[HN Gopher] Facebook buying ads for Messenger to be top result w...
       ___________________________________________________________________
        
       Facebook buying ads for Messenger to be top result when you search
       for 'Signal'
        
       Author : ffpip
       Score  : 186 points
       Date   : 2021-01-10 20:29 UTC (2 hours ago)
        
 (HTM) web link (twitter.com)
 (TXT) w3m dump (twitter.com)
        
       | leoplct wrote:
       | I wonder why not using a chat based on BitTorrent protocol?
        
       | christiansakai wrote:
       | We are seeing the end of life of Facebook. After Apple, now this.
       | This company is gasping for life.
        
       | rajman187 wrote:
       | Interestingly I see an ad for Tiktok when I search for WhatsApp
        
       | annadane wrote:
       | Fuck you, Facebook.
       | 
       | Edit: Don't flag me. Fuck you too. It's a perfectly legitimate
       | comment.
        
       | aluminussoma wrote:
       | I click on the ads of products I dislike so that the company gets
       | charged for the ad. If you wanted to inflict the maximum damage,
       | then click on the ad and install the app. Uninstall it later. I
       | think the ad gets charged more as a "conversion".
        
         | jmholla wrote:
         | Sadly with Facebook,you can't be sure they won't install a
         | backdoor application that will reinstall it after you uninstall
         | it. That may just be some phones with Facebook and Messenger
         | preloaded though.
        
           | mcintyre1994 wrote:
           | Yes you can be sure that they're not doing that on iOS.
        
         | drops wrote:
         | If it's a company as big as Facebook, I think those charges are
         | drops in the ocean of their entire revenue, so you waste more
         | of your time and nerves on doing that than the money they lose.
        
         | endymi0n wrote:
         | While you're technically correct, you're also making a
         | conversion right there, which increases your ad relevancy score
         | on most auction driven platforms including Google and --
         | ironically -- Facebook, which in turn leads to this ad actually
         | getting _cheaper_ to run for the advertiser on other customers
         | coming after you.
         | 
         | I'm not in deep enough to tell you whether that's a net loss or
         | benefit, but it's probably close enough to zero...
        
       | fossuser wrote:
       | This is incredibly obnoxious and Apple should ban it.
       | 
       | I've seen it for any popular app - at best it's a tax apple is
       | charging apps to protect themselves by buying ad slots for their
       | own name.
       | 
       | At worst it's an attack on old people.
       | 
       | Whenever I see it I think less of the company trying to
       | manipulate less technical users.
        
       | monokh wrote:
       | This practice is called "Brand bidding" and is actually extremely
       | common among competitors. Occasionally companies will mutually
       | agree to not participate.
       | 
       | It's actually surprising why it's not perceived to be more
       | hostile.
        
         | giarc wrote:
         | Ya this is kind of a non-story. They were probably bidding on
         | 'Signal' prior to this current set of events anyways. And since
         | Signal doesn't appear to be bidding on it's own name, Facebook
         | is probably paying very little for that top spot.
        
         | srfvtgb wrote:
         | I don't know if this is still the case, but for a while the
         | easiest way to get the best deal from Dominoes was to search
         | Google for Pizza Hut with your adblocker turned off.
        
       | jonas21 wrote:
       | It's possible that Facebook isn't intentionally targeting Signal.
       | 
       | When buying App Store ads, the default is to use a "broad match"
       | for the keywords you enter -- i.e. Apple automatically decides
       | what keywords are similar to the keywords you selected and runs
       | your ads against those as well.
       | 
       | It's pretty annoying because there's no way to switch the default
       | -- you have to remember to put your keywords in brackets to
       | disable it -- but probably great for Apple's revenue.
        
       | MKais wrote:
       | Whatsapp displays 404 not found when I send a link to Signal
       | https://www.dropbox.com/s/0t5venwty2oe2re/Screenshot%202021-...
        
         | stabbles wrote:
         | can't reproduce
        
         | godelski wrote:
         | For what it is worth, I cannot reproduce
        
         | srfvtgb wrote:
         | Seems like a pretty blatant antiturst violation if this is
         | happening consistently.
        
           | ve55 wrote:
           | It would be weird that they'd make it display a 404 though.
           | It's possible Signal could be returning that when they see FB
           | perform a request to them for some reason (e.g. want to make
           | sure no metadata leaks to FB).
        
           | MikusR wrote:
           | They are a private service and can do whatever they want.
           | edit: I am just repeating the narrative I have seen on HN the
           | last couple of days.
        
