[HN Gopher] Third-party food delivery remains an uncertain business
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       Third-party food delivery remains an uncertain business
        
       Author : XnoiVeX
       Score  : 13 points
       Date   : 2021-03-08 21:52 UTC (1 hours ago)
        
 (HTM) web link (www.restaurantbusinessonline.com)
 (TXT) w3m dump (www.restaurantbusinessonline.com)
        
       | paxys wrote:
       | - Restaurants have to pay a big chunk of their margin to delivery
       | apps.
       | 
       | - Consumers see increased food prices and other misc charges,
       | greatly inflating their bill (sometimes up to 2x).
       | 
       | - Drivers get no benefits, have to pay for
       | fuel/depreciation/taxes, and sometimes end up making less than
       | minimum wage.
       | 
       | - Uber Eats, Grubhub, Doordash etc. all lose billions of dollars
       | every quarter (and are still valued in the tens to hundreds of
       | billions).
       | 
       | I genuinely do not understand this industry.
        
         | tomdell wrote:
         | Just another instance of VCs pumping money into a bad but
         | appealing idea and propping it up indefinitely at the expense
         | of society at large. This kind of investment really needs to be
         | more closely regulated - the businesses never even have to be
         | successful for the investors to profit as long as they go
         | public in time to leave retail investors holding the bag before
         | the crash.
        
       | acchow wrote:
       | > "In 60 years," CFO Stuart Levy said on Thursday, "we've never
       | made a dollar delivering a pizza. We make money on the product,
       | but we don't make money on the delivery."
       | 
       | Domino's charges a $5.99 delivery fee whereas UberEats is
       | charging me a $4.05 service fee plus a $3.49 delivery fee plus $2
       | CA Driver Benefits bringing its total fees to $9.54.
        
         | kevindong wrote:
         | The delivery models are fundamentally different. Domino's (and
         | restaurants like it that have historically had in-house
         | delivery drivers) is always single source, multi-destination.
         | 
         | Uber, Grubhub, DoorDash et. al. are multi-source, multi-
         | destination.
        
         | ev1 wrote:
         | Don't forget that Uber is also charging the restaurants nearly
         | the same amount.
        
         | bobitsaboy wrote:
         | Unless it's completely dead, every pizza shop runs multiple
         | orders at once and their drivers are in and out swiftly. The
         | food stays fairly hot thanks to commercial heat bags.
         | 
         | For the delivery apps, the driver has to possibly wait in a
         | line, check it out, then deliver the order a single order at a
         | time.
        
           | TylerE wrote:
           | Many of the apps will actually batch multiple orders from the
           | same restaurant to multiple near(ish) dropoffs.
        
         | khuey wrote:
         | Domino's runs a business designed around delivery with a
         | delivery-friendly product and runs delivery in-house. UberEats
         | does none of that.
        
           | ev1 wrote:
           | On the other hand, every time I've ordered papajohns I get a
           | doordash driver, interestingly.
        
       | sharemywin wrote:
       | Here's the thing. Most food doesn't deliver well. So what
       | delivers well? Pizza, Wings, Subs. and some Chinese food. Who
       | already has their own delivery drivers usually. And when they do
       | they run 3 and 4 deliveries at a time. way more efficient.
       | 
       | Right now the dynamic has a lot of power towards the delivery
       | services. So, restaurants will subsidize some of the delivery
       | cost to sell the food. But in a few months a lot of the
       | restaurants are going to be crowded as F. because there are less
       | restaurants to compete with. So, most deliveries are going to
       | cost $7 plus tip or more. and it won't be as good as right from
       | the restaurant.
       | 
       | And I see some of the service really pushing their own shadow
       | stores because they can make profit off that.
        
       | [deleted]
        
       | hertzrat wrote:
       | I get 40% or 70% off coupons every week or so from one delivery
       | app or another (today's was 40% off, last week was 75% iirc with
       | a different company). How do you compete with businesses willing
       | to lose so much money to shut down their competition? A lot of
       | large or well funded companies practice this but does it really
       | lead to a healthy market?
        
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       (page generated 2021-03-08 23:00 UTC)