[HN Gopher] Chrome extension recommends local businesses while s... ___________________________________________________________________ Chrome extension recommends local businesses while shopping on Amazon or eBay Author : thunderbong Score : 397 points Date : 2021-05-08 12:35 UTC (10 hours ago) (HTM) web link (chrome.google.com) (TXT) w3m dump (chrome.google.com) | corytheboyd wrote: | This is a really good idea! I love my small businesses but being | coddled by the internet is so real, you get used to immediately | finding exactly what you want. With local stores, you have to put | in some work sometimes, and _ghasp_ talk to real people, | potentially a few, at different stores, to get what you need. It | sounds like a lot written out like that, but the important bits | are that the people you talk to, you learn things from, and that | makes you better at finding things. | | This tool is kind of like that effect, or an easing into it from | someone who may have just bought the first-worst thing on Amazon. | defaultname wrote: | "and ghasp talk to real people" | | Why add the "gasp" bit? A lot of people don't want to have to | talk to people unnecessarily and they certainly don't need to | justify themselves. And let's be real: When you talk to someone | at a local store you're usually talking to some completely | unmotivated teenager who knows positively nothing about the | domain and makes everything take much, much longer. | | Buying local versus online is playing out identically to the | buy downtown rather than at the mall transition: Instead of | offering concrete benefits, there is an attempt to control | behavior by shaming. It is completely ineffective. "Why | efficiently find exactly what you're looking for at a | competitive price when you can instead waste your time talking | to a lot of different people, doing what you very much don't | want to do, to eventually buy something not quite right for | more?" | YeBanKo wrote: | > completely unmotivated | | As one meme put it: I am a part time seasonal employee half | way through my 2-week notice. Do you think I care? | benrbray wrote: | I think cars are largely to blame for the sorry state of small | businesses. Before moving from America to Tokyo, I had never | lived in a place with anything even remotely resembling a | walkable city center where you can easily browse and pick up | what you need from local businesses. Everything is separated by | a 15min+ drive, and I likely need to get on the highway to get | there. Atlanta was the worst for this. | | In Tokyo I have at least 3 daily grocery stores within a 10 | minute walk, plus dozens of other small shops selling all kinds | of things I might need. For specialty ingredients I've made an | effort to hunt for specialty shops importing Indian, Thai, and | Chinese ingredients. My favorite place to go is probably | Kappabashi, a street lined with dozens of restaurant supply | stores. | | I've learned which places I should go for which items, and I | love the variety it adds to my routine. | IG_Semmelweiss wrote: | You are in tokyo. Come on. | | Tokyo is not Niigata, or Sendai, or Saitama. | | The tokyo bubble is not the same as the rest of japan | benrbray wrote: | I didn't say I was in Sendai. Human societies were designed | to a human scale for thousands of years before cars started | dividing us all up. American suburbia is one extreme, and | Tokyo is another. Somewhere in between, I'd like to think | we can find a balance in city design that allows us all to | choose the mode of transportation that is most suitable for | the journey. | criddell wrote: | I think the variety of city types is good too. I live in | the suburbs of Austin and it suits me perfectly. I | wouldn't be happy in a city like Tokyo (although I | haven't been there since 1997). | Drunk_Engineer wrote: | And whenever a city in the US proposes some improvements to | the ped/bike experience in a shopping area, the local small | business owners will cry bloody murder. As someone who also | prefers to walk to nearby stores, I feel no guilt whatsoever | about buying stuff online instead of a local merchant. | Amazon, for all its faults, has never showed up to a local | planning meeting in my town to lobby against a sidewalk or | bike lane improvement. | prima_cookie wrote: | I agree, haven't lived in tokyo but I've had similar thoughts | and experience going from Chicago/NYC to cities like Austin | Kalium wrote: | Last weekend, I went looking for a particular kind of garment. | I wasn't hopeful, but I thought I would give local shops a | chance. I did it by going around, looking in various local | stores, and talking to people. I did this in four or so | different spots. I spent probably three to four hours at it. | | After that process, I was no closer to the garment I sought | than I had been when I woke up. What I had learned from my | efforts to shop local and talk to people was that the things I | sought weren't carried by anyone nearby. | | I went online, and found exactly what I wanted in under ten | minutes. It arrived two days later and fit perfectly. | | Speaking only and solely for myself, and narrowly about that | experience last weekend, I fail to see what I gained. I already | knew how to search for what I want. I talked to a few people | and mostly learned that none of them could help me. | | This raises the question of why I bothered with attempting to | buy local when I correctly guessed that it would be fruitless. | | I understand that for some people this experience of traipsing | from store to store searching for what is not to be found is | the most enjoyable part of the whole experience. Sometimes I'm | not that person. | awillen wrote: | Man, I read the first paragraph and was 100% sure this was | going to be a tale of how some garnet salesperson educated | you on the intricacies of the market and your life was better | for it. | | Turned out just how I feel instead... the idea that talking | to people at local stores helps you find stuff is fine, | except that I don't need help because Google is much, much | better at finding stuff. | | Even if you don't know exactly what you want, searching | online gets you in front of a range of perspectives that you | can compare, as opposed to going to the store, where you get | the perspective of the person who happens to be working. | | Now to be clear, I definitely like to support my local small | businesses, but that's mostly because I also own a small | business and feel kinship/connection/whatever with them. | There are also a few that are better than the internet (e.g. | I'd always rather get plants from my local nursery). It's | pretty much never because they're better at helping me find | something, though. | Swizec wrote: | On the other end of the spectrum you have items where expert | help is necessary. | | When I bought my first motorcycle gear, I had little idea | what to look for, what I need, or how to verify it does the | job. Going to a store that specializes in motorcycles and | gear was fantastic. | | They showed me how to fit a helmet, what to look for in a | jacket, gloves, etc. I could try multiple items to find which | brands fit my body, what looks good, and how the whole | ensemble is gonna work together. | | You can't replace that online. | | Now that I know more about gear, shopping online is faster | and easier. But I still wouldn't buy a helmet online, for | example. You gotta test that stuff. | | My friend is getting into video. He's spent 3 weeks looking | for the right lens and camera, bought a bunch, still not | happy. Hours wasted, edge cases uncovered, room specifics | discovered. | | 1 trip to a specialist camera store wouldve solved his | problem. | | My butt has also learned the rather uncomfortable lesson that | _you never buy a couch online_. Your butt needs to try it. | yunohn wrote: | > 1 trip to a specialist camera store wouldve solved his | problem. | | Why not both? There's a lot of web-first brick & mortar | companies coming up these days. Coolblue is a good example | in NL. They offer expert advice at their stores, and an | amazingly modern website experience at the same time. | Inventory is all managed via warehouses, like Amazon. | ocdtrekkie wrote: | I prefer to buy at brick and mortar but I question this | reason for it. The guy in the plumbing section of the | hardware store probably knows where things are on the shelf | there, but probably has not done plumbing themselves and | probably can't answer my DIY question about what product to | use. For that, I end up needing YouTube. | taivare wrote: | Last Saturday I decided to fix the leaky kitchen faucet | installed in the 80's. YouTube had me replacing | cartridges @ $22 for pair. They had a former plumber | working who down sold me the real fix, a pair of rubber | seals w/springs $3.25 This guy told me the cartridges | rarely are the problem . . he was right! he also | instructed me on how to make the repair. | cto_of_antifa wrote: | right - the thing about YouTube is that you can only | search for things you know you don't know. talking to a | human interactively allows for troubleshooting feedback | in real time. | lazide wrote: | That entirely depends on the store. | | HomeDepot or Lowes? Often times if you are even aware the | topic exists you'll be a step ahead of 75-80% of the | staff. | | If you go to a proper plumbing or electrical supply | place, they can often point out that the video you're | watching isn't doing work compliant to the local | electrical code and you need to do extra step Y or you'll | fail inspection, or that the whole operation is not going | to work because the length of your run is too long for | the size of pipe/gauge of wire you're using (which the | video never even talks about), and you need to upsize or | use a different technique. | | Local shops without expertise are definitely not going to | do well. Someone with experience and expertise who sells | what you need and actually has it in stock? Super Super | valuable. | usrusr wrote: | Unfortunately, things can get quite messy when expert | advice gets conflated with inventory management. And most | shops struggling to survive against online doesn't make | that better at at all. We really need to find some middle | ground where foot-on-the-ground shop continue to exist, but | not as an antithesis to online but as an extension. For | bikes (of the pedal-pushing variety), there's now a market | for what is effectively billed by the hour costumer- | consulting regarding size fitting. I could easily imagine | that getting transformed into foot-on-the-ground presence | of online distributors, with neither income stream able to | pay three full bill alone but working out in combination. | Swizec wrote: | You're right, the inventory management part gets tricky. | On the other hand they _claim_ to only have inventory | they trust and promote. So it becomes a question of "Do | I trust this influencer's opinion?" | | I've seen modern direct-to-consumer brands use the | approach you mention. Their revenue stream is instagram | ads and