[HN Gopher] Show HN: Optery - See the private info data brokers ...
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       Show HN: Optery - See the private info data brokers are posting
       about you online
        
       Author : beyondd
       Score  : 60 points
       Date   : 2021-06-28 14:04 UTC (8 hours ago)
        
 (HTM) web link (www.optery.com)
 (TXT) w3m dump (www.optery.com)
        
       | shubik22 wrote:
       | Congrats on your product. I'm curious what lead to you all
       | creating this product, after you spent "years working at data
       | brokers."
       | 
       | Perhaps this is too harsh an analogy, but how is this different
       | than someone who spends years working at a tobacco company and
       | then launches a company which sells a smoking cessation product?
       | As other comments here point out, even the process of opting out
       | of these brokers via Optery requires disclosure of personal
       | information and some level of trust. I can imagine the fact that
       | you all previously worked at data brokers make people less likely
       | to trust you with their personal information, rather than more.
        
       | beyondd wrote:
       | Hi HN,
       | 
       | After many years working at data brokers such as BlueKai, Lusha,
       | and Oracle Data Cloud, we've spent the last few months building a
       | tool that provides granular visibility into the private
       | information posted about you online by people search sites like
       | TruthFinder, MyLife, Radaris, CellRevealer, Spokeo, WhitePages,
       | etc.
       | 
       | After sign up, we provide deep links to your profile at over 100
       | of these sites, as well as an Exposure Report with screenshots so
       | you can see exactly what these sites are posting about you. There
       | are typically 40 - 60 matches for each user that signs up.
       | 
       | The top comment in another data privacy Show HN shared recently
       | illustrates the gap our tool fills: "Does it take into account
       | whether or not a given data broker currently has my data? Since
       | the deletion requests contain my personal info (for some, a fair
       | amount of it), I'd rather not have that sent to 500 brokers if
       | only 10 or 20 of them actually have me in their database."
       | (https://news.ycombinator.com/item?id=27146828)
       | 
       | Full disclosure, signing up is free and provides the visibility
       | into what data brokers are posting about you described above, but
       | we also have paid subscription tiers where we submit and manage
       | the opt outs and removals.
       | 
       | If you want to skip the overview content, you can go straight to
       | the signup here: https://app.optery.com/signup
       | 
       | (We only support U.S. residents at this time.)
        
       | qqw wrote:
       | Doesn't supplying all this info about myself just confirm that it
       | is correct, thus further putting my privacy at risk?
       | 
       | > For each user, we typically turn up 2X - 5X more profile match
       | results than Google, or any of our competitors
       | 
       | How? Is it different than manually looking up my info at each
       | site listed under "which data brokers are covered by each plan?"
       | 
       | Not a bad idea for a business, you sell them my data then charge
       | me to have them delete it. I didn't know you had competitors
       | though, now I'm comparing your features to theirs.
        
         | beyondd wrote:
         | We do not sell data. We are not a data broker.
         | 
         | People sign up with us to see what information data brokers are
         | posting about them online, and then are provided with free and
         | paid options to opt out and have themselves removed.
         | 
         | Yes - you could manually look up your info at each site listed
         | under "which data brokers are covered by each plan?" - which
         | would take you many, many hours, or you could create an account
         | with Optery and have us do it for you automatically.
         | 
         | The data brokers most likely already have info on you. There is
         | a catch22 where in order to opt out, you have to tell them who
         | you are. Other services use your own private email address to
         | submit the opt outs. We do not share your private email address
         | with any third party, including the data brokers we submit opt
         | outs to.
        
           | cdstyh wrote:
           | Can I know your name, address, and phone number please?
        
       | curtisblaine wrote:
       | US only. Please make it clear before asking for email / pwd to
       | sign up.
        
         | beyondd wrote:
         | Sorry about that. We just updated our sign up page to make this
         | more clear.
        
       | mdaniel wrote:
       | I requested that they turn on 2FA, since they themselves will
       | become an attack target by requesting so much PII
       | 
       | That said, my experience with trying to use _any_ opt-out service
       | (automated or otherwise) is filled with a lot of  "Oops, server
       | error, try again later" responses at the end of filling out a ton
       | of forms about oneself, so I wonder if Optery has some secret
       | sauce, is persistent in the face of server errors, or just is
       | fire-and-forget and thus follows the "spray and pray" method of
       | account removal
       | 
       | If I paid actual money for this, I'd want some observable metric
       | showing that I had 166 public listings in June, followed by 66 in
       | July, or something of the sort.
        
