[HN Gopher] Google Maps updates 'dangerous' Ben Nevis route
       ___________________________________________________________________
        
       Google Maps updates 'dangerous' Ben Nevis route
        
       Author : rich_sasha
       Score  : 42 points
       Date   : 2021-07-17 19:06 UTC (3 hours ago)
        
 (HTM) web link (www.bbc.co.uk)
 (TXT) w3m dump (www.bbc.co.uk)
        
       | stuartd wrote:
       | Everyone: "don't kill your customers!"
       | 
       | Google: "plenty more where they came from"
        
         | Zenst wrote:
         | There are always edge-cases. Though in this case, one that
         | could send you over the edge. Really does sum up edge-cases in
         | a whole new way of thinking.
        
       | londons_explore wrote:
       | Google maps does this for all destinations... It does a dotted
       | line from the nearest road to the actual location if the actual
       | location isn't on the road.
       | 
       | Hardly a surprise when you ask for car directions...
        
       | exegete wrote:
       | The dotted line is not directions. It just indicates that you
       | can't get to the destination by car so it brought you to the
       | closest place and you'll have to walk the rest of the way. The
       | dotted line is not walking directions but I guess I can see the
       | confusion.
        
         | advisedwang wrote:
         | It's not just the dotted line that is being criticized. The
         | driving directions end at the physically closest car park, but
         | not the most appropriate for most people.
        
         | tobr wrote:
         | How does it make sense to say "you have to walk the rest of the
         | way" by drawing a line on a map, unless you intended it to
         | imply that that's the path to walk?
        
           | treesprite82 wrote:
           | Here's what that line looks like currently:
           | https://i.imgur.com/tougs6p.png (note: this is with the
           | updated end-point at visitor center, probably won't have gone
           | through loch previously)
           | 
           | It's de-emphasised, doesn't show up in directions, is a
           | perfectly smooth curve rather than conforming to paths/roads,
           | and doesn't have the label saying to walk it.
           | 
           | I think the vast majority of people would correctly interpret
           | it as just showing the distance between the end-point and the
           | destination set and I don't think it's necessarily bad UI.
           | But still, with the popularity of Google maps and potential
           | danger in misinterpreting it, it's probably worth considering
           | ways to make it even clearer.
        
           | p_j_w wrote:
           | If you use Google Maps on the regular, you'll be used to a
           | solid blue line (yellow or red if there's traffic) on the
           | car's route. I don't remember the first time I came across
           | the dotted line, but I certainly don't remember having a hard
           | time figuring out what that meant. Apparently this isn't the
           | case for everyone, though.
           | 
           | Also, I'm a nove hiker at best, but even I know that there's
           | essentially zero hikes where the shape of the trail is a nice
           | arc across the map like the one in the story. I'm
           | legitimately baffled that anyone would have thought that was
           | a suggested path to the peak.
        
         | minitoar wrote:
         | Agreed, this is extremely confusing and a pretty big design
         | flaw. Google Maps pops up a warning if the business you are
         | traveling to is closing soon, or if there are tolls. It should
         | show a warning in these situations where the road ends far from
         | the destination. The heuristics are less obvious, but I think
         | you could catch most cases. You could even prompt to add
         | another section to the trip in walking mode.
        
         | neltnerb wrote:
         | This looks to me like an entirely valid hiking route that says
         | to use actual marked foot trails on the ridge.
         | 
         | If you have configured it for walking it definitely uses real
         | trails from topographical maps. It wouldn't be outrageous to
         | assume that Google will automatically switch from driving to
         | walking mode at the best location to exit your vehicle.
         | 
         | I would personally be double checking if I was confused but
         | Google does do both things so it's easy to imagine Google being
         | smart enough to combine the two now that it obscures so much of
         | the interface.
         | 
         | https://www.google.com/maps/dir/43.3518109,-71.7913173/43.38...
        
           | missblit wrote:
           | I think there's a couple things here:
           | 
           | A dotted blue path indicates a path to walk on. This shows up
           | in public transit or walking directions where part of the
           | trip actually involves walking.
           | 
           | A dashed grey arc appears when Google Maps can't actually get
           | you all the way to the destination but can get you close.
           | This arc indicates distance, but not a particular route. This
           | is what the screenshot in the article shows (except the
           | screenshot shows light blue instead of grey for some reason).
           | 
           | In particular note how the arc in the screenshot is perfectly
           | smooth instead of following a path, a lighter color than the
           | rest of the route, and dashed instead of dotted.
        
             | Dylan16807 wrote:
             | And unless the user is really used to distinguishing
             | between those two, having that with no further explanation
             | is a terrible way to design a UI.
        