             | mattnewton wrote:
             | Assuming you are referring to the current wave of private
             | censorship in the wake of the storming of the US capitol, I
             | think it's a false equivalence.
             | 
             | Here people are arguing this looks like monopolistic
             | behavior (that the law attempts to make illegal); and there
             | people were arguing for allowing de-platforming (that the
             | law could be read as encouraging to limit the liability of
             | the platform). This analogy erases the nuance that might
             | make one desirable to society and the other undesirable.
        
             | newbie578 wrote:
             | Well played. It is their platform, I don't see a problem in
             | what they are doing. If someone doesn't like it, then use a
             | different one.. (that is the narrative, right?)
        
             | quadrangle wrote:
             | Your comment could be read as suggesting that private
             | companies are above the law.
             | 
             | I assume you mean just "this particular sort of anti-
             | competitive behavior is legal because it's all within their
             | private service".
        
               | godelski wrote:
               | More importantly it would mean the link previews aren't
               | e2ee. ,, _BUT_ '' I cannot reproduce the error.
        
             | folli wrote:
             | Copying my comment from another thread:
             | 
             | I'm getting slightly fatigued with this point of view ("X
             | is a private company and can do what it wants").
             | 
             | If a company reaches a certain size and has a quasi-
             | monopolistic position so that other people or companies
             | depend on it, it starts to have some degree of
             | responsibility towards society that's beyond value
             | maximization for shareholders.
        
             | mhh__ wrote:
             | Unfortunately they operate in the US so they can't
             | 
             | https://youtu.be/gRelVFm7iJE
        
             | fsflover wrote:
             | Not if they are a monopoly.
        
         | firloop wrote:
         | Haven't tried reproducing, but it's possible they just "don't
         | support" this.
         | 
         | Facebook also "doesn't support" these sorts of links (at least
         | to Telegram, Snapchat, others) on Instagram:
         | https://techcrunch.com/2016/03/03/instagram-starts-blocking-...
        
         | JMTQp8lwXL wrote:
         | App linking (URLs that open apps) doesn't work in Messenger.
         | You have to press-and-hold the link, tap "Open in Safari", and
         | then safari will redirect to the app. Terrible UX.
        
       | ericmay wrote:
       | I find this to be a bit strange from a marketing perspective and
       | the cost to run this campaign has to be non-trivial. If someone
       | searches for Signal, what is the likelihood they don't already
       | know what Facebook Messenger is? What is this ad supposed to
       | convince someone of? Like you see the ad after searching for
       | Signal and go "oh I have Facebook Messenger"?
       | 
       | I guess maybe there might be some who don't know about Facebook
       | Messenger and so they heard about this new Signal app and now
       | they see a new chat app that works with Facebook.
       | 
       | I'm sure there's analytics and testing behind the decision to
       | support it.
        
         | Klonoar wrote:
         | FWIW, I can tell you my father goes with whatever's in the ad
         | 99% of the time. It's led to some... interesting... situations
         | to fix.
         | 
         | But there are absolutely people like this, and FB makes money
         | off of them in droves.
        
           | ALittleLight wrote:
           | Users who click on ads are probably the best users to have.
        
         | g_p wrote:
         | I wonder if there's automated ad purchasing going on here,
         | bidding against the keywords of the top app names in relevant
         | categories?
         | 
         | It seems that Facebook bidding on Signal keywords is unlikely
         | to gain them much, as those searching for signal right now are
         | very likely going there expressly to escape from Facebook, and
         | are searching for a specific brand name already.
        
         | JMTQp8lwXL wrote:
         | Facebook has the cash to burn, even if it's a less-than-stellar
         | marketing decision. My guess is this is a short-lived
         | advertising campaign to protect the moat during this heated
         | moment.
        
           | bigiain wrote:
           | Deep down, I hope this has nothing to do with a "marketing
           | decision", and is just a hail-mark "Fuck, look at all the
           | people fleeing WhatsApp since we announced the privacy
           | changes? We have to do _something!_ What're we gonna tell
           | Zuck?".
           | 
           | (Sadly, in spite of the noise in my personal social bubble, I
           | suspect the number of users departing WhatsApp over that is
           | so small it's completely indiscernible from regular churn...)
        
         | marcinzm wrote:
         | Cynically I'm guessing it's for potential new users who have
         | heard of Signal vaguely and inducing brand confusion. "Oh,
         | Signal is part of Facebook Messenger, cool, already have that."
        
           | throwii wrote:
           | New-old word: brand confusion
        
           | hnick wrote:
           | I was curious about this from a trademark angle (it seems
           | against the spirit of the law if not the letter) and
           | apparently it's generally permitted to show ads based on a
           | brand keyword as long as the ad itself does not contain any
           | trademarked terms or images. I don't personally agree with
           | that but it supposedly been tested in a few courts.
        
