[HN Gopher] Limiting Work in Progress (2020)
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       Limiting Work in Progress (2020)
        
       Author : xo5vik
       Score  : 50 points
       Date   : 2021-04-10 08:24 UTC (14 hours ago)
        
 (HTM) web link (truemped.github.io)
 (TXT) w3m dump (truemped.github.io)
        
       | mikesabbagh wrote:
       | I think what is important is the gratification when a team
       | delivers a feature. If a team can produce x amount of work, if
       | this is divided over large number of WIP, the team will deliver
       | much less features and will be less happy and satisfied. but if
       | the team work on a smaller number of features, the team will
       | complete and deliver more features and be happier and more
       | excited to work more
        
         | kqr wrote:
         | Sure, gratification is important, but what really drives both
         | gratification and everything else is feedback.
         | 
         | When you have less simultaneous work you get done faster, which
         | means you make decisions based on less old information.
         | 
         | Imagine trying to... I don't know, play soccer where your body
         | movements have a five-second delay. It'll feel awful because by
         | the time you decide to move your body you know it's going to be
         | too late for any detailed knowledge so you'll have to make do
         | with some very primitive heuristics like "flail in the
         | direction of the ball and hope to get lucky".
         | 
         | That's what too much WIP is. Limiting it is starting to move
         | and react in real time to changes.
        
       | mjfisher wrote:
       | If anyone wants a much more in-depth look at the concepts behind
       | this, I can't recommend "The Goal" by Eliyahu M. Goldratt enough.
       | It's a bit like The Phoenix Project, in that it's a novel about
       | improving flow in delivery processes, but it's much, _much_
       | better, and goes into way more practical depth. You 'll learn
       | about not just WIP, but floating bottlenecks, buffers, batch
       | sizes, etc. that turn out to be universally useful concepts. The
       | audiobook is especially good - easily the most practically
       | applicable book in the field I've come across. Go read it/listen
       | to it.
        
         | truemped wrote:
         | Author here. I loved "The Goal" even more than the Unicorn
         | Project. Use the Theory of Constraints to identify your
         | bottleneck and then limit WIP at the bottleneck or elevate it.
         | By hiring, optimizing...
         | 
         | You are right though: go read The Goal everyone!
        
         | occz wrote:
         | The Goal was actually the primary inspiration for The Phoenix
         | Project, iirc. I think it was mentioned at the end of the book.
        
           | truemped wrote:
           | Indeed. Both, The Phoenix Project and The Unicorn Project are
           | heavily inspired by The Goal.
        
         | planet-and-halo wrote:
         | Less known but even more applicable to software is "Principles
         | of Product Development Flow." I learned about that book from
         | the talk "Architecture Without an End State" and it's one of
         | the most thoughtful things I've read on the topic. It
         | references "The Goal" but builds out its ideas even more,
         | mixing in a bunch of queue theory and taking lessons from many
         | other areas such as statistical economics.
        
           | mjfisher wrote:
           | Perfect, thank you - just ordered it.
        
           | kqr wrote:
           | Reinertsen's Principles is an amazing book. The way he
           | combines lean, network engineering and all the rest to create
           | an actually meaningful and coherent picture of product
           | development is genius.
        
       | choeger wrote:
       | You should ask yourself where the WIP comes from. Are there
       | people in your org (job description ending with "nager") that get
       | paid for creating new tasks?
        
         | quickthrower2 wrote:
         | Be suspicious of any activity added to workload that hasn't
         | been scrutinised. A pet peeve of a nager isn't necessarily the
         | most valuable thing to work on. Neither is necessarily the work
         | that makes the salespersons job a bit easier to sell the
         | product.
        
       | osmarks wrote:
       | It seems like the model in this is assuming the conclusion of the
       | post.
        
       | TeeMassive wrote:
       | I never truly realized that doing things in parallel was WIP
       | itself, even if I have read the Phoenix Project. I mean now it
       | just makes sense and I kinda feel dumb.
        
       | Animats wrote:
       | _The first and most important question of course is to understand
       | that having too much WIP is in fact bad._
       | 
       | This is a well-understood concept in factories. Not enough people
       | today have ever been in a factory.
       | 
       | It's a classic problem with manufacturing plants that make a
       | large number of different items. There, it's obvious - you have
       | racks or piles or bins of partially finished product sitting
       | around. Yet you can't avoid some of that, because machines have
       | setup and teardown times. So you make a thousand stampings of
       | thing A, which then wait for the next step. If you only made a
       | lot of 100, there would be less work in progress, but more time
       | the stamping machine wasn't running while the dies were changed.
       | If you made a lot of 10,000, the stamping machine's efficiency
       | would be higher but you'd have more work in progress. So, what's
       | the optimal lot size?
       | 
       | This is a classic business school problem.[1] There's a whole
       | theory of this, dating back to 1913.
       | 
       | Apple is famous for having botched this with their Macintosh
       | factory in Fremont.[2] They centered their factory around an
       | automated storage and retrieval system. This meant they could
       | buffer a lot of work in process without making a visible mess.
       | Wrong approach.
       | 
       | [1] https://www.allaboutlean.com/lot-size-part-1/
       | 
       | [2] https://youtu.be/Dk306ZkNOuc
        
         | xupybd wrote:
         | There is a fantastic novel that explains this in a
         | manufacturing context.
         | 
         | As it explained through a fictional story it's an easy read and
         | a great audiobook.
         | 
         | The Goal by Eliyahu M. Goldratt
         | 
         | I didn't fully grasp the problem of too much WIP until I read
         | that book.
        
