[HN Gopher] Launch YC S21: Meet the Batch, Thread #4 ___________________________________________________________________ Launch YC S21: Meet the Batch, Thread #4 Here's the fourth "Meet the Batch" thread - previous one was https://news.ycombinator.com/item?id=28049500. I've given in on titles (per https://news.ycombinator.com/item?id=28049881 and sundry others). There are 9 startups in this thread. The initial order is random: GamerPay (YC S21) - Scam-free marketplace for gaming skins and assets - https://news.ycombinator.com/item?id=28073552 Warrant (YC S21) - APIs for authorization and access control - https://news.ycombinator.com/item?id=28073557 Abhi (YC S21) - Pakistani fintech focused on Early Wage Access - https://news.ycombinator.com/item?id=28073555 Perfekto (YC S21) - Imperfect produce in Latin America - https://news.ycombinator.com/item?id=28073551 Chipax (YC S21) - Quickbooks for Latin America - https://news.ycombinator.com/item?id=28073556 Inai (YC S21) - Segment for global payments - https://news.ycombinator.com/item?id=28073554 Titipku (YC S21) - Instacart for Indonesia - https://news.ycombinator.com/item?id=28073549 Jestor (YC S21) - Tool-builder for COOs - https://news.ycombinator.com/item?id=28073550 Nino Foods (YC S21) - Cloud Kitchens in India - https://news.ycombinator.com/item?id=28073553 Author : dang Score : 90 points Date : 2021-08-05 13:37 UTC (9 hours ago) | ongtektjan wrote: | We are building Titipku (https://titipku.com/) which is | "Instacart" for local markets in Indonesia, where we help | households to buy daily groceries from nearby local markets in | their residence areas. The Covid 19 has made people unable to buy | their daily needs from local markets, meanwhile merchants in | local markets are also suffering and need help to sell their | goods. We solved this by helping to on board all merchants in | every local market in our application, households can make an | order in a few minutes, and there are personal shoppers who will | go to the local market, buy the order and deliver to buyers. For | example a household in Kelapa Gading Jakarta can make an order to | buy many products from many merchants in Mandiri Market Kelapa | Gading as one single order, then Titipku will assign the order to | a personal shopper who will serve the order until delivery to the | buyer instantly.within 1 hour. You can see an intro video here: | https://www.youtube.com/watch?v=0b6SXH0BR-w. Happy to answer | questions! | karimf wrote: | This is amazing. I just forward it to my SO and we probably | will try it. | | We've been shopping weekly at a supermarket groceries store, | think like Giant, Hypermart, or Lulu Hypermarket. We realized | even though the experience is fine, this is not ideal. There | are million small merchants that rely on daily income to be | able to feed their family, so my purchases could be significant | for them. | ongtektjan wrote: | Thank you, Karim. We are very happy for your support. Please | give us some feedback. Let me know the name of your family or | college so we contact them and monitor their order. | langitbiru wrote: | Nice to see an Indonesian startup. It's like Jastip but for | groceries. Interesting. | brunobannach wrote: | Hi HN, we are Bruno and Guilherme of Jestor | (https://jestor.com/). We make a no-code tool for COOs that need | to scale complex offline operations such as hospitals, hotels and | kitchens. | | At our previous company, a software development business, most of | our clients asked us to build in-house tools like an "easy to use | Salesforce" or a "lighter SAP" that would reflect their internal | processes. They were tired of paying high prices for 20-year-old | enterprise software that was slow and expensive to adapt to their | operations. They would usually also say something along the lines | of: "I don't want to depend on you guys, I need something that my | operations team can adapt themselves". All of them were using | some combination of spreadsheets and SAP/Salesforce, and were not | happy. We decided to develop software to empower them to build | their own tools for operations, thus killing our previous | business. | | We achieve this by providing essential functionality without | code, and enabling more customized behaviors to be quickly | implemented with basic scripting ("low-code"). We give operations | teams a way of using relational databases, setting up | permissioning rules, and creating dashboards, forms, tasks and | automations. Low-code allows for customized behaviors and | integrations such as customized UIs, which allows for | applications to be run on top of our platform. Proptech companies | are using Jestor to manage room cleaning operations (cleaners | have a Jestor app on their phones and receive information about | where they need to clean), and foodtech companies are using it | for managing warehouses and logistics. | | Most of our clients have field operations, like when a doctor | visits a patient in their home, so everything we build is | designed thinking of mobile use. For example, you can create no- | code automations straight from your phone. Another thing that's | really important is the ability to connect any data in your | company, so you can choose to integrate data from multiple teams | in Jestor. | | We never liked the pay-per-seats pricing model, so in Jestor, so | we only charge based on usage. We believe it's much fairer to pay | according to the value we generate for the user, instead of their | "team size". Also, the more people using Jestor the better it | gets. We're very pumped to be here and looking forward to hear | what you think! Please leave us your feedback, including | criticism so we can improve! | twojacobtwo wrote: | I may just be unfamiliar with the lingo, but I believe one of | the items in the "For operations" drop-down list may contain a | spelling error/typo. The list item currently reads "Heathtech", | but the page it leads to reads "Healthtech". | brunobannach wrote: | You're correct! It was a typo and we now fixed it, thanks!! | rescbr wrote: | Congrats BannaT! | jedberg wrote: | How do you differ from retool? | brunobannach wrote: | There are some core differences: 1. You can connect | everything in Jestor. All your tools will be connected, | instead of building lots of stand alone applications for each | team/problem. 2. Jestor provides database functionalities, so | you don't need 3rd party services to store your data and link | it to processes within the platform. 