[HN Gopher] Experian's credit freeze security is still a joke
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       Experian's credit freeze security is still a joke
        
       Author : parsecs
       Score  : 76 points
       Date   : 2021-04-26 22:01 UTC (58 minutes ago)
        
 (HTM) web link (krebsonsecurity.com)
 (TXT) w3m dump (krebsonsecurity.com)
        
       | dawnerd wrote:
       | Meanwhile, I can't get equifax to unfreeze my credit. Whatever
       | answers they have on file are wrong and tell me to call - except
       | you cant reach a human without answering those same questions.
       | They've yet to respond to actual mail I've sent them too.
       | 
       | Oh well, the other agencies unlock so it just takes a little
       | talking whenever I need to run a credit check explaining equifax
       | is jacked up.
        
       | dylan604 wrote:
       | To me, the title is overly wordy: "Experian is still a joke"
        
         | dredmorbius wrote:
         | The punch line is the public, unfortunately.
        
       | Buttons840 wrote:
       | It's important to realize that the credit monitoring services you
       | can buy are provided by the credit companies.
       | 
       | The same company, which may at times make false claims about you,
       | is in possession of a service / technology they claim can detect
       | those false claims.
       | 
       | Why is it not libel when these companies make false claims about
       | me? Especially when they advertise that they have the ability to
       | detect such false claims? "Pay us and we will not make false
       | claims about you" they say. "Pay us and we'll double check with
       | you before making claims about you."
        
         | economusty wrote:
         | They don't make the claims, they provide a database where
         | others can record claims. The difference is important.
        
         | toomuchtodo wrote:
         | The answer is, of course, regulation. To fix this will require
         | more regulation. Contact your Congressional representatives.
         | [1] The CFPB can enforce upgraded financial services policy in
         | this regard once the legislation is enacted. Complaining to
         | them today about this specific security failing is also likely
         | helpful [2].
         | 
         | Freezes and thaws are free. Your credit report, and any scoring
         | mechanisms (FICO), should be available to consumers at any time
         | free of charge. Credit monitoring products should be outlawed.
         | Failures to safeguard citizen data (Equifax) or to promptly
         | remove inaccurate data should incur steep financial penalties.
         | 
         | [1] https://www.govtrack.us/congress/members ("Use GovTrack to
         | find out who represents you in Congress, what bills they have
         | sponsored, and how they voted.")
         | 
         | [2] https://www.consumerfinance.gov/complaint/
        
           | mdm12 wrote:
           | Speaking of regulation, Biden apparently expressed interest
           | in a federal credit bureau under the CFPB
           | https://finance.yahoo.com/news/biden-wants-shut-down-
           | credit-...
        
             | toomuchtodo wrote:
             | Cautiously optimistic. Having had to advocate for folks who
             | were flagged by CAIVRS [1] (from an FHA mortgage
             | foreclosure), I would support such a mechanism if it had
             | robust transparency around metrics and exception handling
             | mechanisms for those caught at the edges of the gears
             | (which CAIRVRS, an existing federal credit and debt default
             | data system, does not).
             | 
             | [1] https://www.hud.gov/program_offices/housing/sfh/caivrs
             | ("The Credit Alert Verification Reporting System (CAIVRS)
             | is a Federal interagency database that contains the
             | following: Delinquent debt information from the Departments
             | of Housing and Urban Development, Agriculture, Education,
             | and Veterans Affairs and the Small Business
             | Administration.")
             | 
             | Sidenote: The above systems is ripe for overhaul by the US
             | Digital Service. It is a pathetically old mainframe system
             | with limited operational hours, when it could be a
             | PostgreSQL database (or similar relational db) with an API.
        
         | mulmen wrote:
         | IANAL so maybe this is hyperbolic but it smells like extortion
         | to me.
        