           | truemped wrote:
           | Author here. I loved the book and encourage everyone to read
           | it. Use the Theory of Constraints to identify your bottleneck
           | and then "limit wip" or elevate it.
        
             | quickthrower2 wrote:
             | Do you mean you are the author of that book or an author in
             | general?
        
               | grzm wrote:
               | 'truemped is the author of the submitted post, "Limiting
               | Work in Progress".
        
               | truemped wrote:
               | I did not write The Goal ;)
        
               | grzm wrote:
               | Fortunately not, otherwise you wouldn't have been able to
               | provide us with this submission :)
        
         | billfruit wrote:
         | Some of such analysis forms part of a now obscure discipline
         | called 'Work Study'.
        
           | whatshisface wrote:
           | Or a less obscure discipline called "operations research."
        
         | sbayeta wrote:
         | This is why SMED was developed
        
         | elevation wrote:
         | I watched the video in [2]. I saw the automated retrieval
         | system, some pick-and-place machines, some final-acceptance
         | testing -- all aspects of the modern manufacturing processes.
         | Aside from having a few more humans in the loop than you'd need
         | with modern machinery, nothing there looks "botched."
         | 
         | This article [3] suggests that Apple simply didn't have enough
         | demand to make the factory successful. Success would have
         | required additional automation such as adding pick and place
         | for the larger components, automating the acceptance testing.
         | 
         | [3]: https://www.mercurynews.com/2018/12/17/steve-jobs-wanted-
         | to-...
        
         | cortesoft wrote:
         | Playing Factorio helps to demonstrate this.
         | 
         | At its core, Factorio is about turning a few base materials
         | into useful things, with many intermediate parts. Everything
         | you build, then, is eventually competing with those few basic
         | as materials.
         | 
         | The first time I played, I would see some base part being
         | produced faster than it was consumed, and my thought was I
         | should store the excess product, so that the factories creating
         | those products would not back up and stop functioning. This
         | would let me have a buffer, and keep those intermediate
         | material producing machines running at full capacity.
         | 
         | Now that I had this buffer of intermediate materials that was
         | growing, I would try to add more factories that used those
         | materials for the next intermediate material.
         | 
         | However, the next intermediate material would also need other
         | intermediate materials, so I would have to expand the number of
         | factories producing raw materials to feed those other
         | producers. However, additional raw materials were also consumed
         | by the factories that were ALREADY overproducing. This lead to
         | an attempt at a delicate balancing act, to get the number of
         | factories for each type exactly right. I would add some to one
         | material, then have to add more to another. It was impossible.
         | 
         | What I finally learned is that I had to let the factories over
         | producing backup and stop producing. That way, more raw
         | materials would be leftover for the things I was short on. This
         | back pressure allowed the factory to self balance.
         | 
         | Increasing the buffer on something is only useful if the usage
         | is highly variable. Then, you need a small buffer but not too
         | big of one.
        
           | jkhdigital wrote:
           | Backpressure is _the_ most important force in any production
           | process. Now if only I could figure out how to apply it to my
           | personal life...
        
         | beaconstudios wrote:
         | The same problem arises in logistics, job queues in
         | programming, and elsewhere. The study of stocks (aka buffers)
         | and flows (aka processes) is the domain of system dynamics. Its
         | a rather interesting field of study.
        
       | xo5vik wrote:
       | I had misunderstood this idea as minimising the WIP, but it's
       | about optimisation.
       | 
       | Quotes: "How can I find out what the ideal WIP limit is for the
       | system I am in?" "After a few iterations and having recorded the
       | learnings in retrospectives, we collectively decided to increase
       | the WIP."
       | 
       | This articles also references: Why limiting work-in-progress
       | works. https://lethain.com/limiting-wip/
       | 
       | Discussed previously
       | https://news.ycombinator.com/item?id=19186456
        
         | kqr wrote:
         | Well, there are two important limiting cases when it comes to
         | minimising WIP: zero and one.
         | 
         | Assuming your work is productive in the first place, zero WIP
         | would be bad.
         | 
         | One WIP, known as "single piece flow" is actually the ultimate
         | optimisation in production. So from that perspective,
         | optimising and minimising is the same thing.
        
       | erokar wrote:
       | I'm surprised Kanban is only mentioned cursorily. Limiting work
       | in progress is one of, if not the, point of Kanban.
        
         | chaoz_ wrote:
         | I think term "Kanban" is misused so often, that nobody
         | understands what is really means.
         | 
         | Totally agree with your point, especially funny how author
         | rediscovers that "Limiting work-in-progress is the tool every
         | manager and leader needs to have in their tool belt. This is
         | the one super power that over time will allow moving faster to
         | the desired goal".
         | 
         | Why do literature review.
        
         | jon_adler wrote:
         | I find the SAFe framework describes the brilliance of Kanban
         | nicely [1]. I'm surprised there isn't some discussion on
         | queuing theory such as Little's Law [2] either, as I feel it is
         | also relevant.
         | 
         | [1] Principle #6 - Visualize and limit WIP, reduce batch sizes,
         | and manage queue lengths -
         | https://www.scaledagileframework.com/visualize-and-limit-wip...
         | 
         | [2] Little's Law - https://en.wikipedia.org/wiki/Little%27s_law
        
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       (page generated 2021-04-10 23:00 UTC)