[HN Gopher] ProtonMail removed "we do not keep any IP logs" from... ___________________________________________________________________ ProtonMail removed "we do not keep any IP logs" from its privacy policy Author : leephillips Score : 96 points Date : 2021-09-07 21:35 UTC (1 hours ago) (HTM) web link (arstechnica.com) (TXT) w3m dump (arstechnica.com) | ColinWright wrote: | Discussion: https://news.ycombinator.com/item?id=28443449 | Ms-J wrote: | What deceptive marketing. I never did trust this company | especially with reading the material on the forums. | mandliya wrote: | Very responsibly done! The issue was not that they had to share | the logs with law enforcement, the issue was that marketing | message was incorrect from them. This is a responsible step. | futureproofd wrote: | The fact that the messaging was there to begin with is the | issue. People assume tech companies are immune from the law | based on make believe claims that their ideals allow them to | circumvent it. | DoubleDerper wrote: | Consumers relied upon ProtonMail's prominent and concise | marketing claim. Consumers who signed up for the service are | now in jeopardy, perhaps facing real [legal] injury based on | reasonable expectation of not having their IP logged. | | The privacy-centric nature of this abuse is unlikely to result | in a class-action-type of response, but Caveat Emptor abuses | can be dealt with by the marketplace, too. | stingraycharles wrote: | What do you suggest they do to rectify the situation? | beaner wrote: | Pay damages. | Johnny555 wrote: | I don't think you can get damages for what might happen | in the future, only for real damages and probably only | this activist that had his IP disclosed can prove | damages. | | Probably the best you could hope for would be to get out | of a long term contract "I paid for a 2 year term based | on promises that weren't true" | | Otherwise, your best recourse to prevent your IP from | being disclosed in the future is to find a provider that | won't disclose it under any circumstances (probably not | possible), or hide your IP yourself. | ironmagma wrote: | Here are some ideas: Proactive compensation, an apology | letter, hosting an AMA live stream, and a postmortem on how | this misleading messaging made it out in the first place. | reginold wrote: | Love how you put this. Yes, marketing message was incorrect. | | Did they also fix the part about "no personal info to open an | account?". They require a phone number to register through Tor | >.< | [deleted] | goldforever wrote: | Dummy | great-potential wrote: | I deleted my proton account about a year ago when I saw that I | could not login from tor anymore, kudos to tutanota for allowing | to register/login without a cell phone it must be really | challenging ! | gralx wrote: | Just FYI for anyone having this issue, Tor 2.0 is deprecated | and has been hit or miss for roughly the past year. As long as | you're using their Tor 3.0 onion address you should have few | issues. | 10GBps wrote: | Now if VPN providers would do the same because they can be | compelled to log just like Proton was. | loudtieblahblah wrote: | yup - you can claim all day long you don't log IPs and you may | very well be telling the truth. | | but if you live somewhere that a court can compell you to log | IPs, then it's all rendered useless. | great-potential wrote: | So a VPN provieder has to check with the laws of all the | countries in the world to be able to function ? does'nt make | sense you cant create logs if you don't log anything .. | loudtieblahblah wrote: | computers and network devices, by their very nature, log | all kinds of shit. | | you actually have to go in and disable default logging in | applications and OS level functions in order to make a | system NOT log something. | | a court is just compelling them to turn it back on or more | specifically, turn it on as it may apply to a singular | user. | | and yes, if you operate some place - you have to comply | with its laws. there's no technical way around this unless | you're going full darknet. | ggoo wrote: | I'm glad they did that, but still wish they had removed it before | keeping IP logs. ___________________________________________________________________ (page generated 2021-09-07 23:00 UTC)