[HN Gopher] Microsoft buys Nuance for nearly $20B
       ___________________________________________________________________
        
       Microsoft buys Nuance for nearly $20B
        
       Author : moritzplassnig
       Score  : 533 points
       Date   : 2021-04-12 12:48 UTC (10 hours ago)
        
 (HTM) web link (www.axios.com)
 (TXT) w3m dump (www.axios.com)
        
       | sam_goody wrote:
       | What will this mean for Apple? Aside for Siri, Nuance voice is
       | used for the Mac TTS engine, which I use quite heavily.
       | 
       | In English, there are quite a few contenders for TTS, eg. Amazon.
       | Apple can find another vendor. But in some languages it is Google
       | voice or Nuance and there are no other games in town.
        
       | varispeed wrote:
       | So Microsoft can see your private repositories, your documents if
       | you use Office, your personal files (one drive), your company
       | communication (teams), now they will be able to listen what you
       | talk about. Where is this going? Should we trust this company so
       | much? I think companies like this should be split up.
        
         | severino wrote:
         | Well, they have been doing that for ages already, remember they
         | hold a monopoly on the personal computer operating system
         | software. Of course now it isn't as easy as it used to be as
         | they couldn't just force IE and Bing into everybody's phone,
         | but they're working on it.
        
         | AshamedCaptain wrote:
         | And the worst part, the deal is likely going to be approved (or
         | they would not be announcing it). There's just _no way in hell_
         | the current political landscape allows "splitting up" a company
         | when it is still allowing to grow it even further.
        
           | [deleted]
        
         | mikro2nd wrote:
         | Years ago, deep in the fine-print of the Skype ToU, was buried
         | a clause in which anything you discussed via Skype granted to
         | MS a worldwide, royalty-free, sublicensable, etc. license to
         | anything mentioned. Is that still there? (Haven't used Skype in
         | many a long year, myself.) I always wondered why that clause
         | didn't render Skype unusable for any business or prospective
         | business conversation.
        
           | habeebtc wrote:
           | There was 2 Skypes. Skype and Skype for business.
           | 
           | I can believe this ToU for the former.
        
           | 1123581321 wrote:
           | No, that is standard language that gives a website the right
           | to store and display content you post to it (e.g., to show
           | your avatar on a profile page or show forum posts or chats.)
           | Many websites use it; see this search for examples: https://w
           | ww.google.com/search?hl=en&q=%22any%20time%20you%20...
           | 
           | This is the text from Skype's terms: "Notwithstanding any
           | rights or obligations governed by the Additional Terms (as
           | defined below) if, at any time you choose to upload or post
           | User Submissions to the Skype Websites or through the
           | Software (excluding Reports and excluding the content of your
           | communications) you automatically grant Skype a non-
           | exclusive, worldwide, irrevocable, royalty-free, perpetual,
           | sub-licensable and transferable license of all rights to use,
           | edit, modify, include, incorporate, adapt, record, publicly
           | perform, display, transmit and reproduce the User Submissions
           | including, without limitation, all trade marks associated
           | therewith, in connection with the Skype Websites and Skype's
           | Software and Products including for the purpose of promoting
           | or redistributing part or all of the Skype Websites and/or
           | the Software or Products, in any and all media now known or
           | hereafter devised. You also hereby grant each user of the
           | Skype Website and/or Skype's Software or Products a non-
           | exclusive license to access your User Submission through the
           | Skype Website and/or Software or Products and to use, copy,
           | distribute, prepare derivative works of, display, perform and
           | transmit such User Submissions solely as permitted through
           | the functionality of the Skype Websites and/or Software or
           | Products and pursuant to these Terms of Use. In addition, you
           | waive any so-called "moral rights" in and to the User
           | Submissions, to the extent permitted by applicable law."
        
             | marcosdumay wrote:
             | So, those are both necessary terms due to the US asinine
             | idea that copying data within a system is covered by
             | copyrights, and general enough terms that allow MS to do
             | anything they want with any content you send through Skype.
             | 
             | I don't see how the GP is incorrect. But I also don't see
             | how MS could improve anything here.
        
               | 1123581321 wrote:
               | I'm sure Microsoft could survive a court challenge. That
               | is not the same as saying getting agreement on this has
               | no value to them.
               | 
               | The user was incorrect because they said, "anything you
               | discussed via Skype granted to MS a worldwide, royalty-
               | free, sublicensable, etc. license to anything mentioned"
               | in the context of their parent comment that said, "now
               | they will be able to listen what you talk about. Where is
               | this going?" These terms have nothing to do with
               | listening to your conversations and they don't grant any
               | rights to them.
               | 
               | That's not to say Microsoft won't ask for such licensing
               | in the future.
        
           | kyberias wrote:
           | I find that very hard to believe.
        
         | 3v1n0 wrote:
         | I agree, not that different from Google either.
        
           | astrea wrote:
           | But Microsoft won't see as much scrutiny as any other tech
           | giant because they are so deeply ingrained in the
           | government's world.
        
             | berkes wrote:
             | And when they are scrutinized, that most probably puts the
             | scrutinizers themselves in a difficult position.
             | 
             | The report in which the organization explains why
             | Microsofts products are privacy invading, monopolized or
             | otherwise breaching some law or regulation, that report
             | itself is most probably written on those Microsoft
             | products.
        
           | andrew_v4 wrote:
           | One difference I've found between MS and Google: MS is much
           | more annoying about everything they do. (Hear me out)
           | 
           | I'd be surprised if there is any real difference in how
           | either company respects your privacy (neither does). But for
           | the most part, google seems to do its thing in the background
           | and leave you alone. Microsoft is constantly popping things
           | up asking you to rate this or that, flinging things you
           | didn't ask for onto your screen, basically the spirit of
           | clippy reborn into modern data collection practices. If I'm
           | going to have my information exploited no matter what I do,
           | I'd rather at least have it happen unobtrusively.
           | 
           | (To be fair, this is just my perception. I was in a g-suite
           | shop for three years and now onto office 365 and I _feel_
           | like it bothers me about stuff way more often the g-suite
           | ever did)
        
             | twobitshifter wrote:
             | Microsoft is annoying while Google is creepy. I'm annoyed
             | by the dark pattern designs used by Microsoft, but Google
             | will remember things that you about yourself that you
             | didn't at moments when you didn't ask for help. It's creepy
             | because you'd rather not know that a company has that
             | amount of data on your life.
        
           | aloisdg wrote:
           | Or Amazon
        
             | 3v1n0 wrote:
             | Well amazon can't be neither compared in this, is by far
             | way more _evil_. At least Google and MS keep some key
             | products open source, so most of them can be checked and
             | re-packaged if there are privacy concerns.
        
         | 2ion wrote:
         | Buy the stock and enjoy the ride.
        
           | zentiggr wrote:
           | So you've seen the move "The Circle"? Complete transparency
           | for everyone then?
        
         | newbie578 wrote:
         | I'm just curious, do you and the people who agree with you
         | think that Apple should also be split up?
         | 
         | I personally am more Microsoft friendly, simply for the reason
         | that they always had and have an open platform to everyone.
         | 
         | I'm honestly interested in people's experiences and views on
         | this topic.
        
           | zentiggr wrote:
           | An open platform to everyone...
           | 
           | Apparently you missed a few decades of their development of
           | the "Embrace, Extend, Extinguish" tactics.
           | 
           | As well as their tendency to throw exorbitant licensing
           | conditions on nearly everything they sold.
           | 
           | As well as their repeated backdoor deals and maneuvers to
           | cause vendor lock in across the entire PC market.
        
           | anotherman554 wrote:
           | They did not always have an open platform. Windows Phone was
           | was a Apple style walled garden and Windows 8 did not allow
           | applications outside the windows store to use the "modern"
           | user interface.
           | 
           | The only reason Microsoft is trending back to "open" is they
           | failed when they imitated Apple.
        
         | kmfrk wrote:
         | They also want a piece of Discord, so that's most private group
         | conversations along with the voice chats.
        
         | sjg007 wrote:
         | Nuance is text to speech in hospitals, government, call centers
         | etc.. This is a market access play.
        
       | bsean95531 wrote:
       | Well my comment is I would like to have all information on my
       | account send to my new address Sean Brennan 100 elk valley rd. #
       | 15 Crescent city Ca.95531 U.S.A. cell 1+(707)218-4485 email/
       | sbrennan716526@gmail.com/
       | sjb95531@gmail.com/brennansean95531@gmail.com thank you Sean
       | Joseph Brennan
        
       | endisneigh wrote:
       | One thing I considered doing long ago was creating middleware to
       | use NaturallySpeaking via an API and noticed in their license
       | agreement they have the following:                  A license for
       | the Software        Package does not allow Licensee to use the
       | Software         Package on a        server.
       | 
       | I'm curious how well this would hold up in a court. I only
       | mention this because Nuance is a pretty litigious organization. I
       | imagine they were bought pretty much for the patents.
        
         | tonyedgecombe wrote:
         | That seems quite common, I looked at a few PDF products a
         | couple of years ago and they all wanted to license server
         | installations individually whereas for workstations they are
         | happy to offer a redistribution license.
        
       | alberth wrote:
       | This is a duplicate of
       | https://news.ycombinator.com/item?id=26774367
       | 
       | Note: everyone is getting this acquisition wrong. It's not about
       | Dragon and their Speech-to-Tex. This is all about owning an
       | enterprise Communication Platform (e.g. Contact Center, etc).
       | 
       | I'll repost my previous comment from the other HN thread below:
       | 
       | ----
       | 
       | Everyone is wanting to take on Twilio. Last September, Microsoft
       | first announced their Communication Cloud.
       | 
       | A huge focus at Twilio now is moving upstream to the Call Center,
       | where Nuance is a significant player. So Microsoft picking up
       | Nuance makes sense.
       | 
       | It's clear Microsoft sees communication services as a strategic
       | core part of their business.
       | 
       | (Even at the consumer / gamer level with the rumored Discord
       | acquisition talks)
       | 
       | https://techcrunch.com/2020/09/22/microsoft-challenges-twili...
        
         | ignoramous wrote:
         | > _Everyone is wanting to take on Twilio._
         | 
         | Well then we can expect Microsoft to swoop in for Twilio any
         | year now.
        
           | alberth wrote:
           | Given that TWLO market cap is $62B at the moment I wrote this
           | comment, and Microsoft would have to pay a premium over that
           | current valuation, I doubt they have the stomach to purchase
           | someone for $70+ billion.
           | 
           | And given that Jeff Lawson, is both he founder and CEO of
           | TWLO - it's not entirely clear he would sell (unless the
           | number is just so high, he has the fiduciary requirement that
           | he has too - in which case I assume that would be north of
           | $100B+)
        
             | ignoramous wrote:
             | I'd presume $2T in MarketCap could buy you multiple Twilios
             | even at $100B.
             | 
             | MSFT isn't shy from making large purchases unlike Amazon
             | and Apple: They take such massive bets comparatively
             | frequently.
        
       | somethingAlex wrote:
       | I'm not super deep into the world to NLP, but from what I have
       | kept up with, it seems that the state-of-the-art is almost
       | constantly open-sourced. I understand certain companies have
       | personal relationships already built which may be what MS is
       | after more so than the IP, but isn't there a "canonical" way of
       | building a, for example, speech to text system for your phone?
       | 
       | Is there really a lot of NLP IP hidden behind corporate walls at
       | this point? I just assumed Alexa, Siri, Google Assistant, etc
       | were all using the same model architectures. Genuine question,
       | can anyone shed some light?
        
         | 6gvONxR4sf7o wrote:
         | I recently went through a ton of speech to text engines to test
         | them. There are a lot of open source research projects as well
         | as paid products, including amazon and google's paid products,
         | which I assumed would be paying for the best of the best.
         | Dragon (nuance's products) blew them out of the water in my
         | experience. I was very surprised. Sentence error rate is still
         | pretty shit across the board, so tiny improvements still make a
         | massive difference in usability.
        
           | raobit wrote:
           | is Dragon really used in large scale enterprise, unlike
           | siri,alexa for home automation, but i am hearing dragon let
           | alone nuance famous for its AI product for the first time
        
           | ionwake wrote:
           | There is only one English "conversational" voice that I see (
           | which seems to be the best).
           | 
           | Is there a way to make the others "conversational" if not, is
           | Zoe the best example?
           | 
           | Did you find any competing product that came close?
           | 
           | Thank you
        
             | 6gvONxR4sf7o wrote:
             | I'm referring to the speech to text product. What's the Zoe
             | thing?
        
         | gogopuppygogo wrote:
         | The hardest part of running a 10 mile marathon for most people
         | is the last mile.
         | 
         | Lots of amazing open source out there but the difference
         | between 90% accuracy and 99.7% accuracy can be very difficult
         | to obtain.
         | 
         | Not to mention, quantified data sets, especially medical ones,
         | can hold immense value.
        
         | iudqnolq wrote:
         | Absolutely. Take a look at [this list][gov-uk-list] of free
         | alternatives to Dragon. The only good free alternatives they
         | list are the closed source ones built-in to Windows and Mac. Or
         | have a look at [this announcement][nvda-announcement] touting
         | open-source work to integrate closed-source voice recognition
         | engines with an otherwise open-source piece of accessibility
         | software.
         | 
         | gov-uk-list:
         | https://accessibility.blog.gov.uk/2018/09/27/assistive-techn...
         | 
         | nvda-announcement: https://www.afb.org/aw/19/4/15104
        
       | tapper wrote:
       | Plenty of blind people would get behind this if it happened.
       | https://t.co/vQIch9PLiW The skype thing was a clusterfuck. I
       | loved skype casts and they fucked it all. Discorde is OK now, but
       | dam does it make me feel old. I join a server and join a VC and
       | here a bunch of 13 year olds. I have to leave because I am 38 and
       | it's creepy to be talking to 13 14 yearolds on the internets at
       | my age lol I made a server for tech nerds and people who like
       | OpenWrt. https://discord.gg/KuNhWzvp5S.
        
       | unfocused wrote:
       | We only buy Nuance Dragon Naturally speaking for our lawyers.
       | It's the best product out there. So maybe they want the Dragon
       | technology.
        
       | msie wrote:
       | I'm shocked at the value of Pinterest (53 billon?).
        
       | xyst wrote:
       | In the next decade, there will only be 3-4 companies that own
       | everything tech. We will only have the illusion of choice
        
       | dmingod666 wrote:
       | I remember using Dragon NaturallySpeaking on a windows98 machine
       | - it was considered pretty good even back then..
        