             | another-dave wrote:
             | "It wouldn't be outrageous to assume that Google will
             | automatically switch from driving to walking mode at the
             | best location to exit your vehicle."
             | 
             | On the other hand, it also wouldn't be outrageous to assume
             | that if an app is giving you "walking directions" that the
             | route would be walkable for an average user rather than
             | "highly dangerous, even for experienced climbers".
        
         | stingraycharles wrote:
         | While you and I and many a HN reader will understand this,
         | there is something to be said that people _will_ , at some
         | point, mistake this for an actual route and try to follow it.
        
         | monkeybutton wrote:
         | Yes! I see this all the time when setting directions for
         | provincial parks and other "remote" destinations. It never
         | occurred to me that someone would blindly follow them.
        
           | genewitch wrote:
           | I think part of the possible confusion is that "cutesy"
           | curved line from the parking area to the peak. It shouldn't
           | draw anything between where the actual directions end and the
           | map pin, just show the pin.
           | 
           | All that being said, changing the directions so it ends up at
           | the visitor center is probably a good choice, regardless of
           | how few people actually were or would be confused.
        
             | samatman wrote:
             | There are better ways to communicate this though.
             | 
             | I'd consider a shaded-in area with wiggly outlines, big
             | enough to be path shaped, that just says "walk". That
             | conveys "you need to get yourself to this pin, and we don't
             | know how to help you".
        
         | yibg wrote:
         | I can see the confusion but users also should be mindful of the
         | context of using an app. Often times there is no exact location
         | for example so "routes" should be taken as a general guide
         | rather than specific path.
         | 
         | If I use google map to navigate to a lake for example, I
         | wouldn't expect swimming instructions to the middle of the
         | lake. In the photo in the article it looks similar. It's just
         | navigating to the rough vicinity, instead of an exact location.
        
         | toper-centage wrote:
         | Most UX design makes lots of assumptions. Someone who is not
         | familiar with Google maps could very well interpret the dotted
         | grey arc as a real path. It's almost identical to the dotted
         | blue path.
        
       | raspyberr wrote:
       | OpenStreetMap really does crush Google Maps for outdoor routes
       | and trails.
        
         | spaetzleesser wrote:
         | Very true. I find their coverage excellent.
        
         | yoursunny wrote:
         | OpenStreetMap also takes some get used to. I once mistook an
         | contour line (denotes equal elevation) for a trail, and
         | wondered why the "trail" needs so much bushwhacking.
        
           | cinntaile wrote:
           | Trails are usually dotted lines and contour lines are always
           | solid lines, was this not the case here?
        
       | RicoElectrico wrote:
       | The proper response to these "somebody-blindly-followed-navi-and-
       | hurt-themselves" stories should not be just ad-hoc patching of
       | particular cases by map improvements.
       | 
       | It should be a holistic UX review to solve the problem at its
       | core - how to get people to stay alert and be critical of
       | navigation directions.
       | 
       | How? I don't know, but surely Google has/can hire literal PhDs to
       | solve this.
        
       | rich_sasha wrote:
       | Ben Nevis is the highest mountain in the UK. A tender 1345m ASL
       | but starts more or less at sea level so actually a solid piece of
       | rock.
       | 
       | On the one hand, duh, how stupid can people be to only trust a
       | mobile phone for directions in the mountains.
       | 
       | But then I guess there is a whole generation of adults now who
       | grew up with phone apps or websites being the authoritative
       | answer in so many areas of life. It may not be just stupidity
       | keeping them from looking at a paper map. How many of them were
       | ever shown one?
       | 
       | I'm assuming it was recent teenagers who got confused by Google
       | Maps, but even if not, the broader point stands.
        
         | daleharvey wrote:
         | How stupid can people be that a device that can store vast
         | amounts of information, be updated constantly, can track your
         | exact movements and contact people instantly across the world
         | not be more useful than some ink printed on a fragile piece of
         | paper.
         | 
         | The fact that a bit of paper easily destroyed by some water
         | (not exactly unknown conditions for Scotland) is considered
         | essential should be a source of embarassment for the tech
         | industry, not smugness.
        
           | ghaff wrote:
           | I mean this in the nicest possible way but you don't know
           | what you're talking about. Do I use GPS? Of course I do. But
           | maps on tyvek or protected by plastic are not exactly
           | fragile. Batteries are always going to be an issue especially
           | in cold conditions and I wouldn't want to put myself in a
           | situation where a device problem left me in a really bad
           | place.
        
