[HN Gopher] Dell and HPE switches come with 'American Megatrands...
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       Dell and HPE switches come with 'American Megatrands' stickers
        
       Author : geerlingguy
       Score  : 159 points
       Date   : 2021-12-14 18:14 UTC (4 hours ago)
        
 (HTM) web link (www.servethehome.com)
 (TXT) w3m dump (www.servethehome.com)
        
       | dubcanada wrote:
       | General question, but who cares? Would you rather then reprint
       | all of these stickers just to solve your OCD about proper
       | spelling?
        
         | jacquesm wrote:
         | Labels like that are quite frequently a sign that you're
         | dealing with a counterfeit product or something that has been
         | places where it shouldn't.
        
         | rasz wrote:
         | Misspelled stickers is how you recognize Chinese
         | clones/counterfeits.
         | 
         | Want some Amtech flux made in Colifomia?
         | https://sudonull.com/post/100244-Amtech-fluxes-hoax-on-a-glo...
         | https://ultrakeet.com.au/write-ups/fluxInfo
        
           | cbm-vic-20 wrote:
           | Made with  in Colifornia
        
             | walrus01 wrote:
             | Designed by Abble in Califarnia
        
         | newsclues wrote:
         | Yes.
        
         | xondono wrote:
         | If I'm spending thousands of dollars on these devices, I expect
         | them to not screw up something like that.
         | 
         | It would not be the first time someone sends a device for RMA
         | to be told it's out of warranty because it has been tampered,
         | when in reality it was a manufacturing mistake.
        
       | ComputerGuru wrote:
       | My Dell Precision 5520 (nee XPS 9560) battery came with obvious
       | spelling and grammatical errors.. just like the cheap Chinese
       | clones I bought to replace it after a few years did (because Dell
       | doesn't sell the battery online). The clone I received was
       | garbage and not up to the advertised specs so I tossed it and
       | called my Dell sales rep and managed to get him to order me a new
       | battery (it's apparently not considered a user-replaceable part
       | although it really is) and lo and behold the new one came with
       | the same spelling errors as the one I got from China.
       | 
       | I have zero faith in their supply chain.
        
       | MangoCoffee wrote:
       | i used to work for a Dell contracted repair/shipping center.
       | Corporate screw up happen all the time. there is one incident,
       | before winter shopping holidays, Dell ordered thousands of 27"
       | all in one pc for retail sales from a China OEM.
       | 
       | the problem is the all in one is not all in one. the back of all
       | in one is missing a PC! the all in one is now a 27" monitor with
       | a empty lump where the PC supposed to be. Dell screw up. Dell end
       | up selling these all in one PC monitors to Corporation for cheap.
        
         | walrus01 wrote:
         | Wouldn't the LCD panel in the all-in-one (missing actual x86-64
         | PC) be something like an LVDS interface between the intended
         | motherboard and the panel? this would mean you couldn't just
         | sell them off as cheap weird monitors since they would have no
         | external HDMI or displayport connectors or interface to plug a
         | computer into.
         | 
         | Persons intending to use it as a monitor would have to go
         | scrounge ebay for something like an HDMI-to-LVDS interface
         | board and wire it up themselves.
        
           | MangoCoffee wrote:
           | it was made with a lump in the back as a functional monitor.
           | it was supposed to be a all in one and now it just an "all in
           | one" monitor.
           | 
           | sorry if i wasn't clear.
        
             | walrus01 wrote:
             | you weren't unclear I was just curious how they resolved
             | it, since that's a really weird scenario...
        
       | ksec wrote:
       | > (HPE did not care enough to investigate)
       | 
       | That is a useful signal to avoid HPE.
        
       | Am_I_Right wrote:
       | Neither Dell nor HPE manufactures switches (the former never has,
       | the latter hasn't for the past few years). So, these are all
       | sourced from an OEM like Edgecore.
       | 
       | And, someone at that OEM ordered a bunch of misspelled stickers.
       | Easy mistake to make, if the latin alphabet is literally foreign
       | to you.
       | 
       | And if you think that sticker is bad? Wait until you see the
       | actual firmware, oh boy... (I had some fun Edgecore LACP bugs
       | take down an pretty sizable network. Things got slightly better
       | once they moved to Linux-based firmware, but never to the point
       | that their kit was, like, entirely reliable...)
        
