[HN Gopher] Starlink dishes go into "thermal shutdown" once they...
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       Starlink dishes go into "thermal shutdown" once they hit 122deg
       Fahrenheit
        
       Author : lakis
       Score  : 16 points
       Date   : 2021-06-16 08:03 UTC (2 days ago)
        
 (HTM) web link (arstechnica.com)
 (TXT) w3m dump (arstechnica.com)
        
       | bostonsre wrote:
       | They should probably sell white painted versions for warmer
       | climates.
        
         | tpmx wrote:
         | The enclosure is made of some kind of white plastic. But the
         | consumer units also consume ~100W evenly spread out just below
         | the flat plastic surface. So many (expensive) chips needed to
         | do that phased array antenna thing.
         | 
         | https://www.businessinsider.com/spacex-starlink-terminal-cos...
         | 
         |  _SpaceX signed an agreement a few years ago with Swiss
         | manufacturer STMicroelectronics to build the terminals, a
         | person with knowledge of the deal told Insider in December.
         | They added that SpaceX may be paying $2.4 billion to produce 1
         | million Starlink terminals._
         | 
         | At least it will melt any snow/ice during winter time in
         | northern climates.
         | 
         | Comment: ST is primarily French-Italian, with a HQ in
         | Switzerland. I wouldn't call it Swiss.
        
       | 11thEarlOfMar wrote:
       | Parting Shot: "To all beta testers using Starlink this summer,
       | better come up with a dish heat management system or else face no
       | connectivity. Not surprising, considering this is a company owned
       | by Elon Musk."
        
         | BuyMyBitcoins wrote:
         | Well it is a beta test after all. This is when the design gets
         | a real life shakedown.
        
           | southerntofu wrote:
           | I agree with you in general, but despite my not being a
           | rocket scientist, i know for sure 50degC is not an OK limit
           | for outdoor stuff on many parts of the planet. It's like
           | Outdoors Electronics 101 so not exactly something to test for
           | in a beta.
        
           | reaperducer wrote:
           | Forget beta. Apple's _production_ iPhones go into thermal
           | shutdown several times a year for me where I live. Most
           | recently, yesterday.
           | 
           | You can tell it's getting close because the screen will dim.
           | 
           | The tech bubble has never understood that the rest of the
           | planet doesn't have the same weather as San Francisco.
        
             | kelnos wrote:
             | > _The tech bubble has never understood that the rest of
             | the planet doesn 't have the same weather as San
             | Francisco._
             | 
             | Two things: first, Apple is headquartered in Cupertino,
             | which gets quite a bit warmer than San Francisco. Second,
             | I've seen phones overheat and shut down in the summer in
             | SF. This isn't a bubble thing; this is a company
             | prioritizing miniaturization over proper functioning. Form
             | over function.
        
             | toss1 wrote:
             | Yup, it's always incredible to see how myopic tge tech
             | bubble is - starting with software that couldn't handle
             | East Coast US 5-digit ZIP (postal) codes that begin with
             | "0". Google Maps never shows the highway exit # until
             | you're nearly there, but that's all we use on the East
             | Coast, since there are many old roads that run parallel to
             | the highways for many miles, so telling me to "get off at
             | Rt110" is hopelessly ambiguous with a dozen exits for that
             | road. I could go on...
        
               | sixothree wrote:
               | Does google maps still not know where subway entrances
               | are?
        
               | kelnos wrote:
               | I have the opposite issue; Google will tell me the exit
               | number on highways that don't have exit numbers posted.
        
           | HarryHirsch wrote:
           | Bananaware. Reaches customer's premises in an unusable state.
        
           | gamblor956 wrote:
           | For a product intended to be used by people in remote
           | locations, temperature range is an _alpha test_ feature, not
           | a beta test feature, because there 's a very good chance they
           | will need to completely redesign the dish internals to
           | operate at higher temperature ranges, especially if they
           | expect to weatherproof the dishes in future designs.
           | 
           | the design process is _different_ for hardware because you
           | can 't just fix everything with a patch after-the-fact. You
           | have to actually _anticipate_ problems and account for them
           | in your design, especially when you are charging people money
           | for the product and marketing it as a remote solution.
        
           | dividedbyzero wrote:
           | It's a bit weird though to not test these at different
           | temperatures beforehand, given that's probably pretty easy to
           | do. Maybe it's more like an alpha test than a beta in
           | practice.
        
         | josefresco wrote:
         | A line like this (and Reddit sources) makes me question the
         | authenticity of this story.
        