3. Our focus is no-code | and non-technical teams, whereas Retool is closer to a low- | code tool for engineers. | aviggiano wrote: | Awesome! Keep up the good work | brunobannach wrote: | Thanks! | erickcoser wrote: | Where did the focus on the "complex offline operations" niche | came from? Interested to understand the product-market fit | iteration process. | | Also, congrats on the solid product. Keep up with the great | work! | brunobannach wrote: | We struggled a lot to realize that complex offline operations | are a much better fit for us. In the beginning we're trying | to help "Any company with any problem", and we ended up | building nothing for no one. That's when we saw that our | clients with really tough operational problems were | extracting great value from all the features we offer. We saw | this fit had two parts: the operations being complex and them | being offline. The reason we focus on complex operations is | because easy problems don't actually need a tool. For a small | company without ops problems, spreadsheets or paper sheets | will usually do the job. The offline part is because we built | Jestor to run on any mobile device from day 1 (as any modern | application should). And "real world problems' need to have | the data on the field, not only on computers. | dtran wrote: | Love the room cleaning operations example! Would have never | thought of that operation use case for a no-code tool. Congrats | Bruno and Jestor! | brunobannach wrote: | I love the cleaning example because it's something that's not | considered "sexy", but that several hospitality businesses | need to solve. Most tools want to only help with sexy topics | like "movie production", "project management", etc. In my | view, there are lot's of "non-sexy problems" that need to be | addressed. | philippz wrote: | Jestor looks great! I hope you guys don't wait for ages until | you put a heavy focus on product performance. Notion waited way | too long with this and it was a great turn off to adopt the | product. I've just tried out your project management template | and it already feels slow. Please think early about query | optimizations and caching on client & server-side. It a major | competitor advantage from UX perspective. | brunobannach wrote: | Performance is extremely important. I say that because we use | Jestor every day here, and if it's a bit slow we immediately | try to understand why and how to make it faster. About | templates, did you use it straight from the website or by | installing into an account? I'm asking so I can check with | the team and solve it asap! | jheinvirta wrote: | We are Jan and Anahi of Perfekto (https://www.perfekto.mx/). We | offer imperfect produce in Latin America, helping to reduce food | waste as otherwise the food would be thrown away. We offer a | subscription box, delivered to your doorstep. We started with | fruits and veggies as 54% of them are wasted in Latin America, | mainly due to two reasons: strict industry standards around | aesthetics (too ugly, too small, too big, bruised, etc.) and | inefficient supply chains (supply and demand mismatch, several | intermediaries, no cold chains etc.). Meanwhile 8-10% of global | greenhouse gas emissions result from food waste, and food demand | is growing significantly. | | I was working for a Swiss FinTech in Mexico City, but was not | happy. I wanted to build something with a positive, sustainable | impact. The food waste problem popped into my mind because | growing up in a Swiss farming village and having worked as a | waiter during my studies, I saw the effort in producing food and | the amount of food we waste daily. I also realized there were not | many people addressing the problem in Latin America. Further | research showed that more than 1/3 of food in the region is being | wasted. During that process I met Anahi, who started her career | at Unilever and the past few years at Uber, where she led Grocery | and Cornershop initiatives. Her father is a citrus producer so | she was confronted with the problem of food waste pretty much her | entire life and also wanted to do something about it. | | We buy fruits and veggies from producers that otherwise are | difficult or impossible for them to sell - the only standard is | that they have to be fresh. We thereby create a market for these | 'overlooked' products. Producers are not even offering imperfect | products anymore because they think there is no market for it. | When we approach them wanting to buy imperfect products they are | surprised and distrust us. It takes some time for them to open | up. Meanwhile, at least in Latin America, many people don't seem | to know that this problem even exists. They don't know that so | much food is being wasted for stupid reasons like shape or size | and it blows their mind. | | By sourcing our products directly from producers we shorten the | supply chain. We maintain a cool temperature, which leads to less | waste. We only buy seasonal and local produce to be as | sustainable as possible. Thanks to the subscription model, we can | match supply and demand to avoid over-buying stock that ends up | wasted. This allows us to optimize logistics. Logistics is | definitely the most complex thing about our business--it affects | us across the board. For now we think we have figured out a good | model to grow, but it will be interesting to see what happens and | what will change as we become bigger! | m12k wrote: | First off, congrats for tackling a problem like this! | | I'm wondering if there isn't also a big opportunity in selling | this imperfect produce to food factories? Consumers have to be | on board with big/small/misshapen veggies, but if I'm buying a | strawberry jam, where the strawberries were chopped up in a | factory, then it really doesn't matter what shape they had | originally. Frankly, I'm kinda surprised if an obvious | optimization like that isn't already in place - let those who | care about the shape pay more for the pretty ones, and let | those who don't save by buying the rest. But I'm guessing the | existing supply chains that you are bypassing just isn't very | conducive to that sort of thing? | jheinvirta wrote: | Thanks! And love your thinking. To be frank, we have not had | the chance to get enough insights on how strong the 'beauty | standards' are in food factories. We know from one local | chips maker that they do get potatoes that are too small for | them and hence cannot be made use of. So it depends on the | type of food product we talk about, but defenitely the | standards in the food factories are lower than in the B2C | space. We actually think we can start creating products like | jam ourselves with fruits that are so mistreated that we | cannot even include them in our produce boxes. | | That said, the problem is also a bit educational. 1) many | people don't know that imperfect produce is actually very | common (as in supermarkets only perfect fruits&veggies are | displayed) 2) some people think that imperfect produce is | imperfect as they were genetically modified (which is not the | case). | | And lastly, the problem is also due to the existing supply | chains. Supermarkets do not only optimize for looks but also | size, for logistical and pricing purposes. | | Apart from that, we do not only tackle food waste by offering | imperfect produce but further only offering seasonal produce | and shortening the existing supply chains. | capocannoniere wrote: | > Frankly, I'm kinda surprised if an obvious optimization | like that isn't already in place - let those who care about | the shape pay more for the pretty ones, and let those who | don't save by buying the rest. | | Oh but that's _exactly_ how it already works in existing | supply chains: "imperfect" produce gets allocated quite well | with food manufacturers, restaurants and food halls, or gets | donated to foster homes, hospitals, etc. And many | supermarkets do in fact stock up with "imperfect" produce. | | "Reducing food waste" makes for good marketing. Except it's | not that true. | jheinvirta wrote: | Thanks, very good point. Important to take into | consideration though that we are operating in Mexico and | aiming for the LatAm market where this looks different than | in the U.S. or Europe where most food waste indeed happens | at the consumer level. Contrary in Latin America, 72% of | food waste occurs prior to the consumption stage and | specifically talking about fruits and veggies 54% are | wasted due to supply