[HN Gopher] Launch YC S21: Meet the Batch, Thread #5
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       Launch YC S21: Meet the Batch, Thread #5
        
       Here's the fifth "Meet the Batch" thread for YC's S21 batch. The
       previous thread was https://news.ycombinator.com/item?id=28073548,
       and if you're wondering what it's all about, the description is at
       https://news.ycombinator.com/item?id=27877280.  There are 7
       startups in this thread. The initial order is random:  Launch HN:
       Clarity (YC S21) - Run your distributed team with a single weekly
       doc - https://news.ycombinator.com/item?id=28128962  Launch HN:
       Mentorcam (YC S21) - Get advice from public figures -
       https://news.ycombinator.com/item?id=28128958  Launch HN: Sirka (YC
       S21) - Tackling obesity in Southeast Asia -
       https://news.ycombinator.com/item?id=28128964  Launch HN: Echoes HQ
       (YC S21) - Measure the effectiveness of engineering organizations -
       https://news.ycombinator.com/item?id=28128961  Launch HN: PayHippo
       (YC S21) - Loans to small businesses in Nigeria -
       https://news.ycombinator.com/item?id=28130022  Launch HN:
       ContraForce (YC S21) - All-in-one cybersecurity platform -
       https://news.ycombinator.com/item?id=28128959  Launch HN: Palenca
       (YC S21) - Payroll API for Latin America -
       https://news.ycombinator.com/item?id=28128960
        
       Author : dang
       Score  : 92 points
       Date   : 2021-08-10 14:01 UTC (8 hours ago)
        
       | billclerico wrote:
       | The encouraging comments on these threads are reminiscent of old
       | Launch HN at its best. Great idea, dang.
        
         | TechBro8615 wrote:
         | It's such a horrible idea. This is what you get for giving 7%
         | of your company to YC these days - not even your own thread.
         | 
         | A Show HN is free and you don't even need to write twenty
         | paragraphs about how you noticed an opportunity to disrupt the
         | market after spending your career in back office sales for
         | insurance claims for dogs.
        
       | tuxguy wrote:
       | Not trying to be mean, but the poor english in your post,
       | immediately turned me off.
        
         | intev wrote:
         | > Not trying to be mean, but the poor english in your post,
         | immediately turned me off.
         | 
         | What a terrible comment. It's people like you who discourage
         | people from sharing and undermine the confidence of non English
         | speakers on their journey to becoming better. Also prefacing
         | anything with "not trying to be mean" usually means that's
         | exactly what you are trying to do. Looking at their site,
         | clearly English speakers aren't even their target customers, so
         | his English really isn't even an issue. I'd also like to point
         | out your sentence has poor grammar. "dangling phrase". Look it
         | up. Immediately turned me off.
         | 
         | Not trying to be mean, but I hope you stop commenting on posts.
        
           | dang wrote:
           | Please don't respond to a bad comment by breaking the site
           | guidelines yourself. Personal attacks are particularly
           | gratuitous and not allowed here.
           | 
           | " _Don 't feed egregious comments by replying; flag them
           | instead._"
           | 
           | https://news.ycombinator.com/newsguidelines.html
        
         | dang wrote:
         | Please don't be an asshole on HN. This is an international
         | community with millions of non-native English speakers. The
         | astonishing thing, on the whole, is that their English is as
         | _good_ as it is. We should be welcoming them, not posting
         | putdowns.
         | 
         | If you'd like to help someone with their English, that's fine,
         | but then the burden on you is to make sure that the context is
         | appropriate and that your "help" isn't going to come across as
         | an insult. "Not trying to be mean" doesn't cut it, and in fact
         | often signifies the opposite.
         | 
         | We detached this subthread from
         | https://news.ycombinator.com/item?id=28128964.
         | 
         | https://news.ycombinator.com/newsguidelines.html
        
         | [deleted]
        
       | runelohrhauge wrote:
       | Hey HN community! We are Ben and Rune, founders of Mentorcam
       | (https://mentor.cam/), a marketplace where people can access
       | public figures and high-profile individuals for personalized 1:1
       | advice. These types of individuals tend to be difficult to access
       | and usually don't make themselves available for advice to people
       | they don't know, but often get bombarded with inbound requests.
       | By letting them set their own price to answer questions privately
       | via short, asynchronous video messages on our app, we make it
       | feasible to offer individually tailored advice without having to
       | schedule anything.
       | 
       | For example, one of our mentors is Chris Yeh, a VC and the co-
       | author of Blitzscaling. He uses Mentorcam to give fundraising
       | advice, feedback on pitches, input on GTM strategy, etc. to
       | people that wouldn't have access to him otherwise.
       | 
       | Users have told us that they've had the most impactful
       | "conversation" of the their life on Mentorcam and that they've
       | found the inspiration to fight through difficult phases of their
       | life through their interaction with their mentor. Our customers
       | have used Mentorcam to do things like get fundraising advice,
       | decide on where to go to college, transition careers, and find a
       | girlfriend. The latter surprised us, but demand for dating advice
       | has turned out to be high, even though it's not what we're
       | focused on.
       | 
       | Happy to answer questions and read comments!
        
