wrote: | > Honestly why do people think that cannot happen at Apple ? | That kind of thing can happen in any company. Apple is | thousands of employees, it only requires a few bad people to | create a situation like that. | | That's mind boggling, especially since all accounts paint Steve | Jobs as being an massive asshole manager, and company culture | gets set by examples at the top. | | https://www.businessinsider.com/steve-jobs-jerk-2011-10 | | https://www.nytimes.com/2018/08/23/books/steve-jobs-lisa-bre... | | https://www.forbes.com/sites/davidcoursey/2011/10/12/steve-j... | m0llusk wrote: | That is a common but very shallow take on Steve Jobs | management. Yes, there are instances of him being abrasive, | but he led some very successful tech development efforts | which involved getting people to come together around | difficult goals. Remember that for most of his second period | of management Apple stock went for around 12-25 a share and | it was hard to hire good engineers because it was common | knowledge that Apple was doomed. | | An example of how direct, involved management clashes with | traditional corporate style came up right after Steve Jobs | returned. He would walk around the offices, knock on doors | and introduce himself, and ask what people were working on. | Those who were fully engaged were kind of jealous that others | had a chance to talk with the top manager directly in such a | way. Oddly enough, most of the long term Apple corporate | types reacted very badly to this. They stuttered and could | not summarize what they were actually doing. In every case I | was aware of these employees left the next day in absolute | shock and horror, sharing with everyone just how mean Steve | Jobs was. But I was there and observed some of these | encounters myself and all he did was drop by, casually | introduce himself, and ask about what people were working on. | For some and those who stayed at that time that was actually | pretty cool hierarchy flattening behavior but for corporate | climbers it was an inconceivable breach of protocol. | Apocryphon wrote: | Perhaps it's a case of cargo culting. His confrontational, | often personally insulting behaviors were retained, but not | his ability to bring people together. | Apocryphon wrote: | There is a tendency to give Apple a pass among the big | companies. They sell actual products instead of you, the | user('s data). Their logistical chain does not rely upon a | system of (often fellow American) warehouse workers who are | pushed to the breaking point. [The developing world workforce | that actually assembles their products- that's another story, | but bogus hoaxes like Mike Daisey's only add confusion and make | their supply chain working conditions seem more innocuous than | critics claim.] They don't actively contribute to the | disruptions and dysfunctions in our society that social | networking have brought us. Somehow just by being less | apparently bad, people assume that means they're more | automatically good. But that's a fallacy; the badness can exist | elsewhere, and given a culture of secrecy and silence, can be | readily hidden. | baby wrote: | I agree and disagree. I agree that bad stuff can happen | wherever. But some companies do set incentives that lead to bad | culture. | bawana wrote: | The ghost of Steve Jobs is everywhere. That virus finds host in | the dark corners of everyone's suffering and can only be expiated | by sacrifice of others. | praptak wrote: | In such situations always gather evidence and hire a lawyer. HR | are there to protect the interest of the company, you need | someone that _you_ employ to protect your interest. | spottybanana wrote: | Lawyer? Isn't the most effective thing just to quit and look | for another job. Maybe you can milk some money out of the | company with a lawyer, but you are going to pay mentally by | investing your brain to that issue. It is better to focus | elsewhere. | Symbiote wrote: | Or in Europe etc, join a/the union. | | The union least has lawyers experienced in this kind of | trouble, and they are cheap/free to use for members. | praptak wrote: | I don't believe any of the FAANG companies have unions, not | even in Europe. | | This is still good advice though - unions will probably help | you even as a non-member. | adultSwim wrote: | This. One worker is tiny against a company. Many together are | strong. | nikivi wrote: | If this is true, I am sure it's not reflective of the entire | company as otherwise they won't be shipping these great products. | klipt wrote: | For big companies like FANG culture can be very team dependent. | There are great teams and awful teams. | itg wrote: | I haven't found much of a correlation between company culture | and the quality of products they ship. | nikivi wrote: | So you can have the experiences as described in the article | across all areas of the company with everyone staying in line | and still doing their 'best work'? | [deleted] | EliRivers wrote: | Seems unlikely, doesn't it? I suspect it's not true. This | guy clearly wasn't producing his 'best work'. The rest of | the team, from his description, doesn't seem very | competent. | | Does your question presuppose that everyone is somehow | magically doing their 'best work'? If so, do you have any | evidence of that? Lots of companies get by with shitty | cultures and low-productivity employees. | Quintus_ wrote: | I'm sorry you had to go through this. The world can be a vicious | place | aninteger wrote: | This is really sad and I can't imagine going through that. I | think we've also heard time and time again that HR is not out to | protect you but rather the company. I understand that this is | this person's first job but they should have understood that this | is not normal behavior. You should always put your (mental) | health first and seek other forms of employment, even if you are | on a visa, if this type of abuse is occurring. | asebold wrote: | Girl I am so sorry. I 100% believe you. I worked at a Fortune 500 | company (you might know one of my former coworkers named "jake"), | and experienced and saw similar abuse. I feel like this mentality | is indicative of big organizations. | frongpik wrote: | That meeting in the abandoned part of the building was scheduled | because the sr. director wanted sexual favors. The meeting was | scheduled by her manager, but later the director shows up out of | blue and the manager leaves and says that "it's something very | important". Thev director is the spider here: he's a true | sociopath, probably admiring the evil already, has plotted the | entire thing to make sure nobody would ever believe the female | employee, then got a manager to schedule a meeting without him | being involved in paper and then showed up, expecting to get the | coerced initiative from the employee. If it worked out, the | director would later say that he's never been to that abandoned | part of the building. The director even has a personal dog with | criminal background that he unleashes on the prey. | | The best they can do in this situation is a lawsuit from multiple | victims, former employees, backed by paper trail (emails, etc.). | | Edit. I'd add, that companies like Apple don't care about | employee troubles, but they care about bad publicity. Call that | director out, make Apple realise that he's a net negative for | their PR, let Apple boot him out and destroy his reputation: with | such track record and publicity, no company would want to hire | him and deal with his reputation. Those who don't recognize the | law, should be judged without the law. | dreamcompiler wrote: | Things new engineers don't know, but should: | | 1. HR doesn't work for you; they work to minimize liability for | the company. If HR thinks the best way to accomplish that is to | destroy your life, that's exactly what they will do. | | 2. Many SV companies, as well as groups within