[HN Gopher] Why I'm losing faith in UX ___________________________________________________________________ Why I'm losing faith in UX Author : duck Score : 21 points Date : 2021-01-28 22:28 UTC (32 minutes ago) (HTM) web link (creativegood.com) (TXT) w3m dump (creativegood.com) | recursivedoubts wrote: | The bean counters to blame for a lot of stuff. | | But they didn't give us flat UI. | TheAceOfHearts wrote: | I find it a bit ironic that the author of this post references a | New York Times article on how difficult it is to cancel your | Amazon Prime subscription without any mention of how difficult | the New York Times makes it so cancel a subscription to their own | service. If you have a New York Times subscription you can only | cancel it by calling them on the phone during working hours or | using their support chat which is only available during working | hours (for everyone except Californians, kinda odd how they won't | make that available to the whole country, huh?). Why not just | have a simple cancel subscription button on your account page? ___________________________________________________________________ (page generated 2021-01-28 23:00 UTC)