[HN Gopher] Looks vs. Results: My ugly ad got 150% more clicks t...
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       Looks vs. Results: My ugly ad got 150% more clicks than a
       professional design
        
       Author : gk1
       Score  : 70 points
       Date   : 2021-01-02 12:15 UTC (1 days ago)
        
 (HTM) web link (www.gkogan.co)
 (TXT) w3m dump (www.gkogan.co)
        
       | H8crilA wrote:
       | There were 12 (24) clicks total, you don't even have to use
       | p-value or any other calculation to know that this result means
       | pretty much nothing ...
        
         | boas wrote:
         | p value by Fisher's exact test is 0.007. It's a significant
         | difference.
        
         | joegahona wrote:
         | The author argues in the comments that it's statistically
         | significant: https://www.gkogan.co/blog/looks-vs-
         | results/?r=2#comment-520...
        
           | andreilys wrote:
           | Their argument consists of linking an optimizely screenshot.
           | 
           | 12 vs 24 clicks is not significant, it could've gone either
           | way. Also given this minuscule sample, it's easy to conduct
           | p-hacking to get the desired outcome
        
             | jonex wrote:
             | Could you explain the calculations that lead to the claim
             | that the result is not significant? From what I can tell,
             | if we assume that clicking the ad is a weighted binary
             | variable, eg. what is modelled as a "proportional
             | distribution" there's a statistically significant
             | difference between the two results. It's even pretty strong
             | at P=0.006 (per https://epitools.ausvet.com.au/ztesttwo),
             | but I might be missing something?
             | 
             | In other words, if I'm doing the math right, for him to
             | p-hack this by rerunning the experiment in the case of no
             | difference, he'd have to run it more than 100 times to get
             | a 50% chance of getting as good or better significance.
             | 
             | There's of course plenty of other things that could be
             | wrong outside of the simple statistical test, he could be
             | making the numbers up, the groups might not be properly
             | randomized etc.
        
             | throwaway2245 wrote:
             | It _is absolutely_ 'significant' for the usual statistical
             | meaning, p<0.05.
        
         | xmichael0 wrote:
         | Thank you for commenting, I am rather annoyed I spent the time
         | to read this... The author waisted everyone and his time.
        
         | whimsicalism wrote:
         | Ah yes, the brilliant "reject a priori" inference strategy in
         | the wild.
         | 
         | It's a statistically significant difference.
        
         | NationalPark wrote:
         | I'm not sure the author really understands the math (from his
         | comments) but he's right that it's significant, where
         | significant means "I am at least 95% confident that the
         | observed improvement is caused by this change". The test is
         | fine (assuming he didn't just check the results every day until
         | he found one that would make for a fun blog post).
         | 
         | The reason it feels intuitively broken is because the
         | conversion rate is so low. But there were about 10k impressions
         | in his test.
        
           | canjobear wrote:
           | That's not what significance means.
        
             | NationalPark wrote:
             | I mean... yes it is? 95% confidence in an effect is what
             | most people mean when they say "statistically significant".
        
         | throwaway2245 wrote:
         | It depends.
         | 
         | The fact that it has a significant p-value is interesting, but
         | the lack of information about how the author decided when to
         | stop is suggestive of p-hacking (i.e. we don't know how many
         | screenshots were taken, but we understand that the author
         | posted only the most favourable one)
        
         | bpodgursky wrote:
         | In the real world, we often have to work on a "preponderance of
         | evidence" standard to actually get things done.
         | 
         | Especially if the second option is cheaper and faster, there's
         | IMO no bayesian prior that the professional ad being better
         | (the null hypothesis) is true.
         | 
         | So... seems like useful data to me.
        
           | Tinyyy wrote:
           | I think there can be prior that a professional looking ad can
           | generate more clicks. Your argument shows a lack of
           | statistical understanding - conditional on this data, the
           | Bayesian approach would be to update the prior (whether A is
           | better, or they're equally as good) with the data collected.
           | With such a small dataset, you might end up with a belief
           | that there's a 60% probability that B is better than A, but
           | that's not significant enough to conclude that B is in fact
           | better than A, as you still have a lot of uncertainty.
           | 
           | With a prior that A is superior, you may still end up
           | believing that A > B after updating, because there's just so
           | little data.
        
             | mlyle wrote:
             | Yes, but the significance is high here; it's a pretty
             | (un)lucky outcome to get if A and B are equivalent, let
             | alone if A is better than B.
        
         | mlyle wrote:
         | When I calculate a p value, it looks like p<0.01.
         | 
         | That seems like a highly significant result to me...
        