large, respected | SV companies, only survive through exploitation. They exploit | their customers, their workforce, or both. Exploitation means | _obtaining something of value without paying a fair price for | it._ Exploitation is accomplished through a variety of coercive | processes like gaslighting, manipulation, instilling fear, etc. | Outright lying is probably the most common coercive tactic since | it 's easy and there's usually no penalty for it. | | If you find yourself in an exploitive work environment, you need | to leave as quickly as possible. _The situation is not going to | get better._ It 's only going to get worse, and your options are | two: Leave with your mental health and reputation intact or leave | after they have been destroyed. There is no option 3. | sdoering wrote: | I remember my SO working for a German bank. It was exactly as | you describe. She was in a back-office job. She always said she | was an overpaid perl script 95% of the time and interesting | work for the rest. | | Exploitation is common in many companies. For me this stems | from information asymmetry. Employer knows the job market, | knows the salary spread, knows all internal salaries. As an | employee you do not have these insights and need to trust the | employer to be fair. | | As we probably all know information asymmetry makes efficient | and rational markets to break down. | | Not sure what a potential solution would look like. | penguin_booze wrote: | _HR doesn 't work for you_ | | That's what I've learned too. HR is an extension of the legal | department. To be fair, their true job is to treat humans as | resources. | | These days, they're sometimes rebranded as the "People Team"! | worker767424 wrote: | > humans as resources | | I'm still disappointed this game never got made: | | https://www.kickstarter.com/projects/659943965/human- | resourc... | reaperducer wrote: | _These days, they 're sometimes rebranded as the "People | Team"!_ | | Sounds like it might be a minor improvement, but I'm not | hopeful. | | I detest the phrase "human resources." I am not a resource. I | am not a box of pencils, a copy machine, or a long ton of | bituminous coal to be consumed by the company. I am a human | being. | | "Personnel" wasn't so bad. I'm OK with that because I am a | person. But that was before Human Resources departments | became warehouses for the legions of yoga moms who think | they're being rewarded for being slightly above average, when | the reality is it's another industrial make-work program to | keep the drones from revolting. | dreamcompiler wrote: | > I am not a resource. I am not a box of pencils, a copy | machine, or a long ton of bituminous coal to be consumed by | the company. | | In the Harvard MBA school of management which dominates | American business and which Wall Street incentivizes, that | is precisely what you are: You are a fungible cog in a | large machine. | | This is certainly not the only viable business management | philosophy, but it's the most common one in America. | Regardless of what cute name the HR department calls | itself, the MBA model should be assumed as the fundamental | philosophy of the company until the company's actions (not | their words) prove otherwise. | | Costco is an example of a successful American company that | does _not_ seem to use this model. There are many others, | but you have to search carefully to find them. | throwaway888abc wrote: | Words of wisdom, should be pinned up | [deleted] | bredren wrote: | No way to say if this is a legit story, but I have seen this kind | of thing at Intel, a subsidiary of comScore and a subsidiary of | Siemens. | | Toxic workplaces exist, and toxic teams within divisions exist. | | When I saw this stuff, I was too young and inexperienced to | recognize bad behavior and recognize my own power to go fish for | something else. I did not have immigration issues to think about | though, which adds a whole other dimension to getting stuck in | something like this. | | One time I saw this guy in the company softball league charge the | pitcher over whether a pitch was a strike or a ball. It was | absolutely not okay and the senior manager in the division said | the guy was a "teddy bear" and "had kids" and that I needed to | drop it. | | I learned later that he was a major producer in sales engineering | for the company's leading product. | | Sometimes you get unlucky and are placed in a group like this. | Powerful engineers probably have more control during the | interview stage, and some companies can be good at getting rid of | bad behavior. However results and loyalty can outweigh bad | behavior. | | Something that people should think about is their ability to | manage emotional barriers. This isn't something I was taught | growing up, but I hope young people are more familiar about | asserting these today. | | If people take advantage of you in your personal life, and you | have the bad luck of being placed into a workplace with predatory | personalities, they will take advantage of you there. Since that | is your livelihood, it can be scary. | | I'd advise people who experience toxic workplaces or think that | they are in them to consider whether they themselves are lacking | in the ability to assert their own boundaries and act on those | assertions when they are broken repeatedly. | | If you are not able to do this, use your health insurance to seek | professional help because you'll need this ability in | professional and personal environments for the rest of your life. | Better to learn about yourself now than later. | | If you don't have health insurance, there are communities on | reddit and elsewhere that support people dealing with emotional | abuse. Which is basically what this stuff is. You can learn a lot | by reading and anonymously participating in these communities. | | If at all possible get professional help even if it means cash | out of pocket, because your mental health is among the most | valuable investments you can make. | zcw100 wrote: | "I'd advise people who experience toxic workplaces or think | that they are in them to consider whether they themselves are | lacking in the ability to assert their own boundaries and act | on those assertions when they are broken repeatedly." | | That's it, blame the victim. | bredren wrote: | If that is what you took from my post, you're mistaken. | | People should not be emotionally abusive. But they are. They | attain positions of power. | | Through reflection you may come to realize they are among | people you consider friends or family. | | You can't "fix" them, but you can learn how to handle or | avoid them. | | Sometimes, if a person looks inward and into their past they | will find a pattern of people who have taken advantage of | them. | | If that's the case there may be work to do, like: | | - confront these past abuses | | - recognize those that are ongoing and how to navigate them | | - build and practice skills in recognizing and dealing with | new toxic people going forward | | Life is hard and we get taught things unevenly. | | It is not a wrong to be ignorant of an important life skill. | | And even when you have read all of the evidence and logic | needed to recognize and change your circumstances, some wait | far too long, or never do. | | I do not blame folks in these positions, my heart goes out to | them. Because I have been there. | | edit: | | I did not expect this chain to get the attention it did. And | I had to look up victim blaming, because it sounds awful and | I needed to understand if I got this wrong. I make mistakes. | | Here's the wikipedia article on Victim Blaming for those who | want to learn more about what this phrase means: | https://en.wikipedia.org/wiki/Victim_blaming | | I'm not going to try and further explain myself. If folks do | not like this feedback, they may leave it. I will accept that | some of my advice may be