[HN Gopher] Web Accessibility Guidelines: Would They Provide Ben...
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       Web Accessibility Guidelines: Would They Provide Benefits to
       Nondisabled Users?
        
       Author : tommasoamici
       Score  : 33 points
       Date   : 2022-01-24 18:55 UTC (4 hours ago)
        
 (HTM) web link (journals.sagepub.com)
 (TXT) w3m dump (journals.sagepub.com)
        
       | Animats wrote:
       | But did it improve the click-through rate?
        
       | syrrim wrote:
       | Unless I'm misunderstanding, this seems to be a totally
       | correlational result. That is, they found that websites with
       | increased accessibility tend to also be more usable. This is
       | easily explained by assuming that developers who care about
       | usability also tend to care about accessibility. It is more
       | difficult to explain in a directly causative way, since many
       | accessibility features, such as aria attributes, are completely
       | invisible to non-disabled users.
        
         | kevingadd wrote:
         | There are definitely some core accessibility features that are
         | great for non-disabled users, though, for example having text
         | descriptions for images (it always irritated me that alt-text
         | didn't automatically generate a tooltip, though I sort of
         | understand why)
         | 
         | It's great to be able to mouse over images in Tweetdeck and (if
         | the poster provided it) have the alt-text pop up in a tooltip
         | so I can scan it to see if it's worth the time to open the
         | image, and it's great to have textual descriptions of toolbar
         | icons.
        
           | beojan wrote:
           | Huh, you're right, it doesn't anymore. It used to though.
           | 
           | I suppose it makes sense now that the web has gone from
           | primarily being a document platform that's sometimes used to
           | create simple applications to primarily being an application
           | platform.
        
             | sefrost wrote:
             | It's the title attribute on an image element that generates
             | the tooltip. Did alt do that previously or was it always
             | title?
             | 
             | MDN says not to put the same text in title and alt, as some
             | screenreaders will read both.
             | 
             | https://developer.mozilla.org/en-
             | US/docs/Web/HTML/Element/Im...
        
               | kevingadd wrote:
               | IIRC _very_ early on browsers would turn alt into
               | tooltips, and then that functionality was split out into
               | title. I understand why but I 'm still bitter about it
               | since they don't want you to use both.
        
         | tommasoamici wrote:
         | I agree, however they did also run an experiment manipulating
         | the same site (keeping design and layout equal and changing
         | contrast levels). You can see two screenshots on page 616
        
         | ivanhoe wrote:
         | There's also a 3rd category of users, the bots, and
         | crawlers/scrapers can greatly benefit from some of those
         | invisible accessibility features...
        
       | fredleblanc wrote:
       | Absolutely, because not all disabilities are permanent. They can
       | broken into lifelong disabilities, acquired, temporary,
       | situational, and chronic (potentially among others). Just think
       | of how many people who can hear still use captioning on their
       | TVs. Or how easy your website is to reading on a phone during a
       | bright, sunny day. Or how usable your stuff is for someone
       | holding a child in one arm. Accessibility (and thus, WCAG's
       | success criteria) helps everyone.
       | 
       | I don't think it's unusual that creators who have thought about
       | accessibility have also thought a lot about UX, etc. So there may
       | be some correlation there. But as others have posted, while there
       | are some criteria more targeted at those using assistive
       | technology (like screen readers), there are just as many things
       | helping everyone else.
       | 
       | Besides all that, none of us are getting younger, and with age
       | comes reduced mobility, dexterity, sight, hearing, etc. You never
       | know what tomorrow brings. Someone who self-identifies as having
       | no disabilities today may have a different experience tomorrow.
       | 
       | But then again, web accessibility is what I do for a living, so
       | of course I'm a bit biased. :)
        
         | jakub_g wrote:
         | Famous pic about situational disabilities:
         | 
         | https://devblogs.microsoft.com/xamarin/wp-content/uploads/si...
         | 
         | (Google keyword: "microsoft inclusive design situational
         | accessibility"; ironically, the canonical image comes from a
         | guideline at https://www.microsoft.com/design/inclusive/ which
         | is a PDF -- nowhere as accessible as web)
         | 
         | > people who can hear still use captioning on their TVs
         | 
         | Something that is rarely mentioned: foreigners who are learning
         | the language. Captions are a turbo booster of learning, without
         | them it can take years to understand what's up in TV when
         | you're learning from zero.
        