online retail, but they also have physical shops | in bougie locations where you can go browse and talk to | their [sales] staff. They only rep 1 brand which can be | an issue. | | Personally I've had good luck with specialist stores. You | have to go in with a satisficing instead of maximizing | mentality and it works great. The average on offer is | about 10x better than the average you find online. | (because inventory & space are expensive) | usrusr wrote: | > On the other hand they claim to only have inventory | they trust and promote. | | Doesn't matter if it's about size and fit. But I guess | that's a problem that is very specific to human powered | bikes, where an inexperienced rider can make wildly wrong | choices based on just trying a few options (some of the | best fits could take a year of regular riding for getting | used to). There are lots of online shops in that field | that make Amazon pale in both price and inventory depth | (e.g. literally hundreds of different bar tapes, probably | thousands if you count colors separately), I wonder if | there could be an upmark percentage that would be | acceptable to both retailers/post-retailers and customers | for substituting the package delivery hassle with store | pickup. Conventional retail competing with that choice is | hopeless in a market consisting of nerd hobbyists. The | old guard always thinks that customers only buy online | because it's so much cheaper, but choice makes at least | as much difference. | | I suspect that the seemingly obvious hybrid distribution | simply hasn't been done yet at scale because the | legalities of customer protection require one party to be | on the hook when things don't go so well and the online | side of the equally wants to get rid of that so | desperately that they wouldn't be interested in any | arrangement that wouldn't provide for that and the | retailer side is fully aware that they would never get a | slice of the pie big enough to make up for those risks. | matsemann wrote: | Could your need have been satisfied with another product | available locally? Was your need for that exact product | really only created by browsing online? | | For instance I could spend hours reading reviews about power | washers and finding the perfect model and then lamenting it | not being available at my local hardware store. Or I could | just buy whatever corresponding product they have and be just | as happy. | Kalium wrote: | > Could your need have been satisfied with another product | available locally? Was your need for that exact product | really only created by browsing online? | | You raise wise and excellent questions! | | In short, no. My desires were not readily met with things | available locally. My need was not for a particular product | or model, but for a product from a reasonably general | category of things with a couple of attributes. There are a | variety of products available in the broader market that | would have done it for me, only some of which I was aware | of. Talking to an array of local small business owners got | me a circular set of pointers to other shops to try. | | In your example, imagine going to local hardware stores and | finding that none had anything that would meet your needs. | They'll happily sell you a selection of hoses and send you | to another hardware store that has a fine selection of | wrenches, but nothing helpful in meeting your needs. | lazide wrote: | In my experience - half the time you're right. Half the | time the local shop product literally will not work, or if | it works is incredibly outdated (so very expensive for | performance) or so crappy it will be overtaxed during use | and break in weeks or days. | | And I'm in a major metro area. | | When I lived in the sticks? It was more 25% solid, 75% | crap. | fbelzile wrote: | I guess it really depends on what you're looking for. If | you're buying a book online, it might be worth going to a | local bookstore and checking out the other books on the same | shelf. You might find a better book (by being able to skim it | quickly), or you might come across another book about a hobby | you've been wanting to learn more about along the way. | | Visiting physical stores allows for "happy accidents" that | wouldn't have occurred while shopping online. Targeted ads | (or "customers who bought A also bought B") can help, but | they seem tuned to maximize profits, not for inspiring new | ideas. | criddell wrote: | I've sometimes wished that I could buy ebooks at book | stores. I too like the serendipity of wandering aisles and | picking up random things. I wish I could take a book to the | counter and ask for the ebook version that they could email | to me. | | Instead, I wander the aisles, then pick up my phone and buy | the ebook on Amazon. | asiachick wrote: | I can imagine some future world where ordering garments | online works for me. Maybe I could scan my body and see an AR | version of the clothing using real physics simulation or | something, though I'm also picky about how a fabric feels. | So, for me, I can't tell if a garment is going to look good | or bad on me unless I try it on. Further, I just don't seem | to find what I'm looking for online. I also find looking | online slower. Looking at racks of clothing I can see 100s of | items at once, looking online I see 9 to 12 per screen and | while sure, there's more places to look for some reason it | feels like way more work, maybe because it takes more time to | pass all the stuff I'm un-interested in. | | Still, at least in the USA, I don't find it offline either. | The USA or at least SF/LA has almost no variety in clothing. | All there are are chain stores. The limited small stores I | know of just don't carry enough. Conversely in Tokyo I can | find 10x? 20x the variety? At least that's my experience. | Kalium wrote: | In my particular case, I was dealing with fabrics I'm | familiar with, size charts I can trust, and a tape measure | I am comfortable applying to my own body. Combined, these | factors cut down greatly on the uncertainty. I realize that | I don't represent the typical shopper. | | I can tell you from experience that SF specifically, and | the Bay generally, has a pretty wide variety of clothing | available from a series of retailers. I've seen everything | from one-person brands to chains and lots of things in | between. You sometimes have to go looking for smaller | retailers or more unusual styles. The retailers aren't | always clustered together like the big chains are around | Union Square. It can most definitely be challenging to know | where to get started to look, and it took me a while to | figure out which ones tend to stock things I like. | | LA even has a whole garment production industry. There's a | lot of small brands based there for exactly this reason! | usrusr wrote: | > and ghasp talk to real people, potentially a few, at | different stores, to get what you need. | | That's really an issue: if you aren't the hard-boiled, super | unemphatic negotiator type you'll likely buy the very first | thing a salesperson has invested face-minutes in, if it just | gets the easy 80% of requirements/desires right. "Thanks for | your time, but I'll go see if there's another offer that is | maybe 3% better or 2% cheaper" isn't something that feels good | to all people. The asynchronous experience of online shopping | (and before that: mailorder) is a huge enabler to people who | aren't the haggler type. And because the haggling mindset is a | learned skill, I'm afraid that it will only get worse the less | people grow up shopping face to face. To future generations, | every shopping experience that isn't online or at least highly | formulaic self-service like in a supermarket will feel like the | haggle scene from Life Of Brian (and just as alien as the one | after that). | | But obviously a total amazonisation of all buying would be | terrible nonetheless. What I'd love to see: a site like those | price comparison directories but not so much focused on | cheapest but on local availability. Current stock, proximity, | opening hours and price, they are all important. | | Actually I should have gotten my ass up and looked for funding | years ago, or at least part-timing it on the side (I'm not the | haggle type, right?). It would all hinge of course on | integration interfaces with whatever systems local dealers | already use for managing stock, because those claims world need | to be reliable or else it would all be futile. | BeFlatXIII wrote: | Even if you are a hard-boiled negotiator, the additional time | it takes to visit different stores to make the comparison | often isn't worth it compared to buying the whatever the | first floor associate recommends to you. | lotsofpulp wrote: | People in the US were not haggling for anything less than a | car in the decades before the internet. | anigbrowl wrote: | Not true. As recently the 90s expensive niche gear like a | pro audio or video stuff was almost always subject to price | negotiation, especially if you were a repeat customer or | indicated an interest in possibly purchasing other stuff. | It still is to some extent. | | In general the more knowledgeable the | dealership/salespeople, the more likely negotiation is | possible, especially if you present as a knowledgeable | customer so that neither of you are wasting each others' | time. | lotsofpulp wrote: | I guess I was a kid back then, but I don't remember any | of the adults I hung around haggling in stores like | circuit city, and my family are immigrants from a country | where you haggle over vegetables. | | As far as I understood, it wasn't in the interest of the | big retailers to spend time haggling with individuals. | usrusr wrote: | Exactly! And the same fate is waiting for "thanks for the | time you just wasted, but I'd rather check out the | competition next door some more". | | For most people, this has already happened. It's just not | as visible as haggle/no haggle (even to the people | doing/not doing themselves) | pythonaut_16 wrote: | Sales needs to adjust to the new reality. Recognize that | people have options and other sources of information and | focus on answering their actual questions instead of | trying to sell them on something. | | If I walk into a car dealership it's because I need | specific information not available online, even if it's | just to see the car in person. | | What I don't need is a whole sales pitch. That's wasting | my time and the salesman's. | danuker wrote: | > but I'll go see if there's another offer that is maybe 3% | better or 2% cheaper | | I'll go to 3 stores, and just ask for the price and say | "Thank you! I'll come back when I'm decided." | | That way, there is minimal haggling, and I know I'm not | getting completely ripped off. Still, it's more work than | just checking online. But depending on the price of the item, | it may be worth it. | mumblemumble wrote: | > "Thanks for your time, but I'll go see if there's another | offer that is maybe 3% better or 2% cheaper" isn't something | that feels good to all people. | | Not