             | daleharvey wrote:
             | You have me there, it's not like I am Scottish and spend
             | most of my time navigating the Scottish outdoors or
             | anything ...
        
               | ghaff wrote:
               | If you know an area and don't even really need a map,
               | it's not really a big deal. I usually carry one by habit
               | when I hike trails I know well but I often don't bother
               | with a compass.
               | 
               | But unfamiliar areas where getting lost is a real
               | possibility? No I don't want to abdicate full
               | responsibility for my safety to a phone.
        
               | daleharvey wrote:
               | If you are doing it in the winter then sure, in the
               | summer you don't even need a phone the route is very
               | clear.
               | 
               | My comment wasnt particularly that paper backups werent
               | the best option in some circumstances, it was more
               | against the general smugness / gatekeeping nature thats
               | fairly common in outdoors circles, and that really unless
               | have to worry about it being cold enough to effect your
               | battery, really a phone should be a better option for
               | most people and the fact it cant be considered reliable
               | is an indictment on this industry as most of the problems
               | (cold batteries aside) are easily solved (offline,
               | detailed maps, battery issues), the only problem is
               | solving them doesnt sell ads
        
               | ghaff wrote:
               | I was mostly just reacting to suggestions that paper maps
               | are unnecessary. I actually agree that you don't _always_
               | have to be fully prepared against any possible
               | eventuality, however unlikely. And that carrying too much
               | stuff can be a hazard on its own.
               | 
               | I've walked hundreds of miles in England and I've always
               | carried a map with me but I've almost always used the OS
               | app and the paper was mostly for planning and getting a
               | bigger view.
               | 
               | I am suspicious of electronics. This just seems like a
               | case where, given the easy backup, why not use it when it
               | might matter.
        
               | staticman2 wrote:
               | The problem isn't ads, it's that designing a phone for
               | hiking has tradeoffs that make it less appealing to
               | consumers when you are not hiking.
        
           | azinman2 wrote:
           | Because a human being had to put that ink to paper, and
           | presumably, did so in an educated way. Automated machines are
           | fallible, especially when the same algorithm might apply to
           | walking directions in the streets of NYC, and certainly
           | doesn't benefit from human scrutiny for every possible route
           | it might suggest.
        
             | daleharvey wrote:
             | You can take the maps printed on paper ... and "print" them
             | on a screen!
        
               | azinman2 wrote:
               | We're talking about Google Maps here. Not some PDF you
               | downloaded.
        
               | daleharvey wrote:
               | The parent and I were talking about the general idea of
               | device vs paper and not about specific map
               | implementations.
        
           | gambiting wrote:
           | >>The fact that a bit of paper easily destroyed by some water
           | 
           | You do know most outdoor maps are laminated, right? The ones
           | you'd take with you on such a journey anyway. A phone can
           | break in a dozen different ways, or just simply run out of
           | charge. Slightly harder with a paper map.
        
             | genewitch wrote:
             | I think the entire comment was facetious.
        
               | gambiting wrote:
               | I really hope so :-)
        
             | daleharvey wrote:
             | The OS paper maps are still very popular these days but
             | have managed to destroy both the paper and weatherproof
             | ones over my time.
             | 
             | Also very easy to lose a map, the nice thing about phones
             | is everyone else you are with is carrying one, less so with
             | maps. The only real way you are going to get everyone in a
             | groups phone breaking is if you are somewhere extremely
             | cold.
        
           | notatoad wrote:
           | Road maps have never contained the hiking route up Ben Nevis.
           | If you try to get hiking directions off a road map, you're
           | going to have a bad time.
           | 
           | this fact is not unique to digital maps.
        
             | daleharvey wrote:
             | The comment I was replying to and point I was making wasnt
             | about the implementation of individual maps. It was a
             | general point about using a device to navigate vs paper
             | maps.
             | 
             | (Ordnance survey maps are available for your phone)
        
               | notatoad wrote:
               | I'm confused about the point you're trying to make then.
               | As you say, hiking maps are available for your phone. You
               | can use them if you want. So how exactly is this a
               | failure of technology?
        
               | daleharvey wrote:
               | A lot of people cannot, or dont feel like they can rely
               | on a phone:
               | 
               | Various functions including maps will die if your phone
               | goes offline, your phone will chew through your battery
               | even in situations where you really need it for one
               | purpose, general purpose apps like google maps will work
               | well enough until they put you to the top of a mountain
               | without cell reception.
               | 
               | These are all fairly easily solvable UX problems, users
               | with enough knowledge can solve them but that to me is
               | still a failure of technology.
        
