[HN Gopher] Zapier reached a $5B valuation with $1.3M of funding
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       Zapier reached a $5B valuation with $1.3M of funding
        
       Author : gmays
       Score  : 186 points
       Date   : 2021-03-09 21:40 UTC (1 days ago)
        
 (HTM) web link (www.forbes.com)
 (TXT) w3m dump (www.forbes.com)
        
       | eloff wrote:
       | > "For us, we've always looked at financing events, whether
       | they're primary, secondary or public markets, as a tool in the
       | tool belt. It's something that you can reach for as a person who
       | runs a business that can help you when you need it," says Foster.
       | "I think that's a much healthier approach to things than sort of
       | getting on a hamster wheel that is difficult to get off."
       | 
       | That's seems like a pragmatic and healthy attitude towards
       | venture capital. I feel like venture capital is gasoline. You can
       | pour in on a fire to make it grow quickly, just make sure you
       | first have a good fire going and careful not to get burned in the
       | process.
        
         | efsavage wrote:
         | Most VC would love it if they could be 100% gasoline. The
         | common problems people usually generally arise from them having
         | more fuel than there are fires to put it on.
        
           | redisman wrote:
           | The problem is if you're 100% gasoline then the founders
           | would do well to just get a loan
        
             | bpodgursky wrote:
             | Having the right investors adds value in a way a bank
             | holding a loan absolutely never will.
        
               | redisman wrote:
               | But if the company is using money as "100% gasoline" then
               | they've got it figured out and don't need intros from the
               | investors.
        
               | ben-gy wrote:
               | Correct - accelerant can be traded for "equity for lots
               | of cash plus advice" or purchased "cash for advice" - I'm
               | a big fan of bootstrapping to a financially stable state
               | and having the option to take either route without the
               | business being reliant on either - then again, in
               | Australia we don't have much choice anyway - venture
               | capital and banks are both exceedingly conservative which
               | perpetuates this approach more so than in other
               | ecosystems with more funding liquidity.
        
         | staysaasy wrote:
         | I usually equate VC to some new experimental rocket fuel. It's
         | by far the best way to get yourself into orbit, but the
         | downside is that if it fails you're going to explode rather
         | than cruise to a nice landing.
        
       | chris_va wrote:
       | I really cannot tell if the secondary market shares were common
       | stock or preferred.
       | 
       | $5B valuation for common shares is a very different thing than
       | $5B for preferred shares.
        
       | xiaodai wrote:
       | Congrats to them!
        
       | ineedasername wrote:
       | A great example of a slow-burn startup. They had a solid product
       | & revenue stream pretty early meaning they could cover costs and
       | just wait as things grew incrementally.
       | 
       | Of course that wouldn't work for every product model... some
       | really need that huge capital-driven massive growth to get to
       | some economy of scale. But if you can avoid that, you probably
       | keep a heck of a lot more equity for both founder & early (and
       | maybe not so early?) employees.
        
       | valuearb wrote:
       | $5B is a pretty ridiculous valuation for a $140M revenues
       | company.
        
         | ineedasername wrote:
         | 30x revenue multiples are actually not too uncommon, especially
         | for a SaaS firm that appeals to both small & enterprise
         | customers, is already profitable, and has a large addressable
         | market.
         | 
         | Here's an article that has a frequency chart based on valuation
         | multiples. Keep in mind that, while it's front-loaded with
         | lower multiples, not all business models have the same
         | potential for revenue growth: https://onstartupexits.com/how-
         | to-value-the-exit-price-for-a...
        
         | [deleted]
        
         | staysaasy wrote:
         | I agree that it feels pretty cray but it's inline with the
         | market. Sector is hot, it has a trendy + efficient product-
         | driven growth model, they're profitable, and growth looks good.
         | There's a lot to like which gives them a revenue multiple at
         | the high end of the market - which currently puts them right
         | around $5B.
        
         | bpodgursky wrote:
         | Zapier has mindshare, enormous depth of functionality, and an
         | enormous potential market. Doesn't feel insane to me. I'd buy
         | in.
        