         | reilly3000 wrote:
         | Great idea! I think it would be a neat UX if mentors could have
         | a drop-in (iframe) widget they could put in their contact page,
         | link tree, or other common contact points. "Looking for
         | advice?" That would make it easy to funnel those types of
         | requests into paying customers, but perhaps more importantly
         | cut down on their volume of inbound requests. I see you already
         | have a decent stable of mentors- how have you recruited them so
         | far and how do you plan to expand the network?
        
           | runelohrhauge wrote:
           | Thank you! The widget definitely makes sense--right now, we
           | give each mentor a unique link that directs to their profile
           | page on a browser, which we encourage them to share in social
           | media profile bios etc. The early mentors all came in through
           | our own outreach. Now we are getting about 50% from referrals
           | and inbound requests.
        
         | wizwit999 wrote:
         | You mentioned interest in dating advice is high but I would be
         | wary on how to approach that, it could 'cheapen' the feel of
         | your platform (it was a slight turnoff for me).
         | 
         | Good luck.
        
           | runelohrhauge wrote:
           | Thanks for the feedback. Our observation has been that people
           | primarily seek out mentorship to help them make decisions and
           | offer guidance on topics that affect them on a personal
           | level. We have kept the categories where we see users coming
           | back frequently and dating seems to do that because the
           | advice tends to be personal by nature. I hear you that it is
           | very different that career type of advice, though. Appreciate
           | the input.
        
         | danpalmer wrote:
         | What's the expectation about the depth of question and
         | response?
         | 
         | Given the example of the feedback on a pitch, would the mentor
         | be expected to watch a 10 minute pitch in full?
         | 
         | If I were looking for feedback on a 10 minute pitch, I think
         | the most valuable feedback would be in the form of a 15-30
         | minute discussion with the person so that you can clarify, dig,
         | and get to the necessary depth.
         | 
         | What sort of reply length are you considering? For the prices
         | I'm guessing this is closer to a 30s-5min Cameo video?
        
           | runelohrhauge wrote:
           | These are great questions. In the fundraising example, the
           | mentor wouldn't watch the pitch in full, but instead answer
           | specific questions around a pitch, for example what valuation
           | cap to set, KPIs to highlight, when to raise and from whom
           | etc. The typical interaction goes beyond just one question
           | and answer. The duration of each response is capped at 3
           | minutes but a mentor can respond with multiple recorded
           | messages. The biggest reason we haven't started offering live
           | calls yet is because of scheduling challenges; that said the
           | asynchronous format is just a start and we are thinking about
           | other formats and features for future releases.
        
             | danpalmer wrote:
             | Glad you're thinking about all of this. I personally can't
             | imagine getting a useful response in 3 minutes to a one
             | sentence question. I suspect it's either going to be
             | generic advice not tailored to me, or an answer that I
             | could have just looked up.
             | 
             | That said, connecting these sorts of mentors for longer
             | form feedback/input, or perhaps customised talks for
             | companies, that could be really impactful and you'll have a
             | good platform on which to build those.
        
         | dvdsgl wrote:
         | Congrats on the HN launch, Rune!
        
           | runelohrhauge wrote:
           | Thanks Dave! :)
        
       | stangolubchik wrote:
       | Hey HN! We are Stan and Ricky from ContraForce
       | (https://www.contraforce.com). ContraForce is a cybersecurity
       | platform that simplifies the integration of your security tools,
       | security analytics, and incident response workflow in one place.
       | How Rippling made HR a simple one stop shop for your HR needs, we
       | are aiming to do the same for IT and security teams.
       | 
       | The current problem in the cybersecurity industry is that there
       | are too many solutions that don't work cohesively with each other
       | to share security alert information. This causes months of
       | implementation time, and to effectively to understand how to
       | detect threats requires knowledge of specific query languages.
       | It's why the cybersecurity consulting and service market will
       | reach over $72B globally this year. It currently takes on average
       | 280 days for a breach to be contained and a company to be brought
       | back to a normal healthy state. Our platform looks to reduce the
       | need of security engineering, and other expense security experts
       | in order to help companies reduce alert noise by 90% and reduce
       | the time to remediate to minutes.
       | 
       | We have over 20 years of experience in the cybersecurity space.
       | Working with thousands of customers, we saw they struggled with
       | successful implementation consistently and lacked effective
       | measures to detect most threats and to pivot to stopping the
       | spread of an attack in their environments quickly. We are on a
       | mission to democratize security operations for any size company,
       | and we believe we can up-level even IT operators to become
       | skilled security talent. We look forward to your feedback!
        
         | tomashertus wrote:
         | Congratulations on the launch.
         | 
         | How this is different from similar solutions - XSOAR from Palo
         | Alto Networks, Securonix SOAR or Splunk Phantom?
         | 
         | Why should a vendor to choose you over existing and trusted
         | security service provider?
        