       | EGreg wrote:
       | Funny, I just called to put a Fraud Alert on my credit report. I
       | encourage everyone to do it - so this way reputable lenders are
       | supposed to call you when they're trying to open an account in
       | your name. An attacker would have to port your SIM card as
       | well...
       | 
       | However, all the information I was providing to set the alert, or
       | remove it, is the exact information that any lender would receive
       | on their application. The system if so horribly broken security-
       | wise, I am shocked there aren't more accounts being opened left
       | and right by people who got them from applications emailed to
       | thousands of lenders over the years.
        
       | RcouF1uZ4gsC wrote:
       | > and were surprised to find that just one of the five multiple-
       | guess questions they were asked after entering their address,
       | Social Security Number and date of birth had anything to do with
       | information only the credit bureau might know.
       | 
       | And a lot more than the credit bureau know those two pieces of
       | information.
       | 
       | Honestly, the US really needs a government run public key ID
       | service. The government in providing passports and drivers'
       | licenses is already doing identity verification. If along with
       | your passport they would allow you to register a public key that
       | people could use to verify your identity, it would be a huge
       | help.
        
         | dylan604 wrote:
         | Passports are federal while driver licenses are issued through
         | the state. If you're suggesting that the public key be linked
         | to a passport, then I'm guessing quite a few states will oppose
         | that on "state's rights" standing.
        
         | aneutron wrote:
         | Not necessarily. The chain of trust doesn't require such a
         | drastic deployment.
         | 
         | In Europe, it's common place to be able to subscribe to loans,
         | or similar contracts online. However, the legislation is VERY
         | strict about requiring very tough MFA-authentication.
         | 
         | Say for example you would want to subscribe to a new credit
         | card. You would either have to go personally to do it (which
         | means they can verify your identity), or you can do it from
         | your Online portal. HOWEVER, if you choose to do entirely
         | online, you HAVE to use your phone as a 2nd factor to authorize
         | the operation.
         | 
         | I'm not saying there's no identity theft. There absolutely is.
         | But they are extremely strict about authenticating each and
         | every (considerable) move.
         | 
         | I guess what I'm trying to say is, a PKI for the US. government
         | is not necessary (in fact, given the time and resistance it
         | took to deploy SECURE ID, I'd say it's dead in the waters right
         | now), and would only require legislators not in the bed with
         | credit card companies, to setup and enforce strict rules for
         | authenticating orders / proceedings.
        
       | lhnz wrote:
       | > The best part about this lax authentication process is       >
       | that one can enter any email address to retrieve the       > PIN
       | -- it doesn't need to be tied to an existing account       > at
       | Equifax. Also, when the PIN is retrieved, Equifax        >
       | doesn't bother notifying any other email addresses        >
       | already on file for that consumer.
       | 
       | Hang on, so the attacker doesn't even need to break into
       | somebody's email account first, they can just guess the questions
       | and put in their own email address?! This is insane.
        
         | Jaygles wrote:
         | The days of confirming a person's identity by testing their
         | knowledge on the person's metadata are long past (if they ever
         | existed in the first place).
         | 
         | I don't know what the best solution to this will look like, or
         | if society will ever try to implement one. A lot of people are
         | against having a Federal ID. A private solution will have its
         | own set of problems.
         | 
         | The good news is, its the responsibility of the place that's
         | issuing the credit to do due diligence of confirming an
         | identity. If someone steals your private details and gets
         | approved for a line of credit using them, life will suck for a
         | bit while you sort it out, but you'll never actually owe that
         | money (no matter what the debt collectors tell you).
        
           | toomuchtodo wrote:
           | > I don't know what the best solution to this will look like,
           | or if society will ever try to implement one.
           | 
           | https://billhunt.dev/blog/2020/12/18/federal-policy-
           | recs/#4-...
        
         | kminehart wrote:
         | Security questions in general are a farce. I've started
         | generating random passwords for answers and storing them in my
         | password manager. that at least helps me feel slightly more
         | secure about how ridiculous security questions are.
        
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       (page generated 2021-04-26 23:00 UTC)