           | rconti wrote:
           | I mean, it is Zero Hedge.
        
           | quanticle wrote:
           | The Ars Technica version of this story [1] has more detail.
           | The tl;dr is that Starlink dishes have an upper limit of
           | 50degC and a lower limit of -30degC. While these limits are
           | fine for consumer electronics used indoors, they're obviously
           | inappropriate for outdoor electronics.
           | 
           | [1]: https://arstechnica.com/information-
           | technology/2021/06/starl...
        
             | gpm wrote:
             | > they're obviously inappropriate
             | 
             | They're unfortunately constraints, but for 95% of people
             | they're workable constraints. If there are difficult
             | problems with bumping these limits (I have no clue), it
             | could just become part of the market definition.
        
               | mcguire wrote:
               | 95% of which group of people?
        
               | gpm wrote:
               | Otherwise potential starlink customers.
               | 
               | Like most stats, it is made up.
        
               | quanticle wrote:
               | Only if you're counting people who live in San Francisco
               | and other similarly temperate climates.
               | 
               | I live in Minnesota. Last week, the high temperature, in
               | the shade, was about 40degC. A device in the sun would
               | easily see its temperature exceed 50degC. In the winter,
               | overnight lows can go to -40degC. An outdoor device with
               | thermal limits of -30degC to +50degC is not fit for
               | purpose in many parts of the Midwest.
        
               | gpm wrote:
               | I'm in Toronto incidentally, not sf.
               | 
               | I suspect overnight lows of -40 are ok, because it sounds
               | like it's -30 after the self heating.
               | 
               | There are definitely reports of people having it work
               | through 40 degree heat waves, but I suspect that's close
               | to the limit. Keep in mind it is white, so the sun isn't
               | as bad as it could be.
               | 
               | I don't have stats to back this up, but I think it's the
               | case that most people live in reasonably temperate
               | climates, 50 degrees is really frickin hot (dangerously
               | so), -30 degrees is really frickin cold (dangerously so).
        
               | quanticle wrote:
               | Agreed that 50degC is really hot, but you have to
               | remember that 50degC includes the ambient heat _plus_ the
               | heat generated by the circuitry. My cable modem gets
               | noticeably warm (and I can hear its internal fan spin up)
               | when I download a large file that saturates my connection
               | for a while. I could easily see the internal circuitry of
               | the Starlink dish going over 50degC under load even when
               | external temperature is 40degC.
               | 
               | From what I'm reading, it looks like the dish is
               | passively cooled, which I find surprising. I would have
               | expected at least a small cooling fan or something to
               | provide a bit of airflow for convective cooling.
        
               | HarryHirsch wrote:
               | Large tracts of the US have a continental climate, where
               | temperature excursions are common. Remember that Starlink
               | is marketed at people living in the flat countryside.
        
         | draklor40 wrote:
         | Zerohedge is severely anti-Elon Biased. He might be at fault
         | for many things, but this is just a first gen product that
         | hopefully improves in the next generations.
        
       | hulitu wrote:
       | 122 F seems to be 50 degC. Are those things designed for space or
       | for home office ?
        
         | postalrat wrote:
         | Neither. They are designed to sit outdoors with a clear view of
         | the sky (and the sun I guess).
        
       | andrewmcwatters wrote:
       | Sort of funny that the solution for streaming is to literally
       | turn on a stream of water.
       | 
       | On a separate note, even if you don't live in Arizona, a litmus
       | test for good engineering is whether or not you see reviews of a
       | product melting in Arizona. Yeah, melt. Literally.
       | 
       | Phoenix is the fifth largest city in the US. If it doesn't work
       | here, it's not mass market.
        
         | foobiekr wrote:
         | Networking vendors who know what they're doing literally put
         | gear into ovens for extended periods as part of the DVT phase
         | of testing, and put outdoor gear like cellular antennas/ptp
         | wireless/ptp optical into stress environments prior to
         | manufacturing. This again seems like the typical Musk venture,
         | like the Tesla non-automative screens, where they didn't
         | seemingly talk to anyone in the industry.
        
         | ethanbond wrote:
         | A good litmus test for good city location is whether or not
         | melting objects/burns from touching objects is a daily concern
        
           | gspr wrote:
           | Yeah, I agree: the bug here is humans building giant cities
           | in the desert.
        
             | mcguire wrote:
             | Like southern California?
        
               | AJ007 wrote:
               | A lot more than the southern part.
        