chain inefficiencies and | imperfections. And that already considers the fact that | some imperfect produce ends up with food factories etc. | | Let me shed some more light on the situation in Mexico (and | most of LatAm): | | Certainly, imperfect produce is allocated to some extent to | food manufacturers, restaurants, etc. - but not enough - | the scale of the problem is just too big. Surprisingly, we | found that even certain restaurants that wanted to source | from us because they don't care about imperfect produce, | ended up asking for standards around size or colour. | | Another example is what my co-founder's father still lives | daily - his limes or mandarines are wasted because of being | too small, too big, miscoloured. | | In Mexico, we have not seen any supermarket stocking up | imperfect produce, not even the very forward-thinking ones, | but agree that luckily this is happening in the U.S., | Europe and other places, hopefully soon also here. | | When it comes to donations, unfortunately less than 5% of | food waste ends up with food banks. There is still much to | be done on that front too. | | We also talked to several farmers who tell us they have | imperfect produce on their farm which they do not even pick | because they know it will be hard for them to sell and so | it's not worth for them to pay someone to pick it. | | What is true though is that to leave an important mark we | need to get scale. | martinlykkesuhr wrote: | GamerPay (https://gamerpay.gg/) is a scam-free marketplace for | gaming skins and assets. | | 46% of gamers trading skins have been scammed more than once for | either their money or their skins (survey of 5,000 gamers). 50% | of gamers are under 18 and this their first online trading/cash | experience. We solve this problem by integrating with Steam and | making use of escrow, validating all trades. We are regulated by | European Financial Services, and have a compliant way of | onboarding minors, with parental consent. | | I am the owner of Scandinavia's largest Counter-Strike community, | with 82k members. Not a day goes by where I am not contacted by | young people who lost their money buying and selling skins. They | often get depressed, either because they lost a lot of money, or | because it was part of their identity. In one case, a young guy | lost all the money he had received from his confirmation, roughly | 5000 dollars. He was ashamed and afraid to tell his family and | friends. In another case, one that really got to me, a 17 year | old was persuaded to give his ID to "prove his legitimacy" in a | trade. The scammer saved the picture with him holding his ID, | then created a fake profile and scammed hundreds of others, | getting the 17-year old in trouble with the police and attacked | on social media. | | We did extensive surveys, found that this is a surprisingly big | problem (the gaming market is of course huge) and decided that | something needed to be done. Current solutions were obscure, too | expensive, or unavailable due to region or age. | | Example of how it works with us: a young gamer from the UK meets | a US gamer on Discord or Reddit. The US buyer agrees to buy the | UK seller's item. They go to GamerPay where the US buyer pays for | the item. We hold the money in escrow until it's validated that | the UK seller has transferred the exact item. The UK seller | receives the cash on to their bank account. There is no risk in | who "goes first" with the money or skin. We charge a | straightforward transaction fee of 5%. | | One nice thing is that for the first time, safe cross-border | trades are now available. We have seen sellers from Denmark | (where we're from) connect with buyers from the US. We have also | seen our first seller doing 100 trades in less than 6 weeks on | our marketplace. We look forward to hearing your feedback! | telesilla wrote: | I'd love to see this made available to the Spanish market next, | will follow and see how you do. | martinlykkesuhr wrote: | You can actually use it in Spain, Portugal, Brazil and more. | However you have to live with it being in English for now | ibaikov wrote: | But this is against TOS, isn't it? | devrand wrote: | I think that GamerPay might be in the clear, but they require | Web API keys from users. The terms [1] of those keys don't | seem to allow for sharing API keys with third parties like | this: | | > 2. License to Steam Web API & Steam Data. Subject to these | Terms of Use, you may access the Steam Web API, implement the | Steam Web API in your Application, and distribute Steam Data | to end users for their personal use via your Application, all | in accordance with the Steam Web API documentation. This | license is subject to the following restrictions: [snip] | | > You agree to keep your Steam Web API key confidential, and | not to share it with any third party. This license is | personal to you and specific to your Application. You agree | that you will be personally responsible for the use of your | Steam Web API key. | | When you request an API key from Steam they ask you to | include the domain of your application. GamerPay instructs | users to just put their own username in that field. | | [1]: https://steamcommunity.com/dev/apiterms | martinlykkesuhr wrote: | No it is not | Nadya wrote: | Since when did rules/laws start mattering for vc-backed | startups? Continue paying fines until you're large enough to | bribe, I mean lobby, for the law to change. It's just cost of | doing business. | | It's very difficult to go after/shut down sites that breach | ToS like this. See nearly every gold-selling site for any | MMORPG in existence. They do sometimes get shutdown | eventually but typically after many years and they often re- | open with a new brand name. | ibaikov wrote: | Honestly it's just bittersweet that YC does due dilligence | like this for gaming startups. I mean some of them are cool | businesses (like this one), but I'm a little salty since | selling items not through steam is absolutely against | valve's TOS. Remember that startup that wanted to do an mmo | with thousands of players, VR etc etc and the demo was a | compilation of free assets in UE4..? | | Ok, now back to work. | martinlykkesuhr wrote: | It is not against valves terms of service. They actually | embrace the developement community around steam and their | games | lamroger wrote: | V cool. Is there a way to publicly verify a transaction went | through? Or they send a screenshot? | martinlykkesuhr wrote: | They do it through a unique link from our platform. And once | signed in as a seller you will get notifications and sms when | you have a trade | pacoWebConsult wrote: | I assume this is where the integration with Steam comes into | play. Checking the seller's inventory and the buyer's | inventory | martinlykkesuhr wrote: | Correct | xmaayy wrote: | I know there are a lot of disparate services like SkinBaron[0] | for individual games. Is your value-add that you're regulated / | you can act as a middle-man for any steam items? | | [0] https://skinbaron.de/en | martinlykkesuhr wrote: | Our main value adds is that we can allow minors to trade | safely. You have to be 18 at Skinbaron. Another is that | Skinbaron charges over 20 percent total. | hamhamed wrote: | changing currency doesn't seem to work for me, stuck in EUR. | | Anyways, this is great. Between lootbear, csmoney, and steam | marketplace, I think i like your model best since it translates | directly to cold hard cash. However, last I