           | stangolubchik wrote:
           | Thank you!
           | 
           | In regards to the vendor solutions you mentioned. While those
           | are all strong solutions as a stand alone product, they must
           | be bought separately and integrated together to gain the
           | maximum value out of end to end threat detection and
           | response.
           | 
           | Splunk as a standalone analytics problem still requires
           | engineering talent to increase the efficacy of detection of
           | malicious activity, and then you have to purchase Phantom
           | (SOAR) separately at an expensive cost to benefit from
           | automated incident remediation workflows. This leads to
           | lengthy implementation cycles, and post sales management that
           | can rival the license cost itself. Also there is the
           | component of human error when it comes to creating the
           | detection logic and response logic necessary with consultants
           | doing the work on the behalf of the customer.
           | 
           | We actually have MSPs and MSSPs leveraging our platform to
           | deliver security services for their customers. We take the
           | Managed Security Service component off of their plate, and
           | they hire only security analyst to drive their monitoring and
           | response as a service. Some customers will want a full suite
           | of services that could be out of our scope, but if a customer
           | is looking to gain insights and a simple to operate security
           | operations platform then ContraForce would be a great fit!
           | Lastly, the cost typically associated per User/month for
           | MSSPs are quite expensive. This makes it a costly check-box
           | for many companies and they have to hope that the MSSP has
           | amazing engineering talent to not miss malicious activity in
           | their environment.
        
           | sjg007 wrote:
           | There's always room for one more and perhaps another existing
           | security vendor will buy them to complete their enterprise
           | offering etc...
        
         | overboard2 wrote:
         | >We are on a mission to democratize security operations for any
         | size company
         | 
         | What does this mean?
        
           | ignoramous wrote:
           | They are Cloudflare to your Akamai. S3 to your GFS.
           | Instagram/TikTok/YouTube to your media production houses.
           | 
           | Blue ocean to your red.
           | https://en.wikipedia.org/wiki/Blue_Ocean_Strategy
        
             | stangolubchik wrote:
             | This is a good way to look at it. From our perspective, we
             | are at a tipping point in the cybersecurity industry were
             | AI/ML is becoming the core strategy of many businesses.
             | Also services providers and enterprise companies can only
             | afford a full SOC in house. Some of the most expensive
             | areas of a SOC include engineering, data scientist, and
             | architectures. There are analyst in that equation, but we
             | believe we can up-level IT operators to bridge the skillset
             | gap in security.
             | 
             | We believe our solution can bring these components together
             | into one single platform, so even a small business can
             | utilize security operations even on a a smaller budget.
        
         | samstave wrote:
         | This looks really nice. Would like to see how you grow, I have
         | some questions for you, what would be best way to contact you?
        
           | stangolubchik wrote:
           | Thank you! We would be happy to answer any questions you
           | have. Please send an email to info@contraforce.com an we will
           | be happy to help.
        
         | mwcampbell wrote:
         | I'd like to know more about your target user base. For example,
         | would your product be a good fit for a small, bootstrapped SaaS
         | provider?
        
           | stangolubchik wrote:
           | Yes! It would be a great fit. We understand that small
           | companies are strapped the most for resources. With that in
           | mind, we wanted to ensure we could provide day zero security
           | for those who are just getting started.
           | 
           | I would be happy to chat further. We do provide a trial and
           | can get any small business started.
        
       | pierre62360 wrote:
       | Hey HN, we are Pierre, Jose Carlos and Antoine, co-founders of
       | Palenca (https://www.palenca.com/). We make it easy for companies
       | in LatAm to verify employment data and identity, enabling them to
       | run background checks and provide financial services.
       | 
       | In emerging markets it's extremely hard to validate income,
       | identity and behavior as most of the worker's data is fragmented
       | and inaccessible. As a consequence, countries like Mexico
       | encounter poor credit penetration (20%) and high levels of fraud
       | (2x the global level). Moreover, 80% of the transactions in LatAm
       | are in cash. As soon as workers are paid, they are withdrawing
       | all the money out of the ATM to spend it in cash. This means the
       | vast majority of financial and employee information can not be
       | accessed through the bank accounts.
       | 
       | We were previously building a lending company and had a hard time
       | validating earnings and behavior that we needed to underwrite
       | credit. We tried to do it first with bank accounts, but the
       | information we were getting was either incomplete or inexistent.
       | To solve that we built integrations with other platforms. Later
       | we realized that the infrastructure we built to get access to the
       | data was way more valuable than the lending business we had
       | before.
       | 
       | We integrate directly with payroll systems to provide access to
       | any worker account via our API. We already cover 90% of the Gig
       | Economy in LatAm (e.g: Uber, Rappi, Didi). We are currently
       | expanding to other payroll systems (e.g: Starbucks, Walmart). We
       | are providing 4 types of information: Personal Information (e.g.
       | Full Name, Tax ID, Photo), Profile (e.g. Rating, Acceptance Rate,
       | Lifetime Trips), Earnings and Events (e.g: Trips, Delivery)
       | 
       | Our product works the same way as open banking. The end-user
       | provides his credentials and his consent. We get his data on his
       | behalf, and we pass it on to the company that is providing the
       | service (e.g: Lending, Insurance, Recruitment). Right now, our
       | main use cases are lending (cars, motorcycle, unsecured loans),
       | direct deposit switch (change the account in which the users
       | receive their money) background checks (validating quickly the
       | data of a Uber Driver for a new marketplace, checking that
       | they're not fraudulent, already experienced) and insurance (pay
       | per km, check if the driver was taking a trip when an accident
       | occurs).
       | 
       | You can check out the demo here: https://www.palenca.com/demo
        