         | walrus01 wrote:
         | edgecore is just a marketing name, the actual company is accton
         | 
         | they're generally a competitor of companies like compal, clevo,
         | quanta. All well known in Taiwan if you're in the business of
         | having 3rd parties manufacture your stuff.
        
           | alliao wrote:
           | I'm pretty sure accton's compal's communications subsidiary
        
             | walrus01 wrote:
             | that is a good point, not something I'd had reason to think
             | about since 2006 or so. Compal is quite a behemoth.
             | 
             | https://en.wikipedia.org/wiki/Compal_Electronics
             | 
             | US $26 billion revenues. Most people have never heard of
             | it, only its consumer facing brands like Ignitenet.
        
           | merb wrote:
           | it's crazy how much tech companies taiwan has. i'm pretty
           | sure that this has conflict potential with china (i.e. china
           | with the eu/us).
        
             | walrus01 wrote:
             | some 15-20 years ago most of the big taiwanese electronics
             | manufacturing companies (top tier x86-64 motherboard makers
             | would be a good example) moved a lot of their factory
             | operations to mainland china, for lower cost labor.
             | 
             | it's very interconnected now.
             | 
             | there's a fascinating yearly trade show of taiwanese
             | manufacturers:
             | https://www.computextaipei.com.tw/en/index.html
        
         | ksec wrote:
         | Well, for many stickers, they have to be ordered from original
         | vendor / AMI. I guess this is not the case here.
         | 
         | Turns out it is coming from AMI, but AMI Taiwan.
         | 
         | >AMI Taiwan needed to get license stickers for the local
         | market. Instead of using the "American Megatrends" MegaRAC PM
         | sticker template, it decided to make its own that had the
         | misspelling.
        
         | bluedino wrote:
         | Isn't the fear that they are imitation parts?
        
           | mxxx wrote:
           | Yes, but they're not. It was just a typo.
        
           | Am_I_Right wrote:
           | I'm not entirely sure what the fear is. The AST2600 the
           | sticker seems to have been pasted to is a pretty complicated
           | IC with (and this is the important part) user-upgradeable
           | flash to begin with.
           | 
           | So, you want to do a supply-chain attack? Simply reflash the
           | genuine modules. No need to spend more. On the other hand:
           | you want to save a few bucks? Possibly do a knock-off chip,
           | but you're definitely not going to bother with the firmware.
           | Too expensive!
           | 
           | This is definitely a case of "trying to save a few bucks".
           | Both Dell and HPE are in a race to the bottom, and the
           | sticker being indicative of anything significant beyond that
           | is... unlikely...
        
           | NAR8789 wrote:
           | I think so, but assuming that is the case... what's to stop a
           | shady chipmaker from printing properly-spelled "American
           | Megatrends" stickers? More generally... are there any actual
           | protections offered by genuine stickers?
           | 
           | The article makes this out to be a major supply chain
           | security issue, and that only makes sense if branding
           | stickers are actually reliable for validation purposes. But
           | that seems... nonsensical? Wouldn't stickers be very easy to
           | forge?
           | 
           | But, I don't work in supply chains. Anyone with better
           | expertise in this area able to chime in?
           | 
           | I will admit I skimmed the article, because it is long and
           | overly-detailed for my level of interest, and because it
           | lacks summary sections.
        
             | jcrawfordor wrote:
             | It's not at all that a properly spelled sticker gives
             | assurance that it's not counterfeit... it's just that a
             | misspelled sticker is such an obvious sign of a potential
             | counterfeit that it's basically the #1 thing that any
             | counterfeit/suspect items program teaches people to look
             | for. Most people working on counterfeits don't speak
             | English so it's very easy for these kinds of mistakes to
             | slip through, and on the other hand they're rarely made by
             | the genuine manufacturer which usually has a process to
             | check for this kind of thing even if the engineering work
             | is done in a non-English speaking country (most of all that
             | the logos usually come from off-the-shelf art files from
             | the marketing department, so no one's even typing the name
             | to make a mistake).
             | 
             | Almost any corporate or institutional counterfeit or supply
             | chain security program will explicitly teach you: if
             | anything is misspelled or shows other obvious mistakes,
             | hold the part as a suspected counterfeit. It's a pretty
             | good quality indication.
             | 
             | So of course manufacturers do genuinely make spelling
             | mistakes sometimes, but this context makes it a pretty
             | embarrassing and serious thing to do. It's like your bank
             | misspelling their name in an account notification: sure, in
             | some extremely theoretical sense it doesn't _mean_
             | anything, but in practice they 're giving you exactly the
             | signal that everyone tells you to check for to identify
             | phishing, and it raises questions about their processes
             | that they let it slip through.
        