necessarily because they're meek. For me, going to a | brick and mortar store, interacting briefly with a human, and | taking the first thing that meets my basic needs is a life | hack. | | The paradox of choice is real. Seeing the bounty of options | available on sites like Amazon does allow me to try to | carefully optimize what I get for every desire I could have, | but, ironically, the process of doing so makes me less happy | with whatever I end up with. Because seeing so many options | means I've now got all sorts of opportunities to second-guess | my choice. And because reading reviews to try and narrow down | my choices invariably injects the reviewer's tastes into my | thinking, and potentially guides me away from my own. And | because pretty soon just seeing how many bells and whistles | are available gets me wanting things I don't need and didn't | even know I could have when I first decided I wanted whatever | I'm shopping for, and therefore creates all sorts of trade- | offs to have to weigh. | | It's not worth it. "3% better" is a will-o-the-wisp beckoning | me off into a quagmire, and "2% cheaper" is invariably a 2% | discount on something that turned out to be 30% more | expensive than what I originally planned on buying. | matsemann wrote: | I agree, but as I wrote in another comment here I often | fall victim to the same myself. I find it quite paradoxal | however, how I spent weeks deciding which sports watch to | buy, but how the real estate market here gave us a few | hours in deciding which apartment to bid on.. | | Anyways, I find your point about 30% often apply more to | local shops. Price is often a bit higher, but biggest | problem is not having a comparable model at the price point | I wanted. And with a seller in front of you doing their | thing, it's easy to walk out with more than intended. | usrusr wrote: | Thanks for that perspective, I don't disagree at all. I | think all depends on why you buy. If it's a necessity, | particularly one that you'd rather not need at all, then | it's a lifehack feature. But when you buy out of | love/consumerism/geekery it's a bug. I find myself | surprisingly often ordering tiny little things that, | despite being industrially manufactured, exist only in one | or two tiny shops/directories, on the entire searchable | web. That's a long tail that simply does not exist in the | analog world. But it's good to see value in the other end | of that animal as well. | CPLX wrote: | > you'll likely buy the very first thing a salesperson has | invested face-minutes in, if it just gets the easy 80% of | requirements/desires right. "Thanks for your time, but I'll | go see if there's another offer that is maybe 3% better or 2% | cheaper" isn't something that feels good to all people. | | This seems like an extremely positive aspect of going to a | local store, not a downside. | tgsovlerkhgsel wrote: | > 2% cheaper | | Unless it's a really big ticket item, going to another store | to get it 2% cheaper would almost certainly be a net loss | (due to the time involved) vs. just buying the first thing | you see at a slightly inflated price. | antihero wrote: | Pretty sure a lot of people just see "Amazon's Choice" and | hit Buy Now | pythonaut_16 wrote: | In that world, what is local availability except that someone | happened to already ship some quantity to a location closer | to you? | manigandham wrote: | Haggling is tiring and mostly useless considering the time | and energy expended. There's a reason most shopping has gone | towards standardized list prices without negotiation, and | this happened way before Amazon existed. Even the large | purchases like cars and real estate are trending towards | upfront pricing now. | | Now recommendations by a store expert are a different thing, | but local businesses are again limited by recommending only | what they have in stock, not what's actually best for you. | I've rarely found anyone who would actually tell me to go | somewhere else to get what I need. | orhmeh09 wrote: | Is this really true for real estate? In the U.S., I | regularly hear how people must offer tens of thousands of | dollars over a house's listed price to get any | consideration (Seattle). | cto_of_antifa wrote: | that's depressing! I've heard similar things as well | wffurr wrote: | That's Google shopping, and the inventory integration is | pretty hard. Lots of stores don't or didn't use reliabile | inventory systems. I wonder if the pandemic and in person | closures have pushed some shops into maintaining their | inventory databases. | renewiltord wrote: | > _and ghasp talk to real people_ | | Actually this is a deal breaker. I'm a very personable person | and people usually find me the life of the party. But when I'm | looking for a specific thing, I'm optimizing for search | latency. Spending hours performing the search is not enjoyable | to me. When I'm just browsing, I can enjoy that, but most of my | purchases are task-oriented. | | You can bemoan how "people these days" do things if you want, | but it won't get you any closer to understanding why they | behave that way. | [deleted] | williesleg wrote: | And track you for sure. | londons_explore wrote: | Small business near me never seem to have online catalogues or | stock levels. | | Hunting for a specific product (for example a washing line) might | involve walking into 3 different shops and guessing which shop | might sell what you need. When you arrive in the shop, they | always arrange aisles differently so unless you have 20 minutes | to hunt you might not find it either. | | Whereas online it's a simple search and click "buy now". It's | probably cheaper too. | | Bricks and mortar shops need to do a lot of work on the shopping | experience before they're competitive. The _only_ time bricks and | mortar shops win are when I need something right now or | groceries. | cpeterso wrote: | Nearby (unrelated to this extension, AFAICT) is a company that | creates a unified online storefront for local shops and they | handle the separate ordering, pickup, and delivery to shoppers: | | "On Nearby, they shop across multiple local stores, in one | basket, with one checkout, and no fuss. After a customer checks | out, we place orders with you and the other stores, and do the | work of putting the order together." | | https://nearbyhq.com/ | jcims wrote: | I've wanted to dive into FPV drone flying for some time. | Finally pulled the trigger on the components I needed to get | started...controller, transmitter, goggles, charger, battery, | BNF drone. I did this online because it seemed impossible to | sort out locally and the prices I did see were +30% or more in | price. | | Somehow in the process I goofed and ordered batteries with the | wrong connector (xt60 v xt30). I spent this morning trying to | find other batteries or an adapter in the local metro area. | | - There are ~8 hobby stores within 50 miles | | - None of them have any stock info online | | - I called every one of them and nobody stocked the battery I | need, nor an adapter. | | - I can go on Amazon, GetFPV, HobbyKing, ReadyMadeRC, etc and | find the exact parts I need. | | In the same vein I've noticed is that many of the traditional | sporting goods stores have basically become clothing stores | with an online store for everything else. | | Too bad I haven't figured out how to trust random extensions or | I would consider using something like this. | | All of this said I used to work at a local computer store back | in the 90's and can imagine just how difficult it is to run a | local store that competes with Internet-based stores. | [deleted] | walrus01 wrote: | > Somehow in the process I goofed and ordered batteries with | the wrong connector (xt60 v xt30). I spent this morning | trying to find other batteries or an adapter in the local | metro area. | | As someone with direct experience in this whole class of | hardware (hobbyist grade UAS stuff), you're going to want to | have a soldering setup and low cost consumables (heat shrink | tubing, etc, extra connectors that cost a few dollars each) | to have your own capability to do things like change out DC | power connectors. It's totally normal to get a battery with a | connector that you might not want. | | If you stay in the hobby for the long run it will cost you a | lot less money to have the capability to buy discrete parts | and repair things yourself (example: buying a new $40 4-in-1 | ESC) than buying bind and fly stuff. | Salgat wrote: | Exactly. I'm not driving around for 2 hours comparing against | local businesses on the off chance they can compete on $20 in | random crap I buy. Small businesses are simply too time and | information inefficient in most cases for general goods. | greenie_beans wrote: | I'm sorry, I can't help but point out that you could call the | store before you left your house. And when in the store, you | could ask a sales associate for help. Just sayin! | koksik202 wrote: | I asked floor staff and manager about item that they had pile | of in previous week, they said its all gone I even pointed on | same item smaller size (slow cooker) went two aisle down | found bunch of them there. Shop staff is not keeping track | with items being sold unless you ask about bread and milk | locations | lazide wrote: | In my experience, if i'm 10 mins away from a store, my end to | end time is at least an hour if you don't already know where | the items is and if it is in stock. Then it's 30-45 minutes. | Driving, parking, walking into the store, check out, walking | out, driving takes a surprising amount of time if you | actually count it. | | If I call, it's often 5 to 10 minutes for the call to | determine stock availability (often the clerk needs to go | wander around to find it, or go to the far back of their lot | to see how much they have). That's assuming anyone knows what | I'm talking about/I can adequately describe what I'm looking | for without them getting confused, which isn't always the | case. | | This adds up. For some things it's worth it, or even | essential. For other things, it is not. I've given up on in- | person for computer/networking/IT equipment for instance. Too | difficult to get a clear answer, local markups and stocking | are too unpredictable, it's so much faster doing a search and | purchasing online. | vorpalhex wrote: | Prepare to be on hold a very long time and be subjected to | the person who answered the phone flagging down a coworker to | go physically check the isle. | cerved wrote: | how do i get this Tele-Phone app you speak of? | Salgat wrote: | So now I have to spend 5-10 minutes talking with someone and | waiting on them just to find the price versus knowing it | instantly. Then I have to drive there and buy it (if it is | cheaper) versus just having it shipped free to my house. None | of this makes sense for me to do. | qudat wrote: | > I can't help but point out that you could call the store | before you left your house. And when in the store, you could | ask a sales associate for help. | | This is still worse than going to amazon and doing a quick | search, seeing a ton of different products that satisfy your | needs, and reading reviews from people that bought them. Then | when you purchase it arrives in a day. Fake reviews aside, | this is vastly superior. | yabadubakta wrote: | And then possibly ending up with a counterfeit. | varispeed wrote: | And mislead by fake reviews. | robbrown451 wrote: | They might do that for the occasional person, but it wouldn't | scale. They have to hire far more people. | JohnJamesRambo wrote: | Calling a store is usually phone system menu hell, you will | usually ultimately reach a 19 year old that doesn't care or | someone in a call center. | minikites wrote: | What small/local store has a call center? | JohnJamesRambo wrote: | Well my most recent experience is trying to call the | local number for the electric company office in my town | which went to someone asking what state I live in. | dylan604 wrote: | I love going into my local Ace Hardware stores. I have found | that these are usually staffed by older/retired guys that | have been there, done that, and they are eager to assist. In | fact, one guy would recognize me and ask what "crazy" thing | I'm trying to do now. This is all because the first time we | interacted I was attempting to build a "portable" 25' long | suspension cable system for a camera rig. We probably spent 2 | hours looking at all of the doodads they had available (of | course he'd help other customers when needed). However, we | did spend a lot of time just chatting about random projects. | At the end, he asked if I'd show him the result of it when | finished. It was sad day when I learned he had passed away. | Kind of like losing a distant relative. | | Show me where Amazon or whatever online shop can emulate | that. | pythonaut_16 wrote: | I can also go online and buy it from any retailer living in | 2021 for a similar or better price. It's really not practical | to call up the store and ask about every single item I'm | looking for. | | You're not wrong that those are options, but those options | are the exact reason brick and mortar stores are struggling | to stay afloat. They offer an inferior service. | iamevn wrote: | Tried this when I wanted a tool to help pick a tubular lock | that was being difficult with the improvised stuff I was | trying and which I didn't want to drill out. Of all the | hardware stores and hobby shops I called, only one actually | took me seriously and checked to be sure they didn't have it. | All the rest falsely told me that lock picking was illegal | and seemed to take offense. | | Ended up buying some cheap shit off ebay that got the job | done. | crazygringo wrote: | That's hilarious! | | Do you... try that regularly? | | Stores are so understaffed, you're lucky to get them to pick | up the phone at all, and if they do you often won't get | accurate information. They'll never walk to an aisle to see | if something is physically there, they'll tell you if it's | "in the system", but frequently "the system" will show 3 in | stock while the reality is zero on the shelf. Or 48 in stock | but they're all on a pallet in the back they can't get to. | | And good luck finding a sales associate in the store itself. | Quite frequently there simply aren't any -- only cashiers, a | security guard, and people restocking who don't have the | knowledge to help you at all. | nactivint wrote: | Actually my wife does this all the time and it works, | especially for small businesses. Larger companies have | websites, and small businesses care enough to do things | like check the stock for you. | | So I guess my anecdote cancels yours out? | UncleMeat wrote: | I live in a fairly small town. Almost every store is | minimally staffed, often by a single person. Phones | regularly go to voicemail. Calling up the local shoe | store to ask whether they have something in my size will | get an interesting response. I'm also thinner than | average here, so entire pants racks at the local clothing | stores just don't carry a single piece in my size. | dylan604 wrote: | One store I frequented was owner operated with probably | their daughter as an employee. They would walk around | with a cordless phone on their hip so as to not miss a | call. If there's enough interest, people find a way. | meroes wrote: | This goes for San Francisco retail shops but also I'm | sure other places: Some of the stores don't open till | noon. Some are only open 3 days a week. Some stores are | open the days the other stores are closed. I'm talking | about some of the most popular retail storefronts in SF. | | There are no good options. I went through this recently | where I had to call different stores on 3 separate days, | waiting till 10am, 11am, or 12pm. And you still don't | know the product you are asking about is really the one | you are after. There are so many versions of products and | specific use cases nowadays. | VBprogrammer wrote: | The previous posters experience resonates much more with | me than your experience. | | Even when you do go to a shop you are often redirected | online. That item isn't in stock on the computer. No | attempt to upsell you or suggest an alternative which | they might have in stock. It's no wonder high street | stores are dying out. | | To be fair, small specialist stores are usually much | better. I even got a call back from a company the last | time I was trying to buy a specific BBQ. Sadly they | didn't have it in stock and a day or two later I found it | online. | bredren wrote: | The underlying problem with these anecdotes is that All | of these experiences depend on who is working that day. | | It may even be influenced by who is working that week or | that month or who runs the place this year. | | Ecommerce is imperfect in many ways, but it is far more | consistent in its imperfection than local retail. | | W.C. Winks Hardware Inc. in Portland, Oregon has been | around since 1909 and is amazing. | | You can go in there with some odd piece of hardware and | someone will personally wait on you, assess your request | and find the exact item or closest likeness. | | The staff is patient and friendly, in my experience it is | ideal local retail. But Winks doesn't do ecommerce at | all, so I often must relegate it to unusual hard to | figure HW needs, because not every project needs this | level of service. | | I'm in agreement that retail has some pretty serious work | to do to stay in the running. It might not be fair or | "right" but it has to happen nonetheless. | [deleted] | mitchdoogle wrote: | You sound like you're describing a Walmart or Target. I | thought we were talking about local small businesses. All | the niche small businesses around me, the store owner is | often the one who takes the call and they know their | inventory inside and out | mamaluigie wrote: | Yes. Just tell the guy to get off his butt and go and see | if the item is in stock. This has worked every time for me. | I call walmart on a reg to see if an item is in stock | before having to drive all the way there. | YeBanKo wrote: | Walmart is not a local shop. They have a pretty large | software dept i house and you could probably check | availability online yourself. | Arainach wrote: | So my choice is to harass/insult a minimum wage employee | and distract them from their already-overloaded and | already-minmaxed job so that I can spend more, get in my | vehicle and spew carbon into the atmosphere to......give | money to a family of ultra-billionaires instead of one | ultrabillionaire? And that's helping my local economy? | bigth wrote: | Why are you harassing and insulting them in the first | place? Nobody taught you how to speak politely? | BenjiWiebe wrote: | The GP said to tell the employee to get off his butt, | which is usually interpreted as rude. | hoppyhoppy2 wrote: | They didn't mean you should literally say those exact | words. You could say something like "Would you mind | checking it for me yourself? I'd really appreciate it." | [deleted] | Karunamon wrote: | Not sure I'd consider Walmart the kind of local business | being discussed here... | jbrahms33 wrote: | Just thought of an awesome way to get inventory data by crowd- | sourcing it. Sort of creating a game for consumers | mamaluigie wrote: | Have you ever thought about calling the store to see if it is | in stock before going out of your way to drive there. This | would prevent you from leaving your computer desk. Also for the | increased price that local shops might have, I view that as a | convienience fee for not having to wait 3-4 days for the | package to arrive at my house. | azinman2 wrote: | Not to mention supporting the local economy. | renewiltord wrote: | The search latency is high. It can be very frustrating. | BikiniPrince wrote: | My new favorite is hunting through their online catalogues and | only finding the things I want via their online sales. Just | with worse shipping. | | Other then niche products like brewers items, furniture and | other home goods it's difficult to find things I need. | | It's not like I live in the woods either. | roberto wrote: | Well, yeah. | | The point is to sacrifice convenience to support local stores. | | You want to do the right thing AND you want it to be more | convenient? Sounds like you're just looking for convenience. | jamesrr39 wrote: | I find even the larger businesses have much poorer shopping | experiences than Amazon. I wanted to buy a book last year. I | found it on a major, non-amazon bookseller's website. However, | no "Look-inside", not even a description, no reviews, no real | information about it aside from the title and [very short] | description. I ended up going to Amazon to find all this info | and having a look at the "Look inside" first few pages, and | then buying it from the other retailer. It worked, but not | exactly great, people going to a competitor's website to | research the product. | | It sucks, because I want to support businesses other than | Amazon and the like, ones that pay corporation tax and don't | abuse their market position, but the other stores really have | to raise their game. For better or worse, Amazon has definitely | been a game-changer in retail and it's not enough to trade like | it's the year 2000 any more. You have to be innovative and see | software as a way to improve your offering. | harikb wrote: | Talking from the perspective of local business owner - it | isn't possible to compete with Amazon on "online" features. | | This needs two efforts - people have to be Ok with an | inferior shopping experience to a certain extent. Can't have | cake and eat it. | | Second, Software powered world needs a different kind of | monopoly control - we shouldn't talking about "breaking up | Amazon" - that just creates busy work from yet another set of | programmers to work on duplicating everything Amazon has. | That is a waste of resources. | | Instead regulation should force Amazon to share its "retail | infra" and may be allow local business to relicense/partner | with some of it. | smichel17 wrote: | "Breaking up Amazon so that fulfilment is a separate | business, which