[HN Gopher] DigitalOcean has the worst reviews I've ever seen
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       DigitalOcean has the worst reviews I've ever seen
        
       Author : zaczekadam
       Score  : 14 points
       Date   : 2021-08-18 22:47 UTC (13 minutes ago)
        
 (HTM) web link (www.trustpilot.com)
 (TXT) w3m dump (www.trustpilot.com)
        
       | valzam wrote:
       | For some reason most reviews on trustpilot are negative for
       | pretty much all companies I interact with. I think it's just
       | where people go to complain...
        
       | burlesona wrote:
       | Anyone with experience operating on DO want to comment on this?
       | They have great marketing and seem like they offer a nice
       | developer experience, but reviews like this are pretty bad...
        
         | orzig wrote:
         | I used them for small, basic stuff 10 years ago and liked it
         | fine. Not an exciting data point, but one for the pile.
        
       | hardwaresofton wrote:
       | This is funny because I absolute think DO is one of the top 2
       | "small" cloud infra providers and none of those reviews have
       | changed my mind, maybe I'm struck with a bit of "it wouldn't
       | happen to me" syndrome.
       | 
       | Does anyone have anything good to say about TrustPilot? How does
       | it's business model (and the incentives it produces) differ from
       | Yelp?
        
       | amiga-workbench wrote:
       | I imagine at least some of the bad reviews are there because DO
       | serve the absolute bottom end of the market and with that comes a
       | specific kind of difficult customer.
        
       | ricardobeat wrote:
       | I like this one:
       | 
       | > They lost thousands of dollars because they couldn't reset my
       | password without my dads Photo ID because I used his credit card
       | in the past (we got the same name I'll show you my ID I just
       | legally can't talk to my dad so I can't get that ID or billing
       | info)
       | 
       | Seems like most of them are.. kinda suspicious users.
        
       | MisterBiggs wrote:
       | Seems like there isn't really any substance to most of the
       | negative reviews. I've never used Trustpilot before but after
       | seeing this it doesn't look like something I would rely on.
        
       | Rd6n6 wrote:
       | I've had good experience with do for small projects. I have not
       | used it for anything major. There are of course horror stories
       | kicking around for every cloud provider, the medicine for each is
       | just some variant of "have backups outside of that cloud"
        
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       (page generated 2021-08-18 23:00 UTC)