           | fredleblanc wrote:
           | Absolutely! Low literacy and illiteracy effects about 2
           | billion people in the world, and can include everyone using
           | your primary language as their secondary language. Even if
           | they're getting by with running your site through Google
           | Translate or whatever, the less you write in complex
           | concepts, jargon, or regional idioms, the more likely they'll
           | be able to accurately comprehend your message.
           | 
           | And Microsoft's toolkit is wonderful. My favorite part of
           | working in accessibility for [big company] is that we don't
           | have business rivals in the a11y space. Everyone is in it to
           | get better together.
           | 
           | Good accessibility is too often a competitive advantage in
           | web products, when it should be the standard.
        
       | gnicholas wrote:
       | Facebook's representative at an accessibility conference
       | mentioned that 30% of their mobile users do not use the default
       | text size. This is a huge number, considering how hard it is to
       | get people to change defaults. Features that are ostensibly for
       | accessibility may be useful much more broadly.
       | 
       | I've seen this in the usability feature that my startup created.
       | I initially launched on HN and got great traction in the lifehack
       | community. Then I started hearing from people with disabilities
       | who find our tech to be indispensable as an assistive technology.
       | Our partners have reported 40% more reading on general-purpose
       | platforms and 70% more reading on platforms for people with ADHD
       | or dyslexia. (You can see what the reading tech looks like here,
       | under Enhance Readability: [1])
       | 
       | Not all accessibility features benefit people who do not identify
       | as disabled. But the ones that do are a win-win (and they help
       | make the case for accessibility more generally).
       | 
       | 1: https://unreasonable.is/how-to-stop-working-and-be-more-
       | prod...
        
       | bryanrasmussen wrote:
       | Certainly many things recommended for disabled users are of great
       | benefit to non-disabled users, but there are also things that are
       | recommended against for disabled users that the lack of can
       | slightly hinder the usability of sites or applications.
       | 
       | One particular thing is that it is generally recommended against
       | auto focusing in fields, but for sighted non-keyboard navigating
       | users there are many applications in which setting the focus
       | automatically in a field just makes a lot of sense.
       | 
       | But, as should be noted by my word choice, there is also an
       | asymmetry to the damage accessibility considerations or lack
       | thereof can cause - in disabled users they can make the site
       | unusable, in non-disabled users they can make the site slightly
       | annoying.
        
         | Eduard wrote:
         | > One particular thing is that it is generally recommended
         | against auto focusing in fields [...]
         | 
         | What do you mean by "generally recommended"? The publication
         | reviews WCAG 2.0. I don't know any WCAG recommendation that
         | fits your described annoyance. In fact, WCAG 2.1 does recommend
         | to e.g. put focus on the first form element with failing form
         | validation, see
         | https://www.w3.org/WAI/tutorials/forms/notifications/#after-...
         | 
         | More information:
         | https://www.w3.org/WAI/WCAG21/Understanding/on-focus.html
        
         | akersten wrote:
         | It would seem browsers would benefit from an easily-toggleable
         | "disable auto-focus" option. That seems like a win/win to me
        
       | DangitBobby wrote:
       | My understanding was that skipping accessibility features was
       | more about cost than anything else.
        
         | Domenic_S wrote:
         | Cost, knowledge deficit of the designer &/or eng side,
         | inertia.. there are a lot of reasons. Many html a11y features
         | are as easy to implement as adding an attribute (but people are
         | unaware) -- other things, like designing a product flow to be
         | accessible, can't be fixed with engineering; they have to be
         | redesigned.
         | 
         | My team at LinkedIn is trying to solve the eng side of this
         | with a combination of automated tooling like linting & headless
         | testing, reporting, etc., trying to make it as painless as
         | possible for an engineer to fall into a pit of success re: a11y
         | for web/mobile experiences.
        