       | neatze wrote:
       | How and why are you better then onerep.com ?
        
       | myself248 wrote:
       | The pricing page doesn't make it clear why it's charged monthly,
       | when it seems like this should be a one-time thing. What happens
       | if I pay for a month, get all the opt-outs, and stop paying?
       | 
       | My cynicism says that an unethical service in your position could
       | hold my identity hostage and immediately re-publish anything as
       | soon as I stop paying. I'm sure you're not doing that, but
       | forgive me for thinking it; we're talking about an entire
       | industry that rests on ethics that many of us would consider
       | stalking and should be profoundly illegal, so the possibility of
       | such behavior is palpable! So, it would be good to explain or
       | clarify _that_ you're not holding me hostage, and lay out the
       | value proposition for an ongoing subscription to what feels like
       | a one-time event.
        
       | bythreads wrote:
       | US only because you're scared of gdpr?
        
       | tylerscott wrote:
       | It's incredible how many companies exist solely to collect (and
       | sell?) personal data. I was ignorant to just how wide spread bits
       | of my data were until I fired up Optery. It was sorta shocking to
       | see all the results.
        
       | altdataseller wrote:
       | What about ZoomInfo? Can it remove my profile from there?
        
       | troydavis wrote:
       | I did a version of this by Googling my name (as a phrase, with
       | and without middle initial) combined with city names or street
       | address fragments I've lived at. I then submitted removal
       | requests for anything I found.
       | 
       | I ended up submitting about 10 requests, 7 or 8 of which were
       | online.
       | 
       | Of course, not all data brokers have publicly indexed page, but a
       | lot do.
        
         | beyondd wrote:
         | This is great! A lot of people prefer to submit the opt outs
         | themselves. Our Free Basic account can be used to help people
         | do-it-yourself faster by helping with the discovery process.
         | 
         | If you choose to sign up for Optery, next to each data broker
         | listing we provide the opt out link and opt out email address
         | to make it easy to navigate to.
         | 
         | When submitting your own opt outs to these companies directly,
         | we highly recommend creating a disposable email address, and
         | Not using your primary email address, as just reaching out to
         | them with an email often adds you to their email lists.
        
       | gigel82 wrote:
       | Be very careful with any tool like this; you'll need to prove who
       | you are by verifying an email address and / or phone number to
       | your real name, which in turn will most likely "confirm" your
       | data with all the upstream brokers (if you pay for some extra
       | service you're twice a sucker with them most likely getting paid
       | by brokers for proving your identity and by you as well for using
       | the "service").
       | 
       | Note: this could be totally legit but in my personal experience,
       | 100% of the tools that promise to do this were in fact shady as
       | fuck and working with the brokers to enrich their data.
        
         | beyondd wrote:
         | Hi! Co-creator of Optery here.
         | 
         | We do not sell data. We are not a data broker. We do not have
         | any financial relationship with any data broker. We are not
         | affiliated with any data broker.
         | 
         | We are privacy enthusiasts who believe consumers should be in
         | full control of their data. You can learn more about our
         | mission, background and values here:
         | https://www.optery.com/about-us/
         | 
         | There are some bad actors out there unfortunately. The most
         | well-known is OneRep, which has an opt out and removals
         | business, but are owned by an ownership group that
         | simultaneously runs the People Search Site data broker Nuwber.
         | It's almost certain that they run off the same data spine,
         | meaning your data is co-mingled. Another one is BrandYourself,
         | which includes data brokers as part of its affiliate program.
         | So if you pay them for removals, you are indirectly paying the
         | data brokers. There are others that I have a strong suspicion
         | of, but don't know for certain, so I won't risk sharing their
         | names.
         | 
         | But please don't lump the rest of us working hard to protect
         | people from data brokers into that same bucket. Along with us,
         | DeleteMe, PrivacyDuck, and Kanary and a few others are above-
         | board with no affiliation or financial relationship with any
         | data broker (to the best of my knowledge). Just working hard
         | for consumer data rights.
         | 
         | The data brokers most likely already have info on you. There is
         | a catch22 where in order to opt out, you have to tell them who
         | you are. Other services use your own private email address to
         | submit the opt outs. We do not share your private email address
         | with any third party, including the data brokers we submit opt
         | outs to.
        