seen this model in | the wild, it got banned.. re: OPSkins. How are you | circumventing that? | martinlykkesuhr wrote: | OpSkins got banned because they tried to circumvent the 7 day | tradelock, and they we also moving closer to the position | csgoempire have today which is skin gambling. We dont want to | be that. We want to do for skins, what coinbase did for | crypto | FanaHOVA wrote: | What do you think is wrong with existing solutions like OPSkins | (RIP, played themselves), Bitskins, etc? | w-ll wrote: | Is it not possible to sell being a US user? Cant get past | "Payout & account information". Revoked my key for the current. | dinkleberg wrote: | I'm not in your target audience, but I love the idea and the | backstory. This seems like a real strong niche that was due for | some innovation. Best of luck! | martinlykkesuhr wrote: | Thanks a lot, and I truly agree. | devrand wrote: | The fact that you need to hand over a Steam API key is really | worrisome, and the FAQ entry for it isn't all that reassuring | [1]. You're basically just saying "no it's cool trust us". Are | you encrypting these API keys? Do you delete them after each | transaction? | | It's kind of a honeypot if you're holding onto the keys. You | don't have the ability to revoke them so if they're ever | compromised it's on your users to revoke them before misuse. | | It's worth noting that there's a ton of undocumented (by Valve) | Web API methods [2]. If you just look at the official | documentation [3] it misleads you into thinking it's a read- | only API for fairly basic data. I presume that GamerPay is | relying upon some of these undocumented APIs as part of their | implementation. | | [1]: https://intercom.help/gamerpay/en/articles/5313751-is-it- | saf... | | [2]: https://steamapi.xpaw.me/ | | [3]: https://steamcommunity.com/dev | nishantnino wrote: | Hi we're Nishant and Pranav of Nino Foods, which creates and | operates cloud kitchen brands in India focused on the premium | market. Food Delivery in India has an average order value (AOV) | of 4$ vs the U.S which is >30$. This makes it hard to run a | profitable food delivery business In India. Our brands target the | customers in India that order food above 7$ - which accounts for | 50% of industry revenues and a majority of industry profits. This | segment has 2.5 times more profitability, and stickier customers | with higher expectations. | | We launched 11 months ago by acquiring a Pizza chain in Mumbai- | Francesco's Pizzeria, which had closed 5 out of its 6 restaurant | locations and was running on fumes because of covid. We acquired | the 1 active location along with the brand rights and converted | it to delivery only. We set up a new brand-Nino Burgers , mostly | to prove to ourselves that we could build a successful food brand | from scratch. | | We use hyperlocal data like - unfulfilled search engine queries | on delivery platforms, highest selling menu items in nearby | restaurants and highest selling toppings - to drive menu and | pricing decisions. In the last 11 months we've understood how to | grow sales on delivery platforms and we have designed kitchen | layout, operations and SOP's to improve metrics that drive | visibility on them. | | Contrary to the negative sentiment shared by lots of restaurants | in India toward platforms because of their 25% take rate - we | have a Pro-Swiggy/Zomato attitude . These platforms make 3 times | more money on orders through us than via brands with lower | average order values. This aligns our incentives with them and | gives us access to better data to grow and lower commission | rates. Nonetheless, We still do 20% of our business via our | direct channel which helps us understand customer preferences | deeper and track loyalty. | | We want to build category leading brands in food. A person orders | food delivery 5 times a month in India. Our aim is for 4 out of | those 5 orders to be coming from one of our brands. | | https://linktr.ee/ninofoods has our instagram pages and an | ordering website. We'd love to hear any thoughts, feedback and | curiosities! | pierre wrote: | Congrats on getting an actual business out of the ground! | | A few comments : | | - On your delivery website, the first step is to choose a city, | but you operate just in mumbai, so I can just select mumbai. If | you could remove this choice before you open in new cities, it | will make the flow of ordering one step shorter. It will also | allow you to better market your local brand as the wording | could be : order a burger in mumbai, .... | | - The pizza ordering page offer images of the items to order, | the burger page does not. Is it a deliberate choice? When | ordering food I generally don't choose from unknown shop with | no picture (but it's maybe a cultural difference as I am not | based in india). | | - You are operating on top of platforms (Swiggy/Zoomato), that | can decide to move into the black kitchen business. Your only | edge against that seems to be your brand, what are you doing | other black kitchen are not doing to ensure that your brand get | strong enough? | nishantnino wrote: | -good point, the direct channel website we have is built | using a third party service so its not customisable. The plan | is to set up our own platform where we can fully customize | the flow and sell food from all our brands in a single order | in the near term. Right now focus is on creating the best | food. | | -nope youre right , pictures are crucial in driving | purchases, we'll fix that. | | -interestingly Swiggy already moved into the business 2 years | ago via a service called "Swiggy Access" where they created | their own brands based on data. But it didnt work and they | shut down all locations to shift focus back to their core | business -logistics. In the longer term we plan on building | brands with strong enough customer repeat rates to drive | traffic to our own app/website and creating offerings | exclusively available on our direct channel to reduce | platform dependance. | abhishekbasu wrote: | First off, congrats on your venture! as a foodie I'm | elated. | | I realize that you're trying to create your own brand, my | concern is: | | - if it's a brand that does all cuisines, it is going to | attract people mainly because of the price point, and not | uniqueness | | - if the idea is to build multiple brands, one each for a | specific type of food: a brand for Pizza, another for | Biryani, etc., then scaling each is its own demon | | please correct me if I'm not understanding it right. | | On a side note, | | > But it didnt work and they shut down all locations | | Do you have any knowledge of why it didn't work? I have a | few thoughts around this, and have discussed this with a | friend who's a restaurateur, but would love to hear from | you! | nishantnino wrote: | -we're creating multiple brands -each with their own | identity. The common thread is premium. Target customers | are restricted to those in a 10km radius of a kitchen. | Aim is to build customer wallet share by understanding | our set of consumers well and serving food to them across | different food missions - meal to go , family meal, light | meal, cheat meal. Efficiency comes as we consolidate the | supply chain and infra at scale | | -they scaled too fast because it would not have moved the | needle for a company of their size otherwise. and its | difficult to build brands customers truly love if speed | and scale is the main focus imo, we focus on depth first, | then