         | dageshi wrote:
         | I would guess most under 35 wouldn't even think to use a paper
         | map honestly, I wouldn't and I'm actually closer to 40, but
         | I've been getting my information from online sources since the
         | the late 90's, I don't use paper anything in any other part of
         | my life, there's no obvious reason to use a paper map over
         | google maps or some specialist mountaineering app.
        
           | andyjohnson0 wrote:
           | It's about the affordances.
           | 
           | I hike and climb in the UK and I would never head into
           | serious mountain country without a physical paper map.
           | 
           | Paper maps (with a simple map case) are more durable than a
           | smartphone or tablet. They don't stop working when it gets
           | too cold or wet, or when you lose connectivity and realise
           | you forgot to download, or when you drop them. The battery
           | doesn't run down. You can spread a paper map out and get the
           | context of the terrain for miles around without losing
           | resolution. I dont need to wipe snow or rain off the screen
           | of a paper map, or try to scroll it with gloves on. They have
           | a physicality that matches the physicality of being in the
           | mountains.
           | 
           | I have Ordnance Survey mapping for the whole of the UK on my
           | phone, but paper maps are in a different league.
           | 
           | For what it's worth, I'm the other side of fifty to you.
        
             | daleharvey wrote:
             | > or when you drop them
             | 
             | Paper maps very often stop working when you (unknowingly)
             | drop them, the advantage phones have is that usually
             | everybody has a phone, less so with paper maps.
        
             | Dylan16807 wrote:
             | It's not nearly that one-sided.
             | 
             | Wetness can definitely screw up a paper map, and if it's
             | currently snowing or raining I'd much rather be using a
             | phone than actual paper. You can forget to download a map,
             | and you can forget to bring a map, so that's about equal.
             | For paper the battery doesn't run down but also it doesn't
             | work at night. Spreading paper out is great sometimes, yes.
             | I have no idea what you mean when you say the physicality
             | "matches".
        
           | FormFollowsFunc wrote:
           | I used carry a paper map and compass a lot more but not so
           | much anymore, especially not for a day hike. I probably would
           | for a multi-day hike as a backup. Ben Nevis is quite a
           | touristy mountain with a very clear wide busy path up it if
           | you go the tourist route so no map is needed - just follow
           | the person in front of you.
        
           | ghaff wrote:
           | I essentially always have a paper map with me unless I know
           | the place in question (and know it's on OSM). For relatively
           | advanced hiking? I'll have a paper map and compass and will
           | have looked up the details of routes in a guide book or
           | online.
           | 
           | But, yes, I am older although probably more to the point I
           | lead group hikes so I'm a bit anal about prep and safety. And
           | hike in winter when electronics are especially suspect.
           | 
           | I would never consider heading up Ben Nevis based on Google
           | Maps.
        
             | spaetzleesser wrote:
             | I don't use paper maps but always look at maps on gaiagps
             | and alltrails to compare. I also look at guide books or
             | articles about the route.
        
               | ghaff wrote:
               | That's certainly fair but, probably because I often hike
               | in winter, I really don't want to potentially end up in a
               | situation where I have a serious issue if my phone fails.
               | Though they're pretty reliable, phones just have failure
               | modes that physical maps don't.
               | 
               | I don't worry about it in casual situations especially
               | when there are other people around. Shoot a photo of the
               | map at the parking area for a casual hike? Sure. But I
               | like having backups when I can.
        
         | another-dave wrote:
         | The problem is that Google nominally operates at two levels of
         | abstraction -- one is showing you the map, of that's all they
         | did there would have been no issue -- that's parity with a
         | paper map & up to the user to navigate.
         | 
         | But at a higher level of abstraction, they provide directions:
         | basically "outsourcing" interpretation of the map to them. Here
         | there's definitely an onus on them to say "Sorry, no route
         | found" and _tell_ the user they need to interpret the app
         | themselves.
         | 
         | By suggesting a route, they're obviously suggesting it's a
         | safe/viable route. If they can't guarantee that, they should
         | err on the side of caution.
        
         | GekkePrutser wrote:
         | I always use OSM while hiking. At least in Spain its coverage
         | is much better than Google's. OSM shows the smallest trails
         | where on Google Maps I'd be walking in a totally green screen.
         | There's also a local alternative called WikiLoc but they're
         | paid and they don't allow payments outside the play store
         | sadly.
         | 
         | Of course nothing beats a paper map for reliability but I tend
         | to refer to OSM unless it's not available somehow.
        