       | gnicholas wrote:
       | I just published a post in the same vein: The Best Accessibility
       | Features You've Never Heard Of. [1] I describe several examples
       | of super helpful features that most people don't even know exist.
       | 
       | 1: https://beelinereader.medium.com/the-best-accessibility-
       | feat...
        
       | [deleted]
        
       | peppustimbus wrote:
       | Get them to install Vimium extension and a Tilling Windows
       | Manager.
        
         | JadeNB wrote:
         | This doesn't seem to address the point of the article, which is
         | the (in)validity of the argument "I don't need to/shouldn't
         | implement guidelines that help users with disabilities, because
         | they are ineffective for/hurt users without disabilities."
         | Proposing something else that disabled people can do (I guess
         | that's who 'them' is?) is probably not helpful here, although
         | it could be helpful in a thread looking for tips for disabled
         | users.
        
           | thaumasiotes wrote:
           | > Proposing something else that disabled people can do (I
           | guess that's who 'them' is?)
           | 
           | I would guess that 'them' refers to nondisabled users, who
           | are the only group mentioned in the headline.
        
             | JadeNB wrote:
             | > I would guess that 'them' refers to nondisabled users,
             | who are the only group mentioned in the headline.
             | 
             | That's certainly a logical reading, but I have even more
             | trouble interpreting the post that way (but this ambiguity
             | of interpretation is one more reason why drive-by comments
             | --not yours, but the earlier one to which I was responding
             | --are less than helpful). The question isn't whether
             | there's any way to make browsing easier for non-disabled
             | users; it's whether making browsing easier for disabled
             | users makes it harder for non-disabled users (and the
             | answer is no). In that context, it's not clear why one
             | would want to provide advice about the browsing habits of
             | non-disabled users.
        
               | thaumasiotes wrote:
               | As I read it, the question is "do accessibility efforts
               | do anything to help non-disabled users?", and the implied
               | message of the response was "if the non-disabled users
               | switch to vimium and a tiling window manager, then yes
               | [but otherwise probably not]".
        
       | ogou wrote:
       | Accessibility is about much more than aria tags. When done well
       | it is a holistic approach that benefits any user. It really
       | shines when included in the design process because it can depend
       | on how information is organized. Having a rational flow to the
       | sections of content pages helps anyone. For example, modals are
       | often a cheat to escape good content design. Also, every site
       | that I have made an effort to implement accessibility had SEO
       | benefits.
        
       | forgotmypw17 wrote:
       | What is accessibility, exactly?
       | 
       | I think the name says a lot: access ability.
       | 
       | To me, it means allowing to access.
       | 
       | There is no word disability anywhere in there. It has nothing to
       | do with disability.
       | 
       | It is about thinking ahead about different scenarios and
       | situations you users could find themselves in and trying to
       | address them.
       | 
       | Is a slow or unreliable connection an accessibility issue?
       | 
       | Well, does it prevent someone from accessing your service?
       | 
       | What if someone has an older browser and has no control over it,
       | unable to upgrade either the device or the software?
       | 
       | Will your service refuse service to them?
       | 
       | Vision impaired and such "extreme" accessibility challenges are
       | only the tip of the iceberg, and I think most Web developers
       | today are hiding their head in the sand, creating a rather rude
       | experience for all except those privileged enough to be both
       | physically able and not situationally impaired.
        
       | rado wrote:
       | Yes, of course.
        
       | at_a_remove wrote:
       | At the university, no less, I could never get my web
       | accessibility push validated by anyone. It was awful.
       | 
       | Finally, I flipped the script. Making something more accessible
       | _generally_ gives it more SEO juice, in my experience (such as it
       | was back then), and I could always sell people on _that_.
        
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       (page generated 2022-01-24 23:03 UTC)