       | [deleted]
        
       | [deleted]
        
       | adler0901 wrote:
       | Hopefully they'll fix Nuance's terrible website and support.
        
         | glutamate wrote:
         | Hopefully they will fix a couple of bugs in Dragon as well. I
         | really would like them to have a release focused on bug fixes
         | rather than greater accuracy
        
           | pc86 wrote:
           | Are the bugs ML-related or with the app more generally? I've
           | never used Dragon but I'm pretty interested in the TTS space.
        
             | glutamate wrote:
             | Feels like the app, you often have to restart it, highly
             | variable (by orders of magnitude) latency, sometimes won't
             | start at all
        
           | mkl wrote:
           | More than a couple. It's the most unstable and unreliable
           | program I use on a regular basis.
        
           | 6gvONxR4sf7o wrote:
           | If they got around to improving the python hooks too, that'd
           | be pretty fantastic.
        
             | [deleted]
        
       | struct wrote:
       | What does Microsoft get out of this? They already have TTS and
       | deep learning transcription, what technical capabilities does
       | Nuance have that they don't have already (or can't develop for
       | substantially less than $20B?)
        
         | seibelj wrote:
         | Nuance owns a ton of patents and are extremely litigious.
        
         | bitwize wrote:
         | Probably a crapton of patents for voice recognition.
         | 
         | Also, if you cannot operate a keyboard and must communicate by
         | speech to operate a computer, it's pretty much Dragon
         | NaturallySpeaking or GTFO. Integrating NaturallySpeaking tech
         | into Windows would be a huge boon and further cement Windows as
         | _the_ os to have if you have disabilities.
        
           | lunixbochs wrote:
           | I have users who have intentionally switched their speech
           | engine from the latest version of Dragon to Talon, for both
           | dictation and commands. Talon is cross platform and directly
           | targets accessibility use cases (far more than just speech
           | input).
        
             | 6gvONxR4sf7o wrote:
             | I switched from dragon to talon a while back... and then
             | back to dragon :-\ Not to bash though. You've built a great
             | product!
        
               | lunixbochs wrote:
               | I'm specifically talking about the new Conformer model,
               | available in early access as of ten days ago. What you
               | tried was likely the previous (circa 2018) model, which
               | is much less accurate than Conformer.
               | 
               | This is a demo of Conformer in Talon:
               | https://twitter.com/lunixbochs/status/1378159234861264896
        
               | 6gvONxR4sf7o wrote:
               | Oh cool! Yeah I was using whatever the beta model was in
               | December or so.
        
         | [deleted]
        
         | radicalbyte wrote:
         | Nuance are absolutely miles ahead of the competition the second
         | you're looking any other language than English.
        
           | Nimitz14 wrote:
           | I don't think this is accurate (and I work in this field).
        
             | eghad wrote:
             | And what do you suggest is better? I've worked with nearly
             | every tool (open source and closed) under the sun in
             | medical, industrial, and personal settings and Dragon
             | NaturallySpeaking/Professional was by far the best in terms
             | of accuracy regardless of prosody, accent, background
             | noise, technical terms used, etc.
             | 
             | Personally I think they should've been acquired a decade
             | ago.
        
               | Nimitz14 wrote:
               | That answer depends on the language and on your use case.
               | It seems like you're asking about desktop apps, but my
               | parent was not talking in that context. Indeed there's
               | not a lot of choice there because there's no money in it.
        
               | eghad wrote:
               | I'm even talking vs custom trained models with Kaldi (was
               | working on a startup that was trying to create lessons
               | for public speaking so we could grab enough data to
               | tackle accent remediation/help those with aphasic speech
               | disorders) and again just reiterating, the out of the box
               | performance of Nuance's products are just better than
               | anything else.
               | 
               | Obviously Nuance is more than just speech recognition,
               | but still not sure why people are downplaying how good
               | they were at it.
               | 
               | EDIT: or maybe it's just too prohibitively expensive for
               | people outside of medical/legal fields to know about? And
               | don't get me wrong, I love that things like Talon Voice
               | are widely available for hands free coding, I just hope
               | this means NaturallySpeaking will supplant Windows
               | Dictation.
        
               | radicalbyte wrote:
               | I've used it in medical in a multi-lingual setting and
               | there it's basically the only game in town.
        
               | Nimitz14 wrote:
               | If you have the data and a specific domain you can focus
               | on then building a custom model [with kaldi] should
               | always win. That's what I've done in the past (beating
               | google, nuance etc.). You most likely didn't have the
               | data and/or didn't know kaldi well.
               | 
               | > Obviously Nuance is more than just speech recognition,
               | but still not sure why people are downplaying how good
               | they were at it.
               | 
               | Because nuance wasn't very good.. at least in all the
               | benchmarks I've seen. It's been a while since I compared
               | numbers it's possible they've improved a lot. They're
               | also known for kinda being dicks with the contracts they
               | offer in B2B.
        
       | makhmedov wrote:
       | I think GitHub got better since the acquisition.
        
         | globular-toast wrote:
         | Got any specifics to back up that feeling?
        
           | Scharkenberg wrote:
           | Free private repos? Dark themes? The ability to use your
           | Github account to log into other Microsoft places?
        
             | globular-toast wrote:
             | Why are you asking me?
        
         | rvz wrote:
         | Or much worse: https://news.ycombinator.com/item?id=26667101
        
           | easton wrote:
           | Isn't GitHub still in AWS though? Seems like they've just
           | been pushing buggier software lately, perhaps that's an
           | effect of being under Microsoft but it also might just be an
           | effect of growing faster.
        
         | m12k wrote:
         | And LinkedIn is still terrible, but no more so than they were
         | before the acquisition. Then again Skype just got worse and
         | worse and Wunderlist just got absorbed by the borg cube. So a
         | mixed record, but at least seems to have been getting better in
         | more recent times.
        
           | nicbou wrote:
           | Wunderlist was killed off before Microsoft ToDo achieved
           | feature parity. The web version wouldn't reliably let me log
           | in. After a few months I switched to Todoist and never looked
           | back.
        
         | imdsm wrote:
         | I must disagree. From a UX side alone, they've regressed, but
         | then there have been more outages since the acquisition than
         | before.
        
       | qwertywert_ wrote:
       | Jesus, can't companies just be the company they are y'know.
        
       | drewda wrote:
       | FWIW, I thought Google had pouched all of Nuance's key technical
       | staff years ago.
        
       | Zigurd wrote:
       | I am surprised at the amount of mention Dragon is getting here.
       | It has been a long, and at times tragic road. I worked at a
       | company that used Dragon's technology in a voice control product
       | for the original Macintosh. Mostly, I worked on a Windows version
       | for a multimedia architecture Intel was developing, which
       | entailed the acquisition of Spectron for a DSP OS.
       | 
       | I got to meet a lot of the people involved at other companies in
       | the project, including the Jim and Janet Baker, who founded
       | Dragon, and many people at Intel up to and including Andy Grove.
       | It was remarkable that he took interest in what was a relatively
       | small project that was also distant from Intel's core products. I
       | also met Jo Lernout, the L in L&H, which played a role in
       | subsequent tragic events for the Bakers.
       | 
       | All those people, and most of the technologies from those days,
       | are gone now. Dragon ended up a part of Nuance, which itself had
       | been called ScanSoft, and, before that, was a part of Xerox that,
       | if I recall correctly, was acquired by Xerox from Ray Kurzweil.
       | 
       | ScanSoft became a roll-up of a large number of speech technology
       | companies. One of them was Nuance, and the roll-up was rebranded
       | Nuance. Another acquisition was L&H, which had collapsed due to a
       | financial scandal, which blew up after L&H had acquired Dragon.
       | The Bakers got screwed and sued Goldman, who did the L&H deal.
       | They lost.
       | 
       | And that is your capsule history of Nuance. Sorry to give short
       | shrift to the acquired companies I have no firsthand knowledge
       | of.
       | 
       | I believe the real story of Microsoft buying Nuance is that
       | Nuance owns an enormous number of patents.
        
       | bombcar wrote:
       | Is it just me or have speech recognition platforms like Siri
       | actually gone backwards in the last few years (roughly coinciding
       | with the AI/ML craze)?
       | 
       | It feels (anecdata) that Siri is doing a bit better on voice to
       | tex when sending messages but much worse on simple commands like
       | "turn off living room lights".
        
         | tootie wrote:
         | You have draw a distinction between voice recognition and
         | digital assistants. Nuance is really just the former.
        
         | Spooky23 wrote:
         | Siri is a train wreck. I have a $1200 phone where it takes more
         | time to do "hey Siri FaceTime so-and-so" than to navigate. It
         | just sits and spins.
        
           | skrowl wrote:
           | Siri is especially bad when compared to Google Assistant or
           | Amazon Alexa, both of which are light years ahead.
           | 
           | Usual Apple reliance on their fans buying their devices no
           | matter how bad the software is.
        
             | devoutsalsa wrote:
             | The thing that makes my iPhone worse is that it's hard to
             | use Google Assistant (haven't tried Alexa) with my iPhone.
             | I can't make Google Assistant the default voice interface.
             | I can say "hey siri hey google", but honestly I'm not doing
             | that. Google Assistant is decent, but it's not amazing. For
             | any non-trivial task, I still have to do look things up
             | manually.
             | 
             | And while I'm ranting... the thing I hate most of about all
             | of these services is they don't have a profanity mode. In
             | the privacy of my own home I have AN EFFIN' HUGE POTTY
             | MOUTH. I love to curse. I LOVE IT. The fact that I can't
             | get one of these services to talk to me like a middle
             | school student is extremely disappointing. I don't want to
             | be politically correct when I'm talking to a virtual
             | assistant in a private setting. I want to say "Hey
             | goognizzle, are there any good mother f***ing movies
             | opening near me this weekend?" and get Samuel L. Jackson
             | style "Here's the mother f***ing movies opening on mother
             | f***ing Friday at the 5 mother f***ing theaters closest to
             | mother f***ing you."*
             | 
             | Edit: TIL how to faux curse on HN. To type display
             | "f***ing", I need to type out "f\\*\\*\\*ing".
        
             | fastball wrote:
             | I was actually under the impression that this is because
             | Apple actually cares about privacy (unlike the other two)
             | and so is not hoovering up everything you say to it and
             | sending it to the cloud, but rather trying to do as much
             | inference as possible on your device.
        
               | NaturalPhallacy wrote:
               | _ding ding ding_
               | 
               | Apple makes money selling devices to people.
               | 
               | Google makes money selling people to advertisers.
               | 
               | As a result Apple's maps and ML assistant aren't as good
               | as Google's which harvests way more of people's data.
               | 
               | I'm perfectly fine with this trade off. Lots of things
               | iPhones do are even presented at as the data never
               | leaving your phone at keynotes/press releases, and ads. A
               | bullet point notably missing from Android phones. I
               | deliberately use Apple's admittedly worse maps
               | application whenever possible because I know it's not
               | telling Big Brother about me when I know Google maps is.
        
               | millsmob wrote:
               | Edward Snowden revealed that Apple has been part of the
               | PRISM electronic surveillance program since 2012.
               | 
               | I would agree that Apple is significantly better on user
               | privacy than Google or Facebook but that does not mean
               | that the NSA isn't sucking up all your data from Apple
               | Maps.
               | 
               | Claiming that Apple isn't "telling Big Brother about me"
               | is at best naive and at worst dangerous misinformation
               | that could put activists and whistleblowers at risk of
               | having their location data harvested by the US war
               | machine.
        
             | cletus wrote:
             | Isn't it more likely that the quality of the voice
             | assistant isn't that important to most buyers?
        
               | Grimm1 wrote:
               | Anecdata but I've never even bothered to try Siri on
               | mine. I think you're on the money there.
        
               | Jcowell wrote:
               | In the flip side I use Siri everyday to turn on lights ,
               | timers , custom iOS Shortcut commands , Intercom, play
               | music, and to find my phone when I can't locate it I'm my
               | house.
        
               | molszanski wrote:
               | I think so too. I am pretty sure that data will show it
               | too. Five years ago the NextGen computing platform that
               | will change the world where smart speakers. Now it is
               | almost a niche product.
        
               | darkwater wrote:
               | (gonna be downvoted to death) Usually Apple die-hard
               | buyers tend to minimize the importance of
               | software/features that are not sported by an i-device or
               | that doesn't work well there. When the 1st iPhone was
               | released, the lack of native apps was a selling point "we
               | use the web standards". When apps were introduced, they
               | were again a selling point (and still are to the present
               | day).
               | 
               | The day Siri will work equal to/better than other
               | competing systems, it will be used as a main reason for
               | which you should buy an Apple device. The day before
               | that, it will still be something that users actually
               | don't want.
               | 
               | EDIT: and to be a bit more clear that I'm serious with
               | this, it actually makes sense. If a feature doesn't work
               | well, you find ways around it. And if you are used to an
               | ecosystem, maybe you don't even know how well another
               | ecosystem works. And finally, if that ecosystem works for
               | you well enough - or that device - you probably really
               | don't care about that missing feature.
        
               | temp667 wrote:
               | I'm an apple buyer. Siri is terrible. Google assistant is
               | pretty impressive. I would switch BUT - google's
               | integration / support for things like work calendars is
               | so terrible, and their response to consumer / user input
               | so bad (ie, ignored despite #1 request for years and
               | years) that I'm like most Apple users.
               | 
               | Apple (and Amazon) get many things right, and actually
               | seem to pay a tiny bit of attention to user needs. So
               | it's really not worth playing with the google stuff
               | because you end up in these weird nonsensical hells -
               | everything is amazing, and then they just drop the ball
               | in a key corner.
               | 
               | For example, my google work calendar is EASY to integrate
               | with Alexa along with my personal calendar. Fantastic,
               | what's my schedule today works great. Google - falls flat
               | on its' face for this, despite being a paying customer of
               | their Gsuite. Their approach is just full of excuses
               | here, and ignores that this desired interaction works
               | well on their COMPETITORS devices but not theirs.
               | 
               | Just one (of many) examples. They have some sort of
               | eventually consistent backend more often for stuff so you
               | also get weird states that you can't delete things,
               | changes take longer to "flow through" etc.
        
               | hnra wrote:
               | What are you getting at? Assuming bad faith, or that
               | Apple buyers are unable to evaluate purchase decisions
               | objectively?
        
               | darkwater wrote:
               | No, I'm saying that Apple buyers are usually satisfied
               | with their purchase for several reasons already. One
               | feature not working as expected is just ignored/not
               | needed.
        