           | NGRhodes wrote:
           | OSM also shows far more land and terrain detail, in
           | particular field and tree boundaries which makes it far more
           | useful for wayfinding and deciding which options is more
           | favourable, often a longer route is an easier walk, but you
           | are left totally guessing with Google Maps.
        
           | yoursunny wrote:
           | I wish OSM can show the trails instead of a green blob in
           | some of our state parks. Maryland USA.
        
             | tialaramex wrote:
             | Anybody can contribute, just go read their site which
             | explains what you're agreeing to, sign up and start
             | contributing. If you want to actually create a whole
             | walking trail through a state park that might need tools
             | (on which OSM's site can advise good choices for your
             | platform) but where people's only problem is "The name of
             | my street was spelled wrong" you can fix that from the web.
        
             | matkoniecz wrote:
             | What you were using for viewing OSM data?
             | 
             | Have you tried Osmand/mapy.cz?
        
         | gambiting wrote:
         | I'm sometimes worried for the kids that grow up in homes with
         | voice assistants, where "hey Alexa" is the authoritative answer
         | to everything.
        
           | xmprt wrote:
           | Do you also worry for kids who use planners and
           | encyclopedias? People who say things like this seem like they
           | either don't know how or don't care to change their workflow
           | by incorporating new technology.
           | 
           | Hey Alexa isn't the problem. It's the corporations behind
           | them and their data collection policies.
        
             | gambiting wrote:
             | Content in encyclopedias is curated by a team of editors -
             | I trust it about 1000x more than whatever nonsense Alexa
             | says. It's mostly algorithmically generated by scouring the
             | internet, without any kind of editing - it's trivial to
             | find countless examples of Alexa(and Google home and Siri)
             | providing completely nonsensical answers, because the
             | question matched the snippet of the first article on some
             | loony website. It's great if you catch it as a parent, but
             | I know in many homes these devices are allowed completely
             | without any supervision.
        
             | rich_sasha wrote:
             | Only knowing, or or primarily relying on a single point of
             | entry for all knowledge discovery is an issue. If you need
             | to look something up in an encyclopaedia, even if it's just
             | Wikipedia, it already makes you aware of the plurality of
             | sources and endows with some basic searching skills. Hey
             | Alexa doesnt.
        
         | arkitaip wrote:
         | You make zero sense. If you can't trust a map, what can you
         | trust? Or should it be less reliable because it's an app?
         | 
         | People aren't stupid, it's we - devs and designers - who have
         | designed apps that confuse and deceit them, sometimes
         | dangerously so. Let's stop blaming users and fix our shitty
         | UIs.
        
           | ghaff wrote:
           | Even OSM (which tends to be better than Google Maps for
           | hiking trails) has far from 100% coverage for hiking trails.
           | (Though I'm guessing it's likely pretty good for a popular
           | destination.)
           | 
           | It still doesn't tell you anything more about the route--for
           | which a map by itself is probably not enough. It's also more
           | prone to failure than I want to depend on in a potentially
           | hazardous situation.
        
           | tweetle_beetle wrote:
           | The argument being made is not to do with maps. In blunt
           | terms, it's that mapping apps have many possible failure
           | points outside of your control, while traditional map reading
           | and navigation skills only have one - you.
        
             | arkitaip wrote:
             | People got lost using maps all the time because they were
             | and are difficult to read.
        
               | nradov wrote:
               | Difficult how? Proper topo maps have a standard format
               | and are easy to read.
               | 
               | The harder part is figuring out where you are on the map,
               | and what route to take.
        
               | brewdad wrote:
               | > The harder part is figuring out where you are on the
               | map, and what route to take.
               | 
               | Aye, there's the rub.
        
           | rich_sasha wrote:
           | My fundamental point is that mountaineering, or even hiking
           | knowledge, is primarily contained off google: in paper maps,
           | books, but mostly meatspace and experience, gained and
           | shared.
           | 
           | Is there now a generation that assumes all knowledge is
           | googlable? And if there is an "app for it" then it is as good
           | as it gets?
           | 
           | I'm not blaming them, I was lucky enough to be taught about
           | hiking (in this instance) by real people, no achievement of
           | mine. More musing about how knowledge distribution is
           | evolving.
        
           | quickthrower2 wrote:
           | You want to be carrying topographic maps and a compass if you
           | are hiking in the mountains.
           | 
           | You have to know how to use them.
           | 
           | GPS is great but cannot be relied on. Batteries die.
        