         | reducesuffering wrote:
         | No, it's not, because that isn't enough information to
         | determine your conclusion. That's a 36x P/S ratio. Many
         | established public companies are at or exceeding that, like
         | Cloudflare and Crowdstrike. (those companies COULD be
         | overvalued too, but it depends on something else)
         | 
         | The most important factor or metric you're missing from the
         | equation is growth (assuming eventual profit margins are
         | normal). It doesn't matter what today's revenue numbers are, if
         | there is an eventual much better revenue number in the future.
         | 
         | This can be sustained by something like:
         | 
         | 100% YoY growth over 5 years: 4.5b revenue at a $5b valuation?
         | 
         | 50% YoY growth over 10 years: 8b revenue at a $5b valuation?
         | 
         | Looking much more like a lot of value there.
        
           | layoric wrote:
           | I'm not that familiar with tech company revenue growth
           | examples but can you point to many other $5B companies (or
           | companies already making $100M revenue) that get 50% YoY
           | growth for 10 years? As far as revenue goes? That kind of
           | revenue growth would put them into the top 500 companies in
           | the US by revenue, close to eBay [0]. To me this seems very
           | optimistic but I only known the basics about Zapier, not
           | their future direction etc so I'm likely missing info.
           | 
           | [0] https://en.wikipedia.org/wiki/List_of_largest_companies_i
           | n_t...
        
           | jtsiskin wrote:
           | For some context, some other current P/Es: Google: 35.06
           | Apple: 32.54 Microsoft: 34.64 PayPal: 68.38 Amazon: 73.10
           | Shopify: 420.04 Square: 515.13 Tesla: 1,043.84
        
         | hangonhn wrote:
         | When Slack IPOed, their revenue was around $500 mil and their
         | market cap was $16 billion, IIRC. So Zapier seems pretty
         | inline.
        
         | isoskeles wrote:
         | I am using Zapier because their service was very easy to
         | implement a webhook for what I needed at the time. However, the
         | price is high enough that they're on my short list of vendors
         | to move on from when I have the time to spend building my own
         | integration (not replacing everything Zapier does, just for my
         | use-case).
         | 
         | I suspect I am not their intended customer as I don't get a lot
         | of value out of the dozens (hundreds?) of API implementations
         | they offer. But I wonder how much of that revenue represents
         | customers with similar plans.
        
           | mooreds wrote:
           | I'll tell you about the first time I started using Zapier. I
           | wanted to move some data from google spreadsheets to some
           | other system (I don't actually recall what it was, it was
           | 2012). I was on a team of three devs supporting a business
           | critical application.
           | 
           | The options for me were:                  * bump something
           | else to have a dev build out the integration        * pay the
           | monthly fee to enable a non technical person to build the
           | integration (it was on the order of $50/month).        *
           | don't get the work done
           | 
           | Above and beyond the value of the UI and uptime managed by
           | someone else, the fact that it could get done by a non
           | programmer made the monthly fee very worth paying.
           | 
           | I think I've used it at 3 companies since, mostly on the free
           | plan. But when I exceed the plan, I don't have any trouble
           | pulling out the company's wallet to pay for it.
        
       | frongpik wrote:
       | So on paper they are billionaires, but in fact they only have a
       | bit over 1M - just enough to pay bills for 6 months.
        
         | nacs wrote:
         | From the article:
         | 
         | > Zapier reached $100 million in annualized recurring revenue
         | 
         | They have access to a lot more than a million.
        
         | brenryd wrote:
         | They have only raised $1.3m, which they most likely spent a
         | long time ago. They have been profitable (self-sustaining) for
         | years. Sure their stock is not liquid, but there is a strong
         | case that they could move towards liquidation (IPO) at a $5
         | billion or higher valuation.
        
       | kyleblarson wrote:
       | They went through YC. That's VC funding. (I was in the same
       | batch)
        
       | peignoir wrote:
       | Really a great story and super proud they started at startup
       | weekend https://zapier.com/blog/startup-weekend-part-i-idea/
       | 
       | It's also a good signal for the ecosystem to have alternate
       | venture paths and vehicles where founders can keep higher
       | ownership.
       | 
       | Kudos to them
        
       | didibus wrote:
       | So Zapier is like a later competitor to IFTTT ? But basically the
       | same thing?
        