       | jdlshore wrote:
       | The article takes a while to get to the point, so here it is:
       | 
       | 1. Article author discovers "American MegaTrAnds" sticker on a
       | chip in high-end switches.
       | 
       | 2. Author fears supply chain tampering.
       | 
       | 3. Author contacts American Megatrends (AMI). Hijinks ensue. AMI
       | eventually confirms that it's a typo.
       | 
       | 4. Therefore, there is no supply chain tampering.
       | 
       | 5. But author is concerned about what this means for the state of
       | supply chain verification.
        
         | howdydoo wrote:
         | > supply chain tampering
         | 
         | Naive question, I don't know much about this industry. But if
         | someone from China or the NSA wanted to make counterfeit chips,
         | why would they risk putting something different on the label?
         | It seems like a weird place to draw the line. Would the NSA
         | really say "oh no, we can't violate anyone's trademark!" and
         | misspell the label and hope their entire operation isn't
         | exposed?
        
           | bellyfullofbac wrote:
           | Sometimes bandits are sloppy or have Dunning-Kruger, e.g.
           | with pirated DVDs the sleeve art is just a hot mess of random
           | words, but I guess if they were making fake chips they'd be a
           | bit better at it. Or the guy they hired to do the Photoshop
           | says he's real good but he's actually sloppy, and everyone
           | else just sees random glyphs (imagine if you were having to
           | copy an Arabic label, I assume you can't read Arabic).
        
           | vgel wrote:
           | Counterfeit chips aren't just a state-level actor problem,
           | companies do it for profit as well. I think the worry is
           | just, if the person who was supposed to be checking for
           | counterfeits missed _this_ , how would they have any chance
           | of catching a more sophisticated counterfeit?
        
         | foobiekr wrote:
         | This is laughably sloppy.
         | 
         | One of my favorite customers actually took a calorimeter to the
         | LEDs that were in one of our deliveries of router chassis. They
         | felt that the Amber wasn't quite Amber enough and so they
         | measured it. They were right while it was amber it wasn't spec
         | amber. So they shipped it all back. We were very embarrassed
         | and supply chain was given a dressing down. They missed a parts
         | quality issue.
         | 
         | A typo like this is extremely indicative of a sloppy
         | organization.
        
           | alfalfasprout wrote:
           | Was your typo intentional? Calorimeter -> colorimeter?
        
           | mrtksn wrote:
           | > sloppy organization.
           | 
           | Or a communication issue? How do the people looking inside
           | the assembled product tell the people who design the product
           | that they made a typo?
           | 
           | A few years back, the company I worked for created a landing
           | page where an image of a beautiful young woman was happy
           | about our deals. It wasn't my job, I was looking at the
           | design out of curiosity and I noticed that one eye of her was
           | looking in another direction and the other eye to the other
           | direction. I tried to raise the issue with a few people
           | higher up but they didn't understand or didn't care as they
           | were excited for the release or busy with other stuff.
           | 
           | To this day, I wonder, was it intentional? Maybe it was a
           | joke or something I didn't get. The campaign run fine, no one
           | talked about it. I don't, maybe I don't get graphic design,
           | maybe the eye situation was a marketing message about how the
           | lady was having eye on the numerous amazing deals of ours.
        
           | detaro wrote:
           | What is the relevant spec for colors here? Is there some ISO
           | or whatever for signal lights on equipment defining it?
        
             | jwandborg wrote:
             | It might be regulatory concerns, maybe they hadn't licensed
             | that particular wavelength of orange for local broadcasting
             | purposes, or EMI concerns with regards to the the off-white
             | spectrum, at least if I let my thoughts run without
             | moderation.
        
             | fxtentacle wrote:
             | Parent comment probably meant "colorimeter" which will
             | measure colors in either spectral distribution or XYZ color
             | space.
             | 
             | So you could say something like RAL color # 123 +- 5% in
             | XYZ space. Or you can just specify: That color needs to be
             | closer to RAL #123 than to any other RAL number, so then
             | you'd also have an implicit definition of the valid color
             | range.
        
               | detaro wrote:
               | What the "something like" is exactly and where it came
               | from is kind of my question.
        