breadth. -would love you hear your views too | anta81 wrote: | We are Anta and Karthik of Inai (https://www.inai.io/), a | platform for setting up and operating your payment stack. We let | you offer local payment methods, support multiple business models | (e-commerce, subscriptions , platforms) and localise the checkout | experience by region of operation. | | Setting up and maintaining a payment stack, especially if you | operate in multiple regions, takes months of developer time. Most | merchants set up their stacks ad hoc, leading to loss of revenue | (e.g. if you don't display Apple Pay in a certain way at | checkout, Apple will penalize; same for Paypal) and wasted admin | time (multiple dashboards for refunds, coupons etc). Working with | a single payment provider locks the merchant in, as customer data | is vaulted with the Payment Service Provider (PSP) making | switching difficult. Meanwhile customer payment methods are | exploding with newer rails like BNPLs (Buy Now Pay Later), open | banking, QR code based and even crypto emerging rapidly | | Karthik and I previously ran a DTC fitness business. Tailoring | the payment stack to each market that we expanded into was a big | pain. We spent weeks on every payment integration and our payment | stack was a mess. We were after all running a fitness business | and not a payments one. | | At Inai, we provide a single unified API that connects to | multiple payment providers (Stripe, Braintree), alternate payment | methods (wallets, BNPLs etc). We make it easy to launch into new | markets and to keep your service agnostic of PSP. For B2B | companies, we make it easy to allow your customers to send | invoice links and accept payments across cards and ACH. | | We plan to give merchants a IFTTT dashboard to set up custom | business logic (e.g. show Klarna, SOFORT, and cards in Germany | but cards, Paypal, and Apple Pay in US). Merchants can view all | transactions across providers, and very shortly will be able to | manage chargebacks, refunds, and coupons, and get analytics on | transactions (e.g. success rates by card/PSP, insights on why | transactions were declined). | | Payment orchestration as a concept is not new, but medium sized | merchants were not being served well with the existing solutions. | We found that many merchants in this category had a knowledge gap | with respect to payments and therefore needed someone to hand- | hold and deliver outcomes for them, so fixing this is what we are | focussed on. | | We are building this product for merchants so if you have a use | case that is currently not being served by our product, we would | love to hear from you. Your problems and pain points will drive | our roadmap. | jsumrall wrote: | Hi, very interesting segment of the market! | | How do you compare yourself to Spreedly? How would you compete | with their offering? | | I think these solutions are really neat, but I wonder how you | can handle some edge cases which I think are really difficult. | For example, let's say I want to use credit cards with Adyen. | Now after a year of this, I have a lot of customers with their | credit cards connected to my business via Inai so recurring | payments go smoothly. Now, Stripe comes knocking and will give | me a much better price on credit cards. Can I just switch the | backend to start routing card payments to Stripe? Will all the | customers need to re-enroll their credit cards when trying to | pay now? If not, then I guess you're managing the card data on | you side? | | I think this and Spreedly are interesting, but I can imagine | that for large companies, you want more control over your | payments flow even than what's provided here, which is why when | compared to Spreedly, we personally went with VGS and do the | PSP routing in our own system. | | IF my assumption about that is true, then that leaves you with | the smaller merchant market. Of those users, I think just | sticking with one of the reliable PSPs with global coverage | (Stripe/Adyen) might be simpler. | primerapi wrote: | Hi, Paul here - head of engineering at Primer.io. There are a | lot of "payments orchestration" companies floating around, | but we think of ourselves as an automation platform for | payments - Similar to Zapier in many ways. | | I previously worked for Braintree/PayPal where I worked | closely with Spotify, Uber, Ticketmaster and many of PayPal's | marquee merchants on their payments integrations and payments | strategies. We think about these things in terms of end-to- | end payment flows. | | You're outlining a scenario in which another PSP may give you | better pricing at some point down the line. So typically, | you'd rip out the Adyen integration and then go about | integrating Stripe.. and you'd also need to request that | Adyen migrate raw payment information over to Stripe, and | hope they'd pass along all the respective network transaction | information as well as any 3DS/SCA data that has been stored | to ensure you don't see a drop in auth rates, or need to re- | authenticate with 3DS or request CVV information on | subsequent payments (lots of friction, lots of drop-off). | | And that's just for cards. Apple Pay and other mobile wallets | now enable vaulting, as well as other payment methods such as | PayPal, Klarna, etc. | | So you see that the issue here is bad separation of concerns | for engineers. You should have custody of your payment method | data, and be able to decide when and where to process | payments (or indeed, pass payments data to other, independent | downstream services). With Primer, we've decoupled every | single area of traditional payments acceptance, enabling you | to connect any number of payments, and non payments specific | services using drag-and-drop workflows. | | In your case, you'd simply change this route on your workflow | from Adyen to Stripe, and voila.. everything just works - | even the checkout! You may decide to get more detailed than | that. Over time, you'll discover some PSPs perform better | than others, that you can improve conversion or reduce risk | by introducing third-party fraud providers, that you can | optimise for cost and reduce cross-border fees with more | refined routing and conditions... the list is endless! | | In that sense, we've designed something akin to a developer | framework for payments. A unified way of integrating and | reasoning about payments completely decoupled from any | specific providers. There are tons, and tons of security, | infrastructure, and payments specific considerations that | need to be made when building an agnostic platform such as | this and would be happy to take any questions you may have | about it. | | Not to cause a fuss, but the reason for my posting this here | is inai "borrowed" their concept from us after they signed up | for a Primer account under their previous business, and set | about ripping off every part of our product from the website | to the job board! (All since updated... partially.) It is | what it is :/ | | But Primer is built by payments folks and engineers who have | experienced first-hand the complexities of payments as | companies scale, and I'd be super happy to answer any | questions you might have on solving more complex use-cases. | anta81 wrote: | Hey - thanks much for your question. Specific to your use- | case on subscriptions - we have decoupled the subscriptions | software layer from the payment rails. So yes, we can do | exactly what you mentioned - which is