               | [deleted]
        
           | andrewmcwatters wrote:
           | Hahaha... yeah that's probably a bigger concern.
        
       | andrewmcwatters wrote:
       | I'm always surprised how poor engineering gets exposed in
       | products I purchase being an Arizona resident.
       | 
       | No, failing at 122F is not acceptable. If your hardware is
       | exposed to outside conditions, it should operate easily below
       | 32F, and we'll above 140F.
       | 
       | Considering that phones can operate below 0F and near 122F,
       | that's embarrassingly bad.
       | 
       | Same thing in vehicles. If you're driving consistently at
       | interstate speeds, you should be able to cool a cabin down below
       | 72F while driving through 120F weather. Too many vehicles fail
       | this, and frankly it's repulsive for something you buy for 5-6
       | figures.
        
       | trixie_ wrote:
       | All the comments on the article are really extremist. So I looked
       | up Zerohedge and found it 'is a far-right libertarian financial
       | blog' and 'is bearish in its investment outlook and analysis' ..
       | so I guess that makes sense.
       | 
       | Not sure why anyone would be bearish of a beta product that is
       | only just scratching the surface of its potential.
        
         | kemonocode wrote:
         | It may be a libertarian rag, but the article is just about what
         | it says on the title: thermal shutdown hitting Starlink users.
         | 
         | In fact, I had tried to submit an article coming from Ars
         | Technica [0] but I deleted it as I saw it gaining no traction
         | and I noticed this one had a sizable amount of upvotes and
         | comments already.
         | 
         | [0] https://arstechnica.com/information-
         | technology/2021/06/starl...
        
       | gonesilent wrote:
       | Didn't knock my unit off in 110deg heat Red bluff California.
        
         | rhacker wrote:
         | Hello from 15 minutes to the south in Corning.
        
       | spuz wrote:
       | This sounds like the perfect opportunity for Linus from Linus
       | Tech Tips to show us how to watercool a Starlink dish.
        
         | newacct583 wrote:
         | Per the article, it's already been tested and works. Just throw
         | a sprinkler on the thing.
         | 
         | Clearly, though, the tolerances weren't chosen correctly when
         | they designed the thing. 122F isn't actually that hot for a
         | device designed to sit stationary in the sun all day.
        
           | sleepybrett wrote:
           | At least they made it white, dishtv's, and others I'm sure,
           | antennas are black.
        
         | endymi0n wrote:
         | ...is it called streaming then?
        
       | mariushn wrote:
       | Hope the fix for this will be Elon tackling climate change :)
        
       | mrlonglong wrote:
       | Fit them with fans to keep them cool. Simples.
        
       | cgb223 wrote:
       | Weird to see a ZeroHedge article a) on Hacker News and b) even
       | talking about StarLink at all
        
       | api wrote:
       | So apparently one of the downsides of Starlink is that the base
       | station is an energy pig. Doesn't surprise me all that much in
       | retrospect but I didn't think of it when I first heard about it.
        
         | trixie_ wrote:
         | How much energy does it use?
        
           | slownews45 wrote:
           | 110W peak usage.
           | 
           | I've seen wifi hotspots use this much and they don't have to
           | connect to space.
           | 
           | Is this really "energy pig" level of usage for space based
           | communications? My former experience was with gimbled / gyro
           | pointing dishes which were very energy intensive by
           | comparison. 100W and little physical movement would have been
           | considered very efficiant.
           | 
           | How do other space com platforms handle deployment / install
           | of end user terminals. I've not seen ones with the spaceX
           | approach (simple end user install). Perhaps the professional
           | installs get the energy use down to 10W or whatever is not
           | considered "energy pig" usage.
           | 
           | As a point of reference, tesla's cars hit energy draws of
           | 900,000W when driving. Their semi is likely to use even more.
           | So I think worth being careful about energy pig label.
        
             | mcguire wrote:
             | Hughes Gen5 HT2000W .98m 1-watt Satellite Internet System
             | (https://ispsat.com/product/hughesnet-
             | gen5-ht2000w-98m-1-watt...) has a 73W power supply. Normal
             | use seems to be about 40W
             | (https://community.hughesnet.com/t5/Products-and-
             | Plans/Gen5-H...).
             | 
             | 900,000W? Wow, that's about 1200HP.
        