         | KennyBlanken wrote:
         | What I find funny: the guy who runs STH frothing at the mouth
         | about a typo. To paraphrase Nick Fury: "Pot, kettle."
         | 
         | The STH guy can't spell to save his life and his grammar is
         | terrible. His sentence structure and general writing skills are
         | about what I would expect from a fourth-grade child.
         | 
         | He also is an incredible drama-llama, making mountains out of
         | molehills; I've seen him do this time and time again.
         | 
         | He sees a misprinted sticker and sees supply chain attacks?
         | Dude. This gear is assembled by people in third world countries
         | making wages that amount to a few dollars a day or less. They
         | don't speak English. They may not even read roman letters. I'd
         | challenge him to do QA on any non-roman alphabet...
         | 
         | I bet someone did notice the stickers, but getting them
         | reprinted (assuming it was caught before assembly started) may
         | have meant a delay. Even a minor delay can be a major, major
         | problem since this stuff is scheduled practically down to the
         | hour in the factories; ditto for shipping deadlines. Or if they
         | were already on assembled boards (or worse, inside assembled
         | equipment) the cost to replace the sticker would be
         | astronomical, with exactly zero value to the vendor or their
         | customers. It's cosmetic.
        
         | [deleted]
        
         | 1970-01-01 wrote:
         | Yes. TL;DR: Chip does not meet MILSPEC or any other spec.
         | People are OK with it. The chips really should be de-capped and
         | researched.
        
         | ricardobeat wrote:
         | They _said_ there is no tampering. Someone should x-ray this
         | chip vs a correctly labeled one to verify.
        
           | sneak wrote:
           | X-ray won't help you. You can backdoor silicon by introducing
           | a single faulty junction.
        
           | wmf wrote:
           | AMI is a firmware company so you'd check the hash of the BMC
           | flash contents.
        
             | xondono wrote:
             | Although it would be much ( _much_ ) more elaborate, a
             | counterfeit BMC could have hidden ROMs or bootloaders
             | capable of opening backdoors into running machines.
        
               | wmf wrote:
               | Note that the BMC chip comes from a different company
               | (ASPEED) who has not been implicated in this
               | "stickergate".
        
               | bruce343434 wrote:
               | perhaps off-topic, but where does the -gate suffix come
               | from? It seems it can be replaced by "troubles".
               | 
               | Gamer troubles. Sticker troubles. But what does -gate
               | even mean?
        
               | cipheredStones wrote:
               | This is covered by the Wikipedia articles others have
               | linked, but briefly: Richard Nixon (US President from
               | 1969-1974) was forced to resign by the revelation that he
               | had paid for criminals to break into the Democratic
               | Party's campaign headquarters in the Watergate Hotel. The
               | entire affair became known as Watergate.
               | 
               | Later, one of Nixon's former speechwriters, William
               | Safire, propagated the use of -gate as a generic suffix
               | for any type of scandal, notably including very minor
               | ones. It's likely that part of why he did this was to
               | retrospectively diminish the perceived seriousness of the
               | Watergate scandal.
        
               | mensetmanusman wrote:
               | Have you heard about the gategate?
               | 
               | https://www.poynter.org/reporting-editing/2015/gategate-
               | its-...
        
               | freeman478 wrote:
               | I think it comes from
               | https://en.wikipedia.org/wiki/Watergate_scandal
        
               | handrous wrote:
               | Ah, good old Watergate-gate.
        
               | CBLT wrote:
               | https://en.wikipedia.org/wiki/List_of_%22-gate%22_scandal
               | s_a...
        
         | walrus01 wrote:
         | > But author is concerned about what this means for the state
         | of supply chain verification.
         | 
         | This is a brown M&Ms problem:
         | https://conversableeconomist.blogspot.com/2020/10/the-no-bro...
         | 
         | If they missed something as obvious as this, who knows what
         | other problems are going on in supply chain security or total
         | lack of QA.
        
           | formerly_proven wrote:
           | I'm not so sure. These BMCs are dumb SoCs like any other
           | (just with specialized I/O), their firmware comes from an
           | external SPI flash. I doubt there is anything AMI specific at
           | all in these chips. Looks like it's basically a license
           | sticker some worker is putting on these boards after they're
           | all assembled and tested. I can see how these stickers are
           | there, maybe for contractual/legal reasons, without being a
           | critical part of the BMC board BOM (1x roll of "AMI loicense
           | stickers").
        