problematic. I'm not a therapist and | I crafted these posts in the same speed and style I comment | on technology platforms. | | This is honestly not a subject I want to go into greater | detail about today. I hope the empathy behind my words shows | through and wish anyone in any toxic situation at home or | work the best. | jariel wrote: | Well you did specifically say 'assert their own | boundaries'. | | That's victim blaming to the extent there is nothing | someone can do to assert themselves other than basically | leaving. | [deleted] | xenihn wrote: | The poster you're responding to is dispensing advice on | how to handle and escape from predators. Accusing them of | victim shaming is wrong, and you're just siding | supporting the predators by doing so. It's good advice. | oblio wrote: | Sometimes a bit of pushing back helps. A lot of people's | bite is worse than their bite. | | Plus some people are frankly bullies and if stand up to | them you see their true colors, as cowards. | zcw100 wrote: | Sounds like the kind of person who wouldn't last long in | jail. "Hey you really shouldn't let him steal your peach | cobbler. You need to push back." and gets his ass shived | nine times. | oblio wrote: | So Apple is like jail ? :-)) | zcw100 wrote: | Because that's exactly what you're saying. It's abusive | because you're not in control. When you say there is | something the victim can do to stop the abuse you're saying | they're in control therefore it's not abusive. It's not | abuse if you can say, "no" and it stops. | Apocryphon wrote: | > Sometimes, if a person looks inward and into their past | they will find a pattern of people who have taken advantage | of them. | | If someone has moved one far enough from the original | trauma in order to work towards self-development, that's | good advice to them. But in this case, they are still | dealing with the fallout. Your advice is extolling them to | work on themselves rather than trying to bring the | perpetrators to justice and seek restitution from those who | did them wrong. In other words, you're placing burden on | the wronged rather than focusing on those who wronged them. | That's victim blaming. | chalst wrote: | I think bredren is oversimplifying a bit but not victim- | blaming. Bullies choose their victims and they choose | situations where their victims are unlikely to succeed in | seeking justice. The article provides a clear example: if | an junior manager wants a scapegoat to cover-up a | failure, an immigrant on a limited visa is just perfect. | systemvoltage wrote: | Nation states and adversaries can also fabricate these stories, | especially since the damage to western brands is best done at | the root - attraction of talent and sowing doubts. | | On the other hand, it sounds believable that these things | happen in a big Corp like Apple. | | Not trying to be conspiratorial, just to keep in mind - what | you see on HN should be taken with a clear headed mind that | some of this public information isn't verified by a reputable | newspaper with any anon source. | [deleted] | jariel wrote: | "I'd advise people who experience toxic workplaces or think | that they are in them to consider whether they themselves are | lacking in the ability to assert their own boundaries and act | on those assertions when they are broken repeatedly." | | This is terrible advice. | | It's not a matter of 'character' that people cannot act, it's a | matter of power. | | The entire situation is due to a messed up power dynamic. | | If the staffer was not deathly afraid they may have been able | to do all sorts of things otherwise not possible. | newbie578 wrote: | I have to ask, why is it so hard to criticize or show Apple in a | negative light on HN? | | If this was a post thrashing Google, it would already have over | 300 upvotes, and "necessary" comments how there are already | people who are "de-Googling" their life... | | I mean there are already skeptic comments regarding the author's | intentions and experience? | | The fact is that out of all FAA(M)NG companies, work experience | in Apple is by far the least known online, some might even say it | has tendencies with a cult... | parasubvert wrote: | I suspect if this were Google there would be similar skepticism | about an anonymous unverified story that offers a threat at the | end. There is too much bullshit out there on every topic, and | it's usually much more believable if you attach your name and | reputation to a story (which is why it's good to "believe | women", while still verifying). | | Apple is a big target with a decades of history in online | advocacy debates. It's not hard to criticize Apple on HN, every | Apple thread has significant critiques. There are often | defenders too, however, which is also fine. | hindsightbias wrote: | People keep claiming this without citations, here's one: | | https://hn.algolia.com/?dateRange=pastWeek&page=0&prefix=fal... | | Apple bashing is objectively a sport here. | Apocryphon wrote: | There's no shortage in anti-Apple articles, because they're | an industry leader and a beloved brand, and media loves | controversy. However it also seems like for whatever reason, | discussions on those stories seem to attract as many knee- | jerk Apple defenders as Apple critics, while stories bashing | Amazon or Facebook or Google tend to involve everyone | agreeing more or less that they're bad or at least not as | good as they used to be. | | Maybe partly this might even be because Apple's focus is | selling actual products you can hold and keep in your home | (and not become monetized by) as opposed to being an abstract | software program or service. It's easier to be surprised and | delighted by real products. | sokoloff wrote: | There are many articles and comments on HN critical of Apple. | Read the vitriol over the 30% App Store cut, accusing them of | being a minority and yet simultaneously monopoly producer of | smartphones, the MBPro keyboard fiasco (which was absolutely | shitty on Apple's part), the glued-in batteries, the touchbar, | the removal of ports, soldered-in RAM, etc. I don't | particularly think Apple gets a pass here. This article is | garnering skeptics in part by being a James Joyce-ian barely | coherent account of slights that read as a mix of real and | imagined. | Apocryphon wrote: | Apple gets its share of critics as it has since its | inception, but it also gets its share of loyalists where the | rest of FANG don't. One quickly notices that in discussions | there as much of a knee-jerk impulse to defend Apple, as | there is to bash the company. Even your comment reveals an | abrupt dismissal of the OP's testimony, impugning the | character of its author. | sokoloff wrote: | I intended primarily to impugn their ability to tell a | coherent, readable story, which is a necessary pre- | condition for forming a judgment about the contents. | Apocryphon wrote: | That's your subjective take. The author's account reads | like one of a trauma survivor, and is complete with | details, quotes, and bolding for emphasis. Those who | refuse to consider alternate viewpoints will have made | their judgements, even if they have never been on the | inside. So be it. But it is absolutely reprehensible to | dismiss a victim's testimony in bad faith as "barely | coherent account of slights that read as a mix of real | and imagined". Shame on you. | sillysaurusx wrote: | Hehe. You're not wrong. | | Just remember that HN is all about tribalism. The show is more | important than the substance. You'll need to fall in love with | performance art if you want your points to be known. And | language, for that matter. | | I don't think that's a bad thing, personally. People are | allowed to hate google but not apple, and vice versa. | | But! You're also dead wrong. The story is substantive enough | that we're both reading it. Most of the top comments are | echoing the story. And