switching providers for | subscriptions without customer friction. Traditional | orchestration companies will allow you to vault the cards and | reuse them for recurring payments - but would require you to | manage the logic around subscriptions (in your case). With | inai, we allow businesses to manage their subscriptions and | associated payment logic from within our dashboard. | scrollaway wrote: | Hi Anta | | I'm (among other things) a fintech consultant specializing in | payments; my company primarily works with Stripe, sometimes | with Adyen/Worldpay/Xsolla. | | Like you said, payments orchestration is nothing new. What | differentiates you from any other middleman in the field? | | I'll give you one example as a test scenario: A current client | of mine is a small business incorporated in the US, doing | business in both the US and South Korea with $10/mo | subscriptions. They want to offer native South Korean payment | methods in SK such as KakaoPay and Samsung Pay. I've had to set | them up with Smart2pay (Nuvei) because, after months of | negotiations, Adyen wouldn't take a contract with them because | they're too small a fish to care about. In the US, they offer | Paypal and Stripe but their current gateway middleman (Uscreen) | takes an obscene cut and doesn't offer good subscription | management features to make up for it. | | Their current payment stack is inconsistent, hard to manage, | lacks lots of admin features and costs them more than it | should. If you can do something for them, I'll be super | impressed :) (Email in my profile!) | anta81 wrote: | Sounds great- emailing you :) | aladhubhai wrote: | We are Ali and Omair of Abhi (http://abhi.com.pk/). We are a | financial wellness platform in Pakistan, focusing on providing | early wage access to the salaried class. | | Most employees in Pakistan live paycheck to paycheck, not having | savings for emergencies or random bills. Many pay their bills | late, as payroll disbursement often does not coincide with bill | cycles, incurring hefty payment fees. Fewer than 20% of the | population have access to formal credit; banks are stringent in | their underwriting and have not been focused on consumer lending | due to high returns on treasury investments. In a population of | 220M, consumer finance products have a total value of less than | $3.5B. Meanwhile the total value of monthly payroll processed in | Pakistan is between $6B and $8B. Without access to credit, people | turn to friends and family, try to get advances from their | employer, or resort to loan sharks. | | The idea for Abhi came from first hand experience of constantly | being asked for money by friends and family and speaking to | companies on how often they have seen requests for salary | advances. We also have seen how it takes over 45 days to get a | loan from a bank or get approved for a credit card. My cofounder | Omair, who was working at Morgan Stanley, had also been studying | the early wage access model around the world and the uptake it | had in emerging markets. After running a small pilot with 400 | employees, we decided to work on a B2B2C model to provide | advances to consumers via their employers to reduce delinquency | risk. | | We partner with employers to offer financial well-being benefits | that improve retention, productivity and employee engagement. Our | mission is to help millions of people across Pakistan live | healthier, happier financial lives. We do this by offering: | access to their salary as it is earned; affordable advances; and | engaging financial education. In surveys we have found employees | using these funds for utility bills, home maintenance, fixing | their vehicles, medical expenses, and weddings. | | We provide instant access to earned wages to all employees of any | company that has signed on with us, without the need for any | documentation. We allow this through 4 touch points: a mobile | app, 2 way SMS, WhatsApp, and a web portal. The funds get sent to | the employee within a minute, to their existing payroll account | held in any bank or mobile wallet in Pakistan. We also provide | advances when needed, for which we charge a flat 2% transaction | fee. These are collected on the next payroll, eliminating late | fees and loan shark interest rates. | asukhwani wrote: | Congrats on the launch guys. This is a real need! | aladhubhai wrote: | Thanks | shayankh wrote: | congrats! and best of luck! | WasimBhai wrote: | Very happy to see a startup from Pakistan, here! Best of luck | to Abhi! | | However, how many employers have signed up with you? What kind | of salary ranges are you targeting? | aladhubhai wrote: | Thanks. We currently have access to an employee base of over | 200,000 from the MoUs we have signed. We are currently | piloting so will know shortly in what salary range the | product uptake is highest. However we feel that the product | will be most useful for those who are earning between PKR | 25000- PKR 100,000/-. | wizwit999 wrote: | How do you make money? Models I've seen here are all | essentially riba (interest). | | Have you looked into sharia compliance, I would say it's | necessary for your market. | aladhubhai wrote: | We charge a 2% transaction fee of the amount of advance | requested. Yes we are a Shariah compliant product. | rorykoehler wrote: | Using this model you can get better returns than payday loans | get without the predatory aspect. | shahryart76 wrote: | congrats and best of luck! really happy to see pakistani | startups getting in through yc. | | Couple of questions: | | Some amount of businesses in Pakistan are known to delay paying | out wages too. Do you intend to deal with this problem? | | It's hard to gather ground truth data in Pakistan. How did you | go about gathering/verifying data? | aladhubhai wrote: | Thanks. Yes we do intent to provide interim payroll financing | to companies who have delays in paying wages. However this is | based on us running a risk assessment of the companies who we | provide this service. | | We are working on a B2B2C model so we gather information from | the employer. Further we run a title fetch on the account | number provided by the employer to make sure that the account | number pertains to the employee whose data has been provided | by their employer. Leveraging the existing financial | infrastructure in Pakistan allows us to reduce the amount of | data gathering and verifications on the customers we service. | Felipe_Urzua wrote: | Hello HN! We are Antonio, Felipe, Joaquin and Francois, founders | of Chipax (https://www.chipax.com/). We are helping SMBs (Small | and Medium Businesses) in Latin America handle their finances. | Chipax is self-serve online software that works with real-time | data collection from the IRS and banks. We all know how painful | and time consuming it is to manage finances and keep payables and | receivables up to date. So we are shortening this gap with | technology. | | We got started in 2015 when our friend's business was about to go | bankrupt. He asked us for help. Antonio used spreadsheets to | figure what was really happening; their finances were a mess. | These spreadsheets did the work, but they quickly became really | hard to maintain and existing software solutions made the problem | even worse. | | We turned those spreadsheets into a web app to make it easier to | work with. We shared the web app with some friends and then we | realized this was a very common problem among SMBs, so we decided | to found Chipax. Right