         | londons_explore wrote:
         | I think in todays world, a mobile phone is a far safer mapping
         | device than a paper map.
         | 
         | The main downside of a phone is is can have no signal or
         | battery. People understand that downside well, and often
         | prepare by bringing battery packs, solar chargers, offline maps
         | apps, many phones in a group, etc.
         | 
         | The main downside of a paper map is you don't have the blue
         | dot. People have less experience with it. Usually only 1 person
         | in a group has purchased the expensive map.
         | 
         | When lost in adverse conditions, I'd give the group of
         | inexperienced teenagers with a phone higher odds of getting
         | home for dinner than those with a paper map.
        
           | tialaramex wrote:
           | Also, a phone is actually a phone. Nevis is obviously not at
           | the centre of civilisation, but the UK is small, so there's a
           | fair chance that somebody with a phone can get working
           | service and call for help if they need it. Good luck calling
           | for help with your paper map.
           | 
           | Every teenager who sits down, and phones mum to report that
           | they're tired and cold and lost and instead of an awesome
           | view they were promised it's just fog everywhere, is safer
           | than the one with a map who is falsely confident _this_ patch
           | of snow is the route safely down when it might just actually
           | conceal a cliff.
        
             | ghaff wrote:
             | I don't think anyone here is arguing that people should
             | discard modern technology because it isn't authentic or
             | something like that. I and others are arguing that you
             | shouldn't be wholly dependent on an electronic map or
             | someone coming to help you because you're tired and cold.
             | (And, by the way, if conditions are hazardous, search and
             | rescue may well elect to wait un til the next day if they'd
             | be putting themselves in danger.)
        
           | raspyberr wrote:
           | I'm not really sure what you're trying to say or compare or
           | even why. "Mobile phone" online maps often have completely
           | blank areas in wild areas whilst a specific "paper" map for
           | that area is rich in detail. If you're going hiking, you'd
           | take both a paper map for the area because it's more likely
           | to be accurate AND you'd take a phone because GPS and being
           | able to call for help is useful.
        
             | ghaff wrote:
             | And even calling for help can be marginal. Not that it's a
             | panacea but if you're really concerned about always
             | (usually) being able to call for help, you probably should
             | have a personal locator beacon.
             | 
             | There is a shift in attitude though. I was having an online
             | discussion with someone who basically said they'd be
             | terrified if they couldn't call for help and, for me,
             | that's the default assumption if I'm away from
             | civilization.
        
             | renewiltord wrote:
             | It's the UK. You have apps on your phone with the Ordnance
             | Survey maps.
        
               | ghaff wrote:
               | Which are awesome. I also carry the Tyvek maps. (And I
               | suspect a number of "just use your phone" people haven't
               | actually bought the OS maps for the location in
               | question.)
        
             | spaetzleesser wrote:
             | What paper maps are out there that are more precise than
             | what you can find on gaiagps or openstreetmaps?
        
               | ghaff wrote:
               | Around where I live (in Massachusetts) there are a ton of
               | local parks and forests that have trails on their paper
               | maps/websites that aren't on OSM--although it's gotten
               | pretty good. (And, in fact, there are some unofficial
               | trails on OSM that aren't on published maps. In the UK my
               | experience is that the OS maps are often better than OSM
               | in a variety of ways.
        
         | SheinhardtWigCo wrote:
         | The article doesn't say anyone got confused by this "route".
         | This is much ado about nothing.
        
         | tialaramex wrote:
         | Also AIUI this "route" is like, "Here's where you could go in
         | your car as a solid line, now, here's where you said you wanted
         | to go, at the end of the dotted line - as you can see it's some
         | distance away from where the car is at the end of the journey".
         | 
         | I assume the same "route" would suggest that you can just walk
         | straight through the sea if you ask to drive to one of the
         | islands with no roads on it, but presumably somehow "Go up this
         | dangerous mountain" is a "route" while "Walk on water" is not.
         | 
         | Note that Google does not propose you could walk straight up
         | Nevis if you say you _want_ to walk there, this  "route" was
         | produced for car journeys.
         | 
         | A few of my friends tried to walk up Nevis a few years back,
         | and during the final climb the people who were least prepared
         | couldn't handle it any more, weather was getting worse and -
         | sensibly - the entire group returned rather than leave them or
         | try to drag them the rest of the way. Seems like "I bought this
         | intermediate grade mountaineering gear and have spent a month
         | breaking it in" was overkill, but "The boots I wear to work
         | will be fine" was not enough.
        