             | dbrgn wrote:
             | It's common practice in Google Adwords to book your
             | competitors' keywords.
             | 
             | It's also common to book political ads in newspapers that
             | will be placed next to articles discussing that topic.
             | 
             | Whoever pays most, gets that screen/paper space.
        
         | yread wrote:
         | It does make Signal's own ads more expensive.
         | 
         | I miss the old Google layout where it was crystal clear what is
         | an ad. Nowadays, you can't even blame normal people that they
         | don't notice the tiny "Ad"
        
           | mcintyre1994 wrote:
           | Do Signal buy ads against their own name in the App Store
           | though? Despite adding Google-like search ads, Apple haven't
           | broken search and they're always the first organic result for
           | their name, so I don't see why they would want to.
        
             | colejohnson66 wrote:
             | What's _really_ annoying is searching for an app and it
             | shows up in the search suggestions but _doesn't exist_. For
             | example, search "Red Robin" in the App Store and there's a
             | suggestion for it. But what shows up... Robinhood (with a
             | DoorDash ad above it).
        
       | dave_sid wrote:
       | Has anyone recently tried searching for 'Signal' to check this? I
       | don't see any Facebook Messenger ads personally. Think this is a
       | bit of marketing from Signal.
        
       | adonese wrote:
       | This actually reminds me of Tim Sweeney's tweets regarding stores
       | policies[1].
       | 
       | [1]:
       | https://twitter.com/TimSweeneyEpic/status/101985252700794470...
        
         | saagarjha wrote:
         | App Store Ads are genuinely awful. I have yet to find any that
         | have been anything but spam apps or companies buying their
         | competitor's keywords. They quite definitely make the App Store
         | worse.
        
         | marcinzm wrote:
         | I'm guessing that for the app store team everything except the
         | ad revenue is in essence a cost center. The company makes money
         | from it but it's not tied back to the app store team or not
         | tied back directly enough. Ad revenue however is tied back
         | directly. So they optimize the KPI they are measured on.
        
           | bigiain wrote:
           | > everything except the ad revenue is in essence a cost
           | center
           | 
           | Really?
           | 
           | Seems a very strange thing to think, particularly in a thread
           | mentioning Epic games, who've chosen to allow Fortnite to be
           | delisted from the app store in protest over the 30%
           | commission the store takes on their sales...
           | 
           | My suspicion is that ad revenue in Apple's app store is
           | insignificant compared to revenue from paid app commissions.
           | (I do have nothing except gut feel and some probably obly
           | vaguely informed opinion to base that on...)
        
       | Jakobeha wrote:
       | "Ah, yes. I'm looking for a peer-to-peer, secure messaging
       | system. What's this, Facebook Messenger? Maybe I'll try that
       | instead."
       | 
       | In all seriousness though, this kind of advertising should not be
       | beneficial to Facebook. You're telling a group of people biased
       | not to buy your product, to buy your product. There's obviously
       | some other reason.
        
         | laurent92 wrote:
         | When I'm annoyed with an ad, I love clicking on it, especially
         | since a click can cost from $.5 to $12. Also, upon clicking,
         | they build a profile of me based on products I don't like, so
         | all the better.
         | 
         | Tough for the advertiser, but maximizing advertiser
         | dissatisfaction is also in my interest (at least since I don't
         | advertise anymore - after an important realization that I had
         | poured money into it for very few actual new customers).
        
           | the_pwner224 wrote:
           | https://adnauseam.io/
        
             | Apocryphon wrote:
             | Could use of this be detected by the ad networks and get
             | filtered out?
        
               | bigiain wrote:
               | It _could_...
               | 
               | But the ad networks get paid for those clicks, so while
               | businesses keep buying ads from a known[1] mostly
               | fraudulent industry, they will not.
               | 
               | 1: "Uber discovered they'd been defrauded out of 2/3 of
               | their ad spend" --
               | https://news.ycombinator.com/item?id=25623858
        
               | renewiltord wrote:
               | It's usually detected by anti-click-fraud stuff (since
               | it's the same UA, cookies, and IP that's mass whacking
               | ads, it's the easy case). However, the users of the tool
               | occasionally intend to punish the publishers (people who
               | put these ads on their sites) which does happen for some
               | low volume publishers - like your buddy's blog with
               | AdSense and stuff.
        
               | wizzwizz4 wrote:
               | Set it further towards the "rarely" setting, and this is
               | less likely.
        