now, we have >1000 paying customers | between Chile and Mexico. | | We focus on cash flow, the heart of the SMB. We sync invoices and | bills, tax and bank records so you can reconcile and get AR and | AP reports accurately faster. We automatically categorize | invoices and bills to get simple yet powerful P&L reports to | track company or project numbers. We automate reporting on what's | most important: cash flow, income statement, debts payable, etc. | Our customers are not looking for complex solutions, robust AI | models or overly advanced technologies. They simply want to know | how their business is doing and have peace of mind to operate it. | | We are very excited to be at this point, we have been reading HN | for years. We'd love to speak to any of you that are curious | about what we're doing or if you have any ideas/challenges for | us! | jlhonora wrote: | Congrats folks! With that much data you'll be able to build a | great financial health profile of your customers. Are you | planning to offer loans? | | Viva Chipax! | Felipe_Urzua wrote: | Hi! Yes we are planning on it :) | jsmithfl wrote: | Very cool! | kkajla wrote: | We're Aditya and Karan, the co-founders of Warrant | (https://warrant.dev/). We build APIs and infrastructure to help | developers implement authorization and access control in their | apps. | | Implementing flexible authorization that grows with your | application is difficult. Many products only need authentication | early on but eventually require authorization; however, adding | complex authorization to a mature, high usage product is even | harder. We're building Warrant to better abstract the complexity | of authorization and reduce implementation cost and maintenance | drag for engineering teams. | | Warrant abstracts your authorization rules and access control | logic outside of your application so it isn't coupled to core | business logic. We adopted concepts from Google Zanzibar to make | Warrant flexible enough to support any access control model. | Authorization rules are easy to enforce in backend and frontend | code at runtime through simple API calls. Both developers and | non-technical users can modify access rules through our dashboard | to change application behavior without needing to change code. | | We're taking a service-driven approach to authorization. As | companies get bigger and build out multiple services, | authorization logic needs to be re-implemented in the new | services or some central service. Whether you're a small startup | with a monolith or a company with many microservices, we think | decoupling your authorization and having a dedicated | authorization service is the right approach. Check out our demo | app (https://github.com/warrant-dev/warrant-demo-app-ts) for an | end-to-end example of how to use Warrant. | samjs wrote: | (Full transparency: I'm CTO/cofounder of Oso, a series A | startup building an open source framework for authorization) | | Super interesting how many companies are building authorization | systems based on Zanzibar suddenly! This is a bit of a | shameless plug, but I just wrote a blog post earlier today | talking through how to build Zanzibar from scratch in ~150 | lines of code: https://news.ycombinator.com/item?id=28076549 | | Not many people talk about how Zanzibar requires you re- | architect your application around authorization when you really | don't need to do that at all. Any sufficiently powerful | authorization framework can handle the same flexibility. If not | more, since most Zanzibar implementations can't handle simple | attribute-based controls (e.g. anyone can read a document if | its public). Which means you'll end up implementing a bunch of | authorization logic in your app anyway. | | --- | | Edit to add: I realise in hindsight I got a bit too absorbed in | thinking about the Zanzibar part to say congrats on the launch! | It's awesome to see the space heating up, and love to see more | focus on the developer experience :) | kkajla wrote: | Thanks for the response! It is interesting to see the surge | in popularity of Zanzibar. Completely agree that Zanzibar | itself isn't too difficult to implement (especially since | Google published a paper on it). It does provide great | flexibility though. | | I don't agree with your point that it requires developers to | re-architect their systems or that it doesn't handle | attribute-based controls well. If anything, I think Zanzibar | actually helps developers enforce the best authz practices in | their system. This becomes increasingly helpful as an | application changes or grows in complexity. | | To be clear, Warrant isn't just a Zanzibar implementation. | We're building Authz as a service with devxp as the central | focus. | samjs wrote: | Yeah, to be clear I think the Zanzibar authorization model | is great! Super helpful to think about authorization logic | in terms of relationships. | | To give a simple example of an attribute-based control that | is tough with the service model: if you want to express | "anybody can read a document if it's public", then you need | to push that "public" field into the service. Every | attribute that you want to use for authorization becomes | something that you need to either move or synchronise into | the service. Or you leave that logic in the application. | wizwit999 wrote: | Great idea. I thought of making a startup area as well, we | called it AaaS (AuthZ as a Service) . | ignoramous wrote: | Take the plunge: https://www.field-guide.unusual.vc/field- | guide-enterprise/bu... | wizwit999 wrote: | Working on something else now, but that's a good article. | sk55 wrote: | Do you plan to create an SDK for Ruby apps any time soon? | kkajla wrote: | Yes, we plan to have a Ruby SDK soon! | ezekg wrote: | While I think this is a cool idea, the thought of hitting the | network via an API call at minimum once per request sounds ... | less than ideal. That's a lot of latency add just to check | authorization. And you go to all this effort to configure | authorization in Warrant per-user and per-resource, why not | just put it into your own tables? | | Edit: and I just saw the pricing... 1k API calls a month? I'd | quite literally hit that in minutes. :) | akajla wrote: | Thanks for the feedback! Latency/perf is definitely top of | mind. We're looking at different ways to improve it (caching, | sidecar integrations, private cloud deployments), especially | for large volume users. But we still believe that a service- | driven approach is the way to go. | | In terms of initial setup and configuration, I agree there's | room to improve and remove friction. We're building tools and | integrations that should just make this much easier. | | We're also iterating on price and do offer volume discounts. | So if that's an issue, reach out to us! (aditya@warrant.dev) | samjs wrote: | As a founder of a startup building an authorization product, | I can definitely say it's super appealing to build this as a | service! It makes for a an easier story around monetising it. | | When we were building Oso [1], we were optimising for the | best thing for developers, and reached the same conclusion as | you... (a) It doesn't make sense to rearchitect your app to | move all the data to a separate service, and (b) it's way | less complex to build it in the application. That's why we're | building Oso as an open source library instead. You get to | leave your application data in the application, and don't | need to worry about adding an external service to the | critical path. | | [1]: https://www.osohq.com/ | ezekg wrote: | Seriously -- this looks *awesome.