other companies besides may do business | with" seems isomorphic to "force Amazon to share its | infrastructure" to me. | londons_explore wrote: | As a software guy, rebuilding many of the features of | Amazon that users love isn't awfully hard or expensive. | | I think it's a unique combination of logistics and tech | which few companies manage to successfully pursue. Things | like hooking up the cash register system to the website so | the website doesn't say "in stock" when someone has bought | the last one. It's pretty easy for someone techy to do | that, but there is rarely a sufficiently techy person on | staff in a typical small business. | majikandy wrote: | Not scalable though is it. If everyone only goes when needing | something right now, there won't be any shops left to be able | to get something right now. I love the concept of local | recommendations but yes real-ish-time inventory of local shops | needs solving too. | pydry wrote: | >real-ish-time inventory of local shops needs solving too. | | Shops seem reluctant to do this, possibly because they don't | like being price matched or view their inventory as a trade | secret. | crazygringo wrote: | > _there won't be any shops left to be able to get something | right now_ | | Of course there will be, because demand will still exist. | | There will just be less shops, with higher prices, and | focused only on the types of things people tend to need | immediately. | | But that's exactly what people would _want_ -- buy most of | your stuff cheaply online with a delay, but have shops | specializing in need-it-now categories of things for a | premium price. | | It's an entirely viable model. | halikular wrote: | Being able to test clothes before you buy them to so if they | fit is so much more convenient than ordering the wrong size | online. | tuwtuwtuwtuw wrote: | Also stores offer more services. When I buy a pair of jeans | the person in the store will adjust the length so the jeans | fit my odd lenght. I bought a watch yesterday and it cost me | $60 more in store than online, but in the store they helped | me change change the size and if I have issues with it I can | drop it of in the store and they will send it for repairs. | Just more convinient for me than figuring out how to safely | submit it myself. | mcv wrote: | Plenty of online stores let to order stuff to fit them and | return what doesn't fit. | cerved wrote: | who wants to return stuff | robbrown451 wrote: | As long as you can find your size. I'm tall and thin, so if I | want to buy something as basic as Levi's jeans, I have to go | to a ton of stores and have limited choices. Now I just get | them on Amazon, problem solved. | | This is a problem that should have been solved years ago. You | should be able to measure yourself very accurately and | thoroughly, keep it on some sort of file that you can share | what you need, and then use tools on the online sites to | learn exactly how their products will fit. | adrianmonk wrote: | There's a company called True Fit | (https://www.truefit.com/) which attempts to solve this. | | True Fit partners with several stores. You go on a store's | web site (for example, macys.com), and you tell True Fit | about some clothing you already have that fits well (brand, | size, style). Based on that, it refers to its database to | recommend the best size of the product you're considering | now, and it tells you whether it thinks it will be "snug", | "true to you", or "loose". | | Basically it just formalizes the kind of knowledge that | shoppers use about how brand A tends to run small, brand B | runs large, brand C is aimed at young people so its shirts | are more tailored, brand D is aimed at older people and | their shirts are more "generous" in the waist, etc. | | Their web site calls it the "Fashion Genome(tm)", which is | a "comprehensive, normalized fashion graph". | bobthepanda wrote: | How do I actually use this? I have to intentionally seek | out brands and stores they've already partnered with? | | There's not a directory or anything it seems like. | judge2020 wrote: | Looks like this is actually a B2B service that would sell | it to existing retailers and/or tailers, not necessarily | as something you yourself would sign up for. | notatoad wrote: | yeah, this is a problem i've solved by learning what brands | are internally consistent with their sizing. i know my size | in Levi's, and as long as they don't suddenly start making | 36/32 jeans fit differently than they used to, i'll keep | ordering from them without having to worry about fit. | jasonladuke0311 wrote: | Levi's is one of the worst offenders. There is such a | massive sizing variance that I stopped buying them years | ago unless I found them in a store. | notatoad wrote: | heh. i guess i _knew_ my size in Levis, it 's been more | than a few years since i actually bought a pair of their | pants. | dataflow wrote: | Yeah, I've had Levi's in front of me where nominally | "smaller" sizes of the _exact same_ jeans were visibly | bigger. For the life of me I don 't understand why | measuring jeans to better than an inch is so hard in the | 21st century. How is there no incentive for them to fix | this? Do they profit from giving people the wrong size? | spicybright wrote: | Guy jeans are real easy because those numbers are actual | measurements. Woman's jeans just change that to a single | number that changes through the years. Uhg, so annoying. | tgsovlerkhgsel wrote: | No they aren't. I got two pairs of jeans from the same | (house) brand in the same store at the same time. I tried | on one of them in the store, and naively assumed the | other would fit too. | | There was a 5 cm (2 inch) difference. | wyre wrote: | The inseam is but the waist usually isn't. It's just | standardized between brands much more than women's jeans. | fortran77 wrote: | A Levi's "36" today is probably more like 39 inches. In | fact, most companies have been "vanity sizing" to make | people feel better. | | The worst offender is "Old Navy" where a 36" is actually | a whopping 41 inches. It seems like men won't buy pants | that are labeled over 39 inches, so as sizes go up from | 30 inches, the "vanity" excess goes up exponentially. | | See: https://www.esquire.com/style/mens- | fashion/a8386/pants-size-... | dataflow wrote: | How is vanity sizing not false advertising?! | notatoad wrote: | because they don't make any claim that a size 38 is 38 | inches. | | they used to be, but these days a "size 38" designation | doesn't carry any more actual meaning than women's | clothing sizes like "size 0" | jazu wrote: | You can try them on in the local store and then buy the same | size online. Works wonders for some products like brand | sneakers or jeans. | nsainaney wrote: | Agreed. Doesn't anyone go out in their neighbourhood | anymore. What's with wanting everything to come to you. I | like going out and know the names of the bar managers and | store staff at the places I shop.... | dylan604 wrote: | I'm assuming you mean when there's not a global pandemic | vages wrote: | Works worse when the store closes because you don't buy | stuff there. | smichel17 wrote: | I imagine a future in which brick and mortar stores offer | the same prices as online (without having to price | match), but charge an entry fee for the service of trying | stuff on/out. | | Won't happen until enough brick and mortar stores close | that the remaining ones can get away with it, though. | dylan604 wrote: | A lot of stores have a price match even for online prices | to keep you from doing this. So if you're so cheap to do | this, then you could at least reward the local store for | providing you a service rather than cheating them out of a | sale. | Bob_LaBLahh wrote: | FYI, things like jeans can have a lot of size variability | between seemingly identical pairs (same brand, model, and | nominal size). | | My understanding is that this is because the denim is | stacked and then die cut in the factory. Since denim is | highly deformable, the cut outs from the top of the stack | are not the same size as the cut out from the bottom of the | stack. And this can lead to considerable size variance | within the "same" pairs of pants. | | That's why it's a good idea to try on two pairs of the | exact "same" pants if the fit is close, but not quite | right. YMMV. | 8note wrote: | I've only found differences for pants bought in different | years. | | If I buy two of the same pair, the match each other | throughout their lifespan. | MeinBlutIstBlau wrote: | Kohls solves this by giving you 120 day returns so I | disagree. Plus you don't have to sort through everything and | check the prices in store. Just wait for it to show up, try | it out. Keep it if it's good, ditch it if it's not. | sidlls wrote: | You have to wait for shipping, package the return, etc. | That doesn't seem as convenient as trying on in the store, | even with the added burden of travel to the store and | sifting through sizes. | [deleted] | Larrikin wrote: | I think it's pretty common for any clothing retailer, but I | think the only people who don't mind the experience are | people willing to drop hundreds of dollars at a time to buy | many different things and then return most of it. I'd | rather just go to a store and not have to front the money | for anything I'm on the fence about. | varispeed wrote: | Do we really need such shops though? It's like being concerned | about horses, when more and more people drive cars. Only thing | I buy in a corner store is probably bin bags and something like | water if I forget to put it in my bag before leaving house. | Everything else I buy online because I can compare, read about | the product, watch reviews etc. when in store being on the | phone looking up products is not comfortable. We should accept | that certain era has ended and look how these store owners | could transition into online world. If a corner store was | online, I could order that bin bag and they could just pop it | in through my door few hours later. | ravenstine wrote: | How true is that _really_? Maybe there will come a point | where this is true, but there are still lots of things on | Amazon that don 't have next-day delivery. Many specialty | items on Amazon have slow shipping, and I would gladly have | bought them at a local store if I had the choice; I used to | until they all closed. | sirmoveon wrote: | It's also part of their business model. If you call for info on | products they will half-ass it and try to avoid giving much | information. They believe forcing people into coming will more | likely make them buy at least something. | | I've tried to approach some local businesses to create an | online catalog and they claim their competition would use it | against them... | rightbyte wrote: | If I hunt for specifics I usually call small shops: "Hello. Do | you have washing lines? Oh, thank you." | | Bigger chains usually has a website you can browse instead. | | The value-add is that I can see the washing line before I buy | it. Pictures just doesn't make it - they lie. And then I would | have to live with a crappy washing line because what are the | chances I would bother replacing it with another cheap random | internet washing line. | rrrrrrrrrrrryan wrote: | If you already know exactly what you want, buying online from a | big corporation will always be better than buying from a local | brick and mortar store. | | I think bookstores are one of the best examples. Amazon has | literally everything, but if you're not exactly sure what to | read next, if you walk through the highly curated aisles of a | local used bookstore, or talk to the (highly knowledgeable) | person behind the front desk, you'll probably walk out of the | door with something awesome. | throwawaysea wrote: | Great! We need to decentralize the economy away from these | conglomerates that have outrun our dated antitrust laws. It will | lead to a redistribution of both wealth and power across | locations and classes, as well as give customers choice on who to | patronize. | anshumankmr wrote: | I am surprised it works for Amazon India (though I have only | searched for two very simple items: protein powder and masks) | mastazi wrote: | From looking at the extension's source code, it seems that it | grabs your last search in eBay/Amazon and sends it to Google | Maps. If there was an option to use a different provider (other | than GMaps) I would be more inclined to use it [1]. | | By the way I love the idea behind this extension! It's just that | I would prefer not sending all my ecommerce searches to Google. | | [1] note that Chrome extensions are not just used by Chrome | browser, they are also used by other browsers not made by Google. | So it's not impossible that some of the potential users of this | extension may want to avoid using Google products where possible. | | Edit - I just emailed the dev and offered to help, hopefully we | will get in touch. | foreigner wrote: | I've considered building this in the past, nice to see somebody's | actually done it! | bluishgreen wrote: | Try returning something you didn't like to your friendly | neighborhood warm fuzzy store and come back to this thread, let's | continue the conversation | BenjiWiebe wrote: | I've returned stuff to physical stores and it's usually pretty | easy. And online returns, even if always accepted, are a hassle | of repackaging the product and bringing it to a shipping drop- | off location. | ibic wrote: | Well, I see the point but I'm not sure how well this will work | out - When people shop online, they most likely favor the | convenience over physical stores right? So how can this sway that | person's mind? Another point is that, introverts may not enjoy | that much talking with people and online shopping provided them a | way of escape. | Yhippa wrote: | Would be cool if there was something like Grubhub/Doordash/Uber | Eats for local businesses where you could buy "stuff". Might work | a little bit better since you could get it quicker than Amazon. I | know I've discovered so many new restaurants in my area because | of those services that I wouldn't have tried before. | notsureaboutpg wrote: | If this site offered free in-store pickup it could be huge. | | No one is going to want to pay delivery fees for a paperweight | or a cool t shirt. Shipping is way less expensive. | mdaniel wrote: | Isn't that the problem Instacart is attempting to solve? I | readily admit I'm not a user in order to know if _any_ business | is available to be ordered from, but toward that end I don 't | believe just _any_ business is available for those food | delivery ones, either | robbrown451 wrote: | My guess is that people buying online aren't going to install an | extension whose purpose is to shame them into other behavior. | | I've basically switched to buying almost everything online, after | getting a hard time from my ex (mother of my daughter) for | risking picking up COVID with my regular trips to the grocery | store, which is a short walk from my home. (Bizarrely enough, I | ended up catching it later when I bought a used car, because I | needed to take public transportation to bring my old car home. | And yes, my daughter and my ex ended up catching it as well, and | they weren't happy). | | Until the pandemic is over, I don't see how this sort of thing is | a positive. I'm not convinced it is even then, it seems a bit | like reminding people of print publications every time they | browse the web. The world is changing, tilting at windmills isn't | going to change it back. | amelius wrote: | I generally avoid browser extensions because they are even less | secure than mobile apps. | bullmeza wrote: | I am the creator of this app. There is no reason for this app | to be secure. There are no server requests, no stored data and | no external sever. | amelius wrote: | I am confused. How do you find local businesses and check | their stock levels? | bullmeza wrote: | I do not check stock levels. I am using the google maps | Places API to search for keywords. Google has tons of data. | Salgat wrote: | I don't understand this fetish with small businesses. For certain | industries they're great, but for retail? Many still pay minimum | wage with no benefits, so the only one you're helping enrich is | the owner who treats their employees as expendable. On top of | that, retail really benefits from economies of scale, it's simply | more efficient for both you and the business. That efficiency | gets passed on to the economy to be spent elsewhere. | jbrahms33 wrote: | Just had a golden idea of how to get inventory online. You crowd- | source it by rewarding customers to log inventory. Essentially | customers are setting up their own little drop-shipping stores | with inventory found throughout retail stores around them. Let me | know if anyone is interested in helping with this | _rpd wrote: | Just replying to encourage you. I think this is a great idea. | bassdropvroom wrote: | Only a matter time before they sell user data. Make it open | source. | dane-pgp wrote: | If you're looking for an open source Chrome or Firefox | extension that helps people lessen their support of Amazon, | then there's this: | | https://chrome.google.com/webstore/detail/not-today-jeff/hoa... | | https://addons.mozilla.org/en-US/firefox/addon/not-today-jef... | | https://github.com/codders/not-today-jeff | Acrobatic_Road wrote: | If you don't want to use Amazon...then just stop using | Amazon. No browser extension required. | cobrabyte wrote: | Yeah, just add it to your hosts file or something. | alimbada wrote: | Odd you're getting downvotes for this. As if to say people | have so little self-control that they absolutely can't | boycott Amazon without involiving a technical solution. | SquareWheel wrote: | The parent said "that helps people lessen their support | of Amazon". Nobody said anything about boycotting Amazon. | | One can still shop at Amazon while appreciating a | reminder to shop locally from time to time. Maybe they're | going into town the next day and can pick up that item | locally instead. | | It doesn't have to be all or nothing. | xg15 wrote: | New web standard that lets sites block extensions coming in 3... | 2... 1... | hkt wrote: | Is there one for Firefox? This is great. | mmoya wrote: | Feature request https://github.com/Bullmeza/BuyNearby/issues/1 | Andrew_nenakhov wrote: | I recall an extension that was looking up amazon stuff on | ThePirateBay (movies and books). It didn't last long. | JangoSteve wrote: | Nice. I've actually built a startup doing exactly this a few | years ago, called PriceLocal [0]. Though, unfortunately, it never | really got off the ground in terms of traction. | | We ended up spending I think around two years building out the | functionality. Most of that time was spent arranging agreements | with brick and mortar businesses to share their inventory data | with us, so that we could make it function on a per-product | basis. You could shop normally on Amazon, and it would drop down | a banner when your product was available from a local business at | or below the Amazon price. We also had it working as extensions | for Chrome, Firefox, and Safari. This article had a good | screenshot showing how it actually worked [1]. | | That was definitely one of the favorite startups I've helped | build to date. It was also cool to see it featured on The Today | Show [2]. I'm super bummed it didn't end up working out. Good | luck to you! | | [0] https://www.producthunt.com/posts/pricelocal | | [1] https://www.today.com/video/new-app-promises-to-find- | amazon-... | | [2] https://www.cnet.com/how-to/find-local-stores-that-will- | matc... | | EDIT: By the way, nice name! I can't believe we didn't think of | that. | reidjs wrote: | I think I'm the only person who considers online shopping less | convenient than just going to a local store and buying it. | | In person you just walk or drive over to the store, select the | item, pay, and go home with the correct product. | | Online I have to turn on my computer or open an app. Type in a | bunch of stuff, Search around, click cookie consent buttons, | avoid newsletters, log in, enter your address, put in your credit | card, etc. you finally place the order, now you have to wait 2 | days to get your damn product?! It ships, now you need to sync up | with your mailman otherwise they can't drop it off (I live in a | city.) I miss the delivery, now I need to go to the post office | and pick it up myself. So I go there, it's after 5 so they're | closed. I take off work early the next day and wait in line. Talk | to some pissed off USPS package and carry my package home. Open | it up. It's the wrong product or a Chinese knockoff. You get the | picture | | I'm of millennial age. The internet isn't hard for me to use. It | just adds extra complexity for me. | | I suppose if you need a very specific thing online is better. But | that's rare for me. | marcinzm wrote: | Seems to be more of an issue with your situation than in | general. I've never had to sync up with the mailman, they just | drop the package downstairs in my building (I live in a city). | Same with UPS, FedEx and so on although sometimes those need to | redeliver the next day. I go to amazon, order the item and then | pick it up next time I'm downstairs. So much faster than | checking the weather in an app, putting on appropriate outdoor | clothes, going to a store, browsing their aisles for where they | dumped the thing, waiting in line to checkout and so on. It's | the difference between 2 minutes and 30 minutes of my time. | jahewson wrote: | > In person you just walk or drive over to the store, select | the item, pay, and go home with the correct product. | | I think you mean get the kids ready and put them in the car, | drive for 20 minutes to Target, spend another 5 trying to park, | schlep from the back of the parking lot to the store in 90 | degree heat, wander endlessly around the store because they | moved one of your usual purchases into and end-cap. Inevitably | there's some part of my bi-weekly purchase that is sold out and | I must now figure out a substitute or make my next shopping | trip