               | bentcorner wrote:
               | I think that's an effect rather than the cause.
               | 
               | My guess is that Apple management doesn't see voice
               | assistants as the "next big thing" to differentiate
               | themselves from the competition. I think VR/AR is where
               | they are focusing and Siri is on life support.
        
             | c0wb0yc0d3r wrote:
             | Is it really reliance? To me it seems like they know their
             | customers will just lay down and take it.
        
               | BoorishBears wrote:
               | I write apps for Android and design devices that run on
               | Android for a living. A friend once asked why I have an
               | iPhone, and my response was pretty simple:
               | 
               | "I'll switch to Android when I can rotate my screen
               | animate the rotation instead of blanking out"
               | 
               | They got it immediately.
               | 
               | -
               | 
               | For those not familiar with Android, your app's UI is
               | completely destroyed on every single configuration
               | change. Rotation. Plugging in a keyboard. Dark mode.
               | 
               | Then the app has to redraw it's entire state from memory
               | in the new orientation.
               | 
               | To do that tiny little thing I described above you'd have
               | to design your app to disable all built in configuration
               | handling (so now it's on you to handle swapping out every
               | resource when a language change happens, or dark mode is
               | turned on) then hand animate every element to its new
               | position on every screen. Needless to say, that's not
               | done.
               | 
               | It was probably very convenient when they were designing
               | the G1 with it's 192MB of RAM, but to me it's a thing
               | that encapsulates everything wrong with Android as a
               | platform for me to use daily.
               | 
               | I wonder what percentage of daily Android crashes in the
               | world are a direct result of this tiny decision. Or god
               | forbid, the amount of gnashing of teeth in how to write
               | Android apps in a "clean" way that manages with this...
               | 
               | (And yes, iOS has state restoration too, but it's
               | strictly for returning from the background, so it's not
               | nearly as intrusive)
        
               | schmuelio wrote:
               | I didn't remember how android handles screen rotations so
               | I went and checked, I looked on both my phone and my
               | tablet on a plethora of apps:
               | 
               | - YouTube
               | 
               | - GMail
               | 
               | - FireFox
               | 
               | - Plex
               | 
               | - RIF (Reddit app)
               | 
               | - Material (HackerNews app)
               | 
               | - Main home screen
               | 
               | - Sudoku game
               | 
               | All of them animated screen rotation just fine, with no
               | blank screen or glitching. Just a smooth animation of the
               | app screen rotating from portrait to landscape (and
               | back).
               | 
               | It's possible that your assumptions are outdated and - by
               | your own admission - should switch back to Android.
        
               | BoorishBears wrote:
               | You realize I work on Android devices all day long right?
               | 
               | I have 5 of them sitting in this room!
               | 
               | You might not notice, but I assure you, they clear the
               | screen then fade back in. The exceptions are apps that
               | have to handle configuration changes anyways like games
               | or full screen video.
               | 
               | It's not always a janky thing, phones have gotten fast
               | enough that the screen redraw is easily hidden behind a
               | half rotate followed by a fade in, but the point is that
               | the hacks are even needed in the first place.
               | 
               | Their approach to configuration changes just adds a
               | massive footgun that trips up plenty of developers. The
               | number of high profile apps with semi-permanent bugs like
               | "I got scrolled back to the wrong part of the page when I
               | rotated my phone!" insane.
               | 
               | A future without that is only coming once we get a
               | replacement for the current UI framework in the form of
               | Flutter or Jetpack Compose (both of which handle
               | configuration changes in new ways)
        
               | twobitshifter wrote:
               | With limited Android experience I can corroborate the
               | screen rotation stupidity. The latest google wisdom is to
               | use the Model View ViewModel pattern, which can help to
               | work around this issue. If you are using a "view model"
               | its a hack to largely avoid this screen rotation BS, but
               | I don't expect many Android apps are implemented this
               | way. Keeping up with google is like chasing your own
               | tail.
        
               | jonas21 wrote:
               | I haven't written Android code in a few years, but IIRC,
               | there's an attribute you can add to your manifest that
               | lets you handle the rotation without getting your UI
               | getting destroyed and recreated. This is relatively easy
               | to do and seems to be commonly done, at least for bigger
               | apps.
               | 
               | Having worked in both Android and iOS development, I can
               | assure you that they both have some ridiculous quirks and
               | confusing APIs, but you eventually just learn to deal
               | with them.
        
               | BoorishBears wrote:
               | I already covered that:
               | 
               | > To do that tiny little thing I described above you'd
               | have to design your app to disable all built in
               | configuration handling (so now it's on you to handle
               | swapping out every resource when a language change
               | happens, or dark mode is turned on) then hand animate
               | every element to its new position on every screen.
               | 
               | That's not done in "bigger apps", it's done in apps that
               | have large areas not rendered with normal UI elements,
               | like games, or camera apps
               | 
               | I've done some iOS work too, and while iOS has its issues
               | it "defaults" to making better apps, hands down.
               | 
               | It's not unlike the user side of these platforms, iOS has
               | a more opinionated "default" than Android
               | 
               | Jetpack is trying to fix that but it's "not that much,
               | extremely late"
               | 
               | -
               | 
               | But again, this is all missing the forest for the tree
               | here, configuration changes are just a tiny part of the
               | general "backend" choices that add up to a more powerful
               | platform in developing for Android... but a less useable
               | platform as a user
        
             | dijit wrote:
             | Statement about observed behaviour:
             | 
             | > Siri is especially bad when compared to Google Assistant
             | or Amazon Alexa, both of which are light years ahead.
             | 
             | Followed by a statement about the entire ecosystem, of
             | which only a tiny amount is Siri.
             | 
             | > Usual Apple reliance on their fans buying their devices
             | no matter how bad the software is.
        
             | TomVDB wrote:
             | I'm always surprised when people shit on Siri. I use it all
             | the time for simple commands, and it works pretty reliably.
             | 
             | I've never used anything non-Apple nor have I used any non-
             | phone voice assistant, so I'm not in a position to compare,
             | but as long as it calls the people that I want, sets timers
             | and alarms as needed, and routes me to my city of choice,
             | why would I care?
        
               | xnyan wrote:
               | >I'm always surprised when people shit on Siri.
               | 
               | >I've never used anything non-Apple nor have I used any
               | non-phone voice assistant
               | 
               | You're coming at it without experience. If you try the
               | google and/or amazon version, you may still find Siri
               | acceptable but I can absolutely guarantee you will not be
               | surprised anymore when people call Siri shitty, because
               | companied to amazon and google, it is.
        
           | james_pm wrote:
           | My favourite:
           | 
           | "Hey Siri, make a Facetime call to Bob Smith." "Which Bob
           | Smith would you like to call? bobsmith@icloud.com or
           | bobsmith@me.com?
           | 
           | How at this point does Siri not have even the most basic of
           | logic to know that it's literally the same person. That's
           | Apple's OWN service.
        
         | kelnos wrote:
         | I don't know about Siri, but I do believe Google Home has
         | gotten worse. My girlfriend and I mostly use it only for things
         | like turning lights on and off, pausing/resuming the
         | chromecast, setting timers, and asking for the weather.
         | 
         | I've noticed it's been misunderstanding my girlfriend more and
         | more over the past few months (she has a slight accent to her
         | English, but nothing remotely difficult to understand), and
         | lately it's started misunderstanding simple things that I say
         | too. For example if I have Netflix paused and say "hey google,
         | resume", 30% of the time it will give me search results for how
         | to write a resume instead of unpausing Netflix. I've had the
         | Google Home for a few years now, and that literally has never
         | happened before now. To get it to work reliably, I have to
         | instead say "resume playback" or "resume chromecast".
        
         | racl101 wrote:
         | Siri is useless for the most part. I would not depend on it for
         | anything mission critical.
        
         | Cullinet wrote:
         | Lernaut & Haupsie went bankrupt in 99 holding the monopoly of
         | every viable dictation platform and the aftermath of a enormous
         | stock fraud that enabled management to hoover up everything at
         | ludicrous valuations eg IBM Via Voice for something like $4BLN
         | cash deal closed in unbelievable time, provided sufficient
         | obfuscation and destruction to lay the sector to rest for two
         | decades.
         | 
         | Microsoft is making a intervention with things purchase the way
         | I see it.
         | 
         | What they have to do is provide a Linux version or at least
         | O365 interop as good with Edge for Linux as Windows.
         | 
         | Nuance support and products are hopeless - my subscription for
         | $120/yr stopped working with ios14 and the app refused to send
         | password reset emails and then we discovered that no online
         | account management existed and cancelled instead of relying on
         | 8/5/300 telephone queuing.
         | 
         | https://en.m.wikipedia.org/wiki/Lernout_%26_Hauspie
         | 
         | https://en.m.wikipedia.org/wiki/IBM_ViaVoice
        
           | dr-detroit wrote:
           | to be fair $4 Billion in 2021 is like $6000 in 1985
        
         | everdrive wrote:
         | This never seems to be a popular opinion on hn, but this is the
         | ultimate Rube Goldberg machine: A complex ai built by a billion
         | dollar company, an enormous amount of man hours, only so that
         | switching a light switch because slower, and less
         | deterministic. I'm certainly not suggesting that there are no
         | valid uses for ML/AI, but digital assistants seem to be an
         | enormous waste.
        
           | 6gvONxR4sf7o wrote:
           | Speech recognition goes way beyond digital assistants. Plain
           | old transcription is super useful, especially in terms of
           | accessibility. I was voice coding for a while because of RSI
           | and even as immature as the tech is, it saved my ass.
        
           | dalbasal wrote:
           | > this is the ultimate Rube Goldberg machine
           | 
           | Salty, but I think I agree.
           | 
           | It seems that with AI/ML, choosing/defining your problem well
           | is hugely important. Text to speech, even computer generated
           | natural language is a definite enough task that engineers
           | (and machines) have the feedback to make progress.
        
           | dntrkv wrote:
           | Ignoring the fact that the research isn't only used one for
           | one purpose, a proper assistant is hugely valuable to me.
           | 
           | Simple things like:
           | 
           | "Remind me to X tomorrow at 9am" "Add Y to the shopping list"
           | "Remind me to do Z when I get home"
           | 
           | This is the only way I do reminders now and it's great. It's
           | especially useful while driving, or when I'm in bed nearly
           | asleep and remember something, I can just tell Siri without
           | having to get up and use my phone.
           | 
           | And as far as smart home controls, being able to say "Siri,
           | turn all the lights on" or "Siri, turn the heater on" without
           | having to stop what I'm doing and walk around the house
           | flicking switches is really nice.
           | 
           | Assistants provide a very noticeable QoL improvement for me
           | in many aspects. I think that's more than most other products
           | on the market can say. And that's not even touching on the
           | lives saved from not having to use your phone while driving.
        
             | realo wrote:
             | Yes but... Siri is (to me) not there yet. Promising but not
             | there.
             | 
             | Siri is unaware of so many things.
             | 
             | A simple command that would actually be useful (but fails
             | totally):
             | 
             | << Siri, remind me to buy milk the next time I go get
             | groceries. >>
             | 
             | And even then... I should not have to mention the part
             | about << groceries >>. The request should be perfectly
             | understood with a full stop after the word << milk >> and a
             | reminder should pop up automatically whenever I am in a
             | grocery (any grocery).
             | 
             | An even better Siri would also be able to a categorize
             | things properly. For example, if later in the day I say <<
             | Siri, I will need chicken, butter, salt and cardamom for my
             | next recipe >>, Siri should automatically add those to the
             | << milk >> next time I go to the grocery.
        
             | everdrive wrote:
             | I'm still not very impressed by this, as it can be totally
             | accomplished by a pad of paper and a pen.
             | 
             | I'm believe the most valid use of AI/ML is to perform tasks
             | that people either cannot currently do, or cannot easily
             | do. For example, ai-based up-scaling of old video game pre-
             | renders. It's not really feasible for a person to do this
             | well, unless you simply rebuild everything with a team of
             | artists. And you could argue that up-scaling images for a
             | video game is trivial, since all video games are trivial.
             | But, the point is that the task at hand requires the help
             | of a computer, whereas a to-do list, or using a light
             | switch does not.
        
               | what_ever wrote:
               | Let's see the situations when you are setting those
               | reminders -
               | 
               | 1. In bed, all ready to fall asleep, you get up to get
               | your notebook from your desk to add the reminder to your
               | notebook.
               | 
               | 2. Cooking with hands all messy, you wash your hands, dry
               | them, go to your desk to add the reminder to your
               | notebook.
               | 
               | 3. Driving at 40mph, so you pull over in a parking lot,
               | take out your notebook from your bag and add the
               | reminder.
               | 
               | Yeah, I will take telling Google assistant to do this
               | instead.
        
               | Balgair wrote:
               | I gotta ask, can one not just use their memory and
               | remember to write those things down in a few minutes/the
               | morning? I know that kinda defeats the purpose of a
               | notebook. But, like, remembering to write down to get
               | more garlic should not be difficult in any way. Also, if
               | one is so perturbed at forgetting things then some other
               | questions and areas need to be explored. If one is having
               | difficulty remembering things this much, I fear that
               | there are much deeper issues and possibly some quite
               | serious health problems at play.
        
               | everdrive wrote:
               | 1. There's nothing wrong with keeping that same notebook
               | by your bed. Also, you might wake your spouse up by
               | talking to Google.
               | 
               | 2. Don't get so messy when cooking, also it hardly
               | matters if your temporary notebook gets a bit dirty.
               | 
               | 3. Don't multitask when driving. Taking your eyes off the
               | road is the main concern, but testing has shown driver's
               | voice control systems to be distracting to a significant
               | degree. And, voice assistants are at least somewhat
               | similar.
        
               | saemei wrote:
               | > tasks that people either cannot currently do, or cannot
               | easily do.
               | 
               | A todo entry or flipping lights via assistants also
               | qualify as such tasks, if we broaden the definition of
               | "easy". The flow from having the thought of an idea or a
               | song to making a note or playing the song by just
               | speaking out loud is just so _convenient_ , without
               | having to context switch from whatever one is doing.
               | Controlling a set of IoT devices with custom commands is
               | another good usecase.
               | 
               | Of course, not everyone has a workflow where a digital
               | assistant fits well _today_. However, I expect that their
               | usefulness will increase exponentially with time. We 're
               | surely heading to the sci-fi future where each house will
               | have a personalized digital guardian responding to the
               | wishes of the family, Jarvis style, no?
        