         | alvarlagerlof wrote:
         | It's way more business-oriented and has more advanced pipelines
         | and integrations.
        
         | supernovae wrote:
         | IFTTT kinda gave up in comparison to Zapier - zapier has so
         | many api/service/framework/tool interfaces where IFTTT kinda
         | just went niche with home automation and basic stuff beyond
         | that.
         | 
         | For example, with IFTTT the RSS trigger is pretty stupid but
         | with zapier you can trigger based on parsed fields with values
         | and triggers on those values...
         | 
         | I had hoped that Zapier would put some pressure on IFTTT to do
         | more but it seems like they're comfortable focusing on
         | IoT/basics/appliances
        
           | didibus wrote:
           | I see, so similar idea, but they have more features with
           | regards to triggers and maybe integration is more focused on
           | business services then IoT and like consumer needs?
        
       | lawrencevillain wrote:
       | They did take VC funding though? By pulling themselves up by
       | their bootstraps (and a meager $1.3 million in funding) they were
       | able to start a company!
       | 
       | That's not an insignificant sum of money, I see that they didn't
       | take further rounds, but still this feels like a nice marketing
       | piece with a bad headline.
        
         | vladislav wrote:
         | It's strictly speaking correct in that the $5B valuation was
         | established purely on the secondary market and only from sales
         | of shares of investors (not common holders), which doesn't give
         | the company any VC funding. Also $1.3M in seed funding is a
         | rounding error to get to $5B.
        
           | notyourday wrote:
           | This smells like a sophisticated investor pump and dump: sell
           | a small number of shares for a stupid amount to use the new
           | valuation as the marker.
           | 
           | I would trust this number far less than a number one would
           | arrive at a new VC round
        
         | vmception wrote:
         | The article says "hamster wheel", not that they didn't take it.
         | The headline here adds ambiguity that wasnt written
        
           | dang wrote:
           | OK, we've disambiguated that in the title above. (Submitted
           | title was "Zapier reached a $5B valuation without VC
           | funding".)
        
           | imacoder wrote:
           | If there is a valuation, then there was funding or there will
           | be funding.
           | 
           | Looks like funding came from YC, so yeah, they were funded.
        
             | jeff18 wrote:
             | Not necessarily! Shares trade all the time without funding
             | the company. The valuation depends on what people pay for
             | those shares.
        
               | imacoder wrote:
               | If it has shares, it's funded. Doesn't matter if they are
               | traded later. Also, HN is an echo chamber.
        
         | falcor84 wrote:
         | It is really unclear, but I suppose maybe they only took money
         | from angel investors?
        
           | lawrencevillain wrote:
           | It looks like they were part of the S12 cohort for YC, and
           | that is definitely VC money.
        
           | [deleted]
        
         | capableweb wrote:
         | Very unlike HN to upvote a comment that has reacted only to the
         | headline on HN, not even the articles own headline, even less
         | the body of the article. Maybe because everyone reading the
         | comments is doing it the same way?
        
           | Kaze404 wrote:
           | What's wrong with criticizing a headline that presents
           | factually untrue information?
        
             | capableweb wrote:
             | It's a editorialized headline that only appears on HN. The
             | submission itself (it's content) doesn't actually say
             | anything like the title is (was? Seems title changed)
        
             | dang wrote:
             | It tends to take the thread to a shallow place, when there
             | are usually much deeper and more interesting aspects to
             | discuss.
        
           | pc86 wrote:
           | How is that "unlike HN?" I pretty regularly see comments that
           | either make it clear the author didn't read the article (e.g.
           | arguing against points not made, or "adding" additional
           | information that's in the second paragraph) or explicitly say
           | they're only responding to title or some tangential point.
        