             | xondono wrote:
             | These "dumb SoCs" are one of the biggest security holes in
             | a lot of high end equipment.
             | 
             | It would not be the first time someone finds exploitable
             | firmware bugs and vulnerable BMCs through Shodan.
        
           | NAR8789 wrote:
           | I'd argue it's slightly different--
           | 
           | - no brown m&m's specifically calls out no brown m&ms in a
           | list of requirements, and uses it as a canary for reading
           | comprehension.
           | 
           | - a misspelling is an "obvious" problem, but I suspect not
           | called out anywhere as a specific requirement.
           | 
           | "No brown m&ms" catches when people aren't paying detailed
           | attention to your (presumably reasonably scoped) requirements
           | doc.
           | 
           | Asking people to catch all "obvious" problems holds them
           | accountable to an unbounded guessing game, and you're far
           | more likely to catch people out, simply because of
           | differences in where they choose to focus.
        
             | walrus01 wrote:
             | The misspelling means two different things to two
             | categories of people... Those who haven't worked in
             | electronics manufacturing are highly likely to say "oh it's
             | just an honest mistake".
             | 
             | Those who _have_ worked in electronics manufacturing will
             | immediately see it as a possibly scary sign of counterfeit
             | components making their way into the supply chain. Same as
             | what happened with counterfeit capacitors in east asia.
             | Much like the early 1980s Van Halen tour example linked
             | above, it 's a reason for hitting the big red "OKAY, STOP
             | EVERYTHING" button and re-check of all of the other
             | components and supply chain going into the product.
        
               | KennyBlanken wrote:
               | Anyone familiar with electronics manufacturing knows that
               | for most of the people involved in the production of your
               | stuff, English is a second language and roman characters
               | are not their primary alphabet.
               | 
               | > it's a reason for hitting the big red "OKAY, STOP
               | EVERYTHING" button and re-check of all of the other
               | components and supply chain going into the product.
               | 
               | The notion that someone would pause a line over this
               | (even if we were not in the middle of unprecedented
               | component/manufacturing/shipping disruptions) is _beyond
               | fucking absurd_ , much less that anyone would do so until
               | a "re-check of the supply chain" is completed.
               | 
               | Production schedules are tight as hell.
               | 
               | You miss your deadline for getting the board assembled,
               | they don't make it to the line or factory putting the
               | boards into the chassis on time.
               | 
               | That means they've started on another job and now you
               | wait until they have free time on the line.
               | 
               | That means you don't get your container to the port on
               | time.
               | 
               | That means you miss the space you had paid for on the
               | ship.
               | 
               | That means you miss your product launch date. Possibly by
               | _months_ ; especially right now, shipping is severely
               | constrained.
               | 
               | That means your competitor takes your lunch money.
        
               | walrus01 wrote:
               | If your goal is to crank out the largest quantity of
               | cheapest-unit-priced products as quickly as possible,
               | then yes, absolutely stick with what you just wrote
               | above.
               | 
               | Are you familiar with what happened with the counterfeit
               | capacitor plague?
               | 
               | https://www.google.com/search?client=firefox-
               | b-d&q=capacitor...
               | 
               | Keep on cranking out that production line with your
               | suspicious/manufacturer-source-unknown parts with
               | improper labeling on them and end up in a situation with
               | hundreds of millions of dollars of financial damages due
               | to burst capacitors.
               | 
               | Not every manufacturer has its absolute and highest goal
               | set as massive quantity/cheap and shoddy QA/lowest
               | price/highest volume possible.
               | 
               | For something like a 100Gb ethernet switch, standards
               | should be much higher than the PCBs of a bunch of $40
               | 802.11ac wifi routers to put in a shiny box and sell at
               | Best Buy.
        
               | btown wrote:
               | More specifically, if there is a person in a QA role
               | looking out for counterfeit components, and they miss
               | such a glaringly obvious typo, they may not be paying
               | attention to enough details. And if a language barrier is
               | at fault, that's itself a flag that they may not have
               | full comprehension of the specifications they are
               | supposed to QA for. Perhaps not "stop the line" but "we
               | need to do an audit of this component" - and that audit
               | needs to actually be performed.
        