we're all having a nice round of | "managers suck." | rantwasp wrote: | People are about tribalism. We're wired to work this way :( | mgh2 wrote: | Because when people's belief systems are threatened, they react | as if they are being personally attacked. | | Apple's cult following is treated as a religion by its fans. I | see this with religions or cults that attack others who | criticize them with similar tactics: denial, obfuscation, | manipulation, deflection, shaming, name-calling, threats, etc. | | Aside from technical criticisms - which the tech community in | HN values and encourages, a different and recent example is | that of long time labor abuses. The initial articles have not | gathered enough attention, but once they did, you start to | notice some user burying and flagging. They have just recently | resurfaced due to more evidence being discovered. | | Apple: https://news.ycombinator.com/item?id=25570247 | | Tesla: https://news.ycombinator.com/item?id=25360432 | | This may sound harsh, but sometimes you have to punch your way | into brainwashed people's minds to make them see the truth. | ChrisMarshallNY wrote: | I am sorry to hear this. | | I was a manager for 25 years, at a renowned corporation, that | wasn't fun, but didn't have too much of this kind of thing. | | When I became a manager, my personal vow was to "be the manager I | always wanted." | | Contrary to popular mythology, this was _not_ "Become a doormat." | As anyone that worked for me can tell you, I could be quite firm. | | But that was the exception; not the rule. | | Kindness and empathy pay _huge_ dividends, as a manager --as long | as they are "for real." In my experience, artificial empathy gets | detected quite quickly, by the types of folks we manage (smart | ones). | | But this should not be considered just an "Apple" problem. It | happens _everywhere_ , and, unlike in the movies, where the | villain always gets their comeuppance, the perpetrators often | thrive, establishing ugly corporate environments. | | Sadly, their bosses are often quite aware of how bad they are, | but they "get results," and results are the bottom line. | sumthinprofound wrote: | As a hiring manager, I would never bring on an employee to | scapegoat them. I had the experience, once, where I felt the VP | of Operations was waiting for me to fail instead of supporting | my success. I chalked it up to bad leadership on her part which | threatened my ability to achieve the goals I was tasked with. | Guess what? No one cares. Part of the pathway to success is to | be able to navigate around such obstacles. It took me two years | to build up trust with her and turn it into a productive | relationship. As a manager, I learned a lot about what _not_ to | do by watching her, which was a pretty invaluable lesson. | KaiserPro wrote: | At a company that has secrecy and "jobsian" leadership at its | core, it's not difficult to believe that this kind of stuff | happens. | | The question that's more important: is it common, and is it an | accepted tradeoff in the company culture. | | To those that are expressing disbelief that this happened: even | if half of it is made up, its still unacceptable. The reason to | not ignore this is that one day, this superteam of arsehole might | be in your life. | gjvc wrote: | I hope he/she goes full-on public with this. | uselessemployee wrote: | I believe this particular team was a "Forgotten" team as in the | Forgotten Employee | (https://sites.google.com/site/forgottenemployee/), or "bullshit | jobs team". | | I probably will never truly understand the sufferings and misery | of the author. However, the author perhaps was expecting the | environment to be challenging in a positive way, with interesting | work and motivated colleagues. Unfortunately for the author, the | team was complete opposite of it. Recognizing such environments | is also a valuable office skill, because then you can decide for | yourself if you would like to basically do nothing alongside the | team or leave for greener pastures. Being new to the team and | trying to make a positive change immediately will only create | resistance from the peers and may lead to abuse described in the | article. | | Paradoxically, doing nothing and being conformant with the team | nature would have led to positive reviews and much, much less | overall misery. | Lammy wrote: | I'm very sorry to read about your experience and have seen | similar stories play out at other "top" tier companies, including | once myself. I thought this paragraph really stood out in your | post: | | "This is while the rest of the team were taking weeks and months | to complete a task that takes an hour, were on vacation or just | out of office or out of touch. The time they were out of office | was more than 2 months in one year!" | | Sounds like you were perceived as a threat to the career | stability of people who have been there a long time, have figured | out how to coast, and don't want a spotlight shone on their | general area. This is not intended to be a justification of any | part of what you experienced, but this does sound like it wasn't | all personal. | timvisee wrote: | This is horrendous. | | Thanks for sharing your story in such detail. I hope you'll be | doing well. | mistrial9 wrote: | I worked at Apple Computer long ago and overall, was abused for | labor, including no December vacation, expected overtime, and | getting me to design the project t-shirt and then not letting me | have two of them for my trouble (insult). I was young and dealt | with it. I have moved on. I am not surprised by this article. | andrewmcwatters wrote: | For anyone experiencing workplace harassment, this article is a | great example of what not to do. | | Instead, document everything happening to you with evidence, | speak with HR about incidents as they arise, and if they don't | take action, seek legal counsel. | | Doing anything else will paint you in a bad light. | smoldesu wrote: | It seems like that's what she was doing? At the end, she | mentions that she has documented these events, and is asking | Apple to step forward now and take responsibility or she'll | take it to the press. | zcw100 wrote: | You've clearly never had this happen to you. Go ahead, document | everything, it's not going to matter. That's not how this | works. If you do that they'll either say, "Ok, I see what | you've got there. But that's not what we're here to discuss. | We're here to discuss your negative attitude" or they can look | at your documentation and say, "So what were you charging the | time you were doing all this documentation to?", or, "So this | is why you're not getting your work done. You're spending all | this time on this paranoid documentation instead of doing your | work". | | Go to HR? Are you kidding me? First, HR is not your friend. | They're there to protect the company. Perhaps sometimes your | interests align with the company but that's just an accident. | Second, there is no way these people are engaging in abusive | behavior without HR having their backs so going to HR just | risks exposing HR to accusations of abuse so now you've got an | even bigger target on your back. | asveikau wrote: | > First, HR is not your friend. They're there to protect the | company. | | This is absolutely correct. | | However the next sentence reveals a curious mis-alignment in | our culture at large: | | > Perhaps sometimes your interests align with the company but | that's just an accident. | | It is _absolutely_ in the interest of the company to not | treat people like shit, from multiple vantage points ranging | from selfishly not wanting to be embarrassed by their own | misconduct, to more altruistic moral obligation. If the | company does not believe that, they are mistaken and foolish, | prioritizing perceived short term gain over the right thing | to do. Unfortunately, this particular brand of