           | 123pie123 wrote:
           | I've no idea if you're legit or not,
           | 
           | but wouldn't a bad actor say the same thing?
           | 
           | why should people trust you with their information?
        
           | Hallucinaut wrote:
           | Hey there, good luck with the venture and look forward to an
           | EU/UK option.
           | 
           | Just wanted to say IANAL but with putting your details out
           | there as a founder and being in the US, unless you've had a
           | lawyer check over your statements I would be very cautious
           | about naming companies specifically. Would recommend
           | anonymising it or deleting that comment if you can't edit it,
           | unless you've already had it checked out.
           | 
           | Ethics isn't part of their business model so any statement
           | without hard facts backing it can get you into trouble.
        
         | johnrob wrote:
         | Sadly, I doubt the brokers have much concern about their data
         | being inaccurate!
        
           | gigel82 wrote:
           | I used a tool like this posted to HackerNews a couple years
           | back (against my better judgement, eh), and the information
           | on a few of the data brokers afterwards was not only not
           | removed but actually showed a green checkmark ("verified").
           | 
           | It's entirely possible the data brokers are simply using the
           | "opt out" requests as a way to validate the data, but it's
           | just as likely that the tool works with the brokers to
           | confirm information instead of actually removing it.
        
       | photoGrant wrote:
       | All you need to know:
       | 
       | > If you purchase a paid subscription plan, as a condition to
       | fulfilling your subscription plan, (i) you must provide your
       | personally identifiable information("PII") such as full name,
       | birth year and home address to Optery, Inc. and (ii) Optery, Inc.
       | must send your PII to the data brokers and information
       | aggregators included in the Removal Lists. This information is
       | required by the data brokers and information aggregators in order
       | to locate your record(s) and remove you from their database(s).
       | We cannot control, guarantee or warranty how these third-parties
       | will treat your PII or what they will do with it. By purchasing
       | and maintaining an active paid subscription, you approve Optery,
       | Inc. to submit your PII to data brokers and information
       | aggregators for the purposes submitting opt out, suppression and
       | removal requests. If you do not wish to submit your PII to data
       | brokers and information aggregators for the purposes submitting
       | opt out, suppression and removal requests, then you should not
       | use Optery, Inc.'s Removal Services.
        
         | crummy wrote:
         | how exactly would it work otherwise?
        
       | orf wrote:
       | USA only. Not particularly clear. Seems cool though.
        
         | beyondd wrote:
         | Sorry about that. We just updated our sign up page to make this
         | more clear.
        
       | TheFreim wrote:
       | > After many years working at data brokers
       | 
       | So you worked for years at (immoral) data harvesters but now
       | you're a changed man who pinky swears to not use people's data
       | they submit to you in a bad way? Sorry, I don't trust this
       | product yet.
        
         | quickthrower2 wrote:
         | The only way I'd trust such a service is if it's domain name
         | ends in .gov (or equivalent for other countries) and is free or
         | a nominal fee.
        
           | shrimpx wrote:
           | The USDS should work on stuff like this.
           | 
           | https://www.usds.gov
        
       | bberenberg wrote:
       | I don't understand why I need to upgrade from Core to Extended to
       | find out if Ultimate is right for me?
        
         | beyondd wrote:
         | That's a great question. This is our first time sharing
         | publicly, and this is great feedback that we might we need to
         | change that.
         | 
         | The intention is to tier the paid version of the product in
         | terms of price and value, but that may not be the best place to
         | do it.
         | 
         | That said, as soon as you receive your Exposure Report by email
         | (typically within ~24 hours), it will include screen shots for
         | the data brokers covered by the Ultimate plan, so you will have
         | some visibility there for help deciding.
        
       | dgeiser13 wrote:
       | I signed up for an account and all I see on the dashboard is...
       | 
       | "Application error: a client-side exception has occurred
       | (developer guidance)."
        
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       (page generated 2021-06-28 23:00 UTC)