         | contravariant wrote:
         | Well, with low probability events you can go a bit further with
         | your back of the envelop calculations, because that means
         | they're more or less Poisson distributed. The average is
         | somewhere around 16 so that gives a standard deviation of 4.
         | 
         | So there's about 3 standard deviations between the two, this
         | sounds like quite a bit but really means they're both 1.5
         | standard deviations from the supposed mean. Which is, not
         | great, though it might pass some of the weaker statistical
         | tests.
         | 
         | Now you should actually weight the values by the total number
         | of impressions in which case you might get a slightly higher
         | significance since the one with 12 clicks was seen by more
         | people.
         | 
         | So on the balance you should be wondering what you're paying
         | the graphic designer for, but perhaps not start a new career
         | designing low-budget adds.
        
           | whimsicalism wrote:
           | Fisher's exact test p-value of 0.007 is pretty decent, not
           | "not great."
        
       | [deleted]
        
       | cabaalis wrote:
       | The first thing I read on the hand drawn version was "free
       | guide". In the "professional" version, my mind glossed over those
       | words completely. I don't know why, other than maybe the pretty
       | pictures at the bottom pulled my eye away.
       | 
       | I'll click on free.
        
       | anonytrary wrote:
       | Option A doesn't stand out. It just looks like "another ad" or
       | another component on a website. Stand out.
        
       | insickness wrote:
       | It's old news that in copywriting, copy with some misspellings
       | typically performs better. While you may lose some who see the ad
       | as less trustful, people respond to ads that make them feel like
       | they've discovered something secret, new or underground.
        
       | bichiliad wrote:
       | Ignoring the other points about bounce rate, brand identity, and
       | statistical significance for a second, I think an aspect that's
       | missed a lot is that good design accomplishes a goal. The hand-
       | drawn ad, by this definition, stands out more than the "well-
       | designed" one just by virtue of being visually distinct. Asking a
       | firm to help you design an ad capaign should involve iteration,
       | testing, and refinement as different ideas are tested on your
       | audience. If you ask a firm to take some words and make them look
       | good you're missing out on most of the design process.
        
       | solarkraft wrote:
       | It does look very _different_ and thus inspires curiosity. But it
       | wouldn 't exactly inspire _trust_ in me.
        
       | Puts wrote:
       | Making people click is not the problem. People follow garbage
       | click-bait links all the time. Design is not just about "making
       | things look nice". It's just as much about creating identity.
       | What does it matter if you bring users to your site if it's the
       | wrong kind that does not convert to real customers? Seems like
       | there's a particular type of business leaders that thinks
       | marketing is just a numbers game.
        
         | joegahona wrote:
         | Yeah exactly, another thing he could've done is put a girl in a
         | bikini or a gross pic of toenails, a la Outbrain. That'll get
         | people to click more than a "normal" ad but only the hackiest
         | of hacks thinks that's the ultimate goal.
        
           | ppeetteerr wrote:
           | It worked for godaddy...
        
       | MattGaiser wrote:
       | The hand drawn one seems more authentic.
        
       | jonnycomputer wrote:
       | Hand drawn one was easier to read, and had fewer distractions. It
       | also looked like what a manager might scribble down in their
       | notes during a meeting.
        
       | [deleted]
        
       | 0_gravitas wrote:
       | We see this very often at where I work as well
        
       | chiefalchemist wrote:
       | > An ad that took me 15 seconds to create had a 2.5x better
       | clickthrough rate than one done by a paid designer. If this were
       | an actual campaign it would mean 2.5x more sales leads or user
       | signups at a lower acquisition cost, on top of shipping faster
       | with less overhead.
       | 
       | That is a false assumption.
       | 
       | Not all clickers are equal.
       | 
       | Not all leads are equal.
       | 
       | More is not necessarily better.
       | 
       | Better is better. Full stop.
        
       | cblconfederate wrote:
       | Digital ads used to be noticeable (because flash and gifs).
       | Google and fb ads are bland and don't stick out, and you don't
       | even have an option. I wonder how advertisers missed this bit,
       | novelty used to be the desired goal in old media advertising.
        
       | aaronbrethorst wrote:
       | I find the paid-for design to be uninteresting and unattractive.
       | If you were to ask me what I'd find when I clicked through, I
       | would say that it's likely I'd be asked to sign up for a low-
       | quality mailing list to receive a bland white paper.
       | 
       | The scribble version is, at least, novel. Still probably wouldn't
       | click through, but at least it would grab my attention for a
       | moment.
        