       | supernova87a wrote:
       | I don't understand. They first say that they didn't start with
       | VCs. And only finally, 2 months ago, "Sequoia and Steadfast
       | Financial bought shares at a $5 billion valuation from some of
       | Zapier's original investors."
       | 
       | But the original investors were "Bessemer Venture Partners,
       | Threshold, Salesforce Ventures and Missouri-based Permanent
       | Equity..."
       | 
       | So how is that not having VC at your origins?
        
         | dang wrote:
         | The submitted title was "Zapier reached a $5B valuation without
         | VC funding". We've changed it now.
        
         | stingraycharles wrote:
         | HN headline was editorialized, original headline is more
         | nuanced and meant to imply "without taking a lot of VC money"
         | rather than none at all.
        
       | bradlys wrote:
       | Congrats to the founders for not taking much funding but for
       | employees... this has to suck unless they get to sell their
       | shares to Sequoia as well. (If they even got any options...)
       | Maybe they don't compete for SV talent and most employees aren't
       | used to even getting options as part of compensation.
       | 
       | Is there a specific reason a company would have IPO in mind but
       | wouldn't say they are looking to do an IPO eventually? Is there a
       | particular reason to say that?
        
         | matthewheath wrote:
         | I believe only a few of the original Zapier folks have options
         | (I don't hold any myself, for example but I joined when they
         | were around 70 people).
        
           | propter_hoc wrote:
           | Really? Only cash comp?
        
             | jcomis wrote:
             | Yes
        
           | sjg007 wrote:
           | So without options, why did you join?
        
           | [deleted]
        
       | heavyset_go wrote:
       | Title is inaccurate, they took VC funding.
        
       | mandeepj wrote:
       | > Last summer, Zapier reached $100 million in annualized
       | recurring revenue; it's passed $140 million by now
       | 
       | $1.3M in $140M RR is like a paper change. So, they can't find
       | that amount somewhere in their revenue stream?
        
       | marketingtech wrote:
       | Zapier joins Tealium and Segment on the list of billion dollar
       | valuations for powering the next generation of ad tech.
       | 
       | As cross-site cookies and browser pixels are increasingly
       | blocked, ad platforms are moving from browser-based tracking to
       | server-side data transfer.
       | 
       | Like those other companies, Zapier provides a single integration
       | point that funnels user and conversion data to dozens of
       | marketing companies' server-side APIs. A few clicks allow you to
       | transfer your customer data to/from hundreds of different
       | platforms.
        
         | tootie wrote:
         | Zapier isn't necessarily just for ad tech. It can any kind of
         | ad hoc automation between well-defined services. We use it for
         | support ticket automation.
        
         | kritiko wrote:
         | How is this CCPA / GDPR compliant?
        
           | [deleted]
        
           | michaelbuckbee wrote:
           | CCPA/GDPR don't really prohibit you from doing things with
           | data or sharing with 3rd parties you just have to be really
           | upfront about it.
           | 
           | Say you were going to take the "Contact Us" form submissions
           | from your website push those to Zapier to check if they were
           | legitimate (before sending email to the addresses), you would
           | need to disclose what 3rd parties you're using, what data is
           | shared with them, etc.
           | 
           | Checkout this massive list of companies that PayPal "shares"
           | your data with -
           | https://www.paypal.com/uk/webapps/mpp/ua/third-parties-list
           | 
           | (mostly for fraud + geo checking)
        
           | marketingtech wrote:
           | There's a distinction between being a data controller and a
           | data processor.
           | 
           | The businesses that use these platforms are the data
           | *controllers* and are responsible for implementing consent,
           | "do not sell my information", "show me my data", or "delete
           | my data" flows as required by law. The platforms generally
           | offer APIs to implement these required data flows in a
           | centralized way, which is another major value prop for them.
           | 
           | The platforms serve as the data *processor* and can assume
           | the data is compliantly obtained by the controller until
           | informed otherwise.
        
       | staunch wrote:
       | Zapier is a good example of copying a good idea (IFTTT) and fast-
       | following with good execution. Sure, copying can seem lame, but
       | Google was copying Alta Vista, Facebook was copying Friendster,
       | Microsoft was copying everyone, etc.
       | 
       | Good ideas are important but good execution is more important.
        