sooner and off-schedule. Finally I stand around for 10 | minutes in line behind someone who does not seem to understand | credit cards despite them having existed for 60 years. Finally | I load everything into the car, wrestle the children in and | drive 20 minutes home. My children are now hungry. | | No, I do not consider this more convenient :) | mumblemumble wrote: | Two thoughts there. First, my partner and I always send one | person to the store, so that we don't have to load up the | kids or deal with them in the store. | | Second, I think that this shopping experience you describe is | a uniquely suburban experience. Going to Target is indeed | awful. But, where I live in the city, it's a reasonably | pleasant 10 minute walk to the neighborhood hardware store, | which has had the same layout for probably 30 years, and you | can be in and out in a few minutes. Grocery store is an even | more pleasant 5 minute bike ride, and it's also a human- | friendly size and easy to get through fairly quickly. | Shopping for clothing is still awful, but shopping for | clothing is inherently awful but thankfully infrequent. | | At my partner's folks' out in a small town, I guess some | people do drive an hour round trip to the nearest big box | store, but I've always liked that it's a short hop into town, | and all the stores are reasonably sized and within a block of | each other. With the town's park just a couple blocks away, | so we can take turns hanging out with the kids in the | playground while the other goes into the store. I guess we | don't have as many options, but I'm genuinely happy to choose | convenience and happiness over a selection of 73 different | kinds of breakfast cereal. | | Similar when we're visiting my mom, also in a small town, | except that the playground is unfortunately on the complete | other side of town from the commercial district. | | Then, at my dad's house in a suburban community, it's nothing | but big box stores and misery. | femiagbabiaka wrote: | Yep. And the design that centers around big box stores and | the roadways and parking lots that they end up "needing" is | a large contributor to why the suburbs are so miserable: | https://www.strongtowns.org/journal/2020/10/11/the- | numbers-d.... | | It's funny how the human ecosystem works. Bad design | decisions over many years lead to opportunity for polluting | megacorp. | bluefirebrand wrote: | That paragraph you wrote describing the online shopping process | is accurate but all of that stuff still takes less time than | just the drive to the store, nevermind the drive back. | reidjs wrote: | Factoring in the delivery time, local will almost always be | faster. Since I live in a city I'll usually just stop by the | relevant store next time I'm near it to grab the thing. But | if you're in a suburb and/or spend most of your time in | residential areas I understand the difference. | robbrown451 wrote: | Turn on your computer? You can use your phone I suppose, but | I'd expect most of us here have their computer already on. If | you buy things from a small set of sites, it's very few clicks. | Hell I can buy groceries in five minutes (typically picking | most of my order from things it offered, since they remember | me), and it will be delivered the same day with no additional | charge. | Krasnol wrote: | > Type in a bunch of stuff, Search around, click cookie consent | buttons, avoid newsletters, log in, enter your address, put in | your credit card, etc. | | This is the reason why so many stick with Amazon. You gave them | your data already and the only thing remaining are the dark | patterns which wants to sell you prime but you probably have | that already too so you don't have to wait 2 days. | | Also: their computer/phone/tablet is on already. | | I honestly buy a lot online because it is convenient. I let it | send to my workplace and I don't have to go to the city wasting | the few hours that I have left of my day. | | There are things though I need to go out to shop. Cloths and | food and I can't remember a single trip I enjoyed. I need to | look in several shops before I find proper and fitting cloths | (I'm tall). If sices would be a true standard I could rely on, | this would be the next thing I'd do online. Groceries means | shopping in supermarkets which are always too full and I need a | parking spot since I got to take a car there because I'm doing | it once a week only. I tried doing it through Amazon and it | failed spectacularly. It never arrived but they only they told | me at 9PM...it was Saturday and there are not many shops open | at that time here in Germany. | [deleted] | bullmeza wrote: | Hey guys. I am the creator of this chrome extension. I read tons | of your guys comments and I will be sure to update the extension. | I do not want to steal data, looking at the source code I do not | store data or send it to a different server. | | Here is the source code by the way. | https://github.com/Bullmeza/BuyNearby | pknerd wrote: | Loved the idea. While it is US specific. There could be contry | wise version of this idea | ______- wrote: | I can see the reasoning behind this. People don't want to help | Bezos get another holiday home; they would rather funnel money | into local businesses for obvious reasons (like helping a little | boy buy his team jersey or a little girl get dance lessons for | example). | | One caveat to the local alternatives is the friction involved if | it's an e-commerce store where users have to register their | details. Most will happily register, but some will find the | friction unbearable. | lotsofpulp wrote: | > People don't want to help Bezos get another holiday home; | they would rather funnel money into local businesses for | obvious reasons (like helping a little boy buy his team jersey | or a little girl get dance lessons for example). | | That's not the world I've been living in in the US. People | would rather go to national stores like Target, Home Depot, | etc. Also, order online and pickup in store is even better than | Amazon for me. | turbinerneiter wrote: | I used to default to Amazon because of this. But nowadays many | shops don't need an account anymore, the browser can autofill | that data and credit cards with 3d secure (basically 2fa) seem | safe enough. Finding those shops to me is now the "hardest" | part. | criddell wrote: | Apple Pay is a pretty great experience when buying stuff | online. I don't have to create an account, just hold my thumb | over the button on my iPad and my details and payment is | entered automatically. | fauigerzigerk wrote: | It may take just a minute to enter your contact and payment | info, but then it takes half an hour to figure out their | returns policy, shipping fees and delivery windows. | | I buy a lot more from tiny businesses if they operate on top | of Amazon's platform. | turbinerneiter wrote: | In Europe, they are bound by the same law, so return | policies are not something I worry about. Shipping fees are | clearly stated at checkout and honestly so damn cheap that | I don't care. Delivery windows? It's the same delivery | companies that Amazon uses or used to use. In Germany | mostly DHL, who I never had a problem with. | | It's fine if your prefer what you prefer, I'm just saying | that the experience of buying from random, smaller online | shops got a lot better lately and is coming closer to | Amazon. | fauigerzigerk wrote: | _> In Europe, they are bound by the same law, so return | policies are not something I worry about._ | | No, the law does not mandate a specific returns policy. | It just sets minimum standards. I can return almost | anything to Amazon for free if I don't like it. I don't | do that very often, but knowing that I can is one of the | biggest incentives for me to buy from Amazon. | | _> Shipping fees are clearly stated at checkout and | honestly so damn cheap that I don't care._ | | I have often gone through a lengthy ordering process | before finding out at the very last step that my PS20 | order would incur a PS5 delivery fee. And it's fine. It | often doesn't make economic sense to make free deliveries | to the doorstep. But that's yet another reason in favour | of small stores sharing a logistics platform such as | Amazon. | | _> Delivery windows? It's the same delivery companies | that Amazon uses or used to use. In Germany mostly DHL, | who I never had a problem with._ | | Here in London Amazon makes most deliveries directly. I | can track deliveries in real-time and I know what they do | if I'm not home. I had lots of issues with other | logistics companies. They often lie about having made a | delivery attempt and drop off parcels at some distant | shop or depot. | turbinerneiter wrote: | Well, my experience in Germany is different than yours in | London apparently. | f6v wrote: | I don't think Bezos(or Gates, Musk, Zucker) reason in terms of | holiday homes anymore. I'm absolutely sure they have a positive | impact. They build spaceships, fight disease, and finance | science. | | Whether the net outcome for humanity as a whole is better or | worse with Amazon is highly debatable. By writing | | > like helping a little boy buy his team jersey or a little | girl get dance lessons for example | | you appeal to feelings and divert the discussion in the | direction of "But evil billionaires rob children to buy a new | yacht!" which is simply not true. | cute_boi wrote: | "They build spaceships, fight disease, and finance science." | | They do it not for humanity but to earn more money. Its | always money, power, and fame at the end. | prox wrote: | Absolutely. I saw that website were Bezos' wealth was | measured out in pixels. He could easily eradicate a | disease, wipe out all student debt or something else you | can dream of, but afaik he isn't doing that. | f6v wrote: | Maybe because his wealth is measured by the stock he owns | and the price would drop should he decide to dump it. | [deleted] | Pfhreak wrote: | So his wealth is illusory? He can't, say, buy a huge | yacht or multiple homes or any other major expenditure? | Guest19023892 wrote: | Well, it's an illusion to a certain extent. However, it's | an incredible amount of wealth. His net worth increased | by 75 billion in 2020. Perhaps that's an illusion and he | could only liquidate that stock into 20 billion in the | short term. That means he could still buy a 50 million | dollar home every day of the year. | | To answer your question, he can certainly buy a yacht or | multiple homes at any moment. However, if he wants to | cash out 100 billion dollars in stock this year, he's not | going to get full value, and he'd have to slowly pull it | out over a matter of years or decades to do so. | sudosysgen wrote: | Those billionaires don't have to liquidate stocks. They | borrow against their stocks to the tune of dozens of | billions. | f6v wrote: | > They do it not for humanity but to earn more money. Its | always money, power, and fame at the end. | | I think that depends on how you see the world. I believe | there're people who aren't driven only by desire to have | more