               | NAR8789 wrote:
               | Ahhh, that's the critical piece of context I was missing.
               | Thank you!
               | 
               | Article didn't fully explain why the sticker matters so
               | much, so that left me scratching my head. (my gut
               | reaction was "well, wouldn't a genuine sticker still be
               | easy to counterfeit?). But based on your explanation this
               | is more of a smell that everyone in the electronics
               | manufacturing space is culturally attuned to. So, the
               | fact that it slipped by so many people _does_ indicate a
               | slippage of norms.
               | 
               | If I draw a comparison to software to bring it closer to
               | something familiar to me... would this be like
               | inconsistent variable name formatting? CamelCase in some
               | places and snake_case in others? To an outsider, arguably
               | inconsequential, so insisting on consistency here might
               | seem OCD to them, but to someone who's worked in the
               | space it's actually a useful marker of general detail
               | orientation.
        
               | 3np wrote:
               | > would this be like inconsistent variable name
               | formatting? CamelCase in some places and snake_case in
               | others?
               | 
               | I'd say it's more like misspelling your own company name
               | in the JPEG logo in the HTML welcome email sent out to
               | new users, and no one notices for a year.
        
               | walrus01 wrote:
               | In software it would be like if you found evidence that
               | one of your trusted developers had outsourced their own
               | job to an unknown person in India, who was controlling
               | their home office desktop PC by some sort of remote
               | desktop tool and adding code/making commits on their
               | behalf.
        
               | bopbeepboop wrote:
               | This would be like if one day you found "MicronSoft Word"
               | installed on your computer, when you went to write a
               | document.
               | 
               | Or your compiler started saying it was "Jawa 9".
               | 
               | Maybe someone just typo'd the name in an update.
        
               | ATsch wrote:
               | People who do not work in hardware seriously
               | underestimate how often counterfeit components enter the
               | supply chain. Even trustworthy distributors like digikey
               | and mouser have had regular cases of their supplies
               | becoming contaminated. It is just way too easy to do and
               | rarely discovered as long as you mix them with enough
               | legitimate components to avoid suspicion. Unless you're
               | unlucky and they happen to reach someone with an affinity
               | for chip photography, the worst case is they'll just
               | think a few components were DOA or out of spec.
               | 
               | It mostly affects low complexity components that are easy
               | to clone so a BMC would be unlikely, but even that is not
               | safe as sometimes used components de-soldered from other
               | products make it back into the supply chain too.
        
               | xondono wrote:
               | I'm still haunted by nightmares of fake FTDI chips
        
               | kragen wrote:
               | The bigger supply-chain problem there wasn't the fake
               | FTDI chips, which actually worked reasonably well; it was
               | the _totally genuine and authorized_ FTDI driver update
               | _which FTDI designed to brick your customers ' hardware
               | if they installed it_, if you had been so unfortunate as
               | to get fake FTDI chips.
        
               | ATsch wrote:
               | I look at it the other way around, the driver update is a
               | rare case where it was publicly exposed just how
               | widespread of an issue forgery is in the electronics
               | industry. FTDI likely expected the number of fake devices
               | already in the field to be significantly lower than they
               | actually were. If that was the case, it is unlikely it
               | would have become the story it did.
        
               | xondono wrote:
               | Given some of the devices I've seen these ICs, the fact
               | that they were fake _is_ a problem, no matter if they
               | work reasonably well.
        
               | yjftsjthsd-h wrote:
               | Sure, and they would have gotten precious little
               | criticism if they had displayed a big warning message on
               | detecting a questionable part. The _problem_ was that
               | they decided to unilaterally destroy customer property.
        
               | ComputerGuru wrote:
               | Or worse: if they _mistakenly_ thought you had a non-
               | genuine FTDI component when you really didn't.
        
               | ATsch wrote:
               | That's a good public example, here's a post for anyone
               | that missed it: https://zeptobars.com/en/read/FTDI-
               | FT232RL-real-vs-fake-supe...
        
           | stronglikedan wrote:
           | I work in an industry rife with typos, and can assure you
           | that typos are missed all the time, and it doesn't indicate a
           | greater QA problem or lack of QA. It's just a missed typo.
        
             | treesknees wrote:
             | Where I work, we treat grammar and spelling errors as a sev
             | 2 bug (sev 1 being highest.) It will quickly erode trust in
             | your product even if everything else is working fine. All
             | of our customer-facing text (UI/CLI/API names, labels,
             | error messages, etc.) go through QA and also a separate
             | documentation team for consistency and spelling checks.
        