         | reaperducer wrote:
         | _I'm assuming it was recent teenagers who got confused by
         | Google Maps_
         | 
         | I don't entirely blame the GPS generation for this. As a
         | society, we've been telling ourselves "Computers are never
         | wrong" for almost a hundred years. Yet every day on HN, we see
         | stories where the computers, or at least the systems they run,
         | are wrong.
         | 
         | It's only gotten worse since people started believing that
         | Google is the arbiter of truth. My wife told me that she's had
         | people banging on the doors after hours where she works because
         | Google told them they were open. Where she works doesn't have
         | public hours at all, so there's no reason any should be listed
         | in Google.
         | 
         | Still, it reminds me of my days working in television when
         | people would call up the TV station in a fit if what was on TV
         | wasn't what was listed in the TV Guide. I don't know how many
         | times I've told people, "We decide what to put on the air, not
         | the TV Guide."
         | 
         | Perhaps it's all just a general abdication of the
         | responsibility to think.
        
         | nkrisc wrote:
         | Not to mention the dotted line down is clearly just a single
         | curve from point to point. No real path in the world would ever
         | look like that given the terrain underneath it.
        
         | m-i-l wrote:
         | One of the important things I've learned from working in
         | technology, is that technology sometimes doesn't work. I've
         | seen people unable to charge their cars on ChargePlace Scotland
         | because they didn't have phone signal and hadn't thought to get
         | the NFC card, for example. When it comes to something as
         | important as protecting your life, you really should have a low
         | tech backup. The top of Ben Nevis is in cloud most of the year,
         | and sometimes visibility can get very poor very quickly, but if
         | you walk the wrong direction from the summit you could easily
         | fall off a cliff, so you really do need a map and compass to
         | increase your chance of getting down safely. It's just common
         | sense. I don't think it is necessarily a generational thing
         | though - there have always been people from all generations who
         | lack common sense.
        
         | GuB-42 wrote:
         | The problem is not trusting a mobile phone. There is no reason
         | why a mobile phone with the right would be less trustworthy
         | than a paper map.
         | 
         | The problem is that they are using an app that is designed
         | preliminarily for driving and walking cities, not for
         | mountaineering. Just as a road map is not the best choice for
         | hiking.
         | 
         | Also, I keep saying "they" but who is "they"? The article
         | mentions a dangerous route and potentially misleading
         | directions but no account of people getting into trouble
         | because of it. Maybe "they" are not so stupid after all. Maybe
         | "they" can read the warning signs, realize that Google Maps is
         | not perfect, that the path looks dangerous. Or maybe "they" are
         | experienced, well prepared hikers who know what they are doing.
        
           | bscphil wrote:
           | Yeah, the idea that a printed map is necessarily going to
           | have more accurate routes than something you find online is
           | sort of laughable. In fact the opposite seems sort of likely:
           | if a route changes or goes out of date, you'd expect an
           | online source to get updated before the maps you can purchase
           | in a store (if you even think to repurchase a map as opposed
           | to using the one you bought 3 years ago).
           | 
           | But I don't know that I'd agree that the issue is that the
           | app is designed for driving, not hiking. I've had similar
           | issues on supposedly drive-able routes. On a recent trip
           | Google Maps tried to take me down many roads that were
           | various combinations of non-existent / closed / dangerous /
           | impassible. This was _in California_. We 're talking _barely
           | a hundred miles_ from Google 's corporate headquarters.
           | 
           | So yeah, it doesn't surprise me at all that certain remote
           | areas don't have accurate / sometimes have dangerous routes
           | shown on the map. Accuracy is hard, you really need local
           | expertise. If you're going to a park or established
           | wilderness area, the managers should be able to provide you
           | with up to date information before you go. That's the only
           | kind of paper map you should be trusting.
        
             | rich_sasha wrote:
             | The gold standard for any wilderness area is a printed map.
             | It may also be scanned and available through electronic
             | means, but that's an extra.
             | 
             | They are insanely accurate in most developed countries, to
             | the point of listing individual trees and boulders at
             | times, and that's something OSM et all isn't even trying to
             | match.
             | 
             | The fact that this is up for debate in this thread kind of
             | reinforces my point: this used to be something every hiker
             | would know. Route finding is based on maps, printed
             | (curated) guidebooks and talking to experienced hikers or
             | guides.
             | 
             | We moved to a paradigm where the definition of knowledge is
             | what is accessible by Google (either google itself or a
             | searchable link). I can't then really blame people for
             | following down this route - but ultimately this is heading
             | in a direction of lost knowledge.
             | 
             | We think, oh what a shame we are losing the traditional
             | Maori navigation methods, but I guess the same is happening
             | (at a much smaller scale!!!) to modern societies too.
        