         | abraae wrote:
         | If I understand this correctly, your clients are people like
         | lenders (e.g someone who lends money to Uber drivers who want
         | to buy a car) who need assurances about the their customer's
         | status, e.g whether they truly were an Uber driver for the last
         | 2 years.
         | 
         | So with your system the driver will supply you with their Uber
         | credentials, and you will log into Ubers system on their
         | behalf, extract key information such as the number of rides
         | they have done, and pass that info back to your client. Like
         | open banking as you say.
         | 
         | I hope I have that right, I initially thought that an API for
         | payroll meant that you offered a service that paid people and
         | handled taxes in Latin America. (Just my worldview since we are
         | in the HR business). However I now understand that you are in
         | fact an API to extract data from any number of payroll systems.
         | 
         | Just thought I would share that with you as I found it
         | initially confusing, but that's probably on me, and your
         | messaging may well be perfectly on target.
         | 
         | Good luck going forward and I hope for your success.
        
           | pierre62360 wrote:
           | You are perfectly right, your description is perfectly on
           | point, even though our description confused you at first.
           | 
           | To be honest, I'm not too much a fan of Payroll API too, but
           | it seems it is the term that is now coined in the US for what
           | we are doing (see that article from a16z:
           | https://a16z.com/2020/10/20/payroll-apis/)
           | 
           | If you happen to have an another idea about a very quick way
           | to describe what we are doing (less than 10 words), that
           | would be great !
        
             | abraae wrote:
             | That is an interesting article indeed. I see that after the
             | headline, they immediately revert to talking about
             | "payroll-connected APIs". They use this phrase 3 or 4
             | times, then they switch back to "payroll APIs" towards the
             | end.
             | 
             | All in all I don't know that "payroll-connected API" is any
             | better for you - quite a mouthful and sounds way more
             | techy.
             | 
             | Personally I would like "Payroll verification API" but
             | maybe that's just because we're having this discussion and
             | that fancy will disappear like dust in the wind by the end
             | of the day. It might also preclude you from getting into
             | some of the juicier areas that a16z are talking about (i.e.
             | things that are > just verifiying data), but of course you
             | can always change your tagline :)
             | 
             | FYI this area is of interest as we briefly explored
             | automating some nasty govt systems using selenium or
             | similar (aka RPA). We would run the robot in a VM that was
             | torn down at the end of every session for security. We
             | presented the UI to the user via guacamole - then once they
             | had entered their credentials, the robot took over.
             | Interesting but not the path we took in the end.
        
         | indiantinker wrote:
         | Enhorabuena !! Hopefully, this makes this makes gig economy
         | more equitable for the gig workers.
        
           | pierre62360 wrote:
           | Thank you !
        
       | icecrime wrote:
       | Hi HN! I'm Arnaud, founder of Echoes HQ (https://echoeshq.com).
       | We build dashboards on the activity of engineering teams,
       | focusing on the value of engineering work.
       | 
       | I'm passionate about developer empowerment and building
       | engineering organizations. This is what got me into engineering
       | management in the first place, and why I later joined Docker to
       | lead the core team. Throughout my career I've come to realize
       | that organizations are often held back not by a lack of developer
       | productivity or talent, but by the lack of proper context to
       | achieving good results (a theme commonly discussed here in
       | comments).
       | 
       | To help companies solve this, we surface _why_ engineers are
       | doing what they do in the simplest way we could think of. You
       | define within Echoes what you're investing efforts into (e.g.,
       | the categories of work, ongoing initiatives, or OKRs relevant to
       | your organization), which Echoes publishes across all of your
       | GitHub or GitLab repositories as labels. Applying these labels on
       | pull requests is all it takes to surface how teams are truly
       | allocating their efforts over time. You can later connect intents
       | to external measurements, showing you whether efforts are
       | actually making a difference.
       | 
       | Engineering managers can use this data to inform decisions on
       | priorities, confront the plans to the reality, and communicate on
       | the activity to their CEO / bosses / business partners with the
       | right level of detail. One of the first use case we're using to
       | illustrate what Echoes can do is the very common challenge of
       | balancing the amount of efforts that should go into features
       | versus technical work (https://www.echoeshq.com/recipes/managing-
       | technical-debt).
       | 
       | If you'd like to learn more: we have a two-minute demo video
       | (https://youtu.be/3ZRGdZq7v24), or I'd be happy to discuss and
       | run you through a live demo (https://calendly.com/arnaudp/echoes-
       | demo). We look forward to hearing your feedback and answering
       | your questions!
        
         | Gabriel_h wrote:
         | This is such an important problem and a really interesting
         | approach.
        
           | icecrime wrote:
           | Thank you! It is important: there's so much potential wasted
           | in suboptimal organizations, and no amount of engineering
           | productivity can compensate for that.
        