short- | sightedness is the norm and our cultural expectation. | andrewmcwatters wrote: | I have. I don't know why you presume to know my work history. | The fact that I can provide succinct actionable advise on the | matter should be evidence in itself. You don't need to tell | people you're documenting events. Do I need to spell that out | for you? | | Where I live, employment is "at-will," so it would be good to | establish acting in good faith first--taking an issue to HR-- | before taking legal action. | meekrohprocess wrote: | I think they mean that you should document everything, then | express your concerns to HR in a non-confrontational way, | then quietly bring your documentation to a lawyer if nothing | changes. | | The documentation is your "plan B" which HR doesn't need to | know about. | PragmaticPulp wrote: | Documenting everything is good advice, but it can give | false hope to people in these situations. Hiring a lawyer | is never as easy, cheap, or as quick as it sounds from | internet comments. | | It's easy to armchair quarterback these situations and talk | about hypothetically lawyering up, but what's the endgame? | Suing your company won't suddenly convert a toxic job into | a happy job, regardless of the outcome. Settlements, if | they ever arrive, are rarely significant enough to make a | financial difference unless someone has a truly home-run | protected class harassment case with hard evidence (not | just verbal conversations recited from memory). | | Good lawyers won't take cases that don't appear winnable | from the start. However, there are plenty of bad lawyers | who will happily give people false hope about their chances | and then bill as much as they can get away with before the | client gives up. | | "Plan B" should always be to find another job ASAP, if | possible. (Not easy in the author's case). | gamblor956 wrote: | _Good lawyers won 't take cases that don't appear | winnable from the start._ | | Very false. Generally, the difference between a good | lawyer and a bad lawyer is that the good lawyer will | counsel the client about the chances of _not_ winning the | case, especially after discovery has concluded, while a | bad lawyer won 't. | | If the the winnability of a case was apparent at the | start, _there wouldn 't be a case_ as the parties would | settle before a formal lawsuit was filed. This happens | very frequently, especially for labor cases where the | employee has documented instances of harassment. | | A lot of cases that appear to be "winnable" at the | beginning turn out not to be winnable based on evidence | that becomes available during discovery, and a lot of | cases that didn't appear to be winnable turn out to be | slam dunks after discovery. Most of the landmark cases | today were cases that didn't appear "winnable" at the | start (see, e.g., the DuPont and Erin Brokovich cases). | | Moreover, for most cases of this type (and generally for | almost all civil cases involving individual torts), | lawyers work on a contingency basis for plaintiffs, so | they only get paid if they win. The only lawyers that | won't handle civil torts for individual clients on a | contingency basis are the bad ones who don't expect to | win, or the truly amazing ones that charge fixed or | hourly fees because they're so good that they can resolve | the case without doing the amount of work that would | justify a 30% or 40% fee. | meekrohprocess wrote: | Yeah. It's always a bad situation, and really the best we | can do is empathise when people have to go through it. | | Voting with your feet is usually the best policy, but | people with visa issues have an especially hard time with | that. Sadly, asking our representatives for visa reforms | to avoid putting people in indentured positions doesn't | seem to accomplish much. | | And some people will choose to demand justice even when | it isn't the best move for their career or personal | lives. I don't think it's right to admonish that. | andrewmcwatters wrote: | Yes. | bdowling wrote: | > Go to HR? Are you kidding me? First, HR is not your friend. | | The purpose of going to HR is so that the employee's attorney | can later show that the company (1) had actual knowledge of | the abuse and (2) subsequently did nothing. | [deleted] | alpb wrote: | You're absolutely correct but missing out on a major point. If | you are an immigrant, especially on a soon-expiring visa, | especially from a country with export restrictions (I'm | guessing Iran), you are unlikely to pursue a legal battle. Most | likely you won't even be able to attend to any court hearings | on time. | | This is also why many immigrants on H1b and OPT visas at FAANGM | companies (often their first job) bow down to abuse, get their | work done, and do their time until they receive a Green Card so | they can freely roam the job market. | tooltower wrote: | This person was not a US citizen, and needed to remain on the | only path to a green card. Your options feel more limiting when | that happens. They clearly didn't want to rattle the cage. | andrewmcwatters wrote: | Attorneys will happily take your money and fight for you. Use | what options you have. | xvector wrote: | This is easy to say but very difficult to actually do. | Immigrants are typically more desperate and companies take | advantage of that. | bdowling wrote: | > Immigrants are typically more desperate and companies | take advantage of that. | | An immigrant non-citizen employee who is harmed by an | employer has just as much of a right to sue the employer | as a non-citizen employee. | specialist wrote: | IDK. I've tried it every which way. None have worked out well | for me. | | Me now thinks only winning move is to suck it up while finding | a new gig. For H1B prisoners like this OP, well, it's tough to | win a rigged game. | | The core problem, IMHO, is not having a baseline model for what | good management looks like. | | In my 30s, I finally stumbled into a high mutual trust | situation. It was heaven. We got so much done, had so much fun. | | Once you get a taste of trust, it's hard to suspend disbelief, | kinda ruins you for future relationships. | | After earning my PhD in failure, I'm still no wiser, have no | prescriptive advice. | | The only "skill" I got was tuning my spidey sense. | sdoering wrote: | I hear you. I stumbled into a situation of high mutual trust | as well. And I saw it go down the drain over few years. | | One is burned after experiencing what work could be like. But | what to do - I have so no idea. | Apocryphon wrote: | Doesn't exactly work when HR is toothless and one is seeking | legal action against literally the richest company in the world | and already inundated in lawsuits. Not to mention the author | was on a student OPT visa- how is someone being sponsored by a | company going to risk their status by suing that company? | tinus_hn wrote: | The flip side is that Apple cannot afford to lose such a case | because it would shine a very dark light on them. | | If you have anywhere near a solid case they will probably | settle for a handsome amount. | Apocryphon wrote: | Apple is constantly being sued at all times. I recall a | manager saying that they could not delete any work emails | because of possible subpoena orders. Most cases likely get | lost among it all, and get no outside publicity. | onepointsixC wrote: | Even if she did, would she have been able to even stay while | the lawsuit plays out over months to years? Unlikely. | aspaceman wrote: | There's nothing to do. Documenting wouldn't help. | | Criticizing them is the exact type of navel gazing commentary I | hate about this place. You must think you're oh so intelligent. | You read a Reddit comment that said to make sure to document | and email everything and now you'll pompously make that comment | under anything. You're not actually helping. | | "You see Oedipus, if you had only asked that man if he was | Laius