         | amelius wrote:
         | Yeah but the scribble version wears off faster, when everybody
         | else starts copying the trick.
        
           | aaronbrethorst wrote:
           | Would I rather:
           | 
           | Use a design that costs me money to produce and doesn't work,
           | or...
           | 
           | Use a design that does not cost me to produce and _does_
           | work, and then find something new to do when the novelty
           | wears off?
           | 
           | Not a tough call for me.
        
             | amelius wrote:
             | Sure, but that doesn't make the article's outcome
             | universally true.
        
         | throwaway2245 wrote:
         | The ugly scribble design is simply better design - using better
         | design principles.
         | 
         | It communicates the useful part (in particular, the "call to
         | action") clearly and instantly, without distraction.
         | 
         | There's more going into this than just the concept of writing
         | on paper.
        
       | xupybd wrote:
       | Ugly can be good advertising. Just have a look at
       | https://lingscars.com
       | 
       | Very ugly site, but impossible to forget that branding. It's my
       | understanding they do very well.
        
         | andai wrote:
         | Looks just like the stuff I find in my (physical) mailbox.
         | 
         | A lot of Indian websites look like this too (like paper
         | advertising leaflets).
        
       | Ayraa wrote:
       | What was the bounce rate, avg visit time and conversion rate
       | (email signup) between people who came from the non-designed vs.
       | designed ad though?
       | 
       | A higher clickthrough rate isn't necessarily better if more of
       | the people who came from the non-designed ad didn't do much or
       | anything on the page and mostly clicked out of curiosity.
        
       | daniellarusso wrote:
       | My best performing ads have been black backgrounds with white
       | text, no grayscale.
        
         | amelius wrote:
         | If you target hackers, try black backgrounds and green text.
        
       | bdcravens wrote:
       | The professional "design" is too busy and noisy, distracting me
       | from title. The call to action is tiny. The "ugly" design
       | increases the lettering to a larger % of the total graphic. A
       | design with these changes, and graphics that are a better
       | abstraction for the message, would likely perform much better.
       | (tl;dr pretty design != good design)
        
       | ben174 wrote:
       | This might simply be performing better due to shock factor. I'd
       | be interested in seeing how these ads would perform if they
       | weren't a novelty.
        
         | anonytrary wrote:
         | That's the entire point.
        
       | Ayesh wrote:
       | Ad blindness is real. The "professional" ad is a text book
       | corporate ad that people often ignore.
        
         | Finnucane wrote:
         | It looks like the party invite email that you get from HR to
         | tell you there's leftover pizza in the break room.
        
         | notahacker wrote:
         | Probably worse than most textbook corporate ads: the 'free
         | guide' and 'read more' are too small to catch the eye, and the
         | title is boring and generic even so even the sort of person
         | that reads ads and is in the target audience might pass.
         | Unsurprising the novelty ad performs better, but a better
         | conventional one might too.
        
       | christiansakai wrote:
       | Out of novelty.
        
       | masonlee wrote:
       | This reminds me of "the most popular reddit ad ever" the "Magic
       | Internet Money" MS Paint wizard.
       | 
       | https://medium.com/@paulbars/magic-internet-money-how-a-redd...
        
       | fossuser wrote:
       | I'd wonder about click through vs. conversion and if there's a
       | difference there.
       | 
       | Might just be because of novelty factor, but also may be tricking
       | less sophisticated users because it looks different and those
       | users may be less likely to convert.
       | 
       | It'd be interesting to see conversion results too.
        
         | glangdale wrote:
         | Yes, had the same thought. The hand-drawn one is unusual. If
         | this strategy proliferated then it might well stop working,
         | losing the novelty effect.
        
           | corysama wrote:
           | I've seen variations of this article before. It's the
           | novelty. "That's different... What would someone pay real
           | money to advertise with something that looks so cheap and
           | crappy? Click."
        
       | ppeetteerr wrote:
       | I've read somewhere that porn ads and political ads perform
       | better when they don't look professionally made. If I were a
       | publisher, I would be very selective about the quality of the ads
       | being displayed. I would also be in the minority since even CNN
       | has ugly ads at the bottom of every article ("You won't believe
       | what she looks like today!")
        
       | biolurker1 wrote:
       | I mean of you put a foto of an ass people would click to see wtf
       | is going on but would never subscribe or buy software etc.
       | Meaningless post really
        
         | ClumsyPilot wrote:
         | Are you sure they wouldn't? I am not.
         | 
         | Some donkeys look cute
        
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