           | nsriv wrote:
           | I'm a fan of Google Assistant's usefulness and I generally
           | agree with this. The Assistant craze seems more justified
           | when you consider that companies like Google and Amazon are
           | using it as a way to build datasets. It's a strategic reserve
           | of data to build other things from (i.e. Google Duplex) and
           | it doesn't matter at their scale if there isn't a vision yet,
           | if a competitor is stockpiling transcribable voice data, they
           | need to keep up.
        
             | atat7024 wrote:
             | > The Assistant craze seems more justified when you
             | consider that companies like Google and Amazon are using it
             | as a way to build datasets.
             | 
             | Basically every new goddamn trend that is _allowed_ to
             | occur is about how datasets can be compiled from such
             | marketed options.
             | 
             | That's why we don't have first-class convergence devices
             | yet. It'd likely blend our home and mobile usage profiles
             | too much.
        
         | SkyPuncher wrote:
         | I've been having the same feeling with Google Assistant on
         | Android Auto.
         | 
         | It feels like it does better in edge cases at the expense of
         | the main cases.
        
         | nojito wrote:
         | Because that's not what she was designed for.
         | 
         | Siri is way more than a pure voice "assistant".
        
           | klausjensen wrote:
           | ...so he is using it wrong?
        
             | iJohnDoe wrote:
             | Holding it wrong.
        
         | CharlesW wrote:
         | > _Is it just me or have speech recognition platforms like Siri
         | actually gone backwards in the last few years..._
         | 
         | I've used both Siri and Alexa daily for many years, and used to
         | rag on Siri a _lot_. In my experience Siri has caught up to
         | Alexa on most fronts, and I find them more or less
         | interchangeable my common use cases (home automation, timers
         | /alarms, music, news/weather summaries, etc.).
         | 
         | That's not saying much since the Alexa bar is quite low. But
         | like many Apple products, I'd characterize Siri's improvements
         | as "slow and steady" for almost a decade now.
        
         | i_have_an_idea wrote:
         | Siri is terrible, but have you tried Google Assistant? I find
         | it very accurate at recognizing my speech and very fast. It
         | feels like a vastly superior product and I definitely find
         | myself using it on my Google devices.
        
           | hn_throwaway_99 wrote:
           | Yeah, came in to say this. Google Assistant has
           | _consistently_ gotten better year after year. I 'm surprised
           | it understands me sometimes.
        
           | suddenexample wrote:
           | Google Assistant is pretty good. But Google's on-device voice
           | transcription in GBoard (unsure if it's a Pixel exclusive) is
           | borderline magical. The delay between speaking a word and
           | having it appear on the screen is shockingly short.
        
             | i_have_an_idea wrote:
             | Oh yeah, the transcription is super good. I'm so sad it is
             | crippled on iOS by requiring some weird app switching to
             | work. Except for that part, it is super faster there too.
        
         | technofiend wrote:
         | Google's appliance recently decided to stream Dark Piano on The
         | Choice on Tune In when I say "OK Google, stream NPR.". Those
         | things are so far apart I assume someone took a bribe to
         | redirect customers for certain keywords. Lol. (Not really but
         | it was my first thought.)
         | 
         | Google's online advice is whenever the assistant fails to work
         | just retrain the device. I remain skeptical that's the issue
         | because it's not like my way of speaking has changed. Instead I
         | have just switched to a new way to request what I need since
         | reporting the issue via Google's vaunted customer service
         | process seems likely to fail.
        
         | JohnJamesRambo wrote:
         | Siri is brain-damaged. I am constantly disappointed with how
         | stupid she is compared to Alexa and the gap is widening. I try
         | to keep things as simple as possible with her because she
         | always disappoints me. I wish Apple would open up a tiny bit of
         | those 200 billion in cash reserves on improving Siri.
        
           | geodel wrote:
           | I mean I can understand how stupid siri is. I find it so
           | irritating that I always keep it disabled. But the point that
           | anything Apple doing bad is for the lack of spending is
           | hilarious.
           | 
           | In fact I'd say Apple is just keeping spending money instead
           | of shutting it down. When IBM Watson AI sank like turd in
           | market it cut funding and let most of team go. I think Apple
           | doing same might be more sensible.
        
             | defaultname wrote:
             | I think Siri is intended to be more goal oriented. I use it
             | extensively, with very little complaint, daily-
             | 
             | -set alarm -next song -set timer -set reminder (e.g. "Siri
             | set reminder 6pm close garage door") -send message to
             | <person>
             | 
             | These comprise 99% of what I would want it to do, and it
             | does it marvelously.
        
               | iamatworknow wrote:
               | Same here. I replaced the few Alexa devices in my house
               | with Homepods over the last year and have notice no
               | difference in how well they work because I don't use them
               | for anything particularly complicated, and I don't _want_
               | to use them for any more than that. The only thing Siri
               | seems to mess up for my usage is not interpreting things
               | I put on my shopping list correctly, but usually in a way
               | that's still recognizable (like "milk this'll").
        
             | Lewton wrote:
             | > I find it so irritating that I always keep it disabled.
             | 
             | Ah, if there only was a way to disable it fully. Even when
             | I disable Siri, it still randomly decides to call people
             | when I boil a pot of rice
        
           | DrBazza wrote:
           | You clearly haven't had the pleasure of trying to use voice
           | control in a Mercedes-Benz. It makes Siri and Cortana seem
           | telepathic by comparison.
        
             | vanderZwan wrote:
             | Have you tried speaking to it in German?
             | 
             | (joking aside, is that voice control developed in the US or
             | in Germany?)
        
               | throwaway4good wrote:
               | German always works! (For cats at least.)
               | 
               | Seriously - my guess is that they try to perform the
               | speech recognition client side (on the local hardware)
               | and are less agressive on how they collect data for model
               | training.
               | 
               | Unlike Google or some company in China which make thin
               | clients that send everything to a central server where it
               | is much easier to recognize, correct and train.
        
             | gambiting wrote:
             | Got a 2020 volvo. The voice controls are insanely bad. I
             | can 100% reproduce a situation where saying "hey volvo,
             | switch off the seat heating" turns it up to max.
        
             | agotterer wrote:
             | Same with the Audi. I don't understand why all the car
             | companies aren't licensing the assistant technology from
             | the big tech companies and using it as the default.
             | 
             | I get Siri via car play, but even car play is sandboxed
             | because it can't control things like the radio or
             | temperature.
        
               | stadium wrote:
               | The procurement decisions for the infotainment system are
               | made around 5 years in advance of the vehicle release.
               | The tech is obsolete before the car leaves the
               | dealership.
        
               | DrBazza wrote:
               | Android Auto at least works, and that in turn has voice
               | recognition that works. It's completely "meta" that I
               | have to use voice recognition on my phone to call a
               | number that triggers bluetooth that activates the hands-
               | free and speaker in the car.
        
               | idiotsecant wrote:
               | I would argue that in-car infotainment systems should be
               | nothing but a dumb terminal into your phone. We already
               | have devices with voice recognition, navigation,
               | multimedia, etc. Why don't we have a way to just use
               | that?
        
               | DrBazza wrote:
               | I completely agree. I wouldn't be surprised if this is
               | what happens. It's partly there already.
        
               | mattowen_uk wrote:
               | I've been looking for a single DIN car audio device that
               | is nothing more than an amplifier with Bluetooth, but
               | such a thing does not exist. My phone already does
               | Music/Radio/Maps - all I need is the car head unit to
               | connect to it and playback the audio through the car
               | speakers. I've even started thinking about some sort of
               | home built version using parts from a cheap Bluetooth
               | speaker system (minus the actual speakers).
        
               | bentcorner wrote:
               | There's plenty of old-school single DIN devices that have
               | bluetooth in them. You'll usually find they have a radio
               | and other junk (e.g. mp3 over usb) but most are fairly
               | simple and it shouldn't be hard to find one that stays in
               | bluetooth mode all the time.
        
               | mattowen_uk wrote:
               | Yes, but they all look awful! XD
        
               | rkalla wrote:
               | For the reason it took BMW so long to say yes to Android
               | Auto - Amazon/Google will happily license the tech but
               | want ALL the customer data off the car.
        
               | Alex5899 wrote:
               | If manufacturers use big tech voice assistance, it'd mean
               | extra subscription for the car owners...really sick and
               | tired of these "subscription" thingy. Microsoft Office
               | used to offer one-time purchase, now it isn't an option.
               | Are we going to have everything subscription eventually?
        
               | gambiting wrote:
               | Because even the "big" tech from "big" companies is still
               | shit. Have a 2020 LG TV with Google assistant built in,
               | and it's a piece of hot garbage.
               | 
               | Example: I frequently switch between display profiles to
               | suit what I need. Saying
               | 
               | "switch to cinema display mode" - works fine.
               | 
               | Saying:
               | 
               | "switch to user display mode" - 100% of the time results
               | in the TV replying "which user would you like to
               | select?".
               | 
               | Like...it's not my fault that the dumb TV has the custom
               | profile named "User".
               | 
               | Google probably spent billions on voice recognition, but
               | it's all worthless, because someone without an ounce of
               | imagination just coded it to react to the words "change"
               | and "user" as the user profile selector, the rest of the
               | sentence be damned.
               | 
               | But back to cars - Google Assistant in Android Auto is
               | equally shit. Try saying "hey google, open spotify", then
               | "hey google, play music". 100% of the time, it switches
               | from Spotify to Google Music. It's insane.
        
               | bombcar wrote:
               | The move to companies naming everything "Brand Name
               | Generic Name" coincided with the move to voice assistants
               | in the worst possible way. "iTunes" is unique but "Apple
               | Music" is just two nouns - and we see this across so many
               | properties.
        
             | hobonumber1 wrote:
             | Is that the voice control in the MBUX, or in older
             | Mercedes?
        
               | DrBazza wrote:
               | In every MB I've been in, in the last decade, the voice
               | recognition could be described as "entertaining".
        
             | steve_adams_86 wrote:
             | Same in my Toyota. It has explicit instructions which,
             | despite a few honest efforts, I can't seem to follow well
             | enough for the assistant to work with any reliability. It's
             | also painfully slow as it fails to understand, making the
             | tumble into the pit of infotainment despair seem to happen
             | in slow motion. Not sure how it ever hit the market.
        
           | [deleted]
        
           | dominotw wrote:
           | >she always disappoints me
           | 
           | siri doesnt default to female voice anymore.
        
             | sgerenser wrote:
             | Doesn't default to male voice either, you will have to
             | choose. I bet most people keep it what it always was
             | (female in the US, some countries like UK were male
             | voices).
        
             | JustSomeNobody wrote:
             | Oh come on! That was announced like 2 weeks ago!
        
             | eCa wrote:
             | Siri is a female name[1] so it makes sense to use 'she'
             | when humanizing her.
             | 
             | [1] https://en.wikipedia.org/wiki/Siri_(given_name)
        
         | GekkePrutser wrote:
         | This is not much to do with the speech recognition itself, but
         | with the AI behind interpreting the commands.
         | 
         | I'm indeed also a bit surprised that this hasn't progressed.
         | It's still not possible to say things like "Turn on my living
         | room lights and the hallway as well". It still feels very
         | scripted where you have to say things exactly the right way and
         | in bite-sized chunks to make it work. The same with Alexa by
         | the way.
        
           | quantumwannabe wrote:
           | I just tried that command with Google Assistant and it
           | worked.
        
           | bombcar wrote:
           | It's insanely more frustrating because there is _no standard
           | list of commands_ - I 'm perfectly fine saying things in the
           | way the computer needs (what is a command line after all) but
           | there's no reference listing what it is expecting so you just
           | have to do trial and error to find out what works.
        
             | armagon wrote:
             | And it is different for every skill (for Alexa, anyway).
             | 
             | And a command that worked yesterday may not work today.
             | (Gah!)
        
           | Jcowell wrote:
           | I would say it has progressed compared to 10 years ago.
           | Speech technology in general to. I remember when YouTube auto
           | captions didn't even hit close to what was being said we now
           | they're way more usable.
        
         | mrkstu wrote:
         | Its been weirdly variable- my Apple Watch and the HomePod mini
         | seem much more accurate than my iPhone.
        
         | aquadrop wrote:
         | Youtube since recently (or I just noticed it) has very good
         | auto-CC, their voice recognition even works in noisier videos.
        
       | geewee wrote:
       | After having tried Microsoft's automatic captioning on Microsoft
       | Stream which is akin in accuracy to monkeys typing something
       | random on a typewriter, I think this seems like a good choice.
        
         | nradov wrote:
         | Live captioning in Microsoft Teams isn't terrible.
        
       | lhousa wrote:
       | Off topic but axios looks neat and tidy! I could read news every
       | day. Is there anything similar that covers worldwide news?
        
       | yalogin wrote:
       | I am confused how speech recognition tech is worth 20 billion.
       | It's not even on the most popular platforms like iPhone, android
       | or the desktops even. Can someone shed some light on this?
        
         | ghc wrote:
         | > September 15, 2005 -- ScanSoft acquired and merged with
         | Nuance Communications, of Menlo Park, California, for $221
         | million.
         | 
         | > October 18, 2005 -- the company changed its name to Nuance
         | Communications, Inc.
         | 
         | So Nuance was worth ~$220MM at the time of acquisition. I'm
         | sure it's worth a lot more now but ScanSoft acquired like 50
         | other companies too, including old voice recording giant
         | Dictaphone.
        
         | ignoramous wrote:
         | "Enterprise sales" and "health care":
         | https://investors.nuance.com/download/NUAN+%28Nuance+Communi...
        
       | f0rklift wrote:
       | Great buy for MSFT. Voice is the future of healthcare and they
       | just bought the best player in the game.
        
       | jonplackett wrote:
       | > The Burlington, Massachusetts-based company, for example,
       | powered the speech recognition engine behind Apple's voice
       | assistant, Siri.
       | 
       | That is the last speech recognition engine I would ever want to
       | buy.
        
       | rvz wrote:
       | Now Nuance.
       | 
       | It seems Microsoft is still actively continuing to buy more
       | companies and it seems Discord is still on the menu.
        
         | GekkePrutser wrote:
         | And Ubuntu! Totally expecting that in the news at this point.
        
           | CivBase wrote:
           | I was about to say RHEL would be more in their wheelhouse,
           | but then I remembered that ship has already sailed.
        
           | traveler01 wrote:
           | Really hope not, Ubuntu is like a beacon in the Linux world,
           | no matter if you like it or not. Microsoft purchasing Ubuntu
           | would mean the end of Linux desktop...
        
