[HN Gopher] Stripe launched 10 years ago today
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       Stripe launched 10 years ago today
        
       Author : tosh
       Score  : 142 points
       Date   : 2021-09-29 19:27 UTC (3 hours ago)
        
 (HTM) web link (twitter.com)
 (TXT) w3m dump (twitter.com)
        
       | euoia wrote:
       | What happened to capture the flag? I still have my t-shirt. But
       | let's talk about the product. As a business owner and a
       | developer, I would prefer suppliers that can make their invoices
       | / receipts available via an API. It's such a mess and would save
       | so much data entry. Someone please make this happen!
        
       | agustif wrote:
       | Wow, hard to believe how much the team lead by the collison's
       | have achieved in only a decade...
        
       | poszlem wrote:
       | It is hard to overstate how much influence Stripe had on the
       | financial services online. Great job Stripe!
        
         | KorematsuFredt wrote:
         | It also had immense influence on eng part as well. Stripe
         | despite being a fintech startup set benchmarks of what we can
         | expect in terms of developer friendliness.
        
       | newsbinator wrote:
       | I have to admit, there are zero competitors that I would
       | seriously consider using instead of Stripe.
       | 
       | They've got a moat the size of an ocean.
        
       | sourcesmith wrote:
       | And yet to have a card payment go through successfully via
       | them...
        
       | markdown wrote:
       | Hard to believe I've been waiting a decade to find out when
       | they'll add support for my country. It's been almost two decades
       | since Paypal did.
       | 
       | A decade has gone by and all they've managed are:
       | US, Canada, Mexico         UK, EU         UAE         India
       | Singapore, Malaysia, Philipines, Indonesia, Hong Kong, Japan
       | Australia, New Zealand         Brazil
       | 
       | Not a single African or SIDS country supported. Only one in
       | Brazil and the Middle East.
       | 
       | There are billions of people who stand to benefit from greater
       | access to participation in ecommerce, but who are left out in the
       | cold because banks won't give them merchant accounts. I once
       | spoke to a banker who didn't know what a merchant account was.
       | 
       | Congrats on your success, Stripe. Please consider doing good with
       | it.
        
         | Klonoar wrote:
         | It's not like they haven't looked at the region (re: Africa, at
         | least)
         | 
         | https://stripe.com/newsroom/news/paystack-joining-stripe
         | 
         | Both having invested in the Series A, along with eventually
         | acquiring 'em.
        
           | markdown wrote:
           | It's a pity Alipay was hamstrung by an impotent Winnie the
           | Pooh. It could have been a great catalyst in the belt-and-
           | road region, waking US payment companies to the opportunities
           | in this region.
           | 
           | I'm glad Stripe is a making small steps.
        
       | adamrezich wrote:
       | I'd heard about Stripe for years but earlier this year I was
       | finally given a solid opportunity to utilize it for a small-scale
       | contract web development position. I was very pleasantly
       | surprised at how easy to use it was, I expected a ton of
       | boilerplate and dependencies but for a simple, straightforward
       | PHP app, setting up secure payments was an absolute breeze. it's
       | very satisfying to go in expecting headaches and edge cases and
       | come away with a streamlined, efficient experience!
        
       | xsc wrote:
       | Patrick and John - you solved a real pain point for our
       | community. Thank you.
       | 
       | https://twitter.com/xsc/status/106149101720186880
        
       | ivyirwin wrote:
       | Congrats to the Stripe team. I can't believe it has only been 10
       | years. I actually had to go check my inbox to see when I started
       | using Stripe and it looks like I received my account notification
       | on 8/30/11!
       | 
       | As other have said here, Stripe was one of those things that just
       | made sense. As a web developer I was tired of jumping through the
       | many hoops of authorize.net or praying that people would complete
       | the purchase path on PayPal. When Stripe came out I (apparently)
       | jumped immediately on it and haven't looked back. It is the only
       | payment solutions provider I offer my clients or use on my own
       | projects.
       | 
       | But the larger impact it has had on me is that it gave me that
       | much more faith in HN as a source of emerging technology
       | solutions. I still comb through batch announcements or check out
       | Show HNs to see what's coming, because I feel like there's a good
       | chance another Stripe is launching today. And it's just as cool
       | that Patrick Collison still is involved in HN. Thanks pc and the
       | rest of you all at Stripe!
        
       | jedberg wrote:
       | The launch thread:
       | 
       | https://news.ycombinator.com/item?id=3053883
       | 
       | Interestingly, unlike most HN launches, the majority of the
       | comments were actually positive, instead of "why not just do X
       | instead?".
        
         | mbesto wrote:
         | I think you're saying this, but wanted to expand on this. I
         | find positivity/negativity of Show HN a useless heuristic.
         | What's important is how constructive the comment is:
         | 
         | - "This is dumb and it'll never work"
         | 
         | vs
         | 
         | - "I'm you're target audience and I would never use this
         | service because XYZ"
         | 
         | Both have negative sentiment but one is FAR more useful and
         | should be encouraged.
        
           | jstummbillig wrote:
           | Not really. If you are my _actual_ target audience you use my
           | product, because despite my solution being shit, it 's still
           | filling a desperate need you have.
           | 
           | Then you come to talk to me about all your pain points
           | afterwards.
        