           | Judgmentality wrote:
           | This sounds like cutting off the nose to spite the face.
           | Sure, you _may_ be harming the advertisers, but you are
           | directly reinforcing the ecosystem that creates those
           | annoying ads in the first place by telling them you like
           | those ads.
           | 
           | I hate ads too, but let's not pretend like this childish
           | rebellion is actually self-serving. It's like me saying I'm
           | upset with politics so I'll show the world by not voting.
        
           | oever wrote:
           | That $.5 to $12 goes to big tech. That's only a win in the
           | case of very vile advertisers.
        
         | viraptor wrote:
         | Given the current mass (for some values of "mass") migration,
         | there will be some people who have very low tech knowledge but
         | read enough about migrating to signal and WhatsApp being bad,
         | that they'll search for "Signal" and will try the first
         | communicator that comes up. Not sure if they will be fooled for
         | long, but still... People are fooled by basic spam and they
         | will be fooled by this.
        
         | throwii wrote:
         | People who can figure this out are not the target.
        
       | gotem wrote:
       | Jesus no one here seems to understand how ad targeting or bidding
       | works.
        
       | st1x7 wrote:
       | This is kind of embarassing. Do you guys think that the people at
       | Facebook who make these decisions realise how pathetic it looks
       | from the outside? Or are they somehow justifying it in their own
       | heads?
        
       | minhazm wrote:
       | I would assume they've been doing this for a long time. Lots of
       | companies do stuff like this. If you're against this then you
       | have to be against basically all search ads. You can go search
       | for Venmo or Cash App now and you'll see ads for some other
       | banking products.
        
         | Apocryphon wrote:
         | It definitely seems like a policy that should be reexamined. If
         | you're a newcomer to a market and a big entrenched player buys
         | up all of the search ads with your product's name, how can you
         | hope to be discovered via SEO?
        
           | minhazm wrote:
           | Ads are pretty clearly highlighted as such at the top. If
           | your SEO is good then you will still be at the top, just
           | below the ads.
           | 
           | I do agree that a lot of these companies do have the ability
           | to use advertising to crush their competition, but I'm not
           | sure what the solution is to that.
        
       | suyash wrote:
       | lol that's funny..it will make people like me more inclined to
       | install Signal than every before.
        
         | Ekaros wrote:
         | I don't think they are targeting users who have ideological
         | stance. But the average people searching for the new thing they
         | hear about...
        
       | CitizenHeat wrote:
       | "If your only tool is a hammer, then every problem is a nail."
        
       | dylan604 wrote:
       | This is one of the major reasons that I don't believe search ads
       | are worth anything for any but the largest of players. There will
       | always be someone with a larger check book, especially if you are
       | just starting and bootstrapping your thing. The playing field is
       | always tilted in the direction of the larger player
        
       | DeafSquid wrote:
       | Well, let's all search for Signal and waste Facebook's ad money
        
       | throwaway7281 wrote:
       | It's funny, if it weren't that sneaky and scuzzy and very much in
       | line with what FB excels at: web scale deceit.
        
       | iphorde wrote:
       | The FBI, Google, Facebook, ... are working with congress to
       | change Signal, and other apps. They want a backdoor.
       | 
       | See Christopher Wray's testimony in Jan 2020. I'm sure this will
       | be accelerated.
        
       | oliwarner wrote:
       | Our great-grandchildren are going to look back on history and
       | struggle to understand why we used a search engines that
       | intentionally accept bribes to poison their SERPs.
       | 
       | I hope we can get this right one day. Allowing trademark
       | squatting helps nobody but scammers (and search engines).
        
         | Grimm1 wrote:
         | Hear hear.
        
         | chrischen wrote:
         | As a relatively small business with no clout we've had to deal
         | with fly-by-night operations violating our trademark with
         | Google ads (basically randoms running ads that look like they
         | are from US when people search our web domain) and Google not
         | doing anything because we didn't register the trademark. Of
         | course Google won't do anything--it'd hurt their bottom line!
        
           | marcinzm wrote:
           | As I understand it, if you didn't register the trademark then
           | it's not your trademark legally except as a defense against
           | lawsuits. So Google seems to have followed the law. Better
           | than them becoming some sort of extra-legal arbitrator of
           | quasi-trademarks.
        
         | mehrdadn wrote:
         | It seems difficult to do this in general when so many search
         | terms can have multiple meanings. Are you suggesting there
         | should be human review for every ad? (Which is not saying it's
         | necessarily a bad idea; just trying to understand how you
         | imagine it'd work.)
        
           | VWWHFSfQ wrote:
           | I think a lot of people here will say that there should be a
           | decentralized "global" index that any search provider
           | frontend can source their results from. I'm not sure exactly
           | how that would work. But the goal is to separate advertising
           | from the search index itself.
        
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       (page generated 2021-01-10 23:00 UTC)