         | traveler01 wrote:
         | It's actually kinda scary to see Microsoft stretching its
         | tentacles like this. Only this year they bought Bethesda,
         | Nuance and there are rumours about them buying Discord and
         | other gaming studios.
         | 
         | Microsoft's influence is growing deeply...
        
           | reducesuffering wrote:
           | They're looking at ~$50B / yr in profit, only about ~$17B
           | that's paid out in dividends. What else are they going to do
           | with $33B every year?
        
           | tupac_speedrap wrote:
           | Where is the antitrust lawsuit?
           | 
           | Microsoft got done for this before (bundling Internet
           | Explorer with Windows) and if you look at where they are now
           | buying out businesses and using dark patterns in Windows 10
           | to make people use Edge as well as implying it is a
           | fundamental part of the OS they are way beyond was acceptable
           | years ago.
        
             | traveler01 wrote:
             | You're right.
             | 
             | They've been abusing their position and power for years now
             | and the Edge situation with Windows 10 is getting much
             | worse after the Chromium update. They force you to use the
             | said browser with some features, like when you use the
             | search function it automatically opens Edge browser, even
             | if you have another browser set as default. What's next?
             | Removing the option to set defaults for browsers?
             | 
             | It's one of the reasons I'm willing to buy a MacBook
             | next...
        
       | bjt2n3904 wrote:
       | What does an all cash deal of $20bn look like? I'm assuming it's
       | really just an ACH transaction or something? There's not a convoy
       | of armored cars with silver briefcases or anything... Is there?
        
         | aembleton wrote:
         | It means that Microsoft are giving money in exchange for shares
         | of Nuance instead of giving Microsoft Stock in exchange for
         | Nuance Stock.
        
       | tinus_hn wrote:
       | So unfair that you are forced with your arms twisted behind your
       | back to spend that much money on such a terrible device! What a
       | gyp!
        
         | pinko wrote:
         | You may not realize, but "gyp" is a bigoted ethnic slur. Please
         | don't use it here or anywhere.
        
           | ArcturianDeath wrote:
           | So you flagged their comment for something you aint and that
           | wasnt directed at anyone? How infantile. Now, no one knows
           | what they said.
        
           | thedevelopnik wrote:
           | Yeah this is good to call out. A couple years ago I used it
           | and got dogpiled for racism and I had to say "ok, I will stop
           | using it, but who am I being racist against?" And I got
           | educated, which was good, because I did not know it is a slur
           | against Roma.
           | 
           | A lot of people use it without knowledge of context, so
           | adding the context is important.
        
       | someperson wrote:
       | Several years ago I used a Nuance product named Dragon
       | NaturallySpeaking that had speech-to-text capability and adds
       | verbal accessibility features on Windows platforms (eg, say "Open
       | Word", speak your document aloud, then "Close Word")
       | 
       | I had no idea they had enough sales to justify a $20 billion
       | valuation. Though to be fair, Microsoft tends to acquire
       | companies at high price tags (eg, Skype, LinkedIn, Minecraft)
       | compared to eg, Apple's acquisition strategy of smaller
       | technology focused companies (other than Beats headphones) like
       | P.A. Semi and PrimeSense.
       | 
       | EDIT: Other comments say Nuance's patent portfolio may greatly
       | contribute to its valuation.
        
         | Spooky23 wrote:
         | Nuance OEMs and sells backend systems for IVRs and all sorts of
         | products. You probably interact with their stuff routinely and
         | not even know it.
         | 
         | They also bought up a lot of small companies and products from
         | bigger companies and own a lot of patents.
        
         | iudqnolq wrote:
         | Yeah, but they've got their tentacles into a lot of complicated
         | sticky markets.
         | 
         | For example, they've done all the work to get that same
         | software certified healthcare grade and convinced lots of
         | hospitals to adopt it for their doctors. They can sell that for
         | a lot more than they sell the essentially same software to you.
         | 
         | If you go to a corporate website and see an "Industries"
         | section with Healthcare, Telecommunications, Finance,
         | Government, and more you know they're good at this sort of
         | rent-seeking.
        
         | ghc wrote:
         | Keep in mind that the company named Nuance is a big, 30 year
         | old public company with a lot of products, which acquired
         | Nuance and changed its name in 2005. According to Wikipedia
         | they did $2 Billion USD in revenue in 2016 and had $5.7 Billion
         | in assets.
        
         | udev wrote:
         | Also wasn't Siri based on Nuance technology?
         | 
         | If so imagine them sales...
        
           | raobit wrote:
           | Can you link some source of it, can't find it
        
         | ocdtrekkie wrote:
         | Bear in mind, Nuance is often the voice technology behind other
         | companies' speech-based products too. Nuance technology
         | originally powered Siri, for example.
        
           | qntmfred wrote:
           | Nuance itself was actually spun out of an organization called
           | SRI (note the resemblance to the name Siri)
        
             | ocdtrekkie wrote:
             | This is incorrect. Nuance was a company that originated
             | decades ago, SRI did build Siri, using Nuance's speech
             | technology, but Nuance itself did not spin out of SRI.
        
               | qntmfred wrote:
               | https://www.sri.com/hoi/natural-language-speech-
               | recognition/
               | 
               | > SRI spun off market leader Nuance Communications to
               | commercialize the technology
               | 
               | https://hbr.org/2015/09/the-president-of-sri-ventures-on-
               | bri...
        
               | microtherion wrote:
               | That's true, but technically, the company that is named
               | "Nuance" today was originally named "ScanSoft". They
               | bought the original Nuance and assumed its name.
               | 
               | It's a bit like Symantec, which bought everything,
               | including its name.
        
           | raobit wrote:
           | Is Nuance into healthcare or speech/voice recognition? Didn't
           | knew about the Siri thing though
        
             | RandallBrown wrote:
             | Yes. My wife uses Dragon for her writing her clinical
             | notes. It's apparently pretty popular.
        
             | ocdtrekkie wrote:
             | Nuance is a speech recognition company, but due to their
             | on-premise software which has a lot of integration options
             | and having custom distributions for medical and legal
             | jargon, they tend to be a go-to choice for adding voice to
             | professional highly-regulated industry platforms.
        
           | raobit wrote:
           | Can you link some source of nuance powering siri, i think SRI
           | was where it was built
        
             | ocdtrekkie wrote:
             | SRI built Siri using Nuance for the speech components, and
             | Nuance continued to be used for Siri under Apple:
             | https://techcrunch.com/2011/10/05/apple-siri-nuance/
             | https://appleinsider.com/articles/13/05/30/nuance-
             | confirms-i...
        
         | newsclues wrote:
         | I think the way carmakers are going the auto industry could
         | justify most of the valuation.
        
       | yelloo wrote:
       | a little over a decade ago i contracted for nuance working on a
       | speech-to-text project for cell phone voicemail, either att or
       | verizon. the job was literally listening to actual customers'
       | voicemails and transcribing them (or correcting auto-
       | transcriptions) into the system. literally 6 to 8 hour shifts of
       | pure mind numbing work. we were told nothing about the tech
       | behind it but I wonder if any of that work compounded into some
       | of their in-use tech today, or if it was all just throw away.
       | 
       | pointless story aside, their enterprise valuation at the time was
       | a little under 20% of what it is today, and the company remained
       | mostly the same until 2 years ago. wonder what the catalyst was
       | for their 5x valuation growth?
        
       | josefresco wrote:
       | In other news, how did Pinterest go from $11B to $53 billion in
       | roughly the last year? COVID-19 bump or something else?
        
         | reducesuffering wrote:
         | They really turned on monetization and the entire market was
         | discounted 33% last year.
         | 
         | Pinterest went from ~$250m revenue / quarter to tripling that
         | in just 2 quarters. That's huge and unexpected that revenue
         | would climb that high.
        
       | ocdtrekkie wrote:
       | This is really, really unfortunate. One of the last on-device
       | speech companies is being bought out and moved into Microsoft's
       | cloud division. Expect nobody to be willing to sell you speech
       | recognition without a cloud subscription now.
        
         | throwawaysea wrote:
         | I agree. Even though acquiring is a good strategy for Microsoft
         | to an extent, it is also a problem to see continued
         | consolidation. How can anyone hope to compete against these
         | giants in the same product segments? They have unlimited cheap
         | capital and the ability to integrate an acquired product into
         | the rest of their products. Then there's the issue of
         | intellectual property and continued building of patent war
         | chests. If one of these companies copies your innovative
         | feature, you will have no recourse to sue them because they'll
         | be sitting on a mountain of random mundane patents. The fact
         | that these companies can make $20B acquisitions itself feels
         | broken from a healthy market perspective.
        
         | Godel_unicode wrote:
         | C+AI makes products that can work offline though (yes it has
         | the words Azure and cloud, no they aren't required):
         | 
         | https://blogs.microsoft.com/ai/with-azure-percept-microsoft-...
        
           | ocdtrekkie wrote:
           | The blog claims that it is so devices can continue to work
           | when it's offline, not that it didn't use Azure when it was
           | online, and also that the devices are intended to by deployed
           | via Azure IoT Hub.
           | 
           | Which is to say, the blog doesn't make it sound like I can
           | use this without an Azure subscription, even if it works
           | offline sometimes. Whereas the Microsoft Speech SDK, I could
           | just include the DLL files and run with it.
        
         | whimsicalism wrote:
         | On the flip side, the open source tech has gotten good enough
         | that you can basically roll your own now.
        
         | athenot wrote:
         | Nuance has grown through acquisitions. They basically bought up
         | technologies and slapped a common name on them. But each one
         | retained its one oddities. So you configure one product with
         | INI-style files, another one with XML files, a module within
         | that one is configured with text files using configuration
         | codes... it's a royal pain in the behind.
         | 
         | Hopefully Microsoft will eventually unify these apis and
         | configurations into something coherent.
        
           | brainzap wrote:
           | like they did with Azure? xD
        
         | kkielhofner wrote:
         | Not quite "on device" but Microsoft Azure provides Speech
         | Cognitive Services as containers that you can run in your local
         | environment:
         | 
         | https://docs.microsoft.com/en-us/azure/cognitive-services/sp...
         | 
         | I believe Google Cloud Platform has something similar available
         | (not sure about AWS).
        
           | ocdtrekkie wrote:
           | I use desktop PCs as my "device", so hardware power isn't
           | really an issue here, but the fact that it's still usage
           | priced would be the big issue.
        
         | rllearneratwork wrote:
         | plenty open-source options are available. Checkout
         | https://github.com/NVIDIA/NeMo
        
         | yosito wrote:
         | Are you saying this discussion calls for some nuance?
        
         | 2OEH8eoCRo0 wrote:
         | You don't know their roadmap or plans for Nuance yet you
         | attribute motive.
        
           | [deleted]
        
           | ocdtrekkie wrote:
           | Microsoft's focus here is pretty well known: They've retired
           | the Windows Speech SDK almost entirely in favor of Azure
           | services, which is where the Microsoft Speech team has moved
           | to, and the announcement explicitly stated Microsoft is
           | bringing this under their "Intelligent Cloud" segment.
        
             | 2OEH8eoCRo0 wrote:
             | They claimed two things. That this would be exclusively
             | cloud and that nobody will sell you speech recognition
             | without a subscription. I doubt this is all.
        
         | lunixbochs wrote:
         | I'm in the on-device space, here's a recent demo of my engine
         | for a niche use case (it also does large vocabulary dictation
         | very well):
         | https://twitter.com/lunixbochs/status/1378159234861264896
        
           | ocdtrekkie wrote:
           | I'll take a look! I am still looking for the right speech
           | recognition setup for my needs. I wrote an app that largely
           | expects text input of the spoken command, and I'd ideally
           | like to have hotword detection + speech recognition that can
           | be set up to output the detected command to my own software.
        
             | lunixbochs wrote:
             | What are you building?
        
               | ocdtrekkie wrote:
               | I have been hacking on a home automation controller (that
               | isn't particularly well written, to be honest) for a
               | number of years, and voice is one area I do not want to
               | have to figure out how to write myself. I am a bit
               | concerned about having to heavily integrate with a model
               | that requires I explicitly build sentence patterns in
               | their software, because it'd lock me in pretty heavily to
               | that solution.
               | 
               | (My wife has been using Dragon for dictation heavily
               | lately, so that's a use-case that is intriguing to me as
               | well, especially if today's announcement means the death
               | of the Dragon product line in the near future.)
        
       | killjoywashere wrote:
       | Am I the only doc who despises Nuance? Dragon is definitely
       | Microsoft-style software: lots of exposed features with defaults
       | randomly set to "what no one would want, ever". Nevermind the
       | core algorithm never really seemed to work well for me.
        
       | Kye wrote:
       | People tell me I'm blunt sometimes but have you tried to price
       | nuance lately? Doesn't come cheap.
        
       | idclip wrote:
       | Rip.
        
       | [deleted]
        
       | achow wrote:
       | This is incredible for a company like Nuance.
       | 
       | At the time of acquisition:
       | 
       | Nuance: $20B, employee strength 6000. 3M/employee
       | 
       | LinkedIn: 26B, employee strength ~12000. 2M/employee
       | 
       | LinkedIn was much more larger, more 'visible' and perhaps better
       | talent attractor than Nuance at the time of acquisition.
        
       | GekkePrutser wrote:
       | Oh this is big, Nuance is not very well known to the public but
       | they are indeed very big in speech recognition. We used their
       | solution with automated support systems.
        
         | raobit wrote:
         | True, i came to know people appreciating it here that it is
         | better than siri,alexa in terms of speech recognition, is it
         | really that good. Support system you mean IVR?
        
       | qwertox wrote:
       | I knew Nuance sounded very familiar, but when I googled it, the
       | news were about an AI company, which confused me.
       | 
       | DragonDictate / Dragon NaturallySpeaking, that's why it sounded
       | so familiar.
        
       | mwambua wrote:
       | $NUAN's spike from $45 on Friday makes sense. However, I'm having
       | trouble figuring out why they currently trade at ~$53 given that
       | the market knows that Microsoft will pay $56 for each share.
       | (https://news.microsoft.com/2021/04/12/microsoft-accelerates-...)
       | 
       | Any ideas on why that is?
        
         | johncoogan wrote:
         | Pricing in a small chance that the acquisition won't go through
         | (maybe due to FTC clearance, but could be other due diligence
         | related items).
        