         | amelius wrote:
         | Yes but did they copy the idea using their own skills, or did
         | they need VC funding to get it off the ground?
         | 
         | The former seems ok-ish, the latter not so cool and unfair to
         | the original inventors of the idea.
        
           | staunch wrote:
           | We can't run the experiment but it's safe to assume most
           | startups that took very early funding did need it to succeed.
           | That doesn't really take away from the founders effort
           | though. Although it does mean there were probably 10 other
           | teams that had the same idea and skills that failed for not
           | having the ability to raise funding.
        
         | ineedasername wrote:
         | It's also unclear just how much IFTTT influenced that start of
         | Zapier. IFTTT was announced only about 10 months earlier than
         | Zapier. Zapier announced right around when IFTTT has a live
         | prototype. REST APIs were _really_ hitting popularity at that
         | point, so services like these were becoming more  & more
         | obvious-- simultaneous invention is a thing. [0] Also, years
         | earlier, there had been a relatively similar offering from
         | Yahoo, Yahoo Pipes, [1] so the idea was pretty much out there
         | before both of these companies. The rise of REST APIs really
         | just made it much more feasible.
         | 
         | [0] https://en.wikipedia.org/wiki/Multiple_discovery
         | 
         | [1]https://en.wikipedia.org/wiki/Yahoo!_Pipes
        
           | mooreds wrote:
           | RIP Yahoo Pipes! It even had a GUI editor. Reminded me of an
           | ETL tool much more than Zapier did (even though in some ways
           | that is what they both are).
        
       | superbcarrot wrote:
       | Sometimes I get shocked by these numbers and it reminds me how
       | little I know about business. Like if you showed me the wikipedia
       | page for Zapier and asked me give it some value, I would be way
       | off. Or if you pitched the business idea to me, I would tell you
       | do something better with your time.
        
         | toomuchtodo wrote:
         | Khan Academy has an amazing collection of videos on finance. I
         | highly recommend it for understanding cash flows, enterprise
         | value, etc. It's helped me transition (one foot out the door)
         | from tech to finance.
        
           | artemonster wrote:
           | Any other good sources, like books or articles ?
        
             | ab_testing wrote:
             | The valuation of current tech companies is way astronomical
             | compared to what is considered normal for mature companies.
             | 
             | The average price to sales for S&P used to be between
             | 1.5-2.5 for many decades. However for these newly IPO
             | companies the price to sales ratios are around 10-15.
             | 
             | Similarly the P/E ratio for S&P companies used to be in the
             | 15-25 range to the considered normal .
             | 
             | However with these internet companies, they usually do not
             | turn a profit or if they do, their PE ratios usually
             | lingers in from ~100 to 1000. And the market considers that
             | normal behavior now.
        
               | andrewmcwatters wrote:
               | > However with these internet companies, they usually do
               | not turn a profit or if they do, their PE ratios usually
               | lingers in from ~100 to 1000. And the market considers
               | that normal behavior now.
               | 
               | That's not normal, it's pure stupid. So if you don't
               | think there are people sitting on the sidelines watching
               | idiots bid up shares way, way beyond the replacement
               | value of companies, you're not watching the same thing
               | happen that others are.
               | 
               | Do people even understand what these numbers mean? It
               | means after expenses, assuming no future growth, that's
               | how many years it would take to make back your
               | investment.
               | 
               | Do you know why a P/E ratio of 15 was historically
               | considered high? Because even with modest growth, no one
               | wants to wait 15 years for corporate revenues and
               | acquisition costs to break even. News flash, 15 to 25
               | years isn't normal.
               | 
               | The average company doesn't even make it 15 to 25 years
               | these days.
        