money. | Pfhreak wrote: | There are those people, they are just a set of people | that doesn't intersect the set of major tech CEOs. | turbinerneiter wrote: | > They build spaceships, fight disease, and finance science. | | Businesses used to pay taxes so the public could do all that. | | Nowadays Amazon competes with local stores, while not paying | taxes, which that local stores can't avoid. | | So these billionaires, evil or not, are concentrating wealth | on themselves and shape the world to their liking. And their | linking isn't the best for society as a whole. | | That doesn't mean that SpaceX isn't cool, or that I didn'tove | when Amazon shipped science fiction books to my home, which | was far away from any bookstore. But it is very clear that | some companies have large negative externalities and their | tax invasion and policy influence is really, really, really | bad for our society. | f6v wrote: | > And their linking isn't the best for society as a whole. | | See, how can you judge whether it's going to end up bad if | we're in the middle of it? | turbinerneiter wrote: | What kind of question is that? What are you arguing for? | | Do you think extreme concentration of power and wealth is | good? Do you want to be free? Do you want to elect your | leaders? | | Again, this is not about SpaceX and Amazon and other | companies. These companies do cool and good stuff! The | topic is the concentration of power and wealth and the | negative externalities of that. | f6v wrote: | I think there's no way to tell right now whether there's | going to be a net positive or negative outcome. | | > Do you think extreme concentration of power and wealth | is good? | | I mean, it might move the humanity into the positive | direction. | | > Do you want to be free? | | That's such an abstract concept, I don't even know what | it means. | | > Do you want to elect your leaders? | | Whenever I go, people complain about the government, east | and west alike. Maybe I don't want to. | | I think your reasoning is ideologically charged, without | any argumentation. I'm just pointing out that it's hard | to judge how the things will turn out now. | turbinerneiter wrote: | If liking freedom and democracy is ideologically charged | for you we might just not be able to find common ground | for a discussion here. | | Have a nice day. | patrickmcnamara wrote: | Apple Pay on the web has made this very convenient. Being able | to buy something with just a single button is amazing. | Unfortunately it's not available for large swathes of potential | customers since it's iOS/macOS only. | awillen wrote: | There are other, similar services, though. I run an ecommerce | store on Shopify, and you've got out of the box integrations | with PayPal (which is about 50% of my payments), Amazon | Payments and Google Pay, all of which provide a similar | experience since they have your payment and shipping info | saved. | darepublic wrote: | I will give it a try, nice idea | detectiveninja wrote: | my local book store is selling lord of the rings books for 35E, | the same set is 16E in amazon | | I do want to support them, but I cant afford the difference. | jonplackett wrote: | I'm trying so hard to shop non-Amazon at the moment. But man they | don't make it easy. Deliveries not showing up for weeks after due | date, shipping costing more than the item itself, painful payment | solutions (at least take PayPal so I don't have to go find my | credit card!) | xutopia wrote: | I want that but still have things delivered. I don't want to | drive anywhere to get my stuff. | wyuenho wrote: | I wonder why we don't have an Uber for local shops? There's Uber | Eats already, why can't we have Uber Shop? | drcongo wrote: | Avoid this tax-avoiding, bullying monopoly by using this other | tax-avoiding, bullying monopoly. | drcongo wrote: | Downvotes suggest some people failed to understand the comment. | A browser extension for avoiding Amazon, that only works in | Google's browser. I'm baffled why one tax-avoider is fine while | the other is to be avoided. | guerrilla wrote: | I don't think that's implied, is it? A lot of people already | use Chrome to access Amazon and eBay, so they wrote the | extension for Chrome. Maybe they'll port the extension to | less popular browsers later and they're just prioritizing or | maybe they don't think it's worth it. I'd like to try it on | Firefox and I'm not installing Chrome just for this but I | don't blame them either... | lukifer wrote: | Also worth noting that this extension works on other | Chrome-derived browsers, like Brave, or the pure-OSS flavor | Chromium. | corytheboyd wrote: | It's downvoted because the subject of this submission is a | chrome extension, not Google. | drcongo wrote: | I thought Chrome was a Google product. My mistake. | [deleted] | batch12 wrote: | I didn't downvote (can't), but it was probably the dismissive | snark which didn't add anything to the discussion moreso than | the idea that earned the downvote. Also, some people are | tired of the reflexive kneejerk company-bashing overall. Most | of us can acknowledge that these companies have problems, but | to shitcan what appears to be a personal project because it | runs in Google Chrome is an overreaction. | jjcon wrote: | Then install it to brave browser instead | yamellasmallela wrote: | Would love this on safari | sokoloff wrote: | I'd be happy to support local merchants, but they have to get the | overall value proposition _somewhat_ competitive. For the most | part, they aren't. Maybe it's pricing, selection, policies, hours | of operation, or some combination, but other than grocers and | large chains, I'm not even sure they're trying. | | Amazon is winning by serving the customers. Local shops will | continue to have a hard time if the primary value prop is "we're | more expensive and not as good, but we're your neighbor, so you | owe us!" | | I try every so often to use a local shop. Maybe I need a common | appliance, lawn mower, or small engine part. If they have it on- | hand, I'll pay 5x the online price to get the job done today. I | can only recall one time where that worked. "We can get it for | you" only to find out that means a week and 4x the online price. | "No thanks; I don't want to be a bother..." <tap, tap, wait 2-3 | days, done> | | Our dishwasher door broke last Thursday; I fixed it in 30 minutes | that Saturday afternoon with a $30 part I ordered on Thursday. | Don't even know how long it would take to setup a $150-200 repair | appointment. | jdasdf wrote: | > I'd be happy to support local merchants, but they have to get | the overall value proposition somewhat competitive. For the | most part, they aren't. Maybe it's pricing, selection, | policies, hours of operation, or some combination, but other | than grocers and large chains, I'm not even sure they're | trying. | | This. | | I actively avoid local businesses because with few exceptions | they always try to screw you, whether that's prices, low | quality service, or something else. | | Even something as simple as canceling an order that hasn't yet | been paid or shipped I get senseless push back from local | businesses. | | When it's easier and less stress free for me to return a | 1200EUR drone to Amazon 3 times, than it is for me to cancel a | 80EUR chestnut order that hasn't been paid or shipped from a | local business, the problem isn't Amazon and the solution is | obvious. | notatoad wrote: | Yeah, Amazon (and increasingly, buying direct from brand's own | e-shops) keeps winning my business by being better at _every_ | aspect of the sale. I'd like to keep money in my community, but | it's really hard when online has better service, better | selection, better pricing, and better flexibility. | | I could go downtown to buy a pair of shoes during that store's | business hours, get to choose between 3-4 different styles, | talk to a salesperson who knows less than the online product | listing, then find out that my size isn't in stock and won't be | restocked this year. Or I can order online at my convenience, | see all the relevant information up front, compare prices | across all the selection that exists and across multiple | retailers, have the product arrive in a couple days, and pay | _less_ money. If local retailers want to exist, they need to | find _something_ to compete on. | Pfhreak wrote: | > by being better at every aspect of the sale. | | > I'd like to keep money in my community, but ... | | It sounds to me like Amazon is not better at every aspect, | you've identified one aspect right there. They are competing | on, "Would you rather live in a cookie cutter franchise strip | mall or a mom and pop commercial area?" | | I'm willing to accept some inefficiencies and some | frustrations if it means I've got a nice neighborhood of mom | and pop stores. | notatoad wrote: | if the only value provided by the "nice neighbourhood of | mom and pop stores" is the warm fuzzy feelings, that's not | enough value for me. | | i don't want to live in what's essentially a theme park | full of fake stores that only exist because it makes the | neighbourhood seem nicer, or where the shopkeepers are | basically paid entertainers present for their aesthetic | value. if that's the sort of city we're building, let's | skip the inefficiency of paying local retailers to provide | the service of existing and go right to universal income. | Pfhreak wrote: | It's not just aesthetic value. Yes, there is aesthetic | value but also there is the value of "People can afford | to live and work here." A community that contains some | shop owners, some office workers, some landscapers, etc. | is a better community in my eyes. | notatoad wrote: | i agree with you that a community where people can afford | to live and work is good, but the work needs to actually | be productive. if a retail store's only value is | unrelated to their retail business, then i think it's | fair to call them only aesthetic. | | paying people to work in shops that are worse in every | way than the alternative except for being local is not | productive. no real value is being created. it's a make- | work scheme, and paying those workers to not work would | be more efficient. | jturpin wrote: | Before Amazon, if I needed a specific electronic component, my | options were Radio shack or a specialist hobby shop. Both were | incredibly expensive and often didn't have what I need. Ebay | and Amazon have been an absolute game changer and I'll be happy | if I never have to set foot in a hobby shop again, which | anecdotally had grumpy staff that seemed annoyed by my | presence. | benbristow wrote: | Can see the use for Amazon (if it's an order directly from | Amazon, not a third-party seller) but eBay is a bit harsh. Lots | of smaller local businesses doing honest business on there, | getting a wider reach because of the platform. | | Maybe they'd make a bit more directly rather than after eBay's | cut I guess so there's that argument. | [deleted] ___________________________________________________________________ (page generated 2021-05-08 23:00 UTC)