             | hihihihi1234 wrote:
             | No, if I use your product it's because I'm in your
             | _audience_. If I 'm merely in your _target audience_ then
             | there 's no guarantee that your shots will hit the target.
        
             | afarrell wrote:
             | Sure, but what I'm in the audience you _say_ that you
             | intend to target, but I can see that I wouldn't use the
             | product?
             | 
             | That means you have a problem that you'd want to know about
             | early.
             | 
             | A. You aren't filling a need I have.
             | 
             | B. You aren't showing that you'll fill a need I have with
             | enough clarity to motivate me to invest a bunch of time
             | into the product.
             | 
             | C. Your description of your intended audience is low-
             | specificity enough that I'd waste your sales time talking
             | to them.
             | 
             | D. Your description of your intended audience is low-
             | specificity enough that if you give it to half your
             | engineering team, she will spend lots of effort building
             | something misaligned with the other half.
        
         | blocked_again wrote:
         | I am pretty sure the vast majority of comments in Show HN
         | projects are mostly positive.
        
         | peanut_worm wrote:
         | Probably because Stripe solved a problem to which there was not
         | a great existing solution for
        
           | hunterb123 wrote:
           | PayPal did that, Stripe was a good alternative with better
           | documentation. They later expanded to many more features that
           | are nice for small businesses.
           | 
           | CTR+F "paypal" in the launch thread. I don't view Stripe as
           | visionary or a break through in payment processing, that goes
           | to PayPal, but Stripe has a better user experience.
        
             | codegeek wrote:
             | I disagree. I use both Stripe and Paypal and Stripe is not
             | just "better documentation". The APIs are far more reliable
             | and stable, customer support is better with Stripe (in my
             | experience) and overall, it is very friendly to developers.
             | Paypal could HAVE eaten Stripe for lunch but considering
             | their shitty way of doing things, they never bothered to
             | improve. They are the incumbent but Stripe is far better.
        
               | hunterb123 wrote:
               | > They are the incumbent but Stripe is far better.
               | 
               | This was my point. PayPal disrupted the banks and ACH
               | processors. Stripe perfected the UX/DX.
               | 
               | PayPal is much larger than Stripe, afaik it's net worth
               | is more and it's revenue is 3x.
        
       | chrsstrm wrote:
       | I signed up on 9/30/2011 and the registration form was sparse and
       | a little confusing to the point that I ended up emailing support
       | to make sure my account was set up correctly. Got an email back
       | from some dude named John Collison who helped me out. Of course I
       | had no idea who he was at the time but instantly recognized the
       | name several years later when I came across the email again -
       | Gmail had automatically put him in my contacts and I kept
       | thinking it must be a mistake bc there's no way I have John
       | Collison as a personal contact. Stripe has been good to me as a
       | developer over the years and I hope they continue to innovate
       | well into the future.
        
         | handrous wrote:
         | I still like them because their support folks sent me a t-shirt
         | in, I dunno, maybe 2012, when I posted a slightly-clever
         | workaround on their forums, for some subscription-related
         | functionality they didn't have yet. Fairly cheap way to keep me
         | feeling positive vibes about them, nearly a decade later.
        
           | freetinker wrote:
           | Nice story - thanks for sharing.
           | 
           | I think thoughtfulness sticks because it requires effort, and
           | injects humanity in an otherwise efficiently transactional
           | culture.
           | 
           | Thoughtfulness may be inexpensive to exercise money-wise, but
           | it ain't cheap. ;)
        
       | alberth wrote:
       | Accepting payments and starting a business has never been easier
       | ... and Stripe is a major contributing factor to that welcomed
       | change.
       | 
       | I do wonder what Stripe's financials look like given they have
       | raised more funding than most startups ($2.2B raised [0]).
       | 
       | Given these extremely favorable market conditions, I have to
       | imagine they are accelerating an IPO very soon (no inside
       | knowledge).
       | 
       | [0] https://www.crunchbase.com/organization/stripe
        
         | cm2012 wrote:
         | Apparently the founders are anti-IPO.
        
           | dont__panic wrote:
           | How does that affect engineer comp? I imagine folks are
           | granted a lot of equity, but if the founders don't want to
           | IPO... is there a buyback scheme in place for internal
           | holders?
           | 
           | Mind you, I'm also pretty anti-IPO -- I think that going
           | public usually has a negative impact on a company's products
           | (more push towards profit at the cost of quality and employee
           | QOL). But if you're stuck with a lot of stock that you
           | haven't exercised 10 years on, I can see the engineers
           | getting really frustrated.
        
             | n00bskoolbus wrote:
             | The company can offer something called a Tender Offer or
             | Liquidity Event (I've heard them used interchangeably)
             | where when they're raising new funding the employees can
             | put up the shares they hold as a part of the sale.
             | Alternatively a share buy back.
        
       | torgard wrote:
       | The Stripe docs are a master-class in API documentation. I strive
       | to write APIs that reach the knees of the height of theirs, all
       | while keeping the docs simple and understandable.
       | 
       | Amazing. No surprise from me the success they've had.
        