             | southerntofu wrote:
             | According to international standards, your wifi antennas
             | should have a maximum of 0.1/0.2W power (up to 4W for some
             | specific 5Ghz frequencies). Wifi router hardware is really
             | basic, you need something as powerful as a computer from
             | the late 90s... which on todays hardware runs on a few
             | watts. Something like a rpi is really beefy for a home
             | router.
             | 
             | So 100W may not be a big deal if you have an abundance of
             | electricity around. But on the order of energy you can
             | produce yourself, it's quite a lot.
        
             | smachiz wrote:
             | No wifi hotspot is using 110 watts.
             | 
             | 110 watts is a fair amount of power - at $0.20/kWh you're
             | going to add $16 to your power bill monthly.
             | 
             | It's similar to leaving a desktop computer on 24/7.
        
               | slownews45 wrote:
               | My Netgear R8500 was 50 watts easily I'd say. My friends
               | gaming computer DEFINATELY uses more than 100W. Basic
               | computer use for cryptomining seems to use a lot more as
               | well. It just doesn't seem like 100W for what this thing
               | does is a ton.
        
               | rconti wrote:
               | > Under load, the Netgear R8500 uses 21.5 Watts of power
               | making it the most consumptive router we have tested [1]
               | 
               | Of course a gaming computer uses more than 100w. Of
               | course a crypto rig uses more than 100w. And that's not
               | "basic computer use", it's the most power-hungry computer
               | use.
               | 
               | Meanwhile, my UniFi UAP-AC-Pro APs are powered via PoE
               | and are using <4w.
               | 
               | 1: https://www.legitreviews.com/netgear-
               | nighthawk-x8-r8500-ac53...
        
               | brigade wrote:
               | More like 50 watts max, and 20 watts under normal load.
               | The power supply can't even provide more than 60W. And
               | gaming computers are more like 2-5W suspended, 20-50W
               | idle/browsing, 200-500W gaming.
        
               | mcguire wrote:
               | Exactly.
               | 
               | https://www.downloads.netgear.com/files/GDC/R8500/R8500_U
               | M_4...
               | 
               | The power supply for an R8500 gives 19V / 3.16 A DC
               | maximum.
               | 
               | And yes, a gaming PC can use a few hundred watts---that's
               | why it has to have all of the thermal management and all
               | of the hot air blowing out of it.
               | 
               | P.s. https://kb.netgear.com/23003/Maximum-power-
               | consumption-for-N...
        
         | [deleted]
        
       | j-pb wrote:
       | I have a starlink beta, and we're currenty experiencing a really
       | bad hearwave here in germany ( I measured 35C in the shade ).
       | 
       | Mine works like a charm regardless.
        
         | neals wrote:
         | German hearwaves sound cool though.
        
         | marcinzm wrote:
         | That's not a heatwave by US standards, that's a pretty common
         | summer day for a decent chunk of the US. Arizona can get to
         | around 50C.
        
           | gspr wrote:
           | I think you know that heat waves are defined relative to the
           | local climate. And recall that all but the southern part of
           | Germany is north of the US-Canada border. AZ should be
           | considered uninhabitable (in a sustainable sense) even
           | outside of heat waves.
        
             | V99 wrote:
             | A reasonably modern air conditioner to cool your house in
             | Phoenix a few months in the summer is more efficient than
             | many of the common ways you'd heat a house from potentially
             | well below freezing in the winter in many other places.
             | 
             | And much of our power comes from solar (which is maximally
             | available at the time cooling is maximally needed) and
             | nuclear, while serious heating is often literally burning
             | fossil fuels in your basement.
        
       | pickle-wizard wrote:
       | Being in direct sun in the South, I imagine that is pretty easy
       | to hit. Guess there will be a market for air conditioned radomes.
        
       | iandanforth wrote:
       | You'd think that after the fiasco of not using automotive grade
       | parts at Tesla which forced them to run AC to keep them within
       | operating range they would have put more thought into high
       | temperature electronics.
        
       | daguire wrote:
       | DITBA
        
       | [deleted]
        
       | kemonocode wrote:
       | I wonder why such an aggressive thermal cutoff too, 50C ain't
       | that hot even for consumer-grade electronics. Is it related to
       | all that heat reducing SNR to unacceptable levels? If so, that
       | frankly sounds like a pretty severe design shortcoming.
        
         | toss1 wrote:
         | Yup, the basiv spec for this device intended to be used
         | remotely should be summer in the Saudi desert, or at least
         | Death Valley (in the same US state) - with solar heating also
         | expected.
         | 
         | It's nice that they at least check & shut down to protect the
         | device, but this shouldn't have made it out of the prototypes,
         | nevermind Alpha or Beta testing...
        
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