         | rgbrgb wrote:
         | Love the approach of keeping the planning very close to the
         | execution. It's very similar to what we did at Open Listings
         | (though the labeling system was maybe a little more complex and
         | applied to both PRs and Issues).
         | 
         | Anything you can share about a grand vision here? In 5 years is
         | Echoes a tool for product managers (OKR alignment), engineering
         | managers (IC performance management), a replacement for one of
         | those functions?
        
         | bignis wrote:
         | I can see this being very useful for the managers, if the
         | engineers reliably add the labels. In your experience, how do
         | you overcome the problem of "laziness" where the engineers skip
         | over the labeling step?
        
           | icecrime wrote:
           | Great question :) There are several answers to it.
           | 
           | 1. We integrate with the GitHub Checks API and surface
           | missing labels as a failure (similar to failed tests), which
           | acts as a reminder to add the labels. GitLab doesn't have an
           | equivalent to our knowledge, but we have a Docker image and a
           | snippet of yml you can include as a build stage for a similar
           | result.
           | 
           | 2. We had customers ask for a JIRA integration which we are
           | about to ship that can help with that. It creates a custom
           | field on your JIRA instance which gets populated with your
           | configured intents, just like GitHub labels. GitHub pull
           | requests which reference a JIRA issue will automatically
           | inherit its labels, meaning that if the intent was expressed
           | at planning time, then there's no additional work to do for
           | these.
           | 
           | 3. When discussing with organizations who request that every
           | pull request be linked to a ticket for the sake of reporting,
           | it's a no brainer: would you rather file a ticket for every
           | commit or add a label?
           | 
           | 4. Remaining untagged pull requests can be examined and
           | labeled directly from the product itself (making it easy to
           | erase the pesky leftovers).
           | 
           | Finally, the product is indeed targeted at managers at this
           | time, but we have plans to make it more directly useful for
           | the engineers too.
        
         | MattyMatt wrote:
         | This is really great! Thank you
        
           | icecrime wrote:
           | Thank you Matt!
        
         | nickstinemates wrote:
         | Very cool take on an age old problem - productivity
         | measurement/context for developers.
         | 
         | Signed up for a demo - looking forward to it.
        
           | icecrime wrote:
           | Thank you Nick! Age old problem indeed, which is why we
           | believe that trying something different is way overdue :-)
        
         | jjtang1 wrote:
         | This is quite interesting, I didn't think of this type of
         | approach. When I was at Instacart I could have seen this being
         | really useful. I always had IC eng ask me "why does my work
         | matter".
        
           | icecrime wrote:
           | Thank you JJ! Indeed, most engineers care about their impact
           | and how their work contribute to the big picture.
           | Unfortunately, the incentives structure in many companies in
           | not designed to encourage that. That's why we're trying to
           | create this missing link between engineering work and
           | business results.
        
         | wdanilo wrote:
         | Congratulations, Arnaud! I really like the idea of your tool. I
         | was using many tools to track dev productivity in the past -
         | with all kind of charts and plots. Somehow, I never got answer
         | to the question "what do we really spend time on? Is this
         | mostly bug fixing, delivering new features, and how does it
         | affect our KPIs?". I like that Echoes focuses exactly on that.
         | 
         | I've got one question - would it be possible in the future to
         | generate some kind of alerts for the managers when for example
         | the technological debt is growing above some threshold?
        
           | icecrime wrote:
           | Thank you! We do get asked about alerts, both on metrics (as
           | in your example) and on allocation (for example when the
           | activity is significantly and durably diverging from the
           | current expectations).
           | 
           | We haven't started work on this but it's very likely to
           | happen at some point indeed.
        
         | hpagey wrote:
         | How is this different from Jira Epics ? You can always run a
         | report in jira to figure this out?
        
           | icecrime wrote:
           | You are correct that you could achieve similar activity
           | reports with JIRA epics but it requires a level of rigor and
           | homogeneity that I believe is hard to achieve in practice.
           | 
           | 1. JIRA most often captures what we _plan_ to do rather than
           | what we _actually_ do. You cannot build exhaustive activity
           | reports from JIRA unless you request all contributions to be
           | linked to issues. This is especially true for technical work
           | which tends to not be tracked and become invisible.
           | 
           | 2. Most sizable organizations have an inherent diversity of
           | processes and tools across teams which makes producing
           | consolidated dashboards extremely hard (e.g., one team using
           | JIRA, a second using Linear, and a third using GitHub
           | issues).
           | 
           | For these reasons, our approach is to capture work where it
           | happens rather than where it is described, and to use a
           | central definition of intents as the ontology. Finally,
           | capturing efforts is only one part of the equation: we allow
           | you to associate intents with metrics to evaluate impact.
        
         | danpalmer wrote:
         | Hi Arnaud. Looking good! Looking at the pricing I don't think
         | it would work for us. While we have 10 engineers, we have many
         | more people who commit very irregularly. Some months we'd
         | certainly go over the "active contributor" limit, but we
         | wouldn't be getting any value out of tracking those additional
         | contributions. Do you have an allow-list of contributors?
        