       | codegeek wrote:
       | I, like my other devs dreamed of starting my own SAAS product
       | when Stripe made it so easy to start accepting payments. No
       | hyperbole here. I remember their tagline used to be "Payments for
       | developers" back in 2012 when I found them and I remember setting
       | it up within few minutes even back then.
       | 
       | Well deserved success to the Stripe team and we have been a happy
       | customer in production since 2014. They even reached out to me
       | once to discuss dashboard/UI change feedback. I know they have a
       | few criticisms lately as they have grown but overall, if I could
       | use the word "disruptor" (which usually is overused and cliched
       | these days), it truly applies to Stripe. Kudos for not making me
       | deal with Paypal and the others for the most part.
        
       | jbschirtzs wrote:
       | I am very sorry to hear that because of this:
       | https://www.jbschirtzinger.com/post/stripe/
       | 
       | I don't think Stripe deserves to be a major player since they are
       | acting like the Gestapo.
        
         | slownews45 wrote:
         | A took a quick look through your email thread.
         | 
         | From your first communication it's a very combative
         | communication style and it continues that way to the end.
         | 
         | "By the way, lest you think Kelsey was being super considerate
         | above, she made sure to time several of her messages so that
         | they arrived at three and four AM to make it rather harder to
         | reply. Sometimes timing can be a quasi-malicious act."
         | 
         | Business may need to determine if its worth doing business with
         | a customer. For stripe, it may simply not have been worth
         | trying to business with you. The good news - TONS of other
         | providers in this space, including for very high charge back
         | industries (adult, tatoo, strip clubs etc) so you should be
         | able to get services if needed.
        
           | jbschirtzs wrote:
           | If they had said it isn't worth doing business with you say,
           | four years ago, your point might persuade me.
           | 
           | As to my communication style, you are entitled to your
           | opinion. I won't cut your credit card off because you voiced
           | it.
        
           | nuclearnice1 wrote:
           | It was odd that they came back telling him used books sales
           | was crowdfunding. They seemed to get that wrong. After that
           | it was a bunch of useless corporate spam emails of the like
           | you get from an App Store review or similar.
        
             | slownews45 wrote:
             | We don't know that they considered used books crowdfunding.
             | It may have been other stuff on the site.
             | 
             | It also looks like the site changed from the initial email
             | to later emails but the author is confused as to why stripe
             | is confused.
             | 
             | http://www.beitesheldonate.org/ was maybe first website?
             | Then a books website?
             | 
             | What can happen is they look into things more closely and
             | see they are doing donations perhaps without a clear exempt
             | entity (ie, not setup as a charity) or any number of
             | things.
             | 
             | Anyways, to say that stripe should be shut down and is the
             | "Gestapo" seems a bit misplaced. The crimes and methods of
             | the Gestapo were truly horrific if you pay attention to
             | WWII history - I'm still having trouble connecting stripe's
             | behavior to the Gestapo.
        
         | Edman274 wrote:
         | They probably thought you were crowdfunding when they went onto
         | the website and it said "Money. We always need money. Right now
         | our funding goal is $50,000."
        
           | jbschirtzs wrote:
           | Stripe is the processor here:
           | https://givebutter.com/blog/free-fundraising-sites
           | 
           | I fail to see how they might have gotten confused. They
           | clearly allow fundraising or else they wouldn't be a partner
           | with givebutter.
        
       | ranguski wrote:
       | A decade of developer love, its 10 and never been binary with
       | them.
        
       | improvemewrong wrote:
       | I don't use Stripe but my understanding is that it has dominance
       | in its space. What are the competitors? BrainTree? Google Pay?
       | Why haven't those services eaten Stripes lunch?
        
         | mLuby wrote:
         | Stripe focused on, built, and has amazingly mostly maintained
         | goodwill and good word of mouth among developers. The others
         | haven't focused on that.
         | 
         | BrainTree was decent a few years ago, but PayPal acquired them
         | and that seemed to drain the quality away.
         | 
         | There are other, older competitors that have much worse APIs
         | and docs and support, but my impression is they survive due to
         | implementation lock-in.
        
         | arnvald wrote:
         | Payments business is huge and there is a lot of space there. A
         | few global competitors are:
         | 
         | * Braintree (acquired by PayPal) * Checkout.com * Adyen (more
         | enterprise oriented)
         | 
         | + there are a lot of local players, e.g. Mollie is popular in
         | the Netherlands, Payu and Przelewy24 are large providers in
         | Poland, in China people pay with Wechat and Alipay, and in
         | Indonesia with GoPay by Gojek
         | 
         | Stripe provides a lot of services besides payments, but if you
         | just need a payment provide for your on-line shop, whether you
         | go with Stripe or Braintree is not a very big difference. I
         | mean sure, quality of documentation and customer service
         | matters, but the 2 most important factors for people are
         | pricing and support for the payment methods popular in your
         | country (e.g. iDeal in the Netherlands, fast bank transfers in
         | Poland etc.)
        
       | sandes wrote:
       | Awesome job patrick and team
        
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       (page generated 2021-09-29 23:01 UTC)