             | mistrial9 wrote:
             | in other contexts this is referred to as "alarm fatigue" ..
             | there is no assurance and masking it is not the move here
        
           | ok_dad wrote:
           | I used to work in incoming inspection department for a
           | medical device manufacturer. If the switch/router company did
           | a "first article inspection" (FAI) and missed this (or missed
           | it on a later incoming inspection), I would agree, but if
           | they found it and called AMI and got the answer it was a
           | typo, then they would note that on the inspection sheet and
           | move on.
        
             | fckgw wrote:
             | The problem is, as pointed out in the example, is that the
             | memo the writer got from Dell that came from AMI informing
             | Dell about the typo contained an image that the own writer
             | sent to AMI. Meaning AMI had no idea about this typo before
             | they were contacted by the writer.
        
       | bigmattystyles wrote:
       | I had multiple thoughts -
       | 
       | 1. If one is going to counterfeit the chip, counterfeiting the
       | sticker wouldn't give you any pause - so it's probably just an
       | error, however counterfeiters wouldn't have the review process
       | that would catch typos.
       | 
       | 2. Maybe it is a sneaky warranty workaround like a bank calls
       | itself Banq on paperwork -
       | https://en.wikipedia.org/wiki/Banq_(term)
       | 
       | So in the end, there's no real way for the end-user to know
       | what's what and I agree with the author that the typo deserves an
       | answer.
        
         | toast0 wrote:
         | Oddities in labels are a typical sign of a counterfeit. Yes,
         | it's possible to counterfeit labels with good quality, but
         | often it doesn't happen.
         | 
         | If someone manages to do a good job of replicating the labels,
         | hopefully they did a good job of replicating everything else.
         | 
         | On the other hand, if QA didn't notice the label is misspelled,
         | what other problems did they miss (some of which may be obvious
         | to them if they look, but not obvious to me even)
        
       | Lammy wrote:
       | And yet people loudly denounced Bloomberg for "The Big Hack"
       | story every time it came up on HN:
       | https://www.bloomberg.com/news/features/2018-10-04/the-big-h...
       | 
       | I believed it then, and I still believe it now. An "evil" BMC
       | (like the ASPEED AST2600 mentioned in this article) is game over
       | security-wise. BMCs are capable of flashing the BIOS/UEFI,
       | capable of inserting arbitrary disk images as virtual CD/etc
       | drives, capable of arbitrary keyboard/mouse input equivalent to
       | having a hardware keyboard/mouse attached, like a remote evil-
       | maid. If you had to pick one single thing to "pwn" in a server it
       | would be the BMC. There's no way it's just a typo.
        
         | wmf wrote:
         | It's obvious that an evil BMC _would be_ game over because the
         | BMC is the most trusted component in the system (for normal
         | servers that don 't have Titan or whatever). But there's no
         | evidence of compromised BMCs actually happening.
        
           | Lammy wrote:
           | Is there evidence of it _not_ happening? Can I do a
           | reproducible build of a verified AMI BMC firmware and compare
           | it against what comes flashed on my motherboard? They have a
           | "MegaRAC Open Edition" but it says it's only for "OCP
           | compliant platforms":
           | https://github.com/opencomputeproject/HWMgmt-MegaRAC-
           | OpenEdi...
        
         | rcxdude wrote:
         | It's very believable, but that's basically all that the
         | bloomberg story had going for it. None of the actual concrete
         | details (of which there were few) made any sense.
        
         | alliao wrote:
         | whatever became of it? I thought at the time security experts
         | would swarm and dissect it to death to give us articles after
         | articles of concrete tampering examples... but it just
         | vanished?
        
           | fckgw wrote:
           | Security researchers did swarm on it and none of them could
           | corroborate the story. It's been widely discredited in
           | security researcher circles.
        
             | jandrese wrote:
             | If it was an attack that one guy was specifically being
             | attacked.
        
           | dogecoinbase wrote:
           | No one has ever found or been shown one of the affected
           | boards.
        
             | Lammy wrote:
             | When it's a plausible attack against an obviously-critical
             | component it seems most prudent to assume the worst and
             | hope to be wrong :)
        
               | yjftsjthsd-h wrote:
               | Okay, assume that your motherboard/BMC is backdoored.
               | What exactly is the sane way to proceed, given that you
               | can't verify it and you have no reason to believe that
               | any alternatives are better?
        
         | detaro wrote:
         | Bloomberg didn't just claim "evil" BMC, but very specific
         | things that nobody ever could confirm, and Bloomberg never
         | supplied any evidence about. If the Bloomberg reporting, or any
         | followup, had been anywhere close to e.g. the reporting in this
         | blog post in detail, then they would have a believable case.
        