* Oso's policies look | almost exactly like the Pundit policies in my business's | Rails app, which is awesome to see. | | How do you plan on monetizing, if you haven't already? | samjs wrote: | Thank you! Pundit is awesome, they did such a great job | with it and we drew a lot of inspiration from it. | | We're heavily focusing on adoption of the open source | product right now for helping developers with application | authorization. We do currently charge for things like | support + consulting, but in the future we're planning on | providing additional functionality through a service that | would be more on the operational/security side. | edgyquant wrote: | I think this is interesting but I'm missing something. To me at | least this doesn't sound simpler than just using oauth to | authenticate and then having a roles table etc on the backend | to authorize. What would you say is the killer feature that | would change my mind about this? | xmaayy wrote: | I think its a service that acts as your roles table. So your | service would query warrant with a user and an action and it | would return whether that's authorized? I'm also a bit | confused why someone wouldn't use something like Ory[0] at | any scale where modularizing this out was important. | | [0] https://github.com/ory | kkajla wrote: | That's correct, Warrant would act as your authorization | service, where you can store access rules for your system | and check against them at runtime to protect access to your | application. Roles are a common access control model, but | you can model much more complex use-cases like fine-grained | access control as well. | xmaayy wrote: | Sorry, w.r.t my second thought, how would this differ | from something like Ory Keto[0] or Oath Keeper[1]? | | [0] https://github.com/ory/keto | | [1] https://github.com/ory/oathkeeper | kkajla wrote: | Keto + Oathkeeper together seem to be similar to what | Warrant provides. One of our main focuses is providing | great developer experience. We're continuing to build out | the tooling around this, so stay tuned! | kkajla wrote: | Thanks for the question! A couple of things that we think are | killer features of Warrant: | | - The flexible access control modeling. Implementing a basic | RBAC scheme isn't too difficult with a couple extra database | tables, but going further than that (fine-grained access | control, inheriting access, etc.) is quite a bit of effort. | With Warrant, you can model anything from RBAC to fine- | grained access control and everything in between. | | - End-to-end SDK support. There are many authorization | libraries out there, but all of them seem to forget about the | frontend. Warrant provides SDKs for authorizing access to | your backend as well as a React SDK to make it easy to | show/hide pages and components in your React app. | brap wrote: | This is neat, and I've given this idea some thought in the | past. Glad to see it! | akajla wrote: | Thanks! | motohagiography wrote: | This is the right idea. Implementation is necessarily going to | evolve, but this is the right problem to be solving and doing | authz as a service is the right way to do it. I've hacked | around on a related concept (different implementation, guided | by UMA2, unique use cases, etc.) and it's one of those services | that is just necessary and will adapt to SaaS well. | | Will watch progress closely. Key business piece imo will be | getting libraries and plugins out for enterprise development | platforms, and possibly creating a private tenant concept. Can | absolutely see why this was included in the batch. | akajla wrote: | Thanks for the feedback! Libraries and integrations are | definitely on our list and we're also thinking about private | tenant/cloud deployments (although still early on that). | ucarion wrote: | What's the consistency model for operations against your API? | When my backend grants a user access to some resource, will all | subsequent permission checks immediately grant that access? | | If not, how are user signups supposed to work? If I create a | user and set up their permissions in Warrant, will my users' | first-time experience consist of a permission denied error? | kkajla wrote: | Updates to the API are immediately reflected in subsequent | access requests, so new users who sign up in your system | would immediately have the appropriate access rules | ignoramous wrote: | Congratulations on the launch, Aditya and Karan. | | Building SaaS from India (assuming that you eventually will) is | always going to be advantageous [0] given the comparatively | lower wages and access to a global client-base. Apart form | that, in what ways does _warrant_ differentiate itself from | authzed.io, another YC-backed startup? I see that both these | services are influenced by Zanzibar, but I am particularly | curious if DevX is _warrant_ 's focus? If so, what might be the | current competitors missing? | | Thanks. | | [0] Given the Indian SaaS ecosystem is up and running and there | does not seem to be dearth of talent, community | (https://archive.is/B5OHl) or capital | (https://archive.is/ZXvzL). | ignoramous wrote: | * https://authzed.com/ | jzelinskie wrote: | Hey! Thanks for the mention! | | Authzed is focused on delivering all of the capabilities of | Zanzibar (rewrites, consistency, scalability) in a consumable | form to everyone outside of Google. We've started with | Zanzibar and are iterating from there, rather than cherry- | picking particular concepts from the paper. | | You can checkout our post on "What is Zanzibar" to learn why | you'd want the whole package: https://authzed.com/blog/what- | is-zanzibar/ | | Congrats to Warrant! There's plenty of room for innovation in | the developer UX for permissions, especially with frontend | code. | akajla wrote: | Thanks! Although I'm not sure I fully understand your first | point. Are you asking if we specifically plan to build/hire | in India in the future (we're based in the US) or are you | saying that in general, building SaaS in India is | advantageous? | | And yes, devxp is one of our main focus areas. After dealing | with authz at prev small and big companies, we're building | the components/infra/plugins we believe will save app | developers time across their stack. And in terms of Zanzibar, | like others, we think it's a very flexible approach to | modeling permissions and access control, so we're basing | parts of our implementation on it. | ignoramous wrote: | Thanks for the reply. | | > _...we 're building the components/infra/plugins we | believe will save app developers time across their stack._ | | I ask because I have been keenly following authzed's | progress, after walking away particularily impressed with | their pricing (which is 1/10th of _warrant_ 's?). | | > _Are you asking if we specifically plan to build /hire in | India in the future (we're based in the US)_ | | I am postulating that _warrant_ 'd have a leg up on | competition because I presume its founders would be more | receiptable to building/hiring in India... | mritchie712 wrote: | @dang - I like this title structure better (instead of listing | the companies in the title) | Operyl wrote: | @dang, I very much agree. I think there needs to be less | companies per batch though. | [deleted] ___________________________________________________________________ (page generated 2021-08-05 23:00 UTC)