       | 16bytes wrote:
       | For those confused, this acquisition is due in large part by
       | Nuance's dominance in healthcare related products. From Nuance's
       | last earnings release[1]:
       | 
       | "We are very pleased with the strong start to the fiscal year, as
       | we delivered revenue and EPS above our guidance range
       | expectations," said Mark Benjamin, Chief Executive Officer at
       | Nuance. "We continued to advance our strategic initiatives,
       | accelerating our cloud transition across our core platforms in
       | Healthcare and focusing on our AI-first approach in Enterprise.
       | In Healthcare, we saw solid performance in our cloud-based
       | offerings, growing cloud revenue 28% year-over-year. In
       | particular, we benefited from strong performance in Dragon
       | Medical & DAX Cloud revenue, which grew 22% year-over-year driven
       | by the ongoing transition of our installed base to Dragon Medical
       | One, as well as traction in international, ambulatory and
       | community hospital markets. Enterprise delivered another record
       | revenue quarter, up slightly from its previous record in Q1'20,
       | driven by particularly strong demand for our Security &
       | Biometrics solutions."
       | 
       | Nuance has deep relationships built with nearly every health
       | system in the US and beyond. This fits quite well with
       | Microsoft's corporate focus. Yes, Nuance also has a lot of IP,
       | but I wouldn't expect any consumer facing changes (e.g. Cortana)
       | in the near term.
       | 
       | [1]
       | https://investors.nuance.com/download/EX%2099.1%20Press%20Re...
        
         | hbosch wrote:
         | I worked years ago at a major cell phone mfg company, and we
         | were comparing vendors (circa 2013-2014) for the voice
         | recognition/transcription software. I remember two of the
         | leading options were SoundHound (dba then as "Hound", which has
         | since gone to market as a voice solution[0]) and Nuance which
         | was a company not many of us had ever heard of.
         | 
         | At the time, Hound actually was very very good at language
         | recognition and impressed everyone quite a bit. Compared to
         | Nuance, the experience of conversing with Hound was better as I
         | remember. However, Nuance had the edge in language support...
         | while Hound was great for Western dialects of English, and some
         | others, Nuance supported Mandarin. End of the day it was no
         | contest which product we had to go with.
         | 
         | I'm not surprised that Nuance had continued to be an industry
         | leader all these years.
         | 
         | ...
         | 
         | 0. https://www.soundhound.com/hound
        
         | samstave wrote:
         | And now you know why there will never ever ever be "free
         | healthcare for all" in the US because this is how profitable
         | sickness is. Plandemic.
        
           | ejb999 wrote:
           | >>"free healthcare for all"
           | 
           | There never has been and will never be 'free healthcare for
           | all' - its not free, it's only free for some people if some
           | other people pay for it.
        
             | dopidopHN wrote:
             | You pay with your taxes. Is that this hard to understand?
             | 
             | In France when my boss give me 1 euros, he has to give 0.33
             | cents to a found that goes toward my healthcare. Then most
             | things are << free >>. From regular doc appointments to
             | oncologists.
             | 
             | Here I pay 500$/month, and then some co-pay and then some
             | more.
             | 
             | It's not that different.
        
             | thebruce87m wrote:
             | I've never seen anyone argue that. Well, until now anyway.
        
             | rand49an wrote:
             | America spends the highest amount per capita & the most in
             | total terms by a large margin and they aren't able to cover
             | 100% of their citizens.
             | 
             | Nobody thinks that healthcare is magically free in the rest
             | of the world, but at least in countries with socialised
             | medicine people pay into a system that covers everyone in
             | society.
        
             | FireBeyond wrote:
             | I'm curious who you think is actually out there laboring
             | under the assumption that healthcare becomes absolutely,
             | and literally, free?
        
               | inopinatus wrote:
               | Given the venue of these remarks, and the otherwise
               | reductio ad absurdum of the alternatives, we can surmise
               | this is referring to free as in speech, not free as in
               | beer, and they mean sante libre, to distinguish it from
               | proprietary licensed healthcare.
        
               | [deleted]
        
               | fakedang wrote:
               | A lot of Europeans in the lower taxpaying tiers who love
               | to shit on Americans (especially when the American
               | healthcare system has been getting so much coverage the
               | past decade).
        
               | FourthProtocol wrote:
               | Some examples would be useful. Yes, many that don't pay
               | tax benefit from the government, and yes, you can view
               | that as a working class paying for the unemployed.
               | 
               | Imagine, if you will, a 50-year-old woman on the dole
               | (she's paid a monthly sum by the government). In Germany,
               | for instance, this is only paid if she can prove that she
               | applied, and continues to apply for work/seek employment.
               | 
               | It's a bit of a mad circle - she doesn't want work,
               | because she has a comfortable, if meagre life. Of course
               | she dutifully applies for employment every month, and
               | occasionally lands an interview.
               | 
               | She's been out of work for so long though, that's she's
               | no longer employable. She's too old for manual labour,
               | cannot type, doesn't do Internet. And so no one will have
               | her.
               | 
               | It's not ideal for someone expecting to get out what they
               | put into the system, but it's a social safety net that's
               | better than forcing people out onto the street. Will all
               | the problems that brings.
               | 
               | And yes, the 50-year-old gets "free" healthcare. Which I
               | contribute to, from my hard work. And I think this system
               | among the best on the planet.
        
               | kelnos wrote:
               | > _And yes, the 50-year-old gets "free" healthcare. Which
               | I contribute to, from my hard work. And I think this
               | system among the best on the planet._
               | 
               | I wish more people had that attitude.
               | 
               | Instead, in the US, we have people actively making their
               | own lives worse because they don't want to give others
               | things they don't believe they "deserve".
               | 
               | If taking more out of my paycheck would get all the
               | homeless people off the streets, I would happily do that.
               | I personally believe that everyone has a right to
               | housing, but even if I didn't care about people, I'd be
               | ok with it because getting homeless people off the
               | streets makes my life better too.
               | 
               | Ensuring that people aren't insecure about housing and
               | food translates to lower crime rates and safer
               | neighborhoods.
               | 
               | It makes me genuinely angry that anti-welfare people
               | don't get this, and actively lobby against their own
               | interest. I'm sure there are some people who just believe
               | that welfare programs don't work, and are against them on
               | those grounds, but most of the rhetoric I hear seems to
               | be around not giving people things they haven't worked
               | for and don't deserve.
        
               | haerra wrote:
               | Uhm, I guess that you have some inner frustrations, as I
               | have yet to meet someone who thinks that healtcare is
               | literally free.
        
               | fakedang wrote:
               | If you're talking about people who for some reason don't
               | understand European tax laws (which is a lot of people in
               | the mainland and in the US), yeah I'm quite frustrated.
               | 
               | My issue is with people who pay nil significant taxes in
               | Europe gloating ignorantly about how European Healthcare
               | is free, and won't stop shitting on American Healthcare.
               | Yeah, your healthcare is cheaper than the US but it isn't
               | free. There is a whole bunch of middle class folks and
               | upper class folks paying for it. And I'm not even
               | supporting the American model.
        
               | xwolfi wrote:
               | Yeah well I'm a European who was in the middle tax
               | bracket before fleeing communism to move to China and I
               | can tell you: the situation in Europe is unsustainable
               | with all the youth and elders voting for "free
               | healthcare" (it's so hard to make them understand it's
               | free for them but oh so expensive for many others) while
               | the people who actually find ways to produce a bit of
               | value foreigners might be interested in, work for free to
               | pay for it...
               | 
               | The American healthcare system is not an healthcare
               | system, it's a disgrace. The European ones are vast
               | communist machines that can't pay for themselves. The
               | best is the one I see here in Hong Kong: you pay small
               | taxes for it, you pay for anything non critical, you get
               | a socialized base service of average quality with very
               | very good private healthcare that you pay for. And a
               | network of banks providing health insurance for an okay
               | price.
               | 
               | For instance, you can use taxpayers money to give birth
               | if you want, but you don't choose the date, you don't get
               | a room for long and no way you get a C-Section unless you
               | risk dying. In the private hospital you pay a lot, get
               | all those things, but it's not at all necessary.
               | 
               | I really like this compromise, which in hindsight just is
               | obvious and shows you the shark Americans and the hippies
               | Europeans just can't make compromises. You shouldn't have
               | to die because you can't afford a surgery, and you
               | shouldn't have to work 4 months a year for the State
               | because it can't afford to give surgery for every wart on
               | every butthole.
        
               | oblio wrote:
               | > The European ones are vast communist machines that
               | can't pay for themselves.
               | 
               | Do you have any proof of that?
        
               | AdrianB1 wrote:
               | A family member is an expert in this area working for the
               | government in a high position for a long time and they
               | update quarterly the estimations on when the system will
               | fall, not if. The current calculation is less than 15
               | years and it is fairly constant for the past 10-15 years.
               | In the discussions they have between countries the
               | situation varies a lot, from countries that are going
               | from default to default like Greece) or close (PIGS) to
               | countries that are almost stable (Germany), but on
               | average the situation is bad.
               | 
               | For example I was told 10 years ago never to expect to
               | retire because there will be no money for the public
               | pension system when I will have the age. It is on an
               | accelerating fall and the politicians are messing it up
               | even further, pensions were increased by law by 40% about
               | a year ago: if there is no future, you can start ruining
               | the present.
        
               | ptsneves wrote:
               | This is a bit of a misterpretation. Yes they make that
               | calculation but to know how to adjust the age of
               | retirement and because there are shunt laws that limit
               | the expenditure to a given percentage of gdp.
               | 
               | Portugal(p in pigs) is such a country and this shunt law
               | is a 2/3 law meaning if debt ceilings are overridden by
               | government or parliament it will be struck down by the
               | constitutional court. just recently there was such a law
               | and it was promptly sent there. E
        
               | FireBeyond wrote:
               | When I left Australia, which is now 14 years ago, so
               | grain of salt: you paid 1% income tax for Medicare,
               | unless you were above a certain income level, in which it
               | became 1.5%. If you opted out of the system, you could
               | purchase private insurance, and would not be subject to
               | this tax. There was a floor, where below or near "minimum
               | income" levels, you were also not required to pay this
               | tax.
               | 
               | > For instance, you can use taxpayers money to give birth
               | if you want, but you don't choose the date, you don't get
               | a room for long and no way you get a C-Section unless you
               | risk dying.
               | 
               | This makes absolutely no sense. Short of induction
               | agents, which have varying degrees of efficacy, if you're
               | not getting a C-section, the healthcare industry,
               | hospital, don't decide when you give birth, you/your baby
               | do.
        
               | fakedang wrote:
               | I don't know why you want to draw comparisons to the
               | Australian system here. We're comparing European to
               | American, and the vast amount of ignorant thought in
               | Europe about how healthcare is free.
        
               | FireBeyond wrote:
               | Because the comment I replied to mentioned nothing to do
               | with Europe?
               | 
               | > There never has been and will never be 'free healthcare
               | for all' - its not free, it's only free for some people
               | if some other people pay for it.
               | 
               | That's what I replied to. I also mentioned living with
               | one European system, and a similar Australian system that
               | are both largely considered "effectively free (or at
               | least, out of pocket)", and how no-one living under
               | either system that I've been a part of, thinks that their
               | healthcare is "literally free".
               | 
               | In fact, most of the tropes about "It's not really free,
               | you're paying for it with taxes!" come from Americans
               | bemoaning the insidious evil that they consider
               | "healthcare for all" systems to be. It's a straw man,
               | built up by some to decry "socialism".
        
               | nl wrote:
               | (Australian here)
               | 
               | Note that the 1% (or 1.5%) Medicare levy doesn't fully
               | fund the health system here.
        
               | AdrianB1 wrote:
               | I opened my last paycheck, the tax is 10% (Eastern
               | Europe).
               | 
               | There is some undeniable truth in this discussion: people
               | with higher income pay for the people with lower income.
               | 10% of 100,000EUR is a lot more than 10% of 20,000EUR.
        
               | emj wrote:
               | Considering disposable income; 10% of 100,000EUR is alot
               | less, taxes are not noticable for me as a high income
               | earner.
        
               | kelnos wrote:
               | And so what? That's how a functioning society should
               | work. I would much rather have 90kEUR after health care
               | taxes than 18kEUR; the higher earner is still coming out
               | far ahead.
               | 
               | It's not like the private insurance system is "equitable"
               | either. I am very healthy and hardly ever need to see a
               | doctor, but my insurance comes in at around $650/mo
               | (mostly paid by my employer, but the money still has to
               | come from somewhere). I definitely do not incur anywhere
               | near $650/mo in health care costs of my own; I'm paying
               | for care for people much sicker than I am, who incur
               | health care costs higher than what they pay into
               | insurance.
        
               | dmingod666 wrote:
               | Because 20K is a smaller number than 100K.
               | 
               | Taxes work with the basic assumption that people need
               | some money to live, there is a humanitarian aspect to it
               | if you see the govt positively or you can say, people in
               | govt dont like thier head too far away from their
               | bodies..
        
               | andybak wrote:
               | > before fleeing communism to move to China
               | 
               | Is there some level of humour here that I'm missing? (and
               | yes I know all the subtleties around the Chinese system.
               | But still - that's a heck of a sentence to throw out
               | uncritically)
        
               | fakedang wrote:
               | He makes a lot of valid points about the unsustainability
               | of the European system, but yeah couldn't help a chuckle
               | at that line.
        
               | chipotle_coyote wrote:
               | The "valid points" about how socialism will surely drive
               | all of Europe bankrupt within the next decade have been
               | repeated for the last seventy years. I'm sure they're
               | right _this_ time, though.
        
               | fakedang wrote:
               | Of course, the European model is extremely sustainable if
               | you can ignore the not insignificant amount of cost
               | cutting and lack of coverage of certain drugs for orphan
               | diseases. You can literally just talk to any doctor or
               | nurse in the NHS system and ask them about how quality of
               | care has declined over the past decade, while their
               | professionals' workload has only increased unsustainably.
               | And we're talking about one of the best run healthcare
               | systems in Europe here.
               | 
               | It's of course nothing like the American system which is
               | a bastardization of Healthcare, but it's no utopia
               | either. Costs of delivering healthcare have increased in
               | Europe mostly due to wasteful spending.
               | 
               | I don't know if you bothered to read his points after the
               | first line, but he clearly outlined the Asian model of
               | healthcare, and clearly criticizes the American model.
        
               | FireBeyond wrote:
               | > lack of coverage of certain drugs for orphan diseases
               | 
               | This is literally the case in the US too. It's not
               | "right" in Europe, when it happens, nor is it in the US.
               | 
               | US pharma companies have, repeatedly, discontinued
               | cheaper, and in some cases, the only effective,
               | medications when they've deemed them not profitable
               | enough.
        