       | ohazi wrote:
       | > This was not caught by Dell, or even the STH team at first, it
       | was a YouTube commenter. If that is how we as an industry are
       | catching the easy plain-to-see stuff, that should scare everyone
       | about what may be hard to see.
       | 
       | And this is why the people shouting that "the _direct cause_ of
       | the log4j bug is our collective failure to give open source
       | maintainers bags of money " are wrong. Don't get me wrong, you
       | _should_ give people bags of money if you want them to drop
       | everything and go fix a critical bug _after_ it 's been
       | discovered.
       | 
       | But our collective ability to _discover_ bugs is abysmal.
        
         | fragmede wrote:
         | Which definition of _our_? Seems like it was _found_ just fine.
         | It didn 't get the attention it needed until after it was
         | publicly disclosed, however.
         | 
         | The distinction is that even with a magic 100% infallible bug
         | finding service, if the fixes don't get the attention they
         | need, even with this magic service is, the problem's still
         | going to be around. (While this perfect infallible service
         | doesn't actually exist, fuzzers _do_ find bugs in a semi-
         | automated fashion. Still, getting someone to pay attention to
         | the reports is an uphill battle due to false positives.)
        
           | yjftsjthsd-h wrote:
           | It was found by a random third party; I think it's reasonable
           | to say that "our" should include the people who are getting
           | paid to ship the thing.
        
       | rand49an wrote:
       | Weird. A few weeks ago I turned up to a site that wasn't working
       | after a power cut. They had two S5200's configured in a stack as
       | core switches. Both had lost their firmware and we could only
       | access the BIOS on them. All attempts to install/upgrade the
       | firmware was a bust. Both had to be RMA'd and two days later we
       | installed the replacements and 1 of those had the same issue.
        
       | all2 wrote:
       | > William Barath December 13, 2021 At 5:27 pm
       | 
       | > John Etulain of Seattle Washington registered those 2 domain
       | names, and it is being served HTTP using STH's SSL cert.
       | 
       | > Staffer of yours, Pat?
       | 
       | Huh.
        
         | geerlingguy wrote:
         | In the linked video, it's explained that the domains were
         | registered by STH to prevent them from falling into some
         | malicious actor's hands.
        
       | alliao wrote:
       | I recently needed to contact Microsoft support, and looking at
       | the support engineer's email address I literally felt like I was
       | being targeted by fraudsters, easily the most suspicious company
       | name I can think of.
       | 
       | Shanghai Wicresoft Co.,Ltd
        
       | [deleted]
        
       | urbandw311er wrote:
       | Slightly OT but why is American Megatrends called American
       | Megatrends? It has always seems a slightly absurd name.
        
         | SOLAR_FIELDS wrote:
         | TLDR: Just bad naming from the founders because they wanted to
         | keep AMI initials
         | 
         | * American Megatrends Inc. (AMI) was founded in 1985 by
         | Subramonian Shankar and Pat Sarma with funds from a previous
         | consulting venture, Access Methods Inc. (also AMI). Access
         | Methods was a company run by Pat Sarma and his partner. After
         | Access Methods successfully launched the AMIBIOS, there were
         | legal issues among the owners of the company, resulting in
         | Sarma buying out his partners. Access Methods still owned the
         | rights to the AMIBIOS. Sarma had already started a company
         | called Quintessential Consultants Inc. (QCI), and later set up
         | an equal partnership with Shankar.
         | 
         | By this time the AMIBIOS had become established and there was a
         | need to keep the initials AMI. The partners renamed QCI as
         | American Megatrends Inc., with the same initials as Access
         | Methods Inc.; the renamed company then purchased AMIBIOS from
         | Access Methods. Shankar became the president and Sarma the
         | executive vice-president of this company. This partnership
         | continued until 2001, when LSI Logic purchased the RAID
         | Division of American Megatrends; American Megatrends then
         | purchased all shares of the company owned by Sarma, making
         | Shankar the majority owner. *
        
           | laurent92 wrote:
           | It's better than Atlassian Pty Ltd's story, renamed from
           | Atlassian Software Systems.
        
         | [deleted]
        
         | Lammy wrote:
         | I wonder if that's what inspired "Epic MegaGames, Inc."
        
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       (page generated 2021-12-14 23:00 UTC)