           | icecrime wrote:
           | Thank you, and yes! We only account for contributors who are
           | dispatched into teams within Echoes configuration. This is
           | also meant for open source projects who don't want to track
           | contributions from the community, or for very large
           | organizations who want to ramp-up progressively on the
           | product.
        
             | danpalmer wrote:
             | Amazing! Nice one thinking of that.
        
         | geekjock wrote:
         | How do you handle PRs that are for release trains/branches?
        
           | icecrime wrote:
           | We don't filter on branches, so any merged work counts.
           | 
           | By default all pull requests are considered equally weighted,
           | but there's a set of labels that allow you to optionally
           | influence that weighting (using basic XS to XL t-shirt
           | sizing), so you could already tag it XS and have it count for
           | very little. We actually had that question from a user
           | yesterday, and we might add a way to ignore a pull request
           | entirely (i.e., give it a weight of 0).
        
       | richiebonilla wrote:
       | Hey HN! We're Richie and Eni, the founders of Clarity
       | (https://clarity.so/).
       | 
       | Clarity is a SaaS product for distributed teams to track tasks,
       | plan projects, and build long-term knowledge in one place.
       | Instead of consulting multiple tools or maintaining a bespoke
       | system, teams have a single weekly doc that pulls together their
       | projects, tasks, and notes.
       | 
       | In order to function well, teams must maintain a shared mental
       | model of their work. This is especially difficult for distributed
       | teams because we don't have a physical space to reinforce
       | context. To solve this, the Weekly is your team's front page
       | throughout the week.
       | 
       | We've both been working remotely since 2014 and we met on a
       | mutual client project in 2018. Clarity started as a side project
       | to help us run our client work. Our clients were happy, but we
       | were running it all manually behind the scenes. Last year we
       | dropped everything to turn that system into a self-serve SaaS
       | product.
       | 
       | What's unique about our approach is the combination of real-time
       | collaboration, a knowledge graph, and a formal project management
       | feature set. With a knowledge graph, teams can capture & retrieve
       | information quickly without the friction & fragility of folder
       | organization. Clarity's project management functionality can
       | leverage the graph to centralize tasks and surface what's
       | important to your work. This creates a high-context workspace
       | without the maintenance overhead.
       | 
       | Distributed work is only becoming more popular. We believe the
       | next decade of the Internet will be more collaborative than the
       | last. As a result, we'll need tools built specifically for
       | collaborative Internet squads to assemble around a project or a
       | cause. We're building the spaces on the Internet where that
       | happens.
       | 
       | Check out our demo video: https://youtu.be/PDKgvD5BEgE.
        
         | version_five wrote:
         | I'm interested in this. I'm curious if you have any comments or
         | thoughts on how a team would react it I just show up one day
         | and say "hey guys, we're going to start using Clarity now". It
         | may sound silly but I don't want to SaaS startup fatigue my
         | team and as we are already trying another product (in an
         | unrelated space) I'm curious about best practices for getting a
         | team on board.
         | 
         | Also curious about pricing, and if you have any ancillary
         | business model I should know about, like selling or otherwise
         | using data or some other derived metrics based on user's
         | activity.
        
           | richiebonilla wrote:
           | Not silly at all, it's an important consideration. The
           | following is based on what we've seen work well.
           | 
           | The first place I'd start is by outlining your team's week in
           | the Weekly. I'd finish any ongoing projects in their current
           | tools and link to those other tools from the Weekly. This way
           | those projects aren't disrupted, but you've now gained a
           | central hub for your team.
           | 
           | As you start new projects, you can create a project doc in
           | Clarity for each of them. Eventually the existing projects
           | will be finished, or you can migrate what's left.
           | 
           | Next, I would start to conduct meeting notes in Clarity
           | because any action items that come out of those meetings can
           | be delegated and managed alongside your projects and their
           | tasks.
           | 
           | Finally, you can start posting articles, ideas, research, and
           | customer feedback in the shared notes feed in Clarity (rather
           | than posting them in Slack/chat). This way chat is less
           | distracting, and you can resurface those notes later by using
           | tags. The notes feed gives everyone a chronological feed of
           | notes shared by the team, without the distraction of chat.
           | 
           | Rather than conducting a huge migration from your current
           | tools to Clarity, I find it's less overwhelming if you bring
           | information over as it's relevant to your work. Not only is
           | this less up front work, it also starts your knowledge graph
           | off with a useful foundation.
           | 
           | Happy to elaborate further and answer any scenario-specific
           | questions.
           | 
           | As for pricing, we are rolling that out this week. All
           | Clarity bases are free to use for an unlimited period of time
           | and with unlimited members. Each base has 1,000 free blocks
           | per month [1], and can have up to 100 active tasks [2].
           | 
           | When you exceed either of these usage limits, you'll have the
           | option to upgrade your base to a Pro subscription that is
           | billed per member per month.
           | 
           | This is our only business model. We do not sell your data or
           | any metrics derived from user activity. Privacy is our top
           | priority.
           | 
           | [1] - A block is a unit of content (e.g. a paragraph of text,
           | an image, a video embed, a checklist item). All documents in
           | Clarity are composed of blocks. The 1,000 block limit resets
           | at the start of each calendar month.
           | 
           | [2] - Tasks created, but not marked done, are considered
           | active.
        