               | jxramos wrote:
               | I don't get it, isn't China communist too. Has that
               | become an in name only thing? But yah there's no silver
               | bullets as someone likes to say, tradeoffs are something
               | adults recognize and have to manage.
        
               | barbazoo wrote:
               | > the situation in Europe is unsustainable with all the
               | youth and elders voting for "free healthcare" (it's so
               | hard to make them understand it's free for them but oh so
               | expensive for many others)
               | 
               | I think you might misunderstand how the systems work.
               | First of all, there is no such thing as European
               | healthcare. Every country has their own system. In
               | Germany for instance, 14.6% of your post tax income go
               | towards healthcare (capped at a post tax income of EUR
               | 58.050). No one thinks it's free and it isn't free for
               | anybody except for those who really cannot afford it
               | which have never heard anyone critizise.
        
               | ZuLuuuuuu wrote:
               | That is not reality, that is what American right thinks
               | about European people. We of course know that we are
               | paying for healthcare with our taxes, but we also know
               | that in the end what we pay is lower than what we would
               | pay without a government healthcare system. So we chose
               | this healthcare system consciously.
        
               | FireBeyond wrote:
               | As someone who was born under the NHS in Scotland, grew
               | up in Australia under its Medicare system (and the
               | introduction of partial privatiz(s)ation), and has lived
               | in the US since 2006, no-one is laboring under that
               | misapprehension. Medicare tax is indeed a line item on
               | Australian taxation paperwork.
        
               | fakedang wrote:
               | I don't know where you get the impression that I'm
               | criticizing the NHS or a nationalized Healthcare service.
               | I'm all for a nationalized healthcare service. My issue
               | is with people who pay nil significant taxes in Europe
               | gloating ignorantly about how European Healthcare is
               | free, and won't stop shitting on American Healthcare.
               | Yeah, your healthcare is cheaper than the US but it isn't
               | free. There is a whole bunch of middle class folks and
               | upper class folks paying for it.
        
               | vagrantJin wrote:
               | Bruh.
               | 
               | You have deep issues. No thinking thinks anything is
               | free. Its free as in I can walk in get treated and walk
               | out without having a cent or anyone asking about my
               | credit details. The difference is in the quality of care
               | as gov run hospitals have much tighter budget constraints
               | and can't treat patients with as much delicacy as private
               | medical institutions.
        
               | fakedang wrote:
               | > You have deep issues
               | 
               | Thanks for the personal attacks. Highly appreciated /s
               | 
               | > The difference is in the quality of care as gov run
               | hospitals have much tighter budget constraints and can't
               | treat patients with as much delicacy as private medical
               | institutions.
               | 
               | Yet somehow places such as Singapore, Thailand and Japan
               | manage to provide top notch healthcare even in government
               | institutions, healthcare that is much better than most
               | private European hospitals.
               | 
               | And yes, my point was exactly about how a not
               | insignificant number of people in Europe seem to think
               | that their healthcare comes for free (because they don't
               | pay tax for a variety of reasons).
        
               | inopinatus wrote:
               | No; everyone knows that goods and services, including
               | those supplied by government, come at an economic cost.
               | 
               | This slur of outright idiocy via economic illiteracy is
               | fiction, and applying slurs to people from a specific
               | region on the basis of their economic circumstances is
               | bigotry 101, so the personal admonishment above is hardly
               | surprising.
        
               | vagrantJin wrote:
               | Sure. Personal attacks are uncalled for and I retract
               | that part of my statement.
               | 
               | But the rest of my points still stand.
        
               | kelnos wrote:
               | Even if there is a large group of people who believe
               | that, why do you care so much? How do their beliefs, as
               | foolish as they may be, actually negatively impact you?
        
               | [deleted]
        
               | ratsforhorses wrote:
               | Just a thought, "paying nil significant taxes" would mean
               | lower or nil income...? we could also include refugees,
               | prisoners in that group I guess.... these people, may
               | also be providing a huge extra to society in the form of
               | being low paid, having future potential or not adding to
               | externalisation costs such as increased infrastructure
               | needs higher income earners do... also I think the main
               | criticisms of the US health system is that insurance is
               | in most cases part of the job contract and that there are
               | huge (cost) inefficiencies due to insurers battling over
               | coverage costs with health providers... as an aside I
               | live in Romania and as a low income earner I forgoe
               | insurance because it's a lot cheaper to get care when I
               | need it
        
               | jschwartzi wrote:
               | > insurance is in most cases part of the job contract and
               | that there are huge (cost) inefficiencies due to insurers
               | battling over coverage costs with health providers.
               | 
               | To say nothing of how maddening it is to have to change
               | doctors every time we change jobs, or to lose coverage
               | for certain conditions when we change jobs, or to have to
               | perfectly time certain life events such as childbirth or
               | pregnancy to either before or after we change jobs, or to
               | make sure we don't get sick during the probationary
               | period while we're changing jobs, and so on.
        
             | seanmcdirmid wrote:
             | The more correct term for universal healthcare rather than
             | free should be cheaper as everyone with such systems wind
             | up spending much less on healthcare than the USA. We
             | basically spend as much per capita on our public system
             | than other countries do on healthcare overall, and then we
             | also have a private system that is even more costly.
        
           | [deleted]
        
           | srmarm wrote:
           | Yes / No
        
         | luke2m wrote:
         | Yes, that makes sense
        
         | jesseryoung wrote:
         | I work in healthcare software and recently did a spike building
         | a voice assistant for the EMR. We compared Google, AWS, Azure
         | and Nuance's voice and intent recognition and Nuance blew all
         | the others out of the water. When it comes to understanding
         | medical terminology Nuance is way ahead of anything other
         | providers have.
         | 
         | Dragon has been around for 23 years and has been THE product
         | for VR in the medical field for at least the last 10 years
         | (from my experience).
        
           | ocdtrekkie wrote:
           | I think in a lot of cases that is because they tried. You can
           | tell 90% of Google's focus is ad consumers when they develop
           | new services, whereas Nuance has sold medical-focused
           | dictation tools for over a decade.
        
         | conanbatt wrote:
         | Oh wow. The Dragon headset is a very strange product space. It
         | is used by non-tech savvy doctors to avoid having to type into
         | the EMR.
        
           | riahi wrote:
           | It's not just the non tech savvy. It's substantially faster
           | to dictate text than type it, especially if your hands are
           | occupied with the computer doing something else (ie
           | interpreting radiology exams, dictating a treatment course or
           | visit note while simultaneously reviewing labs).
        
         | tootie wrote:
         | I'm pretty sure Nuance also does the Comcast Xfinity voice
         | remotes. They are actually really well done. And it's a
         | humongous customer to have your claws in.
        
           | iFred wrote:
           | They do. The amount of magic involved to make it work is
           | amazing from an engineering perspective.
        
           | dkdk8283 wrote:
           | Universal remote control makes all Comcast remotes.
        
           | ryanSrich wrote:
           | It's literally better than Siri. I don't know how, but it is.
           | I'd say it's even better than Alexa in terms of its ability
           | to recognize things I say.
        
             | tootie wrote:
             | The biggest leg up they have is that their product works in
             | a very controlled domain. Siri is out there trying to be a
             | complete interactive AI human and failing miserably. The
             | Xfinity remote just controls your TV and does it
             | smashingly. I found the Alexa-driven voice control on my
             | FireTV to also be a pleasant experience compared to regular
             | Alexa.
        
             | kelnos wrote:
             | The TV remote only has to understand TV-related things,
             | like inputs, channels, volume, and program names. Siri and
             | Alexa have to understand _everything_.
        
               | meroes wrote:
               | Not true.
               | 
               | "Xfinity Home, dim the bathroom lights to 40%"
               | 
               | "Youtube Yuri Gagarin"
               | 
               | Are both things it knows how to execute.
        
             | tomcam wrote:
             | I use Siri every day. Former radio guy. Siri is horrible
             | even for me
        
             | jxramos wrote:
             | I think they've been at it for a pretty long time with old
             | products like Dragon. A friend used to work there some
             | years back and said they pretty much perfected speech
             | detection up to some very reasonable error rate. I imagine
             | they've just continued to cover all the dark corner cases
             | and irregularities and accents etc.
        
               | pie420 wrote:
               | No, the real challenge now is how do you minimize the
               | amount of processing power needed, or bandwidth needed,
               | and how do you do all this while minimizing translation
               | time to under 0.5 seconds.
               | 
               | Obviously accents and irregularities are also areas I'm
               | sure they are focusing on, but I imagine that optimizing
               | for real time, mobile and low CPU power devices is a huge
               | focus for them.
        
               | geenew wrote:
               | They ran dragon on contemporary computers, and that was
               | very good at least 10 years ago, probably more. So they
               | have voice recognition working well on what would now be
               | considered very constrained hardware.
        
           | marktangotango wrote:
           | I have this and it really is quite remarkable. The entire
           | voice integration in the x1 set top box is really polished.
           | Other than the occasional "wow, this is pretty good for
           | comcast!" I hadn't given it much thought until now.
        
             | DaiPlusPlus wrote:
             | Can you remove the ads from the EPG?
        
           | nickfromseattle wrote:
           | Microsoft already has relationships with Comcast [0] and
           | nearly every major telecommunication around the world.
           | 
           | [0] https://cloudsolutions.comcast.com/apps/64168/office-365#
           | !ov...
           | 
           | And 100% agreed, the voice is great on the Xfinity remote.
           | Was very impressed.
        
           | [deleted]
        
       | mrkramer wrote:
       | >Microsoft tried to buy TikTok's U.S. operations last year in a
       | deal reportedly valued between $10 billion to $30 billion.
       | 
       | >Reports suggest it's in advanced talks with gaming chat app
       | Discord for a deal worth more than $10 billion.
       | 
       | >A report in February suggested Microsoft was eyeing a takeover
       | of Pinterest, worth $53 billion on the public market. Last
       | September, it bought gaming giant ZeniMax Media for $7.5 billion.
       | 
       | Microsoft is in full yolo mode since all other big tech companies
       | have antitrust lawsuit against them. Microsoft spent its time on
       | the cross in the 1990s and early 2000s now they will acquire
       | anything they can.
        
         | CivBase wrote:
         | MS's strategy as of late seems to be buying their way inyo
         | being competitive in every market instead of dominating a few
         | markets. I suppose this gives them a great deal of stability
         | and allows them to develop a massive ecosystem of
         | interconnected products and services. It's still a concerning
         | practice... but not as obviously unethical as the monopolistic
         | behavior displayed by other big tech companies.
        
           | mrkramer wrote:
           | This was their strategy since always or since they achieved
           | monopoly in PC OS market which ensured them huge profits
           | which they used to acquire competitors or to break into some
           | industry or niche. They would push acquired product or
           | service to millions of Windows users meaning they had huge
           | distribution channel and scale potential.
           | 
           | Microsoft's first acquisition was in 1987 of Forethought Inc.
           | or developers of what is now Microsoft PowerPoint and they
           | bought them for only $14m. Today PowerPoint as a product and
           | as a brand is worth billions.
        
         | paxys wrote:
         | The fact that none of these companies are competing with
         | Microsoft also makes it easier. That's not the strategy Google,
         | Facebook etc. normally use.
        
           | mrkramer wrote:
           | Maybe they are not competing with them right now but they
           | have aspirations to break into their industry and then
           | compete with them. They figured out it was easier to acquire
           | them than try to build it from the ground up.
        
             | genericone wrote:
             | Easier to acquire AND easier to divest from if there are
             | any monopoly-related/law-related issues.
        
       | CivBase wrote:
       | Speech recognition in consumer electronics continues to be slow,
       | unreliable, and a privacy nightmare. I can't tell you the last
       | time I saw someone use it seriously. There are reasonable
       | applications for it, but they are few and far between. I wonder
       | what makes it worth $20B to MS.
       | 
       | Top comment as I'm writing this says Nuance has a strong presence
       | in the healthcare device market, but I'd be surprised if that
       | alone was worth the purchase price.
        
         | outside1234 wrote:
         | Talking to Hololens?
        
       | itsbits wrote:
       | GitHub at 7.5 billion around 2019 looks like a steal.. weird
       | other software giants didn't try for it..
        
         | CuriousPerson23 wrote:
         | A lot of the giant companies are really concerned about anti-
         | trust. Microsoft is under pressure too, but there would be an
         | uproar if Google or Apple bought given their pressure around
         | the app store. Having access to the code that writes the apps
         | would be tough to pull off...
        
           | itsbits wrote:
           | true...Google does have similar product which surely could
           | have caused more anti trust uproar..MS in this space luckily
           | doesn't have such issues..
        
         | v7p1Qbt1im wrote:
         | 100% they tried. Can't imagine Google and Amazon not wanting
         | GitHub.
         | 
         | But with regards to big acquisitions, MS is ironically and
         | quite surprisingly able to fly under the radar in terms of
         | antitrust. Literally every other tech company is not.
        
           | intricatedetail wrote:
           | Microsoft can see a lot of data which means they can have
           | plenty of dirt on people involved in anti trust stuff. Beyond
           | certain point companies can do what they want.
        
           | sethhochberg wrote:
           | I'd guess its a bit less irony and more that by virtue of
           | having already been through various high-profile antitrust
           | investigations, MS is somewhat uniquely well positioned to
           | understand how to avoid/manage similar scrutiny in the
           | future.
        
         | aloisdg wrote:
         | True GitHub is where the community is.
        
       | Maven911 wrote:
       | For those wondering some of Nuance strengths in speech: Multiple
       | award winning Very domain oriented and not just general speech
       | Supports many languages
       | 
       | They have also had a boost in stock with covid and more people
       | using remote speech services
        
       | dalbasal wrote:
       | I think a lot of big acquisitions make "sense," given the current
       | market.
       | 
       | The most successful companies have lots of cash, high share
       | prices, and amazing cash cows. They _could_ borrow for (almost)
       | free, so resources are practically unlimited. Their R &D is
       | already well funded. Most of their big, growth oriented
       | endeavours are not cash-constrained. There are usually no
       | factories to build or production to scale up.
       | 
       | Google tried "20% time." They tried "let many flowers grow."
       | Those things seemed ambitious at 2007-scale. In 2021 terms... new
       | flowers need to be S&P 500 companies to represent growth, instead
       | of just clutter. "Meaningful growth," for Alphabet, is a big
       | number.
       | 
       | How else does a MSFT, Google or (especially) FB put $20bn to
       | work? Acquiring "just works."
       | 
       | Of course, there are in-house alternatives. Waymo is an in-house
       | investment by Alphabet that's bigger than this Nuance
       | acquisition... especially if you consider the $bns Waymo will
       | continue to need until some unknown future date. Self driving is
       | looking more hopeful (certainly to investors) than it was when
       | waymo started.... but waymo is still a dubious investment.
       | 
       | Consider that Google could have bought any car company, for about
       | as much as waymo will cost eventually. Car companies have loans,
       | so you could quibble the math... but details.
       | 
       | Acquiring is easy. The path of least resistance wins >50% of the
       | time. We have that dynamic here, both in the human/managers sense
       | and in the arbitrage-like incentives in the market currently.
        