               | bscphil wrote:
               | > The gold standard for any wilderness area is a printed
               | map.
               | 
               |  _When one is available and up to date, yes._ That hinges
               | on ... so many things. Your OP is strange because (1) it
               | assumes the absolute superiority of paper maps, without
               | any qualification for what _kind_ of map you 're talking
               | about, and (2) you rather judgmentally pin the blame on
               | the ignorance of a "stupid" "generation of adults" and
               | "teenagers".
               | 
               | Incidentally, the place I was visiting in California
               | recently had no visitor's center or easily accessible
               | ranger's station, so there was no obvious way to acquire
               | a paper map. It was not a small, clearly defined area
               | like a mountain where "listing individual trees and
               | boulders" even makes sense.
               | 
               | It seems dangerously presumptive to conclude that very
               | low traffic areas traversed mainly by rangers are going
               | to have accurate maps available _at all_. Gold standard
               | or no gold standard, when you venture out in certain
               | areas of wilderness, you have to fend for yourself. You
               | can 't always count on the accuracy of a map - survival
               | skills and ability to use a compass are at least as
               | important.
        
               | rich_sasha wrote:
               | > (1) it assumes the absolute superiority of paper maps,
               | without any qualification for what kind of map you're
               | talking about
               | 
               | Well, yes, not _any_ paper map. Also not any phone does
               | maps right? Needs to have a screen. Not every computer
               | has internet. And I suppose an Amiga might not even be
               | able to render a map.
               | 
               | All of UK (literally all) is covered by OS maps, at
               | topographic accuracy. A little flimsy piece of paper you
               | can pick up at a hut is not that. US has USGS maps, or
               | national geographic maps, apparently (haven't hiked in
               | the US). Most/all countries have an equivalent and that's
               | the go-to for any semi-serious hiking and above. This
               | data is collected and maps maintained anyway, since
               | military, police, and really lots of government agencies
               | needs very, very accurate central authority on the lay of
               | the land.
               | 
               | > (2) you rather judgmentally pin the blame on the
               | ignorance of a "stupid" "generation of adults" and
               | "teenagers".
               | 
               | Well there is no blame to apportion since there isn't
               | apparently a fault. But if someone is mislead by the
               | google maps image, I'll put it in the same category as
               | driving to Gibraltar when you meant Gibraltar St.
        
         | andyjohnson0 wrote:
         | The other "problem" with the Ben is that it isn't particularly
         | remote. There's a sizable to n (Fort William) quite close to
         | it, and roads run to the north and west.
         | 
         | But the lack of remoteness is deceptive. The flattish top of
         | the mountain makes it hard to lose height quickly in bad
         | weather, and poor navigation can bring you into gullies that
         | quickly become almost vertical. The weather can change very
         | quickly; the UK has a maritime climate and the mountain is
         | about as far north as Moscow.
        
           | ghaff wrote:
           | Sounds a lot like the situation with Mount Washington in New
           | Hampshire. As a cold injuries expert I knew would say, it's
           | located where a lot of idiots can go up it unprepared or when
           | they shouldn't. One of the more recent deaths was a woman who
           | was very fit and prepared. She just set off in the face of
           | really bad incoming weather reports that she apparently
           | thought she could keep ahead of. Turned out to be some of the
           | worst weather of the past few decades.
        
       | tqi wrote:
       | So what I gathered from this article is that the "danger" is
       | entirely theoretical. No one has actually made this mistake, or
       | even claimed to have almost made this mistake?
        
       | rantwasp wrote:
       | to be fair, my TomTom (when google maps was just a baby) screwed
       | up multiple times before the online maps revolution. It's just
       | that at that point in time people were expected to actually think
       | vs today when every screwup is someone else's fault
        
       | logifail wrote:
       | > Mountaineering groups said the dotted line crossed "potentially
       | fatal" steep, rocky and pathless terrain, while a suggested
       | walking route for a different mountain, An Teallach, would lead
       | people over a cliff
       | 
       | I've climbed An Teallach, just over 20 years ago, with a group of
       | student friends. To use the British English vernacular, it really
       | is the "arse end of nowhere".
       | 
       | With hindsight, despite our best efforts, we weren't particularly
       | well prepared, and had we got into any kind of trouble - broken
       | ankle or worse - it would have been a _very_ long walk for one of
       | us to walk out to civilization and fetch help.
       | 
       | Four days in the wilderness. Amazing.
        
       | mc32 wrote:
       | I think part of the problem could be the lack of ample map keys
       | and symbols in most digital maps. Most of the time they rely on
       | some bit of convention from analog maps but don't have the
       | richness of old maps.
       | 
       | Some GIS maps do have rich information and keys, but not these
       | digital navigation maps. Without those keys people have to make
       | more assumptions.
        
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