         | dmode wrote:
         | Just checked out the demo video. Feel like I can accomplish
         | most of these by just using Google docs. Is there enough of a
         | difference to take the the leap from using a free docs software
         | to a SaaS product
        
           | richiebonilla wrote:
           | Funny enough, our early prototypes were done using Google
           | Docs. There are features in Clarity that were impossible to
           | simulate there, which is what drove us to build custom
           | software in the first place.
           | 
           | The two most obvious are: 1) declaring tasks across documents
           | and visualizing them in a single task database to create
           | filtered views of work 2) interconnecting docs by topics and
           | keywords so that you can navigate your knowledge base more
           | effectively
           | 
           | There's also a shared notes feed for async information
           | sharing, nested projects, in-app notifications, and other
           | features that fill in the whole picture. The outline block
           | structure also makes your information queryable beyond basic
           | string search, which enables new types of exploration through
           | your knowledge base, notes, and conversations.
           | 
           | I also wouldn't underestimate the power of a default home
           | screen. There's a lot of power in having an enforced front
           | page vs a doc the team must remember to check.
           | 
           | It's a cohesive set of functionality built to support
           | teamwork vs a generic collection of documents.
        
         | Invictus0 wrote:
         | Why would I use this instead of just creating a page in Notion?
         | I get that it's supposed to be some combo of Notion/Jira/Trello
         | but I don't really see the need for it. My manager uses OneNote
         | to guide meeting agendas and it works great.
        
           | richiebonilla wrote:
           | Great question. If you're looking at a single weekly doc,
           | then you could write it anywhere. However, if you're working
           | across multiple weeks, and you have a few projects in various
           | stages of development, then Clarity saves you a lot of time &
           | effort. Widgets summarize the work happening across your
           | base, and backlinks help you look back across Weeklys,
           | projects, notes, and conversations to resurface information
           | according to keywords.
           | 
           | The issue with tools like Notion is that you need to do
           | everything manually. The more powerful your system, the more
           | work you have to do. This leads to what the Notion community
           | refers to as "breakdowns"--where a workspace is overwhelming
           | and must be redesigned & refactored to be useful again.
        
         | sergiotapia wrote:
         | Heads up: your site is broken on Brave with shields up. Your
         | frontend code probably depends on some tracking stuff that
         | isn't being loaded with adblockers.
        
           | richiebonilla wrote:
           | Thanks for the heads up. Our app only uses Intercom and
           | Mixpanel. Are there any best practices for how to handle this
           | so that Brave users can use the app and keep their privacy
           | preferences intact?
        
           | strooltz wrote:
           | Came here to say the same thing. :/
        
         | svcrunch wrote:
         | Hi Richie. I watched your demo video. Good luck with Clarity!
         | 
         | I noticed you have a search feature, and I'm guessing it's
         | keyword based (Algolia/Elasticsearch)? If you searched for
         | "team is overworked", could it return the retrospective that
         | states "This lead our teammates to feel spread thin" (from the
         | demo video)?
         | 
         | I'm asking because semantic search can solve this problem. I
         | have a research background in this area, and I cofounded ZIR AI
         | (https://zir-ai.com/) to provide an easy-to-integrate semantic
         | search.
         | 
         | So, if better search is a priority, let's connect :-) I would
         | love to collaborate.
        
           | richiebonilla wrote:
           | Sweet, we should connect. My email is in my bio. Feel free to
           | ping.
        
         | jacob_rezi wrote:
         | First thought before sign up - cool, seems easy. I'll try.
         | 
         | Second thought post sign up - this is notion :(
        
           | richiebonilla wrote:
           | Third thought's the charm!
           | 
           | Have a look at our demo video, those workflows are not
           | possible in Notion :)
        
         | navd wrote:
         | This is interesting. Any way to post the documents to be read
         | publicly?
        
           | richiebonilla wrote:
           | Yep, you can make any document public & readonly. We plan to
           | add more options for public pages too.
        
         | pkiv wrote:
         | This is cool. I like the idea of using something separate than
         | Notion, because Notion tends to get too distracting.
         | 
         | Have you considered adding some operating templates for
         | startups? I imagine your user is signing up because they need
         | new process, and giving them some inspiration to play with may
         | accelerate onboarding. (I signed up hoping to get that template
         | you used in your demo video)
         | 
         | I'm not a fan of the superhuman interface, I've found that it
         | create a big learning curve for what is could be a simple
         | interface. At the same time I'm glad you guys drew inspiration
         | from Linear, they have some great design too. I feel like they
         | balance the hotkeys + clickable elements really well.
         | 
         | Slack integration is great. I think Loom would be big in my
         | workflow too.
         | 
         | Happy to do a user interview etc to help out. email is in my
         | profile.
        
           | richiebonilla wrote:
           | Totally agree with you about templates.
           | 
           | Definitely see what you're saying about the Superhuman-like
           | interface. We're still iterating there. We need to enable
           | pro-level usage without hindering accessibility to casual
           | users. We're continuing to simplify simplify simplify :)
           | 
           | We are currently testing an integration using the Loom SDK.
           | 
           | Will definitely take you up on the user interview. Thanks!
        