         | bombcar wrote:
         | Acquiring is a simple way to show the Board/Shareholders that
         | you're "doing something" - but I suspect it's rarely very
         | successful in the long run. Unless you acquire a business that
         | ACTUALLY provides some synergies you're just on the path of
         | transitioning from a successful company to a poor imitation of
         | Berkshire Hathaway.
         | 
         | It does have the advantage that you can "spin off" your
         | acquisitions once they fail to do anything interesting (though
         | this is more commonly seen in sunset industries/dying companies
         | (see AOL, Compaq, etc)).
        
           | wayoutthere wrote:
           | I think this was once true, but is significantly less so in
           | the context of cloud platforms. It's very easy from a
           | business model standpoint for Microsoft to integrate Nuance
           | NLP modules with Azure and start selling access to them at
           | list prices very quickly.
           | 
           | You don't need to hunt new customers with a marketing plan;
           | you likely already have customers with these needs in your
           | pipeline so it's a matter of making sure your AEs know what's
           | happening. Everything is simpler at scale in a cloud business
           | model, which is why these 3 companies in particular are
           | eating the world.
        
           | CerealFounder wrote:
           | Its rarely the syngeries that make it work, instead its often
           | they bought a business they leave alone that has much more
           | room to grow.
        
             | dalbasal wrote:
             | IDK if it's rare that synergies work, so much that it's
             | common for synergies to fail.
             | 
             | Consider Google. They acquired Youtube, Android... Google's
             | skillset was perfect for taking these proving concepts and
             | making them 1080px, so to speak. Now, Youtube and android
             | feed users & data to the adwords cash machine. Youtube and
             | android defend the adwords castle, denying competitors.
             | Fantastic synergy.
             | 
             | OTOH, no company will ever find a synergy with ebay. They
             | have spiky bits where companies are supposed to have
             | copulation bits.
        
               | _delirium wrote:
               | Google acquiring YouTube also had good synergy because it
               | caused bandwidth costs to plummet, which YouTube was
               | having a hard time managing as a startup. The company was
               | bleeding money on bandwidth, because they were an end
               | user who had to pay an upstream ISP for transport [1].
               | Once Google acquired them, suddenly they're on
               | effectively a backbone network and have settlement-free
               | peering with all kinds of other networks. That drove
               | bandwidth costs down to near zero according to one
               | analysis [2].
               | 
               | [1] https://arstechnica.com/gadgets/2015/04/cheaper-
               | bandwidth-or...
               | 
               | [2] https://www.wired.com/2009/10/youtube-bandwidth/
        
               | dalbasal wrote:
               | Yep.
               | 
               | Also, " _just give it as much resources as it needs, we
               | 're rich_" was a game google had already proved willing
               | to win with gmail.
               | 
               | It's easy to lay the tactic out in retrospect. Fund
               | "resource hogs" that users don't pay for. Bet on long
               | term bandwidth costs going down. Bet on major consumer
               | monopolies being valuable, long term. Sounds great and it
               | was great.
               | 
               | OTOH, _lets pour $mns into a "business" that we bought
               | for $bns, that has no revenue... because in 15 years we
               | will be worth $trns and it will all sound like
               | peanuts_... this was once considered imprudent business
               | planning. Google were willing to do it. Others weren't.
               | Only a few even could.
        
           | tachyonbeam wrote:
           | Can't you just acquire a successful business and then do
           | nothing? Just let the business you acquired keep being
           | successful? It's not that different from investing in the
           | stock market, except that you can have more control over the
           | business you acquired if you need to down the line. You also
           | then own their IP, which might be the most important part.
        
             | benreesman wrote:
             | I think that's what GP meant by poor imitation of BH.
        
           | perardi wrote:
           | Apple has had some decent ones. P.A. Semi, notably. And for
           | $278 million dollars, the ROI on that was ludicrous.
           | 
           | But overall, yes. I can think of so many large-scale
           | acquisitions that didn't go so swimmingly.                 -
           | AOL/Time-Warner       - Ford/its stable of luxury brands like
           | Jaguar and Land Rover       - Compaq/HP       -
           | Daimler/Chrysler
           | 
           | It seems like these "big" mergers tend to now show the
           | synergies people promise. Maybe it's just too much culture to
           | integrate.
        
             | mbesto wrote:
             | Tech M&A guy here.
             | 
             | This is survivorship bias at its finest.
             | 
             | How about Facebook's acquisition of Instagram? Google's
             | acquisition of YouTube? Android? DoubleClick? Amazon's
             | acquisition of Twitch? I could go on.
             | 
             | For the record, yes there are VERY many acquisitions that
             | go wrong, especially when you get to the $B+ value. The
             | parent's characterization seems in line with the "no one
             | ever got fired for using IBM" and that sentiment is grossly
             | unjustified for M&A. There are a bunch of other factors
             | that go into corporate strategy. One example - buying a
             | competitor to eliminate competition and thus protecting
             | future dollars.
        
             | bredren wrote:
             | Skype's eventual acquisition by Microsoft is an interesting
             | one.
             | 
             | Can anyone contextualize the horse trading that led to
             | that?
             | 
             | >September 2005, eBay acquired Skype for $2.6 billion.
             | 
             | In September 2009, Silver Lake, Andreessen Horowitz, and
             | the Canada Pension Plan Investment Board announced the
             | acquisition of 65% of Skype for $1.9 billion from eBay.
             | 
             | Microsoft bought Skype in May 2011 for $8.5 billion.
             | 
             | https://en.wikipedia.org/wiki/Skype
        
             | tambourine_man wrote:
             | >Apple has had some decent ones. P.A. Semi, notably
             | 
             | And, let's not forget, NeXT.
             | 
             | Probably one of the best U$400 something million ever
             | spent.
        
               | microtherion wrote:
               | It's funny how there seems to be so little correlation
               | between acquisition prices and eventual value. The PA
               | Semi acquisition was an enormous success at what was at
               | the time a tiny price. NeXT was an enormous success,
               | though $400M at the time was a bet-the-farm price for
               | Apple.
               | 
               | In contrast, while I'm sure Beats has easily paid for
               | itself, $3B was not exactly cheap, and the results were
               | not 10x PA Semi.
        
               | mbesto wrote:
               | I think it's impossible to accurately determine the ROI
               | of an acquisition with incomplete data. There's way too
               | many factors at play.
        
               | tambourine_man wrote:
               | I remember people being flabbergasted by the price they
               | paid for PA Semi. Dividing the price by the number of
               | engineers seemed indeed ludicrous. And yet, here we are.
        
               | microtherion wrote:
               | At the time, there were only 3 comments on HN I could
               | find. One of them was certainly questioning the decision:
               | [1]
               | 
               | But wmf was right on the money [2]: "Maybe Apple thinks
               | they can outdo the Cortex".
               | 
               | [1] https://news.ycombinator.com/item?id=171511
               | 
               | [2] https://news.ycombinator.com/item?id=171879
        
               | perardi wrote:
               | I thought about NeXT, but that was a bit of a weird one,
               | because NeXT executives and technology replaced _a lot_
               | of Apple's executives and technology. That ended up being
               | a stealth takeover by NeXT.
        
           | mbesto wrote:
           | > you're just on the path of transitioning from a successful
           | company to a poor imitation of Berkshire Hathaway.
           | 
           | You mean Berkshire Hathaway, that's current market cap is
           | ~$615B and hails arguably one of the most successful
           | investors of all time as its CEO? That Berkshire?
           | 
           | I don't know about you, but I'd happily be just 1/100th as
           | successful as how that model turned out.
        
           | ffggvv wrote:
           | google maps and youtube and instagram were acquisitions
           | 
           | 2/3 of those arguably are among the most important parts of
           | their respective companies
        
           | dalbasal wrote:
           | I was actually thinking " _Satya, you know that Berkshire is
           | you end game here... right?_ "
           | 
           | I agree, but I think MSFT (and friends) are in this
           | predicament no matter what. What's the alternative?
           | 
           | That said, I don't really think BRK is the end game.
           | 
           | For one thing, Berkshire is kind of an exception. There are
           | plenty of smaller conglomerates that _are_ actually like
           | Berkshire, but most pretend not to be conglomerates. They
           | pretend to be far more cohesive  & synergetic than Berkshire.
           | 
           | Also, Alphabet shows that synergies can be easy to find.
           | Youtube, Android... This generation's acquisitions need to be
           | 10X bigger than that. But... these companies are in uncharted
           | waters. No company has wielded free resources at the scale
           | that MSFT now operates. They aren't the only one currently,
           | but they don't have predecessors... unless we go back to VOC
           | or somesuch.
           | 
           | OTOH... Satya is accidentally in the same position Buffet
           | intentionally sought: Sitting on a pile of capital that must
           | be allocated.
        
             | kelnos wrote:
             | > _I agree, but I think MSFT (and friends) are in this
             | predicament no matter what. What 's the alternative?_
             | 
             | Well, they can just stop growing, and continue doing what
             | works. If that thing stops working (or they have a good
             | belief that it will stop working before too long), they
             | have two options: 1) do nothing, and gradually wind the
             | company down and return capital to shareholders so they can
             | reinvest it elsewhere, or 2) pivot, and accept that the
             | things they are pivoting to will be a rounding error in
             | their finances for years while they grow.
             | 
             | Obviously this is disastrous in our current economic
             | system; a company that tried this would watch its stock
             | price fall into the toilet before too long. But absent
             | that, why not?
             | 
             | Consolidation is what will bring us to a corporate-run
             | dystopia. I would much rather the world be filled mostly
             | with small and medium sized businesses, with every market
             | open to a lot of competition and even cooperation (on
             | standards, not on prices). But I know, that's just a pipe
             | dream, and humans generally suck at cooperation when money
             | is involved.
        
               | dalbasal wrote:
               | >> a company that tried this would watch its stock price
               | fall into the toilet.. But absent that, why not?
               | 
               | lol
               | 
               | >> Consolidation is what will bring us to a corporate-run
               | dystopia. I would much rather the world be filled mostly
               | with small and medium sized businesses...
               | 
               | The alternative to that is trust busting, perhaps. I was
               | commenting on the market logic, so to speak. If we're
               | optimistic, maybe it'll be a corporate-run utopia. Zuck's
               | not great, but I think this generation is kinder than the
               | Carnegie/Rockefeller days.
               | 
               | Look... if Bezos, Zuck, and such continue on trend,
               | they'll soon be very rich. Bigger than the Rockefeller.
               | Their companies will be one par with the VOC/EIC in terms
               | of market cap, but I don't know if it's really comparable
               | to that.
               | 
               | Google/FB are sketchy, if trust-busting comes into play.
               | Advertising is sensitive to both regulation and
               | trustbusting. A ban on snooping, manipulation and overly
               | vigorous advertising would hurt advertising. Trust-
               | busting, like separating adwords from google, hurts
               | advertising monopolies too.
               | 
               | Meanwhile, what happens if a regulator messes up and
               | breaks FB? Would the world lack for social messaging
               | media? If Ford stops making cars, fewer cars are made in
               | the world. If fewer FB likes happen, more sploosh
               | sploshes happen and all is well in the world...
               | 
               | More likely though, no help is coming. That being the
               | case, I think the tech bros aren't the worst candidates
               | for trillionaire status. Someone had to be it. I'm glad
               | it isn't the real estate bros.
        
             | pedrocr wrote:
             | > I agree, but I think MSFT (and friends) are in this
             | predicament no matter what. What's the alternative?
             | 
             | Returning money to shareholders is the common solution for
             | when you don't know how to grow more and profitability in
             | the businesses you're already in and don't have any
             | particular advantage in entering new ones. I'm not saying
             | that's what they should be doing but sitting on a pile of
             | capital that you don't know what to do with isn't a new
             | problem that we need to invent new solutions for.
        
               | nemothekid wrote:
               | My own uneducated position is that is a new problem
               | because shareholders _don 't_ want their money back.
               | Shareholders have been piling money into stocks [1], so
               | if you gave them the money back they would likely just
               | put it right back into Microsoft (or, more likely, it
               | would signal that Microsoft doesn't know what to do with
               | the money, so people would pull out of Microsoft to
               | invest somewhere else).
               | 
               | [1] https://finance.yahoo.com/news/more-money-poured-
               | stocks-past...
        
               | dalbasal wrote:
               | "Returning money to shareholders" is largely a
               | consequence macroeconomic policy or state of affairs. It
               | is, evidently, not actually a choice that CEOs currently
               | have in practice. Dividends and/or buybacks are one of
               | the powers shareholders do tend to wield, in practice.
               | They want to invest more, not less.
               | 
               | Also, IDK if it _is_ a common solution. Nothing is really
               | common at MSFT-scale. A free cash flow like Google,
               | Alphabet, etc. is almost unprecedented.
               | 
               | Meanwhile, I do actually think that this is better for
               | shareholders. IMO "Synergies" is a term somewhere between
               | euphemism and a boomerism but for the purpose of
               | "shareholder value" it doesn't matter. At
               | Monopoly/Unicorn/FAANG scale, there are big opportunities
               | for synergy. Think Google-Android.
               | 
               | Why is Nuance being owned by Alphabet less efficient than
               | being traded independently or owned by private investors?
               | Why is Alphabet owning vanguard more efficient than
               | owning Nuance?
               | 
               | The answer to those question can have no actual impact on
               | reality. If the acquired business is cash generative,
               | they can left to their devices. If the parent company
               | doesn't borrow, then "efficiency" never becomes explicit.
               | Explicit efficiency is relative to cost of borrowing.
               | Implicit efficiency is implied by share prices... and at
               | this point things get foggy.
        
           | john_moscow wrote:
           | Based on my personal experience, since 2008 more and more
           | companies are about showing somebody that you are "doing
           | something" with their money. It could be the VCs, it could be
           | the EU grants, it could be the stockholders, but that's the
           | business model you get with the abundance of capital and low
           | interest rates.
        
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