before killing them for attacking you, none of this would | have ever happened." Tragedy is about empathy and shared | experience, not an instructional guide for how to live life. | PragmaticPulp wrote: | In Part 3 the author explains attempts to schedule a meeting | with HR: | | > I was worried and I scheduled a meeting with HR and described | what had happened. | | It's easy to armchair quarterback these accounts from the | internet, but let's not pretend it's as simple as walking over | to HR and then calling up a lawyer who will take your case for | free. These cases are much harder to win than the internet | would suggest, especially when much of the claimed harassment | (threatening to punch the author, joking about deportation | threats) occurred verbally. | praptak wrote: | Seek legal advice BEFORE speaking to HR. Seriously. If you are | at the "document everything" stage, it's not the time to speak | to HR. | CivBase wrote: | According to the article, the person was documenting things. | They even included a picture of a meeting invite. They also | went to HR many times. | | Only thing they didn't do was seek legal council, but that's | probably a hard step to take when you're on a work visa - | especially when Apple is your legal opponent. | bdowling wrote: | > ... especially when Apple is your legal opponent. | | If the facts are on the employee's side, then many lawyers | would take such a case on contingency because Apple (or any | large, successful company) has very deep pockets to pay a | judgment or settlement. | | Conversely, finding a lawyer to sue a small employer on | contingency would be more difficult because the small | employer could declare bankruptcy, making collecting a | judgment difficult or impossible. | alpb wrote: | I am reading through this and I bet my 200$ that this person's | manager/team was primarily white and therefore this person has | faced severe racism and bullying as a result of their race: | | > I had joined Apple on a student OPT visa | | > I was constantly being excluded from work meetings and events. | There were meetings that I would be the only one who was not | invited | | > my manager [...] started laughing and making fun of my last | name | | > My manager was giving indirect negative feedback through the | iBuddy rather than speaking with me | | > I would enter the meetings and they would stop talking and make | really strange gestures. I was ignored, ridiculed and attacked in | the team meetings | | > "You escaped a war zone; it is obvious you have many mental | problems." | | > "My husband worked for FBI and I can get you deported on a | cargo boat if I want." | | Sounds like a bunch of bully high schoolers that never mentally | graduated from high school. | | I also would like to point out that this post is ranked way lower | than it deserves on HN homepage, despite having higher points and | shorter time than many of the posts above it. That's quite | unfair. It dropped from #1 to #7 within an hour. | jldugger wrote: | > I am reading through this and I bet my 200$ that this | person's manager/team was primarily white and therefore this | person has faced severe racism and bullying as a result of | their race | | I can see why you'd think that, but don't you think it's just | as likely that the manager was a high caste Hindu? It seems in | poor taste to speculate. | geodel wrote: | > .. likely that the manager was a high caste Hindu? | | Good point. I'd say with critical race or caste theory in | fashion if atrocity happened perpetrator is either white male | in US or upper caste hindu male in India. Any other case | would be called deflection from 'real' issues. | worker767424 wrote: | But also | | > the HR lady looked at the evidence of all the listed issues | and concluded that the iBuddy just does not know how to speak | English | | I also suspected it's a clique of a single race, but I went | through all the normal ones (white, Mandarin Chinese, Indian), | and nothing fit. | [deleted] | jariel wrote: | What's shocking is the level of effort the manager put in to | being an asshole. | | That is some serious psychological issue right there. | | The victim also seems to be in a very bad emotional state wherein | they may interpret things poorly as well, I wonder what the other | side of the story was? There's enough there that I don't doubt | bad behaviour, but there's also some odd points in there - if | they asked her to 'resign' then that's actually a polite way of | being fired. Why didn't they just fire her? Seems odd. | | That would make a fun case to look into. | | Finally: why do Senior Directors and VPs accept this? What kind | of VP wants this kind of garbage going on under them? Why not | dump the manager? Odd. | tokamak-teapot wrote: | There are areas like this in every company, from 8 person | businesses to large corporates. | | For those who find themselves in one, the biggest stress comes | from the fact it's hard to leave. The abusers know this, of | course, and they know that the more abuse they pile on, the | harder it gets to leave. | | There is no easy answer, but I've seen it done to many people and | those who've come out of it okay are those who just left. They | had to get another job, yes, but in many cases the company where | the abuse occurred is no longer having fun when the victim | leaves, so they'll just respond to a reference request with 'yes | they worked here from X to Y with this title' and you'll never | have to deal with them again. | ljm wrote: | This is a sad story not only because of just how toxic that | team/department was, bur also because it sounds exactly like | one where you're set up to fail the moment it's decided you're | placed there. | | The 'colleagues' in this story sound like they got themselves | into a cushy position where they could coast off of the hard | work and hopefulness of a new hire, drain them to the point of | complete burnout, and then either fire them or let constructive | dismissal take its course while they wait for fresh meat. | | The things a group of nasty individuals can do when put | together is truly saddening, and I hope the author of this post | finds a better job where they are treated as a human being. | kirstenbirgit wrote: | I really feel bad for this person. It seems like they are used to | another workplace culture than the secretive and strict culture | of Apple, and they might have committed some social faux pas | which tainted their reputation, leading to sabotage from their | teammates. Of course that doesn't excuse their behavior. | | Additionally, I really hope that they now have learnt to separate | themselves emotionally from their workplace. I know that it | might've been a stressful (e.g. visa issues), but one should | never let themselves get to a point where they cry about a | workplace issue in their Christmas/NYE break. It's just a job, | after all. | xyst wrote: | stuff like this needs to be taken to court - air out the laundry | of the employer and the public will truly see the evil side of | some of the greediest corporations. | markvdb wrote: | This kind of story is why your first priority when you start | earning a salary should be to save up some f __k you money. | | That should be about ten times easier on a software developer | salary than on anything else, so consider yourself lucky. | tdhz77 wrote: | I must try and understand my bias towards certain tech companies. | When somebody says something bad about Facebook I instantly | believe, but for some reason I had to really dig into this Apple | engineer and it took me longer to believe them. Truth is harder | to discern than I had thought. | xenihn wrote: | I personally believe smaller companies and huge companies will | be more prone to this. There's less accountability and ability | to monitor and punish abuse and toxicity towards both extremes. | oblio wrote: | I've been bashing Apple about