       | Rifanditto91 wrote:
       | Hey HN! We're Ditto and Dito, co-founder of Sirka
       | (http://sirka.io/). Sirka is a subscription-based mobile app that
       | helps customers lose weight by connecting them with dietitians.
       | Think Noom for Southeast Asia.
       | 
       | There are more than 150M people in Southeast Asia struggling with
       | overweight, obesity and diabetes. Sirka cuts through 'fads' and
       | low accountability by creating evidence-based plans supported by
       | daily communications with registered dietitians. Our customers
       | love using our product to get daily advice, reminders, and
       | encouragement through their diet journey and on average have 5%
       | weight loss after completing our program.
       | 
       | I have 5+ years of experience in Product and Growth for SEA
       | online consumer services, including Grab, and my co-founder Dito
       | previously worked as the strategy health insurance for Grab. We'd
       | love to speak to any of you that are curious about what we're
       | doing or if you have any ideas/ challenges for us.
        
         | langitbiru wrote:
         | As an Indonesian, it's nice to see an Indonesian startup
         | accepted in YC. You have a noble cause.
         | 
         | The challenge is probably in marketing. There is a positive
         | body movement. Any body should be accepted as they are. Any
         | body is beautiful. So when you try to market your app to obese
         | or overweight people, things can get awkward. So good luck!
         | 
         | I, myself, try to gain weight. So I'm not your target. :)
        
           | hyuuu wrote:
           | your username reminds me of indonesian version of patlabor
           | anime ending haha, good times after school anime :)
        
         | indiantinker wrote:
         | Great job guys! Congrats on the HN Launch. More power to you.
        
         | jadk157 wrote:
         | Indonesian here - always cool to see Indonesian startups in YC!
         | 
         | Ditto and Dito, what made you want to work in this space? Any
         | stories? (personal or from talking to users)
         | 
         | Also, what alternatives do people trying to lose weight in your
         | target market usually use?
        
       | PayHippo wrote:
       | We're Chioma, Uche, and Zach, cofounders at Payhippo. We give
       | loans to small businesses in Nigeria in less than 3 hours. Here's
       | our website: https://payhippo.ng
       | 
       | Most of these businesses are creditworthy, but traditional banks
       | and lenders often don't lend to them because there are no credit
       | scores and collateral requirements are too high. That's why we
       | assess businesses, build their Payhippo Scores, and provide
       | financing to them.
       | 
       | Speed is everything for these business owners that are buying
       | goods and need capital. For example, a supermarket may run out of
       | inventory and not have the cash on hand to buy new goods. With
       | PayHippo's instant financing, that supermarket has the liquidity
       | to buy inventory and make sure to retain the customer in their
       | store. We deliver loans 21x faster than the next faster
       | competitor. We slowed down our disbursement time from 3 hours to
       | 6-9 hours one day. Almost immediately we got emails from two
       | separate borrowers saying that they are disappointed at how long
       | it is taking. This was validation about how important it is for
       | us to be able to serving working capital needs on-demand.
       | 
       | Through our mobile-friendly web app, businesses can apply in just
       | a few minutes. After 10-20 minutes our system has automatically
       | verified and underwritten the business' loan. Once a human
       | double-checks this verification and underwriting, (1-2 hours wait
       | time) a business receives a loan offer. Once they click accept
       | then funds are automatically disbursed to their account.
       | 
       | Please ask us any questions or provide any comments!
        
         | Geekette wrote:
         | Congrats on launching. Is your customer base currently in
         | Nigeria or across Africa? Your intro here lists the former
         | while the website states the latter.
         | 
         | Also curious as to how you determine sufficient collateral for
         | borrowers and what tools you use to hedge against default: Do
         | you focus on lending to businesses with resellable capital
         | assets (equipment, inventory, etc), setup autopay/direct debit
         | as condition of loan, etc?
        
           | PayHippo wrote:
           | Thanks for the note. You're right there's an inconsistency -
           | we haven't figured out which to say so often flip back and
           | forth. Our customer base is in Nigeria but we know our
           | mission is broader.
           | 
           | Per collateral: Our lending is unsecured
        
             | Geekette wrote:
             | Consider a tagline that incorporates your vision and
             | current mission/status, e.g. "Lending to small African
             | businesses starting with Nigeria" or "Financing small
             | African businesses, one country at a time".
        
         | toomuchtodo wrote:
         | Do you plan to offer your underwriting and portfolio management
         | services to funds or other investment vehicles?
        
           | PayHippo wrote:
           | This could be really cool! No concrete plans but did you have
           | any examples of when you've seen this done well?
        
             | toomuchtodo wrote:
             | The canonical examples that would come to mind would be
             | https://prosper.com and https://lendingclub.com (each have
             | sections on their site for institutional investors). I've
             | participated in https://kiva.org as well, but their
             | microlending model leaves a lot to be desired.
             | 
             | By supporting such a model, you could enable more capital
             | to flow to creditworthy borrowers in your market than you'd
             | be able to aggregate as a single org.
        
               | PayHippo wrote:
               | Thanks! I'll take a look
        
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