               | throwawayyipyip wrote:
               | Well, to some extent it is. You can argue both ways, and
               | in Zapier's case, I'd say it's overvalued as the 10-15
               | range assumes obtaining a monopoly. I don't see how
               | Zapier will do that since there's also IFTTT and other
               | services I've tried.
               | 
               | With that said, consider huge successes like Amazon. Huge
               | successes like Amazon have been generating much more
               | profit compared to what they were projected to earn in
               | 2010 [1]. I picked 2010 since 2 things are out of the
               | way: the tech boom and the credit crunch. Moreover,
               | people understood that Amazon was here to stay. Despite
               | that, 10 years later, they make 20 times as much profit.
               | If investors knew that 10 years ago, I'd bet that the
               | price would not have been about 130$ since according to
               | Google Finance, the diluted earnings per share (EPS) is
               | about 42$, which is about 30% of the 2010 stock price.
               | 
               | Mind you, in 2010, investors already put crazy multiples
               | on stocks like Amazon. Yet, their prediction on how much
               | money it would make has been underestimated back then. If
               | the estimates of 2010 were correct, you'd expect Amazon
               | to now have an EPS of like 6.5$ (130/20) since by
               | conservative measures, the P/E ratio is in the 15-25
               | range.
               | 
               | Correct me if I'm wrong on this, I'm not the sharpest
               | cookie in the jar.
               | 
               | [1] https://www.macrotrends.net/stocks/charts/AMZN/amazon
               | /net-in...
               | 
               | [2] https://www.google.com/finance/quote/AMZN:NASDAQ?wind
               | ow=MAX
        
               | valzam wrote:
               | However, Amazon never pays dividends. And you probably
               | cannot really vote on anything with your stock either. So
               | what's the point? There is an interesting article about
               | Facebook with a similar opinion. Zuck owns the majority
               | vote and they never pay dividends. What's the point of
               | owning the stock?
        
       | enra wrote:
       | The article title is accurate, the one in HN right now is not.
       | 
       | The point was that they did YC and seed round but didn't raise
       | funding after that. Traditionally startups raise every 18mo and
       | have raised A,B,C,D etc in ~10 years and before hitting $5B
       | valuation.
       | 
       | Even with the latest round, it was a secondary sale, so not
       | dilutive raise. Some investors sold shares to other investors but
       | no new shares where created.
       | 
       | Avoiding that "vc hamster wheel" is that you avoid the
       | conversations, meetings, fundraise roadshows and dilution every
       | 18mo or so. So I think Zapier is an interesting example of a
       | startup choosing a different path. Not purely bootstrapped or
       | traditional vc backed company.
        
         | DamnYuppie wrote:
         | This will work out very well for YC as well as it means their
         | shares were not diluted. Overall it is a huge win for everyone
         | at Zapier and their early investors, job well done!
        
         | dang wrote:
         | (The submitted title was "Zapier reached a $5B valuation
         | without VC funding". We've changed it now.)
        
       | alexashka wrote:
       | This company reminds me of library vs service topic on here a
       | couple of days ago.
       | 
       | 5 billion dollars for what should've been a free set of libraries
       | and competing UI interfaces to cater to different levels of tech
       | savviness.
       | 
       | It's crazy how complicated the simplest things are in tech that
       | these companies even need to exist. Hopefully it's just growing
       | pains, rather than consolidation and a swamp for decades to come,
       | like we've had with Microsoft.
        
         | jeremy_k wrote:
         | Who are these engineers that would have built these free
         | libraries?
        
           | newsclues wrote:
           | They work for the companies selling the UI?
        
           | alexashka wrote:
           | The same people who built Ruby on Rails or D3.js or a hundred
           | other projects because they had an itch that needed to be
           | scratched.
           | 
           | The only reason we don't have free libraries for these things
           | is because the vendors are not forced to provide basic
           | interop functionality such as import/export.
           | 
           | I'm no historian but I imagine it goes back to proprietary
           | file formats. That should've never been a thing and since
           | then, people've just accepted that they don't have any
           | ability to modify their own data unless they use a
           | proprietary tool, which is crazy.
        
       | ineedasername wrote:
       | @dang HN's title is misleading as the actual title doesn't say
       | Zapier avoided VC funding.
        
         | dang wrote:
         | Fixed now.
        
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       (page generated 2021-03-10 23:00 UTC)