BatteryGate a few times. You | know, where they hid information from their customers in a way | that benefitted their sales. They were sued and they settled. | Which is basically admitting guilt, as these lawsuits are never | lost by corporations (they either drag them out forever or if | there too afraid of what losing implies, they settle). | | Each time I'm downvoted. | | The Apple Shiny Aluminum Corporate Distortion Field. | [deleted] | worker767424 wrote: | Batterygate looks bad, but the technical reason of the | battery not being able to supply enough current for the CPU | to run at full speed without crashing makes sense, so I think | it's mostly a case of communicating the change poorly. | oblio wrote: | There we go again :-) | | It's called plausible deniability. They're not stupid. | | Why would we ever trust the messaging of a company that: | | 1. Has removed the headphone jack claiming there wasn't | enough room inside the phone for it. | | 2. While "accidentally" deciding to sell a $150 pair of | wireless earbuds just as they removed the previous | accessory. | | 3. Now has removed the charger, claiming that they want to | reduce pollution. | | 4. While almost all their equipment is not reparable (which | is much, much worse for the environment!). | | 5. And also "accidentally" introducing a $40 wireless | charger just as they removed the old charger from the box. | | Ad nauseam. | | Which one is more likely? | | 1. They had an internal meeting where they had to choose | between | | A) shut up and have people replace their phones, so more | $$$ | | B) say something, deal with angry customers, best case | scenario make $0, worst case scenario have to spend some | $$$ | | and they chose A), cause, you know, corporation + $$$. | | 2. They couldn't figure out how to communicate the issue | and its trade-offs correctly? The company that invests | probably billions in carefully designed marketing. | | Oh, and assuming you're right. | | Why are they losing the lawsuit? Why do they have to pay | tens and even hundreds of millions of dollars? Why are they | being sued in Europe, too? | | It's the third time I'm having the same discussion here :-) | | Apple Shiny Aluminum Distortion Field, I'm telling ya! | valuearb wrote: | Maybe because after every paragraph you ask yourself, why | didn't they just fire them? They could have done it at any | point. | opportune wrote: | At most big companies firing people is a lengthy process. | Also firing someone under 12 months into their first "real" | job after graduating looks very bad. | ghaff wrote: | It's hard from an HR perspective and it's something that a | lot of managers just don't want to have to deal with. I | remember in a former life, a number of problem people--not | ill-intentioned but just couldn't do their jobs--who only | got forced out as part of one or the other layoffs that | happened over the years. | KaiserPro wrote: | partly its a pain in the arse to fire someone, but also its | useful to have a scapegoat about to blame. Also if I take the | story at face value, I think there is some level of enjoyment | they took in tormenting the OP | ma2rten wrote: | In my mind the reputation of Facebook is that it's more | employee friendly and customer hostile, but Apple is more | employee hostile (thinking about Steve Jobs stories) and | customer friendly. | abhishekjha wrote: | In what way is apple customer friendly? Definitely not in the | fixing broken devices way. The hostility is across the board. | geodel wrote: | Which of your device did they break? | totallypear wrote: | _new throwaway_ | | I think what this person missed was that the iBuddy was their | real manager all along. And once it became clear that the person | would not cooperate with the iBuddy, they became the "problem | employee" and were railroaded out. | | Not justifying the abuse. They should have explained more clearly | what was happening or transferred. It's also always more | difficult when there are cultural and language barriers; they | needed to take a more generous approach and explain things. And | instead, they seem to have decided in the first couple days that | they weren't going to give this person any slack. | | I was hired in similar circumstances. I replaced someone who was | fired. I had an "informal" manager, who ghostwrote my reviews and | did everything my real manager would. Eventually my real manager | was fired and the iBuddy became a manager of a new politically | favored team. | | It also looks like this person was hired on directly to a secret | project. That's a really rough way to start at Apple. That may | explain why they didn't give any slack and why they were really | cagey with giving them access to project resources. It also | sounds like the project was not going well, which also removes | room for error. | | They must have gotten a bad first impression and that spiraled | into a negative feedback loop, since no-one was helping this | person into the culture or explain what they were doing wrong. | For example, when the real manager got back from vacation, they | probably heard bad things from the iBuddy about this person's | first couple days. And rather than trying to course correct, the | real manager solidified the idea that this person is dangerous to | the project and may cause problems for them. Again, this person | was being turned into the "troublemaker employee" unnecessarily. | | I can also corroborate the clique-iness. Retention is better at | Apple than other companies (ie. people work there longer on | average than other companies). And my experience is that combined | with the secret projects and avoiding the bureaucracy is that you | learn who will cooperate to get things done and who wont. And it | is critical to your success to only work with people who | cooperate and to avoid or even sabotage people who won't. | | There were some other faux-pas here and there that definitely | didn't help things. The author seems to have reached out to | people without consulting the iBuddy or their manager. That's a | huge no-no and again explains why they were on the shitlist. | Also, they refused to hand over data citing GDPR. That was | another bad call. The author was right to bring up GDPR and | explain that they were in violation. But they should not have | refused to give up the data. They may be correct on the merits, | but it's a death sentence to them personally. Once management | decides, you shouldn't be surprised if your reviews / employement | is impacted for resisting, even if you are morally right. | | So again, not excusing the abuse. What happened to the author was | terrible and unnecessary. Some Apple specific stuff contributed | to it: the high stakes secrecy, clique-iness, and informal power | structures. But it sounds like this person also was not familiar | with corporate politics and made a lot of faux-pas. With better | management, they could have been taught how to navigate Apple's | culture. | zepto wrote: | I find this entirely believable. | | Not because I think it's common at Apple in particular, but | because it's common in companies of almost any size and in almost | any industry. | | It _should_ be better at Apple. They do in fact lead in many | areas of improving corporate behavior, but I have actually _never | heard of them leading in this area_ , and everyone I know who has | worked there makes it sound little different other than the scale | of what you work on and the pay, from any other corporation. | | It's one of the reasons I have never seriously thought of working | for Apple myself. | | I hope Tim Cook reads this and takes it seriously. | Nokinside wrote: | Treatment described is is just small step towards workspace | equality. Apple lobbies against Uighur forced labor bill, so they | should start treating employees in the US much worse, not better. | draw_down wrote: | Come on | magicfractal wrote: | it's very sad, this is clearly someone that has suffered a lot of | trauma and abuse and feels completely powerless. Imo, we're | seeing what the US immigration system does to folks, all labor | protection laws are useless if you have one month to leave the | country after losing your job. | | My heart goes to you anon! Don't think that your career is over! | There's many other places in the world you can start afresh and | have great quality of living and better protections such as | Europe and Canada. | sgustard wrote: | I worked at Apple decades ago before Next and the return of | Steve. It was glorious, fun, respectful, creative and bubbling | with energy. Of course, it was nothing like the juggernaut of | today. It was an upstart democracy, messy and sublime; now it's | China: authoritarian and no patience for dissent. | coldtea wrote: | > _If Apple refuse to take actions, I will interview with major | media outlets describing the experience in more details and I | will release a list of all individuals involved from senior | management to the HR director and all the evidence as public | record._ | | I'd say go for it. | | I like Apple products (most of them), but this is nuts, and those | people must be punished, up to the level that allowed it. | | Unfortunately golden parachutes mean that certain levels and | above will just get a repositioning and laught it off at worst... | specialist wrote: | I want someone to train an AI with organizational psychology | metrics, to better spot dysfunction and pathology. | | Surely anyone looking at OP's team from afar could spot the | dumpster fire, if only the data were available. | parasubvert wrote: | This would be far more valuable if it weren't anonymous and | didn't have the threat at the end. Cheapens the message. Think of | Susan Fowler with Uber, and why that was so effective. | throwaway_1237 wrote: | I won't reply using my real accounts on HN or Medium for fear | of retaliation by Apple... I think it's still valuable and | entirely understandable. | xenihn wrote: | >A few weeks after the previous incident, I was looking at work | on Radar which my "iBuddy" had copied directly from what I had | done, and I noticed a note under the note section of a hidden | slide on a deck that she had uploaded and it was an indirect | suicide/murder threat. Given the history of the team, I felt | worried sick and stayed home that day from fear of showing up to | work and being harmed. I alerted the senior manager who told the | iBuddy. The "iBuddy" followed up with another email about a child | who was murdered by her parents and was thrown into the river and | a person who had committed suicide by hanging himself. | | My heart breaks for this person. They ended up on a team filled | with people exhibiting borderline personality disorder traits, | entrenched and protected by corporate interests. Literally my | worst nightmare. Compound this with the other factors in this | situation (first job, immigrant status) and it's truly horrible. | I feel so bad for them. | [deleted] | txdv wrote: | > If Apple refuse to take actions, I will interview with major | media outlets describing the experience in more details and I | will release a list of all individuals involved from senior | management to the HR director and all the evidence as public | record. | | Seems like the author is going to expose more details about his | story including names if things do not change at Apple. I just | wonder, how will he know? He is not working at apple any more. | rantwasp wrote: | I don't get it. This person was abused to the moon and back and | al they want is for Apple to "fix" it? How would that even | work. | | I would say: lawyer up and make them pay through the nose. Once | that happens 1) all the people involved in this will get canned | / have a really bad time 2) Apple will put some kind of | measures in place to prevent this kind of abuse. | | Also, hello Apple HR? Wtf are you doing? I understand you give | 0 fcks about the employee, but your job is to protect the | company? Spoiler Alert: by this story existing you have failed | miserably. | Fordec wrote: | There are enough details here that any halfway competent person | in HR can decode who this was with company records in about 20 | minutes. | | If they want this to be quiet, they are very able to reach out. | Or not. | systemvoltage wrote: | Just keep this in mind - Anon stories like this needs to be | verified by a reputable journal, newspaper, etc. Medium or | Twitter doesn't do the due diligence. Nation states can fabricate | this easily. Not saying that is indeed the case, I'm asking | people to stop looking at places like Substack and Medium as a | source of truth, especially Anon posters. | | WSJ did so much diligence with the Theranos story. Years. They've | also released a book explaining what went into their analysis and | how they approached taking down a big dog like Theranos. Not | saying Apple is same as Theronas, mind you; the point is that | newspapers such as WSJ do thorough investigations compared to | some random anon account on Medium. | | I've just become increasingly aware of misinformation after this | the US elections drama. I take everything with a grain of salt. | TedDoesntTalk wrote: | > I take everything with a grain of salt. | | "Trust but verify" --Ronald Reagan | | There used to be a saying, "Don't believe everything you read | on the internet." Somehow it's been forgotten. | | Not saying the article is false or contrived. I'm saying we | just don't know since it's anonymous, and therefore I take it | with a grain of salt. | systemvoltage wrote: | "Trust but verify" - That doesn't work anymore. Western | values are being eroded. Sadly. | | Sounds alarmist but I feel like the west in next decade is | going to have to deal with a lot of "Distrust and ask for | verification". | TedDoesntTalk wrote: | > That doesn't work anymore. Western values are being | eroded. | | If I'm reading the origin of that phrase correctly, it's | actually Russian (not Western) and Reagan borrowed it. | jariel wrote: | Apple is the #1 advertiser in the world, when are you going to | see corporate news really take on corporations? | outside1234 wrote: | I didn't work at Apple, but at Nest Labs, which was essentially | an Apple startup, and this resonates very heavily with me from | the abuse I received directly from Tony Fadell for a full year -- | mostly essentially around protecting my team from systematic | overwork. | | I have had almost a half decade to put it behind me and have | perspective on it, and it made a better manager. | | But the other lesson from this is also that if this starts | happening -- drop everything and find a new job -- it is not | worth it no matter what. | Apocryphon wrote: | I don't want to engage in amateur sociology, but I have to | wonder that if this is common behavior across ex-Apple orgs (I | do recall reading about how the Nest acquisition has been | bumpy, as the former company had a very un-"Googley" culture), | how much of this is a legacy of the very big impression Steve | Jobs made upon the company, and thus on the people who worked | under him. | | I think exposure to abuse normalizes some of the behaviors of | abuse. So those who were used to that environment might act the | same without a second thought. You see this even with behaviors | that might be relatively harmless like being exceptionally | cynical or critical. | draw_down wrote: | It's very important to understand the worst that can happen in a | situation. If they fire you, ok that will suck and be painful, | but important to maintain perspective. They can't kill you. | | These people and these companies and jobs aren't worth all this. | Stand up for yourself and look out for yourself because nobody | else is going to. ___________________________________________________________________ (page generated 2021-01-01 23:00 UTC)